#community-support

1 messages · Page 436 of 1

wanton kelp
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i had eod edition over 100 euros pufff gone 😦

primal frigate
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Escapers! @news

Our fight against players who are trying to gain unfair advantages over other escapers with the help of forbidden third-party tools is still ongoing and one of our major priorities. 

Today we present you another list of banned unfair players. 

Cheaters are banned on a daily basis and we are constantly upgrading our Anti-Cheat system.
wanton kelp
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thanks that rly didnt helped 🤦

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i know that cheaters get banned ...
but i didnt hacked or something like that so i just got banned for no reason

primal frigate
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I mean you probably got banned during that wave

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So contact support if you feel like you shouldn't have been banned

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What's your ingame name @wanton kelp ?

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oh nevermind

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You're on the list of banned cheaters

wanton kelp
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TheKroisi thats my ingame name

primal frigate
wanton kelp
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yes i know

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my friend is currently trying to help me on the forums too

hazy gorge
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one was opened last week on the website and another today @green bluff

obsidian salmon
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So don’t hack?

teal smelt
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impossible to contact bsg support. I just get hit with a auto-reply

chilly crane
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Every single shoreline run me and my friends try to do gives bad backend matching

formal oar
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Now EFT is just banning for people for doing nothing with with no way to revoked.

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and if they even try to get help they get banned on everything

woeful coral
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pretty much

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#free /-Daddy Dingle-\

formal oar
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@proven hawk there is nothing you can do they will most likely just ban you from discord then block you email

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and there he goes

trail gazelle
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Why the heck am I getting 500 ping on a server that I had 50 ping this morning?

shell turret
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Any update in the backround? Windows, steam, uplay ect?

trail gazelle
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Nope

shell turret
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Do you have multiple servers selected, or only a single one?

trail gazelle
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I think it's my connection. Discord is going in and out on voice as well

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Single one

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What were you using to get you banned?

old wraith
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When is the next wipe?

trail gazelle
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I have a friend that got banned when he had Cheat Engine for another game running in the background

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It has taken him a year to get his account back with no luck. He just bought the game again

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Oh hell, I might turn my reshade off then. I've heard that they want to ban players for using it. But haven't heard of anyone getting banned for it

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BSG has a very strict policy. Get banned, your out the money and have to buy it again

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Yup, @shell turret it's my end that is causing the high ping. Discord voice just crashed on me

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Then I'm shutting ReShade down til I know for sure

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You can try to appeal it and find out the reason they banned you. Legally you are allowed to know the reason why

tiny abyss
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ree

formal oar
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#boycott

vivid briar
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Anyone good with setting up EFT in linux?

vivid briar
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I’m still trying to figure out why my friend sisterfister_23 was banned. His name is in the ban list but he never used any clients.

formal oar
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Welcome to the club

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dont even try to get help i would go right to calling them out on Twitter

river blade
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@wanton kelp my buddy got banned too for no reason also :(

formal oar
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i mean my friend has 26% survival rate and 400k roubles and only plays well streaming must be one pro hacker

river blade
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I suck at tarkov but love the game I can only snipe that's about it Haha I'm trash but addicted to his game :) hope they find out what happened to my buddies account

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@trail gazelle yeah I scared to ever have anything running when playing tarkov I would be deviated if I got banned I'm crippled and cant work I would loose my noodles if something happened

formal dagger
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Everyone that got banned either Broke TOS, EULA, or Hacked

river blade
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I wish it told him why he was banned so he could know what did it

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What is eula?

formal dagger
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End User Lease Agreement

river blade
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Ahh ok

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Like all he does on his PC is play tarkov with me lol so have no clue

formal dagger
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EULA is there

river blade
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Someone said if your windows boots weird it can even ban you :(

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They could also be bs

formal dagger
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I'd say that's a [CITATION NEEDED] statement

river blade
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A what?

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Lol

vivid briar
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cite your sources

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that just seems a bit extreme

formal dagger
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A statement that needs backing up

river blade
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He will prob buy the game again if bgs can tell him what he did wrong

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Yeah I aggree

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It seems impossible to get an answer for him I tried msging to maybe help out but I doubt it

formal dagger
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It's honestly very likely that they won't tell anyone who was banned exactly why since it'd take a considerable amount of man hours to respond to everyone and confirm all the information.

river blade
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But what if him getting banned was an actual mistake. Mistakes happen

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Nothing is perfect

formal dagger
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Then he's just collateral damage.

river blade
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For both sides

formal dagger
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It sucks and is wrong, but that's how it is.

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Not even Rockstar or Activision appeal bans nowadays.

river blade
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Buy a game gets banned and wasnt even playing lol

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While rockstar games fucked up alot I wouldn't buy any of there games

formal dagger
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Idk what else to tell you or yer' friend, it sucks but beside trying to grind blood from a stone, there's nothing to do about it.

river blade
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Yeah idk man :( now I'm alone in tarkov :(

formal oar
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for about a week no one talks about being banned now lost of people are getting banned with out being told why seems fishy

river blade
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yeah idk man as long as i dont im worried that something dumb like recording will get me a ban

formal oar
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if you buy Eft you will get banned

river blade
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i hope not

obsidian salmon
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No?, if you hack or break tos or break eula those things will get you banned

river blade
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idk someone i swear who wouldnt do that got banned so im just scared i also worry alot i cant do much being crippled :/

floral pulsar
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Where do I get factory key

dark lily
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You will not get banned for buying eft

viral granite
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You can get banned by sharing your account with friends, maybe they did that, either way the people who got banned got banned for a reason, bans are manually reviewed. Easiest way to nit get banned in a game, see what is and isnt allowed by reading the ToS etc

dark lily
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Ghost as long as you're legit just read the terms of agreements

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You have nothing to worry about

lament island
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Could someone please explain why I get a screen that says EFT Authorization, my email and password, and it says I've had too many log in attempts please try again later??

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This is after I've already clicked play on the launcher, in-game?

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Legit can't play the game

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Error 230?

river blade
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so question i think my buddy changes his vpn to watch netflex from other countries can that get you banned if takov sees that while tarkov is running? @dark lily

lament island
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why would you leave a game open whilst watching netflix?

formal oar
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i do all the time to play the flea market

river blade
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yeah lots of people do

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i wonder if that is what banned my buddy

obsidian salmon
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no hacking, breaking tos and or breaking eula did

river blade
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but i think i read that changing your vpn can break tos or somethign

formal dagger
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@river blade
If BSG detected the change in IP, they could have interpreted it as multiple users, which is against TOS

river blade
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so maybe thats what happened to him ill have to ask when hes off work

vivid briar
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My account was banned too, purchased 2.5 years ago. More then 4000+ hours. Never hacked or anything but banned for no reason. Could be reshade but I don't think so. Nothing has changed in the last 1 year and now all a sudden banned. I'm not too sure wtf they're doing but why would I purchase another copy if I got no clue why I was banned

obsidian salmon
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You can not be banned for reshade

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So, that leave either hacking or breaking TOS, or breaking the EULA

vivid briar
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I did some trading on unofficial discord too, but I doubt that bannable

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I have done that too for ages

obsidian salmon
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Nope, every one did trading sense the game dropped

vivid briar
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Exactly, the other thing might be cheatengine which I used for ETS2 like months ago but haven't opened it in ages so doubt that will do anything

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FPS bug ? i have 15 FPS ... but after game restart too... How to fix it please ? :/

obsidian salmon
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pc problem

vivid briar
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I'll try to restart PC

river blade
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@vivid briar my buddy was also banned no resin and hes around up there too in hours its so stupid i wish it told you why bye bye $160 .00 ca

vivid briar
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I mean yeah a reason would help. Then i know if theres a chance on getting it back or worth getting another copy

river blade
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right he wont buy a copy because he has no clue wtf he was banned for and buying another without fixing the prob would get him banned again

obsidian salmon
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hacking, tos or eula

river blade
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i get that but it needs to show what part that you breached. like what if it actually was bsg that mad a mistake . im worried about even playing now bc who knows i could just get banned and never know why

dense oar
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this right here

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is pathetic

river blade
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anti cheats do fail look at gta lawl tarkov banned a big time streamer i forget what one and it was actually a mistake

dense oar
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this game has turned into apex legends

vivid briar
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i found a bug

obsidian salmon
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@dense oar So do not use hollowpoints against armor

vivid briar
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rag man wont give me mail

river blade
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close the game and go back into it happen to me too

vivid briar
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im scared is was a 100k rig

dense oar
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they are 9x19_AP_6.3 rounds which have the highest armor pen value of its class

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its also from 1meter away

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no armor of any kind tanks that IRL

obsidian salmon
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9mm theres ur problem against 4 5 6 armor

dense oar
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i mean regardless this game is so unbalanced towards making u only use AR's or snipers its pathetic

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from 1m range smg shreds any armor

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i understand from a distance the rounds not going thru armor, but from that close nah

formal dagger
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GOST 4 5 and 6 would still stop AP9mm. Rounds don't have enough mass or velocity to punch through that level of armor steel

obsidian salmon
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like i mean in game armor level

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but yeah irl GOST 4-6 and NIJ III and up will stop it

formal dagger
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Well no

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NIJ3 would stop ap9mm, but 3a wouldn't because it's soft armor

obsidian salmon
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ah i did put II

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oops

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getting fucked by boss at that time

formal dagger
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@dense oar
AP 9MM is for shredding armor below level 3, and non-atlyn faceplates.

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Pistol cartridges physically can't be more powerful than intermediate or full sized cartridges.

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That's why 5.7mm and 4.3mm exist as a cartridge between intermediate and pistol.

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For the P90 and MP7 respectively

dense oar
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i mean like i said, there needs to be rounds that can do dmg to higher tier armors for smgs so this game isnt so AR heavy

obsidian salmon
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but there is not

fossil bloom
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4.6

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reeeee

obsidian salmon
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if you want something superior to 9mm use the mp7 and soon the fn5.7 and p90

unique igloo
formal dagger
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@unique igloo
Wrong channel friend, that goes in #videos

fossil bloom
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@formal dagger he doesn't get that, he already got warnings because if that on other servers lul

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well, guess what he just did again on the server he got a warning for it lul

vivid briar
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welp

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I'm guessing that my friend got banned for changing his IP address

vivid briar
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This just in, changing your IP address gets you banned

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or perhaps just owning the game

obsidian salmon
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or perhaps just owning the game
No but oaky

fossil bloom
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considering normally your IP changes every day by your ISP
no, it doesn't get you banned

vivid briar
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His ip stayed the same, he had to call his ISP to have it manually changed

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He didn't use cheats or break any of the terms of agreements.

fossil bloom
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here your IP changes all 24 hours, so yeah, doubt he got banned because of that

vivid briar
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He had his ip changed yesterday and poof, he got banned

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You still can't change my mind about owning tarkov getting you banned

obsidian salmon
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Yeah that is not how that works

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but okay bud

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Your friend either hacked broke TOS or broke EULA

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or all three

vivid briar
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Never hacked

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He had his hardware Id changed along with his IP and he factory reset his pc

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He never did anything else and I’m sure of it

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Hey all

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wow the situation I joined here for is like identical to Plague's sort of.

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Our situation is: Friend hosts 2 friends, 1 from out of state.. all of them individually logged into his PC to play Tarkov for a bit, and the host's account got banned.

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was wondering if that's an EULA violation

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they were all physically there, not sharing account details and stuff, read over to try to figure out if they'd breached EULA.

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anyone run into similar situation before?

river blade
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for every 10 hackers tarkov takes 1 non hacker and seem to randomly ban them it seem like no resin or explanation and no way to prevent it so you can fix the prob and buy a new copy or fix the problem

vivid briar
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Well, yeah, we completely understand how that could look like account misuse.

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it just wasn't in this case.

obsidian salmon
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Too bad yall did not read that they are no false bans, everyone who banned is banned for a reason

vivid briar
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?

obsidian salmon
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There are no false bans, meaning you arent randomly banned

fossil bloom
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account sharing is against the ToS, so guess the other 2 guys had luck

obsidian salmon
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you had to do something which the AC caught then is reviewed by bsg and inturned banned

vivid briar
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they were all physically there, taking turns on the same machine.. not sure how that's account sharing though.

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it sure would look like it though.

vivid briar
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Where do we report cheaters? I've had enough of this bs now

obsidian salmon
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1: you dont
2: 99.99% probably was not a hacker
3: learn

vivid briar
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Probably wasn't a hacker

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Go look at Plictisit clips

obsidian salmon
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not sure if that was even english

formal dagger
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BSG doesn't take hacking reports right now due to the current state of their anti-cheat and server stability.

vivid briar
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state that it's shit or?

obsidian salmon
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and if they did they would be flooded with false reports

formal dagger
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No, that it's still under construction

zinc coyote
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Just came out of a PMC raid with a VEPR on my back and a bunch of optics in my pockets. After a couple minutes of loading, it switched to the end-raid screen, showing that I successfully extracted, however I hold none of the equipment I looted, only the 20 rounds and SKS I loaded in with.

solemn topaz
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Anyone with an RTX card use the new drivers that came out today and tested EFT? Any frame rate change? I'm more in the if-it-ain't-broke-don't-patch but I'm curious.

formal dagger
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@zinc coyote that just happened to me

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go into your invintory

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move some stuff around, then back out

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you should get an error and get all your junk back

manic acorn
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<@&551452465233657859> @light mural is impersonating an Admin and saying he's going to ban me for cheating

light mural
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what?

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im literally asking to play

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.....

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your being mean cause im australian calling me the c word kid wdym

manic acorn
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Lol ok

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Stop trolling man

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It's annoying

obsidian salmon
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Vertex has literally only said something 5 times,

iron panther
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well joining a room to troll on a player and take up space is not okay

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the rooms are meant for people to play not falsly accuse players of cheating

obsidian salmon
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Also Impersonating an admin, well he is blue so yeah

light mural
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nah they are lying cringe

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i literally asked to play and they abused me because im australian

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mate just calm down

iron panther
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no no no you can try to flip this all you want but you know your in the wrong

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just stop saying your gonna get people banned

light mural
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what is this banning shit ur on about 😂

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i just said u can get banned for abusing people and being racist in discord

formal dagger
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Or both sides can just block each other like civilized individuals because there's no evidence one way or another.

light mural
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👍

bronze sky
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It would seem i no longer get messages when players try to cooperate with me mid-raid by looking at me and pressing their mumble command. is that normal? If so, how do i know their names?

obsidian salmon
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They need to wave or press Y when it says cooperate when close enough

bronze sky
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Yeah, they've done that.

obsidian salmon
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If they are close enough their name will appear on the bottom right of the screen for a few

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Or they are too far away

bronze sky
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I don't think it works at all, haha. I've just had a raid in which i met a stranger and we got gear and out, but i never was able to see his name, and seeing how he never added me, i assume he couldnt see mine either 😒

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Also, is there no ig global chat anymore?

obsidian salmon
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well it does, pressing F1 aka mumble just spurts a random lline that doesnt do the name pop up thing

bronze sky
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it does the same as Y when you look at someone.

obsidian salmon
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global chat you just need to press connect in the message window

bronze sky
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I did, and it doesn't do anything xD

naive hill
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My mate cant finish picnic shootout because its bugged. he's finished plenty of woods raids and gotten way more balaclava kills than he needs. What can he do to fix it?

gusty patio
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I have a problem, a friend received a game keys, and he offered me these keys, it did not work, I already communicated the report to 3 days still no answer ... can you somehow help me?

solid wave
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Hey bsg, I kind of sent you guys an important tweet, but I didn't get a response, so I ask about it here. A total of 172 people received the same email that someone tried to log in to their account, idk what is wrong with the database that you guys have, or if it is as safe as you guys you may think, but it’s strange that all these attempts to log in to the accounts, where in the same period of the week, I would like to hear something from you guys about this

formal dagger
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@gusty patio
There have been rare instances of BSG sending out invalid keys for one reason or another, simply have your friend contact BSG support and they'll fix the issue.

desert quarry
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guys i need help - i just got out of a scav run and i got a message from the game about a bad profile id
i tried to log in into my account on the main site and it said wrong email/password
i tried to reset my password it said email not found

error codes are 206 and 230

gray linden
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Did they fix the firerate bound to fps thing?

fossil bloom
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long ago, yes

deep crypt
formal dagger
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@deep crypt
Wrong chat friend, videos go in #videos

deep crypt
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thanks babe

fossil bloom
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second, well, special guy that posts his stuff here

sudden sapphire
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FairPlayMB hacking on customs... anyway to report this shitter?

formal dagger
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@sudden sapphire
BSG currently doesn't take having reports due to both their anti cheat and servers being under construction.

sullen egret
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Anyone run into a backend error as soon as raid starts it’s like your disconnected. doors don’t open properly you find every other pmc that spawned in running in place and you go to leave the raid and once the timer runs out you fall over and die and hear a shot

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Then the error comes up

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I did a lot of raids in a row and had my tarkov open for a long time it seemed to be some type of memory leak if not a type of hack

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Or server problem 1 of the 3

stray crater
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So, I was on customs and we killed Rashala, as I was looting I was making space and I accidently pressed discard on my key chain instead of open. Of course it shouldn't be much of a problem until you realise it went through the floor. I am now extremely depressed considering how much the chain is alone not even counting the keys.

formal dagger
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@stray crater
Sorry to hear that man, smaller objects seem to have a higher chance of clipping through the floor. Just a tip for next time, double clicking a container opens it.

stray crater
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I panicked so hard, a scav came up behind me and i panicked to turn around

latent tapir
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Question for my friend, since 11.7 his game crashes or freezes his pc on any start

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anyone had this issue and knows a fix? he's turned off all overlays, disables all anitvirus, etc

formal dagger
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@latent tapir
What type of hard drive does he have it installed to, had he reinstalled the game, and what are his specs?

sudden sapphire
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@formal dagger that sucks but thanks for the info. Bsg should implement some kind of report system. I have video of the incident too. Feels bad man

obsidian salmon
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Dabz, there is a reporting system coming in 0.12

sudden sapphire
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Nice can't wait for. 12

formal dagger
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He's talking about a bug, not a hacker.

obsidian salmon
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ah

formal dagger
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They do, it's right there on the launcher.

obsidian salmon
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if its a bug report by launcher

formal dagger
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OH NO SORRY

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I thought it was the Keybar guy

obsidian salmon
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nice meme mik

sudden sapphire
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Talking about hax0r

formal dagger
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yeah, hacking reports is coming in .12

sudden sapphire
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Sweet

obsidian salmon
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oh yeah bsg have fun with the 90% false reports,

river blade
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when is .12 lawl 6 months hehe

formal dagger
obsidian salmon
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well did you get enough xp in raid for it to count as survived

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hmm

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welp shit

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thats a new one

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welp obvly report that via the launcher

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what, you left the raid with blacked and a new raid you had damaged limbs

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nani

silver junco
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The remote server returned an error: (403) Prohibited.

pastel hollow
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Hi all this game freezes/crashes on me alot now. I've only been playing 1 week. But now I can't load in for more than 30s without it freezing. Many times it happens upon seconds of connecting

mortal chasm
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Which keycard do you need to turn off the sound in the LAB?
The Alarm sound

pliant kettle
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I need help. I recently purchased the EoD version of Tarkov. I previously had the version which gave 1000$ USD (ingame). When I upgraded, I noticed I had 4000$ (which was 1000$ too much). Well, when I got home today, my $ in my stash was gone (aside from what I've found in game). Where can I get help? Who can I talk to? How do I fix this?

viral granite
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You cant be reimbursed on lost gear/loot but always report bugs and glitches on the launcher

crude jackal
fossil bloom
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260mm

crude jackal
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Didn't work due to picblock

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Took it off but still didn't work.

viral granite
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Have you got a mk12 gas block on your gun?

crude jackal
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I did not have the Mk12, just got one and it fixed it, cheers.

viral granite
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Np

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Some handguards you cant put on if it has the standard frontsight

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So you need to get a mk12 or if there is a new one, then one of those

crude jackal
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Yeah, didn't know about the mk12, thanks for the help.

viral granite
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Your welcome

barren torrent
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Is there a way to get back my insurance returns if the game just rolled back my stash? I don't want to lose another 300k

formal dagger
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Nope, but last time I hit a rollback I moved some stuff around, got a move error, then my stash returned to normal

viral granite
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@barren torrent Restart your game and see if that fixes it

barren torrent
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Already tried, no luck

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thanks anyway

autumn zephyr
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ahh this is the place

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so i put the launcher and base game of 12gb in my program files in cdrive right

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and someone said let the launcher create a file for game then move the one i have to it and bam

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but the damn launcher says it does not have access to any of the files on cdrive

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is it because the launcher itself is right in there idfk im confused

viral granite
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@barren torrent seems like you got TARKOV'D

barren torrent
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@autumn zephyr I'd reinstall it into C:\Battlestate Games\EFT

chilly crane
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Guys

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i like

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took a broken gun in my hands into an offline raid

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cuz i thought WOAH COOL I GLITCHED IT

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but then i come back to my stash and its gone

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it was over 200k rubles

pliant basalt
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Anyone else getting dc'd every couple minutes?

lyric moat
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Can you still get the item case and keytool gift ?

obsidian salmon
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If you got it before new year then I’m pretty sure

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Just go see one the website

coarse ridge
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Server connection lost

autumn zephyr
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lmao ill get my first taste of this game tomorrow what kind of bugs am i doing to be mad at right out the gates? lol

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you like a major thing that popped up because last patch or something if it even exists

quartz oyster
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I levelled up Ragman before I accepted the task to level him up to LL2. Now I can't turn it in? Anyone else had this problem? Please tag me if you answer, as I have to go to work now.

obsidian salmon
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@quartz oyster

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just buy like a 3 dollar hat

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it will fix it

quartz oyster
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@obsidian salmon Oh, that easy. Thank you!

obsidian salmon
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ye np m8

formal dagger
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@autumn zephyr
Mostly inventory movement errors and insured gear disappearing. Other than that, depending on what servers you're connecting to and the quality of your connection you may have to deal with serious desynch or lag.

sharp ginkgo
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I upgraded to the EOD and didn't get all of my items that are included in EOD. Any reason for this?

obsidian salmon
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they should come in by the messagner

sharp ginkgo
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They did although it says you are to receive 400k roubles. The other versions before that say 300k which I had received. So, I never received an extra 100k

vivid briar
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it just

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loads

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forever

lusty eagle
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Stop licking asbestos maybe

vivid briar
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and ever

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TRUE

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that would help

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but seriously i can never get past that screeen

lusty eagle
vivid briar
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lmao no problem

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Can someone help me? plz

vivid briar
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re-install? try another driver?

vivid briar
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didn't work sadly

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It just loads forever, this sucks

vivid briar
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all of it? what are your specs?

sullen prairie
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Hey guys, is anyone familiar with the ''unable to load file'' problem.

#

I tried reinstalling both the launcher and the game, but it does not work.

sullen prairie
#

fixed it

rapid depot
#

nvm figured it out, AT&T are being ass hats

round sierra
#

anyone else having issues with matching?

upbeat valley
#

This seems to have been a mere decoration only for a while now... 😉

clear breach
#

uh

#

is it possible to make eft borderless window?

#

I only can do fullscreen or windowed.

obsidian salmon
#

Launcher, in the setting iirc

clear breach
#

kk

meager verge
#

Have a really weird and game breaking issue, where if I go on any map but Factory it takes immensely long to load in and when I finally load in I'm in some sort of desynced state. My friends can see me walking around but for me they're just running in place.

#

Wasn't an issue when I first got EFT. Any idea what might be the cause?

upbeat valley
#

How taf, some cheaters still?? we spawn in , die in split seconds, no ways he could see us, kills us at same time, we are in treees/bushes. etc etc... BS

#

cheater/glitches/graphic lowering etc needs serious relook

obsidian salmon
#

some people have 1990 pc;s

upbeat valley
#

yeah

#

Min requirements need rellook

#

kek

quartz oyster
#

Is there a bug on Interchange with never ending scav spawns?

#

I cleared out those that were there, but more kept coming every 30 seconds. Just appearing out of nowhere

little whale
#

so any idea why all the players and scavs were walking in the sky and i would get teleported back to where i spawned when i went to certain parts of the map LOL

#

im going to highlight it from stream and tweet bsg LOL

barren torrent
#

So I have a question

#

What should I do with pmcs running in place?

#

because I shot someone running through the forest and his character just kept running in place

#

I left him there and killed some scavs for the quest

#

but a few minutes passed and I just disconnected from the raid and got KIA-d without dying

#

the usual death menu popped up

#

and I somehow died to a pmc without dying

#

the task progressed with the scav kills too

autumn fog
#

I think you got massive desynch

viral granite
#

Pretty sure it happens when a player kills you but for some reason the game bugs out and all players are now running on the spot in the exact location where you died, had it happen a few times last wipe

barren torrent
#

but the scavs were shooting back and I could kill them thinking

wet remnant
#

Where can I report a bug? I know how to recreate it, you can go in a night time raid as if it was day

#

I assume its client side as only people who perform the glitch will see the raid as day

fossil bloom
#

in the launcher

#

it says Report bug

woven coral
#

Anyone else ever extract successfully and then instead of going to main screen it tell you to "Escape from Tarkov" (reconnect). If you do it respawns you where you started, with all the items you extracted with? currently dealing with this for a 3rd time in a week or so. Its always the same raid I extracted from too.

full charm
#

@foggy wyvern Just racially slurred me in the the factory group

#

actually ban him

deep owl
#

i was there i can actually back this up kinda fucked up

desert holly
#

anyone get an issue when installing where you get the "downloaded file checksum does not match" error? Fix?

foggy wyvern
#

What???

#

Lmao I’ve never played with u guys

random python
#

Hey guys, how do I uninstall and reinstall Tarkov? The performance issues are just miserable right now and I don't know what else to do.

vivid briar
#

takes me like 3 minutes to find a game

real field
#

Nice to see that i can do quest with no problem

#

i try to play 3 times

obsidian salmon
#

WHAT THE FUCK IS THAT RESHADE

real field
#

every time waited 20 min

obsidian salmon
#

also if u match over 3m

#

leave and try again

real field
#

i did that 8 times

obsidian salmon
#

99% after that you get in first 90 secs

#

what server are you on

real field
#

Warsaw Amsterdam and Frankfurt or some thing on "F"

obsidian salmon
#

hmm

#

like having 1 dead server might do that, but having a few on

#

uhhhh

real field
#

and even if it was dead it should throw me in to the game any way after some time....

solid gull
#

@woven coral shroud has experienced that before while streaming

formal dagger
#

Maybe disable ReShade and it'll work. lul

real field
severe jungle
#

any ingame fix for when your gun doesnt want to fire? or is the restart the only way

errant fable
#

can someone help me out a bit with this one its kinda pissing me off a bit idk if this is the right channel but if someone can help that would be great

sullen prairie
#

@errant fable

#

Had that 2 days ago, what you have to do is uninstall the game completely. Just go to where your game is located and in the files you can uninstall it. Afterwards you should completely uninstall your launcher aswell. Then go to Escape from tarkov website and reinstall the launcher on a drive which has enough space for the game.

errant fable
#

yeah i fixed it its all good now

vivid briar
#

Is there any way to get someone banned from being extremally racist about my country and trying to team kill me while in game?

viral granite
#

@vivid briar You cant get them banned from the game but if you have evidence of the racism then that could get them banned, teamkilling just gets them blocked from looking for group and voice channels

vivid briar
#

@viral granite

viral granite
#

That doesnt show anything @vivid briar, unless its video evidence, for the racism I guess if you have messages from the guy and if you have video evidence, but dont post it in here, create a support ticket

vivid briar
#

@viral granite Yeah i already created a ticket i'm just waiting for the response from them.

viral granite
#

Ahh okay, well your going to have to wait for a response, it could take a couple hours depending on how many people are spamming the tickets

autumn zephyr
#

hey quick question, would a vpn cause the installer downloading the game to constantly have fille errors that stop the download completely i cant get this damn game to go more than 3gb. i live in the country with slow internet so i have to setup download while i sleep

fluid breach
#

How long does a ticket response usually take in the discord

ember tartan
#

what to do if u try to play SCAV and the screen is black for 5 mins

#

8700k 2080ti

elfin steeple
#

ALT F4 AND RECONNECT

tribal wagon
#

anyone know why when i launch the launcher it runs in the background

#

background processes

#

and it doesnt show in my alt tab list

#

and its not in the desktop tray

vivid briar
viral granite
#

What?

vivid briar
#

The toxic dude I was talking about yesterday

#

If you don't remember scroll up

viral granite
#

Yeah i know what you mean but what did you send to bsg?

#

They arent going to ban someones accounr or whatever for teamkilling and being racist, i was talking about the support in the discord, so they can stop the guy from using voice channels and whatnot

vapid vine
#

so for some reson using a adar with a suppresor dose not count for the wet job part 1 task for peacekeeper (kill 10 scavs on the shoreline using a supressed n4 or adar)

#

i killed 5 scavs at the shoreline with a adar using the AAC 762 SDN 7.62x51 sound suppressor

fossil bloom
#

the AAC doesnt count for that task because they fucked something up

viral granite
#

wait how the fuck does a 7.62x51 fit on 5.56

fossil bloom
#

flash hider

viral granite
#

ahh its one of them isnt it

fossil bloom
#

theres one for 5.56 and one for 7.62

viral granite
#

I mean nt-4's are pretty common for me at least

crude cipher
#

what about the monster and the mini monster

#

do those work for the kills?

fossil bloom
#

yes

remote inlet
#

I'm receiving every email but the 'Code' to login to EFT, any ideas..?

obsidian salmon
#

spam most likely

remote inlet
#

I've tried about 10 times, isnt in any spam or anything D:

static flower
#

game crashing while in raid and when i login too continue raid it does not show my in raid character but the main menu with all my in raid gear gone.

vivid briar
#

Happened to me too scintillation

muted sage
#

anyone knows how to solve error 403 while logging in?

static flower
#

lmao

#

TGF_Bacon is a hackerman

#

just walked up and i took dmg

#

XD

fathom badger
#

Guys I'm having problems streaming this game, can anybody help? So I run PC wise:

  • MSI Nvidia GeForce GTX 1050 Ti 4G OC GDDR5 Graphics Card
  • Intel Core i5-6600K 3.5GHz Socket 1151 6MB L3 Cache Processor
  • Asus Z170-A Socket 1151 VGA DVI-D HDMI DisplayPort 8 Channel Audio ATX Motherboard
  • 24GB Combined of HyperX Fury DDR4 RAM (2 4GB + 2 8GB)

Along with this on my OBS settings I'm using:
Encoder: NVIDIA NVENC H.264 (new)
Rate Control: CBR
Bitrate: 4000 - I've tested 6/7k and it doesn't make it any better
Preset: Quality
Profile: High

Basically it shows on my OBS while streaming that it uses really low percent CPU - 5-10% - but drops to 20-30 fps on stream and it buffers relentlessly. I stream directly to YT with the Low-Latency setting on the Stream Options/Stream Optimizations area on YT. It'll just make the game itself a bit more choppy too but it's not too noticeable in-game in comparison to how bad it looks on stream. I'm wondering personally if my graphics card is just not strong enough to handle the both streaming and playing - or if it's anything to do with that.

I'm not really too tech savvy when it comes to all this, so any help you guys can identify would be magic! Thanks guys 😃

dark lily
#

Try using nvenc

#

It's a diffrent codec

#

Settings stream/video switch from h246 to nvenc

#

Oh

#

Saw that have that then sadly I have no clue :/

steep coyote
#

so i started a scav raid on interchange and the moment i loaded in both my screen's lost signal and my video card it stopped running i only heard the sound of the game. then i restart my pc and they worked again

fossil bloom
#

and why?

celest wedge
#

gays,i can't get my device id from my e-mail

fossil bloom
#

did you look into your spam folder

celest wedge
#

yes,no there

#

China's e-mails are unacceptable

lone mauve
#

{"message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."} This problem still going on about 4 weeks now 😅

steep coyote
#

@fossil bloom i don’t know why but the only program that was running was tarkov and suddenly the moment i spawned into the map my screens lost connection and my video card stopped running

fossil bloom
#

Nah, wasnt directed at you, the post it was directed to was deleted ^^

steep coyote
#

Ah

dusk zenith
#

Damn it.
Trying to let the server list fetch pings through my firewall, but i'm just getting fat red errors. All three executables (BsgLauncher.exe, BsgAccessProvider.exe & CefSharp.BrowserSubprocess.exe) have been allowed through inbound and outbound.

cosmic beacon
#

i have a problem with the game somoene can help me?

formal dagger
#

@cosmic beacon
What's the problem?

steep coyote
#

nevermind

patent crystal
#

i keep getting this stupid ass bug where if i aim in my speed goes down to half then when im aimed out it sets that to my max speed so im like slow walking the rest of raid

dull goblet
#

Everytime i go to register on the website i get this.

#

How the fuck do i log in if i cant register?

#

Is this shit bugged?

#

I just want to play.

formal dagger
#

@dull goblet
Try going through a VPN

alpine forum
#

Does anyone help me with error 230?

lone mauve
#

@dull goblet What region u a trying to connect?

violet creek
#

can not receive mail

#

I asked my friend that other users who use the same mailbox provider will not receive mail. Many Chinese players use this provider.

vivid ingot
#

Hey, I have a problem with the game I cant load into any map other than Customs, it just gets stuck at matching and goes on for forever, can someone help me?

shell turret
#

@vivid ingot probably because you have only a few servers selected

vivid ingot
#

you mean in the launcher settings?

#

ah yea it worked, thanks

formal dagger
#

@violet creek
That's a issue with your provider, not BSG. Try using a mailbox through a VPN to get your mail m

violet creek
#

Thanks

upbeat valley
#

Hi

#

any reason why it's only "M ATCHING" ???????????????????????????????????????????

obsidian salmon
#

playing one or dead a server, also if you go past 3m try again,, could select more/ not dead severs

upbeat valley
#

ok ty

trim sleet
#

my gun is non stop bobbing up and dovvn

#

alt hold breath doesnt effect it

#

ran and ran out of breath and novv its back to normal

nimble glacier
#

Can someone explain to me why it is I can have only servers with 20 ping selected. And yet whenever I go into raids with any semblance of gear I get desynced out the ass and my shots don't even register to the server. First person I encounter kills me after I dump a mag into them and the end screen shows I used 1-3 bullets

#

It makes it impossible to actually go out and use any of the gear I have. Every time I do I just die to desync

dull goblet
#

@lone mauve East US

cursive jacinth
#

Game will stutter when loading. At map loading 100%, the game will freeze completely for at least 60 seconds. I thought it was my system so I upgraded my hard drive to a 500GB SSD. The rest of my specifications are as fallows. 16GB of DDR4, a Geforce gtx 1050, and a Intel i7-7700. I would like to know if there is something i can do to reduce the stutters or reduce load times. Thank you.

fallow flame
#

Recently bought the game and it will not load past the initial loading screen. Any Help is appreciated. Thanks

late prism
#

Receiving a 629- error message, trying too run labs.

shrewd steeple
#

just died to yet another duo of cheaters on labs. either make it free to play the map again or do something real about cheaters.

obsidian salmon
#

#outplayed

formal dagger
#

How d'ya know they were cheaters? Also there aren't and Devs on here to hear you.

limber seal
fresh rampart
vale inlet
#

Yo my game is stuck on this screen whenever i launch what can i do to solve this ?

rancid flower
#

Question. If you play labs offline does it costa keycard? Or do you stil keep it when you exit the raid ?

fossil bloom
#

no, your keycard will stay

#

wont be consumed

rancid flower
#

Thanks! 😃

supple crater
#

Hi, I want to buy EfT with my friends and we decided to buy pre-order in pack of 4 for a 20% discount. From the other friend we have heard that another discounts (such as sales) stack with gift discount but I couldn't find any info how they stack, Additively or Multiplicatively? I need that information because I want to calculate how much money do I have to prepare for sale.

formal dagger
#

@supple crater
Last time I saw it, it was additive. There should also be a sale coming on the 8th or 9th

paper magnet
#

hello guys, how can i know if someone enter on my acc?

formal dagger
#

@paper magnet
You should get an email every time someone from a new machine tries to log in to your account.

hexed badger
#

Hey so i got the game awhile ago and it seems like my pc wasn't able to run it is there anyway I can get a refund

fossil bloom
#

no, you cant get a refund

formal dagger
#

@hexed badger
What're your specs?

upbeat valley
#

OK Biftek hacking fk

#

wtaf

#

1 shot with pistol to head after being shot with SLUGsssss but he 1 shots me and a buddy

#

thru a wall

obsidian salmon
#

oh no any armor stops a slug

upbeat valley
#

he had no armour

obsidian salmon
#

you can shoot through walls

upbeat valley
#

not a perfect shot to the head

#

without seeing buddy

#

I was outside full armour, shot him with slugs from Saiga 12, he had a pistol only

#

the 1 shots me with pistol throu FULL armour. 1 shots

#

and then looks at a wall and head shots buddy wioth pistol thru wall thru his armour...

#

no

#

or to thorax

#

BS

odd nebula
#

idk if he was cheating or not but still bs

upbeat valley
#

broken af

odd nebula
#

we shot each other in the thorax and only he died

obsidian salmon
#

not being able to get a story straight throws much doubt in to play

upbeat valley
#

slug vs 9mm. after already being hit from 3 slugs

obsidian salmon
#

face is eazy clap

upbeat valley
#

Sometimes. But also throwing hax into play creates Bs

#

anyways, mainly compared to exactly similar scenario where a dude empties clips inot me and I hit him with saiga and he dies

formal dagger
#

If you run into a lot of hackers, start recording stuff

#

there's a thread on the forum where their taking video now

small owl
#

Oof I can’t get past first loading screen

tacit vine
#

can't upgrade tarkov error code 3032, any solutions?

sleek heron
#

clicked ready on labs and got -629 error code and it used my access card?

formal dagger
#

@small owl
Try verifying your installation through the launcher

small owl
#

I needed to install on my ssd any way so I reinstalled it and it’s working fine

formal dagger
#

👌

surreal swallow
#

how can i sell more the 1 gun are the time in flee market, i press the auto select similar items but its not working for me

formal dagger
#

They have to be the exact same

full charm
#

<@&521631248536305664> Just tried purchasing EoD and my paypal says the transaction is pending? Any help?

brisk bane
#

@full charm Write to Xsolla support.

full charm
#

@brisk bane Where can I do so?

brisk bane
vivid briar
#

hello i just tried to buy the game and it sent me to this but i cant check the balance because i bought it with a visa gift card

#

can someone help me?

ornate carbon
#

yes

#

it doesn't charge the card until that first verification payment goes through,

#

I had this when I was upgrading to.

#

as far as checking the amount it charged

#

go to the website of the prepaid u have and u should be able to check the balance and the transactions

vivid briar
#

i still have the same ammount but no transactions

ornate carbon
#

so it didn't charge anything yet?

#

like the $1 fee I mean

#

one sec

#

u could do paypal and just link the prepaid to paypal 🤔

vagrant trail
#

i did all that mess and paypal made the buy but it didnt go through(meaning you have to wait 10 days to get your money back), so i had to try all over and buy it normally again.... 300 euros in one mounth

#

was tough

ornate carbon
#

yeah I am trying to help to the extent I can cause I don't usually use prepaid cards.

vagrant trail
#

yeah, no. im just saying as well

vivid briar
#

help?

formal dagger
#

Try running as Admin

fossil bloom
#

i think he left the server

late marten
#

I upgraded to the EU version in the game and it still shows my USA region any one got any ideas how to unlock it?

shell goblet
#

My game will not start it goes to the loading screen and will not leave that screen

#

any suggestions?

crystal scroll
#

does money from a sale on the flea market have a timer to be collected?

grand comet
#

Is anyone having any issues trying to match?

#

Been getting bad backend matching on AUS servers

#

just wondering if my nets fucked or not

gaunt perch
#

has anyone found a way to calm down the stutters in raid? damn near every other engagement in labs stutters for my entire group

vivid briar
#

Hey I having problems with the paper maps. When zooming in or out, at some point just all the map is gone, I have only a blank piece of paper... Oo When zooming again sometimes for 1 sec somthing shows up, but disapears again... I mean Im using the maps from the wiki anyways. But wasnt there a feature to see where you may spawn before the raid? Cant see anything

ornate carbon
#

Don’t use maps :/

flint forge
#

Is hongkong server 1 and 2 gone?

#

I only use server 1 because 2 is shitty as hell

#

let me know if you guys make new server or
integrated

quartz oyster
#

@flint forge I still have Hongkong but not 1 and 2 like before.

flint forge
#

IKR

quartz oyster
#

That's actually a really bad matching time, too. I've never seen it that high before

#

It's usually 2 seconds

flint forge
#

help asia nikita D:

quartz oyster
#

Sucks that we're region locked

flint forge
#

at least we are protecting tons of hack from asia to other country

quartz oyster
#

Haha, not according to the EFT subreddit

#

There are people crying hacks and I rarely ever see any

#

I've only seen 2 definite hackers in 4 months

flint forge
#

just saw last 2 weeks

empty delta
#

I just tried to buy the game and when I ended the credit card info it opened a window with some purple header that says something about verification of the payment

#

Is it supposed to happen?

uncut jacinth
#

I've been waiting 2 weeks for an answer from support via email. Are the waiting times normal?

shell turret
#

normally not, 2-3 days is normal

oak yacht
#

whats my problem and how do i fix it

golden hornet
#

Played all night game closes on start up?

hexed badger
#

this is my graphic card -->Intel(R) HD Graphics 620

obsidian salmon
#

yeah thats not a gpu per say

hexed badger
#

that's the rest and yeah

obsidian salmon
#

you need an actual gpu to play eft and well any game

formal dagger
#

Laptop I'm assuming?

hexed badger
#

yup

#

it's because I ran insurgency and stuff fine but this game I can't even play it on low

obsidian salmon
#

yeah

#

you need an actual gpu

formal dagger
#

Yea, I don't think there's any way to get a refund but at the same time it's the duty of the customer to do their due diligence.

#

Insurgency can run on a potato because source

hexed badger
#

true

#

well idk about the newest one

formal dagger
#

Same thing happened to one of the mods in here, just hang onto the game for when you get a decent gaming laptop or a proper PC in the future.

hexed badger
#

but yeah now the game is sorta just sitting there I really wanted to play it but yeah I just don't when I might be getting one would love to but it's hard getting stuff as a college student but yeah I'll see what I can do

formal dagger
#

a budget rig is super easy to get, especially with crypto hype dying down there's lots of cheap and decent parts out there.

hexed badger
#

ah ok

obsidian salmon
#

kam stop playing that r6 trash snipy time

formal dagger
#

you're looking at about 3-400-ish for a ok rig, minus peripherals.

obsidian salmon
#

nani what 400$ u okay?

formal dagger
#

ye

#

I said ok

#

it'd be nothing fancy

obsidian salmon
#

ok is a far strech

formal dagger
#

you underestimate my power

obsidian salmon
#

you CANT HIT A 50m target

#

so i dont

hexed badger
#

this laptop was around that price i could run quite a few games well on it

formal dagger
#

neither can you. :^)

#

you also pay a premium for laptops because of the form factor

obsidian salmon
#

like me

#

well its for school

hexed badger
#

yup

obsidian salmon
#

i7 and 1070 yeet

hexed badger
#

but thanks for the help

formal dagger
#

ye, sorry I couldn't do more for ya m'dude

hexed badger
#

nah it's cool i know i couldn't get a refund but always good to ask

obsidian salmon
#

theres always the charge back, but thats fruad

formal dagger
#

and Xsolla would blacklist the card. lul

mighty jetty
#

Is there a bug where you dont hear shots, eventhough you have the best Constacts ? just got killed by one, weirldy enough, my friend didnt die, but Edge of Darkness, But Hackers go for RSASS's ? only that ? found on on the Marked Circle on Woods, but it was really weird, not even my Mate didnt hear anything, and that happened a lot today :/

fossil bloom
#

Supressors

upbeat valley
#

servers ok?

#

what happened to servers

#

can't reconnect

#

keeps losing server connection

#

@grim hatch

vivid briar
#

Man 3 quest items and some expensive loot and this happens D:

upbeat valley
#

yeah

vivid briar
#

I've been struggling all day on night interchange and the one time it goes well I dc about 30 seconds from the extract

upbeat valley
#

oof

#

yeah this is BS

#

We literally waited sneakiily and then as we moive it DC

fossil bloom
#

i doubt theres anything mathieu can do about that

upbeat valley
#

Yeah well

#

Info at least

echo kayak
#

my friend's specs are an i7-5700hq gtx 970m and 12gb of ram
how well would he be able to run this game?

obsidian salmon
#

Yeah

echo kayak
#

i have an i5 4690k gtx 970 and 12gb of ram and the lowest i'll go in this game in normal areas is ~55fps

obsidian salmon
#

Semi decently at least

echo kayak
#

how many frames do you think he'd get?

obsidian salmon
#

If my old i3 750ti gets 50 on low/med

#

He be 50-60 most likely

echo kayak
#

appreciate it man

#

he'll probably be picking up the game during the same

#

😃

obsidian salmon
#

And the obligatory the game is beta yadda yadda fps might hit the shit etc

mighty jetty
#

@fossil bloom i hav the best Contacts, and my friend too, i know that it would've been silenced, but not from across the map..

pastel girder
#

There is no best Comtac

#

Also you can't hear Suppressed weapons at a certain distance

dim pecan
#

How to report a cheater?

dim pecan
#

Thats the only way to report people?

shell turret
#

atm yes

#

the real report options will come with 0.12

dim pecan
#

damn okey..

vivid briar
#

Anyone else been getting bad backend / server connection lost like allot today?

vivid briar
#

@versed raptor

vivid briar
#

Hey guys, im a indie game dev and I would like to join up with the
tarkov delelopment team, who can I dm for assistance??

formal dagger
#

You'd be better off trying to get Dev team info from the Forum, the only staff here are CRs

vivid briar
#

CRs?

#

ahh i see, got yot

whole loom
#

can anyone tell me which versions of the game are not region locked?

viral granite
#

@whole loom only one thats not region locked is the EU version

whole loom
#

@viral granite , so can you play EU version in Asia also?

#

and is that any EU version?

viral granite
#

@whole loom I think you can

#

I mean NA gets region locked and they have to upgrade to eu to get no lock

#

I would still check, I could be wrong

whole loom
#

ok, cool man thanks for the info

odd tinsel
#

My game is stuck on the splash screen with the white circle, anyone know the issue?

#

I've restarted the game, restarted the PC - this was just after the update - any ideas? Thanks in advance

icy iron
#

Any ideas why sometimes you will have rain audio but no rain, and it won't be the same for your group? (I had the audio of rain, buddy did not)

formal dagger
#

@odd tinsel Sorry I'm a little late, but verify your game cache and if that doesn't work try a full reinstall.

odd tinsel
#

All good. Managed to resolve the issue with a full reinstall of the game and launcher into different directories than original! Thank you buddy

vivid briar
#

I plan on upgrading my current standard edition to Edge of Darkness Edition but the website is only showing Euros. I live in USA so I only have USD. My bank could convert but the fees are very expensive. Is there any way I could convert my prices on the website to USD?

formal dagger
#

@vivid briar Once you go to purchase it'll show USD, just make sure you wait until the 8th.

vivid briar
#

I don't see it

chrome kite
#

Are you connecting via VPN @vivid briar ?

vivid briar
#

no

#

I contacted support but was wondering if anyone here knew what was wrong?

chrome kite
#

No, sorry, don’t know. Just thought maybe vpn or if you were given EU version of the game... might throw them off

shell turret
#

@vivid briar you should wait until tomorow

#

and paypal converts for free afaik

rose atlas
#

why cant I turn in the val for part 11

vivid briar
#

I need to get it fixed by tomorrow lmao

vivid briar
#

Anyone know a fix for ADS fps drops for linux lutris?

final kindle
#

lads, send help. all the raids me and my mates go into on US servers everyone keeps running on the spot and the net MS reaches 0.00.. and we have to force close the game and reconnect to fix it, however it just proceeds to keep happening...

vivid briar
#

there is a bug in the flea market where sometimes you have to exit out of the flea market and re-enter if the search bar doesn't work

fossil bloom
#

@rose atlas did you fold it before you put the new stock on it?

tepid python
#

Can I get some help, I got one tapped through a wall by a glitched scav and lost an M4, I have video proof as well

thick glacier
#

@tepid python you're probbably not gonna get in back, the game in still in developement and bugs like that just happen. I feel for you thou

tepid python
#

My teammate grabbed it

fossil bloom
#

Upload it on youtube, open a bug report in the launcher, describe what happened and put the youtube link into the ticket

cerulean mantle
#

Ah cool

ornate carbon
#

also theres others in here having same issue prolly

cerulean mantle
#

But I tried entering that value and it said invalid

ornate carbon
#

(ngl xsolla is trash)

formal dagger
#

Like I said in general, Xsolla doesn't like prepaid cards for some reason

cerulean mantle
#

I assume I can just close it and try a different method?

#

No transaction has been completed yet right?

ornate carbon
#

I suggested someone last time to link the card to a paypal

#

and use the paypal method

cerulean mantle
#

Yeah I can do that

formal dagger
cerulean mantle
#

As long as I'm not double charged!

ornate carbon
#

you should be good

cerulean mantle
#

Yep! That worked

#

Time to not spend money anymore and live off crumbs

ornate carbon
#

PayPal?

cerulean mantle
#

yessir

ornate carbon
#

good glad it worked 🙂

cerulean mantle
#

Just added the card via paypal

#

Thanks for the help!

ornate carbon
#

mhhm

zinc coyote
#

Possible hackerman is "AverageGamer", an EOD.
I don't want to point fingers, but one in our group said he was moving quicker than normal.
Shot me through a ton of cover.
Snapshot me and another friend of mine with no line of sight.
Just a concern, if he possibly had other reports against him.
He could've just been good, but always good to keep an eye on these things.

fossil bloom
#

Do you have a video?

silver flume
#

how report player im sure he is cheating 100% i have nickname

frosty pasture
#

yeah I would like the link to report hackers

silver flume
#

im feels bad man

frosty pasture
#

ESP hacks are fucking disgusting

#

My buddy and I just died to ESP hackers in Labs

silver flume
#

Nice anticheat

obsidian salmon
#

#outplayed 99%

frosty pasture
#

They don't have it

#

are you serious? @obsidian salmon

viral granite
#

@silver flume only way you can report a cheater is posting a video of him killing you and nickname at the end of the video, otherwise you cant report them

chrome kite
#

From #eft-announcements

As per Nikita's latest announcement, you can now post your videos of suspected cheaters. However, this thread is the only place they should be posted at. This is so they are all in the same place and easy to access.
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Guidelines:

  1. We only accept videos at this time. Screenshots of the death screen or stories about how you died should not be posted here.
  2. Discussion is not allowed. The purpose of this thread is not to discuss how so and so is a cheater. It is only to report possible cheaters through video.

We do not accept cheater reports via discord, all reports must be posted on the forum thread shared above. must have video evidence

vivid briar
#

I have an issue with the Vitamins quest, I got the container from Emercom, Mantis and 112 yet it still tells me that I need the third container, which however doesn't spawn anymore because as said, I already gave it to Skier. Help?

chrome kite
#

@frosty pasture @silver flume see the post above I copied

empty lion
#

Can't login into my account to buy the edge of the darkness edition , the confirmation email just dont arrive

silver flume
#

@chrome kite Thanks but i dont have vidoes or screenshots i just have fucking nickname he is 2 lvl still cheating... "EnsomUlv"

flint forge
#

If i bought European version and play in asia can i still play in shitty asia server?

hybrid falcon
#

so ok,wait, i just purchased the game and i got confirmation email but there is no download link... whats the trick

obsidian salmon
#

Madiakz#3056 just a quick update for you, I have just been informed to allow up to 24 hours for the email, if there is a lot of traffic, which could explain it

flint forge
#

@hybrid falcon head to profile page at tarkov hompage

hybrid falcon
#

just got it

#

the other email

flint forge
#

you can find launcher at there

hybrid falcon
#

with the link

flint forge
#

k

hybrid falcon
#

thank you

#

sorry all

main mirage
#

Eternal matching times on Miami servers, somebody has experienced the same? we are a 4 man squad right now, another friend is playing alone without a problem.

vivid briar
#

Hi all,
I load into factory / any map solo in 30-1:30 seconds depending on the map
When i group up, i crash, lose server connection, and usually take 3-6minutes to load.

#

Anyone know how to fix?

#

Ping is usually 40-60.

#

Also been having some matches where i load forever and cant stop.

pliant zodiac
#

629 error?

past sparrow
#

Is it possible to buy an upgrade as a present?

lapis ledge
#

I am not receiving any verification emails.

shell turret
#

@lapis ledge did you check spam folder?

lapis ledge
#

Yes

lapis ledge
#

There is nothing.

strong heart
#

Same here. Last sunday they were still arriving.

hybrid falcon
#

Hi

#

Anyone else having issue where i cant choose customs as map to play

#

I am playing as a scav and i see customs being highlighted when i hover mouse over it but i cant click it hence can not choose it

vivid briar
#

If I upgrade to left behind edition will I lose all my stuff?

#

Or the stuff in my alpha container?

glass oriole
#

No

#

Your stash become bigger and equipment will be mailed ingame)

hybrid falcon
#

What about customs map?

nocturne frost
#

hi I've not been receiving any verification emails for the past day, I've checked everywhere. spam folder and all, anybody know whats up?

glass oriole
#
[To all who didn't receive verification emails for the past day, please contact to support team via email -]``` support@battlestategames.com
lapis ledge
#

DId. Havent heard back.

#

6 hours ago.

lapis ledge
#

lol because the email issue I cant even log in to view that.

glass oriole
#

Well, in order to receive our notices, first you need to do the following:

  • Check the spelling of the e-mail address when registering the account;
  • Check the folder "Spam" - a letter by mistake could get there;
  • Wait at least 5 minutes - the letter does not come instantly;
  • Add the sender's address to the whitelist of the mailbox no-reply@escapefromtarkov.com
  • If you use e-mail client, then perhaps your antivirus blocks letter. Try to temporarily disable it.
  • Contact the support of your mail service with a request, why you do not receive letters from the project Escape From Tarkov from the addresses:

no-reply@escapefromtarkov.com
support@battlestategames.com
info@battlestategames.com

There have been cases on emails such as Yahoo, MSN (Outlook, Hotmail, MSN, Live) and some others that it is either highly delayed (up to 6+ hours) or not come at all. If this happens to be your case, as a temporary solution, you can head over to your profile at the link here and change your primary email preferably to Gmail for example.
https://www.escapefromtarkov.com/profile

If you're unable to change your email by yourself due to cooldown timer and/or don't want to wait - we can expedite this process, but we will need to confirm your ownership of the account first. All you need to do is to create and send us email at support@battlestategames.com (for account security reasons), in the subject line please write "Account".

Emails are answered in order they are received, but due to the increased load on game support, response time might be longer then 24 hours. Thank you for your patience, folks, we will definitely respond to all email requests.

#

It's copy/paste )

lapis ledge
#

Yeah, that didnt help. But thank you.

snow grove
#

You cant change the email cose you need to add the code in the old email...so If you cant receive email...gg

#

So give us a real solution pls...and fast, i need to play the game.

glass oriole
snow grove
#

Again, pointless solution: If i don t receive email with the damn Device ID, i can't receive emails from support team also

#

So start working and assist players on Discord with their open tickets

#

Thx in advance

green ember
#

yeap this is not on cant even play the game

snow grove
#

I can't even change my password via email...

green ember
#

nar neither

tiny abyss
#

ree me anger because me not helped INSTANTLY

south dove
#

I have a question, why does the game cost 27.99€ but when I try to buy it, it costs 36.39€

tiny abyss
#

also ree me think being rude to helpers make helpers help faster ree

snow grove
#

@tiny abyss 6 hours...well i don't find this instant.

tiny abyss
#

i waited a whole day, ree you're just upseti spaghetti ree

#

have you ever considered, hrm, there mayhaps only be one technical helper man???

#

ree??

snow grove
#

@tiny abyss Come with a solution, we are full of trolls

tiny abyss
#

ree who are you to tell me what to do ree

#

but fr theres only like one helper dude

#

or two

#

and they have lives outside of the server

#

don't be rude because you can't wait

#

karen

#

ree

indigo hedge
#

lol wut?

tiny abyss
#

man is anger because he wait for six hour, not understand that we have very few tech support people

#

man then become rude, thinking it will make things go faster

#

sounds very karen-like to me

indigo hedge
#

me no understand

green ember
#

BLOODY KAREN

snow grove
#

@tiny abyss it's all in your head...try to google "rude"

lapis ledge
#

STOP SPAM

tiny abyss
#

Passive aggressive indeed

#

ree

snow grove
#

I even use Thx

tiny abyss
#

ah, yes, my apologies, if you say thanks after being passive aggressive, it no longer makes you passive aggressive ree

#

@lapis ledge my bad for the spam

green ember
#

me play game yes ? ree

tiny abyss
#

yes

#

ree

green ember
#

ree indeed

tiny abyss
#

can't believe Blackfather is now Karen

lapis ledge
#

What did I just say? Stop spam. This is support channel not chat.

tiny abyss
#

ree...

green ember
#

well support us then

tiny abyss
#

Yeah support me

green ember
#

let me play the fuckin game

tiny abyss
#

I came here to ree and honestly I'm not feeling very supported

#

Honestly, if you don't have an email that works, gg thanks for playing

nocturne frost
#

hey, has anyone had that verification problem and had it resolved? if so, how long did it take?

lapis ledge
#

No, it hasnt been fixed

glass oriole
night monolith
#

just bought an upgrade package but my inventory is still exactly the same price, wtf?

#

is this normal? last time I upgraded I instantly had a bigger inventory and new items

tiny abyss
#

Did you confirm that the upgrade would make your Inv bigger?

green ember
#

ree

night monolith
#

it would go from 10x36 to 10x46

#

got the confirmation mail etc

#

launcher says I upgraded

#

yet in-game inventory is still the same

lapis ledge
#

A miracle

night monolith
#

what is this bs

#

any ideas?

glass oriole
#

Contact to support team may be?)

night monolith
#

where?

glass oriole
#

create a ticket/bug report via launcher or mail them

night monolith
#

alright

#

ugh

south dove
#

Im gonna ask again, the games costs 27.99€ but when I try to buy the game, the price goes up to 36.39€.

#

Any help?

snow grove
#

taxes?

south dove
#

Lemme check

#

Payment system fee and vat 19%

snow grove
#

Above Pre Order says

#

The additional fees are not included in the price. The final cost will be presented before the payment. Different payment methods include different fees.

south dove
#

Ah, I see

#

So, lemme understand, the payment system fee and vat 19% don't count toward the final price?

night monolith
#

they do

#

they're just not included on the main page

south dove
#

Oh okay

night monolith
#

so the final price is 36.39

south dove
#

Alright, thanks for the help. And one last thing.

#

If i pre-order the game with the standard edition, will i still have the game after the full release?

night monolith
#

yeap

#

you'll have it forever

south dove
#

And if i want to upgrade to better version will the price be the same?

night monolith
#

it's cheaper, the price adapts

fossil bloom
#

depends on your current version and the version you want to upgrade to, you only pay the difference + taxes

night monolith
#

does anyone know how long it takes for support to get back to me?

tiny abyss
#

a while, be patient

#

i waited a day or two

#

there's only a few

night monolith
#

well it sucks ya know

tiny abyss
#

few as in like

#

2

night monolith
#

paid for an upgrade and didnt get jack shit

tiny abyss
#

yeah and i bought the game at first and didn't get jack shit, don't get your panties in a twist, take a number and sit down

#

they have lives and there's only 1 i know of, two or three maybe

#

so give them a break

#

they're under no obligation to help you

night monolith
#

ofcourse they are

#

its their job

tiny abyss
#

oh they are?

#

they're being paid for this?

#

A fan server?

#

with no dev crew on it?

#

Hm

night monolith
#

I'm talking about email support

tiny abyss
#

ree

night monolith
#

support tickets

tiny abyss
#

ah, i see

night monolith
#

so I'm guessing these guys work for bsg ye

tiny abyss
#

no

night monolith
#

I paid for a product that I didnt get, I'm in my right here

tiny abyss
#

not that ive been informed

#

aaaaaand they dont work for bsg

#

thats the third time saying it

#

cool your chili, hotshot

night monolith
#

where did you find that info? xd

tiny abyss
#

nobody here works for bsg, and there are no devs here

night monolith
#

bro

#

I just told you

#

it's an official support ticket

#

through the website

#

I'm not talking about this discord server

tiny abyss
#

you told me an email ticket

#

now you've specified official support

night monolith
#

when I send them a ticket, I assume a bsg employee will get it huh?

tiny abyss
#

you should've specified first reee

night monolith
#

thought that was clear, my bad xd

south dove
#

Um, another question. When will there be like actually big discounts?

fossil bloom
#

this is a big discount

#

the highest by now was 30%

south dove
#

Oh

#

There wont be any like 40% or 50%?

night monolith
#

lol why not give it away for free huh

#

it's good the way it is

#

this way only "serious" players are on

#

if the game was super cheap or even free we'd get a fortnite scenario

south dove
#

Thats indeed true

night monolith
#

it's a small price to pay for the amount of fun you get

south dove
#

Is the game hardcore?

night monolith
#

some games are definitely hardcore

#

but it really depends on your playstyle

south dove
#

If i have kind of a defensive but when i need to aggresive then is that a good playstyle?

night monolith
#

uh, I guess

obsidian salmon
#

depends, always the option of sitting and putting a 54r through a dudes head at 500m

night monolith
#

exactly

south dove
#

Do people camp alot?

night monolith
#

or just doing scav runs all the time not even killing anyone

#

it's part of the game

south dove
#

Ah

night monolith
#

there are maps where people mostly use snipers in bushes

#

definitely not all of them tho

south dove
#

Is woods one of them?

night monolith
#

yeaz xd

obsidian salmon
#

suppressed sv98 and get to the good spots first, and tacitcal wait for them to come to you

south dove
#

Is the game based mostly on pvp and pve against scavs?

obsidian salmon
#

both

night monolith
#

it's a pretty steep learning curve tho

obsidian salmon
#

learning mountain

night monolith
#

exactly

#

but once you're "at the top"

#

damn

obsidian salmon
#

sometimes the server you get in maybe only 1 or 2 other players

south dove
#

So, what does the beggining of a new player looks like?