community-support

[reef marlin]

Just give a tldr

[frank falcon]

cannot join a single PMC PVP game outside of "private"

[reef marlin]

Post your specs

And while you are at it check your graphics ini and see if you have mip streaming on by any chance

[frank falcon]

  "MipStreamingIOCount": 768,```

[reef marlin]

Next one, not those 2

There is one that either says true or false

[frank falcon]

in-game? or in the graphcis.ini?

[potent totem]

Still same error

I'm typing it by hand, but it's still saying there's an error

[frank falcon]

no options in game at all for anything MIP??????

[reef marlin]

It's only in the ini

Press control f, it's the 3rd one

Look for mip

[frank falcon]

there is no third option LOL

[reef marlin]

Check his next message to you

[potent totem]

I'm opening it with Steam

but it still asks for an email address and password

When I enter the code from the email, it says the code is incorrect

I've tried three times in the last three hours

[reef marlin]

Try deleting the file and also post your specs please

[frank falcon]

8700k, 3060ti 12gb strix, 32gb ram

[reef marlin]

Run ddu and try to launch the game again

Reset everything

[reef marlin]

Hmmge idk then

[reef marlin]

Ofc after you reinstall the drivers

[compact parcel]

Is the Bug still around when you buy pve on steam it doesnt recognize it?

[true bison]

I am confused, I ran the game fine a couple days ago, nothing had changed and got this popup, I tried verifying, I tried repairing, even deleted the game file and reinstalled and it immediately says this. I am not sure what more I can possibly do.
Has anyone ran into this issue?

[reef marlin]

Launch as admin tacobell

[true bison]

That worked, ty, could have sworn I tried that. I'll be sure to make sure it runs in admin everytime now. Much appreciated

[high coyote]

Do I get to keep my Epsilon Secure Container if I prestige 1?

[viscid mason]

Can someone help me? I can't find the lab access card anywhere, how can I get it?

[potent totem]

Why can't I play a game I paid for? I'm really upset

[alpine canyon]

no

[reef marlin]

Idk bro I'm not too knowledgeable when it comes to your issue

So I can't really comment

[crystal pawn]

Can someone for the love of everything that is holy go wake up the tarkov support desk!?!? I had my account locked a couple of weeks ago to prevent someone who had taken over the account to delete all of my stuff. That was relatively instant. Now im not getting any type of response from support to help unlock it and its been weeks. -.-

[wicked olive]

I've already verified the integrity of the files, reinstalled the game and the anti-cheat software, but nothing helped. How can I solve this problem?

[reef marlin]

Leaving aside the Russian language

Assuming this is some sort of firewall issue related

[crystal pawn]

Have you played any cracked games lately?

[reef marlin]

or av

What in the fuck are you saying cracked games lately?

[crystal pawn]

Battleeye might not like it if you had to remove certain sec features to be able to play a downloaded game. Lot of newer cracked games require you to disable sec features on your poc

[reef marlin]

If you are using hypervisor cracks you deserve this LO

[crystal pawn]

Might solve his issue do :p

[dire raptor]

Yo guys i got a question. I have a friend that got a Shoreline intelligence folder that made it so he can go to shoreline without doing any quests or story mode. And im wondering if that is possible for me to do also? or do i got to actually unlock it. since if anybody has the shoreline intelligence folder. LMK i really need it.

[reef marlin]

The what?

Soo many questions

[steady yoke]

Hey!
So I visited lightkeeper for bogatyr and handed him the items, but Voevoeda hasn't reached out to me after way more than 24 hours. Is that a bug?

[gray notch]

I don't really know how to ask for help because I got auto detected as spam and muted for 10 mins, but the launcer doesn't work on steam for me 90% of the time, it just gets stuck permaloading or goes blank. I've tried verifying files in launcher and in steam, I've tried reinstalling through both, I've tried deleted bsglauncher appdata folder, I've tried installing the launcher separately and forcing updates before launching through steam. I had this info organized nicely, but I think maybe I won't get muted if I just type a wall of text?

[reef marlin]

Disable vpn, firewall exceptions and launch as admin

[gray notch]

Tried all that too, sorry

if I launch as admin on steam the launcher gives me an error, not sure why

[reef marlin]

Show the error

[gray notch]

Will do after this raid

[astral thunder]

what do i do if my quest is broken and i cant report it either when i try to report it says error.
in tarkov arena the quest great heights part 4 is not working for me when i go to game and come back it automatacly says quest failed and wants me to pay 1m again i pay and it crashes restard game i have my roubles still says ive paid and go into even 1 game go back check quest failed again ive tryd almost every thing uninstall the game, clear cache, integrity check. also when i try to send stuff to pvp it says to complete part 3 but its completed already

[reef marlin]

Take a pic of the 1st and 2nd quests being done

[astral thunder]

1 sec ill load into game

[reef marlin]

These are all for pve, you are trying to transfer to pvp

[astral thunder]

ohhhhh

[reef marlin]

[astral thunder]

but even so why is my quest broken

[reef marlin]

Idk bro, I got a stroke reading the first part

But you can transfer to pve freely

[astral thunder]

yeah but want to play pvp

its so dumb i cant even report it just says error

[reef marlin]

You havent done any of the pvp quests looking at the picture

Show a pic of the "broken" pvp quest

[astral thunder]

i havent gotten any pvp great heights yet the part 4 of pve is broken i just want to do the quest

[reef marlin]

??br

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[reef marlin]

You are telling me this doesnt work?

[astral thunder]

nope

[ashen surge]

Thanks.. my email is right. i already sent 2 mails to support and no response..

[reef marlin]

Dont send more than one, it hurts your chances of getting a faster response

and dont bump your ticket

[ashen surge]

ok...

[astral thunder]

ill try again and send pic of error

Error on POST https://arena.tarkov.com/api/launcher/v1/support/tickets?launcherVersion=14.7.5.4465&language=en&lang=en&game=arena&branch=live&gameVersion=0.5.0.3.45073. Status code: MethodNotAllowed

Error: 0

thats what it says when i try reporting

[reef marlin]

Change to tarkov instead of arena and try again

[gray notch]

When I run launcher as admin on steam

[reef marlin]

Just to be sure btw, you are not opening the launcher from the folder correct?

[gray notch]

Correct

[reef marlin]

@gray notch

[gray notch]

just clicking play on EFT

[reef marlin]

You are clicking the play button on steam correct?

[gray notch]

yes

90% of the time i tgets stuck here

5% of the time it gets stuck here

5% of the time it works

[reef marlin]

and you checked the box that says run as admin by right clicking the .exe on the folder ye?

[gray notch]

yes correct

[reef marlin]

Then idk

Weirdge

[gray notch]

lol

I've also noticed when I close out through clicking stop on steam, it doesn't always close, and sometimes I have to manually end task

[astral thunder]

yeah that worked i guess i have to wait now

[wicked olive]

No, this issue appeared after the latest update.

[reef marlin]

Disable vpn, add firewall exceptions and try launching as admin

[steady yoke]

Anybody have an answer?

[glass torrent]

I've just completed to great heights part 6 which should unlock the APOK Tactical Wasteland Gladius sword melee weapon, however after waaiting 24+ hours and restarting the game, the barter is not available to me. Has anyone else had this issue?

[prime aspen]

Guys, the EFT Arena is literally loading for about 12 mins. Who knows how to solve this?

[wicked olive]

It didn't help

[reef marlin]

Known bug

@spiral hare do you remember if he just has to wait or make a ticket?

[spiral hare]

just be patient, its a known bug. should come in a days time or so... its just a delayed reward for some reason

[warm nexus]

does anyone have a problem with not getting emails from escape from tarkvo i am getting emails from everything else just not battlestate i have contacted support with no help

[spiral hare]

#community-support message start here

[warm nexus]

sadly i have done these things

[cosmic herald]

scav runs make anyones game crash loading? seem to load fine every single time to normal raids but scavs aren't allowed

[cedar sand]

How much RAM does your system have?

[cosmic herald]

16

like i said normal raids work fine everytime no fail

[cedar sand]

??pagefile Follow this guide please.

[white steppe]

#community-support message

[cosmic herald]

appreciate you

[fair moon]

if i get the nikita pack, can i use the broken english voice on bear?

[stiff trout]

anyone know why i cant play as a pmc i can load into a scaf run but every time i try to run pmc it says lost connection

[reef marlin]

How much ram you got

[stiff trout]

16gb it usto work on my old pc when i had 8gb it was bad like and loads of my mates play with 16gb so dont get it

[reef marlin]

??pagefile

[white steppe]

#community-support message

[reef marlin]

Follow this

[stiff trout]

thank u

[glass torrent]

its been like a month since I completed the quest, just didn't notice until now - should I submit a ticket to BSG?

[reef marlin]

You said you "just" completed it

[spiral hare]

a bug report and maybe a ticket see what the bug report gets you

??br

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[drowsy vortex]

I have EOD edition, I also bought the game on steam without EOD and been playing without issue. And today the game's now asking me if I wanna link the account? is there no problem to just link? i'm worried my EOD status might go away

[elder sand]

#pve-lfg message

This person is trying to steal peoples microsoft accounts just a heads up

[tulip ermine]

is the overheating issue already been made aware of?

[chrome pumice]

hi ther i dont know what else to try been at this day with bsg emailing me iv done evrey thing they asked now ticket is cloed

[crystal pawn]

Dont send tickets, nsg dont respond for shit.. prob better to bjust buy the game again

[chrome pumice]

they have so far and now im stuck nothing is helping

[crystal pawn]

ohh and dont reply when the subject changes to *solved * because I had been replying to one of those but dont think they even read those

[reef marlin]

The what

[reef marlin]

??pagefile

[white steppe]

#community-support message

[tulip ermine]

for some reason ALL my guns are overheating or getting red barrel after 2 single-fire shots

[reef marlin]

Check your system clock

It's probs out of sync

[tulip ermine]

how do i do that?

im still very new to this game

i googled it, i js did it and restarting the game

[chrome pumice]

yes i have done page file

[reef marlin]

Not the way it is described

[tulip ermine]

done it and it fixed it, tysm dude

[chrome pumice]

i dont know how els to do it i even watched a video on how to @reef marlin

[reef marlin]

The initial and max are not what they should be

Read the thing again

[chrome pumice]

@reef marlin whay do they need to be ?

[reef marlin]

" Untick automatically manage paging file size for all drives

Use 32000 minimum (initial) & 64000 maximum

[chrome pumice]

@reef marlin thanks do i need to restart pc

[reef marlin]

ofc

[chrome pumice]

@reef marlin still not thanks tho

[reef marlin]

Look for your graphics.ini file and look for mip streaming, if that thing is on true then make it false

[tepid elm]

can somone help me with termoinal

[chrome pumice]

@reef marlin where would i find that ? pls and thanks

[reef marlin]

appdata > roaming > battlestate

[mint owl]

I'm trying to gift PvE edition to a friend, but it tells me I have to verify my card by confirming a small amount of money pulled from my bank account. I've made sure it is my card I put in, but the amount does not seem to be removed from my bank account so I cannot confirm my card or the purchase.

[chrome pumice]

@reef marlin is this it ?

[prime thistle]

guys

in the labyrinth , bosses can get inside the spawn ?

[reef marlin]

Depends, there are some areas they cant get in

Why you asking. You camping bruh?

[reef marlin]

Nvm it was fixed I thinkge

Idk then man

[prime thistle]

no ım not some of scavs rush in to my friends spawn

[reef marlin]

Scavs = Bosses when it comes to places they can go

[tepid elm]

can someone plz help me with terminal

[chrome pumice]

@reef marlin well sent my login details to a friend and hes doing tutorial for me wow hopefully it works when i log back in thanks for every thing

[reef marlin]

[mint owl]

I bought the PvE pack as a gift off BSG's site, and I have not gotten an email with the code. Is that normal, does it take a bit to process?

[frank blade]

this happend to my friend rn happend to me yesterday, game crashed and reset the account anyone knows what could be the issue?

[spiral hare]

i’d file a bug report and maybe a ticket with BSG depending

??br

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[frank blade]

ye we both did that

[spiral hare]

very strange

[lime leaf]

can i get a admin for a ban request

@pastel girder

@viral granite

[spiral hare]

yeah don’t ping yellow names, any issues you have can be directed towards #discord-mod-mail

[viral granite]

whats up

DM me

[lime leaf]

mb

[normal umbra]

i had to repair my game and its stuck at 0% any help? edit:i got it to work

[spiral hare]

it takes a long time, the first 0% is slow don’t back out

[hushed lagoon]

why the flea market on set on "display offers from: Any" doesnt correctly show trader offers and it default to players for certain mods, hiding the available mod on the trader

[main talon]

do i need lightkeeper yes or nio for icebreaker

[lusty copper]

because they need to do a bug fix pass on the flea market and fix it

[lusty copper]

yes no maybe so

noone knows yet

[hushed lagoon]

how can i point out this bug so they can fix it

[lusty copper]

??br

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[lusty copper]

i guess

flea market is one of the buggiest parts of the game for me anymore its where i have most of my problems in the game

[fair moon]

if i get the nikita pack, can i use the broken english voice on bear?

[wary ridge]

ive done all tasks but i cant hand anything else in

[gray notch]

Can anyone help with this?

[wary ridge]

what do i do 🙁

[gray notch]

The problem

[dusky slate]

Hoping someone can help me. I'm playing PvE and working on finishing "The Ticket". I handed in 7/8 pieces of evidence and then realized I didn't have the one off from Streets. I ran a streets raid and got that last piece of evidence and extracted. I am now trying to turn in that last evidence and the only options I get are "I found the evidence of TerraGroup's misdeeds. Will this be enough?" and "Who are you anyway? Why do you hate TerraGroup so much?"

When I hit the first option, "...will this be enough" he says "Enough for whom?" I respond "For you". Then the next set of choices are "I can't find the rest" or "It's taking too long" - I'm trying to get savior and I'm worried that something is bugged

I triple checked that I now have all 8 major evidence in my handbook, but The Ticket shows 7/8 turned in and the "Negotiate" objective is unchecked. Thanks for any help... I'm still googling

[wise stump]

I could use some help... maybe someone could point me in the right direction. Just purchased the game and cannot get my MFA email to come to my email. Any suggestions?
using gmail

[dusky slate]

disregard my question... found the answer

[sweet burrow]

anyone have any experience with the support team? whats the average wait time for a reply?

[spiral hare]

i would start with these steps #community-support message

[frank falcon]

does anybody know if there is a way to change my version of the game that was purchased on release (only version available) from EUR to United States??

I cannot join any PMC PVE matches on that version of the game from Australia.

[royal steeple]

Hello, does anyone know how I can get better help from anyone on the Tarkov support team? I have been dealing with automated responses for the past 4 months, which have not been helpful.

[cedar sand]

The only way to contact support is via a ticket on the website or an email to [e-mail]

[cedar sand]

You can’t do this.

Europe is a globally unlocked copy of the game

It can be launched from any region and has nothing to do with you being unable to connect to raids

[frank falcon]

I highly doubt that. but I appreciate your response - I will just continue to use the 2nd copy of my game on the correct region version that does work after years of troubleshooting 🙂

thank you for your time 🙂

[cedar sand]

No, I’m correct, you’re mistaken https://www.escapefromtarkov.com/support/knowledge/356

[frank falcon]

so then, why after years and years of trying literally every method that support, the community and the internet has come up with, on my S.A EUR version - just for me to spend yet another $80 through steam, for the game and then first try it launches on the USA version, and allows me into the PMC PVP matches?

p.s i'm not trying to starting an argument - i am genuiely curious

but - the region means nothing...

👀

[cedar sand]

The region has nothing to do with what servers you can play on

[frank falcon]

ok

[cedar sand]

You are only limited by ping

[frank falcon]

ok

I am happy to jump in a VC with you at some point - to go over literally everything I have tried, if you would like.

[cedar sand]

No thank you, I’m just providing accurate information regarding game regions.

[frank falcon]

no problem, I am providing accurate information relating to my years of diagnosis and issues, along with the fix.

[cedar sand]

If the fix was purchasing a new account then perhaps there is a deeper issue preventing you from joining raids, what error are you given when trying for example? I don’t understand why you are even asking for help when 1) you claim to have already solved it and 2) be rude and call someone a liar for providing you with the correct information regarding game regions

[ionic monolith]

Hey, when I'm trying to scavtory with a friend on pve servers, I continually get this error.

Value cannot be null
Parameter name: source

I've tried clearing cache and stuff before launching the game, and it doesn't help. What else can I try?

[edgy iris]

wat dis

on launcher

[obtuse iron]

any luck with that? I just got the achievement too and also don't have the tracksuit...

[uneven mountain]

no, I submitted a ticket and they said they are aware and working on it but who knows

[obtuse iron]

oof okay thanks I hope they fix this soon.. sucks to grind out something that difficult and not get the reward for it

happened the first time I (should've) unlocked light keeper, they added the zombie event and the zombies killing zyrachiy caused the flashdrive quest to fail and I didn't get the make amends quest because they never fixed that before wipe. Hope they don't just screw us over like they did then..

[plucky veldt]

im having a problem downloading the game the download said it couldnt finish due to space so i freed up 20 gigs more than i needed but now i have to repair game files but its stuck at 0 percent

[gray fractal]

Im trying out my guns in thr range but suddenly I cant ads. When I ads it just zooms in like arma reforger

It was a bug nevermind

[spiral hare]

it’s been bugged for a while, a few different bugs. you could run a test raid instead

[spiral hare]

just give it time

[gray fractal]

Yeah I just restarted my game and cleared my cache

Thanks

[plucky veldt]

i gave it 30 min and its still at 0 @spiral hare

[spiral hare]

hmmm

[plucky veldt]

yeah im cooked there goes 2 hours of downloading this garbage

[spiral hare]

don’t call it garbage because you didn’t make enough room on your computer

vpn? other local internet issues like with your wifi or router

[barren imp]

my Arena wont open unless I use vpn

but normal tarkov works just fine

i tried to do launcher bug report but it gives me same error

[reef marlin]

It's for the best since being left with only 20gbs after the download would introduce other problems

[earnest pendant]

Hi guys, I have the log in issue with email verification code... AGAIN... can someone tell me something to do and help me solve it? Please

[reef marlin]

How much ram you got

[rigid quarry]

Hi, quick question.

I’m a Twitch streamer and I’m considering using InstructBot so viewers can troll me in-game with Twitch Bits (things like firing a shot, throwing a grenade, opening inventory, etc).

The purpose is only entertainment and making the game harder for me, not gaining any advantage.

Does Battlestate consider this allowed, or could it trigger anti-cheat / result in a ban?

Thanks.

[dire mural]

Hello are there any mods I can contact privately for technical support?

[ornate eagle]

Mods do not provide any technical support

[ornate eagle]

any 3rd party application that interacts with game in any way maybe considered as malitious and you act there at your own risk

[reef marlin]

Just type your issue here

[dire mural]

Hi are you a moderator?

[reef marlin]

No bro but as applezor said mods won't interact with you here

[alpine canyon]

moderators do not provide any technical support

[reef marlin]

If it's something that confidential then you have to send an email I'm afraid

[rigid quarry]

ok thanks

[dire mural]

where can I find the email

[reef marlin]

??support

[white steppe]

[e-mail]

[reef marlin]

Good luck

[zenith orbit]

Hey, question, why is my survival rate in top left different from the PMC one?

[potent patrol]

i have completed the mission

why is not chek?

[reef marlin]

Is the pic on the left from pvp?

[flint mango]

Merged with your scav runs

Oh wait thats the pmc tab idk then

[potent patrol]

yes

im not that dumb

[reef marlin]

You would be surprised by how many times this has happened

Give it a bit id say

Maybe try doign an arena match

[hushed lagoon]

this is the 5 time in a row

[unique kettle]

The wrong text has been reported to the developers and will be fixed very soon.

[potent patrol]

i fix it

somehow

i dont know why

but restarting the game fix it

and when you go out and enter next time again for some reason it bugs and says that you dont have completed it lol

[cyan token]

Is it bugged or actually checked as completed? Haven't even done Hot Wheels yet
The Wiki says I have to do the BTR questline till "The Price of Independence" if I'm going for Savior

[reef marlin]

Looks like you are on a different ending

Unless

Show the box that you take with you on terminal for savior

[cyan token]

Should be good there I even have 2 of those for whatever reason
Suppose I'll just do the BTR quests to be sure

[reef marlin]

Pretty weirdge

Dont worry about how many you have of them

You never run out anyways

[warm mica]

Why bug visual?

[round onyx]

Cannot launch more than one game at the same time

Error: 103007

yoyo

this error appears since tues

deleted steam version (have launcher and steam account)
run as admin
updated windows, updated drivers

[cedar sand]

Restart your PC

[topaz river]

anyone having the same issues as me? my gpu utilization will spike to 100% and have a slow grind down toward 30% making the game unplayable, happens in both eft and arenas, more prominent in arenas though

[round onyx]

Tried that as well mate

Ive deleted tarkov.exe and arena.exe

Going to reinstall them

[final swallow]

have the devs mentioned when these will be made available to EOD owners?

[proper shore]

we have access to dlcs, they just need to make them, clothing is in the game already and armband kind of too but unheard also gets it

[final swallow]

but if unheard gets it then it isnt unique right?

[alpine canyon]

only eod accounts get the clothing, even if eod upgrades to unheard

and the season pass just requires waiting for dlcs to come out

[warm mica]

ok , done and i think working fine now. Thanks

[proper shore]

that is why i said kind of

[round onyx]

@cedar sand alright mate fully deleted and reinstalled still getting the same error

🤢

[cedar sand]

Sounds like your system has a serious issue if it’s can’t properly end processes

[naive dawn]

Anyone else getting perma kicked from raids on EU west

[spiral hare]

do a full clean install of windows ATP.

then try

[round onyx]

Ok ill have to look that up

[round onyx]

Ive tried everything i can think of lol

Going to try this ATP windows thing

I was hoping it would go away on Tuesday night into Wednesday but its been persistent all week and now at the weekend 🤣

[round onyx]

That shit sounds mad complicated when I put it into AI

[spiral hare]

watch several videos, and right down all the steps and make sure you have your flash drive with windows on it. make sure to have your windows account passwords, discord passwords, steam passwords etc.

id also suggest looking up the best clean install settings or tricks to reduce bloatware and other garbage that ultimately just slows your computer down.

don’t forget to save screenshots and videos you have saved, and local saves (usually saves are stored in steam or other launder profile clouds) because i suggest wiping game drives too for a real easy install process.

[round onyx]

thanks for the help mate im just going ill need to have a look into how to do it

tarkov just sitting like this in task manager but doesn't let it end

suspeneded#

[cedar sand]

Press Windows Key + X

Type taskkill /im EcsapeFromTarkov.exe /f

[round onyx]

where do I type ?

thanks lmao

[cedar sand]

Click on Terminal

[cedar sand]

You didn’t type it right

[round onyx]

taskkill /im EcsapeFromTarkov.exe /f

copied this time

[cedar sand]

Yeah you’re cooked, the terminal doesn’t even recognise it

[round onyx]

shiii

[frosty igloo]

i know it says to not ask for an ETA but for anyone who recently emailed the support, how long did it take to hear back from them. Its been almost 10 days and im still yet to hear anything

[round onyx]

so the windows ATP fix or thrown my laptop away lol#

[round onyx]

I waited a day or two then just got told to come ask here, here has been more helpful so far

[frosty igloo]

i would ask here however my account got hacked and the email got changed 😭

didnt even have an option to stop the email transfer

- £200

[cedar sand]

You know atp just means at this point, right?

[round onyx]

No lol

So its windows reinstall essentially

🤢🤣

[modest gull]

i have lots of space but when downloading and unpacking files pops up that i have 0 space it fails to unpack it then gives me an option to repair but stuck on 0

[cedar sand]

You need to change your temp directory in the launcher settings

[modest gull]

into which folder ?

[cedar sand]

A drive with enough space

You need around 100GB

[modest gull]

alr i will try and see if it works

[tall orbit]

grinded tracksuit last night just for there to be a bug where i cant buy it from ragman

[sweet burrow]

Got a password change email in my spam from may 7th which was not me and I just wanted to come back to tarkov since a friend asked. This is not what I want to hear and what I keep seeing on reddit and other posts about people not being able to get in contact or taking MONTHS

[frosty igloo]

yeah its not looking great

[arctic oracle]

Just bought Tarkov off steam but forgot that I had a BSG account but I never ever purchased Tarkov on that account now I cannot link steam account with BSG account? What do I do now, just bought a game that I cannot play?

[runic patrol]

Quick question.. need to reinstall and want to save my keybinds - any idea where those are stored locally?

[flint mango]

Appdata > Roaming > Battlestate Games > Escape From Tarkov > Settings

[supple shell]

Error on GET https://launcher.escapefromtarkov.ru/launcher/v2/configuration?launcherVersion=14.7.5.4460&provider=steam. Status code: Forbidden

Error: 0

what do i do here?

[runic patrol]

Thank you!!!

[rich briar]

hey all - i'm trying to do gunsmith 17, it's 100% match to wiki and looks like it meets all requirements but unable to turn in?

[spiral rampart]

@rich briar obviously wrong foregrip

[rich briar]

confirmed blind, thanks xD

[south junco]

any reason that my graphics settings change every time I load into the game?

borderless one time, fullscreen the next, back to borderless, then windowed...

[grim trail]

Anyone know how to fix this, I just reinstalled tarkov and it’s giving me this error, I’ve done the repair already but nothing is changed

[sharp tartan]

TDSGVGFCFVCXGV

[next moon]

Getting error 103003 on startup, if i manage to open the game i get stuck on loading profile data or just a screen with no text. Everything ingame is also bugged, i get non-stop errors as soon as i try to do anything. Please help me🙏
I've tried reinstalling(on same and on my other disk), repairing, restarting computer, clearing cache.

[boreal sky]

#eft-story-and-lore-discussion message

Can anyone help^

[cedar sand]

https://escapefromtarkov.fandom.com/wiki/Batya

The information you seek is written on there, I promise

[boreal sky]

My game is bugged then, code part 2 isnt there despite me picking it up. Ill go back and get it again

[cedar sand]

Read it in your handbook

[boreal sky]

Yeah its not there

Its fine ill just grab it again

Theres nothing here now... great

[paper flax]

any help fix graphics and frames? i used to get 100+ fps now i get 40 and stutters took a 1.54month break and now its un playable.

[boreal sky]

Omfg this game. The note has appeard and his phone has disappeared

[cedar sand]

The phone would still be in your task item inventory, unless you died and lost it

[boreal sky]

I got it the first time aswell as the note. Extracted, the note was gone. Went back, got the phone, dogtag and note again. Extracted. Now the note is here and the phone is gone. I give up at the moment, ill do this another day

If this is what 1.0 is like then holy shit how did people do anything in beta

[spiral hare]

i’ve had the phone disappear from my task inventory as well, i had to go get it again for some reason even tho i had it for like weeks

[delicate tree]

my buddy is getting "error on GET" when trying to load up his game. Not sure exactly how to help him here lol

[hallow raptor]

I have these unlocked, use them in main game, but in arena it claims i dont have them? what gives?

[bitter lark]

how does one fix the issue for when i launch the game it says " unable to check client version, please check for client updates and network availibility

[crystal elbow]

Does anyone know how to fix this red sht

[hollow crag]

how do i install tarkov on my D drive

[spiral hare]

all i see is a black screen

[reef marlin]

He has the red lines thingy that appears from goofed up nvidia settings

Told him to ddu etc

[round onyx]

Did this reset in settings this morning, it removed tarkov.exe from task manager

Plus kept all programs without having to do a USB boot

Hopefully just need to reinstall tarkov and its good to go

[mighty fog]

i have unheard but its only giving me the left behind xp bonus, anybody know why?

[reef marlin]

Show a pic for refference

[flint mango]

Steam Unheard?

[mighty fog]

steam tarkov, but got unheard before it came to steam

[flint mango]

Hmm weird

I guess some sort of sync bug

[reef marlin]

Time to make a ticket

[gilded trench]

Erreur lors du lancement du jeu

Erreur: 103003

This game was purchased on another platform. Please start the launcher through the platform where the purchase was made.

Erreur: 401005

can i get help on this one pls, i bought it on steam but i now i wnat to play on the launcher cause when steam is open, it take my connexion and i have a lot of ping

[bitter lark]

how do i fix this😭

[vivid basin]

how long is this email verification gonna take to be sent ffs

[reef marlin]

Do you have 2FA authenticator?

[vivid basin]

yeah think so

logged in to the launcher but cant on website, just want to reset profile

[reef marlin]

Check to be sure

[vivid basin]

yeah its 2fa email

not being sent to my email at all

[reef marlin]

Try to setup an authenticator on your phone instead

[cedar sand]

You can’t, you must launch it from Steam

[whole pier]

Im trying to do gunsmith part 4 and i built the sks just the way the wiki said but i cant hand it in. IDK what to do???

[reef marlin]

Send a pic of the build

Actually before you do that, restart your game

Damn bro sent the same message in 3 channels without a single picture

[cedar sand]

You have bullets in it man

(Which is making it above 6KG)

[whole pier]

i got it. It worked after i restarted the game

[reef marlin]

And cuz you emptied the mag

[gilded trench]

i just did and lost my unheard ...

-130€

[rancid dome]

Hi, I have a 5060 r7 5700x and 16 GB of RAM. Will I be able to play Tarkov normally and how many FPS will I get?

[sterile onyx]

enyone know how to fix the checksum error while trying to install eft?

[unique kettle]

The RAM will be a problem, 16 is really not a lot

[simple flicker]

hi, sorry to bether you but my eft account was stolen. One onf my friend recomended talkikng to you via discord. Hope any admin will see it

[loud moss]

nothing we can do. email support

[brave heron]

when can i get the final quest for the btr driver so i can get 0.4 rep?

i finished all previous quest and now i think the next quest is the price of independence

went to the btr but cant start anything

and i didint do the skiers "Choose Your Friends Wisely" quest

[vast laurel]

Did you have 2fa

[soft phoenix]

Does anyone know why my download speeds go from 82mb/s to like 1-2 after a certain point? Im trying to install Arena.

[dusky estuary]

Hello guys
I recently purchased a used PC ( reset it and did all the driver updates )
I got 7800x3d, RX 9070 XT, 32 GB DDR5 6000, 1tb nvme gen3 I also got 2 MSI monitors one that I bought last week msi mag 242f 240hz the other is capped at 144hz I use different refresh rates for the monitors my main 240hz and the other 144hz
I recently downloaded process lasso, Intelligent standby list cleaner (followed some tweaks from google gemini) and I never touched the AMD adrenaline app didn't change any settings there
I'm having stutters ingame it's not smooth at all especially on streets can anyone help me? I really don't know what I should do to play the game lol I bought the pc just for tarkov

[cedar sand]

??pagefile

[white steppe]

#community-support message

[cedar sand]

#community-support message

Follow both of those guides

[gray fractal]

Does anyone know why I cant hand 5 dogtags over to prapor for reserve?

[bitter lark]

how do i fix this

[cedar sand]

Disable all antivirus, allow a firewall exception for the game and launcher executables and mark them to run as administrator

[bitter lark]

how do i allow it?

[cedar sand]

If you don't know, please Google it

[neat oracle]

For a couple days now me and my friend have had this bug where we can't change our clothing. I haven't seen anyone else mention it.

[cedar sand]

Many people have been mentioning it

[scenic obsidian]

ermm hpw 2 fix

[summer slate]

Anyone here good with optimising tarkov on a low end pc my frames are terrible and iv tried everything

[gritty nacelle]

last story chapter is Batya and i gave all 5 items to LK, voevoda reached out but I only have objectives for the skill levels, i got 4 player klills without dying and nothing have changed, I already had the skill levels when i got the objectives

[gray fractal]

What are your specs?

[summer slate]

Iv got a rtx 3060 CPU is a i5- 13400F 32.0GB of memory I know nothing about pcs I bought it second hand

[gray fractal]

Thats more than enough to get around 60fps

You even have better specs than me

[gray fractal]

The first couple things to try is closing everything in the background and setting your lod quality to 2.5, textures to low, graphics to low, turning off grass shadows + all of the other stuff there, like chromatic abbreviations, and turning on automatic ram cleaner

And then from there you can just bump everything up if its running smoothly

Maybe textures on low is a bit overkill put it to medium

[summer slate]

Iv tried everything in tarkov settings I think its a desktop issue

[gray fractal]

Yeah if none of that is doing the trick it will be something faulty

You said you got your pc second hand, was it wiped when you loaded it up for the first time?

[bright ice]

I had around 1,157,780 rubles in my stash. I handed in 1,000,000 to Ref for the task "To Great Heights! Part 4". The money was removed from my stash, but the progress bar remained at 0. I restarted my game, and the money was gone and the progress bar was still at 0. I pressed "hand in" again, and it successfully handed in 157,780 rubles, effectively deleting 1,000,000 rubles from my stash. Is there anything i can do about this??

[peak perch]

Hey everyone, I'm guessing this has been asked before but I couldnt find anything helpful while searching. My setup is:
32GB DDR5 RAM, RTX4070 Super, Ryzen 7 7800x3d, 1440p / 144HZ Monitor.
I'm looking for advice on graphics settings to improve performance. I keep getting FPS drops on open-world maps like Shoreline, Streets and sometimes Customs. On smaller maps like Labs, Labyrinth and Factory my FPS is stable around 200-220. The FPS drops are more aggressive when using Scopes (Vudu, Razor etc..). Does anyone with a similar setup have recommended in-game or NVIDIA settings for smoother performance? (Nvidia smooth-motion is enabled).

[reef marlin]

Hyperrart's settings guide

[peak perch]

Any reference?

[flint mango]

FPS drops is just Tarkov being the Tarkov no way to fix it

Scoping in will eat up fps too on any rig

[reef marlin]

Wdym bro just look it up on YouTube

[hasty zephyr]

Can you please bring back sawmill to tarkov arena?

[lusty copper]

??arena

[white steppe]

Looking for Arena battle buddies? Head over to the Arena discord! https://discord.gg/EueARD5byy

[rose spruce]

i have a question about a possible bug my friend is experiencing. any weapon he shoots overheats really fast. like unnaturally fast. even one shot heats up the suppressor and/or barrel. is this a bug in the game or his end? cause im not experiencing this at all. i can put a whole mag through an m4 or NL 545 and it barely heats up

[reef marlin]

Sync system clock

[rose spruce]

what do you mean by that? like the actual time clock, or an internal clock?

[reef marlin]

On your computer

Settings > time clock etc etc

[vernal wasp]

jo I have a weird question: Me and my buddy were on Terminal for Savior Ending, my stupid ass forget the evidence container in the locker room and noticed at extract, me and my buddy both went MIA but as soon as he was in lobby he got the ending (He had the container but didnt extract = no cutscene no endings screen) Is he able to get back on Terminal with me or how does it work?

[reef marlin]

Can he post a pic of the ticket chapter here

But if some jazz happened and he actually got the ending then he cannot go back unless he prestiges/resets his profile

[vernal wasp]

He completed the Ticket taskline --> we were at zubr boat were I realised i didnt have evidence containter

Ticket is completly done

[reef marlin]

Was he inside the extraction?

[vernal wasp]

yes me too, but he didnt get xp and got the MIA screen

[reef marlin]

If he was inside the extraction when the timer finished then he escaped

[vernal wasp]

But he didnt get Cutscene or anything

[reef marlin]

Weird bug

He can't go back unless he either prestiges or resets

[vernal wasp]

Was it because I didnt have evidence

[reef marlin]

Maybe

[vernal wasp]

Hes crafting another keycard atm, will he be able to transit?

or no access to terminal at all

[reef marlin]

#community-support message

[vernal wasp]

Huh, he didnt recieve the ending care package or anything

which is kind of ass

[reef marlin]

Achievement?

[vernal wasp]

Yea

Savior

But no guns, ammo, money anything

[reef marlin]

Tell him to make a ticket then

[vernal wasp]

alright

[rose spruce]

found the problem for now. he resynced his time and loaded streets up for a test run. did the same exact thing; overheated on one shot. hes doing a factory run now and the barrel isnt even red and hes done about 40 shots. seems to be a streets issue

on another note. hes been experiencing an issue with the website. he can load up the website, but as soon as he does anything with the launcher download, it crashes and does this. again, im having no problem with it.

[compact kraken]

just got my shit back support is amazing

[reef marlin]

[flint mango]

Change CMOS battery

[stuck wasp]

need help, why does my DOWNLOAD restart if it get paused

[rose spruce]

as ive said, its not him. its a common problem with streets. its not just him having this problem, its been fixed on his end

[wooden plinth]

this has to be a joke

[tiny talon]

having an issue with Streets, its always ran somewhat fine but today whenever i load in, about 2 mintues into the raid my frames will drop from 60-70 down to a wonderful 7-8fps. if i let the game continue to stutter it does eventually clear up but its every raid and its kinda annoying. my gpu usage also drops to under 5%. no issue on other maps

[dark whale]

anyone knows how to fix this, cant get into the game at all

[earnest monolith]

Can someone please help me figure out what just happened lol. I was in the RB-PSP1 locked gate area on reserve (under d2 bunker) and i dropped dead. I checked what killed me, and it was a rogue/Raider named Oskar with the AGS-30 30x29 Automated Grenade launcher. How? why? what? Anyone else experience this before? Both my squad mates lived, and none of us heard any bullets or anything

[severe merlin]

is this a known bug?
signal pistol gets insured with <insure all>
you keep it in the special slot
you also get it back in insurance.
it's killing me.

[flint mango]

Free signal pistol

[whole spruce]

does anybody know where the reports folder is for the ticket quest?

[vernal wasp]

How can I report someone on DC who is scamming People on this dc?

[cedar sand]

How much RAM do you have?

[hybrid frigate]

hello sorry to bother but it seem that my account have been hack and the mail change can i contact the support from here?

[cedar sand]

No, there are no support staff here

Email them at [e-mail]

[hybrid frigate]

thx can i ask on how can i enact the fact this is my account since i have by my mistake delete a long time ago the buy mail?

[cedar sand]

Don't ask me, ask support

??pagefile Follow this guide, you don't have enough system memory, 64GB is recommended

[white steppe]

#community-support message

[cedar sand]

Because they are not playing on your PC, and the game has changed alot with many updates

I don't know why you're arguing with me when I have literally just given you a quick fix to your issue

You should be following the guide and saying thank you

[hybrid frigate]

does the unheard give access to Arena?

[signal robin]

i believe so

[cedar sand]

Yes, Arena is included with Unheard edition and Edge of Darkness edition

[dense lark]

is my pc or is tarkov completly dogshit when it comes to the fucking optimisation?

every raid my game freezes for 2 minutes

[cedar sand]

Both probably

[dense lark]

randomly

[signal robin]

its usually both..yes

show me that 16gb of ram spec list xD

[dense lark]

i lost 5 kits because everytime someone opens me my game freezes and i just lost a tagilla helmet and a tier 6 armor to a scav

im running with 24 gb

[signal robin]

how...

[dense lark]

idk man

[signal robin]

How did you get 24

[dense lark]

1 of 16 1 of 8

[signal robin]

Ding ding ding...found your issue

[dense lark]

damn

its kinda my fault not having a 5090 with 128 gb of ram to maybe run gtarkov at 40 fps

not counting streets of course

[cedar sand]

No

[signal robin]

lmao. you are running mixed ram.

[cedar sand]

It's your fault for mixing and matching memory

[signal robin]

my 32gb 3050 runs tarkov in mid 80s fps

[dense lark]

mixing ram of not this game has dogshit optimization

[signal robin]

lmao

If you cant accept that you made the mistake. We cant help you here

[cedar sand]

Yes, the game is poorly optimised, that's exactly why it's important to properly configure your system

Otherwise you are going to have issues running the game

[dense lark]

ok, then its either that or 16 gb

[cedar sand]

16GB and a page file size increase is much better than 24GB

You are putting 2 slick tires and 2 offroad tires on your car and wondering why it can't drive well on ice

[cosmic shell]

quick question, i recently ran a pve raid with a friend on interchange and extracted at the powered exfil where you need the object 11 card and it took us 90 seconds to extract, is that normal?

[dense lark]

ok, but im running 24 for a while now and i didnt had this issue before the update

[cedar sand]

I am not trying to be rude or dismissive of your issue, but that literally doesn't mean anything

You are here because you are having this issue now

We have told you how to fix your issue

Complaining won't fix it

Doing what we've told you, will

[dense lark]

having two sticks of 8 and one of 16 will solve it?

[signal robin]

No

[cedar sand]

No

[dense lark]

so if i wanted to have 32 id have to get two of 16?

[signal robin]

Yes

or 4 x 8

[dense lark]

sorry if i was an asshole im just tilted af rn

[dense lark]

think i'll sell both of my 8 and get one of 16 the

[reef marlin]

Don't run 4x8

Run 2 sticks for dual channel

Also put them in the correct slots, on newer mbs it's slots 2 and 4

[signal pike]

Here in Europe we are experiencing some issues also with the web page. Any idea?

[grim hatch]

Yes, there are issues at the moment, we are working on it.

[hidden basin]

Game is ded, pls fix

😄

[brisk bane]

We are aware of this problem and we are working in order to eliminate this issue.

[grim hatch]

At least it will be

You can delete it or I will purge offtopic messages once the discord open

[main mirage]

I bought the game as a gift but my friend is telling me that the key is invalid on the "activate promo code".

Is there a different page to redeem the game or something?

Now it says that he has made various attempts and he have to wait 😦

[pastel girder]

that is where you activate game codes

[main mirage]

He has an account with a expired trial, it has something to do with that?

Like, he need to create a new account to redeem this key?

[restive hearth]

Contact support via email.

[jade dove]

Hello, do you have a list of tags that cover most common issues?

How do you deal with connection error?
error 230?
mails not going thru (mainly cuz yhoo)?
Backend errors?
Issues with region locking to asia after using a VPN?

got anything for those?

oh, also G2A etc

[grim hatch]

I have one yes, but it's in FR. I'll translate them asap.

[jade dove]

ah, you haven't copied them from UEFT? rip

[arctic mirage]

Uh I think I have something to tell, but I think it's better to show it in a video. It weights roughly about 20MB, in .mp4 - can I post it here?

[brisk bane]

@arctic mirage If it is a bug, please report it via launcher.

[arctic mirage]

Oh sure, Thanks a lot!

uh,

[brisk bane]

No problem.

[arctic mirage]

The max. file size for a bug report is capped at 15MB, that's ok because I can trim my video. But last time I've tried to attach something - it didn't accept unless the material is from the in-game screen shot.

Should I report this via email?

[brisk bane]

@arctic mirage Please upload this video to YT and attach link to your support ticket. Remember about select correct section.

[arctic mirage]

Oh that is the idea! Thanks man I would love you!

[frozen osprey]

When will the issue with server selection for Asia players be solved, have reported it multiple times. Was fixed for a day and its back. All we can see is Hong Kong ans Seoul servers which are far away and have high ping.

[main mirage]

@arctic mirage I used streamable last time, it works just fine for just uploading a video and share it, give it a try

[arctic mirage]

Already done, but thanks anyways! I'll try that next time!

[noble burrow]

u cheated

ur english sucks so u must of cheated

exactly

ik

exactly

what lmao

[misty gyro]

tarkov doesnt even ban legit cheaters often, wouldn't doubt it banning innocent people

[noble burrow]

how is that racist?

ur uneducated

[brisk bane]

You broke " Rules of the Game " or " License Agreement ". Bans are permanent and can not be revoked. Simultaneously with in-game account, player’s Forum account also gets permanently banned automatically. Support service does not accept requests from banned players .

[noble burrow]

what

ok man

[split sphinx]

[noble burrow]

blame the game for ur faults

lmao

typical liberals

[split sphinx]

They arent just going to insta ban people.

[noble burrow]

buy a new copy

if ur so butt hurt

[whole widget]

nobody here can explain your ban

[split sphinx]

Be honest? You werent using anything? Lol

Probably know why you got banned

Your just trying to get out of it now

[noble burrow]

hes just playing the innocent card

like what evrryone does

[split sphinx]

Bingo

[torn island]

How should you be able to to get unbanned when you were innocent, when all here just saying you are legit banned?

[whole widget]

regardless of whatever the truth is, it's fruitless to talk about it here.

[noble burrow]

hha he said fruit

[torn island]

thats true

[split sphinx]

This is support channel.

[torn island]

technical support

[split sphinx]

Yeah

You wont. Move on

[pale breach]

Send in the logs?

[noble burrow]

that makes no sense

[whole widget]

don't you get an email with your ban anyway? go check your email and at least give us the reason why you were banned?

[split sphinx]

They got better things to do

You realize we cant help you... lol

[torn island]

i mean you can try to reach the support in the forum by writing a ticket

[split sphinx]

And using this channel for that isnt working...

[torn island]

but i think it wont work out

[jade dove]

well, what "hardware instability" was it, @toxic pebble

you have mentioned you haven't hacked and the only thing that has happened was a bug yesterday

or something like that

well, what bug?

and what do you mean by instability?

[signal pike]

@toxic pebble Sir, please, this is not a chat. You've been answered. If you have any more complains you should contact CM, but seems like you already have a propern answer. We do not allow rants or spamming. So stop, please.

[true yew]

I do have the best hardware and sometimes crash and get disconnected, that's just Tarkov

well shit guess I'l leave 😛

[signal pike]

@toxic pebble You already read the rules, so please follow and don't spam.

[jade dove]

well, that bug wasn't the cause of the spam
But anyway, you won't get unbanned sadly
If you want to continue playing, I suggest resetting your hardware ID etc and buying EFT again

you can also contact CM but I doubt it will get you anywhere

[pale breach]

Community Manager

[regal dust]

Whole computer freezes after game launch

[jade dove]

any error?

how much ram do you have?

[regal dust]

Nothing

[jade dove]

since when did the issue start appearing?

[regal dust]

16G

[jade dove]

other software running at the time of the crash?

[regal dust]

About a week ago

[brisk bane]

Disable your AV.

[jade dove]

any changes to your software around that time?

[regal dust]

Some other software but nothing too taxing

No new software then normal

[jade dove]

how would AV cause system freeze? Unless it is corrupted, in worst case it would crash the game and delete the files

[regal dust]

AV?

[brisk bane]

antivirus software

[jade dove]

anti-virus, as Damiano has mentioned

[regal dust]

Ahh

It shouldn't be that. It has worked fine for over a year, then there was a small patch about s week ago or so and now I have to hard reset

[jade dove]

ah so it was probably caused by it. Many pople have reported issues

What steps have you tried so far?

have you tried reinstalling EFT?

[brisk bane]

Did you try ?

[regal dust]

I have tried reinstalling EFT and all my GPU drivers

[jade dove]

reinstalled to current GPU drivers?
downgrading to an older driver might help

[regal dust]

Well the issue didnt start with a new driver patch, I just read that it was something worth troubleshooting

[jade dove]

yes, that's why I have suggested it

other than that, except trying out random stuff, I have no other idea what to do

run EFT with disabled antivirus, do a complete scan of your PC, reinstall EFT to a different drive

[regal dust]

Will try, thx

[brisk bane]

Please describe your problem. Is it freezing your PC or causing crash? Try that what I had written.

[split sphinx]

Hey, I just wanted to let yall know I cannot see the #pvp-lfg Channel history.

[brisk bane]

^ @grim hatch

[rain cedar]

He's been made aware. BEing worked on. 😃

[grim hatch]

Changed 😉

Should be fine now

Relog or close and open discord back up

[split sphinx]

Thanks guys, I have to say it. I was skeptical when i first saw this but now I am addicted to Tarkov. I appreciate the game

[grim hatch]

❤

[glass oriole]

It maybe mobile client if so you'll have to reinstall it

today is a buggy day for mobile discord client)

[vivid briar]

Can u explain?

[vague moon]

you playing PUBG

[vivid briar]

I think my gpu is dying?
Also pcs been crashing lately

[vague moon]

have you tried reinstalling the game

[vivid briar]

No but i think its gpus fault

[vague moon]

done a fresh install on GPU drivers

aka DDU your drivers and reinstall fully

[acoustic gate]

Korea - seuol server lab matching time is sooo long

[vague moon]

I mean

I doubt many Koreans play

[acoustic gate]

Just saying

Ah... sorry im not good at english

Nah..

[vivid briar]

@vague moon i dont speak fancy and id have to watch some indian turotials how to do that shit

tutorials*

[vague moon]

there is a program called

Display Driver Uninstaller

it uninstalls all Drivers for video cards and programs related.

After a restart you can go and redownload Nvidia Geforce experience or whatever and redownload drivers

@vivid briar

[vivid briar]

ok?

radeon drivers

[vague moon]

DDU still works for that you will just need to download whatever program radeon uses

[final talon]

has anyone gotten kick from a raid that said anti-cheat kicked them but allowed them to re-enter? happened to two of my friends who are new to the game and wasnt sure if it was an issue since the update today.

[vague moon]

Cheaters

[ripe tiger]

[final talon]

i wish, then we'd at least survive more raids haha. But for real. Never heard of this error code before and wasnt sure what caused. Thought maybe it was thinking i was boosting them or something since we've been running labs all morning

[vague moon]

well for 1. Tarkov doesnt even have an anti cheat active currently so uh yeah.

Last I checked

[final talon]

well for 1 its happened twice in the last couple of hours. and it specifically mentioned anti-cheat as the reason for the kick

heard about it months ago on Reddit but nothing since

[vague moon]

reinstall?

no idea

[vivid briar]

Im doing the ddu rn

Lets hope it helps

[final talon]

lmao isnt consistent enough to warrant a reinstall. Just 2 random incidents since the update. Wasnt sure if it was something new implemented from the recent update this morning

[vague moon]

doubt it tbh, prolly just some stupid bug

[final talon]

more than likely, wasnt sure if it was happening to others but we will keep an eye out

[vague moon]

I havent played yet, but I will tonight Ill see if it happens at all

[ripe tiger]

Make a note on the forums

See if it gets locked

[final talon]

sounds like a plan

[jade dove]

@final talon @vague moon eft has active anticheat but bans are manual
Also anticheat connection lost is not directly related to anticheat and the error has nothing to do with cheating. Just restart your game and rejoin the session

[vague moon]

yeah so no anticheat

fuck "Flagging" system

that literally doenst work

[jade dove]

Yeah...

But well, they are not in a development stage where they should focus on it

And cheaters aren't that common

[vague moon]

what

yes they are

past month or so, ran into multiple raids on labs with a cheater.

[lean folio]

I've heard of people using shaders? Is this taboo and considered grounds for ban?

[ripe tiger]

Reshade isn't banned

4head go figure

[dark aspen]

It's not but it might be one day they say

[jade dove]

it's grey area for now

but I don't understand why anyone would use it
It only makes EFT uglier. Unless you are colorblind, no real reason to use it

[glass notch]

If you use the right settings it can make the game look livelier and more vivid, but I prefer the dull tarkov

[jade dove]

yeah making EFT livier gets rid of the atmosphere

[split sphinx]

Is the dev blog going to be in russian?

[jade dove]

@split sphinx supposedly english

[split sphinx]

Oh ok

[vapid rock]

anticheat connection lost. every other raid what is happening

[main mirage]

@vapid rock have you tried to play a raid having the firewall turned off?

That would tell us if you have something on your network blocking the anticheat connection

[echo trail]

hello, what is a good way to improve the perfomance in tarkov? i want to play in 1440p and im running 5ghz @ 7600k currently. is it good to buy fast ram like ddr4-3200+? does it improve something more? got 16gb rams, rx ega 64 and a 7600k@5ghz allcores.

[zinc falcon]

Just wondering if anyone could help me or point me to someone who can. My wife and i were just playing a scav run on customs. We both got timed out at separate times during the raid (for anti-cheat timeout -assume a network issue?) but were able to relog. Now we've restarted our games and are getting error 230 max attempts and can't log into our accounts for an hour? is this an issue because we're on the same i.p address? any help would be greatly appreciated.

[brisk bane]

You have to change the password to your e-mail address and set up two-factor protection. Then change the password to your account, login and configure additional methods of protection. If the site says that you have to waiting, you need waiting.

[sharp patio]

Im having the same issues with anticheat timeout @zinc falcon its probably their issue with the new patch, i restarted my pc and could log in normally again

[zinc falcon]

Thanks @sharp patio . glad it's not just us. Hope to be able to get back to getting killed again asap lol.

[sharp patio]

Or getting 1 tapped from across the map by raiders

xD

[brisk bane]

@echo trail Disable Windows’ High Precision Event Timer

[echo trail]

hpet is activated by default on my rig.

so tarkov perfomance is not optimized yet, because of beta status?

[jade dove]

@echo trail what is your current ram? Minor ram speed upgrade won't affect performance much.
If anything, invest in faster storage.

Also, disable EFT AA (OFF) and enable AA via nvidia control panel.
Keep LOD and visibility at minimum

[echo trail]

ddr4-2400 cl15

[jade dove]

and yes, EFT is not optimized yet as they are still doing major changes to the code etc

[echo trail]

got m2 970 evo already

[jade dove]

2x8GB?

[echo trail]

got vega64. yes 2x8

no nvidia :>

[jade dove]

ah, I don't know if there is an alternative for amd then. Then you can use FXAA in EFT.
SMAAx2 and x4 are unoptimized af and have very little effect

[mortal vessel]

Im having an issue with my pc discord connecting. (I read the rules. Ill leave with this account once I get this fixed) any mod wanna help?

[signal pike]

@mortal vessel Yes, happy to help

[mortal vessel]

I restarted discord and now it has prompted me to use a number. It wont let me use the same number as I used for this one and it wont let me use another number because "you are being rate limited"

[pearl ruin]

So i have been having this issue ever since the 10.5 update like 10 of november. The issue is that when i click play i get stuck at the first splash art screen and stuck loading please help

[signal pike]

@mortal vessel I don't understand... So you used your number with other Discord account?

[mortal vessel]

I used my number for this discord earlier. And now I cant get in with my pc discord

[signal pike]

Just use your mobile account discord in the PC version

Can you try that?

[mortal vessel]

Id prefer to keep them seperate if at all possible

[signal pike]

@mortal vessel If your account is linked to your phone I'm not sure if you can change it. Try to contact Discord Support.

[hot cloud]

Hey, so I built an M4 (JP RSASS Handguard, Hogue pistol Grip, BOTL, MOE Stock and I put an HHS-1 on it however when I aim down sights the reticle is blurry as FUCK

Is this an FOV thing or what?

[jade dove]

@mortal vessel you can unlink your phone via the settings

[nova nest]

Howdy

[jade dove]

whazzaup?

[nova nest]

Not much

I just have a technical question

Well i do have an old PC and the game runs good but it takes a lot of time when the Loading loot part gets into matters, what should i upgrade?

CPU or GPU?

[jade dove]

your storage device

what you probably have is an HDD - hard disk drive

for EFT , and any modern game ,it is recommended to get an SSD, which will both be A LOT faster and make no noise

[nova nest]

So, SSD, for loading loot?

[jade dove]

yep

could also help with stutter

also will help if you are loading late into the raid

[nova nest]

Thanks budd

Appreciate it

[dark lily]

New York server huge desync

hear the shot die 6 seconds later have 20 ping

[jade dove]

Sorry but I'm not affiliated with BSG. I have no power over the servers

[solar knoll]

any way to change servers (or chose)

I just get the time out thing

[lofty glen]

I'm getting an access is denied error with the new patch so I cant update

[jade dove]

@solar knoll yes, in the launcher you have an option fo choosing which servers to use

[solar knoll]

can't pick any

[jade dove]

restart the launcher?

also try using automatic selection

if the issue pesists, try doing it with your antivirus disabled.
Restart your PC.
Clear EFT cache
Reinstall EFT

[real agate]

I get that issue when my internets being crap

[solar knoll]

how do i clear eft cache

[jade dove]

each is a separate step for when previous one fails to help

!t cache
FenceBOTToday at 03:26

1. Locate your installation folder. (usually C:/Battlestate Games/EFT/)
2. You should have a folder called "cache" there.
3. Delete the cache folder.
4. Launch the game and do the task.

[brave depot]

anyone know why i keep freezing when i load into customs, interchange and shoreline?

[jade dove]

possibly corrupted files @brave depot

verify file integrity

if it still fails, follow the steps I have mentioned above clear cache etc

[brave depot]

thanks

[sonic furnace]

Is there a sort of “suggestions” box for the mods here?

[cobalt whale]

i got kicked from a server right after i killed a guy and now cant connect to any raids as PMC or SCAV, anyone have any ideas or fixes?

Was on Labs and I attempted to reconnect twice, then it ended my ability to reconnect and i lost all my stuff. Happened to my team mate too except he can still play on new raids.

Always get "Server Connection lost" after the entire loading screen

[jade dove]

@cobalt whale that server instance has crashed, nothing could have been done
For your current issue: set server selection to automatic, clear cache, verify file integrity, reinstall eft

Each is a seperate step from first to last

[vivid briar]

is it ok to unlock the servers for example most servers with 150+ ping wont allow me to select them. forcing them to be selectable is allowed or no?

[frozen iris]

Whens the changing voice lines for PMC's gonna be fixed?

[glass oriole]

soon™ 😄

[fallen blade]

Hello everyone.
I have a continuous crash issue with the game when i deploy ingame.
This kept happening after the hotfix that was released before the one yesterday.
The game freezes at "Waiting for players..." i can hear the sounds from the environment, but the game has crashed and gives me a dump-file.
The problem is that i have to reconnect to play the game, but i have also had an incident where this continue for 6 times afterwards.. so i just have to leave the raid and loose my gear.

I have Ryzen 1700 (OC), 1080TI (OC), 32gb Ram DDR4 3200.
Have always had OC on.

[vivid briar]

my friend had that issue also but it went away after a reinstall

do you have a good internet connection?

[fallen blade]

I have not tried to reinstall yet as it might have given me corrupt files after the one update.
Will try this.
Internet connection is stable.

Thanks alot for the help 😃

[stone path]

Hello, is there a way i can get the game to use less of my cpu while on lobby screen? Currently it is peaking t 95% usage!

Ive tried to set all my settings to lowest but it doesnt seem to help much

[vivid briar]

what cpu do you have?

dual core quad core?

also if you have an nvidia gpu sometimes tabbing out will bug out a process called NVcontainer and it will eat CPU

just restart the process if you notice it is eating 25-40%

http://prntscr.com/mjzeew

just recreated it

[shell turret]

@vivid briar that's no technical problem and you shouldn't blame others

[gaunt sparrow]

I have an
I5 8600 (8th gen) 3.1Ghz
16 Gb RAM
Nvidia 1070TI 8Gb
And I play with 30FPS +/-

I know a streamer with my same PC that play with the same settings and get 60FPS or more.....I’ve tried many different settings....the only difference is that while he play with 1920 for 1080 I play with 3000 for 3000 (these aren’t the exact numbers but I play with more than 3000 and less than 4000)

Today I’ll try to lower the resolution hoping to get more FPS

In case that doesn’t work I’ll let you know here

[vivid briar]

@shell turret He was aimbotting headshot us all in like 5 sec and then were can i report someone?

[chilly igloo]

If i just played and get out but it says critical error will it save my loot ?

[half patio]

@vivid briar u cant

[true yew]

@gaunt sparrow you're probably playing in 4k, which I doubt any PC could handle on EFT

[half patio]

If u report someone via launcher (like a bugreport) ull just get a standard msg from bsg

[gaunt sparrow]

@true yew yes I am....but I realized this only today ahaha....this is why I said I’ll change resolution today

[true yew]

yeah; 1080 should work fine (in EFT's terms)

[lean kettle]

hey since a couple patch ago i keep having micro sutter every like 2-3 sec like its a 0.2 s freeze its kinda annoying any idea how i could fix that im on a 1080ti 7700k 16gb of ram

[jade dove]

your PC is more than enough to run tarkov.
Make sure to install EFT on an SSD, preferabely on an M.2 NVME one
Disable in-game AA (off), LOD to minimum etc
Use AA from nvidia control panel
Make sure to have nothing using up disk read speed while you play

@gaunt sparrow resolution kills FPS
also, read above

[lean kettle]

yeah mabye thats because i play in 1440p

[jade dove]

stutter is linked of a couple of things
some of the stutter is linked to how you load assets. Is affaected by ram latency& speed and by storage device speed. hence, it's suggested you install EFT on your fastest available drive (will both help with loading times and stutter).
Another cause is LOD loading. Reduce LOD visibility etc to minimum. But it will still occur, maybe not as much
third cause is tied to networking and server-side calculation of scav physics etc. Hence, the stutter is far worse when scavs are around.
Overall, for now you can only deal with cause #1. With Unity 2018 update, which should happen very soon, the stutter might be reduced a lot. All we have left is to pray

[gaunt sparrow]

Ahahah

[dusk thistle]

you're playing on a system much better than mine and i have next to no problems with stutter, other than a minor bit whenever something big loads.

i think it's just the resolution

[gaunt sparrow]

yeah I think is that too

[lean kettle]

unity 2018 update is for soon? i tought it wasnt gonna be before a while

[gaunt sparrow]

I'm going to change it as soon as I can

[grim hatch]

Fixes are being made for the unity update, not ETA yet.

[lean kettle]

idk the game should run fine i followed a couple video to make the game more optimized

but there is still that anooying micro sutter its like 2-3 frame long really annoying it wasnt there before

started having that with the recent update

[abstract snow]

i did a skav run before the update..and now all the loot ive got is gone..can i somehow get it back?

[mint otter]

https://gyazo.com/8acaaaf434dd7c4f4b450427c9b8aa5f

Help

I'm stuck in a raid like this

[brisk bane]

Please report this bug via launcher.

[subtle burrow]

my launcher wont update

[brisk bane]

Try reinstall.

[subtle burrow]

i have to reinstall every update and some times i cant even install......its very incosistant

thanks for the help tho

[brisk bane]

Try disable your antivirus program.

[subtle burrow]

o ok thanks

[brisk bane]

Please use search function on forum.

[jade dove]

@sullen flint FenceBOTToday at 16:32
Error 230 occurs when too many tries of logging in have been attempted. It could mean someone is trying to log into your account with malicious intent. That also means someone has at least your email.
Email and password change is suggested as well as enabling 2-factor authentication.
Changing your password on any website that used that email is also recommended.

[grim hatch]

Oh.. He's vanished

[fast bane]

hi did bsg blocked shortcuts in the game.exe

like ı cant mute my discord while in game

ı have to alt tab mute then alt tab back in?

[vivid briar]

Shit a lot of people are getting banned for no reason

[grim karma]

@fast bane - Run discord.exe as ADMIN 😃

[fast bane]

thansk 😄

[sharp patio]

depends. were they banned because they obviously cheated or was it because their anti cheat freaked out on someones computer?

[jade dove]

all bans are manual

[sharp patio]

if its because of the anticheat false flagging id suggest contacting support

[jade dove]

they clearly saw something bad

[sharp patio]

tbh ive seen people banned for just having cheat engine on their machine in the forum

[jade dove]

he can contact tech support but I doubt it's true
also I doubt he is telling entire truth

[sharp patio]

so its always worth contacting support for a real reason

[fast bane]

<@&541709418367156236>bo

[jade dove]

those people have lied

[fast bane]

@grim karma

[jade dove]

BSG doesn't ban for having cheat engine alone

[fast bane]

dude doesnt wokr

[sharp patio]

its meh, just let him contact and if he is lying just get rejected, dont see the harm in trying

[jade dove]

it is possible he was cheating in another game and simply had EFT launcher open tho, as with the launcher, the AC begins snooping

Well, any issues regarding technical side of EFT are to be dealt with via offical tech support ticket

[grim karma]

uninstall your hacks and re purchase the game then 😂

haha i'm kidding dude btw 😛 i genuinely wouldnt be surprised @ false positives in this game, if it's manual bans then its down to the opinion of whoever is watching which sucks imo because like, half the players playing CS:GO LOOK like they cheating but they just good, im Global Elite on there and you can tell when there is a hacker cos they are WORSE

[brisk bane]

@fair locust You broke " Rules of the Game " , " License Agreement ". Bans are permanent and can not be revoked. Simultaneously with in-game account, player’s Forum account also gets permanently banned automatically. Support service does not accept requests from banned players .

[formal dagger]

Did you have anything like cheat engine or some sort of injector on when you tried to log?

Or a packet tracker? I know sometimes EFT gets a little fucky when I have Glasswire on.

[inland wadi]

anyone have any idea as to why I cant download updates from tarkov? I have restarted both my computer and router. nothing has changed since the last time i updated it expect the server patch they did last night/today. I am very confused.

[brisk bane]

Try run launcher as admin.

[inland wadi]

didnt work can't connect to the server.

Unable to load the file "http://cdn-11.eft-store.com/ClientDistribs/0.11.2.2628_9e790adb-6ffd-484a-aaeb-02565c6909db/Client.0.11.2.2628.zip"

[brisk bane]

Try this https://forum.escapefromtarkov.com/topic/29114-workaround-for-download-and-install-errors-connection-hash-etc/

[vivid briar]

do you have any process optimization programs? EX: Process lasso

[inland wadi]

no

[nocturne sand]

hi i dont get the device id sent to my mail

[brisk bane]

In what domain have you got your email address ?

[nocturne sand]

outlook.dk

[brisk bane]

1. Check the "Spam" folder.
2. Add to the whitelist of your sender's mail [e-mail]\

[nocturne sand]

I've tried that and it didn't work

there is the possibility to change my mail

[brisk bane]

Contact the support of your mail service with a request, why you do not receive letters from the project Escape From Tarkov from the addresses:
[e-mail]
[e-mail]
[e-mail]

[nocturne sand]

Can you send it to another mail ?

you can see that it has not been activated since I bought it

[brisk bane]

You can change email address in your account options.

[nocturne sand]

I can't not login with out my activation code

[woven coral]

Anyone else getting Backend Error: Could not unzip the following backend response? This happens while it tries to load profile data

[rancid marlin]

@signal pike I'm in. Thank you! leaving on the other account now

[brisk bane]

@nocturne sand Please write to [e-mail]

[placid galleon]

Ok so I originally purchased eft from g2a, i didnt want to purchase it from here but i tried to buy it from battlestate but my card kept declining the payment last may and honestly i really enjoyed the game.
The game was then taken away from me because "my card declined the payment". i believed this so i contacted g2a after contacting eft support.
after doing this i eventually received a refund onto my g2a account.
i decided to re-purchase eft with that refund because i really enjoyed the game.
Not long after this i found that the game had been taken away from me.
I contacted EFT support and they said "my card declined the payment"
I know it hadnt done because i didnt purchase the game with my card i purchased it with G2A credit.
At the time i thought heck it so i contacted G2A since it seemed that EFT support wasnt going to help. A few days later i got another key.
I entered this key and played the game a little.
So we come to today were i wanted to play some eft and i couldnt because the game has been taken away again.
Please i dont know what to do and honestly i dont know if i can be bothered with getting another key from g2a just to get it taken away again.
Thank you ,
Oliver
p.s. This game is one of the best games ive ever played and has huge potential but an experience like this has really put me off the game and im sure if it happened to anyone else it would do the same.

[brisk bane]

@placid galleon Only one safe and sure method to buy legal key of game is pre-order the game from our main website. We do not support websites like G2A , Kinguin etc. Only one thing which you can do is contact with seller.

[nocturne sand]

@brisk bane i have sendt mail to support

[placid galleon]

i know and if i knew that this would have happened i wouldnt have purchased the game from there but you have got to understand that i could not purchase the game from eft because my card flagged it as ppossibly fraudulent

[nocturne sand]

can you help me ?

@brisk bane

[brisk bane]

@placid galleon You have to contact with Xsolla support.

[vivid briar]

hmmm

why dont people read the TOS??

[brisk bane]

@nocturne sand You have to wait for reply.

[nocturne sand]

@brisk bane ok thanks for help 😃

[placid galleon]

But my question is why didnt support give me the real reason for canceling my key rather than saying that my card declined it

@brisk bane

[main mirage]

@brisk bane I understand that the support team is on high demand since new years eve but I created a ticket about an invalid key when buying the game as a gift, I have still no answer about it at all, do you have an estimate on how long I should wait to resolve this issue so I can ease out my mind during these days?

[woven coral]

@brisk bane every seen this backend unzip error before? Its preventing me form playing

[brisk bane]

@placid galleon Your key has been bought in illegal way.

@main mirage 14 working days

@woven coral Try this https://forum.escapefromtarkov.com/topic/29114-workaround-for-download-and-install-errors-connection-hash-etc/

[main mirage]

@brisk bane Damn, well thanks for the answer

[placid galleon]

im sorry but that does not answer my question of why support did not tell me what happened and tried to say that it was down to my card @brisk bane

[brisk bane]

@placid galleon Remember about that if you decide to buy key via third website, you are aware of that this key can be illegal and the seller can deceive you. We do not support websites like G2A , Kinguin etc.

[placid galleon]

i know that but i just want to know why when contacting support originally they did not just tell me this and maybe id have got a refund then bought the game legitimately . the support team could have worked with me to sort the problem not try to hide it

@brisk bane

[brisk bane]

@placid galleon No one want to hide it. Please read Rules of the Game and License Agreement.

[placid galleon]

if no one wanted to hide it then why didnt support just tell me straight
"you purchased this key illegally"
I would have understood and simply bought a paysafe card or something

[brisk bane]

@placid galleon You still don't understand, please read all my previous messages.

[placid galleon]

i do understand that i was at fault originally but i am asking why support didnt tell me that originally

[brisk bane]

@placid galleon Maybe because you didn't ask them. Remember about that they are too only people, no robots.

[placid galleon]

i know but it is simple for them to check why a key was declined

[vivid briar]

@placid galleon its clearly in their TOS, just need to read!

when u make your account you have to agree to it

if you buy third party their is no guarantee that the key will be valid or safe to use

infact they advise aganst it

TLDR: g2a will not give you money back they will give you credit. same goes for the others

[brisk bane]

@placid galleon They are no able to check it and it is not simple. I try to explain you this in easiest way: if system detect that purchase has been canceled, then your access to the game will be removed ( no money = no access). We are not a detective organization.

[vivid briar]

from what i understand gifted keys are fine as long as they were purchased from the official website as a GIFT!

[placid galleon]

fine i admited my mistake i will contact g2a again but all i will get is a key from them as the seller refused to give me a full refund last time so i will end up with a key that is then cancelled due to "my card"

[vivid briar]

that's something to take up with G2A. they also have a TOS that you did not read

g2a might have had some bad keys (stolen)

depends on the seller

[placid galleon]

that is my fault if i did not read the tos but honestly i really wanted to play this game as i have been recommended it by multiple people and watched many stream

streamers*

so yes it is my fault

[vivid briar]

if you had G2A buyer protection you might be able to get your money back just file a dispute