community-support

[desert fulcrum]

dont worry normal people do more help than mods

[cedar sand]

Mods are just normal people, we can't help any more than any other person can

[copper silo]

yo wth did happen to my tarkov

did anyone had this bug?

im still falling into the void btw 😭

[severe arrow]

Getting "Backend Error 1000" every single time I try to hand in the tank battery to the BTR driver for "Battery Change"

Happened four times now, really damn annoying. Anyone else getting errors or have a solution?

[opaque hollow]

How to report boosting?

[tough flame]

Has anyone had an issue with frame stutter when firing your weapon? I had my computer upgraded to a new GPU, and tried several ways to fix it but still nothing works. Sadly it's only this game it happens to.

[cedar sand]

Here is a guide to fix it #community-support message

[tough flame]

Thank you

[tough flame]

The original problem has now been resolved. Thank you again.

[ocean oyster]

does anyone else have professional fitness not showing up on arena

im so lost as to what to do to resync my quests

i literally cant progress on arena

[rough grotto]

did you do balancing part 1

[ocean oyster]

on tarkov pve yes

months ago

[south timber]

to great heights part 3 is the most shit quest

[spiral hare]

thank you for your feedback

[rough grotto]

just wait till great heights part 5

[south timber]

its just easier if u have a good team

[spiral hare]

let’s get you a good team then!

??arena

[white steppe]

Looking for Arena battle buddies? Head over to the Arena discord! https://discord.gg/EueARD5byy

[spiral hare]

i’m sure you can find someone to play with in here ^

[teal bolt]

I need some advice. I upgraded my account to the Prepare for Escape Edition today (March 20th), but my entire progress just got reset. I'm back at level 1 with zero stats/items. Does anyone know if there's a way to merge my old progress with the new edition content, or do I have to contact BSG support for this?

[lapis kraken]

do we know if Tactical Maps stay with us? or is progressing them only available during the season that they came out in?

[spiral hare]

you can only progress it, like the battle pass… during the time you are allotted to completed it. So once the battle pass changes, so does the tac map.

It will be replaced with a new one

[lapis kraken]

ough, I've been lacking on my Customs

[spiral hare]

better catch up because the new season is about to come out

[flat mural]

anyone know why i was able to transfer from arena to PVE previously but since the update im unable to

[crude patrol]

Have you completed the new reworked Ref questline including re-completed To Great Heights?

[flat mural]

no, i take it it has been reset then ??

[crude patrol]

Yes.

Ref's questline was reworked recently.

[spiral hare]

if you hadn’t completed the task line before the update a couple weeks ago all progress was reset. the task line has new adjustments and bug fixes and you’ll have to get to whatever quest unlocks transfers again

[crude patrol]

You'll have to recomplete To Great Heights and other tasks to be able to transfer currency/loot.

[flat mural]

damn it that was stressfull enough doing it once now i need to do it again

[south timber]

anyone know how to mute all the russian tards on arena?

[brazen granite]

I literally just got denied account access because I reply to support email with "WTF" when they ask me for proof of purchase from 10 years ago lol

[spiral hare]

no one here can help with account support issues, you’ll have to deal with them exclusively.

[brazen granite]

Then I send them proof of purchase because I fortunatately kept my Xolla recepiept from 10 years ago and they told me I had to go through whole process again 😩

Yeah just frustrated with the whole process

[spiral hare]

that really sucks. hopefully they can resolve it soon, W for keeping the receipt so long. Good reminder to put all my records in a file just in case.

[brazen granite]

Yeah honestly cant believe I had the Xolla receipt and email from 10 years ago lol but definetely do that with all your BSG receipts

[south timber]

,.

[brazen granite]

You can turn off chat in game really no need to communicate in Arena unless you with friends

[spiral hare]

switch servers, individually mute, or turn off voice coms altogether

which would be in settings

[plain cedar]

Bludd what is going on

[dim grail]

Has anybody installed the game and have it stuck at repairing 0%?

[rough grotto]

how do i see how much arena trial i have left

[royal grotto]

is anyone having issues with really really slow UI in the menu, trader menus, buying items, and just navigation in general? i dont remember it being this bad ever

[mild flame]

check your region ping or it could be just peak traffic

[royal grotto]

is it better to use auto region select? i've been using specific NA servers with the lowest ping

[mild flame]

no, dont use auto

[royal grotto]

oh k

[foggy crest]

Game launch error

Error: 103003

Integrity check error

Error: 109002

translation please?

[foggy crest]

i just started repairing Areana and its stuck at zero

[foggy crest]

MHM yes yes

Already did all the taskings to try and get it working

Repair required : Que the repair

Come back 30/45 mins later NO progress what so ever

[dense scarab]

I have an issue on my task for Ref "Professional Fitness" - Play a match in Checkpoint or Last Hero in Arenas. But I can't seem to complete the task once I switch over to Escape from Tarkov, after countless matches and being MVP and placing 1st my task has yet to be completed. Any recommendations to fix this?

[mild flame]

win one, log into eft. rinse and repeat

[alpine helm]

can someone explain why i should go Titan instead of Ultra high molecular weight polyethylene?

[dense scarab]

I will update you.

[mild flame]

nopes. you dont have to.

[foggy crest]

cant even du the quest cuze arena is havign a stroke

[dense scarab]

Load it up >:)

[foggy crest]

you are aware that ^ means that it PHYSICALY CANT BE BOOTED

[dense scarab]

I wanted you to feel included :/

[violet parrot]

my game is loading for SO long on startup, loading out of raids, moving items around in stash, transitions. I cleared cache, logs, verified files. Its unplayable

[mild flame]

high region ping or peak traffic

[spiral hare]

??modmail

[white steppe]

Hello! In order to use modmail, please open your DMs to server members.
If the previous does not work ; will have to adjust your per-server Privacy as well.

https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png
https://cdn.discordapp.com/attachments/983260800791756820/1047686581575766047/image.png

[light maple]

@white steppe thank you,

@white steppe did not fix the problem.

[spiral hare]

uhhh have you dm mod mail before?

[light maple]

yes but after the discord update with the intructions listed above i have not

[spiral hare]

just find the prior DM and you can send it right there, you dont need to click the button again

also i would delete this, you shouldn't put peoples names in chat. its considered witch hunting.

[light maple]

done, thank you

[grave hornet]

yeh perfect

i agreed with the admin when i thought i coukldnt get my stuff back

but i did though support

[cedar sand]

Support just told you to follow the steps that I pinned

[grave hornet]

keep reading back.

you personally said data was not recoverable.. but it was... lol

[signal robin]

#community-support message

[grave hornet]

i accepted what was told to me... wipe was fine... FOR ME. but i recovered my data and no wipe..,.

[mild flame]

he said that before he knew there was an update.

[cedar sand]

Because from Nov 25, 2025 to March 12, 2026. That is how it worked, if you linked your accounts the Steam data and the temporary profile was lost. I am the one who constantly got on their case about changing the process and they finally did.

[grave hornet]

we were all in chart because of the update lol.

[supple nexus]

mf just keeps saying the same thing like a broken record 💔

[deep grove]

im crying 💔

[mild flame]

just go play the game. stop the whining.

[coarse halo]

Troll or illiterate, you decide

[grave hornet]

the worst part is your all having a shot at me. who still has the account. what about all the poor buggers who listened.... you vcant reclaim or recover your data... their whole tarkov just poof gone mid season

hahahaha love this discord 🙂

[signal robin]

You literally can

[coarse halo]

I think what you're missing here is everyone else understands that this wasnt the discord mods faults.

[supple nexus]

stop whining and do something else with your life if your so mad

[deep grove]

whats with all the dots 😭

[mild flame]

there were no instructions to reset their account

[grave hornet]

no chek said they cant recover and many people restarted lol

[deep grove]

*check

[grave hornet]

i love it

[coarse halo]

BECAUSE THAT IS WHAT THEY WERE TOLD LMFAOOOO

what r u not understanding bro

[signal robin]

Are you by chance just slow?

[supple nexus]

what do you think they accomplish by telling you to reset your account

[grave hornet]

no @cedar sand not "check" ya goose

[cedar sand]

Anyone who linked before the account activation form did lose their data, because that was how the process worked.

Anyone who filled out the account activation form, migrated their Steam data to the account they created, their user data is just on the account they created via the form, so if they unlink their Steam and then link it to that profile they will have their Steam data.

[deep grove]

oh my mistake 😔

[coarse halo]

nobody cares about your chud ahh account enough to try and delete it pal

[signal robin]

but his progress

[grave hornet]

i didnt do any of that played hundreds of hours unlinked. and got it sorted.

i never linked to anything chek

[signal robin]

thats your own fault then tbh

[mild flame]

good for you.

[coarse halo]

but... but... but... I'm going to have to find 3 salewas and get to level 5 again!

[grave hornet]

i kept my account dummy

[signal robin]

cool. you wasted time and money buying the game on steam xD

[grave hornet]

i ignored that admin and went to support

and got everything back goose.

[signal robin]

hes not an admin. but cool

[grave hornet]

is the fucking discord mod mate.

[cedar sand]

The information in the pinned message is the most current information for Steam users trying to link their account, if they follow those steps, their data is safe and transferred to the new account

[mild flame]

🤦

[grave hornet]

anyways. youre absolute gooses. the mod told people to restart they did and lost everything

[signal robin]

this guy must want Chek to like..resign or something over this

[coarse halo]

oh my god... u cannot be a real person. this has to be a test of a new type of first generation discord bot

[supple nexus]

"absolute gooses" what does that even mean 💔

[mild flame]

he didnt tell people to restart

[deep grove]

"gooses" my feelings are completley hurt 😔

[coarse halo]

quack quack quack

[mild flame]

🪿 ?

[signal robin]

I wanna see the stats on this account you kept honestly

[cedar sand]

Alright everyone move on now, this channel is for actual issues

[grave hornet]

@cedar sand like misinforming people to restart accounts.

right??

[supple nexus]

🪿

[cedar sand]

I am not misinforming anyone, I have provided the most up to date information we have access to and have actively helped hundreds of users recover their data this past week because of the new process that was put in place.

But seeing how you want to continue after I just told everyone to move along, I’ll help you out

@foggy crest Stop.

[foggy crest]

Looping back to the issue I have with the launcher: I went hunting for the un installer for arena only to find I have one installed from when arena first dropped and it was never properly removed

Guessing I’m going to have to factory reset my pc to fix it? Or is there a way to purge the old fragment

[cedar sand]

You do not have to factory reset your PC, just remove all files relating to Arena

[deep grove]

have you tried turning it off and on?

[foggy crest]

That’s the problem..I already did that and I’m re installing it rn

[coarse halo]

idk if itd work for this specific issue but for me in the past when I've had similar issues with tarkov and other games chatgpt has done a very good job of helping me figure out exactly what to do, might be worth a try

[signal robin]

Its just there

[foggy crest]

I don’t get that option dog..

All I have is EXE and _be

[foggy crest]

I’ll look once it finishes

[vague bridge]

Hi can anyone help me? I used to get 150 ping to Singapore servers from OCE now its unelectable and It shows 250+ ping, Has something changed? I used to play Singapore servers for years

I get better ping to China/Japan and US West than Singapore yet they are like twice the distance away

And why is the New Zealand server 300 ping when I'm their neighbor literally.

[mild flame]

ISP probably. i had bad ping for the areas that i used usually. and yesterday, it cleared up for me somehow.

[cedar sand]

Distance is not the only factor for ping

[vague bridge]

Ive been playing around with applications like exitlag but cannot bring the ping down for Singapore, is it just poor routing from my ISP?

[cedar sand]

It could be a myriad of things from poor routing, to service issues

[vague bridge]

No solutions that can be tried? or ideas

[cedar sand]

Contact your ISP

[mild flame]

none i did worked. so definitely off my hands. contacting isp as mod said is the best solution

[vague bridge]

Ok I will try that, thanks for the responses guys

[acoustic flax]

How to fix

Keeps happening every raid

Randomly throughout I lost three kits so far

I verify game files, ran as admin, update windows and drivers

[mild flame]

when did that happen? any kind of update before this error showed up?

[acoustic flax]

Played fine all week and happened today

[mild flame]

before the error showed up, was there any update for your pc?

any update. gpu, windows whatever

[acoustic flax]

No

Nothing

[mild flame]

find a restore point and restore your pc

[acoustic flax]

dont got one, im in a discord with other EFT players, it also is happening with them 3+ other people in their

[mild flame]

then go find out what's the common thing you guys have and troubleshoot. i dont see anyone reporting that here

[acoustic flax]

we have, nothing is in common, different hardware, different window versions, etc

and it all happened at the same time

so its something with the game

[mild flame]

nopes. none others are having this issue

except for you and your friends only

[acoustic flax]

yesterday is when the others started reporting it, i didnt play yesterday and it is still happening to them and today it happened to me

how you explain multiple people having the same issue

[acoustic flax]

doesnt mean it cant be the game

[valid current]

can nayone help me with great heights 6?

[gaunt quarry]

??arena

[white steppe]

Looking for Arena battle buddies? Head over to the Arena discord! https://discord.gg/EueARD5byy

[gaunt quarry]

This channel is for different things

[valid current]

yes

could u help?

[mild flame]

go to arena channel to seek help

[valid current]

where is that

[mild flame]

he already sent the link above....

[split sierra]

i literally got on this morning after playing last night and it made me re enter my password for the launcher even tho i put on remeber me then it just said suspicious behavior

[cedar sand]

CF-RAY suspicious behaviour is a Cloudflare error, your connection is triggering security flags

[old lintel]

help....

[mild flame]

see what chek has mentioned

[spiral hare]

turn off any VPN you may have

[old lintel]

I didn't turn any VPN on...

[spiral hare]

thennnn idk maybe just a cloudflare issue as they’ve been having a lot

[spiral hare]

#community-support message

[wintry orchid]

can someone help me get tarkov on steam to work ive downlaoded .net and its still saying running intsall script

[wintry orchid]

now its just saying running install script after i went into task manager did microsoft .net framework and did end task

[spare saddle]

I randomly had exactly 35m roubles disappear overnight. anyony ran into this before?

[spiral hare]

i’d change your password to
your BSG account, your email, and any other associated accounts IMMEDIATELY. you’ve most likely been hacked, and even if you don’t see their presence, they may be inside your shit.

make sure to have 2fa on everything as well

rubles DO NOT disappear randomly

[slim spruce]

what version of windows do you have?

[wintry orchid]

11

[slim spruce]

and you need .net framework?

[wintry orchid]

yes aparently

[slim spruce]

That is built into windows already you shouldn't need it.

is your windows modified?

[wintry orchid]

no

[slim spruce]

send a screenshot of what you got

[wintry orchid]

wdym

[spare saddle]

I have 2FA, unique passwords on both my BState and email. email password gets rotated every 3 months. Everything else is exactly as I left it aside from the exact 35m roubles missing.

[slim spruce]

screenshot of what you're stuck on

[wintry orchid]

im just redownloading the game entirely

so i launched i and it say running install script (microsoft.net framwework)
it just keeps saying launching on stesam

[spiral hare]

still change it again now just in case, also don’t click on links, give your account credentials to anyone or log in on public computers.

[spiral hare]

this wasn’t in arena was it ?

[slim spruce]

just let it finish when it does that

[spare saddle]

no, main game

[wintry orchid]

should i let you know what it does after its done

[spiral hare]

alright. just change the passwords and reset game. nothing more can be done beyond that, and i’ve never heard of anyone having this problem who hasn’t been hacked

[slim spruce]

most likely cause is a large tax on a flea market item that was a very wrong price.

[spare saddle]

apparently its a known bug. it's an option to report in the launcher so just did that

[slim spruce]

there's no known bug to have money randomly disappear

[wintry orchid]

i let it but it wads on that for a good 30 mins it dont do nun

[fair valve]

3 of us trying to load into Shoreline to go terminal, loading to Shoreline we hit awaiting server response and sometimes 2 get to 0 seconds while 1 is on syncing with players and all 3 cannot get into shoreline, we can get into other maps though.

And we tried all variations, 2 of us tried, another 2 tried and get in in duos just not trios.

1.0 ready btw 😂

@muted steppe incase there's a reply

[spare saddle]

you were right. i just put 4 things up for $29k USD. rip

[rigid frost]

any help?
i was trying to install the new update then came this issue, afterwards i installed the whole launcher new and now i am trying to install the game and the issue came up again.

[slim spruce]

massive loss

[slim spruce]

retry or do the manual install in the pins

this is a ISP problem

[rigid frost]

i also have error 104006 any relations between these two?

[slim spruce]

checksum?

[unborn bramble]

Just curious, I sent a ticket up through the launcher. Does anyone know how long that normally takes to resolve?

[rigid frost]

what do you mean by that?

[slim spruce]

104006 means nothing to me I need more info

[limber gorge]

From my experience as a beginner to EFT I encounter some problems. On average response was 2-3 days. Expect nothing during a weekend.

[slim spruce]

English please

[unborn bramble]

Yea ive been waiting for like a week or 2

[rigid frost]

Game update installation error

Error: 104006

The request could not be executed due to an I/O device error.

Error: 0

i tried 2 different hard drives now and i got the same issue when abording the installation

[limber gorge]

Holy crap! I was engaged with support for a month trying to get my Steam account linked. Honestly, it has been the worst experience of any support ticket team I've experienced.

[slim spruce]

you don't have an ssd?

[rigid frost]

i do and even on the ssd its not working

[unborn bramble]

Through here? Or creating support tickets?

[slim spruce]

this error means your pc is not fast enough or the drives are corrupted

[slim spruce]

if your drive where the launcher is installed is on a HDD please make the temp folder of the launcher be any folder on an ssd

if the temp folder is on a mechanical drive that is causing this

this can be done in the launcher settings

and please install the game to an ssd to avoid extremely long loading times

[rigid frost]

thank you man
this was the solution to all the problems i have had with the installation of the new update

[faint igloo]

??timmy

[white steppe]

If you're looking for teammates, you can head over to #beginners-assistance or #pvp-lfg.

If you're looking for a teacher/someone to guide you in-raid ; you can check out #sherpa-info. Sherpa’s official volunteers that will gladly teach you the game - They use a ticket system so there may be a tad bit of a wait time. After you have read, and joined the Sherpahub Server; please see the following for steps in how to open a ticket! #673308338150440971

Alternatively, on the Sherpahub discord you may navigate to their #looking-for-group (looking-for-group) or #looking-for-help (looking-for-help) channels to find non-official sherpas that are offering help.
(The Sherpahub channel links will not show properly until you join the Sherpahub Server)

[fair valve]

This is now a joke with 3 players 🙁

One awaiting, one syncing, one trying to connect to server

[south timber]

should i save my found in raid ledx or make the medstation 3?

[wintry orchid]

@slim spruce AFTER REDOWNLOAD GAME WORKS

[slim spruce]

cool

[restive pine]

Does the Tarkov suport works on weekends?

[kindred arch]

Anyone know of a bug when opening the he armoured case and not getting the RFID instruction card?

As well as they are already here after handing the flash drive to mechanic not getting anything from him either ?

[crude patrol]

Make a support ticket.

[kindred arch]

Where is the ticket made on here or bsg website ?

[crude patrol]

BSG Wesbite.

[spiral hare]

??br

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[spiral hare]

it’s made on the launcher

[kindred arch]

Sorted it just the In game messaging was unclear stating it would be in my task items when it was in handbook

[crude patrol]

👍

[regal cave]

I had a UI bug when talking to Mr. Kerman and already made a report and am just waiting for a responce, but it locked me out of savior ending. Should i just not play the game at all while waiting for help for a possible rollback or can they set me on track back for the savior ending without rolling back my save to before i encountered the bug?

[regal cave]

idk, ive been waiting for a responce for about half a day now so maybe not

[jade carbon]

What is the best way to find priets atm?

[calm flume]

Guys, is there anything that can be done to optimize this game?
RTX 2070
i7-9H
32GB DDR4
I was playing with higher FPS before version 1.0. I've tried everything I could find online, set all settings to the lowest, and even lowered the quality in the system settings. The game looks terrible. System parameters barely exceed 10%, but I still can't even get 30 FPS.

good job battlestate btw ❤️

[spiral hare]

thank you, they've done a wonderful job. unfortunately something on your computer is the cause of this not the game itself.

just do a fresh windows install

[calm flume]

yeah deffinitely just cause of my computer ❤️ tarkov is the best optimised game ever i know that too dont get me wrong ❤️

[spiral hare]

99% of ppl play without issues like this, so its most likely you computer. try fixing it

[calm flume]

steam reviews says opposite but who cares about players ❤️

[faint igloo]

??headset

[white steppe]

Thanks to Gigabeef, here is a mostly complete guide on general usefulness of a headset (updated 8th Jan)
https://media.discordapp.net/attachments/523438319929917441/1458751879705002086/image.png?ex=6960c80e&is=695f768e&hm=00342df641c7d33fb4239957e528aa498390263d2bcb8462280c9b6a60169019&=&format=webp&quality=lossless

[regal cave]

anybody know?

[light maple]

im sorry to say this buddy, during the quest under power station where you need to leave the flash drive and come back and get it. If you took out the flash drive before cutting off the power ( button under table in server room ) the evidence is lost which that evidence is (1/8) you need meaning you bricked your ending

[regal cave]

na i did that, its just Kerman UI had 0 visible text and when i restarted it was fucked up

[light maple]

did you clear cache and restart PC after clear and try trouble shooting that way?

[regal cave]

im not having issues anymore, its just telling me to talk to prapor now since i failed to turn in evidence, even though i never even actually attempted to turn it in i just went to talk to Kerman to see my dialogue options, but like i said there literally wasnt any

[light maple]

you might have pissed him off, actaully

like you read every single thing he said and replied properly?

[regal cave]

i've watched so many tutorials and read the Wiki a million times i followed everything down to the last little detail

[regal cave]

no i mean he didnt even say anything, and the dialogue options were blank

[light maple]

im curious if you chose an incorrect response and he just didnt want to deal with you hence the no dialogue

[regal cave]

no he was talking, i just dont speak russian

[light maple]

im not certain on what to do or what happened im sorry i couldnt help

[regal cave]

its alright i already made a report

[light maple]

may i ask what phase you were in?

you did intel level 3 then?

[regal cave]

yes i had intel lvl 3 and went to Kerman to check my dialogue options to see if i could turn in evidence but instead of giving me options with text everything was just blank, maybe when i tried to exit i fucked something up? either way there wasnt any readable text to choose from!

(I quit game to avoid choosing incorrect dialogue options)

because there was nothing to read

like imagine going to talk to Prapor or any trader and they talk to u but the subtitle thing they use and dialogue options are blank

thats what happened

[light maple]

damn, that actaully hurts . I hope the report is answered in a timely manner and its solved

[regal cave]

they asked for screenshots and its been about 16 hours since i sent them so im just staying away from Tarkov for now in case they need to roll me back

might be the worst instance of being Tarkov'd

[slim spruce]

verify game files in the launcher

[light maple]

update drivers and make sure your settings are correct as this game is very ram heavy make sure your graphics are higher so it relieves stress off of your ram, should help.

[light maple]

the worst is people who dont get saviour because they took out the flash drive in wrong order when there is nothing saying that it will brick your ending.

[regal cave]

even so could u just redo the flashdrive stuff

[light maple]

it gives you options like " work with kermin yes or no " so you dont brick it, yet a quest that cant be re done and brick it with no explanation till you give over 40 bitcoin lol

no that is the last quest for the chapter which after completes it, if it can be re done i would be impressed

[regal cave]

yeah idk man its fucked

[vague bridge]

Guys the other night my power went out and now I cannot play tarkov without getting server connect lost error, its been 2 days straight. Tried resetting modem, reinstall game, reinstall battleeye and many other things yet it keeps happening consistently only allowing 2-3 minutes before kicking. Please if anyone has suggestions please advise because I am pulling my hair out..

Internet is seemingly working fine no ping issues or disconnects with general use, so why would this possibly occur?

[still comet]

is anyone else getting Error: 103003

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/439

[pine sluice]

So I followed everything that escape from tarkov recommended for my error, but it still doesnt work

[cyan ocean]

I keep getting this error trying to upgrade my workbench, all requirements are met.

[crude patrol]

Try gaining 0.01 more rep for the trader that requires upgrade.

[cyan ocean]

Alright will do, thank you

[crude patrol]

Could be that your rep is rounded off and TECHNICALLY isn't fulfilling requirements.

Its a dumb BSG thing.

[cyan ocean]

I see

I did have an item that was being made still, could that also be the issue?

[crude patrol]

no

That shouldn't cause t.

[cyan ocean]

I see, I'll get on that rep point ASAP. Thank you for the help!

[crude patrol]

If it still doesn't work afterwards, then idk what it could be

BUT i had this specific issue earlier on

[cyan ocean]

I see, it does make sense so I'll be finishing a quick quest. Hopefully I'll work

[bitter basin]

hey iv been trying to do the labyrinth and i use the keycard and it keeps me sitting in there for about 15 mins most times and then kicks me back to my stash but when it does actually let me in it only takes 2-3 mins.

also it says generating loot pools at 100% the whole time and doesnt start to loadmap until its going to kick me

[cyan ocean]

This worked, thank you!

[crude patrol]

No problem lad

[soft saffron]

jo is there a known bug for the Arena Sword? i cant buy it after completing "To Great Heights! Part6"

i already did more than one pmc run and it still does not show

[pine sluice]

can anyone help me with this?

[still comet]

is anyone else getting Error: 103003

ive been getitng it for the last 4 hrs

[woven nymph]

no

[still comet]

does anyone know how to fix it??

[quaint bane]

Any feedback on if BSG is able to roll this questline back for me or not?

Apparently I missed an audio tape on Interchange and I lost savior ending, by telling Kerman to "fuck off".

[foggy onyx]

Same error as the other guy, how do I fix this?

[regal cave]

idk im working on rollback rn, my UI was bugged and when i restarted game it failed my questline

no response from support for about 20-ish hours though so far

[quaint bane]

I assume most tickets take about 1-3 days.

[regal cave]

well i got a response but they wanted screenshots too so they might have pushed my ticket back and forgot about it, not sure how their system works but i'm just glad they responded at least. I sent them all the screenshots so thats what im waiting on a response for.

[foggy onyx]

I decided to reinstall as nothing else worked, that fixed it for me just now

[still comet]

i had to forget my network, unplug modem and router for around 5 mins, replugged then i reconnected to the wifi

fixed the issue, but it reset all my keybinds and settings????

[foggy onyx]

That is really stupid lol how does that happen?

[foggy onyx]

I might need to do that too? I hope not

yeah I am back to square one, reinstall didnt work might have to copy you

[still comet]

make sure to completely forget your network on your pc not just disconnect

and i turned my computer off while the wifi was off as well

[foggy onyx]

How do I do that?

[still comet]

if youre windows 11,press the windows button, press on the small little wifi icon on the bottom right, press the >, right click over your connected wifi and click forget

[hidden delta]

what time is daylight?

[still comet]

what?

[lusty copper]

6-7 am

[spiral hare]

W time

[still comet]

did it work?

[foggy onyx]

I havent tested, I cant restart router until tomorrow. I could try the forget network stuff without resetting perhaps

If you think it will work

[reef marlin]

They will not

[spiral hare]

that won’t happen, you will need to either reset or you will need to prestige. you can still complete whatever line you are on now, and then do one of the aforementioned options and do a different story line for a second time around.

[analog flower]

Hey there, So im having an issue where when i shoot my gun in tarkov, my frame TANK to like 5 fps a second when im running a solid 40-50 fps

[spiral hare]

@marsh sonnet were you not having this same issue ? or was it @fiery cargo ?? one of you i swear was just struggling with this

[marsh sonnet]

Probably crazed

I havent played in a minute, between working and my car i havent had much game time the last few months

[spiral hare]

i’ve had a friend struggle with this very thing, couldn’t figure out how to fix it, and it just magically fixed itself. i feel like it was the same or similar with crazed

if that’s who it was

[marsh sonnet]

Idk i know i had the issues years ago but that was hardware

[analog flower]

I had the issue a long time ago, maybe a year ago, and i don't remember how I fixed it. But i recently factory reset my computer and reinstalled tarkov and suddenly its back to bite me on the ass lol

[regal cave]

anybody know how to take a bit of usage off of GPU and get some more on CPU?

[regal cave]

even with a suppressor on the gun?

[cedar sand]

There is a guide pinned to fix this

[unborn bolt]

anyone having problems with getting 0 exp after a raid aswell as not being able to push next it just loads forever

looks like this every time i extract even after killing scavs i just want to survive on interchange :(

[reef marlin]

Is this on pve?

[unborn bolt]

no pvp

ive tried all the fix's i can find

i also just tried a transit and my screen just goes black

i believe scav runs work fine

just on my pmc character

[cedar sand]

Please follow the steps in the pinned message

[arctic kraken]

kk

[cosmic relic]

i have a problem whit connecting in my account , im not getting any code on my email ! what should i do ?

[cedar sand]

Read the pinned message regarding it please

[cosmic relic]

im not a steam player

[cedar sand]

There are far more than one pinned message

You should scroll down and look for the one about verification codes

[cosmic relic]

okay thank you.

[vocal cargo]

where do I put in reports ?

[cedar sand]

For what?

[vocal cargo]

some dude on here being weird talking about trading and wanting to be in a private call

[cedar sand]

#discord-mod-mail

[soft saffron]

Where can i create a bug ticket?

[mild flame]

??br

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[soft saffron]

Thank you

[devout nexus]

anyone having the issue when trying to sign into the launcher with not receiving a authentication code through email? i haven’t been able to get in at all

edit just saw the pins but still wanted to ask anyways

[errant tundra]

Hey guys, ive had the issue where I cannot enter the game through steam because I need to apparently log into current account and complete the registration by filling out the form" but when I log in to steam and it goes to the tarkov website there is no form and it doesnt work

When I log out of the account it prompts me to activate account and then when I fill that out no email to activate arrives

Cannot do anything, can't play the game

He did not have a bsg account before

I've got account activation pending and nothing comes

[silver imp]

Hello, i got a problem

Whenever i get out of focus of my game, its just crash

[spiral hare]

what does this mean

[faint silo]

is the 2fa down ?

been waiting to get my code for a while now

[mild flame]

it's slow, so you need to wait

[silver imp]

Well

if i just alt tab from it

[spiral hare]

oh, when you tab out

[silver imp]

it just crash, i already tried reinstalling

[spiral hare]

possibly a ram issue ? how much ram do you have

[silver imp]

16gig ddr5

and like

yesterday it wasn't an issue

[spiral hare]

yeah that's probably it, I'm not very technical but that's just hardly enough

[silver imp]

Well

I was running tarkov at like 140 fps

to 100 fps

depending on the map but like when i wake up today it was just crashing

Any idea

if that help i am also running a I7 core ultra 255hx and a 5070

And like its only when i tab out that it crashs

[tribal ridge]

Hello There!
I have my account for 4+ years.
I'm not receiving confirmation email. On gmail. Tried everything

[cyan ocean]

is it me or is there a huge difference between loot on PVP and PVE?

[silver imp]

@spiral hare

[spiral hare]

i genuinely don’t know enough to help you, if you’re patient someone else who does may come along. but i’m assuming they’re going to point out your ram as well

[silver imp]

Oh ok

Welll have a good day !

[dire inlet]

Can happen, usually arrives later

[scarlet warren]

Guys I have a problem. I have a weird bug where after every single shot, my suppressor/barrel instantly overheats to red hot, causing my gun to jam. I know that malfunctions are purely client side, so I tried to verify the integrity of game files and today I even did a complete reinstall, but nothing works. Did anyone else run into this problem as well? How did you fix it?

[mild flame]

durability of that gun?

[flint mango]

Me too brother

Do you have smooth motion enabled?

[silver imp]

yes

[flint mango]

I'm gonna do a few raids with it off

I'll let you know if it still crashes frequently

What map do you crash a lot in?

[silver imp]

I crash when i alt tab

[flint mango]

Yeah same but I can crash too without alt tabbing

[brittle zodiac]

Hello I am having trouble downloading tarkov, have tried multiple steps online from reddit and other forums anyone have any other suggestions? I am stuck at 0KB/0KB (Waiting) have let it sit for hours, I've completely reset my pc on a fresh wipe and still encountering this error.

[cosmic relic]

if i don.t get the code on email . how much should i wait for suport to respond me ticket ?

[brittle zodiac]

Did u ever resolve your issue

[silver imp]

I mean it crashed a bit

but i didn't really played today

[lapis monolith]

The Unheard story line.....I have found the Blue folder & the note in the dark room, but I have not moved on ? I even went into Info items to "READ" again, still nothing ? any ideas please. Thanks

[scarlet warren]

Every single gun, bolts, pistols, rifles, doesn't matter if it's 100/100. First shot and the barrel glows red hot

[flint mango]

Do you have a video of this

[gaunt quarry]

Yes

[cyan ocean]

Dang, labs on PVE seems dead. 0 loot.

[scarlet warren]

https://youtu.be/W0-ZJ_GzLqk?is=xkqpmpojOGmDuYk9

This is not my video, but it's exactly what's happening to me

From what I found, there have been only a few people who ran into this bug

[silver imp]

So ?

Are you still crashing ?

[flint mango]

I restarted my pc and still have smooth motion enabled, and it stopped crashing

[silver imp]

brooo

i restarted , reinstalled

[flint mango]

Yup just tarkov being tarkov I guess

[silver imp]

ill try one more time

[static tulip]

Thats hot.

[flint mango]

I also ran a memory diagnostics, no problem on my ram

[silver imp]

Wich kind ?

[flint mango]

Hey I checked around and apparently this is tied to internal system clock

[flint mango]

The windows one

Windows Memory Diagnostic

[silver imp]

kk

[flint mango]

It checks if your ram is faulty (most crashes come from ram)

Also, do you play Tarkov on borderless or fullscreen?

I remember people saying fullscreen crashes their game when they alt tab

[silver imp]

well fullscreen but its crash instantly if i change my setting to borderless

I tried today

Well imma run the diagnostic

[flint mango]

Oh thats weird, it should be the opposite for most

Borderless is always 100% better in Tarkov

[late briar]

My EFT account got hacked and I cant login, what should i Do. Ive already put a ticket in on that account before the hacker removed my discord and email off of it. What should I do now becuase I cant login now

[flint mango]

Nothing else except you have to wait for bsg my friend

[late briar]

Should I make a new account and open a new ticket? I dont know if the person who hacked it can delete/close the ticket

[flint mango]

No, always use original email for account tickets

Even if they changed it already

If you sent the ticket on the email that got changed, it will still go to the email

Or you can re-email them anytime if you're unsure

[late briar]

Ok ive done that but I guess ill wait because im no longer getting emails fomr them

[late briar]

my original email or the new one that the hackers used?

[flint mango]

To your email I'm pretty sure

[late briar]

Thanks bro ill wait it out. Is there no other way i can get them to look at it faster?

[cedar sand]

??support

[white steppe]

[e-mail]

[cedar sand]

No one here can expedite the process

[flint mango]

If you don't get anything from them just write another one ^^

[cedar sand]

No don’t do that.

[late briar]

Thank you bro

[cedar sand]

Every time you send an additional mail you put yourself at the back of the queue for a response, so just send a mail, explain what happened, and provide the information they request

[late briar]

Im just worried because I had alot of stuff on that account and if he reset it I dont think you guys would put my stuff back

[cedar sand]

They do not return anything

Except for the account

[late briar]

Thanks for the info. I hope it get it back with no issues

[bold acorn]

hello guys im new to eft How do I access this list?

[proper shore]

press O twice

[bold acorn]

thx

[silver imp]

Memory diagnostic say nothing wrong

ill try again later

[flint mango]

You should consider resetting your tarkov settings too so you can go back to borderless

Also to test if it crashes or not

There should be a video somewhere to how reset tarkov configs

[obtuse vale]

Is anyone currently working on the “Capacity Check” task? See if it can't be fixed either.

[hollow wasp]

anyone else cant load in game?

[silver imp]

kk

[silver imp]

Where should i look ?

nvm

think i found it

[flint mango]

It's in AppData

[silver imp]

yea

[flint mango]

I'm not on my PC but it's on Reddit

Like the steps

It should be the Settings.ini

[silver imp]

i have done it

but like it just crash whenever i just click on borderless

[flint mango]

Try to find Fullscreen mode in the settings file (Open it with notepad)

Change it from 0 to 1

[silver imp]

kk

[silver imp]

Done

after that i just restart ?

[flint mango]

Oh you shouldn't be in game bro

[silver imp]

ik

[flint mango]

Yes exit it see if its changed

If it did set it back to 1 again

[silver imp]

I wans't ingame -_-$

it was just a mispell

[flint mango]

Oh you mean like restart your pc?

No need just start up the game if so

[silver imp]

No i didn't mean do put the re

[flint mango]

What

[silver imp]

nvm

Well it doesn't even start now

it just open and crash instantly

Arena work just fine

[flint mango]

Disable smooth motion see if it works

[silver imp]

k

[silver imp]

Well it worked

i am borderless

[flint mango]

Does it still crash when you alt tab

[silver imp]

and i can alt tab

[silver imp]

no

[flint mango]

Nice bro

I think you can enable smooth motion again after and it won't crash

I read that from the post

[silver imp]

So

[flint mango]

https://www.reddit.com/r/EscapefromTarkov/s/T7pDiuSmF2

[silver imp]

Thx you so much !

So if i wish to modify any graphic settings i must first disable smooth motion

[flint mango]

Np bro I had the same problem too but it was months ago

[flint mango]

No you can enable it again now if it doesn't crash again

[silver imp]

Yea

[flint mango]

You can change your graphic settings however if the game keeps crashing just disable smooth motion

[silver imp]

kk

[tough canyon]

good spots for gas analyzers?

[flint mango]

Supply crates and drawers

Also toolboxes

[brittle zodiac]

Man this hopping thru hoops to even download the game is insane, still can't play now I am prompted with "unable to check the client version" I've checked integrity, repaired, disabled all anti viruses. I downloaded the game from the pinned download

[peak lion]

ive just came back to tarkov, im now having problems knowing if the sound is in front of me or behind.. any fixes for this. never had this problem previously

[copper owl]

Hii im new to the game

when i play my ram goes to 99 and game crashes idk what to do i have 16gb and i see people playing fine with it

what am i doing wrong??

[obtuse vale]

16GB is definitely not enough; you need at least 32GB.

[copper owl]

But i see alot of people playing in 16gb? and game on says minimum 16gb?

so all i can do is buy more ram?

[obtuse vale]

yep

If you don't upgrade your RAM, you'll have to play on the lowest graphics settings, and the game will be really choppy.

[copper owl]

well thanks

i guess il refund the game

[obtuse vale]

Come on, man, don't be like that. Tarkov is a really fun game.

[copper owl]

I imagine but if i cant play it what can i do

[obtuse vale]

Just close all other programs while you're playing, and that should do the trick.

[copper owl]

Ill try i guess

[obtuse vale]

Open only Tarkov

[copper owl]

Game looks cool and im fine with playing low settings

but i cant even enter a raid

[obtuse vale]

Also, don't play the Streets of Tarkov map.

[copper owl]

okok thx

[fiery cargo]

You probably had a… I forget what it’s called but basically you need more ram. You can put a portion of your ssd as that and it helps with that issue. There’s a pinned comment about it.

@spiral hare my issue was driver related I think, his is ram from what I can guess

[spiral hare]

ohh okay, thank you!

[fiery cargo]

All good 🙂

[copper owl]

its just because i see people saying they play on 16gb

im trying now with everything closed lets hope

[flint mango]

If you haven't refunded yet, you should try setting up paging file on Windows

[dire inlet]

I play with 16gb with SSD “helping” trick and I can play even streets

Which is by far the most demanding map

I do experience occassional choppiness in least opportune moments, but not enough to ruin the experience, it is a great game

Look up on the net the optimizations you can make to improve performance, there’s even a background app that kinda regulates your cache, and it can make a difference

Long term ofc consider improving RAM it is the biggest bottleneck for Tarkov

[copper owl]

i wont refund

im managing but when the raid ends i crash everytime i go on treatement

[copper owl]

i will thanks for the help

[copper owl]

deffo will...

[copper owl]

doing it rn thx

[flint mango]

#community-support message

Here

A friend followed that guide, he used to crash on loading loot pools and that fixed it completely.

Seems like your problem is ram/paging file related too

[copper owl]

thank bro u the best

[copper owl]

what settings u running

[dire inlet]

Tbh i don’t remember will check tomorrow

[copper owl]

ohh sorry

[gray mountain]

I dont have my V3 flash drive for my signal thingly for lightkeeper after I picked it up off lighthouse what do I do

[foggy onyx]

Still got that error, nothing has worked

Anyone have ideas? I am getting error 103003. I have restarted my router, verified game files, checked updates, I even reinstalled the entire game. I dont know what to do

[flat fable]

can someone help me i cant play tarkov due to a client error

[flint mango]

You use it to flash the signaling device

[gray mountain]

IK

its not showing upo int my character task items when i go over there or showing aviable in the craft

[flat fable]

its not letting me play does anyone have a fix to this

[pine sluice]

I have the same issue but when I tried the fixes it still doesnt work

[flat fable]

yeah same

🙁

[mild flame]

disable antivirus

[pine sluice]

that still didnt work for me, and Im not sure if I have more than 1 antivirus cause I got the microsoft one and avast antivirus

[mild flame]

most probably due to that

windows defender?

[pine sluice]

idk Ill figure it out tmw but thanks for the help

[flat fable]

yeah i dont think that the problem because i turned mine off and its still does that

[dire furnace]

Is there a way to get a hold of support? It says check my email for 2FA but nothing comes. No inbox, no spam, and I even whitelisted all emails for battlestate games.

[mild flame]

that was the solution provided and it worked for other people

@dire furnace

[dire furnace]

Sadly I tried mobile phone, wifi and non wifi. I guess I gotta email 😢

Is there another 2FA option for future?

[foggy onyx]

Is BSG website down? I cant go onto it to reinstall the launcher

Every other site on planet earth loads fine but I cant go onto EFT.com

[cedar sand]

There are multiple 2FA options available, however you must be able to login to enable them

[cedar sand]

No, what ISP do you use?

And there is a direct link to the launcher download in the pinned messages

[foggy onyx]

Link doesnt work because I cant go onto the website. It worked on my phone when I turned off wifi and used 5G

[cedar sand]

Then it sounds like your connection is being blocked

Which is why I asked my question

[foggy onyx]

Why would it randomly be blocked overnight? I also have quantum fiber

[cedar sand]

There are many reasons why a connection could trigger a security flag, that’s a question for your ISP, not me

[foggy onyx]

So what do I do?

[cedar sand]

Contact your ISP

[foggy onyx]

Idk how to contact and for what to change, I got no clue what is even happening

[drifting prairie]

@foggy onyx run tracert escapefromtarkov.com to figure out if your traffic is actually getting blocked or if something else is happening

[cedar sand]

Then you should contact your ISP’s support and ask them

[foggy onyx]

What does that mean

[cedar sand]

Go to their website and explain your issue to them

[drifting prairie]

it's a command that does a trace of the network route to the website

it's a cmd.exe command

[foggy onyx]

I did it, idk what I am looking at

[drifting prairie]

mine has steps 1 through 7... each has a ms time next to it

[foggy onyx]

I cant load my ISP's website it just doesn't load

[foggy onyx]

Ok

[cedar sand]

Open it on your phone then

We can’t do it for you

[drifting prairie]

barrel, do you have any short phrases among the rows of times and IP addresses?

something like "request timed out" or something along those lines

[foggy onyx]

I see 8 lines:
4, 5 and 6 are timed out

[drifting prairie]

does line 4 have a website address next to it or is it just an IP address?

the trouble for you starts at line 4. whatever that is is causing you issues

[drifting prairie]

🤦 oh right... what's the number 3? mine is a verizon.net because my ISP is verizon

wait, i just saw that you mentioned your ISP's website is down?

[foggy onyx]

Its a whole chain of numbers and letters, then some .net site then an IP

[drifting prairie]

what's the word before the .net

does it make sense to you? does it seem like it's your ISP?

[foggy onyx]

I can access on phone with 5G not on wifi

But all other sites load just fine, I was watching youtube like normal, spotify works, steam works

[foggy onyx]

And I think so?

[vague bridge]

Guys I cannot play Tarkov without a Server disconnection error after 3-4minutes, I have queried my ISP and there is no issues with lines or anything their end, I have attempted days of fixes to alleviate my issue with no success, is there anyone who can actually help me?

[mild flame]

server connection lost?

[vague bridge]

Ye its permanent though I cannot play

every 3-4 minutes without fail..

Whether im loading or in raid

My Fps and ping are fine, I get no packet loss

[dusk tangle]

Hey guys, I can't log into EFT. its telling me my ip is temp blocked for some reason. what can I do?

[mild flame]

pc specs and your graphic settings?

[mild flame]

disable vpn

[dusk tangle]

not running one

[vague bridge]

32gb ram, 5600x 6700xt 12gb and mostly low 1440p, I have 4k+ hours in the game already

[mild flame]

running any background stuff? chrome or what not? close them. lower texture settings

[vague bridge]

No and the game was running fine for the previous week, I had a power outage at home, restarted my pc and booted tarkov back up and now I cannot play

My fps is no different, no extra lagging or stuttering, all hardware checks seem fine

except I get this Server connection lost without fail no matter what

[mild flame]

texture settings on what level?

[vague bridge]

Medium with streets low ticked

I have 12gb vram

[mild flame]

put it to lowest.

[spark gazelle]

What is this

[vague bridge]

Ok ill try

[mild flame]

smugglers' event over.

[spark gazelle]

ok fs thanks

[scarlet mango]

I keep getting a problem when using the option to scroll through Mags inside my rig. (R+scroll wheel) randomly the UI just goes invisible and I can no longer use it.

[broken plover]

i got the fallen ending and i prestieged, is there anyway i can have the ending emblem on my profile still?

anyone know

[dusk tangle]

ok. when I go to the website its telling me there is unusal traffic coming from my computer network. what does that even mean?

[mild flame]

suspicious network/ bad isp probably

[dusk tangle]

been working fine. I can get to every other website. and I'm on discord. how do I fix it? do I need to restart my router or modem?

[mild flame]

you havent done so?

[dusk tangle]

no. just logged in and my launcher stays logged in. and it told me I had to put a password in. I put password in to log into launcher and it told me suspioucs activity. so first thing I did was start running virus scans on network, pc, malware. to make sure nothing was going on. and its showing nothing is on pc.

guess I'll restart my router and modem and try again

[vague bridge]

No success Rayv

[mild flame]

any vpn used?

[dusk tangle]

negative

[mild flame]

no you. garry.

[vague bridge]

No Rayv, I can post a list of things ive tried already

[mild flame]

have you re-selected the regions on the launcher?

[vague bridge]

Yes I have

[supple nexus]

i just got 1.0 scav rep for network provider, but i can't accept it? mechanic doesn't even have the task for me even though i've already talked to kerman about it

[dusk tangle]

what level are you golden?

[supple nexus]

38

[dusk tangle]

have you finished the story missions for network provider

[supple nexus]

yeah i did everything, but it said i needed 1.0 scav rep, so i just got 1.0 and i can't accept it

[dusk tangle]

I think tarkov is screwed up for the night. lol

it won't even let me log into the dang launcher

[mild flame]

get to 1.1

[dusk tangle]

I restarted modem, router, everything and its still telling me suspioucs activity and not allowing me to log in. whats the next step?

[versed thicket]

So, Boss and scavs can just run into spawn rooms on laby? I was in puddle.

[cedar sand]

Suspicious behaviour. CF-RAY
May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress (you may use 2ip.io service for that). You may contact support via site escapefromtarkov.com/support/contact or by an email [e-mail].
From: https://www.escapefromtarkov.com/support/knowledge/426

[dusk tangle]

thank you @cedar sand

[tiny shoal]

i think raid details are bugged
i didnt go after kaban, he didnt even spawn in so i killed kollontay instead and for some reason it says i killed kaban etc
i dont know if i have some type of dementia or what but for some reason the kollontay kill isnt here but it says i killed kaban????

[shy torrent]

finished a raid and this error made my game close itself

[tiny shoal]

in the raid before, i believe i did kill him but this is just uncanny asf

[reef marlin]

You will see it again dw about it, just restart whenever you see it

[noble zealot]

i need to ask something how long for support bsg respond about account recovery?

[simple thunder]

is it still possible to get to light keeper without the transmitter?

[restive pine]

ive been talking to support recently about my account recovery, they usually respond once or twice a day (atleast for me)

[cedar sand]

It’s possible to get to the island if you take out Zryachiy and his two guards first and then navigate through the mines, but you won’t be able to access Lightkeeper, his door is locked the moment someone engages Zryachiy

[analog flower]

wasn't a ram issue, was infact Nivida drivers lingering. Im a lil suprised because I factory reset my computer when I got my new GPU. But thank you for the help boss! ❤️

[ebon rampart]

is there a bsg rep available to look at claims?

[noble zealot]

Really? I did got respond from them like 5 days ago but they telling give they some new proofs for account recovery, have sent new proofs and still waiting till this day why i were asking around

[restive pine]

idk they asked me alot of informations u gave all and still waiting

[noble zealot]

Yes, i still waiting

I just thought they forgot something

[restive pine]

same

[noble zealot]

U still waiting?

[restive pine]

yeah but its been like 6 hours

[noble zealot]

Oh okay i hope ur reply come soon not like me still waiting like crazy, the hacker is playing my account since the day i got hacked and play pve lol

[low oyster]

Ive been locked out of my tarkov account for around 4 months now because some dude tried password guessing my account or something I've emailed tarkov support multiple times to no responses The game was gifted to me so i don't really have any proof of purchase anyone got any recommendations on what i can do

[hollow wasp]

Anyone else having loading trouble with telekom?

[worthy zenith]

i need an admin

i have somebody in pve team killing me

[fading quartz]

yeah me too. i am stuck in the "loading prifl data..." screen when i open up the game. u got any fixes ?

[hollow wasp]

no

[fading quartz]

samma bei deinem namen biste doch safe deutsch oder ?

[hollow wasp]

but my friend got the sameit has something to do with cloudflare but i dont now anything about it

ja

[fading quartz]

na sag ich doch 🙂 so ein legenden namen kann nur ein deutscher haben hahaha

digga fuckt mich todes ab. ich will einfach bisschen zocken und der hängt hier dauerhaft dumm rum.

hast du pve oder pvp gestartet?

[hollow wasp]

is nur beiom der telekom wohl so

pvp

[fading quartz]

klasse. Zahl ja zum glück für glasfaser 1gb leitung und kann am ende nicht mal vernünftig zocken.

[hollow wasp]

liegt wohl daran dass man keine feste ip bekomt ich werd da morgen mal anrufenm

[fading quartz]

auf der tarkob seite steht auch, dass alles läuft undund es keine Probleme gibt. Dreiste Lüge Nikita, dreiste Lüge.

[fading quartz]

bei der telekom meinste ?

[hollow wasp]

naja bsg läuft auch alles

[fading quartz]

oder bei dem cloudflare gedöns ?

[hollow wasp]

cloudflare ist wohl ne verbindungsart über die telekom arbeitet

und discord zb macht dann auch probleme

das ist bei mir auch so

[fading quartz]

das discord nicht so schnell lädt wie sonst ist mir heute auch aufgefallen

[hollow wasp]

https://www.nordkurier.de/panorama/telekom-unter-druck-cloudflare-stau-x-proteste-verdacht-bezahlter-ueberholspuren-internet-4347792

ließ dir das mal durch da versteht man ein bisschen

[latent rivet]

i keep getting this error at the end of raids, any progress made during the raid is reset, any ideas what might be causing it ?

[coral canopy]

So ive tried to do my custom task for Ragman - Exit the location and either got run through or killed by some kid sitting in a corner of the map. Just did the flare exit did the flare waited a couple seconds before running so he didn't instantly kill me got 20 steps in and was killed by the sniper am I confused or did I just get killed by a glitch or did this game mechanic not work?

[cedar sand]

@fading quartz @hollow wasp English only please

[hollow wasp]

Sorry

[cedar sand]

If you got shot by the border snipers it means you fired the flare incorrectly

[coral canopy]

How did I fire the flare incorrectly?

I did it infront of the sign it shows flare

[cedar sand]

You need to be in the signal flare zone, a notification pops up in the bottom right of your screen when you’re standing in the correct area, you then need to fire it up into the extraction zone and it must ignite in the air

[pine sluice]

did you ever get a fix to your issue cuz if so what did you do?

[coral canopy]

@cedar sand Am I allowed to share medal clips here?

[cedar sand]

Sure

[coral canopy]

https://medal.tv/games/escape-from-tarkov/clips/mmG1SKvGbw_gUr0Fb?invite=cr-MSw5am0sMTk4MjIwNjk0

[cedar sand]

You left the train tracks

[coral canopy]

Ohh never knew you couldnt step off

I appreciate the knowledge

[cedar sand]

??flare

[white steppe]

https://cdn.discordapp.com/attachments/521620522304405504/1461941684962201733/Flare_1.mp4?ex=69af9f4b&is=69ae4dcb&hm=d6577549b97622efce28c1d0e1652a72246c8d96e33d1591f381069d381a8411&

[pine sluice]

I have never found a fix to my issue like ive tried disabling all of my antivirus, which was the microsoft one and the antivirus one but it still says cant tell client version

[cedar sand]

You also need to add firewall exceptions and run it as administrator

[pine sluice]

I have also tried that unless my exceptions dont work

[cedar sand]

You’re meant to completely disable avast

Firewall exceptions are done in the windows firewall settings

[pine sluice]

Ive also tried that let me try one more time sorry

[pine sluice]

windows defender firewall??

[cedar sand]

Yes

[pine sluice]

same error

[cedar sand]

Then please open a support ticket

Or email support about your issue

[low oyster]

where do i do this

[copper yacht]

is there anyone who expert for settings? i have 32 gig ram 5200 hz ddr5, 4060ti 8 gb and ryzen 5 7500f, which settings i should use or should i use dlss?

[lusty copper]

??br

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[lusty copper]

or on tarkov website, support tab

[low oyster]

ehem

slight problem

i cant log into tarkov launcher or website because my account is locked

ive sent like 3 emails to support and ive gotten nothing

[thorny nest]

just wait 2 weeks aprox :V and dont sent more mails , that ´ll restart the waiting queue

[low oyster]

shit its been around 2 months since i sent the last email so

[thorny nest]

uf damm

[limber gorge]

Oh yea! Just recently had my 1st experience with bsg support. Not impressed. Wish I had better news for you!

[low oyster]

yeah

its terrible

[ripe patio]

Hey so exact build previously made and the actual gun build from the picture for gunsmith 19 no longer works even with no mag and front sight removes I assume it has something to do with the part changes

[ruby bough]

where do i report spam bots in this discord server?

[lucid wigeon]

#discord-mod-mail

[cyan lion]

Is there any support online?

My account got locked, I’m not sure if it is more quick get answers here or support in the website

[lucid wigeon]

Your in it

Only people that can help though is support on website

[cyan lion]

Oka, thanks 🫡

[restive pine]

What does the ticket i sent to support means when It says "open"

It always said "in review"

[noble zealot]

have they respond to u about recovery?

[restive pine]

Nope

[wooden mica]

anyone run into the same problem

game boots normally and everything

but no sound comes from anything

and that error is shown in the sound settings when i went to check if i had the right output chosen

[verbal vortex]

@gusty plank

bare in mind, i sacrifice some performance for looks as i hate playing a game with low graphicsw

so just adjust em downwards how you see fit

[wooden mica]

verifying fixed nvm

[waxen oak]

is it ok that my psycho sniper progress was reset after I died in an OFFLINE raid?

[reef marlin]

Mf thinks clouds quality actually affects clouds

Watch hyperrat's settings video and your game will look and play better

[verbal vortex]

this is for someone else

[vague tapir]

how to fix i get this like 1/4 of all my games

[signal robin]

what are your pc specs?

[vague tapir]

4070 intel i7-12700kf 32gb ram

[signal robin]

Weird. i used to get that issue on my laptop when it would peak out my ram

[clear grove]

how can I change my tarkov account's email to another email? it wont let me

[alpine canyon]

enable mobile authentication

[clear grove]

how can I do that

[alpine canyon]

account center on the eft website

[clear grove]

is this it?

[alpine canyon]

yeah should be

[clear grove]

here's my issue though

I played tarkov a few days ago and refunded it

if I change the email of the account I played tarkov on to a email I dont use and use the email I initially made the tarkov account with, will it reset my progress and take me back to the tutorial? because I missed the tutorial

[signal robin]

How did you miss the tutorial?

it forces you to play it when you start

[clear grove]

I left the game and I couldnt figure out how to go back

so I refunded it

[signal robin]

So you refunded the game just to buy it again to play the tutorial?

[clear grove]

no I refunded it because I didnt find it fun but now im giving it another try

[signal robin]

go to your account center. and reset game profile progress

[clear grove]

it literally wont let me

[alpine canyon]

no

are you a steam player

[clear grove]

yes

[alpine canyon]

have you linked your bsg account to steam?

[clear grove]

yes but I have the option to unlink it

[alpine canyon]

if you unlink, make a new bsg account and then link it back to steam, it should be a fresh character

[short vigil]

anyone might be able to help me with performance?

playing pve to get back into the game a little but its really bad for some reason now.

got a AMD Radeon rx6700
and amd ryzen 7 5700x 8 core
with 32gb ram ddr4

got bad performance on customs and interchange. which was the case a year ago or something xd

[clear grove]

I just downloaded the game and have only made one tarkov account, so how come it says I have another account linked to me?

[cedar sand]

Because when you purchase the game on Steam a temporary account is generated using your Steam email, you need to follow the steps in the pinned messages

[clear grove]

is it this one?

[cedar sand]

Yes, that one.

[loud galleon]

I gifted my friend PvE and they own the game on steam. They accepted the gift but tark still says they need to buy it. They’ve restated the game and logged out and back into steam.

[split sierra]

does your game freeze when yiu shoot

[short vigil]

no just very bad performance overall. making it kidna unplayable

[split sierra]

could be nvidia drivers on your amd gpu

that was my issue

have you done a benchmark to see if anythings lacking

[restive pine]

Mine does when i get shot or shoot someone

[short vigil]

do you mean if i may have nvidia divers?

[stark tide]

Does anyone know a solution to this bug? I can’t buy anything directly from vendors, and the same goes for barter trades.

[cedar sand]

??fillitems

[white steppe]

Click the "Fill Items" icon.
↘️↙️
↗️↖️

[cedar sand]

Not a bug

[stark tide]

Oh bruh

Ty u ❤️

[iron turtle]

Anyone knows how to fix this?

[coarse dirge]

how can i talk to support about my tarkov account

[reef marlin]

Had this happen once

Take the loss and go next one marine

[reef marlin]

Ended up still getting the money from fence from selling the shit, it was a visual bug

[spiral hare]

no one here can help you with account support, what is the issue?

[crude patrol]

Contact

??support

[white steppe]

[e-mail]

[coarse dirge]

im having a login issue where i put in my password and it says incorrect

[spiral hare]

contact support at the following

??support

[white steppe]

[e-mail]

[vale lotus]

Someone get this man a COOKIE!

[coarse dirge]

they dont reply

[spiral hare]

ya it can take a couple week sometimes

[coarse dirge]

can anyone in this discord help
me

i talked to glorious_e he told me to come in here and ask

[spiral hare]

no

okay, well he was wrong

[elder willow]

Anyone having any connection issues? everything else is fine, and never had a problem before. is it just me?

[tepid grove]

Can someone help me figure out why this game runs like dogwater on my RTX 5090, 6000MHz CL30 48GB DDR5 RAM and R9 9950X3D (with PBO tuning etc) ?

I honestly have no idea what to think here. Is this game just that terribly optimised?
I will mention that this was on woods on PVE mode, and I wasn't able to play on BSG servers (option is greyed out) so my PC was both the client and the server.

Still, this performance does not feel right

[loud galleon]

I gifted my friend PvE and they own the game on steam. They accepted the gift but tark still says they need to buy it. They’ve restated the game and logged out and back into steam.

[timid lintel]

if your settings are unoptimized your game will run awful no matter your specs. Klemintime on youtube has a bunch of videos for tarkov performance

[low adder]

is there some server issue at the moment? the people i kill keep walking stationary after their death

[flint mango]

Known desync issue

It happens rarely though

[steel halo]

i had the armored case in the task inventory, finished the moremans tape craft and then the case completely diasppeared from my task inventory and will not allow me to craft it either

Does anyone know why this happened, how to fix itm, etc?

[white steppe]

Reminder for @slim spruce: see if scav life comes out today and @ 370825103161950208
Set <t:1751065658:R>

[spiral hare]

i dont think its coming out today 😭

but we do have RPG launchers in air drops

[hidden nymph]

Everytime I get an achievement I get this and it show I never did the raid, does anyone know a fix or I just gotta wait for an update that will fix it? I can’t continue quest cause now I gotta transit and kill bosses so I’m stuck and it’s really frustrating

[wispy pivot]

Anyone know why this keeps happening i keep getting disconnected

I killed 2 freaking pmc

[solar pagoda]

okay so my mate just got tarkov steam edition and he booted it up and it wanted him to link his bsg and steam account, he has a bsg account that isnt linked to anything but for some reason his steam account linked to a random account and we can unlink it cause we cant sign in to the bsg account cause we dont know what fucking account it is

[spiral hare]

#community-support message

[solar pagoda]

this doesnt work cause it says the account isnt linked to anything when we sign in with steam

hows this make any sense

top photo is bsg account that is literally linked to nothing

bottom photo is trying to sign in with steam and its magically logged into an account when this guys never played the game before

[spiral hare]

you'll have to wait until someone who is more versed in this issue shows up

[solar pagoda]

yeah all good

[flint mango]

Dont auto queue regions pick the ones you have lowest and stable ping in and no packet loss

[solar pagoda]

these are the only two accounts it could possibly be linked to

not linked to either of them

this is what happens when we try to link the bsg account with the steam account

but as you can see from all previous screenshots the steam account isnt linked to anything

[solar pagoda]

nevermind sorted it out hope whoever reads this from the community team know that this company does everything in a completely dogshit backwards as fuck roundabout way

[shy mortar]

my tarkov has red and black lines in dark areas

[cloud pendant]

How do I get access to arena? I completed the “balancing part 1” quest for ref.

Now I have professional fitness part 1. But I have no access to arena to complete it.

Online mentions a trial but I can’t launch arena after completing the quest*

[shy mortar]

anyone know a solution to this texture glitch

[sick slate]

it is 10 times worse on my screen but all borders are bright red almost like the sharpen is red

here is a better picture during a day raid

[gray ermine]

hey i have a small issue so my friend gifted me tarkov with its pve zone dlc thru steam tarkov works but the dlc isnt showing up

[barren fossil]

HOW did you sort it out please? we have in our case only 1 account and one email but it says its already linke

[cedar sand]

Read the pinned message.

#community-support message

You were already linked it twice

[barren fossil]

i understand now thanks

when i click nothing happened except now in this channel

But heres the deal in our case. There is no steam to unlink

because it says its linked to another one

[cedar sand]

Then he’s not following the steps

He has to click the login with Steam button as instructed

And unlink the Steam from the account settings

He’s not going to get anywhere by ignoring what the steps say to do

[barren fossil]

Ok so here is the actual steps, as i was looking at him on discord. note he played long ago no issues. Now he installed from steam, clicked play and then it prompted to confirm account. He clicked on log in with steam and it logged in, but there is no steam to unlink. And if he tries to link, it says that another account is already linked. If he goes without that, it request for him to create an account.

[solar pagoda]

You can’t use a email that an account has been made with, even if the account isn’t linked to anything

But that is completely left out when you try to sign in with steam

I had to go online to support and search for it and it said there that you can’t use an email that a account already uses

[cedar sand]

You are confused

He has to compete the account activation form that he is given when logging in with Steam

Then he needs to go to the account settings of the Steam account and click the linked accounts button and unlink the Steam there

Then he needs to login to the account created with the form, and then he can link his Steam account there

[solar pagoda]

Like how fucking stupid is this tho ^^^

It’s jsut always so damn roundabout with this company everything they do is just 5x more confusing that how literally any other company does it

[cedar sand]

He must create a new account as I wrote in the steps I provided to you, you cannot just ignore what I am telling you to do and then complain that it isn’t working

[barren fossil]

the so called account activaiton puts him in the screate to create a whole new account, and he only has one email with which he ALREADY created an account when he first played

why does he need to creat a new one, and this one is atuomatically called some tarkov citizen nonsense

[solar pagoda]

Yeah no shit you have to make a new account but why, the account that my mate had, he never played the game or bought the game on it the account just existed and he couldn’t use it

How fucking stupid is that, like why is that a thing lmao

[barren fossil]

and what does that even mean, that EVERY time he reinstalls the game he has to creata a new account?

[cedar sand]

No it doesn’t mean that

He needs to create a BSG account with the form to migrate his data to it and then link his Steam to it

He only has to do this one time

Please just actually read the steps and do them

[barren fossil]

he already did that, when he originally bough the game, installed it and played it for a bit

[cedar sand]

No he didn’t

[barren fossil]

why does he have to do it again

what do you mean he didnt, he played the game

[cedar sand]

If you’re not even going to read the responses

Why do you keep sending messages

This account activation process was implemented on March 12, 2026. And it was put in place to force users to create a BSG account and link their Steam to it, because previously anyone who wanted to purchase things via the website had to do this and it would reset their Steam save data, this solution forces the migration of the Steam data onto a brand new BSG account