community-support

[slim spruce]

might be the 4th or 5th one

[prime kelp]

Alright, thank you

[worldly turret]

Whenever I login with a new email and link my Steam account, it wipes my account

[urban salmon]

how do i report someone for tk intentionally? was told i should do it but im confused on how

[lavish trout]

is there a fix out yet for pve/arena sync arena tasks showing on pve ref but dont show on actual arena played multiple games and still nothing was like this a few months ago also just came bk and seen there is 2 new quests for ref (Professional Fitness - Part 1) just aint appearing on arena for me

[hazy dagger]

very big glitch if found. dont know if its a one time thing with any gun, an issue with the as val, or the fact i am using sp-6, but everything ive shot with sp-6 in a reserve raid freezes it in place, pmcs and ai. https://medal.tv/games/escape-from-tarkov/clips/mj4HSwWfTrpB8aiXw?invite=cr-MSxLUXYsNDIwNTM2ODE&v=30

apparently i killed everything i froze aswell

[nova otter]

pve channels only show 19-50 thats it? what happened to the 50 of each, due, trio, quads, and 5 man?

[supple nexus]

i restarted my game due to the fact i wasn't able to load back in and i got error 1000

what do i even do here?

[stable osprey]

rules?

[spiral hare]

yep, right here #rules

[hasty rock]

what codes are out rn

[unkempt yacht]

Can't seem to get tarkov to send me the login email

[flint mango]

Hey man this is fixed for me you should check out yours too

[spiral hare]

??codes

[white steppe]

Redeem your goodies → https://www.escapefromtarkov.com/promo/activate (Or launcher → your name → activate code)
SBEUKOMAR | SCAVYBOI | GOONSQUAD | LIGHTSOUT | PAY2WIN | ELVISVISTA | INEEDSPACE|SPECIALDEAL

[pallid sphinx]

I need help logging back into my account. I am unable to access my bsg account due to not having 2fa app setup. Pls help me.

[sterile reef]

My tracksuit isn't showing up in the arena after prestiging. What can I do?

[flint mango]

Contact support bro nothing this server can do

[urban hearth]

I just bought and downloaded the game, I go in and then this: I’m from Ukraine, did they really ban me because I’m Ukrainian?

[unique kettle]

No, this is not being banned by the developers

see here #community-support message

[reef marlin]

Disable vpn twink

Using outlook?

[mellow heath]

Hello there!

I just extracted alive (fortunally) but it seems the "extraction menu" doesn't work. I clicked the "NEXT" button but nothing happens

i had to do the ALT + F4, login in and out, and keep losing all my progress - this is like the third time in a row

[covert inlet]

help i get wipe after link steam accout to bsg accout

wtf happen

they tell me link your account steam to bsg accout but after do that i get wipe

[shy torrent]

anybody know how to fix this when downloading arena? if i click repair it is stuck at 0% forever

[mellow heath]

This is the fourth time. I'm stuck here and lose all my progress

[torpid temple]

assuming theres no miraculous fix for the email authentication taking years to show up? been waiting for over an hour now

[zenith estuary]

Hey guys, Any new updates on completing the formally known task Great heights part 1/ Professional fitness part 1 as its now known, Same task and unfortunately same issue with completing it on PVE

[finite vortex]

Yo sup brothers!

I wanna know if they fixed the issue about Escaping Tarkov from Terminal in PVP and only getting the achievement for PVE

If someone escaped recently would love to hear out everything is fine!

[barren vigil]

I've just logged a ticket for it.

[torpid temple]

thanks, figures i havent played in months and its broken when i try and login 🙁

[barren vigil]

Just upgraded my computer and was looking forward to some Sunday raiding. Now I need to play Arc. 🙁

[torpid temple]

im playing red river

[torpid temple]

still no authentication, thats lame. 3 hours

[mellow heath]

fifth time I get stuck in that menu

There's no way to fix this

i literally cannot progress with the game

[torpid temple]

yep its pretty annoying. oh well i havent played in almost a year, ill go back to arc

[barren vigil]

@torpid temple im back in

[torpid temple]

finally

thank you

[barren vigil]

Thanks for posting as well bro I thought I was going cray cray#

[mellow heath]

It seems I have this problem only when I start a raid with my PMC, no problem with the Scav

[weak granite]

intended feature afaik

[unique kettle]

No, it is not

[cedar sand]

Read the latest pinned message

[glacial moss]

anyone or just me can't get the authentication code from email

[cedar sand]

You got banned? What error code?

[cedar sand]

Please read the pinned message regarding 2FA

[glacial moss]

thx will try it out

[cedar sand]

I didn’t ask you anything to do with that

I asked you what error code you see when you log in

[reef marlin]

Had this aswell, ended up getting it a day later, in case you don't then just send a ticket

[reef marlin]

Nop

[ancient hare]

Just re-downloaded to try out the story mode. Attempting to wipe PVE so that I can start story mode, as instructed. However, MFA email is not coming through even though I whitelisted [e-mail]. Please help

[cedar sand]

No one here can help

[ancient hare]

where the mods

[cedar sand]

#community-support message

I am a moderator

[ancient hare]

awesome, that helps! thank you!

[mild flame]

you are welcome

[ancient hare]

unfortunately, none of that worked. anyone know if there is a tech support that i could reach out to? kinda sucks to have bought all the expansions and now i can't play story :/

[urban hearth]

I dont have vpn

[mellow cliff]

known issue, servers get overwhelmed sometimes. Check if your given email is right and then try again later. It'll work eventually.

[ancient hare]

10-4, thank you!

[ancient hare]

17th time's a charm! that did it! lol.

[mellow cliff]

GZ, enjoy your story my man.

[fiery topaz]

I am having a problem trying to load the game up through steam it's trying to make me register my steam account again but it won't let me sign in. any direction will help as im at a stand still

[proven portal]

Played three raids and its back to doing it, this marks almost 3 days now

[chilly tangle]

when i try to login in to my account and the verification code is coming to my email i put the code and it says its wrong

and sometimes the email is not even coming with the code

[mint surge]

hi anybody know if the support un there site ever respond ?

[steady nymph]

Yup - I went throught the whole Steam->BSG account link process 7 hours ago without problems. Got verification mail (it was not a microsoft or google mail account, however - i think they might be problematic), and even the captcha worked. I am guessing that the load of the account servers might also factor in. Maybe they were less loaded 7 hours ago.

[raw breach]

i cant turn in my gunsmith part 3

[unique kettle]

Because it doesn't meet the requirements. See [[Gunsmith - Part 3#Guide]] for the requirements

[fair agate]

https://escapefromtarkov.fandom.com/wiki/Gunsmith_-_Part_3#Guide

[unique kettle]

I think that stock is too heavy, but I'd have to look it up to be sure

[mellow cliff]

they reshuffled all the attachment and broke half the gunsmith guides as a result. Wait for updated guides.

[unique kettle]

All the guides on the wiki are updated.

[mellow cliff]

good, but other sites people get their info might lag behind is what I'm saying

[rocky bridge]

hi,i have a problem with my account

[spiral hare]

what is it

caps

[rocky bridge]

i need a manager

[alpine canyon]

what

we cant help with account issues

[rocky bridge]

ok,sorry then

[alpine canyon]

What is the issue, out of curiosity

[spiral hare]

whats the problem tho

[spice venture]

I keep getting Error 206 when trying to log into the launcher, I can log onto the website just fine, are the servers being messy this evening?

[stark moss]

https://outplayed.tv/escape-from-tarkov/B14mgW what happened?

[alpine canyon]

he shot it too high

as in he aimed too high

[strong scroll]

yo wsp everyone i need help when i want to send code from bsg so it doesnt come to my email anyone help ?

[spice venture]

I think I'm having the same problem. It won't send the password reset to my email but I can request proof of purchase that come through instantly. I also can't send a new password reset thing.

[strong scroll]

where i can fix this?

[spice venture]

I don't know, I think the servers are just acting up? Might be from the influx of people coming back with the new event going on. I don't know.

[strong scroll]

should i wait?

[spice venture]

Not really much else to do

[strong scroll]

okay

[wooden gulch]

im having the same issue, the 2FA is terrible

[strong scroll]

oh ok

so this is bsg problem right?

[wooden gulch]

I would say so

[strong scroll]

alr i was terribly afraid of what i would do

and anyone here go play?

[mellow heath]

i suggest you to not play: i had 6 raids, extracted alive and lost connection with the server

[wooden gulch]

Hard to play if you cant get into your account.

[devout junco]

anyone else having insane times to load into the game from startup

[lavish trout]

anybody know a fix for pve arena tasks not showing up on arena completed multiple games and still nothing they show up on pve but not arena itself

[wooden gulch]

Okay, figured out a fix for the 2FA

Logged in on my phone, went to my account, and forced it that way.

[lime zinc]

Are you talking about the endless 'Loading profile...' at startup? Do you happen to be on AT&T fiber?

[devout junco]

yes

[lime zinc]

Yeah... seems like quite a few AT&T customers are impacted, myself included. It was also badly affecting Discord, but that seems to have cleared up today /fingerscrossed

[devout junco]

yea

its pretty annoying

cant even play

[lime zinc]

Today I lost the Peace Keeper reward to the 'Bulldogs Under The Rug' quest because it glitched when moving it to my stash. Now the message system show the reward as picked up, but after the stash timeout the stuff is gone.

[narrow mango]

Never had this happen before, but this past two days, the fog on reserve just goes blindingly white. All of my quality settings are on max/high, Volumetric lighting is off, cloud quality low. Basically makes the raid impossible as I can't see anything.

[spiral hare]

thats fog

[low timber]

did anyone get this fixed or is stil happening to people beause i cant get my tark of working stil

[cedar sand]

The steps are pinned

You need to complete the account registration process

[low timber]

yeah

but that doesnt work

[cedar sand]

Yeah it does

In what way does it not work?

[low timber]

it says my email doesnt exsist

[cedar sand]

You’re not following the steps

[cedar sand]

You can’t use that domain

It’s not saying your email doesn’t exist

[low timber]

it does

[cedar sand]

It’s saying that domain cannot be used to register an account

[low timber]

bruih

[cedar sand]

No it’s not saying your email doesn’t exist

[low timber]

so they dont like yahoo

[cedar sand]

Yahoo block mails from BSG

[low timber]

wow

[cedar sand]

So it would stupid to let users sign up with an email that can’t receive emails from the company

How would you ever login or change your password?

[low timber]

WELP looks like my wife spend money on this game for nothing then

[cedar sand]

Just create a gmail account

[low timber]

i have one

[cedar sand]

Then use it

[low timber]

ili make a whole new account with it then

[cedar sand]

I don’t know why you’re being so difficult just fill out the form with a gmail address

[low timber]

i have one

[cedar sand]

And then follow the steps in the pinned message

[low timber]

am saying i will need to make a new tark of account with it

[surreal sun]

hey are there going to be wipes or no more?

[narrow mango]

I'm looking at my buddy's screenshare, and his fog is nowhere near as oppressive. It's basically flat white across the screen.

*we have the same PC setup with the exception of GPU, which I have a better one.

[spiral hare]

mines frequently like that

[cedar sand]

Yes that’s what the form is doing, your Steam account is not linked to any account, so you’re being prompted to create a BSG account to link to Steam and save your progress.

Please can you actually just read the pinned message I’ve directed you to repeatedly

[naive bronze]

saw somone haveing the same issue as me yesterday and looking for any help.

game is in a state of constant loading profile data. NO vpn have already uninstalled and reinstalled

[spiral mural]

How can i regain access to my account? I've been hacked by someone and i am unable to access the ticket i put into battlestate games because the email accosiated with my tarkov profile has been changed.

[low timber]

got any help on the acount activation peding spam protecton probblom now hm?

[cedar sand]

??support

[white steppe]

[e-mail]

[low timber]

i am done

i hate this

wanted to only play the game and i gotta go thru so much bs to play god damm game

[cedar sand]

The process takes less than 2 minutes to complete and has only 4 steps

[low timber]

BRO IVE TRY SO MANY TIMES AND ALL IT GIVES ME IS SPAM PROTCTED

[cedar sand]

Because you keep spamming it

Spamming it more isn’t the solution to spam protection

[low timber]

yea i am not getting the god damm email about it

if i was

i wouldtn be here now

[cedar sand]

You would because you’re still ignoring steps 2, 3 and 4

Just read the pinned message, wait a bit so the spam protection has expired and follow these steps exactly

[low timber]

ok

[cedar sand]

If you don’t follow the steps I’ve provided you’re going to just keep getting annoyed because you’re doing it wrong

[low timber]

you didtn tell me a part

you could skip it

[cedar sand]

?

I’ve told you 5 times to follow the steps in the pinned messages

[low timber]

I AM FOLLOWING THE DAMM STEPS

[cedar sand]

Are you just unaware of what pinned message means? Do you need directions to it?

[naive bronze]

saw somone haveing the same issue as me yesterday and looking for any help.

game is in a state of constant loading profile data. NO vpn have already uninstalled and reinstalled

[mellow heath]

I tried again after hours... still blocked at this screen. Lost all my progress, again. I'll try tomorrow I guess.

[naive bronze]

I read through the previous chat history and someone mentioned ATT being a issue. I have the benefit of a back up carrier and after switching primary connection I loaded right in :/

[unborn hedge]

Anyone having issues receiving the 2fa to their email? I cant sign in

[spice venture]

Still nothing on my end either.

[unborn hedge]

okay the emailer is probably down then, thanks

[spice venture]

2FA and password reset it seems, been down for a couple hours now.

[unborn hedge]

yup

[lapis saffron]

yes same

i got my reset password perfectly fine but not the 2fa

[spice venture]

@lapis saffron@unborn hedge Worth a try because this just worked for me. Just logged in on my phone using a VPN, sent the reset and 2FA instantly.

Could be ISPs being strange? Worth a try for you chaps

[maiden harbor]

when the hell are you going to unlocked the ammo in pve?!? pve shouldnt have those bullshit restrictions...unlock the fucking ammo!!!!

[lapis saffron]

i love you

been trying for 2 and a half hours'

thanks

[spice venture]

Np B <3

[unreal abyss]

ive played alot with setting's watched countless videos on youtube. reddit posts. i still cant figure out how to fix my stutter whenever im shooting, tapping is "alright" burst or automatic is out of the question

[unreal abyss]

even tried switched cpu previous was ryzen 5600x and switched to a ryzen 9 3900x cus i thought a few more core/threads were gonna help.

[cedar sand]

More cores won’t help in Tarkov

What you need is more cache

[cedar sand]

You need to follow the guide in the pins for DDU

[unreal abyss]

already done that tho.

[cedar sand]

I doubt you chose the correct settings

[alpine helm]

where can i find all the patch notes and everything because i justed figured out cultist spawn rates are up

[cedar sand]

The issue you’ve described is a display driver issue, many people say “I already tried that” but they didn’t select the correct settings

[cedar sand]

That is not in any patch notes

[unreal abyss]

Oh well, ill give it another go!

[cedar sand]

Don’t just run the program, read the guide properly

And your issue will be resolved

[alpine helm]

so how do people find out

[cedar sand]

By playing the game

[alpine helm]

🤯

[carmine oracle]

I don't see noting. But if I use optic I see

[unreal abyss]

just did exactly as u said. and the problem still persists 🤔

[spark horizon]

guys I was hacked and banned on the Russian EFT server a week ago, how can I contact the developers or whoever is in charge?

In addition to me, a lot of people were hacked, but I've already recovered my account and strengthened its security.

[cedar sand]

You didn't select Nvidia as instructed then

[cedar sand]

https://dyno.gg/form/21482077

[hardy ether]

how to clear hideouts floor? i mopped the floors 2 times and unlocked the new room already

[azure forge]

is anyone getting stuck on the loading screen? i uninstalled then reinstalled, cleared cache, checked for updated and done just about everything we can think of ,to include verifying the account. I'm not running through steam. str8 from battlestate. anyone having this isues or know how to fix this issue??? please!

[cedar sand]

AT&T?

Which loading screen are you stuck on?

[azure forge]

yea..lol

[cedar sand]

Yeah you're SOL

[azure forge]

after clicking play

dam...really???

[cedar sand]

AT&T has issues currently routing to Cloudflare servers

Nothing to do with your game or your account

It's your ISP

[azure forge]

ahhhhh......oaky, thank you. you know anything about when itll be fixed?

[cedar sand]

You should contact your ISP for that sort of information

[azure forge]

oaky. thanks again boss

[silk sparrow]

After logging in with my Steam account I am trying to purchase Nikita’s voice pack but it's telling me I don't own the game but I do via Steam so what is the solution?

[cedar sand]

You must have it linked to a BSG account

[silk sparrow]

But I do have a BSG account no? I activated my account, my Steam account is linked already. I'm confused

[cedar sand]

No. You must follow all the steps in the latest pinned message.

The form that you filled out was only to create a BSG account, you have not linked your Steam to it yet

You need to login with Steam, and then click "unlink account"

And then login to your BSG account and link your Steam

[silk sparrow]

Okay but do I actually have to un link my Steam and link it again? :( will I still have my progress?

[cedar sand]

If you read the message I just directed you to, you'd see that you will in fact not lose progress

Your Steam is currently linked to a temporary guest profile which you do not have any credentials for

You need to finish the linking process as outlined in the pinned message

The reason your account says you don't own the game is because you have not linked your Steam to it yet

[silk sparrow]

Alright. I was just confused and when I did activate my account and checked it said my Steam was linked already I didn't un link it and re link it though

[cedar sand]

Your Steam is already linked to an account

Just not the one you are logging into to try and buy the voice pack

You have only completed step 1 of the linking process

[prime bloom]

Hullo people. When I open my game from the BSG launcher, it says "Game Not Purchased" despite the fact the I have bought the game. Anybody have this issue before on know what to do about it?

[cedar sand]

If you own the game on Steam it can only be launched via Steam

[prime bloom]

When I try to launch from Steam I get a 'User Action Required' page which takes me to a "Completion of Account Activation" page on the EFT website. When I put my info in, it says "user with this email already exists".

[cedar sand]

Please read the latest pinned message.

You are confused.

The email you enter must not be an existing bsg account

[prime bloom]

I have already have an account and have played before. I am simply trying to get back onto the game after a while away.

[cedar sand]

I understand, can you please do as I have asked and read the pinned message

It explains exactly what you must do

[prime bloom]

Where do I find the pinned message?

nvm

[cedar sand]

The icon that looks like a pin in the top right of the channel

[prime bloom]

Still having trouble but will try again later. Thanks for the help

[hardy meadow]

Hey just bought the game on steam did the whole create and account and link to steam. but when trying to login on the launcher to actually play a game it says check your email for a code and theres no email or code being sent i checked spam and everything and ive seen on yt that other people have had the same issue is there a fix ?

[normal shore]

will bsg ever send the code ?

more than an hour and nothing

[hardy meadow]

yeah ive had the same issue

[normal shore]

i change password, receive the email insta for change password, but the code wont send

[cedar sand]

Both of you, log in from another device like your phone, and then enable mobile authentication in the account settings

[normal shore]

wich one?

last one is auth app

[normal shore]

authenticator app or single-use code ?

[cedar sand]

App. Like Google Authenticator or Authy

[normal shore]

ok did that

[normal shore]

now my account has auth app

on google auth

the same, even after finishing bsg process on task manager

[slow burrow]

again stuck on loading profile data

[mild flame]

high region ping

[cedar sand]

You can enter the authentication app code here

[normal shore]

didnt work

[normal shore]

got the google auth code and put here, with and without spaces

[pine sluice]

what does it mean when I try to play the game and it says unable to check the client version

[cedar sand]

Run the launcher as administrator

[pine sluice]

should I install the game through the launcher instead of steam

[cedar sand]

If you own it on Steam and not the website you cannot do this

[cedar sand]

If you haven’t purchased through the website it will give you an error when you launch it and tell you that it must be launched on Steam

[viscid hedge]

Hi, trying to transfer roubles from eft arena to normal tarkov, have been doing so all wipe and now its saying i cant transfer due to the task "to great heights 3" which i have long ago completed. any help?

[pine sluice]

I put it as run as administrator but same error

[cedar sand]

Please read the latest Arena patch notes, the taskline was changed and new tasks were also added, anyone who hasn’t completed the full taskline was reset to the beginning

[thorn inlet]

How the fucking shit has the auth code email bug not been fixed after so many years? Why am i waiting 2 hours to get an email just to log the fuck in?

[viscid hedge]

thank you

[cedar sand]

Log in on another device, like a mobile phone and set up the mobile authenticator and you’ll never have an issue

[thorn inlet]

How am i supposed to do that when im STILL waiting for the damn email?

[cedar sand]

Because using another device can cause the email to be sent immediately, many users have had success with this

[pine sluice]

yea Im probably just gonna refund it

[thorn inlet]

Still nothing, logged in on the website and on phone and no email.

[cedar sand]

Then you’ll just have to be patient and try again another time. There are steps you can follow in the pinned messages but no one here can help you access your account

[slow burrow]

@cedar sand your helpful so for further issues until this is fixed, AT&T has an outage in southeast US due to a conflict with cloud flare so if some people can’t get past loading profile data the only fix is for them to use a vpn

It’s only AT&T users so it’s not a wide spread issue but just so you can let them know

[cedar sand]

A VPN is not something we will recommend because it can trigger security flags and cause user accounts to be locked

[slow burrow]

Thought so, that sucks

[cedar sand]

And we have already been letting users know about the AT&T issue

[slow burrow]

Hoping it’s fixed soon

Is a VPN guaranteed to not work on Tarkov?

Or will I have to be patient

[cedar sand]

It works, but as I just said, it can trigger security flags and the account can be blocked

[slow burrow]

Temporarily locked?

[cedar sand]

You’re actively making it appear as though you’re another person accessing the account which is against the rules and a security risk

So it gets permanently blocked until support is contacted and the account is recovered with proof of purchase

So I’d really not recommend it to anyone even if it’s a small risk

[slow burrow]

Yikes 💔

[raw breach]

I'll be doing the peacekeeper's spa tour mission. Which shotguns have bullets that travel straight?

[spiral hare]

well… all the shotguns use the same rounds basically, with exception to the 20 gauge and KS-23. idk what exactly you’re looking for because bullets are going to fly straight out of the barrel of the gun. some will fly further while having more punch, like slugs. but overall shotguns aren’t reliable long distance firearms. it’s best to have one as a secondary and just rush scavs in the resort as it’s a CQ environment

[river anchor]

So. I'm having a problem of, just infinitely loading into raid when I try to play with friends. It'll go into "delayed" and "waiting for players" and will also show "Servers In Your Region Are Under Heavy Load". It's gone up to 20+ minutes before, just to test it. We always have to ALT+F4 and then reload and Confirm Leave from raid, but we dont die/lose our gear when we do.

No one else experiences this problem in the group when playing together without me in the group, and it doesn't matter if I am hosting the group, or not hosting. I've restarted my PC, reinstalled Tarkov, and have reset router, as well as using an alternate internet connection, and still run into the problem.

This is for PVE

And this just recently started happening with the new event update.

[shy torrent]

im getting this when trying to launch arena

[clear bear]

anyone else having insanely long PVE load times? Streets taking 10 minutes now.

[loud galleon]

Why is tarkov crashing when I tab out now. How do I fix this :(

[reef marlin]

Don't tab out, you're welcome

On a more serious note. Are you on full screen?

[loud galleon]

I am yes

But when I change it to borderless it just crashes

I tried alt+enter but now it won’t crash and it’s stuck lmao

I’ll verify integrity I guess

[reef marlin]

Must be some cooked setup

[loud galleon]

No it’s very high end 😭

Guess I’m not tabbing today

[reef marlin]

This isn't hardware related most likely

Did you update GPU drivers to latest version by any chance

[jovial pewter]

Hello, trying to help my friend since he has the tech literacy of a 5 year old

Basically he bought the game on steam and never created BSG account, today it finally asked him to make one so he went ahead and created it, but its not linked with his steam account

however every time he tries to login trough steam/launcher error message, it logins him into that new account he created but its still not linked

and if he tried to link it manually it says the steam account is already linked to different account

[lyric bridge]

Tell your friend to make a burner account (Gmail, etc...), use that burner account to make a BSG account, link the steam to that burner, and then unlink it. Now, log in to the desired BSG account on the website and link the Steam account to that BSG account. And finally, after you're done you should be able to login to the game with your email and password.

Now if they have played before their progress will be reset because it was intended for temporary guest accounts to be wiped

[jovial pewter]

He already made a bsg account when it prompted him, but when he tried linking the steam account it said its already linked to different account

[jovial pewter]

and when he tried following this, it asked him to login to their website using his steam, which signed him into the account that apparently isnt linked to steam...somehow

[jovial pewter]

damn 😄 brother played like 500 hours and never bothered to make it, thats gonna hurt

I need to do everything for him cause hes not even capable of writing a useful email to bsg

Appreciate the help

[cedar sand]

Please follow the steps, the user very clearly told you they must unlink the Steam first

Your friend has only completed step 1 of the guide in the pinned messages

[lyric bridge]

Yeah, BSG didn't really enforce the account registration when it first came out, and only 2 days ago they did that during the new update but if you need extra information, you can look at pinned messages or look at the conversation between Carrot and BearGrylls60

Those two guys went through a lot of the steps on this channel to figure it out, with them having the same problem as your friend

[jovial pewter]

aight ty Ill check it out

[lyric bridge]

No problem

[jovial pewter]

ye reading the pinned messages he completely messed it up

to be fair though I dont think its okay needing to read everything on this discord to do something simple like that correctly lol

[cedar sand]

You don't need to, it's just many users don't pay attention to what is happening with their account

[storm zealot]

end raid loads for about 15-20 minutes and then "server connection lost" no error codes. if i alt f4 and come back it just says "your character is still in the raid!" and then it doesnt let me do anything else because if i click reconnect it says server connection lost and if i click abandon it also says that after infinite loading

[cedar sand]

The form prompts you to create a new BSG user account, you Steam is still linked to the temporary guest account, so it makes perfect sense that to link it to the new BSG account you must first unlink it

[cedar sand]

PC specs?

[jovial pewter]

yeah he didnt mention he had a guest account so that makes sense then

[storm zealot]

amd 960xtx i5 10400f for cup and gpu

[cedar sand]

EVERYONE that owns the game on Steam is given a guest account

[jovial pewter]

either way, I think he got bigger issues now because of it lol

[cedar sand]

Your RAM?

[lyric bridge]

I have no words for that

[cedar sand]

Breaking a monitor because you don't understand how to press the unlink account button is very concerning

[storm zealot]

32gb tforce ddr4

[jovial pewter]

how does he sign into said guest account? using the password and email he normally signs into bsg launcher with?

[cedar sand]

You click the "Login with Steam" button as it clearly tells you in the pinned message

[jovial pewter]

yeah hes like that with bunch of stuff, if it needs thinking he just ignores it or gets mad but thats beside the point

[storm zealot]

it will let me load into raids but then when i leave it stays loading and if i do alt f4 and load back into game i have nothing

[cedar sand]

??pagefile Follow this guide exactly and try again, if the issue persists after following it properly then it's an issue with your connection

[white steppe]

#community-support message

[jovial pewter]

I know what the issue is now appreciate it, he did create the account but I suppose he didnt unlink from the guest account then

now when he presses login with steam it logs him into the new account I assume, Id need to check

[cedar sand]

It's really not that complicated of a process:

Create an account via the form
Unlink the Steam from the guest account
Login to the account you created and link it to Steam

[cedar sand]

It can't possibly do that because he has not linked it to the new account

[jovial pewter]

Its a bit janky not gonna lie

[cedar sand]

It takes less than 2 minutes

Requires less than 10 mouse clicks

All he has to do is as we have instructed

If he doesn't follow the steps he will never get in

[jovial pewter]

from what he told me he already made the new account and now he cant log into the guest account to unlink it, Im not sure if thats true and we cant currently check, but ty Ill keep that in mind when he gets new monitor lol

[cedar sand]

HE CAN

HE HAS TO CLICK THE LOGIN WITH STEAM BUTTON

[jovial pewter]

and that logs him into the new account

[cedar sand]

I'm over this bro your friend is not listening

[cedar sand]

No it doesn't, the email and password do that

The Steam is not linked to the account he created, so it cannot possiblly do that

[jovial pewter]

he did that too and it logged him into it again 😭 honestly Im starting to think he just mistaken the new account for the guess account

well see

[cedar sand]

He has to click login with Steam, and then go the the account settings and unlink the Steam account

Then all he has to do is login to the new account he just created and then link his Steam

it's that simple

[jovial pewter]

we followed the exact steps you typed here, and when he tried to unlink it said its not linked

and when he tried to link it said its linked to another account

[cedar sand]

Because he's logged into another account

He needs to press the login with Steam button, not enter his email and password

[jovial pewter]

he did that though, this message opened his steam and asked him to log in with steam

[cedar sand]

I didn't say log in to his Steam account

[jovial pewter]

when he did that it asked him to activate account

[cedar sand]

Oh my god can you please listen to me

PRESS the STEAM button

[jovial pewter]

me neither

I said loging to bsg with steam account

[cedar sand]

No he literally can't be, you sent an image of the launcher

This is done on the website, not the launcher

You see that Steam button I just sent a screenshot of

He has to press that

[jovial pewter]

it showed him this when he pressed the error button the bsg launcher gave him, AND when he tried loging to BSG site with his steam

it says login to...

[cedar sand]

If he’s being given that error he hasn’t even completed step one of the guide

[jovial pewter]

this is so weird lmao

[cedar sand]

Your friend is doing everything he can to avoid actually following the steps

[jovial pewter]

cause he did create the account, I seen the confirmation email he accepted

[jovial pewter]

my friend is currently crying over his broken monitor

[cedar sand]

Open the website, click the login with Steam button, and then go to the account settings and unlink the Steam account

Then log out, log in to the account that was created with the form and then go to the account settings and link the Steam account

It takes literally 2 minutes

[jovial pewter]

to be fair most large companies dont even let you accidentaly delete your account, I dont understand why its even a posíbility to play without making it if its just gonna delete it eventually

[cedar sand]

You can’t delete your account

[jovial pewter]

overwrite it I meant

if I wasnt used to the jankyness of anything and everything from BSG I probably fall for it too

[cedar sand]

That’s only if you link it to an existing BSG account that has game data already on it

I would be very annoyed if I linked my new Steam account to my BSG account and wasn’t given access to my profile with thousands of hours and Unheard edition and all my achievements

[jovial pewter]

so like if I bought the game on steam now and linked it to my BSG profile it would delete everything I did on the steam profile before linking it?

if so my bad then

[cedar sand]

If you buy the game on Steam, you’re given a temporary guest profile, and you’re prompted to complete the account activation before you can play

If you already own a BSG account, you link it to that account and all of your progress from the BSG account gets placed into the Steam account

[jovial pewter]

alright that makes sense

[cedar sand]

If you don’t own a BSG account with any progress to overwrite the Steam with, then your Steam progress overwrites the empty BSG account

[jovial pewter]

that means my friend didnt lose anything then right

[cedar sand]

If he followed the guide then all he did was create a BSG account and then link his Steam to it

It’s really not that crazy complicated

[jovial pewter]

it is for me cause I cant verify what he told me is what actually happened

but like I said appreciate the advice Ill try to fix it for him when he gets new monitor

[unreal coral]

so i am trying to activate my account and i added an extra letter at the end of the domain (@yahool) and now it wont let me change it. And it also seems like yahoo isnt a supported domain. Why? it should not be this difficult.

who do i contact about this?

i also get "spam protection" whenever i enter an email. and now i cant even click anything. why the fuck are the basics so difficult for bsg

[pine sluice]

Ive tried putting the launcher in administrator like you said but Im still getting the same error, what can I try now?

[languid gazelle]

I'm having the same problem but im not playing via steam...

[cedar sand]

Yahoo cannot be used to register an account, they block mails from Battlestate Games.

[languid gazelle]

@cedar sand , any chance you've seen people who bought it on steam then refunded because of the day 1 issues at launch having issues getting the email?

[cedar sand]

That has absolutely nothing to do with receiving emails, what email are you not receiving?

[languid gazelle]

The Auth email to actually login, I can get emails from BSGs for support tickets but not for password resets or the auth code.

This one.

Address is gmail

[unreal coral]

great

[cedar sand]

#community-support message

[unreal coral]

so yahoo doesnt work, fine. but they still accept a typo domain name and i cant change it without sending an email to support and waiting 3-5 business months for them to get back to me

[cedar sand]

Just create an account using a gmail without the typo?

[unreal coral]

im logging in through steam. I typed in a yahoo adress but added an extra "l" at the end. now it wont let me change that at all. i typed in a new one but it says it has sent an email to the typo email

[cedar sand]

You misunderstand what I am saying

The form just creates a new Battlestate Games user account, it isn't even linked once you complete the form, you have to unlink the Steam account from the temporary account yourself and then log in to the new account and link it

Literally just click "create account" and type a gmail email address

and then follow the steps in the pinned message

[unreal coral]

so i make a new account, then link steam? and i wont lose progress? sorry for me absolutely not trusting bsg to make things simple

[cedar sand]

Read the pinned message please

I am tired of going around in circles

Every question you could possibly have is answered there

The process is simple

You just create an account, unlink your Steam from the guest account, and then log in to the new account and link it, that's it

[languid gazelle]

@cedar sand , thanks heaps mate, i've opened the support ticket since its nothing on my end.

[cedar sand]

Many users have had success with using another device to login (like a mobile phone) and then enabling the mobile authentication app in the settings

[languid gazelle]

Yeah i tried enabling that too but it keeps sending the code to my bloody email 🙁

[cedar sand]

You can just enter the mobile authentication code or the one time use code in that box

[languid gazelle]

Yeah no dice still wrong activation code.

[unreal coral]

this is what pops up for me when i follow those pinned instructions. which is where i am getting stuck because no matter the email i enter, it still sends an activation to the typo email mentioned. I also see no other prompts

[cedar sand]

Then you have to wait for support, no one here can access your account

[cedar sand]

Please contact support, I am not willing to continue as I have already given you the specific instructions for the account activation process

I cannot do anything else for you other than tell you to follow those steps

[unreal coral]

i did exactly as you stated dude

[cedar sand]

Clearly not

As your first complaint was that you couldn't use Yahoo, and then you said you typed your email wrong

I cannot undo your actions

[unreal coral]

i didnt know that the first time around dweeb. So i used a gmail. still the same problem

[cedar sand]

No you didn't, you typed an email that does not exist

[unreal coral]

yes. i typed an email with a typo. BSG accepted it. I hit the edit/check mark button to change it; find out yahoo doesnt work; use a backup gmail instead; get a notification at the top saying an email was sent to the typo email i first entered. thats the order in which all this fuckery transpired

[cedar sand]

Not a single person here can undo your typo

[unreal coral]

well no shit hence why i have a support ticket in. what i was looking for was clarity since its not common knowledge that yahoo and Microsoft arent accepted. or if there was a workaround that someone found. what i didnt need was some salty basement dweller getting an attitude

[cedar sand]

It is common knowledge within the community and has been that way for years, that's why it tells you "this domain cannot be registered", and even in the pinned message I posted I specifically left a note that says you cannot use that domain

[alpine heath]

Does one retain the badge you get from finishing the game after prestige?

[cedar sand]

The achievement yes but not the badge

[alpine heath]

oh ok, ty

[pine sluice]

@cedar sand i'm still getting the error that I was yesterday saying "error unable to check the client version". Ive tried running the launcher as administrator but it didn't work, I've tried disabling the firewall but nothing is working

[river anchor]

^^^ Bumping this, I am desperate for anyone who might be able to help.

[cedar sand]

Any time I have seen that issue disabling antivirus and running as administrator resolves it

You'll have to ask support or seek help elsewhere, I don't have other solutions

[cedar sand]

PC specs?

[river anchor]

AMD Ryzen 7 9800X3D 8-Core Processor
32 GB DDR5 6000 RAM
4060 TI /w 16GB VRAM

[cedar sand]

??pagefile Please try following this guide

[white steppe]

#community-support message

[cedar sand]

Also lower your game settings

[river anchor]

All game settings are as low as they can be, and I have DLSS running.

[mild flame]

try turning that off

[river anchor]

I mean, save my GPU, my PC is less than a year old, and I've never struggled with running tarkov in any capacity. Even Streets is smooth as butter.

[glacial moss]

lol i got my email verification 10hours later

[river anchor]

When trying to run Tarkov in Administator Mode. I got this.

[cedar sand]

This is what it says when either you're trying to open an .exe that doesn't exist anymore, or your drive has issues with permissions or performance

[mellow heath]

Hello

This morning and a couple of minutes ago I tried again but the problem is still there.

I'm stuck to this menu even after 5 - 10 min

[cedar sand]

??br

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[mellow heath]

Yesterday I had the same problem - It remain stuck here, do not load the next menu. I have to ALT + F4, lost my progress and get back my equip

[cedar sand]

Read my previous message please, open a bug report ticket

[mellow heath]

I've opened a bug report ticket yesterday, i'm waiting for an answer

[cedar sand]

Okay

[mild flame]

then wait for reply.

[lime zinc]

Do you happen to have ATT as your ISP? AT&T has been screwing the tarkov network endpoints to no end.

[mellow heath]

No i don't have ATT

[lime zinc]

Riads seem to go fine when your in them, but getting the game loaded and the after raid stuff has been a complete shit show.

Yeah, then your problem probably does need BSGs help.

[mellow heath]

Alright I'll wait for their answer - I tried to reset my profile, clear the cache etc etc... It seems I have this problem only when I use my PMC, not the Scav

[mild quail]

So I killed a cultist with a rshg and I did not get the achievement

has it been removed or does it have to be the cultist priest

?

[muted sparrow]

Hiii !!! Can someone help my friend solve this problem ? He reinstalled the game and even updated and checked the drivers but he can't see the waters in game .. Any idea ?

[mild quail]

For me using a scope fixed it by just looking at the water

Its just a bug

[muted sparrow]

he did it before he reinstalled

nothing happend

[mild quail]

Hmmm

[grave helm]

hey just wondering if there was a help area on this server? I just joined it and I'm having an issue related to pve ref quests not popping up on arena (even after resetting)

[mild quail]

Probably just gotta wait until eft release's a patch

[cedar sand]

What platform do you own Tarkov on?

[mild quail]

So I killed a cultist with a rshg and I did not get the achievement
has it been removed or does it have to be the cultist priest?

[cedar sand]

On PVE?

[mild quail]

Yes

[cedar sand]

It’s not available in PVE

[mild quail]

Ahh

[cedar sand]

What makes you think you’re banned? What do you see when you login?

[mild quail]

Shame but thanks for the help!

[grave helm]

just the normal launcher lol

[cedar sand]

??br

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[cedar sand]

Click that and fill out a bug report ticket

[grave helm]

ah ok thanks

[sinful elk]

my friend got the game on steam and its been an hour and they havent gotten a confirmation code email to be able to play. any help? they have checked all email folders and such

they get single use codes to get into the account, but none with a code to actually verify to be able to play

[sturdy ridge]

this is suppose to be a bug right? no way this sport bag is this small lol

[cedar sand]

There are many bags of varied sizes

[white basalt]

Guys i just had an issue where i just extract from a game as a scav and when i went to transfer my things to my stash i had my base kit as scav. Its very frustratring cause i got a chec. 13 key and a killa armor, i dont know what to do

[cedar sand]

Unlucky

[white basalt]

I cant do anything about it?

[cedar sand]

No

[white basalt]

Great game

[velvet flame]

Can anyone help me with an existing ticket that I havent had a respone in 8 days? Two weeks ago when there was server issues I kept the case and contacted kerman. The next time I launched the game "Just Business" achievement was gone, and falling skies showing as failed. I current have the ticket task to unlock the case with the signal jammer, but the case disappeared from my inventory and is not in my woods raids

[cedar sand]

No one here can provide ticket responses

[livid copper]

someone can help me for a problem ?

i try to connect to tarkov with steam but it's tell me i can't

please ?

[cedar sand]

Please follow the steps in the pinned message

[livid copper]

well it's add another problem to my problem because i can't report bug

i suppose nobody can help me for that too ?

[raw breach]

can u guys help i cant turn in my gunsmith part 3 gun

[livid copper]

you have to do a bug report on the launcher for that

[spiral hare]

??br

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[spiral hare]

you did something wrong then

https://escapefromtarkov.fandom.com/wiki/Gunsmith_-_Part_3 follow these instructions EXACTLY

if you can’t turn it in, you did something wrong.

[livid copper]

i play since 1 month but now that said i don't buy the game

[upbeat nest]

probably gun condition too low?

[livid copper]

i dont understand sorry

[raw breach]

its not sir

[spiral hare]

bullet in chamber ?

[raw breach]

no

[spiral hare]

HMMMMMM 🤔

[unborn bramble]

Wooden Stock not skeletonized

[raw breach]

still cant turn in

[spiral hare]

show us inspect view

[spiral hare]

sigh

[raw breach]

still cant

[spiral hare]

you didn’t fucking look at the wiki at all. what are you copying ???? i told you look and do exactly as the wiki says and there are MULTIPLE things wrong

[raw breach]

I didn't see the flashlight sorry.

[spiral hare]

look at every single box next time, make sure you check condition, chamber, attachments, attachment color etc. the wiki guides work 100% of the time when done correctly. don’t presume the wiki is wrong, presume it is always correct and you have done something wrong. eventually you will find it. refer to this conversation in the future if you have a similar incident

carry on 🫡

[raw breach]

I apologize for the inconvenience

🙏

[livid copper]

Thank i guess

[flint mango]

Does my friend need to wipe to get Unheard benefits? he just upgraded from standard

[proper shore]

no should get delieverd by in game messenger

[honest prawn]

Tarkov walks fast

[olive drift]

How much ram u rocking with?

My scav runs ever since 1.0 have been 10 plus on pve whereas before the update it was 3-4 minutes and 2 min tops on factory

[honest prawn]

32

and SSD M.2 de 4TB

[viral valve]

i have good internet i use ethernet and my regions on launcher are all under 50-60 ping yet 90% of my raids i spike to 200-2000 ping or wtv the fuck and i just cant move for a good minute and it happens for almost half the raid if im lucky WHY?

[floral canyon]

Im trying to unlock .4 rep with btr driver and i just finished inevitable response but I havent gotten the next quest, building foundations. does anyone know why this wont unlock? I did fail the wheels btr step once. if anyone could help that would be awesome

[cursive swift]

Anyone else able to play for like 10 mins before disconnecting consistently

[hollow wasp]

anyone else got loading problems recently especial when loading out of raid and searching flea

[mellow heath]

loading out of raid - I'm stuck at this

I'm waiting for a response from the support team

[hollow wasp]

I got this for a week or two now and always between 20:00 and 21:00 european time

[spiral hare]

make sure to turn off MIP streaming , and it’s okay to Alt f4 your game and restart it if it gets stuck

[loud galleon]

The MTS-255 needs more attachments

[mellow heath]

Yep it's off, if I ALT + F4 I lose all my progress (no exp, quests, achievements)

I'm stuck with the first quest (Survive and Extract from Interchange)

[spiral hare]

no you dont

[uneven bobcat]

question... i have transited to lighthouse via woods and reserve several times and says route unknown. do i have to unlock this as part as the storyline or is this a glitch?

[cedar sand]

You unlock locations through the Tour story chapter, not by transiting to it

Lighthouse specifically is by giving Mechanic $20,000

[uneven bobcat]

well thats unfair as im not into playing the story

[cedar sand]

No Lighthouse for you then

Unless you transit

[uneven bobcat]

fair enough i guess i wont be playing this game for much longer

[lyric yarrow]

Based

[uneven bobcat]

what the hell does based mean?

[lyric yarrow]

Just kinda means good on ya

I don’t exactly agree with maps being story locked myself

[uneven bobcat]

it doesn't make sense and the fact you have to make 20k usd which is over 2mil in roubles is ridicules

[lyric yarrow]

Tbh, I understand for newer players yes that’s difficult, but once you’ve played more it’s a lot easier, I did it naturally would just set aside rubles for it after ever successful raid

[uneven bobcat]

i never use peacekeeper for anything im lvl 18 and still havent spent anything with him i never have in all the years of playing this game

[lyric yarrow]

Ngl idk how he’s one of the best traders imo

I level him first

[uneven bobcat]

he doesnt have anything i use lol

[somber fox]

Does anyone know what happens when you kill scavs here? I saw some people say it resets the quest and others say it fails them, trying to do savior ending but also play the game and do other quests

[lyric yarrow]

You just fail them

If you do one of them you can kill dcas without failing it

They don’t need to be done back to back

[somber fox]

so if i kill a scav i go to Survivor or whatever?

like no more savior ending?

[lyric yarrow]

No you’re fine

It’ll fail for the raid and just reset

[somber fox]

oh that's chill. Thank you!

[lyric yarrow]

Np I just did both yesterday

[warped briar]

hey so im pretty new this new update made me make another email and re link my accounts so i could load up tarkov but now its trying to make me make a new account and restarts even though i had a lvl 32 before i linked if anyone could or has any info pls lmk

[digital harness]

Died with Station 14-4 KORD Arshavin K. pass and now its not spawning in anymore, is this a common bug?

[mild quail]

PVE load times fucked?

[sterile harness]

On the first part of having it when you pick it up from Lighthouse or Afterwards when you are going to the secret facility?

[tawdry zodiac]

why? i cant buy this when i have like 6m rub and it says i dont have the required stuff in my stash when its literally right there

[somber fox]

click the little blue button on the top left of that panel, it doesn't seem selected

[tawdry zodiac]

im so stupid im sorry

thanks bro

[somber fox]

bro it's happened to me more times than i can count, why it doesn't just autofill is so weird

[digital harness]

Didn’t spawn in after the first part. Went to all other maps and now it spawned in

[cedar sand]

The guide for account activation is pinned

[slow burrow]

do you use AT&T

[warped briar]

I don't see wym?

[mild flame]

see pinned messages

[remote flower]

my scav is like this is this normal guys ?

[mild flame]

yes

[unique skiff]

i need help chat

when i launch the game on steam this is what is shows

[mild flame]

see pinned messages for error zero

[warped mortar]

@mild flame i neeeeeed hellp

[mild flame]

??? i provide very limited help

[warped mortar]

lmaooo i downloaded the cliant but i have no idead how to set it as the correct path in the launcher

[mild flame]

should both be downloaded into the same drive when you first download it?

[warped mortar]

when i try to install nothing happens, ive uninstalled the laucher, ive reset my pc but still noting happens when i try to download from the launcher so i download the client separately

[mild flame]

if your launcher is already in the drive that you want, then just start the download of EFT.

[warped mortar]

are you free to hop in call for a minute?

[abstract mesa]

Hello, can anyone advise, I have an FPS lock, with a GPU load of 40% and a CPU load of 20%, it produces about 60 frames +-, I disabled the sync pulse in the Nvidia app, the problem remains

[reef marlin]

Fully reset that mf and never touch the app again unless it is to enable smooth motion, problem solved

Also check if you have enabled max frame rate (to 60) in the control panel for w/e reason

[cedar sand]

What is your problem?

If you won’t even tell me what the problem is I have no idea what you expect to gain from typing here

[opaque dagger]

I too am confused as you've not said anything in months

I am also confused how this is still an issue

6 Years i've owned the game dude. Still an issue.

Is this just playing the waiting game for the code again?

[cedar sand]

A fast solution is to login on another device like a mobile phone and then enable the mobile authentication app, then you’ll never need to wait for an email again

[opaque dagger]

Signing in on my phone will bypass 2fa? That sounds rather odd.

[cedar sand]

It doesn’t bypass it but it can cause an email to be sent to you

Many users in here had success with it so why not try it?

[opaque dagger]

Trying it now.

[cedar sand]

Your phone number has nothing to do with an authentication app at all

And if you’ve locked yourself out of your account then you’ll have to provide support with all of the information they requested

Yeah it’s not BSG’s fault that you don’t know how to access your own 2FA method that you set up

[reef marlin]

How tf is that bsg's fault then

[cedar sand]

So contact the app support and request to change your phone number?
Provide the details that BSG support requested from you to remove the authenticator?

Don’t tell other users to not enable 2FA because YOU forgot you changed your own phone number

Then you need more detail as they’re telling you

They need the exact evidence that they request to ensure you’re the account owner

[opaque dagger]

No luck unfortunately. Tried on Firefox and Chrome mobile. I suppose we play the waiting game.

[cedar sand]

I have bank statements going back over 15 years

[cedar sand]

What domain are you using?

[opaque dagger]

Not sure what you mean? "escapefromtarkov.com" ?

well, profile.tarkov.com

[cedar sand]

[e-mail]

[reef marlin]

Outlook? Yahoo? etc

[cedar sand]

What domain?

[opaque dagger]

Oh my bad, @live.co.uk

[cedar sand]

That’s why you aren’t getting mails

[reef marlin]

What in the

[opaque dagger]

I am gonna switch over to gmail when i get access

[cedar sand]

Microsoft emails block Battlestate Games mails

You’ll need to contact support via a gmail and request an email change

[opaque dagger]

That's a little ridiculous. Can't add BSG to a filter on outlook perhaps?

[cedar sand]

That won’t work

Microsoft emails and Yahoo block mails from Battlestate Games

It’s not anything to do with your own account filters

It’s the company blocking it on their end

[opaque dagger]

When did this become a thing? I haven't played in over a year

[cedar sand]

It has been about 2 years since Battlestate Games completely blocked new accounts from signing up with those domains

[opaque dagger]

My last bsg email 2025 feb

[cedar sand]

There have been mail issues with them for many years before that

[opaque dagger]

Always had issues signing in, though

I suppose I'll try emailing them

[cedar sand]

No one here can provide account support

You have to contact support directly yourself

[opaque dagger]

Of course, I'll email them.

What exactly can I provide in an email? My order numbers? I had issues with my bank and the account is closed so i can't exactly provide statements. Only proof I can give exactly is order numbers and ticket numbers to my email. Not sure what I can give beyond that.

[cedar sand]

Without statements it’s highly unlikely they will allow you to change account details

Even if your account is closed your bank is required by law to provide you with statements if you request them

[opaque dagger]

Well that's great news. Gonna have to hope I used PayPal for one of the purchases, but i dont think that was an option if i recall.

The bank are a bit slow in the head, not something i wish to go through to deal with them just to get hold of my tarkov account.

[reef marlin]

Doesnt xsolla send you receipts in your email? That might be enough(?)

You can also log in the site itself and view the receipts from there too and download them

[opaque dagger]

Couldn't remember what the service was, but yes I've got Xsolla emails. Hopefully that's good enough.

[exotic trout]

does someone know why all my items are all of the sudden gone all of my crates guns ammo everything except for a few lega medals i didnt reset my account or anything i just didnt play for a few weeks did the game wipe or something ?

[mild flame]

nopes not enough. i rmbed someone mentioned that the receipts from the payment service provider are needed too

[opaque dagger]

I've got Klarna and Xsolla man, that's gotta be enough. This is beyond too much work as it is.

[mild flame]

no more wipes. make sure you are in the right section (pve, pvp). then reset all your pws.

[exotic trout]

well i am in pvp and it was stacked now all quest items and stuff are also gone that kinda sucks

[jovial pewter]

@cedar sandcan we hop in vc?

we need help with this

[cedar sand]

Follow the guide in the pinned message

Nothing I tell you will be any different to that information

[jovial pewter]

the guide doesnt work

¨he cant login back to the guest account to unlink

[cedar sand]

Yes he can.

[jovial pewter]

how

[cedar sand]

He clicks "login with Steam"

[jovial pewter]

that logins him to the new account

[cedar sand]

No it doesn't

[jovial pewter]

Ill make a video for you then

[cedar sand]

The account that is created in step 1 can be logged into with the email and password that you entered into the form

The Steam button does the same thing before you filled out the form as it does after you filled it out

The only reason clicking login with Steam would sign you into the new account is if it is linked to the new account after step 4

[jovial pewter]

it brings him to activate account again which he already did

[cedar sand]

You have not completed the form

[jovial pewter]

he already did, it tells him the email is already in use

I seen the confirmation email

[cedar sand]

He hasn't.

If he has completed the form, it would not show him the form anymore

[jovial pewter]

why does it say the email is being used already

[cedar sand]

You cannot reuse an email that is already a BSG account

It is to create a new BSG account, not link an existing one

Please follow the steps in the pinned message

That is how you correctly activate a Steam account

[jovial pewter]

hell use different email then just to show it to you

[cedar sand]

He has to use a different email

Because you can't fill out the form with an already in use email

[jovial pewter]

he filled the form already, which is why is says he already used the email

[jovial pewter]

it can be same email as he used on steam right

[cedar sand]

Follow those steps

[cedar sand]

No, please follow the steps

[jovial pewter]

we are

[cedar sand]

You aren't

You haven't even completed step 1

[jovial pewter]

I sent you images showing you we literally did just that, login with steam, and that brought him to account activation

[cedar sand]

You sent images showing an error saying you cannot use that email

Which is literally not completing step 1

[jovial pewter]

it works he had to use different email, no idea why it didnt work first time

[cedar sand]

Because the account already exists

as I explained to you already

and explained in the message

[opaque dagger]

You can sign into the forum absolutely fine, and still receive emails from them. clearly the domain isn't blocked, i guess it's the specific email. from : [e-mail]

[jovial pewter]

yes, because he already created that account exactly the same way yesterday

hence why it says account was used

Im gonna bet it was because he used the same email as on steam

[cedar sand]

Not through the form he didn't, otherwise it wouldn't show him the form when he logged in via Steam

[jovial pewter]

which is honestly dumb af

[cedar sand]

I have already explained your issue to you

Nothing is going to change with it, it's been this way for years

If you want confirmation emails you need to change your email

[opaque dagger]

i'm not sure i understand the hostility. i've already sent an email, i'm simply saying it's weird you can sign into the forum

[cedar sand]

There is zero hostility

[jovial pewter]

for some reason it deleted his progress though

[opaque dagger]

infact, signing into the forum works fine, then sign into profile.tarkov.com and you get a confirmation email.

well, maybe not all the time, but in my case that seems to have worked.

[cedar sand]

Read the message I forwarded please

I have asked you many times to do so

You need to do what it says there

Not just finish step 1 and then stop there

Do steps 2, 3 and 4

[slim spruce]

??installissue

[white steppe]

If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.

[solar canyon]

I just got this error when I tried to launch tarkov with steam. And I didn’t find anything on reddit. Can somebody help me ?

[jovial pewter]

we cant follow the steps because we got stuck on step 1 (exactly like I showed you)
we ended up doing the whole thing again, creating completely new account with the form, unlinking steam from that account and linking it to the one he created yesterday using the form, and finishing all the steps and he still started fresh

I swear if youre gonna tell me to follow steps again Im gonna cry

when we did the form again the steam account was linked there for some reason, so what happened to the guest account

[cedar sand]

Okay I am going to tell you this only one more time before I just stop responding because honestly it's getting frustrating how little you listen to my responses
I told you that he cannot possibly have created that account with the form, it would have been already created due to being his Steam email or he just clicked the regular create account button
The message I linked you with the guide specifically tells you that you must link the Steam account to the account you just created with the form right now, not a previously existing BSG account, it even notes that if you do that, your progress will be reset

The solution is to unlink his Steam account from the account he just linked it to, and then do as I have instructed you and link it to the account that was just created right now via the form, that is the entire point of the forms existence, to transfer your Steam progress onto a new BSG account

[jovial pewter]

hold on I might see where the issues then

[cedar sand]

The issue is he linked it to the wrong email

He needed to link it to the one just created with the form

as I just told you

[jovial pewter]

did he need to create that guest account back then or was it done automatically?

cause i just found out he already made account ages ago

[cedar sand]

Please read what I have already told you

Your question here has already been answered

In both the forwarded guide and my previous response

[jovial pewter]

its completely unrelated to what weve been talking about, Im just wondering if people who have it on steam were forced to create bsg account when playing for the first time or if they received guest account by default

[cedar sand]

Everyone on Steam, everyone, is required to fill out the form and create a new account to link their Steam progress to

That the first line in the guide

[jovial pewter]

I said back then, when there was no form

[cedar sand]

The guest account is generated when you purchased the game

Otherwise how would you play the game

[jovial pewter]

alright ty

thats what I needed to know

I think he messed up by doing the form, cause he already made the account normally months ago, yesterday tried doing the form using the same email he already used months ago on the original account

which would explain why following the steps just doesnt work

[cedar sand]

Look we're just going around in circles and you are not listening to me so I'm done here

[jovial pewter]

either way he gave up on trying for some reason so thats it

[cedar sand]

I've already explained repeatedly how to fix it

[jovial pewter]

you keep telling me exactly the same thing even after I told you it doent work and SHOWED YOU Pictures like what do you want me to do

[cedar sand]

You haven't done what I asked at all

I said to link the Steam account to the new BSG account that was just created with the form

[jovial pewter]

take care

[cedar sand]

Not an account that was generated previously and already exists

[jovial pewter]

no point continuing this clearly theres some barrier

[cedar sand]

The guide specifically says you must link it to the new account you created

The barrier is you straight up just ignoring what I am typing

[mild flame]

lol. 🤦 instructions were there.

[modern wasp]

Can I see somehow to what BSG account my steam is linked to? I was playing game just fine last Wednesday and when tried Thursday then could not get access to so I created new account and get to play demo runs and all was fine. But on Friday this new account did not have access anymore and BSG says that no game purchased. Also can not link my Steam and it says that it is linked to another BSG account.🙃🙃🙃

I have 2 BSG accounts and neither of those has my Steam linked. Made new email account and tried to get Steam there (for 3rd BSG account) but did not get any confirmation email from BSG so this option did not work also (to create new user).

[gritty badge]

#community-support message need to follow these steps posted from the mod here

[modern wasp]

Not answering my original question🙂

[cedar sand]

Your Steam account is linked to the temporary guest profile that is generated when you purchase

You must follow the guide that you were just linked

[modern wasp]

No it is not. That is the problem

[cedar sand]

Yes, it is, it is not linked to either of your owned accounts

[modern wasp]

Wanna see proof?

[cedar sand]

You need to click the "login with Steam" button on the website login page

[modern wasp]

Did that on Thursday, otherwise would not be here asking help

[cedar sand]

Read the guide, you have not completed the steps there yet

[modern wasp]

Also it would help if you would read my texts, they will explain things you just said

[cedar sand]

I have read what you typed and I am also giving you the solution

You have to login with Steam and then unlink your account

and then you must login to the account you created with the acitvation form

and then link your Steam account in the account settings

That is the process outlined within the guide, please follow it

You have not finished the process yet

Just filling out the form is not enough

[modern wasp]

Not a solution when I do not have access to this BSG where my Steam is because idk what BSG it has linked. Not the ones I used tho

[cedar sand]

I just told you

Click the "login with Steam" button

It is not linked to either of your accounts

It is still linked to the temporary guest profile that was generated at the moment of purchase

The Steam button, right there on the login page

And actually follow the steps I provided to you

If you ignore what I am telling you to do it won't work

[gritty badge]

I tried chek

[modern wasp]

Proof to you

[cedar sand]

You are still not listening

Do not log in to your BSG account with an email and password

It is not linked to either of those two accounts

You have not even filled out the form yet in step 1

As you are being prompted to complete it

I am not telling you to login to a BSG account and then link your Steam, I am giving you very specific steps for a reason

[modern wasp]

Are you idiot?? You want me to disconnect my Steam from account that BSG created on my purchase (Tarkov Citizen, pic 3). How can I disconnect thing that is not there?? Also my 2nd account that I created to link my Steam (GreenViper, pic 4) don't have Steam linked. So where do I unlink my Steam again?!?

[cedar sand]

I have explained to you multiple times already, and now you're calling me an idiot when you are not even attempting to follow the steps I have given to you

You don't even deserve my time here, good luck

[reef marlin]

[modern wasp]

No you are not explaining how to unlink from where can not unlink

[cedar sand]

LOG

IN

WITH

THE

STEAM

BUTTON

NOT

YOUR

EMAIL

And then follow the steps I just sent to you

[modern wasp]

Wanna see MR I KNOW EVERYTHING?

Did that on Thursday, did not work🙂🙂

[cedar sand]

You have not done any of the steps presented to you

[mild flame]

yet another one?

[cedar sand]

Users ignoring my instructions and then getting mad at me when what they are doing isn't working

[mild flame]

that's customer service for you. and customers who think that they are always right

[cedar sand]

Me: "Please follow the steps to complete account activation, here they are:"

User: "I ignored what you just said and logged into a different account unrelated to the Steam account"

[gritty badge]

I mean if people wanna ignore the solution to their problem they don't deserve to have their shit fixed

[lavish mural]

I've bought a new laptop, just for when im away, lenovo loq with Ryzen 7 7735hs and rtx4050
For 2 days trying to optimize the game but cant make it past 30-50 fps depends on where i am in the map, which is very low also tried dlss and all that.. still barely playable
(Running arc raiders on 144fps solid with framegen)
Anyone with similar specs maybe can shine some light on this situation or its just cpu bottleneck and thats it? Seems wierd to get only 30-50 fps with those specs
Feel free to dm me, thank you 👍

[mild flame]

laptops' performance wont be as powerful...

[lavish mural]

Yeah of course not, but even in the older laptop with 1050ti and i5 from 9 years ago I got almost the same performance when tarkov was not as "optimized" and was not running dlss
That's what wierd to me

[mild flame]

well, the specs for tarkov arent stagnant too. new things are added and whatnot.

[lavish mural]

It's just the crazy difference from other games what makes me wonder if something is wrong, Arc Raiders on ultra settings getting me 144fps locked.
while tarkov cant even get hold on a solid 60fps
I guess the game got a long way to go on optimization

[mild flame]

why compare games? different developers, teams.

[signal robin]

Youre also seeing fake frames in Arc

[lavish mural]

Framegen is also an option in Tarkov, not working as well

[quiet summit]

What i5 did you have

[reef marlin]

Dawg you cant say you are getting 144fps on ultra settings when you are using framegen. Also god knows if you are even using the 2x or 4x variant

[quiet summit]

These are also wild comparisons lol

[signal robin]

Guaranteed half of them are fake

[cedar sand]

Laptop low cache, laptop very hot, heat make laptop slower, low cache and high heat equals shit game

[dense heath]

Quick Q for the dev's or anybody that can help how are you mento to deal with a cheater running around factory making the event unplayable
He spikes your ping and when he gets near you disconnects you
Cant report ingame due to no death screen
Cant report on website due to you saying use ingame report function
What is the solution cause WE keep running into the guy on ZA and its impossible to report or deal with it
10/10 tarkov logic

[cedar sand]

Change server, problem solved

[slim spruce]

I doubt it's someone making you disconnect, it's a problem elsewhere.

[cedar sand]

Also that

[signal robin]

You can also search his name out of raid and report him

[cedar sand]

Also that

[reef marlin]

He never gets to the screen where it shows who killed him

[lavish mural]

You are missing the point, not comparing them games totally obviously I want just giving that as an idea of what I'm able to run, I guess this laptop is currently getting bottlenecked as hell.
Of course fake frames are there, but trying to achieve as high frames as I can just for casual PVE from when I'm away. not trying to push native 240hz or something just casual games.
was consulting for maybe someone have an idea. thanks anywat

[slim spruce]

you can't find peoples' ips through the game, it's either you disconnecting from random problems or the whole lobby disconnects

[dense heath]

No death screen

[dense heath]

ya okay bro

[reef marlin]

Use hyperrat's settings

[dense heath]

im sure

[slim spruce]

if you dc you stand still, then someone kills you since you're on factory

[mild flame]

definitely no death screen since you are disconnected and then he kills you

[reef marlin]

You want him to tell you how to cheat to do that?

[dense heath]

If you seriously believe that then you are apart of the problem, it happening once is okay twice is not a mistake by me

[slim spruce]

the boogyman is not making you dc from games

[quiet summit]

While I understand your frustration, how about you don't freshly join a server, start ranting then start being sarcastic to the people responding to you

Not a good first impression.

[reef marlin]

Try some other servers and see if it keeps happening

[mild flame]

seems like you joined this discord just to complain.

[signal robin]

Reminds me of the "this cheater fried my computer with his cheats"

[cedar sand]

Cheater caused the power in my town to go out, we must stop this NOW!!!

[dense heath]

These devs are reason the game will always be shit telling me change servers is 10/10

[mild flame]

HOLY

[signal robin]

Well at least that ones actually possible

[cedar sand]

There are no developers here my man, you are just yelling into the void

[signal robin]

The devs are not the ones telling you that

[reef marlin]

The "fry" cheat was around some time ago, not literally frying but ya get the idea. There are videos of it from both sides, but it never caused any dmg ofc. Worst case you had to alt f4 game

[mild flame]

send your pc specs

[reef marlin]

Doubt its hardware related

[signal robin]

Im guessing 16gb of ram

[mild flame]

low ram and/or memory leak

[quiet summit]

Had no Idea we were Devs

Appreciate it

Reading is fundamental Jacky

[signal robin]

Promotions all around

[dense heath]

they will look for any excuse to glaze their game same guy same problem who came near me doesnt happen with others guys we fought

[mild flame]

precisely. it's your pc

[reef marlin]

Dawg dont get me wrong, I am not with you on this one 🤣

[mild flame]

why not just disconnect everyone instead of just you?

[quiet summit]

It's become apparent we're hitting a wall with you so I'll be blunt. This is not the place to rant and vent ; we all understand your frustrations but this isn't reddit.

[slim spruce]

he left the server

[signal robin]

Im still waiting for the specs

[slim spruce]

[mild flame]

he left ☹️

[sturdy tulip]

anyone able to help with Ref not allowing me to transfer items between games?
It says I need to complete To Great Heights part 3, but that task is either complete or non existant

[cedar sand]

You need to complete Easy Money, then Balancing and Professional Fitness

To Great Heights is given after those tasks

[ripe hill]

Im trying to log back in to my account but the verification email isnt sending and its been like 30 minutes

[sturdy tulip]

ah, thanks!

[cedar sand]

Please see the pinned message regarding 2FA, no one in this server can help with accessing your account

[fleet gazelle]

hi, this quest seems to be bugged and I'm not able to complete the tasks, does anybody know what i should do.

[dusty plank]

anyone know if prestige skill transfer bug has been fixed yet ?

[daring yew]

hey. i dont get the 2fa mail for the website acc. do i need to wait longer (10mins passed) or how do i resolve this?

[gritty sequoia]

is anyone else having problems with getting the security code to log into the bsg launcher

its also been an hour

[signal robin]

@gritty sequoia @daring yew #community-support message

Woops. Didn't mean to ping the first guy

[gritty sequoia]

lol no problem

[analog hornet]

I think there may be a bsg issue with emails rn, tried on both my tarkov accounts and multiple different internets, as well as multiple devices, still no code. Think its on their end

[carmine oracle]

Good afternoon. Please help me solve the problem. When I have Discord running at the same time and I try to enter a raid in Tarkov, Tarkov crashes with an error. This usually happens at the end of the loot download for 90-95%

[mild flame]

disable overlay

[mild flame]

takes time for the code to arrive. sometimes hours

[carmine oracle]

I'll try, maybe it will help

[viral valve]

so wait 16+ min to do a scav run on interchange get put in with 7 minutes left loot 3 things run straight to extract and the raid ends early with 0:40 seconds left when i am literally 20 feet from railway extract what the hell did i do wrong??

not to mention the constant 200+ ping spikes when i specifically told the launcher to choose my region so every raid im running in place for 10+ seconds every now and then

[dusk mango]

Hi the verification code is not sending to me

[viral valve]

i desperately need help for this yes i am complaining but this has been happening every single day since i have returned to this game, whats with the high ping and long load in times?

[slim spruce]

The raid timer should not be taken exactly, it can sometimes be 30 seconds off.

Please exit the raid in a timely manner with plenty of time left.

[viral valve]

fair but still why am i being put into raids with 7-8 minutes left i can loot maybe 3 things and the high ping cuts off like another 2 minutes to run to extract is there any fixes for the ping issue?

[slim spruce]

On what map?

[viral valve]

interchange, woods i've gotten into raids with around 8 minutes as scav

[slim spruce]

How long exactly are you taking to load in from pressing play?

[cedar sand]

Sounds like your loading times are eating into your raid time

[viral valve]

yeah it is, last night and all day today i've done i'd say 10 or so raids as a scav and it is 15+ minutes every time this only been happening since yesterday though so i figured it might be a common thing recently

[cedar sand]

Underpowered systems can take a while to load

Is your game on an SSD?

[viral valve]

yes it is

[cedar sand]

PC specs?

[viral valve]

nvidia gtx 1650, 32 ddr3, i7-4770

[cedar sand]

Yeah that's a really old system

You don't meet the minimum specs

[slim spruce]

your cpu is holding you back

[viral valve]

i know that fs but usually i can get in at 6 minutes but i see thats why i guess