community-support

[craggy cradle]

This one was different from the code: 1000 backend. I intend to make a bug report through the launcher later today for that one

[sweet bronze]

definitely report it man, theres really not so many people reporting it to get bsgs attention and i dont see it getting fixed otherwise

its the exact same issue, some get the error some dont

[stray iron]

Hellow can some one help me i em lockt out off the PVE LFG chats end other is this on purpes ?

[slim spruce]

pve right?

[sweet bronze]

@slim spruce i see people reporting the issue in both cases pve/pvp

[hybrid cosmos]

the 1000 backend only happens in pve i believe, the infinite loading is pvp, but its the same bug/issue at the core i think since its triggered by the same thing

[wide helm]

infinite loading also happens on pve.

[valid geyser]

@slim spruce 42971121 is my ticket number. I have multiple tickets for the same issue as vaticanrenegade.

[magic socket]

@slim spruce #43007060 is my ticket number reporting the glitch that cause raids to get Backend Error-1000 in Local PvE and infinitely loading in BSG hosted servers due to achievements being earned. Same as User 5055 and User Makaveli. PvE For me.

[craggy cradle]

PVE. This was happening when loaded in with two friends. They did not experience the issue, only I did.

I can confirm that on the initial big report that I actually have submitted currently (infinite loading after PVE raid w/ friends) I’m getting the achievement for 10 successful raids

Currently just replenishing my money via scav runs until it’s fixed lol

[craggy cradle]

100% caused by the achievement trigger. Idk if achievements can be earned in scav runs (brand new to this game despite having it in my library for forever lol) but I’ve been able to consistently do those with no issue.

Solo PMC or PMC with friends since it’s the 10th raid triggers that achievement and gives me the backend 1000 error when solo on local server, and then infinite loading wheel when with friends on BGS server.

[hybrid cosmos]

yep scav runs have no achievements and thus no issue with me too

[craggy cradle]

I haven’t intentionally failed a raid to reset the timer and see if I can succeed as a PMC w/ no achievements

[hybrid cosmos]

well atleast ones i can get lol.

[tough canyon]

i5-11600kf, 6600xt, 16gb ram on a SSD
both my cpu and gpu are sitting around 45-60% usage regardless of phys core on/off, and my ram sits at 87-95% usage. my tarkov.exe maxes out at 10,000mb memory and doesnt go higher than that. only discord and chrome with a interactive map open.
my game averages 4-6 minute loading times and i get around 50-65ish fps with frequent drops/stutters into 30-40fps.
is there a way i can improve this performance or is it a hardware issue?

[slim spruce]

was it yesterday or today's update?

or thursday's?

[sweet bronze]

its over 3-4 days i think we've been here talking about the issue

[ornate eagle]

I forwarded and highlighted the issue to the devs and will push the fix for it asap

[hybrid cosmos]

thank you a lot appl3zor!

[sweet bronze]

genuinely great news, thank you guys @ornate eagle @slim spruce

[rich relic]

❤️

[magic socket]

Thank you for this, guys!

[wide helm]

Massively appreciated as my friend is essentially "soft-locked" since he cannot gain xp or progress with quests. 🙌

[craggy cradle]

Sunday. I haven’t had a chance to play since then.

[silver osprey]

So, im sure im not the only one that feels this, but the new channel system kinda sucks, can we get the old version back or at least vote on it?

[alpine canyon]

??vc

[white steppe]

Why were the VCs changed? / Where did the map specific VCs go?

VC bot stopped working so the bot was removed. Having map specific lobbies while were great, required too much micromanaging constantly adding and removing the lobbies due to the channel limit constraint Discord has.

[silver osprey]

yeah the voice channel changes, its much harder to find a group playing the map you want to run

[alpine canyon]

yea read the bot reply

we cant go back

You're supposed to make a post in the lfg channel and then make your own group

[proven shadow]

Thanks for the attention. It's been a bummer not being able to play with my pal who this is affecting

[wide helm]

It seems like the achievement system atleast according to myself and my teammate is causing the issue. We´re both stuck on completing the achievement "Ready for Anything" which caused us to "soft-lock", upon going in a raid and dying causing the counter to reset allows us to progress further without getting suck on the infinite loading bug.

[reef sky]

hi ranch actual

[rough stone]

I have been having the same issue. Thank you for your attention to this

[rough stone]

Allo poppet

[wide helm]

Seems it's just achievements in general that is causing this "soft-lock"

[craggy cradle]

Hopefully the fix will get pushed soon, but it’s good to know this is working for you guys. That’s the exact achievement soft locking me right now.

I really don’t want to fail on purpose but I guess I will if I want to play before the fix shows up.

[proven shadow]

I've noted it happening with Ready for anything, any boss specific achievements, and Vagabond (transiting for the first time)

[silver osprey]

thanks for the heads up

[sweet bronze]

i had it for killing reshala and then on another raid for wiping the goons, both an achievement

[wide helm]

It's the only way we managed to continue further, we had to go in at leave the raid consider a loss, which allowed us both to continue on without that dang issue. :A/

[stark tide]

How often do patches for Tarkov come out that are meant to fix critical bugs?

[frozen solstice]

i have the same question

[brazen granite]

I have been trying to log onto my account and never receive email to access it on webpage, then it is now saying I need to enter code for 2FA? I never set that up because I can't access my account on the webpage. Any suggestions?

[upper umbra]

its been doing this for months/ year. i just always keep trying and it random works.. their support answers too if you email

[brazen granite]

I sent email thanks ill hold out and see if they reply

[upper umbra]

i believe it comes just super delayed.. id leave open the webpage / launcher with 2fa open and when u get the email go back to it

[brazen granite]

I never signed up for 2FA simply because I couldnt get into my account via webpage. So now its says I have 2FA enabled and won't let me default back to email. It pretty bad lol. All I want to do is reset my PvE because its still set from before the 1.0 release

[upper umbra]

do u have launcher downl.oaded?

sometimes it wont ask for 2fa / when i do it there it works sometime more

webpage login super bugged

[brazen granite]

Yeah I can access the game no problem but if I want to do account things like buy new slots, skins or change pw I cant get into the website page.

[upper umbra]

ah lucky u i cant even get on the game

yeah just email support they respond semi slow but they respond

[brazen granite]

Oh man that sucks

[finite glen]

Yo i kinda neen some help. Been playing PVE with a buddy, but everytime he gets an achievement his game crashes. Got any tips? we've been checking the game logs, it says that the errors are coused by "2026-03-10 23:15:15.191|1.0.2.5.43455|Error|errors|A scripted object (probably EFT.SinglePlayerApplication?) has a different serialization layout when loading. (Read 32 bytes but expected 148 bytes)Did you #ifdef UNITY_EDITOR a section of your serialized properties in any of your scripts?". we have no clue of what to do

[magic brook]

its after latest update

take a seat and waiting to fix with us

[unreal flower]

Hey I just noticed the changes on refs tasks and rewards, it says it is supposed to give you different crates for completing the tasks but I got none and reading through the patch notes it says they would give compensation or adjustments for the players that completed the quest line “through great heights” but I have nothing from ref

[inland nimbus]

Recently got a new PC. Downloaded Tarkov and now it shows I’m level 14 instead of level 40 and all my stuff is gone

[inland nimbus]

Fixed

[craggy cradle]

I just wanted to confirm with you about updates. From what I can see, the only update that I'm aware of is March 4th. Through the launcher I've done the check for updates tab and see nothing. Are there smaller updates that happen that don't force update (changing from PLAY to UPDATE) on the launcher, but when loading into the game?

[slim spruce]

there are smaller updates that don't require an update in the launcher i believe, and are applied when loading the main menu I believe

[craggy cradle]

Awesome, thank you. Can I tell by the lower left by the last 5 digits if it is that update? If so, I will keep an eye on that for future issues.

[slim spruce]

the launcher version doesn't always match the game version in the main menu

[craggy cradle]

Understood, thank you for the quick replies! I really appreciate it; it's refreshing to have some attentive community support on an official game discord.

[frozen solstice]

Its already fixed the issue with the achivements??

[slim spruce]

not yet be patient

[frozen solstice]

ok ok, thanks, i really wanna play @slim spruce

[supple nexus]

why is my friend constantly getting "one or more matching errors has occured?"

[brittle hazel]

Has anyone ran into system "Kernel" crashes with the new windows security update? Everytime I try to launch Tarkov my computer crashes. Did some log reviews and it's point towards battleeye having an issue with something. I've uninstalled and reinstalled BattleEye multiple times and nothing helps. It wont let me roll back the security update. Any tips?

[hallow terrace]

how long is account suspended due to security reason
error 248 ?? and what should i do?

[spiral hare]

contact support

??support

[white steppe]

[e-mail]

[torpid cedar]

How long does it take the support to respond emails? been waiting about 3 weeks and no response.

[hallow terrace]

thanks

[hallow terrace]

aw shiet

[cosmic condor]

Hello, idk if anyone can help me with this but a friend of mine just purchased a gift code for the unheard edition for tarkov, for some reason i cant redeem it on the website nor the launcher i already own the standard edition on steam, is there any other way to redeem the code?

Region was also set to "other" on purchase so i have no clue on whats going on

[empty badge]

i'm using hyperrats settings from his video and every once in a while my games will go from 180+fps to like 80 and i have to restart the game.
anyone else have random issues with smooth motion?

[hallow terrace]

hello i wanna ask again before this happened again,

i used 1.1.1.1 warp cloudflare before, can this occur the issue?

[shut jungle]

having installion trouble game just wont install thru bsg launcher, i have plenty of space, firewall isnt blocking it and ive ran it thru admin

[cedar sand]

Gift code region must match your game region or supersede it by being a Europe code https://www.escapefromtarkov.com/support/knowledge/356

[odd tangle]

Anyone know of a way to fix not being able to hand in quests that are complete? wont give me the COMPLETE button to click and hand ini

also wont let me accept new tasks either

[exotic solstice]

Do you need intel center lvl 3 for fallen ending?

[odd tangle]

tried restarting the game a couple times and checked game file integrity

[proper shore]

do u mean the buttons dont work when u click them?

[vast storm]

Guys i have a problem, i was banned for cloud gaming and now they are ignoring me, i have proofs, locations and times from cloud gaming website. They don't even reply they just ignoring me from December

What should i do? Is there anyone with this problem and how they solved it

[mild flame]

bsg is ignoring you?

[vast storm]

support team is ignoring

[quiet summit]

DM me what you see on your profile via the website.

[cosmic condor]

He has set it to being "other" which is what my game version is in

[livid kraken]

My game shows Error 1000. Has anyone had this issue? How can I fix it?

[mild flame]

gotten an achievement during that raid?

[livid kraken]

Yeah, I did.

[mild flame]

it's bugged now. report it and wait for fix. you still can run raids but you need to avoid achievements now

[livid kraken]

thx bro.

[raw breach]

is there gunsmith part 3 fixed?

[mild flame]

what do you mean fixed?

[raw breach]

I'm not giving it away because the gun is too heavy.

They broke it with the last update.

[odd tangle]

i mean the button isnt there lol

[odd tangle]

🤦‍♂️ iim an idiot, its ini a different place now lol thanks

[ripe oar]

Running into a bug where I can't transfer from arena, anyone else experiencing this?

Played 2 arena matches to try and force sync but not working out. Checked ref completed tasks in PVP and the task doesnt even show on my completed tab anymore

[alpine canyon]

did you finish the entire questline?

[mild flame]

you need to redo that questline

[ripe oar]

How do I redo it? Ref doesnt have it for me to accept, this is all I have in arena

[alpine canyon]

professional fitness

you didnt complete the whole questline so you have to redo the whole tihng + the new tasks

[ripe oar]

rip man wtf

So as I complete fitness the great heights task should come back? Or I just need to knock these down

[alpine canyon]

yes after professional fitness part 2, you will start the to great heights taskline

https://escapefromtarkov.fandom.com/wiki/Professional_Fitness_-_Part_2

[ripe oar]

Sick thank you fellas!

[frozen solstice]

i found this on steam, apparently they are looking it

[mild flame]

this is a different issue from what the other guy experienced.

[frozen solstice]

its the way its happening

usually when you play throu bsg servers

or that happend to me

[mild flame]

this is due to high region ping

[tribal river]

my friend is having the same issues as these guys are having. he just got the game and basically cant play since he cant progress what so ever. has there been any comments by devs on when this issue will be fixed?

[mild flame]

no. but as mentioned, they are aware so, wait for fix.

[hybrid cosmos]

same issue. one staff member here passed it along to the devs yesterday I believe so they are aware about it

[cedar sand]

Guys they’ve already been made aware of this, please open a bug report ticket to provide more information

[hybrid cosmos]

in pvp and PvE it happens if you get an achievement

[cedar sand]

No one here can fix it for you

[proven tartan]

Idk what's going on here

[spiral hare]

it’s just a visual bug that’s back. it doesn’t affect anything armor related. nothing to worry about.

[little tide]

I cant send vídeos in vídeos Chanel 🤯

[tall seal]

An idea of when will be the next patch that might fix pve issues ?

[hybrid cosmos]

when it's ready king, they are aware of it since yesterday. hopefully they do a bandaid fix soon and like temporarily disable achievements or something for a bit until it's out so we can all play

[wide helm]

Anyone know if it's a bug that i can't manually adjust my zoom? No matter what binds i've set it too, it doesn't allow me to adjust it. Has anyone experienced this?

[azure orbit]

I been constantly getting this error

[strong scroll]

yo

[swift wind]

I had sent an email to recover my account 10/02 since then after an initial response from the support where they asked me for further details I responded by providing what was missing but since then I have not had any more response what can I do?

[strong scroll]

i need help

with eft anyone

[spiral hare]

with what exactly

you can’t just say you need help you need to tell us the problem

[strong scroll]

i cant send here photo

@spiral hare sorry for ping

[spiral hare]

you can send photos here

[strong scroll]

no i get time

check dm

[reef marlin]

Send in screenshots perhaps

[wide helm]

Alright this confirms it atleast for me, that the achievement system is broken. I'm officially soft locked until this issue gets fixed. I'm stuck on the achievement "Bear with me", and "U-succ". Since it's 49/50 on both and upon completion I cannot progress any further and lose all my collected gear upon extraction. :/

[spiral hare]

@strong scroll you can send a photo here

see this is your photo you sent me

[reef marlin]

Is blud using a vpn?

[strong scroll]

no

no vpn idk what is this

when i want to go play tarkov i cant because i need wait on map 10-20 min mby more

[main tartan]

every bot and pmc i kill becomes static and i cant loot it, what can i do to fix it?

[main tartan]

like if they walked in moment of death they continue, if pmc was running when died he continues, idk what

[strong scroll]

i need help with that

[main tartan]

try playing on russia west central

[spiral hare]

like the ping is too high?

[main tartan]

giga online, 50 seconds load

[strong scroll]

sorry bro i cant help u because am new and i lost in this game 😄

[strong scroll]

no

only this

[main tartan]

i have 8kh

[main tartan]

i can help

[strong scroll]

nice bro

[main tartan]

pls try

[strong scroll]

ok wait

russia central?

bro

russia west central dont work

[main tartan]

not for you then

[main tartan]

wth why so much ping everywhere

[strong scroll]

bro idk

i need help so when anyone dont help me i can only uninstal eft

[main tartan]

there so much ping in ur region i think

and it barely playable

[main tartan]

why ur in czech and you dont have access to EU servers

[main tartan]

i suppose ur in czech cuz ur language set to this on screenshot

[strong scroll]

i have only czech language i think

am from slovakia

idk bro how i can fix this

[slim spruce]

what does it say?

no need to post something over and over

translate it

[strong scroll]

?

sessamy u dont know fix or something?

[slim spruce]

i do not read your language

you will need to tell me

[strong scroll]

ok

Sessamy, could you please help me somehow, I really need it, I don't want to wait for the game if it takes 30 minutes to load, please

[slim spruce]

You are not telling me your error, just saying "im having a problem" I can't help that

[slim spruce]

timed out?

[strong scroll]

this is my problem

no when i want to go play tarkov i need wait on my map searching 20 min

xd or 30 min

[slim spruce]

are you on a VPN?

[strong scroll]

nah

[slim spruce]

what region are you in?

[strong scroll]

i can show u

[slim spruce]

just type it

[strong scroll]

in tarkov or ?

[slim spruce]

the region in the world in which you are located

[strong scroll]

Slovakia

[slim spruce]

It's likely you have a vpn enabled which is causing this

[strong scroll]

where the vpn is turned on

because i dont have any vpn

[slim spruce]

this may be a problem on your router called "DOS protection" if that's enabled disable it

[strong scroll]

where

?

[slim spruce]

router settings

[strong scroll]

can u help me with this?

pls

[slim spruce]

open router settings and look for it

[wide helm]

@slim spruce Has there been any updates regarding the achievement issue?

[slim spruce]

it's being fixed soon

[crisp island]

i can't find any place to contact actual customer support, so here i am. i can't log into the website. i can log into the game, but when it says it sent me a code for 2fa, the code doesn't arrive. the password reset email arrives. but not the login code. vpn off. private browsing window. google chrome and firefox. english and the language of the country i'm living in.

[slim spruce]

see this tip about this problem #community-support message

[crisp island]

thank you very much

[strong scroll]

@slim spruce

[slim spruce]

google how to access your router settings and look for dos protection

[wide helm]

kk thank you for the update

[strong scroll]

@slim spruce

this?

[swift wind]

I had sent an email to recover my account 02/10 since then after an initial response from the support where they asked me for further details I responded by providing what was missing but since then I have not had any more response what can I do?

[slim spruce]

router not your pc

[slim spruce]

since october?

[swift wind]

feb

[slim spruce]

it may take a bit longer

[swift wind]

ok

[strong scroll]

pls help me

@slim spruce

[slim spruce]

I have told you to access your router settings and look for that option. I can not hold your hand and type in google for you.

[strong scroll]

and when i login

what i need to do?

[slim spruce]

google it

default password login for "model of router"

[strong scroll]

alr

and @slim spruce when i press turn off is 100% my region working or no?

[slim spruce]

if you disabled dos protection you should see more pings in other regions in the launcher yes

and not "timed out"

[strong scroll]

ok

but i dont know name

wait

[strong scroll]

@slim spruce i login

what i need to do now?

[snow sparrow]

yo question, has anyone had their copy of EfT completely removed from their account?
i used to own EoD and took a break because i barely had any ram to run the game but i went to recheck on the game to try it again and saw that my copy was entirely removed

[strong scroll]

where i can turn off dos @slim spruce

[slim spruce]

look around to see if you have that option

it may be called dos protection

[slim spruce]

it's likely you're on the wrong account

[snow sparrow]

i only have one account, the email linked to the account i got the game on, got the receipts sent to it

[slim spruce]

do you have it in the launcher still?

[snow sparrow]

nah, launcher also shows the game needs to be purchased

[slim spruce]

either you are on the wrong account or another problem happened. Contact support via a ticket on the website.

no need to show that here

[snow sparrow]

fair nuff

[vagrant apex]

Two-Factor Authorization not working properly...

[strong scroll]

@slim spruce am in this site where i can see dos?

[slim spruce]

look through every menu

it might not even be there

[strong scroll]

LAN

?

@slim spruce i dont see

[slim spruce]

the problem could then be bad isp routing that is out of your control from your internet provider

[strong scroll]

wym?

i dont see this fucking dos

@slim spruce pls help me because i will not wait 30 min on spawn

[slim spruce]

does this happen on a VPN?

[ripe oar]

easier option is have you called your ISP or googled router settings for your device?

[strong scroll]

no bro

[slim spruce]

if it doesn't happen on a VPN the problem is likely a dns or isp issue

[strong scroll]

how i can fix this?

[slim spruce]

try changing dns to google's 8.8.8.8 and secondary 8.8.4.4

[strong scroll]

how

pls explain

[slim spruce]

google how to change dns servers in windows

[sharp swan]

someone know wich setting do this ?

[strong scroll]

@slim spruce when i change dns i can now turn on tarkov?

[slim spruce]

try the launcher region section now

[strong scroll]

what region?

no still time expired

idk

bro this is ass

[slim spruce]

if the region is too far away it will say that, otherwise are the regions far away? more than 200 ms?

[strong scroll]

nah

only 110

148 190

[slim spruce]

if it doesn't happen on a VPN it may be out of your control with your isp, most likely your isp provided router filtering out mass pings as dos attacks

[strong scroll]

idk bro when i have pmc i load into the game like a 3 min

[slim spruce]

you may need to contact them about this

[strong scroll]

what

[brazen granite]

How long does it take BSG to reply to a support email? Anyone have experience with this?

[echo solstice]

any fix for one or more matching errors has occured ? After last patch every raid i got this

[cedar sand]

For what issue?

[brazen granite]

I never got confirmation email from them so I clicked on "Unable to access" and now I have 2FA which I never enabled. I mean come on how can I enable something if I can't even get into my account page

I mean if I ever am able to get into my account page I will for sure activate that because their email verifaction blows

[cedar sand]

You could have just said “2FA”

In that case it’s account recovery so you’re looking at weeks

[brazen granite]

Oh my. Thanks. Luckily I am just wanting to reset my PvE account. I never wiped it for the 1.0 release and kind of want to try the storyline mode on PvE so I got time. Thanks for the reply.

[orchid jackal]

Could someone provide a link to somewhere that explains what all the different values means when you type in "fps 3" in debug window? I keep getting kicked out of raids for high packet loss but there is no packet loss. Only values that are yellow are rtt, playerrtt, gameupdate and update. Any ideas?
other games that demands internet connection works fine though

checked my broadband too towards other servers and i get really good values

[cedar sand]

RTT is essentially ping, it means round trip time, it’s the amount of time it takes for you to send a request to the server and then receive a confirmation back

[orchid jackal]

could it be a server/client issue only since other internet based games are working fine for me? My friend who was in same party with me had no issues. Only me for some reason

[cedar sand]

Other games performance has nothing to do with your connection to Tarkov servers

Both hardware and ISP can cause issues with connection

[orchid jackal]

hmm ok. So when this happens i cant affect it in any way to a better outcome i guess? My solution was as soon as i got in to the raid in dumped all things and jumped into some fire

the game only let me be in for 20-30 secs

[cedar sand]

How much RAM do you have?

[orchid jackal]

32gb 4800mhz

never had this issue until tonight

[cedar sand]

??pagefile Try following this guide

[white steppe]

#community-support message

[dense willow]

hey, whenever I try to log in on the launcher it says "error connecting to auth server" but it lets me log in on the website. can any1 help?

[cedar sand]

Disable any VPN

[dense willow]

i dont have any

never have

[cedar sand]

Can't help you then sorry

[dense willow]

😭

[cedar sand]

Open a support ticket

[dense willow]

will do

[orchid jackal]

thank you... will try the next day and see if it works

[dense willow]

holy fuck, my windows firewall flagged BSG launcher for some reason

Im all good now

[bright sigil]

cant pick it up

literally unplayable

[cedar sand]

This has never been lootable

[bright sigil]

really?

[tidal isle]

any fixes for error 507002 on arena? every time I relaunch the game it resets my money stacks like so. I try to transfer my 750k and I get the error code

waited over 24h for a full reset on my transfer, tried clearing cache, checking integrity of files, nothing works

Did you ever get it sorted?

[sturdy widget]

How do you report players from the LFG that teamkilled you?

[civic lake]

Logged on after a couple of months, and my stash was deleted, which I would have no reason to do. W nikita

[supple trellis]

same here

[civic lake]

insane

[supple trellis]

WTF is happening !

[chrome python]

prolly some one logged on your acc

[civic lake]

how and why would someone do that

[supple trellis]

"AcTiVaTe 2Fa" They said

[dawn frost]

same here

[civic lake]

Are there devs real enough to fix this?

[hardy kelp]

why does @vocal bramble (my wittle pookie pie) get kicked from our lobby when loading into scav raids if hes not host

riddle me this

[shy torrent]

anybody know how to fix not being able to insure stuff?

[hardy kelp]

yeah you gotta activate windows

[vocal bramble]

👆

[long grove]

WHAT DO I DO ABOUT THE DEPRESION

[topaz sphinx]

Looking for teammates U.S westcoast server preferred

[dull oasis]

hey guys currently havin an issue with my greater heights pt3 quest..
ive managed to win 3 teamfights but the quest has only gotten a 1/2 counter on it...what am i doing wrong? 😔

[summer compass]

wtf is this load time

[verbal compass]

anyone know why the sword wasnt unlocked after completed to great heights pt6

[karmic current]

should i queue up for a raid again but what if i kill a boss, get the achievement and my raid doesnt register

[wide helm]

Not much you can do at this point, it is being looked at and hopefully fixed before the weekend

[median terrace]

I PAYED THERAPIST to insure my stuff i only got some stuffback iam on pve is this a new thing?

[karmic current]

scavs exists here too

dawg scav run away with strutman's kit even before i can get to him

[ivory atlas]

my arena and eft are out of sync on arena i have a quest completed but not completed on eft how to fix???

[tiny shoal]

does the elite health skill "damage absorption" do anything? if so, what does it do, i know it sounds self explanatory but i just need clarification

[mild flame]

win one arena match, log back into eft. rinse and repeat

any one has like super high ping regions after the latest update?

[wide helm]

I downgraded my nvidia drivers, and gained alot more performance.

[crystal mist]

Hello!

I am a steam user player.
I kind of having trouble logging in from steam to the launcher itself
sometimes i cannot log in at all, like it took me 3 - 7 attempts to force close the launcher itself or sometimes it require me to restart my laptop again.

anyone have advice for this problem ?

[slim spruce]

verify game files for the game in steam

[tough spoke]

PVE Streets is unplayable.. Always high ping and disconnecting

[crystal mist]

it still had the same problem.

[slim spruce]

are you on a VPN or strange internet?

[crystal mist]

no
I am not using any vpn right now

[slim spruce]

it may be temporary internet problems somewhere

[crystal mist]

it is possible because the internet provider itself???

since this problem has been 4 month ( from start i am playing the game )

[slim spruce]

does it happen on a VPN to a nearby location?

[crystal mist]

apparently is not.
it just i heard my provider is just problematic.

[slim spruce]

it's possible

[mild flame]

for the regions that i am using, i am receiving rather high ping after the recent update. ping was okay before that though

[slim spruce]

AUS?

[mild flame]

SEA region, sg, malaysia

[slim spruce]

that region has notorious bad isp routing

you may need a vpn

[crystal mist]

so the solution is using vpn itself or....?
theres none?

and my region is SEA ID.

[mild flame]

roger that. thank you

[frozen solstice]

Any News with the achivements???

[crystal mist]

but the real strange part is.

when i run straight to the launcher to play arena, the issue is gone.

the problem occur the moment i run tarkov from the steam itself.
not from main launcher itself.

[frozen solstice]

the problem with the achivements its fixed for me guys

if someone can try too, to tell this to the support

[cedar sand]

This isn’t an issue and is the intended process

Also do not discuss datamining websites that violates the Tarkov TOS and the rules of this server

When you link a Battlestate Games profile to a Steam account the progress is overwritten because that is how everything is transferred over to the Steam account and saved, stats, purchased expansions and game editions, other linked accounts, characters, game licenses etc

Support will not help you with this as you’re told to finish the account linking process before you play on Steam, you do not own the temporary Steam profile and it has no credentials to log in to, it’s a temporary guest account, not a Battlestate Games account

[dire inlet]

Sooo when my account randomly gets unlinked overnight (btw I never had account before installing game on steam), I am supposed to just cut my loses then and there?

[cedar sand]

You were meant to link to a BSG profile before you began playing, this would never have been an issue if you did that

[dire inlet]

Which I did after installation, there was no unclarity there. I could login into the site, my steam info was showing etc. I still had a random nickname but that’s hardly relevant

[cedar sand]

It's entirely relevant.

No one here and no one from support are able to restore the guest profile to you.

It doesn't matter how unfair you feel it is or how annoyed you are about it, nothing can be done.

[dire inlet]

Ok, can you explain how was it important that I changed my display name on tarkov site, despite the fact that the account was linked? I just want to understand better

[unreal coral]

BSG is being fucking stupid yet again. Asking me to re-sign in and create an account. but when i try to verify i get: ERROR for site owner:
Invalid domain for site key

so now im in an endless loop

Also, I forgot i had gotten tarkov before steam. got it again via steam. So I am now at risk of losing all my progress

[cedar sand]

It has nothing to do with changing the display name, you did not own a Battlestate Games account, you had access to a temporary guest profile, which is why it was named "TarkovCitizenXXXXX"

[unreal coral]

this is the shit im getting right now

[sweet bronze]

@frozen solstice is it still working?

[jovial kraken]

Why the hell can't I link my steam account to my BSG account? it says it's already linked with another when i don't even have another bsg account

[rain forum]

what error message do you get

[jovial kraken]

I deleted Tarkov on steam just to see if it'd help

[rain forum]

did you own the game prior to buying it on steam

[valid knoll]

Yuppers

[stone mesa]

wait, i got the game through steam and my BSG account is also named TarkovCitizenxxxxx, but i have linked my steam account to BSG

is my BSG account also temporary in this case?

[jovial kraken]

nope. i made a BSG account to play it on steam and then linked the steam acc to the bsg acc afterwards as well

[rain forum]

what popup did you get on the launcher ?

[valid knoll]

\

[gritty delta]

i have been having the same issue all morning. the launcher says i dont own the game

[rain forum]

STEAM USERS
If u have the yellow / gold popup, Please follow these steps:

1. Go to escapefromtarkov.com.
2. Log out of your account if you are currently signed in.
3. On the login page, click the Steam icon to sign in with your current Steam profile.
4. Complete the registration using an email address that has not been used before.

[jovial kraken]

mine's similar to this i think

[rain forum]

if u have the yellow / gold popup, please follow those steps

[valid knoll]

But what if we already did registration with the steam email, but its on a different account, do we loose all our steam progress then? Like wtf

[alpine canyon]

edit that into the first message and pin it

[gritty delta]

thsi doesnt work for me. it says my steam account is linked with another bsg account

[jovial kraken]

what are the next steps after this?

[valid knoll]

This, having the same issue.

[rain forum]

@jovial kraken lets not

[alpine canyon]

theres a reason you got automodded

[rain forum]

im not sure about anything else, those are the steps i was told to pass on to people with that issue.

[gritty delta]

wont that reset progress?

[jovial kraken]

my bad. i just want to know if progress was deleted

[alpine canyon]

only way to know is to do the steps and boot up

they wouldnt push a change that requires this if it erased everyones progress

[valid knoll]

It probably isn't deleted but we have to kinda wait until BSG finds a solution for steam users, seems like they didn't know it'd be an issue I think idk.

[alpine canyon]

All you need to do is follow the instructions in the pinned messages

[jovial kraken]

so is progress kept on the BSG account then? does that mean i'll have to buy the game through the website and play it there until the issue on steam is fixed?

[alpine canyon]

its all there

[frozen solstice]

Yeah i´ve been playing fine

[valid knoll]

This doesn't work because our accounts are already linked to a BSG account that was prexisting before the steam release,

At least for me.

[gritty delta]

me to. almost like a ghost account was created

[alpine canyon]

So you've logged out of the website->signed in with steam?

[jovial kraken]

so did everyone playing on steam just get unlogged randomly a few hours ago? damn

[alpine canyon]

no

im still logged in on steam

[valid knoll]

Yes lol

[alpine canyon]

no

dont spread misinformation

[valid knoll]

I'm not lol

[alpine canyon]

Have you done what it says?

[valid knoll]

If another steam user got logged out like me I'm gonna say same cause it did happen to me and might've to other people. I

[rain forum]

i didnt have to do anything

[alpine canyon]

Yes but don't tell people EVERYONE got signed out of steam

[dire inlet]

Steam seems to autocreate new dummy accounts if for any reason the account isn’t linked, due to technical issue or whatever. But don’t worry guys it’s all intended behavior :))

[rain forum]

some users did get the pop up, some didnt

[jagged arch]

Why can't i bind with my email on outlook.com or icloud?????

[valid knoll]

Yes, my email was already registered. So logging in will not work with my steam email because it's another BSG account

[alpine canyon]

Have you logged out of the website entirely and then signed in again with steam?

there is a login with steam button

[alpine canyon]

This IS intended behaviour.

[dire inlet]

That much is clear lol

[alpine canyon]

You're supposed to make a bsg account and link it with steam before you play

because progress is saved to the bsg profile

[jagged arch]

@alpine canyon where can i find allowed list of domains??? Why bsg restricts outlook.com?

[alpine canyon]

there isnt a list

none that i know of

outlook doesnt like bsg emails as far as im aware, which is why bsg dont allow it to be used

[jagged arch]

why not?

[alpine canyon]

No idea, outlook always has issues receiving bsg mail

[rain forum]

i use outlook and dont have issues with it but i think in the small % of players that dont have that issue

[jagged arch]

icloud the same, bsg wants i register in russians email?

[alpine canyon]

no?

use gmail

gmail works fine

[jovial kraken]

is there a way to see the progress made on a BSG account?

[gritty delta]

maybe thats my problem. my steam email is different to my bsg account because of the restriction

[alpine canyon]

no it doesnt matter

my steam account and bsg account have different emails entirely

my steam account is an outlook email and my bsg account is gmail

[gritty delta]

same here

[alpine canyon]

it doesnt matter at all

[jagged arch]

i have 3 accounts for different parties and in my country i can't to register gmail because google banned Russian number code +7 but in Kazakhstan the country code the same +7 and my country also was banned

[valid knoll]

Now I'm getting this message when I try to sign up using a different email then before because it won't let me log in with the email I used for my Cozi account, it wants me to make a completely new profile even though I legit have that already for Cozi.

[alpine canyon]

did you use the sign in with steam button

on the website login screen

a simple yes or no

[valid knoll]

Yes, but it logged me out completely and told me this

[jagged arch]

@alpine canyon where is prohibited list of domains?

[alpine canyon]

Yes i know but have you opened the website, logged out fully and then logged back in again using the sign in with steam button

[alpine canyon]

I already said there is no list that i know of

[jovial kraken]

when i do this, it says that an email already uses it when i login through steam or activate the account

[valid knoll]

This is the same thing that happens to me.

[alpine canyon]

can i have a simple yes or no answer from someone who has had the yellow pop up and has followed the instructions to the letter.

Open website -> log out fully -> log back in using the sign in with steam button?

have you done this

yes or no

[jovial kraken]

yes.

[valid knoll]

Yes

[alpine canyon]

Then explain clearly what happens after, in the order it happens

everything

[gritty delta]

i have just tried this. it says a user with this email already exists

[dire inlet]

Been there done that

[alpine canyon]

have you tried step 4. "Complete the registration using an email address that has not been used before."?

[dire inlet]

That means registering a new account though?

[valid knoll]

Soon as I did everything here it brings me to this screen. I don't need to make a new account because my Cozi account already has a BSG profile for my steam.

[alpine canyon]

So you haven't done all of the steps

I cannot help until all of the steps are done

[jagged arch]

oh, will try refund

[dire inlet]

I have done all the steps. It does not work mate, I don't know why are you sticking to it like it's eleventh commandment, and that technical issues on BSG end are not possible

[jovial kraken]

i've tried all the steps. from what i've heard after doing all those steps, 1. you're supposed to unlink the steam account on the new account. 2. login the main account (the account with progress) 3. then link the steam account to the main account again

[alpine canyon]

did you do the completion of account activation in the screenshot above?

[dire inlet]

Yes.

[alpine canyon]

then what happens?

[dire inlet]

Then you gain access to the game and all the progress is erased :)))

[alpine canyon]

You all misunderstand what I am trying to do. I am trying to get the information required for me to pass to people who CAN help

[alpine canyon]

have YOU done this?

or are you saying this now

[dire inlet]

Yes, I had a discussion with another mod above

I think I came forth with the issue first today

[alpine canyon]

Then you have something different entirely

let me try to help the others

because the others havent completed all of the steps

[dire inlet]

Support also suggested the same steps btw

Ok sure

[alpine canyon]

These are the instructions WE were given

[jovial kraken]

soooooooo, BSG doesn't have a fix for it and steam users are doomed... for now.

?

[alpine canyon]

Explain the steps you have personally done

let me understand

[valid knoll]

1. opened the website, ✅
2. logged out fully ✅
3. logged back in again using the sign in with steam button ✅

After I have done all of the steps you have legit listed it shows this screen after the third step.

These screenshots are in order I have done everything on the list. Tells me to rejister even though I already have.

[jovial kraken]

Done all the steps you've said. Read on forums (Reddit, Steam) and they wrote that you should complete the (Completion of Account Activation) with a new email/account. Then unlink Steam on that new account. Login with your main account on the website. Then link steam on your main account again. Upon doing all those, you can play through steam but you might have your progress wiped.

[alpine canyon]

You must do step 4 which is to complete the activation with a new email

[jovial kraken]

I have linked my Steam account to my BSG prior to the issues mentioned. So I don't understand why my progress was deleted. It takes me through the tutorial all over again.

[valid knoll]

When I try to do that I get this error as I posted earlier.

[alpine canyon]

What email domain are you trying to use

[valid knoll]

Gmail

[alpine canyon]

right thank you

[alpine canyon]

I have brought up this issue with a CM

[dire inlet]

Maybe we should wait for something on BSG end if they are looking into the issue. I think that the fact that I created new account with new email may have contributed to my progress data being unavailable

[valid knoll]

I agree with you. I don't want my progress wiped if the new account allegedly from what other people have said wipes progress.

[gritty delta]

i never linked my steam account, honestly im a newbie and didnt know i had to. but the sign in still says my steam account is linked to a different bsg account. i think im screwed ☹️

[dire inlet]

Is there anyone here willing to find me in-game and check whether I still have my gear on - if seeing a profile isn’t just limited to friend list, I don’t remember. That could tell me maybe if the data is still somewhere or completely gone

[rapid thistle]

Same old crap, did you find a solution?

[valid knoll]

Nope, not yet.

Waiting until BSG finds a solution.

[jovial kraken]

are you sure you guys linked your bsg account to the steam account? i'm pretty sure it's mandatory to play it on steam yeah?

[valid knoll]

Yes I linked it to a BSG account.

[limber gorge]

I have, I think (?) a similar issue. I purchased EFT about 3 weeks ago from STEAM. I tried linking BSG to STEAM, but it continually failed. Come to find out, without my knowledge, BSG created two different accounts: Tarkov Citizen_### and JammyRick. Two weeks later with support ticket after support ticket there instruction were crap. I kept tell them this, even suppling images of following there steps and that they failed. It seems like a simple administrative fix on there end, but no! I finally asked for an escalation to an administer. Waiting. I can only access two EFT maps (Interchange & Ground Zero). Good luck!

[alpine canyon]

this is a cloudflare issue specifically

[rapid thistle]

ok thx

[dire inlet]

Yesyesyes

[spiral hare]

do the story task “tour” and you can access more maps while you wait lol

[valid knoll]

So then BSG blames the issue on just cloudflare having issues then we just need to wait it out?

[alpine canyon]

the Captcha IS cloudflare

that is not bsgs fault

[dire inlet]

Yeah the support ppl seem somewhat short on both patience and words

[signal robin]

To be fair. The 3 people who do tickets prolly see the same issues 400x a day

[alpine canyon]

OKAY SO

[dire inlet]

Infodrop!

[alpine canyon]

if you followed the directions of the yellow pop up and as a result had a fresh level 1 account. Please contact support

They are aware of the issue and will need tickets opened to help

[limber gorge]

Hmm? "...do the story task “tour”... Too new to EFT. All I want it to access Customs or Woods offline. This is the first game having to only use keyboard and mouse. So, I have my work cutout for me😎

[dire inlet]

Ok let’s just explain to my support guy that he should listen to me now and not sod me off

[alpine canyon]

It will take time and you must have patience

[valid knoll]

If it's not that issue, then what?

Cause for me it won't let me create a new BSG account, specifically with steam.

[alpine canyon]

I'm finding out

[dire inlet]

I play Tarkov, I almost “retrieved” jaegers letter 6 times. Patience is all I have

[valid knoll]

Alright thank you.

[limber gorge]

Well, at least I now have EFT: Arena. However, that's even screwed up. First time opening it, taken directly to tutorial. Mouse sensitive too fast. Quit, return to finish tutorial, and no button to access it. Clicking on "Arena Battle" up pops: "Unavailable: tutorial matches are not finished." No way to access and finish the tutorial 😂 The weight of the world is a yoke on my shoulders. bla bla bla😎

[alpine canyon]

I have just been informed the captcha thing should be fixed

[proven shadow]

Does the new patch address the backend error with achievements?

[void barn]

so I need an entirely new email just to create a new account, cause when I input my current BSG email it says "email is in used on another account"

[alpine canyon]

thats what it says yes

[void barn]

So whats the cause of needing steam users to login to another entirely new account

[alpine canyon]

No idea, we've only been told the steps to give when people ask

[gritty delta]

would that count as an account reset?

[valid knoll]

If we do this is it gonna overright our steam progress?

[valid knoll]

Replied to the wrong thing

Meant that ^

[gritty delta]

i was almost touching level 40 ☹️

[dire inlet]

When I spoke with support initially they didn’t seem to get that their steps would lead to linking steam to newly created account with different email. Maybe the issue lies in the fact that the expected behavior would lead to steam login instead of registration idk

[void barn]

Im not sure myself, we need to open a ticket to retrieve our data I suppose

[valid knoll]

Deep sigh. I'd rather open a ticket than risk restarting honestly so I guess I'll do that a bit later. So disappointing.

[void barn]

ready for 1.0

[valid knoll]

Haha yeah totally. Steam collosive failure 1.0 ready. Idk why I thought they had their shit together with it if it came out on steam.

[dire inlet]

Steam + bsg launcher was clunky enough. But the real clunkiness is how the site and account center interract

[forest lava]

i just lost all of my progress

because of the new update

[wide helm]

They fixed the movement exploit but not the achievement soft lock? 🤣

[soft wing]

Did anyone get a quest “bulldogs under the rug” today?

[forest lava]

new event

[soft wing]

Nice

[valid knoll]

Oh yeah, ppl gonna be crazy upset cause I actually did the Ducktov quest and if I loose my statue + poster that I earned imma be so pissed lol

[void barn]

well we can only hope they address this issue in announcements

[valid knoll]

True. God bless solider lol.

[dire inlet]

I spent like 100 hours making that stash tidy, organized and minmaxing available space, that feels like the greatest loss rn

I was playing sims in tarkov basically

[misty sigil]

Are achievs still bugged?

[valid knoll]

I just got to Item cases. And my stash organized too. To loose it? Idk if Tarkov is worth the restart.

[gritty delta]

300 hours for me, imma gonna miss my hideout

[dire inlet]

Saving for that first lucky scav case, struggling with clutter and lack of money..,

[sweet bronze]

man somebody who was having that issue said today it worked for them, i havent tried myself

[void barn]

@alpine canyon will they be addressing this issue or do we just open new tickets to retrieve our data

[dire inlet]

It is recommended to open a ticket so they keep track of you

They specifically said contact support

[sweet bronze]

@wide helm have you tried today? someone said it now works, not sure if it works

[gritty delta]

I contacted support this morning about it, nothing yet

[wide helm]

Ill give it a try here now and check.

[sweet bronze]

wait you people are losing progress with the new update?

[signal robin]

Not the update..they messed up thier steam linking

[dire inlet]

Can’t say to which update it is related, I lost progress like 5 hours ago

[sweet bronze]

daaaamn for the love of god bsg

[dire inlet]

Maybe overnight

It’s hard to pinpoint the trigger

[alpine canyon]

make tickets if you had your accounts reset

[sweet bronze]

@wide helm please let me know man, i dont have access to the game rn to test it myself :/

[misty sigil]

Thank you. If I manage to kill a boss again I'll know I guess haha

[ashen cipher]

uhhh why is woods with no water?

[void barn]

I made a new account and opened the game on steam, it's still logged in into your original account for me at least. Maybe you can give it a try

[near swan]

Hey i got a weapons case in a marked and when i pick up the weapons case and i want to extract i rollback like i've haven't be in raid that normal ?

[proven shadow]

Global warming hit Norvinsk

[ashen cipher]

fr

[sweet bronze]

did you happen to get an achievement when you were in the raid?

[near swan]

nope

When I extract it's as if I never did that raid

[sweet bronze]

backend error? or infinite loadign screen on the "survided" screen?

[near swan]

i have backend error and when i click on "OK" i got survived screen

but not my loot during the raid

[reef marlin]

It will be fixed with 1.0 release

[wide helm]

It's fixed.

I can progress and get steam achievements aswell

[reef marlin]

That has only been a problem for 1 month now cmon

[wide helm]

hooooooorrrryy morrry

[sweet bronze]

nooo waaay lets goooo

[hearty trellis]

or can i send them money for arena directly

[reef marlin]

Had a stroke reading what you typed

[wide helm]

Yeeeeaaa budddyy, game is playable now 🤣

[flat comet]

This keep saying i dont have swing kits although i have 10 in the inventory

[stoic crow]

Is there no way to get arena transferred to a different account even if it means a progress reset? just want the game to actually give me progress for my base EFT

[reef marlin]

Are they fir?

[dire inlet]

Need to be found in raid

[stoic crow]

must be found in raid, did you buy them?

[dire inlet]

I have the same pain finding them

[flat comet]

i see

[stoic crow]

peep that checkmark on the bottom right of the icon, if it has a checkmark that means you have to find them in a raid or craft them, buying will not work

[hearty trellis]

Im trying to buy arena but Xosla Payment processor says said im blocked idk why i bought the game like 5 years ago just trying to give money to the game to buy arena

[brave halo]

guys I just crashed after doing the last quest for btr for the 0.4 rep needed for ticket. Reopened the game, quest Is gone but ticket still ask for 0.4 rep. How can I fix?

[hollow totem]

what lvl do you need to be to get That’s a Great Plan, Walter from skier?

[reef marlin]

Post a ss of what you are seeing

[near swan]

normal ?

[proven shadow]

Did you get an achievement during the raid?

[near swan]

nope

I just picked up a crate of weapons in marked room 314

[desert fulcrum]

if i try to sign in to link my steam acc in the main tarkov site and site says another account linked and ive linked my acc already (played game for quite a time is it server bussy?

[dire inlet]

Known issue, raise a ticket

A few of us have the same problem

[desert fulcrum]

but what is the issue?

[mint owl]

lol, I was coming here to ask the same thing.

[desert fulcrum]

some new update?

[idle forge]

Hello everyone,

When I try to launch my game today after the update I got this message, but I can't login via steam or anything because it tells me that they don't support the domain address but I still have to "activate" my account wich I did two months ago I think, does anyone knows how to fix this please ? :/

[dire inlet]

I don’t know the details but apparently some steam accounts were de-linked from bsg accounts. In my case, after relinking the account I lost all progress, so best sit tight and let support know you’re affected

[mint owl]

Well this sucks.

[dire inlet]

Apparently they are looking into it, no official anouncement though

[desert fulcrum]

k

[idle forge]

that sucks..

[desert fulcrum]

so basically i cant suffer with 30fps on my patato pc

[tawdry zodiac]

how do i fix this?

[desert fulcrum]

same question lol

[reef marlin]

Restart steam

[dire inlet]

Please read messages above

[desert fulcrum]

done

[reef marlin]

Also do you have the game installed in some weird directory?

[desert fulcrum]

my desktop

[reef marlin]

What

[tawdry zodiac]

huh? this isnt a steam account issue

[desert fulcrum]

you asked where i got it installed

[reef marlin]

Not the shortcut bro

The game files

[dire inlet]

My bad, mixed you up

[desert fulcrum]

in my HDD (500GB)

[reef marlin]

Dude, the directory

[desert fulcrum]

where the hell do i check that am a dum guy

[reef marlin]

Right click on the game on steam and browse local files or w/e it's called

In the settings, also don't install the game on a HDD

You will have a miserable experience

[tawdry zodiac]

i figured it out i had to turn off smart app control because tarkov or steam hasnt renewed their security ticket iirc thats what its called

[reef marlin]

Isn't that the ai shit?

[tawdry zodiac]

bro what?

[reef marlin]

When you disabled it did it tell you that you can't turn it on again unless you reinstall the os?

[tawdry zodiac]

correct you do have to reinstall the os but you can bypass it using regedit which is very unsafe but i just wanna play tarkov

[reef marlin]

Ye that shit is horrible

Did yourself a favour by turning it off

[idle forge]

Guys, How can I reach the support without being connected into my bsg account please ?

[chilly wren]

any idea what i can do with theses items?

i got these from scav case

[proper shore]

no1 here is looking into him, report him in game thats all u can do

[feral tapir]

quick question, after fence gives u the quest to kill 5 pmc in one raid on inter, and shoreline, if u complete for example the interchange one, and you kill a scav on shoreline do u have to re-do the 5 kills on interchange?

[ashen cipher]

sorry

[proper shore]

u good bro

[magic juniper]

how long does it take eft to answer to tickets ?

[reef marlin]

Anywhere from couple of days to weeks

[magic juniper]

someone hacked me... but banned during work

[reef marlin]

Is this Ur ign?

[magic juniper]

ye

got all the evidence

[reef marlin]

Can't find you

Not that I can help, just curious

[outer bluff]

Same for me. Tried dorm 314 for 2 raids and got a weapons case. Error 1000 and lost all loot but gained XP

[gloomy vine]

so question in regards to steam and BSG having issues, if i linked my steam account to a proper BSG account(i checked and its linked) i shouldn’t have any issues, correct? cuz i’ve upgraded my edition twice on the website and it registered on steam, just wanted to ask for clarification purposes

[sweet bronze]

this is hilarious. They fixed getting an error 1000 after gettiing an achievement in raid but now you get it once you get good loot. Legit lmao.

[reef marlin]

Can't find you with that name

[gloomy vine]

ok nvm i read up a little and this seems to be the case i suppose

[reef marlin]

Is 1337_savage your pmc name?

[near swan]

same

[tidal isle]

Sooooo any fix for this?

I’ll try playing a match after work to see if it re syncs but I am doubtful

Just nice to have the passive money flow to my PMC while I play other games although now that there is a new event I’ll be coming back

[kind shell]

Does anyone know of support actually respond, trying to sort out getting my authenticator removed as i made my account years ago, cant log into my account manager without getting past it.

[tough mason]

Does anyone know how to fix the issue of a separate BSG and Steam account but both were made with the same email? I just got a message from my Steam Tarkov launcher that I need to finish setting up my game on the official BSG website, so I went to log in with my Steam email, and It said I already had an account with it because I made one before it came out on Steam, but decided to wait till it came out on Steam. But it also won't let me link the account to steam. It won't let me launch Tarkov till I log in on the website, but I can't because of these two separate accounts with the same email. I wanted to know if anyone knows a way to fix this?

[dire inlet]

Scroll up, it affects other people too. Tl;dr - report to support

[outer bluff]

Seems to be a common issue then. Guess we’re playing something else until they fix

[feral crater]

Hey, my friend got some issue while launching EFT from Steam. It says "to keep playing, connect to your actual account on Steam and fill the form to finish the sign in" or smth. He was level 30 so it's pretty weird. Someone has any clues?

[alpine canyon]

Check pinned messages

[feral crater]

Oh thanks

[feral tapir]

quick question, after fence gives u the quest to kill 5 pmc in one raid on inter, and shoreline, if u complete for example the interchange one, and you kill a scav on shoreline do u have to re-do the 5 kills on interchange?

[misty sigil]

Earned achieve and didnt lose the run

[near swan]

yea

[shy charm]

anyone able to help with an account wipe after linking bsg to steam ?

[alpine canyon]

make a support ticket

[latent marsh]

so basicly there is no fix for this ?

[alpine canyon]

youre supposed to do what it says

[latent marsh]

allredy tried everything

every time i try to connect my email it says "The email address on this domain cannot be registered."

[alpine canyon]

what email domain are you trying to use

[slim spruce]

was your progress on the steam before you linked, or progress on bsg?

[latent marsh]

i tried @outlook and hotmail

[alpine canyon]

you cant use those

[latent marsh]

what do you prefer ? gmail ?

[alpine canyon]

gmail yes

[shy charm]

what if it says email is already registered to an account even tho its not ?

i bought on steam for the first time ever , sank 140 hours and when i linked it wiped everything

[latent marsh]

wow it did work, thanks a lot

[supple nexus]

where do smugglers spawn on shoreline?

[sweet bronze]

so its fixed?

[velvet valley]

anyone

why cant i play the game no more

[sweet bronze]

@velvet valley are you a steam user?

[velvet valley]

yeaa

[sweet bronze]

check pinned messages

[velvet valley]

im gonna try that thanks

i was never logged in

and my steam says this

Note that profile.tarkov.com is not affiliated with Steam or Valve

[tidal isle]

How fix error 507002

I can’t find anything by googling or YouTube and clearing cache and checking integrity didn’t do anything

I’ve tried transferring lower amounts than 750k and that didn’t work either

[slim spruce]

what does the error say entirely?

and what are you doing?

[tidal isle]

Just trying to do my daily rouble transfer from arena. It says “incorrect items transfer fee calculated value. Less than 2 units”

It’s been doing this for days now

[slim spruce]

try to make sure there's 2 items or maybe 3 sets of rouble stacks

[timber sluice]

got the same issue, wont register a account for a linked steam game.. all worked fine before this little update.

[tidal isle]

Will try that when I’m back home. Just trying to at least get some ideas what I can do as it’s been bugging me. I try to knock out my dailies each day and transfer

Tried transferring 300k and it didn’t work so we’ll see this evening with 2+ stacks

[slim spruce]

see the pins

[tidal isle]

I find it odd that it’ll put my money back like this after a restart even if I stack the small stacks into one

[timber sluice]

i dont want to link my account, it worked without issues before, my friends can still play without registering emails

[signal robin]

If you do not link your steam profile to a BSG account, there is nothing much Support can/will do to help you. Not to mention, youre essentially playing Tarkov in free trial mode since its a guest account

[slim spruce]

you must link bsg to steam to play

or have A bsg account

[dense lark]

for some reason scavs that i shot simply dont die and they manage hit every shot on me

[timber sluice]

bye bye game.

[dense lark]

whats happening? i just head shotted a scav with quakemaker

[signal robin]

Thanks for coming.

[cobalt elm]

Hello everyone, can you tell me how to open this case?

[signal robin]

find a case key on a smuggler

[lofty void]

Anyone know how to fix? If i do a solo raid before joining a squad it seem to fix it for one raid.

[wheat onyx]

anyone here a sherpa that can help me figure out why my game reset itself after doing the authentication through bsg/steam from the update ?

[signal robin]

#sherpa-info

[cobalt elm]

Where can he lie?

[signal robin]

You linked your steam to a BSG account and it did the thing it was meant to do?

[cobalt elm]

I had these errors, and I don't know how to fix them

[cedar sand]

If you link your Steam to an existing BSG account then the BSG account data overwrites the Steam data. This is how all things are transferred and saved, like purchased game editions, expansions, characters, stats, achievements, friends etc

[dense lark]

wtf is this

[signal robin]

looks like a scav being a lobotomite

[dense lark]

i shot him on the head and he just standing there

[wheat onyx]

i guess but its basically making me restart choosing language/branch/and name like i dont already have 591hrs clocked as a new player

[cedar sand]

Please re-read what I just typed to you

[cobalt elm]

Where could he be?

[wheat onyx]

so everything ive done is null ?

[signal robin]

Scavs have been eating shots alot lately.

[cedar sand]

You were playing on a temporary guest profile

[signal robin]

Its worth its weight in training

[dense lark]

you dont get it, they are just standing there, they dont shoot me they dont do nothing, i cant even loot them

[signal robin]

Did you Dc from that raid by chance?

[dense lark]

no

i also killed a pmc last raid that dced when i started shooting him

[signal robin]

they are likely dead and just bugged. thats been happening alot too.

[dense lark]

but he didnt fall to the ground when i killed him

[wheat onyx]

welp ill take it as my first wipe i guess really sucks bc i just got kerman to hit me up along with having hella marked keys and 50,000.000 rubles sucks but i was told Tarkov will make me suffer lmao

[dense lark]

it looked like he just tanked 100 rounds of 9x19 pbp on the face

[signal robin]

You did all that in 60 hours?

[wheat onyx]

600

[cedar sand]

If you created your BSG profile and linked before playing as you were prompted to do when you first purchased this wouldn't be something to worry about, hindsight is 20/20 and at least BSG has made more of an effort to force users to link their profiles now

[signal robin]

Honestly it should just be a pre-req at this point

[wheat onyx]

600 hrs technically 591 and change

[cedar sand]

This channel is for technical/account support issues, please ask these questions in like #eft-chat #screenshots or #beginners-chat

[dire inlet]

@wheat onyx make a ticket. They are actually looking into it as it is more widespread and affecting people who had legit linked accounts

[wheat onyx]

where can i submit one ?

[dire inlet]

on the site > support

[wheat onyx]

oh i did that immediately after logging back in, still awaiting a response

[dire inlet]

Let's see then, I had the same rigamarole earlier today

[raw breach]

Does anyone here know about this task? I don't quite understand what I'm supposed to do, and I couldn't find much information on Wikipedia either.

[cedar sand]

You need to get a case from in raids, airdrops and maybe marked rooms

But please ask these questions in other channels in future, this one is for issues like game crashes and stuff

[raw breach]

sorry for the inconvenience

[twin stream]

@sweet bronze any luck with the achievement bug? I was the one who made the Reddit post lol

[unborn bramble]

Im having a problem with my Arena tasks not completing or showing in Arena. But they are showing in the main game

[hoary vigil]

i have an idea but im not sure if its a good idea,
i want to build a little application that waits for my arena match to conclude and as soon as it does it would make an api call to the servers asking for my quest progression so i can have a live tracker on my steam.
Question is, would i be allowed to do that or is that bannable? Since i'd have to use the ingame auth_token of my account to call apon the servers api

[sweet bronze]

with the 2-3 guys that i spoke in here that had the same problem they say its fixed now, i havent tried myself though

[hoary vigil]

im having loads of fun with my arena weapon quests rn and id reeeeally love to automatically display it

if someone of the bsg crew is seeing this please dm me or @me id really like to know if im allowed to do that

[crisp heath]

So i just re installed Tarkov and whenever I try loading into a raid all my screens flash to black and then everything freezes and I have to restart my pc. any fix?

[karmic tendon]

how can i fix this? when i click continue it takes me to bsg but not to login it tries to make me sign in like make a new account, i even tried that but when i try to open the game i still get that error so i cant play

[grave anchor]

Having the same issue as 616 above when trying to launch the game through Steam. Tried to go through the actual BSG website and link my Steam account to my BSG profile that way. Sends me back into the same loop. Any help or idea is appreciated.

[dire inlet]

Known issue, contact support, check pinned posts

[grave anchor]

thx, will try that

[drifting shadow]

for a while now the newest Windows update has messed up the game. What is going on with the newest update of Windows?

i’ve had to purposely not update in order to run the game

and I had to uninstall the newest update

[slim spruce]

preview program?

[vivid glen]

Its the backend error from getting achievements still up or is it active still?

[drifting shadow]

there’s a new update that just happened with the game but my windows updated as well. Two weeks ago. I had to pull out the update in order to run the game because there was an issue with Windows update today. Both happened. Windows updated and the game patched so now I don’t know what my issue is, but I can’t run the game and I had a integrity check for the first time and I never get those.

but I would still like to know why the windows update prevented me from playing two weeks ago

[slim spruce]

integrity check errors are caused by either a corrupt game, disk or antivirus blocking access to the game to repair

[drifting shadow]

I was able to repair the game, but it still didn’t start my PC crashes each time

my PC would crash each time two weeks ago until I pulled out windows update

[slim spruce]

this is the first I've heard of it, it might just be something on your system

ghosts in the machine

[drifting shadow]

something within that update for Windows is what causes the crash

[slim spruce]

you need to determine if you're in the insiders program or not

that program gets more frequent updates that are unstable

[hearty trellis]

HOW DO i buy arena if xosla is denying it they said we have beef from 4 years ago but i dont know what happened

[slim spruce]

if you have error 3032 banned from xsolla there's not much hope unfortunately

even staff have this sometimes and can't get it fixed

[hearty trellis]

i can have someone gift it?

[drifting shadow]

there’s no error code because the PC freezes

[slim spruce]

gifting with codes works yes

but you can't buy it yourself

[hearty trellis]

ok bet i will find someone thanks man

[drifting shadow]

its a kernel security check failure im getting now

and that is likely due to the windows update

i’ve actually uninstalled the game reinstalled it again and I still get the kernel Security check failure

The one thing that fixes it is uninstalling the windows update

I couldn’t figure out anything else that it could be. I updated everything bios, my graphic drivers anything I could think of.

[slim spruce]

if you are using alpha/beta versions of windows that will cause this

make sure you're on the open windows 11 update list and not the preview program

[drifting shadow]

ok i can check that how? on the windows website?

[forest lava]

is there any way to get my progress back after todays latest patch forcing me to make a battlestate account which in turn wiped my account?

[slim spruce]

windows version number and build

[slim spruce]

if your progress was on the steam account before linking that process is irreversible as the bsg account takes priority

you were supposed to link first then play

[forest lava]

soooo theres nothing i can do about it??

[forest lava]

i genuinely didnt know

[slim spruce]

no the progress is lost unfortunately

[forest lava]

alright time to uninstall

goodbye 400 hours of my life

[signal robin]

do yall not read

or what

[forest lava]

i was too excited to play i didnt see it

[signal robin]

ah, why read warning messages

[forest lava]

its not very obvious for someone who doesnt know what im looking at

[signal robin]

i mean, it tells you what to do. you chose not to do it

[runic ember]

Every raid even on factory, my friends and everyone else loads in before me.
My specs are i5-7500, 1660 Super, 24Gb DDR4
It started 2 weeks ago and my general FPS hasnt changed with it.
Please help

[signal robin]

likely a ram issue

[sleek wave]

tarkov needs 36 gb of ram to run decent

[signal robin]

That gpu and ram arent gonna do well

[runic ember]

fuck man, you think turning on auto ram cleaner will help?
might have to sell my car for new pc

[slim spruce]

those specs might not be up to par to play the game well

the processor is too old

[sleek wave]

dang thats dedication to tarkov right there selling his car

[slim spruce]

Windows 10 64-bit Windows 11 64-bit
CPU AMD Ryzen 5 3600 or similar Intel Core i7-14700F or better
GPU NVIDIA GTX 1660 or similar NVIDIA RTX 4070 or better

[gloomy vine]

wait so let’s say i played through steam first, and then registered an account and linked it afterwards, am i still SOL? i’ve been at work all day and haven’t been able to check yet

[narrow raft]

your ram can only reach 2400mhz which is not great for tarkov, especially in this day and age

[slim spruce]

the i5 7500 is a bit below min specs

[narrow raft]

upgrade ram and cpu and you should be able to run the game a little better or faster

[runic ember]

yeah thats the plan, cheers for the info fellas

[slim spruce]

you may be able to fix things by adding a large page file on an nvme drive

since ram is probably the main bottleneck

[valid knoll]

I'm gonna not do this method, as it seems like it literally deletes account progress. Still though the issue is persisting for me just not being able to log in on steam.

My account is already a BSG account so I geniunely have no idea why it's doing this other than mocking it up to a BSG issue with some steam users.

[dire inlet]

Where were these warning messages exactly?

[signal robin]

No

[visual ridge]

I have played until "to great heights 6" in arena, now this quest doesn't seem to exist neither in Tarkov nor in Arerna and I also can not transfer GP anymore, bcs it says I have to do Great heights 3 first...? is this know already?

[cedar sand]

Please read the Arena patch notes; this taskline was reworked, if you had not completed it then you have been given a new task to complete

[visual ridge]

ok thx

[steel plaza]

sherpa calling people names and running laps with an rpg well done bsg right person as sherpa i guess

[visual ridge]

this game just blocks features and you have to do crap again. epic

lol, f* it, NOW i have to do this whole quest again?? why do pve players have to deal again with stupid cheaters? ....... bsgame

[sturdy ridge]

if i fail the BTR quest line does this mean im permantly cannot do Savior ending?

[pallid vapor]

Are people having issues with the update and steam not validating their shizzz??

[lyric bridge]

yes

[slim spruce]

see the pins

[pallid vapor]

Im going to assume no fix yet.

[pallid vapor]

Im sorry... the pins??

[slim spruce]

[pallid vapor]

ya I see that one...

NM

[sturdy ridge]

if i fail the BTR quest line does this mean im permantly cannot do Savior ending?

[rain forum]

depends what you mean by "fail"

[real yoke]

??codes

[white steppe]

Redeem your goodies → https://www.escapefromtarkov.com/promo/activate (Or launcher → your name → activate code)
SBEUKOMAR | SCAVYBOI | GOONSQUAD | LIGHTSOUT | PAY2WIN | ELVISVISTA | INEEDSPACE|SPECIALDEAL

[sturdy ridge]

means i cannot do the Savior ending i assume if i potentially sided with Skier and ended the BTR's questline

which i dont remember nor dont know how to check if i did sided with Skier or not

[rain forum]

you have to complete the BTR questline ending with the quest "the price of independence" and you need to make sure that you do not side with skier

[sturdy ridge]

how do i check if i sided with Skier or not, i completely forgot tbh

if i do which means i cant do Savior ending right?

[rain forum]

erm

[sturdy ridge]

sorry lol im new to this

[rain forum]

if you show me your active quests i can probably see

[sturdy ridge]

which trader

[rain forum]

skier

[rain forum]

did you say you have already completed the btr questline?

[sturdy ridge]

i have no clue since BTR quest doesnt show up anymore and i think i might did something wrong cuz i dont remember doing the price of independent one

yeah pretty sure i didnt have that final BTR quest

[rain forum]

did you have to transit from customs > reserve > woods > lighthouse

[sturdy ridge]

nope

[rain forum]

ok so your not finished with the questline then

[sturdy ridge]

fakkkk

[rain forum]

you can see your active quests with the BTR

[sturdy ridge]

rip savior ending

[rain forum]

you might still be fine

[sturdy ridge]

i still have this active tho

[rain forum]

gimme a sec to boot the game ill show you where you can see your active BTR quests

[sturdy ridge]

thanks i love u

[rain forum]

cant remember off the top of my head where you can see them

[sturdy ridge]

i dont think you possibly can

[rain forum]

oh ok its just

character > tasks

side

[sturdy ridge]

i dont have my BTR man here in task

yepp i just check, no BTR here

[rain forum]

would you have done the questline previous to this wipe?

[sturdy ridge]

nopee

it just gone while i didnt notice for some reason

[rain forum]

ok, do you have the achievement "all wheel drive"

[sturdy ridge]

lemme see

[rain forum]

ok

[sturdy ridge]

🥹

[rain forum]

@sturdy ridge dont say that, even if your joking we dont allow that here

[sturdy ridge]

oh shoot mb

[rain forum]

all i can suggest is that you find the btr driver in raid

and see if he has any tasks to offer you

[sturdy ridge]

alr lemme head in raid and see

[tidal isle]

about a week like this now

[vague lotus]

wth are smugglers >_< just got headeeys

[snow dagger]

any idea what to do with this? I have followed directions done what they ask but it doesnt change anything. Not sure what to do next

[cedar sand]

Open the website, login with the Steam button, and then add an email to the account

[snow dagger]

I tried to do that. I have already been playing for months with the linked acount and it says it already exists.

[cedar sand]

Again, you need to log out, and then click the “login with Steam” button

[snow dagger]

thats how i got this error

[valid knoll]

I had the same issue, people said earlier to message support. Lot of steam accounts got locked out of their BSG account this morning and can't login. Still waiting on a message from the support team.

If you make a new account other people were saying when they did that it completely wiped their progress so I just wouldn't wanna risk it.

[stone pendant]

It wiped me

[valid knoll]

..yeah.

[stone pendant]

I just joined a second ago to ask how to fix it

[valid knoll]

We're all kinda waiting for BSG to announce that there's an issue or at least acknowledge it.

[cedar sand]

The progress wipe is intentional

It’s not an issue

As I’ve explained about 100 times

[valid knoll]

Progress wipe yes, completely logining into your account and finding your a new account when you have a prexisting account no.

[cedar sand]

Yes it is.

[sturdy ridge]

GOT IT, looks like i have to manually find him and accept quest, i didnt know that i thought it was automatic

[stone pendant]

Can I ask why it’s intentional? I just verified my account and lost the last month worth of playtime I had. Like i actually want to know not tryna be smart

[cedar sand]

I explained it in the message I just forwarded

[rain forum]

Make sure to stay on track with the BTR, do not complete any skier tasks that are part of the BTR questline

I’m not sure where the points of no return are

[cedar sand]

The data is saved to the BSG account, not the Steam account

[rain forum]

They are not clearly stated like they are for story quests