#community-support
1 messages · Page 412 of 1
So i went into labrys and used the blowtorch on the door but i cannot open it?
scammers
do we have any update when we can get the arena update if u have thru steam
hi can some one help me i purchase BEAR Senezh as a gift as i all ready have this for my self but i dont no where it has gone and i got no code to gift i yo a friend ?
Can't click anything?
ye, me too lot of times. alt+f4
Gifts are emailed to you
Click the mail button in your purchase history
i will have a look thank you
are the new dlss presets worth using im currently on a RTX3090 and a i9-12900k . i avverage around 80 fps ?
about to go mia because unplayable ass game counted me as in the game and it failed to even connect
Anyone know why the armored case craft is saying I don’t have the case when I go to workbench and try and unlock it for story after I went and got signal jammer?
i got a code and he put it in and nothing worked
Where did he put it? What do you mean?
he tryed to redem it on the site and in the luncher
And what did it say when he entered it?
keeped saying error
What error?
hes got 2 wait 2 mins as he hit max attemps lol
Can someone helpm me with this? I can t log in cause my acc got blocked temporary
anyone have an issue on a server where when you shoot a scav/pmc, they "die", but their animation stays in the last animation before you shot them? My last 2 raids have been like that, on different servers, where a scav will come up to me, i shoot him in the head, but he keeps walking on the spot.. No desync shown on the server. Also i got killed by a pmc who wasnt visible on my screen, but he obviously saw me
It tells you what to do in the error message you screenshot
I did contact the supp but i did not get answers
You have to wait for them to reply
Account support is not provided via Discord
We are players just like you
We don't have an answer for you, you must wait for support to contact you back
hes got 2 wait 2 mins as he hit max attemps lol but it come up with promo code not found
ok ty mate
Then the code is incorrect or does not match his game region
how do i get this refonded then or changed
Contact support
But there are no refunds
Or region changes for gifts
o great
ok thank you i just need the email for support now then 🙁
You should contact them via a ticket on the website
Emailing them is for users that can't access their accounts
I get quite often "bad hideout timestamp" error in Hideout, restart solves it for few raids then it comes back
anyone else experience a buggy hell trying supersampling via nvidia driver? Ingame super sampling is fine, ignoring the sad fact native with dlss looks better...
Im not sure if its the driver or game that is the cause
i cant turn in my gn part 3 gunhttps://cdn.discordapp.com/attachments/1022213455106818058/1479204817384509490/image.png?ex=69ab3056&is=69a9ded6&hm=2f0c1334f1596af927d0958e5dd607f4c699204b41ce8a7086d0c19edbce5a50&
where am i doing wrong
@raw breach Weapon ratability under 60? Pro tip, stats are helpful xD
and, ignore my typo if you get my question xD
nah its 100 sir
its heavy
It says it shouldn't weigh more than 4 kilos, but what am I going to unscrew?
also part 17 is broken, with current parts, its impossible to reach 70 Ergo with AK-102
Is the mag loaded by any chance?
Also wrong stock I think (?)
yes i cant turn in
Can someone help with ping problems? Since yesterday my ping is going crazy and i cant move. On every servers, doesnt matter if i choose auto select or select it from list. I got like 300 ping and i cant move from spawn or i move few meters and go back to spawn. Game is totally unplayable, but my connection is good. On speedtest and in cs i got normal ping
nobody seems to be helping about that issue im having it too and no answers
2 days ago i was playing normally and now its unplayable...
cant even use the main menu
My game is working normally till i connect to server
How long do you have this problem?
oh no i have lag everywhere and servers and i had one disconnect me in the load screen and then count me as in the raid, even though a load screen is the furthest thing from a raid
im probably gonna stop playing for a while if i have to risk losing my stuff to a server AND enemies
Im trying scav or factory without any gear if i need to check if its good
I reinstalled game and nothing. Problaby i tried eveything but nothing works
Arena also lagging
Okay, so I am brand new to escape from tarkov (and pc gaming) and could use a little direction. What map am I supposed to drop in on? Interchange has guys sniping at every extract point I go to. This prevents me from completing any quests...
I think customs is the easiest one and you have a lot of quests here
And ground zero for first quests
He doesn’t yet if he’s new
#screenshots guys am I screwed?
like, he asked me to hand in all the major and minor evidences. I was in the process of doing so when all of a sudden after the seond major evidence the option to hand in the rest just dissapeared
I found all the major and minor evidences, got all this way and then while handing in all the stuff, the options dissapeared half way in and I only got the option to to tell Kerman that I wont be bringin him more stuff and that I will continue on my own, locking me out of the savior ending. Happened to me 2 months ago. I reset my account got all this way, and now I have the same problem again
what to do
I have tarkov installed from steam anyone else have issues where it says you have to install the game
does ur helmet get removed when you first deploy into terminal now?
gunsmith 21 is broken
help chat
it refuses to take this pistol by any means, I made it exactly as in the tutorial
also 3 and 17 broken
I'm playing Tarkov but I can't see it on Discord, why
playing pve with a friend and this pops up for the non group leader every time we load into a raid. is there anything we can do about it?
still cant play arena, it wont give me the update
Is virtual surround sound bad for tarkov ?
I just read it today and I've been using hyperx virtual surround sound for like 8 years now. And I've always been confused as to the footsteps audio
I need help badly. I haven't played in about a year. Im trying to download and play again but it keeps saying I need to repair it. Ive uninstalled and reinstalled 3 times and nothing changes. When i start the repair, it just sits at calculating time left. I start in admin mode still nothing. I have the edge of darkness edition. Thanks
Also, I have done the repair everytime but it just sits at calculating time
run adminstator bsg launcher
I’m new to eft as well and my first game w/o using a controller. Woods is another recommended location for new players. If haven’t already done so check out Map Genie. Besides the raid maps there’s additional game information.
On STEAM for me the game performed the update. Then, I encountered no issues launching the game. Still have an issue? After the update is done try restarting the computer.
while on arena or eft i deal with it acting like it wants to crash when loading in or out any way to fix that? I've got good internet and a good rig
is terminal armory bugged? i loaded in earlier and my kit just wasn't there
I think my SSD might be cooked but is anyone else's disk spiking to 100 post update? game ran just fine yesterday and today its unplayable.
any ideas? reddish veins... in any dark objects
trying to que for Labyrinth on PVE, and its stuck. last time it happend it qued for 15 minutes before saying "session over" and returning my kit but i still lose out on the keycard and key hit. Any idea's on a fix?
launcher isnt opening
so i did the transit exploit this morning, saw my stash and everything but now i am stuck in matching. tried relaunching a few times no luck any ideas?
game stuck on loading - I had to press on the EXE in files to get this to even boot, the button in launcher was doing nothing
already tried integrity check
using the the steam version of the game
my main game is working
how do i complete the story quests? it says i have to give 5 toolsets to prapor. I have 5 FIR toolsets in my stash and there's no option to hand it over
Hey folks. I have 6,000 hours but have no relevant ideas from that time that would help me solve this problem. Since the patch, every time I launch Tarkov my Windows PC blue screens/BSOD. I've uninstalled and hard-deleted, updated drivers...
is tarkov the only game this happens to?
just got 2 kills on shoreline for punisher part 5 and i was wearing white 6b47 and paca and it didnt count
what am i supposed to do to report it?
i can show game code and the fight and everything, I just got shafted.
Which paca
Its not the paca, it was the helmet
https://escapefromtarkov.fandom.com/wiki/The_Punisher_-_Part_5 - Lists all items that can be used for the quest
LO
i don't think the winter camo 6b47 counts for punisher, just use a normal ratnik
hi guys, I just accepted "Professional fitness" quest from Ref and he didnt grant me a arena access
right but why doesnt it work
anyone having problems with items missing from there stash randomly?
do you guys know why
like is it not a 6b47 helmet
it is but we are playing escape from tarkov after all
my balls are peacekeeping mission right now
Hi, my ref task just lost the to the great height task and be replaced with professional fitness. Now i have to finish this to unlock great height?
Please read the Arena patch notes
ty
restart game?
I tried, but it didn't work
I took a 2-hour break and came back in, but it's still the same
I downloaded the after almost over 2 years to play the PVE server, After playing for 10 days I randomly got this error, I check online for solutions and nothing worked, except some times re instilling the launcher made it go away and i could log in, when i did log in the game had like a 70% rate of it not being able to load the profile and it would show and error http something and close, then sometimes it would work and i would play a raid and then after healing screen it would not go into the profile and it would crash, which leads to it not opening again and etc ect, can someone please help me this is so frustrating. Thank you
nice muzzle flash
Disable any VPN you may be using, if you do not have a VPN, you must follow these steps:
Suspicious behaviour. CF-RAY
May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress (you may use 2ip.io service for that). You may contact support via site escapefromtarkov.com/support/contact or by an email support@battlestategames.com.
From: https://www.escapefromtarkov.com/support/knowledge/426
I do not have a vpn and i never did, and its crazy cause right now i randomly logged in but the eft website says you have been blocked lol
Did you even read the message I just sent you?
my friend got banned on Pve for no reason and the support isnt replying to his ticket.. can you help?
No, can't help
@cedar sand help plz
how long is it going to take for his ticket to be reviewed?
I don't know
oml
Can't help
why
Of course I did, but the thing is that this error comes and goes as it pleases, and also i can not submit a ticket from the link you gave me because this is happening.
So how am I going to solve this?
Please read the whole message that I have sent to you, the answer to your question is already there
Open a bug report ticket? Verify your game files?
When I open a ticket, they respond two days later. I don't need that, and I've tried every other solution
Well I am just a player like you are
So I have no idea why you expect me to be able to do anything
Is anyone else having a problem with To Great Heights not working since the patch?? Not showing any progress when i switch back and forth?
Is anyone else having problems with only getting:error connecting to auth server
error 213
I get either that or error code 214 all the time when I try to log in to the launcher
anyone else get that after leaving a raid on pvp?
Please open a bug report in your launcher
In the falling skies chapter, should i handle the armored case?
Will it be easy to get it back after give it to prapor?
Yes, launched a couple other games with no issue.
You should follow thier rules for making reports of misconduct.
why can't i buy shit from sellers?
Check event viewer, see if it gives you anything thats causing the error.
You could also try rolling back graphic drivers to previous versions 1 at a time and see if any of them work
Click the "Fill Items" icon. 
↘️↙️
↗️↖️
Crazy how its like...intended
Is anyone else having issues with tarkov ? I go in a raid. And it keeps telling my progress un able to safe
Hello, I dont know if anyone can help me with this but my windows crashes everytime I open up tarkov and only when I open tarkov the bsod code is "page fault in non paged area" i have reinstalled windows and all of my driver's are up to date is there any fix?
drivers were good while I was playing last. Just installed new ones yesterday w/ a clean install just in case, with no better results.
Just out of curiosity what are your specs? Because im having the same issue
Actually wait is it installed on your c drive? Because I just moved it to my c drive from my d drive and it works now
Nah, already on D. I played with locations during reinstalls.
Ryzen 7 5800X3D, GF 3080 Ti
Huh, thats odd then I put it on my C drive and it started working again, I figured we would have close to the same specs thats why I asked but I have intel and nvidia, sorry I figured I could've helped ya
and event viewer giving any info?
Crashes, but no useful info I can see. I just updated my BIOS. EFT must have released a small update to the latest patch because I had an update to install when I started the launcher.
Checking file integrity before I launch it and possibly crash again
12:59:57: Starting BattlEye Service...
13:00:00: Updating...
13:00:07: Installing BattlEye Service...
13:00:13: Failed to install BattlEye Service (4, 5000041d).
is there a new requirement for arena transfer or is it a bug that its locked for me
did to greater hights part 3 at start of wipe and after update it says I need to do it but I dont have the questline since i've already done it
completely locked out of arena transfers
Installed BEye manually, which allowed me to launch the game annnnnd BSOD
go to windows settings and make a new user account on the PC, then log into that account and run tarkov and see if it launches
same with me im so confused
dont have it through steam
Run the launcher as administrator and select the run as administrator option for the game .exe file too
i cant launch the game i have an update
can you see about the arena thing or something
but if i try to update the error happens
You don’t even have an issue to solve, you just need to read the Arena patch notes
yeah i did
Nothing that I just told you to do requires launching the game
and i cant even transfer anything
Well you didn’t read it closely enough
New tasks have been added, if you were on to great heights, your task progress has been reset
You need to do Ref’s tasks
AGAIN??!
Yeah that’s what it says
None taken, I’m not a developer
Just explaining to you that there’s no issue
You just didn’t read the update
okkk
Hello, im desperate for some help please, ive been playing tarkov just fine for years on and off but this whole week ive been having an issue where i will be in either a long (over 12 minutes) loading screen which just ends in the game saying "your character is still in the raid!" (which makes no sense because i died/extracted already) and then "server connection lost" and it loops like that forever OR an infinite loading screen (i waited up to 40 minutes before giving up) after a raid ends and nothing updates, that is to say even if i die, if i alt+f4 out of the game and come back all my gear is still there. i have EOD edition and im so frustrated i cant play the game i paid over 100$ for.
just incase, i already disabled MIP streaming, verified game files, reinstalled game multiple times, once onto a different SSD just incase, changed server region manually 3 seperate times, reboot PC multiple times, cleared logs and cache, flushed DNS, reset router, increased disk page to 30gb, ran as administrator, changed DNS to 1.1.1.1 AND 8.8.8.8
i have 32gb of ddr4 ram and a 3080, never had this issue before on this computer that ive been playing the game on for years. can someone PLEASE help?
||soooooo im already locked out of the good ending now but im pretty sure "they are already here" has a massive issue where you cant dissable the button at the power station and the note doesnt spawn and i had no choice but to just leave. im assuming this is unreversible (i havent handed over the flashdrive yet) because it doesnt spawn on any subsiquent raids||
So after the update today, I got a weird error. When I restarted Tarkov, it now brings me to the welcome screen and then to choose USEC or Bear. I have restarted computer, cleared cache, logged out and back in to the launcher. Previously level 56. When a friend looks at my profile, it’s still there. I emailed support, but not seeing that this is happening to anyone else? I don’t want to select USEC or Bear in fear it will reset my account
You have either already had your account reset or you switched between PVP and PVE mode
I wonder if this is the right place to ask...
I'm trying to log into my profile on the website so I can wipe my PvE progress post 1.0 launch so I can get the storymode elements, but I can't even log in. The 2factor code won't send to my email. I've been trying for hours now.
Does anyone know how to trigger the 2factor email to my inbox? It says sent when I try to log in, but nothing ever comes. (it's not in spam, it's not routing elsewhere, it's just failing to send)
No one here can help you with accessing your account, see the pinned messages for steps to follow
anyone have any idea why tarkov wont send me a two factor verification email?
Please read one message above
my bad
Thanks - I should have checked the pinned messages - I'll email support@battlestategames.com -- thanks!!
We need a new 20-gauge shotgun! Like the Saiga-20
Or a civilian semi-auto or pump
??tc
Don't forget to head on to the Tarkov Community website at https://tarkov.community/ and add your feedback! Devs and Reps regularly look through and answer player feedback there, and your input matters!
Anybody have a glitch with Ref task professional fitness part 1?
I played a few matches and switched back to normal EFT from arena and the task wasn’t complete….am I missing something?
same
i did the taskline on pve before the 1.0 release of eft.
is this a reason why i dont get any progression on the Professional Fitness part 1 task on my pve account i wiped after 1.0?
it says "complete to great heights part 3 [pve zone]" when im on the ref page in arena
and if i press "tasks" in arena i have no tasks in "main" at all
looks like 2factor emails are going out again
anyone haveing issues when loading into raid the since the past two updates
guys no one can help?
did they reset arena quest bc it making me unlock transfering of loot again
Please see the Arena patch notes
okay
I had EFT Arena removed from my account even though i purchased it.
just downloaded the launcher again and logged in. Its telling me I have to buy it
You have logged into the wrong account then probably
No thats not the case. Are you a mod or someone attached to Battle State? I can send you screenshots
"Error during installation Access to the path 'D:\Battlestate Games\GameAssembly.dll.old' is denied. Error: 0" any idea ?
No one in this server can you with account issues
what does it mean when it says "0 tickets avaliable today"
But I have seen this exact issue probably in the region of 40-50 times, they’re always just logged into the wrong account
It means you have no more remaining tickets you can open today
i just logged into the launcher with the same email i have a purchase confirmation of the game sent to
but i havent opened any tickets ever except for one? does this mean that they arent taking tickets at the moment?
its the same account that owns eft
That doesn’t mean anything
??? the account that the game is tied to is the same account I logged in with
Show your transaction history
It will show Arena if that’s the case
Your account email and purchase email can be completely different
I can buy 200 different Tarkov copies if I like with one purchase email
Doesn’t mean they’re all able to be logged into with that same email
I use 2 emails. I just tried to log in to the EFT arena site with the other email just in case. its says the account doesn't exist
like im not stupid
I’m telling you I’ve seen this upwards of 50 times
and im telling you I dont have access to what I paid for.
So if you cant help get me in touch with someone who can
Then contact support with your transaction ID
what are the details? theres literally no contact info on the website
Yeah there is
only reason im here
then send me a screenshot
thats a knowledge base
theres no way to talk to anyone. no email. no chat. nothing
Right here
Can open tickets
And their email is listed
Can also do it from the launcher
By clicking the big “support” button
Can also view the pinned messages of this channel for FAQ and those same links
But as I already told you, game licenses don’t just disappear, you’re definitely just logging into the wrong account, otherwise you’d have a transaction history to show when I asked
im not gonna shot some shit stain mod in a discord my banking history
I’m not asking for your banking history
Your transaction history on the Tarkov website
anybody know what's going on here I'm getting access denied trying to install the game or uninstall it
Run the launcher as administrator and disable antivirus
is it normal for the server: Live to be orange?
Yes
after this recent update i havent been able to load into streets i just get a unity crash notice but any other map is perfeclty fine
So I'm playing with my woman and she is sitting right next to me. We are both set to US EAST which is where we live. But, whoever isn't the host keeps getting kicked while loading in. At first we thought it was a issue on our end but if I host she gets kicked. I she hosts I get kicked and it's getting beyond frustrating
It's even crashing the game at times
Guys can I have some help I’m trying to uninstall tarkov arena but the uninstall file doesn’t show up
i just reset my profile and still not working. im at a total complete loss. i literally have nothing else i can do to my knowledge. same issue.
its so weird because i can load into a raid easily within 3 minutes, run around do everything, take quests etc. but getting out of the raid is the issue
I've been getting a long/infinite loading screen after raids since I updated to today's patch -- I have to kill the client and clear my cache before it'll get me back to lobby/menus. Had to do this 3 raids in a row this evening.
ive been having to do it every raid, and the progress wont save, as in, when i alt+f4 and log back in, all my items i was supposed to lose since i died are back in my inventory. cleared cache too and same thing. do you atleast keep your progress?
Yeah I'm keeping progress
just tried again, alt+f4'd and it takes me back to the "alert your character is still in the raid screen" if i click recconect it'll give me a server connection lost error, if i click exit raid, its the same loop. infinite loading, then alt+f4, then same screen
Gotten the same thing 4 more raids in a row, have to restart and clear cache before it'll ever load back to main menu. PVE side, if that matters.
making this issue a lot
after this new patch
please tell me otherwise, i really dont want to reinstall the whole game
Would anyone happen to know how to fix an issue where the game just doesn’t want to load past “loading profile data”
Why don't i get the quest Professional Fitness for Arena? I'm lvl 42 on PvE and got it there, but lvl 36 on PvP and didn't get it there? Is it lvl 40 min or smth?
Hello, does anyone could please help me out of this? I launch EFT from official launcher (Not Steam). And it show this ERROR window for me
Version ID is the newest version
Did you try launching as admin
No, I can try it now
I tried, but also this error
You aren't using a VPN right?
Yes
So you are using?
Yes, using
Turn it off
tarkov doesnt work with vpn
It's game VPN, dedicating to games. Before CHN region out, we always using this to play via RUS
doesnt matter what vpn you are using. tarkov does not allow any
I know what's your meaning. The thing is, player in CN always do this. And never show this window before, including now, my friend using the same VPN and RUS region, but no this error showing to him.
That's strange
If player didn't using vpn to matchmaking, the ping will go to 200+ for nearly all servers. ASI-China's ping is 160, ASI-Janpan's is 130. Only these under 200ms.
This is not using VPN
Yes, i got you.
To speed up the game to Russia, only need an accelerator launcher. For the internal game region, just select Asia as usual.
不是这个错误,在往上翻翻,这个错误是我按那个老兄的说法去做的(关加速器)
we are an english only server. #rules you can find other regions here #regional-communities
this update is somehow making my pc laggier? I was at ~150 fps in most maps, but i can barely make it to 90.. the fuck happened?
I like the faster loading times but jeezus
Hello! I recently have high pings on all servers after the recent update from steam would there be any solutions for this? Never had this ping issue until recently (I dont use vpns)
Hello everyone. Please tell me why, after completing a raid on the factory location in pve mode, I get an error 1000 and my progress is reset.
backend error?
yes
what weapon did you use? unequip everything and use different stuff and see if you stilll get that error
In PvP mode, when you select a location, the time at the factory stands still, but the progress is saved and the error does not appear
of course, you have different equipment.
I used an AK-47, but I also went on raids naked
what's the weapon/rig that you used when you got that error?
I've already checked the files for integrity and cleared the cache, but the error persists.
Maybe I can write to the game's support team?
unequip everything you are using here and use new ones.
Okay, I'll try it and write about it.
bro, it helped, but I can't figure out how it was related to the equipment
Do you think this error will appear again if I go out with this equipment?
inspect your rig and see if there's anything weird, and try disassembling your weapon
i have done create a distraction part 1 and to great heights part 5 but Against the conscience part 1 doesnt show up
sry
Is prestige bug still a thing?
Uh, is there a new bug with exp gain and end of raid stats? I just killed a player and 4? scavs in raid, but the end screen only gave me 128exp and said "no kills".
I have the players gear i looted as well as dogtag and a quest item i picked up though. so its not a rollback or something.
Good afternoon. Does anyone know more about the bug in Terminal where you can't find your equipment in the lockers? Does anyone know if this is a "always happen" or it just glitches out some times?
iv unfortunately done a lot of terminal tries so far, and noone of us had the bug. When you are not alone its hard to find your stuff, but it was always somewhere.
I had my first attempt this morning and it was glitched out. The locker was there but clicking the search button did nothing. Just trying to figure out if it's happening for everyone or not. If not, I'll give it another spin in a few minutes and report back here on outcome
it seems so
you should file a bug report in the launcher as its a rather serious problem
So after yesterday's update, my game takes like 5 minutes to launch... and exiting out of raid takes like 10 minutes... it is like it was a few patches ago... no issues with my pc I have 64 gb of ram and this didn't start happening until after yesterday's update...
Hello
Im not sure if anyone else has this issue. Does anyone have long load times when launching the game and when getting out of raid back into their stash?
It takes me maybe 5-10min to get into my stash when launching and about 5min when done scaving.
I have the game on a NVME and have a 9800x3d if that makes a diffrence.
I was good until there was a weird update last night
Did that, was just wondering if anyone else has seen it.
same brother
idk if this is the right channel but is the cheating still bad after official release? From what ive read people are pretty split on if the cheating has gotten better so can anyone give me a clear answer?
have you found a fix? I tried exiting launcher, I tried running as admin... nothing works. I've been staring at the background of factory for 5 min now after leaving a scav
no
I cleared cache and temp folder and checked for updates and verified files as well. All did not work
I even restarted my comp.
On reddit i see a few people with the issue as well . So mayybe its a BSG thing they messed up
same here, still looking for a fix
anyone?
i found a player and killed him but i cant check his backpack
what do i do
i click on search but it cancels itself
Yea no idea
Its gotta be BSG
i cant turn in my gunsmith part 3
~~Hey can someone confirm this is the right way to upgrade edition, as there as a ton of negative reviews on steam about this, but they all seem user error.
I bought the base game on Steam. I have not linked any account, I use the login with steam on both website and launcher and have the autogenerated profile name. I intend to upgrade to unheard. To do that I will simply do login with steam on the website and then purchase the unheard edition upgrade?~~
I am reinstalling. will update this thread with what I find
did this fix it?
nope. can't even get to main screen
Dam so must be BSG side
Anyone else can't start up the game? I keep getting an error
Mine just gets stuck on loading profile data forever
Why are my load times taking so long and how do i fix it?
I put in a ticket for these launching game and extracting raid queues, I feel so reluctant to play knowing I'll have to wait 5 minutes of spinning wheel just to get back to the main menu.
I was also having those crazy starting the game and leaving raid times (5+ minutes, at least) after the update. Clearing cache, logs, and validating files did nothing. What helped for me was getting a new IP via resetting my modem (I also rebooted the router for good measure). After that it's back to normal, so it seems like it was some sort of routing issue between the BSG servers and I. All other games and internet speeds were fine beforehand. I have no idea if this fix will stick or work for anyone else, but just sharing.
Good afternoon, I have colleagues part 3 quest completed and i'm level 50, and still haven't unlocked quest "Swift One." Can anyone help me with this issue?
The only thing I know is to relaunch the game.
why does this happen, how do i even loot it????
I escaped via Savior on PVP and didnt get my achievement does anyone know how I can fix this ?
absolutely gut wrenching to go through all savior requirements to not even get the achievement
@viral granite responding to your pinned message I have no idea who to reach out to here.
read above please
???
games actually broken right now
i lowkey can NOT get into any raid
once it hits awaiting session start it starts lagging incredibly hard to eventually stop responding and crashes.
idek what the problem is my specs should be able to easily handle the game
ever since the latest patch this started happening
After the latest game update, my stash was almost completely deleted. Does anyone know why this might have happened? Several other users have had the same issue.
Just die 3 raids and btr driver has no tasks for me. I havent played in roughly a week so im not timegatted or anything. Im genuinley confused on what to do to get his tasks. Anyone have an idea
I have a similar issue, except I can never get back from raid no matter how many times I try it just loads forever until it times out
I reinstalled and everything anf nothing helped
im having something similar as in my game will crash before a raid, and if im able to get in a raid befor that happens it will crash going out of a raid. it will always crash
dorms buildings on customs are busted, i just got one tapped by a scav from the bottom floor to the third floor through the entire fucking building and all its walls and floors,
the scav did that in a full sprint and just instant headshot through multible floors and walls through a level 4 helmet as if the building didnt even exist, and on a side note the devs need to tone it the fuck down with ai specifically targeting limbs, especially the goons, i do so much as have the tip of my elbow around the corner and its already hit three times and im like a pube hair from death. im fine with bosses being buffed as hell but their instant limb targeting needs to be addressed. i dont want to have to resort to cheesing the bosses, this is pve btw.
I keep getting “One or more errors occurred during matchmaking (invalid matchmaking operation)”
After the first raid I do with friends it does this every single raid
This has been occurring the since two days ago
yo anyone else getting stuck on the raid ended screen. i click next and that shit gets stuck loading forever. only started happening after the latest update. already uninstaled and reinstalled, any one got work arounds?
Just noticed that the "AIM" is not showing a "Release" option in controls? I have always had it set to release RBButton then press to hold breath...anyone else not seeing a release option for AIM ?
Did you find a fix for this?
https://www.youtube.com/shorts/KDukr4sZuB4 0.12 look at his setting release on aim
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My game has been affected by the missing setting for AIM....please add the option for press , release , continuous and double click. It is missing. All other settings have this option
nope
Sooo i dont know if this ever happend to someone other than me but
I cant get the code on the app, it just disappeared and if i try to ask for a new password I get the same screen...is there a way to fix this or do I need to send a ticket?
This issue is only for website since for the game i can play freely
Please see the pinned messages
ty
why do my graphics look like a dog took a fat shit and didnt cover it up (high textures btw)
Mip streaming and or low resolution
and no im not on a 2004 monitor
Yeah turn that setting off
This is literally what mip streaming is
It loads textures at a lower quality to use less vram
most useful setting
to add to this: scav works just fine somehow. i can load and get out of raids easily no issue with scavs. it only happens with PMC?!?!?!
have you tried turning it off and on
hi,
It's been a while now (I must have done more than 50x 6 hour crafting) that the cultist circle has “stopped working.”
After I completed the hideout 100%, the 6 hour crafting stopped working.
Since then, it hasn't given me anything for the quests, just random stuff like the photo in the example.
Is this a bug or is it normal?
For example, I had the uncompleted drip-out quests part 1 and 2 and also the quest ''special offers'' the whole time, but I never got anything.
Have they completely removed the possibility of the cultist dropping items for quests?
did they roll back the fast queues patch? This shit fucking sucks again.
having same issue 2 months later, any known fix? trying to barter thicc weapon case (occurs after restarting game as well)
i'm getting into matches in 2 mins
yes
same on us servers i cant get into games in less than 5 mins
update it works fine on PVE but pvp doesnt work
Hello! i cant reset my password i do not get an email from battlestate games anyone else have this issue?
#community-support message id try everything here first.
ill try this thank you
the problem is i cant ask for another email link it just says try later and iam sure i dont have the email from them but ill try to restart everything and se if i can request another pw reset
Nothing worked i dont know the timer to get a new email from them but i sent a ticket to the support.
what is this skull means, goons?
Anyone else having trouble listing defibrillators on flea?
I've been able to sell them in the past, but now I'm not getting the "Place Offer" button to light up.
do u have enough for the fee
i thought the fee came out after it got sold XD
nah lol
working now XD
Recently Having very high ping on all servers didnt have this issue previously my first time encountering it anyone else having ping issues?
I'm in FNQ Australia, even getting high ping on our local in Sydney... averaging 60-80ms usually. Been happening for a while now.
Anyone else think theres an issue with the Tarkov Server setup?
same thing idk what does really means. Does anyone knows?
Google search gave me this
"Purpose: Signals a 100% chance for a specific boss to spawn on that map"
so its like 50/50, reshala or goons 100% spawn?
or both?
maybe all of the above?
interesting, does it affects on cultists.
i didnt find any bosses on map, mb bug or something dk
Hello, the game loads so slow it takes like 16 mins and then gets stuck at loading loot pools, then it disconnects me from the server, does anyone know how to fix this?
my game keeps crashing when Loading Loot pool please help
@proper hamlet @royal ore What are your PC specs?
Ryzen 7 3700x 8 Core
Gtx 1080
16gb Ram
Amd ryzen 5 3500x
gtx 1650 4 gb
16 gb ram
??pagefile Please follow this guide, you both do not have enough memory and that is causing your issue
thanks
Does anyone know how to avoid the marker bug? Where if you place it , it has a chance of not letting you pull out your gun?
my ssd drive does not have 64gbs of space tho
only one way, buy new one
:(
You’re cooked
You can put less, not 64
if u put on in settings ram autoclean, after pressing escape in raid for 1 sec - your game will be freeze for +-5 sec, and thats will be clean your memory for little bit time, u can check ur memory in task manager, thats help me little bit at start
thanks, i will try
Yo guys, Room 3 (the fire one) in the Labyrinth is completely scuffed after the update. I’m torching the door with the BBQ-S43, but the door won’t open at all. I’ve tried it multiple times and it worked fine before the patch.
does anyone know why my load times into raid are so long? its not a server issue or my wifi and i dont think that it would be ram
Well how much RAM do you have?
32gbs
Is the game on an SSD or a HDD?
HDD
Well we've discovered the cause of your issue
ive switched it over to my ssd and it i was having the same issues
HDD = longer loading times
It doesn't matter what you do, your loading times will be terrible on a HDD
Even if you had the best PC in the world for Tarkov
ive switched it over to my ssd before and it was still long loading times
Right and we can help make it load faster once it's on an SSD
But while it's on your HDD, there is nothing we can do to help it
When I try to reset my profile or do anything it's asking for 2FA code for authenticator app but I've never set that up for tarkov I only ever used email auth but it's not giving me an option to switch back to email auth
No one here can assist you with account issues
Please contact support: support@battlestategames.com
I know I'm just wondering if anybody has ever had this issue before
Sounds like you forgot that you enabled it or you got hacked and they enabled it
No one here can help you, and even if someone else has the same issue they can't help you either
dang
You have to contact support, that is the only way you resolve it
Yeah still waiting on a response 🙃
Hey guys, does anyone recently escaped from terminal? I was wondering if they fixed the achievement bug, they were only giving you the PVE one instead of the PVP one
Hi Guys, because my account got hacked and my stash deleted do you thin its just worth playing and building it back up, or shall i wait to hear from support ??
also ive change my email passowrd and EFt password this morning after my stash was deleted by a hacker, im trying to see my 2FA on the website and im not getting the code..
No one in this server can provide account support, please see the pinned messages
guys im currentyl on a RTX3090 and I9-12900k and im only get approx 80 -90 fps on customs in practice mode , in real game its even lower sometimes , is it meant to be this low , i play on some of thhe lowest settings ?
I keep getting high packet lost notification, even though i just load in the match, is there any way to prevent this
I have to reconnect twice
check your regions, may have high ping
I pick west europe and im in uk, i think i will do some integrity or restart now
The ping is 27, i think something wrong with the match
Does anyone know a solution for the “Backend error - 1000”?
Hm, first raid after prestige, i get 0 xp for surviving and killing 1 pmc and 1 scav:
skill issue
what gun/ equip were you using for that raid? remove all, equip new stuff and see if you still get that.
I’ve already come across that solution and changed my character’s entire loadout. The only thing I kept was one weapon I was using at the time in my stash (SV-98). I can try selling it and see if the error still appears.
Lend lease part 2, any tips?
Hello, my friend wants to join the server, but he cant and he dousent know why... This is his id(356151236610752530), can you tell me more please?
I sold SV-98 and it's fixed 
Please let me know if you find a solution. My buddy is getting the same thing, non prestige
Attachments of the MP7 are shown as parts of an armor. Both lootet in same raid from PMCs in PVE, if that helps. Armor is currently viewed like that in the hideout.
restarting the game loaded the right view of the armor and solved the problem
anybody knows why RED skull next to customs vissible when you choose what map you play?
Could I get some kind of help or redirected to a yt video in order to get some settings done for the game , i'm on amd and i've a mid-tier pc, r7 5700x +rx9060 xt and 16gb of ram but every map genuinely runs horrible. Even with fsr on performance. I am lost, I don't know what to do to fix this game anymore
Visual bug, has no effect on anything
yes, thats what i said
Reshala spawns on customs 100% of the time
I can't trade because this appears, I already done the task any ideas how to trade??
did you finish the questline before the update the other day?
the whole thing?
Yes, finished the quest 2 weeks ago
the quest or the entire questline
The part 3 one great heights and before the update I've done 1 trade, but now when I checked it shows me that above
yeah youll have to do the quests again because the latest update reset everyone back to the first one if they didnt do the ENTIRE questline
The update changed REF"s storyline/questline/taskline.
You'll have to re-do most of the quests.
Okay, but my quests did not reset!
If I should complete again the whole part 1, 2, 3 why would it not show up in here again? For e.g the quest ,,Easy money'' from Skier shows completed so I can't redo it, but at ref I can't see the previous quests being completed or to try to redo them
Same. Im a new player I also cant get back to menu. I can scav just fine though
Anybody else having weird issues where your scope suddenly becomes in a super weird place, on your screen, not center, and doesn't zoom in properly while in the middle of a raid? Been doing some sniping on Lighthouse, and struggling to find good placement for the bipod, only for this to start happening.
It's just bs man, like why would one trader reset quests with a new update if it's not a full wipe :)). I even bought Unheard for trade in and arena.
I've no idea what is causing it. Even when I am not partied with him, however he dies, it'll show my name
When i force quit, clear logs, clear cache, and reload in all loot i got from raid stays on me (which seems wild) but i get no xp...
Help. I'm on PVE and I cannot for the life of me get the weapon hotkeys to work
I have guns on 2 and 3 but can't switch. I can switch to knife however and gren
Have you tried resetting your profile or changing your name? I wonder if it's a server sync issue and if that would force it
help guys im having issus to extract it always send me the error 1000 backend, only when i extract, if i die it works fine XD is there a way to fix it????
I still can't extract for raid on pvp with pmc... infinite loading or server connection lost. only with pmc. scav works fine on pvp, and PvE works fine both scav and pmc too
are you seeing 0Xp?
i cannot extract eithere man, infinite loading screen after extracting, pve player
mine only happens on pvp and when I die or extract doesn't matter
PvE I can extract or die and it works fine
it happens on my long and heavily geared raids. i wiped the goons, looted them, both times my game would get stuck after extraction and then i looted reshala and his guards and again i couldnt extract. Faster raids i extracted fine
thats is happening to me i kill a couple of bosses on PVE, and then it show the error
@frozen solstice after extracting?
@frozen solstice do you lose all your inventory from the raid after?
yeah its like i never did the raid
well same, but i get no error. it just stays there "loading" forever
before the last update worked fine
Why was I banned from the Russian Discord server?
Same
have you tried changing your name?
how would this solve this issue? i see theres 3-4 people having the same problem
I am having the exact same issue. Everything worked fine (PVE) before the latest update, but now I get consistent "1000 backend" when extracting from a PVE PMC raid. SCAV raids works fine. Its driving me crazy, and means that I cannot play the game. So any solutions or advice would be highly appreciated. I have updated the game fully, verified integrity and cleared the cache in BSG Launcher, but nothing helps.
The consistent "1000 Backend" error message after every PMC raid. No progress is updated, and everything is exactly as it were before the raid. Everything worked perfectly before the latest update.
so i have some advice that might make you sad
before going into another pmc raid. equip all new gear
something on your kit is likely glitched and is causing raids to invalidate. giving you that error
right now i went to a raid with a loadout graved on a scav raid it send me the same error
That is good advice 👍 Unfortunately, I have already tried that. However, some of the gear was the same types, but "newly equipped" from my inventory.
i tried dissasembling all weapons that i used on the raid and doesnt worked too
good thinking - its really frustrating
guys we all have the same problem
its obviously a new game bug
question is how do we bring this to bsg's attention
You open a bug report ticket in your launcher
There are no developers reading this chat or server
Ohh, sorry if I missed that it was a common issue right now.
Good idea - maybe if all of us with that issue creates a bug report, it may catch the attention of BSG
Sorry for asking, but I am new EFT player. Is a "bug report" a one-way ticket, meaning that BSG will not respond to it directly to the caller?
No, you get responses
OK, thanks
If you just go and open it, you will see that you're even given directions on where to view that reply
i am trying to think of everything I can to force some sort of character sync
Can BSG roll my account back if i get hacked?
No they do not roll back accounts
so im just fucked then how brilliant
im having a problem logging back into my account and ive emailed support@battlestategames.com for Account Recovery and its been 2 days with no response
Reset your profile on the website and start again and take your account security more seriously
No one in this Discord can help you with accessing your account
sorry for being a noob, but go and open it where exactly?
right, but im just wondering how long is it going to take because i have not gotten a single response
People often wait weeks for a response for account recovery
2 days is absolutely nothing, be more patient
just wondering because id at least get a confirmation that there are on it, but if you say so.
No you won’t
That’s not what happens
Okay, thank you for your help.
I am asking, because I dont have an "escapefromtarkov.com" account, just the autogenerated one embedded in Steam.
Then you don’t actually have an account, you’re on a guest profile
I wouldn’t be surprised if this is somewhat related to your issue
Hmm, thanks, but it HAS worked perfectly for the last 500 hours. Just the last update broke something.
Just because something worked before that doesn’t mean it’ll stay that way indefinitely
Changes to the game and servers and systems can cause unforeseen issues
Like if cars worked forever mechanics wouldn’t exist
That is of course true. What would you do, if you were me - if I want to get in the "eco system" correctly. Should I press the "Website Profile" button in the BSG launcher, and then use the "Other Login options", and select "Steam"?
in my case i have an account, i have that issue too
Logging in with your battlestategames account would be best
i used to play on the BSG launcher, now im on the steam game, never happened on the launcher
or before the update
I dont think that I have one. I just purchased the game on Steam, and started playing.
i just send the ticket
Me also
You probably need to send a support ticket and wait unfortunately
OK thanks - I guess - like everything else EFT - its complicated 😊
Hey, does tarkov not like ultrawide monitor? I have 21:9 monitor and sometimes randomly a white line flashes through from left to right. When i play with blackbars normal 16:9 then nothing.
You register an account, and then link it to your Steam account
No I play 21:9 3440x1440 and have no issues
Is it supposed to be 3440x1440(43:18)? Its not 21:9 for me.
OK. Last question, just to be sure (I dont want to make a mistake and reset my progress) - the linking, is that initiated from the BSG launcher (after I have created the EFT account) or from within the EFT account itself?
43:18 and 21:9 are the same thing practically
idk why my game still runs poorly i used to have a i5-9600kf and a 1660 super which was a pain in the ass to play tarkov on and then I upgraded to a Ryzen 7 7800x3d and a 5080 and my game still runs poorly. ik Tarkov is very poorly optimized but still. like it runs a lot better but I get bad lag spikes idk why
You do it on the website it has nothing to do with the launcher, but keep in mind it’s going to reset your character profile. The BSG account overwrites the temporary Steam guest profile, which is why you’re prompted to finish setting your account up before playing
I reset my progress thru bsg and it didn't fix anything
I've literally loaded into a raid with nothing but a knife and it still happens
Thanks - much appreciated 👍 However, I dont recall any prompt to do anything account wise when i started playing. But, thanks 👍
It prompts you in the launcher, you probably dismissed the message when opening it for the first time and thought nothing of it as you could just press the play button
has anyone had an problem trying to progress the first step of "The Tour" i've completed a interchange raid too many times to count on my hands, and i've reset my account, for some reason come the end of every interchange run i get an infinite loading screen, if i wait it out i get a reconnect screen, if i hit reconnect a few dozen times i get an server error and then i get all my items back from the raid (if i died), or just revert to a previous state my character was in before entering the raid. and the quest doesn't track. am i missing something?
Please open a bug report ticket in your launcher
i did yesterday waiting on a reply
OK. Is there any way to keep my progress, or is the ONLY way forward, as you describe, gonna reset my progress so I will have to start over?
Then you’ll have to keep on waiting, there are no support staff here
There is no way to keep your progress
This is the reason it was advised to sync to steam prior to playing
Damn
why can i not post anything on the battlestate forums, it gives me to option to choose a topic or create my post
lmao even sumbiting a ticket gives me an error
what is the state of this game anymore
the forums arent used anymore
its now
??tc
Don't forget to head on to the Tarkov Community website at https://tarkov.community/ and add your feedback! Devs and Reps regularly look through and answer player feedback there, and your input matters!
tc?
oh
ye
what i do after opening the armored crate in tarkov? i didnt got the terragroup paper, what i do?
interesting
what i do
Swipe the card at shoreline i believe? Should tell you on the quest
huh why?
my only objetive is: read the instruction from the armored crate
Anyways, was there ever a fix found to the prestige bug? Just prestiged and my entire account is locked basically. I have access to Fence, ground zero, and interchange.
Oh yeah read them. It might be in your inventory, task inventory, or it could have just been put into the handbook.
Complete Tour
Ok so earlier I was playing PvE and I did a Practice raid to check something out and then the next 2 raids I did after that my game glitched and still thought I was doing practice raids and the most recent raid I did I had a bunch of task Items and I completed a few tasks all for nothing. has anyone else experienced this??
handbook?
is not on my inventory and not in task inventory
Bottom right at the main menu
Open a bug report in your launcher if you think you’re experiencing a bug
okay, but what i put to find? special equipments?
Handbook > Info Items > Notes
Should be somewhere in there hopefully
Can't. First part of tour is to talk to the traders but they're locked. This was a bug as of a month ago. Found a thread on twitter where Nikita said he was aware of it.
i found it, thanks
So open a bug report ticket
👍 Sweet. Have fun and good luck
oh boy
Surely I get to play the game with my friends this week LOL. Oh well time to touch grass
You can just reset if you want to play right now
But expecting other players to be able to fix your issue for you is silly
I simply asked if there was a known fix to it dude. Don't be like that.
The fix is resetting or contacting support
That’s it.
I gave you the answer and you gave me sassy comments back like it’s my fault
I'm not going to sit here and argue with you about who gave a sassy comment first. You called me silly after I made a harmless, undirected joke about having to submit a ticket.
Thank you for your time and promptness with answers, lets be nice to each other and part ways 👍
It was definitely you that did it, there doesn’t need to be an argument, don’t be rude to the people that are helping you
ok
arena stuck on start up loading screen with this error:
did DDU before this and reinstalled the game, issue still present
Anybody else getting like 9 fps on Factory Scav/PMC both Local servers AND BSG servers? Just ran shoreline and was A Okay
normal tarkov seem to work fine
Run the launcher and game as administrator
You can check the box in the application properties to make it always do it
correction: doesnt work. there's no error popping up but the loading screen is stuck. with the previous issue the whole computer would massively lag but now at least it doesn't do that. pressing Esc closes the game (maybe menu button?)
is there cache I can delete or something?
will do
I reckon its purely to do with the server trying to sync an achievement for killing the boss and it just decides to off itself, ive had this 3 times in the past two days - only happens when I kill a boss and since it doesnt save progress, i never keep the achievement so each time i drop a boss i am met with the infinte loading bug- something to do with the client and backend shaking hands during the extraction phase - nothing to do but hope that the devs do something instead of making youtube shorts
how do i stop tarkov from shutting down automatically after being away from the pc for a few mins? its the only game that does this
you don’t. and it’s more than a few minutes
I did professional fitness in arena and turned them in on arena but now I cannot find the rewards
Hello I just switched from nvidia rtx3060 to a radeon rx 9060xt. I used ddu to uninstall all my drivers, reinstalled chipset and gpu drivers and tarkov worked better for like one raid. I even reinstalled tarkov to try yo get it to work and now it looks horrible and is runnning at like 40 fps. Does anyone have any suggestions?
You need to make sure you selected the correct settings in DDU, you need to remove all NVIDIA drivers and containers, when it asks what GPU you have you don’t select AMD
okay thanks ill try again!
this might be the right chat im about to purchase a pc and i dont know if it can run tarkov competively at 250 fps
anyone encountered high ping after the update? loading in raids fast but the ping gotten bad 🙄
I'm currently playing Tarkov but it's not showing up on Discord. Why
You need to enable it in game activity in Discord
I'm sure it's active sir
Screenshot it then
Wrong section
It always looks like they played recently
event section is also open
You need to enable the sharing in the activity privacy section, you are not showing that part
And then below it there is server specific settings
So I went to LK, talked to him about the case but now that Im out of the raid and looking at my quest log it says I have to gain access to LK still. Is this normal or am I cooked?
Did you shoot anything on the island?
No, did some googling and I think I have to give him 3 folders to get to the next step of the main quest so I'll try that now.
This did not work I am starting to consider a fresh install of windows but if anyone knows any other options i would love to not have to do that lol
Weird question, I’ve seen many people fuck it up, but is your monitor plugged into your actual GPU or are you plugging it into your motherboard? (CPU graphics)
It is plugged into the gpu i saw that a ton of times when i was looking this up i wish it was that easy
Hmm yeah still doesn't work, guess I can't do the main story this prestige 🙂
Anyone know a fix?
anyone having connection issues? Ended a scav raid, i have alt + F4 3 times times get the loot. Atm, cant get to main menu.. Just loading. Its like server goes meh 10 sec after i restart the game
high region ping probably
I think that means the map's resident boss is guaranteed to spawn. Correct me if I'm wrong.
yup^ reshala 100%
anyone know how to fix when you get backend errors after every raid and nothing counts?
are you running offline raids? Try running your raids on BSG.
unequip everything you are using and put on new stuff. something in your current equip is bugged
problem is playing on pve. and woods and factory if you are alone are local servers only.
thank you gonna try this
How is it that equipment will work for a while and then start giving backend errors? This seems to be my issue as well rn.
I'm only playing PVE with friends. I've done solo scav runs and they work just fine, then when I try and do PMC raids with friends the raid works just fine and then it gets stuck after extract. I haven't changed my gear or setup since I started playing a couple weeks back but last night and tonight it's been giving me tons of issues. I just did two back to back PMC solo raids and got the backend 1000 error.
I guess tomorrow I'll have to try taking everything off and running completely different gear and see what happens.
lmao I just tried to submit a bug report but it's telling me I've reached the limit and to try again tomorrow (I sent one bug report earlier when it kept timing out when loading back to the menus after raids with friends.)
any idea how to get rid of the piss filter??
put all you graphic settings to default
i now got this filter
ME AND MY BUDDIES ARE TRY TO ESCAPE AND THE DOOR TO GET OUT OF THE FIRST ROOM IS GLITCHED
i have now reinstalled windows because my drivers were messed up after swicthing from a 3060 to a rx9060xt 16gb card tarkov is so unstable still not sure what i can do to fix this been troubleshooting for the last 24 hours about lol
yo question, has anyone had their copy of EfT completely removed from their account?
i used to own EoD and took a break because i barely had any ram to run the game but i went to recheck on the game to try it again and saw that my copy was entirely removed
Does this only happen on EFT?
people still cant extract from raids eh? well fuck knows how many months it is going to take for them to fix this
How broken does a game have to be that the moment you receive an achievement at the end of a raid, you get a backend error 1000? XD
did you kill reshala or the goons? @stark tide
yesterday, yes
were you able to extract that raid?
Yup
few minutes ago i got achievement for killing 50 BEAR PMC
And got same shit error
does it reset the raid like it never happened?
i cant unlock reserve i turned in my 5 pmc's tag and extracted from shoreline
After the raid, everything went back to how it was before the raid
see thats the issue
when you get an achievement the game chokes syncing it and it crashes, taking you to the past right before the raid
rn i get achievement for killing reshala or achievement for killing the goons, and at the end of the raid i will get a backend error

Backend error?
yeah
unequip all your stuff and use new guns/ rigs
its the achievements
if you get an achievement in raid, you get backend at the end of it
it's your equip. not the achievements that are resetting progress
i tried running the game with the same gear avoiding the achievement and im able to extract
Do you guys not think opening a bug report ticket is your best course of action here?
No one here is going to be able to fix it
same
🤦 this is so ridiculous
ive already made a ticket guys, please make one yourselves too this shit needs to be addressed
You have to use DDU to uninstall Nvidia drivers and then install your new card and AMD drivers
that has to be my issue!!!
I get the achievement welcome to tarkov when my pmc is killed in raid (I reset progress) and that makes me have infinite loading on exit
we already did bro
this is like the ONE place the devs should be looking in don't you think
either way I'm hoping someone has found a workaround to this for now
nah i dont think there is
Discord is an absolute shit platform for official support channels.
I tried to submit 2 support tickets last night through the launcher and I learned that I can only submit 1 bug per day lol.
I’m starting by to regret having fun with this game and actually playing it. I purchased at the beginning but decided to wait for the actual release to play. Completely forgot about it until about a month ago, been having a blast the last two weeks and now I’m soft locked for progression on my PMC because of backend error every raid.
yeah im also coming back after several years just to have to deal with this, disappointing at the very least
Hi guys, I need some help. I cant login to my account on the website as it says no account with that email exists.
I've double checked and it is definitely this email as I also have the billing receipt etc.
Ive tried emailing support@battlestategames.com with subject as 'account recovery' but not getting any response.
Please advise
reply wont be instantaneous.
No one in this Discord can provide account support, you must wait for a response
Ive sent 3 emails over the course of a month, how long will it take?
Every time you send a mail, you put yourself at the back of the queue
So never if you continue to send additional mails
jeez, what a ridiculous system
Well I don't think spamming the system with mails is at all something that should be reinforced as good
You just need to be paitent and wait for them to respond, no one here can help you
Does your Tarkov game also stutter if you join a match with another tab open on your PC? For example, you have Discord on one monitor and Tarkov on another, and you alt-tab to read the messages and the game starts the match with you on the Discord screen? Mine keeps doing that and I don't know how to fix it.
Hey so basically, I need some assistance with a quest, I cannot contact Voevoda even though I have INtelligence Center 3 and can't get the "27.XXXX" frequency even though Ive got Strelets' note
Thats a great find. I am exactly getting an achievement every time (Ready for anything), as I reach 10/10 succesful PMC raids, and end up with error "1000 - backend"
I have now just failed a PMC raid, and "Ready for anything" achievement is now at 0/10. I will try a successful PMC raid, and see if that ends without error "1000 -backend"
Lemme know if this works. I’ve been getting the same achievement and backend error. If I have to fail a raid to keep playing that’s seriously so dumb lol
Hey all, on the topic of Backend Error 1000 - I can't even get into the game, it Alt+F4s with this error. Deleted Cache, verified files, reinstalled, still the same isse. How fucked am I? Any other solution than resetting my profile?
I dont see it as a permanent solution (if it indeed works), but at least we would be closer to understanding what the problem is (at least one scenario - there might be multiple)
i think that might be it. here is my proof. if i extract as pmc i get "first time always hurts" achievement, if i die as pmc i get "welcome to tarkov", both which result in infinite load times, 0 XP, and inventory reset. if i extract or die as scav, i dont get any achievement, and the game exits raid easily and with no loading issues.
meanwhile, on PVE, where my progress is not reset, i dont get achievement for extracting or dying since i already have it, and i can extract and die no problem
whoever figured out its the achievements is a genius
i submitted another ticket with this testing today, hopefully they see it
though i suspect we will be EFT-less for a few weeks atleast, unless they start to get a ton of emails/tickets about this
Yeah, I’m not sure what’s causing it. My guess is that it might have something to do with the achievements. The only boss I’ve been able to kill without getting the error is Big Pipe, and that was because I didn’t kill the other two, so I didn’t unlock the achievement for killing all three in one raid. It seems weird if that’s actual...
this guy on reddit suspected it and put that shit in my head
im on pve these days and killing reshala gives me an achievement, killing the goons also gives me an achievement, and yesterday they were all on customs
i cleared them all multiple times over yet i never extracted
I can now confirm that I can do a successful PVE PMC raid without getting a "1000 backend" error, if I dont get an achievement 👍
yeah bsg basically chokes syncing your achievement progres and then it just rolls you back
It could be interesting if others could verify that they only get the "1000 backend" error if getting an achivement in/after the raid.
As I posted earlier, I am getting it when starting the game. Last played sometime in december so I doubt it's achievement related for me
Hmm, thats probably a different cause then
Im playing pve and my game cant handle shoreline for some reason my game crashes every single raid on shoreline and the graphics are also horrible for some reason on that map only
ye validate game files
issue for me is it doesnt give me a backend error, it loads for about 15-20 minutes and then "server connection lost" no error codes. if i alt f4 and come back it just says "your character is still in the raid!" and then it doesnt let me do anything else because if i click reconnect it says server connection lost and if i click abandon it also says that after infinite loading
@hybrid cosmos youre on bsg servers right?
Thats what it did for me too. But when i switched to local hosting to see if it fixes it just slaps me with backend
how do you switch to local hosting
thats what it does on pve
not being able to complete the first step of the new main storyline, is a joke well done BSG and all the testers who tested this garbage before release!!!
when you select a map, right above the map icon it has a check box saying "use bsg servers" or something similar
impossible if partied up - partying forces on BSG servers
ah i see, im always solo
hey guys, I just got myself a new rig and im having a crazy issue that I tried to spend the whole day fixing but it's still a thing. for some reason, game is super fluid but as soon as I start shooting I get micro-stutters on every shots.. config is 32go of ram, ryzen 9 5900X and a 6800 XT
any solution in your mind I could try?
yeah, i tried just tight now and i got the error when i kill a USEC it gives me an achivement, then apperars the backend error, so if kill someone i cant play what a disapointment
where did the map specific servers go? are they gone?
Friend of mine is getting error 1000 when we transit to a different map, he's able to load in to the initial map just fine but for some reason he gets the error when we transit to any map. And for some reason he gets the vagabond achievement when he transits but he still has 1/3 or the map locked behind main story so he shouldn't be getting said achievement
I’m wondering when there will be an update/patch that fixes the bug related to these achievements.
The solution is pinned in this channel, follow the DDU guide
??vc
Why were the VCs changed? / Where did the map specific VCs go?
VC bot stopped working so the bot was removed. Having map specific lobbies while were great, required too much micromanaging constantly adding and removing the lobbies due to the channel limit constraint Discord has.
the achievement is causing the bug
Would 16gb of ddr5 be fine for tarkov?
Should be good for the smaller maps but you should fr upgrade to 32gb of ddr4 or 5
I've got a friend with the same issue. Do you play through Steam or the BSG launcher?
Hi, any solutions for 1000 error (achievement bug)?
I installed the game through Steam (although the PLAY button is technically in the BSG Launcher).
I wonder if that's related somehow. I have it solely through the BSG launcher and never had the issue
I just tried to complete a misson from a Trader as PMC, and that went well. So it seems like (at least for some of us) its only achievements that gives the "1000 - Backend" error.
This is exactly how it is for me, aswell. I can complete any mission task, so long as it doesn't trigger an achievement. A boss kill, transit, or survive too many raids in a row and the game crashes.
I think the best way to go forward, is for all of us that experiences this to contact BSG support and let them know that achievements are broken after the latest patch (1.0.2.5, including the hot fix)
Hey I put in a support ticket but I have no idea what community census is on this. I have a juicy pc :
9950x3d
32 gigs of DDR5
Rtx 4080
And fast and plentiful storage.
The game has a memory leak and I can only be in raid for like 15-18 minutes before it crashes due to no memory. Is this a bug I can work around or do I just have to buy more ram or wait for a patch?
10 days of back and forth with bsg support to fix my quest bug issue and they still haven't done shit, that's fun, I can't progress my quest line like that
I posted yesterday but this is what i see after pmc raids. I cannot get back to the menu without force quitting. I keep all loot (even if i die) and get 0 xp
**[BUG] **PVE/PVP player here. I keep getting the error "Some error occured on the backend, profile data could not be saved. 1000 - Backend error"
Any achievement gives 1000 error.
Bug only in PVE mode.
was wondering why i dont get the activation email sent to my gmail after going throiugh everyhting and resting
any help means a lot thaknks
I get the same thing
interesting, im just trying to buy it i cant even di that lol
what does "tactival device activation mode" do? trying to move my keybinds around and can't tell what it means
by default its "T + B"
think it changes from 1 press on/off to constant hold the key for on/off
oh.. think ill just keep that unbound then cuz i like toggle anyways. thank you 👍
every time i join a raid with friends i get this, i have cleared cache, uninstalled the game, removed all the BSG folders
still the same
If you're getting a bunch of severe frame rate dips and its ruining the experience of playing with your friends, check that discord overlays and nvidia geforce experience overlays are completely disabled. Discord may turn it on automatically after updating.
I play thru bsg and same issue
i will disable the overlay, but i am not getting frame dips
a lot of people having the same issue. it happens when you get an achievement in the raid, that bugs out the communication between server and client and makes it time out
there's nothing to do but submit a ticket or email and wait for a hot fix.
The game keeps getting stuck in post raid screen, i have to restart everytime
people can hear me when I voip but everyone says it sounds like shit and they can't understand me. not sure what's going on as my input works great everywhere else
i made sure I have my interface/xlr mic selected in tarkov for the input but that did not fix anythign
my tarkov is tweaking
disable antivirus and run as administrator
is it because i have a vpn on because my wifi tweaks at 12 and i ahve to have a vpn to do antyjing
possible
I can’t accept new tasks or “complete” completed tasks, as it doesn’t show the accept or complete buttons, is this a known bug? Anyone know how to fix?
send screenshot. and while you are at it, do the usual stuff
The top shot is a task that is “complete” and the bottom shot is a task that I should be able to “accept” but no action button to do so
Hello guys, i dont get any confirmation email no my account, may i ask for double check it?
I was hacked few months ago, some accounts has been stolen or atleast there was attempt. So im afraid that maybe also BSG account email has been changed?
they appaer to be having issues sending the mfa email again. this has been an off/on issue for a little bit now. i am having the same problem with my mfa email today like you
Anyone seen this bug yet?
guess you didnt scroll up to see
yea ok so I guess its a thing now not just me
Clearing the Cache usually helps with this issue
confirmed cleared cache and fixed
Its there any News from bsg???
Un still waiting for the answer
turn off vpn
i cant my wifi shits it self when i do
then no tarkov for u
it blocks vpn now
bruh
yeah ik
yo wtf, does anyone elses game keep crashin when going into the hideout and# near the shooting range facing it?
it only started since i upgraded it to lvl 2 lmao
Nah I can go around those and not crash. I just can't load a raid without crashing 😭
for me its the exact opposite lmao
server connection lost?
Well consider yourself lucky at least you can play lol
Nah it crashes on loading objects.
It was crashing before this last update and I was working with support. We got it fixed and then a few days later they pushed the update and it broke all over again. Neither support or myself have figured out the issue 😞
hmmm that sucks.
Yes it does. It's a kick to my soul and all I want for Christmas is for my raids to load
anybody know why I cant talk to the BTR driver. I can get in but when i try to talk to him the game wont let me, i see the text box to talk but i cant click it.
Has anyone heard anything back on their tickets for the 0XP stuff?
nothing here
guys, how can i restore 2FA if support dont want to answer me?
By continung to wait for support to respond
Hi, guys.I have a problem with the game. Every time when I try to load on Lighthouse the game just crash. Not in any particular part of loading, its random. I made the loadfile bigger (about 20gb now), and anyway its crashing. I thought maybe the problem is in drivers, so I reinstalled them and stiil its crashing. Maybe someone know what is the problem? If you need I can share the screen in vc
(I'll write my setup for more precise info)
CPU: Core I5 11400F
GPU: RTX 4060
RAM: 16gb ddr4
Manually set the paging file to 35 GB.
I can't help... The swap file must be installed on the same drive as Windows. You also need free space.
jeez, ok, thx


oh... i waiting about two weeks...
okay
bro wtf i completed a raid where i completed like 3 tasks in one in shoreline, gained 21k exp, killed sanitar looted keycard off it and now i think the game didnt even register it
waste of 42 minutes of my life
got an achievement on that raid?
i am not playing this dogshit trash again, lag, glitches i can take but entire gone is crazy
yes
of killing sanitar the first time
there are players who reported getting backend error for raids where they have gotten an achievement
so what is the solution
??br the solution
if you keep replying to the ticket/emailing support without a response, you basically get put to the bottom of the queue
no, I wrote once and have been waiting since then.
was it in pve or pvp?
pve
yeah im also locked out of the game because of that
last update brake the achievments
yep that's whats been fucking us all over since the latest patch. can't even play because my dumb ass thought to reset my progress and extracting or dying in a raid gives me an achievement for doing it the first time.
this is like the worst time to have a buggy game, everyone from marathon hears about tarkov and they're like oh wow an actually good hardcore extraction shooter and then they find this bs
bro shut him up real quick 😂

i was able to run tarkov well in 2021 but now its poor fps, stutters, and long load times into raid.
i have an i5-11600kf, 6600xt, 16gb ram.
not sure which one or if all of these are the problem, not the best with computer specs.
i used to run tarkov on a gaming laptop from 2010 just fine on low lmao. now my pc with 32gb ddr4 ram, rtx 3080, and ryzen 7 5800x gets crazy stutters on low and everything looks like a ps3 game at best, cant handle a stable 60 at 2k resolution
It's harmless anyways
yep still happening :/ if you get 0xp just know it happened
and yes, i got an achievement lol. atleast this lets me run full kits without worrying lol.
been going into maps with full kits and mowing down everyone i see since even if i die or extract i dont keep anything or lose anything beacuse of this bug
But weird of you to censor the raid code ngl
i thought that was player id lol
chekannaya, i know its a tall ask but i know a lot of people are experiencing the achievement bug, some feel it more than others like me who cant exit or die in a raid without getting an achievement and getting locked, but i think this is a problem affecting anyone who gets an achievement and not just a few people, and i think we all submitted bug reports by now and have been waiting for a hotfix lol, i know that devs dont check here but as a senior mod, do you think you might be able to bring it to their attention maybe? atleast to know that theyre aware of it.
Hi guys. I have big problem regarding pvp raids. Every raid since yesterday, no matter if i die or extract i dont lose or get any loot or exp. PMC or Scav. I tried everything i found online, like turning off mip streaming. I get to "raid ended" screen and when i click next or main menu nothing happens, only loading circle shows (like in pic). Any ideas? Love the game, just stared to play it but its pointless to play atm
lmao
its a bug right now friend, if you get an achievement you get this bug. no workaround or fix yet
pve?
ye i get the achievement, so just wait for next update?
basically. submit a bug report through the launcher so theyre aware of it
@hybrid cosmos bug report in the launcher and let me know the ticket number
pvp
You need to open a bug report ticket.
??br

@hybrid cosmos are you also pvp?
yes happens in pvp
i think others say it happens in pve as well though, with a different error code 1000 i believe
in pvp we dont get error code though its just infinite load then disconnect
bro its crazy that there are almost no posts online about this?
43018367 is my ticket from yesterday
@slim spruce you mean you need a lot of reports?
just a couple
No he means you need to open a bug report in your launcher
And then send the ticket number
thanks
@slim spruce 43025080 mine
thank you Sessamy for helping
#43032928 here's ticket nr
i got a friend whos game keeps crashing when we first load a lobby like when the map is loading any ideas what might help him
How much RAM does he have?
i think 16 hes had this issue since the update with the server update
??pagefile
Have them follow that guide
awesome thank you
Sorry for the shit screenshot lol, but it wouldn’t let me make a bug report (I already made one earlier in the day when it happened about infinite loading wheel).
I’m going to make a new ticket today about the issue.
what is your ticket number from the last bug report?
it would be in your email or support center on the website
My friend just got the same issue, after he received an achievement. Couldn't progress further than the "Survived" screen only being met with an infinite loading screen, having to restart the game after every raid. Should he also report the issue? Only issue is he doesn't get any errors on PVE
We're playing through steam and on PVE.
43007829
