community-support

[cedar vessel]

Hi , in debtor ending route i do know we need to turn in 100 dogtags ,does it have to be found in raid?

[alpine canyon]

they cant be found in raid

[digital wraith]

can cultists spawn mid raid? seen a lot of mixed things

[alpine canyon]

because you bring them into a raid

[alpine canyon]

yes

[digital wraith]

even if its already like 0100?

[alpine canyon]

yes

[digital wraith]

is the spawn rate like a % every 5 minutes or something? there are so many mixed things online

[cedar vessel]

i meant the player pmc dogtags , they got check marks like other items, they lose their check marks when u die like what other items do.

[alpine canyon]

yeah it doesnt matter because you have to bring them into lighthouse to give to lightkeeper

[weary talon]

Someone pls let nikita know that their email verification code isnt working and hasnt worked for days

[heavy crypt]

exactly what i was coming in here for, trying to reset my pve account but am locked out due to two factor... slightly annoyed xD

[weary talon]

same

[olive drift]

I need help to login onto my profile so i can reset my pve account, im stuck at the two factor Two-Factor Authorization confirmation which isn't giving me the code or text on both my email or phone. Can i still login without it?

[raw breach]

hello can u guys help me i cant complete my quest

[sick pewter]

did you redeem the rewards in arena?

[raw breach]

i cant

[alpine canyon]

keep winning matches

its just out of sync

[raw breach]

its fixed rn

[agile ocean]

So, the two-factor code isn't being sent to me, what do I do?

[spiral hare]

follow my instructions - #eft-chat message

[spiral hare]

#community-support message try these steps

[raw breach]

its fixed btc i won the match

[spiral hare]

ya

[raw breach]

tysm sir

[spiral hare]

you are so welcome sir

[raw breach]

🫡

[agile ocean]

and it didnt work

[spiral hare]

read the very bottom of the message 🙂

??support

[white steppe]

[e-mail]

[agile ocean]

yeah, I gonna do that, plus restart the pc just in case

[spiral hare]

if you did all the steps there, and waited appropriate amount of time, then go to the final step which is to contact support

[mortal mauve]

When is the duck hunt quest supose to go away? I still have it and I thought it was going to be gone earlier today.

[spiral hare]

it was suppose to be gone on the 24th, but surprisingly (or not) it’s still here. so if you’re still in need of finishing it, i suggest getting it done ASAP as it will likely disappear anytime now

[mortal mauve]

hmmm appreciate it, idk if Ill bother, im barely having time to event look at it lol. been busy

[surreal sun]

My friend and i jsut got dc after engaging a guy then we got killed

was he a cheater=?

[spiral hare]

unlikely

[faint igloo]

??timmy

[white steppe]

If you're looking for teammates, you can head over to #beginners-assistance or #pvp-lfg.

If you're looking for a teacher/someone to guide you in-raid ; you can check out #sherpa-info. Sherpa’s official volunteers that will gladly teach you the game - They use a ticket system so there may be a tad bit of a wait time. After you have read, and joined the Sherpahub Server; please see the following for steps in how to open a ticket! #673308338150440971

Alternatively, on the Sherpahub discord you may navigate to their #looking-for-group (looking-for-group) or #looking-for-help (looking-for-help) channels to find non-official sherpas that are offering help.
(The Sherpahub channel links will not show properly until you join the Sherpahub Server)

[supple nexus]

does scav assistance only count if it's an ai scav shooting at a pmc on pve?

[oak lava]

bro guys i bought tarkov through steam and didnt knoe u had to make a battlestate acc before to link it and i hopped in a game and it made a account for me called tarkovcitizen and when i try to link my actual battlestate account i made to steam it says theres already one linked what do i do. i contacted support and havent heard in 2 months

[somber aurora]

Guys, I'm trying to download Tarkov but it says I don't have enough space on my C drive, even though I've already tried downloading it to the D drive and it still gives me this message. I've never seen anything like it. Is there any way to get around this or, even better, migrate my game to Steam?
I really don't have any space on my C drive, but it's my SSD where the system and important applications are located. The D drive is the hard drive which currently has 437GB free.

[slim spruce]

change temp folder of the launcher in launcher settings to be any folder on D like D:/TEMP make that folder

[somber aurora]

i love u

[median nest]

Is there a place to find others looking for people to go through terminal together?

[cedar sand]

We have lfg channels in the server

??lfg

[white steppe]

If you're looking for people to play with, you can find them over in #pvp-lfg or #pve-lfg.
If you are new to the game, check out #sherpa-info. Happy raiding!
Looking for Arena battle buddies? Head over to the Arena discord! https://discord.gg/tarkovarena

[median nest]

Thank you

[cinder marsh]

anyone know if there is a bug on the ticket main task. Im at the part where kerman tells me to find rfid parts on labs but it says that i didnt find anything and it tells me to cntact Kerman. The problem is kerman doesnt let me talk to him, only option i get is to leave

[sleek river]

the button to make Woods channel is gone... anyway to do othewise? all channels are full and oen dude afk in other one

[cedar sand]

@sturdy parcel Please don't ping staff for that

It was handled immediately

[alpine helm]

Does reset your account on the battle state website erase your builds and favorited items?

[gritty quarry]

whats the pros and cons of keeping the case for falling sky?

[supple nexus]

how do i like push scavs into the co-op exfil

[outer prism]

so I cant seem to connect to games at all and I have no idea why I cant keep a match in arena and i cant do some co-op with my friends in eft any clue why?

[cedar sand]

Does it work in offline practice mode?

[outer prism]

yah

like in arena i can load in but then i get kicked mid match

[cedar sand]

What are your PC specs?

[outer prism]

and in eft my buddies load in and i cant even do that

its pretty good according to my brother who built it

[cedar sand]

That’s not really an answer sorry

[outer prism]

and it was running fine like 2 hours ago

i have no clue how to check i am new to pc

[cedar sand]

Well for a start you need to select your server region in Arena

It is set to Auto by default which means you’re connecting to servers above the ping limit

And you can view your CPU, GPU and RAM by opening the task manager

[outer prism]

still have the same issue in arena

[cedar sand]

Not that tab

[cedar sand]

Show your server selection

[outer prism]

i set it to north america with 20 ping

[cedar sand]

Screenshot it

Please

[outer prism]

on it

[cedar sand]

And your PC specs?

[outer prism]

where do i see that?

[cedar sand]

Click the performance tab in task manager

[outer prism]

not letting me snip it

[cedar sand]

??pagefile

[white steppe]

#community-support message

[supple nexus]

if i have unheard edition will i still have to do price of independance rather than just completing everything up to battery change?

[reef marlin]

I would refer to the flowchart if I was you but tl;dr is that if you give the case to prapor you get like 1,5m or so and get access to LK quest insta and you don't lose 0.3 rep by not giving it to him

[faint igloo]

why does this happen when i try to launch eft
i checked file integrity, checked for updates and i get nothing wrong
i have internet since yk im sending this here

can any1 confirm they sent out a patch and im just not getting it?

huh nvm maybe its not a me issue

[cedar sand]

It is being blocked by your antivirus / firewall

[faint igloo]

tf

i didnt do anything to either of those in the 10 hrs my pc has been off

[faint igloo]

i need to allow the actual game not the launcher right?

[cedar sand]

Both

[faint igloo]

interesting

why the hell did it suddenly get blocked

[faint igloo]

yh it launched now
thx

[faint igloo]

they didnt push out a malware patch did they lol

[faint igloo]

also since ur already in chat i might as well go ahead and ask u if u can add the left table from https://youtu.be/2Z2-6MP22mk?t=320 to the ??headset command since the current one doesnt include in-ears
i tried asking yall via modmail and yall ghosted me

[cedar sand]

Not something I want to mess with, I’m not at my PC and I’m not editing other peoples tags

[faint igloo]

ight bet
could u just make sure the person that handles this gets it sometime?

[rocky wadi]

hi im stuck on the loading screen loading profile data

[faint igloo]

yh same
im just on an infinite empty loading screen

[rocky wadi]

i got in after 5 minutes wait

[faint igloo]

did u clear cache beforehand?

downdetector reports some issues
maybe just takes a while to download info

[rocky wadi]

yeah i also set administrator permission to launcher battleye and the game itself

but its bugged like the mechanic and ref profile icon are white

[faint igloo]

fuck it loaded finally

[rocky wadi]

and i got kicked out

[faint igloo]

traders look normal to me but my stash and their stash dont load

[rocky wadi]

def a problem on their end will play arena then

[faint igloo]

not in the trader screen at least

[rocky wadi]

are you EU based?

[faint igloo]

yh

[rocky wadi]

me too dont start any raid i just got kicked out while sorting stash

[faint igloo]

im not planning on raiding rn

i wanted to do my hideout

[faint igloo]

yh just got kicked too

[faint igloo]

did u launch it?

[mild flame]

same as the error 0 in pinned messages?

[faint igloo]

think so yh

[faint igloo]

haha infinite loading screen

[rocky wadi]

arena works just fine for me

but eft not

[uneven herald]

any fix? background only after reinstalling/clearing cache and doing error 0 fix

[faint igloo]

now i have it allowed on firewall 🙃

guess im not playing til they fix this

[rocky wadi]

is there any confirmation text to clearing cache? i click it and nothing happens

[quiet summit]

See last pin // "Fix for getting past stuck splash/initial screen"

[rocky wadi]

where

[uneven herald]

Now i got fatal error 😂

[rocky wadi]

nvm i found it

[quiet summit]

Verify integ on your launcher then restart

[uneven herald]

I did and it got me into the game, but with still background only

[quiet summit]

Did you do what the pinned said

right click untick read only.

[uneven herald]

Yup, correctly

[quiet summit]

Try again one more time

[uneven herald]

Unticked

[rocky wadi]

now not even arena works

i also get infinite loading times

[vivid briar]

Hi, is there any admin that can help me with bugged main story quest ? Im stuck in Debtor after talking to Lightkeeper with full special slots he didnt gave me RFID keycard with unknown name, same thing that happened to Sheef and Glorious, is there someone that could give it to me manualy, my ing name is Pathoxgodx

[uneven herald]

Still the same, tried again

[rocky wadi]

EU server as well? @uneven herald

[uneven herald]

yes

[thorny cloud]

Hello, is there anyone that can help me with a bugged quest, or at least give me info? It’s been almost 80 days sense my to great heights 3 quest bugged out so I can not transfer any items from arena to EFT. I have tried support and I get “we are aware of issue. Watch socials for updates” 80 days is a long time and no social media updates.

[rocky wadi]

i will reinstall the game

[uneven herald]

i did that hour ago, changed nothing

[rocky wadi]

🙁

[mild flame]

that's isp issue. or mayb cloudflare

[faint igloo]

game loaded normal for me rn

are yall eu?

[uneven herald]

this is insane that the game i played 9 hours ago does not want to launch

[quiet summit]

Might be something extra then

[uneven herald]

extra what? wdym

[quiet summit]

Something else.

Unrelated

[uneven herald]

something else happened 9 hours when pc was off?

[quiet summit]

My guy idk, something else

lol

[uneven herald]

i dont think this is my side issue, i am not alone today i see

[faint igloo]

yh

[uneven herald]

Coincidence? I don't think so

[rocky wadi]

they sure have problems

[rocky wadi]

any news guys?

[stable osprey]

How do I get sub 2-min match times? How do I get sub 1-min back to main menu times? Asking for Dev Team.

[faint igloo]

bro just accept ur not gonna play today
its ok ull handle 1 day

[mild flame]

even if he can't handle 1 day without playing, there's nothing that can be done lol

[hardy ether]

17 shturmans and 0 red rebels and 0 taigas, is he bugged?

[mild flame]

item not spawning on someone doesnt mean it's a bug

[hardy ether]

17s shturmans and 0 red rebels, not a single tkpd

looks like his equipment is locked into svd with normal knife

[faint igloo]

i mean

rebels and tkpd are rare so it makes sense its rare

[hardy ether]

yes only its 17 shturmans

[faint igloo]

i dont think its above 5%

[rocky wadi]

crazy how asking for news triggers you

[faint igloo]

bro u sent that 15 mins after ur previous message

its fucking hilarious

go buy an asg and play irl tarkov

[mild flame]

you should know by now bsg dont rush stuff. and it may not even be an issue on bsg side.

[faint igloo]

both games work for me now so im pleasantly surprised

[rocky wadi]

Seems like im not the only one having problems but good to know the fault may be on my end

[mild flame]

ya it's fine for me, but loading is tad bit longer only

[faint igloo]

tbh if any1 game has server issues it might take a day
not even just cos theyre bsg

severe server issues can be complex

[cedar vessel]

hi, it takes forever to load in the game rn , is anybody experiencing the same issue as me rn?

[glad tendon]

Does ANYONE know how to kick someone off your tarkov account? Somebody is on my buds account right now and my bud changed his password and has 2fa and doesnt know what to do

[burnt jasper]

bsg had a leakage, good luck

[opaque chasm]

I purchased 48000 Euros from skier and it took my money and gave me 4 Euros...

I restarted the game and it didnt fix it

[dusk terrace]

Can friends help you get to the keycard swipe and terminal transit or will you not be able to transit with them left behind in raid??

[glad tendon]

Have you had any luck with support on it? My bud just changed his password yesterday and somehow again today the same hacker hopped on his account

[burnt jasper]

nuop, and checked reddit some people never got support til 3 months later to get told nothing can be done

[slow cloud]

if a bug make an item disappear from my account what can i do ?

[glad tendon]

Did you at least get the hacker off your account? Like has he signed back in since you have?

[burnt jasper]

good question, can't know really as it doesn't show connected locations, but 2fa didn't ask for any code for them to connect

[silver imp]

if the BTR didn't spawn at sawmill or checkpoint, is it forced to come to checkpoint at somepoint during the raid

[burnt jasper]

at least ur bud hasn't got all his account items+money gone xD

[glad tendon]

Oh nah he did, he lost 2 thicc cases and a bunch of of item cases and like 20mil

But he dont care too much about that

[burnt jasper]

nono, like not a few

all.

[glad tendon]

Oh damn

[glad tendon]

Well at the very least, getting gear and cases back isn’t too terrible if you have arena and play labs. But he’s just trying not to lose his whole account and achievements/tasks hes done

Hoping that this hacker on his account doesnt get him banned

[burnt jasper]

in the event it does happen, I read on reddit threads, that showing screenshots of you in raid with him and his proof of ownership helps a great deal

[alpine canyon]

@glad tendon Do not discuss that website. It violates TOS by datamining. The automod stopping you should have been enough for you to not try again

[burnt jasper]

?

[glad tendon]

Yea he sent literally EVERY receipt screenshot on a ticket the same day he got hacked so i hope hes good

[glad tendon]

My bad bro i didnt know, wont happen again

[muted finch]

Btw anyone who told me my account was lost forever after merging my steam was wrong…. All I had to do was go back and fourth on a ticket for about a week and now they’re going to fix it. Just had to prove purchase and other shit

[burnt jasper]

but yeah goodluck to you and your friend, hopefully it gets solved, but seems after bsg got serious to bans for hackers, instead of buying new accounts they resort to stealing accs

[glad tendon]

Yeah its really scummy. I hope they dont go banning innocent people who got their accounts compromised for a day or two

[faint igloo]

??headset

[white steppe]

Thanks to Gigabeef, here is a mostly complete guide on general usefulness of a headset (updated 8th Jan)
https://media.discordapp.net/attachments/523438319929917441/1458751879705002086/image.png?ex=6960c80e&is=695f768e&hm=00342df641c7d33fb4239957e528aa498390263d2bcb8462280c9b6a60169019&=&format=webp&quality=lossless

[alpine canyon]

if the hijacker cheats on the account and the account gets banned, bsg can't and won't do anything about that. It would be in the hands of battleye

account security is up to the user

[faint igloo]

butch would u be able to update ??headset to include the table on the left? https://youtu.be/2Z2-6MP22mk?t=320 the current one doesnt have in ears
ive tried via modmail twice and talked to chek but i think he was busy or sum

i dont wanna directly dm or @ any mod specifically

[burnt jasper]

actually not true, and there's precedent

[alpine canyon]

No, I'm not the one who made it nor am I editing images for a command

[alpine canyon]

Well in every ticket I've seen recently and every email I've seen, they state that account security is up to the user and they say no

Once you appeal to battleye and get unbanned, bsg will then unblock your account

[glad tendon]

It’s literally a leak though due to bsgs lack of security. My bud has had 2fa over the years and STILL somehow someone got access whilst bypassing 2fa on tarkov

[burnt jasper]

they do say that, but they just repeat bc they won't try unless you show proof or push them to

[faint igloo]

who would i @ for updating commands then? or would u be able to fwd it to the person of charge?

like i said i tried modmail twice and yall ghosted me on this issue

[alpine canyon]

its because it really isn't that big of a priority

[faint igloo]

:(

it matters to me :(

[burnt jasper]

same sht happened to me on steam with Rust funnily enough, they went through steam 2fa, didn't get no question about changing my mail, phone number and pw. Hacked in the game and now I'm banned for live.

[alpine canyon]

if you send me the image i can take a look

[alpine canyon]

??headset

[white steppe]

Thanks to Gigabeef, here is a mostly complete guide on general usefulness of a headset (updated 8th Jan)
https://media.discordapp.net/attachments/523438319929917441/1458751879705002086/image.png?ex=6960c80e&is=695f768e&hm=00342df641c7d33fb4239957e528aa498390263d2bcb8462280c9b6a60169019&=&format=webp&quality=lossless

[alpine canyon]

yeah idk about allat

[faint igloo]

ight what if i make another table like this one but also so it includes the in ears
so its all 1 image

idk if u can tell but it really grind my gears that the in ears are missing

[faint igloo]

smthing like this so its all in 1 img

[faint igloo]

check said u handle stuff like this lol

[alpine canyon]

yeah chek tends to say stuff like that

[faint igloo]

i mean im just gonna wait to catch another mod so they can update it
it annoys me just enough to not let it go

its that thing in the back of ur head that yk is wrong

i feel responsible for it cos i told yall to update it last time

[toxic flax]

hello! green baclava is dev item right? we found this guy on labyrinth just now. killed me and my duo via throat.

[faint igloo]

its an arena item

i think it was from the previous battlepass so u cant get it anymore

[toxic flax]

ooo well that makes sence then

ty

[alpine helm]

Does reset your account on the battle state website erase your builds and favorited items?

[faint igloo]

yh i think so

[pliant steppe]

does anyone know why im not getting battlestate games email verifications for 2 step auth?

[faint igloo]

oh? i thought my builds got wiped with 1.0 wipe

ah wait im stupid

idk why but i understood the opposite

builds stay fav items clear

[alpine helm]

ok thank you

[cedar oyster]

Why am i getting fatal error when i try to boot up the game?arena works but tarkov doesn't

[cedar oyster]

Fixed

[stuck cosmos]

Hello, i really need help 😄 😄 im trying to do the "The Ticket" helping Kerman.... And im completly stuck.... Im doing everything as my friend yet he can progress and i cant 😄 Can someone help me figure it out? I found TG Master keycard and im supposed to talk with Kerman and then with Mechanic but it does not work 😄

[spiral hare]

english only please.

but here is the fix. #eft-chat message

[bleak basin]

how do i report sus players with video?

[spiral hare]

you dont, you report in game and move on.

[midnight pier]

why does it keep saying my steam account is already linked to another profile ????

[slim spruce]

@outer berry English only here

[burnt jasper]

how do I contact support regarding my ticket if my account has been temporarily suspended and cannot acces it to see the tickets?

[spiral hare]

??support

[white steppe]

[e-mail]

[plain nest]

Price of independence i completed the quest last night. I got the achievement but no blue flare or GPU barter for the quest. I log into tarkov today to see that the BTR quest is there on my quest. Is there gonna be a fix for it tomorrow anyone know?

[weak aspen]

Anyone else getting freezing in game on PVE? Happened a couple of times today on local, have a feeling its stressing my PC even though I have a great machine

[slender panther]

why are my repair field taking so long to fix

[indigo plinth]

account was stolen today. emailed the support team with all information in the world to prove its my account and what was lost. if any of the mods see this please bump it up. in game name was scootmeister

[cedar sand]

Mods can't do anything

[slender panther]

why are my repair files taking so long to repair and how can i make it go faster?

[indigo plinth]

@cedar sand I figured. just thought i'd throw it out there. sucks having my account being blatantly stolen through 2FA

[hasty marsh]

lol, i took transition to terminal from shoreline and game never connected, then said game has already completed or been canceled, sent me back to menu and i lost my terminal reprogrammed keycard. nice

also i lost the kerman evidence case and i dont get it back im locked out :'(

[cedar sand]

Losing the evidence is normal, it’s sent to you in the messenger

Losing the card is also normal, you use it when you swipe it on Shoreline

Sounds like you just disconnected and someone killed before you loaded in

[hasty marsh]

no, i've already done terminal 10 tries before and always get the mail back with the case and this time i didnt, i was doing transition and got stuck on loading loot 100%, then after some minutes the game kept loading and when it got to 100% percent said completed and cancelled, throwed me into the menu with all my loot (implying that i got into terminal and something happened) because if i died on shoreline i wouldnt get my stuff back

[cedar sand]

You died on Terminal

You said game completed or has been cancelled

This error is given when you are killed before you load into the raid

And your evidence will be given to you in the messenger

You are not the first person with this issue

You’re just overreacting

[hasty marsh]

how could i die? if the game didnt showed me the cinematic, not even entered into terminal, not getting into raid timer, and even if i did enter i would be in the lobby with doors closed (im on pve) and ill still have 40min ish to keep playing, and ive got this message with the evidence every time i failed terminal, the "its yours", but now i didnt get it. its just like it never happened and its lost

[cedar sand]

You will get it, it can just take a little bit

I have seen this dozens of times

Just chill and wait for the message

Death is the same as disconnection in eft

If you click escape and then disconnect, it kills you, disconnection and death are identical

If you are that concerned, open a support ticket, but you will have the case back before they even reply so it’s not really a good use of time

[hasty marsh]

actually the story quest has not failed and returned to a previous state like it did before, saying try to use the keycard etc, its stuck like im still on terminal and im doing the objectives

[supple nexus]

anybody know why i just completed stick in the wheel and i can't accept battery change?

[stoic rune]

Hello, I have a problem. I just tested Tarkov on a new laptop and I have some freezes on my screen every 2 sec the game is smooth and then freezes etc etc. From where can it Côme from ?

[sleek hare]

i got a backend error while talking to skier and now the quest wont finish is this a bug?

[hardy ether]

rejoin

[sleek hare]

just did that still not progressing

[next knoll]

Similar issue to @sleek hare where my friend and I were doing The Unheard about twenty minutes ago too. We have the items but the quest is showing as failed with no way to restart. We rejoined the game after the error and have restarted the game etc. Items are no longer available to be collected from the map but are in our handbooks. Items have been read both in raid and in stash

[hardy ether]

uhh, i just got a night potrol uniform for usec tho i haven't bought the dlc? is it because of pfe eddition?

pretty sure the tour quest is bugged

pretty sure with the new update the game went nuts with the story mission

[sleek hare]

insane

cant even unlock the basic traders

[split umbra]

I think I broke the ticket

[hardy ether]

same happend to me, after i rejoined the map restarted and it canceled the first tour quest

[hardy ether]

looks like the story is bugged

[split umbra]

Can’t go one week without them breaking something

[hardy ether]

fr

just decicded to do zero to hero to not be able to play

https://medal.tv/games/escape-from-tarkov/clips/mcDOyC1bXWFui3tHp?invite=cr-MSxnTUksMzQyOTM0MDAy&v=30

[granite meteor]

anyone seen this before

[split umbra]

Yes we all are experiencing this atm. Something broke last update

[granite meteor]

awesome 😘

[reef marlin]

If only bro took 2 seconds to look at the post above him

[granite meteor]

when

[pallid canopy]

Batya chapter
is this a known bug ?
Or am I missing something

[hardy ether]

all quests are bugged right now

no tarkov in sight just people living the moment

[foggy bobcat]

I got the unlocked Armored Case from the Workbench for the Ticket main quest right now.
I threw a few 228 errors but finnaly gave me the case. After opening it I am supposed to get an info entry in the handbook for the RFID card manual. I never got that.
The Ticket main quest entry is now also not listing any next steps.
What to do?

Restarting the game did not change anything. No messages from "SYSTEM".

[hardy ether]

yall people be doing anything but reading what i said

**ALL MAIN QUESTS ARE BUGGED AWAIT MODDERATOR REPSOUNSE **

[sterile harness]

I can't escape my raid something about a Task being done

please help

[mild flame]

scroll up

[short glade]

anyone able to help me w game not loading says unable to check the client version

bsg launcher not steam

[cedar sand]

It is being blocked by your antivirus or firewall

[short glade]

how to deactivate?

[prisma parrot]

Hey everyone, I ran into a really bad progression bug and could use some help. I just prestiged (P2) and finished the Ground Zero tutorial, but the server counted my extraction as a fail. Now all my traders are locked except for Fence (attached a screenshot) and I don't have any of the starting quests.

I already tried the trick where you load into a raid naked and die to force a state update, but it didn't work at all. Since I just prestiged, doing a manual profile wipe on the website is completely out of the question for me.

Has anyone else dealt with this hardlock after prestiging? Are there any other ways to force the server to update my profile without resetting?

[cedar sand]

Ask Google how to do that

[cedar sand]

Open a support ticket, no one here can do anything

[sleek hare]

alot of ppl are having story quest issues

[prisma parrot]

Yeah, I already submitted a ticket to BSG!
Was just hoping someone here might know a quick community workaround while I wait.

[cedar sand]

There is not one

[boreal sky]

So far today ive had 3 crashes on streets? Wtf has happened overnight, i never have crashes on that map

Just lost all my shit right after killing kaban due to a crash

[green apex]

Yo why is the stamina drains so fast and takes a shitload of time to restore what is going on

[hardy ether]

Looks like the new code messed up with the progression system and the story line

[rapid bloom]

anyone had this issue, or know how to fix it? Handed in the dog tags & extracted from shoreline. Restarted game, did an integrity check & cleared cache and still unable to access reserve despite completing the necessary steps.

[rapid bloom]

oh jeez

guess that applies to my above issue then

[rapid bloom]

under what option? Because all of the options provided on the website are for errors like checksum, login issues and so on

[cedar sand]

??br

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[rapid bloom]

Cheers, did that. Tried attaching screenshots on the website but for some reason it only lets me add one photo, not two

[vernal pivot]

buddy and i just crashed on exfil and his cases went missing out of his secure and armband, any ideas? edit: anyone else have it happen? i already bug reported.

[cedar sand]

??br

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[wet quartz]

Does anyone know about this issue? The first tour quest says it failed and I can't progress.

[hallow briar]

am i softlocked? why most of these subtasks say i failed when i actually did them

[regal crest]

keep getting this

after finish turtorial it's always been like this

I wipe about 3-4 times now

it happens everytime

[hallow briar]

any help? i cant proceed past this

[haughty dock]

has anybody had an issue where your account is not appearing? been gone from tarkov almost 5 years

[regal crest]

go bench and open the case

[hallow briar]

i already did

i got the keycard only but i didnt get a journal or anything

[hallow briar]

i didnt get a new task in this

[regal crest]

ask kerman?

[hallow briar]

i tried

i tested the keycard too i doesnt work

[regal crest]

then it's bugged

[hallow briar]

obviously

[regal crest]

this game is full of shity ass bugs now

[icy socket]

Hey my friend opened the armored case, and never got the RFID manual. How should he proceed?

[hallow briar]

i literally have the same issue

my game crashed when i opend it

[young holly]

this guy cracks femboys ^

[icy socket]

He had two cases and opened one

[hallow briar]

two?

[hallow briar]

propaganda

[clear merlin]

Delete the game he has escaped...

[icy socket]

fuck its genius

[clear merlin]

ive escaped by deletion due to my story step breaking too

[hallow briar]

@loud moss

[grave vine]

Yea, one is on my Santa themed mannequin

[icy socket]

this jit cracks birds ^

[grave vine]

[loud moss]

[young holly]

uh but like for bugs is there an email or something, cuzzz it would be nice to play the game

[icy socket]

^

[loud moss]

for bug reports use the launcher, other than that just bsgs email

[grave vine]

Vanilla, do you love me?

[icy socket]

wat if we been trying dat

[young holly]

alr sweet

[loud moss]

what can i do?

im a discord moderator that just plays the game, not a dev

[young holly]

oh right on, my bad then

[weak trout]

im softlocked here. Ive contacted voevoda and i already had gathered all the items but it does not prompt me to go to lightkeeper to hand over the items. Ive gone to him and no prompt appears .

[viral granite]

Forwarded that there is a large issue regarding the entire storyline/side chapters.

[young holly]

hm that does suck, ty

1.0 ready ladz!

[ornate eagle]

For all the players who are experiencing issues with errors bottom right in PVE please reply to this message with the ticket you submitted in the support so we can investigate the issue

[grave vine]

Just for clarification was this just regarding nova or the previous armored case related issues as well

Ok nvm I’ll submit a ticket

[stable osprey]

is there a way to take EFTWiki and put it in an offline environment and update it manually?

[viral granite]

That would be a question for the wiki team

[clear merlin]

#42835958

got a vid if you want it @ornate eagle

[stable osprey]

so question to fandom on their site? Right? thanks

[viral granite]

That or the EFTWiki discord

??wiki

[white steppe]

https://escapefromtarkov.fandom.com/
https://discord.com/invite/7ZeEyfU

[stable osprey]

ahhh thanks

[ornate eagle]

ticket has most of the info we need

[clear merlin]

can type out more of the error if you want was on continuous loop which is why i clipped it

[viral granite]

The error should also be in one of the logs iirc

[hallow briar]

how do i open a ticket? i get directed to the site and there is only guides and stuff

[clear merlin]

report bug on launcher

[hallow briar]

oh the game has to be off ok

[viral granite]

yeah

[stark nest]

Hi, sorry to bother you, but might this bug be related with many ppl including in pvp having the story quests frozen?

[clear merlin]

this was when i collected part of story on pve

but produced a chat box bottom right with continuous system syntax/jargon being spammed

[viral granite]

@weak trout @regal crest When you guys have a chance, could you make a bug report in the launcher and reply to the message I've replied to with the ticket number

[ornate eagle]

I would need your IGN and ideally ticket submitted

[stark nest]

Will pvp one help?

[viral granite]

Did the issue happen today for you?

[stark nest]

yes

[mossy heart]

Is something happening with the main quests rn? I just did the mission to unlock light keeper. And after visiting him normally and extracting the game suddenly goes black. I restarted and when I got back in I was still in raid and it spawned me across the map. After extracting from the raid a second time the game has now made me level 70??? I’m not quite sure what to do here and the progress for the ticket is now gone too? Anyone got any ideas?

[ruby root]

apparently they are all bugged rn

[viral granite]

Create a ticket and reply to apples message but include that yours is PVP

[ruby root]

small indie game btw

[clear merlin]

it may not be 12 inches but smells like a foot?

[stark nest]

created a ticket about this, will replay to the message now

[icy socket]

you know it sweetheart they call me the tuna can

two inches wide one inch long

[hallow briar]

oka so i cant submit an bug too how nice

[clear merlin]

tarkov version of orange is the new black ?

[weak trout]

42836342 EtherNova

[mossy heart]

Gotcha, hopefully this won have any repercussions out of my control.

[icy socket]

reformat your harddrive with a magnet

[viral granite]

restart launcher and try again?

[icy socket]

42836290 HungDaddie69

[weak trout]

what?

[viral granite]

42836342 EtherNova

[mild flame]

reply to this @weak trout

[viral granite]

dw about it, I did it for you

[weak trout]

42836342 EtherNova

ok

[stark nest]

as agreed, i made a ticket about a story quest "freezing" IN PVP after i got the quest item and tried to extract through taxi and it put me back in and it broke the quest after extraction.
Ticket: #42835607
Nickname: Laz3rok

[ruby root]

I mean free level 70 ig

[random pond]

#42832521 Madleif

[viral granite]

#42832521 Madleif

[ornate eagle]

I'm still there

[soft wing]

Does anyone know if you can use the 6sh112 S-S for set up? Got it from the Wildhunt code a while back and want to get set up done

[viral granite]

are you, I can send them via tg too

[tropic perch]

anyone know what key opens the room in the building next to chek 13?

[ruby root]

its not locked

[tropic perch]

there is a room in that building that is locked

[alpine canyon]

it doesnt open

[random pond]

#42832521 Madleif

[warped gull]

#42834905 Iskandar_

[ruby root]

not meant to be openable.

[clear merlin]

its always open if your looking for skiers friends apartment its the wrong location

[ruby root]

You just dont need to enter the apartment only walk to the door then down the stairs for the newspapers

[tropic perch]

[clear merlin]

you only get the letter/newspaper from the mail box to right of door when you go in or have to walk up stairs to find the journalists room

[ruby root]

^^^

[tropic perch]

got ya

[clear merlin]

the first image looked like the door from outside then image was changed 😄

[tropic perch]

tyty

[clear merlin]

but dont do the quest atm

otherwise you'll probs bug out like the rest of us in here

@tropic perch

[tropic perch]

oh

[clear merlin]

issues with main story line quests bugging out

[tropic perch]

okaay xD thanks for the heads up 😄

[opaque hollow]

yeahh my main story is softlocked in pvp too

[wet quartz]

#42834382 ELSAELSA_

[hallow briar]

Error on POST ttps://www.escapefromtarkov.com/launcher/support/bug/add?launcherVersion=14.7.3.4346&language=en&lang=en&game=eft&branch=live&gameVersion=1.0.2.0.43037

Error: 0

A task was canceled.

Error: 0

[young tusk]

I opened the armored case but didn't receive the document, and now I can't proceed with the ticket. What do I do now?

[hallow briar]

restarted my pc too and i still cant upload report

[alpine canyon]

check pins

[hallow briar]

can i just dm you or smth?

[deep sable]

#42835525 Pin507

[young tusk]

Which PINs?

[hallow briar]

.

[copper breach]

I also didn't get the note from the armored case, as well as accidental witness being stuck after asking about anastasia

[white pier]

Yeah well this kinda sucks, i just prestiged and cant unlock any maps because of the softlock lol

[mild flame]

pinned message

[forest pike]

Has anyone had an issue where you open the armoured case. you receive the euros and the keycard but you do not receive the manual?

I have checked system and have no mesages with the manual. cleared cache and restarted the game multiple times.

I cannot progress unless i read the manual? anyone have any ideas? ive checked reddit and everywhere else without any luck?

[copper breach]

Same for me

[icy socket]

Send a ticket seems like a new issue

[forest pike]

How do i send in a ticket?

[icy socket]

in da launcher

[forest pike]

what option do you pick for the upport ticket. nothing about in game issue

[hallow briar]

i can file a ticket for gods sake

[mild flame]

??br

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[forest pike]

which one

[hallow briar]

@white steppe

[clear merlin]

you need click report bug on launcher when game is closed

[weary talon]

anyone know what can you do to the memory leak in tarkov?

literally everyone has the same issue in my friend group

[clear merlin]

then gives option for game / launcher after that

[copper breach]

#42836826 "The Ticket" quest stuck, never received the note after unlocking the armored case

[weary talon]

ram cleaner does not work

[forest pike]

Its happening to me on pvp

[tropic sphinx]

hello, while doing the very early quests related to the main storyline in pve, I encounter error 228 when I try to talk to Skier for the first time. The issue happens consistently: as soon as I start the dialogue, the error appears and prevents me from progressing. I have already tried changing the game language, clearing the cache, and verifying the integrity of the game files, but the problem still occurs

[opaque hollow]

have you sold/bought something from him yet?

also has anyone found a fix to the exfil not working?

i get fade to black at successful exfil but lobby code doesnt go away and alt+f4ing will make me have to reconnect

[mild flame]

see pinned message. report bug and send ticket no

[limpid zealot]

I was trying to complete They Are Already Here, extracting from interchange after i got the pass key and I had these weird error messages show up. It just kept repeating over and over so i decided to Alt F4 which I guess was a mistake because now the task is showing me this? Did I mess up?

[ruby root]

All story quests are bugged rn, items dont spawn and progress cant be made.

[limpid zealot]

wtf

[ruby root]

Small indie company.

[mild flame]

told you to see pinned message.

[limpid zealot]

well this stinks

so is their any idea from the team or is this just "we'll let you know" type of deal?

[mild flame]

just report and let them settle it

[ruby root]

maybe check twitter. The bsg classic

We noticed most definitelly HAHAHAHA

[limpid zealot]

Niki I swear lol

[hardy ether]

well thats one way to do it ig

[tropic sphinx]

ticket #42835368

[opaque hollow]

BRO THIS GAME

[spiral hare]

what is the issue

you’re in a suicide boys server so i don’t wanna hear some dumb shit

[steady crag]

#42831424

[hardy ether]

#42836353#

[opaque hollow]

i exfilled as a pmc, screen faded to black when exfil timer hit 0.0, lobby code never went away and i had to alt f4 to get out of that state. when i opened the game again i was still in the same raid instance. had all the same loot, and there was 10 minutes remaining. i went back from emercom on interchange all the way to railway, and checked a scav body for the second time when i was at my exfil again, got xp again for looting the dead body, and instantly got booted to the main menu was killed by an a.i. scav somehow, and the 3 tetriz i had in my protected case were deleted.

HOLY FUCK MY DOCS CASE WITH ALL OF MY LABS CARDS AND ROUBLES GOT DELETED TOO NOOO

[cedar sand]

Could just read this chat a little and you'll understand

Send appl3z0r a ticket number

[opaque hollow]

my brother in christ thats so much worse than a story softlock

i already sent a bug report i cant do another today

[cedar sand]

Well no one here can do anything for you

Sorry man gotta suck it up

Nasty bug, it is what it is

[opaque hollow]

i got robbed of my 10/10 black access card, >80k roubles, pkpts, ultra medical, necrus, full injectors case. by far the nastiest bug ive encountered

smh

[spiral hare]

#community-support message

this is where you are at now

[cedar sand]

Nastiest bug I encountered was when they added Arena sync to the game, I got to level 30 entirely from Arena and then got a backend error when I went to unlock Jaeger so I had to reset my account just to play the game

Shit happens man, no one here can give you those items back

[opaque hollow]

yeah okay this game has officially beaten me i give up

[spiral hare]

create and submit your ticket. don’t think as just a loss to yourself, but as an opportunity to prevent it from happening to others in the community by making a bug report and then submitting it directly to someone who’s trying to fix the issue. you can help prevent others from experiencing this same issue.

??br

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[opaque hollow]

i already have done that once today. i cant again

[spiral hare]

did you do it for this bug?

[opaque hollow]

i did it for the story softlock

and then i get >3m roubles worth of keys alone deleted

[spiral hare]

idk what the time delay is, but make another tomorrow for this one and then submit it them. okay?

[hexed cipher]

This the right place to talk about assets for thumbnails? 🙂

[spiral hare]

wdym

[opaque hollow]

i suppose its my only choice

[hexed cipher]

I'm wondering how creators get such clean assets for thumbnails, essentially.

[reef marlin]

Out of curiosity was this in pve?

[hexed cipher]

Because as far as I am aware there is limited options in terms of getting specific "things" im looking to focus on

[opaque hollow]

nope

[spiral hare]

oh

[hexed cipher]

PMC models are really hard to get just via "playing" the game

[opaque hollow]

nothing ive spoke about here has been in pve. i dont play pve

[hexed cipher]

Just curious

[reef marlin]

Was just curius wasnt meant as an insult or smth

[opaque hollow]

i dont mean it like that im just very upset im sorry

[reef marlin]

Thats fair dw brotha

[regal crest]

#42838188

[reef marlin]

If I were you I would just chill til they fix w/e the fuck is going on rn and do scav to pass the time tc

[faint belfry]

can someone help i dont have the task to swipe the card

[floral juniper]

I claimed my keycard from my intel and never got the next step (backend error)
#42838155)

https://x.com/Nietnodighiero/status/2027418658524250361

Sander Nietnodig (@Nietnodighiero)

@nikgeneburn Dear Mr Nikita, a backend error broke my ticket questline, I am unable to get any progress anymore.(#42838155) it happend after claiming the crafted keycard from intel (6x backend errors in a row)

Please help <3

@nikgeneburn @tarkov

X · Feb 27, 2026, 4:20 PM

[floral juniper]

aint no way! same issue?

[faint belfry]

same backend error

[cold peak]

guys my friend restart tarkov and lost progress what to do

[faint belfry]

@floral juniper pls let me know if u have a fix

[cedar sand]

??br

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[floral juniper]

Idk man, i tweeted at nikita, but his last tweet was 6 hours ago, so probally he isnt looking at twitter anymore

[cedar sand]

[floral juniper]

I made a ticket via the launcher though

[faint belfry]

will do the same

[floral juniper]

@cedar sand

[cedar sand]

Please read the pinned messages.

I cannot do anything

[floral juniper]

I know, just wanted to let you know I did make a ticket

[cedar sand]

I feel like you haven't

[floral juniper]

because you told me to do that (but I allready did) . That is why I tagged you

[cedar sand]

#community-support message

Read this message

Like I have asked twice

[floral juniper]

I did make a ticket via the launcher? if that is what you are reffering to?

aahhh

[cedar sand]

??story

[white steppe]

Issues regarding the storyline chapters erroring out/failing have been fowarded to the devs (27th Feb)

[cedar sand]

No one here has a fix for you

[floral juniper]

PVP BTW
#42838155

fully detailed
+
My tweet = https://x.com/Nietnodighiero/status/2027418658524250361

Sander Nietnodig (@Nietnodighiero)

@nikgeneburn Dear Mr Nikita, a backend error broke my ticket questline, I am unable to get any progress anymore.(#42838155) it happend after claiming the crafted keycard from intel (6x backend errors in a row)

Please help <3

@nikgeneburn @tarkov

X · Feb 27, 2026, 4:20 PM

[faint belfry]

i guess it got broken with a hotfix

should be fixed soon if the devs know already

[viral granite]

Okay there was a hotfix a few minutes ago. For the people affected could they download it, launch the game and let me know if issues still persist. Thanks

[viral granite]

@floral juniper @hardy ether @steady crag @copper breach @tropic sphinx @deep sable @hallow briar @wet quartz @warped gull @random pond @stark nest @icy socket @clear merlin ^

[hardy ether]

none downloads , logged into the game the questline is still failed

[deep sable]

I haven't received the hotfix, and the issue persists even after re-entering

[viral granite]

can you send screenshot

[steady crag]

Same thing here, no update

[clear merlin]

dont see option for any download checked for update/intergrity isn't advising of any download

[warped gull]

Yeah I've got no update to download

[viral granite]

I was wrong regarding downloading an update, it was a hotfix on devs end

rest is correct though

[clear merlin]

i restarted game/launcher still blank on my task log

[viral granite]

Screenshots of stuff still being broken would be appreciated

[stark nest]

pvp, still broken

[clear merlin]

when i click the details for the body of text:

[viral granite]

Thanks guys, seems like the hotfix didnt help. Devs are aware

[versed burrow]

Guys, why there is phone verification now? I thought i was playing video games, not fucking registering for food stamps 💀

[stark nest]

ждем и надеемся:)

[steady crag]

[clear merlin]

they added in the option for you to pay with your foodstamps

[versed burrow]

Thanks god

[stark nest]

plz ping us again when to check, i will check in pvp

[viral granite]

Myself or Apple will update when we have one

[stark nest]

https://giphy.com/gifs/handshake-low-quality-dap-up-gHomxnPbWQAB1TntqS

[floral juniper]

still broken sadly

[opaque hollow]

sooo think theyll reimburse the 5m they deleted?

[cedar sand]

Probably not

[opaque hollow]

</3

[charred nexus]

Hi, I handed in the flash drive to Lightkeeper, but the next mission to kill 30 PMC on Woos isn't appearing. Has anyone else had this problem?

[cedar sand]

That'd be a support thing

[floral juniper]

Story lines are broken atm,

[charred nexus]

so I am not the only one

[stark nest]

definitely not

[late nacelle]

do they work on the weekend?

[cedar sand]

they are working to fix the issue right now

[velvet flame]

What option do you put for in game issues when submitting tickets? Account -> Issues with account access?

[cedar sand]

You are in the wrong place

??br

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[viral granite]

In the meantime I made a command regaring the latest update on the story chapter issues. Can use ??story

??story

[white steppe]

Issues regarding the progression of storyline chapters are known and a solution is being worked on. (27th Feb)
A hotfix was pushed, players need to restart game and see if the issue persists.
The hotfix didn't fix the issue, the team is further investigating.

[velvet flame]

After contacting kerman for the first time using intel center, kept the case

[bronze token]

does anyone have a good picture of the sight lines and maximum ranges of the grenade launcher goons on streets

[bronze token]

i just got my whole trio blown up

[spiral hare]

😭😭

[viral granite]

Did the error stop happening in the bottom right of the screen at least?

[bronze token]

is this picture accurate

[floral juniper]

I have 0 errors in bottom right, but still story doesnt progress

[steady umbra]

I got an error on woods trying to do sensory analysis pt 1 and when I handed the moonshine bottle to the btr driver, it got removed from my inventory, I got an error and the UI stopped working, I had to wait to be kicked out so I could move my stuff again, and on tasks it was marked as completed but when I extracted it wasnt, so I went back to hand it in again (rip 360k) and I couldnt hand it in

and now I cant complete the quest anymore

[copper breach]

??story

[white steppe]

Issues regarding the progression of storyline chapters are known and a solution is being worked on. (27th Feb)
A hotfix was pushed, players need to restart game and see if the issue persists.
The hotfix didn't fix the issue, the team is further investigating.

[viral granite]

did this just happen?

[steady umbra]

like 30 mins ago, I have video of me going back to woods and trying to hand it in again but couldnt, so the quest is just stuck, my ticket number is #42839131

[steady umbra]

https://drive.google.com/file/d/1Mta2DeWqpwkK4nQo1-6gIcVVlfv51tWe/view?usp=sharing

[viral granite]

forwarded, ty

[clear merlin]

@viral granite the error box/system spam happened when collecting one of the evidence pieces was no longer visible after restart the game and task progress was then blank

mine happened upon collection of evidence and stayed running on loop until extraction then just normal screen hanging for 5+ mins then alt/f4'd to reboot

[stark nest]

I had the same happen to me, but on customs and with „accidental witness” quest

[viral granite]

Yeah, its being worked on

[clear merlin]

so im not really wanting to try to redo the issue since i still have an unresolved great heights part 3 (cant hand in on arena as tells me hand in on EFT which i did)

[steady umbra]

thanks

[faint belfry]

So i got a backend error while collecting the card to swipe at the terminal the first time after this the story would not tell me to go swipe it it just failed me the quest to pick up the rfid device on streets

[floral juniper]

i got the same freaking issue 🙁 same step as you

debtor ending?

[faint belfry]

I want to do fallen😂

[warped gull]

??story

[white steppe]

Issues regarding the progression of storyline chapters are known and a solution is being worked on. (27th Feb)
A hotfix was pushed, players need to restart game and see if the issue persists.
The hotfix didn't fix the issue, the team is further investigating.

[faint belfry]

Alao there is a bug if u prestige u are instant level 78🤣

[deep sable]

I hope to receive some compensation, such as slightly speeding up the contact cooldown (CD) for merchants. I don't want to wait another 24 hours to be contacted

[opaque hollow]

i doubt it

i had 5m worth of gear deleted they wont gaf

[hardy ether]

??story

[white steppe]

Issues regarding the progression of storyline chapters are known and a solution is being worked on. (27th Feb)
A hotfix was pushed, players need to restart game and see if the issue persists.
The hotfix didn't fix the issue, the team is further investigating.

[hallow briar]

#42840049 fawpag

[obtuse vale]

Why is Goons now appearing on multiple maps at the same time?

[opaque hollow]

game is cooked why wouldnt they

[floral juniper]

??

[floral juniper]

enjoy it

[rigid peak]

Hi, I would like to report a massive progression bug that occurred today.

During extraction on Lighthouse, my game crashed. After I reconnected and extracted again, I received approximately 80 million XP from that single raid, which boosted my account from level 43 to 74.

I have already submitted a support ticket (#42837004) with the raid details and timestamp. I am reporting this here to ensure my account is not flagged for exploiting or cheating, as this was a server/synchronization error.

please can someone help me

[spiral hare]

80 MILLION 😭 holy shit

[versed burrow]

Sorry but your account is flagged as Exploiting and permanent banned - Nikita probably

[slim spruce]

pvp or pve?

[unkempt sinew]

does anyone know if 2FA codes are down, or is there still issue with outlook/hotmail? received reset password fine, can't log in into account because no 2FA code is sent

[rigid peak]

pvp

[rigid arrow]

guys please help my first quest is bugged, extract from groudn zero i have done it about 10 times, and i know it cant be a run through any tips i have deleted and reinstalled the game i dont know wwhat to do

[rigid peak]

first quest is to extract from interchange no?

[keen geode]

My story quest in still bugged tho !

[brazen topaz]

If it's the first task. Try extracting from interchange. I think it's interchange and not ground zero.

Oh no! My ticket main story task got bugged! I'm doing the savior ending and was doing the last task before Terminal. I'm positive all conditions are met(I've done btr driver tasks and fence rep is above 6 and didn't kill any scavs) I did the co-op extracts for fence and the screen went black. After 15minutes I had to alt+f4. Charrector was still in raid. I extracted and did the co-op extract again without killing scavs. Ticket task is still stuck at "complete fence's assigment". I made a bug report from launcher. I'm really bummed out it's bugged 😢

[floral juniper]

??story

[white steppe]

Issues regarding the progression of storyline chapters are known and a solution is being worked on. (27th Feb)
A hotfix was pushed, players need to restart game and see if the issue persists.
The hotfix didn't fix the issue, the team is further investigating.

[carmine crater]

Im on the task to kill 30 PMCs for debtor ending, however there is no tracker. I have restarted my game, went to talk to lightkeeper again, even reinstalled the game but no joy

[broken plover]

its easy, just gotta do solar power

some flowcharts say its optional but its not

[rigid peak]

Do you know if this is normal? Do I have to wait? I'm on the Debtor too, and I just visited Lightkeeper for the first time

[hardy ether]

duhh because the code is bugged rn

[carmine crater]

did you talk to kerman already? if not try that but if not im not sure, i got the same look but for a different task. thank you gnom so much help man

[rigid peak]

I wanted to talk to him, but I can’t. I’m trying, but he has nothing to say

[versed burrow]

The game literally put me on lag loop and prevent me from process with the game when i was tranferring my scav loot

[carmine crater]

then idk

[versed burrow]

and people ask why the game is buggy

[warped gull]

Just read the message from the bot seriously. It's bugged

??story

[white steppe]

Issues regarding the progression of storyline chapters are known and a solution is being worked on. (27th Feb)
A hotfix was pushed, players need to restart game and see if the issue persists.
The hotfix didn't fix the issue, the team is further investigating.

[rigid peak]

hope story is fixed soon and my bugged level too

[versed burrow]

god damn it, everyone got bugged out of the game now

[carmine crater]

fr

[hardy ether]

??story

[white steppe]

Issues regarding the progression of storyline chapters are known and a solution is being worked on. (27th Feb)
A hotfix was pushed, players need to restart game and see if the issue persists.
The hotfix didn't fix the issue, the team is further investigating.

[hardy ether]

tried to lower the loading time and it worked

[versed burrow]

What loading time?

[hardy ether]

they said with the new fix they planed to lower the loading time into maps, i guess it worked since many people can't play

[versed burrow]

I see, yeah the loading time to map is way faster

yet this bug bugged me out of the game and now i don't know what the fuck to do next

[deep sable]

first time I have seen this，what is that

[rigid arrow]

no its to survive ground zero

[versed burrow]

It's the Map that you get from Therapist, quite useless tbh

[ebon zodiac]

had to reinstall launcher, now opening it and this error pops up

[deep sable]

The mark above is quite unusual; I mean, I've never made such a mark before

[versed burrow]

I don't speak chinese so i don't know but it's literally just extration Zone, you can just google the map and extraction, way better than in-game map

[unique kettle]

The markings are a bug, they somehow show up from a very old version of the map when Woods were much smaller

[faint belfry]

story is not bugged for me anymore @floral juniper

[stark nest]

YO. IT FIXED ITSELF FOR ME AS WELL

@viral granite it is fixed now?

[clear merlin]

@viral granite looks to be working

[keen geode]

My say talk to skier but i cant cuz he is locked still '

[random pond]

mine is still probably bugged

[viral granite]

It should be slowly being fixed for everyone

[crude patrol]

Hop in beginners vc 6

[deep sable]

fixed

[stark nest]

https://giphy.com/gifs/kate-cats-NfzERYyiWcXU4

[faint belfry]

thanks for the work guys so its working again

[clear merlin]

secondary bonus for me the pvp great heights part 3 is resolved finally 😄

Thanks devs 🙂

[hardy ether]

??story

[white steppe]

Issues regarding the progression of storyline chapters are known and a solution is being worked on. (27th Feb)
A hotfix was pushed, players need to restart game and see if the issue persists.
The hotfix didn't fix the issue, the team is further investigating.

[opaque hollow]

bruh

[floral juniper]

Thanks mate, was just chilling downstairs watching TV hoping for a fix

Appreciate the tag buddy ❤️

[upper cloak]

does anyone know how to unistall tarkov ets server only? or is it not possible. ive been trying to unistall it for a while now but i cant find a way

[steady umbra]

erm, what the hell?

[spiral hare]

this is kinda cool lmao

[soft wing]

tarkov aint workin rn cant get into the launcher even lol

says updating but stays stuck

[opaque hollow]

game on full meltdown lmfao i backed out and it fixed itself

[dense lark]

Is the game down?

I keep getting error 103003 when i try to boot it up

[rapid bloom]

Hmm it's updated my tour task but I still cant access Reserve, I wonder if that's also something they're fixing

[grizzled veldt]

Yea my tour quest got updated but still can't access mechanic or talk to him

[tropic sphinx]

thanks for your work guys

[boreal prism]

does anyone know why tarkov is opening as this tiny little sliver? i've restarted my pc, cleared cache, integrity check, i can't figure out what happened

[craggy shoal]

Hey guys, I've got some Problems: Did a raid with a mate, while extracting my game froze, i had to reconnect and run to another exit, es the first exit wasnt open for me now. 100m before the other extract i was put back to the lobby with "killed in action" and my sicc case, docs case and stim case was somehow gone. Restarting the game or repairing the game did nothing. And i cant continue the savior ending. I am now stuck at "Complete Fences assignment" and cant continue (shoreline and interchange are labeled as 5/5 pmc, but nothing is following up now. BTR driver also has no new story quest for me. Can anybody help me and tell me what i can try?

[brazen topaz]

My ticket task bug got fixed. I wonder if i should somehow contact bsg, that the bug help request I made in the launcher is now solved?

[celest valley]

is anyone having bugs with price of independence for savior ending?

[mystic wave]

Just joined a labs chat with three other guys. Asked if it was cool to run with them because I'm almost finished with the guide. They said yeah. We spawn in and they TK me then all leave the call. Ruining a ton of progress, It's good to see some people have nothing better to do with their lives than be scum.

Any way mods can go back and look at who was in the server with me so that doesnt happen to anyone else?

[slim spruce]

a video to #discord-mod-mail

[mystic wave]

Welp. Dont have it clipped. So I guess they get away with it.

[mystic wave]

thanks anyway

[spiral hare]

make sure you set up clipping/recording software

[mystic wave]

Yep. Haven't played for two years so I guess I just forgot how toxic people on the internet are.

[spiral hare]

protect yourself and get recording software, because that is a banable offense. it’s unfortunate that it’s happened.

[mossy heart]

Last night I got the bug that made me level 70 after extracting. Does anyone know if I am safe to play or should I not risk it too they fix it? I’m more concerned that other plays would report me when they see the level and the lack of raids to prove it

[mossy heart]

its all good it appears my level has returned to normal thankfully.

[white pier]

Well, it updated while i wasnt home, But still cant do it

[wet quartz]

Therapist and Ragman are not unlocked. #42834382 ELSAELSA_

[velvet flame]

??story

[white steppe]

Issues regarding the progression of storyline chapters are known and a solution is being worked on. (27th Feb)
A hotfix was pushed, players need to restart game and see if the issue persists.
The hotfix didn't fix the issue, the team is further investigating.

[merry pivot]

So the game is basically unplayable at this moment?

[mild quail]

Ummmm

Tarkov?????

The rig duplicates

Everytime I kill someone

And all the npc's have tagillas saiga 12 mags

[viral granite]

!tag story Issues regarding the progression of storyline chapters are known and a solution is being worked on. (27th Feb)
A hotfix was pushed, players need to restart game and see if the issue persists.
The hotfix didn't fix the issue, the team is further investigating.
The issue should be resolved.

[white steppe]

✅ Tag set! Use it with: ??story

[viral granite]

If anyone still has issues regarding the story chapters that occurred yesterday, please ping me with screenshots.

[prisma parrot]

@viral granite
My situation slightly updated but I'm still hardlocked from yesterday's P2 prestige bug. I finally got the "Tour" quest, but all my traders (except Fence) are still completely locked, so I can't talk to Ragman or Therapist to complete the objectives. Here are my screenshots!

[viral granite]

So story fixed but traders not unlocked

[prisma parrot]

Yes, exactly! I have the "Tour" story quest now, but all traders are still locked so I can't talk to them to progress.

[viral granite]

Forwarded it, thanks

Are you on PvP or PvE?

[prisma parrot]

PVP

[viral granite]

Damn, if it was pve I was gonna see if you’d risk resetting account

Wait you said you prestiged lol

Don’t mind me, just got up lmao

[prisma parrot]

Lmao all good man! Go get some coffee. Thanks again for forwarding my issue to the devs.

[hardy ether]

??story

[white steppe]

Issues regarding the progression of storyline chapters are known and a solution is being worked on. (27th Feb)
A hotfix was pushed, players need to restart game and see if the issue persists.
The hotfix didn't fix the issue, the team is further investigating.
The issue should be resolved.

[calm haven]

i need help with the tour quest

its glitched i tried everything i cant fix it

[calm haven]

@viral granite

[viral granite]

Did this happen today or yesterday?

[calm haven]

happened yesterday but im still have it today

[viral granite]

ty

[calm haven]

i just bought the game yesterday did the quests up to that point and cant get any further

[viral granite]

I've forwarded it

[calm haven]

ok thanks

how can i unlock the next maps or attempt to fix it

its fixed thank god

[fading drum]

any1 know how to fix this

its been stuck like this for 20min restarting running as admin nothing helped

it happend after i had to update the launcher

[warped gull]

My Story is still bugged from yesterday. Guessing it's because I don't have the letter from fence. PVE

[final wyvern]

so im tryna do the debtor ending and im quite stumped at this part on which option i pick.

[bronze vapor]

this guy is def a cheater right

or maybe crazy smurf

[mild quail]

So you would chose you're right and work with him until you hand in 2 major evidence then you stop working with him and it will give you the u-turn achievement and you would be able to progress towards the debtor ending

[mild quail]

Refer to this if u need help

[final wyvern]

thanks for the info but my stoopid brain chose to not work with him 🤦‍♂️

[mild quail]

On endings

[final wyvern]

no clue where im headed now lolz

[mild quail]

Welp ur getting survivor for sure now

[final wyvern]

koolsies

ion rlly mind what ending i get i kinda jus wanna get it then take a break

[mild quail]

Yeah for sure :3

[viral granite]

As of an hour ago, all who were affected with the story chapters, including those who had locations or traders unlocked should be good to go.

[warped gull]

@viral granite sadly I'm still stuck

[viral granite]

can you provide ign and create a ticket

[warped gull]

I created a ticket yesterday already when this started. Let me grab the number and my in game name

[warped gull]

Ticket 42834905. IGN - Iskandar_

[viral granite]

forwarded

[warped gull]

Cheers

[gritty breach]

Hey, i am trying to do savior, and i cant deliver the documents from batya, accidental witness etc , i also opened a ticket yesterday: #42831411 Thanks

[viral granite]

Forwarded

[scenic plank]

Hello there: I am stuck in the last step of the ticket - fallen ending -.
While the quest was updated correctly with the last fix, the craft for the keycard is still not showing up in the intel center after restart, cache clearing and doing a raid.
I have the "Flash drive with Prapor's hash codes", so this should be my next step, right?
Created a ticket yesterday: REQUESTID#42840348# IGN Dead_Eagle
let me know if you need a screenshot or something. Thx man.

[nova bay]

Hi , i sent support an email over a week ago and still have not recieved a response , whats the typical wait time for a suppor ticket ?

[viral granite]

forwarded

[scenic plank]

thx

[nova bay]

can any one from bsg help me ?

so upsetting im about to give up and just play arena break out im so sick of begging for help from bsg 🙁 have a good evening folks !

[warped gull]

Is usually a couple of weeks for support tickets

[cloud cosmos]

hey, when i trade some tools for the acces labs keycard on mechanic lvl3 i get this error ?

[mild flame]

complete one task from him to level up

[cloud cosmos]

but i am already lvl3 i have to make one more to "show changes"?

[mild flame]

the LL is rounded up. you are probably missing a small amount.

[cloud cosmos]

k thank u for the info

[random pond]

still no assignment from Fence ign: Madleif ticket: #42832521

[fiery fiber]

Can anyone help?

[hallow briar]

could an admin help me with a ticket? i lost so much progress in a raid
PVE #42855156 fawpag

[slim spruce]

disable antivirus and try again

[fiery fiber]

how do i do that

[slim spruce]

google it

[fiery fiber]

will do

[midnight aspen]

Hello, i just started playing again pve and i was doing the chapter falling skies. im in the part where i had to retrieve the g-wagon flashdrive and hand it in to prapor and this error pops up when i try to hand it in. i have tried buying and selling something to the traders (solution i saw on reddit which did not work) and i also tried dying with the flashdrive and retrieving it again which didnt work either. Any idea how to fix this?

[mild flame]

@viral granite for your assistance please

[elfin fulcrum]

friend has brought tarkov through steam and pve upgrade through steam on the same steam account but is still asking him to buy it in the menu?

[slim spruce]

the menu doesn't allow him to switch to pve mode in tarkov?

[elfin fulcrum]

no, just made him hard reset still nothing so told him to verify game files on steam will let you know if that works

[elfin fulcrum]

still nothing

[cedar sand]

He must contact support as you were told

[elfin fulcrum]

ok dude chill

[reef marlin]

If he gets more chill than that the guy is gona pass out

[solar nexus]

i was buying craft materials from fleemarket in my hideout craft menu and i got a capcha error, actual capcha menu did not appear. now the game is saying that i'm currently banned from flea market and i can't even access traders, anyway to resolve this or do i have to wait?

[reef marlin]

Gota wait

[solar nexus]

thanks

[elfin fulcrum]

is it because he still has a tarkov citizen account? sorry for bothering you chek

[cedar sand]

That’s going to cause him tons of issues in the future, when he creates an actual bsg account all his progress will be wiped.

[elfin fulcrum]

i thought this but i brought mine through bsg years ago so idk
so, bsg website wont accept his steam email because its the wrong domain.

[elfin fulcrum]

so essentially he has 2 accounts

[cedar sand]

So take 2 seconds to create a gmail account and he’s solved that issue

Tarkov citizen profiles are temporary guest accounts, progress is not saved permanently

[elfin fulcrum]

thats what he did for when he was linking arena but now on bsg website it wont link his gmail account

[cedar sand]

Calm, look

[elfin fulcrum]

im trying my hardest to get him to refund and call it a day, ive been sat at my pc for an hour an a half

[cedar sand]

All of your friends issues can be fixed by contacting support

[elfin fulcrum]

hes terrible with computers

[cedar sand]

Not a single person here can fix the things your friend is having issues with

[elfin fulcrum]

ok thanks

[chilly wren]

can anyone help me with that?
i cant get the papers from accidental witness and im stuck in the part called "Learn more about anastasia" and "Investigate the entrace to anastasia's building", i tried goin to the door inside, tried restarting multiples times, i cant get the papers and cant proceed

[obtuse vale]

Send work order

[feral sparrow]

Does anyone know how to fix the bug where the game still prompts me to purchase PvE content after I buy it on Steam? Thanks a lot

[cedar sand]

Contact support via a ticket on the website

[quaint jackal]

Wondering if anyone can list me their settings in DM for a AMD/ryzen 7 build (9070 XT) Ryzen 7 9800 x3d. Cheers

Had to do a fresh install of windows coz my AMD GPU timing was off and its running a little clunky

[reef marlin]

Ingame settings?

[chilly wren]

how?

[obtuse vale]

The login device sends a support ticket with detailed instructions.

[reef marlin]

Google translate moment, he probably means go and make a ticket on the website

[obtuse vale]

yes

[finite vortex]

Anyone knows how to fix this on Savior ending?
Did all the tasks, +6 rep on Fence and did all BTR quests not with Skier
Talked to Fence and he doesnt gives me the Co-op extract on Reserve and Woods...

[obtuse vale]

Use this screenshot to submit a support ticket.

[quaint jackal]

ingame and/if there are AMD settings to change. I got a little frame delay, so when i walk around its like chunky fps when im turning or aiming down sights. fps is stable but its definately like after-imagey in the running/ADS.

[novel lark]

I also have this issue, fence rep, over 6, done all of BTR's quests with BTR's ending, yet it doesn't give me the go ahead for killing 5 pmc's on interchange and shoreline without killing scavs

[reef marlin]

Use hyperrart's settings

[quaint jackal]

gewg? or youtube?

[obtuse vale]

Use this screenshot to submit a support ticket.

[reef marlin]

YouTube it

[obtuse vale]

Yesterday, due to a plot bug, there was no follow-up. If this happens, please submit a support ticket.

[novel lark]

In discord or the site?

[quaint jackal]

thanks @reef marlin

[scenic plank]

Any idea how long we will be stuck? after beeing timegated for almost a week (quest timegates) it really sucks to not be able to progress at all.
I know its the weekend, just looking for an idea if i should find something else to do for a day or a week or a month....

[obtuse vale]

It depends on BSG's efficiency in processing work orders; from what I've indicated, it starts at 15 days...

[scenic plank]

i hope you are kidding, but not sure....
a main story breaking bug should hopefully have some priority and not be fixed on individual basis but for everyone...

[covert yew]

hello what is the probleme

[warped gull]

There was a follow up. The moderator was in chat this morning asking anyone else with issues still to contact him

[reef marlin]

Make a ticket

[obtuse vale]

Bro. I'm not kidding you, some people have had their work orders processed for 40 days without any action being taken.

[reef marlin]

Site

[obtuse vale]

There's no benefit in lying to you. Start timing now and see how long it takes to get it done.

[finite vortex]

where can i open a support ticket?

[obtuse vale]

Launcher or official website

[covert yew]

thx

[scenic plank]

This is effecting EVERY single player as far as i can tell. If that is BSG official stance on this issue they might as well hardwipe.

[obtuse vale]

Please clearly state the content and attach screenshots.

[finite vortex]

Do you actually know anyone who got it fixed by opening a ticket or is it just feedback until they fix it for all?

[obtuse vale]

have

You need to understand that you can only provide feedback through work orders; there's no other way. This is the only method.

Sometimes he won't reply after fixing it, but you'll find it's fixed when you log into the game.

[warped gull]

Or you follow the moderator instructions

[obtuse vale]

That's just what you consider brotherhood; BSG doesn't act that way.

[novel lark]

@viral granite #42860826 or #42863011 from launcher Story related "The ticket" Fence assgiment.

[scenic plank]

Hi Iskandar. I did, i was just wondering how long its going to take.
Dont get me wrong, i am not attacking you or dasha or anyone of you helping guys, just trying to get a feel for how i should plan my next week and weekend.

[warped gull]

No idea

[obtuse vale]

Wait, or do something else.

The processing time for work orders is generally 15-30 days, both for me and my friends.

[scenic plank]

Ill do something else, will there be a notification when they patch the client or am i supposed to randomly log in and see if its fixed?

[obtuse vale]

Sometimes it appears, sometimes it doesn't; it's safest to log into the game and check.

I recommend that you send the ticket ID to the administrator; it might speed up the processing.

[scenic plank]

That happened many hours ago. I still refuse to believe that the fix general bugs on a 1:1 basis 🙂 Anyway, thanks, i understand you cant help and dont know either.

[obtuse vale]

........

[chilly wren]

wdym login device sends a support ticket

[finite vortex]

@viral granite Ticket: #42861111 , I am doing Savior ending and im stuck when I talked to Fence yesterday, not getting the Co-op quests.
My in game name is: notIntroo

[hard fiber]

Hey, I'm having an issue with accessing the pve zone. I just bought the pve expansion like 2 hours ago on steam but it still says that I have to visit the expansion store when trying to enter the pve zone...

[upper cloak]

anyone know how to fix error 103003? my friend bought tarkov arena on the website and installed it. and cant start it

[wispy jetty]

[INFO] Blocked loading of file: "C:\Windows\assembly\NativeImages_v4.0.30319_64\System\df9795fe2c47c21e4933c375448a822c\System.ni.dll".
Guys what is this?
I just updated. How do I solve this issue?

Thanks

[west acorn]

Hi, i've been getting stuck on deploying in 0:00 after the 6th transit back and forth on Streets-Interchange, does anyone know a fix to this?

[slim spruce]

open command prompt as admin and run "sfc /scannow" no quotes, to scan windows for errors

[exotic heart]

Hey i have a question at the talk with Karman about the evidence i wanted to give him the evidence and got some error and now i failed the quest and need to talk to prapor.... how can i contact the support? can anyone tell me?

[supple nexus]

did you fail they are already here?

[exotic heart]

no i did everything before. the last was BTR driver last quest and then i continued with kerman fence is at 4.04 so i continued The ticket slide the "Keycard" at shorline and talk to kerman i wantend to give him the evidence and i wasn fast enough to take a screenshot but then it was failed

[supple nexus]

did you side with skier or btr?

[exotic heart]

btr

The price of independencie or sometihng

[supple nexus]

idk then man contact support

[exotic heart]

can you tell me how? on the Website i dont find the right topic

[west acorn]

in the launcher

[night helm]

Does anyone know why Tarkov isnt using my gpu

[west acorn]

what cpu u have?

[night helm]

Amd ryzen 7 5700

[west acorn]

thats the reason

[night helm]

Tarkov isnt using my gpu because of my cpu?

[west acorn]

tarkov barely uses any gpu

and if u dont have a x3d then u are kinda fucked

[mortal hedge]

Hello, my game failed to load in a raid so i closed and re-opened tarkov. Now i'm attempting to load back in the raid but its at 8+ minutes and it says "awaiting session start" Anyone know what to do here?

[west acorn]

did you transit before?

[mortal hedge]

Yes

I've transitted 10 times in this raid so far

[west acorn]

it happens to me on the 6th transit

[mortal hedge]

Did you just restart the game to fix it?

[west acorn]

nah, couldnt fix it

[mortal hedge]

No way are you serious?

[west acorn]

wrote a ticket, but they aint helping

[mortal hedge]

so I just lost my character like that?

[west acorn]

yep

[reef marlin]

Wdym exactly. Are you getting low utilization?

[rancid orbit]

Has anyone else experienced the following issue (If so maybe knows a fix): Sometimes my tarkov just wont load anymore I will load out of raids infinitively then I restart and cant get into the homescreen sometimes when this happens it will load after like 10 minutes of waiting and if I manage to get into a raid I have 0 lag but in the homescreen it all loads for ages if at all. This usually happens in the evening for me not everyday but somedays (it has nothing to do with my internet ive tested all of that and also reinstalled the game) my mate has had this issue twice in like 1 months but I have it every other day and cant seem to fix it

[velvet flame]

??story

[white steppe]

Issues regarding the progression of storyline chapters are known and a solution is being worked on. (27th Feb)
A hotfix was pushed, players need to restart game and see if the issue persists.
The hotfix didn't fix the issue, the team is further investigating.
The issue should be resolved.

[night helm]

0 percent 😭

[reef marlin]

Is your on board GPU on?

Assuming your cpu has one