community-support

[rich niche]

nothing

[spiral hare]

integrity intact 🤔

[tender saddle]

I do not camp. in fact never stand still on wooded areas

[slim spruce]

see their faq for this problem https://www.battleye.com/support/faq/

[humble prism]

Could be from tk's as well

[tender saddle]

mm the guy that was with me had accidentally tked me earlier.. might be that?

[humble prism]

Yeah, if your teamates have low pmc karma he'll still come

[short flicker]

Does anybody have a list of stuff I can do to fix frame drop when I start shooting?

[cedar sand]

There is a guide in the pinned messages for exactly how to fix this

[short flicker]

How do I check pinned messages

[signal robin]

#community-support message

[short flicker]

Dose it also work the same if I’m using a Nvidia

[edgy finch]

yo guys i cannot change game servers. it says timeout on all eu servers ( i live in eu )

what should i do

i closed dos on my modem settings but it didnt work

[slim spruce]

what does the ping screen look like?

[edgy finch]

thanks for help i fixed it.

[scenic thorn]

im having this exact same issue if anyone can help loading objects takes forever i get stuck at deploying 0:00 hear sounds buddy says i spawn in but never lift my gun. ill sit there for 5+minutes nothing happens alt+f4 and then next load i get stuck at awaiting session start for 15 min plus. buddy has to kill me or i just confirm leave raid.

[past grove]

Does anyone know what to do when you can’t obtain the briefcase for the ticket? I tried to get it from Lightkeeper and it gave me a bunch of error notifications in the bottom right of my screen and I had to restart my game because it was stuck in the Lightkeeper idle interface and I went back to try and claim it and the dialogue won’t show for the briefcase. I have the craft to unlock the briefcase now just no briefcase in my inventory and can’t get it from Lightkeeper.

[cedar sand]

You need room in your special slots

He can’t give it to you without room

[short flicker]

I re installed my GPU drivers and I my game still gets random fps drops when I’m shooting and just randomly

[slim spruce]

did you do the ddu for nvidia items like in the pins?

[short flicker]

I think so I’m new to pc so I’m not 100% sure what I’m doing

[slim spruce]

the images are pretty clear

[past grove]

I did have a special slot empty, it just gave me a huge error notification on the bottom right, got stuck in the trader interface w Lightkeeper, and it never appeared in my inventory

I went back to Lightkeeper again after and there’s no dialogue for the case anymore

[short flicker]

Well then I believe I have reset them correctly although when I opened my file no menu with the check marks showed up

[slim spruce]

exactly as shown in the images even where it says to pick you have nvidia?

[short flicker]

This didn’t show up

Otherwise I did everything the same

[short flicker]

Yes I did that

It was In safe mode

I was*

[slim spruce]

then the stutters should stop when shooting on amd devices

[short flicker]

I’m on Nvidia

I’ve done that and the stutters still persist

[slim spruce]

16gb of ram?

[short flicker]

I have 2 16gb

[slim spruce]

mouse polling rate in hz?

[short flicker]

Not sure what that means

[slim spruce]

check your mouse software for polling rate

if higher than 1000 that can cause stutters

[short flicker]

I have no idea how to check that

But when my game stutters I also randomly loose frames when shooting or just randomly

[slim spruce]

the other main cause of stutters is ram filling up, adding page file should help

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[short flicker]

Im gonna restart and test it

[short flicker]

So my frames when up too 70-80s with no more frame drops except when I get into gun fights

Then they drop to 50-60s

[slim spruce]

specs?

[short flicker]

AMD Ryzen 7 8700F 32GB 2 16Gb sticks and a Nvidia GeForce RTX 5060Ti and I play with medium settings

[limber plinth]

are you not getting your email aswell?

[slim spruce]

raise the page file to 30000 min and 64000 max

if you have space

[limber plinth]

I've been trying to reset my password but Im not getting a email back

[short flicker]

Do you think it could be that I have a windows update

[slim spruce]

no

[short flicker]

I did notice my ram spikes up to like 26GB used with nothing open pretty much

When I checked on task manager

[limber plinth]

No not for my password reset I tried for f2a and for some reason they had sent me that

[halcyon citrus]

Ever since I updated to windows 11 my pc is noticeably slower. If I click the windows button to search for a program, it will freeze for like 5 seconds after I type and it stays blank without showing the program I'm looking for.

Now I got back to playing Tarkov, and randomly in the middle of the raid my screen will freeze for like 5-10 seconds sometimes, and a lot more smaller stutters. Is there any fix for this?

Memory usage is not particularly high too.

[mild flame]

just gotta wait for it

[limber plinth]

No i was login into from the website and tried to change the 2fa and it gave me a code to my email, but I still haven't recieved an email to change my password though. It been roughly two hours now

[mild flame]

need to wait for the 2fa code

[limber plinth]

bro im jst trying to change my password but its not sending me the email for it

[mild flame]

wait for the email. it can be slow sometimes

[limber plinth]

okok👍

[halcyon citrus]

Ever since I updated to windows 11 my pc is noticeably slower. If I click the windows button to search for a program, it will freeze for like 5 seconds after I type and it stays blank without showing the program I'm looking for.

Now I got back to playing Tarkov, and randomly in the middle of the raid my screen will freeze for like 5-10 seconds sometimes, and a lot more smaller stutters. Is there any fix for this?

Memory usage is not particularly high too.

[limber plinth]

yea vro I think tarkov might just be bugging rn

same I send a email to support but I'll try again tomorrow

[mild flame]

not a bug. it's just slow in sending the email

[mild flame]

dont bother sending that email. they cant do anything. it's automated

[limber plinth]

I think since there's a lot of people claiming the gifs, it might be stressing out the website servers

[short flicker]

Is there something that I’m doing wrong maybe with the drivers?

[slim spruce]

just the newest would be ideal

if you changed anything in control panel reset to default except power usage to max

[short flicker]

Yeah that’s what I downloaded on Nvidias site

[short flicker]

How do I reset it to default

[slim spruce]

control panel has an option in nvidia to reset to default

[short flicker]

Alr I reset it but I’m pretty sure I haven’t changed anything on there

[short flicker]

Still dropping from 50-60s to 40s

[limber plinth]

nice bro

nah I tried again but Im still not getting a email

[mild flame]

just wait. doesnt mean everyone will receive it at the same time

[limber plinth]

I know, I'm just stressing out thinking If I lost my account

[void siren]

any fix for not receiving verification email?

[mild flame]

waiting is the fix

[jaunty mantle]

if i wipe my account does the stuff from the Promocodes wipe aswell if i havent claimed them yet. Same question about the twitch drops

[sand heath]

Is anyone else getting a "wrong params" message when trying to launch the game?

[mild flame]

if i remember correctly from another player, the twitch drops wont disappear

[cold cargo]

Hello guys

Just restarted my progression and wanted to play the new content from patch 1.0. (PvE)
I've completed the tutorial part and done some raids but can't manage to trigger any tasks both story or side ones.

Any ideas why?

[frosty oasis]

My friend just reached Prestige level 2 and finished the tutorial, but all the traders are locked and the Tour story quest isn’t showing up. What’s going on? I’ve never seen this bug before.

Does anyone know how to fix this?

[fluid knoll]

skill issue maybe

[mild flame]

submit for bug report

[fluid knoll]

or contact support but its not worth all that effort

just restart and hope for the best

[mild flame]

discord mods are aware of this issue

[mild flame]

you too

[cold cargo]

I've submitted the issue and attached logs.

Thanks for the help ❤️

[mild flame]

mods might ask for the bug report #. so standby for that

[frosty oasis]

thx bro

[cold cargo]

In case I'm not here.
bug rep no #42596573 for vis

[distant sluice]

Everytime i launch EFT (only eft, arena doesn't have the issue), it has a battleye popup saying failed to start and "installing" or "updating" and 90% of time will fail so have to relaunch client til it works

if i run bsg as admin to bypass the battleye launcher requesting perms, it usually will say file path not found. I've deleted the battleeye folder and the eft_be exe and repaired files and the issue persists

[inland siren]

Question, how do you report someone for teamkilling?

[keen cove]

Do you have screenshots and video?

[inland siren]

Dude was talking mad shit and turned around and one tapped me. I got a screenshot of the death to him.

Top of head, just one tapped me.

One minutes into raid, told him I was there and he just killed me.

[cedar sand]

#discord-mod-mail

[inland siren]

Gotcha, my bad. Thanks.

[muted lynx]

I was a witness at last minute What H450 said is true, that other dude was calling us racist and I had no idea what was going on :l

[signal robin]

videos are the only real proof the mod team will accept

videos/recording showing the discord call

[muted lynx]

yeah it makes so much since. its like every hour if not more frequent that a strangers speaks out in proof as a witness that someone is breaking rules an shit. but whatever yall do your thing

[alpine canyon]

videos are the only way we can have unbiased evidence for stuff

trustign the internet strangers is a good way to not do anything right

[inland siren]

Yeah, that's fair. I opened a mod mail and gave some info. Though I understand if nothing comes of it. Thanks for responding though.

[signal robin]

they literally tell you all to record any and all gaming done in here for this reason

[inland siren]

I wish I was dude. My software apparently at some point had a stroke, and hasn't been recording anything for replays.

[signal robin]

ouch

Medal is pretty chill.

[inland siren]

I may have to get it back. Got rid of it because it was lowkey getting annoying, but I may have to go back to it since Nvidias product doesn't wanna work anymore.

Dude was showing me and the other guy the recording of him murking me though, and said it has all audio so. We shall see if he provides it or not.

[halcyon citrus]

I'm getting random 5-10 second stutters in the middle of a raid

anyone know fix for this? memory usage is at 70%

[mild flame]

had gpu update before the stutters?

[reef marlin]

Inb4 blud updated his gpu drivers

[plush bough]

Whenever I click on the character tab the whole game freezes for like 4-6 seconds before it shows me my inventory space. Also it the game seems to freeze more frequently and I didn’t have this problem on the other account I had. Anyone knows what’s causing this issue?

[cedar lintel]

what can i do when i don't receive the 2fa code? been waiting for 20 mins with multiple attempts...

[signal robin]

#community-support message

[mild flame]

you can only wait. mine came after 20mins or so.

[cedar lintel]

finally got it, after 1.30hrs amen

[mild flame]

congrats

[narrow fjord]

I've been getting this same error. Have you found a fix yet?

I hadn't played the game in a long time. Reinstalled and just started playing it and I constantly get this error and the game crashes 😞

[plush bough]

And when I tried to click it the whole game itself just says it stopped responding before it snaps back. Anyone knows what’s wrong?

[reef marlin]

"Other account I had" 🤔

[plush bough]

Other one is eod and I don’t wanna upgrade it so I just bought another unheard edition to try out what they had.

[reef marlin]

Cinema

[vast ibex]

hello

someone can help me

need support

[mild flame]

specify need support

[alpine canyon]

depends what your issue is

[vast ibex]

why when i extract the raid in tarkov my screen black and freeze

[mild flame]

so does it load? or takes very long?

[vast ibex]

maybe time but now also longg

؟

[mild flame]

the fix is to wait

[native beacon]

Is there any suppressor that make the gun go completely silent? Since i just got killed by a bullets with no sound

[quiet summit]

No

Extreme distance shots can be silent

[native beacon]

Ok, just reported him for hack

Ty mate

[quiet summit]

Sure thing

[versed nebula]

Hey so I’m doing the ticket for lightkeeper and he handed me the armored case but then my game bugged and it says he handed it to me and I have the mechanic craft unlocked but I can’t do it because I don’t have the armored case what should I do ?

[alpine canyon]

did you have a special slot free?

[versed nebula]

Yeah

[reef marlin]

Go and try to grab it agane

[versed nebula]

Tried no worky

All good I’ll just not play till they fix it fuck ass 1.0 ready rightt

[cedar sand]

There is a bug where a players equipped weapon goes invisible, it also makes it completely silent

[rich niche]

wth is this lol

[native beacon]

Ok, i got that again, i dont even know that i was hit until i lost hp

[native beacon]

Twice in a row now, may i ask how to fix this?

[cedar sand]

I don't know how to fix it, or even how to replicate it

I am just letting you know it's a bug and not a cheat

[native beacon]

Uhm, oki, ty

[misty karma]

Hi

i am a new player

After a Scav run, 99% of my stash disappeared and trader money spent increased abnormally.

[spiral hare]

yes

[misty karma]

what can i do

[spiral hare]

so there’s absolutely nothing that can be done about that

but you need to IMMEDIATELY change your account password and email password

like RIGHT NOW

before it gets even worse for you

[misty karma]

I have already reported my problem in the launcher.

so sad

[spiral hare]

that’s fine, they will do nothing . but YOU need to go change your passwords immediately

[misty karma]

ok

[spiral hare]

idk frankly if it’s even possible to log in on a second instance somewhere else because you said you were in raid. but is it possible you logged in, and immediately went into a scav before you even checked your stash

[misty karma]

??

[primal prairie]

So I have resolved my issue but I really couldn't tell you exactly what fixed it. I reinstalled windows and that alleviated the crashes but eventually they came back. I swapped my RAM and reduced some overclock settings in my BIOS and that seemed to have done the trick. Haven't had any unity issues at least for a week or two.

Best of luck tho

[misty karma]

im just keep play the game

I checked my warehouse before entering.

all thing good

but after the scav run....

[errant jacinth]

@misty karma show some screenshots of how your stash and trader menus look now

[misty karma]

ok

[spiral hare]

like how much did you lose

[misty karma]

99%

[spiral hare]

and so you were playing regularly all day or for sometime, you went into one scav… And when you came out, it was just all gone

[primal prairie]

Nice guy left you with a water

[misty karma]

I remember that before starting this SCAC game, I had only spent about 9 million.

now,25.4M

0.0

[errant jacinth]

"4.3. The User shall:

4.3.1. Independently take steps to ensure the security of their Account and prevent its unsanctioned use by third parties."
@cedar sand ban this TOS breaker please

[spiral hare]

did you change all your passwords

again idk if that’s even possible while you’re directly in game cause it would require 2 instances

[primal prairie]

Someone got into your account for sure, they definitely sold all ur shit

[spiral hare]

i hope it happened that way

[primal prairie]

It was probably already gone and he didn't notice because he went directly to scav

[misty karma]

im changing

[reef marlin]

Sussy

[misty karma]

I can confirm that my inventory was normal before entering the scav game.

[primal prairie]

Definitely not a game issue

[misty karma]

I'm now suspecting that it might be because I killed a PMC in the Scav room that caused this.

Should I continue playing the game or wait?

[primal prairie]

lol

[misty karma]

My account has always had two-factor authentication enabled.

Why is it still being hacked?

It was just bad luck?.....

[spiral hare]

you may have clicked something or done something i’m not sure

[misty karma]

...

Have you ever heard of this kind of violent cheat before?

curious

[mild flame]

it's a hack

[spiral hare]

well ppl click dumb links or log in or put their password in websites they NEVER should. that does happen. people also get their emails hacked and games hacked. it happens

that’s why i told you to reset the password of both and make sure you keep the passwords secure

[misty karma]

Although I'm a new player to this game, I have an IT background, so at least I won't make such basic mistakes as cybersecurity.

just sad

Although it was unfortunate, thank you for your help.

[fluid knoll]

hello

[spiral hare]

hello

[spiral hare]

very strange. never heard of such a thing. you said you filed a bug report too?

[misty karma]

Yes

I know it's strange, and given my background, I'm sure I've taken all the necessary precautions for my account.

[spiral hare]

okay, well if it’s something more sinister maybe they can take a look into it. but you did say you had suspicions log in activity so

[misty karma]

But it was still hacked?

I only suspect login activity, but I haven't actually found any problems.

[spiral hare]

you can check on the website

[misty karma]

I had already gathered a lot of information about my account before asking the question.

My question is very rare.

[spiral hare]

[misty karma]

I feel a bit unlucky to have encountered a player with such cheating abilities; I can only say I was incredibly lucky.

[alpine canyon]

a player cannot access your stash to sell stuff without being logged into your account

it looks like someone accessed your account via your log in details and then sold everything

[misty karma]

Yes

When encountering players who employ such methods, there's nothing I can do.

[alpine canyon]

so change all your security, add mobile 2FA, even change your email that you used for the account

[misty karma]

Thank you for your help, I'm going to sleep now, bye bye

[spiral hare]

i’m curious, can 2 instances of an account be online at the same time?

[alpine canyon]

no idea

[frigid falcon]

anyone got a good reserve scav route?

[primal prairie]

Go to all the marked rooms and look for dead people, rooftops for BP/BS

[edgy pike]

apparently a bunch of people are saying im cheating? im literally new to the game and these ppl are bullying me on here lol i was just trying to get some help extracting from woots

[little needle]

get out

[silent saffron]

Hes literally actively cheating and saying hes new to the game and only bought it yesterday and he has multiple comments on this discord from 2022

He told them he just bought it last week but look at his comments

[cedar sand]

Rule 2; no witch hunting or hackusations, if they’re cheating then prove it in a #discord-mod-mail ticket

[silent saffron]

I had a ticket open for 20 minutes

[cedar sand]

And you’ve sent exactly 0 messages in it

[silent saffron]

Yes because no mod has replied

usually they greet

[cedar sand]

You want us to reply to no message?

[silent saffron]

No I want you to say that youve received my mod ticket as how else would I know a mod is active? I been in this discord for many years I know how mod ticket works

[cedar sand]

The bot told you that when you opened the ticket

[silent saffron]

The bot does say have proof

[cedar sand]

Send evidence to modmail, don’t accuse people of cheating in text chats or voice chats

Or you’ll catch a mute

[silent saffron]

The proof is his live video in your discord

[cedar sand]

Should be incredibly easy to show it to modmail then

If you send another message here relating to this you’ll be muted, message the modmail

[silent saffron]

And why would you threaten someone in here. I never actively posted in here until he posted in here

[distant sluice]

Still confused why battle eye is giving issues for EFT only and not arena. Every launch requests permissions, says failed to start battleeye and updates. If run bsg as admin, it will say file path not found or don't have access. if i run the _BE app as admin it also has weird errors

[cedar sand]

Verify file integrity and disable antivirus, it sounds like it’s being blocked

[distant sluice]

File integrity check has been done multiple times, deleted eft_be as well as entire BE folder, reverified to reinstall. still having the issue persist

[cedar sand]

You may need to reinstall then deleting it is probably not helping your issue

[distant sluice]

okay ill probably do that later

[agile acorn]

Help! Has anyone experienced the screen and audio stuttering twice in a row while playing?

[viral finch]

So currently i have a 1080p 60hz monitor and want to upgrade to 180hz and 1440p but i dont want my fps to tank currently im getting around 50fps in raid and ive hear/read that 1440p will bring my fps down a ton. so should i get a 1440p or 1080p with higher refresh rate?

[cedar sand]

What GPU do you have?

[viral finch]

EVGA 1080 Ti

[cedar sand]

You’ll be fine

Get 1440p

[viral finch]

k thx

[vernal mortar]

this plates doesn't count for surprise ref task?

[ember grove]

how do i go about sending a ticket to bsg about my game progress being bugged? on the escapefromtarkov / support page its not listing my issue

[burnt helm]

bro what it said i got banned from flea market for buying lots of fleece for gun rack 😭

than the captcha glitched out

it insta exits me from flea and trader anyway to fix

[spiral hare]

just wait about 10 minutes

play a game and it’ll ask your for captcha again

[dense ore]

Lightkeeper has been staring at me for the past 5 minutes
Do i jsut alt f4

nvm It just disconnected me

great game

[little needle]

i had 1070ti before

barely 100fps on low settings 1080p

i dont think 1080ti can get above 100fps at 1440p

instead of a new monitor u should think about a new cpu because that is keeping u at 50fps

[candid field]

Im having an issue where the tarkov launcher is stuck loading forever. after restarting for 30 minutes it just randomly works, only for this to happen next time im launching the game. What would cause this? There are no launcher logs so i don't even know what causes it

[viral finch]

i dont really need more fps i jst want my game to look nice as long as i have 50 fps im happy

[stray valley]

can't login to the website as it won't send my email the twofactor but will send me emails if i send a support request?

[floral prairie]

Where could i make a ban appeal?

[slim spruce]

banned ingame? for how long?

[floral prairie]

in discord

[slim spruce]

your ban?

[floral prairie]

no, a buddy

[slim spruce]

the appeals is in the #rules channel

[floral prairie]

thanks

also is there any way i can see why he was banned from discord?

[spiral hare]

no you cannot

that’s him only, if he was banned from discord he can see when he logs in. it will tell him the violation, if it’s here, he will have been told by zeppelin and it’s up to him to share it with you. no one else will

[floral prairie]

i mean from this one

[spiral hare]

see my aforementioned message.

[floral prairie]

then how the hell are you supposed to appeal a false ban in discord??

[native beacon]

Can rogue be invisible, i cant see anyone on the roof but still got hit

[slim spruce]

i told you how already

[spiral hare]

it’s for a friend right? have HIM do it, and like sessamy said the link to the appeals discord if in #rules which should have been read so they weren’t broken in the first place.

[floral prairie]

he cant.

[slim spruce]

what do you mean he can't?

[spiral hare]

actually that’s a good question

[floral prairie]

theres no appeal for the main discord

[spiral hare]

how does one go to the link if they are not in the discord anymore

[slim spruce]

You did read #rules right for the appeals server right? The one you just said didn't exist.

[floral prairie]

YES

srry caps lock

[spiral hare]

where is he banned from ???

this OEFT discord ?

[floral prairie]

the discord

[spiral hare]

“the” what is the

[slim spruce]

I have told you it exists and told you where to find it 3 times I will just stop helping you now.

Have a nice day.

[floral prairie]

this one that we are typing in THE discord

[spiral hare]

THIS* would be the right word to use

[floral prairie]

THERES NO FUCKING APPEAL WHAT DONT YOU UNDERSTAND

[slim spruce]

If you would take 1 minute to actually read what I said.

Instead of not reading.

[spiral hare]

you have to go into a different discord to appeal the ban for this one

[slim spruce]

"hey read this" "i did" "it's not here"

literally is there

[floral prairie]

since your so right circle it

[slim spruce]

#rules

You can't read directions.

I'm going to go play now you have exhausted my attention.

[spiral hare]

scroll up, and press “appeals ticket” why are you not reading everything lol

[ripe halo]

Hey how can i report someone for team killing me? literally laughing and joking then actually shot me for getting to black room first on labs... this is UNACCEPTABLE BEHAVIOUR in the tarkov official discord. this is meant to be a FRIENDLY ENVIRONMENT for gaining experience and skill in the video game

[spiral hare]

assuming it happened in this discord voice channels, and you have definitive proof it was this person (recording with overlay) you can send your evidence to #discord-mod-mail

[spiral hare]

and you’re right, it is meant to be that. and your case will be taken seriously.

[vocal granite]

anyone else getting an infinite loading screen just after launching the game?

[olive jetty]

Yes

[vocal granite]

Mine just finally loaded after sitting there for about 20 minutes

[olive jetty]

I got an error the last time so now I’m sitting in the loading screen again

[ember hinge]

does amd fsr help at all for 3070? anyone here use it and can vouch if to use it?

[narrow fjord]

i figured my issue out. in a tarkov log in that appdata folder i found nvidia errors every time i crashed. i rolled the drivers back and everything is working now

[primal prairie]

glad 2 hear. idk if it was relevant but i stopped using DLSS but kept using smooth motion

[oblique minnow]

hey i got the game from steam and didnt need to make a etf account so do i have to login to the etf account with the steam login?

[slim spruce]

it auto creates one for you with your steam email I believe

if you have an existing one, log in with that to link now

[lucid pollen]

Do we no longer need to put the gun in our bag when we run to the terminal door?

[short flicker]

Why dose my fps start at 80fps then drop to 40-60s after a minute

[idle bramble]

Do we have an ETA from BSG for fixing prestiges not keeping skill levels, stats, transferred FIR items in the prestige tab?

I would like to not start from scratch due to a bug

[supple token]

question for yall, if i reset my pve account for the new story line (pre 1.0 pve acc) the duck event collectables from the achivement and the holo cat i got will forever be gone right? unless i quickly grind the duck event again?

[slim spruce]

disabling virtual memory will cause any pc to crash as it's essential to almost every function

tarkov usually requires more than average

75% of the time crashes are caused by lack of ram or page file

for 16gb ram users this is usually 95%

[supple token]

yo @slim spruce you know anyone that may be able to answer my question.... no one is answering in like any chat room that could remotely be connected to this question.

[slim spruce]

you'd probably be able to get it back again if you're fast

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[supple token]

but holo cat head thing gone forever? even if its linked to an achievement?

[slim spruce]

im not an expert on pve ask #pve-chat

[supple token]

i mean it would be pvp related also... but alright thanks.

[cedar sand]

https://i.vgy.me/ZHLPA1.png

I got mine

[supple token]

was that after you wiped your account?

[cedar sand]

Yeah

[supple token]

oh sweet thank you! it just shows up in your stash with starting loot or did u have the barter unlocked forever? last question haha

[plain hornet]

Is it a "me" problem?

• Game is stuck on loading profile data...
  1: Cleared cache
  2: Deleted logs
  3: Validated game files
  4: Restarted the game
  The issue still persists.

[olive jetty]

No it’s not a you issue

[oblique minnow]

hey im tryna sign into the tarkov website using my steam login then says confirm email and create a password but when i type in the steam password says doesnt work do you know why?

[plain hornet]

I assume that it's a "known issue"

[olive jetty]

There’s a couple of us having it but I don’t think it’s widespread. Even when I do get in finally it takes forever to load into raid and same with leaving it.

[plain hornet]

I did notice some longer load times (in, and out of raids).

[burnt helm]

was stuck on it for 30 minutes

[burnt helm]

yeah been hella longer today

mr beast money

[slim spruce]

you need to log in on steam on the link page

[oblique minnow]

hey i sorted the account but thx for the help

[oblique minnow]

yeah just needed to use different domain but thx again

[raw breach]

My friend has an NVIDIA 4070 graphics card, and when he enabled a setting called “Smooth Motion,” his FPS doubled. Since my graphics card is AMD, I don't think I have that option. I want to keep my FPS above 100. Can you guys help me?

Ryzen 5 7500F
RX 9070 XT
32 GB

[dark tinsel]

a little late, but my game lets me in once after i rest my computer following a raid, its strange and inconvenient but it works

[plain hornet]

I did all the things...from validation through running as admin. stopped short of uninstall/reinstall. 12 minutes later and I'm in, but that is insane for a 10 year old game

[loud moss]

amd fluid motion frames is the alternative. his fps doubled because its framegen

[dark tinsel]

pretty sure its server issues right now, down detector has like 60 reports this hour

[raw breach]

When I activate it, the FPS doubles on the interface, but I still see the same FPS in the game.

[dark tinsel]

just the one i looked at

[loud moss]

yes

because its framegen from a 3rd party app

the game doesnt know its getting doubled. it still is

[raw breach]

Do you have any suggestions for settings that could increase fps?

[loud moss]

dm me your ingame settings

[raw breach]

sure

[plain hornet]

I saw that too, first thing I check before running all the checks

[raw breach]

give me a min sir

[loud moss]

take your time

[raw breach]

sended

[simple cave]

Hello,

I have this bug where the Armored Case (story quest item) is missing in my hideout workbench for crafting the unlocked armored case. I was wondering those who had this bug or something similar regarding the Armored Case missing, if they by now have had it fixed and which steps they took to fix it? I am currently stuck and can't furrher progress The Ticket chapter because of this.

[versed merlin]

"steam account is already linked to another bsg account"
trying to upgrade from the base game i bought on steam to unheard

[mossy ermine]

you are softlocked, many ppl including me are softlocked too, we have the same issue, im assuming you had issues interacting with lightkeeper, possibly a error code or the beggining dialogue playing every time. Either way make a ticket for it in the launcher. It seems like nobody in this server really gives a damn to make bsg aware so i wouldnt bother even chatting in here, but a buncha people stuck on the ticket and we gotta pray bsg fix it for us

[simple cave]

Yeah, it was when I went to lightkeeper in PvE Local mode, I had my special slots full, so I went out, cleared a slot, went back in, there it completely froze, had to Alt f4 and that's where this all began

[mossy ermine]

word for word same thing what happened with me we jus have to hope bsg gives us the case or can reverse the chapter quest and fix the dialogue, they said in my ticket they are aware of it and working to fix it but not sure thats just an auto bot response but well see in the coming days

[simple cave]

Yeah, to me it seems, or at least would seem that it's pretty easy to just give the case via system, idk tho, I hope they respond effectively bc I don't rlly feel like resetting after all that time

[mossy ermine]

yeah dw theres alot of ppl that have the issue id be suprise if they didnt give us a workaround or sum, i have kappa and almost lvl 50 so im not resetting

[simple cave]

🫡

[versed nebula]

Me too same problem

Yoo if any devs are in this please fix the game

I need da armored case

[fast tiger]

they aren´t

[viscid palm]

anyone else having issues attempting a profile wipe? i keep getting a Two-Factor request and no email to respond to it

[hollow harbor]

is there anyway to fix my game crashing every other death? ive cleared cash and checked integ, i have a i5,16gb ddr4,and a 1650

[spiral hare]

i’m hearing there are issues all over the place right now. possible AWS stuff. have heard this complaint a couple times today

[viscid palm]

oh good, more AWS stuff

thanks ill just check back tomorrow

[spiral hare]

idk how tf you’re playing tarkov on that

[hollow harbor]

it runs pretty fine i average 40 to 50 fps,i just dont want it to crash after i die

[spiral hare]

turn off MIP streaming

[hollow harbor]

thank youi

im surpised my 1650 still can run the game tbh\

[spiral hare]

as am i, with 16gb ram and an i5

[hollow harbor]

i say 16 but its a 8gb and a 16gb stick

[spiral hare]

😭🤚🏻 js keep praying brother

[hollow harbor]

as long as it runs at more than 20 fps im not replacing any parts lol

and it was getting 40 to 50 on high graphics,changed to medium and lowered some other stuff,hopefully ill get 60

[dull basin]

whatsup with the main obj being a weird string of text

[vocal granite]

I'm assuming red flares are bugged? i've used two now and nothing came.

[dull basin]

I've had them take damn near the entire raid to come

[vocal granite]

considering they're supposed to be almost immediate, i'd say they are bugged. I shouldn't have to use two flares in one raid for it to drop.

[keen cove]

Lots of bugs going on this patch lol

[lofty ivy]

theres any way to contact directly with someone working in support? tickets never get answered and its an account acces mater, 3 months waiting and nothing

[mild flame]

there's no bsg support staff here

[devout ridge]

how to i post a ticket on the eft community page?

[vocal granite]

Has anyone else experience their game freezing in PVE indefinitely, and when reloading the game, your inventory is back to the way it was before you went into raid?

[dry quiver]

Tarkov down for anyone?

[signal robin]

#community-support message

[signal robin]

The tarkov community page isnt for tickets

[mild flame]

any errors?

[edgy nova]

was dorms marked nerfed ?

[signal robin]

since pre 1.0. yes

[maiden quail]

my game glitched with the captcha and banned me from the flea wtf

[lusty copper]

think you just have to wait 10-15 min and youll be good again

[maiden quail]

ya thats it i was about to be geeked lol

never clipped so fast

[distant sluice]

won 3x matches in row, swapped back to eft to turn in quest (win 2x in row, notification from arena said quest ready to turn in) went to ref and it shows my status as 0/2

^that actually pmo. not even a L to reset streak. just doesnt exist

[signal robin]

you gotta swap to eft after each win

to make sure it sync'd

[distant sluice]

i literally just won 1 and it still shows 0/2 (even though 3 wins in row) and the game prior said it was ready to turn in ;-;

so even the last win isnt sync'd for whatever reason

[signal robin]

arena doesnt sync properly

you have to swap back and forth on each win

[distant sluice]

it even shows it complete; -;

yea idk how to fix.

[reef marlin]

Do a scav raid in the main game

and check agane

[distant sluice]

okay ill try that rq

[mild flame]

as mentioned, win one, log in to eft and go back to arena again

[distant sluice]

yea, i was stating, should i not be at 1 if thats the case? even if it only is counting the last one it still should put 1/2

but ran scav, didnt fix. running another arena w my crew to see if it will count

[cedar sand]

You weren’t told to do that

The sync between tasks is sometimes messed up, you have to just keep playing Arena matches and then go to EFT to check it afterwards

[distant sluice]

so you have to get multiple 2x win streaks hoping it counts? or will the eventual sync count the previous "completed" status

[cedar sand]

You have to just keep playing til it syncs up

There is nothing else you can do

[molten anchor]

when you prestige can you change to BEAR / USEC? Is there anyway to change from BEAR / USEC to the other?

[mild flame]

1. no. 2) reset profile

[molten anchor]

IF you reset profile I take it that resets prestige? I dont have prestige, but was curious if you could change, I feel like being BEAR now

[worn fox]

anyone know how to fix this red stuff

[molten anchor]

Looks like an issue with GPU / drivers, have you tried reinstalling drivers? Has it always been like this since you started playing Tarkov? Does this occur in any other game?

Have you changed any setitngs under the PostFX section?

[worn fox]

ive reinstalled the drivers. this has only happend after i upgraded gpu's happens on EFT/Stalker GAMMA

[alpine canyon]

yes when you prestige you get to pick your faction again

[worn fox]

oh and i dont use postfx

[loud moss]

issue is with your nvidia settings, i'll find what it was in a minute, multiple people have come here with this

try this

[feral tapir]

is there a way to delete my account / check what email is connected to my EFT account?

[spiral hare]

well on the BSG website of course

[feral tapir]

well i tried linking my launcher account to the website but it doesnt work

[spiral hare]

i can’t remember the fix for this at 3am

uhhh

[feral tapir]

im trying to activate my account

but the email i used for the website account i have

and the bsg launcher one

[near epoch]

Do you know if i play streched res i can get more fps or no

like a 4:3 res can i get more fps not just changing aspect ratio

[cedar sand]

The increase in FPS just comes from the resolution being lower

The aspect ratio has nothing to do with it

And that's probably not changing all that much in Tarkov anyway

You're rarely GPU bound

[feral tapir]

:l

[spiral hare]

@cedar sand do you have anything for this feller

idk how to fix this i can’t remember

[cedar sand]

He needs to login to his BSG account and then link it to his Steam account

[spiral hare]

@feral tapir

[feral tapir]

what

[spiral hare]

read

[feral tapir]

i already tried

[spiral hare]

what do you mean tried

[feral tapir]

''our Steam account is already linked to another BSG account. Click Sign in with Steam on the Authorization form.''

when i do that

it says i need to activate my account

i put in the email, it says an other account already uses it

[delicate flame]

Anyone what to do here? I am at the point where I need to open the case but when I got the case from lightkeeper my game crashed and when I loaded back in I didn't have it but the quest continued like I had so now im stuck

[cedar sand]

No idea I never had that issue I just logged into my BSG account and then linked it to my Steam account in the connections page

[feral tapir]

thats why i could maybe delete my BSG website account and sign in with my BSG launcher account

[spiral hare]

@slim spruce when you have time

[spiral hare]

don’t do this yet

[cedar sand]

Don’t just ping people for answers man

He should open a support ticket

[feral tapir]

well i guess i should than

wait where is the support ticket

[spiral hare]

email bsg

??support

[white steppe]

[e-mail]

[cedar sand]

No don’t email them for this

[feral tapir]

my bad

[cedar sand]

Log in to the website and click support and then create a request

Emailing them directly is just for account recovery/IP unblock and can take weeks for a reply

[spiral hare]

no, my bad lol

[feral tapir]

i hope this wont take too long

[sly otter]

Has BSG fixed prestige problem? Is it safe to prestige now?

[spiral hare]

what was the problem?

[sly otter]

All traders locked. No quests. No story quests.

[spiral hare]

i haven’t heard of this, i know someone who prestiged js the other day

[cedar sand]

He’s not lying

It’s a thing

And BSG are aware of it

[spiral hare]

oh i’m not saying he is, i just haven’t heard of that. that’s terrifying

now i know

[cedar sand]

Just had word back. You should be good to go.

[sly otter]

Thank you!

[simple cave]

A lot of people have this issue rn, including me, best thing you can do is to submit a support ticket through the launcher, at least that way the BSG devs become aware of the popularity of this bug

[light snow]

saaame here x(

[delicate flame]

Ok thank you

[swift wind]

can som1 help me?

[cedar sand]

No, you have to contact support

As it tells you in that error message

[swift wind]

I filled it out a week ago attaching everything

They told me to fill it out properly and I did it but I haven't had a response for 10 days

[cedar sand]

Then you’ll have to keep waiting

No one here can do anything

[swift wind]

I have the codes, security questions and receipts. I need anything else to prove my identity.

[fast tiger]

receipt of the original purchase of the game?

[dawn river]

is there pre settings you can have to avoid lagging

some channel with screenshots or smth

[mild flame]

what kind of lag you referring to

[solar elm]

Bro I’ve been waiting for 3 months I had to buy the game again 😭✌️

And then my account reset 4 times due to backlog issues so there’s that

[spiral hare]

is this a email support issue ? or ticket issue ?

[potent briar]

has anyone gotten the error 248, it says login has been suspended sontact support

but i cant login to contact support and ik theyre gonna take weeks to fucking respond

[cedar sand]

If you cannot login to your account you must email support about it

Not a single person in this server can help you with this

[potent briar]

i did email them i was hoping that someone knew something or if someone is randomly having the same issue

[dawn river]

like stuttering, especially on big maps

[mild flame]

gpu driver update?

[paper crescent]

any way to fix the unity crashes ?

[alpine canyon]

??error0

nice thanks zepp

??error0

[white steppe]

To fix the "error0" follow these steps:

• Close Steam and the launcher
• Windows key + R
• Paste %APPDATA%Battlestate games
• Enter bsglauncher folder
• Delete "settings" (no file extension)
• Restart launcher. (do it while it's closed).

[swift wind]

yes

[sharp jewel]

i don't know if there is anything that can be done, ran a raid on woods and was very close to not making extract but was in the extract zone. all my gear was insured and it counted as a missing in action, but never received my stuff back or a message from therapist that they were working on getting my gear back. is this the right channel for that?

[swift wind]

i cant believe for that

[alpine canyon]

if you went MIA with all your gear on your pmc, you wont get it back in insurance

[sharp jewel]

i forgot about that. thanks.

[undone fern]

hello mr @alpine canyon , sorry for pinging you but im havinng some issues with the game installation. Every time i boot up the game after installing it verifys the intergrity of the files then tells me to repair the files but gets stuck at 0% and doesnt move. Is there any fix?

[fast tiger]

people writing here often say:
1-2 weeks of waiting for first response, 4-6 weeks to resolve and get acc back
unless it gets cheated on, then it gets banned

[sharp jewel]

had i thrown everything on the ground i would have correct? i didn't have time to do that anyways. it is what it is. hindsight being 20/20 and all.

[alpine canyon]

yes that is correct

[alpine canyon]

I am not sure, unfortunately

[sharp jewel]

ok thanks. sorry for being a bother.

[undone fern]

fuck man, do you know anyone that might be able to help?

[alpine canyon]

probably @slim spruce would know

[undone fern]

the ever so formiddable ChatGPT fixed the problem

god love AI

do you want me to send you what it said incase anyone else has the same problem?

[fast tiger]

yes

[undone fern]

well, i dont think its fixed, it got to about 80-90% then just started going backwards. Down at 2% right now

losing faith lowk

[red storm]

can this cause problems with eft?

[undone fern]

does anyone know any fix for this, its still just stuck at 0% doing fuck all and not moving. im getting so tilted and just want to play the game

[slim spruce]

disable windows defender for install

[slim spruce]

scan windows for errors in command prompt as admin with "sfc /scannow" no quotes

[lilac path]

Hello guys, my brother has a problem with Tarkov. He bought the game on steam.and it crashed when loading the map at the loot loading level. but now he doesn't log in at all and throws a unity error.

[verbal vortex]

Im having issues turning in money to traders, first came up as an issue with ref but with after getting an apple a day keeps the doctor away from therapist i cant hand her money either

[tall current]

Heyy Guys is there someone good with computers in here

[red storm]

depends

[feral tapir]

no

[median terrace]

my tarkov is loading forever ive alreadly closed it and all that

[red storm]

try clearing cache

[median terrace]

already

[red storm]

idk man mine just worked after i restarted it, have you tried sfc?

[median terrace]

sfc?

[red storm]

just try this

[median terrace]

it didnt do anything

[slim spruce]

by "didn't do anything" explain

[median terrace]

i typed it in then enter then literality nothing happens

[slim spruce]

command prompt as admin? send a screenshot

[slim spruce]

that is not command prompt

[median terrace]

then what

[slim spruce]

start > cmd > right click run as admin

[fleet jay]

do you actaully have to hit players with zvezda rounds for them to get flashed or is hitting next to them good aswell im confused

cus i thought i missed today and the dude still got flashed

[median terrace]

ok did it one sec

[slim spruce]

reboot and do it again

[median terrace]

type reboot otr?

[slim spruce]

you don't know what reboot means?

[red dagger]

Your the man that’s always in the know. So just curious about the customs map. Did they ever say it goes away at the end of the season?

[slim spruce]

just reboot the pc

[undone fern]

sorry, shoudlve responded sooner. I just done a complete reinstall and put the launcher and everything over to a diff drive. Its just unpacking game files now but ill lyk what happens. Thank you aswell man!!

[undone fern]

finally worked after a fresh install on a diff drive <3

[civic nest]

Easist place to camp for Test drive pt2?

[violet path]

Hey there. My account got stolen, and I already contacted support but I want to know if there was anyone here that got their account back?

[humble prism]

My teamate did but it took a while. About 2 months I'd say

[violet path]

Damn... Hope I'm not banned till then.

[worn fox]

cheers bro it worked

[signal robin]

Unfortunately, most accounts that get stolen are usually banned by the time you get them back, if you manage to

[loud moss]

[gilded hare]

Hi, i just go home after a vacation and it appears as though my account was accesed by someone else ive gone throught and reset all security what else can i do, i have played in a week and there wa s adog tag kil from today and kits i didnt have

if they are logged in will this force a log out i have two step and everything but never got anything

i also checked and they had changed the sever to russia on the launcher settings

[slim spruce]

did you have 2 step verification enabled on the website for google authenticator?

[gilded hare]

yes i also just went in and reset them all to brand new emails the main and back up i also change the launcher settings and this all forced me to relog on the launcher on my laptop and pc

i had the setting keep me logged in on but have dissabled that on all to help hopeflly

[slim spruce]

usually they change the email on the account and it's gone so that not happening is unusual

if they cheated on it however it will be banned so know that

[gilded hare]

i have no idea whats happend i just saw a bunch of my money gone and kits i didnt have, is there no way to contact support i have a OG edge of darkness account and im not trying to have several hunderd flushed down the drain

[slim spruce]

if you secured it there's nothing to contact about. I think if you tell them someone else accessed it they may ban it

[gilded hare]

i see thank you ill just have hope that i got to it in time

[viscid mason]

Hello, why can't I give the 5 dog tags to Prapor when I already have them?

[gilded hare]

Make sure you are going through the visit tab

[viscid mason]

I just saw that in order to give out dog tags you have to go to all the shops, thanks anyway and have a good evening

[verbal vortex]

im unable to turn in money for quests, any tips on how to solve that?

[thin grove]

is gunsmith part 14 bugged?

[signal robin]

In what way?

[verbal vortex]

#screenshots message

[signal robin]

Make sure your gun in above 80 dura

And unloaded for weight

[mild flame]

you locked your money in cases?

[verbal vortex]

nope

if its a case of the money case itself being the problem being pinned then

ill just try again

[mild flame]

can try that

[verbal vortex]

ive taken money out of the case and kept it in the inventory too for that matter without it doing anything

are we deadass bsg

i had 50k stashed away in a docs case so i dont have to constantly check if i have enough cash for a raid

im so dumbfounded, like sure the money case was technically lower in the stash than the folder but i had the money in a docs bag at the top before i got the money case

[vague lotus]

i see the new update but why there is no optimizations?

[spiral hare]

there are

read it again

half of the q1 and q2 things are exactly that

[vague lotus]

oh ok. i wish they would saay something like optimizing for cpu's like r5600x etc etc

[next halo]

how do i get past this screen trying launch the game. never seen this before

[mild flame]

disable vpn

[next halo]

its the only way i can play

i get this without vpn

[mild flame]

restart pc, check internet connection, verify/repair files. as advised by google

[signal robin]

Almost no company would list out things like this as it would open them up to more issues surrounding things like "Well why didnt you do this for X and so on and so forth"

[vague lotus]

how is ABI so optimized then? even the new game arc raiders it just came out but it's so optimized.

[signal robin]

You almost entirely bypassed my point. Good job.

[mild flame]

they mentioned they did optimization for your exact cpu in their patch notes?

[signal robin]

Id be impressed with that

[vague lotus]

it doesn't but

[mild flame]

same

[signal robin]

You should re read what I said originally. You clearly didnt before

[vague lotus]

i read it, i just cannot accept it yet :\

[knotty oxide]

I got sniped even though I used green flare on ground zero, shouldn't be this hard, I want my time back.

[lunar mirage]

??codes

[white steppe]

Redeem your goodies → https://www.escapefromtarkov.com/promo/activate (Or launcher → your name → activate code)
SBEUKOMAR | SCAVYBOI | GOONSQUAD | LIGHTSOUT | PAY2WIN | ELVISVISTA | ‘INEEDSPACE`

[grim forge]

how do i kick people who come into my lfg and do random shit

[signal robin]

What do you mean? Once your in raid you are stuck with those people until you leave

Or out of raid you right click the face icon for them at the bottom and kick from group

[heavy totem]

am I cooked chat? finished the btr quest: The Price of Independence, but when handing it in; I failed the skier task like and got the achievement, however the roubles glitched out and couldn't move them anywhere. so I alt-f4ed, rejoined saw the money gone and ended up surviving and extracting however the task was still showing up as completed and not handed in, and then trying to get the btr again I died and now it has reset. Do i gotta do it again and hope not to bug out? or am i gonna be cooked for the saviour ending?

[soft moth]

Anyone have the problem of hideout not loading or forever loading ? Uninstalled and did a lot of other normal fixes clearing cache etc. any tips?

[grim forge]

no i ment form teh discord room

[signal robin]

#lfg-info should explain all VC actions

[sinful ferry]

what does the green shopping cart and red shopping cart mean while building a gun?

[mild flame]

green means purchaseable. red probably means havent unlock yet

[sinful ferry]

Sometimes green still isn't buyable its odd

[mild flame]

buyable through flea*

[rigid heart]

why do i get 80 fps on streets of tarkov with rtx 5090...

[reef marlin]

5090 pepelaf

He lacks critical information

[rigid heart]

?

[mild flame]

gpu is only part of the equation.

[reef marlin]

Assuming your pc is optimized, gpu for tarkov is the least of your worries

Also on top of it what tarkov settings you got etc

Check hyperrart's settings guide

[mild flame]

[What is not allowed?]

• Breaking the Server rules or Discord ToS.
• Posting screenshots of users' profiles with the intent to accuse or suspect cheating, even if cropped, names are obscured, or information is censored.
• Posting Memes.

[spring cypress]

Chat this is infinite, it even crashed after extracting and took me back here. I tried keeping a few things and selling the rest to fence. I clear the cache and integrity check this game numerous times a day but I don't know what else to do any more. All the loading screens are horrible. The item picture loading is horrible. The semi frequent freezes into crashes in game are horrible. I have a beefy ass PC and a good ass cpu. Is there anything more I can do????

[mild flame]

this one is server or internet issue. try restarting router

[signal robin]

yea more likely a low connection speed issue

[spring cypress]

My Internet is literally fine I swear to god and this is all day in this game, I don't have any trouble with other games

[mild flame]

i am encountering this now as well. for me, it's server thingy cause i just restarted my router

[spring cypress]

Scav runs are the worst to load in and out of

[signal robin]

Tarkov pulls way more internet than most games

[mild flame]

i feel that at my timing now, most probably due to influx of players

[signal robin]

You should have at least 2-300mb internet for a solid tarkov experience

[signal robin]

that upload is gross

data going back be taking forever

[spring cypress]

/Shrug

[signal robin]

trusting AI response is a choice

[spring cypress]

I mean who else do I trust right off the fly

[spring cypress]

this one redditor?

[atomic glacier]

Hello) Could someone help me pls? I have a 144 Hz monitor, but in Escape from Tarkov, even when my FPS is high, the game only shows a 60 Hz refresh rate. How can I enable 144 Hz (or higher) in Tarkov? (in nvidia control panel, display settings and nvidia app is set to 144)

[mild flame]

i googled and lots of answers are out.

[atomic glacier]

Already did it, but anyway I cannot find local.ini file (seems that this file is not existing anymore)

[uncut kelp]

is your game installed on a hard drive or solid state

and did you try a full reinstall

[spring cypress]

Ssd

[uncut kelp]

try full reinstall if it doesn work ur profile might be corrupted or something and need to make a support ticket

[mild flame]

no it's not.

[onyx vortex]

Good morning everyone. I'm a new Tarkov player and I'm trying to learn the fundamentals of the game. I'm trying to use practice mode. I've tried many different combinations of settings for skill level and # of AI enemy and no AI ever spawns. I'm essentially on the map all by myself. Has anyone seen this before?

[signal robin]

screenshot the settings you are trying to use

[onyx vortex]

Ok, I'll grab those tonight. Thanks Soulless.

[steel palm]

How is prestige 1 possible on PVE ?

[mild flame]

it doesnt exist for now or the near future

[steel palm]

I know thats why I am asking. U can cleary see that guy has a prestige

[mild flame]

perhaps that will still show when he switched over to pve

[crude patrol]

That means he prestiged in PVP

[alpine canyon]

Prestige carries into pve from pvp

[snow carbon]

My ticket of a lost armored case got acknowledged as a bug and that they're working on it. I ask a question and then it just got closed a few days later. Classic EFT support right there... ugh.

[weak granite]

how many friends did you have on your friend list?

[dark orbit]

8

but its fixed now i cleared cache

[feral tapir]

my ticket got instantly replied to and now its been 2 days for them to reply

am i doing something wrong

[silk cargo]

Anyone else getting stuck on deploying screen when the timer reaches 0? (online pvp) Havent been able to play for a week and support seems clueless.

[timber chasm]

anyone else experiencing the problem when loading into hideout,hideout is laoding,and when it needs to go into hidout the game just locks up?

i turned off mip streaming and now the game works fine,even exits the game perfectly,with it on i had to force close the game

[old pelican]

Hello, ive been hacked.. i cant access my account anymore and sendt a email to BSG support 9th of february but no response please help!

[signal robin]

Support will respond in 1-3 weeks. Resolving usually takes 3-4 weeks

[old pelican]

i have my account id.. but the they changed my mail to account so i cant access it

[signal robin]

Large chance it will unfortunately be banned when/if you get it back

[old pelican]

i have done nothign wrong..

so i really hope it is not going to be banned..

[signal robin]

They ban most accounts either for cheating or for someone else accessing the account

they may unban it if you get ahold of them and explain and prove it is in fact your account

emphasis on MAY

[old pelican]

ye, i can show thet my mail got hacked and the tok the eft account. i have logs on my comp that shows account ID...

[signal robin]

theyre gonna want proof of purchase. emails etc

[old pelican]

well, the hackeds deleted all eft mails :/

[signal robin]

youll have to explain that to them

[old pelican]

but thanks for the respont soulless

kinda frustrating, i had over 4k hours

[round dragon]

Is anyone know why the Batya story quest isn't making progress? I went to woods and found where they got ambushed and got everything but the phone didn't spawn there for me and the quest log still says to locate it?

I done everything before hand that I know of I got Taran's personal file it still says locate and obtain one of the bogatyrs personal item but I got the patch the dog tag tarans postcard plus the first piece of the note I don't see the second because I died with it once and it didn't show up again the next times I ran woods?

[silk cargo]

my friends acc got taken over by someone in russia, he tried to contact support but his acc got banned and they refused to do anything about it :/ hope you have better luck. the reason i know he is telling the truth to me is he showed me the email from bsg that someone from russia logged into his acc

[slim spruce]

The problem with "showing proof you were hacked" is that anyone can duplicate that with a VPN and claim they were hacked and get their account back. Thus it's so easy, if the account was hacked on it's just banned.

If they let peoples' accounts back via that method hackers could get away with it.

[old pelican]

so i can tell you that my acc is hacked that my mail got hackedf

and i going to let 100 $ go to drain cause my mail got hacked.. just asking them to give what i payed for

[cedar sand]

Account security is your responsibility, if someone has logged onto the account and cheated on it then it should be banned, no one here can change the outcome of that or help recover your account

[old pelican]

if you getting robbet thats on you ?

robbed*

[velvet light]

I also lost account, now I am trying to take it back

talking with support about 2 weeks

Have no results 🙁

[cedar sand]

Yes, account security is your own responsibility, if your account was compromised it's because you used your credentials somewhere you shouldn't have and gave bad people a path to access your account, no one here did that

[old pelican]

i did not do that the hacked my mail

[velvet light]

Bad luck

[silk cargo]

Email account is the most important account you have. If you don't have a super strong password + 2fa and other possible options, thats on you. If someone gets your email acc they can take over all your other acc.

[olive bone]

does anyone know how i can switch my account email because I lost the email that was orignally linked to my account and now i cant log in

[silk cargo]

I dont think you can change email unless you still have access to the old email that is linked to the acc

[olive bone]

so i deadass just can't play the game anymore? bruh

[silk cargo]

At the very least, you need to be able to log in to the account to change email

Dude, you cant blame anyone else that you "lost" your old email

[olive bone]

does it look like i blamed anyone? im just annoyed like i appreciate the response but i didnt put blame on anyone

[silk cargo]

just the way you worded it. you could send a ticket and ask if maybe you can prove your ownership in some other way, but i dont know if you can even send a ticket without logging in, and i havent heard anyone having success in proving ownership of accounts in the past. they do have an email though, i think [e-mail]

[olive bone]

Alright thanks. So it seems that I’m logged in on the launcher so I can open the game but like if I click “expansions” and it takes me to website. I’m just not logged in is there anyway for it to realize that I’m logged in on the launcher and auto log me in on the website?

[silk cargo]

no

[cedar sand]

Enable mobile authenticator and you can change your email

[paper crescent]

guys i got a question , i cant go into one raid without unity crash , i cleard cache reinstalled , deleted roaming etc is there something else i can try im loseing my shit

[limber solstice]

@devs Ivee been tring to do stray dogs and my game crash because of packet loss, but my internet is prefectly good but nope stupid game kicks me off as soon as I find them

@mellow lava please tell them to fix this stupid packet loss problem its been five days straight with this bull crap

Like plz

im sue bsg for lying about "all bugs fix in 1.0" like shut the fuck up nikka can go step in sum dog poop

I hope all of nikktas cars get flat tires

I hope all the devs have to fix there toilets

[versed nebula]

armored case bug is ass they need to fix rn

[cedar sand]

??br There are no devs here, please open a ticket in your launcher

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[limber solstice]

yes the button that does nothing lmao

[spiral hare]

it does something fs

[limber solstice]

nope ive submited at least 4 time in the three weeks Ive ran into this issue but no response at all just a stupid bot reply

[spiral hare]

too much

[limber solstice]

you're to much

[spiral hare]

[mild flame]

pc specs?

[mild flame]

submitting a new request again will reset your queue if they have not replied.

[limber solstice]

well I got the goons thanks for sending them my way

[whole spruce]

what is causing this

I have chrome open and tarkov open

[cyan saddle]

anyone suggestion? i went into here and now its bugged and acting like a invis wall and cant get ou

[mild flame]

that area is bugged

[cyan saddle]

oh so rip then basically?

[mild flame]

or rather it's off limits. arent supposed to get over there. dump your gear and try jumping out

[next parcel]

How does one fix the error: 507002 - Incorrect transfer fee calculated value. Less then 2 units.

This occurs when attempting to transfer items from Arena to EFT.

[paper crescent]

14900k 5080 astral . ddr5 ram 32gb , alltho apperntly it might be kaspersky , is that a known issue ?

[mild flame]

what's kaspersky

[paper crescent]

antivirus

[olive compass]

Error on GET https://launcher.escapefromtarkov.com/launcher/v2/configuration?launcherVersion=14.7.2.4271&provider=bsg

ERROR: 0

Suspicious behavior. CF-RAY: 9d0a6b834c6a0f4b-EWR

ERROR: 0

does anyone know how to fix??

[plain crane]

I Just delivery all 5 items to Lightkeeper and survived to extract. but whats going on here?

[onyx vortex]

I tested with the below settings. All that spawned were dead enemy.

[mild flame]

try disabling bosses.

[onyx vortex]

Trying now.

Same result. I've tried Interchange and Ground Zero.

[mild flame]

dead scavs still? but there isnt anyone to kill them.

do you hear gunfire?

[onyx vortex]

No gunfire. I fired off a few mags to get their attention. Just dead scavs.

[mild flame]

if there are no gunfire, how are they dead?

[onyx vortex]

That's a good question.

They're all dead when I spawn in.

[mild flame]

where do you find the dead bodies?

[onyx vortex]

Usually leaning up against cars or out in the open. It's weird.

I cleared my cache and tried again, no dice.

I may just reinstall the game.

[mild flame]

that's not something to reinstall the game for. screenshot those bodies. they might be static loot spawns

[onyx vortex]

Ok, I'll have to do it another time. I already closed up for the night. Thanks RayvenR7.

I tried PVP once and was dead in seconds. I never saw the shooter. I'm not ready for that... 🙂

[broken plover]

why the fuck is solar power required for fallen ending if i can craft the fucking keycards?

braindead

i have 4 terminal cards but i need solar power to craft them, makes sense!

[olive bone]

How do I do that?

[frigid falcon]

can you transit to labrinth in offline mode? i just tried and it brought me back to stash

[cedar sand]

No

[olive bone]

Did you mean to do google Authenticator through bsg? Cause I can’t even log into the website but I logged in the forum and it let me set up the google Authenticator thing but it doesn’t work

[cedar sand]

The only way to change your email is by setting up mobile authentication and then clicking the change email button

If you can’t even login you can’t do this

[olive bone]

Alright, well I sent them an email in the way they said to do it so hopefully I get something back from them

[plain crane]

I am in Central NA. but i cannot choose some NA servers. how may i solve it? sometimes even central south NA does not show ping...

[spiral hare]

just choose auto on bottom

[plain crane]

when i play on auto i face tons of cheaters specially CA, Seattle Oregan servers. thats why I want to play only Central NA and South NA

[spiral hare]

interesting

[mild flame]

was there any windows update or gpu driver update before the crash?

[mild flame]

do you remember what region of tarkov you bought?

[plain crane]

Mine is Europe. aaah thats why ?

[cedar sand]

No

It just means your connection to those servers is unstable

[mild flame]

oh. that doesnt affect? okok, my bad

[cedar sand]

Game region has no bearing on which servers you may select

It is entirely ping and connection quality dependant

[plain crane]

and then why it happened to me? its been like this 2 years. i bought GEARUP and sub is finishing next month. i dont want to pay extra money to vpn to have those pings lol

[cedar sand]

Your VPN could full well be the cause of the issue

[mild flame]

try to turn vpn off

[plain crane]

of course i tried without vpn. right now no vpn and having that issue. it would be fine until i turn on gearup. i just bought new computer and did not install gearup until yesterday.

[cedar sand]

Then as I previously said, it is your connection causing it, you need to troubleshoot, it could be anything from a simple DNS change to your ISP blocking the service

[plain crane]

i am using Google Fiber 4 gig. i will try to contact them and troubleshoot it...

to be honest i tried many different ISPs. Like ATT, Spectrum, Local internets. now i am with google

[mild flame]

try repairing/verifying files then

[plain crane]

does it related to my account and game version?

[cedar sand]

No, it has nothing to do with your game region or edition

[mild flame]

no that's a connection thing

[plain crane]

okay thanks for the clarify.

[bright cedar]

i got nikitas voice pack and i cant switch to it, as soon as i select the voice and hit save nothing happens, i cant even switch to any other voice. is this a bug or am i missing something?

[cedar sand]

You need to click apply

[bright cedar]

ohhh now i see the change button thanks lol

[terse terrace]

Anyone else?

[hard sparrow]

sERVERSSS

[keen pawn]

anyone else have this error on launcher?

ohh sorry i see

[mild flame]

scroll up

[mild flame]

👍

[keen pawn]

yeah yeah sorry just saw it i didnt scroll down all the latest

[hallow eagle]

yeah i was the first to report

[keen pawn]

so the potatoes expired ?

[hallow eagle]

probably

[oblique mauve]

Bibijonov change popatoes pls

[keen pawn]

its only a gif commonn

[oblique mauve]

we win it guys

[severe thicket]

Hey guys, need some help. My account was hacked and I’m still not getting a proper response from BSG support, even after sending all the documents they requested. Any tips on how to get them to actually review the case? Thanks!

[dapper wave]

not able to loot this labs card in w219

[mild flame]

send what they are requesting for.

[glacial trout]

what the fuck is with groups of scavs rushing me when im fully kitted at the start of raid like i just spawne din to streets and 8 scavs rushewd me even though im fully kitted and they were walking completely silent

[cosmic acorn]

can someone help me figure out how to put the voice channel i join in chat? lollll or where can i find the instructions

[tall scarab]

anyone knos what this error means ?=

i did lrdy the captcha in the flea

[mild flame]

#lfg-info

[cosmic acorn]

appreciateeeee it

[stone schooner]

i farted

[spiral hare]

that’s nice. this is community support, let’s at least keep this channel clear from filth so people who need help can get it.

[stone schooner]

fuck off

[spiral hare]

that’s alright, do you need help? you might have more fun in #eft-chat

[stone schooner]

ok fine

[unkempt marsh]

did anyone had the bug with the quest great heights part 5 ?

[spiral hare]

yes! and here is your fix #eft-chat message

[cedar vessel]

hi all my returning insurance stuff are all gone. is there something wrong?

[spiral hare]

what do you mean exactly

[hardy ether]

will we ever have customaizble belts?

[spiral hare]

not really the chat for this, we don’t have an answer either.

[cedar vessel]

what i mean is i have tons of stuff that i havent got from insuring prapor. it supposed to have a recieve item button in the prapor chat log but its not there. is there something wrong?

[hardy ether]

👍

[icy kernel]

What to do if my game freeze after every arena match?

[spiral hare]

what exactly do you mean

[icy kernel]

my game its just loading

in a long time

[spiral hare]

ermm idk if it’s the same thing on arena but turning off MIP streaming on eft helps a lot of loading issues. i’m not sure about the arena side

also end of raid arena is rlly bugged right now half the time i get shot back into my stash

[icy kernel]

alr thx

yeah it its a bit bugged

[idle saddle]

can i send screenshots form cheater in a Discord chennel for BSG

[alpine canyon]

no

[rich tartan]

is it ok that im getting like every day bugs

[dense lark]

arena bugged rn? infinite loading for me to get into the game

[spiral hare]

heard it from a few people, not sure. try resting and verifying integrity first

[dense lark]

i did that

restarted the pc, verified integrity and cleaned the cache

guess i gotta wait for now

[clear tendon]

my eft has been force closing/crashing when i try to change from fullscreen to borderless and when i alt tab, anyone know why?

[cedar sand]

Disable Nvidia smooth motion

[clear tendon]

thank you that fixed it, is smooth motion like bugged rn? it was working good a few weeks ago?

[cedar sand]

It’s an issue with your drivers, rolling back will fix the issue

[silk cargo]

Anyone know anything about not being able to get into raids, where you get stuck on the raid countdown at 0 seconds until someone kills you or raid ends? Support doesn't seem to have a clue so far. So far it seems a bit random, as it works randomly. It's costly to test, losing potentially millions every time it doesnt load.

[cedar sand]

PC specs?

[silk cargo]

9800x3d, 5090, 64gb ddr5 etc. I have almost 4000 hours and never had this issue before a week ago.

I had 900 raids this wipe, before it happened

Happened shortly after duck hunt patch, but I was able to raid no problem for the first couple days.

Only happens on Online PvP, not on Offline PvP and PvE

That said, only tested those once

[cedar sand]

Your issue is either a connection issue or your memory is faulty, the issue you’ve described is only related to those things

Try using different servers and check your RAM is configured properly and is working properly

[silk cargo]

None of that makes sense to me. How is it a connection issue if I still remain in the raid until the end and everything is normal afterwards. As soon as raid ends or someone kills me, I get the raid end screen. No connection icon or anything either.

[cedar sand]

I’m just explaining the causes of the issue that I’ve seen from my years of helping people here

If you’re expecting an extremely in depth explanation of exactly why it’s the cause, sorry but that’s not going to happen

[silk cargo]

Have you seen this issue a lot?

Throughout the years

[simple cave]

Does/Did support ever answer on weekends?

[cedar sand]

Yes they answer on weekends

[simple cave]

ok ty

[loud ridge]

so i was doing the they are alredy here quest and talked to kerman would i be able to contact support to get this fixed

i talked to kerman to see if i could tell kerman about major evidence

[silk cargo]

You didnt hit the switch under the desk im guessing?

[loud ridge]

i did

i thought i did

[silk cargo]

Seems like you didnt

[loud ridge]

my game completly fucked itself

like crashed mid raid

im on pve

[silk cargo]

Guess you have to open a ticket and hope they can sort it out

[loud ridge]

how do i do that

im really confused on how to open a ticket

[silk cargo]

escapefromtarkov . com -> support -> my tickets

[loud ridge]

this would be the thing right?

reset the arrs

[silk cargo]

You go in, put the flash drive, exit raid, go back in, get the flash drive and hit the switch under desk if i remember correctly

[loud ridge]

i did exactly that then my pc fucked itself and then it sent me to the menu screen with all my gear and shit

[loud ridge]

what would i file it under?

[silk cargo]

That sucks. I dont know how PvE works at all

I already have a ticket going so I cant see. Im guessing theres something for quests?

[loud ridge]

these 3 are there

[silk cargo]

If that is the correct place, then Other

[silk cargo]

that is not the right place

Did you not see "my tickets"?

Below contact support

[silk cargo]

If you go my tickets, you can open ticket right?

[loud ridge]

the white button?

[silk cargo]

Yes?

[loud ridge]

im like freaking out rn so sorry for me being all like this

[silk cargo]

Looks like you already opened a ticket today though

[loud ridge]

this is what it sent me to

[silk cargo]

ok

[loud ridge]

crash report

[silk cargo]

Try account then, like just browse around and look for something that sounds right

[loud ridge]

thats around the time my pc fucked itself

only 3 i got

and none of them fit

[silk cargo]

Are you logged in? None of that seems right to me

[loud ridge]

yes I am

[silk cargo]

Then I dont know sry

I definetely had other options

[cedar sand]

??br

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&