community-support

[cedar sand]

We don’t have access to account information

You have to just wait for supports response

[worldly sandal]

no i know but like, you think this is a possibility that the account got restricted for cheats? instead of just locking it?

because it let me log on for a couple days after i reported it with the ticket

[cedar sand]

If the account was banned for cheating it would say it is banned

[worldly sandal]

ahhhh ok

well i guess its alright then anyway

thanks anyway for the help guys i ll just have to wait longer

[lapis cypress]

why cant i play arena after update , eft works fine

[cedar sand]

Are you using a VPN?

[glossy quiver]

Where can I find the server ip for tarkov? I need it to test my network, as I get random lag spikes

My ping goes from 30 to like 500 for a few minutes then back to 30

found it in the game logs

[lapis cypress]

nope never used one my game version is EUR and I live in japan but its supposed to work as EUR is all access and arena was fine until the update as well

[cedar sand]

You’ll need to contact support then, this issue usually is brought on by a VPN

[lapis cypress]

aight will do, thanks

[carmine fern]

Good evening, I'm having several performance issues, my fps doesn't go above 50 and sometimes I've dropped to 20 on all maps. I have an RTX5060 with a ryzen 7 5700x3d processor and 24gb of memoria ram before I had a gtx1050ti and my fps was much better. I've done everything, deleted the drivers, downloaded the recent ones and there's no point in the card only using 10 to 30%

[spare spade]

i got the same problem support told me to use a vpn and it works but damn ... making me use a sketchy free vpn just to play arena

[lean meteor]

anyone else having issues with the unheard? i grabbed everything off labs and read them, but its not letting me progress. its been 2 days since ive done all that as well. just went to factory too to see if it would show me the next part and its not there

posted this a few days ago but im still having the issue :/

[scenic gazelle]

to anyone having the same issue or general fps issues I figured it out at least on my end

for some reason having a HDD plugged in playing tarkov sometimes does that dump thing or whatever where you have to increase your cache to fix the issue but if you have an HDD plugged in especially a old slow one sometimes it'll still do this, I've recreated it on a completely separate computer with a different setup and HDD and it did the same thing but once the HDD is unplugged I'm rocking 120+ fps no jitter

[gray belfry]

i just completed snatch for lightkeeper but i dont see the ballistic mask from ragman has anyone had that issue?

[signal robin]

were you running tarkov on a hdd?

[scenic gazelle]

no on an SSD, but the game would dump onto an HDD for some reason during chaching

wouldn't matter the page file or if the paging wasn't set on the HDD, some weird jank but I know it's happened to a few people maybe it's just paging the HDD on their systems too no clue

[lean meteor]

now the ticket is bugged, the unheard, and batya lmao. great game

[reef saddle]

Is there anyway to get back my ragman money for flea or insurance since I didn't collect it in time because I was on vacation for a week

[humble prism]

No

[hallow summit]

is it a known bug that your gun weight doesn't appear on your characters total weight? i've tried adding different guns to my back/restarting but still says 28kg no matter what weapons i have

[humble prism]

If you have max strength guns weight dont add onto your charachter

[hallow summit]

oh shit i just checked and i must have hit max strength without knowing, how goofy of me. thank you!

[humble prism]

Yeah confused me too how I was so underweight

[hallow summit]

had me googling, putting my gun in scav pockets, carrying 3 guns, leaving gun in raid, trying to fix it lmao. Lets go though!

[visual ridge]

in arena my kills in checkpoint dont count for the weekly kills

are there any issues with ther server currently?

[signal robin]

probably

[visual ridge]

great, so no chance to get ref to 1.2, great, i hate arena anyway, now i cant even proceed 🙁

[signal robin]

welcome to arena

[visual ridge]

arena is complete bugged rn, i cant even unlock gear for rubls or gp xD omg

[stray forum]

Hi! Does anyone have problem with flea market? When i put something on flea for euroes it doesn't display in list, but its listed. Filters are correct and my friend doesn't see my offers as well. Does anyone has same issue or know how to fix?

[jolly drift]

hello,i have a problem i bought steam tarkov ,i cant invite frend in group

[left ingot]

In the mission "They Are Already Here," is there any way to get the ARRS system specifications if the mechanic didn't send them? Does anyone know if they've managed to resolve this with a BSG ticket?

[mild flame]

different regions?

[jolly drift]

how i can know my region in steam

[jolly drift]

&

[serene thunder]

anyone got an idea of how to fix the snowball achievement glitch in PVE

[mild flame]

no fix yet

[serene thunder]

ah crap was gonna post a gif but either way dang

if you die does it reset progress

[native beacon]

May i ask, what task i need to do to be able to buy ops-coẻ fast mt super high cut helmet from peacekeeper, ty, i really like the helmet

[mild flame]

https://escapefromtarkov.fandom.com/wiki/Ops-Core_FAST_MT_Super_High_Cut_helmet_(Black)

[cedar sand]

It’s not broken though

Just the display for the progress is broken and doesn’t reset if you die

If you complete the objective (kill the 13 bosses without dying) you are awarded the achievement correctly

[native beacon]

ty bro :>

[frank plank]

i just spawned in a raid with 250ping together with my friend on PVE, what's going on? (we're on EU)

[muted sorrel]

Does anyone know their getting rid of the snow?

[cedar sand]

It will be gone in spring

[muted sorrel]

Thank you

[native beacon]

R u playing on bsg server?

[frank plank]

I am playing with someone, and i've yet to see a feature that allows anyone to play with someone else offline, that counts as an online raid.

Yes i am playing on BSG servers.

With my friend.

[mild flame]

you need to link up online to play with someone...

[frank plank]

Uhm.. Obviously?

[mild flame]

so...?

[frank plank]

So what? I am confused as to what is going on here. It's clearly some issues with BSG servers that's causing the excessive high ping, and if you got no clue what's going on then i don't see why you're attempting to answer, no offense.

[mild flame]

lols. your comment is weird. wants to play with someone offline that counts as online raid but you do know you need the net to play with someone

[frank plank]

I never once said that?

I said that i am playing with someone, And i was making a "mocking" comment, that i've never seen a feature that allows you to play offline with someone on an online server.

[mild flame]

uhhhhhhhhh

[frank plank]

Kindly read it again if you're confused

I am gonna go back to playing now.

[modern spindle]

where can i find labyrint keycard if i do not have the story in the pve_

[torpid surge]

Hello, I haven't been able to log into the game for a month. I've
tried everything, from Internet Rutter to a special one.
I've also written to support, but they couldn't help me.
I've actually tried everything. Can someone please help me?

[low moat]

one of our guys have just been "kicked out of the server", he didnt have an issue with it whilst in call and now he cant find the server in his list of servers, anyone knoow whats happened at all?

[slim spruce]

name?

[low moat]

Milo-fat-cunt

[slim spruce]

nobody ever had that name

[low moat]

@charred lantern

sorry that was his ign xD

[slim spruce]

i suggest staying way from that user. All i can say.

[low moat]

how comes?

[native beacon]

U have to do some tasks then it will open that chapter for u

[signal robin]

you mean local hosting a co-op game?

That is not currently a feature in the game. You can however both purchase PvE access and that way you two will be the only human players, that will require you both to start fresh on tarkov when you switch to pve

[frank plank]

i don't mean anything like that. I was semi mocking the user for not understanding me. I was having issues with ping while i was playing PVE with my friend earlier, and it was on BSG's end.

[signal robin]

Ah. Yea some of it is servers other parts are player connection based

[hardy ether]

guys i am playing from steam and i have some money left and thought of buying the Escape from Tarkov: BEAR - Senezh cosmetic dlc, so do i need to level up ragman to get it or it will be available instantly when i buy it?

[slim spruce]

if you are bear on your pvp character it will immediately be available

[hardy ether]

pvp only?

[signal robin]

it should show up in pve as well if you own pve access

[slim spruce]

both

[hardy ether]

but do i need to grind for it in pve? i play pve rn but will start pvp next wipe

[hardy ether]

thanks man 👍

[slim spruce]

you must be bear though

if you're usec you can't use it

[signal robin]

No, youll just need to do whatever story bits to unlock ragman as a trader

[hardy ether]

ok thanks

[unkempt mulch]

guys how can i unlock the reserve

[lunar mirage]

Guys, can someone help with a question i have. My buddy bought EFT on Steam and i want to gift him an upgraded version of the game. How can i do this outside of Steam

[clever helm]

so i cant get the rfid device until i get the electroniks key, how do i get mechanic to give me the key. ive ran around labs like 3 times and nothing

[slim spruce]

you can't give upgrades outside of steam, on the bsg website you pay full price for gifted keys and they must match the same region to work

[lunar mirage]

so in order for me to gift it to him, id be better off just getting him the money to buy the upgrade on steam essentially?

[slim spruce]

Yes as upgrades can't be gifted on bsg website. On steam I'm not sure if you can gift upgrade packages.

[astral heron]

why when i load some maps it kicks me from the game ?

[native beacon]

R u trying to load street?

[astral heron]

@native beacon yea

[slim spruce]

pc specs?

[spiral hare]

do you have the game on steam ?

[astral heron]

@slim spruce amd 7 5700x rtx 5060 16 gb ram

@spiral hare yes

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[spiral hare]

not you

@carmine sage do you have the game on steam

[astral heron]

@slim spruce whats this do

[slim spruce]

helps your ram out since it's being filled up

[astral heron]

so i would put exacly what you jus told me ? ik how

@slim spruce

[carmine sage]

I got it to work, I just had to refresh the game 50+ times

[spiral hare]

that makes sense to me

[native beacon]

I got that too, when my interrnet r weak or my ram is not enough, i only load instant in street when i just restart the game

[astral heron]

@native beacon what did you do

[modern spindle]

i do not have the story

[native beacon]

I just restart the game, it usually happen when i play a lot of scav matchs before i play street

[astral heron]

okay bet have you tried what he told me ?

[native beacon]

Nope, since i do need to restart the game after few raids so it not gonna scream like a harvester so im ok with that thing. But u should follow his instruction if u feel u need to

[astral heron]

bet

[native beacon]

Oh...

[quasi bolt]

Is this normal?

[native beacon]

Very normal

[lean meteor]

is anyone else stuck on the unheard story chapter even after grabbing everything off labs

[warm wagon]

Can anyone tell me what this means, my game was running fine earlier today I went into the Nvidia settings and followed swampfox graphics guide and after every time I try to play I get this and a hard crash

[spiral hare]

undo whatever you did

[warm wagon]

Yeah I'm about to, thanks bruv

[spiral hare]

case closed

[warm wagon]

I hope that's it but I'm sure it is, idk I'm just tired of trying to play with 16g of ram and a good ass GPU and then the game runs good as hell on factory, interchange which is crazy but the snow on customs and ground zero make the fps dip like a stripper it's annoying as fuck

And like ram is so expensive it's irritating

[slim spruce]

reset nvidia control panel to default

only thing you should change is power usage to prefer max

[warm wagon]

but wont that mess up everything i did i remember you were telling me about the page file thing as well that i did

like i was playing factory earlier and i dont have the fps clock at the top but i could tell it was running like butter, tried to do a pvp raid after on customs and it ran like semi dog shit

[spiral hare]

factory is always gonna run better it’s tiny

streets will always run worse it’s huge and dense

and that’s relative of course^ because for some like myself streets runs just fine, but others can’t hardly run it at all

[wooden bough]

what am I missing for gunsmith?

it doesnt let me turn it in

[loud moss]

irons probably have to be fde

[spiral hare]

make sure everything is the right color

[wooden bough]

nah

it doesnt work either

[spiral hare]

follow this exactly, you’re doing something wrong https://escapefromtarkov.fandom.com/wiki/Gunsmith_-_Part_14

even when you checked everything, and it’s still not working, check again because you’re doing something wrong

[robust spire]

Have bsg said anything regarding being able to use dlaa? Using taa, do not like taa. But, better performance with taa because of my 5800x does not have enough cache. I guess. Cpu is chilling

[timid lintel]

change mag to the polymer HK30 you need more ergo

[robust merlin]

Question for anyone able to help! Every time I load up the game for the first time and load into Streets of Tarkov, it stutters to the point that it's unplayable. However, if I Alt+F4 and reload back into the raid, the stutters are gone and I don't have any further issues until I restart the game the next time. Any idea how to prevent this from happening on the first raid? If specs are needed running 4090 and 32gb of ram. Appreciate any help!

[lean meteor]

its the mag

[signal temple]

Hey guys, can you help me understand why changing the account region from CIS to Europe now costs €120 when it used to cost around €30?

[cedar sand]

English only in this server

[cedar sand]

Depends on edition

[sturdy ridge]

is there as quick way to buy everything if i dont have enough in barter via flea market

[wide gorge]

I want to know how long it usually takes for a customer service ticket to get a response.

[mild flame]

weeks to months.

[wide gorge]

I want to ask everyone if anyone has been wrongly banned and how long it took to get unbanned.

[mild flame]

english please

[slim spruce]

@jaunty cloud English only here

[languid meteor]

Any way to make hand fov higher?

[serene thunder]

thanks, i thought that was the case so im going off to rekill all the bosses, only real issue is finding the goons and partisan

[brittle fox]

anyone having issues regarding verification codes ?

[mild flame]

waiting is what you can do

[pseudo grove]

does someone know how to fix this error code? 108003

[snow hornet]

Anyone know how to fix tarkov arena not working stuck on loading screen, i deleted the appdata files, cleared cachem checked integrity, reinstalled, run as admin, updated all drivers just in case, it just gets stuck on loading screen

[mild flame]

it's probably an isp issue

[leaden sky]

@slim spruce@snow hornet Hey sir.I'd like to ask how long it usually takes for technical support to respond to a ticket. I submitted a ticket 10 days ago, and they got back to me two days ago. I replied to their staff two hours after that, but I still haven't received any updates since. A serious bug has really affected my gameplay, and I can't move on with my mission until this bug is fixed.

[mild flame]

weeks. you are lucky to have gotten a reply that fast.

[leaden sky]

Does every conversation, I mean every round of communication, take at least a week?

[mild flame]

probably so, from players' feedback here

[leaden sky]

Waiting is painful. Especially when there's only one step left to finish the task.

[mild flame]

unfortunately, that's the only thing you can do. and you are not the only one affected

[leaden sky]

Well, anyway, thanks for getting back to me

[mild flame]

you are welcome. dont just blindly wait though. go do other stuff.

[worldly turtle]

Is it possible to obtain the DSPT during any of the Debter ending routes?

[alpine canyon]

If you give prapor the armoured case yeah, otherwise you have to get network provider part 1 normally or to batya

[worldly turtle]

Aren't they going to give you a separate quest here?

[alpine canyon]

no

you will need to get lightkeeper before this point

[alpine canyon]

the only ways

[worldly turtle]

no.....!

thank u for my answer

[native beacon]

Do i need to unlock lightkeeper for kappa?

[alpine canyon]

no

[native beacon]

Ty, good to know i can spend less time on lighthouse

[native beacon]

Oh yeah, do i need to do any story quest beside tour to unlock kappa?

[alpine canyon]

no

[native beacon]

Ty

[wraith shuttle]

someone have a reliable way to get rid of my mouse cursor without restarting the game? It's stuck in the middle of the screen. I've tried a bunch of unplugging/alt-tabbing and it won't go away.

[slim spruce]

alt tabbing can cause this, I would suggest avoiding that. If you keep getting it, going to borderless may help.

[modern anvil]

Is there any way to make a ticket within discord for account problems?

[slim spruce]

no

[modern anvil]

I made a ticket on the site itself about what is going on with said account, due to the problem and the auth code with google app not working; I can't get access to said ticket to fix the problem. =/ I sent in a email via email address of the account, am idly waiting for a reply. I just wanted to reset my account (wipe) for the new content. -.-

[pseudo grove]

they wont help, i still wait for an reply since 1 month

how tf is it possible that no one knows how to fix the error:108003, every message i saw from the dc now is getting either ignored or gets one answer but then nothing lmao

[ebon zodiac]

hey everyone, is anyone experiencing many crashes since last week?

[tawny mortar]

hi guys, is there a way to fix that ? => i reach when i have to spend time on labs then Kermann is suppose to telling me to see with mechanics but... can't speak to him expect to choose "leave" option. Mechanics dont talk to me either about elektronics... kinda stuck , no solution (i did ofc dc/rc, empty cache and did like dozen of labs >20min each)

[empty marsh]

hey everyone, is anyone experiencing to many lags

[spiral hare]

trying changing region, reset router and computer too. non of that is guaranteed to fix it… but it at least clears your side in the off chance it’s something you related

[empty marsh]

I think it’s about packet loss because when i lag its show packet loss

[spiral hare]

idk anything about it

[native beacon]

The psycho sniper mission did all the pmc kills must be in one raid, and after i get all the kills, can i die? Ty

[humble prism]

it can be in multiple raids and its in one life

[native beacon]

So after i done it, i dont need to stay alive?

[humble prism]

You need to

[native beacon]

Oh shit...

So 5 kills and safe extract...

[humble prism]

Pretty much, didn't know that either and risked mine :P

[native beacon]

Ty for the information, damn

[raven hearth]

i got my hash codes from the system but had to restart my game to get the craft and they're gone?

[worldly turtle]

In batya , Do I need to upgrade the Intelligence Center to Level 3 in order to unlock the follow-up quests from the Lightkeeper

[alpine canyon]

you cannot get to the debtor ending without intel 3

[worldly turtle]

I think I’ll need to set aside more than a week for this.

:/.

[lofty ivy]

Does Tarkov support tickets ever get answered? Honestly

[worldly turtle]

what is f.. problem ?

[tawny mortar]

yeah same i asked some h earlier , kinda stuck

[tawny mortar]

can't talk Kerman & Mecanics after spend some times on labs ?

[delicate ether]

hey, did they fix the bug where completing a storyline chapter while dying with the final item makes you lose access to that item ?
I've heard it can soft lock people and i might be in this case :(

[soft epoch]

wrong region: USA @ arena in launcher. any solutions?

[spice totem]

yall mfs need to fix your fucking game man I was at the flare exfil on woods and i didnt get the little signal flare area popup even though i was in the right area so i shot the flare thinging it might still work and the sniper scavs STILL FUCKING SHOT ME i had a full inventory of loot and lost it because of this broken fucking game. and yes i did use a green flare

ruining my fucking day man

[cedar sand]

If you didn't get the pop up notification you were not in the correct position

[spice totem]

no im 100 percent sure i was

[cedar sand]

I have had no problems using the flare extractions, I do them the same way every time

[spiral hare]

you were not actually

[spice totem]

I ran all the way along the road that the exfil is on

[cedar sand]

If you died to them then you just straight up used it wrong my guy

[spice totem]

where ive done it before

[spiral hare]

#eft-chat message watch this

[spice totem]

but still tho i should be getting the popup by doing that

[cedar sand]

If you didn't get the pop up then you were not standing in the correct area

You must have been too far towards the extraction

[spice totem]

yeah thats exactly how i did it

but i was on the road before the baricades even started and ran all along it

[cedar sand]

https://i.vgy.me/WBO8Ca.png

You were in the wrong area.

[spice totem]

yeah i ran directly through that

[cedar sand]

You need to fire the flare in the signal zone

[spice totem]

never got the popup

[cedar sand]

Anywhere else and it will not work

[spice totem]

i did

[cedar sand]

If it didn't pop up, you weren't in the right spot

Like idk what more to say to you

[spice totem]

yeah but i was looking at it the whole time never got it at any point along that road

[cedar sand]

Got a video?

[spice totem]

no i dont clip my games

[cedar sand]

Idk what you expect from ranting in here then

We can only explain that if you didn’t see the pop up you weren’t in the signal zone

[spice totem]

ok maybe i did do something wrong

[spiral hare]

🙂

[spice totem]

im just pretty sure i did it all correctly

[spiral hare]

it happens

[soft epoch]

Hi guys, im getting error "wrong region USA" while starting arena. any solutions? thanks!

[slim spruce]

submit a bug report in the launcher. the cause is unknown right now to me

disable any vpns

[soft epoch]

i did, found some posts on reddit with same issue. mhhh. ill report it, thanks

[native beacon]

Can i put the mcc in my ass?

Since i dont think i can make it out alive

[cedar sand]

No

[native beacon]

Ty

[weak granite]

if ur in labs rn

oh its been 20 mins

its gg

[native beacon]

Nah, im dead alr

But ty for trying to help me XD

I couldnt finish tour...

[weak granite]

in the future, work out where you are and figure out the closest extract thats underground

[native beacon]

They r like they know where exact i am

[weak granite]

were you near server?

[native beacon]

I try to go to the sewer

[weak granite]

ah

[native beacon]

Got kill on my way

[weak granite]

welp youll get it next time

[native beacon]

I think i lost somewhere near the place got server room

Never live long enough to learn the map XD

[tulip hornet]

is there any way to report streamsnipers?

[spiral hare]

no

[dapper wave]

stuck on after raid treatment screen what do?

[cedar sand]

Alt+F4 and then reopen the game

[dapper wave]

ye i did and it fixed itself thanks was afraid cuz i had inv full loot

was thinking i unintentionally picked up glitched loot :/

[slim spruce]

... stop streaming?

when you stream you broadcast your location which has some disadvantages

[cursive crypt]

i just prestiged and all my skills are stuck at level 1.. is this just a sync error that will fix itself or am i cooked?

[round dragon]

I just completed create a distraction part 1 am i missing something on why i didn't get Against the Conscience - Part 1 yet? wiki says there is no time requirement i have to wait so im confused? I didn't complete anything in arena yet tho so is that why

[spiral hare]

let me look

[spiral hare]

you’re right, and i’m like 90% sure there was a delay for me as well. just be patient and it will come

[round dragon]

okay thank you! just wanted to make sure i didn't mess up anything im on theta grind finally

[spiral hare]

no i’m pretty sure there’s an unlisted delay OR it’s just a temp bug. the whole quest line is bugged lol

[worldly turtle]

the quest line have timegate ?

[lusty copper]

next step is to go to kruglovs apartment on streets to get his keycard i believe

[worldly turtle]

I already went

[worldly turtle]

u say cardinal apartment . right ?

[lusty copper]

yes i think its there on the second floor

[lusty copper]

if you already went you just need to craft something in intelligence center; combine master pass and kruglovs keycard and blank rfid card

[worldly turtle]

Are there any other additional conditions? ex ) hideout ?

[lusty copper]

no it should only need intel center lv1

did you get the rfid keycard encryption device from elektroniks apartment already too?

[worldly turtle]

This is the step before handing over 40 Bitcoins.

[spiral rampart]

You did not check properly

[spiral rampart]

You failed to check too c'mon

[spiral hare]

wait are both required to get to the next? i didn't know that's how that worked. no further mistakes from me! 🫡

[spiral rampart]

bruh

it says both quests not OR between them..

[spiral hare]

okay excuse my ignorance

[spiral rampart]

i didn't think i could be more disappointed

[spiral hare]

ive done a lot of good! i inform ppl daily 🙂 pls forgive my transgression

[modest root]

IS THIS A GOOD FIND?

[worldly turtle]

How should I move forward? I'm unable to continue the progress.

[lusty copper]

im back and im not on mobile anymore
do you see the craft on intelligence center level 1 for creating activated kruglovs rfid keycard? https://escapefromtarkov.fandom.com/wiki/Activated_Kruglov's_RFID_keycard?

[worldly turtle]

yeah i see it

[lusty copper]

you just need to do that craft to progress

[worldly turtle]

what does that mean?

[lusty copper]

i mean the recipe in the hideout

like click on intelligence center module and check there

[worldly turtle]

ok i will do that

[lusty copper]

and you just need to craft the Activated Kruglov's RFID keycard

which uses all the pieces you have been collecting like the master pass and the blank rfid card

[worldly turtle]

nothing happen

[lusty copper]

you are missing 'RFID keycard encryption device' from Elektronik's apartment on streets

https://escapefromtarkov.fandom.com/wiki/Elektronik's_key
using this key

[worldly turtle]

I'm currently working on this line and I haven't submitted 40 bitcoins for mechanic yet.

[lusty copper]

its possible you need to give him the 40 btc first

once you give him 40btc he gives you the key and the location, and from there you grab rfid keycard encryption device, and THEN you should be able to start that craft

[worldly turtle]

The conversation itself is not working, so I can't submit it.

[lusty copper]

you may be bugged rn then

[worldly turtle]

I think there's something wrong with this route

[lusty copper]

since you should be able to visit mechanic in-person and speak to him about it

[worldly turtle]

I think I've tried almost everything

[lusty copper]

restarted game too?

[worldly turtle]

the quest line have time gated

[worldly turtle]

yeah i tried

[lusty copper]

there is a timegate once you ask him for help first

then 24hr later he comes back and requests the btc

[worldly turtle]

Kerman won't talk to me

I haven't even talked to the mechanic yet.

[lusty copper]

1.0 ready

im not sure what other advice i have for progressing, since there seems to be a problem that you have not gotten the correct dialogue from mechanic

[primal minnow]

Guess I bought Arena instead of stabdard edition,I made a mistake what can I do?

[spiral hare]

you don't need to ask the same question in every chat. as i stated, you now have arena, there are no refunds

[worldly turtle]

i need ur help my teacher :(.

[spiral hare]

what do you need

[worldly turtle]

\

I can't proceed any further here

[spiral hare]

you got intel 3 ? and according to that it looks like you also need solar power

[worldly turtle]

Solar Power wasn't required when I did this before

[spiral hare]

it does say optional so maybe not

wait if you did it before whats the issue

[worldly turtle]

There were no issues previously.

I wanted to complete this questline quickly, but it seems to be stuck, which is quite frustrating.

[spiral hare]

did you activate the keycard

"Mr. Kerman talked me out of using the instructions from the case. According to him, I've got to activate the keycard instead. He gave me a checklist: a master pass, a blank RFID, and an encryptor. I'll also need a solar panel to power the setup."

[worldly turtle]

no , i don't have device

[spiral hare]

make the solar panel

[worldly turtle]

As far as I know, Solar Power is an optional objective. I've seen many players who achieved endings other than the 'Savior' ending without constructing it.

[spiral hare]

i haven't done this im just reading the wiki and what im seeing on your screen. if nothing else is working, you can at least try that

[worldly turtle]

Thank you for your reply. I will take note of it.

[winter wave]

anyone else having connection issues?

[lucid bone]

Has anyone else noticed that the VSS zeroing seems to be inverted? Higher zero value lowers the sight while a lower zero value raises it? In this case a zeroing of 50 makes it perfect for about 75m distance, but 200 makes it perfect for 25m. Is this intended?

Unsure if this affects other weapons

[jaunty basin]

game keeps crashing on lunch and when alt tab any ideas.

[cedar sand]

Nvidia?

[jaunty basin]

4070 super

[cedar sand]

Disable smooth motion

[jaunty basin]

how did that work and how did you know

[cedar sand]

I am him

[jaunty basin]

and is there a work around?

[cedar sand]

Either rolling back or updating your drivers could help

[hazy sedge]

This game is coming to ps5 rightt

[cursive crypt]

i prestiged last night and my skills are stuck on level 1 and don't gain any XP, i played 2 arena matches and 2 full raids, is this a sync error that will fix itself or am i cooked?

[round dragon]

I was asking originally for a reason

[willow snow]

@languid burrow help can login acc dont come SMS on phone why?

[astral mica]

Each time i launch the game, it launched with the background theme but no menu text/font. just the Background theme and the game version on the left.

[mild flame]

soon

[autumn kestrel]

Oh sweet God, Nikita will have to try really hard.

[honest mesa]

i have done it in arena but it dos not count and its the pve zone on both what the problem?

[fast tiger]

login to eft after each win

[honest mesa]

ok but its done on arena

thats the problem

[fast tiger]

you do it again
and login to eft after each win

[worldly turtle]

I can't seem to solve this problem. Can anyone help me?

[full brook]

Has it been proven that wearing Higher Tier gear makes enemies spawn with higher tier as well? This is PvE oriented, wasn't sure where to post it.

[mild flame]

no

[full brook]

hmmm, I went factory with T6 gear, and was rushed by 9 other pmcs, all with great gear. next factory i went in with paca, and enemies wore poor gear, went back with t6 again, and pmcs were fully geared up again, strange coincidence I suppose

[native beacon]

Does the heavy trooper mask for fast mt, the one looks like gladiator mask, block vision like killa helmet or tagilla?

[gritty wave]

hello, my game suddenly runs at 10fps for just being in the menu, the game is so laggy that even managing the stash is impossible, i've tried checking power mode and updating driver but neither of them worked, do you guys know what is causing this? also other games run just fine, my spec is 9800x3d with 5080 and 64g of ram

[mild flame]

updated gpu driver before that happened?

[gritty wave]

no, after it had happened, and updating the driver didnt matter

the game was running just fine until like a couple hours ago where my game will suddenly run at 10 fps

[astral heron]

why am i running 60 fps max in game but im supposed to be at 144?

[fast tiger]

is it always just straight 60 fps don´t matter the map and settings?

[astral heron]

@fast tiger whats settings you looking for

im pretty new

[minor halo]

how can I enable server notifications for the arena channel, I dont see it in the autorole section?

[cloud owl]

has anyone done the survivor ending i need help looking for the terragroup evidence folder (report)?

[cedar sand]

You do that in the Arena server

[near epoch]

Does anyone use any equalizer settings for escape from tarkov? i have a dt770 pro X but i struggle a lot with hearing correct sound queues

[coarse ivy]

i have edit build bugged on guns all icons are into each other stuck and when i put preset build button is bugged as well grayed out

[lethal estuary]

yo someone got good post fx

[mild tiger]

This server should have a separate channel just for labyrinth

like its own tab as if it were just another map

[terse venture]

tarkov is running at like 30 fps with many frame drops on all low with a good pc someone help 😡

[hasty stump]

YouTube will help. Look for guides how to optimise your Windows and BIOS

[sleek jay]

Hello, my account access has been blocked. Who can I contact or where can I send an email? I can't see the status of the ticket I created because my account access is denied.

[cedar sand]

??support

[white steppe]

[e-mail]

[slim spruce]

blocked 229 perm?

[slim spruce]

did you buy your account used?

[sleek jay]

no, my account was hacked like a 5 days ago

i create a ticket but now i cant see the status of the ticket because this

[slim spruce]

you'll need to email support, and make sure they didn't access your email as well

[sleek jay]

ok, thx u

[native beacon]

In the guide, if u use transit, does it count? Since it might not be 7 minutes yet

[slim spruce]

you must survive all maps, no run throughs

transit counts if you survive

[native beacon]

Oh nice, thank u, finally, dont have to live 7mins

[slim spruce]

you do

[native beacon]

Oh... So still need to stay for 7 mins... Damn

Oki ty, cant rush

[alpine canyon]

for the guide, you can transit to a different map after 1 minute and it will count

[native beacon]

Oh yeah, this is what i wanna ask, sorry Ses for my poor describe ability, my english suck

[native beacon]

Ok,so i can juice up then rush, naisu

[alpine canyon]

yea

as long as you make it into the next map, it should count

[cedar sand]

@humble prism Do not suggest users abuse exploits

[native beacon]

This task might be the reason i transit all maps in one raid XD

[humble prism]

Atleast you get the marathon achievement.

[native beacon]

? Is that an achievement for travel all maps at once?

[alpine canyon]

marathon achievement

start ground zero and end in shoreline

in one raid

[leaden basalt]

hello

[spiral hare]

that’s it i’m sick of people violating the rules in here

wait this is the wrong chat

[radiant barn]

I'm kinda new to the game and I'm stuck on this part of the Tour Quest, I've tried to use the intercom but it doesn't give me anything after I interact with it

[spiral hare]

you gotta press the button and then leave

[cedar sand]

You need to interact with the intercom and then survive and extract

[spiral hare]

🙂

[radiant barn]

The intercom at the tower thing? I have done that, I've done that 3-4 times, they tell you to get lost, but the quest doesn't update for me, I saw a video on it, and it says something about escaping tarkov, but I get nothing, even if I extract. Thanks for the quick response

[spiral hare]

did you survive after you pressed the button? and extracted ?

[cedar sand]

You need to survive, not just extract

It can't be a run-through

[radiant barn]

Yeah I head up to the customs extract, none of them have been a run-through

[spiral hare]

hmmm 🤔

[cedar sand]

Well idk man, that's how you do it

You interact with the intercom and then survive the raid

[radiant barn]

Yeah but idk what's happening, in the screenshot it said I used the intercom, but idk

[spiral hare]

https://escapefromtarkov.fandom.com/wiki/Tour

[native beacon]

Damn, does it count terminal?

Oh wait terminal have no transit right?

[native beacon]

Sup

[spiral hare]

no no terminal lol

[native beacon]

🙂 just realize terminal transit is special

[spiral hare]

you have to go. Ground Zero, Streets, The Lab, Streets, Interchange, Customs, Factory, Woods, Reserve, Lighthouse, Shoreline

you have to start and end in that order

[native beacon]

oh shit

[spiral hare]

once you get to shorline, you can technically die

but don’t do that

[native beacon]

uh, i hate lab, but i thought transit to lab is one way to lab only?

[spiral hare]

the exact same as i stated, streets, labs, back to streets, then interchange

[native beacon]

oki, ty, might try for that if not too struggle with the guide

[spiral hare]

to do marathon you technically have to go to streets twice

[native beacon]

im on wet job series, part 4 now

[spiral hare]

i did the guide and then marathon a week later

[native beacon]

damn, this series is long if counted the series before it

[spiral hare]

after part 6 you can craft m80a1 in lvl 3 workbench

[native beacon]

naisu

[hazy jetty]

can someone tell me why the weapons wont show here to deliver, i have a gun with the yellow dot for the tour mission

[native beacon]

do u have the kapp :>

[spiral hare]

kappa no not yet

[cedar sand]

You have to visit him

And you need both weapons ready

[digital cobalt]

can someone help me because i am going nuts over here cause of keybinds, why is it when i bind check ammo to alt+t that i can press alt first to use it but if i bind it to alt + r i HAVE to press R first??? it makes no sense

[spiral hare]

i think you’re doing something wrong but idk what it is

[cedar sand]

Change reload to press instead of release

[digital cobalt]

already tried that, no change :/

[vivid briar]

Why the hell is it that half the time I load into a raid, I get disconnected/connection error and can't load back in either in a timely manner or whatsoever...?

[cedar sand]

PC specs?

[vivid briar]

PC specs? I run the game with 60 FPS on ultra settings

[cedar sand]

Why would you ask for help in this channel if you don't even want help

[vivid briar]

What do my PC specs have to do with getting booted out of loading into a match?

[cedar sand]

Quite alot

Low system memory for one is the main cause of server connection lost when loading loot

[vivid briar]

I have 48 GB of RAM

Nvidia GeForce RTX 3080

[cedar sand]

You see that sounds like it's the cause of your issue

What are you doing for that? mixing a 16GB kit with a 32GB kit?

How is that configured

[vivid briar]

11th Gen Intel i7-11700KF @ 3.60GHz

[vivid briar]

I don't know what you mean

[cedar sand]

48GB implied you are mixing kits

How is your RAM configured

You should have 4 slots for RAM on your motherboard

Which slots and filled and what capacity

48GB sounds like you previously had 16GB, and just bought a new 32GB kit and shoved it in

[spiral hare]

they do have 48GB ram cards

but they are newer

[vivid briar]

What does that have to do with the server booting me and my friends half the time?

[spiral hare]

holy shit

[vivid briar]

Never had this issue until launch

[spiral hare]

just answer the question bro? youre asking for help we are looking for possible solutions and giving us no information to go off of

that’s like asking a dr what’s wrong with me and not letting him do bloodwork

[cedar sand]

I am sorry but I wish you luck in finding a solution, I am taking time out of my day to help you troubleshoot the issue from the experience I have helping literally thousands of users with issues here, but if you won't even cooperate I can't help you

[vivid briar]

I appreciate it, I bought this desktop a few months ago off of a friend and will either have to go into BIOS to figure this out or ask him

Asking me why I would do something with RAM I'm not even sure is the case with the set up just sounds condescending as if I should have known better and am causing this server connection issue to myself and shouldn't be here asking for help

[timid lintel]

is anybody else getting horrible frames on arena? my frames went from 120 to 60

[cedar sand]

I’ve already explained to you that the most common cause of server connection lost while loading a raid is improperly configured or low capacity RAM. I’m asking these questions to you because they are important for diagnosing your issue, the issue you’ve described is most commonly caused by RAM, so I’m asking questions about your RAM configuration, and the fact you have 48GB implies that you are mixing and matching kits which can cause tons of issues with the Tarkov client

[vivid briar]

Sorry, I do not know and will have to get back to you when I figure out how to figure it out

[wind ice]

i have a question for yall, ever since the 1.0 release I have been having terrible issues while playing PvE with friends. Whenever i am in a raid with them (even when i am the host) everybody loads in before me and shortly after i get a server disconnected and it will not let me join in the raid. I had selected both automatic servers and just one region they play and I still get disconnected. Could there be a possible solution or am i just out of luck lol thanks

[cedar sand]

Your selected region changes nothing about what server you’ll end up on unless you’re the party leader

[wind ice]

understood so its just a issue on my end you think?

[cedar sand]

What server are they playing on?

[wind ice]

They are on US-West and I play US-Central

[cedar sand]

What are your PC specs? Like RAM

[wind ice]

Ryzen 5 5600x
AMD 6700XT
16 GB DDR4

[cedar sand]

Your low RAM could definitely be the issue here

??pagefile

[white steppe]

#community-support message

[cedar sand]

Follow that guide exactly and see if it helps

[spiral hare]

that’s helpful

[wind ice]

understood i do that and comeback, thanks!

[broken aspen]

Is there anyway I can report offensive in game messaging?

[slim spruce]

ingame messages are not moderated, unfriend the user

[lucid pollen]

I just evac from terminal, saw all the cutscenes at the end but game didnt give me rewards and when the nuke popped and went black screen, it said missing in action. I waited 60 seconds in front of zubr, i evacuated and saw all the cutscenes related to savior ending

when the countdown finished there were still 10 seconds remain

[signal robin]

Open Nvidia control panel and find the "My Rig" option. It should tell you the RAM you have installed. If you could post that screenshot here it would help alot

[lucid pollen]

anybody knows anything about this?

[light nymph]

wierd question for you guys. I am trying to help my friend activate his bsg account for his steam. I purchased the game for his as a gift but we are unable to get him logged in because he had already made a BSG account. the delimma now is because his email is already tied up with steam as current email it will not allow him to use his current email. essentially, he has two accounts now by mistake because instructions unclear, now i've broken my legs. lol. help.

[lucid pollen]

I just evac from terminal, saw all the cutscenes at the end but game didnt give me rewards and when the nuke popped and went black screen, it said missing in action. I waited 60 seconds in front of zubr, i evacuated and saw all the cutscenes related to savior ending

[signal robin]

Goto profile page on website and link his steam to the bsg account he has

Should sync that way and the account steam has will take over as the primary account.

[cloud owl]

I think the " I am Speed" Achievement for the survivor ending is bugged. I have done all 3 task in less than 24 hours. Is anyone having the same issue? If theres a solution please let me know.

[lucid pollen]

restart the game, sometimes solve those story bugs

[cloud owl]

i have multiple times ): hopefully with the update it will be fixed

[lucid pollen]

well you tarkoved like me 😄

I escaped from terminal but game said missing in action after all cutscenes

[cloud owl]

wow 1.0 rdy

[cloud owl]

Crazy part theres not a support system on the eft page for ingame bugs like these

[lusty copper]

??br

thanks bot
theres bug report on the launcher

[cloud owl]

ur right i didnt think about that

[lucid pollen]

there is on the launcher but idk if they ever return this week or next. my brother waited like 3 weeks until they answered

[lusty copper]

last 2 tickets i had to wait like a day

they were pretty quick

[lucid pollen]

well you are the lucky one

[cloud owl]

just submitted a ticket ty @lusty copper

[lusty copper]

np! good luck

[plain hornet]

Why is the BTR killing me on Streets? I did not attack him, I was at Kaban and he shot me on a drive by

[spiral hare]

someone paid for it to killyou

"cover fire"

[plain hornet]

pve?

[spiral hare]

hmmmm, then you hit it somehow

[plain hornet]

Fucking gaayy af....I shot a scav and a through and through may have hit the BTR...that is a mental midget mechanic....fu nakita

[spiral hare]

interesting crash out i doubt it will stay up long

[royal peak]

cant sell scav gear... restarted game and same issue, anyone else?

[spiral hare]

keep restarting

[royal peak]

thanks, 3rd restart and it went back to the menu, lost my loot, but nvm about that. first time ive experienced that. cheers!

[timid lintel]

is anybody getting horrible fps in arena? mine halved from yesterday, 120 to 60fps

[tall scarab]

do they remove completely snow or is it like a stage before normal spring ? im new with the Weather things

[fast tiger]

last time it was a little bits of snow here and there

but it was mostly gone

[copper folio]

??codes

[white steppe]

Redeem your goodies → https://www.escapefromtarkov.com/promo/activate (Or launcher → your name → activate code)
SBEUKOMAR | SCAVYBOI | GOONSQUAD | LIGHTSOUT | PAY2WIN | ELVISVISTA | ju20fu2620idfh88

[low moat]

anyone know why arena is only downloading at 5mb/s when i should be downloading at around 150mb/s?

[lusty copper]

limited by bsg server bandwidth

[low moat]

nice one lad

[wraith urchin]

who know what is this?

[tough swan]

piece of paper

[dark prism]

Yo im getting "User action is required, Game cannot be started. Please try again later" Any clues?

I was playing perfectly fine yesterday...

[lusty copper]

the game servers are offline for at least 30 more minutes

[dark prism]

Oh wth, In general chat someone said they weren't down

[lusty copper]

between 30 min and 2 hour 30 minutes

[lusty copper]

lol pranked

[dark prism]

Do we have patch notes?

[lusty copper]

https://store.steampowered.com/news/app/3932890/view/507352883652462543

[dark prism]

awesome

these updates are so nice

[fast light]

AaaaH! I'm SORRY

I regret it all

[dark prism]

xD

[fast light]

😂

[dark prism]

"Added the ability to store money in the Keycard holder case;" whoa

[fast light]

https://discord.com/channels/521608697764380694/521620522304405504 come back to eft-chat lmao

[dark prism]

Aight, Dude this fixes are awesome wtf... And they buffed my favourite weapon the val

[tranquil escarp]

Anyone know why my scopes look like ass? not blurry, but a multi staged scope looks like shit at the first zoom level and "ok" at the longest/farthest zoom (first zoom level looks like a 480p jpeg lol)

[worn socket]

Good question the scope resolution seems to be very low fr some reason

[alpine canyon]

@grand nest This is not allowed, against TOS

[night bison]

no patchnotes ?

[mild flame]

facebook/ X

[dense hinge]

Can somebody help me setup pc settings for tarkov? Im running 9800X3D, 5070 ti, 32GB ddr5. For some reason im getting huge fps drops ingame : / 0 knowledge about overclocking etc

[lyric fog]

!wipe

When’s the next Tarkov wipe?

[mild flame]

no more wipe

[lyric fog]

I thought so

[grand nest]

Thank you for clarifying that✅

[lusty copper]

this summer the secondary seasonal character for pvp will start, that char will wipe every 6 months

[merry heart]

Hi ! In chapter Tour, when you need to use the intercom to contact the port garrison, I used it but nothing work ? Has this already happened?

[spiral hare]

you need to use the intercom, then you need to successfully leave the raid without a run through

[mild flame]

define trouble

[merry heart]

This is what I did, 3 times. I press the intercom and it doesn't confirm anything. Even if I extracted nothing afterwards. (I even got killed by the guards while spamming the intercom lol)

[spiral hare]

show us your story task screen

@cedar sand maybe another person ? could be a bug

[keen meteor]

this quest is bugged since the update any1 knows how to fix it?

[serene zinc]

hey, im doing they are allready here quest where i need to place the usb in power station, and unfortunately it doesnt let me place it, is there a fix or is it a known bug?

it says that i need to restore power even tho im allready inside the server room

[slim spruce]

did you personally turn it on?

[serene zinc]

yep

turned on power, swiped the card at both terminals, turned on power inside server and i cant plant the usb

i ran through whole grumpys key trying to plant it xdd

[slim spruce]

maybe you weren't the first in the building

[empty gull]

guys I have a question

sha'll I sell my AK12 or AKS-74U ?

[mild flame]

which do you like better?

[slim spruce]

sell both to mechanic and use a mosin

[empty gull]

LMAO

[slim spruce]

[empty gull]

tbh I dont really have a preference they both feel the same for me

but ig I like the 74 more cuz of the supressor

[serene zinc]

i had spawn near the car 3 times...

[empty gull]

I sold my mosin xD, dont play on playing woods no more

(I still have open quests there...)

[hardy ether]

if i own a steam version of the game, and i buy dlcs on game site from my account, will they also aplly?

[slim spruce]

yes

if bsg and steam are linked

[empty gull]

like if u buy it from the official tarkov website? yes

[empty gull]

important

[pine shadow]

ya I'm having the same problem..

[empty gull]

it worked for me, maybe really is only a bug

[serene zinc]

sajHop

[sour star]

i got the game on steam how can i log in to the website with my steam acc? i want to buy stuff on the official website

[onyx nymph]

Quick question is the range finder not working for anyone atm?

[lethal quarry]

yo what the fuck?

im locked out of my account

[stone ravine]

so um has anyone tried to go into the lexos closed section since the patch and you open the door and you just can't enter the room? there's an invisible barrier (in pve) any idea what the reason is?

[lethal quarry]

anyone else getting this when they try and login?

[spare wave]

I just got Savior ending and im wondering if I'll also need maximum BTR rep and all other requirements such as side stories like Batya for the Fallen ending

[mild flame]

??email

[white steppe]

https://www.escapefromtarkov.com/support/knowledge/431

[lethal quarry]

i did

but idts they're gonna respond for atleast 3 business days

[lofty ivy]

2 months since My ticket, cant acces my account

[vernal cedar]

i have bought eft a while ago, is there a way to link it with my steam account so i have it on steam aswell?

[mild flame]

you need to buy it again on steam if you havent

[vernal cedar]

nah fuck that

[onyx nymph]

Took me a month for a reply, its hit a miss if they'll support you.

[loud ridge]

im having troubles swiping the card at the intercom box for terminal
it just says card not recognized or whatever

[cobalt crypt]

dose anyone else have a problem with the "They are already here" task line. Im stuck on the "Restore power at the station"?

[copper flicker]

Same here, seems like they messed it up with the patch that got released today

[cobalt crypt]

when there three times but nothing changes

[copper flicker]

i've been there 7 times and nothing changes, i guess we just gotta wait for a fix or something

[cobalt crypt]

yeah

[coral rose]

Hey folks, I’m stuck on the ticket where I fail labs and have the master keycard (Kerman did not speak to me about failing and telling me to speak to Mechanic). My next step is getting the encryption device, but Kerman and Mechanic won’t talk to me or give me the information to progress the main story.

My hideout is maxed out as well.

[wintry coyote]

I did the labs transit and then pressed the switch in shoreline: The quest didn't complete. Any ideas if i ran into a bug- If so- Any suggestions how to fix it?

[lethal quarry]

god fucking damn it

[onyx nymph]

So range finder handheld one is broken on shoreline

[copper surge]

I have tarkov through battle state and not on steam. I’d like to upgrade it unheard and get the duckov bundle for steam. is that possible?

i have edge of darkness currently

[winter wave]

That update last night caught me at the end of one of my best customs runs. Get back on today and my Character has the same fucking loadout from before the raid. IT was FINISHED MF. Bsg doesn't even have the decency to send out a game wide warning message during the hour before server maintenance

[slim spruce]

you can upgrade to unheard on bsg and then buy the bundle on steam

after you link bsg to steam you can launch from steam and have unheard

[lethal quarry]

how long does it usually take technical support to get to my email?

[grand wolf]

Is there a way to get some kind of discount I bought the game on steam at £43.99 yesterday and now is in a bundle today for £11.51?

[astral mica]

Game keeps crashing randomly with driver timeout Prompt for AMD and no other errors.

32Gb DDR5 Ram (XMP enabled), 7800x3d and 6750xt (12gb).

Page file is set to 20gb.

[empty gull]

refund it and buy the £11.51 version

[grand wolf]

I’ve just tried a second time steam refused the first because I played more than 2 hours 🫩

[empty gull]

tell them the reason for +2 hour gameplay is u had difficulty setting it up due to weak pc

+25% chance of them approving it

[humble prism]

The bundle includes escape from duckov and escape from tarkov, the price is lower because you own tarkov already, it wont be £11 for tarkov and duckov

Youll only get a bit of a discount

[empty gull]

ahh welp then u wont get it cheaper than what u already got it for

[grand wolf]

Ok thanks for clearing that up

[cedar sand]

??pagefile the guide shows a 32000-64000 initial to maximum, try that

[white steppe]

#community-support message

[empty gull]

bro I got a question not regarding technical issues, can I still ask it in here?

[cedar sand]

This channel is for getting help with issues from the community, if it’s just a generic question like about gameplay or something use #eft-chat or #beginners-chat

[outer pendant]

Any fixes ?

[empty gull]

alr ty

[astral mica]

The virtual memory load (physical+page file) doesn't reach 100% tho. is it still a page file issue?

[cedar sand]

I don't know if your issue is page file related as you have given zero information other than "my game crashes"

But we give those numbers on the page file for a reason

Just because it's not filling to 100% doesn't mean it shouldn't be increased

[astral mica]

It crashes with driver timeout and the only error i've found in event viewer was :
"The program EscapeFromTarkov.exe version 1.0.2.42996 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel."

[cedar sand]

If it's a driver timeout then it's probably a driver issue

Make sure your drivers are all up to date and if you are coming from Nvidia to AMD you should have used DDU to remove all Nvidia drivers and containers before playing

[astral mica]

It's a clean AMD build, latest update 26.1.1 had the same issue, reverting back to 25.11.1 still have the same issue. DDU was used to install the drivers.

[cedar sand]

When I say drivers I don't just mean display drivers

[astral mica]

Chipsets too were updated.

[tiny shoal]

i just did all of this what is going on

[cedar sand]

Well it would appear something is done incorrectly as you're getting a driver error

[tiny shoal]

can someone help me, i restarted my game and it isnt letting me speak to mechanic either

[solid trail]

They are already here bugged? Can't place the flash drive. Any info/fixes on that?

[copper surge]

sorry, working in between asks lol. i’d have to buy unheard then on bsg and then also buy the bundle on steam which is the base game since they don’t sell unheard/upgrades on steam?

[outer pendant]

Any fixes ?

[coral rose]

I have the same issue, from what I am gathering we’re fucked

Can’t move forward

I died with the card and grabbed it again, didn’t fix it

Went to the painting apartment and grabbed the note, did not resolve the issue

[coral rose]

Were you playing with someone or do you play solo?

[outer pendant]

Playing solo

That’s dumb tho

welcome to tarkov

The worst part is I’ve did not died with the card, I did what you are supposed to do

[coral rose]

I’m just gonna hope that one time I log on he wants to talk

[outer pendant]

They are making collab before fixing the game, that’s dumb

[slim spruce]

you only need the base game on steam it syncs with bsg highest

[night thunder]

i trying to do the Storyline They Are Already Here > i need to Restore power at the station in interchange > but if i do all the stuff it dont count for my progress is this a common bug right now ?

[solid trail]

@night thunder yes, they bugged this specific thing after the update, im stuck too and many people as well. Shit update, shit event and more bugs x)

[slender mica]

car dealearship office room is bugged. it is impossible to go in the room.

[jagged willow]

Hello I wanted to play EFT again but it says my account has been blocked.

[cedar sand]

Send a screenshot

[cedar sand]

What do you see when logging into the launcher?

[jagged willow]

I am trying to reset the password first because I don't remember it

[cedar sand]

??support

[white steppe]

[e-mail]

[jagged willow]

I have tried contacting them but no response yet

[cedar sand]

Well no one here can help you

Only support can give account support

[jagged willow]

thanks

[fervent flower]

so somebody got into my account and sold pretty much everything. i have 2fa on and my email hasnt bin compromised. im so confused

i got an error saying Wrong encryption params

[cedar sand]

You probably logged into a sketchy website and gave them your credentials

[fervent flower]

so i restarted my computer and came back to my servers changed to asia and pretty much my whole stash wiped

[fervent flower]

so my password was like insanely weak and its bin exposed in the past in data breaches, i stupidly never changed it but i still thought 2fa wld stop anyone trying to login

[signal folio]

last patch do someting with night vision? Really now is unplayeble night raids.

[cedar sand]

And if they have access to your 2FA?

[slim spruce]

[fervent flower]

no my email isnt compromised

[cedar sand]

How would you know that?

[fervent flower]

i got no security alerts at all

and i have heavy 2fa on it

[cedar sand]

Well looks like it wasn’t heavy enough

[fervent flower]

so you think someone accessed my email?

without me knowing?

[slim spruce]

They had to, to ge the email verification to log in.

Then they probably deleted the emails.

and set up email forwarding

[fervent flower]

without me knowing?

how wld they also bypass google 2fa

[slim spruce]

To be honest, you not knowing is moot point right now since you knew your password was compromised and you did nothing.

[fervent flower]

i know true

but i ensure my google account is safe and secure

am just confused how they cldve gotten into it

[slim spruce]

use a regular jpg image

[fervent flower]

wait so

are you positive its my google account?

that is compromised

[slim spruce]

you can check login activity

[fervent flower]

ive checked it

theres nothing suspicious

thats why im confused

soo?

i read somewhere sometimes 2fa doesnt activate if the request isnt deemed suspicious

[hardy island]

Guys i have the Problem that my activated keycard is not working when im swiping it for The Ticket.

I already restarted the game, did like 4 raids. Its not triggering the Story Quest when im swiping it

[hasty quiver]

Where can I report a bug?

[devout heath]

lightkeeper wont barter me the terminal card

after i placed the amulets and talked to him i didnt have a free special slot and coulnt get the card, after i freed the spot the dialogue my game crashed
in new raid i went to him and i dont have to option to get the card now?
anyone can help me?

[cedar sand]

??br

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[hasty quiver]

Ah, I'm in game, so I didn't see it. Thanks.

[serene zinc]

no fixes, its clasic aftermath of update where everyting gets fucked

[hardy ether]

gang what does that mean?

[cedar sand]

It means if you refund the game on Steam your access is completely removed, regardless of if you upgraded or not

[hardy ether]

thanks

guys, since the new wheather update i exprience high performance issues with huge amount of lags and the loading increased, is it because of the rain or what?

[solemn remnant]

Hey I’m trying to recover my account because my original Outlook email was locked by Microsoft. I have sent the recovery form to [e-mail] three times (including from a fresh non-Outlook email), but I am not receiving any automated ticket confirmation or reply.

[cedar sand]

Every time you send an additonal mail you put yourself at the back of the queue for a reply

[solemn remnant]

Oh dam okay I sent a email like 3 weeks ago so I did it and but still go nothing so that when I send the second one and then wait a week until now and I sent one today I have not had a auto-reply with like a tickets number or anything for any of the email I have sent ?

[cedar sand]

You won't get an auto reply

You need to just send a mail to start the account recovery process and then wait for their response

If you keep sending mails you just delay it even further

[solemn remnant]

Oh dam okay thanks I will just leave it and wait now is there a rough time scale of when the tickets will be answered ?

[cedar sand]

Can take a month

It's not a ticket

It's a direct email

[solemn remnant]

Okay no problem thank you

[solid trail]

If anyone already checked if the "They Are Already Here" flash drive stashing is working please share this fantastic news

[hazy jetty]

can someone tell me why I loaded in a PMC raid on woods with this timer

tf imma do with 7 minutes

[civic sapphire]

Im stuck with the same issue unable to place the flash drive and the task log isn't registering the power is on

[spiral hare]

🤨

[outer pendant]

well i'm gona do a card collection at this point

honestly, fuck that game man

[solid trail]

ye bro is a known bug after the update but bsg announced a fix for certain tasks. Im curious if they fix that (i cant check it myself for atleast 12h because of work)

[pallid flower]

Hi All, I would like to run EFT in my Linux OS. Have any of you managed to find a way to run it in Linux?

[supple nexus]

your first mistake was trying to play escape from tarkov

[cedar sand]

Only windows is supported

[civic sapphire]

I just went into raid three seperate times and still can not get the quest to progress. Tried bringing in the flash drive, tried it with a found in raid flash drive and still nothing. There is no prompt to place it. The only thing I see is task prompt isn't registering when it says restoring power which I obviously have done

[pallid flower]

Yep I know, but I was hoping there might be an emulator that might run it, but thanks for the input.

[solid trail]

in main menu all you have in the task is "Gain Access to NGO Cobalt's secret facility"?

[cedar sand]

That violates the license agreement.

You may only play on Windows, other operating systems are not supported by the developer

[civic sapphire]

Yea that's all it says while I'm in the lobby but it then updates as I progress in raid

[solid trail]

Maybe they did not fix that specific task yet, i guess we gotta wait if it's still not working for u

[civic sapphire]

Im gonna run it again right now and ill record the progress and see where exactly its messing up

[solid trail]

i think the button downstairs just doesnt register the restore power task so for the game the cooling room is still closed - that's why we cannot stash the flash drive

my guess

[wispy pivot]

hey i have a question I just finished a task for the btr driver but i cant find him in the traders thing so i can complete it

[humble prism]

You have to go to him in person via woods or streets to claim

[gritty badge]

Have to go into raid and hop in with him to finish task

[wispy pivot]

god damnit it was already a warzone trying to get to his ass

[civic sapphire]

Yea that's what I think as well im gonna test it and see

[native beacon]

Go to wood, he spawn in more safer place

[sterile harness]

Someone will probably have a resolution here, my friend has recently been having an issue with his tarkov, when he tries switching from Character screen to Flee and Flee back to Character screen the game will just freeze for like 5 seconds before moving him along, any had this or knows how to solve this? We've uninstalled and reinstalled bother the BSG launcher and Tarkov, made sure all of his settings are correct, he has no memory issues, moved it in different SSD install locations and what not.

[spiral hare]

your friend needs to come here an ask the question

[grand wolf]

Guys I have tried upgrading to unheard edition ( I own standard on steam) and it keeps saying my card is blocked on their system but I have no issues my side? I followed online guides on how to upgrade and it’s not working any advice would be appreciated

[cedar sand]

Contact Xsolla support

Nothing anyone here can do

[grand wolf]

lol thanks for the feedback on your part but there should be more support pages on this discord ngl…

[cedar sand]

1. We are players just like you
2. Even BSG can’t help you with this, it’s an issue between your bank and Xsolla, it has nothing to do with the game or the developer

[storm bobcat]

BSG please fix the issue where labeld and tag'd containers do not show their tag txt , it seems to be random which ones will work and which will not. every few times you open a container

[grand wolf]

I’m sorry but it has absolutely everything to do with the developer when they could of just added it to steam 🤷‍♂️ but again thanks for your input

[cedar sand]

It is Xsolla that handles billing, not Battlestate Games

If you have a billing issue, you need to contact Xsolla

[cedar sand]

??br

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[cedar sand]

No devs here

Open a bug report

[grand wolf]

Your missing the point just add unheard edition to steam problem solved… I’ve never had any problems purchasing online until now BSG are likely missing out on a lot of revenue by keeping to their website only

[unreal urchin]

Has anyone had an issue where Prapor isnt unlocked? Fairly new to Tarkov but everything online says that hes unlocked after a successful raid on ground zero,if not its a bug ig. Am i mistaken or am i missing something?

[cedar sand]

Again you’re missing the point, we are players of the game, your complaints mean nothing here

We can’t do anything with your feedback, we are just players

[cedar sand]

You need to unlock him by progressing through the Tour story chapter

[unreal urchin]

Will look into it thanks

[azure oyster]

i have 2 of these now, but i cant discard or sell this, perma lost 1 slot? lol

[grand wolf]

No your missing the point bud there should be an official support room on this discord not just rely on players to do the devs jobs. Take a step back thanks for the feedback though

[cedar sand]

You can get daily tasks that ask you to hand these in

[azure oyster]

yeah but. that sounds pretty rare.

[solid trail]

Ping me after checking, im curious af

[cedar sand]

Well that’s the only use for the item

[azure oyster]

😭

[cedar sand]

The event it was part of ended a while ago

[azure oyster]

right, but its still pickupable inraid

[cedar sand]

Even if this Discord had an official support channel (it doesn’t, you contact support via the official website or the game launcher), your issue still could not be addressed because as I’ve already explained to you, Xsolla handle all billing for the project, so you need to go to Xsolla’s website and contact their support team about your issue

[cedar sand]

The only reason you would have this is if you didn’t reset in PVE after the release of 1.0

[azure oyster]

the wiki should state that its not sell/delete-able so people dont do what i did lol, i saw perception xp and i grabbed it lol

[azure oyster]

no. i picked up 2 in raid, today

i can send a photo, im heading back to customs

maybe i can try bringing it into raid and discarding it

[narrow warren]

anyone having some issues loading into raids? my game seems to freeze constantly after the update

[grand wolf]

Their support is useless they told me they don’t accept visa of any kind 🤣 what a joke of a company

[cedar sand]

Xsolla do accept Visa debit and credit, I know because I have a Visa card and I purchased the game without issues, and multiple expansions

Show me what makes you think you’re banned please

[grand wolf]

so what did you purchase them with then? If you have visa

[cedar sand]

What?

Like what currency?

[grand wolf]

Sterling

[cedar sand]

I wasn’t asking you what currency you use

I was asking what your question means

[grand wolf]

you said what currency? Bro speak English

[signal robin]

I bought my game in euros

Because i bought the europe all region access by mistake and now I cant change that

[cedar sand]

I said “What? Like what currency?” In response to your question that made no sense, I was looking for clarification, not asking you what currency you use

[grand wolf]

They won’t let me purchase with sterling with visa it’s actually doing my sweed in

[cedar sand]

I use GBP

[signal robin]

Pls gimme local currency back

[cedar sand]

I have made 8 purchases through Xsolla for Escape From Tarkov with a visa debit card

[signal robin]

Same

Are you blocked by xsolla?

[grand wolf]

That’s what im using but xsolla told me they wont accept international visa

[civic sapphire]

Can confirm it is the power switch it does not register when turning it on so the quest isnt progressing

[signal robin]

Can you screenshot the denial message

That seemed like you are blocked by xsolla for fraud protection

[signal robin]

Have you refunded charges thru Xsolla before?

[grand wolf]

No I’ve never used them before

[signal robin]

Are you running a vpn of any kind?

[grand wolf]

Nope

[signal robin]

Clear browser cookies and retry the payment

[cedar sand]

This does not mean they don’t accept visa

It means your card is blocked by Xsolla

[grand wolf]

That’s what the customer service agent at xsolla told me idk 🤷‍♂️ lol

[cedar sand]

So just make a PayPal

Simple 2 minute solution

[grand wolf]

I would rather not buy on PayPal they charge an extra £20 in taxes through that service

[signal robin]

Then contact Xsolla support again and figure out why you are blocked

[cedar sand]

They don’t

There are 0 fees on PayPal for buying goods like a game through Xsolla

Fees are paid by the seller and merchant

Not you

[grand wolf]

It’s 171 on my visa and 196 through PayPal buddy I think I’ll just wait till it comes to steam if I can’t get this resolved thanks for you help though guys really appreciate it

[signal robin]

Its already on steam, but all additions to the game have to be purchased thru the main website

[grand wolf]

Yes I own the standard edition on steam but unheard edition is not available on steam yet

[cedar sand]

It’s not going to be

[grand wolf]

then they won’t receive my money I guess 🤷‍♂️ but I bet it will the game has only been out 4 months full release

[cedar sand]

Unheard edition isn’t going to be available on Steam it’s exclusive to the website

[grand wolf]

Yeah for now…

[signal robin]

The devs have announced that it won't be on steam. Period

[cedar sand]

No like already confirmed not happening by the developers

[grand wolf]

Yeah everyone also said it will never come to console but it is so 🤷‍♂️ never say never

[signal robin]

Wut

[cedar sand]

Uhh no, the developers have said it’ll come to console, so the consensus is at some point it’ll come to console

[signal robin]

Is the brick wall hurting your head yet?

[grand wolf]

well the customer service for these devs are terrible, unless he is a dev himself how is he to know if unheard edition won’t come to steam? After reading many reports they are so indecisive but made a good game nonetheless, again I appreciate you guys feedback I won’t bother you no more 😊

[signal robin]

The devs have outright said it will not come to steam.

Due to steams policy around dlc and added content, they cannot offer Unheard on steam the way they want to

[grand wolf]

They have said many things and change their minds so many times and over time it will come down in price anyway and that edition itself has been out almost 2 years so… have a good day chaps

[jaunty sleet]

why the note isnt there

[wide vapor]

even after resetting keybinds to default I can't change walk speed with my scroll wheel while it works just fine for c+scroll?

[carmine jacinth]

i unlock and open the dealership door on streets to finish "your car needs a service" and the open door is blocked and impassible anyone else have this problem?

[sturdy ridge]

should i buy the key to the room in Street to get the device without waiting for Mechanic? and can i return to lab to get the master key even tho i failed the task?

[cedar sand]

It won’t be there until Mechanic has spoken to Elektronik

[sturdy ridge]

thank you, also im working on the Savior ending, how do i know if i get enough evidence for Kerman, is there a indicator or something? its my first time btw

[cedar sand]

You need to complete all story chapters

And above 4.0 reputation with Fence and the entire BTR taskline

[sturdy ridge]

what about audio tape, i saw that there are some audio tape that i miss in the tutoral mission is that even nessecary

[cedar sand]

No, that’s not major evidence

[sturdy ridge]

these should be enough right am i missing anything?

[cedar sand]

Check the wiki

[sturdy ridge]

thank u for the help btw i will check it rn

[carmine jacinth]

anyone know how to get around the open door being impassible for "your car needs service"?

[cedar sand]

Have to wait for BSG to fix it

[carmine jacinth]

okay so its not me

🤣

[twin delta]

tarkov.community isn't working?

[signal robin]

Prolly down for updates with patch

[ruby bough]

Anyone getting the error wrong params when launching the game?

[narrow warren]

anyone getting black screens after raids?

[ruby bough]

Error 1000 - wrong encryption params is what im getting when launching the game

[narrow warren]

yes

yeah i am getting thoose two

[ruby bough]

How did you fix?

[narrow warren]

got the error when leaving a raid and now i cant log back in lmao

[narrow warren]

i didnt haha, i think it must be the new update

[lethal quarry]

same here actually

i got a temporarily suspended notification

[spice totem]

weird texture bug

[wide vapor]

anyone 🥀

[spiral rampart]

It still spawns, you can pick up 100s of them if you want

[spiral hare]

how do you like the ducks!

yall were quickkk with it

[spiral rampart]

i don't like the amount of work involved with it

[spiral hare]

it could be organized better 🙂

[spiral rampart]

bro

[spiral hare]

[spiral rampart]

we are working on it

it hasn't even been 12h

[spiral hare]

im js jokinggg i know!

[spiral rampart]

youre again not funny

[spiral hare]

im impressed how quick it was up

[keen fossil]

cant update the game for shit

[spiral hare]

dang it

[keen fossil]

nvm it decided to work

[pearl imp]

am i allowed to post my shirt design i made for extraction shooters and ask for feedback? or is that breaching tos for advertisement

was gonna use the fan art section

[slim spruce]

just no links to purchase

[ebon zodiac]

hey guys every time I do files integrity check my game needs to be repaired. i tried reinstalling the game (had to download it like 7 times because it had an error too) but no solution for this. game is always crashing in everymap and also sometimes it shuts down my computer. any solution for this?

[old junco]

Every time I switch between Arena and normal EFT, the BattlEye launcher will try to update, say it failed to update and reinstall itself. Is this just the normal behavior?

[lusty copper]

no i dont think thats normal, i launch bsg launcher thru eft on steam, and can switch between arena and eft without any problems

[old junco]

I don't have it on Steam, just through the launcher you download on the website

[lusty copper]

even that way you shouldn't have to reinstall the launcher every time too tho

[old junco]

It's just the anticheat that reinstalls, not the full game or anything

[lusty copper]

oh oh

shit mb, yeah thats not too un normal

[old junco]

Ah, fair nuff

[ebon zodiac]

hey guys every time I do files integrity check my game needs to be repaired, it's a loop. i tried reinstalling the game (had to download it like 7 times because it had an error too) but no solution for this. game is always crashing in everymap and also sometimes it shuts down my computer. any solution for this?

[old junco]

Have you tried completely clearing your computer of all EFT/BattlEye files, then reinstalling the launcher and then the game?

Just hitting "uninstall" leaves files and cache stuff on your computer

You have to actually trash in, then perminately delete it from your trash

[oak zinc]

anyone else getting 1000 - wrong encryption params message. i have delete log and cache did a file check still seeing it

[clever portal]

i buried the amulets, went to lightkeeper, and the interaction bugged while receiving the keycard and crashed - loaded back into raid and was met with the quest was complete but i don't have the keycard even after extracting,
just in case i went back to a marked room and the amulets dont exist, so it didn't even reset it just locked me from doing anything
what do i do

[plain crane]

any idea?

[steep jackal]

So, after some research, correct me if im wrong but if you bought the game on steam, and play the game. If you link steam to BSG after playing you wipe all your progress? And BSG won't do anything to retreive the data or merge profiles? Its just gone?

[mild flame]

they wont restore the overridden profile. there was a warning before you link

[steep jackal]

No there isn't actually, and the service agreement gaurantees the integrity of my profile's progress.

I have noticed this issue, ever since the steam release, so I want to know what is BSG's response to link issues. Do they reinstate progress? Do they conduct a refund?

[cedar sand]

No it doesn’t, it’s intended.

[signal robin]

It has been stated clearly several times what would happen.

[cedar sand]

It’s literally how data is transferred to Steam

So that friends, achievements, progress, characters and expansions can be transferred

Steam is overwritten by BSG account linking

Which is why you should link before playing

It’s not an issue, it’s the intended process

[signal robin]

Wasnt this explained in the steam launch?