community-support

[sour scroll]

im prestige 1 lv21 i didnt get the shooting cans quest -> no debut -> no wine quest on GZ -> no ´pocket watch etc.. any idea?

in terms of "tour" i unlocked all traders except PK so far, so i doubt thats the issue either

[versed delta]

what should i do everytime i try to redownload eft it guys gets stuck at zero and wont budge

[slim spruce]

it can take a few minutes

[versed delta]

its been like this for 2 days now

[slim spruce]

choose any folder within program files (x86)\

and start the launcher as admin

[soft wing]

anyone notice buying lvl 5 plates for korund on flea gives an insane error if you arent lvl 40?

[tribal geyser]

yes

[grand condor]

Does someone has a possible solution? I just opened the case from The Ticket. But i didn't received the quest item... So i can't continue now. Tried already restarting and an Integrity check

[alpine canyon]

which item?

[grand condor]

i think its a paper you have to claim in the messages of SYSTEM

[alpine canyon]

it will be in handbook

if you clicked claim

[grand condor]

Ah nice, found it. My friend had it in his Quest stash, but i didn't for some reason. Thanks

[half dirge]

One message removed from a suspended account.

[gleaming orchid]

Has anybody had the bug with the cultist priests resetting back to 0/2 and also I have another bug with the ticket quest line and it won’t progress and I can’t go any further in the game, has anybody had similar issues

[cedar sand]

Yes many people

You have to kill them again

[gleaming orchid]

💀

[gleaming orchid]

Am I gate kept from escaping as well I cant talk to Kerman for the ticket also have you heard of that bug, sorry for the pestering just really annoyed 2 weeks of broken game for more broken game 🙄🙄🙄

[cedar sand]

Open a bug report

[narrow roost]

anyone else having issues with the steam achievements? I've completed about 10 achievements but never got the actual steam achievement to pop. funny enough, dying for my first time is one of them. lol

[quasi ivy]

How do you decrease AI spawn lag ?

Right now i'm getting lag everytime i killed some AI, and that lag/stutter get me killed more than once when i'm in the middle of a fire fight

just got hammered by Tagilla because some scav decide to spawn right in when i'm in the middle of kiting him

[vague peak]

does eating or drinking in hideout increase metabolism skill?

[narrow roost]

yes

[vague peak]

but the skill bar is not moving

[cedar sand]

It won’t til you play a raid

[narrow roost]

is your character hungry or thirsty when you eat or drink or are you trying to hurry the leveling by overindulging? lol

[narrow roost]

i've leveled my metab up while in the hideout.. just sayin 🙂

[cedar sand]

I didn’t say you can’t

[narrow roost]

my bad. sorry

[cedar sand]

The ui won’t show the gain until you play a raid

[vague peak]

the later

[vague peak]

so technically i can just spam water and food after a raid

[cunning veldt]

Every time I leave a raid in PVE my entire pc crashes, I tried editing page file settings and updating my drivers but didnt fix my problem

[mild flame]

error message?

[cunning veldt]

which do you mean? I didnt see one because my pc shuts down

[cedar sand]

You should always eat and drink in raid because you get a bonus for doing it that way

You won’t gain any skill points if you aren’t restoring any energy or hydration

[native palm]

anyone just start a raid it get delayed and make you reinsure all your gear agian?

[crude marlin]

Trying to do this quest but when i get the scav kills

1. I cant talk to BTR about it in the raid
2. They reset when i leave the raid

my friends kept his kills after leaving raid and he was able to talk to BTR in the next raid. Mine keeps resetting to 0 whether i get 1 kill, 5 or 20..

I tried clearing cache and verifying files.

Any ideas?

[dense quiver]

anyone else not able to find a game on arena?

[slate rock]

all my guns are like this, anyone know a fix?

[mild flame]

it's just bugged in hideout. no issues in raid.

[slate rock]

yea it started in raid

and every raid after that

[cedar sand]

Just free look and it’s back to normal

[slate rock]

ill try

that worked, thank ya

[patent zodiac]

now that you can go to term as a group, if a player that hasent escaped swipes the card and tries to go with someone who has escaped, will it let them queue? Desperate to play more terminal and cannot be bother to use bolt actions to prestige

[lapis monolith]

Is the Handbook Number NOT clearing a bug ? I keep clearing it, but it shows up again after every raid ?

[lucid pollen]

"Landing hits on enemies with Light machine Guns" if i hit one tap headshot, will there be any 2x or 4x multiple?

[hybrid valve]

Anyone up to help me with some quest please

[humble prism]

Nothing you can do about it, just mildy annoying to see it

[humble prism]

#pvp-lfg #pve-lfg

[daring adder]

Guys, why everyone from the streamers only take bc and 60 rounder mags with them in the new pristage
Why they dont take ammo stacks?? Or simply stacks of money

[humble prism]

One money stack is 500k rubles while a btc is 720k~ and usually they put 3 ak 60 rounders for ice cream cones + some ammo to make the start easier

[timber osprey]

oh can you bring some things over when you Prestige?

[humble prism]

Yeah

[daring adder]

The money stack is 1 mil so its more then bc
Also ice cream i get it but why mai ap mag
Its only 30 ammo for slot
When u make it stack with no mag its 60 ammo for slot so 120 for 2

[humble prism]

Forgot abt the rubles stack, but I assume certain things is restricted, and I dont understand myself why they'd choose 30 rounders

[daring adder]

They choose 60 rounders
So 2 slots 60 rounds
30 rounds each slot
But in case of ammo stack its 60 in 1 so 120 in 2

[humble prism]

Ammo is restricted from being transferred pretty sure

[floral elk]

does anyone else have troubles with claustrophobia quest? i killed so many scavs now in the old cellars with a shotgun and nothing.. still need 1 more kill but no matter how many i kill it doesnt count?

[austere dune]

just in case this still wasnt resolved, you will only progress the skill if the food and water actually replenish the stat (and it wont work if you deplete it in the stash by chugging mayo)

[knotty temple]

Any idea why my client always says my files are compromised when I start up, but when i hit repair it does nothing and instantly lets me launch the game? 🧐

[sinful oxide]

Any clue how long BSG needs to respond to a Account Recovery Request? My Acc got stolen yesterday and I am really scared they might just resett it or something 🙁

[fast tiger]

Hi princess,
people in this chat report, that it takes 1-2 weeks for bsg to first respond and 4-6 weeks to resolve, when u provide payment proof and the account wasn´t banned untill then

Did you wrote an email to support already?

[sinful oxide]

Yes I did .... I would assume my Account will be gone by then... 4-6 weeks seems an awful lot of time for a recovery

[fast tiger]

yes, its a lot sadly. i would still try if i where you

[sinful oxide]

I did I attached the last 3 Purchases like the official document my bank provides for every purchase the Original Email then when it became active again(Created account back when they first released it) both Ingame Names used and all. funny enough I am still logged into the launcher MEANING I can technically still play the game but I have no access to the account info 🙁

[fast tiger]

as i understand the most important info is your very first purchase of the game, i hope its there too

[sinful oxide]

Nope since my Bank is only able to provide doccuments from 2022 and sadly it was bought waaaay before that :/

[shy jewel]

wtf

[timber osprey]

ah yes my favorite item in the game

[shy jewel]

[native beacon]

The artifact that was long last gone...

[native beacon]

But seriously, wtf is that 🙂 only need to find 2 for 30k exp, must be something valuable

[native beacon]

May i ask, rogue camp and chalet, which one is easier to meet pmc? Ty

[tall scarab]

mountains

LH is insane camped map

[native beacon]

I tried, but only 1 pmc for whole day, can u give me more specific locations, ty

[native beacon]

Yeah, i got ratter multiple time

[tall scarab]

i had to bet rouge camp , there is always some one trying to push for some quest

[native beacon]

Hmm, ok i will note that, since i need 8 more kills for punisher but i can find no one but rat and rush chad to lightkeeper

[tall scarab]

had same issue last week , i decide to push roughe , that helped in my case the best to rush it as fast as possible

[tacit falcon]

Is it possible that I had a "temporary" Arena access key for two years?

[tall scarab]

not for 2 years...,

[native beacon]

Hmm, oki, i will concentrate to rogue camp, have a nice raid mate

[tall scarab]

not 2 years but there is some quest or event that gives you temporary arena acces

[tall scarab]

u2

[tacit falcon]

I bought arena in 2024, and had my game removed from my account last week for some reason

according to support i had a temporary key

[fast tiger]

can you post this response from support here?
pls black out any personal info

[tall scarab]

did u buy some key ? , instead original website ? , there is some scamm ways that ppl sell temporary keys as Full game license

[tacit falcon]

I bought two copies of arena on the bsg website, one for myself and the other for a friend of mine and his still works to this day, mine stopped working.

this is the response
⁨We’ve checked the account details. The Escape from Tarkov: Arena access on your account was provided via temporary keys, which have already expired. According to our records, the actual purchase was made on a different account, not the one you’re currently using.⁩

[fast tiger]

very strange

[tacit falcon]

Unsure what to do atm

[unique kettle]

Could it be a case of Steam vs standalone profile?

[tall scarab]

if u still have they pay recive and you made it through Original BSG web , they should get more info about the issue

[fast tiger]

do you have original receipts of the 2 purchases?

[tall scarab]

he said 2024

[tacit falcon]

Yes, I included it in the ticket at the very beggining

Both of the recipts just to make sure aswell

[tall scarab]

how is that even possible ? xddd why would 1 license have only temporary activation wierrdooo support

[tacit falcon]

Yeah, I paid the full price for it, I dont know what to do atm because the support dosent seem to acknowledge much

I was mid-quest on arena aswell and now its just there waiting on me to finish it

[tall scarab]

i know about typically Keys selling webs doing some kind of scamm , but never heard about BGS web having that kind of issue

keep trying with the support , that doesn't sound Normal even the response from the support self

[tacit falcon]

Unsure what to ask from them atm

[fast tiger]

i would continue to discuss it with support if you have 2 payments made
you bought it from BSG website and not from epic or steam?

afak arena was available on steam back then

[tacit falcon]

Nope, both bought from BSG website using xsolla to be specific

[fast tiger]

what region did you choose back then?

[tall scarab]

how is that possible when in the received clearly u paid the full price of full licensed games , and you got a temporary access only

[tacit falcon]

Unsure, on recipt it says just "Escape from Tarkov: Arena - Standard Edition"

[fast tiger]

are you in the EU region rn? is the other person you gifted the game in the same region?

[tall scarab]

le'ts say wrong region , even that , WHY TEMPORARY ? , and they Confirmed via Support ansawer it was temporary

[fast tiger]

idk

[tacit falcon]

We are both from the same country

[tall scarab]

tbh , they need a whole week for a stupid answer , im sorry but its true...

[tacit falcon]

It worked just fine ever since 2024 we both played on our respective accounts without any issues, and mine dosent want to work

[fast tiger]

do you mind to send the receipts while redacting any personal info?
remember i am just a player like u, i can´t help with anything propably, just trying to understand

[tacit falcon]

Surprisingly I made the ticket around monday and I got a response today

[tacit falcon]

Sure let me edit it

[verbal tangle]

is it normal that i spawn out of my room in labyrint i just spawned in 10 scavs and tagilla

[tall scarab]

aww.. mb than in my case i get never fast responses XDD

[fast tiger]

its not

[tacit falcon]

This is just one but it should be fine

I used Xsolla and bsg website to get pve, pvp and arena, both pvp and pve work just fine

[tall scarab]

anyways , why the hell would he get temporary acces when paying ? , something went rly wrong with the Support ticket

at least they could say , hey something is not okay with the info we got in your account and your recipes , but now , they just confirm yep temporary , your problem
HEEE ?

[fast tiger]

can you send the second one?

[fast tiger]

true

[tacit falcon]

One is from 11/29 the other is from 11/30

[tall scarab]

smthg is fault here, i can just recommend you keep trying with the support , or try to escalate it

[tacit falcon]

I mean, I dont see how support could even respond with "it was a temporary key" if I paid a full price for either of those using their website with their payment provider, it dosent seem right

[fast tiger]

are you still using the same eft account from website?

[fast tiger]

agreed

[tacit falcon]

Yes

[fast tiger]

strange

[tall scarab]

tbh , try neew ticket and select other isuees , force it to get another agent ? , i think that co worker just lazy

[tacit falcon]

I'll try that after the follow up I wrote, maybe I'll email Xsolla aswell that access to the product I paid for was revoked

[fast tiger]

good idea

[spiral olive]

How do I fix this?

[civic agate]

Hello again. For anyone who is currently experiencing the problem of a stolen account, I received an initial response from support after 13 days.

[fast tiger]

good to know, sad its so late
did they ask for proof of purchase?

[civic agate]

Yes, they wanted even more information. The invoice from Xsolla alone was not enough. They wanted confirmation from the chosen payment service itself.

[timber osprey]

interesting

so ig if you are edge of darkness you are fuck then

[mild flame]

like visa/ masters/ paypal?

[civic agate]

Yes. A screenshot showing the transaction and proving that you are logged into the respective account. Personal data may be blacked out.

[olive galleon]

i need help with the scav loading time

it takes atleast 10 min to load

and i get stuck most of it at object loading

[flint forge]

Two-Factor Authorization not working?

it's usually gave email right away and in all of sudden it's stop

[mild flame]

game installed on ssd?

[olive galleon]

yes

[cursive shadow]

my account is temporarily blocked, emails to [e-mail] They have remained unanswered for a month now

[soft wing]

in arena how the fuck do you get MVP in checkpoint? doesnt matter how many times i capture the most objectives, the guy who has the most kills gets it. but when i got the most kills, the guy with the most captures got it

[cedar sand]

Do not send multiple mails, you just put yourself to the back of the queue

[cursive shadow]

I wrote every week or ten days, does it really matter?

[cedar sand]

Yes it matters, when you send a new mail you are waiting at the back of the queue

[slim spruce]

blocked for how long?

[cursive shadow]

since January 13

[slim spruce]

i meant the duration

[cursive shadow]

временно

[slim spruce]

You are not answering my questions

How long is your ban?

[cursive shadow]

How do I know. when I try to log in, they say: For security reasons, access to your account has been temporarily suspended. You will need to contact technical support for more information.
There are 0 attempts left.

[slim spruce]

did you buy your account from someone?

[cursive shadow]

No
it's my

[slim spruce]

You'll need to prove you're the original owner to support via receipts from bank or card company.

[cursive shadow]

I've been sending emails with checks. Judging by everything that other people tell me, I have only one action option - waiting.

[slim spruce]

yes

[willow pilot]

Where the fuck does one find bleach?

its gatekeeping me from pk4

[runic warren]

craft it

[willow pilot]

i can?

[runic warren]

yes

[willow pilot]

tf? where?

[runic warren]

lavatory lvl2

[willow pilot]

FUUUUUUUUUCK

elusive fir sewing kit

cant find that either for the life of me

[runic warren]

duffle bags, toolbox, dead scavs

do scav runs on streets and focus to loot these

[willow pilot]

jajaja thanks <3

[steep tinsel]

servers are fked up again????

[dense lark]

i just finished to great heights part 5 on pvp, on the arena it says that i alredy completed it and i need to claim the rewards but when i log into the pvp account it says i have done 0/2 games

[cedar sand]

Need to play more games, it’ll catch up

[dense lark]

so i need to play another match?

[vivid mason]

dear tarkov team. since sunday i wanna play but i cant get into menu / match i think the servers rebell hope you can fix it.

[signal flume]

Are quests still bugged on pve or do I need to reset I only started playing pve after 1.0 and am lvl 23 but only have ragman quests and no others

[cedar sand]

Tarkov team isn’t here, open a bug report in your launcher

[cedar sand]

You need to do the Tour story chapter

[vivid mason]

k

[signal flume]

won't let me visit or see it so I assume reset then?

[cedar sand]

Show your tasks

In the menu

[cedar sand]

The whole screen please

[cedar sand]

What does it show when you hover over story in the top left

[signal flume]

Oh lmao

it tells me to wipe

[cedar sand]

You created your profile before 1.0

[signal flume]

I must've without realizing thank you

[languid crescent]

Are defibs good for anything or sell em

[viscid eagle]

Guys i need help, i'm currently standing in front of Lightkeepers room, haven't shot any guard or smth and it says "Access to this zone is unavailable" what do i have to do ? I have 5 Quest items with me and don't wanna lose them tbh 😄

[cedar sand]

If someone else engages them he will lock his doors for the rest of the raid

Someone else could also just be in the room

[dense lark]

how many do i have to play?

i alredy played two games and nothing

[cedar sand]

As many as it takes to sync

Nothing anyone can do for you

It’ll just sync on its own

[dense lark]

how do i know it synced? just have to play a game then log in eft then log in arena again if not?

[cedar sand]

Yes

[dense lark]

1.0 ready thank god

[cedar sand]

Arena is version 0.4.2.5

[gray igloo]

not sure if i'm blind or stupid; was trying to make a suggestion post on the forums, but after logging in and 100% setting up my profile i do not see a way to post anything

[worn meadow]

guys am I tripping or did the backup sights for the acog/specterDR work for tarkov shooter in past wipes?

[cedar sand]

??tc

[white steppe]

Don't forget to head on to the Tarkov Community website at https://tarkov.community/ and add your feedback! Devs and Reps regularly look through and answer player feedback there, and your input matters!

[rain sandal]

anyone found yet a fix for the menu lagging when moving a item or going into trader/flea?

yo chekannaya, maybe you know this one?

raptor and i seem to have that problem

[slim spruce]

in germany?

[rain sandal]

im in portugal

left side of europe

[slim spruce]

i know there were several people in germany with issues a week ago but not about portugal

might be generic internet issues

[rain sandal]

i don't know why this happens, did never happen in my 600 hours before 1.0

everything is the same, except the game version :\

and/or maybe server

btw, are you chill like chekannaya?

[gray igloo]

ah, thank you.

[rain sandal]

yo @whole marlin, you find a fix for menu lag ma man?

or u still wit me on dis?

[humble prism]

If I don't have the DSPT equipped and kill zyrachiy does it become uncoded in my stash?

[native beacon]

Hi, i just get in the raid and my lower half screen is completely white, may i ask for the solution? Ty

[lucid pollen]

yeap

best to kill just before prestige

[spice island]

how can i fix this

like usa would be 90 then it would spike up to 400 for no reason

[stone zenith]

@native beacon logged in today and it is fixed

[native beacon]

Wonderful, conrats buddy

[stone zenith]

now time to grind the savior ending

[native beacon]

I aiming for debtor , i like my pmc to suffer, muahaha

[drifting arch]

Anyone know how i can equip Adik Tracksuit on arena?

I completed master of ultra and prestiged (yes, i bought it after prestige)
Its not showing up on arena, not in the presets clothing tab, nor in ragmans services.

(Pic is from someone using the tracksuit currently)

[stone zenith]

I will soon join after I prestige

[native beacon]

If u just got the suit recently, u might need wait a while to it appear in arena

[native beacon]

I think i might hit it sooner than me, im stuck at punisher part 4...

And so many tasks

Im too chill to aim for prestige

[drifting arch]

oh thats how it works?, it has to sync similar to skills etc?
I got the tracksuit a week ago when i also prestiged and bought it again.

[native beacon]

I used to see some people need to wait so it can be appear in arena, im not 100% sure but hope u can get it asap

[drifting arch]

Yeah i hope i can get it soon.
I know a couple people in the same boat as me.

[stone zenith]

bro the lvls will be taking all my time

need to be lvl 55 and im only lvl 46

[native beacon]

Im 30

[native beacon]

Gud luk mate, hope u have what u need buddy

[native beacon]

Im stuck at quest to get a bigger ass, im stuck with lighthouse.

[stone zenith]

bleh lighthouse

[native beacon]

Yeah, i got stuck here, all the other maps, i dont care, but lighthouse, true challenge

[stone zenith]

lighthouse is legit true pain

I hate it

[native beacon]

But somehow, i feel attach to it, maybe im a masochist?..

After go to lighthouse for task, my kda drop so bad

Spawnfight lost all the time 🙂

[willow crane]

anyone know fix to this?

tried clearing cache, temp files, verifying files etc

[native beacon]

Do u launch through steam?

[willow crane]

Battlestate launcher

[native beacon]

If i missing in action, will the gun still come back as the insurance?

[cedar sand]

Nope, is gone

[native beacon]

But if i drop it before the timer run out?

[cedar sand]

If you drop it then it is eligible for insurance yeah

[native beacon]

Ok, since my task ask me to stay as long as possible, i dont want to lose good guns, thank you, have a nice raid

[vital oracle]

Got capped twice yesterday in PVE, everything was insured, but nothing's come back yet. Cleared cache and verified game files. Opened ticket with Support. What else do?

[native beacon]

It might take near 2 days in real life

[vital oracle]

I mean, I got Intel LL3 so the time should be down by ~25%. Does it not work like that in PVE? Is it bugged?

[native beacon]

How long have u wait and what situation u r in before like mia, kia, or extract?

[vital oracle]

KIA both times. First time was 32 hrs ago, second was 26 hours ago

[native beacon]

Oh yeah, insurance wont come back if someone loot your things

It only come back when no one loot it in match

[vital oracle]

I was solo in PVE, so it's not like anyone had time to loot it

[native beacon]

Scavs can

[vital oracle]

Never mind, first set just came back

[native beacon]

Oh 🙂

Oki, might took longer than expected XD

[vital oracle]

Yah, devs might like to check that out. It's weird

[heady bison]

Anyone having trouble progressing through The Ticket "I have torn through labs and wated so much time... I need to talk to Kerman" and Kerman has nothing to say

[vital oracle]

Are you trying to get the RFID device?

[native beacon]

Sometimes it got lag and took few days irl to back to normal

[heady bison]

Yes, but the quest failed so now thats the next line of text

Ah so its Lag or intentional design?

[vital oracle]

Did you log out and log back in?

[heady bison]

Restarted if thats the same... ill try logging out

[vital oracle]

It's the same, yeah

How many times did you go to Labs before that updated?

[heady bison]

3 times I believe >30min in raid

[vital oracle]

Ok, cool. It's probably like Sun said, just lag

[heady bison]

Rip best be getting on BTR quests then, thanks for the help

[vital oracle]

Yep yep! I'd say go ping Kerman in a couple hours and see what he has to say. Also check with Mechanic as well

[misty saffron]

does anyone know how to get the arena first blood MVP task to count? I am so ass at arena but I finally got match MVP and that shit didn't count. I actually feel so defeated. I have spent hours of my life trying to complete it just for it to be impossible.

[wispy pivot]

anyone know why every time i tab into tarkov it doesnt show me the game but shows me like a weird outline and the fps in the corner

[livid kindle]

Playing night raids on Lighthouse, my frames were dropping to 50 FPS, sometimes lower and causing visual rubber banding.
It was snowing, I was using the L3Harris NVGs, if I turned them off my frames would go back to normal.
Is this just a snowing + NVG issue? Anything I can do to improve FPS in these scenarios?

[trail hearth]

naked scav hell yea

[lavish steeple]

a silly question but where to post a ticket? :x i do already send an email..... 2 of them actually about my hacked account and already send the details in one of the email.... :x but i was about to do send a ticket here but nu finding them :x

[mild flame]

wait for reply if you have already sent the email. sending a new one will reset your queue

[lavish steeple]

Ok

Oh but i do sent 2 email right both email sent with 2 different email xp i dunni how they gonna react to dat, 1st one is just sent whatever as i haven't figure out the premade uuuh email stuff?

[tacit falcon]

As noted above, according to the receipts you attached, this purchase was made on a different account. this is a crazy response from the support

What do I even do at this point? Support is refusing to help at all, my game copy got removed from my account 2 years after the purchase

[gray locust]

Hello everyone, how long does it take to wait for a response from technical support? I have an urgent problem with my mail, and they have been ignoring me for 3 hours

[tacit falcon]

a week

[gray locust]

This is a very long time, during this time I will simply lose access to this mail and access to my account

[tacit falcon]

I had my arena game copy removed fromy the account and they dont seem to do anything about that either

[gray locust]

I had a problem before that they didn’t give me a reward for the event quest, they waited for the event to end and then they wrote a reply and that the even was over

[tacit falcon]

crazy

[fluid smelt]

Anyone having drive issues? I load into a game and bot if my screens go black and then it crashes. I’ve tried everything and can’t fix it.

[mild flame]

what's everything you tried?

[fluid smelt]

I’ve reinstalled the game. Gone to every Reddit post I could find about it and tried stuff. I worked on it for 2 days. I’m tried multiple different driver versions. I’m just wondering maybe it’s my hardware at this point.

[mild flame]

windows update before the crash? mayb can try restoring to previous restore point

[tiny field]

hey, my account got temp suspended due to security reasons after logging out from my work pc to go log in on my gaming pc. how long does it take until bsg answers my ticket?

[timber osprey]

About as long as two bees making honey with no flowers

Long as shit

[mild flame]

weeks?

[tiny field]

damn, so bsg support still as it used to be huh

[haughty dune]

I'm either stupid or confused, i think i should have unlocked big game by now level 47, done urban med and forest cleaning but i check my completed quests and its not there so i should have the quest unlocked but i don't? im confused.. xD do i need to go into lexos for it to unlock that quest? just checked, i have the hog target in hideout as a reward from the quest but i don't have the barter as a reward from the quest?..

[mild flame]

https://escapefromtarkov.fandom.com/wiki/The_Huntsman_Path_-_Big_Game

[haughty dune]

If this was for me, i already checked the wiki, i have the requirements for it but its weird cause i have the hog target that you get a reward from that quest but its not in the completed list?

[spiral olive]

My game is constatnly on 30fps on customs, with 3060ti and i9-11900h 32gb ram. It is using almost MAX memory and its barely using any of my gpu and cpu. How do I fix this

[lucid pollen]

i have a visit icon on messenger tab, i visited all traders, kerman and radio for voevoda but its still in there. Anyone knows why?

[lethal quarry]

uh

i dont think my stash was like this

[native beacon]

Restart the game, i got this once

[lethal quarry]

i just did

still the same

do i clear everything and restart my pc?

[mild flame]

highly recommend you change all your pws

[lethal quarry]

what

pretty sure its an arena sync bug

[lethal quarry]

nope its all gone

[native beacon]

Its not gonna recover instantly, i didnt get it from arena error, but it took me few hours to get it back

[lethal quarry]

so what did you do till then

[trim ridge]

I can't send in a poll because email issues, but one idea that I had was changing the ammo so that ammo retrieved from a raid would carry once again the FIR status, would a change be positive by allowing ammo found in raid to be put into a PMCs container.

[spare spade]

i cant log in from launcher keeps telling me region error but i got the europe edition

[native beacon]

Sleep...

[stuck wasp]

looking for someone with a rusted key, please hit me up

[mild flame]

??lfg

[white steppe]

If you're looking for people to play with, you can find them over in #pvp-lfg or #pve-lfg.
If you are new to the game, check out #sherpa-info. Happy raiding!
Looking for Arena battle buddies? Head over to the Arena discord! https://discord.gg/tarkovarena

[lethal quarry]

i meant as in like

support and shi

[native beacon]

Oh, no, the ticket might take long time and this can be solve in few days with the computer or the game fix itself

[lethal quarry]

i see

[sick hearth]

anyone els gettin wrong encryption parrams and CTD???

[gaunt lotus]

yes

on streets

[rancid lodge]

hey i logged on and my whole stash looks like this. I can find videos of what it looked like but im so confused lol. If i was hacked they couldve atleast left me with something lol.

[rancid lodge]

me too

[native beacon]

It is sync error with arena, dont worry, might be back in few hours or days

[slim spruce]

make sure you have 2fa enabled on the website before you lose your account

[haughty ledge]

so i turned in the batya items but i didnt get back the recorder... and apparently i still have something to find ig cause i need to learn more about the bogr squad but i got all the items and read/listened to everything

what am i missing or smth

[forest badger]

in terminal Soldiers of the Russian Armed Forces started shooting at me from outside the safe room for no reason, is it because i am usec?

[snow grotto]

yes it is

get out usec

[celest fjord]

My endurance aint going up. Been the exact same endurance level and percentage for 3 raids now, being close to 25 kg with max strength.
Any ideas?

[snow grotto]

jaja

jk

[forest badger]

i want it, but i cant

[heady dragon]

Anyone know why prapor looks like this?

[haughty ledge]

So i revisited lightkeeper on bsg servers and had the entire "First meeting him" talk again, am I soft locked out of savior as I dont have the Bogatr items anymore nor have vodes recorder back as well?

[rancid lodge]

wtf

[rancid lodge]

i hope so, im not finna play until shes back. i mean its not like i had nothing yk. cases in cases bags n bags so im a little mad

its life ill just wait like i always do 🤣

[native beacon]

I hope u got it fixed soon, if anything else that make u wonder, just chat in here, everyone will be happy to help. Have a nice day, mate

[slim spruce]

Someone has access to your account don't listen to that other user.

Usually they steal it and change email and cheat on it until it's banned.

[native beacon]

? It is? Damn, so that mb, sorry.

Sorry @rancid lodge , i was wrong, u should turn on 2factor like @slim spruce said

[rancid lodge]

yeah i did fs, just to be safe. never know

[native beacon]

Yeah, sorry mate, seems like i was wrong, mb

[rancid lodge]

hell nah, om not really close enough with ppl

lol your good brother its the games fault or something, idk i didnt get a log in email

[fiery eagle]

??? what

before this, i tried extracting and got thrown right back to resort

[slim spruce]

blinking means you lost connection for a little bit

you were standing in place

[fiery eagle]

"hands are busy" also

[spare spade]

anybody know a fix for this ? support basicly helped 0

[slim spruce]

are you on a vpn?

[spare spade]

nope didnt change anything since the last time i played arena

arena updated then it didnt work anymore normal tarkov works

[slim spruce]

submit a bug report in the launcher and wait

[spare spade]

solutions i have tried so far - Reinstalling the entire game. swapping to mobile data - Running it whit no firewall at all up. crying in my bed

[daring adder]

HELLO why i cant find conc 64 office key on the flea

[slim spruce]

@arctic cedar don't post so much

see the pins for a possible solution

[arctic cedar]

mb i wanted to post the entire error that the game gives me
Will check pins thx

now it gives me a unable to check the client version
i did the error 0 fix with the settings delete

[slim spruce]

an antivirus is blocking connection to the launcher

[arctic cedar]

mh ok will try that next then

i still get the same error even with a antivirus exepetion
I might have the wrong files though which files do i need to exclude?

[slim spruce]

disable antivirus and firewalls totally to test

[arctic cedar]

hmm i got the game to load but now its stuck on loading profile

[burnt helm]

i got 0 quests in pve, i did play pvp up until now but too many cheaters

how do i get quests do i gotta reset profile

[cedar sand]

You have to unlock the traders and locations with the Tour story chapter

If you created your PVE profile before 1.0 you have to reset

[burnt helm]

ok yeah it was before 1.0

[spare spade]

so using a free vpn lets me log into arena

but i guess since its free now my data is free for all

[arctic cedar]

So if i uninstall and reinstall the game will it reset all my pvp account progress?

[cedar sand]

No

You reset your progress on the website

[arctic cedar]

okay thought so just wanted to make sure thx

[silver imp]

There is no unheard edition on the steam market, should i upgrade on the website ?

Bc i cannot launch tarkov indenpendtly from steam

[cedar sand]

Where do you own the game?

[silver imp]

Steam

So its normal

[cedar sand]

If your accounts are linked if you own the Unheard edition via the website it will be the Unheard edition on Steam too

[silver imp]

ok ! Same for arena ?

[cedar sand]

Arena comes free with Unheard

[silver imp]

ohhhhhhhh

That quit nice

Does PVE come with it to ?

[cedar sand]

Yeah

[silver imp]

Ok thx !

[lethal quarry]

wait so is my stuff permanently gone?

because i have 2fa on

still changed my pwd and everything

[slim spruce]

if someone logged into your account and stole everything it's gone for good yes. You're lucky your email isn't changed and account banned

[lethal quarry]

so it wasnt just arena desync

motherfucker

[slim spruce]

arena desync is when your xp isn't updated yet

not when someone nukes your stash

[lethal quarry]

mkc

thanks for the info

[spiral hare]

did you change everything, all passwords and stuff

[lethal quarry]

yes

[spiral hare]

make sure your passwords are secure and you don’t share or click anything

because if you have 2fa on that’s deep into your shit

[lethal quarry]

yeah

all i hope is everything is just a dream atp

because idk how else anyone can get access to my acc as im using it

pretty sure it wouldve kicked me from the game for some seperate instance or something right?

[slim spruce]

since they didn't steal your account I would blame someone with physical access to your account with no wishes of stealing it

[lethal quarry]

noone like that exists unfortunately and i was on my pc the whole day today when it happened

[slim spruce]

99% of hijacking cases the account is stolen and email changed and banned shortly after

[hasty stump]

Guys, Im on "Ticket" part when you have to search for RFID card encryption device in Labs. I already failed this subttask (as it should be done), and I have a message "speak with Mr. Kerman" in log, but he has nothing to say. Relogging doesnt helped. Any suggestions?

[lethal quarry]

any chance i get a refund on some of my items?

[slim spruce]

Not possible

[lethal quarry]

unfortunate

[lethal quarry]

i think some error occured as i was launching tarkov btw

it crashed and then told me to report it i remember

d'you think maybe the game itself just nuked my stash?

[slim spruce]

nothing would do what happened to you besides someone manually deleting things

[lethal quarry]

fuck my life

[raw breach]

I own Tarkov on Steam and want to purchase Tarkov Arena on Epic Games. When I purchase it, can I link it to my Battlestate account on Steam?

[slim spruce]

you must link the bsg account used for epic games to steam before you use it to buy it on epic games

or else you'll have two or maybe 3 accounts depending on what you do

I'm not exactly sure on the specifics of epic games purchasing, but when it asks you to use a bsg account you must use your existing one or you will have another new account

[lethal quarry]

like i was in raid when this supposedly took place

i got out and then i crashed

i come back and everythings gone

bro i cant believe this

[warped quartz]

why i have that playing PMC?

[cedar sand]

Took a vehicle extract?

[warped quartz]

yes

[worldly karma]

There's a bug where my weapon jammed, and then on, gun doesn't work. clear jam, no damage. relog, gun shows as jammed, unjam, no damage, cant eject chamber.

[cedar sand]

Those award +0.2 reputation / by number of times taken on that location

[warped quartz]

okay, but the reputation is toward which trader?

[worldly karma]

fence

[warped quartz]

okay, thanks

[weary wolf]

Do I have to kill and escape?

[tender stirrup]

hey i just accepted the first two tasks from lightkeeper and simple side job disappeared, is there any way to fix this?

[scarlet vortex]

Fuck this game, my armored cased disappeared and I cant progress the ticket questline gone through support twice over a month now and they keep closing my tickets, absolute dogshit ass game cant even do the main story line... waste of time

waste my time asking for screenshots every day for 2 weeks to close my ticket

I guess i'm just supposed to grind out another prestige and then level allllllll the way back up and finish the story again lmao....

Deleted, going to go out of my way to tell every person I ever interact with over this game to not play it, theres no point you cant even get the story done without being locked out from a fucking bug

[lusty copper]

crybaby

[spiral hare]

lmao

[primal prairie]

okay i cant get away from this error even after reformatting windows, where the fuck are the cached files that i need to delete? 2026-02-03 23:30:23.499|1.0.1.1.42751|Error|errors|A scripted object (probably EFT.SinglePlayerApplication?) has a different serialization layout when loading. (Read 32 bytes but expected 148 bytes)
Did you #ifdef UNITY_EDITOR a section of your serialized properties in any of your scripts?

[spiral hare]

interesting

i’m sorry i can’t help you with that

[primal prairie]

somehow im caching bad data and it eventually causes problems /shrug im getting a new pc in the near future but i'd love to stop unity crashing

[spiral hare]

just be patient, we have ppl here who are good at this stuff

[primal prairie]

[lone sinew]

so they still didnt fix the bug that RUAF is auto agro onto players on terminal

i just died for the third time because they auto agro'd onto me as soon as i opened the door

and yes, i did at least 3 raids in between each terminal run

[kind peak]

is anyone dealing with this?

[lone sinew]

this issue has been present for the last month and these god forsaken developers cant even fix their game ending, instead they want to work on random content before fixing major issues with the content already out

[kind peak]

have people been able to fix it or progress?

[lusty copper]

which part

[kind peak]

both?

[lusty copper]

you have 5/5 items related to the squad its just visually bugged until you need to bring them to lightkeeper

do you have all of these

[kind peak]

yes

[lusty copper]

maybe after they release cor3 they'll fix it

[kind peak]

🥲

[lusty copper]

also i had the same bug with all the quest text being random code but it fixed itself

[lusty copper]

oh also read them all right?

[kind peak]

I did yeah

[torpid thorn]

I have this problem where my game is unloading to stash after raid very long. Sometimes my friends move their loot to stash, restock and be ready for next raid, and I am still waiting on black screen. I have 9800x3d, 32Gb DDR5, game is on M2 SSD. My friends with similar or worse specs are loading much faster. RAM cleaning is on, Use psychical cores is on, Preloading hideout is disabled. Someone managed to fix this problem?

[full brook]

hey guys, all my Story Quests now say this, is this also because of Batya questline? (i just started collecting files)

[lusty copper]

i think its bugged for everyone right now

[full brook]

Also, I just checked, I only have 4/5

ah, thanks for the reply

[lusty copper]

that bug happened like a week ago for me, then it got fixed, and now it seems to be broken again

[sinful oxide]

Welp sadly today I got Error 1000 my launcher restarted and I am fully locked out and BSG is still twiddling their thumbs yay

[timid lintel]

do you still need labyrinth figurines for prestige?

[arctic cedar]

Anyone know how to fix this?
I verified game files, and checked for updates
I reinstalled the game
My internet is fine and i also tried launching it without Antivirus and Firewall incase that one blocks it
Arena works

[slim spruce]

an antivirus is causing this

[arctic cedar]

i only have windows AV and that was turned off

but ig ill try it again

[lone sinew]

wah wah wah, basically fix is go on 3 lighthouse raids, if on PVE stay on BSG servers. i hate this god damn game sometimes man

[lofty kettle]

anyone know how to fix this? (pics coming)

[austere dune]

probably rounding error, get 0.81

[spiral olive]

Can someone please help me with me and my game on 30fps constantly while my buddy gets 80 frames on almost the same spec pc as mine.
32gb ram, i9-11900h, 3060ti
Ive been asking and searching for monthes and can not find a way. Ofcorse, all my settings are at the lowest

[mild flame]

ask him for his settings

[spiral olive]

I have exactly the same settings, and we are both on the lowest settings

[lofty kettle]

thanks ill try that

[austere dune]

dont thank me yet see if it works

[mild flame]

it will work

[arctic cedar]

still getting the same error with AV and firewall turned off
Is there anything else i can try?

[ionic forge]

Hello guys , can someone help me , i have a i7-12700k ,32gb ddr4 3200mhz ram , 3060 and when somebody shooting near me or im shooting my fps is drops to like 3, my settings is i use texture:high : shadows: low , and taa and everyother thing is off

[mild flame]

put texture to low and ddu

[spiral olive]

What do you mean by ddu?

[tender stirrup]

hey i just accepted the first two tasks from lightkeeper and simple side job disappeared, is there any way to fix this?

[mild flame]

display driver uninstaller

[spiral olive]

what does that do?

[mild flame]

uninstall your GPU driver and reinstall the driver again........

[spiral olive]

ooh ok....
my fps is constatnly in a range of 30-50... I am trying to find a way to improve the fps but no hope. does this help?

[little needle]

use process lasso

and assign only the p cores to tarkov, no e cores

or just disable the e cores in bios

[spiral olive]

what are p cores and ecores? I do have process lasso installed

[little needle]

e cores are for effeciency

p cores are for actual things

e cores are slow p cores are fast

when u right click on tarkov and go to cpu affinity

it should show the e cores and p cores

u could also disable the e cores in bios if u dont have process lasso paid version

[spiral olive]

oh I need paid version I see

[spiral olive]

I paid for it and do not see e cores....

[cedar sand]

Laptop 🥀

[spiral olive]

damn man

[lofty kettle]

it worked. thanks!

[warped gull]

It's against ToS

You can easily search and see other people asking

[alpine canyon]

@idle lintel It is not allowed and is bannable

[little needle]

its says e next to them bro

the ones that end up with E are the e cores

[cedar sand]

he is on Tiger Lake-H not Alder Lake

[little needle]

isnt he using 12700k

[cedar sand]

Laptop 🥀11900h

#community-support message

[little needle]

he replied to the guy with 12700k

[mild flame]

wrong guy

[little needle]

i thought he had the same cpu

maybe his friend or smth

and there aint no 3060 ti laptops

[little needle]

what is your buddy's almost same spec pc

cpu ram gpu and laptop model if its a laptop

and whats the model of your laptop

i have a laptop too and i undervolted it a little bit and increased the power limit, now i get 55fps rather than 45

also post the full graphics settings here top to bottom

if u did any ''optimization'' on nvidia panel, reset them

[native beacon]

Can an antivirus make the game get connection lost more often? Since i got it much more recently, ty

[heavy mauve]

how to fix the desync whenever i'm getting shot at or taking damage in general?

[high meteor]

anyone know of a bug cant buy/barder from traders started yesterday waited the next day same thing, it says 0 stock for everything

[cedar sand]

Send screenshot of what you mean

[high meteor]

every item on all traders say the same

[spiral hare]

press the fill items in the corner

??fillitems

[white steppe]

Click the "Fill Items" icon.
↘️↙️
↗️↖️

[native beacon]

The button on the left of the "buy"

[high meteor]

oml i never pressed that lmao idk why it was turned off i never even thought of that

[spiral hare]

it’s why it’s a command, it happens pretty often

[keen widget]

Hi

[spiral olive]

Yes there is it’s envy creates model or something.

[spiral olive]

Nvidia panel optimization is bad?

[slim spruce]

@keen widget you're supposed to link then play, when you link your bsg account it erases steam progress and this is planned

There is no way to get your steam progress back.

[robust gorge]

Is anyone else getting stuck in deploying and not able to rejoin the session at all?

[toxic kraken]

i had a tarkov account that i bought through steam around the 1.0 update, but when i logged in through steam recently, i was asked to create a new account and my old account was gone.

when i checked the tarkov website, i saw that my original account no longer has a tarkov license, and that the license is now linked to a fresh tarkov account that isn’t associated with any gmail address.

since i can’t log into the website, i’m unable to open a support ticket, so i’m reaching out on discord instead. also my steam desynced from my main profile and is connected to that fresh account

[spiral hare]

i’m not sure what the problem is tha caused this but support contact is ??support

??support

[white steppe]

[e-mail]

[slim spruce]

did it reset when you linked to a bsg account?

[scarlet vortex]

Support wont help you they suck. Mfs just close your ticket after two weeks of asking pointless questions. Second ticket for the same issue they have closed.

Make sure yall are researching the wiki like it’s a fucking textbook before doing anything in this game or you will fuck your entire game up permanently

Great game design

[toxic kraken]

what do you mean reseted ? like my steam account ? i also cant log out from that fresh account in steam because when i try to log out launcher closes itself and when i open it back the fresh account is still logged in so i dont know if my main accounts stats and items got reseted

[slim spruce]

linked

not like

[toxic kraken]

the account with the profile picture is my main account i bought the game from steam not from the website i didnt do like any account reset or anything i didnt even play the game for like 2-3 weeks

my steam account got linked to another account and that account was never played when i tried to play the game after 2 weeks i just started with tutorial

i finally logged into the website so i am going to make a ticket even tough they are not gonna do a single shit

[slim spruce]

when you start the launcher by itself owning the game on steam it will say you don't own the game. You must close the launcher and start the game from steam directly.

[hardy ether]

I have a performance issues and I suspect it's lack of ram but just asking.
I play on 4060 i7 with 16 gb ram, I have stable +- 40 fps on high graphics and 30 on mid graphics, I tried playing with graphics setting and all resulted in either nothing or less fps with more blure.
On maps like factory I have stable +- 90 fps
Same with labs but on maps like streets of tarkov or shoreline the graphics drastically decrease to sometimes 20 +- fps, is that general problem or lack of ram as I suspect
. Sorry for my bad English it's not my native language.

[forest flare]

Hello???? What just happened?
I had 2 more minutes???????

The black division was dead, I just had to run to the boat now????

Can you explain me why I am not in my ending screen rn and instead it acts like time ran out??

What is this bug? Can I get my ending?

[unique kettle]

Did you ending cutscene get cut short by the raid ending?

[forest flare]

I just killed the last black division guy behind the port door, I just had to run to the boat

And I had 2 minutes, I kept checking my time

Then my screen just went black

[marsh sparrow]

WHut

[cedar sand]

Send a clip

[forest flare]

Bro I dont record, I have 40fps on with everythign closed

[marsh sparrow]

Love your Prof pic

[toxic lintel]

i have a question, has anyone been able to get "to great heights pt1 pve" to sync correctly with EFT? I just won a game and it still shows up as not completed on EFT, won a game on checkpoint on arena

[cedar sand]

Lots of people, just have to keep playing and it'll sync up

[toxic lintel]

ive been playing arena for about a month, ive done clear cache and check integrity and nothing

[cedar sand]

Nothing anyone here can do for you

The solution is just win more games

[forest flare]

So what is this? ? ? ? ? ? ? ? ?
Why am I missing in action? Is the clock out of sync so I cant trust it??

[cedar sand]

Without a clip idk what to tell you

Nothing anyone can do for you here anyway, open a bug report ticket, but they will ask for a clip and even if you had one you are still doing Terminal again so

[scarlet vortex]

Good game design

[forest flare]

😄 cool, make it so laggy regular people cant record

[marsh sparrow]

XD

[forest flare]

XD

[scarlet vortex]

Hit up support they will ask you questions for a week then close your ticket without helping

[alpine canyon]

you have 3 minutes to get to the boat when you open the pier door

[marsh sparrow]

i got something like dat like 2 wipes ago on the mision Getting Acquainted it got fail but i never kill Zryachiy to fail the mision so i reach support and they say o yeah dat happend a lot

so i lose my ligth keeper meeting 😄

[scarlet vortex]

My ticket quest line is locked. Support closed two tickets so far in a month no help no explanation nothing.

[marsh sparrow]

dats horrible :c i hope i get resolve dude

[scarlet vortex]

It won’t I already deleted the game

If they closed two tickets ina row there’s nothing to be done

They putout full release with a bugged main story quest line and have no solution apparently

Only reason I came back to play I’ve already done everything else. Prestiged, had kappa/lightkeeper every wipe I’ve played. Literally a waste of time coming back this time.

[marsh sparrow]

agree

[pallid otter]

so uh, is anyone having the same bug where the golden phone/message icon shows up in Mechanic's contact, but upon talking to him he has nothing new or relevant to say?

and the little icon won't go away

[marsh sparrow]

did you try restarting the game ?

hahaha i sound like one of thoses guys in tech suport

[pallid otter]

I did indeed. Unfortunately it has been still there for like 3 days now...

At first I thought it had something to do with Lightkeeper but I just handed in a quest and he has nothing new to say to me.. and nothing has changed either 🤔

[marsh sparrow]

deam you leave me out of options

[signal robin]

A friend of mine ran into this issue when tryin to buy the game

[scarlet vortex]

That’s a lot of money to spend on a game as full of bugs as this one

[cedar sand]

Then he has to use another method or contact xsolla support

[native beacon]

Do i have to finished tour so i can do the ticket? Ty

[keen widget]

My friend purchased escape from tarkov on steam and didnt link his account to BSG when he started playing at the beginning of the wipe. He tried to link it so he could get a larger stash and now the steam tarkov citizen account he had is gone and replaced with a fresh BSG one

help

[native beacon]

I rememeber that u have to link first, if not it will go as a whole new account, i guess

[scarlet vortex]

Pretty much the tour will unlock maps you need and traders you need. Make sure you follow the wiki very closely when doing the ticket or you could get locked out of progress like I did and no support will bother helping you if that happens.

[slim valley]

Is anyone else experiencing the sky glitching out?, never had an issue with it before until they took out the Christmas event things.

[native beacon]

The only map i havent unlock yet is lab, since, its crazy hard

[scarlet vortex]

Yes on AMD card

[keen widget]

yeh thats right. We didnt know that when we started playing tho and he just lost 400 hours of progress lol

[scarlet vortex]

7900xtx sky has been glitchy since wipe

[scarlet vortex]

If your shit gets wiped there’s nothing you can do about it, can waste time talking to support but I doubt they will help you

[slim valley]

Yes, 6600xt. I did all I could on my end so I’m assuming it’s something on bsg end?

[scarlet vortex]

Either that or current drivers are bad

I didn’t bother rolling my drivers back but that’s probably it

[slim valley]

Drivers are good fresh slate, cleared all caches as well

[scarlet vortex]

Newest drivers could be bad is what I mean. Need to go back a version or two.

[slim valley]

I know others have mentioned same issues on other groups I’m in as well

[keen widget]

whats the best way to get in contact with support without having to email

email not working they havent replied for weeks

[scarlet vortex]

Launcher

Launcher or website

Gonna be slow as hell and if your time zones don’t match up it’s gonna be like 1 message a day type shit

[crystal hedge]

anyone found a fix for this annoying lag in the menu?

[versed cargo]

so question for anyone or any mods that can help but a bunch of my socials, steam, battle state, and microsoft accounts all got hacked and i got all except for my battle state and microsoft do any of you guys know what i can do to get my battle state account back? They changed my password and my email so i cant get into my account. Any help would be great

[spiral hare]

??suppport

??support

[white steppe]

[e-mail]

[versed cargo]

how long do they normally take to respond?

[slim spruce]

a couple days to a week

[versed cargo]

damn T^T what are the chances i would get it back my account back anyways? i got EOD n ive had it since 2022 n im rlly trying not to spend all that money again XD

[tender stirrup]

i accepted the first two tasks from lightkeeper and simple side job disappeared, is there any way to fix this?

[warm wagon]

hey im not sure if this is the right place to ask but does anyone know where i can find help with optimizing my game im running with 16gb of ram and want a smoother experience. ive looked everywhere for guides but cant find anything essentially helping with what im looking for. ive got a rtx4050 as well

[slim spruce]

not sure since usually if hijackers take accounts on tarkov they are cheated on until they're banned

having 2 step verification on the account would have prevented the loss

[slim spruce]

an nvme drive with page file helps

but 32gb of ram is really needed

page file might help, might

[versed cargo]

so if my account get banned im just fucked?😭

[slim spruce]

if an account is banned for cheating it won't be unbanned

even with proof of hijacking

[versed cargo]

thats so fucking lameee ig i just gotta hope for the best

[warm wagon]

How does the page file thing work I keep hearing about it but I'm not sure how to do that & yeah I talked to a PC shop n my town they said a kit of 32 upgrade would run me about 400$ and some change lol and I'm not sure what nvme is either

Also thanks for the help

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

and make sure you only have one enabled, no other system managed ones

[warm wagon]

so im running on a laptop with a 4050 and intel not sure if any of that matters but ill follow this guide to the best of my knowledge

[stable matrix]

does anyone know what the issue with my arena is? since today I cannot launch arena and it gives me this error. I have never touched server settings or anything. Im from EU
ERROR:
"Game launch error

ERROR: 103003

Matchmaker error. Wrong region USA.

ERROR: 401003"

[slim spruce]

@flat pelican to use modmail your dms must be open

[slim spruce]

are you using a vpn?

[stable matrix]

no, I also tried reinstalling and veryfing game files, both did not fix the issue

EFT works, just arena doesnt want to load up for some reason

[warm wagon]

So I'm just now rebooting my system, I changed it to the page file size you mentioned I'm going to run the game and see what happens

[slim spruce]

is your region for arena other/usa?

and tarkov region eu?

[stable matrix]

how do I check?

[slim spruce]

the launcher

[stable matrix]

yes tarkov is EU

where do I click for arena?

[slim spruce]

it says eu

follow the first tip in the pins it may help your specific problem

some temporary file is messing you up

[stable matrix]

still doesnt work sadly

I also noticed that in my past few arena games I ran on 100 ping, I might have queued onto NA server eventho I am EU and didnt change anything

[clear trout]

I've unlocked the Nikita Commentator and do not see it to enable it? is this supposed to be my characters voice or the announcer for the Arena? where do I change it

[lusty copper]

its announcer voice

[clear trout]

thought so, I might be blind I don't see where to enable it

[lusty copper]

lemme launch my game to look

its either at the top of game settings or audio settings

[lusty copper]

in sound tab

[clear trout]

I AM blind

thank you

[spiral hare]

nice !

[stable matrix]

@slim spruce is there anyway of fixing my issue or should I rather contact support through the EFT website?

[slim spruce]

a bug report in the launcher

[stable matrix]

alright, will do that then tommorow

[sturdy sequoia]

I logged into a really old acc and I made to many attempts on the log in and i reset the password and now after i wait the 1 hr it locks my acc again is there anyway to fix that?

[slim spruce]

use the correct password after the timer. The next timer may be more severe.

[sturdy sequoia]

i did the right password and it still gave me text that said 0 attempts

[subtle flax]

I just logged in and my account appears to have been reset to level 19. Is this a common bug or did something happen recently/

I was level 35...

I also now have a bunch of twitch / promo drops in my inbox from previous drops

[slim spruce]

there is not another situation where this is possible besides logging into the wrong account

[subtle flax]

I only have one account though and I did check and it's the same character name

I might be an idiot and clicked pve

[slim spruce]

ok

that also makes sense

[static kiln]

Does anyone know if i can buy Tarkov Arena from epic games and link it to my bsg acc?

[hasty karma]

Stuck on the last step of trouble in the big city, none of my flares are counting. Is the flare spot different from the marker spot? Is it not a yellow flare like it says in the quest?

[leaden sky]

Hey sir.I ran into some trouble while I was playing.I'm doing the main quests in PVE right now.But whenever I try to hand over 8 pieces of evidence, the game always shows error code 228.I tried a lot of things, including restarting the game and going back to every quest point to search again.But whenever I try to hand over the Evidence for the Russian squad，Error code 228 keeps showing up.

@slim spruce sorry to bother u sir.I ran into some trouble while I was playing.I'm doing the main quests in PVE right now.But whenever I try to hand over 8 pieces of evidence, the game always shows error code 228.I tried a lot of things, including restarting the game and going back to every quest point to search again.But whenever I try to hand over the Evidence of the bear squad，Error code 228 keeps showing up.

[robust gorge]

Is the stuck in deploying screen a bug?

[flint cradle]

hello i was wondering why some maps specifically woods, labs & factory cant be played on bsg servers?

[covert bay]

how to fix this issue?

its been stuck like this for hours

[oak finch]

Are they asking for the login user that like appears on the website or the in game

[raw breach]

i have the game on steam i wanted to buy tarkov arena on epic games can i connect them both on 1 account?

sorry for the english

[cedar sand]

As long as both the steam and epic accounts are properly linked through a BSG account progress will transfer

[raw breach]

how can i do that

theres a tut or smth?

[dusty vine]

I am doing the "Bring the found items to Lightkeeper" and its three blue folders, does that mean they need to be FIR for it to count?

[raw breach]

Is it enough to link Epic Games to my BattleState account?

[dusty vine]

I am doing the "Bring the found items to Lightkeeper" and its three blue folders, does that mean they need to be FIR for it to count?

[neon birch]

Been playing without problems the past few days without any issues but today I cannot get into a scav/PMC raid. The game gets stuck at "Creating loot pools", had to alt-f4 and restart pc. I verified the files and updated the gpu drivers, lowered game graphics but the issue still lingers. Dont think pc could be problem since been playing without problems this week.

[sinful oxide]

So If I buy Tarkov on my Steam now and play it can I later sync my steam to another account and would be able to play with the progress from that account (my account got stolen and I wondered if I can just play on a different bsg account until my real account would come back)

[tiny shoal]

How do i open the armoured brief case? i cant find the craft in my workbench, i have the brief case and the signal jammer unless i need to get it again(?)

update: i got the craft but the case is gone??

nevermind i fixed it

[alpine canyon]

The steam version of the game prioritizes the BSG account. If you play on steam and then later link a bsg account, your progress will be fully overwritten by whatever progress the BSG account has

[lusty copper]

you got killed by pmc n the character showing is your character

[tacit falcon]

Coming back to my issue with tarkov arena, they closed my ticket

[fast tiger]

player scav would have the funny scav name
then pmc name

[hasty frost]

Just wait sadly. It's preallocating. If its stuck forever, uninstall and reinstall

[rose delta]

kk, ty

[toxic kraken]

i already said i cant log out from steam

[tacit falcon]

Do I just keep opening new tickets about this

[fresh atlas]

My game keep crashing when I alt tab anyway to fix it?

[umbral eagle]

pls help me

[stable prawn]

Hi, I am currently working on the quest 'The Price of Independence.' After finishing the requirements, I saw the progress reached 100%. I then went into a raid but died without finding the BTR driver. After leaving the raid, I confirmed the quest was still at 100%, so I did a Scav run. However, I now see that the quest progress has been reset. How can I resolve this issue?

[umbral eagle]

I don't have access to two-factor authentication and I can't sign in to the account. Please help me.

[mild flame]

i think you need to redo from the start. https://escapefromtarkov.fandom.com/wiki/The_Price_of_Independence

[stable prawn]

Yeah, I know I'll probably have to restart, but this bug is game-breaking. It’s been on Reddit for a year now and still no fix. It's frustrating because even if everything goes perfectly, it still takes about two hours to complete.

[mild flame]

well, there's a note in the wiki page that warns players that quest will reset if you change modes.

[stable prawn]

... who will see this wiki before do this quest ==

[dark ivy]

Missing antique book, loot lord and a fuckin raven for kappa should I call it quits

[warped gull]

I find those all the time

[native beacon]

Raven can be spawn in cultist circle with special sacrifice if i remember right

[native beacon]

Same here

I just cant find a parrot so i will use cultist recipe to get one

[still sigil]

I have 32 gb ram and an ssd m2
Im running 58 FPS on streets wtf is going on ?and how can I improv
:yes streets settings is on

[still sigil]

This game sucks 😞

[obsidian quest]

are there any way to noclip through Terminal spawn door? I got like 4 or 5 times that cutscene just do not trigger and I stuck on spawn

[manic sun]

Can somebody help me? I get today the following two errors . I was able to play at lunch time 12oclock german time, but it was very very slow.

error text: Request timeout
error text: unable to establish ssl connection

i can get into eft: arena.

iam hanging in the loading screen of eft pve. i checked game files, cleared cache, set google dns server ipv4+6, cleared dns cache. Does anyone have an idea?

and i just found this weird log

[slim spruce]

something is blocking your connection

[manic sun]

i can get into eft: arena. How can my connection be the problem if that works?

[slim spruce]

an antivirus may be allowing the tarkov but not arena or internet security software

[manic sun]

my battlestate games folder with EFT and EFT Arena is already in the defender exlcusions.

[sinful oxide]

Ok I am slowly getting psed of by BSG I bought the game on steam linked my account and all but when I log into launcher it says I need to purchase it again?

[slim spruce]

you must start the game through steam not the launcher

[sinful oxide]

I did

[slim spruce]

you can't start the launcher first

[manic sun]

i even get a token from cloudflare

[spice meteor]

What can i do if the Game is Not downloading no error just 0%

[slim spruce]

it should begin in a few minutes

[manic sun]

Telekom?

[lethal estuary]

hey i wanna do savior and i'm at falling sky
I just have to keep the case right ?

[rancid lodge]

shash iis still gone

[slim spruce]

unless you switched to pve by accident complaining here will not fix this in any way, it's all gone

[humble prism]

Keeping the case only makes it easier/quicker to unlock lightkeeper

[lethal estuary]

in which way it is easier ?

i think if you give it to prapor you can't do savior

[hazy jetty]

can someone tell me why this trash ass gut wrenching game is not using my pc, I have a amd ryzen 9 7900x3d 32ram ddr5 and a rtx 5090 and im getting 90 fps on ground zero, and using 30% of my cpu

[lethal estuary]

so i should give it to prapor?

someone told me that if i give it to prapor i can't go for savior ..

So it is better to keep and open in stash

[mystic narwhal]

Need a little help guys. I just bought PvE from steam but I cannot go into the PvE Mode, It's look like a sync problem between steam and BSG, I tried a lot of things like clear cache, verify game , reset my pve pvp profile, re-link steam account. I'm at the end of thing to do now, have anyone have a solution?

Already make a ticket, but look like they already leaves work,.... so wait for a month??

Holy.....

Thx

Then what you do about it.

Haha

Thx btw

Wanna cry

or I should just refund

OKKKKKKKKK

[humble prism]

If you want to do the ticket quicker yeah, but then you'll have to unlock lightkeeper normally or do the batya questline to do so, which'll take either longer or quicker depending how fast you do so. That other guys just malding and not trying to be helpful.

You require Lightkeeper for the saviour ending

[cedar sand]

What happens when you select PVE ZONE from the main menu?

[mystic narwhal]

It's just a "tick" sound and nothing happen like I didn't buy it. But i just buy it on STEAM!!

[cedar sand]

Send a video of what you mean please

Because if you didn’t buy it then it would be greyed out and would tell you to purchase it when you mouse over it

[cedar sand]

Contact steam support

If you purchased it and don’t have access then you’ll need to contact them

[mystic narwhal]

Its show in the DLC though

[cedar sand]

Yeah I see that, you’ll need to contact steam support and tell them you cannot access the content you purchased

[cedar sand]

Well then create a ticket with eft support via the website

Once you’ve opened a ticket DM me the ticket number please

[mystic narwhal]

I just sent it to you, Thank you in advance.

[lethal estuary]

someone told me that if i give it to prapor that completly block the access to saviour ending

[modern spindle]

how can i buy the labyrint keycard if i do not have the story in the pve?

[cedar sand]

You can’t

You have to start the story chapter

[haughty ledge]

so mechanic wants to talk to me but has nothing to talk to me about...

[subtle aurora]

Hi, any idea why I can see the clouds only in the scope? 9800x3d with 9070xt everything is on ultra setting.

[humble pier]

anyone got a fix for my game freezing for like 3 secs while navigating in the menu

[fiery quartz]

is there role request on here?

im blind

[unique kettle]

What role are you looking for?

[spiral hare]

at the very tippy top under the banner it says " channels & roles"

[viscid eagle]

Hey guys, a question for everyone that has done the "The Unheard" questline, i'm currently stuck where it says "Wait for the news from Elektronik" been waiting for 3 Days now, haven't been playing in those 3 days tho, does it count the ingame time or am i bugged ?

[dusky ore]

hi guys does anyone know what this is supposed to be?

[hardy flame]

Get a better cpu, this game is like 80% cpu

[spiral hare]

reset your game

[thorn knoll]

Hello, is there any admin or someone that can help? A friend got hacked and get his email changed, and we are so worried about his account to be used for cheating or something like that, can someone contact with me?

[slim spruce]

support via email is the only way for this

??support

[white steppe]

[e-mail]

[thorn knoll]

okei thanks, hope can solve it fast 🙂

[obsidian tinsel]

Can someone look at #videos and check mine out? Is this just getting tarkov’d or is there a bug? Just asking because each attempt cost me 5 mil so I’d rather know.

[mint willow]

My account got hacked and email was changed. Sent account recovery form to support 3 weeks ago and no response.

Anyone know how to get a response from support?

[lean meteor]

anyone else having issues with the unheard? i grabbed everything off labs and read them, but its not letting me progress. its been 2 days since ive done all that as well. just went to factory too to see if it would show me the next part and its not there

[noble parrot]

Did that for me to I guess it bugged went back to labs read the one in dark by yellow and it worked after that. Could have missed it and been dumb could have bugged who knows lol

[fiery quartz]

other servers offer tracksuit and kappa roles was wondering if this server does aswell

[spiral hare]

no

[fringe fiber]

are traders bugged for anyone else. i keep tryna buy stuff and just keeps giving me backend errors, tried resetting and clearing cache and that.

[alpine canyon]

make a modmail ticket and send evidence. Do not call users out in chats

#discord-mod-mail

[stuck lynx]

OFFF

[alpine canyon]

dont bother

[stuck lynx]

WAITT TOO Long

[unique kettle]

Nope

[native beacon]

I only have a 3 days trial ticket for arena, will it be enough to do the task and obtain theta? Ty

[fast tiger]

i have seen people do it in 3 days yes

make sure to login to eft after each win on arena

[native beacon]

May i ask why? Do u mean after each win, i have to log out arena and log in tarkov?

[fast tiger]

quests are: win so and so many arena matches in a row
sometimes it only registers the wins, if you log in to eft
after loggin in to eft, go back to arena and continue

[native beacon]

Oh... I see, so i can record my task progress or something like that, right?

Ty mate, have a nice raid

[fast tiger]

something like this yeah

its a rare bug, thats annoying, when u only have 3 days

[civic nest]

Hey. I'll be heading to the terminal for the first time ever today. I'm doing the Debtor ending. Are there any tutorials for it or do I just go with the flow?

[humble prism]

I would suggest looking up a video to get a rough understanding of terminal, and having a map up of terminal when doing it but typically you wont first try it, just try learn and understand the patterns

[hasty stump]

Has anyone found a solution to fix Kerman's dialog in "Ticket"? After failing to find RFID encryption device on Labs. It's been 5 days for me with no progress yet. Support doesn't helped so far

[native beacon]

Hi, i have done balancing part 1 long ago, may i ask where can i find my arena 3 days ticket?

[hasty stump]

If it was long ago, I guess 3 days ticket is gone long ago 🙂

[native beacon]

🙂 ty, damn me 🙂

[worldly turtle]

Pressing this won't cause you to lose your prestige and other achievements, right?

I want to see the final corrupted ending after seeing the debtor ending, so I'm trying to reset, but I've never pressed it before, so I'm scared.

[alpine canyon]

It will reset your profile to level 1 but will retain your prestiges and earned achievements

everything else will be reset

[worldly turtle]

Are you saying it's the same as when the season started?

[alpine canyon]

Yes it is a fresh wipe

[worldly turtle]

thanks

[slim spruce]

@obsidian tinsel to use modmail your dms must be open

[lapis cypress]

tarkov arena 4010003 ? it says my server is USA but its not

EFT works fine though

[slim spruce]

a bug report in the launcher

[vernal echo]

Anyone else’s pmc doing the crip sign?

[hasty stump]

why would you reset?... If you want a fresh start to go for different ending, it's better to prestige. Same result but more benefits

[worldly turtle]

I have reached Prestige 6 and would like to see every possible ending

[obsidian tinsel]

Thank you 😊 I was getting frustrated

Sorry for the reply

[hasty stump]

ahhh, I see. Well yeah, in this case it seems like reset is the only option.
OR wait for more info about seasons 😉

[obsidian tinsel]

DMs are open but I’m not receiving anything, it’s ok I don’t have anything important… I posted my video in #videos just was curious if this was a weird occasion. Just would like the info because getting to terminal cost me 5 mil each time and if that keeps happening I can’t afford that. Not frustrated at all just want to get my info out there

[slim spruce]

??modmail

[white steppe]

Hello! In order to use modmail, please open your DMs to server members.
If the previous does not work ; will have to adjust your per-server Privacy as well.

https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png
https://cdn.discordapp.com/attachments/983260800791756820/1047686581575766047/image.png

[subtle jackal]

Hey just wondering if forcing DLAA through NVIDIA profile inspector is bannable?

[lime nest]

Gonna type an essay for as much context as possible. Hit wall and dk what to do.

I desperately need help. I will try to explain this as best as possible however, I am new-ish to PC gaming as a whole but have been playing EFT roughly for 5 months. I had a Lenovo legion gaming laptop for awhile. 3070, intel 7 something… idk. Kinda trash, played tarkov for a few months at medium settings. Would run okay. Occasionally i would be mid raid and I would get a black screen reading “ your device has ran into a problem and needs to restart “ whatever, only happened maybe once every 10 raids

I now have a 5070ti- ryzen 9 9900x3d. 32GB DDR5, I got it about two weeks ago. I am crashing almost every raid, sometimes twice a raid, same message. Black screen, ran into a problem and needs to restart. I have ran commands in command prompt, went to the windows file view finder thing and the only errors it’s reading is Microsoft co pilot errros but it is disabled and now uninstalled. I have went into bios and changed my ram speed to auto to 5400 MS. I have edited my EFT settings, and idk what I’m doing wrong. I feel like the likeliness of two of my computers. Having the same hardware problems are kind of rare, especially cause one is brand new so I feel like it’s something in Tarkov

[spiral hare]

remove the bottom part, it’ll get removed for that probably

👍🏻

[lime nest]

Thank you.

Reddit removed it as well lol

[spiral hare]

it’s at the top too

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[lime nest]

What exactly does this do? Again I’m new so I don’t understand a lot of this lol. I apologize

[slim spruce]

helps your ram out if it's filling up causing crashes

[lime nest]

Is that likely what the issue is ? I know you haven’t looked at my pc / task manager etc…. However, now that you say that, at times my tarkov will pull like 20,000mb of memory but I can’t tell if it’s at the time at crashes or not. I believe it has happened even at 10k

Also is that a tarkov issue or a hardware issue

[slim spruce]

during a game alt tab and check

tarkov has a memory leak

[lime nest]

I have a friend who bought a prebuilt almost the exact same specs from micro center but he has never had this issue. Why me on both pcs lol

[viral granite]

!ban 971983291446083594 bot

[white steppe]

✅ Member forcebanned (Case #201076)

[spiral hare]

what

[obsidian tinsel]

I got it, just took a minute. All good

[elder timber]

When you do coop/vex extract. DIsthe dimish return per map or globally ?

Like coop, it's 0.25/number of use per map or everywhere ?

[cedar sand]

It is per location

[elder timber]

Thanks

[civic nest]

Someone killed me at the lightkeeper island in front of the lightkeeper door. They got decoded right?

They were inside the door, I was outside.

[spiral hare]

yes they will be. they aren’t gettin off that island

[civic nest]

[spiral hare]

plus they gotta do the whole quest again to recode the DSP

[civic nest]

Exactly, bro was a 3k hrs player btw^^

[native beacon]

If i killed scav near btr, the btr shoot me?

[civic nest]

no

[native beacon]

Ok, so i have 20 mins load in just to died 1 minute XD

Damn it, my best kit

[civic nest]

You most likely shot the btr itself

[native beacon]

No, bro, it said i got killed by btr driver

[native beacon]

Nah, the scav on the opposite direction

[civic nest]

then someone was inside and bought cover fire

[native beacon]

Wait, can do that? How can i do to have that option

[civic nest]

go inside speak to him, costs about 75-80k rb

[native beacon]

Yeah, they get decoded and might be cant get out of the island. But do it have limit on how many time we can break the rules on the island?

[native beacon]

... Damn, ok, damn me

[civic nest]

there are 3 different questlines, after that it might reset or just have the same quests as the 3rd time

[native beacon]

Im just try to do car etract for fence rep XD

Then died 3 times in a row on street

[sudden pebble]

does the btr keep looping its route till end of raid
or does it run it once and leave

[sudden pebble]

if you run altyn i have a really easy time getting coop extracts

when they realize they cannot kill me

vulkan works too

[native beacon]

Im having problem with luring the scav, they keep hiding and shooting from far

[sudden pebble]

no i mean i just talk to player scavs on reserve

[native beacon]

Oh...

[sudden pebble]

usually helps me get out easier too

[native beacon]

I usually meet timmies thought they can penetrate a killa helmet and lv6 armor with their pistol ..

[sudden pebble]

killa helmet is lvl 4 all around

[native beacon]

He shoot my mask...

I was trying to talk, i even give him a backpack with stuffs

[sudden pebble]

POOR LITTLE TIMMER

[native beacon]

How can u find someone to talk like that, i usually meet a chad instead on that map

[sudden pebble]

because you can hear the difference in steps usually

[dense lark]

is arena broken?

i had sync issues yesterday, i had to play 3 games to make the stuff i transfered go to my pvp eft

now i played around 6 games, verified the integrity, claned the cache but i cant make the fucking transfer appear on eft

this is so annoying

[cedar sand]

43,000 roubles is 268 usd so that looks accurate
262 usd is like 41,900 roubles

As for the money, you probably paid an arm and a leg somewhere listing something for more or less than you should have

If you refresh and filter by price that’s probably not the case

[worldly sandal]

hello guys, i need support with my account and the support mail has not responded back to me and neither has the ticket(i cannot access the account anymore to check on it but i cannot log in), who can i talk to here or apart from mail since they didnt reply to me yet? i completed the account lost/hacked form and sent it on their email, along with the proof of purchase and ownership of the account

[cedar sand]

No one here can help you

Only support can help you via email

[worldly sandal]

email has not responded since 2 weeks ago with my ticket... where else can i get hold of support? twitter?

i figured no support is here but i thought some of the community might have had this issue and solved it...

[cedar sand]

As I just told you, there is no way to contact support for account recovery other than email

[worldly sandal]

its a shame really, i wanna play and i had a lot of good progress, i got my account accessed with the steam exploit dumb i know because i linked the account and i didnt know about the vulnerabilty, and when i logged back in from the weekend when i left home, most of my stuff was gone ,keys, scav junkboxes, etc... about 30m of stash value lost

[cedar sand]

You have not even been waiting as long as other users for your issue

[worldly sandal]

I know what you're saying.. well i might as well just wait

[cedar sand]

You just have to be patient

There is nothing more to do

[worldly sandal]

how long have you seen this take usually

if thats the case

[cedar sand]

Over a month

[high finch]

took me 31 days bud..

[worldly sandal]

damn....

well its not long away, 2 more weeks

but i hope i get it solved, what do you guys think happened to the account, i get the "contact support" message after trying to log in, but in the days after the incident like almost the whole week, i could log on the account and look at the ruin the exploiter left me in

maybe it got suspended? i am not aware that the person who accessed the account had used cheats...

[cedar sand]

Look man I understand it’s an unpleasant situation but no one here can answer your questions

[worldly sandal]

i see

[cedar sand]

We are not support staff

We don’t know what happened