community-support

[fast tiger]

dw
just increase pagefile, its free and couple clicks 🙂

[mild sundial]

❤️

[glass knot]

Thanks

[fast tiger]

its the closest you can get to "download ram"

[glass knot]

Been there tried that fr

[lone valve]

as fellow players we do not give you advice to hurt or hinder you. all we know here comes from listening to your peers and seeing what works and what doesnt. of course most of us are technically minded. So Listen to the advice. Its born from hours and hours of hearing people complain

[lone valve]

report cheats via ingame

[cedar shore]

Have done! I’ll get a solid 50k back for a 200k load out lost 😎🤘🏼

[lone valve]

yes you were compensated for your effort's. get back in there soldier!!

[cedar shore]

😂😂😂😂

[lone valve]

lol

[vivid briar]

👋

[lone valve]

hey mate

[glass knot]

How do I reverse it

The thing I just did

[slim spruce]

@cedar shore report them ingame not here please

[glass knot]

@fast tiger

[tawny pulsar]

I hope they fix lightkeeper rewards in tomorrows patch. Nobody can buy the CQCM or Ronin even if they finished the quests. Stupid

[slim spruce]

@zealous basin send a video to #discord-mod-mail

[glass knot]

how do i undo the page file thingy

[slim spruce]

set it to system managed

[zealous basin]

Don't have one didn't know it was a thing until after the fact, so im just advising people to have caution around them

[slim spruce]

and reboot

[loud galleon]

I have 5 tools in raid but I can’t give them to skier 👏 got 5 on my scav AND pmc just to make sure and i cannot turn any in

[upbeat swift]

Any idea how to move on from this? been stuck here 3-4 days, cant contact kerman, is it bugged or?

[zenith lion]

how to stop random stuttering? my game randomly starts stuttering and it doesnt stop even when i reload the game and clear cache

[fast tiger]

what are your pc specs?

[remote dagger]

I need some advice, I have an RTX 3080 with an i7 13700kf, do you guys recommend I upgrade to a 5070ti or upgrade to a ryzen 7 9800x3d? Also is it worth the price for the fps difference?

[zenith lion]

ryzen 5 5600x, 48gb ram 3000mt, amd rx 9060xt, ab350pro4 board

[fast tiger]

the full list of all potential fixes here:
https://www.escapefromtarkov.com/support/knowledge/441

[zenith lion]

also my ping is terrible on my own servers

[inland dawn]

how delayed are the twitch drops, cus ive only been given 4 out of 6

[lone valve]

delayed up to 24 hours. its on the way just wait

known issue my friend

in game messenger

[shell briar]

Hey, has anyone else encountered a bug where they couldn't transfer money to a trader?

I can Turn In the $8k for Spa Tour - Part 6.

[lone valve]

did you phone him for that? i mean go and talk to him and hand over the cash as a listed option

[shell briar]

I can not phone him

[lone valve]

any other pre requisites not done?

did you set aside exactly 8000 dollars in your inventory

[neon vine]

hey mods

drops arent working, prapor messages you and says heres a little treat but you get nothing lmao what do we do

[shell briar]

i have 18K

[lone valve]

yeah but set aside 8k on its own i mean

seperate it. try that

maybe do a restrt of the game

[shell briar]

i dit it allready

[shell briar]

its dont work

[lone valve]

@neon vine known issue. people have reported it working after a while. known issue and one of the issues of the day.

Why You Might Have Trouble:
Wrong Currency: You're trying to give him Roubles, not USD.
Transaction Type: Sometimes, if you buy the dollars and immediately try to turn them in for the quest, the game might glitch, as it's a quest turn-in, not a trade.
Bugs: The task has had bugs; if you're sure you have the USD and it won't work, try restarting the game

you could report the bug in game and wait it out

[lone valve]

i belive you man...ima just thinking of things others have done to resolve

[shell briar]

👍

[lone valve]

big update tomorrow ...hoping it addresses these issues

[shell briar]

Thx

[lone valve]

my pleasure man

[lost mason]

what's up with drops?

[lone valve]

the system is telling you ...you have stuff to pick up. another part of the DNS is having issues updating your physical game. known issue..lots of people having issues. wait it out.

update your system regularly via launcher

and dont worry

[blazing badger]

what exactly you mean by update? the one which pops up automaticly or something else?

[slim spruce]

Not fixable right now please wait.

[lone valve]

launcher...top right beside your account name.....drop down..

as sessamy says its borked forr the moment

[zenith lion]

thx, turns out it was a faulty usb port that kept reconnecting and disconnecting.

[limpid remnant]

Is the issue with arena-eft desync fixed or not?

[final acorn]

yo wondering if anyone can help me here

[lone valve]

@limpid remnant for some people yes...for others its still hit or miss. i am just relaying what other players have said in the last week.

[final acorn]

I received a 3d temp ban and I legit have no idea what could have caused it, anyone got any ideas?

[limpid remnant]

Thanks, so the issue isn't fixed, didnt see BSG post any info on the issue anywhere

[alpine canyon]

most likely a bad name

or voip report

[final acorn]

what the hell, I am called General_(my last name)

[glacial compass]

Hey wierd Question did battle eye change something i was able to play tarkov just a few days ago on Linux but now i cant anymore

[lone valve]

@glacial compass this is the FIRST time i have heard someone say they played on Linux. I use linux too and want to play on that not Win. Some time ago someone in here reported that Battleeye will have an issue with Linux. maybe that is catching up with you. But please let us know if you have any further updates on this.

just so we can update other players

[glacial compass]

Just offline raid but not online raids sadly

[lone valve]

ah well thanks for the ask. many people look in here and will be interested. all the best man

[magic terrace]

Is there going to be wipes on PVP ? Like is it 100 decided? Personally I don’t like grinding and then wiping

[alpine canyon]

current character is 100% confirmed non wiping

[upper vortex]

does anyone have a cowboy hat on their scav

[lone valve]

at the moment it is still very optional.

[clear crown]

anyone else having this issue with todays drops? yesterdays worked just fine but todays won't let me claim them. Anyone had a fix?

[lone valve]

drops are not working right now just wait it out please

[thin finch]

Guys, is it normal that the Russian Armed Forces are shooting at me at the USEC terminal, because I can't even pick up a weapon at the beginning? I've seen other people on YouTube doing it just fine.

[clear crown]

ahhh ok sorry haven't checked anything yet

[thin finch]

help me pls !!!!!!

[clear crown]

thank you for your patience 🙏

[lone valve]

you are more than welcome

[fast tiger]

are you in tutorial quest?

[alpine canyon]

have you killed the rogues in the last couple raids?

[desert cairn]

I have a question about whether something is political (and thus violates Rule 1 subsection "political nature posts") or not. Who do I toss my inquiry to?

[copper patio]

ahahaha you and me both pal

[hollow mauve]

Anyone knows why all my raids take so much time to load loot for anything ? 32GB of RAM/SSD with paging file enabled

[desert cairn]

Are you on EU servers? (to rule server connection out)

[tough kettle]

Upss

[hollow mauve]

yes I am

[desert cairn]

Well that rules out wrong servers. I hope someone more knowledgeable can pick this up from here.

[hollow mauve]

6 minutes loading in to raid, 5 more minutes after i restarted because my character has no hands or interface, FPS so crappy

[lone valve]

@tough kettle thois is about drops?

[rugged tapir]

lol im reading the reviews on steam and its mixed ....

[tough kettle]

Yep.
claim 13 drops all goone

[lone valve]

drops are not working right now just wait it out please

not gone...just not sent

[tough kettle]

okay ty

[lone valve]

no worries

[tough kettle]

have same problem ?

[hollow mauve]

My problem is, my character is also loading can't even see what I'm wearing, always get in loading loot starting from 85%

[supple comet]

This?

[lone valve]

no i have been in here for hours and days and i see the same issue arising...sometimes it comes right for epople some not

[vivid escarp]

mine too they show up like this on pvp but not at all on pve

[tough kettle]

ty

[supple comet]

I'm unable to claim these, as you ccan seee at the top "drop not claimed" after clicking claim...

[lone valve]

@vivid escarp temporary not working as it should no other info

please be patient and wait

[vivid escarp]

no worries all good

[lone valve]

yeah its all gonna be fine

you wont lose anything its just a small issue causeing a big problem.

[charred saffron]

How do you even break Twitch Drops

[lone valve]

jeesh man to explain the process is something else. but simply put....the servers are just not talking to each other HOW they should be FOR SOME people.

i have three of us playing Tarkov in this house and we have NO issue with it...only for the first 3 days of release so its not the game..or the network. some issues seem to be...regional...or clustered

its all i have mate...just be patiant my freinds it will all be okay

[jovial anvil]

so the messages like this will eventually have the "incoming package" section?

[lone valve]

yes and Get

please wait it out

[jovial anvil]

so claiming the drops shouldn't lead to any issues?

[lone valve]

no mate

[jovial anvil]

thx!

[lone valve]

the system knows full well what you got , what you claimed and what it gave you. have faith its gonna be fine

[supple comet]

I assume the claiming issue on twitch is because of Tarkov's systems not working right?

[lone valve]

correct

[muted compass]

anyone down to help with low fps issue even after following multiple guides

[lone valve]

yes...its a simple formula. il message you

the FIRST sentance has all the clues

[fast tiger]

prapor message

[desert cairn]

How is Cultist Circle value calculated? Is it how much we buy things for? How much we sell them to traders for? A secret value that's impacted by a further multiplier?

[lone valve]

hey Armafox

[supple comet]

Wat?

[copper patio]

5 whole MP5 is the secret recipe

[desert cairn]

Will that have a value over 400k or just over 350k?

[fast tiger]

👋

[fast tiger]

you get them in a message from prapor

[supple comet]

Did you look at the picture? They aren't claiming on Twitch, its not getting to that stage

[fast tiger]

thats how mine look

[supple comet]

Yes and when clicking claim now, it fails to claim

[fast tiger]

tark and twitch linked?

[supple comet]

Yes, as you can see first 3 claimed no problem. The other 4 so far, unable to claim

[fast tiger]

🤷

[lone valve]

@supple comet i told you earlier...the service isnt working at the moment. please wait. When its uop and running things will be fine

most people are experiencing this issue.

[fast tiger]

would you advise not to claim for now on twitch?

[lone valve]

i am gonna quote you here. earlier a guy told me via message :ima gonna take my pc, go on the roof of my house and throw it at a passing plane"...then 30 minutes later he said "yep that worked".

[fast tiger]

hehe

[lone valve]

@fast tiger yeah just for now. it wont matter if you click or not really. the system knows what you got and what you dont have yet.

[fast tiger]

[lone valve]

lots of people messaging me..il answer you here.
Tarkov is a top end game. really a great technical game that will test you as a player. Run it on a desent pc..and you will get the rewards.

[grizzled quest]

can someone help pls

[slim spruce]

do you have a third party antivirus like "reason cyber security"?

[grizzled quest]

avast

[slim spruce]

disable it to test

[grizzled quest]

didnt work

@slim spruce

[keen ice]

anybody have that a thing where prapor sends you messages saying that hes giving you a "little treat" or something of the sorts when you claim a twitch drop but it doesnt actually let me claim anything?

[slim spruce]

that error is caused by an antivirus blocking the launcher

[sharp stone]

The quest in arena with ref are still buged ? i dont want to spend one more time 1M for nothing

[grizzled quest]

hmmm

[slim spruce]

white list the launcher and game folders

[lone valve]

@keen ice this is not working for the moment please wait

[keen ice]

do i keep my rewards or are those gone?

[lone valve]

nothing is GONE...not how it works. it just needs to sync ..

[lethal shoal]

hey yall, been stuck on this step for almost a week now. as far as i know i have all the prerequisites done. i dont have kappa yet but havent seen it as a requirement. after around 3 or 4 raids when getting to this step the journal entry said that i needed to talk to kerman but he had nothing to say to me. ran 1 more raid on labs and that entry disappeared. since then ive run more than 10 raids on labs and still nothing. anyone know how to get past this or is it just bugged?

[split cradle]

This guy 100% not fair player can someone check him

[lone valve]

@split cradle not in here! please report using in game

[wet nest]

are we getting the drops fixxed im poor

[split cradle]

my bad

[upbeat swift]

Exactly same problem, still no fix

[light plover]

i claimed 2 twitch drops from the twitch website. i get a message for each drop in gmae saying stuff like here is the reward, but i dont see any claim button or reward

[plucky saffron]

Anyone else getting the below

[grizzled quest]

i disabled the mainn security plus white listed

[light plover]

yes

did you fix it

[grizzled quest]

im losing my mind. I bought the game and i cant even play it

[plucky saffron]

Nothing at the moment

[grizzled quest]

@slim spruce

[fleet sand]

Drop error has not been fixed yet, read the chat history and you will get an update

[mortal osprey]

so drop broken

[ornate sparrow]

Last 4 Drops btw

[fast tiger]

same

[ornate sparrow]

1.0 Ready my ass

[olive yoke]

so i reset my pvp account but id didnt get my drop from the gifted subs does anyone know if this is a thing?

[tender saddle]

hello I downloaded arena for first time. I noticed my character does nto exist in arena. Shoudl I create a new character on it? Will that override somethign on my EFT one? My EFT is installed from steam and arena from the launcher

[jovial anvil]

keep ur user the same and everything will transfer

[vivid briar]

👋

[lone valve]

@olive yoke messaged you

hope it helps

[olive yoke]

thank u it did

[lone valve]

🙂

[static token]

i have 6 drops that are just messages?

[lone valve]

and thats okay its where we are right now. its not working how it should please wait

[open arrow]

same

[solar osprey]

this gaame is not working properly since its launch

[lone valve]

i disagree. 3 of us in this house are working beautifully...since day 3 of launch. so its NOT the game...

i got to lvl 33 and wiped today so i can do quests a bit differently and my sons are level 34/ 38

its gonna be fine

[tidal fjord]

hiya i have 9800x3d paired with a 5080 and 64gb of ram ive noticed my gpu usage never goes above 50% usually hovers between 30-40

any way to fix this

[static token]

been enjoying wipe but i didnt start wipe on launch day so i missed the previous drops so i was excited for these drops but i got 3 and the rest are just messages lol

[tidal meteor]

twitch drops aint working?

[slim spruce]

uninstall main security

[mental crater]

anyone got a problem with the BATYA crafts not popping up? I restarted my game and theyre still not there (I have intel 3 and picked up all the items)

[narrow mango]

I've seen others ask but nobody seems to answer. Has anybody ran into issues where your SPEC slots and Secure container are gone after you enter a raid on your PMC? You will still utilize keys that are in there, but your grenade slot gets buggy, you can't use anything in your SPEC slots unless, I assume, it's been pre-set.

*And is there any way to fix it in raid?

[uneven rune]

Hello, I have a problem. I bought the game on Steam, but when I open the game launcher, it shows a user that I didn't create, and I can't edit it or link the account to Steam to receive Twitch drops.

[velvet hull]

anyone know why when i claim my drops, it doesnt give me them. i have yet to get like 7 of my drops

[solar osprey]

tarkov is broken as always, apparently you get them soon

[polar mountain]

any fix for twitch drops

[harsh fog]

i put 3 air filters in my hideout and they all 3 immediatly vanished???

[velvet hull]

its been over 7 hours lol

[lone valve]

@velvet hull how many drops HAVE you had successfully?

[velvet hull]

yesterday drops and the first one today

[lone valve]

@polar mountain service is not working. please just wait

@velvet hull okay so intermittant not completely borked. some people are not getting any at all, even after pressing the button. just wait for the service to resume. Its a known issue.

@harsh fog are they working even though they vanished?

[loud galleon]

How come I can’t turn my tools into Skeir.. do I have to find them on interchange specifically

[light brook]

Same, I claimed 6 of 9 of the drops on twitch. I've gotten two messages from prapor in the game but no option to "recieve all"

[loud galleon]

I’ve been asking for hours

[lone valve]

you have to click the phone and go talk to him

[lucid phoenix]

so can i not get my drops?

[keen ice]

how long do you think it will take?

[solar osprey]

prob to tarkov 2.0

[wide heart]

one question, i got 3 of my twitch drops, completed and redeemed all of them and prapor keeps saying this..

only 3 of them went to the actual game, where's the rest of them?

[solar osprey]

you have literally all the info above

[wide heart]

take this what? i havent got anything from him

[weak granite]

ppl can't read lol xxd

[solar osprey]

ye i see

[wide heart]

i read it just didnt understand it

[solar osprey]

tarkov is broken, you'll get them soon

[wide heart]

ok got it ty

[solar osprey]

np

[flat quail]

Hello, I might find the solution here When I'm on the launcher, I try to install my game, but nothing installs Perhaps someone has the solution; that would help me a lot The game pops up from the administrator, which I accept, but the game doesn't start the download.

[copper patio]

did you create an EFT file in the drive you want the game to be?

[flat quail]

yh

[copper patio]

did you select the file in your launcher?

[flat quail]

i can show you

[flat quail]

yh

[copper patio]

hm

is there an error message when it doesn't start?

[flat quail]

No error message, nothing at all, the game just won't install.

[copper patio]

hm

so you set this and it does nothing whatsoever

then that's beyond my technical abilities

[copper patio]

hm

yeah I have no idea, sorry mate

[flat quail]

Need 74

i have 231

[copper patio]

yeah I can read it

[novel zephyr]

anyone have a workaround to get the drops that you get the mssg for but with no drop attached

[clear raptor]

I finished the btr drivers task swift retribution but i did not receive the quest rewards. is there anything i can do or will this be fixed?

[lone valve]

@novel zephyr the service is down for the moment. just wait please

[novel zephyr]

ok np

[lone valve]

@clear raptor it will be fixed. the game state on your local host saves everything you do...it just needs to interact with the shard you DNS is woorking on

[nocturne egret]

are drops bugged?

[lone valve]

not bigged no. just not operating

[clear raptor]

what does this mean? mb idk what this lingo is sorry

[lone valve]

it will be fixed

[clear raptor]

oh alr ty

[lone valve]

many people think there drops and records of drops are lost and they are not

👍

[clear raptor]

yeah but i'm not talking abt drops. idk how quest items work but if i alr completed the quest and went onto the next one but the quest didn't give me the reward wouldn't it just be lost?

[lone valve]

nope

keep an eye on messanger

[clear raptor]

yeah but isn't the btr driver an in raid reward giving trader

[lone valve]

if he gave you the quest go back to him. but all in game rewards come though messenger

[upper oak]

Anyone know how to fix the bugged bayta task where youre the two tapes you need to craft never show up on your work bench?

[clear raptor]

i alr went back to him i js didn't get the rewards

[supple tartan]

i'm i the only one that does not getting the drops from twitch and yes my account is linked

[clear raptor]

no the drops r tweaking

[supple tartan]

thanks mate

[solar osprey]

tarkov is broken

[clear raptor]

hopefully the patch tonight fixes some of the bugs

[inland dawn]

only good thing about this is were gonna get a bunch of our drops in one go lol

[solar osprey]

you have a lot of faith

[smoky wind]

so noone is getting drops huh

[solar osprey]

yes

[smoky wind]

what happens to them if there already claimed

do they just poof and there gone?

[inland dawn]

i got 3 of them, but no messages for other ones i claimed on twitch

[smoky wind]

what does your message say cause it gave me messages just i dont have the box?

[inland dawn]

i got these and then nothing else afterwards

[smoky wind]

mine says that but dosnt give me the incoming package

[inland dawn]

hopefully they fix it

[smoky wind]

hope so or else i am screwed like 6 boxes

[gilded sable]

I am not even receiving the drops after claiming them

And I know the account is linked

[solar osprey]

its not instantly, i waited about 1 hour

[smoky wind]

me too killer

[gilded sable]

I haven't received any I claimed 7 hours ago

[inland dawn]

i mean its till the 4th of jan so plenty of other chances to get more, just sucks we mightve missed out on a days worth

[smoky wind]

its been 6 hours but it dosnt give me the prompt only the message

yea maybe

[inland dawn]

nikita better not just give us 20k as a fix 😭

[lone valve]

youl get a bandage and be gratefulk

[odd rose]

hooray

[clear raptor]

apperantly for the btr bug i had to alt f4 or smt and reload into game

[ashen fog]

guys why do my twitch drops have no twitch drops

nevermind

[clear raptor]

i'm not even getting the msgs

[ashen fog]

i see now

[jovial anvil]

experiencing this too

[ashen fog]

fun

[fleet sand]

probably add the fix to the patch rollout

[inland dawn]

i really hope the fix makes scopes useable with dlss

its like having a scope dipped in vaseline lol

[vivid briar]

👋

[lone valve]

i already said guys, the twitch/ drop service isnt working please wait

[limpid nacelle]

how long

[lone valve]

no idea

[limpid nacelle]

too long

[shrewd saffron]

did you find a fix

i got a few but then it gave me this

[solar osprey]

prob they will fix it at tarkov 2.0 release

[ashen venture]

did my raid and the game still says its bugged

already contacted bsg in bug reports but anyway to fix this issue?

[limpid nacelle]

contact bsg

[ashen venture]

already did

[chrome flint]

is the arena and eft data sync or whatever glitch still a thing

[worthy jungle]

any fix on the twitch drops??

[spring flame]

Got to Loyalty 3 on Mechanic, but this error shows up anytime I try to buy anything from LL3, or when I try to upgrade my workbench to level 3. Restarting the game does not fix it, neither does clearing the cache or verifying the game files. Pls help.

[static token]

havent had any issues on my end

[stray pike]

Theres still an xp diffrence for me between arena and the base game but it seems like the xp I'm gaining in arena now transfers over

[chrome flint]

gotcha, my homie just finished to great heights pt 5 in arena but for ref on eft it says its still 0/2

[ornate gale]

Rogue bug is back

[sacred edge]

anybody have the issue of completing snowball but not getting it? says 13 of 13 done but not completed? like just finished but got nothing and achievement still locked with 13 of 13. keeps saying each raid its completed but once out, it isnt..

[raven osprey]

do you guys get the crates from drops? still waiting for them lul

[lunar goblet]

if im standard and i alr played a while, if i upgrade to ppe, which gives initial good standing of .20 for traders, will i get that when i upgrade or no

[formal falcon]

Crates still be broken

[raven osprey]

solid solid 🙂 thanks for the confirmation

[gloomy lily]

Hello 2 all. Have same problems withs DROPS. It will be fixed ?

[static token]

hope so

[charred saffron]

For me it still is, and it’s annoying as hell.

[charred saffron]

You’d think BSG would know how to use Twitch Drops at this point.

[willow laurel]

@finite barn @wary cedar @noble loom @zenith crown are you guys aware of the drops being broken?

[charred saffron]

I’d hope they are, they’ve been broken since like four hours into today’s drops

[charred saffron]

Also.

[willow laurel]

?

[charred saffron]

@ing devs and CMs

[fast tiger]

make a ticket in launcher

[willow laurel]

its discord if u dont want to be @ dont have notifications lol

[fast tiger]

@willow laurel
the proper way is to report in launcher

[willow laurel]

I made 3 reports about past issues over the course of the last 6 months and not one has been responded to so clearly its not working

[charred saffron]

Proper way this proper way that, how about BSG makes sure things work before pushing to production.

Same with the Arena and main game desync. Level 23 Arena Level 22 main game.

[fast tiger]

Do you see the name of this channel?

community support

we players help each other

BSG doesn´t do support over discord

[wet nest]

do they check up on this channel for problems with the game???

[charred saffron]

It’d make sense, which is probably why the answer is no

[cerulean loom]

any idea how to fix this or do i have to make a ticket i have been trying to link my steam

[fast tiger]

ticket

[cerulean loom]

okay

[unreal otter]

hey guys ive been trying to get twitch drops for pve but i dont see them in game, i used to play pvp and would get twitch drops there now i dont see any in game (pve)

[lusty copper]

apparently drops are taking a while to be shown in your inventory or messages or something, best we can do is be patient
supposedly pve should be getting the drop crates too starting with this twitch drop event

[unreal otter]

alright fair enough cuz its been an hour already since i claimed them

[grand fulcrum]

hey i claimed my twitch awards on twitch but they arentshowing up in my mail, did they change how it works?

[granite phoenix]

anyone know why loading in after disconnecting takes an insane amount of time for loading loot? theres no way its my pc. just lost a kit bc i had to DC due to audio muffle bug and shit just took 3 times as long as it did loading initially

aight

[torpid cargo]

oh wrong chat omg

[torpid cargo]

its probably servers, and partially ur computer

[torpid cargo]

whats ur setup like?

[inner seal]

has anyone had the moreman audio tape craft in hideout bug? i started the first craft and it used the resouces, most importantly the phone, i turned the genny off on accident and now i cant restart the craft?

[chrome flint]

Have they said anything in regards to this glitch? I’ve seen a lot of people having trouble with it

Actually hold on game just went down for update, maybe this is the fix chat

[tough jolt]

i had this problem

are you playing on steam

i was able to fix it

[rustic agate]

just used the keycard with kerman hashcodes at shoreline and the guards still killed me when i got to the transit zone now this error keeps popping up

[open arrow]

its because the servers are down

the new update

[rustic agate]

oml

[open arrow]

it will be down for 6 hrs it says for the update

[rustic agate]

as soon as i unlocked terminal

[scarlet field]

you would've thought the technical update today would'ved fixed the problem many expressed they were having. it doesn't seem like we'll have any resolution any time soon

[harsh ferry]

anyone know why I not available in this Drops Campaigns ?

[charred saffron]

You’re looking at the current drop campaigns, not your inventory on Twitch

[vapid meadow]

is anyone else unable to transfer stuff from arena to eft?

[charred saffron]

Well the servers just went down for something so

[vapid meadow]

yeah that checks out haha

[harsh ferry]

I see. Thanks. now it show in my inventory smile:)

[grand fulcrum]

hey i claimed my twitch awards on twitch but they arentshowing up in my mail, did they change how it works?

[scarlet field]

if only they were down fixing the account desync between main game & arena. one could only dream

[charred saffron]

It’s been happening all day, hopefully this going down fixes the current issues.

[grand fulcrum]

thanks

[alpine brook]

Theres some sort of bug that when I claim twitch drop i get the in game notification from prapor but theres no button to claim the drops

hopefully fixed with update

[cerulean loom]

Yes

[cerulean loom]

how

[granite phoenix]

4070ti super, 7 7800x3d CPU, 32gb ddr5 6000mhz ram, NM790 1TB SVMe SSD

[tough jolt]

like do you play through steam and not bsg?

[granite phoenix]

i researched a bit and seems lately others experience insanely slow loading times when reconnecting

[cerulean loom]

Yeah i can play steam

i need to link it since for some reason i don't claim the twitch drops

can't claim the twitch drops*

[calm monolith]

having the same problem too

how did you fix the claiming? @tough jolt

[tough jolt]

i mean i dont own the game through bsg, only steam
but i had to make a new account by logging into bsg through steam

once u do that u gotta verify email (it wont let u use the same one)

[torpid cargo]

okay im on a 1050 and shitty laptop idk why its like that for u

but yes reconnecting to a raid, sometimes do take really long

[cerulean loom]

thats what i have

[torpid cargo]

ive noticed reconnecting to a raid can have 2 occurences, a partial DC and a full DC. a partial DC lets u load in really quick. but a full DC makes u load the entire map and loot again. making it take like 3-4 mins

[tough jolt]

as in you only have the game on steam?

[torpid cargo]

idk whats causing the shorter one

[cerulean loom]

i have eft on steam but i am trying to link my steam on the bsg profile and it says its linked already

[tough jolt]

if you guys want me to just shoot me a dm or smt its hard for me to explain through text

[cerulean loom]

i have no problem playing just i can't claim drops from twitch

[tough jolt]

https://discord.com/channels/521608697764380694/659206823798374420

[cerulean loom]

give me 5 minutes real quick

[tough jolt]

allg

[tough jolt]

ill be able to help you in https://discord.com/channels/521608697764380694/659206823798374420

[torpid cargo]

i pressed claim all on twitch

i didnt get it at first

there was like an hour delay for me

[lethal quarry]

how long is the event gonna go on for?

please say feb

[torpid cargo]

why is PVE on steam not on sale?

[tough jolt]

@cerulean loom lmk if that worked once the update is done

[cerulean loom]

okay thanks for helping tho

[torpid cargo]

Do i have to redownload tarkov when i get the steam version?

[livid hatch]

I can't find much information about this but if you upgrade your edition of the game, do you still need to reset your entire account to receive the upgraded content or do you automatically receive everything now without requiring an account reset?

[tough kettle]

nop

[gusty smelt]

the launcher says unheard upgrade is 30% off, but when I go to the site and log in it says it's still $50? Anyone else notice that?

[misty lodge]

You should get a system message with the upgraded contents you are missing.

[heavy holly]

do you guys think we can do arena missions or it wont count because main game down?

[sharp raptor]

why the fuck is it then when i sign into arena my game looks gorgeous but in tarkov its kind of bad. did they fuck dlss that hard in 1.0?

[alpine brook]

I love how in the patch notes not a single mention of the arena and eft xp sync issue affecting many players

[midnight palm]

alright well im running into a problem

anytime i try to launch the game i get this

i have relaunched steam verifed my files and restarted my computer

[static token]

you not see that big bold red notifasction going across your launcher? update is rolling out game is unavailable

[late lion]

Hey guys, is it possible to move my old licence to my steam account ?

I like to have everything in the same place haha

(Europe ; Standard version)

[midnight palm]

I just bought the game

So idk if it was me or not

[sand minnow]

Tarkov TV today?

[high finch]

5 days since i have had any support regarding my account hacked with twostep with no contact from BSG support 🙂

[sweet swan]

Mate strap in for a terrible experience. I’ve been trying to recover my account for the past 3 weeks

Provided bank statements, PayPal statements with transaction ID, along with email receipts.

They still won’t recover my account

[high finch]

its crazy that they have had a data breach and instead of actually helping people stick a sale on the editions to try and get you to buy the game again

[waxen verge]

Is there anyone here that can deal with tickets? I've had a ticket open since the 14th and not had any response.

[high finch]

did you have two step on aswell?

[waxen verge]

Worringly, my issue is nearly the same as @sweet swan, I damaged the phone where my MFA is and im stuck accessing the game, thankfully im still signed into the game on my PC but its only a matter of time till I lose it

[high finch]

the only form of contact i ended up with was with a community manager who did freeze my account to prevent the hacker from playing but no contact since the original email is diabolical i work on an email inbox and clear hundreds of emails a day for work, so unless there getting a couple thousand odd query's a day i really don't know why it should take this long..

[high finch]

has someone actually accessed your account or is just you dont have access to the log in

[waxen verge]

I feel you, i work in IT support and if i left a ticket longer than 48 hours without an update, id be roasted over hot coals

no, no one else has accessed my account, i just cant login without using discord as a third party IDP.

so if my game client ever askes for MFA, im fucked and lose access to the £300 game i bought

[high finch]

likewise id be getting chased down if i dont return an email within 24 hours lol

[high finch]

had a hacker bypass my twostep, fuck knows how was still logged into the launcher so started discarding my kappa and gamma to make sure he couldnt cheat, he then reset the game profile.... i was level 52...

dont expect to get the levels back but i just want access to the account im not grinding 4 prestieges again and have basically every seasonal achievmenet on it.

[waxen verge]

That sucks, sorry to hear it.

[high finch]

sounds like were all in the same boat tbf

[sweet swan]

I didn’t have 2fa on foolishly, whoever accessed my account turned it on and then changed the email, I couldn’t get past the 2fa to stop them. My fault for not having it on, but short of going back in time and videoing myself purchasing the game I don’t know what else I can give them to prove purchase lol

We should just start @ ing the whole bsg crew until it’s fixed

[high finch]

they do nothing anyway i dmd all of them and got a response from one saying they can freeze the account pending a review

thankful i got a response but it doesnt really change the position im in

[sweet swan]

Honestly worst support I’ve ever seen, for the most expensive game I’ve ever bought

Annoyingly I had EOD so I can’t even get the same account back if I wanted to buy again

[high finch]

same

if i dont get it back im not playing not wasting 4500hrs to be treat like shit

[sweet swan]

They have an address in London apparently, I’m going to go to trading standards about it

[sleek comet]

Hello, I have a suggestion. Why isn’t there an animation for loading a magazine? Instead of filling the magazine through the inventory screen, having an animation that shows bullets being inserted into the magazine would feel much nicer. Is something like this possible?

[high finch]

lmfao if that works let me know, still find it crazy how they drop a post a couple of days after i see everyone and myself having issues with hacked accounts saying to make sure to have 2fa and it doesnt work anyway 0 support and then drop a sale 4 days later

grim

[sweet swan]

Russian scammer DNA

[high finch]

based

[cedar sand]

People that have gone through the recovery process say it takes up to a month

You’re going to have to be patient

[high finch]

that doesnt justfiy it

[cedar sand]

No one here can help with account recovery

[high finch]

nah you lot cant

[cedar sand]

I’m not justifying it I’m informing you

[high finch]

youve made that very apparent

[cedar sand]

It’s got nothing to do with us or this channel so stop

[sweet swan]

Yeah that’s all well and good. But when you give multiple different types of proof and get denied

It’s pathetic

[high finch]

no

[cedar sand]

If you are denied it means you didn’t provide what they asked for

[high finch]

if i brake TOS then fair

im not breaking TOS

[cedar sand]

There are more rules than just the TOS

[high finch]

yeah

which ones am i breaking bud

[cedar sand]

Do not use this channel for ranting and follow staff instructions

[high finch]

its not ranting

i will ask for support every day

[sweet swan]

When multiple people are complaining about support in the community support page maybe that should tell you something about the support process

[cedar sand]

Yeah support takes a long time to respond we get it

We are not support, we can’t do anything

Stop using this channel to rant about support or account issues it’s not what it’s for

This channel is for requesting help with game issues from other members of the community

No one here can help with your hijacked account and no one here can help with your support ticket

[waxen verge]

That's a shame, I hope that more people are brought on to work on tickets.

[cedar sand]

Move on now please, leave this channel open for users who are seeking help

If you wish to discuss BSG support please go to #general-chat or #eft-chat

[cedar sand]

??tc

[white steppe]

Don't forget to head on to the Tarkov Community website at https://tarkov.community/ and add your feedback! Devs and Reps regularly look through and answer player feedback there, and your input matters!

[cedar sand]

You need to buy the game on Steam

[prisma scaffold]

Hello, I get this message when I launch the game. I've currently reinstalled everything, cleared the cache, and so on, but nothing works.

[static token]

how do people not see the message on their launcher lol

[cedar sand]

The game is down…

[prisma scaffold]

Is it the same for everyone?

[waxen verge]

yes.. its a patch...

[cedar sand]

Read the big red banner on your launcher

[vapid meadow]

It’s in the big red banner on your screen tf

[solar wadi]

Whats up with Twitch Drops suddenly being busted not giving us the drops?

[waxen verge]

it literally says PATCH 1.0.1.0 is being deployed

here, can you see it now?

[cedar sand]

It’s a known issue, not much more information

[prisma scaffold]

Oh damn, sorry guys, I didn't see it. Honestly, sorry, I look like a total idiot.

[waxen verge]

😄

[prisma scaffold]

Probably because I'm French 😉

[pallid coral]

yo im looking to upgrade specifically for tarkov, i know the reputation tarkov has for its optimization, however what should i priortize to upgrade first?
Current specs: ryzen 5 3600xt, rtx 2060 6gb, 2x8 3200mhz and game installed on an m.2 nvme

[cedar sand]

You want an AM5 X3D processor and DDR5 memory, your graphics card can honestly stay, but upgrading to anything else is going to be a waste of money

[pallid coral]

wow i thought a 2060 would be outdated by now lol

[cedar sand]

It's three generations behind, but it has DLSS and Tarkov mainly cares about your CPU cache and memory

GPU is only really relevant for playing at higher texture qualities or resolutions

[slate wagon]

Any one know if they are ever gonna fix the launcher? I just bought arena but i cant installe it besause of.. well i dont know, i allways have to download the game in here.. but this time it cant update...

[cedar sand]

You should start by posting information about your actual issue and see if someone can help

[slate wagon]

done that a few times before... but the problem seem to persist

[covert flame]

it's posible talk with the support in Spanish?

[cedar sand]

No

[covert flame]

I have a problem with my account

[cedar sand]

??support

[white steppe]

[e-mail]

[cedar sand]

Please email BSG

No one here can help you

[covert flame]

i write two messages to this email

but no reply to me

[cedar sand]

Then please wait for their response, there are no support staff here

Not a single person here can help you with your account issue

We are players just like you

[covert flame]

yesy

obviusly

but I wrote 10/12/2025

my english is very bad

i'm sorry

[cedar sand]

I understand, but we can't help you, you must wait for them to respond

We are not support

[covert flame]

okey

thanks you

[cedar sand]

Packages list what comes with them on the website

https://www.escapefromtarkov.com/purchase

[cedar sand]

@queen oxide ⬇️

??modmail

[white steppe]

Hello! In order to use modmail, please open your DMs to server members.
If the previous does not work ; will have to adjust your per-server Privacy as well.

https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png
https://cdn.discordapp.com/attachments/983260800791756820/1047686581575766047/image.png

[lavish blaze]

Does the update not exist for you guys too? On steam I mean

[cedar sand]

It is not out yet

[lavish blaze]

gotcha gotcha ty

[upper ermine]

Is there any ways to retrieve my account? My email address I've signed up with in like 2022 is no longer accessible and my account had 2-factor authentication to that email.

[cedar sand]

??support you must contact support about this

[white steppe]

[e-mail]

[upper ermine]

okidoki thanks

[slate wagon]

@slim spruce will there come a downloadeble file (the pinned one) of the current arena files?

[slim spruce]

i can yes

[slate wagon]

awsome...

[calm monolith]

anyone know why when i press on arena i get this? it then logs me out

[slim spruce]

i updated it

[slate wagon]

thanks

[upper ermine]

Your email could not be delivered to one or more recipients.

How fix

[cedar sand]

I don't know, contact your email service provider

[upper ermine]

The support email address no longer exists

[cedar sand]

It does exist, are you sure you're typing it correctly?

[upper ermine]

copy pasted it from the bot

[cedar sand]

You must have a space in there somewhere

Because I just tested it and it's working fine

[upper ermine]

nvm apparently it's

Diagnostic-Code: smtp; 554 5.7.1 Message rejected under suspicion of SPAM;

when I've never actually emailed them xd

[slim spruce]

are you on gmail?

[upper ermine]

hell no

Proton

[slim spruce]

they block proton

[upper ermine]

for what

[slim spruce]

spam

[upper ermine]

?

i'll try through gmail i guess

[slim spruce]

gmail is good for tarkov

[upper ermine]

yeah but it's hot dogshit in general

[stark gale]

bro launcher isnt even working no more

[torpid cargo]

If I buy tarkov on steam will I have to redownload everything?

[upper ermine]

yes

[torpid cargo]

that’s stupid

[upper ermine]

Thats just how it works

[wary abyss]

Does anybody know why i can't buy the spear 6.8 / hk/ val in arena? i have all conditions met and it still says that i dont have enough money when i do..

[little scarab]

How does it work, it says to upgrade from EOD to Unheard has 30% off, but i dont see the sale and still have to pay 60 bucks

[cedar sand]

The patch is already live

[oak cliff]

do insurance claim timers pause during updates?

[stark gale]

why doesnt it show me the gift

[slim spruce]

$50 is the sale price that doesn't stack with other offers for eod to unheard

it was normally 100$

[little scarab]

wait sorry im an idiot, what do u mean by stack with other offers?

[slim spruce]

it's already 50% off

no more

[little scarab]

oh i see

im an idiot, i thought unheard edition was 200 dollars, but its 250

[upbeat swift]

Any idea how to move on from this? been stuck here 3-4 days, cant contact kerman, is it bugged or? Still looking for fix

[torpid cargo]

I bought PVE and standard on steam. How does the PVE connect to my account? I linked my steam just now in the website

[little scarab]

thanks to

[cedar sand]

You open the game and click PVE zone on the main menu

[torpid cargo]

When I checked on the tarkov website it doesn’t say if I have PVE or not

[cedar sand]

It's an expansion not a game edition

You access PVE by opening Escape From Tarkov and clicking PVE zone on the main menu

You don't access it via the website

[mild flame]

happily playing

[boreal pine]

if i didnt get the event quest is there a way to fix it?

[cedar sand]

You probably don't have the requirements to get it then

[torpid cargo]

i see isee

[boreal pine]

do you know what that would be? i dont remember them ever putting barriers in front of events other than the most basic prerequisites

[cedar sand]

They have always done this

And no, the update just went live

[pallid coral]

There is no game with name "eft"
Parameter name: game

ERROR: 0

happens when i try to open the launcher from steam

[boreal pine]

thank you for the awesome support lol

[dapper moth]

is tarkov down?

[cedar sand]

You're asking questions that people don't yet have answers to though, the update only just went live, people don't know exactly what prereqs are required for the event taskline, once they do it will be posted on the EFT Wiki

[dapper moth]

im getting gateway timed out

[boreal pine]

thats all well and good. but the way you respond to people its like you dont really want to be a mod answering questions lol if you cant be bothered go fill your time with something you deem more useful

[slim spruce]

https://imgur.com/a/bXcVEe6

[cedar sand]

I'm sorry if you feel that way but all I did was answer your question

[boreal pine]

🫡

[calm monolith]

what is this backend timeout error is this ok?

[dapper moth]

i did feel like that was meant to be a rude response no joke but i dont care about that cause i dont wear my feelings on my shoulders I am just trying to fiuind out if its my end or tarkov to why im getting error gateway timeout when i try to log in

[glacial snow]

tarkov releases update > tarkov breaks.
Normal behavior haha

[dapper moth]

gotcha

[cedar sand]

There are many users trying to get into the game all at the same time

Just give it some time and the servers will cool off and issues should subside

[dapper moth]

and cekannaya we good

[vast ore]

how do ilink my discord to my tarkov account

[cedar sand]

Via your profile on the website, the "linked accounts" section

[white summit]

just updated

[cedar sand]

Many users are all trying to launch the game at the same time, it'll work with a bit of time, the servers are clearly under heavy load

[dapper moth]

yea mines differnet than that it tells me error code Gateway timedout

[cedar sand]

There are many different errors that can be thrown because of this

All people need to do is be patient and give it a little time

Everything will be back to normal once everything has settled down

[misty lodge]

patience is a rare thing to find 😂

[nimble anvil]

hello guys i'm new to tarkov. i have a frustrating error here as i creating my character this error appeared.
do any of you guys have a fix for this?

[cedar sand]

The only fix is waiting

Servers are having issues due to the update just going live

[glacial snow]

trakov releases update > tarkov breaks.
Normal behavior for this game, just wait it out.

[nimble anvil]

ahh i see thanks guys

[pallid coral]

try again it worked for me after a couple of tries

[torpid cargo]

so everyone is getting this?

[still sigil]

I CANT SEEM to log in is there someting wrong ?

[rare warren]

glad they remove the back out / 28 minutes now 😄

[limpid nacelle]

Are twitch drops working yet

[static rover]

Got all mine this morning that didn’t come through yesterday @limpid nacelle

[modest ice]

The leave button was always gone at that stage as far as I can remember

[rare warren]

yea but i would back out before that bcs i had 10 minutes already

idk didnt have it there maybe bug or something

[still sigil]

why cantn i log onto my account ? ?

[glass cargo]

are the twitch drops still bugged? cos ive only received half

[warm onyx]

Hello! I think my game is broken,I'm not getting EXP from quests and I can't sell items!!

[timber roost]

Same

25 mins queue atm

[stark sonnet]

unfortunetly same boat 🙁 made the mistake of completing chemicals part 3 and no rewards after 504. RIP

[still sigil]

are the servers downn atm =?

i cant login or change my password

[jaunty ermine]

i can't get exp after finish task

[solid basin]

market broken

[fast tiger]

Wdym
Whats your ban code

[oak schooner]

How is it possible that bsg still can't even keep the servers up. After selling more then a million accounts Think about it. More then 35 million And the game is still shit. Stop coming with new shit. How about stability? 🤷🏻‍♂️. Fix for once

[autumn warren]

Everything broken for now

[fast tiger]

Is bsg in the room with us right now?

[misty lodge]

holy fuck, relax. They have only just updated all the servers which there are bound to be teething issues for the first few hours. Go touch some grass for a bit

[tender shard]

Can’t log in on the website , says maintenance, does anyone know when this will end ?

[modest ice]

This is a problem with gaming in general. No game company with this big playerbase can do this without any issues at all. Just chill for a few hours and it is all good

[still sigil]

same here

[glass cargo]

almost like youve never played an online game since 2018... think about WoW who always have server issues on a patch, or most online games.. it happens . what are you a 12 year old with adhd who cant go 5 min with out looking at tiktok... calm the fuck down man

[compact turret]

i get this

[still sigil]

what does this meann ?

[compact turret]

somebody know how fix this?

[glass cargo]

guys look there

[misty lodge]

Exactly what it says on the image.

Wrong Email or password

[glass cargo]

they have said there is issues

[cedar sand]

It means your login info is wrong

[still sigil]

well it aint

[light plover]

how do i remove this

[slender fiber]

GG

[glass cargo]

let me correct with the right link

[still sigil]

i cannt loginn even tho its the right email and password and i cannt channge password either due to maintannce

[still sigil]

thx

[cedar sand]

There isn’t any maintenance right now

[cedar sand]

Well you’ll have to wait til you can access the site

I can login just fine though I claimed my gift

[still sigil]

ok, im just afraid i have been hacked i havennt been on for the month

[ocean horizon]

When i gonna upgrade stash it a full price is this a scam? it didnt disscount

[still sigil]

prolly taxes

[ocean horizon]

Use Thai baht

[light plover]

dont right now cause servers are on fire

[ocean horizon]

it like buy in full price

[void tide]

why does my to great heights quest not work still? Ive won both a checkpoint and a last hero and still no way to complete the quest

[umbral crypt]

brooo thats the new Tarkov Event update called ''The Gateway''

[compact turret]

what i need to do?

[cedar sand]

You must be patient and try again later

[granite lintel]

I get an error about a Gateway Timeout and my tasks look like this right after selecting "Big Customer" to complete Chemical - Part 4. Should I be worried?

[compact turret]

if I go to the password reset website, it says technical work

[compact turret]

okay

[cedar sand]

Please open a support ticket via the website or your launcher

[unique otter]

new quest not tracking kills whith headphones, please fix

[red gull]

help

[last terrace]

Anyone know what the new test drive part 4 RPDN looks like? Mine was deleted from messenger

[fast tiger]

Make a bug report in launcher

[median kernel]

tarkov is telling me to link steam and bsg but last time i did that while servers are having a slight seizure it started resetting my acc daily

[median kernel]

so im guessing servers are fucked right now?

[red gull]

yes

[granite lintel]

How would I know if support responded to my complaint?

[median kernel]

did they optimize customs or have you not played customs yet

[cedar sand]

They will reply in the ticket

[carmine dragon]

Can I alt+F4 the game?

[red gull]

this was gonna be my first raid since the update and im stuck in the queue

[granite lintel]

It's up to you

[red gull]

havent been able to get in yet

[median kernel]

gulp

also they should lowk try to balance the usage out between cpu and gpu while loading if its even possible

[carmine dragon]

don't say that lol

[median kernel]

cause everytime i try to load up custojms, if i have discord open, my pc explodes because of cpu

[granite lintel]

Okay, I apologise and take it back

[red gull]

yeah customs this wipe has been really bad for me. somehow i run streets better than i run customs its insane

[median kernel]

also who ever mod is here i would like to report a user directly to you guys in tarkov but idk if you guys can do anything about it

[slim spruce]

no, report them ingame

[median kernel]

welp that'll take 15 years for a guy with the hard R in his name

[wispy holly]

if i link my steam account to a bsg account do i lose all my progress?

[median kernel]

oh nvm not hard r but still not better

[snow veldt]

where can i find the christmas tree on interchange

[median kernel]

is santa in pve now?

[slim spruce]

you lose progress on steam account yes, bsg account over writes it.

[snow veldt]

yh

[wispy holly]

bro the wth

[median kernel]

its telling me to link it again but its already linked, do i go through or is it going to fuck all over?

cause oi

i literally just unlocked prapor ll4

[slim spruce]

did you link, unlink and link again?

[median kernel]

no, i linked it like 25 days ago on release, it worked, havent done shit since

and now im logged out, i try to log in, its telling me to link

[slim spruce]

contact support in a ticket on the website

[slender fiber]

WTF

[hallow nexus]

I moved my steam guard to another device, does it affect bsg account linking? cant seem to log in after clicking link bsg account to steam

[wispy holly]

well that's mildly infuriating

why don't they warn you about it why is that even a thing?

[hallow nexus]

no clue, but login in works on the separate bsg launcher(not from steam)

but ofc it tells me to launch from steam

[slim spruce]

@plucky pawn to use modmail your dms must be open

[cedar sand]

Log in to the website, go to linked accounts and then link your steam account there, you still need to launch the game from steam

[median kernel]

how long does it take for a response from support?

[hallow nexus]

cant seem to do that right now, website account setting is under maintenance

[cedar sand]

Then you’ll have to wait a bit

[hallow nexus]

Got it! thanks

[carmine dragon]

ALT+F4 and you get back to the lobby

[median kernel]

how long does it take for response?

[stiff jewel]

I'm having trouble just signing in to the launcher from Steam. Are you also getting an Error 0?

[hallow nexus]

Yeah error 0

Service unavailable

[median kernel]

for me its telling me to relink it

[stiff jewel]

I think it's the servers, not something on our end but idk

[median kernel]

and im scared that will reset it

[placid gate]

same

[hallow nexus]

yep exactly the same message

[sand shadow]

BSG try to have good server challenge(impossible)

[dusk kraken]

Hello guys,
I own a legal copy of Escape from Tarkov purchased on Steam and when I try to purchase the stash expansion on official website, I get this error:
"You can only purchase the expansion if you have an active copy of the game on your account."
Steam is linked already in my profile on eft website 😵‍💫

[cedar sand]

Yes the servers are having issues right now

You just have to be patient guys

[stiff jewel]

Yeah, that's what I thought.

[wild turtle]

Are we aware if it's server issues stopping people from getting event quest, or whether it's locked behind quest progression?

[cedar sand]

If you don’t have it you haven’t progressed enough with Mechanic

[median kernel]

what quests do you need to complete?

[vagrant fox]

For steam users that are having an issue getting into the game, i had to do this during lauch and it still works right now.

What you do is you go to the file directory of the EFT Launcher and NOT eft.exe
open launcher and it will not start the game through steam - it will start separet to steam and will work for both Arena and EFT and also updating game, once the issue is resolved you can go back and play it through steam as normal

[cedar sand]

We don’t know the update only just went live

[midnight kindle]

Where can i get link to download tarkov update? My Launcher doesn't let me download it

[wild turtle]

is there any idea what its locked behind, sitting on level 4 mechanic with only a few of the later ones not done

[cedar sand]

No we don’t know yet we have not had enough users provide information

[dusk kraken]

Does anybody had that issue ?

[vagrant fox]

can you pin my comment so other ppl that are having this issue through steam can get into the game this way

[cedar sand]

Then you are not logged into the correct account

[hexed isle]

Drops from yesterday working yet?

[warm onyx]

Did I lose my exp from completing quest?

[dusk kraken]

but when I logged in i've got twitch drops ingame which are linked same way this account is 🙁

[hallow nexus]

This exe right?

[vagrant fox]

yes

[cedar sand]

Looks like you should email support or open a ticket then

No one here can assist with account or billing issues

[dusk kraken]

gucci, thank You Sir

[still sigil]

i still cant loginn it says wrond password but i know it is nnot the wrong password

[cedar sand]

If it says your password is wrong then it is wrong

[still sigil]

IT AINT

[cedar sand]

Reset your password then

Or email support

We can’t help you

[still sigil]

not wrong email either

[median kernel]

doublecheck if you accidentally pressed another key, or made one capital?

[tight gull]

When I do this though it asks me to install the game again?

[hallow nexus]

doesnt seem to work, do you have the separage bsg launcher installed? it gives me a prompt saying launch it from the directory of the separate bsg launcher

[still sigil]

did several times

[vagrant fox]

you can do that, and later remove it once the steam issue is resolved, i myself have 2 separet eft´s

[vapid meadow]

Merry christmas everyone i hope you enjoy your present of servers not working nor the game

[vagrant fox]

i do have 1 launcher but it is connected to both eft´s (steam and standalone)

[still sigil]

is it worth buyinngn unheard right now as in does the website work ?

[median kernel]

you cant even log in yet youre thinking about buying it now?

[vapid meadow]

nothing from BSG works

[still sigil]

true

[cedar sand]

@compact pelican English only

[hallow nexus]

appreciate the help, maybe it works for others

[vital tartan]

"we fixed wait times"

[median kernel]

servers having seizures

[vagrant fox]

it should work for you aswell, im currently doing it this way to play the game, did this on launch aswell

[vital tartan]

understandable

[compact pelican]

“I can’t register. I just bought the game on Steam.”

[warm onyx]

I completed a couple of quest but got not EXP should I open a Ticket?

[vagrant fox]

you can try making a doulbble install of eft with the same launcher

[slim spruce]

does it say email can't be registered?

[hallow nexus]

I will give it a try! Thank you

[compact pelican]

The registration website is not reachable

[hallow nexus]

Login works now

[tight gull]

Steam's back up for me now

[slim spruce]

there is server issues right now because so many people logging in

[hallow nexus]

Can launch the game as well

[vagrant fox]

nice

[warm onyx]

What happens with this error

Should I open a ticket, I lost a couple of quest exp and I needed that !~!

[cedar sand]

Unfortunately BSG do not compensate for lost rewards or experience

There are many issues with servers right now

[compact pelican]

Do you know when it will be working again?

[slim spruce]

soon

[signal maple]

how soon?

[mild flame]

soon

[signal maple]

how soon?

[indigo bay]

how soon is soon?

[signal maple]

on a scale of soon to soon preferrably

[indigo bay]

how soon is soon is soon

[surreal sun]

When someoen shoots my fps go to hell anyone else?¿

[cedar sand]

Guide is in the pinned messages of this channel

[versed fox]

why am i unablee to get the new Event questline?? its not their for me at all?? im lvl 44 and almost kappa and its not their what so ever??

[cedar sand]

It is not out yet

[surreal sun]

thx, but why does this happen?

[cedar sand]

Driver conflicts

[versed fox]

@cedar sand yes it is streamers are doing it... Axel_ttv is doing it

[cedar sand]

No, he's doing the new task from Mechanic for the earbuds, that is not the event

[versed fox]

i dont even see that task lol nothing new showing up for me lol

[dusk kraken]

You were right! Thanks You 🙂

Wish You all the best

[versed fox]

@cedar sand so do we kno when the actual task line will start?

[cedar sand]

Whenever BSG switch it on

[versed fox]

ya whatever that quest is ppl getting from Mech only select ppl even getting it lol

[worthy turtle]

I successfully received day1 twitch drops in game however I still haven’t received day2 drops in game yet although I can confirm I received drops on twitch.

[old carbon]

got a big error on my last terminal run and now I'm not getting the evidence case back anyone know how to fix?

[cedar sand]

There is nothing anyone can do to assist you here

You must just be patient and see if they arrive

[cedar sand]

It will be sent to you from system, you must wait

[old carbon]

yeah I've been waiting 3 days lmfao that's not normal

[cedar sand]

Then open a support ticket or something

No one here can help you with this sorry

[old carbon]

usually it was straight out of the raid

the fact you need to contact support to play the most basic feature is wild

[cedar sand]

[compact turret]

this appears after creating a character and selecting a nickname, and after clicking the button, the game closes with this message

[cedar sand]

The servers are experiencing issues currently, lots of users in the same boat, please try again later

[mild flame]

thank you mods for your hard work. must be a flood of work now.

[cedar sand]

This channel is for technical issues, please use another channel

[ruby swallow]

Test drive part 1 kills aren’t count for me with the sr-25 I’ve triple checked the attachment are correct. I started the quest before this new update when it was kills with the M1A so I didn’t get the SR-25 from prapor when you accept the mission

[cedar sand]

Show the weapon you are using

[ruby swallow]

One sec away from pc

[torn charm]

ok so i got the activated rfid card after crafting it for 36 hours, and i cant put it in my pmc's inventory
why?
i really need to understand what am i doing wrong, im trying to drag it into pmcs inventory and it wouldn't allow me to leave it there glowing red

same goes for my gamma container

[cedar sand]

This is the taupe variant, it’s likely that it was an oversight and only the black one works

[ruby swallow]

painful thanks mate

[light plover]

i have 2 sr-25

[torn charm]

ok i figuered it out, it just goes into spec slot

[light plover]

what does christmas tree is hideout do

[cedar sand]

Lets you craft things

[light plover]

bruh i sold all the ornaments

[cedar sand]

!unmute 310910169997639681

[white steppe]

✅ Unmuted meele1304 (Case #198349)

[karmic temple]

thanks

[velvet night]

Test Drive pt 1 - Changed from M1A to SR-25 am i going to be getting that SR-25 which ill need? cus getting that schmidt and bender scope i need to be lvl 40 to buy on flea....

[cedar sand]

You are given one for free in the gift on the website

And if you already started the task, you were already given the suppressor and the scope previously

[karmic temple]

Hello there, does any1 have a "Fix" for this task?! I already have access to lightkeeper and i already finished a couple quests for him - i also tryed the "reddit comment" where you should extract and survive on any location beside Lighthouse - close the game - clear cache + logs and dont toutch it afor 10h+ ... this wont help i tried it 4 times in a row now its just a waste of time and without the access i cant finish the other stuff in there since i already extractet 20+ times on labs and Mr. kerman didnt contact me - also mechanic wont talk to me and LK always repeat his first time visit dialogue where he explains where he is ...

[summer viper]

i just died from cold how does that work?

[worthy turtle]

thx for the reply, ok i just wait

[surreal sun]

Do thermals still work with the frost debuff?

[mild flame]

drains your stamina, hunger, thirst more?

[summer viper]

oh but im not sure that i died from that cause i had no cough or loosing hp i was just suddenly death

[short raven]

Bruh... any fix for this or just wait?

[flat quail]

Hello, I'm having trouble installing my game. Here's what happens when I try: the download doesn't start Thanks

[nimble rock]

How long does support take to get back on issues? Or am I shit outta luck til after the holidays?

[karmic temple]

for the last issue i created on 5th of december i waitet almost 2 weeks ^^

[nimble rock]

Lmao fantastic

What a joke

[cedar sand]

It varies depending on the issue and the volume of tickets

[karmic temple]

i mean i will not be a "ticket" worker at BSG they will recive hundrets of thousands of ticketd i guess^^

[cedar sand]

No one can give you an accurate estimate

[nimble rock]

Well they literally scammed me. I bought the game in Jan '24, played for a few months then got into some other games, tried to re-download to play some over the holidays and it says I have no purchases

[cedar sand]

Then you are logged into the wrong account

[nimble rock]

Sent them receipts from my bank, email, and payment platform

Lol no I am not

[cedar sand]

Game licenses do not just vanish, I have helped users with your exact issue dozens of times, every time it was just a simple misunderstanding of them being logged into the wrong account

[nimble rock]

I have one account, there is no way of me having a second account

[cedar sand]

That is what they all said

[nimble rock]

I still have all the emails of the confirmation codes to log in

[restive flame]

where are christmas bulbs found?

[nimble rock]

In this email

Back when I played regularly

[cedar sand]

Valuable spawns and near Christmas trees

[restive flame]

cool thanks

[karmic temple]

so if you click on "Forgot password" you will get the email right? maybe you could be "hacked" or something and the bad guys changed your email?

[nimble rock]

Yes I get the email

I changed my password when I tried to play again recently

Username is the same and all

[karmic temple]

hmm... so maybe just wait untill you get answer from your ticket i am stuck too and it kinda pisses me off... since i cant make any progress and there will be no fix again for this story chapter..

[weak granite]

which story chapter?

[nimble rock]

I understand treating everyone like an idiot off rip, completely valid for most situations. But theres no way the password change email goes to this email, all of my login codes go to this email, my username matches, the payments are linked to this email, yet this account could potentially be the wrong one. Literally impossible.

[lone hound]

I had the wrong twitch account linked to my tarkov account and redeemed gifts, it says now the gifts are already used, am i cooked? or can i get help for this

[cedar sand]

I am not treating you like an idiot, I am telling what I know from seeing this exact scenario play out literally dozens of times

And either way, no one here can assist you with account issues

[granite locust]

so the 15 kills with active headset aint working? used shotgun, gssh active headset and bankrobber rig xd

[nimble rock]

Well it must not be exact because I have the evidence that this is the proper account.

I guess ill just... wait, and then probably have to report fraud

[cedar sand]

This Discord server and community support channel is operated by other players of the game

[nimble rock]

Fair enough

[cedar sand]

Please contact support at [e-mail] for help with your account

[weak granite]

cooked sadly

but i think twitch drops are bugged anyway

i didn't get any of mine yesterday bar 2

[karmic temple]

can i post the message link or will i get muted for this aswell? 😄

[idle briar]

Day 1 twitch drops worked for me, but I didnt receive anything from Day 2 yet

[weak granite]

i don't think you can post links

[misty lodge]

I got my twitch drops with my prapor insurance claim. They were there with it luckily

[karmic temple]

so just check my mesages above they are not far just asked recently 15:56 time

20 min ago

[weak granite]

ah, no idea sadly sorry

[frail hollow]

Servers are dead, again.

[karmic temple]

ye... i mean... what else i have to wait untill i will get a response on my ticket... since i guess there will be no "fix" 😄

[mild flame]

restart your router? nothing we can do.

[lofty mantle]

bsg attempt to document anything impossible mode, why randomly change tasks a month into wipe? lmao

[weak granite]

which td is this?

[lethal quarry]

how long is the event gonna go on for? perhaps jan end or early feb???

[weak granite]

usually a month

[cedar sand]

What do you mean?

[lofty mantle]

td5. theyre all different though

[weak granite]

td1 looks fun af

[lofty mantle]

annoying being done with sr2m and now we have to use it again, lol

[weak granite]

oh

[eager nebula]

this is an issue i have

okay, i have a charge for xsolla when i tried to get the gold squadron outfit but the site claims i didn't buy it... im confused

[weak granite]

true

didnt even think of that

[cedar sand]

#community-support message

[eager nebula]

altighty

[weak granite]

anyone got a pic of the new dumbbell

[rustic agate]

how do i get the case back

[weak granite]

!wiki dumbbell

[fair agate]

https://escapefromtarkov.fandom.com/wiki/Collector
Not the correct result? Use !wiki page dumbbell for a direct link.

Escape from Tarkov Wiki

Collector

Loading page description…

[cedar sand]

It will be delivered to you in your messenger

[lethal quarry]

faaaaaaaack

unfortunate i wont be able to play this event

[eager nebula]

welp filed the ticket, hopefully something comes of it

[short raven]

I found a WinodwsPowerShelll command and it worked fine

[eager nebula]

figured my issue out, is there a way to delete a ticket?

i don't wanna accidentally waste the time for some support staffer when i managed to figure out what happened is why i ask

[frail wing]

any idea why my mannequin clipping through the floor?

[queen oxide]

Tried to transition to Labs from Streets and jsut stuck on a loading screen. What can I do?

[little hinge]

can anyone tell me why my eod addition isnt applied to my profile since the release of 1.0

[cedar wasp]

Still not receiving Snowball achievement after completing it even tho said it would be fixed in the patchnotes

[surreal sun]

Is there a way to not have cold status in the o utside=?

[frozen jasper]

how to fix freezing affix in raids?

[mild flame]

no

[cedar wasp]

wear a ushanka or beanie

[mild flame]

vodka, stand next to fire

[slim spruce]

drink alcohol to stop freeze effect

[queen oxide]

The screen I'm stuck at

[loud galleon]

wtf do i do with the ornaments

[rustic agate]

Can multiple people extract from terminal?

[cedar sand]

You craft items in the tree in your hideout

[mild flame]

christmas tree in hideout