#community-support
1 messages · Page 360 of 1
try an integrity check
ive done that like 10 times and redownloaded the game 3 times now
can someone help me i cant complete quest in PVE from reff
I get a CF-RAY code as well as the "Error on POST Error: 0"
No access to the game or website.
thats outta my abilities there
How do i summon the apple. she might know how to help
How do you hand in the 5 dogtags to prapor to unlcok Reserve
I cannot speak to him to give them
i cant link my steam account tells me i already have a game linked and i never owned a game from bsg
did you buy game thru steam?
yes
ok ill try that but pretty sure i have done it from there signed in and out a few times
tells me to sing into steam from the authorization form
?
Has anyone had a problem resetting their PVE? I have clicked reset multiple times (says account has been reset afterwards) on the launcher and website, to the point where it says spam protection... i open the launcher back up and my account hasn't been reset.
Im having similar issues on my 7800x3d with 3070ti and my 4080 super pc
is dorm overseer key bugged or just changed? it isnt spawning for me on shoreline
still havent figured it out either happeneed to me 30 min ago
I was just typing this same issue
I'm just trying to play PVE to take a damn break
same problem here
any fix yet?
anyone know if dorm overseer is working yet?
still wasnt working for me 2 hours ago
thx
anyone know what to do if the accidental witness quest wont progress
i have dorm 110, i went around the kitchen, ive gotten the note of the door, and i died after getting the note in 110 but the quest went back to before i went around the kitchen and now it won't progress
i cant talk to skier either
anyone find a fix?
i just got locked out of traders because of a "failed" captcha were it said to select the toilet paper
anyone has same issue , by selling or buy money decreases but not increases ?
hola buenas me an robado la cuenta alguien que me ayude o donde puedo hablar con alguien gracias
I MADE GUN EXACTLY TO TUTORIAL AND IT MEETS ALL REQUIREMENTS BUT WHEN I HIT TURN IN IT GIVES ERROR
like it has the yellow check and all
error says ergo 57 instead of 57 WTF
ive tried restarting 3 times clearing cashe and logs
pc problem not game try switching ports
is safe room extract bugged on interchange? everytime i open the door, it closes by itself
my account wont wipe
Alright, i feel like im going crazy. i have been trying to download this game for 3 days. i have wiped the entire computer 4 times so i know there are no duplicate files. i have disabled the antivirus, and everytime it downloads the files, goes to verify them, and then fails and makes me redownload them again
ANY MODS HELP??
i managed to wipe pve
tell the class!
last thing i did before it wiped was to verify the integrity
of the files or whatever
das it
?
so you verify then hit the reset button ?
i hit the reset button then i verify
you left the launcher open to or? just to double check
nope launcher was closed
So the fix for their game not doing what it has for the past year is let the community figure it out and it will be fine? and we like this game? they need to fix their launcher, their servers, and their game. 10 years to make a game and this is the product they released? dont get me wrong, they have good bones, but 1.0 release should have at minimum the launcher issues fixed for everyone to at least be able to launch the damn game
IT FUCKIGN WORKED
@cedar sand Hi we spoke yesterday, if its been over 27 hours now since the quest bug, where do i go from here
IT WORKED
I FIXED IT
my b i was rushing to tell the othrs
27 hours of this on game start
Worked for me thanks for the info!
hell yeah glad it worked for yall
been getting this for the past 3 days, have done every thing possible pls help
disable all antivirus and firewalls
anybody got issues with battleeye? game was working fine and then crashed after lagging
I cant access the game due to quest is unavaible, this has been the case for over a day
submit a bug report in the launcher
I did yesterday, is it just a waiting game?
Tad annoying being locked out for days on end
i spoke to soon the game wont even go to main menu now it says 1000-encryption paramenters???
Completed task "To Great Heights - Part 2" in arena and switched back to EFT PvE and the quest isnt marked as complete and cannot claim.
who do i contact to fix this?
Having some issues receiving my twitch drops. I made sure everything was linked together and unlinked and reconnected to see if that help but haven't gotten any yet. any suggestions?
3rd party antivirus is blocking
turned off
can you join a vc call I can help
sure mate
guys i complete the great heighest part 5 in arena its completed in tarkov is 0/0 how can i fix it
Same thing happening to me.
bro its the all day i was doing this quest and i can't complete it im going insane rn
Been trouble shooting an FPS lock of 60 when in borderless windowed mode with nvidia smooth motion on. This only happens when smooth motioin is enabled. If I go full screen with smooth motion on the fps goes above, usually 100-120 before the framegen.
same rn
same mate, been struggling with an Awful 1/12 winrate.
generic error battle eye?
it just resolved for me took a bit
how did you do any raid as pmc or scav or a game in arena?
is there is a way to solve this
other games (SIGE X, BF6) my ping is around 60 70
mistyped my password once and cant sign in for an hour are we serious? nothing I can do?
Hey, I have a problem, maybe someone can help. When I want to upgrade the toilet or workbench in the hideout, I need the electric drill. I have 5 of them in my inventory, but the hideout says I have 0. Anyone have any tips?
nah, just after a while it completed, dunno what to say
So my daily tasks haven't reset - they should have done around 4 hours ago.
Anybody have an issue with skier not unlocking. Extracted and survived interchange.
Anyone got any fixes or tips for the long loading loot times? 32gb ram and on an SSD so it shouldn't be either of those as an issue
Has to be fir iirc
win one match then switch back to tarkov fixed it for me
My 5 drills are found in raid 😮
Clipping?
when they cant even fix their launcher i dont htink this is a priority
Prapor is bugged. Didnt reply to my request!
@little bone joining rando calls doesnt own game just trying to start stuff
"scayboi" promo code lets goooo nikita lol
frrrrrrr
PSA to tarkov community. Twice now, the issue has been a program publisher "Reason Cyber Security" If for whatever reason you can't access Windows+R and type windowsdefender://exclusions or access your windows security. Go to control panel in windows by using the search bar and click uninstall a program, find any app with the publisher name "Reason Cyber Security" and remove it.
Saying I have error 704 quest not avail, this is imcomplete on tarkov but ready to collect on arena? Could this be an issue
@slender scaffold by the way this dude is a legend, helped with everything
Sorry this is great heights 3
Thank you ^_^ Glad I could hlep
no i havent?
Hi, my friend is getting the error “Your Steam account is already linked to another BSG account” even though it isn’t linked anywhere, anyone know how can we solve this ?
thats intentional.
did someone have bug that Ref quest undo (i dont want to pay 1000000 him again)
u have to log into the main game between every arena match.
god damn. I need to make it again? He undo 2 quests
So what were the "exclusive" rewards for the EoD owners? Or was it all a scam?
Hi, I desperately need some help. Has anyone seen anything like this? I have the Main story questline "Accidental Witness" but I can't seem to find the note on the door which is the next step. I do believe I took this note in a previous raid, and died without "reding" the note. Now when I load into a new raid the note isnt there...
Any ideas?
@knotty elk did u find a fix for this?
I'm infinitely loading after scav game, can i force quit or will i loose all of the things i had on my scav
Need help,i just completed Great Heights part 5,so i'm loggin in regular tarkov and game tells me that i have 0/2 wins.Wtf?
to be announced
anyone else stuck on the unheard main story? i downloaded the data from the harddrive and now i dont have anything listed under that main quest?
contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6]. You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email support@battlestategames.com"
did u log into tarkov between every match? if not then it wont sync and u need to do it again
you can just go into 110 and pickup the note on the nightstand
🤷♂️ it can be a couple days to respond, and longer to solve. Its a cloudflare IP ban so if u can change wifi connection e.g. phone data then it might work
This is the most fucking stupid shit i've ever experienced I spent the whole day trying to win twice in the row, but here it turns out to be such conditions. I can’t believe it
so what happens when it still happens and that app isnt even installed?
thats one of the causes, not all of them.
All the info is on https://www.escapefromtarkov.com/support/knowledge/426
CF = cloudflare
Hello! would anyone be able to help me out with the dorms overseer key? havent had much luck the past few days trying to find one!
This channel is for issues with the game not quest assistance
Please use the looking for group channels
oh gotcha! my bad!
when u buy the game it creates an account and links to steam. You need to find out the account and unlink
uninstall mcafee and other 3rd party virus protection
I have tried to contact BSG through email, sent multiple emails regarding account recovery. It says email not found. I have done everything accordingly to provide details, but no answers. I’m logged into the launcher, but I can’t log in to website…
He doesn't have any other account — he only bought the game on Steam, but he already had an existing BSG account before.
Dont have mcafee or any other antivirus apps. just a fresh install of windows and went out of my way to disable any antivirus apps that windows has and everything.
are they going to fix the flee?
ive spent the last 3 days tryinbg to downloadf this game on several different drives, on bth windows 10 and windows 11, from downloading the game files seperatelyt and maping them later, im at a near loss at how bad this experience is based on them having worked this game for 10 years now
What isn't working with it?
You will have to wait for their response, there is no account support given in Discord
when u buy on steam if u dont link to existing account b4 playing then it will create one for u
Look at the items you are trying to sell, you need to be a higher level to sell things
You don't get full access at level 15
my quest is finished on arena but not on the actual game?
You need to be opening the main game after each match on Arena, if you play a couple of matches and do this it will update and allow you to hand it in
Well since I don’t get any answers I have to try other channels so that I get support.. that is pretty obvious.. I understand support has a lot to do, but hire more people then. Supply demand, demand supply..
so i just have to play a few matches and go back to the main game?
C://users/exnihilus/Appdata/Local/Battlestate Games/BsgLauncher/ Remove logs and cache
C://users/exnihilus/Appdata/LocalLow/Battlestate Games\EscapeFromTarkov remove player data
C://users/exnihilus/Appdata/Roaming/BsgLauncher/ remove game settings
This error can happen if something is corrupt.
I understand, but I am explaining to you that account support is not provided via Discord, so it doesn't matter how much you ask, no one here can help you
You need to open the main game after every Arena match
ah ok thank you
So does he need to log in with Steam, set an email and password for that account, then unlink Steam and connect it to account he want?
Cant unlock skier! Survived and extracted interchange. Cleared cache, Integrity check. went to ground zero, then extr4acted interchange again. any fix?
that was meant for you my bad
well my stash is completely full (all paid lines included) and valued at 200 mil. i cant load into another raid because my stash is full and i cant sell anything because im level 15 with the flee bugged
It's not bugged
I just explained it to you
Certain types of items are locked behind higher levels
Sell items to traders if you need more space
Buy containers
I get that account support is not done here in discord, but I’m reaching out in discord to get support. Support to get support. Asking for help on my support ticket, not help in here to fix it. As said asking here for help to get support.
This channel is for support from other players, no one here can help you access your account.
??support
Support@battlestategames.com
No but maybe someone here can help me get in contact with support in order for me to get support. That’s why I’m in here, asking for help to get in contact for those who can help me..
They cannot
You must contact support via a ticket on the website, or via the email address provided to you
Fine, at least I tried and at least someone got back to me 😊
I have sent many emails, but thank you.
@cedar sand why would i delete money from existence like that?
Sounds like you need to level up more then doesn't it
i cant load another raid
The flea market isn't bugged, they changed the level requirements to sell certain items, you do not meet those level requirements, so you must either sell the items to traders and suck it up or buy containers to make more room
I have not found a fix yet
u need to wait a few weeks for a reply. They are very busy rn
If you send multiple mails you are just putting yourself at the back of the queue to have your ticket replied to
Ok, thanks
@cedar sand i cant sell items for the rubles required for the containers because the level requirement is at the level you finish the hideout at. im level 15 with a 55 kd and cant load another raid untill they fix the flee
There is nothing to "fix", this is intended by the developers, you will have to sell things to traders

@cedar sand so the devs intended on making my raids worth nothing until im a random level they chose?
Yes progression requires progressing
If you need space, there are many traders that will offer you money for your items
Now please move on, your question has been answered about 5 times now, you're just ranting at this point
anyone know how to fix being stuck on preparing the game im trying to trasnit from factory to labs and i keep getting stuck on the screen
Preparing the game just means matching
Could be region congestion, Have you tried another server?
Same issue, Any fix?
have you tried closing the game and restarting it?
Yes, Integrity check, switched toe PVE and back to PVP, cleared cache. talked to Therapist and ragman again. nothing worked. Also extracted GZ and And interchange.
play couple of matches in eft or arena
?
tarkovs offical support will have to help with this.
Thanks will, Log a ticket on website.
Make sure there is no spaces in the file name, and the extension is not capital when attatching it to your support ticket. (the screenshot)
Asking for friend here: He's trying to reset his PvE for the new content but it's grayed out. He has been playing for at least a month since he started and never wiped his account. Any fixes for this?
Ive excluded eft and the launcher and turned off my antiviruses, put everything on the lowest settings possible, increased my vram close to the limit, freed up 80 gb total of storage, verified, cleared cache, and tried to run through multiple attempts to load into the tutorial, but my game still closes with a unity error no matter what. Unity is compatible with win 10 22h2. The only things i havent tried i to run administrator, and i have also think i havent excluded the battleye launcher but ive excluded the game folder and the bsg launcher. I'm running out of ideas
got time for a voice call?
not right now but i can in maybe half an hour
let me know when you are ready. I can maybe help.
Many times
Still no fix
actually quite bad that this is still an issue after a week....
Its kind of a nich bug, it would help if they knew the exact steps to cause the issue. Be as detailed as possible when reporting the bug.
Is anyone able to help me and my friend with this issue?
Your friend would need to contact offical tarkov support for this.
ok
thank you , winning one checkpoint match and going straight to eft fixed my issue
Found it, my friend used a different email, and the username had a extra symbol in it lol
did i unlock this white loui peeton face shield from today's drops, or did i just get 1 of them to use for the 1 time?
🤷♂️
i havent seen it available anywhere else
whats the error code i can try help
do you guys play pvp or pve ?
i cant even redownload bro 2 mb per second download speed but when i download anything else its 40 mbs
use a vpn
okay
just wait its the servers.
😢
yo ever since 1.0 ive been getting a 24 hour countdown i even let the clock strike 0 any ideas
if ur 100% ur password is correct, someone hacked ur account and changed the password / email, contact support
is that what that is
Anybody got a glitch where Tarkov: Arena is infinite loading on launch? I have already uninstalled game and checked integrity?
Is the Ticket quest bugged? Got the patch from Lighthouse, but Mr. Kerman doesn't have anything to say.
Reset your passwod use a VPN to get rid of the cooldown
hey do i have to buy it again if i owned it before steam?
if you want it on steam yes
What's broken about it on steam lol
bruh the kind of money grab is this thats twice kinda bs
The only thing steam is good for.
It's just cheevo tracking that people want on steam right?
Not sure why, we get them in game lol
whats the error when crashing?
Sounds like you elivated it as a task and nothing else has the ability to override
anyone else having issues with the quest "an apple a day keeps the doctor away"
wont let me turn in the 400k
yo anyone has a solution for my problem? The item in the cabin for "The Extortionist" doesnt spawn, i looked everywhere on the rag on the ground nothing
its under the bed in the cabin cloest to the porter johns
Have time for a voice call?
i did greater heights part 5 for ref and i when to pvp and i says i didnt do it
can sm1 help?
did u login to eft between every single arena game?
no?
it wont sync properly.
so i gotta redo it?
yeah
bru
well, you can try playing a couple games of arena and see if it works, someone said that works earlier
We know where it is, thats not the problem, the item just simply doesnt spawn
@halcyon escarp here is where you need
you gotta win one game then get on tarky thats how my boy fixed it
trying restarting games, clear cache and int check and then running it back?
okay thank you
i just did mine like 2 hours ago and it was there
If you accepted the quest, grabbed the key from the dead body, and went to the building across from new gas where the red fork lift is and its missing. You may have to contact official tarkov support.
oh so steam really doesnt matter then only for achievments right?
yep
Will tell my friend to do the cahce clear & int check
if it dont work my b but thats how my friend did his
you made the post?
Like we all have like 2k+ hrs on tarkov we arent that stupid, its geniunely some bug
anyone else having issues with the quest "an apple a day keeps the doctor away"
wont let me turn in the 400k
Im asking for him, anyway hes gonna try now, we just wanted to see if theres some solutions or if its a known issue cause :)
been trying for a whole days now, have restarted, int checked, cleared cache and that
Steam Is just a developers tool to increase community reach. Its marketing, Steam has its own app manager which only causes more technical issues in my experience however as things get worked out with this the less problems there will be. Tarkov would have done better to launch on itch.io IMO (these oppinions are my own)
HELP
Right, something didn't get marked in the games UI, so it doesn't show for you. Its possibly something official tarkov support can help with
I can’t change the game’s resolution mode to fullscreen or windowed anymore, and even trying to alt-tab while the game starts makes it crash on its own. Is there a way to switch this setting without opening the game, maybe through a config file in the main folder?
Anyone that can help me fix this problem
Im running the game through the bsg launcher and it wont let me repair
Yes @distant gust do you have time for a voice call?
other videos I made trying to change the resolution
this video is me using alt enter
Not at the moment my headset donest work properly for it
I had the same issue. This was supports advice.
Okay i'll try that
Thank you kind sir
whats happing if i use alt tab to change other window in my pc
However I need to know the things you have already tried so I can narrow down your issue exactly as this advice did not work for me.
anyone know why my snowball achievement is 13/13 but i have not been given the achievement? (pve)
Well i tried deleting the files in appdata/roaming and appdata/local and then i tried repairing the files and then i got an error
And i tried to open the launcher as admin but that didnt help either
don't forget to remove battleye when re-installing, in those folders as well as programs(x86) Programs common ect
you can speed this up by using Revo Uninstaller - it checks everywhere for you.
aah solid @surreal aspen
Anyone having issues with Matching times PVE it seems to be a lot worse over the past few days.
hey could anyone help me install tarcov i deleated it a bit ago and it wont install
high server load cos lots of players - not much ucan do
whats the install error?
just wont start installing
I keep getting "anticheat connection error" and it kicks me out of the raid, anyone knows anything about this?
also make sure to use 7zip when extracting: windows and winrar lead to corruption when extracting large files
rebooted and restarted your router? Also verify integrity of game files
Fix tarkov arena you muppets its literally 50/50 if the game gets timed out or not
@near hawk thats not a widespread issue currently. If you are getting disconnected, https://www.escapefromtarkov.com/support/knowledge/439
can someone tell me a way to load up- a scav run?
It literally is. Everyone in my lobbys have the same isuse
No issues anywhere else just tarkov. 250/250 internet speed with cable no other issues. It is literally the game
Im not the only on being disconnected constantly
The game gets CANCELLED because people in the lobby are having issues
So i got the game to install and it runs. but now i am having full system crashes
@slender scaffold also thank you, i was able to get it installed after checking everything again
You linking me a post rom 2022 concerns me because that means this has been an issue for 3 years without a fix?
as an admin in windows powershell for advanced users only.
netsh int tcp set global autotuninglevel=normal Windows dynamic "smart adjuster" that resizes the data your PC grabs from the internet at once. Setting this to "Normal" Fixes any weird slow downs on downloads
netsh int tcp set global rss=enabled (Receive Side Scaling) This setting allows all of your CPU cores to organize the incomming packets instead of just using one thread. This will reduce CPU bottle necks if you have a multi core CPU (most of us do)
netsh int tcp set global rsc=enabled(Receive Segment Coalescing) Looks similar to the last one but is rsc not rss, This takes packets and bundles the small ones into fewer bigger ones before handing them to your CPU (Your NIC has to support it but it does not hurt anything to enable it.
netsh int tcp set global ecncapability=disabled (Explicit Congestion Notification) This one may cause packet corruption but it is just a traffic jam notifier in a sense and we are just ignoring data politeness by disabling it. If problems occur when enabling it just do the same command and change ecncapability=enabled
netsh int tcp set supplemental template=datacenter This is a profile setting for windows, it makes things timeout faster if they are going to time out which is incredibly helpful for the tarkov Bsg_Launcher current setup with BE. It allows bigger initial data bursts however you may want to disable it once things are working as it can cause a glitch where everything speeds up at once in game like scavs on fastforward mode.
netsh int tcp set supplemental template=internet Running this ensures broad compatibility for browsing/downloads. Running this activates the combo for general use.
Side Note: Please ask questions if you are confused or need more details, Mods please forgive this technical data breakdown
Why is this even a thing. Do you have BSGs dick so far down your throat that you cant realise the need to fix the game instead of making the playerbase jump hoops to fix the games issues themself?
I guess I just can't play it because nothing works so far
welcome to the team bro
so now we are attacking people to try and help us?
I dont want to have to mess with my network settings just to play 1 game risking to mess all my shit up
they are indie developers. Not Tripple A. They are not as privlidged with other sys-admin communication. They have to jump through hoops as well in order to help their community base. They are doing so, it just takes time.
why is this not something BSG has tried fixing themselfs since its literally the only game having issues
Considering that post someone send is 3 years old i doubt they are looking in to it
"for advanced users only" no risk, don't do it if you don't understand it. Simple as that.
And if you dont want to mess with stuff, then dont and go play another game?
So dont try to mess with my network settings and dont play the game then?
The game i paid for?
does anyone have an idea how to fix the "failed to initialize IL2CPP" cuz idk how to do it
what is your error exactly? I will try to assist.
you have an antivirus blocking your ability to control windows security settings. Try to open windows security and it will tell you which one in big bolds letters at the top. Remove that software from windows control panel, "uninstall programs" option.
aight thanks man ill try that
So.. Am i stupid or is the repatcha just a hard challenge?
So this is acutally wrong xD
^_^ its stupid. Not you brother xD
Littterly sweating just to get into the launcher
Am I screwed if I click install on the launcher and nothing happens
no, explain? 0% ?
recaptcha is not actually about solving the puzzle, it tracks all of your movements and response times as well as outgoing connections, network history etc to determine if you are a robot.
So i cant be quick to solve it? xD
I have a friend that is consistant with her movements and almost clicks the icons identical and it will lock her out every time.
Whenever I click install on the launcher to install the game nothing happens
hello guys if I want to reset PVE account and only PVE account why is PVP checked?
exactly, being consistent is one of the ways it checks you might be a robot. Consistency is 'too robotic'
I transfered the million rubles from EFT to arena, and the quest hasn't updated on arena. Any idea whatsoever what I can do about it? To Great Heights! Part 5
why my scav has Labyrinth key?
It wont reset your pvp profile
You can first reset your pvp account on december 5
Luck
Thank you 😄
lol
so i keep trying to launch the game but veery time it fails with the message failed to initialize il2cpp
Spaghetti code?
Guess it's just my pc
something is blocking your admin privs on windows security. Type "windows security" in your search bar and it will show you which app in big bold letters. Disable or remove in the apps settings or uninstall it with windows control panel >uninstall programs option.
is there a place where i can download those files,ive been having install issues for a week now
The issue is that my lobbies get cancelled half the time because people or i get disconnected for packet loss
contact offical tarkov support at support@battlestategames.com via email or their official website. They may ask you to tweak end user settings as well. We understand you are frustrated but we can't spread the negativity in here at people who genuinly care and want to help. Its just love for the game and community in here brother. Please understand.
Damn yall really blame anyone but BSG its hilarious
They may be at fault but trust they are working on solutions for everybody. Be detailed in your ticket to narrow down this problem.
Took me 8 months to get my account back in BSG support due to the time it took for answers so no. I will not contact the support. If they truly care they will fix it. But i doubt it since that post is from 2022 and still no fix
If people get disconnected they should probably just select their servers in the Arena settings
Any fixes to get past the language select on the launcher i tried re installing it nothing seems to work it wont let me hit continue like is there something simple im missing
contacted them about this launcher issue 2 months ago 🤣 they dont read that shit
Is there anything i can do about missing drops i got some but im missing over 30 twitch drops I made a support ticket a week ago and nothing
A friend of mine gets this error when trying to launch EFT
He already uninstalled Battle-Eyes, Verified the Game, Reinstalled the Game. What else is there, anyone knows a fix?
Disable antivirus
Has none
I really dont care bro. Are you being paid to glaze them? They do not listen to emails so i make a scene here instead
Stop being rude
What
If yours does not look like mine, the app it says in bold letters is the problem.
I’m confused
no but gg
Youre so cool bro
I believe I deleted everything it’s letting me download it under administrator
there russian what do u expect lol they all just want ur money not a care in the world
Yes. I have fully lost faith in BSG since they tried to scam EOD owners when they released the $250 version of the game
I just wanna play tark im tired of half sword
lol
likely
Thank you guys. It worked for him.
Happy to help.
I got the game downloading it’s probably gunna still give me issues with that active?
I have been dealing with this for 5 hours
anyone know if dorm overseer is spawning yet?
are tarkov servers shitting themselves or something? I get perma dcs from high packet loss
I’m not the biggest in pc but this means it’s off
I am a Discord moderator not a BSG employee
I don't know what you think this is but can you stop
??support
Support@battlestategames.com
(windows key) ⊞ + R
In the "run "app ,type:
windowsdefender://exclusions
if you don't have admin perms or permission to proceed an antivirus is the problem.
Sorry but that's got nothing to do with me or this Discord server, you will just have to be patient, and if you keep sending additional mails you are just putting yourself at the back of the queue
same 2 times out of 2times i tryed
i just want to go the streets i miss em its beeen a min
Dose anybody know if i can get Stash upgades for Steam
I love how tarkov is the only game that for a moment my mouse stops working, in the middle of a fight. Not a bettery issue... crappy game issue
I may have a solution for you
that'd be great, because it just got me killed and it's not the first time. I don't have any issue in any other game
do you have time for a vc, this process can be a little involved
sure
Why dsoes the Benelli M3 Super 90 12ga not count as a 12 gauge shotgun for Spa Tour part 1?
have reinstalled the launcher and game twice now and its still doing this repairing shit
Any info about link my discord account on the website page ?
When i try to link it. It give an error on the discord webpage saying i need a verified email and phone number. Wich i have ?
anyone know why i cant receive invites from friends????
So, ive done some digging. Once I got the game files installed and unzipped into the game fold the launcher wanted them in, I was able to play. Now I play for about 30-40 minutes and my pc crashes and reboots. It pops up with the windows text saying your pc has a problem with its update, let's fix that, then reboots and nothing changes and there's no updates. I'm curious what could be in the game files that is corrupting the rest of my system and how to fix it. Because this is day 4 of T/S trying to get the game work like before
Everything im seeing is saying its either the graphics drivers, the antivirus, or the game files. I did the ddu for the gpu drivers, I verified the game files several times and restarted the launcher and pc several times to make sure everything verified properly, and my antivirus has the game listed as an approved app. So im stuck
Anyone know how I can resolve the slow download speed on the launcher? I have 1GB/s on all downloads but BSG launcher is so slow. Never had it this slow
its for everyone its at most 7/mbs
BSG things I guess....
yeah and "repairing" the game after downloading it
is so much worse its actually 1/kbs no joke
It's how the game files are packaged. It's not your end. It's the same reason you can download a 100GB game in either 20 minutes or 2 hours. All based on how the game is packaged and then unpacked
It usually goes at 80mb more or less but today is mega slow
It gets harder and harder to keep playing EFT tbh...
Trust me, I feel that
hey my friend can't recieve invites but is able to go in the game, if he searces for group he can join the group but he cant ready up with the squad, so other than playing the game as a solo he literally cant play the game with me is there any way to fix that
im sure releasing tarkov 1.0 was the move
Even after 10 years of working on it
Yeah 100% absolutely game changing...🤣
im wondering if this redownload will be a waste of time
Game wont start downloading no matter what I do - is there a fix?
Is this a known bug or should I report it? Every PMC corpse in the game was missing their legs, and my shadow did not have legs either. My entire body was not rendering from my perspective:
lol its sounding like tark is melting lolololol
Thanks a bunch @slender scaffold for your tech help with Tarkov settings to fix my mouse issue. Much appreciated! Thanks for taking the time, you rock.
Any time. Happy to help the community ^_^
Btw did you guys experience disappearing caches? Some of them vanish depending on how you look at them
Whats your graphics settings menu look like?
oh wait.
@slender scaffold im unable to receive invites from friends and when i search for group i am unable to ready up. do you know whats wrong?
make sure you are on the correct game mode PVE or PVP
So, ive done some digging. Once I got the game files installed and unzipped into the game fold the launcher wanted them in, I was able to play. Now I play for about 30-40 minutes and my pc crashes and reboots. It pops up with the windows text saying your pc has a problem with its update, let's fix that, then reboots and nothing changes and there's no updates. I'm curious what could be in the game files that is corrupting the rest of my system and how to fix it. Because this is day 4 of T/S trying to get the game work like before.
Everything im seeing is saying its either the graphics drivers, the antivirus, or the game files. I did the ddu for the gpu drivers, I verified the game files several times and restarted the launcher and pc several times to make sure everything verified properly, and my antivirus has the game listed as an approved app. So im stuck.
@slender scaffold when you get the chance if you could assist. No rush
we are
got time for a voice call?
Yes sir
Whats everyones character levels?
im 3 and hes 4
in the unheard of edition, the skill boosts, did they remove the charisma one? website says lvl3, but mines only lvl 1?
make sure you have all the windows updates installed, "there was a problem with this update" seems to indicate that its trying to install one but can't
Anyone know if I have to wipe my pve account for 1.0 to get greater heights part one to sync
You must open EFT after each Arena match
I have tried it
This is an English speaking community, please only use English
I have an open EOD account theft ticket that has gone unanswered for weeks. I have the Xsolla receipt and the Transaction ID. Can any mod/emissary advise me on how to escalate this?
You must wait for a response from support
Like I have win three different times and checked after each my friend had it show up in area that he had to win one
The only known solution to your issue is to open EFT after each Arena match.
I haven’t wiped my account when 1.0 came out would that change it I wasn’t gonna wipe until I helped friend get further in
Wiping your account has nothing to do with this at all
Aright cause I’m just trying to hot light keeper before I do wipe
Thank you for informing me about that
i keep getting fucking failed to connect to anti cheat how do i make it stop
what is the exact error?
legit just that
got time for a vc?
im played normally then bam i freeze and get kicked with the message anti cheat connection failed
i guess
if you get it every raid without end you may have dual stack lite which is an incompatible network configuration from your isp
accept a DM or let me know which channel to join.
well it aint every raid
and i never had this issue before 1.0
Not getting any of the twitch drops ive claimed days later, I received the day 1 twitch drops in my mail after a few hours so I know the accounts are linked properly
any fixes or do I just need to contact support?
Anyone know the problem with this? Trying to do Psycho Sniper and it pops up with this EVERY time I go into a raid, fails it as I'm loading
make a bug report in the launcher
you can go into raids otherwise right?
Yeah I get in fine but the psycho sniper quest disappears from my quest log, but if I die it says I failed it again? Don't know if it's actually gone or just a visual bug at that point
cant go to traders or the fleamarket?
backed out immeadiatly after buying 35 akbs 4 times and it said something about captcha
hello im trying to redeem a pve key and im getting the message "The limit of activatable extension has been exceeded." does anybody know the cause or a solution?
I only crash on streets and ground zero. 4070 with i7 13700f helpppp. I’ve tried setting page file and everything else
One message removed from a suspended account.
i dont think the levels transfer 1:1
One message removed from a suspended account.
not to my memory, just xp
and with the xp being increased, youll get less levels from it
anyone know why i cant hear footsteps in a certain direction, when someone is around me it sounds like there all around if that makes since and not behind or i can hear them coming to my right for example.
Are you using some sort of sound software?
WHY
should i keep them or sell?
i dont think so
i can hear where there footsteps are coming at all my left or righ be hind me. it sounds like there all over lol my 9 wipe and it goes to shit
my friend is getting this error, any tips? we will attempt to redownload the intire launcher and game
if i wanted to use the "Railway Bridge to Tarkov" extract on Woods, which requires the minefield map in your inventory to use, would this only extract me or my teammate as well? Like I know only one teammate needs to use the green flair signal to open the Power Line Passage extract for everyone in a group but idk if it's the same for the other extract or not
You can extract as a squad
a question someone know why i get soooo low fps?
i have 4070 ti super
ryzen 9 7900x
32gb ram
and i have it on ssd m.2
Ty 🙏
my tarkov shows that i have 70 fps meanwhile my nvidia says 140, which should i believe i cant tell which ones right?
You are using smooth motion
elaborate?
anyone got any ideas on what I could do about this? I have 800mbps internet
That is literally what smooth motion does
do i need to turn it off or on?
You are getting 70 FPS and smooth motion adds more frames to artificially increase your frame rate
so it makes it FEEL like 140 fps
It's frame generation
Okay okay thank you v much 
been going on 7 hours and still havent gotten it to work lol
whats that
do you have a vpn on?
also clean that fkn desktop
trying to get tark to work i just wanna play
whats the issue
have you tried redownloading the launcher
make sure its from the website and not an old download
This was popping up constantly so I just deleted everything of tark off my pc
a question someone know why i get soooo low fps?
i have a 4070 ti super and the usage its only 40%
ryzen 9 7900x
32gb ram
and i have it on ssd m.2
Do twitch gifts expire in Prapor's inven?
But when I went to my apps in my settings this was popping up
Can i ask something? why my launcher have eror 0 with Suspicious behavior. CF-RAY? and my Hardware have been blocked at the official site?
It's not your hardware, it's your IP, you must contact support to remove this block
yes i think its like 7 days
??support
Support@battlestategames.com
Run tarkov as an administrator
with email?
Yes
yes...
@tacit stump ^
I doubt they will not answer, but I will try.
the ??support is a trigger for a bot that links you tarkov supoort email
Of course they answer, it's literally their job
Thanks bro
it might take them a while with all the reports they are getting rn tho, good luck
They have been consistantly responding fairly quick for almost everyone.
okay.. i will try
thats good
do you have any template words to send this issue to their email
Suspicious behaviour. CF-RAY
May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress (you may use 2ip.io service for that). You may contact support via site escapefromtarkov.com/support/contact or by an email support@battlestategames.com.
Took me 5 seconds to find that when googling "CF-RAY Tarkov"
In regards to To great heights part 5 not syncing between Arena and the base game, is there a fix in the works or is the official fix to this doing the quest again but logging into the main game after each win and hope to god that you can actually win twice in a row again?
"Hello, I just got the game and I got this error, see attatchment"
people have been winning one more game and its been refreshing for them
no idea how reliable it is though
okay, thanks bro
I did. Still counted as 1 out of 2, so I went back, lost because arena is arena, back to 0. Its completed in the Arena side of things
only thing i can think of then is winning the 2 after its went back to 0
So doing the quest again
they really need a button that refreshes the arena and eft sync
Yes, yes they do
make sure to report it on the launcher, the more people that do the higher on the priority list it should go
yooooooo whats this the game downloaded all good updated fine and hit play this popped up idk what to do
Disable antivirus
reinstall launcher in the same directory, click yes to overrwite files
you wouldnt happen to know why i cant hear foorsteps in a direction could you?
Processor 12th Gen Intel(R) Core(TM) i5-12400F (2.50 GHz)
Installed RAM 16.0 GB (15.8 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Problem with your headset / audio setup most likely, if you can't hear in a certain direction
Okay... i already send the email.... i don't know they will reply my email or not... but at least I've tried
same headset but after 1.0 it changed, when someone shoots it sounds like there all around and not a certain direction
The answer remains the same
guys can i ask why bsglauncher from steam is 0 cpu usage?
if you only just opened the launcher give it time to warm up
the launcher is really iffy
lol
have you tried disabling it in your task manager
bro i have never been in here look alien to wtf i do
im not a pc guy i bought this pc just for tark
anything avast I'd just uninstall it.
https://www.escapefromtarkov.com/support/knowledge/441 followed everything in this for unity errors and made exclusions, vram, etc. and the unity error still appears
i have no more things to do
• Go to BIOS → enable Secure Boot (set to “Windows UEFI” or “Microsoft Only”)
• BIOS → enable TPM 2.0 / fTPM (AMD) or PTT (Intel)
If setting is already like this, don't change anything. Its just your antivirus not allowing you to change system security settings.
Oh yeah i forgot i couldnt completely disable windows defender
i dont have permissions to end the task and i looked through group policy and reg edits but they both dont work
i have exclusions for the game though
You do not need to make any registry edits to get this game to work. I'll advise, if you have done so, remove any and all changes.
the page told me to completely disable all antiviruses which i needed to disable av, and i have no temporary solution to and im getting rid of this computer anyway
hey i USA region tarkov and cant select eu servers
Pip do you have time for a VC?
yes, let me restart my computer
hello ?
Hello
bump
use a vpn
6 minutes to load a map on the server that's crazy....
If it takes that long to load the map it’s your PC not the server lol
It doesn’t make a difference if it’s local or not
Loading map and loading loot is your system
well so why local is faster than servers then?
Because you don’t have to wait for a slot to be given to you by the server
You bypass matching entirely
Loading map and loading loot are your PC loading the resources, you do that in local just the same as you do online
Nice now reset and do the story 
To play the new main story you need to reset your PVE profile
how i do that
@signal robin it looks like this, whenever you try to loot anybody on the map it shows this.
umm bsglauncher been running for 30 mins yet it sit 0 cpu usage and disk
interesting
I fixed it, clear your cache
i do that before booting game, doesn't help.
Are you expecting it to do something else?
That will change when you hit play.
I got shot by a scav who I then killed, but then another scav chased me down and hit me so I killed them too- why was I considered the bad guy when I got shot first?
either you shot another scav in the raid earlier on first or you didn't get hit by the shot.
or you have really bad rep idk
I watched them shoot me and hit my stomach
It was an AI scav, not a player scav so it didn't gun me down it just put one shot in me
How do you know who is scav and not when it’s dark? I die everytime 🤣😭 brand new player
AI scavs always give negative reputation
If you go near a boss you’re marked as hostile
Wish I could have been there :p
There was no boss near me
what map?
Factory
yep like actually working?
you can't not be near tagilla
Tagilla was no where bro
Clearly he was if you got attacked
You get tagged and cursed he was probably dead in the water under ground
I didn't even see or hear his iconic angry scream, he also would have run me down but he didn't
If you are near him, every scav on the map becomes hostile towards you
And he doesn’t just sit there screaming the entire time and he also doesn’t have to attack you himself
You just got tagged as hostile so a scav attacked you
Again I’ll repeat myself
If you kill AI scavs as a scav you will lose reputation, regardless of if they shot you first
I watched the replay, it was a different player who walked into tagilla
Why was I marked as hostile, shouldn't it just be them?
It doesn’t matter who walks into him, if you’re near them at all you’re hostile
Doesn’t matter if he attacks you or not
700,000 rubles wtf
why isnt The Great Heights Part 5 being completed on the main game side? it shows completed on Arena
You must open EFT after each Arena match for it to sync correctly
Just play some more matches and make sure you’re opening EFT and it will work
I might of died as well not sure if that helped
i have video evidence of somone cheating where can i report that to get them banned?
??support
Support@battlestategames.com
there isnt anywhere in this support where i can report a player though
You report users via the in game reporting options on their profile and the post raid death screen
There is no official channel to submit a video report
well this guy is blatenly cheating and you say theres no way for me to show that to someone
hey for some reason i dont have shooting cans for prapor? Is this normal
Report him in game
You need to meet him via the main story
I did meet him already, it hasnt popped up
Do the devs know that offline PVE raids are not getting back there insurance and it only works on BSG bonked servers?
Yes
And even if you are unsure, you can report bugs yourself via the "report bug" button in your game launcher
have they addressed it?
What do you mean addressed it?
If you mean put out an announcement regarding it they like never do that
figures
@coarse fulcrum to use modmail your dms must be open
You also can't be muted to use it. I found out. lol
Anyone else having issues in hideout upgrades where its not seeing toolsets nor electric drills in your stash?
trying to start my launcher and it keeps asking for human verification wtf is happening
thanks @slender scaffold for guiding me through a 1 hour support session
saved my game but also my computer aswell rep
can you help
idk who tf enabled a vpn on my comp but thank you
at what quest do i get to access labs
Any time, Glad I could help!
Bless 🙏
what goes in the rest space slot?
so fun fact, we found out that tarkov can in fact run on a toaster oven ^_^. 16gb ram, I7 10750H, 2060 gpu Just takes a little technical help. See you in raid!
😆
questions
according to google "Clicking the arrow reveals options like: Turning the TV or radio on and off: While not a critical game mechanic, this feature offers some flavor and immersion to the Hideout.
Watching special videos: The TV can play lore-friendly video clips.
Playing mini-games: The Level 3 Rest Space can include a playable mini-game, like Pong. " But I've never actually been able to use these options myself
tbh kinda sad if that is removed, i thought it was a fun little experience
Would be cool if they offered stuff that gave bonus xp from ref or something to put in the drop down menu for rest.
Found a spot on shoreline where you can fall down and there is no way out.
Probably best if you don't go down there then
Yeah, turns out.
Write this down as the best advice ever given
yo i linked my discord to my account but did not get the toolbox anyone know why?
Some users have reported having to wait a while

Should have known better than to expect something actually helpful.
I mean, what do you want? him to pull you out?
did you submit a bug report about it
Sorry let me try again
Hi there escapee! If you think you have found a bug, please navigate to your game launcher and click the "report bug" option! There you will be able to report this bug directly to the developers! Have a nice day! 
Yeah, google helped me. Thanks...
Where was it?
Tour
when i finish?
did you ever get your toolbox?
When you get to The Lab part
ok thanks pally
Full of 10/10 advice tonight if your stuck in a hole dont go down there, and you unlock labs at the labs part. Thats why they pay you tthe big bucks
Shoreline. North west corner of village. Stuck behind the outhouse aftter climbing a pile of wood.
They aren't wrong though LOL
I mean both things are about as helpful as it can be, the first guy like what is he expecting for someone to come hold his hand and carry him out of the place? And the other guy, you do unlock it during the Lab part of Tour
When you get 13/13 for snowball but it doesn't give you the achievement
Happened to a few people, pretty much SOL
oop just went into a new raid and it gave me it
how do i ensure access to these
That's good they must have changed something, everyone I saw with that issue wasn't able to get it

$20,000 USD to Mechanic for Lighthouse
5 Found in raid dogtags to Prapor for Reserve
do i have to finish normal task like debut
You need LL2 if you aren't EOD/Unheard
That sucks for them, I'll update if I still have it after extracting
whats ll2
Loyalty level 2
thanks
THE FLEA MARKET HAS BECOME A REAL MESS
I WOULDN'T GIVE THE STREAMERS ANY ADVANTAGE; THEY'RE THE ONES RUINING THE GAMES
haahahahahaha what???
@gilded ravine Do you need help with something? Because what you're doing right now isn't what this channel is for.
Hes trying to play escape the discord lol
I activated both of the promo codes on the website hours ago and still have yet to get anything in game, I’ve already restarted my game and everything
Codes go in launcher
Wondering if someone can help me out, doing falling skies and I handed the toolsets over but not the rechargeable batteries and PCB's. Do they have to be found in raid? or can I just buy them from the market?
I tried that and they were already used. It shouldn’t matter because I’m logged in on the website and launcher no?
Is there any fix for Kerman not talking to you after getting the note from Prapor's camp on LH?
I redeemed in the launcher, worked for me
can anyone help me my game crash everytime i try and tap out or try and switch my game to borderless anyone have a fix?
sooo both the unheard and they are already here main quests are bugged for me, the unheard has literally nothing for me to do and said i failed the information from the harddrive even though i did the craft and have it in my stash. and for the other the note in the house on woods doesnt spawn even though its the last objective i need to continue
any fix?
I completed the task in Arena for "To Great Heights! - Part 5" and it is not updating and showing completion in EFT. Any tips?
is there a known bug with shotguns? Died to one shot to the arm, no other damage. Just one shot of flechette to the arm.. dead. Makes no sense to die instantly from the arm.
Wondering if someone can help me out, doing falling skies and I handed the toolsets over but not the rechargeable batteries and PCB's. Do they have to be found in raid? or can I just buy them from the market?
Needs to be FIR
on, to great heights part 4, i gave ref the roubles, it says to win 3 out of 6 matches now, but in arena, it still says to give the roubles
and i just won a match in arena after i gave the roubles, but it doesnt say i won a match
Hi, after going to prapors camp at lighthouse, Mr kerman wont show up on my pc in intel centre lvl 1, anyone know a fix?
What is happening to this game. Does anyone know why can't I upgrade this door even when i have this thing? I bought it off of the flea market
I hate this game bro all this shit looks the same
Atleast u aint softlocked due to a bug on the main storyline 
How long is the btr on streets hostile to me? Accidentally hit it with grenade fragments during a fight
Okay shit just got weird ......
Found in raid
bruh fuck these requirements


is it stil possible to level up from arena
So because tarkov in all its glory is spaghetti code and because i put it in full screen now i cant turn it back to borderless mode and when its full screen i cannot tab out or change it cause it will crash every damn time and i cannot fix it through nividia settings help please
Have you try alt enter ?
What do you mean?
Alt enter changes it to borderless or full screen
I'll give it a shot if not i get to make a ticket with BSG and see if they actually wanna fix something
this game crashes too easy
I have like 9 hours worth of getting straight crash errors
what are the errors saying?
unity
i think its a ram problem but i havent had a pc for too long and cant find help
still not working
Honestly pay $200 and every update feels to make it worse
im crashing out
looks like this
Windows has a built in Windows Diagnostic memory tool
Its called "Windows Diagnostic Memory Tool"
However you can avoid the guessing and press (windows key) ⊞+R and type "eventvwr" and click ok.
You will surely have a exclimation point with a red circle in one of these spots
If you press ctrl+F here you can find tarkov related errors.
Like this one.
And this process will actually narrow down like 70% of peoples problems. If they present this data to us or support.
Ok someone needs to explain this to me. WHY am I being targeted by AI when I have not run into a boss? I just randomly get shot at and I can't figure out why. It happens once every like, 5 raids. My scav rep is +1.07 I shouldn't be being shot at on sight...
Thats factory, you are always by tigilla anywhere on that map
Where would he have been?
Has anyone found a fix for Scav Raid loading times slowing down to a near stop at 80% loading loot?
He was nowhere around me..
Depends, can you paste what comes up for this? press (windows key) ⊞+R and type "msinfo32"
is there a reason why the message with the cameras ref was giving me for provide viewership is missing? I have no cameras any more in the message,,,,the message is gone...along witht he two augs
is it because i didnt put it in my stash fast enough?
Give me a play by play here.
Should I open this before I load into the scav, this will like scan my game while it's loading?
I'll do it on my next scav run, approximately 15 minutes.
No, this just tells me your hardware specs
Yes thats fine for now
Anything I should blur out? I'm sorry, not a big PC guy I have a pre built.
Only if your name is shown somewhere
My name is usually part of my username, it's not full name, so all good here.
guys its been 7 days since i emailed support for my cf-ray issue 😭 shld i send another email 😭
You typing this much kind of scares me. 
Your pc is a bit dated for tarkov. Maybe manageable maybe not. Make sure your copy of tarkov is on an SSD/NVME, increase ram size as much as you can because with the low ram, it increases the read and writes on your Drive. Your drive is taking on most of the load when it comes to loading into tarkov. You can optimize your pagefile. Right click "This PC" ---> Properties ---> Advanced system settings --->Advanced --->Performance Settings ---> Advanced ---> Virtual memory ---> Change. next uncheck "Automatically manage, and select your C: > Custom size: initial = 16384MB, Maximum = 32768MB(1-2x RAM) Also your bios and AMD Chipset drivers may be out dated. install updated drivers you can tweek some things for optimization. disable game mode settings> Gaming>Game Mode > Off HAGS Off: Graphics settings> Off.
I will take a screenshot of this and send it to my more adept PC friends and see if they can help me through this stuff. 🙂 Thank you for your time friend. 😄
No problem, good luck with your raid loading times! ^_^

If you have any specific questions or need further guidance in the case one of your buddys does not have the time. I am available and my DM's are open ^_^
hello, anyone know why the codes arent giving anything
may i bother you sir?
any time
i sent you a dm, i’m not sure if you can receive that
@sturdy marlin
anyone elses arena keep kicking them mid match for low server connection???
my colourfulness option is gone in postFX. Can anyone help me?
Some postfx were noted to be disabled intentionally.
forever?
They didn't say.
Lost my auth app can’t log in
??support
Support@battlestategames.com
the 2 codes from yesterday were accepted but I received nothing. Anyone knows what's up?
@tender saddle so i re installed. and still terminating. my memory is only at 30% used.
what is the error?
i made a bticker but its been 2 days no response
no error. justt game closes. and says the game has been terminated. do i want to send the report in
Tbf I had the same issue in 2020 but back then they replied me on the 5th day
Windows key + R
The run applicaition will open and you will type eventvwr
on the left you will see "Windows logs" and than "application"
Here you will press ctrl + F and type "Tarkov" and press "Ok"
Send a screenshot of the error you find
kk leme try
i was thinking about calling my isp to try and see if they could change my ip
or maybe i should wait another week for support? idk
even with other
sry i tried it again to get the message. itt says this. now ima try urs
@slender scaffold is this the right t hing?
any others you find?
Exception code 0xc0000005 = Access Violation (trying to read/write invalid memory) has been an ongoing thing lately. Lets see if TPM is enabled press Windows + R type tpm.msc and tell me under "Status" if it says "The TPM is ready for use."
guess we'll just have to wait ig
me too u find a fix
why is my scope so small how do i fix it
@slender scaffoldthis ?
great Windows + R type in windowsdefender://exclusions Let me know if you get access denied error.
nice!
i added that before from a video and it didnt work
but did you use the command or did you go to it? the command is different
the command took me to that
perfect
oh u mean tyo add it? i added it earlier today
Add these @waxen falcon
So I quit playing shortly after Lighthouse released, so ~ early 2022 because there was cheaters everywhere. I decided to come back and play for 1.0 release only to find my account is perma locked.
Checked the email the account was linked to and turns out it was hacked in late 2023 which I didn't see because I basically never check that e-mail. Seems it was used to bot by someone with an IP in Bangkok if I'm reading it correctly, and then perma banned.
I sent a support email 8 days ago but still haven't heard back at all. Is there any other steps I could take, people to message or a number to call? Am I just SOL? Sucks since I started playing back in 2018 and had EOD edition :/
ok done. do i retry it?
4
How much ram do you have?
32
i played 6 mo ago. i play 4k and on ultra and i was getting like 100-120 fps on streets.
we kind of ruled out firewall problems and that error you got is explicit to memory. so.. a few moer steps
oh its a memory error? crazy. my usage was only at 33%
It was a specific memory error
hmmm oddd. damnit
do this Windows + R and type cleanmgr select your "C:" drive and in the radio box's tick Downloaded program files Temporary internet files DirectX Shader Cache Temporary files thumbnails and press ok.
I have 3 accounts EOD is there way to refund my two account or upgrade.my main
I bought Two accounts for my.little brothers to play at 2019
asking to perm deletee
yes delete files
says itts freeing up 316mb
i looked it up more on reddit, integrity check fixed my stuff, but they also said that its a hideout bug and it shouldnt be an issue in the live game
did you tick all the box's I said to?
ok it finished i think
yea only the ones you said to
Is it failing in arenas or tarkov's large maps?
i cant even do 5 min in the tutorial
update your graphics driver if you haven't done so
i got a radeon
shit
sigh... whats your cpu?
so i got a i9-14900kf, 32gb ram, 7900xtx
Windows + R msinfo32
and look for wha
just screenshot it
ok ok ok I see now
fixable?
open cmd as an administrator by searching "cmd" in the windows search
doone
bcdedit /set hypervisorlaunchtype off and reboot
right click "CMD" and open as administrator
anyone have lav 2 upgrade issues?
yup, see you in the raids!
what did thatt do?
what's the issue?
The issue is you need one more found in raid sewing kit
ok im back. so im good to boot?
Some unity games trigger a rare access-violation crash in tarkov. Your MB has Hpyervisor-enforced code integrity / kernel-mode hardware-enforced stack protection. Its like a built in signature handler for apps.
Is there a fix for failed to initialize ILL2CPP
4th install of the week is just keep getting errors
yea delete that antivirus software
Already did and made exclusions from windows defender
Good to go.
There is another.
Deleted it
wish me luck! loading into tutorail again
Windows key + R type appwiz.cpl to open control panel "uninstall or change a program"
Good luck
same issue
Windows Key + R
TPM.msc Tell me if it says ready to use under the "Status" section.
tysm!! so far half way done!
Yesir Happy I could help!
It does say ready for use
Windows Key + R type eventvwr On the left you will see "Windows logs" click the down arrow and select application. Press ctrl + F type Tarkov press "OK" copy paste or screenshot the error
Hey man, I have a similar issue, but only while playing Factory. Could you please help? Tried many things - reinstalling, disabling OS integrity protection, different audio device. Crashes are constant on that map in online and offline raids on Factory. Other maps, e.g. Woods while playing PMC or Customs while playing Scav are OK
Windows Key + R type msinfo32 lol you got it
I click on Application use the Control F gives me a “Find” menu
and you type tarkov and press ok?
There’s just a Find next prompt and a cancel prompt
Your bios is 3 years old and needs to be updated, You shold also disable Hyper-V like the last guy
behind the find menu, there should be a red circle with exclimation
let me try this. thanks!
the error one?
gotta shift that lower half of the screen around
Do you have time for a VC Hespectus?
sure
it justt crasged :/
nuu i was almost out the tutorial
clear cache from the bsg_launcher and try again
run bsg_launcher as an admin if you haven't already
i did :/
so whoever did those codes and got them sent to pve, what did ya get
i cleared cache again and verified integ
delete only the launcher and re-install it
ugh now i crash 1 min into it
waiting for usb drive to update the bios, but the game crashed again after disabling Hyper-V. checked in Factory offline raid with bots
yup no worries
ok if i crash again, ill hafta figure it out tomo :
no worries we will pick up where we left off
anyone can help me please? im not sure why but my sound ingame for me is normal but i hear my teammates and enemies so quiet. i know i click any keybind for do that but im not sure wich one and i dont get it back <.<
@slender scaffold is the greatest person god ever created make this guy BSG ceo rn
lol, glad I could help!
Another victim of the publisher "Reason cybersecurity"
🙁
Can anyone help me figure out whats going on with my game? 90% raid crash after 1-2 minutes, cant reload into the raids.
so you make it into the menu and you crash on your way into raid?
sometimes i make it into raid and crashes shortly after, sometimes it crashes at 99% loaded
ive completed maybe 5 raids
amd?
yup
Anyone with AMD hardware I'm going to have to advise to wait for a hot fix or a patch. Hyper-V is causing some issues and unity doesn't like bit flipping. Windows + R type eventvwr on the left where it says windows logs, click it and applications. press ctrl+F to find "Tarkov" and select one of the red circles with an exclimation point. Share these details in your ticket you will open with support@battlestategames.com
it should look like this.
alright I'll attempt to help. XMP enabled in bios? hyper-V disabled?
@wise parcel i DMed you
hi there, ive been waiting for days but didnt receive nor the toolbox or the code goodies, )system messages
what can i do, if someone coyld help, ill appreciate a lot
PSA AMD users only:
Download DDU (Display Driver Uninstaller) from guru3D. --> Unzip the file,--> click the black 7 zip extractor icon--> open the latest DDU folder --> Run DDU, --> clean
Install AMD Adrenalin 24.10.1 (Oct 2024) or earlier stable (pre-Nov 2025)—avoid latest for Unity.
advanced user only or join a VC for my guidance
Radeon Settings: Disable MPO (Multi-Plane Overlay): Win+R > regedit > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers > New DWORD DisableMPO = 1 > Restart.
Hi i have a question i make a email to support about recovery account. I send mail 15.11 and still got no response from support. How long it takes to get first message from support ??
??support message this email
Support@battlestategames.com
thank you man
Depends on how fast they get through the que, Make sure to only send one message until they respond or you will get put in the back of the que. Best of luck.
I send two but it was 20 minutes difference because i found one more screenshot with recipe number.
Thank you
+++
lots of info in pinned section if anyone needs
DOCP now on, hyper v off
check my PSA for AMD users ^_^'
ill be needing guidance on that....
chat 3
I got you, you will be the last one tonight
@wise parcel no worries man. these things are temporary. but if you cant wait you can try.

