community-support

[surreal aspen]

have u tried verify integrity'

[tulip spindle]

and why does it not work

[surreal aspen]

also delete everything in appdata locallow

[inner nebula]

I have a 'For quest: Tour' marker on dogtags, but I have no objective to turn them in, is this a bug?

[median canopy]

oh huh

i am running on a 3060 ryzen 7700

[surreal aspen]

s&e fropm shoreline first

[inner nebula]

Ah, the option to turn them in will come after that?

[oak minnow]

i dont want to. i spent literally an entire day trying to install the game, only for it to be corrupt somehow, i tried repair, then it just wouldnt repair after every like 2 percent i had to say "retry" to a download until 100%, still didnt work. just completely reinstalled and moved the location to a faster drive

[neon thicket]

what grapics settings are you running

[lament bolt]

enyone knows why it take 20 min to get in a raid???

[neon thicket]

switch servers

[median canopy]

the real question is, if you lower your settings does the slow loading times still happen

[last pewter]

servers on fire. servers slow.

[surreal aspen]

yh

[covert hatch]

anyone know why my game is downloading so slowly?

[neon thicket]

eu is fucked just switched to na east got in, in 2 mins

[last pewter]

be thankful your game is downloading at all is my recommendation. i havent downloaded for 2 days

[final mountain]

Has anyone tried this?

[true widget]

@surreal aspen @lone valve i disabled hardware scheduling on discord and so far its working, ill let you know if that fully fixed it

[oak minnow]

yes

[neon thicket]

lower them turn off dlss

[oak minnow]

without dlss, the frames are absolutely garbage

[final mountain]

I feel like them adding tarkov to steam is what broke bsg launcher, i bet steam works fine but bsg is broken for alot of people

[median canopy]

ew

[dense knoll]

I ONLY HAVE IT WHEN I GO TO CUSTOMS

[median canopy]

reshala is scared of you

[twin vapor]

Also in woods

[median canopy]

are there any bronies in the chat

[neon thicket]

lower all of them you should get decent fps have the same specs as you

[median canopy]

i have worse specs and i run fine frames

[oak minnow]

everything is low/off besides textures

[last pewter]

thats exactly right. one solution to broken bsg launcher is to add steams common files to the games directory. but in order to do that you need to purchase on steam and refund it. so yes steam works for the most part

[dense knoll]

When I leave the match, I don't lose my items either.

[median canopy]

i use sheer willpower to play my games on ultra settings i dont care what my specs are i treat my pc like a trained prize stallion it will ride for me

[oak minnow]

i wonder if its a problem with borderless window mode

[proper quarry]

fr

[summer viper]

can anyone get into woods? every 10+ minutes i reset matching for over 2 hours

[strong nymph]

my bsg account was hacked... and they changed my email.. is anyone here able to help a friendly PMC with that? 😭

[median canopy]

maybe yes actually i only play full

[covert hatch]

anyone have direct download link?

[surreal aspen]

??support

[white steppe]

[e-mail]

[proper quarry]

nope i do not have problems with borderless window mode

[oblique pagoda]

any idea when edit preset will actually work??? idk how we magically break new things every wipe

[last pewter]

BG's inbox is probably in the 10's of thousands... lol

[strong nymph]

i emailed support days ago.. 😭 i will wait patiently

[final mountain]

Purchase then refund wtf, they shouldve found a work around when linking steam accounts

[surreal aspen]

wouldnt have to do it if u used 2fa

[surreal aspen]

5-10 days

[strong nymph]

ty good sir

[surreal aspen]

when u have flea

[silver comet]

are they gonna fix the user action required alredy???!?

cant even download the fricking game

[graceful star]

anyone else have therapist and ragman locked? cant even talk to them

[oblique pagoda]

thast not the issue i'm only buying level 1 trader items which has always worked

[jade dawn]

ive waited 2 weeks

[surreal aspen]

keep waiting. they will be busier

[surreal aspen]

they changed it it is the issue. it works for me when flea is unlocked.

[warm torrent]

still here

[jade dawn]

account recovery taking forever, actually never getting the account back

[worn nest]

HAHAHAHA

[surreal aspen]

requeue

[oblique pagoda]

yeah i mean its 50/50 working for me 🤷‍♂️ they shouldn't have broken something that worked fine

[surreal aspen]

if you used 2fa, u wouldnt have to wait

its a nice lesson to learn

[last pewter]

YESSSSS extracting the file with 7zip worked. FUCK finally. sorry for language its been 48 HOURS

[surreal aspen]

im glad!

[silver comet]

bsg is awesome

[narrow fractal]

how you mean

[lofty quartz]

Password recovery?

[warm torrent]

retrying we are 2 now

[surreal aspen]

when u use the direct download link. winrar and windows can lead to extraction corruption with large files. best to use 7zip.

[heavy ridge]

what servers are better for queue times? I heard eu is fucked

[surreal aspen]

im on eu west, 2-3 mins

[narrow fractal]

can you sir pls add me as friend

[last pewter]

Download game through the pinned comment, then extract the file using 7-zip. Follow instructions (windows extraction and winrar did not work for me)

[worn nest]

gg servers

[surreal aspen]

just stick ur problem in here - then others can see the solution too

[narrow fractal]

it not want to download it stops

[surreal aspen]

keep retrying

[last pewter]

yeah keep pressing download. google thinks its maliscious

[narrow fractal]

ye and stops t says 0 mbs

[fierce citrus]

go to downloads in google chrome and approve downloading one more time. IT was a case for me

[jade dawn]

had email 2fa man

2 dif emails 2 dif passwords

[surreal aspen]

Use a mobile authenticator for all accounts e.g. proton auth

[jade dawn]

👍🏽

[surreal aspen]

means for someone to hack you, they have to have physical access to ur phone :)

[last pewter]

i cant believe im saying this. but i think fsr looks better in this game than dlss...

[covert hatch]

@narrow fractal Pretty sure their servers are all down or something is really going on because people are stuck in ques and downloads aren

[surreal aspen]

dlss will look better on nvidia, fsr will look better on amd. As for comparing that, personal preference :)

[covert hatch]

nt working

[simple nacelle]

any news on the tour quest bug im bored here unable to progress

[upbeat crypt]

cant load any game stuck on creating loot pools help me 🙁

[last pewter]

i have a 5070 i guess preference

[dense knoll]

does anyone know how to fix it? its only when i goinn to customs

[surreal aspen]

i use a 9070xt - im just praying for fsr4 soon lol

[surreal aspen]

nah im matching fine. And i just downloaded from the link and it works (just to check)

[worn nest]

i had it 20 minutes ago, waited for 20 mins and then the match just got cancelled and i came back to lobby with the gear i entered with. So dw

[dense knoll]

same

[worn nest]

go grab a snack or something it will be fine

[dense knoll]

but when I enter the next raid, I have the same thing again

[worn nest]

yeah the servers are fucked rn

[upbeat crypt]

cant load any game stuck on creating loot pools help me 🙁 Game is on my ssd, i have a i5 12600kf 3060ti 16gb 3200mhz ram

[worn nest]

nikita pulled to plug

[dense knoll]

its only on customs on ground zero it is normal

[worn nest]

wait rly?

[dense knoll]

yes

[worn nest]

shit, i didnt know that actually ty

[spark raft]

shoreline not working too

[dense knoll]

I mean, I don't know how it is with others, but it's like that with me

[minor gyro]

hey guys having a problem with installation

[spark raft]

whats the issue

[summer viper]

so what maps dont have the matching loop?

[proud whale]

16 min q for ground zero wtf

[minor gyro]

it wigged out and corrupted when it was updating yesterday and now just refusing to download on either drive, even after clearing cache and redownloading launcher

[covert hatch]

when did you download it?

[spark raft]

did you verify files

[true widget]

@surreal aspen turns out discord is the problem, i dont know what exactly but game works fine when dc is closed

[minor gyro]

i tried to and it asked for complete redownload nothing there to verify anymore

[surreal aspen]

turn off hardware scheduling in discord

[surreal aspen]

#community-support message

[covert hatch]

When

[tulip spindle]

how to get rid of captcha #brokenahhgame

[surreal aspen]

2 mins ago lol

[velvet hound]

This problem keeps happening even though i played the game earlier today. Any clues whats causing it?

[tulip spindle]

just do it until it works

[surreal aspen]

https://www.escapefromtarkov.com/support/knowledge/441

[upbeat crypt]

Just randomly or stuck at creating loot pools?

[minor gyro]

i keep setting path to existing installation, a new folder in my E drive, it agrees that its goingto download on E drive, then it goes "not enough room on C drive"

[covert hatch]

this is my download speed rn on steam

[dusk laurel]

man all this bugs today. Yesterday everything was fine. BSG is really nailing it this time. So sad man.

[covert hatch]

so it isn't my internet, their file servers suck or something

[tulip spindle]

yes

[hazy thunder]

I'm experiencing a significant frame rate drop when using zoom scopes, and Tarkov doesn't have a system to fix this. I saw that it's possible to blur the view outside the lens to avoid double-rendering the game. How do I do that?

[dusk laurel]

it is the game dude! Everyone is haviing issues only streamers dont get it 😄

[spark raft]

yh dont down load games on the c drive the c drive is for windows programs make sure tarkov is also not on the c drive

[upbeat crypt]

cant load any game stuck on creating loot pools help me 🙁 Game is on my ssd, i have a i5 12600kf 3060ti 16gb 3200mhz ram

[minor gyro]

neither the launcher or the path to installation are on C drive but it keeps tryingtyo for some reason

[neon thicket]

still have problems

[oak minnow]

yeah, im working on settings right now and testing

[minor gyro]

i dont have tarkov on any drive atm it wont start writing on my E drive for some reason, i even moved launcher to e drive and gave the game a new clean folder to use but it just wont lol

[solid berry]

Like it

[neon thicket]

whats te main issue fps, lag or buggy

[spark raft]

ive never had that issue

[neon thicket]

switch to na east fixed it for me you still have good ping

[oak minnow]

it seems like everytime theres a load menu/screen, it takes literally like 10 minutes to get through them

[neon thicket]

like matching or loading loot

[oak minnow]

despite having it installed on an evo 970 m.2

[true widget]

Didnt help, crashes as soon as discord is up

[upbeat crypt]

Anybode else stuck on creating loot pools?

[minor gyro]

if i click browse local files in the launcher it takes me to the empy folder on e drive i have ready to download it onto so idk why it wont do it, keeps trying to do C

[last pewter]

This sounds like ram instability. Try disabling XMP in bios

[oak minnow]

both. sometimes it takes forever to load the item icon in traders, or in-game. going to hideout and clicking customization makes me wait 5 minutes after every click before it loads, sometimes freezing and forcing me to alt-f4, loading out of raid menus, pressing next takes forever, then loading back to the main menu takes forever. im trying a few different settings to see if i cant fix it myself though

automatic ram cleaner was fixed awhile ago, wasnt it? it actually works correctly?

[safe sierra]

IT’S TIME TO ESCAPE!

ALT + F4

[neon thicket]

maybe go into the actual grapics setting of your pc and change it just for tarkov, auto ram cleaner worked last wipe idk if it yworks now maybe enable preload hidout aswell

[safe sierra]

[oak minnow]

yeah, i just enabled preload hideout as well. but i did mess with settings through tarkov, nvidia app, and nvidia control panel

[shell wind]

so i downloaded the client thing. im having trouble extracting it to the right place? idk where im messing up

[last pewter]

I’m so glad there’s no wipes, I can finally roleplay mil sim and take my time leveling up rather than being a “Chad”

[neon thicket]

do you have on+boost on cause that might be an issue aswell, 3 wipes ago that fucked me

going into raid i will be back in like 15

[lone valve]

@shell windwhat did you download?

[oak minnow]

also, even though i have decent ram, i unchecked mip streaming as well, so maybe that'll help too. and no i dont have on+boost, its off now

[wanton knoll]

anyone know how to fix this when trying to download eft

[main forge]

Hey guys! Any idea what this means and how to correct it?

[lone valve]

you should be able to open/extract then click the exe inside?

[minor gyro]

i think i fixed it, it was still cahing the t emp files in C drive for some reason

[upbeat crypt]

cant load any game stuck on creating loot pools help me 🙁 Game is on my ssd, i have a i5 12600kf 3060ti 16gb 3200mhz ram

[shell wind]

tarkov from the pinned so i manually download it but im having trouble with the extraction procesxs

[lone valve]

@wanton knoll common issue today server side . take a break it will sort itself out

[wanton knoll]

rip havent even got to start lol

[lone valve]

@shell wind do you have winrar?

[last pewter]

Install game files via pinned link and extract the zip file using 7-zip. Guarantee work

[green pulsar]

Which anti virus program do you have?

[shell wind]

no

[lone valve]

or 7-zip

okay get 7-zip and extrat the files from the zip bag

[shell wind]

the heck is 7 zip sounds sus

[lone valve]

7-zip is legit

[last pewter]

It’s not sus, you need it extract the zip file

[wild sable]

Is there any way to manually download the game without having chrome cancel the download because it’s too large

[lone valve]

no one in here is trying to hurt you

[oak minnow]

Alright, something I unchecked or checked made a HUGE difference. I unchecked mip streaming and checked preload hideout. instantly loaded with no freezes

[shell wind]

okay ill try that

[glacial charm]

do scav runs not work on streets right now in pvp stuck on matchmaking no matter what

[upbeat crypt]

cant load any game stuck on creating loot pools help me 🙁 Game is on my ssd, i have a i5 12600kf 3060ti 16gb 3200mhz ram

[oak minnow]

also unchecked low texture res of streets and grass shadows too

[oak minnow]

it took me like 13 minutes last night to do a scav run on streets

[lofty quartz]

Been like this forever sir

[neon thicket]

did you tunr of or on mip streaming

[oak minnow]

off

[glacial charm]

amazing in hard core wipe it was instant queue

[neon thicket]

oh lol why did you have that on

[shell wind]

so theres a huge list what one would i need?

[oak minnow]

because i assumed because its ram based, and having ddr5, it would help. but i guess its just not great

[neon thicket]

and scav load times are just normal cause everyone wants to scav into raids

[fervent nest]

is the game meant to download really really slow or is my shit messed up

[shell wind]

yes

[glacial charm]

not sure about that because I rarely meet player scavs on my pmc

only on customs the only map i get insta queue on scav runs

[neon thicket]

i get insta on customs and shorline

[glacial charm]

oh got a game after 7 mins think it works now

[fervent nest]

2mb/sec

[lofty quartz]

Do you not get the streamer item box on PVE?

[neon thicket]

but the rest takes a solid 15 min, i just got in a 1 min shoreline scav

[shell wind]

i was being a smart ass haha

[gilded slate]

anyone elses BTR is bugged?

[outer stone]

if you are still having download issues watch this vid https://www.youtube.com/watch?v=7GDLiV8c0nA&t=719s

[upbeat crypt]

CREATING LOOT POOLS ALWAYS FREEZING ON 100% HELP ME

[jade dawn]

vram

[upbeat crypt]

I have 8 gigs and playing on full low

[lofty quartz]

No mention of using a VPN which fixed everything for me

[normal talon]

Perhaps try switching servers and re-opening the game, might be an issue on BSG's end for whatever particular server ur on rn
Just throwing shit at a wall and seeing what sticks here tbh

[covert hatch]

still having the issue?

[dreamy whale]

Any idea on fixes for a half second delay on audio? Playing through the steam launcher, no audio delay on anything else. I wasn't having issues a month ago before 1.0

[upbeat crypt]

Yeah

[thorn spire]

https://medal.tv/games/escape-from-tarkov/clips/lwOgpdllIP1S7UF0k?invite=cr-MSxxUnUsMTY0NDEyMjI3&v=27 chat help me figure out wtf happend

[covert hatch]

loot pools are from your SSD

[upbeat crypt]

Ill try, thanks!

[warped dock]

after i extract from the tutorial i just get a black screen for forever how do i get back to the menu?

[timber turret]

[outer stone]

i tried vpn and it didnt work

[lofty quartz]

You got tarkoved

[keen cloak]

This game FUBAR for me
The main menu loads in about 10 mins, traders are bugged always, sell something it goes into indefinite loader, try to search any trader items there goes black screen. I've low set to low graphics, cleared cache, temp folders, ram, set factory as lobby. I've game on ssd, 32gb ram, rtx 3060, i9 cpu wtf is wrong with my game anyone knows?

[oak minnow]

If you have mip streaming, turn that off

[shell wind]

what 7 zip do i download im not IT friendly and have zero clue what im doing

[tulip spindle]

I got an error after finishing the tutorial saying it couldn’t save some data. What does this mean

[hybrid shadow]

Anybody else have their game crash when they load in, my friend is having an issue where after awaiting session start when the screen goes black to load in he crashes every time

[fast tiger]

check point 2)

[keen cloak]

It's already off

[vernal remnant]

does anybody know why do i get this error when trying to download tarkov now?Unable to download the file
Failed to download "/eft/client/live/distribs/1.0.0.0.41787_92174f78-57bc-419e-aa8e-1325d1bd8e67/Client.1.0.0.0.41787.zip"

ERROR: 0

[oak minnow]

10 minutes so far trying to load into a scav run on streets

[oak minnow]

whats your graphics settings? also is "use only physical cores" checked?

[tulip spindle]

Why is there a captcha

[oak minnow]

more than likely a hdd space issue, thats similiar to what i was experiencing the other day

[hybrid shadow]

What do you mean by this? sorry i checked pinned messages and couldnt find anything

[lone valve]

check the pinned info for help.

[keen cloak]

Followed pestily's latest graphic settings dlss off, taa, physical core is checked

[oak minnow]

and also, once you make space (assuming its space issue), uninstall completely and reinstall. dont try to repair. i spent almost 24 hours finding that out

[oak minnow]

turn off physical cores

[lone valve]

@tulip spindle added security

[tulip spindle]

but why does it not work

[polar siren]

help i cant use traders. whem i click i return to menu before that captcha error

[oak minnow]

cause if thats on, you're not using any of your virtual cores. my 7950x has 16 physical and 16 virtual cores.

[lone valve]

@tulip spindle the game works gear..but the servers are not syncing.

cloud servers are not syncing either

[tulip spindle]

this does not answer my question does it

[warped dock]

whats with the profile data not working after the tutorial? do i have to just redo the tutorial over and over until it works?

[covert hatch]

pretty sure something is wrong with all of their servers right now

[copper mauve]

the pinned message to download the game does not work either

[lone valve]

@tulip spindle it will though friend have faith and patience

[oak minnow]

15:45 timer to finally load into a streets raid with a scav

[covert hatch]

🧐 so it isnt only me

[copper mauve]

nah, games just ass

[covert hatch]

for real

[lone valve]

so EFT asset servers are down too. so no resources available atm

it wont stay this way guys.

[tulip spindle]

so basically. this game sucks??

[copper mauve]

been cooked for 48 hrs.

[next folio]

so guys dont try to uninstall after it says no access because now i cant do anything at all, cant even uninstall my game now

[covert hatch]

it would be sick if they had like a team to update people on problems with serves so everyone isnt left wondering

[covert hatch]

LOL

[copper mauve]

real

[lone valve]

@lone valvehi all by the way

[ornate eagle]

so far the status didn't change much: we are expanding infrastructure so more people can download and more people can play. This means extra CDNs and extra servers which take time to implement. I have heard more people have been able to download the game as of 2h ago if the issue is still persistent for ya - please report with the screen so I can take a look

[tulip hornet]

I updated my game to play 1.0 and when I try to launch the game it says user action required and something about reporting a bug. I go back to the launcher and try again but it says only one game instance can be open at once but the game is not running its just the launcher. I self wiped and it did not help.

[fast tiger]

this, point 2)
#community-support message

[versed flicker]

anyone know why when i go to edit build and find parts it wont find the parts for me

[hybrid shadow]

its not a downloading issue

[meager pewter]

just keep spamming retry, it’ll go eventually, it’s what I did honestly

That and try checking your drivers everyone

[upbeat crypt]

Scav crashes pmc works

[livid rock]

Mines been doing this since launch day. Have not heard found anything that works for me yet. Some people said wipe your appdata, some said turn off nvidia smooth motion

[ripe stone]

im tryna login and its saying i need to click to verify im a human and waiting for eft website to respond... then it just restarts and it doesnt progress no matter how many times i click to verify, but when i go on the website it works instantly ??? what do i do

[mighty zinc]

Is anyone having problems with the maps not unlocking? I am doing tour and have unlocked shoreline but I cant select it to load into

[ripe stone]

oh wait i figured it out... my VPN turned itself on when i booted up my pc with literally no warning :3

[normal talon]

Strange
Glad to have semi-fixed the issue lol

[cedar sand]

Restart game

[coarse seal]

anyone else having the issue when going to the cultist torture room and picking up the victim key on pve. when using road to shoreline and exiting the raid my inventory gets reverted to what it was before the raid, leading to me never being able to get the key

[normal talon]

Although now thinking about it, thats a whole new issue that just introduced

[mighty zinc]

I have restarted multiple times, I went and died on woods trying to get it to unlock, I loaded into customs and used the transit to get to shoreline and did the next task there and it still hasnt unlocked

[normal talon]

Eh whatever scavs are for poors anyways (me, I am the poor )

[fast tiger]

doesn´t matter, just do the point 2 pls.
some crashes can be fixed like that

[worthy birch]

Hey guys, someone stole my account, I didnt realized until today that week ago someone "initiated an email change" in my spam folder. Who I can contact or message to even have a chance to retrieve the account?

[fleet forge]

on top of adding more servers are they also working on launch issues after download?

[ornate eagle]

yes CDNs are for downloading the update

[quartz pawn]

I Claimed my drops but i never got them is there a bug going on right now or what its been 10m since i claimed it

[fleet forge]

cool thank you for the clarification

[ornate eagle]

I would contact support as soon as possible to lock the account down for future verification of ownership

[weak geyser]

I need some help, my game has been crashing when I load my game I have done everything to fix it but nothing has helped, It started when wipe happened.
after I cant relaunch my game and am forced to restart my computer to try again.

[tulip hornet]

I only have the launcher open

[weak geyser]

thats what happening with me too

[tulip hornet]

i cant even launch the game

[weak geyser]

does it happen after you launch your game and does it crash

[fleet forge]

goes away if restart pc

[tulip hornet]

I just want to plink scavs

[limber dagger]

hi i don't can reset my account

[weak geyser]

can you help me I have restarted my PC and it hasn't fixed

[ornate eagle]

make sure you kill all the processes related to EFT in the task manager

[fleet forge]

just restart pc and 2nd instance of game goes away

[torpid swift]

Please help me. I have a problem with the quests about the plane. I had to find it, which I did, and it counted. Now I need to find out about it from the merchants. I asked the first one, and he told me about it, but the quest didn't count, and now it's stuck with me forever because no one else will tell me about the plane.

[fleet forge]

weird

went away when i did

[weak geyser]

the game crashes and just doesn't work then gives me that error if I try again

[fleet forge]

task manager scroll down maybe see if more than 1 instance of a game launch is there

[quartz pawn]

i didnt get the drop i claimed but i did get the tagilla target does anyone know how to fix it so i can finally get my epic drop

[next folio]

anyone know how to fix this? ive been trying to install for 3 days and keep getting this issue

[tulip hornet]

Restarted my pc and got this when I tried to launch the game

[desert cradle]

my game crashes when i tab out or when i try to change the resloution to fullscreen borderless is there a way to fix this

[weak geyser]

there is no other instances

[candid totem]

follow instructions on pinned comment, its how i fixed the issue

[next folio]

thank you

[candid totem]

the file can contain a few bad files, just skip those and then repair

[fleet forge]

not sure then

[minor gyro]

running into this mid installation

[candid totem]

worked for me when i did it that way

[desert cradle]

my game crashes when i tab out or when i try to change the resloution to fullscreen borderless is there a way to fix this

[covert hatch]

Should have rented cloud servers for assests first week of the launch. Problem solved

[sudden meteor]

anyone have an issue where the launcher gets bricked when they update the game / verify files of the game?

[lofty quartz]

Check the pins

[desert cradle]

my game crashes when i tab out or when i try to change the resloution to fullscreen borderless is there a way to fix this

[tulip hornet]

So when I try to launch the launcher says in game but it tries to load and immediately hits me with a terminated with error.

[lofty quartz]

Go full screen borderless

[desert cradle]

i can't it just crashes

[lofty quartz]

Opss didnt read full message sorry

[worthy birch]

@ornate eagle Thanks, for some reason out of panic I only contacted info, and havent looked into account recovery

[green pulsar]

Which anti virus do you have?

[quasi blade]

Have the same problem,filecheck finds broken files,redownloads them but it crashes randomly soon again. Nonsteam btw,bsg launcher

[torpid swift]

Does support respond to requests?

[desert cradle]

my game crashes when i tab out or when i try to change the resloution to fullscreen borderless is there a way to fix this

[green pulsar]

I had this problem too, i'm using kaspersky and i just ended the full program after that i could start Tarkov normally

[coarse seal]

???

[slate ridge]

guys what do i need to do to complete the mission access the secret terragroup facility

[hexed pendant]

I have the USEC winter clothing unlocked in arena but it doesn't show in the main game. Anybody knows why?

[tulip hornet]

fixed it. it was the antivirus

thank you

[green pulsar]

np

[quasi blade]

I don't have active AV besides Windows defender,i'll exclude tarkov and try again

[weak geyser]

I need some help, my game has been crashing when I load my game I have done everything to fix it but nothing has helped, It started when wipe happened.
after I cant relaunch my game and am forced to restart my computer to try again.

[clever birch]

Is this fog just a me thing? Believe it or not, im looking at RUAF on big red side of the bridge lol

[rare seal]

Hi guys I need help cause Im trying to download the game and all the time while im downloading it i get this error "Unable to download the file
Failed to download "/eft/client/live/distribs/1.0.0.0.41787_92174f78-57bc-419e-aa8e-1325d1bd8e67/Client.1.0.0.0.41787.zip"

ERROR: 0"

And the game does not download or turn on, I turned the anitvirus off, changed the downloading location and it just does not work at all

[lofty quartz]

check pins

[brazen turret]

Where to check pins comment ?

[lofty quartz]

top right

[green pulsar]

On the left from the search bar

[livid fern]

yo what is dis

[stray yarrow]

why is my postfx missing colorfulness and saturation

[livid fern]

is pve

[slow cobalt]

Error 1000: Wrong Encryption paragrams

[lofty quartz]

you died?

[livid fern]

yes insta

[serene falcon]

Shit spawn

[rare seal]

Thanks man

[livid fern]

crazzy

[lofty quartz]

Skill issue

[livid fern]

well lost som good loot to

[stray yarrow]

hmm

[graceful star]

anyone else have therapist and ragman locked? cant even talk to them

[serene falcon]

If you play PVE, always insure, most gear comes back anyway

[grand verge]

is there anyway to fix the user error been getting it for 3 days now i have tried everything

[serene falcon]

At the least, that was pre-1.0, no clue if it's still the case

[errant jungle]

anyone else cant load into matches? im on EU servers, and it just keeps saying "matching.." and then nothing happens, i waited 12minutes then closed, tried again, tried again on different servers, and i just tried on auto servers

[lofty quartz]

i had that problem played pve for 2 hours came back no issues now im also EU

[green pulsar]

If you go to them where you can buy stuff on top there must be a button to talk with them

[serene falcon]

Had that yesterday until the evening, now's it's mostly and endless loading loot, so, good luck!

[lusty blaze]

still cant downlad the game. WHY BSG

[lofty quartz]

and i just got doomed styping that message XD

[weak geyser]

I need some help, my game has been crashing when I load my game I have done everything to fix it but nothing has helped, It started when wipe happened.
after I cant relaunch my game and am forced to restart my computer to try again.
also arena works for me just not tarkov

[lofty quartz]

tried the pinned comments?

[hexed pendant]

???

[lusty blaze]

ty i did not see that

[hushed gale]

Hello, somewan know why i can't get streamer box? Don't have it in hifts and got it in last wipe

[lofty quartz]

you claimed it on the website?

[errant jungle]

😭 🔫 whyyyy

[hushed gale]

In wipe when i got it ? no

i don't remember

[lofty quartz]

No i mean now

[tame vigil]

I’ve tried downloading from the pinned comments and nothing happens. Anyone have any tips?

[hushed gale]

I don't have it in my gifts

[lofty quartz]

you have to claim it each wipe on the gifts bit on the website

[lofty quartz]

Try with a VPn thats what fixed it for me

[hushed gale]

my gifts on website are empty

[lofty quartz]

show me

[copper mauve]

vpn to where

[lofty quartz]

Anywhere germany worked for me

[copper mauve]

alr. will try

[grand verge]

user action required anyone?

[fast tiger]

crash when u start?

[grand verge]

yes @fast tiger

[fast tiger]

Try point 2:
#community-support message

[serene falcon]

You might not have that problem though, you checked what regions were selected in the launcher right? If not, double check that and if it still doesn't work give it time

[errant jungle]

i tried, EU North, Central and west all at once, then i tried middle east, and i tried automatic. Couldnt find a match in any of them..

[fast tiger]

click on the link and follow the steps mentioned in the 2)
@grand verge

2. Unable to download the game due to Unity crashes or some other errors in the launcher - add BsgLauncher, GameAssembly.dll, BattlEye Launcher and EscapefromTarkov to the exceptions of your AV and see if it does any change

[serene falcon]

Then giving BSG time to sort out their dumb bullshit is all you can really do, sorry.

[errant jungle]

sounds like the usual then haha, guess its bedtime then..

[covert hatch]

bugged'

[grand verge]

@fast tiger Anti virus?

[serene falcon]

Yes

[stoic ginkgo]

Hello, I pre-ordered tarkov on steam, where can I find the pre-order bonus items? Like the dogtag

[idle pumice]

how does one get this dog tag?

seen a few people with it

[alpine canyon]

by owning unheard before release

[cedar sand]

You change it on your character

[serene falcon]

In your character screen, you can switch the dog tags.

[stoic ginkgo]

I have just the basic one :/

[lofty quartz]

Noone will see my dogtags because i never die

[idle pumice]

any special one for having eod before release?

[thin veldt]

is it just me or are match times 10 mins +?

[grand verge]

@serene falcon im still not understanding what exactly to do with my AV

[alpine canyon]

they said stuff is still coming for eod

[weak geyser]

I need some help, my game has been crashing when I load my game I have done everything to fix it but nothing has helped, It started when wipe happened.
after I cant relaunch my game and am forced to restart my computer to try again. Arena also works

[idle pumice]

Ok thanks

[serene falcon]

A possible fix to the problems you're experiencing is adding the specified files to the list of exceptions in your anti virus.

[stoic ginkgo]

I'm quite sure I have not recieved my pre-order bonus, they should appear in a mail?

[grand verge]

@serene falcon dont know how ngl

[serene falcon]

click on the dogtag title above the dogtag and see if you have different options

[stoic ginkgo]

I do not

[serene falcon]

What antivirus software do you use?

[serene falcon]

Then I would suggest mailing [e-mail] for support

[neon ingot]

game freezes when i shoot

[cedar sand]

Pinned messages for a fix

[grand verge]

@serene falcon norton i think

[near marlin]

any solution?

[serene falcon]

Dear lord... Norton, okay.

https://support.norton.com/sp/en/us/home/current/solutions/v20240108162522348?

[gleaming gust]

when i try to download from the link in discord for direct i get network error

[covert hatch]

Asset servers are down so downloads gonna be slow

[serene falcon]

Some users have reported that continuously hitting retry helps, but this sounds like the launcher is unable to find a free CDN. You can try the workaround in the pinned messages, but as Isin just said, it is very hit or miss.

BSG servers and software are just shit tier and nobody thought about properly scaling them in 10 years so they are currently doing that in a massive hurry, if either work around doesn't work you might have to wait until they sort their shit out.

[grand verge]

@serene falcon what files am i suppose to allow

[lofty quartz]

Cant remember if you said, you have tried a VPN right?

[serene falcon]

BsgLauncher.exe, GameAssembly.dll, EscapeFromTarkov_BE.exe and EscapefromTarkov.exe

[gusty spear]

just finished the tutorial in PVE, got this message right after i extracted

[granite locust]

getting this all the time. alt f4 didnt fix. cant get into game

[tawdry berry]

As I was clicked finish on the introduction quest for mechanic there was a backend error and i dont have access to jaeger. It says I have completed the quest and I even got the item rewards, but no jaeger

[final crystal]

same

[lofty quartz]

uh oh did servers die

[worn nest]

NIKITA????

[serene falcon]

@gusty spear @granite locust @final crystal
Check file integrity

[granite locust]

[gusty spear]

alrighty

[granite locust]

doing it right now. will tell if helps

[worn nest]

PLEASE NIKITA LET US PLAY PLEASEEE

[gusty spear]

same

[final crystal]

no file issues found

[wet cairn]

cannot find template id error?

[oblique pagoda]

1.0 ready guys 1.0 ready!!!!!!!!

[final crystal]

everyone is getting it

[lavish marten]

same

[serene falcon]

Hmmm.... yeah sounds like network error

[worn nest]

ima buss if i get one more error

[tawdry berry]

does anyone have any advice, I need jaeger

[serene falcon]

Weird fucking error for a network error

[split pier]

Thank Nikita its not just me

[serene falcon]

The hamster running whatever's left of the server has officially died I guess.

[wanton stratus]

1 000 000 players infrastructure btw

[floral elk]

i have the same problem..

[gusty spear]

jesus, everyone is getting this issue xD

[amber pond]

guys i wanna be included

[dense knoll]

the worst wipe ever

[paper snow]

lmao

[lofty quartz]

All of you on PVP?

[wet cairn]

found three salewas on interchange got out of raid and if i dont get that loot i will lose it

[severe seal]

j

[warm elk]

yeahj xDD

[hollow river]

what is this

[serene falcon]

Fine, no GiF then.

[woeful nest]

How does template for item just disappear out of nowhere 😄

[inner bluff]

same guys

[gusty spear]

checking integrity of game files rn, will let you know if it works (happened to me on PVE)

[stark moon]

ive restarted soooo now what?

[flat jasper]

I am also getting that even after alt f4

[versed fox]

do we jabe tp ALT f4 out of that??

[lavish marten]

Time to go sleep people!

[tulip jetty]

any fix for this

[pastel sentinel]

YEAH SAME

[warm elk]

doesnt work

[hollow river]

good night guys

[flat jasper]

I feel like everyone is getting this at the moment

[serene falcon]

Because a lot of shit gets unneccesarily run through the network back to BSG

[hidden island]

AY SAME

[paper snow]

cooked

[tulip jetty]

oh nvm i see everyone having the same issue

[gusty spear]

everyone is getting this lol

[wild crypt]

Anyone else stuck with this? xD

[lofty quartz]

Guys on PVP or PVE?

[dense knoll]

the worst game ever

[wild peak]

nice update

[merry stone]

are we all getting this lmao

[gusty spear]

i think its happening to both

[worn nest]

thank you thank you thank you thank you thank you thank you thank you thank you

[flat jasper]

Nice to know it's not just me I guess

[versed fox]

lol so we are stuck in this loop now ? guess back to ARENA

[lost ice]

i love this game

[floral elk]

great full release

[severe seal]

pve for me

[desert idol]

pve as well, same error

[amber pond]

pvp

[fast tiger]

yes

[heady vault]

Just came out of a woods raid after killing shturman and his 3 guards and get that :/

[lost ice]

@lean lava fix ur game

[split pier]

MEGABONK time

[serene falcon]

Already gave the guy instructions

[lofty quartz]

Yikes did you die or extract? I just died on pvp and it seems ok

[heady briar]

anyone help me with this problem i have? i launch the game, the launcher disappears, then reappears and says i already have a game open?

[inland schooner]

Bto

[heady vault]

I extracted

[flat jasper]

Alt f4 does not fix it for moi

[heady vault]

got hella loot

[inner bluff]

i tough i was the only one

[granite locust]

didnt help game is cooked

[warm sphinx]

i have same thing

[hidden swallow]

[random pine]

same for me rn

[teal token]

guessing this is everyone rn, we just got it too on PVE

[humble ferry]

pve

[split pier]

this game has no integrity

[stark moon]

9 years in the development btw

[gleaming gust]

yes

[hasty otter]

im stuck on this

[pseudo belfry]

servers are dead

[serene falcon]

The hamster running what's left of the infra has officially keeled over with a heart attack lol

[naive bone]

Wtf

[final crystal]

probably the tarkopop twitch drop lol

[tawny hazel]

W update yo

[lost ice]

great fix nikita

[stark moon]

nvm nikita started creating the game in 2012.

[proven lake]

1.0 ready

[stark moon]

13 years in the making

[serene falcon]

Well, you escaped Tarkov didn't you?

[heady vault]

10 years

[heady briar]

anyone help me with this problem i have? i launch the game, the launcher disappears, then reappears and says i already have a game open?

[viscid plume]

seriously everyone is getting the same error lmao

[naive bone]

Oh fucking great. BSG better compensate us by giving everyone ammo in butt and full flea unlock at 15

[heady vault]

WE GOT BIGGER FISH TO FRY LMAO

[remote crow]

1.0 ready

[fiery bison]

ahhh so its not just me

[lofty quartz]

Well noone can get on the game right now so no fix will help

[heady briar]

valid

[stark moon]

nikita started making tarkov in 2012 it became playable in 2016

[vague light]

Why is support taking 45 years to respond

[naive bone]

game is cooked, wait a couple of hours

[final fulcrum]

Im gonna touch Nikita

[outer loom]

oh its happening to everyone ok np

[mossy violet]

anyone else getting random crashes since 1.0 came out?

[heady briar]

got it, thx

[heady vault]

Yeahhh but we dont count those 4 years tbh

[neon thicket]

i am going to do something to nikita

[brazen kraken]

just to add to the chaos

[frail tree]

what?

[mossy violet]

anyone else getting random crashes since 1.0 came out??

[heady vault]

Bro pressed the delete button

[tawny hazel]

adding too the chaos

[frail tree]

same

[wild peak]

anyone know what was in todays update?

[dense knoll]

everyone the game is not ready for 1.0

[simple jay]

me to :o(

[undone eagle]

BUYANOV STOP DRINKING VODKA

[copper silo]

Just got the same problem lool

[frail tree]

wow

[lusty rampart]

oh its for everyone

[compact kraken]

did they remove an item or smth

[upbeat crypt]

You guys think i can ask support for an account reset if most of my starting gear is gone because of the shitshow that is happening?

[heady vault]

Deleted the game. gg

[compact kraken]

finally we have escaped from tarkov

[unkempt reef]

that and shitty performance since last wipe tbh

[heady vault]

LESS GO

[hidden swallow]

You cannot imagine, but actually nobody cares lol

[muted silo]

Has anyone ever encounter this ERROR?
For context, I was running a scav, and got out of the raid after looting around. After tranfering my loot into my stash, this ERROR message popped-up.

[heady vault]

Performance has always been bad tbh lmao

[brisk nimbus]

why tho cant it go one day without breaking

[frail tree]

yep

[cunning dock]

Same thing here. I checked file integrity, no issues. Restarted the launcher, still the same issue during Loading profile data...

[undone eagle]

NIKITA WAKE UP

[wild peak]

@muted siloeveryone does. they broke the game with todays update

[heady vault]

everyone got it

[neon thicket]

just be happy we dont have to play anymore

[short ore]

xD

[frail tree]

should i alt f4 than restart?

[cunning dock]

nice

[green cape]

Same

[dreamy quail]

whoever deleted the template is fucking us

[warm elk]

doesnt work

[sturdy topaz]

game is ass

[cunning dock]

What about Arena? Same error?

[twilit wolf]

Came here to see if I'm the only one experiencing error "Cannot find template with id", but looks I'm not. lol

[stable karma]

LMAAAAOOO we're cooked chat

[steady juniper]

wont work

[sonic comet]

xD

[polar basalt]

Tried

[short ore]

wont help, their server must have gone to shit

[compact kraken]

doesnt work just wait for a fix

[lofty quartz]

At least Nikita is active on twitter keeping us updated. We may not like the updates but its a good change

[heady vault]

nikita deleted the game gg

[dreamy quail]

dosnt work i tried that

[undone eagle]

REFUND

[sturdy topaz]

10 years of bugs

[frail tree]

thank nikita

[flat echo]

anyone else having issues with changing ur sens? like even if i lower it it just keeps getting higher and higher

[whole cape]

The reason to go to sleep

[polar basalt]

Glad to see I'm not the only one

[flint laurel]

same

[unkempt reef]

Well i could atleast run with over 100fps comfortably before

[wanton stratus]

1.0 READY

[cunning dock]

it's 5pm I'm not going to sleep yet 😄

[flat echo]

just got this bug too

[hoary holly]

We love it here

[ivory timber]

Anyone else having trouble trying to load into PVE? Keep getting a template id error

[paper atlas]

I was just gonna ask :(

[muted silo]

any solution so far?

[delicate wave]

Getting the same error

[dapper wave]

has BSG said anything about this template ID error?

[frail tree]

you guys think if i pay nikita’s barber for 1 year he will fix the game?

[subtle pine]

guys dont be mean they are a small indie company who just released this game for the first time ever and have never produced other games before 😄

[frozen osprey]

man this game is so ass but so good at the same time

[stark moon]

i believe the template of a specific item, say the ak104 got deleted by accident and since the game still has the ak104 it crashes

[spiral field]

Lol is this for everyone?

[heady vault]

You gotta remember some maps are big lmao

[brittle holly]

open eyes perhaps 😄

[spring linden]

cuz running the SPT.Server.exe doesnt do bull

[thin surge]

Yep just got this and came here to check

[lofty quartz]

literally everyone just look at any message ?

[serene falcon]

Only fixes and improvements

[fickle narwhal]

lol its not me alone? 😄

[heady vault]

Nice one buddy. Gonna get banned lmao

[red storm]

perchance, mby throw in a bottle of vodka and another potato for his server

[night path]

Sooo what do I do about this?

[frozen osprey]

everyones got it I think

[grand verge]

@serene falcon i cant find those type of files in my AV

[wicked prairie]

READ BEFORE TYPINH

[spring linden]

what did i do

[lofty quartz]

Wait like everyone else

[compact kraken]

unlucky

[heady vault]

SPT is against BSG TOS

[proven tartan]

Wtf is going on ?

[frail tree]

we all have the same problem

[hollow ether]

I'm in the club, I feel special.

[knotty smelt]

damn, mid transit i got this

[unique rain]

WHOOOOO

[placid aspen]

ERROR

Cannot find template with id
"6819f8df28294ec0730db6b4" for item
"691b9ec464f48d6dcc0006a7"

OK

[unkempt reef]

true but i could atleast run streets with 60fps before 🙁

[molten hearth]

look at this guy paid extra to get same issues

[lofty quartz]

Its not a very exclusive club

[heady vault]

Not allowed to talk or get involved with them

[ornate lintel]

Got the same

[spiral field]

Someone fucked up

[serene falcon]

What do you mean you can't find them in your AV? You need to add them to exceptions as per the instructions I send you

[proven tartan]

ooof

[neon thicket]

game is back

[heady vault]

Nikita deleted the game

[placid aspen]

toxic

[spiral field]

We escaped

[unkempt reef]

sorry i stole one of the server gpus

[frozen osprey]

ill tell ya man! way to many bugs in this game

[neon thicket]

you can load in again

[molten hearth]

nikita trying to patch tagilla off 100% spawn rate on factory

[drowsy crater]

any fixed for this...

[lofty quartz]

If you are lying im going to hunt you down

[proven tartan]

We all have it man

[drowsy crater]

okay cool its not just me

[slow plover]

fixed for me

[neon thicket]

i am loading into a game lil pup

[scarlet wing]

this sucks lol

[dire turret]

It’s fixed

[mossy violet]

anyone else getting random crashes since 1.0 came out?

[golden aspen]

fixed for me

[placid aspen]

"tagilla spawn now reduced to 99% spawn with 200% health pool"

[warm sphinx]

the raid i had as the game broke if its not there il lcry

[vast sandal]

i have no problem! maby its a you Problem!

[proven tartan]

Fixed itself apparently

[whole crest]

1.0 READY GUYS #

[heady vault]

LOL

[warm sphinx]

I WILL PUKE

[grand verge]

@serene falcon they dont show up as available options to add only the folders they would be in

[lofty quartz]

Cheater POV

[mossy violet]

anyone else getting random crashes since 1.0 came out?

[cunning dock]

Arena works

[valid tusk]

GUYS YOU CAN FIX IT BY DELETING TARKOV LAUNCHER

[whole fox]

is it linked to a specific item ?

[heady vault]

still getting the error

[primal yacht]

We are doing it!

[warm sphinx]

on my life im not

[cloud pecan]

well its good to know im not the only one

[drowsy crater]

just keepign trying it worked after a few

[heady vault]

Someone probably made a whoopsie

[gritty pilot]

CAP

[cobalt trout]

refund?

[warm sphinx]

games up guys

[frail tree]

fixed for me

[cunning dock]

Haven't tried tarkov again, but just loaded in to Arena

[bronze drum]

yeah ive straight up gotten bluescreens

[wild peak]

everyone just keep trying, i finally got back in

[warm sphinx]

I GOT MY STUFF YIPEEE

[heady vault]

arena poo poo

[dusk laurel]

yes its rough rn but I would say that I see an improvement of the loading times into raid(When the game actually works), although 3 mins is still a bit high. I just hope they sort that out soonTM!

[serene falcon]

Adding the folders should be fine as well

[delicate wave]

It's not fixed

[covert hatch]

does arena still transfer xp over to pvp?

[foggy reef]

ayyyye im in the club happened after getting extracting with secure folder 52

[wide tree]

just got same, I wasnt allowed to drop my backpack in raid either, so its some weird items I guess

[proven tartan]

After refreshing 3 times it fixed itself for me

[heady vault]

Fixed for me

[whole cape]

Fixed +1

[heady vault]

Im back in now

[wicked meadow]

does anyone have a fix for reserve not being unlocked after giving prapor the dogtags. i was mid dialogue got an error was kicked out and the map is still locked and the option to talk to him is gone

[gritty pilot]

I take it back. It did fix itself.

[compact kraken]

games up see yall later

[lofty quartz]

But has anyone managed to extract in the last 5 mins?

[frail tree]

how u already found those keys man

[pseudo wing]

aah we all have it

[proven tartan]

I did

[neon thicket]

first time they fixed it s ofast

[pseudo wing]

i thought it was me

[lunar scroll]

I did extract from woods

[knotty oxide]

I just had most amazing raid proly didnt save it

[warm sphinx]

i killed cultists customs last raid

[heady vault]

Na soemthjing fucked up server side

[sly turret]

I just got this error

[teal token]

back in, we gopod again

[warm sphinx]

cultists gave dorms marked then i got keycards from that

[heady vault]

It should be good now

[waxen oyster]

it just got sorted

[lunar scroll]

then while loading to game i got this error, alt -f4d and after booting it up again the same error poped ut

[vivid briar]

tarkov wrong encryption params

[proven tartan]

I have extraced and even though I had this error, I still have all the items from the raid

[molten hearth]

im fixe just reloadeed

[hearty forge]

1.0 READY GUYS

[molten hearth]

oh well my kit is gone so i lost kit and loot i extracted with but whatever

[marble badger]

PLEASE I BEG YOU SEND ME MY PASSWORD RESET EMAIL @ADMIN @MODERATORS

[simple spindle]

Another one. I guess I'm waiting.

[vivid briar]

Anyone know the error 1000 Wrong Encryption Params?? Taking me like 10 mins to get out of raid if it even lets me at all

[serene falcon]

• Be BSG
• Develop a game for 10 years
• Have one of the worst 1.0 launches imaginable
• "next 2 months - only fixes and improvements"
• Proceed to fuck up monumentally by probably deleting a template server side on prod

[lunar scroll]

Should work just fine now, i got into the game

[lunar scroll]

luckyly i have everything I had when extracting

[lofty quartz]

we cant complain to much at that, we lost what 5 mins

[meager juniper]

Как это понимать, ребят?

[echo elm]

ive got the same error when i loaded out of my last raid

[lofty quartz]

Try pressing the keys a little harder i think that will work

[lofty quartz]

Serious note just keep trying to wiggle out

[strange jetty]

Works for me

[dry flame]

having issues where in the launcher verifying human just spins and wont let me in. Anyone else have the same issue or solution?

[abstract lodge]

any fix for this yet?

[lofty quartz]

Yep i had this issue first time launching. I turned VPN on and off and it fixed it no idea how it did

[meager juniper]

Не могу сделать это уже более 10 минут

[vivid briar]

Error code 1000 Wrong encryption params

[strange jetty]

Only open it once 🤷‍♂️

[meager juniper]

После таких сюрпризов понимаешь почему онлайн игры скатился в мужскую точку G

[lofty quartz]

Nothing else to suggest. I got stuck under the train on customs before and just kept wiggling. Try crawl backwards thats what got me out in the end

[abstract lodge]

it just crashes and then when i try to relaunch it says that

[strange jetty]

Task Manager it.

[echo elm]

I closed the game launcher, and checked the game files. seems to have fixed mine

[heady briar]

ive got the same issue, nobody is helping

[abstract lodge]

ive had it since wipde day

[meager juniper]

Я и вовсе не могу сдвинутся с места, только крутиться вокруг своей оси

[lofty quartz]

No idea mate just saying what i did to fix my issue stuck under the train

[dry flame]

thanks ill try tt

[wicked meadow]

anyone have a fix for prapor taking the dogtags and getting kicked out during the dialogue resulting in the map not being unlocked

[meager juniper]

Спасибо за попытку помочь, товарищ, надеюсь, где бы ты ни был, тебе это засчитывают плюсиком в карму

[primal lichen]

when i load it takes me to pve and makes me choose a pmc. then it freezes at deploy screen.

[muted silo]

took a couple of time to restart the game and the error was fixed

[meager juniper]

Похоже игра отправляется в удаление, на рефаунд и в банлист

[topaz merlin]

Close the battlenet window, that will usually fix this, the little white one for the anti cheat

[arctic iron]

Hey guys, does anyone know how to solve this problem? I just finished a raid and was stuck in returning base with this error. I tried Alt F4 but that didn't work.
I don't know if this error was raised up because I took the weapon case from quest 'Irresistible'. Appreciate if you could help me with this!

[gritty sequoia]

check integrity of game files

thats what fixed it for me

[keen cloak]

Bugs after bugs
Does anyone face issues while moving items in inventory, it keeps blinking and shows backend server timeout??

[muted silo]

i restarted the game a couple of times and it fixed itself

[primal lichen]

my game freezes at deploy.

[arctic iron]

Roger that sir! Thank you, letme try

[stray oyster]

Hello,
I have a problem following a mission where I looted an item that prevents me from resuming my game.

If anyone knows the solution...

[gritty sequoia]

check integrity of game files. see if that fixes it

[glossy gust]

Any way to buy a steam key off the bft for cheaper then just rebuying the game?

[stray oyster]

thank you I will try

[cedar sand]

If you already own it there is no reason to buy it again

Either download manually from the pins or click retry

[primal lichen]

no one help with freezing game? i cant even play the tutorial

[dry flame]

tried and didnt work

[cedar sand]

What are your pc specs?

[primal lichen]

3060ti, 32gigs ram.

i updated drivers and everything. i played on pvp but it wont let me go back to pvp. im stuck in loading screen for pve tutorial

[arctic iron]

That worked! Appreciate🫡

[dry flame]

having issues where in the launcher verifying human just spins and wont let me in. Anyone else have the same issue or solution?

[paper island]

Hello folks, I am running into issues reinstalling. I had to uninstall/reinstall the browser a few times because of error code 0, and now the download has eaten a ton of my computer's storage. My game is not installed, and now it's having errors finding the files apparently.

[cedar sand]

Disable your vpn

[dry flame]

dont have one on

[cedar radish]

same issue

[primal lichen]

they need a seperate tab for pve. makes no sense switching in game. now i cant do anything :/

[paper island]

Anything I can do to try to fix my eaten storage and try to also fix the game?

And now the game is installed, but I can't search local files

[boreal totem]

i need help whenever i move my mouse my frames drops from 140 to 30

[gusty spear]

to anyone that might have this issue, i just verified integrity of game files, and now it seems to work

[livid rock]

Any advice on user action required issue???

[primal lichen]

maybe i didnt update drivers. hope it works

[native shard]

I havent downloaded the game in a while, but it still runs into issues while downloading, is this a known issue and can it be resolved currently?

[serene falcon]

Credit to u/Trotzkiste on the eft reddit

[mossy violet]

Need help stopping random crashes in raid

[paper island]

IDk what is happening, I am a bit peeved rn tbh

[sand temple]

Anyone know if post effects will be re-enabled

[dry flame]

having issues where in the launcher verifying human just spins and wont let me in. Anyone else have the same issue or solution?

[jade dawn]

i am holding servers hostage until bsg answers my email

[upbeat crypt]

Why do i keep getting server connection lost after loading loot pools?

[tropic talon]

Where is this in customs I am lost lol

[upbeat crypt]

Is it pc or server issue?

[thin surge]

ZB-11

[mossy violet]

need help fixing random crashes!!

[thin surge]

Over by new gas

[tropic talon]

Near new gas station ye ??

Tyyy

[thin surge]

The buildings in front of you are good loot, streamer room has pcs and there's a closet with tools, and a possible roller spawn on mannequin opposite side

[marble badger]

when i can get reset password email ???

[modest radish]

Im back, i had to go for a bit.

It was working, then it stopped suddenly and has not worked, at all after it stopped working

[modest radish]

Been over a day with attempted restarts and no boot

[next folio]

Anyone else see the unity icon pop up and then close and say error 103007?

[upbeat crypt]

Why do i keep getting server connection lost after loading loot pools? Pc or server issue?

[tropic talon]

I entered zb013 but no extraction why ???

Nvm

[bleak sail]

yes it does you need to run it at all times when playing spt also dont post yourself playing spt here or you risk getting banned

[dusk kernel]

my game runs incredibly well. 200fps at 2560x1440 resolution but freezes when I extract or die and crashes. I've tried just about every fix I can think of from reinstalling graphics drivers, checking integrity, redownloading the game, checking windows system files. not sure what to do to fix it past all that

sometimes it'll happen in raid where I get disconnected too and then takes me like 9 minutes to reconnect. I've got 880mb/s down and 350mb/s upload with 6 ping too with no drops showing on my end

[flat jasper]

I'm confused if this is intentional or not..

So it says on WeaponParts that it requires lvl 15 to sell on the flea,
But it falls under the category of "Barter items" which overall require lvl 30 to sell or buy on the flea
Which is also under "other" which requires lvl 25 ot sell on the flea.

So what is the point of the "lvl 15" when you actually cannot sell them until lvl 30?

It's very confusing and disappointing to get to lvl 15 and be unable to sell things you thought you would be able to until level 30

[upbeat crypt]

Why do i keep getting server connection lost after loading loot pools?

[oak minnow]

jesus christ, why is it taking 19 minutes so far, of matchmaking as a scav on streets????

[naive crest]

Does anyone else have the issue where you just can't load into serverside raids because it freezes at loading loot pools or awaiting session start? It started with 1.0 and it wasn't like this before, because last week I was playing on streets the entire time, and now I can't even load in

[coral wraith]

is losing all GP coins common? It just happened to me

[next folio]

any ideas how to stop the unity crash at all? ive been trying to fix it forever, cant figure it out

[upbeat crypt]

SAME!! I can not find anything about it:(( Please dm me if you found anything

My pc should be able to easily run the game and it still freezes at loot pools snd then loses connection

[modest radish]

Running steam as admin solved this, now to figure out load times

[livid girder]

I had a backend error when talking to skier and now I can't seem to unlock mechanic. I've seen people talking about it online, but no solutions. Has anyone here figured anything out?

[oak minnow]

bruh... 20 minutes to get into a raid as a scav on streets, only to be spawned literally right in front of a pmc and killed

[grand verge]

user action required bane of my existence

[lofty quartz]

How do you get this dogtag?

[dapper wave]

Is BSG intending to address and optimize the significant performance impact of 1.0? 7900xtx OC'd / 5800x3d and my fps* is bouncing between 100-144

[magic hull]

what happened here? seems like a flare bug right after me and my friend killed goons and reshala :/

[silver spruce]

Guys, I bought the game but I can't play it for some reason so I came here looking for help. Is this the right channel?

[minor gyro]

your supposed to shoot it straight up i think not like that

[spark minnow]

Didnt launch it correctly

[silver spruce]

Every time I open the launcher it showed this error

And when I try to register I can enter the main page just fine but when I click on register it shows that I'm blocked

[slim spruce]

disable any vpns

[mellow rock]

my account just reset after i linked my steam to my website account, is it over?

[silver spruce]

I don't use VPN, but I do use wireless for my internet though

Does it have anything to do with it?

[heady briar]

anyone know how to fix this?

[deep pendant]

hey can someone please help me

[slim spruce]

shared with many many others?

[silver spruce]

The whole house

[naive crest]

I just managed to load in after some time, my fps dropped to 5, and I got this message

[silver spruce]

Family and all

[next folio]

Does anyone know the fix for the unity crash on start up?

[slim spruce]

"Suspicious behaviour. CF-RAY

May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]"

from https://www.escapefromtarkov.com/support/knowledge/426

[deep pendant]

im trying to download the game in the launcher and im getting this error message when im trying to install the game "/eft/client/live/distribs/1.0.0.0.41787_92174f78-57bc-419e-aa8e-1325d1bd8e67/Client.1.0.0.0.41787.zip

[slim spruce]

verify game files

[next folio]

I have, Ive uninstalled and reinstalled verified 3 times and it hasn't fixed it

[slim spruce]

verify says repair?

[next folio]

No, after I verify it just shows the play button again not repair

[wispy igloo]

Is there some kind of known issue in PVE When playing a scav and when you kill/attack a pmc other scavs attack you? Which in turn you need to kill the scavs to survive and then your scav rep plummets.

[gaunt minnow]

Guys I'm having crazy stutterings and lag (the lag may be of the servers) in maps that runned just fine in the beta
Anyone knows a solution or are having the same problem?

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/441

@atomic saffron You may not discuss that, use of it is bannable.

[atomic saffron]

oh nvm that my friend wanna play it so sorry

[lost urchin]

Hello! I pre purchased the game on steam, and today I went to upgrade my version of the game to unheard I activated the key on the website under the same account and I am now getting errors "ERROR: 103003", "ERROR: 401005" with the text: "Game launch error, This game was purchased on another platform. Please start the launcher through the platform where the purchase was made." I uninstalled the game and reinstalled it and the problem is persisting.

[fading saddle]

What could be the reason why the lobby started to load longer and 'gameupdate' are around 16?

[deep pendant]

im trying to download the game in the launcher and im getting this error message when im trying to install the game "/eft/client/live/distribs/1.0.0.0.41787_92174f78-57bc-419e-aa8e-1325d1bd8e67/Client.1.0.0.0.41787.zip

[naive crest]

Cleaning the cache seemed to load me in faster, no idea if the "anticheat connection failed" is connected to this and if you'll get this

[slim spruce]

are you starting the game via steam after you linked it?

[lost urchin]

Yes

[slim spruce]

You may not own it on steam then with that error.

[grand verge]

black

[lost urchin]

I bought it off steam? I pre purchased and chose to upgrade the game and the only way to get unheard is off the website

[knotty citrus]

Any idea on what the rough wait time is on getting a reply from them for this? Just lodged my own for this

Like a typical one

[next folio]

Tried these already, those also didn't fix it at all. Rn it's just showing the unity icon when I hit play then saying user action required then leads into error 103007 and I have to restart my PC to get rid of that error and repeats rn

[glass hound]

anybody perchance know any resolution pls

[slim spruce]

uninstall everything and reinstall via steam

[native vortex]

is falling skies bugged rn?

[lost urchin]

I did this, and I am still provided the error

[primal lichen]

updated drivers and still game freezes at deploy scree. cant even play the tutorial

[slim spruce]

then you don't own it on steam

or are launching it via the bsg launcher without steam installed

try starting the launcher without steam first

[lost urchin]

I purchased it on steam, I've been playing it on steam since the game came out on steam I bought unheard off the website for my steam account and activated it on the steam account thats linked with bsg

[plush wraith]

Anyone might know why my game is stuck on “loading profile data”

All other games on my pc arent running normally either all super laggy

[slim spruce]

start the launcher without steam first, close it and launch through steam again

[spice pike]

btw this is a lie ive done that mutiple times and it still doesnt work done VPN and bunch of stuff BSG is just stupid as hell and cant make a working launcher

[fading saddle]

I have a very similar problem. Everything loads very slowly.
This problem occurred after I lost connection to the server.

[plush wraith]

I never lost connection to the server though, only just booted up the game

Do all of your other games lag too?

[heady briar]

anyone know how to fix this

[undone plaza]

anyone know where screenshots are saved? I don't have an EFT folder in My Documents. had to generate it myself.

[lost urchin]

Still the same error, I closed steam entirely through task manager launched bsg launcher logged in, closed it launched tarkov through steam and still the same error

[potent brook]

Hey, I have a bit of a weird issue. Maybe one of you has an idea what I can try.

I bought the game on steam, and played it for the first time on saturday. On sunday I played again, after closing the game and eating lunch, the game forces me to create a new pmc.

If i follow the steps and chose what faction etc I cant use my Name because its "occupied"

I dont mind starting new (kinda do but doesnt matter) however I wanna use my normal display name.

[slim spruce]

have you tried starting it on the bsg launcher alone installed from the website?

[lost urchin]

Do you mean installing the game again through the bsg launcher? If so, no I haven't that'd be another 75 gigs I'd have to download ontop of the original 75gb download from steam

[fading saddle]

Only Tarkov

[slim spruce]

you can probably set the install location in game settings to the steam game folder, they should be identical

[spice quartz]

Hey i just completed the Ref task "To Great Heights! - Part 5" and in arena it says that i need to claim it in tarkov but in tarkov it says it not completed. Does anyone know how come this happened?

[plush wraith]

Anyone know what the hell this means?

[naive crest]

Nevermind, it still freezes, that's gotta be a serverside issue, i've fixed everything that could be causing this and it still doesn't make a difference

[lost urchin]

User action required: This folder does not contain the correct version of the game. Please check the specified installation path and try again. "C:\Program Files (x86)\Steam\steamapps\common\Escape from Tarkov"

[dusk coral]

version of windows.. and do you have the latest video drivers installed

[slim spruce]

update graphics drivers

[plush wraith]

How do i do that?

Only started using a pc over console like a few months ago lol

[slim spruce]

I am not familiar with this problem as I haven't troubleshooted it before and I don't know any more tips

[dusk coral]

Nvidia or AMD video card chuckles?

[slim spruce]

The only thing I can think of is installing via steam again

[plush wraith]

How do i check? Pretty sure AMD though.

[oak minnow]

Are these queue times going to get fixed? Transiting from Shoreline to Lighthouse and its been stuck on preparing the game for 8 minutes now

[waxen prawn]

Hey, I have a question!
If you buy the Battle Pass and/or play through it and unlock items with the points, will they remain available in Escape from Tarkov even after the wipe? For example, the headphones from Ref and the clothing?

[oak minnow]

and it also takes 20+ minutes to queue as a scav on streets

[oak minnow]

If I recall, the wipes are going to be optional from here on out

[plush wraith]

Figured it out definitely AMD

[spare summit]

Any ideas for this? Tryna buy from skier

[primal lichen]

i wiped pve and it wont let me choose a faction. just freezes

[spring girder]

how do i claim my twitch drops??? i havent recieved a single one. Legit not at prapor mesage box eiother

[slim spruce]

get more loyalty level is what it says

[waxen prawn]

Okay, but it could still happen that BSG has to wipe something, so the question is, do you still keep the items?

[dusk coral]

go to youtube and watch this video, watch?v=mOOtg4lVqjk it will show you how to get to the device manager to double check, if you have amd, you'll want to to go the AMD's wenbsite, if its nVidia, then you'll want to go to nvidia's website (or finish watching the video)

[oak minnow]

I can't tell you accurately. I'd imagine so, otherwise it'd be pretty shitty to sell a battle pass for money then take away the items you earned

[plush wraith]

Thanks

[spare summit]

I have tier 2 and am trying to buy tier 2 stuff. Not happening with any other traders.

[slim spruce]

The error is pretty clear. You may have .9999 repeating and it's rounding up.

[waxen prawn]

I'll be honest—I trust BSG to remove it. That's why I was hoping for a definitive answer on this. Thx for your help

[lost urchin]

@slim spruce Hey I was able to get it to work on the bsg launcher if you copy the directory then open the "build" folder and run it that way it'll let you play I am still unable to play through steam though they can assist me in the support ticket I filed in the website. Thank you for the help

[slim spruce]

Yes this is a support issue

[waxen prawn]

@slim spruce Can you answer my question maybe? 🙂

[slim spruce]

what wipe?

[muted lotus]

Anyone having issues where scav's are shooting like pink lasers towards u sometimes? is this a known issue or justme

[slim spruce]

verify game files

pink textures are missing textures

[muted lotus]

OK ill try that

[waxen prawn]

Any kind of wipe. Whether it's done by BSG itself or you reset your profile, whatever.

[grand verge]

user action required

[slim spruce]

I don't know, i hope so.

[waxen prawn]

Uff, okay thx. I tried to contact BSG but I didnt get an answer jet 🙁

[stuck wadi]

I like how not even this link works hahahhaha bestgame

[dusk coral]

if they are not working.. its on your end., or your region

check DNS

[stuck wadi]

It works for 10 min at a time

Bestgame

[tulip gorge]

did they completely ruin postfx or color settings?

[zealous kiln]

has anyone had any issues with ''connection to anticheat'' I'm having same issue in pvp and arena it just disconnects me mid game, i have my mrs next to me same wifi no issues but support keep saying its my connection. happened pre 1.0 now worse

[dusk coral]

sounds like you have a great ISP, some would say the best ever ISP..

[magic whale]

I am playing on PVE, and died in a couple of raids. Everything was insured through Therapist. Got it back today, but none of the armored rigs, mags, guns, or even the good bags. All I got were a couple of the regular rigs, one helmet and a single backpack.

[muted silo]

Anyone know the reason why my "in-game" map is blurry when I check it under the "Map" tab in "Character"?

[dusk coral]

do you have MIPS streaming enabled?

[muted silo]

No I don't.