community-support

[weak remnant]

currently unable to receive your email login code? I've been waiting for a long time, but he doesn't seem to be coming.

[cedar sand]

You must try again later, mail servers are backed up today

[quartz coyote]

^^ its honestly so stupid.. cant even log in to read/reply to tickets. cant remove the 2fa.. its broken just like everything else, lol. been like this since september or august..

enabale 2fa just to create more issues..

[noble sable]

ARE VERIFICATION emails taking longer than normal to come in?

oh i just had to scroll up

[winter kayak]

Good thing i checked this chat I am also having the same issue with the log in email thing.

[crimson junco]

we all are

i just wanna play arena lol

[winter kayak]

I just wanna buy the skeleton shirt thing

[spare tangle]

no, I dont think they intend to fix it for older saves, maybe for 1.0

[short quiver]

wild i cant log in to spend money because 2FA lol TAKE MY MONEY

[topaz bluff]

That's unfortunate. I can see them ingame, just says a "task needs to be completed" to unlock. I got them in the season 0 pass but it never transfered.

[oblique dust]

anyone know how to fix "server connection lost"

[slow dew]

why can't I see any of the pve zone vcs or beginners voice chats

[valid ibex]

hey i am having a issue with tarkov can i get some help here?

its a technical issue

i am trying to buy a new outfit from the website right?

and i am trying to login my email and password are working but then it reaches 2 step verification on the email and its not sending me a code

did someone change my email? i am really worried something is going on here

[lusty copper]

probably that BSG email servers are extremely slow right now

other people have been having a similar issue, im not sure if you can do much more than wait some time or try again

[valid ibex]

i can wait i was just worried some dude hacked my shit

i am still in the game on the launcher

[slow dew]

nobody hacked you, this is a pretty common issue right now sadly

[cedar sand]

As explained earlier, BSG has notified us that there is a backlog of mails and the server is having issues, it may take some time for mails to come through but if you keep trying one will get through to you, all you can do is keep attempting to receive one

[slow dew]

@cedar sand am I missing roles to see the pve lfg chats?

[hushed carbon]

i dont receive verification code to my email, tried to log into areana now i need the code to even play. i cant get on cause not getting the code emailed to me

[cedar sand]

??channels

[white steppe]

Where did my channels go! - We've recently enabled onboarding, so some channels may be hidden by default.

Option 1 (Recommended) - Restore as they were before! Right click, and select "Show All Channels"

Option 2 - Select which channels specifically you want to hide through the "Channels & Roles" tab on the top
https://media.discordapp.net/attachments/523438319929917441/1374076623963553802/image.png?ex=682cbc14&is=682b6a94&hm=90385db5e4552422cc0af75c167bc680655f2cf256b8f626917a8a8075a04977&=&format=webp&quality=lossless&width=1151&height=710

[rotund sentinel]

Did we get an eta or no? its okay if not but i just thought id ask.

[slow dew]

eta is whenever the server issues clear and let the email through just keep trying I had it happen the other day it took like 30 mins of trying

[short quiver]

Ive tried so many times while watching peanut and gang im not sure this works at all lol.. Im gonna have 800 emails in the AM

[fallen shadow]

What do I need to do after downloading launcher because it won’t let me continue downloading the game on launcher

[warped egret]

Hi, I'm trying to login on the site but I never receive the code to login on my email

[short quiver]

scroll up and look at the hundreds of people with the same issue...

[sacred crater]

with the customs tactical map do i need to unlock all the pieces to advance to the next section?

[fallen shadow]

What do I need to do after downloading launcher because it won’t let me continue downloading the game on launcher

[sterile dome]

hows does one link there discord account as mentioned in the update patch notes?

[lusty copper]

on the eft website, in your account center

[fallen shadow]

What do I need to do after downloading launcher because it won’t let me continue downloading the game on launcher and I don’t know what to do

[sterile dome]

thats what i thought but for some reason its not sending the 2 factor email

[lusty copper]

ah yea emails are ass rn you just need to keep trying

[short quiver]

you should scroll up and see prior issues..

we are all experiencing email issues.. good luck.

[sterile dome]

roger thanks

[fallen shadow]

Why the downloading eft failed on launcher

[hidden rain]

Someone hacked my account, I didn't have 2FA activated, didn't know that was a thing in the first place. They changed the account email to their own, and when I opened the client to play earlier, I saw the username is now different. I already emailed support with all proof of purchases and any bank statements I had available but I am not sure what else I should do.

On top of that, they deleted all my PVE gear

[short quiver]

oof

[sweet mauve]

when I enter my email for password recovery I never get the email

[subtle wadi]

Oh is that why I'm not receiving my 2FA code? I thought my account got hacked...

[proud geyser]

okay so Im trying to redownload tarkov because ive had an itch to play again but it keeps saying i have no room on my C drive. I have the main download going into my D drive which i have plenty of room for and ive cleared like 25-30GB on my C drive now but its still saying no room.

[fallen shadow]

Sameeee

[proud geyser]

problem solved

[vapid nexus]

im trying to log into my launcher after an update and it says it is sending the confirmation code to my email and it isnt. i have access to the email and have old codes in said email. any tips on what i can do?

[sacred edge]

this is happening to a lot of people, no word from devs yet but its happening to myself and a few friends as well. nobody can get logged in.

[vapid nexus]

god bless i thought i was cooked. great game

[sacred edge]

yea i was panicked af lol

[plain kelp]

is the email servicing down for battlestate? I cant login cus they wont send me 2FA code

[random roost]

same over here

btw the nee arena movement is horrible and bugged idk why they keep changing it

[polar geode]

Oh, I thought I was the only one with this problem with the login code. I realized it's only in my region.

[atomic olive]

Not working for me either

[plain kelp]

Yeah I think their email servicing is down

[atomic olive]

game ready for 1.0...

[plain kelp]

No the 1.0 part is not being able to put ammo in your pouch, but you can put weapon parts in there. like what...?

[atomic olive]

so true ;D i honestly think they should keep all the current "softcore" changes aswell. The game is actually fun again

[flint wharf]

Anyone else having issue with getting 2fa emails?

[silver abyss]

are pumpkins still broken in pve

[plain kelp]

most of us

[atomic olive]

yup

[west coral]

same

[vapid nexus]

they sent me an email gents

[atomic olive]

How? just all of a sudden you got the code?

[pine mica]

its working again re send email

[atomic olive]

finally!

[vivid briar]

I uninstalled Google Authenticator, and now I can't log in.

[glad comet]

Google Authenticator usually saves your keys in your google account, you should be able to see after you reinstall

[vivid briar]

No, no, no. I thought that deleting the verification code reception on the app would remove two-factor authentication, but that's not the case.

I can't access the website right now.

Should I contact customer service at [e-mail] to resolve this?

[glad comet]

yeah you should

[vivid briar]

Thanks, pro

I just played this game, and it really makes me love and hate it. I couldn't log in all day today. I just wanted to try the Authenticator, and it ended up crashing me.

[maiden osprey]

Day 2 of unable to access the launcher. Support told me to change my DNS lol

[obsidian wave]

did you ever get a solution for this? it just started happening to me. Do you use neural DSP plugins by chance? that's when I notice it crashes. Tarkov + neural dsp

anyone know how to resolve "kernel security check failure". Just started happening to me this past week and I'm very unhappy about it

[maiden osprey]

whenever i have a BSOD I start with hardware (did I install hardware recently which I can unplug and test without), then memory test, maybe drivers depending on BSOD type, if nothing helped then maybe a full windows reinstall

[obsidian wave]

i notice it specifically when i run neural dsp plugins (apps for guitar amp simulation) and tarkov. If I dont restart after using one program, and i start the other program it causes kernel security check failure.

I wan to keep running some raids but i set my pc to run memtest or whatever it is on next restart. Hopefully nothing shows up

[eternal ravine]

Has anyone resolved the issue with receiving 2FA emails?

[obsidian wave]

what issue are you having with 2fa? I just had to do a lot of account shuffling and "logging in on new devices". All my 2fa went to the correct email and worked the first time (within the past 20-30 minutes)

[maiden osprey]

kernel security check failure is very specific in that its either faulty memory (which causes corruption in the kernel) or a kernel-level driver/software which is corrupted or misbehaving. but difficult to diagnose these things remotely

[eternal ravine]

I can't receive any emails

[obsidian wave]

you dont have access to the email they have on file or you aren't receiving emails when you ask for a code? Can you check back and see if they sent you an email about "account password or email has been changed" in received emails from the past

[eternal ravine]

I checked, there is no such email, the password is still the same, I just need the 2nd factor verification code

[maiden osprey]

it sent the 2 factor code yesterday to my email, I use hotmail (outlook), I had issues with it in the past where it took a day to arrive tho

more than likely BSG server didnt sent the email due to congestion, you need to keep trying

assuming you checked spam folder etc

[eternal ravine]

In the messages above, they wrote something about DNS, but I can receive emails from one of my two accounts, but not from the other. Both emails are from Gmail.

I checked everything including blocking

I tried almost 50 times

[maiden osprey]

sorry then, we are in the same boat for different reasons

[fast tiger]

#community-support message

[fallen shadow]

i tried download the laucnher but it failed to continue download but what do i need to do?

[eternal ravine]

Thank you, but I tried these steps myself and sent an email to the support team. I've been waiting for an answer for 4 days. I'll try these steps again :(

[gaunt hornet]

is something happening in Arena rn?
Ive been queueing and getting this message
I selected all 3 Asia servers btw

[polar geode]

email servicing is working codes arrived normally?

[dense lichen]

why tf does bsg have the slowest and worst support system

[shrewd pollen]

I finally got my code

[dense lichen]

Just need the simplest shit done and it takes them a whole 2 days to respond

nothing even progresses its all a stupid loop cycle of questions

nothing actually helping

[rocky fossil]

Can you please turn PMC back on for PVE

[desert plover]

Hi, I made a ticked related to BattlePass items missing on my PvE account, is anyone willing to make sure I get the help I need? I dont want to get brushed off by support

[alpine canyon]

there is no support staff in here, you will just have to wait

[desert plover]

i saw people asking for ingame name or ticket number tho, who are they?

[alpine canyon]

I am not sure about any of that. All I know is there can sometimes be a bump for tickets if there is an urgent issue they need to address. This battlepass stuff has been going on for a while now and they have plenty of tickets

[desert plover]

do you know if anyone actually got the battlepass stuff fixed?

[alpine canyon]

i havent heard it, no

[fallen shadow]

correct?

[slim spruce]

possibly good yes

[fallen shadow]

what if the download stops working

[slim spruce]

we will work on it then

[fallen shadow]

oh okokok

[haughty night]

is there a way to change from bear to usec in arena

[cedar sand]

Only if you reset your profile

[desert shore]

Anyone having issues with new update, I can't load into any raids

[fallen shadow]

pve or pvp

[desert shore]

Pvp

It's taken 21 minutes to load into a scav raid so I'm pretty sure raid is over

Last one I loaded in after 10 mins but my scav spawned in the roof and all limbs blacked

[vast talon]

Spoiler alert : it is not.
I contacted my bank's support, and Xsolla support. They both provided me with my initial game purchase transaction statements from 5 years ago. BSG support still says this is not enough.

[quartz coyote]

Will 2fa be fixed this is getting ridiculous..

[desert shore]

I get stuck at 83% loaded loot and then the game stops responding

[fallen shadow]

the game download is complete and it working

[prisma lance]

In PVE, AriFrame's Chops and ComTacV are no longer compatible, is this a feature?
I'm using a translation so I'm sorry if the English is incorrect.

[lusty copper]

yes, the compatability between some comtacs and headwear has been changed, also due to the new tep-300 earbuds which can fit on all(i may be mistaken here, but atleast most) closed-ear headgear like altyn helmet

[prisma lance]

I see!
How do you get that?

[lusty copper]

arena season 1 free battlepass tier 20 or so

for now, we don't know if they will add another way to get that item in EFT in the future

[prisma lance]

I see! Thank you!!

[fast tiger]

What are your PC specs?

[desert shore]

I5 and Rx 6600

[left ingot]

I linked my account to Discord but I'm not receiving the rewards. Is there a solution?

[fast tiger]

ram?

[desert shore]

Only 16gb ddr4, I'm using my brother's computer cos mine just cooked itself

[fast tiger]

might be worth upgrading to 32
meanwhile u can increase pagefile, it helped a lot of people here
Just click link, follow instructions precisely

??pagefile

[white steppe]

#community-support message

[desert shore]

I will thanks but I don't understand y it worked fine yesterday and know is cooked after the update

[fast tiger]

no idea, i would guess, game is constantly improving, putting more stress on hardware

[desert shore]

Improving 🥲

[fast tiger]

It definetly looks better now then some years ago

[sterile rapids]

Anyone had issue getting the Discord Toolbox and armband? I've not received it and i've tried unlinking and reauthorizing it a few times.

[lucid summit]

Does tarkov arena have a discord page? I had issues yesterday on last hero where my preset I built didn’t have infinity pk and I would get legged and couldn’t walk, along with no stims in my inv when I had them in the preset

[alpine canyon]

its not a bug and the stims are set to auto use so thats why you dont have them on

you have to disable it

also

??Arena

[white steppe]

Looking for Arena battle buddies? Head over to the Arena discord! https://discord.gg/EueARD5byy

[wintry quail]

Are pumpkins still broken?

[zenith marsh]

i connected my accounts and i didnt get my armband anyone knows whats up?

[zenith marsh]

nah they suck tbh

[wintry quail]

So they work but theyre trash this year?

[zenith marsh]

i mean my friend opened like three didnt get anything worth besides T-46M ammo and other good ammo's so

[polar coral]

Can someone help me with my problem? Every time I try to join a raid, I get the message that the anti-cheat connection failed after loading the loot pools. How can I fix this? Feel free to DM me if you’re willing to take the time to help :)

[zenith marsh]

check files integrety

or just restart the game it worked for me

[azure juniper]

anyone else had this issue where you literally can't kill anyone in arena?

[uneven tulip]

My friend has EFT purchased from the website, if he buys Arena from Epic Games Store and links his account, will his EFT and Arena accounts sync aswell?

[steady helm]

What to do if I got "banned from flea market"? I cant even open traders, and it all happened bcs the window with "capcha" closed on me for no reason

[steady helm]

Its a second time its happened to me, but there is no info for how long

[earnest aspen]

Guys I bought a giga PC this year and very often, I can't have google chrome open while I'm on streets, even with 32 gb of ram

(It's a prebuilt I'm surprised it only has 32gb of ram but still)

my task manager shows I'm maxing out my ram and then like every application I have open crashes

Is there a setting I can change to help with this?

[proven carbon]

does anybody here have the discord rewards?

[noble sable]

Having issues loading into an arena match , when I get to loading map it boots me out saying matchmaking error

Anyone else having issuesM

Ya loading map resources gets me stuck and sent to the main menu

[nova crystal]

Tarkov BoBo?

[slim spruce]

close out chrome then

[remote tinsel]

hello i wanna buy some cases in eft arena but my 2fa is not working i dont get the code for veryfication but i can log in to game and to forum on eft pls help

[earnest aspen]

no

[nova crystal]

They still didnt fix kits

---

[lucid summit]

Ty

[timber cobalt]

fix what exactly

oh the standard kits

[nova crystal]

GSSH and Helmet

[timber cobalt]

not surprising

[potent rivet]

anyone having the issue where the battle pass will not let you clam items?

[golden yoke]

Hello everyone, can someone help me with this? I already sent an email to Battel Games but they don't respond. How can I recover my account? I lost my cell phone but I have the game. I can play it but I can't log in to my account to collect the Discord bracelet.

[proud lantern]

can anyone explain why my FPS has halved and GPU not putting any effort in suddenly? the screenshots are days apart
or direct me to the right thread
i havent changed any settings or hardware, the only difference is the latest patch
sometimes my FPS drops to under 20, i dunno how to get my CPU/GPU to work harder like they were before

[remote tinsel]

have the same problem

[rugged forge]

have they capped download speed on the launcher for some reason? not getting above 5 mb/sec when i usually get 60-80+ on steam

[cloud steeple]

anybody else getting ''anticheat connection failed'' don't really know what to do here

[slim spruce]

reboot your modem/router and pc

[uneven tulip]

My friend has EFT purchased from the website, if he buys Arena from Epic Games Store and links his account, will his EFT and Arena accounts sync aswell?

[slim spruce]

I'm not exactly sure how arena an epic games store works. I would suggest following an official guide if one exists.

https://arena.tarkov.com/support/knowledge/522?utm_source=eft_site&utm_medium=button&utm_campaign=preorder_page&utm_term=eft_arena&utm_content=header

[polar coral]

i tried, did not help me

[left pewter]

Hey all. I’m getting one I’ve never seen before. 704-quest unavailable. Whenever I start game it loads profile data then Error. Endless loop. Any ideas?

[long flax]

anyone having trouble recieving emails from bsg

[cedar sand]

It means you are not meant to have access to the task yet, you must wait until the correct amount of time has passed

[remote tinsel]

yes me i dont get email for 2fa with the code

[fast tiger]

did you buy the game recently?

[left pewter]

Well, whats weird is I dont have very many tasks left, and its not letting me launch the game at all. I am not trying to pick up a task, and I Cant access my stash or anything before I get the error.

[remote tinsel]

no im am from 2018 online in eft and normaly it have always work some of my friends have the same problem

[cedar sand]

Yeah so what will have happened is you have accepted this task, and it threw the error, and due to the recent update where it auto-restarts tasks that can be failed you are likely caught in a loop until it is available

[remote tinsel]

i can log in to the game but not to the eft web site

[fast tiger]

#community-support message

[left pewter]

The only task Ive accepted (last night) was a daily. When I say I dont have many quests left, I mean I haven't accepted a new task since Talgrad tales came out and thats been done....very weird.

[fast tiger]

Do the holy trinity of bug fixes:
In Launcher:
-clear cache
-delete logs
-verify files

Then restart your PC

[left pewter]

Did this before I came here 😭

[cedar sand]

Show what you see that makes you think you are banned

Emails servers are having issues for over a day now, it's not just you

No, I do not have that ability

[remote tinsel]

i have try didint work even a friend of my have try log in i have not get the email with the veryfication code and how i have say im not the only oner with this problem

[fast tiger]

did you check the link?

[cedar sand]

I don't know how many times I have to explain this

The mail servers are having issues currently and are under heavy load

All you can do is try again later

That's it

[remote tinsel]

yes i have for 5 min folow the instructions

[remote tinsel]

thank you very much i will

[slow cobalt]

my bud is downloading tarkov, but max download speed for him is like 8MB's

[polar coral]

yeah same

do not pause the download...startet at 5mb and im at 770kbs rn haha

i downloaded the game 3 days ago with 20mbs

its at 16mb again

[slow cobalt]

my mate had 17MB a second ago too

[amber atlas]

anyone on PvE happen to have a PKP in their stash they are willing to part with to help me get the achievement?

[gleaming pumice]

Do I set texture quality to high or low for 7900gre, 9800x3d and 32gb ram?

Or medium*

[uneven bobcat]

out of curiousity how does a player get to lvl 11 with only doing 1 raid?

[alpine canyon]

arena

[uneven bobcat]

fair enough i dont play arena lol

[upper cloak]

why cant i equip my tracksuit in arena?

[pastel mango]

anyone know y im not getting the discord rewards?

[crimson fern]

it worked instantly for me.

[uneven whale]

same

[spare tangle]

was it earned in PvE?

[polar coral]

i reinstalled the game and did so much things ive found online but the anti cheat error still comes up when im loading into a raid

[upper cloak]

hell nah

i aint doing that in a pve mode

[spare tangle]

Go to ragman equip it to your main character, quit out the game then reopen it. Once done go to each of your preset classes and select it as your presets clothing option.

Its a bug thats existed since Arenas launch

[upper cloak]

i dont even see the tracksuit at ragman

in arena

[spare tangle]

In EFT sorry

[rancid topaz]

Do you have to buy each battle pass boost individually for Arena? On the website it's only giving me the option to buy 1

[alpine canyon]

yes

[rancid topaz]

That's so strange what the hell lmao

My bank is gonna lock me out trying to buy 10 of these

[desert plover]

there are a few posts about missing Arena BattlePass 0 items in PvE/synchronization bug on tarkov community page, any chance to submit one of them to bsg so we can get some official info on the matter?

for example:
Arena BattlePass & PvE synchronization bug
Battlepass Synchronization w/ PVE

[cedar sand]

Please open a bug report in your launcher

[desert plover]

ive been doing that for over 2 months man

[cedar sand]

Well no one here is able to do what you’re asking

[desert plover]

unlucky, i thought maybe discord moderators also mod the community page

[cedar sand]

You’re asking for those posts to be submitted to BSG when that’s what the website already is, BSG sees those posts

[gaunt night]

Hi

I have a question

Why after finishing a raid why my game seems to freeze and i get a black screen and usually i get an auth error?

The problem is with my pc or there are problems with the connection?

[cedar sand]

Disable the mip streaming option in the graphics settings

[desert plover]

what does "submitted to bsg" tag on some posts mean then?

[cedar sand]

It means community managers are awaiting a response back from developers

[desert plover]

but there is nothing like that on the synchronization bug posts, does that mean bsg didnt see them yet?

[gaunt night]

I will try that

Thanks

[cedar sand]

They have been aware of it since the day PVE and Arena were linked

[desert plover]

ok thats good, i was worried that maybe im waiting months for a fix for a bug that devs dont even know about

i guess i gotta wait some more

[cedar sand]

The community website is more focused on game suggestions, not bug reports, that’s what the bug report form is for

[upper cloak]

i tried that and it still didnt work.. damn

[gaunt night]

I tried it and IT WORKS thank you so much

[brazen cedar]

I'm looking for a Kotton hat. If you have one on your scav, please dm me.

[hearty escarp]

Are we not allowed to put meds and stuff in our pouches anymore?

[noble sable]

Ryzen 5 , rx5500 , 16 gigs of ram - I should be fine with peak performance if I raise ram to 32 correct?

[cedar sand]

You will not get even close to “peak” performance, but you should be able to remove stability issues with the game client like crashes and stuff

[slim spruce]

@muted flicker to use modmail your dms must be open

[lusty copper]

correct, atleast for now
besides injectors

[hearty escarp]

and ammuntion too wtf

[lusty copper]

yeap that was a change from hardcore that has yet to be reverted, its possible it could stay like that for 1.0, they are likely testing it on us right now

[hearty escarp]

yeah i havent really been able to play for the last 3 weeks

[quartz star]

Any idea why I get this error and how to fix when downloading arena?

[cedar sand]

https://www.escapefromtarkov.com/support/knowledge/453

[quartz star]

thank you

[quartz star]

Unfortunately, none of that or reinstalling the launcher worked

[iron nymph]

I've waited like 24 hours, still haven't gotten the discord stuff, even checked both pvp and pve messages and the gift tab on the website in case it was there, but I've got nothing

[hidden dove]

Hey, I have a little problem. My game crashes after every arena round on the end screen.

[foggy linden]

so not me but my friend but everytime they try loading into a raid they crash with this being there error
-04:00|0.16.9.0.40087|Error|Default|container_custom_DesignStuff_00427 is missing
[thats just the last line of the log but i can send the full log if needed]

[sour raft]

I linked my BSG account with my Discord yesterday but still have not received the toolbox or arm band yet. Where do i go for help with this?

[cedar sand]

Open a support ticket on the website

[upbeat locust]

anyone else have a huge fps hit after the update in arena

[cedar sand]

Sometimes Arena decides to reset all my graphics options to max settings, but it’s been the same as usual since the patch for me

[upbeat locust]

i thought that was the case but everything is the same

ok i restarted game its way better now

[sacred edge]

so i found a thicc, cant pick it up, whats happening? thought that was fixed?

help lol

[abstract sparrow]

Did they fix the pumpkins bug in PvE yet?

[remote tinsel]

im still not geting email with the code i have try restart router pc difrent ports vpn even my friend from other coutrys have the same problem i want only purches battle pass

[balmy widget]

does anyone else crash when trying to load up a customs game?

[slow dew]

@vagrant bough has been joining vcs for 20mins spamming @cedar sand pls halp

[vagrant bough]

im dead bro🤣 🤣

[slow dew]

[vagrant bough]

if u want the title: Jul - On M'appelle L'ovni

[slow dew]

@bitter igloo can I dm you some guy streaming fuck shi in vc

I got da proof but ain't posting it here

[bitter igloo]

#discord-mod-mail

[dusty sail]

Having this issue where when I stand still game is bright and when I move it goes dark what is causing this any way to stop it

[fallen shadow]

What is bsg server small box in pve?

[cloud steeple]

sent a message about the simillar thing yesterday, im getting ''anticheat connection failed'' but only on streets. anybody know the issue? i've already reinstalled the game, allowed both the game and the anticheat on my firewall and cleared logs and the cache already

[brazen cedar]

I'm looking for a Kotton beanie. If you have one on your scav, please dm me.

[fossil tapir]

You can deside to play on bsg server or your own hosted servers. If you chose bsg your queue time will increase and probably performance too

[timber cobalt]

Think there's something wrong with traders, can't buy any items through them on flea after they've reset

[ember ridge]

Toolbox and armband not delivered, linked yesterday, no thing came yet...

[sterile rapids]

Same, i raised a ticket but nothing yet.

[maiden osprey]

Day 3 of being unable to access the launcher. BSG support "closed" my ticket saying I should contact my internet provider, and my internet provider does not even know (or care) what CloudFlare is. So I am left in the dry.

[polar coral]

can someone help me with the anticheat connection problem

seconds before im joining the raid i get a blackscreen and the anticheat code occurrs idk what to do, ive tried so many things but did not help; reinstalling, firewall, battle eye reinstallation and so on

[gaunt hornet]

Ive been kicked from a match 3 times due to "high packetloss" even tho there was no lag at all just 180 ping
and then my game just disconnected for the last time due to "anti cheat connection failure" and the game straight up crashed
is there a way to fix this? I play on ASIA servers

[fallen brook]

Hello I completed the arena objective (won 2 matches in a row) twice and the quest showed as "FINISHED". However, when I returned to the PVE zone, the quest still appears as incomplete and is asking me to do the objective again can any of you please help resolve this Issue?

[spiral shadow]

Hi, if I buy arena on epic can it link it to my bsg account?

[timber cobalt]

do it again but after each win log back into main game

[fallen brook]

I will give it a try thanks

[hollow geyser]

anyone know why my EFT Arena suddenly has insane 1fps spikes? Ram at 78% and GPU at 38%

[pearl gyro]

Cant log into my Account, i dont receive 2FA on Browser

[cedar sand]

Please try again later

[grim geyser]

why cant i complete to great heights pt 5? it says its completed on arena but not the main game

[pearl gyro]

unfortunately ive tried on several days

[cedar sand]

Unfortunately you just have to keep trying again

Mail servers are experiencing issues, it will eventually work

[wispy dome]

Anybody knows why I'm killing with assault carbines on Arena and it's not counting me for the tokens?

[remote tinsel]

Have the same issue

[fathom field]

Can't log into the launcher. Error on Post: Suspicious Behaviour. CF-RAY Error 0.

Already sent a message to support, tried to reinstall the launcher, and still nothing. Any help?

[cedar sand]

If you have already contacted support there is nothing more anyone can do for you here

[fathom field]

Ah well

[cedar sand]

"Suspicious behaviour. CF-RAY
May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress (you may use 2ip.io service for that). You may contact support via site escapefromtarkov.com/support/contact or by an email [e-mail]."

[sweet flower]

any good spots to killing people in lighthouse (test drive part 3)

[ivory timber]

Silly mistake: transferred things from arena to pvp vice pve. Any way to reverse this? Will letting it time out return them? Thanks for any help!

[cedar sand]

Nope, this cannot be reversed

[ivory timber]

Letting it time out will just lose the items then?

[cedar sand]

When packages expire the items are deleted yes

[ivory timber]

Well lesson has been learned, thanks for the help!

[slim spruce]

@runic owl [e-mail] is the contact

[runic owl]

sure

[arctic kraken]

well can any1 help me

[polar coral]

can someone help me with the anticheat connection problem? ive trief so many things but nothing ever helped

[fast tiger]

what did you try so far?

[dreamy glen]

I'm not getting the toolbox and armband from linking discord, tried unlinkin and relinking and nothing

[remote tinsel]

@fast tiger the 2fa is still not working already few days whats going on i se bsg dont want my money

[slim spruce]

infinite disconnections with "anticheat connection lost" can be from firewall issues, internet problems in general or an incorrect network connection type known as dual stack lite

tarkov requires dual stack regular

this is a quite common issue for people who have tried everything for infinite dcs

[fast tiger]

idk

[polar coral]

i have both tho, any other recommendations?

[slim spruce]

you can only have one of those

the dual stack lite problem is usually the cause of your issue

either 1. unique ipv6 and shared ipv4 or 2. no ipv6 and unique ipv4

those are the two direct causes, one of which you can test

if it's number 1 only your isp can tell you

[polar coral]

how do i test this

but i already played tarkov like 2 years ago

[slim spruce]

whatismyipaddress.com

see if you have ipv6 enabled

[polar coral]

it shows a ipv6 adress so i think it is

or can i do a test there

[slim spruce]

then you may have number 1

you need to contact your isp to get swapped to dual stack regular

[polar coral]

but ive played tarkov before?

[slim spruce]

This problem can appear out of nowhere

It does every time.

[polar coral]

alright imma get in contact with my isp...

tahnk you :)

[dusky carbon]

Im having trouble logging into my account currently and the information im putting in is correct but its not working. Does anyone know how I can fix it?

[warm arch]

have u found a way to make it work? ive had the same problem and the tarkov support website did NOT help

[lucid coral]

my barters and everything from my traders in bugged saying i dont have money in my stash but i do, anybody know how to fix it?

[dusky carbon]

It is saying Error 213

[fast tiger]

??fillitems

[white steppe]

Click the "Fill Items" icon.
↘️↙️
↗️↖️

[fast tiger]

☝️

[lucid coral]

thank yall

[terse girder]

are the servers fucke?
im having a ton of issues with the market and errors

for pve

[kind notch]

think so. because im trying to sell dogtags for 50k rub and it says i havent enough money for tax

and my moneys gone

i have 7kk rubs

and now im only have 1.2kk

whats going on?

[kind notch]

same issue in pvp

[cloud steeple]

sent a message about the simillar thing yesterday, im getting ''anticheat connection failed'' but only on streets. anybody know the issue? i've already reinstalled the game, allowed both the game and the anticheat on my firewall and cleared logs and the cache already

[faint igloo]

if i buy unheard will i get the scav life dlc?

or will it be a case of EoD =/= unheard

[quartz star]

I haven’t yet. I’m actually looking at reinstalling windows at this point

[tender badge]

If i reset my arena, pvp, and pve will my battle pass reward stay or be reset?

[unique kettle]

See https://escapefromtarkov.fandom.com/wiki/Arena_Changelog#Wipe_logic_(Personal,_Global,_Prestige)_for_BattlePass,_Tactical_Map,_and_Ref_crates

[mellow shore]

launcher downloading so slow ~5MB/s , my internet ~100MB/s . help me plsss

[cedar sand]

no one can help you just have to suffer

[mellow shore]

:((

[coral roost]

so i just prestiged and for some reason everytime i try to press next on the character/usename selection screen i get a 1000 backend error on Arena

[idle fossil]

to great heights part 5 (PVE) bugged how do I fix it?

[sharp jewel]

how do you purchase more than one of the battle pass levels at once??

[idle fossil]

like every time I win I have to enter EFT?

[fast tiger]

🤷

propably

[brazen yoke]

Hello, i have problems with installing the game in the launcher.

It just "calculating time" and does not start downloading.
Is the pinned message the solution for this?

[idle fossil]

not working

[fast tiger]

then just wait propably

[idle fossil]

[slim spruce]

start the launcher as admin and try again

then try within C:\program files (x86)\eft

[eternal fern]

I keep having this issue, when I try to repair it stays at 0% if I launch as admin and try it stays a 0%, If I go to my app settings to uninstall it, the game doesn't even show up but I have it installed, I restarted my PC and tried again didn't work, cleared cache and temp files and didn't work.

Im about to reinstall it but hypothetically if that doesn't work what would I do.

[slim spruce]

install to the same folder it's in

[eternal fern]

So just don't mess with the files except uninstalling it, as I never change its location anyways

[golden coral]

i am not getting any mails from eft when trying to log in

[grim geyser]

why cant i complete to great heights pt5

[oblique pulsar]

hey guys i have a issue someone might be able to help me with, on my pc tarkov is downloading at 5MBs but steam everything else downloading regular speed at 210MBs any reason why its so slow and what would be causing this?

[wicked shadow]

yo how do u get unbanned from flea mmarket

[cedar sand]

wait 10 minutes

[cedar sand]

the download is capped, just gotta let it download the game at its own pace

[remote tinsel]

Thats so frustrating after so many days 2fa is still not working bsg not answering wtf is wrong with this publicher on 28 bf6 battle pass come out i can also spend my money there

[wicked shadow]

what do i do for 10 minutes tho

should i just watch tiktok or smth

[cedar sand]

this isn't that kind of support channel

I am sure you can figure something out

[oblique pulsar]

iv had friends say there downloads are moving fine, surely 5MBs cant be right

[cedar sand]

In the search bar, look at 5 MB in previous messages

Picture starts to become pretty clear, none of us can change it for you

[oblique pulsar]

fair enough yer i see that as long as its not pc issue, ty for help

[remote tinsel]

@cedar sand any news from bsg what they do against the email servers loud and why by some email 2fa is working on other not?

[cedar sand]

No

[oblique pulsar]

The download cap doesnt effect gameplay at all its just game download right?

[velvet dust]

why is downlaod speed capped at 4mbps

i have almost a gig of download speed but i cant use it

[quartz star]

Still getting this error trying to download the game. I have followed everything on BSG website and even re installed windows. Nothing works

[plush bear]

anyone else not able to load into arena?

[idle path]

anyone know why when im installing the game its like locked at 5MB, i have gig internet

[ivory bloom]

Restarted PC, Restarted Router, Cleared cache and logs, verified integrity, deleted everything bsg related and did a fresh install, flushed dns, renewed IP. I even tried connecting on a vpn and a hotspot. Same error code.
Can get on arena just fine tho. Been happening ever since 0.16.9.5 update was pushed out. Any ideas? I'm all out

[hybrid widget]

I still haven't received the rewards for linking Discord to Tarkov. I linked it as soon as it was released and still haven't received anything. Does anyone know what might have happened?

[idle path]

anyone knows why my game crashes after each raid? 5080 r9 9950x3d and 32gb of ddr5 ram

installed on nvme

[desert shore]

My game still cannot load into a PMC raid, game crashes at around 80% loaded loot. I did the vram thing but I'm only using 30% rn anyway of 16gb

[placid granite]

how do i get the fuck out

[brazen yoke]

Still the Same

[slim spruce]

how much space is left on C?

[brazen yoke]

124 Gb

Now After trying just 93

[oblique pulsar]

u had any fix yet i got same problem

[slim spruce]

submit a bug report in the launcher if it happens on another internet connection

[wind notch]

I need help, I havent played in a year, but my jaeger is locked and i cant find the introduction task

[sly aspen]

since i installed arena ive had all these backend issues and server issues

1 day of it, its horrible

i cant even move stuff around a lot in my inventory because its laggy or soemthing and then sends me back to the main

[rotund pine]

hi, do you now why i c'ant reset my progress on the web site ? tarkov is closed and the last time i reset it was few months ago

[lyric topaz]

was playing this morning just fine and now i keep getting this error, how can i fix this? are servers down?

[oak mountain]

So my mate got a hardwhere ban and he thinks he can buy in with a dif name can he or not?

[unique kettle]

I wonder what he got banned for...

If he was so smart to cheat, he should be also smart enough to know what the type of a ban means

[grim kindle]

I cant download the game

its been like this for like 20 minutes

[frozen thunder]

I can't get past the profile loading spinner

Also, can't hit the website because cloudflare bullshit verification won't pop up

might be related

[lyric topaz]

I reset my modem and got everything working finally, will suggest to try that

[timber cedar]

So I purchased the tac map for arena, as a gift for afriend, but i havnt received a code or anything, can anyone help?

[cedar sand]

There is a button you can press on your profile page to send the email

[grim kindle]

holy its finally downloading

[timber cedar]

I did that, and still nothing

it just says spam protection now

[broken plank]

Where do I open the jeweler crate drop in ARENA after I claim it on Twitch?

[unique kettle]

If you actually received it, then you can transfer it to EFT and open it in the workbench

[left portal]

my game keeps crashing every time i die or try to load into my hideout.

i’ve already tried:
clean reinstall of windows and tarkov
deleted cache/config folders
verified files
clean gpu driver install (ddu)
no overlays or overclocks

[fast tiger]

what are your PC specs?

[left portal]

They are quite old, but i have played a lot of Tarkov without this happening. It randomly started doing it like a month ago

[mortal heart]

DDR4 with 1.330 MHZ?

[left portal]

idk why it says that, they are running at 2600MHz

[mortal heart]

dual slot, just take the value 2x

forgot that 😄

[left portal]

whoopsie haha

i think the weirdest is that it randomly started doing it out of nowhere

[jovial pewter]

any solution to bsg not sending password recovery email beside waiting?

not first time happening but they usually sent it after spamming it for a while

[fossil hedge]

Has anyone else had issues with mouse controls in Arena after the inertia change?

I'll randomly stop shooting while holding left click (mag isnt empty) and randomly stop ADS while holding right.

[left portal]

Tested with a different mouse?

[unique kettle]

you're not the only one, I've already heard other people complaining about that. No clue about the cause or a fix

[fossil hedge]

Yeah I tried an old mouse, and this one works fine everywhere else. The only thing common among all my kits is the Boss Xe so Im gonna try and swap that

[fossil hedge]

Haven't jumped into a raid in a bit, really hope it isn't happening in the main game too 😅

[heavy lake]

anyone know why tarkovs crashing everytime im about to load in

i know its not my pc

[jovial pewter]

hello, what should I do when bsg is not sending me password recovery email?

[unique kettle]

hello, what does it have to do with random mouse missinputs?

(And the answer is wait. You can also try to Ctrl+F this channel for what other people did about it, but I don't think anything can be really done)

[fossil hedge]

I feel like a mad scientist at this point

I've tried 5 different FOVs, changed my scope, my gear, my foregrip, keybinds 😅 hopefully they figure it out

[ionic tapir]

any problems with 2 factor to log in on the website? been waiting for my email for over 5min now..

[fossil hedge]

Its been a little janky. I just tried and got mine instantly

[willow jungle]

Hey, I have the same issue, trying to get password reset email since yesterday, multiple times.

Anyone else experiencing this issue? Any advice? I sent an email to bsg support but basing what I found online I dont have high hopes

[cedar sand]

You must try again another time

[willow jungle]

Trying constantly for past 24 hours, whenever possible (usually I wait a bit in between not to overload)

From experience, anyone, will that email come at some point?

[cedar sand]

Yes

[willow jungle]

Sure hope so. Thanks 👍

[mortal mauve]

So how long do I need to wait for a code email from bsg, this is dumb.

i literally just want to login to look at my website profile lol.

[lunar summit]

when i try to pay the btr driver for shipping delay it doesnt work when i press a button like what do you do there is no second option and i cant even exit until he kicks me out

[boreal jungle]

is arena having issues i keep getting 1000 backend error

[primal mulch]

same here

[primal mulch]

did you prestige or reset account ?

[eternal fern]

Hey I didn't change it's install location and I am having the same location after uninstalling and restarting

[slim spruce]

disable antivirus software and start the launcher as admin

[boreal jungle]

@primal mulch i did prestige last week

[primal mulch]

did you launch arena since ?

the issue arise for me after i tryed to launch arena for the 1st time after prestiging

on the char creation page

[boreal jungle]

Yes and its telling me to try and recreate my character

[eternal fern]

turned off everything in this tab and still having the issue

[primal mulch]

in that case i have exactly the same issue

[slim spruce]

the error means something is preventing the launcher from accessing game files. Try setting all permissions to your windows profile on the game folder next.

[eternal fern]

This a is a stupid question but how do I do that.

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/453 see this page on "setting full rights"

ignore the topic on the page

[eternal fern]

Still same issue, I also ran it as admin, and I did apply the changes

[eternal fern]

Didnt work.

[slim spruce]

reinstall the launcher

[boreal jungle]

whelp im reinstalling arena in hoping that some how fixes the 1000 backend error

[eternal fern]

I hope this won't mess it up more but I deleted everyting the game and launcher.

[vale tartan]

yo why the twitch drop case when i reedem it i didn't recive it in the game but the other reward got delivered?

[unique kettle]

Because there is something wrong with it - noone else got it either. BSG is aware

[vale tartan]

👍 thank you sooo much

[candid flicker]

anyone else's verification email to log into tarkov site not arriving?

[devout fox]

Me too

It's about servers, we just have to wait...

I have been trying to login for 5 hours but no luck

[candid flicker]

bruh

[calm cobalt]

anyone having a issue with backend error 1000? i prestiged today and havent been able to even access arena

[granite zealot]

Hello,
I was doing my Gunsmith quests and got error message 214 along with a message saying, “You are banned from the flea market.” I restarted the game and launched a raid, but I still don’t have access. Does anyone have an idea how to fix the problem?

[unique kettle]

By waiting roughtly 10 minutes

[remote tinsel]

NO Email for past 3 days

[primal mulch]

yes so far there is 10+ people i saw posting about this. there is yet for a respond or aknowegement of it. we shall see

each time it's the same, people prestiged, created main game char, and when trying to do in arena they get booted out with a error 1000 - backend error.
so far i tryed reinstalling, integrity check, clear log + cache, relog, launch as admin

[eternal fern]

Nope it didn't work

[remote tinsel]

me to

[ashen tusk]

Anyone know why my friend keeps spawning in with missing HP in PvP. Manually healing or using therapist will put him to full HP, but when he goes into raid he is already missing like 20-30% of all his HP on all parts. He is not starving, dehydrated, overweight, or sore from the gym.

[slim spruce]

try installing to another drive

[slim spruce]

got a video?

[ashen tusk]

Let me get one.

[warm wyvern]

@slim spruce hey its milk friend who couldnt heal maybe if you guys made a functioning game that wasnt a steaming pile of tushonka(small) and it auto healed me for free past level 5 and i didnt have to 9-5 this game against zing zhu whos on his 15th account of the wipe i wouldnt have to bitch and moan so much about a game that has literally sucked the soul out of me

ok thanks muah

[ashen tusk]

huh

[slim spruce]

you don't have enough money to heal?

[ashen tusk]

I think he is just an idiot

[cedar sand]

We are not developers, we don't even work for the company

Please direct skill issue yapfests to reddit

[fast tiger]

[eternal fern]

I only got one drive

[drifting silo]

my launcher signed me out for some reason and the forgot password email isnt coming in. it is a hotmail account, do they work

[worthy sphinx]

same issue here tried reseting game profile and launching arena first still cant past character create screen

[slim spruce]

wait a bit

[drifting silo]

ok thanks, we talking hours?

[slim spruce]

hotmail emails tend to have issues with our email servers. This problem comes and goes, you might want to change emails to gmail via our support.

it might come instantly, an hour, or a few days later

If you can log into the account center you can change it yourself

[eternal fern]

Is there anything else I could try for my situation?

[slim spruce]

in the pins there's tips for this issue

second pin

[ivory bloom]

no

[proven plume]

i have this stupid problem that i cannot fix.
i checked file integrity and even did a clean install of the game but the problem just stays

when i click on certain options in the settings menus or try to go into a raid it keeps selecting other stuff randomly, really really fast (like multiple times a second)

as an example i cannot choose any location, it keep going back to labs no matter what location i select

id be willing to join and channel and show someone trying to help what i mean since its really hard to explain my problem

[drifting silo]

how would I do through support if email doesnt come in? I cant reset pw so cant login. I have mfa setup if that helps prove its me to them

[slim spruce]

??support

[white steppe]

[e-mail]

[slim spruce]

disconnect mouse while this is happening to test that and keyboard

[remote tinsel]

I have a gmail account and it was working for 7 years and now im waiting already 3 days for authantification email

[proven plume]

it keeps happening
i even tried a different mouse

[drifting silo]

thanks

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting control.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[drifting silo]

oh my lord. I recalled my password. put it in and it wants to email me a code :D..why doesn it use the authenticator app like the site?? I emailed support anyway. happy weekend 😄

[proven plume]

it keeps happening.
i dont really understand what this problem is, it happens in no other game but tarkov

[eternal fern]

Hey just a question if I sent you the log of the launcher would you be able to help me better?, with said situation?

[coral roost]

anyone find a fix for the error 1000 on arena when u prestige yet?

[eternal fern]

I checked the logs for my thing and it shows this with the error of 109002

basically saying alot of assets do not exsist like trees, etc.

[proven plume]

idk if this helps but i restarted my PC
and started just tarkov and nothing else and figured out its like an invisible square field where it happens
i can click around that aquare no problem

[oblique pulsar]

iv tried 2 different devices 4 different internet connections and tried 3 different servers, still backend error HTTP 1.1 504 timeout, last update bricked my game

[slim spruce]

verify game files

[open yarrow]

Hey

I'm not getting the security code to login?

[eternal fern]

When i do it, it repairs and when i repair it stays at 0%

[raven hearth]

this dude js insta leave or get banned or something

[grim geyser]

i completed to great heights pt5 on arena and it says its not completed on tarkov? i googled it and it says trouble syncing with PVE but i dont even play PVE let alone have it

[mental flume]

@slim spruce were you the one that helped me out with my driver crashing the game?

its happening again and I even clean installed my driver today, it was fine then just started happening

[bright pendant]

this verification code is impossible to get. also the game crashing thing @mental flume is also a pain

[mental flume]

yea he helped my fix it but it keeps happening after a while

then I have to reinstall it and it will be fine for a day or two

[bright pendant]

i wouldnt reinstall rn im having trouble getting them to send me a verfication code

[mental flume]

What verification code

I’m talking about the nvidia driver

[bright pendant]

ohhhh yea nvm thought u mightve been talking about the game

[mental flume]

Well yeah the game keeps crashing Everytime I tab out

And reinstalling didnt fix it this time great

[slim spruce]

ram usage ingame?

[mental flume]

how can I even check it just insta crashes as soon as I tab

[cedar sand]

You can pin task manager to always stay on top, but I would recommend to try switching the window mode and disable full screen optimisations in the properties of the game executable, making sure your graphics drivers are up to date won’t hurt either

[mental flume]

I can’t change the display or it crashes

My gpu usage is 70-80 percent

[cedar sand]

I didn’t ask you to change the display

[mental flume]

Yea but I can’t do anything if I tab it crashes and if I change display it crashes I can’t use anything but the tarkov window

[cedar sand]

Yeah I know, I’m offering you advice on fixing it

[grim geyser]

i completed to great heights pt5 on arena and it says its not completed on tarkov? i googled it and it says trouble syncing with PVE but i dont even play PVE let alone have it anyone have an idea to fix?

[slim spruce]

during gameplay

dont alt tab

[mental flume]

how am I supposed to use discord in game then

the driver reinstall we did last time fixed it

[slim spruce]

disable the overlay

[mental flume]

how

[cedar sand]

People fix this by switching between eft and arena between each game to ensure progression is syncing

[mental flume]

didnt work

[slim spruce]

well did you clean install drivers again?

[mental flume]

yes

[slim spruce]

start > view reliability history look for errors at the time you crash

[mental flume]

is 16 gigs of ram the problem?

Bro @slim spruce is it because of smooth motion

[grim geyser]

wdym by switching? just opening and closing each game?

[signal robin]

win a match. log into main game

go back to arena win another and repeat

[mental flume]

Ffs it was smooth motion

[lime fiber]

hey guys, i linked my disc account but didnt get the ingame rewards

like 2 days ago

[signal robin]

open a support ticket

[dense condor]

i prestiged in tarkov and since then i cant play tarkov arena. i choose a uses/bear and create a character then my game closes. i see a short error message for a second with some number i think 1000 and then back end error

[pastel nacelle]

Hey all, I was going achievement hunting as you do in late game tarkov and noticed that I can't get any achievements.
Are they currently bugged or am I just mega unlucky? (Tried both PVE and PVP modes)

[cedar sand]

You can earn achievements

[pastel nacelle]

I should be more clear, because I dont have the "get a kill while flashed" I went in and killed a scav and a pmc while flashed and still didn't get the achievement

which is the reason I ask are they broken at the monent

[signal robin]

The killing a PMC while flashed achievement is wonky

I got mine by sheer luck

its best done with a friend tho

they flash em you shoot em

[oblique pulsar]

couldnt launch regualr tarkov so i tried arena now i get this

[signal robin]

verify file integrity and try reinstalling BattleEye as its own thing

[stone vale]

I need help It wont let me open my traders or flea market I was just about to buy a bag then a error code 214 I think popped up

It just said I was banned 💀 I didn't do anything someone help im getting abussed

[lusty copper]

just wait 5-10 minutes, you got banned from the flea market for 'missing the captcha' or the captcha didnt even appear

[stone vale]

That sucks I was just looking to see a bag and then when I came back it was glitched thanks for telling me to wait lol im a little panicked

[lusty copper]

yeap they've really gotta change the notification to that to make more sense and tell you how long you have to wait instead of just saying BANNED

[stone vale]

Yeah it scared me I thought I was cooked

[coral roost]

gang that achievement means u are flashed and u kill them

and it might be a hs too

[plain idol]

is this where i can go to try and get any help with bsg?

[signal robin]

??support

[white steppe]

[e-mail]

[plain idol]

thank you. i sent a email. any idea if the website is down? i just am trying to reset my password and cannot get the email to get sent through to me.

my other friend was also trying to buy the game and wasnt able to create a profile, tried multiple times and 2 different emails.

[remote tinsel]

waiting for 3 days for authatification code in email

[tawdry forge]

I dont get the auth mail as well and cant log in for 5 days now.

anything we can do?

[remote tinsel]

No help at all only excuses

[tawdry forge]

did you try to contact them via mail?

[weak remnant]

Can users see the CAPTCHA that passes by at Mach speed? After being restricted from the flea market for an absurd 10 minutes due to bug "214-", I was restricted again for 30 minutes due to the same error.

The first time, I didn't even see an error message, and the second time, as soon as I entered the store, the captcha flashed for a moment and I was banned.

How should I play the game if the same error occurs again 30 minutes later?....

[cedar sand]

Don’t press escape and go through trader windows too quickly, that’s the only way

The error occurs when you fail or cancel the captcha window, so just don’t do that

[weak remnant]

This happened as soon as I entered the store from the main menu without using esc T_T

[cedar sand]

I think you’re misunderstanding what I’m saying or have not got alot of experience with the Tarkov user interface

[naive basalt]

i'm having the same problem with not receiving the Auth email, i got it yesterday morning, but no emails from yesterday afternoon

[cedar sand]

If you had a captcha window open, and closed it previously, if you then return to the trader window the captcha immediately pops up again, this happened to you now but there is a timeout for users who fail or cancel that captcha, so your previous inability to compete the captcha was the cause for your subsequent issue too, this would all be avoided if you just complete the captcha when shown it

[cedar sand]

No one here can do anything you must try again later

[naive basalt]

Okay, i'll keep trying, is it normally a global thing or something user specific?

[proven yarrow]

My buddy is not recieving any mails on either one of his mails that he has registered, and hasn't for days. I get my mails within seconds

[weak remnant]

Could you please check the DM I sent you?

[cedar sand]

Its just an issue that’s been happening recently

All that can be done is trying again

[oblique pulsar]

any idea on this backen error http 1.1 504? still havent been able to play for 3 days

[cedar sand]

Delete your launcher and install it from scratch

[oblique pulsar]

would it have anything do with my character or something cause i get stuck on loading profile data then i get the error

[cedar sand]

Possibly, I’ve seen issues sometimes with people where they straight up just had to reset to make it work

[earnest rover]

I've a friend trying to reinstal Tarkov after years away, but he isn't getting an authentication email. I've logged out and back in again, get authentication email instantly. Is there any known bugs for this?

[cedar sand]

Known widespread issue, all he can do is try again another time

[earnest rover]

Cheers mate

[oblique pulsar]

through a ticket can my account get rolled back or something id wanna cry if i had to reset my account

legit worked 7 days ago before update

[cedar sand]

Battlestate won’t do that

[quartz flicker]

Hi guys, i am currently playing pve and a quest from ref is bugged, it tells me to win 3 out of 6 matches and done, the quest in arena is counted as completed, but if i go back to pve it says that I still have to finish it, is it happened to anyone, if yes have u found a fix?

[cedar sand]

You must switch between the main game and Arena after each match or it will not sync in the main game

[quartz flicker]

So finish a match in arena quit and open pve mode basically?

[cedar sand]

Yeah

[quartz flicker]

Ok ill try that thanks ill se how it goes

[azure juniper]

Fix the issue where if someone leaves a teamfight match you cannot gain progress towards a first blood task anymore

[fast tiger]

is it directed to the devs?

[azure juniper]

yes

[fast tiger]

do you see the channel name community support? all players here, never seen devs look into this channel

report issue in launcher pls

[azure juniper]

cool beans bro

[quartz flicker]

worked ty

[long needle]

Got a 7900xtx and r7 9700x and only get 30fps on this game 🥀

[fast tiger]

how much ram?

settings guide to get more fps:
https://www.youtube.com/watch?v=OGgO_DSgs-Y

[unique kettle]

good to hear that

[long needle]

32 6000mz cl30

[wind stream]

Hi there with the recent discord promotion where you link your tarkov acc
to discord then you receive the in game items etc., i have done that but haven't received anything yet it has been 3 days now and i have tried linking and unlinking my accounts is there any other way to fix this that i am not aware of?

[quartz flicker]

u have to wait till update

[topaz mango]

Launcher freeze here any1 can help ?

[wooden sleet]

anyone know a easier way to contact support for tarkov as i can only email the support address , basically i try to log into my account on the website it askes for the 2 step verification that was sent to me but i never receive the email , even if i try change password i dont get a email can anyone advise ? cant even post to the forum as unable to log in

[tawdry forge]

Same
Problem

[remote tinsel]

same here 4 days

[fast tiger]

no other way

[twin egret]

Can anyone help me with my login? I dont get the email for the verification

[quiet summit]

No account support.

[twin egret]

But where is the account support, i wanna spend my money please

[quiet summit]

Via the website contact form/ticket, or email them

[twin egret]

Can you send me a link i cant find it

[valid cape]

can someone help please my game is stuck at 0/0 mb and wont install

[quiet summit]

Restart computer, launch as admin.

[calm cobalt]

anyone find a fix to the backend error 1000? been dealing with it since yesterday, prestiged and cant access arena

[slim spruce]

make a bug report in the launcher and let me know the ticket number and your ign

[calm cobalt]

#38075015 ---67--- is my ign atm or do u mean my launcher ign launcher ign is cuteslut

[chrome lake]

did they disable the stash expansion for north america?

[buoyant peak]

I can't create character(Arena) after prestige ,TicketID = #38068654
face 1000 backend error every time. like VDO in this link
https://www.youtube.com/watch?v=txEm-66w09g

I have attempted to initiate the creation process every 30 to 60 minutes, but have consistently encountered a "Error 1000: Backend" message. I initially assumed this might be a server-side issue. However, I have been trying periodically for the past 15 hours, and the same error continues to occur.

[spare tangle]

How many lines in stash should you have for the unheard + all stash upgrades?

I have both of those bought but now only 68 lines

[lunar scroll]

Any idea why can't I redeem this task on PvE? when I switch games it shows me 0/2, but on Arena it's completed

[plain idol]

Still unable to receive a reset your password email from eft , is this issue linked to the issue people are having with the verification email not coming?

[woven fiber]

can anyone transit to labs through factory as a scav?

[unique kettle]

oh it works now? It used to crash people when the Halloween update came out. Good luck getting out of that garage door, gotta wait if anyone presses the button (if it's even available)

[woven fiber]

damn thanks

[quartz star]

I get this when trying to download the launcher. How do I fix this? I tried running the launcher as admin and not as admin

[dense condor]

cant play arena because of backend error since i prestiged

[fossil tapir]

Anyone know why my 6B43 armor wont count into Sew it Good task, durability is 357.5/510?

[dense condor]

take plates out

it needs to be 75% with only the plates that are locked

[fossil tapir]

Oh thanks

[vivid briar]

guys im trying to download the launcher on new pc and its gone to that 2 step authentification and isnt sending the email to me. tried it so many times today, any ideas?

[calm cobalt]

alot of people are having this issue

me included

[dense condor]

yeah then the should fix it

[calm cobalt]

agreed, i sent a ticket in yesterday and today seeing if they can help with it

hopefully we get a patch soon for it

[smoky moat]

why does my tarkov get so dark?

in like hallways and low light rooms. it becomes nearly black on my screen

[cedar sand]

Just tweak your colour settings in Nvidia control panel

It’s dark because you’re at default settings

[lunar scroll]

bump 🙏

[cedar sand]

This was answered earlier today
“You must switch between the main game and Arena after each match or it will not sync in the main game”

[lunar scroll]

So what should I do now? I cant reset it, because losing a match does not cancel it

Since I cant redo it or anything, that's my biggest concern

[cedar sand]

You must play a match in Arena, and then open the main game

And then play another match in Arena, and then open the main game again

[slim spruce]

scan your disk for errors

[buoyant peak]

I have same issue https://www.youtube.com/watch?v=txEm-66w09g

[dusk oak]

@admen can I have a scav role with my name card pink day 1 of asking

[grizzled venture]

Soooo anyone got anything for me? I feel like I’ve tried everything and cannot get passed “loading profile data”😔💔

[cedar sand]

You give scav role to yourself and pink name is a nitro booster perk, it’s not something we can give

[dusk oak]

So if I boost the server, you’ll make my name pink

[cedar sand]

We don’t do it, discord does it

[dusk oak]

You can I have a sever and do it for everyone it’s just making a role and pick the color

But thanks anyways

[cedar sand]

But we don’t do that

Pink is for nitro boosters

We don’t just give people random colours they want, they are roles in the server

[grizzled venture]

Is this the right place for game support questions?

[lunar scroll]

Thank you

[cedar sand]

The only fix I have seen for this is resetting the user profile

[grizzled venture]

Like resetting my Tarkov user profile?

[cedar sand]

Only if it persists for a very very long time

It depends when the error is occurring

Sometimes it just means you need to reset your connection like restart your router, sometimes I've seen it be resolved by re-installing the launcher, other times I have seen it only be resolved by a character reset

[grizzled venture]

Oof - it’s occurring upon loading the game up. Gets stuck on “loading profile data” for about 10 minutes and then gives me the 504 and closes once you click ok

Yeah I’ve messed with dns stuff, deleted game and launcher and reinstalled, all the not fun stuff has been tested

Resetting my profile would wipe my account correct? Might just wait til 1.0 to wipe at that rate.

[cedar sand]

I mean yeah, it could be a number of different issues causing it, but your client can't connect to the eft servers, for whatever reason, you could contact support but they're just going to send you a list of broad fixes probably

[grizzled venture]

I was hoping maybe others were experiencing this, but it seems not lol. I haven’t bothered contact bsg yet because I imagine their suggestions will be pretty generic but I guess I might aswell just in case

[cedar sand]

They are, you can look up 504 in the search bar on Discord

[grizzled venture]

I appreciate the extra insight

[cedar sand]

It's not alot of people but it's a non-zero amount

[grizzled venture]

Oh really? Only been seeing the 1000 backend errors on Reddit and such so I suppose that makes me feel a little better

[sullen crescent]

i have the same issue and also i then deleted arena and eft off my drive in the hope to reinstall and now it wont download over 1mbs

launcher is stuck downloading at 1mbs tried everything on the internet for suggestions also tried downloading manually from a link sent a few months ago and it wont start the download cause the server is unresponsive is there an issue with servers right now?

[cedar sand]

The link a few months ago won't work

You need the most recent files from the pinned messages

The latest download is from less than one week ago

[sullen crescent]

these links work but then the download gets to 30 days and just says resuming until it fails?

[slim spruce]

i had to let the launcher finish

maybe there's a reason the launcher is limited

[vivid briar]

my launcher wont even open

[sullen crescent]

ive been fine but removed because i had the backend error 1000 after prestiging and wouldnt let me even start arena is there anyone looking into this cause ive seen a few people say they have had it above

[slim spruce]

known bug, wait for a fix

[sullen crescent]

no worries so basically let the launcher install at 1mbs as the links are also buggered?

[slim spruce]

it will speed up later

[broken plank]

I've gotten x2 jewelry crates from Twitch drops and still cant find them anywhere. Is anyone else having this issue or are they hidden somewhere?

[fading siren]

me too

[remote tinsel]

There is no support at all i have email bsg the same isiue
And others to no anwser

[crisp token]

Hey guys, for those of you who play Arena.
Since the last patch, exclusively in online games, the running input is delayed or doesn't work at all. The same thing happens with aiming; sometimes it just takes it off by itself or doesn't aim at all. This problem doesn't occur in the shooting range.
Has anyone else had this problem?

[quartz star]

So it’s not my disk. I had no issues before with my disk. I try to download arena and then all the issues start. I repair it with the command prompts, and it works fine for everything else. I try downloading Tarkov or arena or the launcher and then suddenly everything else has issues again, including downloading/installing games from Steam or other launchers. I do a clean windows 11 install, update windows and drivers. I download/install a game from Steam and no issues. I download Tarkov launcher from the website ,and it errors out for corrupt files on install. I delete everything associated with it. I download from the link here in discord and it installs. I then try to download Tarkov (not arena) and I get the checksum error. I then try to download another game from steam and it no longer installs due to corrupt files. Something from the Tarkov launcher is actually corrupt and causing these issues.

[slim spruce]

run "sfc /scannow" in cmd as admin no quotes

[quartz star]

I’ve done this

[drifting silo]

I have my BSG account connected to authenticator. is there any way to get the launcher to use the code from the app rather than my email? The email with code isnt coming in even after nearly 24 hours..I cant get on to the game.

[slim spruce]

what does it say?

[slim spruce]

the launcher must use email verification

you can try changing your email to a gmail which may have better luck on the account center

[quartz star]

I’ll have to boot it back up to get the most recent results. But even if it says repairs completed and I restart, I’ll keep getting the same checksum errors when downloading Tarkov and not able to install anything else

[slim spruce]

The problems you are describing are either from a corrupt disk or corrupted memory errors.

Maybe lower ram to base speed and test the disk more thoroughly

[drifting silo]

I put in a request to have it changed ye. This really should not be a thing. It says 24 hours to enablke email change...is it automatic do you know?

[slim spruce]

you can change it yourself on the website

[quartz star]

RAM is fine. The m.2 I’m using was fine before trying to install arena and was fine after the windows 11 clean install. I’m not over clocked or anything. Ram speed is running at normal rates

[drifting silo]

Thats what I did

its making me wait 24 hours

[slim spruce]

ok

[drifting silo]

I just hope it works...I have like 250 spent on the account if I cant get on due to the system it is actually crazy haha

[devout fox]

Mine looks like this how can i enable it?

[slim spruce]

enable 2 factor authenication with the app

[devout fox]

Thanks but i cant do it for now cause i have the email bug too

Cant get code for 3 days

[mortal pawn]

Is it possible to get the hardcore achievements in PVE? I see its available but I met the requirements and have not go them.

[drifting silo]

will this work then tomorrow by itself? or does it require support to process

[vivid briar]

my bsg launcher wont open, ive tried uninstalling and reinstalling a couple of times i dont rlly know what esle to do

[arctic kraken]

same

[vivid briar]

Mine won’t even have a pop up lmao, i’ll just click on the icon and it won’t do anything…

[fast tiger]

Tried to run it as admin?

[arctic kraken]

.

[remote tinsel]

I have gmail 4 days waiting

[drifting silo]

serious? great so my email change probs wont work. There must be an issue with the email system I just hope its being fixed

[remote tinsel]

I just wanna buy some lvl in arena but bacause i cant log in to eft web site waitin for authatyficatin code in my emai 4 days already what was working past 7 years i can log in to eft and arena but for the web site i need the code we not the only ones last 4 days min 20 such a posts

[fading siren]

After hitting Prestige 3 and going to Arena I cant create a character and Im being met with backend error -1000

[buoyant peak]

You are not alone bro!!!

[remote tinsel]

O yes 1.0 ready

[fast tiger]

Thanks!

[slim spruce]

repair windows with "sfc /scannow" in command prompt as admin

if still not, uninstall all C++ redistros and install the latest x64 one

[rotund bane]

am i just dumb? I purchased the game years ago (through Xsolla, with reciepts) didnt touch it for a while and went to download/play today and the launcher and website are both telling me i dont own the game??

[cedar sand]

you probably are not logged into the right account

[arctic kraken]

i did all this, it didn't help

[slim spruce]

how about installing .net framework 8.0?

[arctic kraken]

same

[slim spruce]

the repair tool for .net framework?

[rotund bane]

Wouldn’t it be the same email connected to BSG as what’s connected to Xsolla?

[cedar sand]

Wouldn't have to be no

[arctic kraken]

also

[cedar sand]

It would be the email you were logged into the website with

[slim spruce]

what does sfc /scannow say when done?

[arctic kraken]

.

[slim spruce]

DISM.exe /Online /Cleanup-image /Restorehealth

if dism doesn't repair this you might need to reinstall windows or use an install usb as a source for dism

[arctic kraken]

ok thx

[slim spruce]

windows is corrupt

most likely in .net framework files

it's so severe that sfc can't fix it

[arctic kraken]

well well well

[rotund bane]

turns out i am in fact just stupid - thank you.. figured the email had to be the same for both

[slim spruce]

you should try installing windows to a usb drive with the media creation tool then use dism with the source pointed to that usb drive

then it can replace what it needs to

[heady crest]

when will the terminal map come out? will it come with 1.0

[cyan thistle]

hey yall i got a problem with my luancher and needed help real quick my problem is when i hit download it will process it for a few seconds then stop doing anything is there a solution to it?

[pallid spear]

ok so has there been anyone out there that have fixed the fact that you cant get a email for verification or password reset? i have 2 emails with them but it wont send to my hotmail only my gmail but i dont even got the game on my gmail account

[cedar sand]

Issues with email delivery, have to try again later, there’s a pinned message with general tips you can try but most of the time it’s just try again another time

[lusty copper]

yes only on 1.0

[remote tinsel]

Its already 4 days

[fierce frigate]

Hey guys I dind't get my Discord case, any idea? And works for PVE too or only PVP?

[lusty copper]

it should be given to you in both zones
maybe create a support ticket via eft launcher?

[fierce frigate]

I'll try, thanks

[rain sandal]

execuse me, what?

bruh, can't send the image

[lusty copper]

can send image to screenshots and then link that message to here

[rain sandal]

JSON parsing error in response to https://gw-pve-03.escapefromtarcov.com/clinet/game/profile/items/moving at line 1, position 22: Error converting value"Loyalty level is low" to type '"squareicon"+QueueData'. Path ", line 1, position 22. Inner exception: Could not cast or convert from System.String to "squareiconagain"+QueueData.

as soon as i try to buy something from lvl 3 skier, WHILE HE IS LVL 3

1.0 ready btw

[lusty copper]

idk maybe your game might be out of sync, the server thinks your loyalty level with skier is not high enough altho on your clientside it says level3

restarted your game yet? or submit ticket in eft launcher ig

[rain sandal]

im lvl 28, above 0.40 loyalty and spent millions

[rain sandal]

yes

[lusty copper]

odd

[rain sandal]

this is crazy that they are having a server sided issue

[lusty copper]

maybe submit bug report about it or just try to raise your skier LL more

[arctic kraken]

ok i willl try thx

[lusty copper]

slavjank game

[rain sandal]

fml

i only wanted the mcx

imma try to run one time on factory and then try to buy again

[rain sandal]

i found a fix

go into factory, run into the first pmc you find, die to him, go skir and buy lvl 2 item then buy lvl 3 item

xD

it forces the server to refresh the data

so updating my positive requerements and nullifying the error

[lusty copper]

ah nice

[rain sandal]

for a slav problem you need a slav solution

[vivid briar]

i am also having an issue with my launcher, im seriously confused on why it just cant open lol, i reinstalled the microsoft visuals, uninstalled & reinstalled, set as admin..

[thin bison]

i completed refs last misson twice now and it wont let me turn it in it says to go to [ve top tun in task but pve says its not done arena says it is help please..\

[cedar sand]

You have to open EFT, then play a match in Arena, the open EFT again and then go back to Arena

[brisk leaf]

Okay so, I originally bought the game before they added regional prices for my region so my current region is marked as "other". If I buy something this time using my actual region, will I get locked out of what I just bought?

[cedar sand]

You need to buy for other region

[brisk leaf]

It would be cheaper to just buy the game again lol

I might just do that

thanks

[soft latch]

I missed a thing in the verify you're not a bot page for the flee market. Now I am banned from the market. Help? lol

[cedar sand]

You have to wait ten minutes for the ban to expire, just go play a raid or something

[soft latch]

Damn.

Freaking bots

[hardy bison]

anyone know how too fix the backend error after prestiging and getting trying too open arena back up?

[hardy bison]

have you figured this out brother?

[oblique pulsar]

is there a way to change the launch from pve to pvp, i havent been able to launch on pve but i reset pvp and wanna see if that works before i even think of resetting pve progress

[cedar sand]

Nope, can only swap from main menu

[hybrid widget]

I still haven't received the rewards for linking Discord to Tarkov. I linked it as soon as it was released and still haven't received anything. Does anyone know what might have happened?

[open yarrow]

Are we STILL not getting our verification codes to login???

[tawdry forge]

Yes. No codes

[remote tinsel]

Yes no codes 4 days

[eager sequoia]

anyone know a solution to why both tarkov and arena are not in sync?

lvl 57 on arena and lvl 26 on normal tarkov. ive tried clearing cache and verifying files

"Pvp"

[cedar sand]

That’s not quite how the sync works, experience and skill points gained in Arena are transferred to EFT, it doesn’t force them both to match

[eager sequoia]

so arena stays the same even though i prestiged

so basically now any experience i gain now no longer goes to base game?

[cedar sand]

That is the opposite of what I told you

[oblique pulsar]

wats average response time on a support ticket?

[lost heart]

anyway to sort out 2FA emails not being sent havent played for 3 years and im unable to get into my account

[remote tinsel]

Never

[tiny dew]

So i was buying a bunch of stuff from the flea market then i got the error 214, I restarted my game now I click on flea or the trader menu and it instantly takes me out of it to main menu

anyone know what I can do to fix it? or how I make a support ticket

[lusty copper]

you just need to wait 5-10 minutes you were banned from flea or traders

[tiny dew]

ohhh okay, thanks man

[lusty copper]

buying stuff too quick or much and it triggered the anti rmt/bot measures or whatever idk

[tiny dew]

I'm stoned bought too much m80 and then tried to sell it

[lusty copper]

idk how much of it is bugged or not since you usually get a captcha

[tiny dew]

tysm ❤️

[remote owl]

Can someone get me unbanned for matching on arena pls, got put in a highping game and had to d/c rip

[eternal flower]

well this happens when you do it 2 times in a row

[remote owl]

Did it yesterday and today

[eternal flower]

well you know now

[remote owl]

I didn't say I don't know why I got it

if only OCE server's weren't dead and I didn't have to play in different regions

[eternal flower]

game isn't live much even on EU

[fading siren]

no 🙁

[flat steeple]

good morning, i want to buy the pve version but unfortunately i am unable to login on the website, i do not receive the mail with the two step verification code. does anyone know the solution? would be much appreciated!

[vivid briar]

Not sure whats going on with it, Ive been trying for 2 days now and still nothing.

[flat steeple]

I tried from mobile, via vpn and even fowarding mail to Gmail but atm im lost and hoping to find the solution here

[vivid briar]

Did you manage to get in yet?

[vivid briar]

Yeah im not sure man its so annoying ive just got my new PC couldnt wait to get on, tried everything. Ive emailed [e-mail] a few times not heard anything back yet.

[tawdry forge]

Same problem here. Not solution

[remote owl]

Only solution i found which really isn't one if you are somehow logged in on ur mobile browser you can link your steam or discord and use them to login on your desktop

[crisp token]

I ask again.

Hey guys, for those of you who play Arena.
Since the last patch, exclusively in online games, the running input is delayed or doesn't work at all. The same thing happens with aiming; sometimes it just takes it off by itself or doesn't aim at all. This problem doesn't occur in the shooting range.
Has anyone else had this problem?

[remote tinsel]

Cant log in without veryfication code on website to link acc

[remote owl]

That's why I said if you are somehow logged in on ur mobile device

[glad comet]

any idea why my fps halves and i get %5-%10% micro stutters with it time to time

im running rx6650xt 5600x and 32gb ram

[maiden osprey]

Day 6 of unable to open the launcher. BSG Support says its not their fault, my internet provider says there is nothing wrong. I am being ping-ponged by two sides that doesnt seem to want to solve the issue.

[stark ledge]

I am also not receiving ANY verification codes sent to my Email.

Sent a email to support 3 days ago. No response yet

[modest widget]

good morning, i have a problem with the email, I don't receive emails to reset my password

[fast tiger]

is there captcha there straight away?
Or does it let you put in the email and pw?

[stark ledge]

I dont understand how they are planning on releasing on steam when these codes are such an issue.
Are there staff members on this discord that are able to help us?

Or am I wasting my breath

[maiden osprey]

Straight away
I reinstalled the launcher, only select the language... boom CAPTCHA

[fast tiger]

what did you try so far?

[maiden osprey]

Opened a ticket with BSG 6 days ago... what else should I try?
I can ping launcher.escapefromtarkov.com
I can open it in a web browser and it passes the cloudflare check (just as the escapefromtarkov.com site does)
I have been playing Tarkov for the last 6 months nonstop just fine...

[fast tiger]

u can log in and stuff on the website?

[maiden osprey]

of course, thats how I opened the ticket
also it works if I switch to mobile tethering and use my phone as internet, but that doesnt help me does it

[fast tiger]

u can open a ticket via email as well, if that ever become an issue for you
Tried to mess with your router? Restart it for example?

[maiden osprey]

yes

[fast tiger]

this discord is run by community, thus the name community support
no BSG staff is likely to help you here in this channel
all BSG support goes over website/launcher ticket and email

[wicked shadow]

ii keep getting authorization error code

[heavy holly]

asking here maybe anyone know how to help me.. I gave my friend money to buy me a gift code for the max stash slots addition and instead he bought me 1 row and I used the code. after realizing i told him and he bought me the max stash code and now it says I can't use it. and support says they won't do anything... so what can I do?
https://prnt.sc/bd8GlG8hnQT8

[alpine canyon]

support already gave you the answer

he should have bought the number of lines that you didnt have

[west coral]

error 201 everytime 🙁

[heavy holly]

idk i find it weird that they let you buy something and then say u cant use it

[alpine canyon]

the code is for x amount of lines. You do not have space for X amount of lines

[heavy holly]

yea I know I just thought the support can take this code and give me a code for -2 lines

[alpine canyon]

unfortunately this is user error and not the responsibility of support

[heavy holly]

so I just need to find someone whos gonna buy 56 slots and trade with him for a 54 slots code?

[west coral]

when i edit build :(((

[wary drift]

had the same issue this morning.
Played just fine last night, just wanted to rotate my cultist circle but crashes on load every time

checked drivers, restarted pc, cleared cache, verified files, loaded up arena and it ran no issue, transferred roubles... tried loading raids again after, still getting Error 201. Anyone have any guess??

[west skiff]

Why the F U C K am i having a authorization error

are the servers down again or what?

[wary drift]

must be if several of us are having an issue we havent had before

[west skiff]

my friends are having the same issue

[wary drift]

hopefully when im back home this afternoon itll be fixed

[hybrid pollen]

My freiend is having this problem

[west skiff]

i hope it will be fixed bewfore i crash tf out

[hybrid pollen]

any fix???

[wary drift]

i tried everything i could... seems to be a BSG issue

[wheat jay]

Hello i just played my first raid of the day, After the raid i get a pop up saying Authorization error so i click okay and another pop up saying 201 ´so i click okay and the game just quits

[wary drift]

Error 201 is affecting most players right now. Game is down

[wheat jay]

ah so its a client issue then

[wary drift]

Seems like it. Tons of Reddit posts and multiple people in discord have same issue

[wheat jay]

alr i will wait and see what happens, thanks for ur response

[west skiff]

is it working again?

[fickle sable]

im trying to download eft and its stuck on 0 calculating time what do i do ??

[cedar sand]

Let it calculate