#community-support

1 messages · Page 330 of 1

tepid tree
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Hello, is this the correct spot to address a lost account? I had an email that I lost the password too and I cannot access my tarkov profile. I have a new account now, but am hesitant to purchase again if I can get my old account back.

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I'd like to keep my preorder bonuses. As well as the time I put in, bought it around quarantine time so kinda attached to the acct

verbal tartan
tepid tree
#

How do I do so? I sent an email years ago and never got a response, I think I still have the purchase in my bank account.

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Again, it was covid time so it was a bit ago

verbal tartan
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Try sending a new email

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I am not personally sure what means they would like, but a reciept from your bank hopefull will do the trick

tepid tree
#

Sounds like a plan. If I were to repurchase it now, would I still have the bonuses or did they remove them

verbal tartan
#

I am not sure what bonuses you speak of

bronze cairn
#

disregard. playing a raid resolved this issue

tepid tree
verbal tartan
tepid tree
#

So if I bought it again, I'd still get the same stuff as when I bought it in beta

thick sonnet
#

Follow-up because somehow I have made progression, 1/2.

Don't know what I did, but I have:
Accepted 3 Operationals (Kill 5 PMCs with AK-105, Kill 12 Scavs, Turn in Food items to Therapist)
Turned in Food for Therapist
Complete a factory run, get 5 PMC kills, 9 Scavs
Do a Reserve run, realize I have progression on Great Heights 5, get my last 3 Scav kills
Extract successfully

pine mica
#

how do i fix the checksum fail?

pine mica
#

ok ill try that

oak bone
#

hey idk if its just me but it seems pks quest eagle eye is bugged on pve the west side drone dosent have the sas disk you can grabb it its weird

jovial bramble
#

is there any way to fix ARENA and PVE synchronization? i have the pass completed with 82 rewards unlocked but nothing shows up on REF

mighty pewter
#

Who do I contact about getting back a lost account I purchased

cedar sand
cedar sand
sick kettle
#

I got my code btw just add them both e-mails to your contacts and try again

upbeat fern
#

I have had this issue myself. I actually was able to get a reply via battlestate games. They do not know what causes this issue, they are also aware this is becoming a more common thing but they are working on a fix. I can PROMISE you the replies you were getting are not what the issue is. I have never once overclocked anything, i have never once messed with anything, everything is in it's vanilla state and i too am having the issue. where they may have been ''helping people with tech issues for years'' this is a growing problem and not just a problem with people who have overclocked but also those who haven't. As i've said they are aware it's a rising problem and are looking into a fix

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I went out of my way to get into contact with people because unlike you i didn't get a response on here when i asked. i was ghosted so after chasing up and emailing and submitting tickets i finally got some information. I have shared with you what i have been told. I hope it helps and that it's also fixed soon, for both our sakes

cedar sand
upbeat fern
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but i too, like him, have AMPLE memory. I submitted videos and screenshots. nothing you have said was related to my problems. not a single one of them.

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I'm also playing games way more taxing then tarkov perfectly fine. You can assume i have things overclocked all you want. i do not.

cedar sand
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It has nothing to do with being taxing or not

upbeat fern
#

i can't return to default values if they're already at it can i

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so that point is incorrect

cedar sand
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BattlEye and the Tarkov client are not the same thing as another game

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It’s like saying I have driven many BMWs so why is my Ford’s clutch catching

upbeat fern
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so please tell me, if everything is at and has always been at default values

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what the issue is, please

cedar sand
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If you’re going to be condescending then I don’t see why I should go out of my way

upbeat fern
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i'm asking a genuine question

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you've made an implication as to what the issue can be, i have stated how it cannot be. So i'm looking fr answers. I'm sorry if that comes across condescending it was not my intention

cedar sand
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You’ve made it very clear you don’t actually want my help, so instead of reading you basically shit talking me saying I don’t know what I’m talking about I’ll choose to mind my business

upbeat fern
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i mean, you're talking as if you've seen the systems we use when you haven't. I am asking VERY valid questions

fast tiger
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could you make screenshots in your bios and post them here?

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screenshots of your bios settings

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ram speed, xmp etc

cedar sand
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Unstable overclocking configuration can cause instability with the game client and the BattlEye service

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Your complaining doesn’t change that

upbeat fern
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''nothing you have said is related to my problems. not a single one of them'' - Because i have checked those issues you have stated and non have worked.

fast tiger
upbeat fern
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people are playing the game, so it's not a game issue im not that stupid

fast tiger
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ok

cedar sand
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Please reach out to tech support via a ticket in your game launcher

upbeat fern
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I have already done that, multiple times as i've stated. Thanks for your time.

random cypress
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What could be the reasons for prolonged (like 15-20 minutes) loading profile data? Also I am facing issues when I extract, it takes 5-10 minutes to reach the main menu, sometimes it’s just stuck right after extraction and I have to do alt f4 and run it again
So if somebody is facing same issues or know how to fix it, it would be great

cedar sand
#

If that’s already disabled, try selecting different servers in the launcher

random cypress
#

What is mip streaming?

cedar sand
#

It’s enabled by default and it is very bad

random cypress
#

Ok, thank you, I’ll try

cedar sand
# random cypress Ok, thank you, I’ll try

Also, one solution many have had for that, is deleting the .ini files from the documents for the game, however this deletes all of your settings and keybinds so back it up just in case if you decide to do that

random cypress
fervent pulsar
#

hi

fast tiger
fervent pulsar
fast tiger
#

you could send an email with that to

#

??support

white steppeBOT
#

Support@battlestategames.com

fervent pulsar
fast tiger
#

nice

fervent pulsar
#

ok what i do now with my tarkov account

fast tiger
fervent pulsar
fervent pulsar
#

@fast tiger i cant login into tarkov

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ok it worked

fast tiger
fervent pulsar
fast tiger
fervent pulsar
fast tiger
fervent pulsar
fast tiger
fervent pulsar
#

yes

fast tiger
#

cool cool

fervent pulsar
oak bone
fast tiger
#

can you screenshot the quest reak quick and post here?

oak bone
fast tiger
#

in the traders menu

oak bone
#

Ye

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Hold on

fast tiger
# oak bone Ye

can you mark on a map, where you are searching for the second drone pls and post here?

upper rune
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I have restarted my game Twice now and still the same exact error ??/

near glade
#

hello everyone. I am looking for help for dragnet task. couldn't find the required keycard. can someone help me?

fast tiger
oak bone
fast tiger
# oak bone Hold on

could you go there in practice mode and make a screenshot, where you would look for it

oak bone
#

Ye I'll get to it in an hour or two

upper rune
elder knot
#

I came back to Tarkov after about a 3 year break. I'm not if this has been talked about or not, but does anyone know if the flea market will stay in 1.0? Can't stand I have to be level 30 to access it currently... I'm too much of a casual player now.

modest ibex
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hi i need help my game dos not working will i it still on loading profile data for 10 min than its colse

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its now for 3 weeks

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and open tickts to support team and its same

upper rune
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I have all the stuff ????

zealous scroll
# upbeat fern I have had this issue myself. I actually was able to get a reply via battlestate...

I found the issue, it’s a packet loss issue. Tarkov can’t handle even 0.1% of packet loss. Which is ridiculous, the overclocking thing I knew it wasn’t it. I didn’t want to call the dude out because I’m not the most tech savvy, but I asked my buddy who works in tech, and he said the dude was smoking rocks. That it’s the most unlikely cause- overclocking. He said don’t listen to discord mods that have been “fixing tech issues for years” I laughed.

zealous scroll
upper rune
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Also iv watched a lot of Tutorials on GunSmithing for instance Gunsmithing level 5 the m870 Shotgun, the guide said "buy the weapon from Skier" and he indeed bought the weapon from Skier, I go to Skier and the weapon is not there AT ALL >??????

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For such an Expensive game this certainly has a lot of fucking problems that are seemingly unfixable

zealous scroll
fast tiger
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i can give you a lot of examples, where people say they tried one thing or say they didn´t do that, then i dig deeper with qiestions and they turn out to be wrong

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Just remember: Blue names, red names, we are all people like you and help you in our free time

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Gamers like you

zealous scroll
# fast tiger i can give you a lot of examples, where people say they tried one thing or say t...

That’s all well and good, but I’m pretty certain I figured it out.
And again go reread the conversation, he was condescending to me during the whole interaction, I simply ignored it because I was more trying to fix this issue, when I said I don’t think that’s the cause again he was condescending… and guess what I was right, my buddy who’s fixed just about every pc issues I’ve ever had, said his advice was the most unlikely route of what the issue was. Have a good day brotha❤️

upbeat fern
fast tiger
#

I feel like asking quesitons helps. You could have for example asked quesitons like:
How can i show you, my pc isn´t overclocked?
Thats why i asked my questions
but you didn´t reply

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its alright

upbeat fern
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I mean if someone is in a position to be a "helper" rude and condescending isn't the way. And when they get matched with the same energy they shouldn't be shocked by it either. I don't want this to become an escalated thing hence I backed out earlier. But I wasn't particularly happy with how someone in that position was being so shared my experience. Either way, it happend and we may have a potential fix. I thank you for your time non the less.

zealous scroll
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Idc that much tbh bro, I was looking for advice he gave it, I knew off rip it wasn’t helpful so why bother continuing, dude was adamant on it not being a dc issue even though I kept telling him all signs point to it being so. And if my system is overclocked it was set up by my boi the same one who like I said has diagnosed my pc with damn 100% accuracy. And he runs multiple tarkov servers, he knows what he’s doing…..

fast tiger
#

condescending and ruddish tone came from TheAllyMyD i felt like

upbeat fern
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It came from them both.

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But it was the moderator first.

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It's there for us all the read dude.

fast tiger
fast tiger
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but its alright, its subjective

upbeat fern
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Telling someone what they have done to there PC without seeing it is condescending and rude. Agree to disagree.

fast tiger
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Just go to BIOS, send screenshots, show it isn´t and move on

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Thats why i asked my questions

upbeat fern
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''i highly doubt your system has no overclocking on it'' that's implicative of doubting the person who owns the pc and possibly built it. Why are you dragging this out when we've agreed to disagree and move on

upbeat fern
#

i just went and directly quoted it

fast tiger
#

It doesn´t imply he overclocked it

upbeat fern
#

so now i can't see or read?

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i highly doubt

zealous scroll
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He’s argueing semantics bro let it be at this point😂

fast tiger
#

You are interpreting to much into it

upbeat fern
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no im not. gosh you guy here are such elitist pricks and you're all a bunch of fucking nobodies at the end of the day. It's interpreted as it's meant. it's meant in a way of disbelief to the person who actually knows. fuck off this server is ass anyways. peace you bunch of fucking drips

zealous scroll
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Also I’m at work and I’ve solved the issue got no reason to show bios. Kinda the whole point I’m not going on a goose chase for something that is not even the issue😂

fast tiger
fast tiger
fast tiger
subtle shell
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@slim spruce Could you help me? To remove my f2a from the account? For some reason it is giving wrong code, I already sent an email to support proving that it really is my account, but it has been days since I had a single response, could you help me please

jaunty plover
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Found a fix for anyone having the Profile Data Loading in Dubai ^^

jaunty plover
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As simple as it sounds... exitlag... and in exitlag just make sure you click ''Redirect login'' so it actually connects as soon as you start the launcher

fast tiger
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VPN or something?

unreal glade
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Arena stuck on looking for server ?

hearty shadow
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What should I do if I get permanently banned even though I truly didn't use any cheats?

subtle shell
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@slim spruce I thank you for your attention, I have been begging for contact for more than 10 days, I will wait, thank you for the answer

slim spruce
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As I said

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Use mod mail

serene field
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i swapped to linux a while ago and i heard rumors i can get a permaban if i run tarkov through a vm, is this true? i just want to know ahead of time in case i need to dual boot

slim spruce
serene field
#

thank you

storm viper
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game doesnt even get pass loading screen just sits loading after newest patch nice

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and checked integrity of the game

spice schooner
#

anyone else unable to put prestige 3 tags in a dogtags case?

spice schooner
cedar sand
# zealous scroll I found the issue, it’s a packet loss issue. Tarkov can’t handle even 0.1% of pa...

Unstable overclocking and low system specs can literally cause packet loss; just because a PC has good specifications that doesn't mean things are configured for Tarkov to run correctly, packet loss can be caused by a myriad of things from connectivity issues to hardware issues to driver issues, if you're having issues with packet loss then you need to resolve the underlying issue causing it.

cedar sand
spice schooner
#

makes sense 😊 thanks for the speedy response, packet loss can happen if your on WIFI also since some people still use it

cedar sand
# storm viper

Most users have said this issue can be helped by deleting the .ini settings files from the documents folder, but it could also be caused by connection issues so try switching servers in the launcher first or using a VPN to see if that clears it up

cedar sand
# upbeat fern ''i highly doubt your system has no overclocking on it'' that's implicative of d...

Turning on XMP/DOCP is overclocking by the way, most modern motherboards also have auto tuning wizards installed to them that get enabled by users that either just click and forget or by a system builder that built it for them, I literally said "Not saying you went in there and tweaked voltages and timings yourself- But you could have an auto tuning wizard set up that could be causing instability with the client" so if you're going to quote me please provide the full context instead of cherry picking things to fit your own narrative, I already pointed out that you did this when you were so deadset on talking about the overclocking possibility, you focus so hard on it when it's just one single thing that could be causing the issue out of a dozen

cedar sand
verbal tartan
hearty shadow
cedar sand
#

If your friend got banned for cheating, they're probably cheating and lying to you

hearty shadow
#

He has been permanently banned.

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But I've been playing games with him for a year or two now. If I contact BSG support, will they look into it?

mental berry
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so im trying to get my account back because someone changed my email and pasword and they responded this should i do anything else or just wait ? "Access to the account has been temporarily suspended until the circumstances are clarified."

cedar sand
cedar sand
hearty shadow
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I'm talking about when my friend sent a message to BSG. The EFT homepage says they don't accept appeals for permanent bans, but does that mean there's absolutely zero chance it could be overturned?

cedar sand
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Battlestate Games don't do anything about it

hearty shadow
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Oh, I totally missed that. Thanks for the reply.

vast kayak
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Guys i dont understand what chatgpt means exactly

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"Ceramic can have weaknesses vs certain ammo" I get it but bullets deal damage differently ?

fast tiger
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is wrong

vast kayak
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So if i want to survive lets say lvl 5 bullets, whats the best pick here ?

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Idk say 5.45x39 BP

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Each material acts differently i guess

fast tiger
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the thing you should worry about is armor class on armors and plates
and
penentration value on ammo

vast kayak
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So material isnt important, just armor class ?

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material = weight.
And thats it ?

verbal tartan
fast tiger
vast kayak
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cheers

opal arrow
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why do i have 150 ping on arena in my servers?

proper stone
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I am unable to force dlaa in eft using any method, is this an issue that will get fixed?

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I used to be able to do it through the official nvidia app, but now it says superresolution is unsupported

tranquil ledge
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Anyone having problem with tarkov audio? Doesnt matter what setting i change on my headset it sounds the same=shit.
how do i fix this

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when i screenshare for friend he can hear the differences i change but nothing happens for me

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fixed^

cedar sand
lunar summit
#

in easy money part 2 is it any drinks that i can turn in or only pevko lightbeer?

lofty mantle
#

do clothes from arena battle pass persist through wipes?

oak mortar
#

About one in thirty raids I disconnect from the server, yet my system will run an LLM with zero issues 😹

long echo
#

my game keeps chrashing, can someone help me please?

trim plaza
#

Im sure this has been dealt with before, but for the life of me, I cannot figure this out. Constant crashing going from fullscreen to window. If anyone can help me out, Itd be much appreciated

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Also crashing when changing from secondary to main monitor

tired lava
#

Hey there I got this issue now, trying to access my launcher cloudflare keeps asking me to confirm I am a human, every time I click on the box it spins for a little and it asks me to do it again and again and again, I changed my password and it is still not working, any suggestions?

hard sandal
#

Is this were we can rant about these cracked bosses or wrong chat?

gritty bison
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Hey everyone, I've been having an issue for over a week now. When I launch the game, it just gets stuck on loading profile data. I'm in UAE, so I thought it was because of undersea cable issue that happened recently. If I use a VPN, it connects fine, but then I can only play local PvE, no co-op no PvP and no streets because the ping gets too high. If I use VPN to load my profile and then turn it off, it crashes cause of authentication. This is happening to a few people I know playing in UAE too. Is there any solution? Anything we can do?

vivid briar
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Can't turn in my gzhel

thorn jasper
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Relog

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clear cache

gritty bison
formal cypress
#

Actually it might need to be damaged more

vivid briar
formal cypress
fast tiger
#

Do the holy trinity of bug fixes:
In Launcher:
-clear cache
-delete logs
-verify files

Then restart your PC

serene crest
#

i need help. i cannot install EFT anymore... i can get the launcher, but every time i click install on EFT, it slowly kills all the running programs on my PC (spotify, discord, google, is usually all i have running) i will click install on EFT, all it says is "waiting 0kb/0kb" and then within two minutes it will pause my music, or whatever tf is open.... i can still move my mouse, but nothing works. eventually it will black/bluescreen. i have no issues with anything else, ive done two windows wipes, ive uninstalled and reinstalled launcher, ive ran as administrator. ive done fuckin everything that the forums have said and done what i already know used to work in the past. but now, it just wont work. ive missed out on the last two wipes because of this shit. i want to play the damn game and nothing will work... if anyone has encountered this pls pls help. i havent been able to play in over a year..

fast tiger
serene crest
# fast tiger what are your pc specs?

ryzen 5 3600x. 2060 super 8gb. 16gb of 3200 (or 3600 i cant remember... its slow ram) two WD M.2 drives. cant remember exact read write speeds on them but i know my C: drive has faster read write speeds so i usually throw the main games i want to play on there. but ive tried to install EFT on both M.2s, and even my SSD and HDD, doesnt install on anything, after multiple uninstalls, full file wipes via revo uninstaller, plus the two windows wipes. nothing works

fast tiger
#

You might struggle with 16 GB ram but we will deal with it, when you installed 🙂

spark sand
#

how do i go about reporting some dude

shell wind
serene crest
lapis monolith
#

Is it a known bug that whenever I start a new Raid...I get Failed Escort task and Relentless task....whether I died or not ?

tepid marten
#

Aight so I have a weird issue. Since the latest "hotfix" whenever i right/leftclick on my mouse, and turn different directions, it can be either left, right or down but has to be within certain limits, it triggers a crouch/stand up.

Only happens in Tarkov, tried if it happened in other games but no, only Tarkov.

Crouch is bound to the C key as default, and I have no mouse macro stuff running...anyone else experience this?

tribal girder
#

I'n not sure if that's an error form my side but I'm trying to submit 3 full Grizzlys for a weekly quest and it through me an error say 228

unique kettle
#

Unfortunately this type of quest doesn't work

fast tiger
tepid marten
tribal girder
upper rune
#

#screenshots message
Is this a Bug ? Putting Extra protection on a helmet lowers its Armour value by 2 ?

#

Well its Class

fast tiger
#

eyes = lvl 2
head = lvl 4 still

upper rune
fast tiger
#

it doesn´t combine on helmets

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or armors for that matter

upper rune
#

Another bugged quest, just did Interchange as a Scav, absolutely slapped 3 PMCs yet . . . .

upper rune
mighty pewter
#

Launcher says purchase game I have receipts who do I contact

slim spruce
#

what did you purchase, the exact wording, and what are you seeing on the launcher?

mighty dune
#

I need some x handles of the devs please. I need them to adjust my stats to reflect max

slim spruce
#

no

eternal flower
#

why there is 2 different ways/recipes to open arena crates in Workbench? Why do I need 5 min and more tools if 1 min craft is avaliable from the start?

cedar sand
thick sonnet
river obsidian
#

@slim spruce hey, im the guy struggling with BSOD on launch. thanks to help from support, the game just FINALLY launched for me! I wanted to share the fixes support told me to do. first was to set the paging file size to 20480 MB(for 16gb of ram or more), and that stopped the BSOD crash. the game still didn't launch, and i sent logs over to support, and that showed that i had missing files even though check integrity option in launcher never said so. after reinstalling, the game launched 😄

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i haven't played this game in YEARS, im so excited LOL

slim spruce
#

cool

unique kettle
#

interesting

clear pagoda
#

hey guys, does anyone know why EFT is using 96% of my RAM? I have 32GB and the game keeps lagging every 5 seconds, btw i played it before and now i haven’t played for like 5–6 days and this is happening

cedar sand
#

??pagefile

white steppeBOT
clear pagoda
#

its the same

cedar sand
#

And did you restart your system?

clear pagoda
clear pagoda
cedar sand
#

And increase the page by 2X for your D drive

clear pagoda
#

its the same

#

maybe i should restart my windows?

cedar sand
clear pagoda
#

i did restart it after the changes and still nothing

cedar sand
clear pagoda
#

yeah, but it wasn't like that, it used 10gb less

cedar sand
upper rune
#

Run to the shop you think you are meant to be in . . Tab out to check the map and crash. Quality

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Why am I so bugged ALL the time. I get bosses killing me every other raid as a Scav. Iv reinstalled. Verified blah blah blah and still the same shit

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I have less issues on Star Citizen and thats KNOWN for issues

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The company is based out of London, no bloody wonder its so poorly made and riddle with issues that get ignored . . stark comparison

wicked linden
#

Estou tentando acessar minha conta mas não recebo o código de verificação em meu e-mail , preciso de ajuda do suporte de como resolver esse problema

slim spruce
#

@wicked linden English only please

wicked linden
#

“I’m trying to access my account but I’m not receiving the verification code in my email. I need support to help me resolve this issue.”

unborn stirrup
#

Since yesterday, after a BSOD mid raid, i haven't been able to boot tarkov at all. It inevitably BSODs during the Battleye launching sequence.

I have tried clean reinstalls of the game, graphics and other drivers, via deleting files in appdata manually, as well as using tools such as revo uninstaller, and the included uninstalling procedure, none of which have fixed the issue. I have also tried increasing the pagefile size to 64GB.

the BSOD error reads system thread exception not handled.

My system is a Thinkpad P16v Laptop, with a Ryzen 9 7940HS, 64GB of DDR5-5600 RAM, and a RTX 2000 Ada GPU, currently on Production Branch Driver 573.73

unborn stirrup
#

where would i do so? i do not have such an option in BIOS, the laptop shipped this way

slim spruce
#

Other options are repairing game files and reinstalling completely the game

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a user had a similar problem and the file checker was reporting a good game when it was corrupt

unborn stirrup
#

i have reinstalled the game completely multiple times already

slim spruce
#

run "sfc /scannow" in command prompt as admin

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no quotes

unborn stirrup
#

will reboot, then report back. had done the same earlier today in which it said files repaired. however, after such a step, no changes in behaviour from tarkov were found.

slim spruce
#

reboot and do it again

unborn stirrup
#

Windows update in progress. Weeeeeee

#

no integrity violations this time

slim spruce
unborn stirrup
#

Running OCCT for Memory doesn't seem to throw any errors

slim spruce
#

look more in event viewer for entries

unborn stirrup
#

not definitive, but doesn't seem to be memory?

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and cannot find anything in event viewer

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might be incompetence on my end there, though.

slim spruce
#

There must be a way to change ram speed. Maybe in the laptop control software.

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It's overclocked we need to change that.

unborn stirrup
#

Lenovo BIOS simulator

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i do not see a memory speed option anywhere

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i genuinely dont think this thing has XMP

slim spruce
#

This is a professional workstation?

eternal crow
unborn stirrup
#

technically, yes.

slim spruce
#

anything above 4800 is overclocking technically

#

all ddr5 is 4800

eternal crow
slim spruce
#

he is showing his bios it's some special lenovo locked stuff

eternal crow
#

Use Lenovo Vantage: Download and use the Lenovo Vantage app to check for system updates and manage settings, which can sometimes unlock features like XMP.

unborn stirrup
#

nope, not present in there either.

eternal crow
#

if you check task manager and than performence and memory then right botom corner there is a text with speed: what does it say

unborn stirrup
#

looks to be in JEDEC specs to me

eternal crow
#

it uses all it speed

cedar sand
#

Laptop moment

eternal crow
#

and this command in cmd ? DISM /Online /Cleanup-Image /RestoreHealth

unborn stirrup
#

?????????

meager stag
#

Just a quick idea here since I've been watching this issue for a while - Might be worth it to try and look for any other potential causes other than RAM issues since it genuinely seems like there is no way to do anything about the clock speed

eternal crow
#

dism will inspect windows more. I had one time same issue i run dism and sfc /scannow and my bluescreen where gone somehow

eternal crow
meager stag
#

thing is from what I heard from Skye it seems EFT specific

eternal crow
meager stag
eternal crow
#

windows update maybe ?

#

other update from drivers ?

unborn stirrup
#

well. not "without issues", but ones that were identified as coming from a faulty hard drive no longer present in the system. First crash ocurred mid raid, so cannot be an update?

meager stag
eternal crow
#

Step 1. Identify which drive is faulty.

  1. Right-click the Start menu and choose "Event Viewer".

  2. Expand Windows Logs > System on the left pane.

  3. Find any entries related to "system thread exception not handled" or "system_thread_exception_not_handled" in the middle pane and click it to see the problematic driver.

this is where you can see what throw the error

unborn stirrup
#

Still BSODing

#

sc delete BEService

Relaunch, game downloads battleye again, BSOD.

eternal crow
#

Maybe try to delete you graphics drivers with ddu and than reinstall them. i dont think its solved it but you never know. pc's are weird sometimes. what i read online on reddit and more. most ppl underclock there ram or turn xmp off or reinstall there gpu drivers if the rest is not working.

#

The "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED" error in Escape from Tarkov is a system-level issue caused by faulty hardware, software conflicts, or incompatible drivers, especially graphics card drivers. To fix it, update drivers, install Windows updates, remove overclocking, check for RAM issues, verify game files, disable unnecessary background applications, and ensure your BIOS is up-to-date.

unborn stirrup
#

It's Battleye. It's 99% Battleye. Arma 3 has the exact same issue, just verified. BSOD during Battleye launching service.

No other games tested presented this issue (VRC, Ready or Not, Counter Strike, SCP 5K)

unborn stirrup
#

Cannot underclock ram, not an option.

#

XMP also not an option.

unborn stirrup
#

going to sleep, will read further messages in the morning

lavish mountain
#

I have been doing snowball for the last 6 months and I have been at 12/13 because I couldn't find partisan, I logged in today and killed him and I am at 1/13

#

is there literally anyone I can talk to about this because I genuinely spent so much time trying to get it

molten estuary
#

Ehhh where do i play the game? I mean from where do i download it? On steam is not yet available

verbal tartan
#

We have our first person to come from steam and nothing else

molten estuary
#

So i need to buy it?

timber cobalt
molten estuary
#

Damn it

faint igloo
#

if a scav boss hit me first can i kill him?

#

like makes contact, not just attacks

storm viper
#

get no options to get to depot 80k in vest shiets dumb

timber cobalt
faint igloo
#

can i kill them after they attack me with no penalty or do i just have to take it like a good boy

timber cobalt
#

you need to just take it

faint igloo
#

:(

upper rune
#

But at least I now know where Ghosts of Tabor got their shitty AI from. A literally copy paste

fast tiger
faint igloo
unkempt sparrow
#

how do you fix authorization error occurred, can't play also when i extract or die screen goes black for 5 mins then authorization error occurred pops up aswell

slim spruce
unkempt sparrow
slim spruce
#

Disable it and try again

woeful wagon
#

guys tarkov always crashes when im playing scav raid with my friend but only the host stays in game and when i rejoin i spawn somewhere else how too fix it

unkempt sparrow
grim trail
#

anyone able to help me with this error its giving me

#

this is what it's giving me

ember grove
#

3 times lol

timber cobalt
sour valley
late oyster
#

can some one help me here? my loading times in tarkov are taking for ever idk how to fix it

cedar sand
cedar sand
late oyster
sour valley
# cedar sand

it says im on the part where i have to give btr the moonshine, and i killed a bunch of scavs that raid

cedar sand
#

@late oyster
Suspicious behaviour. CF-RAY
May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP address (you may use 2ip.io service for that). You may contact support via site escapefromtarkov.com/support/contact or by an email support@battlestategames.com.

#

It’s an issue with your IP, are you using a VPN by chance?

late oyster
#

not that i know of

#

i dont know what to do rlly

cedar sand
#

It means cloudflare is blocking your IP

late oyster
#

i dont have a VPN

cedar sand
#

Your IP needs to be unblocked, I asked if you were using a VPN because then the solution would have just been turning it off

late oyster
#

no i dont use a vpn

#

yesterday was working just fine and today

#

im gonna open a ticket

cedar sand
late oyster
#

well i dont use vpn what should i do

#

how do i unblock my ip

cedar sand
loud moss
cedar sand
#

I would appreciate it if you would please read my message

unique kettle
late oyster
cedar sand
#

This is how you unblock it

#

By contacting BSG with your error, CF-RAY ID, and your current IP address

#

As I have already told you

late oyster
#

Ok sorry for the trouble

#

thx u

royal slate
#

hello guys, sorry bothering you, but i been victim of a hack and been trying to get acces to my bsg account again i tried to contact bsg support about it so i can get access again sending all evidences i have at the moment, but i didnt heard any response, do you gus have any advice?

slim spruce
#

Wait for a reply.

brisk nimbus
#

I reset my account and now because my arena account didn't reset with the pvp account they are different levels. My pvp account isn't levelling up with the arena account and im struggling to gain any experience when i could be gaining all the stats through arena. Is there anyway i can fix this or is it just something that i need to deal with>

winged hearth
#

Hello, does anyone have the factory card, the one you need for the Dragnet mission? Could someone open the door for me? Thanks.

faint igloo
#

how long does error 214 last for after failing a captcha?

#

i missed a crowbar cos i mistook if for a red rebel

storm viper
#

like how you going to have quest that arent even possible for some and say 1.0 ready\

fast tiger
fast tiger
faint igloo
# fast tiger 10 min first time

is the next time permanent? like if i fail another in 2 yrs will it still count as the 2nd one? or does the count expire after a week or smth

fast tiger
#

every time a bit longer

storm viper
fast tiger
#

good good

storm viper
#

lost one kit as soon as i popped out since not only does btr bug where you cant use it but bugs gun too and cant shoot it so its pretty cool

faint igloo
# fast tiger every time a bit longer

yh but im asking whether i have a permanent mark on my acc that they should administer a longer penalty the next time or does it cool off back down after a couple successful captchas

fast tiger
#

🤷

faint igloo
#

aww

fast tiger
#

never heard about a perm ban from flea tho

faint igloo
#

i mean i doubt ill ever get banned again cos i just sped thru this one unnecessarily but im still curios

storm viper
#

tucoof might be first

restive phoenix
#

on PVE my friend's psycho sniper task gets reset after every raid, is there any command to fix it?

spiral sage
#

my game has been crashing a shit ton recently when loading and ocassional in raid and its getting extremely frustrating i have a decent setup 32gb of ram 4070 and a r5 3600 is there anything i can do to fix it?

slate needle
#

Anyone else not getting rewards or arena items in the messages? Just transferred all my go and lega metals and haven’t got them back

#

Also haven’t got any rewards from task completed yesterday

ruby oracle
#

Is there a way to buy EFT without using XSolla? XSolla is blocked in my country.

slate needle
#

Might have to wait till it releases on steam

ruby oracle
slate needle
hearty kite
#

Hello! just came back to my house and can't go through the captcha of the launcher, tarkov site works fine, but the launcher captcha loops constantly

uncut estuary
#

any idea on why task manager says tarkov isn't using GPU? Got a 5090 but im still running on the same FPS as a 1080ti, i9 cpu so i dont think thats the bottleneck either

hearty kite
uncut estuary
#

Already done

#

Dsr enabled. Disabled multithreading

#

I just get worse performance than with a 1080ti lol

fast tiger
uncut estuary
#

Yup, ddu'd them

#

I saw something about purging tarkov and installing it fresh. Also found reBAR that was disabled and should give me a slight performance boost (10% ish) but thats still very very low for a 5090

#

Tho benchmark tools run at awesome scores

#

even chatgpt tells me tarkov broke down 🙁

floral quiver
ocean heath
#

prolly dumb question but my tarkov gets to 90% loading loot and wont start could it be latest nvidia drivers??

strong ember
#

Noticed that certain outfits provided by Ref are available in PvP/Arena, but not PvE with the exception of the BEAR Polo

slim spruce
cedar sand
#

every system has a bottleneck, no components can be perfectly balanced and fully utilized in every application that exists

#

What are your system specs? The only thing I can see that you've specified fully is the 5090

white steppeBOT
cedar sand
#

If your game crashed or gives you server connection lost during loading loot it's usually an issue with system memory

#

This guide allows you to use a drive as slower, virtual memory to help that issue

uncut estuary
#

Sleeptime now tho, got some things to tey tomorrow and see if it works better

cedar sand
#

Let us know them tomorrow and we can possibly help

empty halo
#

hello! me and my son sometimes play together and my game will load in fine but his will load to 100%, loot, etc... and then says waiting for players.. then it's just about to load in and the ping in the top right goes to like 400 and his game crashes and then pops up with error asking if i want to report to bsg. any suggestions? im thinking about paying someone on fiverr to remote in and help us..

sharp ingot
#

@empty halo what does your network setup look like for your and your sons computers

white steppeBOT
sharp ingot
#

Ong try pagefile

empty halo
#

ok i'll try the page file thing

sharp ingot
#

If it doesn’t work and there’s still a network issue come back and I’ll help

empty halo
#

@slender panther

slender panther
#

hey

grim trail
#

Can someone help me with an error code

empty halo
opal saddle
#

BTR does not work in woods eft_GoodUsec EFT_Glorp eft_sadbear

tribal leaf
#

is huntsman controller broken? hit a guy with 3 flash nades he couldnt see, proceeds to miss everywhere and i gun him down and the kill didn't count.

charred fern
#

Yall know how to get my arena to synch with my eft pve character?

spare tangle
meager wagon
#

Does anyone ahve any info on why skier wont offer me the quest "Choose your friends wisely" after doing discombobulate?

I accepted the BTR drivers quest by accident. Is that why?
I havent completed it, and as its multiple choice i should be able to accept both and complete only one, right?

I really want that THICC weapon case from skier so any help on why he isnt offering me the quest would be greatly appreciated

jaunty scaffold
#

I’m so confused I have no vpn and no hacks I pretty much only play pve why am I getting this @noble loom @bsg crew

strange nest
#

Hey just wondering why i would need to repair my game after just reinstalling it?

#

Its also just stuck on 0%

limber haven
#

he's just very good, no need to ban him

uncut estuary
prisma apex
#

So - what does early unlock mean?

#

Will the 1.0 release be available with a head-start for EOD owners?

#

:'o

safe stag
safe stag
#

yeah sure bro

jaunty scaffold
#

why am not able to see the website or log in

rain oasis
#

my account was hacked last night does anyone know about how long battle state takes to reply to emails?

fast tiger
#

1 week to respond, 4 weeks to restore
thats what i have seen people saying here

rain oasis
#

yea thanks

rain oasis
fathom orbit
#

my acount got hacked

#

what do i do bro

#

i have proof of payment and email but they changed email

#

@fast tiger

fast tiger
#

??support

white steppeBOT
#

Support@battlestategames.com

fathom orbit
#

i did how long will it take

fast tiger
#

a week to respond a month to resolve

strange nest
#

I'm still getting this even after redownloading eft and the launcher

strange nest
#

Thank you

slim spruce
#

it may remove files even after a manual install

strange nest
slim spruce
#

As in extra loading times.

strange nest
#

Was working fine but just took a while and i was like fml its on a HDD so i tried to reinstall it and I've had this issue since

slim spruce
lyric hill
#

is there someone who can help me with a voip issue

slim spruce
#

if you didn't white list the folders do that

strange nest
#

I think maybe because they werent full deleted

lyric hill
#

Has anyone had an issue before with VOIP being on in settings but you can't hear anyone? Cause the other day i got arena, I could hear people talking in both arena and base tarkov. When I got on with a friend some arena. He was talking to other scavs with voip. I couldnt hear them, when I spoke in game he told me that he could hear me, but when he spoke to them I couldnt hear anyone. Yes chat volume was 90%, and voip checked, then turned on with the keybind in match.

lyric hill
#

update, i can hear people in arena but not normal tarkov.

swift charm
#

I tried to check but it doesn't work

nimble adder
#

my friend got a flea ban after doing the captcha test on the trader screen

#

how can we get him unbanned

nimble adder
#

alr

#

we will see

slim spruce
#

@copper matrix you asked support and what did they tell you exactly?

copper matrix
#

i am waiting for the answer

slim spruce
#

The ban lasts 10 minutes

copper matrix
#

ok

#

thx

#

i thought it was something more severe

hollow ruin
#

Anyone know of any promo codes I can use for the tarkov shop

copper matrix
#

yes, i am unnbanned, thx

broken glade
#

Got a question, anyone had trouble getting a verification code from BSG to their email? if so do you know a fix? I haven't received anything. not in spam or anywhere

vernal thunder
#

Anyone know how to fix tarkov randomly crashing mid raid? specs: win 11 32gb ram 7800x3d 9060xt gen 5 ssd

fast tiger
broken glade
fast tiger
broken glade
#

still nothing, should i just email support?

fast tiger
broken glade
#

gmail

fast tiger
prisma apex
fast tiger
quasi herald
prisma apex
fast tiger
quasi herald
fast tiger
analog flower
fast tiger
#

@cursive belfry

cursive belfry
#

Thanks Armafox - I've attempted all of the steps and verified that no-reply@ is allowlisted.

fast tiger
#

that step helped one guy

cursive belfry
#

Will do - I'll let you know the results.

cursive belfry
errant mural
#

so stupid question i had to redo great heights part 4 and i paid the million but on arena it said i need to pay any tips ?

empty fractal
#

Anyone else having issues with fence scav quests where they don't progress. Rn I have a survive quest and I won't progress after multiple extractions.

empty fractal
#

oh okay

#

that sucks the reward is pretty good 😥 😆

fast tiger
elfin marsh
#

someone put a 2fa on my account without my knowing :'/ i really hope bsg will hlep me out lmao

white steppeBOT
#

Support@battlestategames.com

elfin marsh
fast tiger
elfin marsh
fast tiger
#

good good

#

according to people here it takes 3-4 weeks to get an acc back

elfin marsh
# fast tiger good good

see and thats the weird thing, i stil can get onto the acc right now but i think if i were to log out i couldnt get back in

elfin marsh
fast tiger
#

lets hope support can help soon

simple orbit
#

I failed the catchpa when buying vogs with barter and got a error saying banned from flea market, now i cant access traders is this permanent or some shit how can i fix this issue?

vestal mica
#

Is there where we ask questions about Tarkov

craggy bay
#

What should I do if I can't complete a quest?

fast tiger
#

what support do you need from the community?

craggy bay
fast tiger
wet rover
#

Good afternoon I've had the problem for several days that when I enter the site it says e-mail not found how can I solve the problem?

craggy bay
# fast tiger

I click the button and nothing happens. I've already tried restarting the game

fast tiger
fast tiger
#

login in arena, check if it fixed

ruby mesa
bright umbra
#

Anyone here with amd rx 9070 xt + ryzen 7 7800x3d for optimization help? Can’t find any videos/amd Radeon tips. Question 2: Is FSR4 in Tarkov yet?

wet rover
slim spruce
#

@ruby mesa report them ingame, not here

fast tiger
wicked shadow
#

yo why cant my friend join the discord. he keeps saying he got banned

verbal tartan
#

crazy thought....

wicked shadow
wicked shadow
slim spruce
wicked shadow
bright umbra
#

@fast tiger I check kementime on yt and there is no "up-to-date" optimization for AMD, only 1 video and it's 1 year old with old drivers.

fast tiger
wicked shadow
#

Where is the support for someone to help me solve a problem

bright umbra
#

@fast tiger that video is for ppl that struggle with fps, he is glad to hit 60-70 on that map. I have different problem

bright umbra
#

I am actually looking for up-to-date quality settings for AMD radeon gpu. @verbal tartan

fast tiger
verbal tartan
wicked shadow
fast tiger
#

in this channel

verbal tartan
bright umbra
#

@verbal tartan I have 180fps on streets on 144Hz monitor, I would like to cap it and push that power in "Quality" if thats possible. xd But I couldn't find any usefull guides.

wicked shadow
verbal tartan
verbal tartan
#

I had to Google what most of the settings meant while trying to make mine look nicer

wicked shadow
verbal tartan
#

I'm not on so I don't have the settings in front of me sadly

fast tiger
wicked shadow
bright umbra
slim spruce
wicked shadow
fast tiger
#

And GPU gets hot

slim spruce
#

you just reply it's not that complicated

bright umbra
wicked shadow
slim spruce
#

I just told you how to do it

#

Why would you close the dms?

wicked shadow
#

it works now ty bub

cedar sand
#

@jagged echo Just message the bot

twin fossil
#

Hey, so, I joined cause I have a specific issue with tarkov and hope someone can answer it here for me.

I'm attempting to install tarkov on my D: drive (500+GB of space on it rn) and the launcher (most recent version) will begin the download, stall at 0% and my entire PC freezes forcing a manual restart.

Anyone have this issue or have advice on how to fix it? I just wanna play the game. sadge

slim spruce
twin fossil
slim spruce
#

Don't install to HDDs, only SSDs

twin fossil
#

Both are SSDs

#

C & D

slim spruce
#

You can see the manual install method in the pins

twin fossil
#

Alright, should've looked there first now that I think of it 💀 sorry

round canyon
#

Tarkov says its not available to buy on steam yet. It this just a bug for me or something? Sorry if i missed news or an obvious explanation

twin fossil
fast tiger
unique kettle
#

not sooner, because the faq says that we can buy it on bsg's website if we want access to the beta

haughty jetty
#

I am only level 2. Upon looking for a group, i was invited to a group by this person. As soon as the match started, he killed me and took all my stuff. Is there some way I can report this person for griefing?

#

He just invites people to kill them and take their stuff

slim spruce
subtle shell
#

Heyo, I think im having the same issue, I use gmail as well and im not getting any emails regarding a code for the two factor authentication

same here

It's been 10 days since I sent an email with proof of purchase, and also talking about removing my authenticator, and to this day I haven't received a support email, I haven't received any feedback on my case

@slim spruce @fast tiger help me

haughty jetty
#

I was using the "looking for group" tool in the game. I want to know if there is some way i can block them or prevent them from ever inviting me to a group again

slim spruce
#

That doesn't violate the rules.

haughty jetty
#

So its encouraged to do this?

#

jfc

slim spruce
#

Yeah if you meet randoms. Just if you meet in our server we ban them for teamkills.

haughty jetty
#

How do i block them?

slim spruce
#

Don't only use the ingame system you will get killed.

haughty jetty
#

is there even a tool to block invites from someone?

slim spruce
#

no

haughty jetty
#

does it exist?

#

what the hell

slim spruce
#

Use our LFG to avoid teamkills

haughty jetty
#

seriously, what kind of scam are you running here

slim spruce
haughty jetty
#

I guess imma have to keep a hard copy list of names then since there is no game mechanic for filtering griefers

cedar sand
#

Pretty much all of them are going to kill you

#

They do not know you, they have no reason to not take your stuff

#

If you don't want to get teamkilled, use our #lfg-info section

wispy quartz
#

ey sorry guys quick question: which combo do i need to buy for tarkov PvE ?

cedar sand
wispy quartz
#

okay... so thats ... 80€ !?

cedar sand
#

It does not include Escape from Tarkov

wispy quartz
#

but i just wanna play PvE 🙂

cedar sand
#

You need to own the game to play the game

wispy quartz
#

is that PvE something else then ?

#

or just a bundle for 2 addons?

cedar sand
#

PVE is an expansion

#

Arena is a separate game

wispy quartz
#

so Arena is a BaseGame + PvE Addon for something else? im confused

cedar sand
#

No

#

Arena is Arena

#

It is a different game

#

That is linked to EFT

wispy quartz
#

so why bundle then?

cedar sand
#

Because they are both addons for EFT; you have to own EFT to buy that bundle

#

Escape from Tarkov is the main game

wispy quartz
#

so even for Arena i need to purchase EfT standard + Arena extension ?

cedar sand
#

No

unique kettle
wispy quartz
#

jesus

unique kettle
#

it's a bit unfortunate

cedar sand
#

Escape from Tarkov and Arena are separate games

wispy quartz
cedar sand
#

PVE is an expansion that can be purchased for EFT

#

Arena is a standlone session FPS game like counter strike that has all of the mechanics of Escape from Tarkov, your progression in Arena syncs with Escape from Tarkov and you can transfer money and loot over from the game

haughty jetty
#

not like it prevents you from playing

cedar sand
#

Owning Arena without owning EFT is doable because it's a separate game, but it would be kind of pointless because the entire point of Arena is to gain things for your Escape from Tarkov character

wispy quartz
#

okay that was something new. thanks. alright. so it stays as horrible it is: 80€ for EfT Standard + PvE Addon 😮

cedar sand
#

80 euros is perfectly normal for a game plus an add-on

#

Especially since it's a one-time purchase and not something you have to rebuy every year or couple of years like other games in the market

unique kettle
haughty jetty
wispy quartz
unique kettle
#

bingo cause there aren't, except for the Partisan stuff

cedar sand
#

If you aren't sure if you will enjoy the game then I would recommend not buying it

unique kettle
#

I want to only play a DLC to a game, but I don't want to buy the game
-# let's ignore for a moment bsg's definition of a dlc

haughty jetty
#

I wish all the tips and tricks videos I watched on youtube told me that

unique kettle
#

It's best to look for group in discord servers, because most have an actual system for punishing team killers and griefers

wispy quartz
unique kettle
#

This or youtuber/streamer servers are pretty solid for that

haughty jetty
cedar sand
#

I am just pointing out that if you don't want to buy the game, you probably shouldn't

#

As there are no refunds offered

#

It might be worth waiting until there is a Steam release in November

wispy quartz
cedar sand
cedar sand
haughty jetty
#

just the discord server, right. that is no punishment, just prevention from them using it as their hunting grounds when the in game group finder works fine for them lmao

#

good to know

cedar sand
haughty jetty
#

I am now going to constantly cue for the PMC group finder holding nothing but a shotgun looking to teamkill now since that is clearly the atmosphere you wish to foster in this game. Fun fun.

slim spruce
#

good luck finding people who invite randoms

haughty jetty
#

Off I go

slim spruce
#

nobody does that

haughty jetty
cedar sand
slim spruce
#

yeah they invite you

#

and have 3 guns at your head when you spawn

cedar sand
#

And you really cannot say that we foster that environment when we actively provide players with a safe space to group up without the fear of teamkilling being a regular occurrence and actively moderate issues like that, quite rude to say if you ask me

wispy quartz
# cedar sand I mean, that's just the way the world works no?

not really. thats why they invented Demos or Tests, or what ever to convince. im really wondering why you should defend that kind of pricing. i understand that people like the game. i wanna try. but im unsure. all i state is: that its not standard having such a high pricing for a (still) early access game.

my journey today was... "okay... so... come on it looks fun, lets pay those 50€" - but now its 80.... thats..... annoying (me, at least) 😉

haughty jetty
#

and i assume anyone here with a red name is somehow associated with the developers

#

one might argue it is rude to sell someone a game for 200 dollars only to throw them into a den of snakes

cedar sand
#

You assume incorrectly

fast tiger
haughty jetty
#

I apologize for my incorrect assumption then. but the point stands.

fast tiger
haughty jetty
#

That this is a game that rewards griefers and punishes those who trust others. And that you have to be a griefer to be successful, evidently.

#

its like aneurism IV

fast tiger
#

??tc

white steppeBOT
#

Don't forget to head on to the Tarkov Community website at https://tarkov.community/ and add your feedback! Devs and Reps regularly look through and answer player feedback there, and your input matters!

cedar sand
#

Or; use the looking for group channels provided here and find people to play with that won't take all of your stuff and will actively help you complete tasks and survive raids

haughty jetty
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Just an epiphany, thank you for the support

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good day to you

cedar sand
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The in-game group finder is just a way for people to invite others to their group, like if you meet someone here you can invite them to your group via that menu, it's not a matchmaking system to find teammates like in call of duty or something

fast tiger
haughty jetty
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Indeed, i have learned a lot. A valuable lesson.

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I will apply this knowledge accordingly. good luck

fast tiger
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Complaining to fellow gamers doesn´t lead to anything
but learning from them does

haughty jetty
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For the record, i came here not to complain, but to learn. I was asking about blocking systems, reporting systems, and the systems rewarding of greifers. I learned all I needed to know, thanks to my charming moderators of the support channel

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for the third time, good day

fast tiger
#

i am glad you learned something

fast tiger
subtle shell
# fast tiger What did you do so far to fix the issue?

I can't log in to the site because it's asking for my 2-factor authenticator and for some reason it gives the wrong code, so I sent an email to support to remove the authenticator and it's been days since I've had a response, I've already sent proof of purchase, a photo of the error, I only have access to the launcher

fast tiger
subtle shell
# fast tiger so you can play but you can´t login to the website right?

Yes, correct, because in the launcher the code arrives in the email, but to log in it asks for 2-factor authentication, and that's why I no longer have access to the site, I wanted to buy stash upgrade which was when I realized that I no longer had access to the site, because it was giving the wrong code

subtle shell
# cedar sand Try using a different browser

all browsers, cell phone falls into the same error that asks for my 2-factor authenticator, and gives the same wrong code, I have already used more than 4 programs like Google Authenticator and about 3 more from the Apple Store and even so, I have already updated the time and it still gives the wrong code

cedar sand
subtle shell
# cedar sand You likely will have to just wait for support to respond and have the authentica...

I have several keys for example discord, github, gmail, everything falls into two factors and all the codes work, except for tarkov, I believe that someone hacked my account and changed the authenticator, so I am asking that it be removed from the account, but I have not had a response by email from support until today, in that email I sent proof that the account is mine and other photos

cedar sand
fast tiger
subtle shell
cedar sand
#

We are just players of the game like you, we can't provide account support

fast tiger
subtle shell
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yes, I understand, thk guys

slim spruce
#

there's 2 types with tarkov

subtle shell
slim spruce
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the code is time sensitive.

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sync time in your phone settings

subtle shell
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I already did this and it didn't work

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I thank you for your help, I think I just have to wait for the support to get back to me by email.

slim spruce
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someone can't just change your authenticator, there's too many steps to do that

subtle shell
feral nexus
# slim spruce someone can't just change your authenticator, there's too many steps to do that

Im currently having an opposite problem to you, i can log into my BSG account on the website. It asks me for my email verification. But when i logged into the launcher it asked me to enter in a mobile number for account verifaction, which i proceeded to do. Then it never set me an sms, now i cannot log into the launcher because im not recieving the sms code. But i can still log into the website because thats an email code that is sent to me.

slim spruce
feral nexus
slim spruce
#

You didn't pick east asia did you?

feral nexus
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i did

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i selected china

slim spruce
# feral nexus i did

Unfortunately if you chose china your account is now permanently locked to china and you can't play outside that region.

feral nexus
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sorry i was hongkong server i selected

slim spruce
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You can try contacting support about this to see if anything can be done in a ticket on the website.

feral nexus
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so china and hongkong same thing

slim spruce
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All of china is region locked.

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The only numbers that will work in that are regional chinese numbers and cell providers.

feral nexus
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This account isnt new, its a europe account

slim spruce
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You need to avoid all of east asia because of the region lock.

#

india, everywhere in china except japan I think.

feral nexus
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so even though its originally a europe account, now that ive connected to east asia. its locked there now. and there is nothing i can do about it?

slim spruce
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Make a ticket on the website and explain what happened.

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In the past there were isp issues with routing traffic through china and lots of people got this problem, they were fixed.

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So maybe you can get fixed too.

feral nexus
fast tiger
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@cunning solar

slim spruce
#

that image is not properly formatted for discord

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try jpg or png

stable karma
#

Does anyone know what would be the odds of FSR 4 making it into the Roadmap ? I have zero knowledge on Unity 2022 or code. The shimmering is pretty fucking annoying and FSR 4 is now retrocompatbile with older RDNA cards.

bright umbra
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@fast tiger Customs looks good.. 😄 I found the problem

fast tiger
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can you post a picture, that embeds in discord?

slate pelican
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completed it

bright umbra
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Also anyone know how to "fix" Unavailable key bind for free-look? 😄 It's not snapping back 4 some reason.

cinder cradle
#

me and my friend who just got the game both cant get in without crashing

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i have decent specs idk what is wrong

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its when im loading in

cedar sand
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What are your specs?

cinder cradle
cedar sand
#

Please show your graphics settings

cinder cradle
#

one sec im booting up

cinder cradle
cedar sand
# cinder cradle

Lower your texture quality, uncheck all of the boxes at the bottom of the settings

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If you still are unable to load into a raid, please ensure your drivers are all up to date and then follow this guide

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??pagefile

white steppeBOT
cinder cradle
#

thank you

lucid isle
#

having trouble finding where to link my disord to my tarkov accound so I can get the ping mask in arena. any suggestions would be appriciated

lucid isle
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why is it in the fucking game???? @cedar sand

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gonna crashout

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wasted an hour looking for a way

cedar sand
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They’re likely waiting for something specific

lucid isle
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it is stated IN GAME that it works

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why would I check wiki if the game tells me that

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think about that for one second mr senior discord mod

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@cedar sand

cedar sand
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I don’t know why you’re being so rude to me

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I’m just explaining it’s not yet possible to link your discord and eft account

lucid isle
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bc you are giving answers that are not helpful

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fix it in game

cedar sand
#

Whatever

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I’m a moderator not a developer

lucid isle
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lmfao unpaid labor

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have good week

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with whatever you do

clear herald
#

yo so i tried to buy berkut from ragman, didnt have enough stash space, sorted stash but didnt realise i forgot to grab one thing so still didnt have space, finally sort it properly, buy the berkut and i get some gibberish item sorting error, go back sort my stash AGAIN, buy berkut, get like 8 error 214 popups, restart game, and now i cant use traders because it says im banned from flea. i dont have flea. how do i fix this bro

#

nevermind it just fixed itself?? im so fucking confused

verbal tartan
solid spruce
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idk what settings i changed but streets is literally more unplayable than it was before

#

im having terrible raids today 😭

feral forum
#

Does anyone know what would cause frame stuttered while shooting? Ive been trying to troubleshoot this for a while now and according to the app i use i have around a 6% stutter per round fired, i have a ryzen 7 9800x3d, a radeon rx 9070 xt, and 32gbs of ram if that info helps any

fast tiger
vapid forge
#

i just went in the btr and then talked to driver and couldent do anything no scroll wheel nothing then it kicked me out and i couldent shoot my gun tried everything any help?

frozen orchid
#

Hi! I have a question about the upcoming steam release. Do we have to rebuy the game on steam if we own the current version of the game or will the devs give us a steam key? 😅

verbal tartan
frozen orchid
verbal tartan
#

I've played games that had launchers like tarkov and that's all it did

gilded wedge
#

Guys help, I can't receive the authentication email anymore... how can I solve it?

gilded wedge
fast tiger
fast tiger
granite olive
#

I cannot start the game because of a m60 magazine being in the wrong position XD

finite barn
granite olive
#

StarshineShower

finite barn
granite olive
#

yes for one day now

stray violet
#

So my mate made a request email and they said it has to be a screenshot of his banking payment

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He can't screenshot banking apps it's impossible no ways around it

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Is there another way?

verbal tartan
#

I'd like to preface that I have no idea if it would be accepted but you could talk to the bank and ask for a receipt of that specific purchase to use as proof, sent via an email so you can save the image and send it to bsg @stray violet

stray violet
verbal tartan
stray violet
verbal tartan
stray violet
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He does have screenshots of xsolla

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Take the payment and send it to bsg

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The emails

verbal tartan
#

I'd like to say it should have

stray violet
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He sent them already

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And guy said he wants screenshot taken from that phone which he literally can't

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I think that support guy is being unreasonable

verbal tartan
#

Yeah that's known

stray violet
verbal tartan
pseudo briar
#

Guys i have a question about the staff from eft. Do you know how many days i need to wait to get an answer from they?

fast tiger
pseudo briar
#

damn

#

a russian stole my account

fast tiger
pseudo briar
fast tiger
pseudo briar
#

i mean, a part of the new gmail

fast tiger
#

i see

pseudo briar
#

and the ending is from a rusian page to sell stole accounts

fast tiger
pseudo briar
#

yes

fast tiger
#

good good

pseudo briar
#

i have everything

fast tiger
#

4 weeks to get back your account
this is what i have seen in this channel

pseudo briar
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but this happened the last weekend and i am so scare to lose my eft account

fast tiger
pseudo briar
#

i mean

pseudo briar
#

something i am scare about what happend if someone buy t he account and link to his steam or something

fast tiger
#

if you have prove of purchase i am sure, u will get it back

pseudo briar
#

maybe i am just alucinating but i dont want lose it lmao ||maybe sounds stupid, but for me rn sounds bad haha||

fast tiger
#

to linking to steam is announced

pseudo briar
#

thank god they didnt delte that email

fast tiger
pseudo briar
#

because they acces to my gmail account

fast tiger
pseudo briar
#

no no, they stole everything

#

but i am getting back the 80% of my accounts

fast tiger
pseudo briar
#

they tried to stole my wallapop, is like an app to sell and buy second hand things, and i notice when a lot of people was answering me so fast