community-support

[opaque horizon]

is there any way to contact mods because a marked key should spawn atleast one item

[velvet flint]

It's just a bug welcome to BSG games.

[cedar sand]

Tf am I gonna do

Valuable loot is much rarer right now due to the hardcore wipe, it's part of the changes they announced, as the wipe progresses, the quantity/quality of loot is likely to increase

[velvet flint]

It's not that. Marked rooms have zero loot every raid. To the point it has to be bugged.
Or BSG is absolutely insane which is also very possible.

[slim spruce]

verify game files in the launcher

[mild tapir]

i did no bang

[slim spruce]

Delete graphics.ini in this folder

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

[mild tapir]

ok

still nothin

[shut pebble]

When downloading the game from the Launcher, I am signed in and it pops the window to confirm it will be downloaded to the C: Drive with plenty of space to spare. The cursor has a spinning circle for 4 seconds then nothing. I have tried logging out of launcher and back in as well as uninstalling the launcher all together. Anyone else run into this issue recently and have a fix?

[split pier]

ayo, day whatever of telling the mods the new VCs suck donkey dick

[slim spruce]

does regular tarkov start?

[mild tapir]

yessir, only arena has the issue

have deleted game reinstalled, checked integrity aswell

[slim spruce]

are both games installed to the exact same folder?

all 4 exes in one directory?

[mild tapir]

battlestate games folder has 3 different files, Bsg launcher, eft and eft arena

i can screen share to help you out

[slim spruce]

delete all ini files in the settings folder

[mild tapir]

you are the shit

appreciate it man

[slim spruce]

works?

[mild tapir]

yessir

[sturdy hedge]

Sometimes when im in a raid, my game suddenly crashes in unexpected times. This made me die and lose everything several times, making the wipe more HARDCORE than ever. Could anyone help me if they know how to fix this? it wasnt happening before this wipe and i sometimes get bluescreen in raids out of nowhere too.

[sturdy hedge]

This shows up and game crashes

[mild tapir]

deleted the eft ones at first from the first link you sent C:\Users%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings due to it having eft instead of arena

[lucid fern]

scav raids are broken. Endless loading

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/441

[subtle violet]

Never used VPN, and dont have at PC 😦

[vocal hound]

what happened to the voice channels why do they seem broken rn? half of PVE zone is missing or some shit

[slim spruce]

"Suspicious behaviour. CF-RAY
May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]."

https://www.escapefromtarkov.com/support/knowledge/426

[next cobalt]

why is my flea market listings not going away after they sell

[subtle violet]

when i visit site i have that

[slim spruce]

there is no flea market this wipe

[slim spruce]

read the above

[next cobalt]

pve forgot to mention that im sorry

[slim spruce]

oh. restart the game

it's a bug

[next cobalt]

when i restart it resets my rep to 0 and then i have to get into a raid

then it goes back to nromal but the listings only go away after a raid

[subtle violet]

I’ve already contacted support twice and have been waiting for a response for 5 days.

[slim spruce]

submit a bug report in the launcher

[next cobalt]

ok so it seems no fix I appreciate the help tho

[cursive patio]

Anyone know the fix for this?

[dusky lintel]

yea

get good

[errant tulip]

I'm trying to install the game again from the battlestate webbie, but it refuses to send me the two-factor authorization code. Anyone else experienced this, or know a workaround for it?

[slim spruce]

try again. if it continues check your drives for errors

[cursive patio]

How does one check the drives

[slim spruce]

right click C in my computer > properties > tools tab > check for errors

and for other drives

[sturdy umbra]

Can someone please help me, can hop in call been running pvp no problem, now i get stuck at loading loot then my game doesnt respond and kicks me please help

everything ran fine since start of wipe and since last night cant load into any map it gets to loading loot starts skipping then doesnt respond

[slim spruce]

computer specs?

[sturdy umbra]

3060 ti i7-12700 16 gigs of ram every thing ran fine until yesterday

[vital bone]

Hey guys I have got an items move error when I try to turn in 5 100% Salewas for a weekly....

It's a 228 error saying bad medkit resouce

Any ideas? I try different salewas incase one is bugged but I get teh same message for all....

[rose matrix]

i have problem w my dowaload speed, any suggestions?

[slim spruce]

that quest is bugged, it can't be complated

[vital bone]

So best to just recycle? That's annoying

[quasi pasture]

I'm having the same issue with cms kits. Seems like any quest med related that is 100% durability is bugged. Sucks because I want the rewards for it

[vital bone]

I am down bad for my reward too, has 5 morphine which I need for painkillers quest

[quasi pasture]

Med station level 2 you can make them, and emercom on Ground Zero has them fairly reliably . Good luck!

[next heart]

I can't turn in my FiR salewas.

[night peak]

someone having problem to access launcher?

[slim spruce]

buggest quest

[next heart]

bugged?

[slim spruce]

ignore it for now

[ember tartan]

im locked out of my account because battle state wont let me recover my account what to do?

[slim spruce]

what error or is it the login lockout?

[cedar sand]

It is capped at this speed you cannot change it

[tame pendant]

Hello, I just bought unheard for the PVE. I last played in 2021, For some reason I have the title the background but none of the other benefits from it. It won't let me access the PVE either. I did go onto the website and it says I have the PVE purchased too so I'm not sure what else to do right now. Has anyone else ran into this problem before?

[cedar sand]

Did you restart your game?

[tame pendant]

I did yes.

[cedar sand]

Keep trying that and see it if updates, if not contact support

[tame pendant]

I have restarted my game 7 times

I wish I was kidding.

[vital bone]

The quest is bugged

[cedar sand]

You will get your bonuses, just keep checking it and if it doesn’t come tonight then open a support ticket

No one here can help with purchase or account issues, this channel is used by other players

[tame pendant]

Oh ok sorry. Just was seeing if anyone had seen this before

[cedar sand]

Yes, we have, and I’ve told you what there is to be done

[unique kettle]

I doubt it is the quest itself, because I handed mine in just fine like 5 hours ago

[vital bone]

Well I have the same bug on the same exact weekly and it's also reported multiple times above if you search the various chats here

[unique kettle]

oh right, it's a weekly! 😅 I just saw the words "fir salewas" and assumed Shortage, apologies.
And yeah, I've also seen something about a bugged hand-over weekly

I wonder how has BSG managed to break this quest

[plush dove]

anyone knows what error 214 is?

and why after clicking ok on it 20 times it banned me from the flea market

while trying to access normal traders?

i cant even access my traders wtf?

\

[slim spruce]

gotta wait about 10 minutes

[tulip gorge]

anyone know why i get microstutters in fullscreen/borderless but not in windowed? windowed feels crisp

[sharp topaz]

is Peacekeeper questline bugged or intentionally being left out?

[main forge]

How to stop transit unity crashing

[night peak]

any way to fix the infinite loop captcha on launcher?

[vital bone]

Mods delete if not the right place for this.

But I am looking for support/advice for IEM setup. I purchased the Moondrop Aria 2's and I am just looking for some advice on EQ setup, etc
Thank you

[fast tiger]

how much ram?

[main forge]

64 gb

[slim spruce]

transit crashes are a game issue

[main forge]

[hasty otter]

not sure if this is the correct chat to type this out in but i have a 2070 and an r5800x and im getting 45-50 frames on shoreline. is that normal? my gpu usage is also only 35-40%

[pallid apex]

Does anyone know how to fix the launcher install not allowing me to click NEXT when selecting the language?

[honest ermine]

I completed bp depot from prapor and never recieved bad rep evidence task nor the bunker part 1, got belka and strelka tho

anyone have the same issue?

currently stuck with no tasks from prapor

[austere dune]

bsg decided to just lock people out of quests to hinder progression

[honest ermine]

gotcha

[fast tiger]

how much ram?

tarkov is rather cpu and ram heavy

[hasty otter]

16

[sullen rock]

can anyone hwlp mw with inage loading time? whenever i go into traders they take super long to load and bug my game out alot

also whenever i engage in a gun fight my frames drop like crazy like whenever i hear gunshots in general my game tanks any tips?

[fast tiger]

what are your pc specs?

[fast tiger]

doubling ram will solve some problems. 16 GB is way to few for tarkov nowadays

[hasty otter]

Yeah that would make sense also I've been asking chat gpt what to do bc I'm not scrolling through reddit to find an answer and I've been going to bios and changing some stuff and it's helped a lot

[fast tiger]

ah, what did you change in bios?

would be nice to know

[loud moss]

i hope asking chatgpt for answers and changing things in bios are not related to eachother

[hasty otter]

PBO and changing profile idk how it works but I've gained fps and it's boosted performance.

[hasty otter]

Lol

[fast tiger]

XMP profile for ram probably, nice!

[hasty otter]

Yeah that's what it was called.

[sullen rock]

16 gb ram amd cpu rysen 5600x GPU NVIDIA GeForce RTX 3060

[fast tiger]

whats the GPU driver?

[sullen rock]

where do i find that?

[fast tiger]

in nvidia app for example

[fast tiger]

increasing pagefile might help as well with performance

??pagefile

[white steppe]

#community-support message

[loud moss]

a pagefile can help reduce crashing

if anything it'll harm performance

[sullen rock]

it dont say i dont think

[fast tiger]

ur drivers are fine

not enough ram i would say

double it at the next opportunity

[fast tiger]

i see, thanks!

[sullen rock]

so like if i cant get more ram its over?

[fast tiger]

you might ask cherrys for what he did exactly, with same 16 GB ram

[fast tiger]

☝️

[minor sentinel]

I can't que on any maps other than Customs and Factory for my scav, the other maps get stuck on the matching indefinitely

[fast tiger]

I suspect: to many player scavs, not enough player PMCs

[minor sentinel]

I tried queing on most of the maps, streets, reserve, shoreline, and lighthouse

It went up to 14 minutes with zero servers

[fathom blaze]

anyone else having issue scaving into any map other than factory/ customs? Everytime i try to scav on reserve im waiting in a 10+ min queue

[minor sentinel]

Yes

[fathom blaze]

lol yep.

[minor sentinel]

Pretty sure this is an issue with being active when the all the maps went up

[fathom blaze]

i tried transiting as a scav to see if it was maybe a glitch from them enabling all maps, but I ended up getting locked into a queue for like 15 min in which i couldnt leave.

[minor sentinel]

I could leave

[fathom blaze]

i transited from customs to reserve and I didn't have the option leave and I had to wait like 15 min because I already had a bunch of loot on my scav that I didn't want to lose

but yeah it sucks. I really wanna scav reserve for med and food spawns smh

[minor sentinel]

I could transit before the update for the maps, so it is definitely a server side issue

[minor sentinel]

same

[oak condor]

Can someone help me? I bought the 'Bear Oldschool' clothing, it was charged to my card but I haven't received the item.

[verbal tartan]

Have you restarted your game since buying it?

[timber oak]

anyone now how to Limit Players in discord channel. The BTR Dude is not working for me or is broken right now?

[oak condor]

Yes, and even so the clothes did not show up.

[cedar vessel]

hi , is this skins still available? or not yet available?

[bitter lance]

Hey chumps, just bought the game but when i try to log in into the launcher it asks for a code sent to my email but said code never arrives, any way to get past this or a fix?

[crisp ravine]

Look at the cool orb I found

[barren surge]

anyone else cant load into raid on scav?

stuck on awaiting session start

[barren surge]

nah u need the code

check folders including spam

[maiden cedar]

question for anyone who knows, upgraded to unheard. and everything is fine, but cant seem to find the cultist jacket under upper body on ragman. Was that a limited thing when unheard first came out or is it bugged for me?

[cedar sand]

It's not listed on Ragman

Because Ragman doesn't sell it

Go to overall and change it there

[maiden cedar]

ahh i see okay thank you appreciate it

[fast tiger]

https://www.escapefromtarkov.com/support/knowledge/431

[gleaming pumice]

My screen goes black after raid or when dying. How do I fix this?

[lucid relic]

any1 know how to fix this have tried everything

i have 4070 super 12 gb 32gb ram and i914k and 2 tb ssd

[lucid relic]

do you have any other tips ive tried everything ive seen on reddit youtube and on this dc still does not work

[barren surge]

uninstall remove every folder and reinstall

u have to make sure u remove everything

someone said on forum that it's because ini file with settings is corrupted

[spice storm]

Can you change your email now??

[slim spruce]

i sthis on pvp?

[slim spruce]

yes if you add 2 step verification

[spice storm]

finally

[lucid relic]

yes on pvp after every raid or when i die

[slim spruce]

this error may mean something on your character is corrupt. see if you can find it by moving it to get 228 error

[lucid relic]

what do you mean by moving it?

[slim spruce]

I'd try moving random items that are on your character until one gives you 228 error

move them any square

otherwise you need to send in a bug report as if this gets worse it may prevent you from using pvp

[lucid relic]

ill try after my game is downloaded uninstalled it for the 10th time

[slim spruce]

reinstalling won't help this

it's on our server side

[lucid relic]

so i should just remove my coinater and stuff around?

[slim spruce]

the items on your character

[lucid relic]

just died so dont have any

[slim spruce]

must be in your stash then

do the auto sort a few times

[lucid relic]

this is when i just downlodaed the game what they mean by patch decetected null?

and then i press update and it dissapers and i can start the game

[slim spruce]

if the game works it's fine

[lucid relic]

yeah but my main problem is i ge tthat error text after raid or death

[slim spruce]

what one exactly ingame?

[lucid relic]

i get this when i either extract or when i die i get to see the xp and all that stuff but as soon as im getting to the main menu that comes up and crashes the game

[slim spruce]

pvp or pve?

[lucid relic]

on the main game pvp

[slim spruce]

reinstall just to be sure it's not a problem with the game files

or verify games

[lucid relic]

did both 5x times

[slim spruce]

otherwise that error usually is on our end

there is a bugged item in your stash

[lucid relic]

i did auto sort the stash 5x times now so i will play some raids and i will see i guess

[slim spruce]

the only way i think you can solve this is deleting the bugged item, it could be a folded or bipod

and make sure you do a bug report in the launcher

[lucid relic]

tried to do report in launcher but it only said to long text when all i wrote was like 15 words

[vast nymph]

how to report a player who had live on dc that he is playing with chet in tarkov?

[cedar sand]

#discord-mod-mail

[north hound]

Hello, does anyone has some issues with e-mail verification from the launcher ?
I get the emails from the website, but not getting any emails from the launcher.

[cedar sand]

Please see the pinned messages

[cerulean flame]

I updated to the latest Nvidia driver and it solved this issue for me btw

[gusty orchid]

Anyone notice a larger amount of RAM usage since the latest update? I see anticipated spikes during load but it seems to not release all memory after the raid ends and it compounds until system instability.

[cedar sand]

Use the auto ram cleaner setting

[gusty orchid]

That's the strange part, I've had that enabled. I even turned it off, logged out, logged in and turned it back on.

[cedar sand]

I don’t have the issue you mentioned

My pages are cleared after extraction or game restart

[gusty orchid]

Fully closing the game and re-launching works as expected. But after raid end and return to menu its a slow accumulation of about 1.5gb per raid in commit.

[cedar sand]

Not for me, this is cleared on extraction due to the auto ram cleaner setting

I play many raids in a row and it uses 25-30 GB consistently

[gusty orchid]

Yeah mine spiked to 50gb after a play session and threw a resource error in event viewer. Even with Automatic RAM cleaner enabled. It's strange.

[lucid relic]

still get the same error after unionstalling game and also auto sorting inventory and unfolding every iteam in stash. dont think its a bugged iteam since i had the same hing when i played a week before wipe

[oak laurel]

Hey Guys and Girls, so, a little info for anyone having the same problem with changing their email address: some domains like "@outlook" unfortunately don't work. BSG always suggests @gmail.com. I contacted support, but unfortunately, I didn't receive a response. However, the BSG machinery was working in the background and changed it. Important: You must include a receipt.

[cedar vessel]

Hi, How do i aquire this skin???

[cedar sand]

Arena battlepass has lots of skins

[lucid relic]

you know how to fix this

i have legit done everything

[cedar sand]

I do not know how to fix this

Please contact support

[tribal rock]

do anybody know what this unity error mean?

[lucid relic]

support on the launcher?

[cedar sand]

You can contact them via email, the website, or the launcher

[lucid relic]

what is the emial?

[cedar sand]

??support

[white steppe]

[e-mail]

[desert rain]

Hi, I have a problem since I reported a cheater, I automatically have 3-4 scavs that literally pop on me at the start of each game, is there something to do?? This happens on all maps

[cedar sand]

Stop entering with no gear

[desert rain]

I come back with bulletproof vest and weapons

[slim spruce]

Yeah, having a low amount of wealth of gear on you will trigger the tagged and cursed thing.

[chilly cairn]

My friend jumped onto a locker and fell inside, and now he can't get out. It happened in the repair shop building on the Customs map.

[slim spruce]

🫡

he's a dead man

[desert rain]

I'm not unemployed or a streamer, how can I get this crap reimbursed?!

[slim spruce]

Unfortunately there are no item return policies for any reason.

[nova crystal]

Nah! didnt help

[wicked quiver]

Guys, I bought Escape from Tarkov over 4 hours ago. I have the payment receipt, confirmation email—everything is in order. But the game still doesn’t show up on my account, neither in the launcher nor on the website. I’ve already submitted a support ticket but haven’t received any response yet. Does anyone know what might be going on?

[cedar sand]

You’re likely logging into the wrong account, I’ve seen this a few times

[wicked quiver]

hmm, i was looking

its the same account ;- ;

i nver played tarkov, i've bought today to play with my friends.

[uncut lion]

anyone else just getting kicked or DC's due to packet loss spikes? i just finished three quests on customs and while im running across the road i get kicked after having no issues the whole raid and of course i DC in the middle of the road. right next to ZB 011.

[cedar sand]

If you’re certain then sorry no one here can help

You will have to wait for support

[strong needle]

yes, that and also I got multiple BSOD after extracting. Let me know if you found a fix

[strong needle]

having the same issue please let me know if you found a fix

[cursive patio]

Yeah no errors could be due to having no space on my hard drive but i have like 3 games installed on there any idea what could be taking up so much space?

[hybrid plaza]

does anybody know why my download stays at 0% and doesent go up

[cursive patio]

You useing a ssd?

like external

[hybrid plaza]

whats ssd again

yea

[cursive patio]

yea thats why

its very slow

[hybrid plaza]

ballright lemme make room on my c drive

[cursive patio]

and i wouldnt recommend isnstalling big games on externals

[cursive patio]

exactly what im doing

[verbal tartan]

Ssd are supposed to be faster??

[cursive patio]

i mean external hardrives are butt

[verbal tartan]

As far as I know ssds are much faster, especially if you have an nvme drive

[cursive patio]

they download supppper slow

mine does 5mb per second

[hybrid plaza]

so i can still download it on the ssd its just gonna take forever?

[cursive patio]

Yeah

im goign to use my C drive though

[hybrid plaza]

i cant

its full of shit i dont know how to clear out

[tender shard]

so we dont have enough players on our region to play Arena. any chance BSG will inc ping limit so we can get matches ? even 30min in Q and we cant find a single arena game, less than 4 people playing arena in my region

@past inlet would you point me in the right direction for someone to speak to regarding arena ? we literally cannot play in our region - thus we cannot get any rewards / progress with that side of the game

[past inlet]

oh

uhhhhh

hm

i honestly wouldnt know

thats a very unique problem

[tender shard]

ah , i understand, its sad i cant play arena , an no one else can in our region

literally no one in our region plays arena, and we are too small of a playerbase to orghanise matches

[past inlet]

yeah thats a new one on me

[gusty orchid]

Take forever to install and probably going to give you real bad load times and performance. External drives are limited by the USB throughput of the port its on. Internal NvME would be best or SATA SSD would be the second best scenario I'd reckon.

[jolly anvil]

I have a big problem, every time I load to enter scav run I crash in "creating loot pool", while as a pmc to enter raid I have no problems but when loading to exit it I always crash. How can I solve it? In the past I didn't have this type of problem, I didn't change my hardware the only thing I had done was uninstall the game and now that I installed it again I found this problem.

[slim spruce]

computer specs?

[jolly anvil]

Intel i5-10400, 1060 6 gb, ssd ddr4 , 16gb ram, I know it's not a good PC but I have more than 1400 hours in the game and I have never had major problems.

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

an make sure you have one page file in total, on C

[opaque horizon]

Knights mask bugged atm its invisible when wearing or on him

[jolly anvil]

I tried, but the problem continues, now I had no problems entering the raid but when loading the exit I crash.

[slim spruce]

you may need to disable mip streaming

Or see here https://www.escapefromtarkov.com/support/knowledge/441

[subtle cargo]

I am unable to log into my tarkov account after recently doing a fresh install of windows on my pc. I cannot reset my password I never get an email from batttlestate games. I have whitelisted them in my my email and looked up everything I can online for people with similar issues. It has been 3 days since I tried to reset password and email support and nothing has happened. I feel like my account is just lost and I'm unsure what to do.

This might not be the right place to post this but I'm out of options

[slim spruce]

You need to wait for them to get back to you.

[red dragon]

is anyone getting the server connection lost before every single raid multiple and sometimes never connecting ?

I am very close to quitting this fucking garbage game

[subtle cargo]

last time I messaged them for help it took two months for a response. guess I just sit and wait

[slow coral]

Anyone help with this? I don't have the game installed. I have tried running the BSG launcher as admin, clearing the cache and redownloading. My FIPS is disabled already as I read this could cause this issue. I am trying to install the game completely on my D: drive as I don't have room on my C: drive which is where my OS is that's the only thing I can think maybe would cause something but I don't know how. I'm not very good with this kind of stuff so any help would be appreciated. Also firewall is fully disabled and I have no other antivirus or anything on the PC>

[slim spruce]

see https://www.escapefromtarkov.com/support/knowledge/453

[slow coral]

Thanks Ill check it over

[tough kayak]

I'm trying to buy the PvE edition of Tarkov, but I keep getting an error saying I don't own the game.
I originally received it through an official giveaway hosted by a streamer when the game first launched. Does this mean my copy isn't considered an official version?

[silk charm]

server connection has been closed due to low connection quality

anyone know how to fix this issue

[slim spruce]

you can play pvp tarkov fine?

[jolly anvil]

changing the mip streaming seems to be fixed for now, thanks

[tough kayak]

Yes, i've played a couple of wipes of the years

[slim spruce]

it works now?

[austere imp]

whats the deal with the stuck at 5mbs download?

[slim spruce]

you can do the manual install in the pins it was faster for me

[austere imp]

just thought i might give arena AGO AGAIN and stuck at that speed how i do that>

[tough kayak]

Standard edition through the launcher yes.

[slim spruce]

are the names the same on the top right of the website and on the launcher?

[slim spruce]

[tough kayak]

Yes! I've also logged out on both and logged back in to make sure it's the same account

[slim spruce]

what error do you see exactly?

[austere imp]

yeah slightly better cheers

[tough kayak]

So on the website it says
"You haven't had any transactions yet
Purchase Escape from Tarkov and the section will be updated"

[slim spruce]

can you launch the game now, to make sure it was not a 14 day trial?

[tough kayak]

Yes i've played all day. I've had the game since 2020.

[distant jolt]

Anyone know of a faster way to get a reply from BSG? I need to change my primary email address as I no longer have access to the original one on the account - Cant receive my 2 step authentication email.

[slim spruce]

You must wait for a reply.

[slim spruce]

I am not sure. You should open a ticket on the support section of the website.

[tough kayak]

Okey, thanks!

[honest carbon]

hey guys i have an issue, when im trying to hand in items for my weekly everytime it just says item moving Bad medkit. ive restarted its been happening for three days. any fixees please @ me

[slim spruce]

those quests are bugged for now

[honest carbon]

oh for how long?

[slim spruce]

soon

[honest carbon]

okay

[faint igloo]

why are the graphics so bad in the back?
how do i fix this? ive got pretty much the highest settings i can have with 2x supersampling (yes im aware they arent the best for fps) ive got luma sharpen at 37 and adaptive sharpen at 16 and sharpness under the graphics tab at 0.4. all the videos ive seen on yt have good looking tarkov. do i go too far and need to soften everything? i feel like everything is fuzzy then

could it be pixel density of my monitor? it feels weird to say especially since no other games have this issue but idk what else

[slim spruce]

disable taa and run a higher resolution

[faint igloo]

wdym higher resolution

u fucking with me?

[slim spruce]

No

[faint igloo]

👀

im at 1440p already

so anti aliasing to off and go 4k? or 4x supersample?

[slim spruce]

depends what your rig can handle

disable aa

[faint igloo]

ight lemme boot up the game rq cos i ported this msg from #beginners-assistance after i found this channel

cant go higher screen res so i did 4x supersample

time to boot up streets 👅

[slim spruce]

4x super sample is gonna kill your pc

[faint igloo]

also where is the built in fps counter? i have footage of it from january but cant find it anywhere now

[slim spruce]

2x is like 6k

do ` and then fps 1

fps 0 to disable

[faint igloo]

riight it was a console command

was searching for it in the settings

[faint igloo]

i paid for the whole pc ¯_(ツ)_/¯

[faint igloo]

honestly the frames might not be there but the pc itself is surviving

as in its not burning

[worn nest]

why did AI scav randomly just killed me?

[faint igloo]

broo why the fuck is it raining when im tryna check my far distance graphics

[night trellis]

how do you get that skin

https://escapefromtarkov.fandom.com/wiki/Weapon_paint_set_(Hexagon_Grid_ACS)

[quartz oar]

skill issue i guess

[faint igloo]

RAHH POLSKA GUROM 🇵🇱

[quartz oar]

!!!

[cerulean violet]

Hello, i'm playing with my friend and half the time when i start a game in pve my friend don't get started with me, kicking him and reinviting him fix the issue for the next game only

[unreal mauve]

Does Easy money part 1 was disabled during hardcore wipe?

[cold skiff]

@mellow lava Per chance, Sorry for the ping

[slim spruce]

@cold skiff That program violates the TOS for third party software.

Please uninstall it and don't discuss it.

[cold skiff]

Ok cool

Ty good sir, and hello again 👋

Gone 🫡

[subtle cargo]

Does anyone know what the password requirements are so I can keep trying to guess my passwords to login until support responds?

[split pier]

Requirements:
Can only be obtained during Twitch events. Reading is hard huh

[zinc cave]

anyone else not able to get verification email for the tarkov website?

i never had to do this before and now i dont get any emails

[split pier]

I could be completely wrong and they could've changed it. but their verification email used to be set a certain interval as to when they were sent out to ppl. It might've changed but to my knowledge they still have an interval as to when they send them out en mass

[ancient fjord]

have same problem

[lusty haven]

me to😭

[night trellis]

god damn pve player that skin aint released yet

do some research before telling someone to read

[split pier]

what are you talking about? Under requirements its says it can only be obtained via Twitch Drops

[night trellis]

Can only be obtained during Twitch events

[split pier]

???

[night trellis]

do you play arena brother?

[split pier]

yep

[night trellis]

you got all the new guns skins?

[split pier]

Nope becasue I didnt watch the twitch event

[night trellis]

skins can be earned througth quests from events

most of them ar e

[split pier]

yeah, I got the purple one lol

[night trellis]

this hexagon skin is for the next quest

between 18-20

july

[split pier]

okay? so then why are you asking how to unlock it? you know the answer lol

[night trellis]

I figured it out without answers from the discord

[split pier]

"how do you get that skin"

special kind of dumbass

[night trellis]

im just saying that you don't know shit about what you are talking

[undone sorrel]

Anyone else have 2 factor issues?

[ionic mirage]

Hey guys, I have a problem login in.. I don't receive the email with the code

[ionic mirage]

I guess we have similar problems then?

[undone sorrel]

Yup have requested a code 5+ times now and 30+ minutes never get here.

Just to freaking get the launcher is ridiculous

[ionic mirage]

Yup, same here. It was perfectly fine all day until I installed Arena over an hour ago and now I can not even log back in to the launcher. Deadas reinstalled but didn't help. Even went out to make a support request and even changed password and for those I did get an email but once I just want to login it doesn't work..

[undone sorrel]

Just worked for me within the launcher. Web did not work

[undone sorrel]

https://www.reddit.com/r/EscapefromTarkov/comments/18v5ma5/eft_launcher_download_verification_code_solution/ and follow the link for direct download withouit 2factor

[ionic mirage]

mm I appreciate it but I don't trust links people post on Reddit so I'd rather wait for BsG's reply

Just very annoying when you pay 250 euros for a game and you randomly can't login 😬

[gusty valley]

has anyone gotten these error code before ?

[slim spruce]

restart the game

[gusty valley]

Ive done it multiple times and it keeps poping the error code

[ionic mirage]

At least you can login 😬🤣

[slim spruce]

it may be a temporary internet problem

disable any vpns if you have them

[main forge]

Screen flickers to black when I switch between game tabs, like traders, skills, flea market ect

[slim spruce]

reinstall the latest gpu driver in the clean install method (nvidia) or factory reset (amd)

[main forge]

It was edge enhancement with the new drivers, for nvidia update 7/11/25

[slim spruce]

you had to roll back?

[unique kettle]

Noone knows yet

[main forge]

nvm, still flickering T_T

[worn nest]

does anyone else also get occasional ping spikes

[fallen path]

So I am trying to log into my account but the email verification emails are not showing up... Anyone have a solution?

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link :

Tarkov: http://cdn-11.eft-store.com/eft/client/live/distribs/0.16.8.0.37972_3f28e199-4c24-44ef-a29d-d4557cfe5503/Client.0.16.8.0.37972.zip

Arena: http://cdn-11.eft-store.com/arena/client/live/distribs/0.3.2.1.38025_7ffccc88-d834-497d-96c6-6e958aae84e1/Client.0.3.2.1.38025.zip

Launcher: https://prod.escapefromtarkov.com/launcher/download

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT or D:\Games\Arena.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[cursive patio]

when finishing installing the game it tells me i dont have enough disk space when i do then it tells me play when i click on play it tells me to repair i repair it fails so i reinstall the game and it does the exact same thing anyone know a fix?

[cursive patio]

it seems i should read.

[hasty cloud]

has anyone found a fix for the infinite loading screen on booting up Arena? I have cleared cache and done a complete reinstall with no help

[ionic mirage]

How long will it take for BsG to reply to requests?

[main tapir]

Hi friends, is anyone else having issues with two-factor authentication? I’m not receiving the email with the code to log into my account

[unique kettle]

yeah, a lot of people

once you manage to log in, I'd recommend setting up an app-based 2fa instead

[rugged pond]

I can't get the password reset email. bummer

[main tapir]

Thanks

[waxen leaf]

why cant i get the task to unlock ref?

[rugged pond]

password email just came 😄

[unique kettle]

Cause it's not been made available yet. No one can.

[restive trout]

any bsg support online ? cant get verification code on my email

[wanton gate]

anyone know how to stop my game from crashing i literally just got the game and haven't been able to even enjoy the game every time i load into a map it crashes like 1 min later every game DM ME please any help works

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/441

[pastel jetty]

hey guys any idea why my eft acc is buggin it wont send me a two auth code but will send a reset password i whitelisted their email and i dont have any one forwarding my emails so idk whats going on

[hasty cloud]

Does anyone have a fix for the loading screen not going away on tarkov Arena, ive tried clearing cache and verifying files and a complete reinstall nothing has worked yet

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[azure merlin]

is anyone else not receiving code when requesting on the website?

[pastel jetty]

me

its cooked rn i think

[hasty cloud]

thank you

[azure merlin]

thanks for confirming, i thought i was the only one

[fallen path]

Been like this since 6pm est at the latest. I still have not received my 2fa emails since trying to log in after work

[azure merlin]

understood

[pastel jetty]

im in launcher but i just want drip from the website lmfao

[azure merlin]

same

[wanton gate]

i just did try everything and nothing works Have anything else i can try by any chance?

[slim spruce]

what is your page file set at?

[wanton gate]

what is page file ?

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[wanton gate]

ohh yea at first i had it at 32000 then tried to drop it to 16000 then 10000 then 4000 nothing works

but it was set at like 4000 already when i had first checked it

[hasty cloud]

so i tried each of those steps individually, is there another fix i could try next?

[slim spruce]

only one and on an ssd not hdd?

[wanton gate]

yea it is ssd (NVME) that what is says

[shut mural]

Hi Guys, I need some help for some reason I just tried to log in in tarkov but it says that my ip was blocked by cloudflare, how can I fix that?

[slender sable]

Hi, my game crashes every time I get to the "loading loot" screen. I managed to play one match and that’s it.
Here’s the situation: I have my system installed on drive C. I did a full format and reinstalled the launcher from scratch, but the game itself is already installed on drive F (SSD). I ran a file integrity check to detect any issues and to see if the game would work — everything was fine. I played one PMC match on Factory, no problems at all — I died in the end but that’s not the point.
When I tried to join another match, the game crashed... I clicked “return to game” — crash again. And it keeps happening like that every time.
What should I do?

[ionic mirage]

I got the same issue, nothing we can do about it other than creating a request on their support page and wait I guess

[slim spruce]

Disable any vpns.

[shut mural]

I dont have any vpn

the IP blocked is the one I have at home

[slim spruce]

"Suspicious behaviour. CF-RAY

May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]"

from https://www.escapefromtarkov.com/support/knowledge/426

[shut mural]

I saw that suggestion and I sent the email but I didn't receive any response

[latent furnace]

hello there guys, do you guys known why after playing arena, I trying playing EFT and it just show the arena loading screen and it stays there forever. any ideas ? i tried restating, cleaning the cache and nothing seems to work.

[slim spruce]

it may take a few days

[slim spruce]

did you install both games to the exact same folder?

[hasty cloud]

I am on the same page, this is my second reinstall of the day. tried the suggested fix from @slim spruce but it hasnt worked, waiting on the next possible fix.

[latent furnace]

they are indiferent folders :/

[slender sable]

any ideas?

[slim spruce]

is your ram faster than 6000?

[hasty cloud]

yes

[slim spruce]

set it to 6000 that has fixed this for 2 people so far

[hasty cloud]

alright

[latent furnace]

mine is not

[slim spruce]

set it to 2133 for ddr4 and 4800 for ddr5

[hasty cloud]

so i have 2x 32GB RAM already set @ 6k

[wanton gate]

amm i cooked ?

🥹

[slim spruce]

try 4800

[slim spruce]

what do you have?

[hasty cloud]

will do after the game finishes installing

[wanton gate]

32.0 GB of ram, processor 13th Gen Intel(R) Core(TM) i7-13700KF 3.40 GHz, NVIDIA GeForce RTX 4070

[slim spruce]

reinstall the latest gpu driver in the custom install method with "clean installation" checked

[plush latch]

I was just trying to buy a scav junk box on pvp and i had to stash space made space for it bought the box again and said i am now banned from the flea and now i can access the flea tab or the trader tab... any one else seen this? Went to try to report the bug but they arnt taking any more bug reports at this time lol

[slim spruce]

wait 10 minutes

[plush latch]

thank you!

[junior ice]

Having issues with 2FA and logging in, havent played in more than a year and the 2FA email code isnt being sent to my account

[nova crystal]

I Have a Question to Community.
This who have Nvidia cards. 12 GB VRAM and lower.
Does your game crash when you loot the Body?

[verbal tartan]

Are you referring to a specific body or just bodies?

[cedar sand]

No

[nova crystal]

As I understand, any body. Not only player/npc bodies, but also loot crates, loot bodies. Each time my character opens them, there is some kind of chance in one moment Tarkov freezes and does not respond. I think it is because of video drivers or hardware acceleration. Because, when Tarkov stops responding, OBS, discord and other programs stop responding.
I cant close them, until I kill Tarkov. And, what is bad, Task Manager sometimes also do not respond.

[verbal tartan]

I am not super experienced with such an issue, all I can recommend is updating drivers if possible?

I have a 3700x and a 3060ti and haven't had that happen as of yet

[nova crystal]

I didn’t update GPU drivers since December, because Nivea drivers issue. Everything was fine, until last week.
There are no problems in Arena (probably since you don’t loot there), but in Tarkov…

I have updated them yesterday and it didn’t help. It seems I need to check my pc. But , I want to try something else.

[verbal tartan]

I wish you luck^^

[nova crystal]

I have Radeon RX 6900 XT. I’ll try to switch to it. If crashes will continue, then it’s not GPU issue.

[verbal tartan]

What do you have rn?

Your Nvidia card

[nova crystal]

3950X+ 4070 Super

The issue is only with Tarkov. Even without OBS recording and chrome on background, Tarkov continues to freeze, stop responding and crash. Can’t figure out why.

[verbal tartan]

That is strange

Lemme know how the amd card works, I'm planning to upgrade anyways, wanna know how it works for ya

[candid pier]

Hi, can someone help me, I have an issue when logging in, I never recieve the verification code lol

and I don't know what else to do

[nova crystal]

Let’s say, in 2020-21, Tarkov killed my 5600 XT.

2021-24, Tarkov played smooth on AMD 6900XT GPU…but … but… but.
From 2021 I’ve seen a lot of graphical issues on AMD GPU (Tarkov didn’t like AMD cards)

Since I switched to 4070Super, I didn’t play Tarkov much(May 2024 till now). So, there might be some changes that appeared but weren’t solved.

[nova crystal]

Are you sure, that you have provided legit email? If yes, then contact with support. It’s Ye Old authentication bug.

Or maybe email is in SpAm

[candid pier]

yes, the email is the same as 5 years ago, and now I have this error

[candid pier]

nah, I checked

how could I contact support

[nova crystal]

Just. Don’t worry. It’s old issue. Either wait couple hours and try it later. Or go to Tarkov web page and use their support.

But, support is not Instant… so, just wait)

[candid pier]

Ah okey, I'll try contact support, thanks !

[junior ice]

same, no fix

sent msg to support, even tried changing my password but it still doesnt send me an email

tried using vpn, tried spamming, none works as of now

[robust narwhal]

Hey, im having an issue with Arena where i will try and load in, but i get stuck on the loading screen before the main menu pops up. I can hear im in the menu after a certain time but it still shows that im loading and its like an infinite loop. Ive tried verifying my files, i have uninstalled and reinstalled it, I have also tried launching it as an admin. I submitted a ticket to the website but was curious if anyone was having this same issue?

[cursive patio]

So that will fix this?

[barren surge]

How much ram?

[median hamlet]

Anyone got a idea why Battlestate doesn't send me any emails? I tried to log in and they apparently sent me an authentication code to my email, nothing ever came. Then I tried to reset my password, same story. They say a recovery email is sent to my email but nothing happened. I already tried to ask the support via email but they left me on read too.
I feel like I am out of options. Does anyone have an idea what I should do?

[cursive patio]

is your email correct?

[cursive patio]

yo click pinned messages

there’s your answer

it’s doing it for my main tarkov

[median hamlet]

Yes. It is the right email lol

[nova crystal]

64GB / 3200 MHz

[untold roost]

guys i need help,i start tarkov and after 40m i get BSOD screen i have 32g ram and new ssd but my pc os ok why i get BSOD screen

[cedar sand]

What is the stop code?

[untold roost]

unexpected store exception 1 time and kernel data inpage like 14 times

[cedar sand]

??pagefile

[white steppe]

#community-support message

[cedar sand]

Lower your texture quality, along with this change

[untold roost]

i have 1080ti and i play 4k on mid graphics its bad&

?

[cedar sand]

That’s likely why you’re blue screening yes

Your card does not have enough memory to handle that

[verbal tartan]

4k on a 1080ti that poor thang😭

[untold roost]

okay thanks i play on this setup in 0.8 tarkov and all being ok,they changed graphics&

?

[cedar sand]

There has been lots of changes over the years yes

The game is nothing like what it was 7 years ago

[untold roost]

wow i dont even know thanks)

[untold roost]

but this problem starts happening like 2 weeks ago

[cedar sand]

That doesn’t change anything bro

Your issue is memory related

I’ve given you advice to resolve it

[untold roost]

okay thanks again

[stuck pewter]

will the full game have anti-cheat?

[cedar sand]

The game has had anticheat for a long time.

[stuck pewter]

doesn't work lol

[barren surge]

what mobo do u have?

[untold roost]

b550 aorus elite v2

[ocean jungle]

Hey i got a notification that i was banned from flea on pve and now i cant even open traders

[cedar sand]

And what seems to be the issue?

[ocean jungle]

that it kicked me out of traders too

but i cleared cache and fixed it

[cedar sand]

If you fail the captcha it will ban you from using the flea and the traders for a few minutes

[ocean jungle]

yeah now i know thanks

[silver trench]

will reinstalling the game reset my keybinds?

[signal robin]

probably

[serene bolt]

hi all, i got an issue login in, because my email account attached to my eft account got deleted. Is it possible to change my email adress without login in?

[signal robin]

thats a bsg support issue

[serene bolt]

yup i thought so and wrote them but no answer from bsg support

[signal robin]

thats pretty standard.

[serene bolt]

nice

[open pond]

Is this going to reset only my PVE account or what? I prefer to ask than lose my PVP account lol

[fast tiger]

did you ever cheated in any other games?

[opal musk]

i keep getting a unity crash how can i fix that??

[fast tiger]

Contact battleeye

[fast tiger]

What are your PC specs?

[idle reef]

How can i contact the support to get my account back?

[fast tiger]

What happened?

[idle reef]

i dont have access to my old mail so cant login into my account

[opal musk]

very bad but i5 10600kf / Radeon RX 580

[fast tiger]

RAM?

[opal musk]

16gb

[fast tiger]

Increasing pagefile might help

??pagefile

[white steppe]

#community-support message

[jolly anvil]

I'm having a problem loading raids for scavs. The game crashes most of the time, Unity crashes, or my PC becomes completely unusable with black screens. I've already increased the paging file and disabled mip streaming. These changes improved the situation, but it's not resolved. Any suggestions?

[idle reef]

??

[cedar sand]

BattlEye will crossban you and hardware ID ban you, just because you say you aren’t cheating in EFT doesn’t make it true and it could also be cheating in other games that lead to the ban or something being detected.

[fast tiger]

what are your pc specs?

what pagefile values did you increased it to?

[trail seal]

servers for me are actually so shit rn ? anybody else feel it?\

[cursive patio]

So i just did this and im pretty sure im getting the same problem the game opened but didnt even make it past the loading screen when i was installing the game it gave me some error saying it cant install something because the code is too long or something it was a building on woods.

[jolly anvil]

i5-10400f , 1060 6gb, ssd , 16gb ddr4, but i have more than 1000 hours in game and and I never had problems like this, only after reinstalling the game did they arrive.

[fast tiger]

game gets updated, looks better then earlier. unity update was recently

what values did you put pagefile to?

[jolly anvil]

16000-20000

[fast tiger]

32000 - 64000 is advised

??pagefile

[white steppe]

#community-support message

[fast tiger]

u need to have 64gb free space

on your drive where tark is installed

[jolly anvil]

ok i`ll try thanks

[jolly anvil]

if i add 16 gb ram do you think i can fix it?

[fast tiger]

might be for sure

game is heavily ram and cpu dependend

[lucid shard]

the game wiped my exp but didnt reset my stats

[untold roost]

https://cdn.discordapp.com/attachments/1247948855128100946/1394699115849322628/image.png?ex=6877c245&is=687670c5&hm=ce9bae9931a3106f3d678d7fd0e4556d12db8b729340bc19dff9a5ca06182604& what is this

and i lost half of all volume in raids

[fast tiger]

what exactly?

[glass junco]

i just died to this person... i dont play much. Just curious if this is legit or not

[fast tiger]

all stats legit

[golden crest]

anyone getting thiis find and transfer weekly for therapist?

[celest drum]

Im not getting email confirmation sent to me it just never shows up in email any suggestions?

[silent forge]

i have a pretty decent pecent but tarkov runs terribly can anyone help

[dawn dragon]

I keep getting a auth Error every time i leave or die in a raid and my game wont return to the home screen itll just crash any fixes? i have reinstalled the game 2 times its on a SSD as well nothing will fix this issue. i run every map with 100 to 140 FPS it is not a performance issue my pc and drivers are fully up to date as well

[cedar sand]

Log out of your launcher and log back in

[dawn dragon]

if i full deleted BSG launcher and had to re sign in would that be the same thing? cuz i did that and no luck unfortunately

[slim spruce]

known bug

[slim spruce]

disable mip streaming

[wintry void]

Is it still not recommended to upgrade Nvdia GPU driver?

[slim spruce]

no it's fine now

[elfin monolith]

anyone knows how to fix the "connection to the anti cheat lost error"? ive tired every solution that i could find and still its not fixed

[slim spruce]

on every game even on factory?

[elfin monolith]

yeah, after 10 minutes i get kicked

it only happenes when i play on bsg servers

[slim spruce]

you can play for a long time before it happens?

[elfin monolith]

wdym

[slim spruce]

Usually with this problem it happens immediately over and over.

no time in raid

[elfin monolith]

well its like every 10 minutes happenes

ive timed it

[slim spruce]

it may be regular internet connection issues then, not what I think it was about dual stack lite.

if it was the latter you can not play at all.

[slow apex]

hi anyone knows its normal to wait 1 day or more to update to pve ? game doesnt showing me the option i have standard edition
every payment was accepted :/

[slim spruce]

contact support in a ticket on the website

[elfin monolith]

maybe it is true becaues i get like 25% packet loss on streets

[slim spruce]

This problem could be due to a slower pc.

you may need to lower LOD and textures

[wintry void]

ty

[elfin monolith]

ill give it a shot

[slow apex]

not responding, im asking here to know it was regular on bsg

[slim spruce]

rarely

[slow apex]

okay thx i hope it gets solved soon i just want to play

[idle reef]

How long must i wait for the support mail?

[elfin monolith]

welp i still get packet loss using the lowest settings

[slow apex]

maybe the standard edition requieres an update to other pay to win edition to play pve cause in the corner of the games show pve requiered +60 euros edition, i have standard

i dont understand well how it works know

[muted estuary]

why is the matching bug still an issue, every scav in to streets takes 10-20 minutes, is there a fix or do i just wait it out?

[dawn dragon]

ill try that when im back at the PC thanks for your help

[cedar sand]

Standard edition can play PVE, it has to be purchased from the expansions page on the website

[sullen laurel]

Hello people, could somebody tell me if you're experiancing a lack of PMCs in PVE mode? after the new spawn mechanic I have difficulties to find them in raid, i just found only 2 on factory, can't finish my quests, any news?

[slim spruce]

@shrewd lichen i deleted your trade on accident, it is gunsmith. Sorry!

[sullen laurel]

hey people, I have some issues with PVE, after the changes of the spawn mechanics, i see less PMCs in game, is there something that I can do like playing on BSG servers to engage in more PMC bots? is anyone having the same issue thanks!

[idle reef]

How can i contact the support because i does not have access to my account because i have no access to the old mail

[cedar sand]

Send them an email

[idle reef]

Okay thank you

[obsidian falcon]

https://gyazo.com/0cec707ac61222be3f2f3712a2d21f39 Does anyone know how to fix this please? I haven't been able to do anything for two days. I thought waiting would help, but unfortunately...

[slow apex]

Yeah i do that 😦 doesnt working

[hushed geode]

When is the Hotzone quest going to be fixed

[clever mica]

Hey, ive lost my authenticator code for logging in to the website, im not home but i changed my password so i assume i have been logged out in the launcher too. Any advice? Ive emailed support with my username, email, picture of my profile and 2 friends in game names from my list

[slim spruce]

huh?

authenticator or email codes

[clever mica]

I tried to log in to my account on the EFT site, i couldn't remember my password so i have changed it.
When i go to log in it asks for my authenticator code but i can't see it on the app, it has disappeared.

I dont have an option for an email code or anything when i try to log in, its just saying to check the authenticator.

[hushed geode]

excuse me sir is hotzone a known bug right now or no

[slim spruce]

you need to email support to get the authenticator removed

[slim spruce]

??support

[white steppe]

[e-mail]

[slim spruce]

what is hotzone?

[clever mica]

Ah okay thank you. I have sent an email, i dont have access to the paypal i bought the game through anymore.

I have included my username/email and a screenshot of my account, also tried to remember some old in game names and the in game names of people on my friends list.

Do you think that will be enough?

[slim spruce]

not having access to the paypal is going to be a problem

this is not a normal thing to lose access to

[clever mica]

It was an old one from 2017, i lost access to the email for it and the account was closed sadly.

I still remember the email address for the paypal account, i just wont be able to go find the transaction, it was also a purchase for EOD during early alpha so i doubt the transaction would still be there.

[cedar sand]

You will have an email with the transaction information

[clever mica]

Okay, i will see if my history goes back that far, fingers crossed.

Do you know if the email would be from paypal or eft?

[slim spruce]

xsolla, paypal, tarkov or battlestate

[hushed geode]

its a task for ragman

the armor plates are unplantable

[slim spruce]

make a bug report in the launcher

[hushed geode]

okay

[hushed geode]

what do i put for the topic, not really a bug/task bug topic lol

[clever mica]

Thank you, my paypal emails only go back to 2020 on my phone so hopefully i can find it on my PC. Appreciate your help 🙂

[slim spruce]

it's a bug

[hushed geode]

i know that im saying there is a topic for saying im reporting a bug

[cedar sand]

It’s a “bug”

[hushed geode]

oh

[clever mica]

If i can't find it, could i maybe send screenshots showing emails going back for several years? Got some from verification codes etc

[hushed geode]

lots of bug these day aye

[clever mica]

The earliest email i have still is from 2019.

[exotic ridge]

I died to "claymore" when opening black room on labs?

[cedar sand]

You died to an explosive canister

Someone shot it and you went like this

https://tenor.com/view/orange-cat-gets-flung-and-explodes-orange-cat-funny-cat-meme-explodes-gif-10706110874965244466

[exotic ridge]

no

Sorry, bad screenshot

[cedar sand]

Yes I’ve died to it before that’s literally what it says

[exotic ridge]

hmm

Okay

My mate was in the room with me, literally next to me, and took no damage?

Is there one inside the airlock in black?

[wanton gate]

hi so i just got escape from tarkov and i literally have not been able to play it since i got it so my problem is that my game crashes every single time i load into a raid after being in a match for a least 1 min it just frezzes out of no where and crashes if anyone can help me or have any idea of how to fix this please i would love the help

[cedar sand]

PC specs?

[cedar sand]

Yes

[exotic ridge]

hmm okay thanks

[wanton gate]

32.0 GB of ram, processor 13th Gen Intel(R) Core(TM) i7-13700KF 3.40 GH, NVIDIA GeForce RTX 4070

it cant be my specs

[wispy swallow]

Hi all, i bought the game like 2 years ago, i still got the receipt on my email, but today i decided to re instal the game, but my email doesnt work anymore, i sent email to the support team already, but no luck, no reply, how can i get this situation sorted?

[wanton gate]

i run any other game at ultra max

[cedar sand]

Are you trying to play with High texture quality?

You should lower your graphics settings, your system should be using everything set to Low or Off

[wanton gate]

i have everything at low right now

[cedar sand]

No one here can help you with this situation, we are not support staff

[wanton gate]

it is at low or off

[cedar sand]

??pagefile

[white steppe]

#community-support message

[cedar sand]

Try this guide first

Restart the PC

And see if it helps

If not we can go from there

[wanton gate]

i have tried multiple at first it when i opened it was at 4000 then i put it to 16000 but that doesn't work either

[cedar sand]

You need much larger than that

You have 32GB RAM

[wanton gate]

i have also tried like 32000

[cedar sand]

You need more

Windows recommend 1.5x initial and then 2x maximum

So you should set it to 48,000 initial size and 64,000 maximum

[wanton gate]

let me try it

[cedar sand]

And also what Nvidia driver version are you running?

[wanton gate]

how do i check?

[cedar sand]

Nvidia App

[wanton gate]

version 576.88

[cedar sand]

If the page file doesn’t work the first thing I’d try is rolling back this driver to a previous version, a few users have reported crashing on this new driver

[wanton gate]

how do i roll back ?

[tiny hawk]

My game download keeps like this. Does anyone knows what I must do for the download to start correctly?

[pseudo warren]

my tarkov arena is stuck on loading on the beginning please help

[cedar sand]

Google has plenty of tutorials to make it easier to understand than I could explain from my phone

[wanton gate]

okay thank you ill try all these things

[tiny hawk]

I have changed the download path, temp folder path and disabled Windows anti virus and firewalls. Nothing happened.

[slim spruce]

wait 10 minutes

[slim spruce]

verify files in the launcher

[pseudo warren]

did that, didnt help sadly

[tiny hawk]

I've beeing waiting almost all day

[slim spruce]

is the drive full?

[tiny hawk]

No, it's a new drive

[slim spruce]

The drive the temp folder is on is not full too?

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[tiny hawk]

none of my drives are full

[slim spruce]

do the manual install in the pins

[tiny hawk]

thanks

[pseudo warren]

still didnt work sadly

[slim spruce]

is your ram speed higher than 6000?

[pseudo warren]

no its 3600

[slim spruce]

did you install the two games in the same exact directory?

all 4 exes in one folder?

[pseudo warren]

no two different folders

[slim spruce]

make all the ini files and the settings folder not read only

that is a possible cause

[pseudo warren]

okay ill try that

[shut mural]

Is there a way to contact support to get my IP unblocked from cloudflare different than sending an email? there is not response from [e-mail]

[slim spruce]

you could get your ip changed perhaps. Otherwise you must wait.

[shut mural]

I tried contacting my ethernet provider but they can't help me with that, can I use a vpn instead or that can be considered for a ban?

[slim spruce]

vpns are not bannable

some people require them like in Australia

[pseudo warren]

still stuck on loading

[tender shard]

and AF region too

otherwise, cant even launch arena

[slim spruce]

when did it work last?

[pseudo warren]

uhh yesterday or two days ago

i remember doing dailies

[slim spruce]

you deleted all the ini files too?

[pseudo warren]

yeah then tried to turn it on

still stuck on loading

so i put them back in

[slim spruce]

make both exes in the game folder and the launcher start as admin in properties

[pseudo warren]

okay ill try that

[thorny slate]

anyone around good with tech

booted my pc this morning and got met with "game integrity compromised, full resintall required" with an error 104006, reinstalled the game and it's still giving the same error, the sound file for eating a chocolate bar item_aly-onka_03_eat bundle is corrupted but reinstalling the game doesn't seem to fix it

[pseudo warren]

still nothing

but after some time my coursor appeared

[slim spruce]

reboot modem and router and pc by power pulling (pc especially) and then try another network connection like cellular

[thorny slate]

i also get error 103003 on launcher startup

[slim spruce]

white list the game and launcher folders in windows defender, reboot and reinstall once more

[cursive patio]

anyone know the fix for this

i did what was in the pinned channel thing and tried to launch and it gave me this

[slim spruce]

start the game via the launcher

you can't start it via the tarkov exe

[cursive patio]

Ok

[slim spruce]

game settings > set the path

and choose where it's installed

[cursive patio]

problem with the launcher is its being weird

And i cant find it

[thorny slate]

every time i reinstall it's installing a whole new copy of the game and not clearing the old one, if i just delete all the files will it fuck anything up?

[slim spruce]

deleting is fine if you reinstall to the same place

[thorny slate]

also how do you go about whitelisting in windows defender

[cursive patio]

sessamy which one do i do

[pseudo warren]

still nothing

[dapper wave]

scav matchmaking borken??

[thorny slate]

also doesn't allow me to delete

[silk charm]

does anyone know what the red and green symbolin the top right is. COuld it be bad bandwith?

[slim spruce]

what error?

[slim spruce]

is D a regular hdd?

[slow apex]

anyone know why my gpu doesnt use more than 60% usage only on tarkov ?

[slim spruce]

this is normal

[thorny slate]

it's this specific file

everything else is deleted

[slow apex]

oh understand thx bro

[slim spruce]

run disk check on that drive it's corrupted

[thorny slate]

how?

[slim spruce]

run command prompt as admin and run "chkdsk D: /f" no quotes

[silent igloo]

guys, when i try to do a scav run my game crashes.

[thorny slate]

this doesn't really mean anything to me but i'll send it here

[slim spruce]

reboot then delete the file

@flat crystal it's temporary

like 10 mins first

[pseudo warren]

@slim spruce any more ideas or am i cooked

[slim spruce]

it didn't work on another internet connection?

[pseudo warren]

no sadly

tried it from my mobile phone hotspot

[slim spruce]

lower ddr4 ram speed to 2133 mhz

[silent igloo]

game crashes when loading into a scav run, help?

guys?

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/441

[thorny slate]

that's all done, should the drive work now? deleted the launcher and all EFT files and now am going to reinstall them in the same place

[pseudo warren]

still stuck

[thorny slate]

unless this is indicative of the hardware being fucked in which case i'll install it on a diff drive

[slim spruce]

it should since that was a cause

[thorny slate]

alright it's reinstalling now will take about an hour and a half, thank u so much for the help i'll lyk when it's installed if it works

[slim spruce]

@solar bane first don't show your email. Second, either it's from inactivity or someone changed your email.

I'd check your email for evidence of hijacking like forwarding

[solar bane]

inactivity of 2 days?

[slow apex]

i still can access to pve mode almost more like 24 hours aprobbed payments :/ bsg doesnt answer since then

[solar bane]

so how do i go about getting my account back because thats crazy that someone can just change your email

[slim spruce]

contact support via email

??support

[white steppe]

[e-mail]

[solar bane]

thanks

[slow apex]

yeah i do it to

xsolla accepted payment too

kinda weird

[hasty cloud]

after following all recommended fixes and reinstalling twice Arena still will not load properly. Im stuck on the Cupseries announcement loading screen and the game functions behind that screen. does anyone have a possible real fix to this?

[celest roost]

is there a mod avalible to assist with TFA? i cant get the email sent to me via launcher but the website works

[patent zodiac]

Did the stash area for Hot Zone change or is it just not working anymore, im 99% sure its not working but figured id ask

[solar bane]

What are the rules on posting the guys IP who stole my account lol just curious thanks

[sharp ingot]

Does it show an error code?

[jade leaf]

is there any fix for arena to be stuck in first loading screen, tried to reinstall nothing changed but hearing the menu in background?

[hasty cloud]

^

[jade leaf]

oh i saw it just right now

not being the only one with the problem, calms me down a bit

[carmine shadow]

Hey peeps, Finally managed to recover my account... It's been awhile...

I changed authentication on the website to use 2FA, tried to login on the launcher, and it's saying it's sent a code to my email address, but I haven't recieved any email to put in, for the in-game launcher verification.

Can I get any support over this?

[fathom ravine]

hey there is any promo code that can be redeem like today ?

[proud hollow]

anyone ever have anything just disappear ?

[violet warren]

someone stole my whole account and bsg support isn't helping in any way so far, is there any way for more direct contact?

[proud hollow]

idk if it was a glitch bsg or if someone just like logged in and took 30 monnshine

so if there is a way to contact to check this out would greatly appreciate it

[tawdry quarry]

my account has been suspended because of a hacker gaining access to my account, I haven't heard back from BSG support for almost a week. Is there a better way to get in touch with them??

[dreamy glen]

Hello, I'm getting this when trying to enter the tarkov website. I changed my isp yesterday, I don't know if it has something to do with that

[worn nest]

is ref disabled

[steady stag]

Anyone know why tarkov downloading so slow from launcher? I have 750mbps+ download speed on speed test but only using 5 on launcher… any fixes?

[slim spruce]

i had to use the manual install in the pins to go faster

[steady stag]

Wdym?

I figured it out btw… if anyone else has same issue. I tried every other online solution but only this one worked

[thorny slate]

it failed again lol

[slim spruce]

run cmd as admin and do "chkdsk D: /r" no quotes

it will be longer

[spice nymph]

hello guys so this if is my first year on a pc and im I just recently began to struggle with tarcov, so recently when Ive been playing my frame rate has been really bad ive tryed tweaking with my tarcov settings, and with my amd software from what I have gotten is that my Vram is contantly running to high causing my game to have a low fram rate but I am still so confused, does anyone know how to fix this?

[patent zodiac]

My audio is extremely quiet this wipe as opposed to last wipe, like general sound, there doesnt seem to be many posts about it around

[thorny slate]

nvm i repaired and it finally fucking worked 😭

tysm again 8 hours trying to launch a game i spent £200 on

[fossil patio]

I have never set up two factor

[slim spruce]

Then your account was hijacked. Contact support via email

??support

[white steppe]

[e-mail]

[fossil patio]

My account doesnt seem to be hijacked, Im playing on it normally. I just cant login to the website

But you might be right, I already changed the password

[slim spruce]

@visual pilot That topic violates the tos and is illegal due to software piracy.

Do not discuss it.

[visual pilot]

ok

[sullen laurel]

I hardly believe somebody will answer that, btw, try these different things: 1) do a router hard reset 2) go to the command exe and flush your dns 3) clear the cache of your main browser bonus: don't use any VPN, this might be the issue, my suggestion is do all these steps in one round and reset your pc, this happens any time BSG goes for an update it has to do with the connection of your provider.

[dreamy glen]

Thank you!

[opal musk]

sorry could just try now since i had work but it didnt help :/

i keep unity crashing and that fix didnt help but i genuinely cant play the game like this i cant even finish a raid and by the time i can come back im usually dead

[verbal tartan]

Tf is this goofy mess

[final dew]

HELP the game has ALWAYS worked fine for me but since the wipe update it gets stuck at the "awaiting server response" screen when im loading in and then i just get sent back to menu

[mortal mauve]

Yo is there an issue with BSG? Im not getting my email for the code for 2FA login for the website

[junior ice]

i just made a fresh account and tried sending a 2FA and it went through normally, meanwhile my main with the actual game bought is not getting any emails

[junior ice]

yes there is

2FA emails arent being sent to most accounts for literally no reason

[mortal mauve]

Oh alright, so guess Ill try and look at the new shit later on

[junior ice]

this is the 2FA on a brand new account

and its not being sent on my main

[inner solstice]

is tarkov shooter part 4 not available for anyone else?

[mortal mauve]

so bsg hasnt said anything regarding it?

[slim spruce]

This has been a problem for several years. It comes eventually.

[austere dune]

maybe dont like show these 😹 even if its outdated

[junior ice]

an email that i dont care about connected to an account i dont care about

thanks for the ping it was worth my time

[hybrid socket]

I need a mod for a community issue

[slim spruce]

actually just dm me bot is down

[hybrid socket]

i did

[robust narwhal]

Stuck in this loading screen still

Anyone been having this problem??

[robust narwhal]

did you fix this issue at all?

[fiery moss]

Hey guys ive been having an issue with battle eye disconnecting during every raid around 10 minutes. I've tried reinstalling the game and battle eye, connecting to hotspot on phone, booting into safe mode, allowing service through fire wall and disabling firewall completely, running as admin. I still get the error even after all of this. At this point i try to get to a safe spot around 10 minutes and wait for the disconnect so i can get back in and continue the raid. I play a lot of arenas and that has worked flawlessly. Any ideas what it could be?

[pseudo warren]

no sadly I didn't, if u find any way please lmk

[robust narwhal]

will do man

im still tryna find a work around

[pseudo wraith]

Anyone run into the scav return screen screwing up and deleting everything you put into the sorting table? It keeps kicking me to the xp gained screen and won't let me sell off his gear because it says the items are not there even though I'm looking at them. It absolutely deleted a ton of stuff I had while trying to make room for it

Ok it must have been a connection issue. Restarted game (had to alt f4) and I'm in the stash screen with all my stuff in the sorting table. So weird

[verbal tartan]

At least you didn't lose it that's good!

[verbal tartan]

Game seems to be down right now for many for a small patch

Not a clue just gathered from watching chat in the server

[sullen rock]

shows me this whenever i try and play pve

i checked for updates but im all up to date

[verbal tartan]

Servers are down for patch

[sullen rock]

ahhh i see just for pve?

[verbal tartan]

Nah seems to be for everyone

[sullen rock]

even pvp?

[verbal tartan]

Yup, seeing a lot of peeps asking about it

[sullen rock]

thanks!

[fathom field]

Huh, I'm therapist lvl2 now? Still says the same lvl80 requirement but I have her tier 2 stuff

[hidden elm]

What level are you? I’m curious

[fathom field]

lvl16 rn

[cedar sand]

The level requirement is 14. If you restart your game or play a raid it will update on the UI.

[hidden elm]

Dubs

[fathom field]

nice

But is therapist the only trader they unlocked?

[lunar bobcat]

Is there a fix to not being able to install or update from launcher?

[verbal tartan]

Completely close down tarkov and launcher and restart your pc

[lunar bobcat]

ok ive opened task manager and closed everything escape from tarkov and battlestate games

i will reestart and install.

I've restarted, opened the launcher and clicked install. Nothing happens...

[fathom field]

Again, is therapist the only trader they unlocked thus far? I can't tell since I haven't spent enough on the others yet

[verbal tartan]

Bro so many people have said the answer to this 😭

It's Jeager and therapist

[fathom field]

thx

didn't see where this was discussed .-.

[verbal tartan]

https://discord.com/channels/521608697764380694/521620522304405504

[verbal tartan]

https://discord.com/channels/521608697764380694/544465425191403520

[fathom field]

[verbal tartan]

Not trying to come off as rude btw but so many people are asking and so many are answering it feels a little silly lol

[fathom field]

nah u good, I just don't switch channels that often lol

[bitter pumice]

https://medal.tv/de/games/escape-from-tarkov/clips/kHz4MLZz1-dd7aJtc?invite=cr-MSx2UGosMjQ2NTcyOTA

why is that transit broken?

am i doing smth wrong

[verbal tartan]

Yeah you're trying to have a good time that's forbidden!

[bitter pumice]

like fr is this bugged or am i tripping

this transit never worked for me

(havent tried another one ever tho)

[verbal tartan]

Idk I haven't played pvp this wipe, as much of a masochist as I am this wipe sounds cancerous to play

Hope you get it working

[bitter pumice]

this is pve

[signal robin]

You have to hold F to activate transit

otherwise nothing happens

[bitter pumice]

yeet, that's the info i was looking for

[signal robin]

thats why it says interact on your screen

[verbal tartan]

Ohhhhh

I shoulda watched the video instead of trying to be silly XD

[bitter pumice]

XD

i'll give it a try in a second

[signal robin]

your par for the course of tarkov community

[verbal tartan]

I'm at work rn so just doing a lil trolling while I'm taking a break lol

[bitter pumice]

holding seemed to work - ty

[crude terrace]

error 103003. nothing fixes. integrity check/repair...

i had bag full of goods and the best gears i had...

[velvet bobcat]

I need help with logging into the site, it says wrong password (i know the it's not) and when i go to reset password they give me a list of reasons which eventually end with "wrong code". Anyone knows how to fix this, i need to check something on my account.

[cedar sand]

@autumn yoke Do not upload such things, open a support ticket.

They need to be found in raid.

[cedar sand]

Read the pinned messages please

No, they need the "found in raid" tag on them

The little checkmark on items