community-support

[real plover]

def cant reinstall windows lol

let me see if the paging thing i did again fixed it

[zinc flame]

im slowly installing back my apps on my fresh windows so theres a chance something breaks the game back and i can figure out what caused it in the first place but dont hold your breathg

[shy coral]

did you install on main drive?

[real plover]

Yes, its on my SSD my main drive.

[shy coral]

had this problem, reinstalled it on windows ssd and got it working again, weird

[real plover]

wym reinstalled it on windows SSD? You moved the location of the game? or

[zinc flame]

he means the location of the page file

[shy coral]

fully unninstalled and reinstalled on the main drive

[zinc flame]

oh, he didnt, ok

[shy coral]

im stupid man, maybe he didnt try that

[zinc flame]

fair

[real plover]

someone just flew on my head bruh

in the game

i was trying to see if it would kcik me out

i have to go back n try again

it happens usally after a minute or so

[plucky heath]

Im dealing with the same stuff you are Milomilo and Ive yet to find a fix for it

[real plover]

man frick its still happening

[zinc flame]

and here i thought i was alone with my constant dc

[real plover]

bruh I hate this i dont know what to do

[plucky heath]

i didnt have issues until today

[slim spruce]

Usually this is because of an incorrect network type called dual stack lite from your ISP, or an underpowered pc.

[real plover]

what does that mean?

I dont think my PC is underpowered

[slim spruce]

if you disconnect every game instantly and nothing works, it's likely dual stack lite

[zinc flame]

well sure but having played for 3000 hours of tarkov without issues, including the current wipe, and being able to consistently stay in the game for exacrly 120 seconds before dc, i wager its not it

[slim spruce]

and even if factory doesn't work

[zinc flame]

and also my game is fixed now with fresh windows

new windows is obviously a cruch but ive no clue what the actual reason was

i even installed tarkov on my media pc to isolate the issue and it worked fine

both obviously on same network

[slim spruce]

that's unlikely to fix infinite disconnections

[zinc flame]

well it did

[real plover]

i've never had this issue, and im sure i have over 1500 hours on this game and I can play for a good minute or two before it kicks me out

[slim spruce]

please do not encourage this advice

[real plover]

this is genuinely so annoying, Sessamy what should I do?

[frosty halo]

after the update I've been able to play like 6-7 raids but my game keeps crashing on "Loading loot 59%" anyone have this issue?

[zinc flame]

im not encouraging it. im stating that is the length i had to go to fix it

[slim spruce]

call your isp and ask to get swapped from dual stack lite to regular dual stack

[real plover]

whats an isp?

oh

[zinc flame]

can you hotspot from your phone to bypass your normal internet

[real plover]

yeah i can try my hotspot

im using ethernet rn and I tried my normal wifi

i managed to get out of one raid after connecting back 3 times wooo

[zinc flame]

i dont see how its physically possible for the game to suddenly stop functioning completely and it being about ISP configuration

that seems completely outside the probability window

[slim spruce]

The dual stack lite problem is widespread and I encounter it at least 20 times a week

[zinc flame]

and on the other hand theres me who had identical problem and i can 100% verify the problem was not the ISP

but its okay, im installing apps and stuff to see if something reintroduces the problem, but i can also fuck off if my advice is harmful

[slim spruce]

There are better things to try before telling people to reformat your pc.

[real plover]

with hotspot it didnt work. my wifi on dualstack already

[zinc flame]

i mean did you disconnect your pc from your normal internet and use your phones mobile internet and try tarkov

[real plover]

yeah

i did still didnt work

[zinc flame]

same disconnect

ok so the problem isnt the ISP

or very unlikely

ive no clue, ill let you know if i manage to reintroduce the problem on my system

[real plover]

well I appreciate your efforts and your advice bud, even if it didn't work Im grateful for it do lmk

@slim spruce anything else i should try

[slim spruce]

computer specs?

[real plover]

3060 - 32 gb of ram - AMD ryzen 7 3700x.

updated to the newest nvida driver

my brother who has the same specs just told me his works and is running

so its def not my wifi

[slim spruce]

see here for anything you missed https://www.escapefromtarkov.com/support/knowledge/439

[zinc flame]

you live in same apartment with your bro?

[real plover]

yeah same house

his is working completly fine

[zinc flame]

gotcha, even less likely its the isp then

[west jetty]

how long does support usually take to respond

[river ingot]

still unable to load into scav pve raids, things ive tried (and didn't work)

• change region
• change pagefile
• verify game fiels
• uninstall reinstill
• firewall
• pmc raids work just fine

[real plover]

at least one of the raids work for you brudda

[cerulean knot]

i need help, i purchase the game, but not active in my account. @slim spruce

[slim spruce]

what did you purchase exactly?

[cerulean knot]

standart version

[slim spruce]

arena or tarkov?

[cerulean knot]

tarkov

[slim spruce]

does the launcher show the same name as the website?

[cerulean knot]

yes, i pay with nupay , but in the sitedid not complete the purchase.

[slim spruce]

You are giving faulty advice @zinc flame stop.

[zinc flame]

?

[slim spruce]

Any errors?

[cerulean knot]

dont now , eu made the payment in my bank normaly

[slim spruce]

by "site did not complete purchase" explain

[cerulean knot]

apparently it just didn't register on the website

[slim spruce]

xsolla or bsg?

[cerulean knot]

xsolla

[slim spruce]

So you got an error message?

[cerulean knot]

no. just failed

[slim spruce]

It plainly just says payment failed?

[cerulean knot]

yes

[slim spruce]

https://help.xsolla.com/ Contact xsolla about this error

They handle all our billing.

[cerulean knot]

I have the email and the transaction note, can't you verify and activate my account?

[slim spruce]

If you tried to buy the game and got a failed error from xsolla, you need to contact them, not bsg.

[cerulean knot]

but the payment registered, it just didn't activate my account.

[slim spruce]

You told me you got a payment failed error on xsolla website

Or did you mean everything was fine but you just don't have the game?

[cerulean knot]

yes

[slim spruce]

You also need to contact xsolla about this specific problem too, not BSG.

[cerulean knot]

my english not so good srry

will try

I have a receipt, but I haven't received my purchase.
If you haven't received your purchase yet, it's probably because:

There may be a delay in delivery due to a problem with the game. If you completed a payment and already have a receipt, please contact game support with the receipt to confirm delivery.
You pre-ordered a game, but the game hasn't been released yet. The release date will be announced on the game's official website, where you can check it at any time.
The funds were mistakenly deposited into the wrong account. Check your receipt and contact game support to see if you can transfer your purchase to another account.

xsolla @slim spruce

[slim spruce]

Usually if it doesn't get to you in a couple hours you are supposed to contact xsolla.

as far as I know bsg support will redirect you to xsolla.

[cerulean knot]

There may be a delay in delivery due to a problem with the game. If you completed a payment and already have a receipt, please contact game support with the receipt to confirm delivery.

[plucky heath]

Hey @slim spruce do you have another solution for the connection loss when ISP states that they only have dual stack lite options so I am stuck with that lol

[slim spruce]

a VPN that supports dual stack regular or another ISP.

[plucky heath]

Okay I can try that

I did try a VPN earlier though and Tarkov temporaily blocked my IP until I turned it back off?

[frosty coral]

4500 hour account that I played on last night and now its gone, someone wanna find it

[slim spruce]

The problem with this vpn solution is that many are blocked because of hackers or other various issues. Too many people from one connection etc.

[slim spruce]

gone how?

[plucky heath]

ahhh makes sense

[lavish vortex]

hey, i don't know why, but every time i try to play as scav, the game crashes

[frosty coral]

Downloaded arena last night after i got off last night ans had a log in screen so I went to log in and every time I log in it says doesn't recognize or cant find that user, no I didnt forget my password, didnt forget my email,

[lavish vortex]

like, always

i can't even play 1 game as scav

[slim spruce]

what error exactly?

[lavish vortex]

Does anyone know what it could be?

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/441

[real plover]

I dont get it, why does it STILL keep kicking me out. I've done everything you guys told me to do

[frosty coral]

Wasn't an error, it said cant recognize or find user name, so I changed the password, and then logged me in under some tarkov citizen name n says I don't own the game or anything

[slim spruce]

This would usually mean you logged into the wrong account.

or purchased it on another account

[frosty coral]

Clearly there's no help here just people guessing

[past quest]

unity crash

closed everything and tried to relaunch and now this shit is happening

[fast tiger]

we are gamers like yourself

write bsg and have patience

??support

[white steppe]

[e-mail]

[fast tiger]

But it sure sounds like a problem no one can understand

[native sable]

Hi, my EFT account was stolen and the email was changed. I sent an email to [e-mail] with all my purchase info, but I’m not getting a response. Can someone help escalate this?

[fast tiger]

how long did you wait?

[native sable]

like how can i send more info just to besure that ill get it back?

[native sable]

4-6 days dont remember

[fast tiger]

couple weeks is a normal response

[slim spruce]

You must wait for a reply.

[native sable]

oh okay thx for responding

[slim spruce]

reboot your pc

[past quest]

Yeah it fixed it

1.0 ready!!!!

[gleaming pumice]

I just tried this but sadly didnt change anything for me

[zinc flame]

how on earth does a person got in to both your eft account and into your email to verify the email change?

[river ingot]

still unable to load into scav pve raids (awaiting session start for 15min, then server connection lost), things ive tried (and didn't work)

• change region
• change pagefile
• verify game files
• uninstall reinstall
• firewall
• pmc raids work just fine

what else is there to try?

[zinc flame]

try using a VPN, even if its slow, just to help diagnose

[river ingot]

yeah i tried, didnt work

i just dont understand why its only scav lol, i can get into pmc bsg server raids just fine

[zinc flame]

are you sure the pmc raids are on bsg servers? last i tried pve the pmc raid was local and scav was online (not sure why)

like, yesterday i tried i mean

[river ingot]

no offense but im not gonna take advice from u cus sessamy said this

[river ingot]

yes.. it was a co-op raid

[zinc flame]

ok

@slim spruce ok i guess im gonna fuck off then thank bro

[native sable]

roblox steal a brainrot scripts

yea im stupid that i downloaded that thing

[dark vale]

shouldnt this say 880?

[river ingot]

shouldnt what say 880?

[dark vale]

2 kills should show 880 damage no?

[river ingot]

no

if you headshot someone you can kill them with only like 50 damage

just because someone dies doesnt mean you dealt the full 440 damage to them

[dark vale]

Oh wow thats interesting

https://discordapp.com/channels/521608697764380694/521614489884295169/1393283859453313164

[dark vale]

have you compared Nvidia Control settings?

The image on the right looks like higher gama

[unique rock]

Yeah, I'm pretty sure it looked much better before (Maybe 2 wipes ago), but I don't remember what I might have changed tbh

[river ingot]

yeah you probably completely blacked their legs, arms, and stomach, which wont kill them instantly

[dark vale]

Ok, ty, just trying to understand the after action report a little more. Thank you

[river ingot]

i still need help with this if anyone wants to look :p

[unique rock]

I went to the same spot to do the same image:

[dark vale]

Oh that looks better

[unique rock]

And then with Pk-06 it's even worse xD

[dark vale]

Definitely something fuzzy about that red dot

I think your friends settings are slightly different somewhere

[river ingot]

are you running the same game resolution as your friend

[fast tiger]

is it like cheats for roblox?

[native sable]

yea

[woeful spear]

Has this new wipe made anyone else PC crash when in raid?

[native sable]

made 2.5k robux and gambled it all

[fast tiger]

would you chaet in tarkov too?

[native sable]

no to expensive

tarkov cheats like 40 eur roblox free

[fast tiger]

disgusting

[native sable]

no its fun to steal from kids

[unique rock]

Well, my screen uses 1440 while his screen is 1080, but I tried on my second monitor, that is exactly the same as his and still happens. I guess I'll have to use some other scopes like okp-07 that looks crisp af.

[pliant owl]

hi all. can someone help me, please? I have a standard edition and I Just bought the PVE for myself as a gift. but all I get is an error when I paste the key on the launcher.

[cedar sand]

The code must be the same region as your game

[pliant owl]

how can I check my reagion?

[cedar sand]

You also don’t need a gift code, you can just purchase the expansion for the account

It says it both in your profile and in your launcher

[pliant owl]

yeah, buts its 7dollars or 20. :/

[cedar sand]

Well, now you have a useless code that you can’t use

Because you bought it for the wrong region

[pliant owl]

I can refund.

[cedar sand]

I highly advise against that

https://www.escapefromtarkov.com/support/knowledge/430

[rough cipher]

hello, im from morocco and on the website it shows my region as "other", and in the launcher in the "change region" section, i can select EUW EUcentral despite the site description saying that the "other" region cannot play on EU servers. has this been changed as those policies have been there since 2021 ? will i be able to play in EU servers despite my region being "other" ?

[cedar sand]

That’s not what the region lock does

It means you cannot launch the game from that region

Not that you can’t play on those server

https://www.escapefromtarkov.com/support/knowledge/356

[rough cipher]

so i will be fine ?

[cedar sand]

You can play on any server you like no matter what game region you have

You just can only launch the game from certain places on earth

[pliant owl]

Im from latam, ordered a latam pve version. but my account is ^other^. wtf? so confusing...

[cedar sand]

Your account is not LATAM

Your account is Other

Just like I have a Europe account

That doesn’t mean I can just buy upgrades with LATAM pricing

[pliant owl]

Very interesting way of taking people money. paying for different region and paying for changing region.

[cedar sand]

To take advantage of the new LATAM prices you must create a new account and purchase the game

You can’t pay for a LATAM region change

That’s not an option

[rough cipher]

sorry to burden you, but i don't understand what this means 😢 how would i be able to play on any server i like if the game wont launch from my region ?

[cedar sand]

I’m confused what you’re confused about

Please read the post I linked you

It will explain everything

[rough cipher]

the post you linked is what confused me in the first place and made me ask here 😅

[cedar sand]

I’m sorry but I can understand it very clearly

It has absolutely nothing to do with which servers you can play on

That is determined only by ping

[rough cipher]

okay so i can play on any server with my region being other ?

[pliant owl]

LOL.. tried to check RULES OF THE GAME AND OR LICENSE AGREEMENT.

[cedar sand]

If your ping will allow it

[celest gyro]

pretty sure he got banned because he told me he was on interchange and killa was glitched through a wall with his head sticking out, and because he is a noob he had to dump 2 full mags of 5.45 fmj into his helmet in order to kill him. he didnt even know what a scav boss was until i told him the next day. i assume battleye thought he beamed the boss through a wall because all he does is queue ground zero and shoot scavs from the lmg, i doubt he has even 50 hours played on tarkov

within 24 hours they permanent hardware banned him

[rough cipher]

thank you for your answers

[cedar sand]

Or he had cheats on his PC

Doesn’t have to be Tarkov cheats

[celest gyro]

ive worked with this dude for 2+ years, i would bet my own tarkov account he does not cheat in any game

[cedar sand]

Well I don’t know what you expect to come from discussing it here

[blissful plank]

would it be quicker to reach bsg support if i made a new bsg account just to have them unlock the account from sec issues? tried email but its taking obscenely long for what should be a simple fix

[celest gyro]

i originally asked if there was any other ban appeal i could do to help him

[deep oasis]

how to start a voice chat

[cedar sand]

No, YOU cannot help him in any way

[cedar sand]

#lfg-info please read

[deep oasis]

thank you

[dark vale]

Can we get money in the pouch again? Wheres the suggestion box

[cedar sand]

#tarkov-community

[dark vale]

Ty

[blissful plank]

oh wait im hardblocked from logging into the website? it still timed me out even though its a completely new account

[cedar sand]

You have to wait for supports response and work on a solution with them

[blissful plank]

their response was to reset the password and that was no help at all, and now i have to wait days again for someone to bother to look at the ticket again

[cedar sand]

Then explain your issue in more detail to them

This channel cannot help with account issues

We are just other players of the game

[blissful plank]

idg how their support team can be this slow, esp when this is more of an admin issue instead of technical, should be a quick fix

[real plover]

Can someone help me with "server connection lost"
I've had this problem all day I even reinstalled idk what to do.

[cedar sand]

PC specs?

[real plover]

3060 - 32 gb of ram - AMD ryzen 7 3700x.
updated to the newest nvida driver

I've tried clearing cache, logs, restarting pc, regions

reinstalled the game, contacting ISP

it keepshappening

[cedar sand]

??pagefile

[white steppe]

#community-support message

[cedar sand]

Try following this guide

And then restart your system

[unique kettle]

it's been reported to the devs few days ago. What worked for me in one place was not opening the rules in another tab, but instead just clicking with lmb

[real plover]

I did, i restarted.
Did not work

[cedar sand]

Can you please show your game settings?

[real plover]

okay, give me one second. Let me load up the game

which settings?

[real plover]

in game?

[bright lintel]

@cedar sand Can ask about the quest? I missing ton of quest like friend from the west, ice cream cones, the bunkhouse one and mostly ragman

this is intencionally or just is a problem to solve?

[cedar sand]

It is intentional

[real plover]

where do you want me to send

[bright lintel]

aaaaa

[cedar sand]

Right here

[bright lintel]

well will had to spend 4 m to buy tracksuit because cant do anything with the moneykkk

[real plover]

these settings?

[cedar sand]

Your graphics settings bro

Like come on

[bright lintel]

wich cpu u had?

[real plover]

Im sorry, i didnt know what your talking about

[cedar sand]

Disable all the boxes at the bottom and change your texture quality to low

And then double check you set the page file settings as shown in the guide and try again

[real plover]

okay, thanks.
Sorry for the confusion
Let me go try

[timid lintel]

@real plover turn your shadows to low too

[carmine dragon]

Is this normal?

[cedar sand]

Do you play with mip streaming enabled in your graphics settings?

[real plover]

I just tried it

it still gave me the server connection lost

[cedar sand]

Sorry I can’t offer further advice, please open a bug report ticket in your launcher and technical support staff will review your logs

[eternal flower]

how much money I can drop per raid to my mates? Still only 20k?

[cedar sand]

40k

[carmine dragon]

No, but everything in low

[river ingot]

still unable to load into scav pve raids (awaiting session start for 15min, then server connection lost), things ive tried (and didn't work)

• change region
• change pagefile
• verify game files
• uninstall reinstall
• firewall
• pmc raids work just fine

what else is there to try?

[manic lava]

Hi, is anyone else having trouble trying the capcha? I just can't play

[real plover]

oh bruh i had problems w that in the morning, took me an hour to fix.
Keep restarting, keep closing the app and u j need to keep trying again n again till you get it. Unless theres some other fix i dont know about

[manic lava]

i will keep trying, tnks

[jovial kettle]

isnt rn 100% boss spawn on every map?

i am rn on shoreline and sanitar aint here

or do bosses not spawn at night

[cedar sand]

Sanitar has 3 different spawn points

And he can be dragged away from each of them if he gets into a fight with someone

[jovial kettle]

i was at all 3

but that means he can spawn at night

always

[lost mulch]

how can i make money?? i am in dire need of a junk box but nothing i sell makes me money and my stash is full to the brim

[jovial kettle]

thats the funny part. you dont

[stable gale]

how do i get unbanned from the flee market, i messed up the gacha and got banned

[cedar sand]

You have to wait for it to expire, it can take a few minutes for a first fail

[hollow prawn]

yo could someone help me every time i try to go to my tradeers is says

[stable gale]

thank you

[cedar sand]

You failed the captcha

Read my previous message

[hollow prawn]

ok thank you but its been like a hour

[indigo talon]

If I scav in one map and use the transit into another map, how does that work?

[cedar sand]

you go to the next map

[dapper saffron]

is anyone else game launch just spinning?

[haughty sorrel]

just got arena to work from inf loading glitch by deleting appdata folder

[gray verge]

yo anybody else got the issue where you cant transfer items using a scav transit even if you have the money? I tried moving the money around rigs and pockets but no fix

[dapper saffron]

what did y ou actually delete?

[last junco]

Please nerf the fucking SCAV spawns I had about 15 literally spawn in front of me

[worn nest]

I did burning rubber but didnt get easy money part 1

and thus can not unlock r ef

why?

[cedar sand]

Easy money part 1 is not available yet

It will be made available later in the wipe

Along with many other tasks

[outer yew]

Running the launcher as admin was the fix to arena not working -_-

[bleak quarry]

Small question about 2 factor authentication. I no longer receive emails with the code to log in. I used to always get them straight away, but now after about 10 minutes nothing has arrived. Does anyone know what I can do there?

[worn nest]

xd

thanks for information i guess we wait o7

id be actually down for ref nerf

[cedar sand]

He did get nerfed

[worn nest]

[normal torrent]

anyone have a issue where first loading screening just loading not going to the game menu?

[river ingot]

still waitin for other troubleshooting options 😭

[river ingot]

did you find a solution yet? facing the same issue but on my pve scav raids

[real plover]

nope

[west jetty]

how long yall think it will take for support to help me with my account getting hacked

[stable gale]

who pays the most for wires, gpu , and cpu fan

[tender shard]

therapist

[stable gale]

thanks

[glad herald]

anyone else getting massive frame drops while shooting, game running at 250+fps then only when i shoot it drops to like 10fps. stop shooting back to 250+

[nova hemlock]

Anyone else have the flee market reset to 0 rep ? on PVE ?

[austere dune]

buddy got the doom shooting animation pack 😭

[glad herald]

lmao i knowwwwww

[austere dune]

oh yeah anyway, most common problems are in the pinned messages, #community-support message

[frigid summit]

MESSAGE TO ALL WHO: They see that if you've collected a lot of loot, people "wait for them" in strange places even though they couldn't know where you are, they get shot in the eye, they have pre-fire. Write something like this with me: BSG MOVE YOUR ASSES AND FIX THE ducking ANTI-CHEAT.

I've been in EfT since the beginning of 2017. I haven't played for 8 months just to see if anything would change, but you sell these cheats or allow cheating because EVERY TIME there's a Wipe, the game plays fine for 2-3 days and then it's a disaster.

Remember that computer games are a game service and you have to take care of it, not just "silently allow cheats" in order to ban someone and sell them a second account.

Get off your asses and start banning bad people....

[austere dune]

unimaginable levels of cope

[slim spruce]

@frigid summit no off topic images please

[frigid summit]

👍

[slate needle]

I’m getting server disconnects every other raid today. What happened? It was running decent last couple days ago?

[fringe garnet]

did the game not wipe yet? I still have the same inventory

nvm

[rapid zealot]

Anyone else having Repair issues?

[stuck pewter]

i just fully uninstalled, reinstalled and repaired arena. hopefully i can get an arena match now fingers crossed

i think i might be bugged, have another friend who can't get a game on blastgang and another mode, just never works. any idea how to fix this bug?

ok i got a match, fixed it

[fluid hemlock]

Ill try describing my issue the best I can. When I try to transit, at the end of the timer. I get a black screen and my game crashes. A tarkov unity Window pop out and a few seconds after, i crash. Happened 3 times. Does anyone know how to fix this?

[wooden nebula]

Just opened up and played some arena and some players when they run seem to have an afterimage or a blur effect, kinda like how marvel does the flash when he runs. Any idea what's causing this? I didn't change any setting from the last wipe i played arena and did not have the problem then,

[restive ice]

My launcher is stuck, I open it and it just stays blank, clicking on arena gives me error 201, clicking on forums, expansions and downloads redirect me to browser or downloads tab. Downloads tab has nothing.

Already tried:

• Running as Administrator
• Turning off anti-virus
• Restarting my system
• Clearing temp files both in windows and on the launcher file

If anyone can help me fix this that'd be appreciated.

[ashen meteor]

I need help, I try to log in and the password doesn't match, but I resend the email and I don't receive any password reset email. I've been like this for 3 wipes without being able to play and I send you emails and you don't give me a solution, please help.

[tacit rivet]

there used to be something every wipe for ets players to activate on official website is that still a thing or they stopped this wipe?

[ashen meteor]

My problem is that I have been unable to play for 3 wipes because they haven't resend me the password reset email. I've been like this since November and they haven't given me a solution. With this new wipe, I've tried again and nothing.

i try everithing, with the launcher, with another pc and nothing

I can't log in if I don't remember the password, that's the problem. I try to recover the password and they NEVER resend me the email.

[nova crystal]

why it does not allow me to send stuff as scav?!

i have money

[arctic bay]

game crashing uppon map transit, anyone experienced this yet?

[fast tiger]

Did you follow this?
https://www.escapefromtarkov.com/support/knowledge/431

[cedar sand]

@floral igloo posting that here is against server rules

[floral igloo]

Ok sorry, how can I report this guy? He's blatanlty using some cheat engine while streaming on twitch

[cedar sand]

You can report them on twitch

[floral igloo]

alright, I thought BSG takes some actions on such exploits 😄

sorry for the misobey of the rules, I had good intentions

[native iron]

yeah your fix weapon thing doesnt work

shift + t

is that a new BS game mechanic? no more fixing jams until extract

[cedar sand]

Check yon keybinds, because it definitely does work

You have to inspect your weapon first before you are able to fix any malfunction

I have inspect bound to L (press)
And then fix malfunction to L (release)

[sly smelt]

Is anyone here that can help me get my ban lifted on the German escape form tarkov server. My account was hijacked and i got banned a couple of months ago in that server.

[rotund matrix]

can any1 help me i tried logging into my acc , forgot my password so sent a request email. then put a new password and got a error 2 times then did again and then got another error after that it said my acc got blocked for 30 days to reset password what do i do?

[cedar sand]

No, this server is operated by players of the game just like you, support staff are not here

??support

[white steppe]

[e-mail]

[rotund matrix]

ok ty

[coral pike]

anyone know how to fix incoming security code. website login no problem but i am not receiving anything when logging in through launcher

[minor folio]

Yup same, I hope they going to upload an hotfix quickly

[violet garden]

hey my mate has a base game and bought the wrong edition to get pve added. How would he go around refunding? Thanks

[cedar sand]

Unfortunately there are no refunds offered by Battlestate Games

[violet garden]

Thanks...he's quite upset about that but he might try charging back. We'll see

[cedar sand]

His Tarkov account would be banned and his identity would be blocked by Xsolla for all future purchases, so I'd highly advise to not do that

[tall hearth]

Yo, where can u apply as a staff member?

[cedar sand]

Moderator applications are currently closed

[tall hearth]

Okey

[cedar sand]

#discord-announcements is where we post when applications are opened

[tall hearth]

alright

[violet garden]

Right, the payment company ban is defs something to watch out for.
Had a quick look and they seem to handle valve purchases so that's quite concerning.
He's tried contacting both battlestate and xsolla so we'll wait for the outcome

hopefully it goes well and he still keeps playing the game

[wary magnet]

How long does it take for a response from Battlestate support?

[gray panther]

and at 80% it would go 600KB

cannot enter launcher

cannot visit website

every raid i extract BACKEND REQUEST TIME OUT

I can only play 1 raid in few h.

[idle hawk]

Something happening to the bsg support team? I'm sure stuff with wipe but had the same email chain active for like 2 days now after my response to give information without response

[gray panther]

Bro I sent 10 emails Open a ticket

No response from them

[idle hawk]

Tbh never have opened one

[signal robin]

BSG support is just an auto response system

[gray panther]

now I can open the website but when I launch the game and enter the raid wehn coming out my game is not working

and i cannot go to the site to complain

[wary magnet]

fuck and we're not even having that

[gray panther]

all of my friends have the same internet provider idk why it happened to me only

I try to move items from backpack to stash it takes minutes to transfer them

[idle hawk]

My issue is I can't get in my account other than playing the game. Someone's been on it but changed my email somehow cus logging in my email isn't found every time

[cedar sand]

Please contact support at [e-mail]

[gray panther]

Sent 10 messages its day 4 today since my last mail

[cedar sand]

Well sadly there is no official support here

You'll just have to patient and hope they can help

[wary magnet]

Same problem for me, I started playing again after 1 year and my email says it doesn't exist, I sent an email but I haven't had a response yet

[gray panther]

I know but maybe someone can share theirs

[cedar sand]

I'm sure their system is overloaded with requests currently

[gray panther]

and we could find solution

[mortal glade]

does anyone know the fix for this?

Can't download the launcher

[cedar sand]

There is a direct download link in the pinned messages

But you likely will have the same issue, I would try using a different browser and disable any VPNs you have active

[mortal glade]

@cedar sand can you mention me?

[gray panther]

after half or 1 hour you could open it

[mortal glade]

okay I see I will try again

[gray panther]

not working

[cedar sand]

I wasn't replying to you

[gray panther]

You can chek i have the same issue

[mortal glade]

can you mention me where is the direct download link bro?

nvm

saw it

[cedar sand]

https://prod.escapefromtarkov.com/launcher/download

[mortal glade]

thanks bro

@cedar sand yeah same issues bro

[cedar sand]

Are you able to login to the website at all?

[mortal glade]

yes I am bro

but cannot download

[cedar sand]

Please open a support ticket and explain your issue to support

I can't help you past giving you basic tips like disable your VPN and use another browser

[mortal glade]

I did already and awaiting for response

I will try different browser

Should I try Brave Browser? @cedar sand ?

or any browser you can recommend

[cedar sand]

That browser has a VPN built into it, I wouldn't

Just use any

[mortal glade]

aight2x

[cedar sand]

Edge, Firefox, Safari, Chrome

[mortal glade]

noted thanks mate

[lucid relic]

any1 else game crashes after every raid or after i die and all its says is (Object reference not set to an instance of an object) i have tried uninstalling game and i have good pc specs so thats not the problem. If you have any tips pls help me

[slim spruce]

in an ingame error or windows?

[bleak sun]

Try use different browser

[slim spruce]

Go here if the error is from the game.

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[idle hawk]

I tried two different ones putting in a password reset tells me the emails not found so I guess im in limbo for a bit

[slim spruce]

either the account is inactive for a long time or the email is changed

[idle hawk]

I was on it 2 weeks ago

And yesterday

[slim spruce]

your account might be hacked by a cheater then

did you have 2 step verification

[idle hawk]

Thats what I narrowed it down to. Just waiting on the email resolution and no. Like I can't get on the website but my launcher is still logged in so If I see they do something on my account I go delete all thier stuff

[slim spruce]

if they cheat on it, it will be banned and it can't be brought back

[bleak sun]

yes me, but also blackscreen to restart type a crash.
I did a bios update, drivers done, done the folder "settings" with the ini files, reinstalled the launcher and the game. It keeps crashing after raids but also on random moments when im just in my character tab out of raid... HELP

[pale lake]

When trying to turn in analgin it shows this error. i tried waiting, reseting pc, reseting tarkov/bsg launcher and tried cleaning cache nothing is working can anyone help?

[idle hawk]

Like wipe happened i launched game and character was made so I deleted everything in the stash money and all

[robust wolf]

I've been unable to download the game for no apparent reason

I've cleared the cache, tried to run the launcher as administrator, gave it antivirus exemption

[slim spruce]

submit a bug report in the launcher about this. Also, take one by one and put it on your character to see which one is bugged.

[robust wolf]

Nothing works

[slim spruce]

??installissue

??installissue

[white steppe]

If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.

[pale lake]

i tried putting one by one and no even one is working

[slim spruce]

This is becoming an often bug I see. Something is bugged somewhere with the resource on an item

the 4/4 on one may be wrong

try accepting one at a time

[pale lake]

i tried not working

[slim spruce]

I am not aware of a fix for this yet. Did you make a bug report so I can get the number?

[pale lake]

im doing it right now on bsg launcher

trying to get evrytghing i tried in the report

[robust wolf]

this appears to have worked, thank you

[slim spruce]

https://tenor.com/view/overwatch-gaming-tracer-smile-gif-17044264

[fathom field]

Did they change anything with Boss Ai? Or is there something going on that some scavs get insta got by bosses and some others like myself are buddy buddy with them? Reshala especially seems a bit dumber?

[deft bobcat]

Hi guys
Can I get some help w something?
My game is always crashing when I try to start a customs game.

[slim spruce]

computer specs?

[deft bobcat]

Yes :
Nvidia 3060oc
I510400
16go ram
Thank you for the help

[slim spruce]

what speed is your ram at?

[deft bobcat]

how can I see that

[slim spruce]

if you don't know it's probably fine

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[deft bobcat]

i essentially play pve, i can start a labs or factory game w 110 fps but everytime i start a customs game, i crash during the loading screen

[slim spruce]

the page file should help since the most likely cause is ram filling

[deft bobcat]

ok ! i will try this thank you man

[faint carbon]

I'm suppressed in voice channel for some reason

[ashen fable]

I just bought the co-op PvE expansion for 20 euros, but when I launch the game, the pve is still unavailable

[slim spruce]

not on our end

[cedar sand]

The expansion must be bought for the same region as your game

[ashen fable]

It is, both europe

[faint carbon]

ok thanks I'll restart my pc I guess

[humble widget]

anyone know why my game download is capped at 5 mb/sec

[ashen fable]

Mine was too, speeds up a bit later

[dusky prawn]

anyone know a fix to being stuck at 0KB the game refuses to download i redownloaded the launcher and it still does not work i get no error msg it just gets stuck on 0KB it happed to me 2 years ago on my old PC but i can't remember what i did to fix it

[slim spruce]

it may take a few minutes to begin

[faint carbon]

Its only on woods voice channels everything else works I'll use the others for now

[dusky prawn]

it has been stuck for over a hour and i have a brand new PC with 500mb download i have not ran into any issues downloading any of my other games

[slim spruce]

try installing to C:\program files (x86)\any folder here

[slim spruce]

it's a bug we'll fix it

[faint carbon]

okay thanks appreciate it

[slim spruce]

try now

[faint carbon]

yeah that fixed it thanks again

[real plover]

anyone have any ideas how i can fix server connection loop?

[sleek canyon]

Hi guys, i've got an rtx 5080 and a i9 9990k. i'm getting 50-60 fps average on customs in pve, and kinda the same on pvp which makes it unplayable... i tried all i could think of. my gpu and cpu usage sit around 25-30 percent in task manager (but gpu dedicated memory maxed out). i've got 32 gigs of 3600 ram.

How can i make this game run decently ? all other games i get incredible frames lol....

[slim spruce]

on only one raid or every one you've ever tried?

[slim spruce]

try 1440p or 1080p on max textures

[real plover]

every single one man.
I havent had a raid where it doesnt happen
Maybe my first one but that was like 2 mins only

been happeining for 3 days now.

[slim spruce]

computer specs?

[real plover]

reached out to support no response

[real plover]

You also helped me yesterday too.
3060 - 32 gb of ram - AMD ryzen 7 3700x.

[slim spruce]

you got the dual stack lite problem?

[real plover]

no i dont

idk what to do anymore,

i've never had this problem, 1500 hours on this game

[slim spruce]

infinite disconnections with never a good raid, even on factory, and with an able pc usually means your internet configuration from your ISP is incorrect, being dual stack lite. You need to contact them and ask for regular dual stack.

That is fairly common on tarkov

[real plover]

I dont have dual stack lite, my brother who lives in the same house as me can run it fine on the same wifi with no problems

[slim spruce]

Then it must be your pc or a router issue

[fast tiger]

Whats your gpu driver?

[river ingot]

still unable to load into scav pve raids (awaiting session start for 15min, then server connection lost), things ive tried (and didn't work)

• change region
• change pagefile
• verify game files
• uninstall reinstall
• firewall
• pmc co-op raids (bsg servers) work just fine

what else is there to try?

[fast tiger]

What are your specs?

[river ingot]

3070, i7-10700k, 32gb ram, its not a hardware issue

tarkov has worked perfectly fine all the past wipes i played

just started playing pve this wipe and scav doesnt work

[sleek canyon]

newest, and uninstalled all others with DDU

[fast tiger]

What gpu and what driver?

[river ingot]

3070

dont see why it has anything to do with gpu or driver, pmc raids work just fine

[fast tiger]

Since when is the issue?

[river ingot]

since i started playing pve like 3 days ago

[fast tiger]

Pagefile change: what are the min and max values you set it to?

[river ingot]

32k, 64k

[fast tiger]

[fast tiger]

Did it worked?

[fast tiger]

A recent windows update broke some stuff

[river ingot]

havent had any windows updates in like 3 weeks

[real plover]

having the same problem w the raids

nothing helps

[fast tiger]

I would advise following thing: deinstall tarkov and delete everything that has to do with bsg, eft, tarkov with a tool called
Everything from voidtools

[river ingot]

im just sure that wont work, my scav is most likely just corrupted, already emailed bsg support. The fact its only my PVE scav raids and not any coop pmc raids means its isolated to the scav

i dont get why on my scav it keeps trying to connect me to a german server when i have my server selected as NA west

tbf tho its also on my PMC raids and my pmcs raids work just fine

[vast jungle]

stuck on calculating time :/ how tf do i fix it

[fast tiger]

Restarted pc?

[vast jungle]

just did

[fast tiger]

A fresh reinstall should fix it

[vast jungle]

still not workin

[river ingot]

please stop giving just wrong advice, ive already did that like twice

ive been through all the troubleshooting options

just emailed bsg support cus nothing else is working

[real plover]

imma try reinstalling this my third time

maybe it will work who knows. probably not but i have no other choice

[fast tiger]

Simple Reinstalling doesnt get rid of many problematic files. But i will stop answering to you now

We had a guy here today that reinstalled his windows and this fixed his issues

[slim spruce]

If that worked I have an idea

[real plover]

yeah yesterday

[slim spruce]

uninstall the launcher and delete everything here C:\Users\%USERNAME%\AppData\Local\Battlestate Games\BsgLauncher

[real plover]

he reinstalled entireity of windows

and it worked

[slim spruce]

that was likely only removing the files i just showed

as the fix

this is a bug in the launcher not the game

[real plover]

i mean i did this already when i first rreinstalled the game

but ill do it again

[river ingot]

i just emailed support because my scav is probably corrupted. After alt f4ing and always trying to reconnect, it'd say im in the raid, but once i leave i still have the same scav

[fast tiger]

Try Everything from Void tools. Find with it every single file that has to do tarkov after deinstall.
Delete it
Reinstall again

[real plover]

ok

[slim spruce]

Also, try disabling ipv6 in your network adapter in windows

or enabling it, depending what it's on

[real plover]

i did that too

ill do that again

when i run the game

bruh

[twin lion]

How long will I have to wait for this problem to be fixed?

[slim spruce]

are you on a VPN?

[twin lion]

No!

[twin lion]

I sent a message to the mail, and I don’t understand when I will get a response

[proven forge]

Hello , I created my new account with my old email address, and now I can’t access it because I forgot the username of the new account. Every time I try to log in, it takes me to my old account instead. Can someone help me find out the username of my new account?

[slim spruce]

There are two accounts

You must use the correct email for the new one.

[vast jungle]

we love caculating time to download being stuck

[proven forge]

I created my new account 6 month ago with the email of my old account from 2 years ago and it displays only my old one

[slim spruce]

you can't have 2 accounts on one email

There are 2 accounts

[fast tiger]

Gmail?

[fast tiger]

U can if you spell it differently.
Armafox@gmail
And
Arma.fox@gmal

Same email, 2 diff accounts

[proven forge]

So you are telling me they deleted my 2nd account? cause back then it worked

i just had to login with my other name

[slim spruce]

If things work like that you just have to remember how you spelled it

check your email for login codes

[fast tiger]

No. You propably used a different spelling, added a dot or something

[slim spruce]

it may be spelled differently

[proven forge]

All i found in my email was the bill of when i bought it cant find the name...

[proven forge]

yes on the name but email was the same

[slim spruce]

The email can't be exactly the same, and if by chance it works like said above you have to remember the way you spelled it.

example

[fast tiger]

Do you login on launcher or on website?

[slim spruce]

[e-mail] account 1
[e-mail] account 2

[proven forge]

when i log into my launcher i always used the name not the email

[slim spruce]

they are both the same gmail

[proven forge]

yes

[last halo]

Has anyone experienced this before? trying to hand in the bandages for a weekly, this error keeps happening - I've tried a lot of things to fix it

[slim spruce]

please make a bug report in the launcher and let me know the ticket number

[slim spruce]

@proven forge did you read this?

[fallen nimbus]

Does anyone know if it is possible to link arena to your main game when bought through epic games?

[proven forge]

[e-mail] / launcher names acc1 ( driver1) acc2 ( driver2)

[slim spruce]

I don't think you understand

both those emails are unique emails in bsg system

both of them emails to your one email though

That is how this works with gmail.

[proven forge]

bro i got email form 2023of my first acc and email form my new acc made january 2025 do you get it now?

[last halo]

How do I do this? I don't see the option

[slim spruce]

??bugreport

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[slim spruce]

You have 2 emails?

[proven forge]

not its the same email ordner xDDDDD

[fast tiger]

Ordner

[last halo]

Thanks - option was missing as I was in game - will make it now.

[slim spruce]

You need to remember how you spelled it differently for the other account if you used the same gmail.

the . makes it another email to bsg

[e-mail] account 1

[e-mail] account 2

[fast tiger]

Can you check how your email spelled exactly in those 2 emails

How are you adressed there?

[slim spruce]

any emails sent to [e-mail] go to [e-mail]

so check those emails to see how it was spelled for account 2

[proven forge]

hahah nvm guys you dont get me ill try harder on google x)

[slim spruce]

I have tried to explain how this is possible how you told me, the same email with 2 tarkov accounts, but it seems you don't understand me.

Otherwise there are 2 emails if what I said is not true.

If you look at emails sent to your email about the other account look in the email header it will tell you how it was spelled

then you can use that to reset the password to account 2

This is the only way you can have more than one account on one email.

And it's unique to gmail.

[last halo]

#36362947 - thank you for having a look ❤️

[slim spruce]

thanks

[fallen nimbus]

Does anyone know if it is possible to link arena to your main game when bought through epic games?

[slim spruce]

If you bought arena already you were asked during the account creation process to log in to an existing account or create a new one.

on BSG's website

[fallen nimbus]

I didnt buy it yet

[slim spruce]

When buying arena on epic games it will ask you to log in to an existing tarkov account

[fallen nimbus]

Ok thank you

[fathom badger]

Has anyone experienced constant rubberbanding when you've joined a game? I can't move off my spanwn yet I can hear people fighting and such

I'm worried it could be a cheater or something. Me and my pal literally cannot get out of our spawn

[fallen nimbus]

How did you figure out it is a cheater lol

[fathom badger]

I just said I'm worried it could be a cheater.

[fallen nimbus]

I don't think it is a cheater brother

Its someting with servers or your internet restart the router maybe

[fallen nimbus]

Its a guess by the way I have no idea what is causing that but when i had worse internet i had some ruberbanding as well now i dont

[fathom badger]

There's absolutely nothing wrong with my internet etc, I'm literally streaming as we speak. We've both loaded in, got the constant packet loss at the top right of the screen for the first 3-4 minutes of the raid, I've alt-f4'd to try restart the game and my mate all of a sudden has had the packet loss resolved. You see the big streamers getting lagged out and things in raid so unless everyone's mass reporting horredous packet loss at once I'm wondering if someone's messing in my specific game with everyone

you can watch it back if you want to see on yt

[gray verge]

is the scav transit bugged? I cant transfer items to stash through it even with money

[haughty sundial]

I dont know if this the correct chat to ask but I am not reciveing the 2 step authentication email to my email when trying to login

[restive ice]

Sorry for the late response, just got home from work and I did just log-in, launcher works now. Thank you.
I'm downloading the game, the download speed is extremely slow, stuck at 5MB/s, for some reason it's only using 5% of my SSD, there's no program that could be affecting the speed that much, I only have discord and the launcher opened rn. Seems like a lot of people complain about the same issue too, is this a server problem?

[silver trench]

can someone explain how this game uses up 25gb of my ram?

[slim spruce]

allocated ram does not mean used ram

[slim spruce]

only start to worry when you are out of ram entirely

everything else is fair game

[silver trench]

well the game crashed 3 times because of the memory

[slim spruce]

What makes you think that?

[silver trench]

because the moment my game crashes my google also crahsed due to no ram

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

That should help.

[silver trench]

i have 32gb of 3600mhz ram, it is crazy that i actually need more to just play this wipe 💀

[slim spruce]

Page file is needed on all systems, just sometimes a bit more on tarkov.

[desert lance]

While installing Tarkov with the BSG Launcher, it gets stuck at the 'calculating time' part. I can't close the BSG Launcher, and it's taking up 20 GB of space. Is there anyone who has solved this issue or might be able to?

[swift coyote]

anyone know how to help game is stuck on loading screen wheel just keeps spinning

[slim spruce]

there is a temp folder in the launcher folder that you can clear if you want, but it will take that space back when you install again

[slim spruce]

before the main menu?

[swift coyote]

yes ive cleared that and still doing it

tried 3 fresh installs even deleted the launcher and reinstalled that twice

yes before the menu when it first opens the game thw wheel in bottom right just spins but its laggy spinning

this screen

[slim spruce]

do you have fast ddr5?

[swift coyote]

6400

[slim spruce]

A previous user with 6400 had to down grade to 6000 for it to work

[swift coyote]

ill try manually reduce speed in bois and let you know

[slim spruce]

ok

[tacit rivet]

there used to be something every wipe for ets players to activate on official website is that still a thing or they stopped this wipe?

[cold copper]

Hi, could someone help me? I'm trying to log in to the game but I'm not receiving a verification code via email. When I try to reset my password on the EFT website, I don't get any notification either. I've added all emails from BSG to my whitelist, and that still doesn't help. Could someone help me with this?

[slim spruce]

??Ets

[white steppe]

Any and all topics related to ETS should be in the ETS Discord only.

To participate in Early Test Server (ETS), you will need to apply for registration through a special form in the launcher, after which the participants will be selected. To participate in selection, you will need an active copy of Escape from Tarkov. https://www.escapefromtarkov.com/support/knowledge/422

If you have access to the ETS, you can join the ETS Discord via this link. You will need to be logged in on the website for this link to work, as it verifies you have been given access to the ETS. https://www.escapefromtarkov.com/news/id/177

[forest mesa]

I'm trying to login to the website and it just never sends me my 2 auth code in my email- I'm trying to buy the summer clothes, but I guess BSG doesn't want my money

[slim spruce]

@forest mesa The email auth issues come and go, usually the email comes eventually soon.

[cold copper]

I've been waiting for 3 days and still haven't received anything

[forest mesa]

2nd day trying, is that usual you think? I'll keep trying, I receive emails to reset password just fine however

[forest mesa]

oof I feel for you, you can't even get in the game? At least I'm only having the issue on the website. Thankfully im still logged in on the launcher

[cold copper]

I can't enter the game because I don't receive the verification code to log in to the launcher

[forest mesa]

that's rough

[cold copper]

I can't log in or reset my password on the website either

I wrote to support 2 days ago but I haven't received a message until now

[swift coyote]

reduced to 6000 and same issue

[patent glade]

how dose one lock a channel to 3 people now?

[vocal acorn]

yoooo! I have a question about transit as a scav - i have not played for a while, just loaded on customs, did some looting, went to the transit location (Transit to interchange), there was an interact prompt, i was spamming "F" but all my character did was to swing his weapon and nothing happened. Other 3 scav players came and di the transit. Am I doing something wrong? Are there some requirements or something? Or it was bugged?

[patent glade]

did u hold f

[vocal acorn]

i did not

[patent glade]

have to hold F for 6 seconds or something to initiate the transfer.

[vocal acorn]

ok, i feel silly now, did not tried that. Next time I will, if thats the case! Thanks, will try it in 45 mins lol

[lethal pumice]

Anyone else found a dog tag in fence's shop on PvE that appears to be bugged? The level is 500,000 and sells for an amount it definitely shouldnt. I found one last night and havent sold it, just curious what to do

[forest mesa]

banned

[cedar sand]

Delete it

[lethal pumice]

How do I delete it? (Im sorry, still learning this wipe)

[haughty sundial]

I dont know if this the correct chat to ask but I am not reciveing the 2 step authentication email to my email when trying to login

[cedar sand]

Right click it and then click Discard

[forest mesa]

you can right click discard @lethal pumice

[lethal pumice]

thanks

[autumn shard]

Anybody having issues using transit from woods to reserve? 3rd time in a row it's stuck on "preparing the game"

err customs to reserve I mean

[slim spruce]

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

go and make sure this folder is not read only, and then make the files inside it not read only as well. Then try deleting them (backup first).

[swift coyote]

thanks will try that

[slim spruce]

also verify game files in the launcher

[swift coyote]

just having an issue with graphics driver so fixing that currently

[cedar zinc]

Question

are marked rooms loot not set up yet? I opened dorms yesterday and it was empty

[autumn shard]

pretty sure its a "feature" of hardcore

[fast tiger]

followed this?
https://www.escapefromtarkov.com/support/knowledge/431

[cedar zinc]

SO loot would probably be added later then?

[autumn shard]

Only Nikita knows😂

[drowsy solar]

stuck on looking for server arena

what do

[hollow basin]

wait, now burning rubber gives you 40k initial, i accepted it when it gave you 5k, is there a way i can get the 40?

[jolly urchin]

What quest is needed for secured perimeter now? normally its the dehydration quest but I didn't get it after placing iskra and water on woods like normal

[real plover]

Reinstalled the entire game STILL did not work

so damn stupid

[fast tiger]

but i didn´t just advise to reinstall the game

[real plover]

yeah you told me to delete all of the files

right

[fast tiger]

with a tool

[real plover]

and the launcher

with the everything tool

[fast tiger]

yes

and u did?

[real plover]

yes i did still not working.
I reached out to the techinical team still no response. Such bs that it just STOPPED working for some reason.
Im not sure what to do next from here.

[fast tiger]

windows reinstall

worked for one guy

[real plover]

u want me to reinstall the entire windows?

to fix EFT game.

[inner solstice]

anybody getting this "BadMed" error code when turning in Army Bandages to traders for dailys/weeklys

[slim spruce]

check your email to make sure someone else didn't log in

someone hacked your account. add 2 step verification to your tarkov account before they do

and make your email 2 step verification too, and remove email forwarding because they have your email too

If you do not do this quickly enough it will be banned for cheating likely.

change mail how?

[frigid summit]

A lot of people are playing with the "Radar cheat." What will BSG's response be to this problem?

[light relic]

hey guys, I just switched my new PC and now trying to login my account but I am stuck in Two-Factor cause of the email not received

[radiant mango]

i got banned from the flea market for clicking the wrong item upon the bot ispection menu, please help

[pliant owl]

hi all. bought the PVE, charged my CC and didnt get the upgrade.

[cedar sand]

You have to wait until the ban is lifted

[cedar sand]

It must be purchased for the same region as your game

[pliant owl]

I did. My account is OTHER. Bought the PVE version for myself. CC charged $20, cant see the PVE mode.

[cedar sand]

Where are you looking for the PVE mode?

[pliant owl]

Inside game. lower right corner.

[cedar sand]

Then please open a support ticket

No one here can help with this issue

[pliant owl]

ticket business days only?

opened one yesterday and nothing yet.. about another problem.

[cedar sand]

I’m not sure I’m not support

I don’t know their internal response times

[tacit rivet]

just got error unable to connect to game anybody else?

[hollow prawn]

@slim spruce

[hexed vector]

my game wont repair itself in the launcher ive tried everything reddit has said and i cant get this mf to repair

[slim spruce]

??installissue

[white steppe]

If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.

[slim spruce]

i had that, first try updating, then repair a couple more times

mine fixed itself after 3 repairs

[hexed vector]

naw it literally sits at 0%

[meager mirage]

look, it happened to me, close your launcher, open the game from folder, then re open the launcher while the game is loading, the game will close, and it will a apear an update, click on it and you should be able to play

[slim spruce]

@hollow prawn ??installissue

??installissue

[white steppe]

If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.

[ripe star]

Cant load into menu, tried clearing cache and checking integrity

[slim spruce]

do you have fast ddr5 above 6000mhz?

[ripe star]

ddr4

[slim spruce]

how fast?

[hollow prawn]

??installissue

[white steppe]

If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.

[ripe star]

3200

[slim spruce]

verify game files first

[hollow prawn]

yo sessamy

when i get into the program files 86 there is not tarkov or bsg

[slim spruce]

make any folder there

[hollow prawn]

?

could you get in a call maybe and show me

[hexed vector]

does anyone else have ideas

[ripe star]

Verified

[slim spruce]

now do it again

make sure it doesn't say repair when you're done

i had to repair several times

[hexed vector]

dude

it wont even repair once

[slim spruce]

start launcher as admin

[hexed vector]

have like 20 times

sits at 0%

[slim spruce]

install to C:\program files (x86)\Tarkov or any folder there

[hexed vector]

doesnt move it once started at 15% and went fucking backwards

[hollow prawn]

@slim spruce could we get in a call and you can help me and my friend

[hexed vector]

i dont have that folder

could that be what it is

[ripe star]

Doesnt say repair

[slim spruce]

i am not sure if my mic will work

[hollow prawn]

ok could you maybe type to me

[slim spruce]

start the game now

[ripe star]

Still hasnt loaded

[hexed vector]

okay im still stumped if someone knows please call me

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[ripe star]

loaded in like 5 seconds, thank you

[slim spruce]

ok good what worked?

[ripe star]

deleting graphics.ini

[hexed vector]

spent fucking an hour installing and 3 now trying to get this mf to repair

[slim spruce]

thanks

[digital quarry]

The gun flashlight doesn't work for me

[slim spruce]

cut paste the game folder to within C:\program files (x86)\ here

then set the launcher to look at that path for existing install from game settings

then try to update

[hexed vector]

idk if i did it wrong but nothings changed

[slim spruce]

you set the path to the folder correctly and see update again?

[hexed vector]

naw i fucked up somewhere ngl

not sure what i couldve even fucked up though

[digital quarry]

The gun flashlight doesn't work for me Does anyone know how to solve

[hexed vector]

is it a illuminator for nv?

[livid merlin]

guys i need tarkovs support to shut access to my account it got hacked and im pissed bro i already emailed them so idk what else to do other than say smth in here

[slim spruce]

We can't do more here unfortunately.

[livid merlin]

can you let the support team know?

[slim spruce]

you already emailed them

[livid merlin]

yes

[digital quarry]

I have this problem, the flashlight does not stay on when I press the key, can you help me? I have checked my keyboard and the key and it is not because of that. In fact, before it worked, it worked fine.

[slim spruce]

try another keyboard for sanity check to be sure

preferably one with no controlling software

[manic badger]

im trying to log into my profile on the website and cant get the authentication emails. what gives? I hear outlook can have problems but this problem has been ongoing forever it seems

[digital quarry]

No, that's not it, I just checked.

[prime geode]

For some reason a friend can play PVE solo fine but when playing with friends he gets the stuck at creating loot pools 100% bug,anyone else dealt with this before?

[round leaf]

Does anyone have any idea of how to fix the 4mps download and no pausing and unpausing doesn’t work

[grim glade]

can a mod here fix the dynamic vc bot, it's not working

[sonic totem]

Has anyone else had issues with when running tarkov my SSD will end up not being recognized. I did some googling and tries to set page file sizes to be correct, but still issues. Not even able to run the game at the moment.

[digital quarry]

I'm fine, I was in old position, thanks

[real plover]

@slim spruce
Hey, still getting the problem. I put my logs into chat to see if it could create an idea of whats wrong.
KeyNotFoundException: 'Body'
That means your character model or gear is broken. If the steps above don’t work, your server-side character is corrupted.

[silver star]

Can you not do friends from the west yet?

[cerulean flame]

Anyone else getting constant crashing? I crash about every 10 minutes, both in-raid and while in the lobby/menu. This has never happened to me in previous wipes.

[slim spruce]

which one?

the rooms

[grim glade]

the vc bot. it's not creating new rooms, deleting unused ones, or letting us change the max number of users allowed in the vc

[slim spruce]

The room name

shoreline factory etc

[grim glade]

i tried customs and ground zero and both didn't work, not sure about the other map rooms

[eager fiber]

did u ever figure anything out? we have a friend with the same issue. sometimes its creating loot pools sometimes its loading loot and its usually every couple/few raids

[hexed vector]

it took me fully uninstalling a 2nd time and reinstalling twice for it to be fixed ses

and its still like barely working it goes up to 5% then back down

nvm it got up tp 13% and fucking went backwards to 0% i give up with this bs launcher

like how does that even work

[inner solstice]

anybody getting this "BadMed" error code when turning in Army Bandages to traders for dailys/weeklys

[slim spruce]

Known bug, none of those quests work.

[inner solstice]

damn, thanks

[deft delta]

how long does it take for bsg support to respond, i have waited 3 days and got nothing.

[hazy lichen]

Is anyone else getting stuck on this screen when loading up escape from Tarkov

[upbeat wing]

I'm getting an error when trying to install EFT where it says there isn't enough space on the drive. Both the temp folder and installation folder are on a drive with over 370gb on it. Help?

[jagged gate]

#community-support message

[upbeat wing]

Much appreciated!

[hazy lichen]

What is an “AUTHORIZATION ERROR” I got it after waiting for this to load for an hour

[timber zinc]

hey guys my team mate just got banned from the flee market for buying 5 mags, is this a new thing or something?

on PVE

[verbal tartan]

Not knew, just wait like 10-20 minutes and he should be good

[limpid pecan]

hey guys, not quite sure if this is the place to ask but ive got a new PC and dont have access to my old one since it was stolen from me but im trying to get back onto tarkov which iv owned since 2016 and its not accepting my log in password so i go to recover password but it tells me that my email is not registered to an account even tho i have emails of receipts of when i bought arenas last year. how should i go about getting back into my account

[gleaming pumice]

How am I getting stutters being in the menu and not doing anything?!

When in game it absolutely stutters all over the place

[twin dagger]

anyone else getting troubles with arena matchmatking ?

[sullen sable]

anyone have this error? can't turn in my analgins for weekly

[inner canopy]

Hello all, I'm not getting friend from the west part 1 from skier, I am level 11 and have done supplies, anything else I have missed?

[nocturne olive]

Anyone having issues with tarkov crashing on certain maps? No error message given, just a hard crash.

[acoustic verge]

folks, i cannot find link to suggestion page. Can u help?

[south rapids]

anyone know how to fix tarkov arena? all of a sudden my bullets arent registering

[graceful fox]

well its arena so just wait for nikita to cook up something

[raven fossil]

unable to get the task that unlocks ref, the one with the arena posters

[cedar sand]

It’s not available yet

[cedar sand]

??tc

[white steppe]

Don't forget to head on to the Tarkov Community website at https://tarkov.community/ and add your feedback! Devs and Reps regularly look through and answer player feedback there, and your input matters!

[cedar sand]

It’s not available yet

[acoustic verge]

thank you

[grand summit]

hello i want to change my tarkov email but it told me to download the authenticator app but i cant find it on my app stone is that my problem?

[cedar sand]

It means any authenticator app

Like Google authenticator

[grand summit]

tysm

[kindred fiber]

any idea why i have motion blur even tho z-blur is turned off?
its so irritating that everything looks like people in anime when they are fast xd

[cold copper]

Hi, I'm trying to log in to the game but I'm not receiving a verification code via email. When I try to reset my password on the EFT website, I don't get any notification either. I've added all emails from BSG to my whitelist, and that still doesn't help. Could someone help me with this?

[cedar sand]

No one here can help you with this issue

Please contact support: [e-mail]

[cedar sand]

Z-blur is not motion blur, there is no motion blur in Escape from Tarkov

[granite furnace]

Does anyone know how to fix when loading into a raid the microphone stops working?

[kindred fiber]

but then what can cause this issue? everything has this weird blur around it if i move my mouse fast

[cedar sand]

You are likely just having some ghosting from DLSS/FSR or your monitor has interlacing

[lucid relic]

Any1 else get the cant find object bug or some shit after every raid or death and it makes your game crash? i have tried uninstalling game and tried everytihng ive seen on reddit but sill crashes after every raid. I also have a good pc and it worked fine last time i played witch was the first trwo months of last wipe. pls help me if you know how to fix it.

[chilly tapir]

How can i report messages like that??

[heady vault]

Welp I just found out I cant run shoreline 😭

My game just crashes. I can run factory, customs, reserve, factory atm

[manic wigeon]

does anyone know if unheared edition can use the gold name if they never owned EOD?

[twin dagger]

did someone manage to unlock ref ?

[stray violet]

whats the quest line for him

[winged phoenix]

Bugged weekly I guess

[sullen sable]

ah damn, i would love to have my 100k and sledgehammers, hope they fix it 😄

[winged phoenix]

they have problems figuring out the most important aspects of the hardcore wipe, won't bother doing fixes on quests :d

[sullen sable]

probably true

[snow wagon]

hello, i just went online to reset my PVE account, pressed reset, rebooted the game and all my gear is still there and now the reset button is red and wont let me press it anymore?

[heady vault]

Maybe give it a little while

[ashen fable]

Is anyone experincing server connection loss on the EU servers? As soon as I get in and it seems to work, extraction timer goes down but doesn't extract

[restive dove]

hello guys

does anyone know why my download speed in the launcher is 200kb/s? I usually download at 12MB/s

[nova crystal]

Why?! WHY>? Why once per raid when i open crates my game crashes?!

[willow crypt]

Hello. After a crash, I have a big problem :
my flea market reputation has reset to 0, this rep no longer goes up, the item counter for sale is not reset when items are sold.
I opened a support ticket, no response. I emptied cache, no result. Can't play with these bugs :/
Do you know ho to solve this problem? Thx

[sullen rune]

I'm at 61 KB/s right now - so you're good I would say 🙂

[pure marsh]

scav run is bugged?

[fast tiger]

what are your pc specs?

[fast tiger]

why?

[minor pivot]

does anyone know why when im trying to load into a game of arena it just says loading map resources then kicks me out and not load me in

[opaque plinth]

https://gyazo.com/fbdfa01cf9a29a4b84de49436afeb946

what do i need to do to fix this? i cannot turn in my salewas for the weekly , tried verifying files etc but nothing works

[red dragon]

hello, I get "server connection lost" almost every single raid since the wipe. did anyone have this problem and solve it? I keep trying to connect again, sometimes it works, sometimes it doesnt

[unborn compass]

Anyone having issues turning in Gunsmith Pt. 4?

Or completing it? I got an skull icon for a "Factory cellars key" with a 9999 use on it as a reward that's got a throbber constantly spinning, and I have a sinking suspicion it's not supposed to be doing that.

And I think it's preventing me from completing the task.

[minor falcon]

iam finally doing the labyrinth quest line on pve and the wiki said that the guest Hot zone where i need to place armor plates and chest rigs on certain maps is broken and cannot be completed right now, can anyone confirm?

[minor falcon]

that ,,bugged key,, is there since the factory rework, i dont think thats the problem

[unborn compass]

Well, for some reason I can't complete the quest.

I click "Complete" and nothing happens. Doesn't seem like a server issue, I can load everything else fine.

[minor falcon]

i guess you tried restarting the game so maybe just wait for the next patch/update or simply keep trying every time you turn the game on

[maiden wyvern]

SO THIS WIPE STARTED OUT AS THE BEST EXPERIENCE SINCE THE GAME LAUCNHED YEARS AGO. Whoever cried to open maps back up destroyed what made this enjoyable. WHY. WHY . WHY. Having to scav into factory to get to wood to get to lighthouse was sooooo rewarding. Having to go into factory to get to woods for Introduction was a blast. WHY. WHY. WHY. DID YOU OPEN THE MAPS UP.

Absolutely reuined the wipe. What a waste of my time. Yet again.

Can't get it right. I want to be able to schooled to play the real game in hard-core where you need to transition l.

I could care less about this watered down version of tarkov where every pleb just scavs into lighthouse and cares nothing about anything you accomplish or find because it's easily repeated and means absolutely nothing. Well done Nakita you never fail to impress me on how you have literally no idea what your core fan base wants. Or worse you do know but you don't care

[sand gazelle]

anyone else having issues starting the game since the last patch? my game is really slow loading in... and i often get a error message when i am starting the game... before the patch the game was running great...

[maiden wyvern]

Not playing the rest of this wipe. May not play for a long-term. Get your your together

[heady vault]

Uhhh anyone know why why I can run a few maps but NOT shoreline 😭

is a 3060 that outdated now

🥀

[maiden wyvern]

More likely your ram or cpu

3060 should do fine as long as you aren't asking for the world

[heady vault]

32gb of Ram btw

Also an I7-11700K

[maiden wyvern]

I use 64. Inhale a i9 9900ks and 4070ti

[heady vault]

😭

[maiden wyvern]

I have*

[heady vault]

Making me sound broke

[maiden wyvern]

Your cpu is better

[heady vault]

How tf is my i7 better than an I9

[red dragon]

11

[heady vault]

Is my PC just cooked then? 😭

I never had this problem tho

[nova crystal]

Why it crashes when i Loot?!

[eternal plank]

Anyone else have problem with 2FA on EFT website? I'm not recieving any code.

Never had this issue before

[subtle violet]

@languid burrow hey man, I need your help. Tried to log in the other day and ran into this error:

Error on POST
https://launcher.escapefromtarkov.com/launcher/login?launcherVersion=14.5.1.30334

Suspicious behavior. CF-RAY: 95ead07a4b483497-WAW
ERROR: 0
“Suspicious behavior”? LOL , I just clicked launch.
Any idea what the hell this is?

[lost mason]

Are scav runs broken? I've tried joining a raid as a scav twice but matching took forever (over 7 minutes both times)

[timid lintel]

Scavs are always like that early wipe

[cerulean flame]

I'm having the same problem

[nova crystal]

What GPU and CPU you have?

[lime obsidian]

Im having trouble when launching tarkov arena. The game launches and the loading screen never disappears. Does anyone know a fix? Ive tried to verify and check integrety of the files but doesnt seem to help...

[shrewd wing]

Same shit keeps happening to me since last night

[nova crystal]

A bit same) Amd 3950 and 4070 Super 64 GB RAM
And still, when i loot = crash.

and 22GB ram use!( WTF?!

[slim spruce]

disable any vpns

[fringe socket]

is they any fixes for not being able to download the game from the launcher or am i still useing the download link from support for the forseable future

[slim spruce]

??installissue

[white steppe]

If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.

[wheat kelp]

hey guys, is the quest line still the same to unlock ref or is it a bit later now? fandom says burning rubber leads to easy money part 1 but that wasn't the case for me

[fringe socket]

it worked its been 2 wipes since that button work thanks

[slim spruce]

glad it works now

[spiral rampart]

I am, the wiki, confirming the wiki is right.

[velvet flint]

How about when you answer someone's question in discord, you don't ban them for spam. Makes zero sense.

[minor falcon]

ok, thanks

[opaque horizon]

marked rooms are spawning no loot what the fuck ran reserve marked twice and found nothing

someone say something because this isnt normal

[mild tapir]

Arena stuck on loading screen, any fixes??