community-support

[south sorrel]

I tried this before uninstalling

But im stuck on the loading profile data screen, will that effect it

[slim spruce]

No. If these simple fixes don't work then your account is bugged with the known problem.

[south sorrel]

you mean this

[slim spruce]

yes delete those

[south sorrel]

When will it be fixed?

[slim spruce]

soon

I'm not sure if they're waiting for wipe or before it.

[south sorrel]

When is wipe about?

[south sorrel]

But i have not played PVE, i havent even played this wipe

[slim spruce]

It didn't say only pve

[south sorrel]

But if my account is bugged when will the wipe be

[slim spruce]

soon

[south sorrel]

I havent even played tarkov this wipe

[slim spruce]

It could also be a network issue then.

You could change dns services and another connection.

[south sorrel]

I have tried that

not working

But when was last wipe?

[obtuse moon]

where do i find out how to do the hardcore wipe?

[cedar sand]

You just wait for the wipe

[obtuse moon]

fair enough cheers

[pseudo warren]

did bsg ever implement this?

same with the armband

[cedar sand]

Not yet

[pseudo warren]

oh alright

thanks

[opal solar]

So i know that the hardcore wipe will indeed wipe PvP and probably not PvE, will any of the new things listed for the hardcore wipe happen to PvE?

Like all the marked rooms having an increased drop is supposedly a pre-wipe event, but it's happening in PvE as well, so are they planning on wiping PvE as well or are they just going to push out these new things listed to both and not wipe PvE

[blazing isle]

Who do you DM to tell the staff about a new hack?

[slender copper]

i just got banned from the flea market after getting in a pissing match with someone where we were repeatedly undercutting each other

i don't think it's related i think i fucked up the captcha too many times

how do i get it overturned

[harsh abyss]

My screen flickered black and normal, and then game crashed

It was on labs if it matters

[slim spruce]

you wait the timer it shows

[slim spruce]

#discord-mod-mail

[slender copper]

i don't see a timer

where is it

[slim spruce]

restart the game

[slender copper]

where is it supposed to be

[slim spruce]

it should just be 10 minutes

[slender copper]

i don't see a timer anywhere

all of my flea market items got removed and it says i am banned when i try to click it

oh wait

i see it when i mouse over "add offer"

ok thank you

[south sorrel]

When I queue the game I’m stuck on matching what to do?

[slender copper]

i still can't open the flea market

it has increased to 30 minutes inexplicably

[slim spruce]

don't skip captchas

[slender copper]

i didn't

[slender copper]

i tried to get back to the market after the ten minutes ended and it immediately kicked me out again so i restared my game and it said 30 minutes

when i buy something i immediately hit y to confirm so sometimes when it's a captcha it skips the captcha

[slim spruce]

so stop using Y

[slender copper]

ok but i want to be the person who buys the thing i'm trying to buy

the moment it takes to mouse over yes someone has already bought the thing i'm trying to buy

[slim spruce]

If you are seeing a captcha so often and skipping it often you're doing too many actions.

So slow down

[slender copper]

i enjoy playing the market

it is like half the game for me

[unkempt crescent]

I think I failed a captcha just now too while buying from Ragman. I get insta booted out of the trader screen right now lol. Is this a bug?

[slender copper]

no it's a feature

[unkempt crescent]

dawg 😭

I didn't click on one wd-40 while buying pacas from ragman?!?

I actually want some of the crack that bsg is smoking sometimes lol

[slender copper]

unfortunate

[unkempt crescent]

really is lol. Oh well I'll live

[slender copper]

yeah i get why it's there it's an obvious bot trap but also i am trying to buy things before other people buy them and getting banned for it

[chrome warren]

are we getting 2 man channels back????

[slim spruce]

they are here with the new bot

Please create one

#lfg-info

[wintry pewter]

soon soon after 5 -10 years maybe

[edgy finch]

guys tarkov 2fa code not sending to me so i cant login to the game what should i do

is anyone getting that problem

[split pier]

It would be easier if you would just let us have temp duo channels lol

[slim spruce]

...you can literally create one

[split pier]

This set a number of users is confusing and stupid as hell

[slim spruce]

Did you read the page?

[split pier]

Yes, after doing AP calculus I was able to figure it out. Just make temp duo channel section. It’s so much easier

[slim spruce]

You create a channel and type 2 it's that simple

[split pier]

Yeah after having to figure out where to type it, and where that button is. The button is literally in a channel that no uses and no one looks at.

A temp duo section would’ve been so much simpler

And temp trio and quad

Almost as bad as Nikita being too busy stuffing his face to fix this game

But what do I know? I’m just the end user

[split pier]

No, our mighty mod overlords have deemed that we are not allowed such luxuries

We are not worthy

[short sparrow]

whats the refund policy ?

[loud moss]

what refund policy

[short sparrow]

for game purchase like arena

there gotta be some

[split pier]

BSG doesnt allow refunds lol

[short sparrow]

i mean im from EU there has to be some sort of refund police otherwise it wouldnt be allowed

[split pier]

"As stated per EFT ToS, refund is not applicable"

you agreed to the ToS, no refund

[short sparrow]

thats crazy

paypal got my back tho

[split pier]

buyers remorse for not even a month is crazy

[short sparrow]

i play tarkov for 6 years

its arena im trying

[split pier]

lol, how long you had arena then genius

[short sparrow]

downloading right now

[split pier]

LOL, bro gtfo, you just bought it and now want a refund

[short sparrow]

i dont want it i was just asking how they handle refunds

i thought its like steam

[split pier]

Nah this aint daddy gaben, they aint sparing with their refunds lol

[short sparrow]

nothing beats steam man

now i know why this aint coming to steam

[split pier]

It aint coming to Steam cuz of the cut Steam wants from sales and Nikita is such a greedy fat russian he aint willing to share, it has nothing to do with refunds lol

[short sparrow]

lmao

[fast tiger]

does it just say error 248?

[deft bough]

Every time I try to launch eft it launches eft arena instead

and I can't uninstall eft either it just uninstalls arena

[slim spruce]

This means you installed both games to one single directory, which when this happens the games can't function. Delete the game folder and reinstall to separate folders.

[left elm]

i just got back into the game for prewipe and i changed graphics cards from a rx570 to a intel b580 and now when i shoot my frames go to 2 fps vs 120-140 normally (all in hideout)

[oak lava]

Yo anyone know how to fix this issue? any time i try to boot tarkov i get this pop up and it fails to open... Failed to install BattlEye Service (4, 50000005)

it'll then usually break my battleye on other games like War thunder for a while too

[slim spruce]

you mean from nvidia to amd?

Oh the intel cards

[slim spruce]

see this pin for a solution that may work for you but it's technically for nvidia. #community-support message

it may work if you follow the instructions perfectly if this is the old bug with nvidia lingering drivers

[timid lintel]

I'm pretty sure if you mess up the captcha you get banned for a bit

[left elm]

Thank you it worked that means that the nvidia drivers/files have been ther for like 2 spertate cards before this one

[slim spruce]

yeah

[left elm]

odd how i didnt get any issue till now

[sick creek]

Does anyone know why Tarkov is so grainy it just started when I booted the game up and it hasn’t stopped since? And no I don’t have noise on

[rough merlin]

is the hardcore wipe necessary for pve players?

[timid lintel]

Whats your AA on?

[lusty copper]

hardcore prolly isnt coming to pve but it's not out yet so who knows

[rough merlin]

we can only pray

[lusty copper]

my logic is pve is getting prewipe event marked room buff so if they are changing how loot spawns in pvp, it could affect pve's loot
we'll see tho

[rough merlin]

yeah but i feel like alot of people play pve for a more relaxed version of tark making it hardcore atlewast for me ruin the point of pve

[lusty copper]

exactly, thats why im hoping pve will stay the same because i dont see a point for a majority of pve players

or atleast a toggleable option or something

[ocean python]

Hello! Does anyone know something or how to solve a code 0 error, ''suspicious behavior CF ray''? A friend of mine is having some issues while trying to login. Yesterday we both played ok, but today he can't login because of it. Some days ago it showed the same problem

[spare torrent]

how dose sm1 get unbanned from the discord idk why he got banned but he left and now it says he cant join it say hes banned ????

[leaden echo]

how do i get the discount for eod to unheard upgrade?

[desert bloom]

Every time I exit raid the game crashes, blackscreen and no error apon crash. Anyone know a fix?

[eternal sky]

are marked rooms buffed on pve too or no? cus im not gonna play this new hard core wipe shit, im about to grind pve for the first time

[lusty copper]

i think they still are, yes

[grand dust]

Hey guys, I bought tarkov today and the payment was confirmed by XSOLLA, but the game didn't appear in my account, does anyone know how long it takes to appear, or why it didn't appear?

[ocean phoenix]

I get the following error when trying to launch the launcher - any ideas on how to fix? It was working yesterday

[signal robin]

bruh wut

[slim spruce]

re-login to the launcher

[oblique wing]

Hello, I can't get the code by email. I have done all the above steps to get the code but it is still not there. Can someone contact me to help me solve this problem?

[ocean phoenix]

I would, if the launcher would launch. I had to re-install and check integrity of files. Seems to be working now. Thanks for the response

[solid tartan]

Did you ever get this fixed? Started happening to me

[hallow merlin]

anyone know why all my pings on every region is so high?

Im from the UK

[tawny pulsar]

Does anyone know why im not receiving the login verfication code by email

[cloud belfry]

what can I do if I don't get the two factor authorization confirmation to my gmail?

[cloud belfry]

we have same problem

could be something related to the server

[low geyser]

Ive tried logging in several times and its not sending me a code to my email..is it broke??

[cloud belfry]

i think so cuz i cant get the code also

[low geyser]

Ok Thanks ill try later

[spiral herald]

Anyone get the tarkov error 103003 wrong region usa and error 401003? I can't connect to the game. Nothing changed on my pc and I was able to login just the other day.

[open adder]

Yeah, all I really did was launch the game as administrator

[austere swift]

Same issue here: Two-Factor Authorization confirmation code is not being sent.
How long has this been going on for you guys?

(A BSG ticket is awaiting a reply within 24h - wich i cant log into 😂 )

[cunning sorrel]

same problem with me

[frozen pivot]

friend just bought game but he isn't getting any emails for a code to log in 😄 any solutions or is the server just dead atm ? before he rages and refunds

[rigid tartan]

Have BSG acknowledged that it's broken anywhere?

[wary mauve]

Same happened to me. Still not working

I tried to make new account and still not working

[rigid tartan]

yeah I guess mail server is dead

[lilac sluice]

Why is 2FA email not sending ??

[frozen jungle]

^^^

[rigid tartan]

no emails are sending, none at all

[lilac sluice]

Anyone from BG here to help with emails?

[rigid tartan]

yeah just ping them

[frozen jungle]

im just trying to buy unheard 😦

[lilac sluice]

who to ping

[low geyser]

same!

[wheat fiber]

they will probably have an announcement whenever they have everything running again

[cerulean cloud]

same issue here 😦

[rigid tartan]

emails aren't working at all

[cerulean cloud]

apparently your friends to spend time with until BSG fixes their backend...

[rigid tartan]

I don't think they've even acknowledged that it's broken

has been down for at least 2 hours now

[cedar sand]

Please read here if you are experiencing slow verification codes #community-support message

[rigid tartan]

it's impacting everybody it's not something we can fix

[cedar sand]

I am aware

[rigid tartan]

verification codes, pw resets the whole mail server is down

[cedar sand]

I have been here a long time

The only solution is to wait

[rigid tartan]

How will we know that it is fixed?

[cedar sand]

Because you will receive your verification codes or password reset email

[rigid tartan]

And how long do these outages normally last for

[hybrid escarp]

Not sure if this is the correct channel, but ever since installing the latest patch I am unable to use the Builds tab. I can access it and create a build, but after saving and having the weapon in my stash, I cannot click 'select weapon' in the menu

[cerulean cloud]

Nothing better than having all bosses weekend, wipe behind the corner, summer holiday and friends waiting.. and not being able to play because of an email..

😦

[cunning sorrel]

goofy ass game

250 just to wait on email verification code that aint came in over 2 hours

[rigid tartan]

you must have been banned

sorry that you found out this way

[lilac sluice]

bcs it is saturday and 8 evening in russia

and bsg is sleeping 😄

[frozen jungle]

yes ludvig

[harsh flower]

nice devs

[cunning sorrel]

stop trying to troll meat mouth

[rigid tartan]

oh emails are working for me again

finally jfc

[harsh flower]

nice prank

[cunning sorrel]

buddy just read like 5 seconds of previous messages

[low geyser]

same..just got my email

[harsh flower]

@cunning sorrel yes i figured

[rigid tartan]

guess we woke bsg up

[rigid tartan]

i was not kidding

[harsh flower]

L

[wary mauve]

same

[cunning sorrel]

its okay me either it wont come at the same time as everyone else their probably lying anyways

[harsh flower]

on

g

[cunning sorrel]

dont let a dumb dog fool you.

[low geyser]

Why would we lie lol

[cerulean cloud]

you can sign in on the website with your secret message or the authenthicator

[wary mauve]

i have payed 200€ and still cant play this game ffs

[cunning sorrel]

on god lol goofy ahh boy

im logged in on website too meat mouth

[fierce star]

Hey im trying to make an account and it wont give me the email vavicartion i made sure it was the right email, what do it do chat?

[wary mauve]

it dosent work

[rigid tartan]

it is actually working again

[fierce star]

it wont send me the email for the Two-Factor Authorization

[rigid tartan]

you need to log in again/send email again the old ones did not get sent

[minor plaza]

i sent an email about my account it got hacked and the hacker changed the email i have proof of it but the support havent replied to me what do ineed to do ?

[low geyser]

Just give it a min...emails were down and just came back up

[wary mauve]

yes i know bc i have same issue

[rigid tartan]

literally just got logged in, if you try logging in now you will get verification code

idk how else to explain this to you

[wary mauve]

not working for me...

[lilac sluice]

@low geyser r u on gmail?

[low geyser]

yes

[lilac sluice]

did u spam login logout until code came?

[cunning sorrel]

just relax everyone it will come eventually.

[low geyser]

no i just gave it some time to get the verification code

[lilac sluice]

i only got like 1h to play

lol

[cunning sorrel]

just call it quits then bud go enjoy something else.

ive been waiting for 2+ hours on 3 different login attempt verification codes in the span of 2 hours

[wary mauve]

now its working for me

[cunning sorrel]

i just got mine

[rigid tartan]

see i told you

[cerulean cloud]

lol

[cunning sorrel]

na u tried to troll buddy.

[fierce star]

thx

[fierce star]

thx

[wary mauve]

i got the fucking reset pasword email bot not the code wtffffff

[cerulean cloud]

I did get this, but the code was invalid

ok, worked, I'm in.. love restored BSG

[wary mauve]

fuck bsg i dont get the code for some reason

[cerulean cloud]

proof

just restart launcher and relog

[lilac sluice]

can you send me launcher install

[wary mauve]

i dont have the launcher that is the problem. im trying to log in in website to get the fucking launcher

[cerulean cloud]

https://prod.escapefromtarkov.com/launcher/download

does this do anything?

[wary mauve]

lets see

[cerulean cloud]

it's just this link

[wary mauve]

now i got 20 bitcoin mikners on my pc

[frozen jungle]

does anyone know when sale ends for unheard

[lilac sluice]

thank you @cerulean cloud

[untold roost]

guys i get on raid and after 2 minutes my fps stands on 10-20 and after few minutes bsod screen

[wary mauve]

Thanks it worked

[minor plaza]

hey guys if my account got hacked and the hacker changed the email how can i get it back ?

[rain mortar]

what do i do here

do i wait for next wipe or just try and get some shit

[austere dune]

its a video game you play it or you dont

[rain mortar]

true

[opaque field]

my account says expired

bought game in 2019

why??

[worn nest]

when is wipe? is it august

??wipedates

[white steppe]

You may find a list of wipe dates here. This may give you an idea of the upcoming wipe, or just satisfy your curiosity! #general-chat message

[solid tartan]

Any ideas why I'm getting Authorizion error when extracting. I've cleared cache from launcher. logged out of launcher and logged back in (just in case)

[slim spruce]

@trail gale There are no reimbursements for lost items

You can submit a bug report in the launcher to help it not happen again but it can't be returned.

[trail gale]

cool man super fun

[worn nest]

time to wrap it up for this wipe

[solid tartan]

Nahhh

[light basalt]

Any ideas besides the basic check ur spam shit how to fix your emails? i mean i only spent 140 dollars on this game i figure yk i could get an email back

[lyric sonnet]

yo

i got banned from flea while i was buying the stims for all on red, any fix or ticket support?

i cant even go to traders bro

[slim spruce]

wait 10 mins

dont skip captchas

[lyric sonnet]

it will fix on its own?

[slim spruce]

in 10 mins

[lyric sonnet]

hope to god it does

[steady stag]

anyone know why it isnt giving me the discount price?

[lusty copper]

it says -39.92 for discount

but then adds 29.44 for vat 20%

bruh that sucks

[steady stag]

thats because i bought the standard edition no?

[unique kettle]

no

[lusty copper]

you got the 22% discount

[steady stag]

oh bruh so thats the correct price? LOL ffs

[lusty copper]

i guess because of the vat 20%

[unique kettle]

that already influences the number you see on the preorder page. Hadn't you bought Standar, TUE would close 250 eur

[steady stag]

oh oh

okay thank you

[unique kettle]

yes, the sales pretty much usually only cover whatever vat adds (depending on your country)
It's a bit unfortunate that the price shown is pre-vat, but that is how it is

[steady stag]

okay no worries
thank you for the explanation :PP

[real junco]

How long does a flea ban stay and is there a way go get rid of it?

[snow citrus]

Hi guys, i just got banned from the flea while i tried to buy and sell rigs/backpack to Ragman for a question, does anyone know what i can do?

[verbal tartan]

wait patiently

[cedar sand]

https://tenor.com/view/yoda-star-wars-gif-11754851

[snow crane]

Can anyone tell me why my email doesn’t exist for the game? I reached out to support a few days ago and haven’t heard anything back about it. I have the receipt in my email but for some reason it won’t let me sign in or recover the account

[pliant gale]

is there anyway that i can submit a bug request? btr randomly just kills me when im running for exfil. didnt see it all raid. came around the corner and just killed me out of nowhere. i also dont know how to grab the raid id

[slim spruce]

i think sometimes emails go inactive if not used for a while. That or your email was changed.

[slim spruce]

in the launcher

[tribal spindle]

Any idea if it’s possible to disable/enable EOD perks for PVE/PVP gameplay? Feel like starting with the basic stash/no other benefits.

[verbal tartan]

what perks specifically?

you could just sell everything you start with

[slim spruce]

You can delete things. Otherwise this is a very unusual request and is unlikely to be granted.

You can try adding 1x1 items to restrict your gamma

[verbal tartan]

cant you buy a gamma at some point?

[tribal spindle]

Stash upgrade is what I truly want to disable

[verbal tartan]

better off just buying a standard account + pve tbh

if you want that level of "hardcore"

[tribal spindle]

Gotcha. I hope they’ll implement an option to disable/enable perks for other versions just like there’s an option to wipe at any given point

[verbal tartan]

could be a neat feature

[gaunt night]

Hi

i was trying to play but always i have to wait to much for matchmaking

[lusty copper]

i think scav on ground zero will be hard to find a match

try scav on like customs, factory, maybe streets, you might have better luck finding a game since more people are playing those maps at the moment

[autumn token]

where to report about account

[plush lynx]

Is the black exfil supposed to take the black face shield? Or does the black face shield have an incorrect description? (Even, does the black exfil helm take any face shield?)

[timid lintel]

the black version takes no faceshield, the tan helmet one can use both the tan and black shields

[stray osprey]

Has anyone had issues with gunsmith 25 not working?

[plush lynx]

noticed, but I was wondering if it’s intentional design

[rigid tartan]

verification emails not sending again?

[turbid swallow]

yeah

[sand plaza]

hello anyone can help me

e can recovery my password i make send email to recovery but i dont recevy anything

[turbid swallow]

can u help me too with that

[neat ruin]

so another day another weird tarkov special error, "cannot establish server" "user action required"? any idea? I didn't even touch the pc for days. tried to reset modem too..

[shadow bone]

💀

[turbid swallow]

email code working guys

try now

i mean two factor authetication code

[oblique wing]

я второй день прошу службу поддержки помочь мне авторизироваться на сайте, почему нет ответа?

[quiet summit]

??Modmail <@1195196127071436954 >

[white steppe]

Hello! In order to use modmail, please open your DMs to server members.
If the previous does not work ; will have to adjust your per-server Privacy as well.

https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png
https://cdn.discordapp.com/attachments/983260800791756820/1047686581575766047/image.png

[quiet summit]

@fleet oyster

Your modmail has been closed

See the above

[mighty rock]

How do you set the channel size now when creating a new one?

nvrmind just got it

[woeful scaffold]

Hey I'm having a battleye issue. Disconnected every game last night because there was some error related to battleye losing connection. I have a super fast connection (3 gigs) and have good latency. Im hardwired.

I have uninstalled and reinstalled both BE and EFT, so what gives?

[slim spruce]

does factory work?

[woeful scaffold]

I'll try one.

[proven bobcat]

Hey yall, just joined the discord and got a question and would be awesome if someone could help. When playing PvE with friends i keep getting disconnected and getting a message saying my anti-cheat connection failed and i'm not sure whats wrong. it started happening after this most recent patch and its been a little frustrating. It doesn't happen when im playing solo PvE, just with friends is when it happens.. if someone could help, it would be very appreciated!

[slim spruce]

Does regular tarkov work on factory?

[proven bobcat]

yes

[slim spruce]

no disconnections there?

[proven bobcat]

no

[slim spruce]

how about other maps?

on pvp

[proven bobcat]

i can try one on PVP, give me a little bit

[proven bobcat]

Yeah the other maps work @slim spruce

[slim spruce]

without disconnections? Then I am not sure what the problem is. Maybe verify game files.

[proven bobcat]

yeah no DC'ing, but i've also tried verifying the files and it says everything is good. its weird though because it doesnt happen every raid either. its like a 50-50 shot on whether or not it will do it which is weird.

[light basalt]

mine hasn’t worked yet

[fast fossil]

anyone experiencing that bug?

[oak latch]

guys, Ive been having this issue were my ingame audio is SUPER low at 100% but when i record the audio is much louder after watching the play back. Has anyone found a resolution to this

[oblique wing]

good afternoon, there is a problem because of which I have not been able to log in for two weeks. the confirmation code does not come to my main email [e-mail], all the methods regarding checking spam, creating a white list, etc. have already been completed. I ask you to send me the code to log in to my backup email [e-mail] so that I can change the email in the account settings

[silent tundra]

New beginning task is not showing up for me. I am level 55 prestige 1. I have reset my game and pc. I also cleared cache to no success.

[gaunt night]

Is Ground zero matchmaking dead?

[silent tundra]

Ok I dumb I thought it was a fence task.

[mossy sequoia]

Hello, could someone from LATAM help me? I'm trying to buy the game from the website, but it won't let me

[vestal zephyr]

Can you tell me if the mail servers are dead or still working?

[austere dune]

check your sound mixer

[drowsy token]

My buddy wants to play Tarkov but doesn’t have that much what’s a good laptop that’s not to pricey that can run tarkov

[slim spruce]

what is the problem?

[slim spruce]

to play tarkov well you'll need a pretty good laptop, it would be better to get a tower pc

[gaunt night]

Does my level reset after a wipe?

[vivid briar]

Yes.

[drowsy token]

Everything does

[broken dust]

https://www.reddit.com/r/EscapefromTarkov/comments/120girt/new_oled_monitor_extreme_flickering_in_menus_any/
i wanted to upgrade my monitor to qd oled 360 hz, how can i make sure i dont get "flickering" issues? Tarkov is one of my main games. Can anyone with an OLED please share his experience

[slim spruce]

This may happen with low frame rate, the menu is locked to 60hz, it should not happen in raid with higher frame rate.

It also may be due to the VRR

That may be on the OSD in the monitor itself to disable vrr control.

[amber gazelle]

Hey everyone i purchased the deadly frog skin, restarted the game twice and it is not showing up at all.

[mossy sequoia]

I wanna buy the game, but the Xsolla says
Payment failed
A temporary error occurred. No funds were debited from your account. Please try again.

[slim spruce]

any error codes?

[mossy sequoia]

None

[slim spruce]

wait a couple more hours, then contact support in a ticket on the website

[slim spruce]

contact xsolla as they handle all of our billing for us https://help.xsolla.com/

or try paypal

[vestal zephyr]

And someone can tell me what is the problem of losing connection to the server when I start raid? If someone says that I have a problem with the Internet, then no, I played Saturday and everything was ok, yes it was flying out but after restarting the game all became ok. Changed servers and the problem remained

[wintry geyser]

how do i stop my game form not responding

[unique kettle]

what gpu driver version do you have?

if it's nvidia, search the number up here in the chats to see if it's the version that crashes

[slim spruce]

does factory work without dcs?

[austere crag]

I got error 214 and now I can't go into trader or flea market screen. Google said that was failed captcha, but I didn't get one.. Tried restarting everything and clearing cache (what it said to do on google). Anybody know how to fix? Basically bricked my game. When trying to build through gunsmith, it says "banned from flea".

Edit: Solution=went into raid naked and died, then it worked again. However, it says I am temporarily banned from clea market for 2 minutes.....whatever

[whole ingot]

With the event going on what’s the best boss to farm or kill?

[cedar sand]

You were given a captcha but you must have just exited the menu too quickly, the solution is to wait for the ban to be lifted, it can be anywhere from 1 to 10 minutes, there is not "method" for removing it, you just have to wait out the timer

[austere crag]

There was a method for at least partially solving the problem. Problem #1 can't access trader screen at all, Problem #2 Can't access flea or flea UI, Problem #3 no information displayed as to why. Going into a raid fixed problems #1 and #3

[cedar sand]

Yeah you can't access it because of the ban

[austere crag]

Yes, I still have the ban, but can access trader screen now, and it shows flea ban timer.

[cedar sand]

Yeah, you have to wait out that timer, there is nothing that can reduce it

[austere crag]

I know that....obviously you don't understand the words I am using...I will leave it at that

[cedar sand]

You asked for a solution, the answer is: the only solution is to wait out your ban

[vestal zephyr]

Tell me where to look it up for I don't know what it is and I'll give you the exact answer

[cedar sand]

He is asking you if the Factory location works without disconnection

[waxen hazel]

hey I am new to EFT, and ive been looking at the new wipe changes and i gotta say, they do not support anyone but veteran players. Newbies like me already have a tough time, but the increased limitations will likely scare away any new or casual players that dont have 7+ hours a day to grind the game. Has this been considered? Im concerned the player count will drop significantly

[cedar sand]

The game is meant to be hard, it is in beta testing, they are testing features before the full release of the game

[sharp saddle]

can someone make an external download for tarkov arena with the right version

[shut spear]

when wipe

[cedar sand]

July

[fast tiger]

??when

[white steppe]

[shut spear]

hope is tuesday or thurdsay at most

theyve ruined the game with these events

[slim spruce]

in the pins

[cedar sand]

@dark gate do not post user profiles

[sharp saddle]

bro blocked me

@slim spruce check dms please

[vestal zephyr]

Yes, it turns out that the factory does not fly out, but on other maps occurs when entering the location loss of connection to the server. How can you solve this problem?

[cedar sand]

??pagefile

[white steppe]

#community-support message

[cedar sand]

Follow this guide, it might help, it appears you are running out of memory when loading the maps

[vestal zephyr]

It's weird a year ago everything was fine, and now.... Okay, I'll check it out

[dark gate]

im sorry it just looked def like a cheater and i wanted to let it be known\

[cedar sand]

Then please report them via the in-game reporting tools

[dark gate]

gotcha

[misty jewel]

hello everyone, anyone from the moderation please can help me?
im trying to login in the website, but for some reason when i put my code from the Authenticator, keep saying the code is wrong for some reason

[cedar sand]

Moderators are not support staff, support can be contacted at [e-mail]

[misty jewel]

can i just send a email for them?

[cedar sand]

Yes

[misty jewel]

thanks

[light totem]

whenever i play labs and only labs , like 1 minute into the raid my fps will drop to 40 from 144 and stay like that for like 30 seconds , anyone know why?

[fast tiger]

whats ur GPU?

[worn arch]

Cant load into a scav game all day yesterday, can’t load into any game today. Fully loads then crashes over and over. Been about 30 min of this…

[silk chasm]

I've bought the upgrade for PVE but it's still unavailable. Did someone have this problem?

[fringe viper]

can anyone help me diagnose this problem its a little worse full auto

[thin copper]

have you recently switched gpus

[fringe viper]

yes sir just got a 6800 xt

swi6tched from a 970...

\

[thin copper]

if you had any nvidia drivers delete them

update to the newest amd drivers

friend had the same problem and that fixed it

[fringe viper]

how do you delete nvidia drivers

[thin copper]

go to control panel and find them then delete them

[fringe viper]

cant open it because it says that i dont have a nvidia card in my pc

[light totem]

7800 xt

[thin copper]

?

cant open your control panel or the drivers?

[fringe viper]

no control panel doesnt open

shows an x then says i dont have nvidia card in my shi

maube nvidia app

[thin copper]

do you have ddu

if not download it

[fringe viper]

what is that

[thin copper]

https://www.guru3d.com/download/display-driver-uninstaller-download/

[cedar sand]

There is a guide for fixing this issue in the pinned messages

Follow the steps exactly as shown and it will be solved

[fringe viper]

pinned messages?

[fallen slate]

#community-support message

[thin copper]

just steal my thunder why dont you

[fringe viper]

just did that ima see how that does

better have no viruses mf

i new

bro prob got me some malware

[cedar sand]

Display Driver Uninstaller is not malicious

[grave forge]

Does tarkov run okay on just a regular ssd or do I need to keep it on my ssd nvme?

[tall vortex]

Faster = better

[slim spruce]

nvme would be better

[timid lintel]

try to keep it on your nvme if you have space

[grave forge]

Ig I just need to buy a second one then

[timid lintel]

how much space does your first one have?

[grave forge]

1tb

[timid lintel]

you could upgrade to a 2tb, or do you have another slot?

[grave forge]

I got 2 slots

[timid lintel]

you'd only have to free up about 60gb for tarkov it shouldnt be too hard

[grave forge]

I got 1 hdd and 2 ssd and nothing to store on them tho😭😭

[timid lintel]

you got all that and cant free up 60gb? how much do you have downloaded 😭

[grave forge]

I got hella games

[timid lintel]

you should clean out your drives man

that's crazy

[grave forge]

All I have is games

[timid lintel]

start purging

[grave forge]

Ima put my slow paced chill games into my ssd since they don’t need that much

[distant ruin]

Dear team, I was trying to purchase multiple things on flea market and missed the captcha test. I received the notification saying I am "banned from flea market" and so that I cannot access to the trader either. I waited the cooldown of the flea market but found that still have no access to the flea market and traders. I tried to restart the client and clear the cache but it does not solve the issue. What should i do?

[cedar sand]

You must wait until the ban is lifted

[distant ruin]

How long will it last?

Cooldown of flea market has already finished so I have no idea how lont it will lasts...

[slim spruce]

10 minutes first time. Hover over the add offer button.

[distant ruin]

sure, i will wait a bit longer then.. I cannot even enter the flea market panel lol. I've got kicked out instantly when i tryed to enter trader or flea market haha

thanks a lot!

[pallid sierra]

ok

bought the game am trying to log into launcher but wont send the confirmation code to my email

do i just have to be patient with it ?

[cedar sand]

There is a pinned message with steps you can try, but the most common solution is just patience yes

[pallid sierra]

Thank you

[trim cradle]

hello ppl just got eft dont knoe much anybody willing to teach me?

[fringe viper]

you a clutch cookie

[fringe viper]

honestly aint hard just stick to ground zero til your familiar with movement and how good everyone else is level up your sense of urgency in this game and then move on

[fringe viper]

personally i do svac then use that stuff for a pmc and go back and forth to practice

scav*

[distant turtle]

unable to get email code just bought game any ideas?

[cedar sand]

#community-support message

[distant turtle]

welp i guess i get to wait for my support ticket

[kindred sluice]

im not getting the authentication code in my email after repeated tries, any tips

[distant turtle]

good luck send a support ticket and pray you actually get a response

[pallid sierra]

i cant do that i logged out to see if logging into the browser would of worked and no am soft locked out of my acc

[pallid ledge]

im not getting the email its saying it sent me

[kindred sluice]

how do you send a support ticket i cant find it on the support page on the website

[pallid sierra]

sounds like the automated system is down seems like alot of people are unable to rn

[pallid ledge]

oooohhh :(

i just wanted to download thje game aging

[kindred sluice]

i just finally got the email and now it says the code is wrong

[lusty copper]

the code may have already expired?

[kindred sluice]

yea thats probably it but its the only 1 ive got

[lusty copper]

try again and see if it works instantly this time since you got the last one

if not then idk, sucks that theres problems with it rn

[pallid sierra]

i got one to reset my password tried that and still unable to recieve the one to actually install the game TvT

[pallid ledge]

same

[pallid sierra]

I GYOT IT

[kindred sluice]

same

[pallid sierra]

downloading now

hype

[pallid ledge]

i havnt :(

[open root]

Also not receiving my confirmation code. All other mails are coming in. Even support ticklet mail.

[pallid ledge]

i didnt do a support

should i?

[open root]

yeah maybe log a support ticket as well...

[fast tiger]

how long ago did you requested code?

@pallid ledge

what are your email providers?

[open root]

requested in the last 10min, now again

[fast tiger]

can take up to 2 days

[pallid ledge]

i am 53 min into my movie

[fast tiger]

then have patience

[pallid ledge]

gmail

[fast tiger]

checked spam folders and such?

[pallid ledge]

i dont think a verification code should take an hour

i did

[vestal zephyr]

Okay, what if the code doesn't arrive for a fortnight? That's not two days

[open root]

yes receieved the support ticket mail, which is the same email the confirmation code comes from

[fast tiger]

i am watching all help channels since a year.
occurring problem
People report, that it comes, just not immediatly

[cedar sand]

Then email support

Codes can be delayed for some people

[pallid ledge]

wack

[fast tiger]

I requested a code recently, i use gmail. 2 times
It came within seconds

[vestal zephyr]

I wrote but I only got a script why the code is not coming and how to solve the problem, and then there was nothing.

[pallid ledge]

how you did that

[open root]

also on gmail. I just did a reinstall on new HDD and now its not coming. Always used to recieve in a few secs

[fast tiger]

For some it doesn´t work immediately, but most people say it comes after day or two

[cedar sand]

Well sorry, no one here can offer help, support are support, we are players

[vestal zephyr]

I'm getting one, but my friend isn't... For a fortnight we can not enter both in the profile and in the Launcher, he wrote to the support service, but he only sent a script to do what to do, he did and all in vain....

[vestal zephyr]

I understand, but it's weird why he can't come

[fast tiger]

we? but you getting the code?

[vestal zephyr]

From my main email, yes, but a friend gave me his email and password, then I try and fail and he can't get it for a fortnight

[cedar sand]

Sharing accounts is against the game rules and can cause issues with the account being permanently locked for security reasons

[fast tiger]

genius. they getting a code request from 2 different IP addresses

[vestal zephyr]

Genius perhaps, but when he tried it himself for a fortnight... What to write to the support service, what not, no use...

[vestal zephyr]

Here is an example of his message about this problem

[fast tiger]

write support:

⬇️

[white steppe]

[e-mail]

[fast tiger]

write support. they have a reply time of weeks sadly

can take weeks

[light dew]

I changed my email using the email change function, but when I bought a new computer and tried to log in, I didn't receive any emails. What should I do?

[vestal zephyr]

Try to log in or write to technical support, I haven't found any other way out myself yet

[light dew]

ill try it

[sullen flicker]

im not getting a emial verification code

[cedar sand]

#community-support message

[deep wharf]

so, trying to redownload the game for the first time in a couple years - not receiving any verification emails... Any tips? I've done all the suggested troubleshooting methods and still nothing.

[cedar sand]

Please read one message above your message

[proven aurora]

Anyone know why I'm constantly getting server connection lost after getting on raid on streets? I can play for first 30 seconds and then it just disconnects me every time I join till I will just die. Everything was just fine before this 100% boss event and I'm playing on PVE. The rest of the maps work fine too.

[cedar sand]

What are your system specs?

[eager sleet]

please dm me your email, making a list to pass up

[eager sleet]

please dm me your email, making a list to pass up

[eager sleet]

please dm me your email, making a list to pass up

[light dew]

https://www.escapefromtarkov.com/support/knowledge/521

I'm assuming this feature doesn't affect logins?

im still not getting confirmation code

[eager sleet]

please dm me your email, making a list to pass up

[proven aurora]

rtx 3060, 32gb ram, i7 12gen

[sullen flicker]

dmed

[cedar sand]

And your game settings?

[proven aurora]

Those are pretty low for a better visual, lots of things to the lowest with an DLSS on balanced

[cedar sand]

??pagefile

[white steppe]

#community-support message

[cedar sand]

Try following this guide, it may help

[bitter tiger]

Is there some sort of a trick I need to do to get better fps? I have RTX 4070, I7-14700F, 32gb ram. I can change all the settings, and still can't get past 90fps and in customs, parts of the map it drops to like 50-60. Im using 1080p. Just bought this pc and I'm suprised that it runs so poor.

[proven aurora]

Aight, will check on that one

It disconnected me again. I think I will just have to wait till this event ends and check on later. Thanks for help anyway:)

[brittle robin]

Tried to login a few days ago to check out the new wipe and I couldnt. 2FA failed to send a code (bsg email whitelisted), I couldn't change password (no link sent) nothing, no response from support email not a thing I could do. Nothing on the "support" section of the website helped. Could anyone help please?
Thanks for your time.

[eager sleet]

If you are sill having issues please dm me your email address so i can make a list and pass it up so it can be looked into

[vestal zephyr]

Please feel free to consider this email [e-mail]

[brittle robin]

Thanks will do , I will wait a while longer for the 2FA to send a link if nothing appears i will be in contact. Thanks for your time.

[eager sleet]

Added

[vestal zephyr]

Thank you

[queen mural]

i just failed a captcha from doing a barter for the ratnik helmet and now it says im banned from the flea. is this a permanent ban or temporary?

[fast tiger]

Just minutes, maybe hours

[open root]

I tried now again and all the confirmation codes came through at the same time. So I am sorted thank you!

[eager sleet]

all good

[merry elk]

guys my game is stuck on loading profile sequence any ideas?

[sly hamlet]

Does anyone now why my 22% discount doesn't count?

[slim spruce]

click subtotal to see the vat

[sly hamlet]

Oh my bad, thanks

[winter drift]

Is there no discount on stash and pve upgrade?

[slim spruce]

I do not think it does for expansions as it's not listed.

[fast tiger]

what are your PC specs?

[fluid sandal]

My game fails to load some maps completely like woods always crashes before i get in, has anyone else had that happen?

[verbal tartan]

Depending on your specs could be a hardware issue, tarkov is very demanding

[light dew]

im stuck on loading screen

[tired lava]

Is it always like this?

3 days to respond, each response a different person asking for the same information like, I literally started contact providing all of that information, don’t they have access to the initial email?

[whole ingot]

Is there any other cool tracksuits to get from achievements other than Master Of Ultra?

[wraith prawn]

Hey, I got a major issue trying to install the game.

Every single attempt I try to download the game, the download stays stuck on 0%, and after about a minute, the entire computer freezes up.

I found a post from 3 years ago showcasing this exact issue, however there was no solution posted, or whether it went away after a while.

I've already gone through the necessary procedures; Ran a pc scan in case there was any malware at play, have ran chkdsk (which I've also done a while ago due to similar suspicions) but everything came out fine. I've tried install the game on both of my two storage drives (one is HDD, one is SSD) and both have the exact same issue.

Would anyone know how to fix this?

[slim spruce]

computer specs?

the computer freezing during the time the launcher takes to reserve space would be a pc issue not the game

[wraith prawn]

AMD 3.5ghz quad
GTX 1070 with 4gb vram
32gb RAM
200gb available on both HDD and SSD, I have the same issue when sent to either drive.

[slim spruce]

what amd processor exactly?

[wraith prawn]

Minus the cpu, everything else is above the recommended specs, but well above the minimal ones

uh, iirc 1500X 3.5ghz

[slim spruce]

the computer freezing during the install process would mean this problem is with the pc itself. You may need the manual install method in the pins

i see it stop

[wraith prawn]

....??? why the hell is discord auto-censoring thát?

[slim spruce]

the bot will mute you

if windows is on an hdd that could cause this

[wraith prawn]

weird, this makes no sense. I've never had any issues with any game at all, even much heavier-duty games install and run completely fine.

nope windows is on ssd

[slim spruce]

manual install in the pins

[wraith prawn]

taskmanager also reports no strain or issue. I see the launcher using disk usage as-expected

downloading the manual one. Any clue what could be the cause?

[slim spruce]

I've told you the cause like 3 times

[wraith prawn]

No I mean, I know what you said, but none of my diagnostic tools used report anything is faulty. In either case, I'm trying the manual install rn, will let you know how that one goes!

[slim spruce]

your pc parts are too old

[wraith prawn]

I wouldn't doubt that, sure, they're from 2017, but isn't that what the site prescribes as recommended?

[slim spruce]

the old specs on the website are horribly outdated

[wraith prawn]

That can explain it, yeah

[mild flame]

8 years diff is kinda big.

[wraith prawn]

Oh I know, but the parts have been running fine even for games released this very year. Oblivion Remastered, for example, works fine on my 2017 rig. Monster Hunter Wilds has been the only game so far that my pc says 'no' to.

(that, and any game that has baseline raytracing, because that's 20-series and upwards only)

[raven rain]

yo if i kiled zryaichy with encoded dspt what is the quest i get to earn lightkeepr back?

[wraith prawn]

@slim spruce moment of truth, all is downloaded and extracted, trying to set the root path now in the launcher.

Someone over at reddit mentioned that the launcher could have issues trying to assign the install to a drive if the launcher itself is on a different type of drive, would you know anything of this?

[worn nest]

does arena also get wiped with eft wipe

[shy coral]

i think it does, yea

[wraith prawn]

It's checking file-integrity now on manually setting the install path and it's actually progressing!

[hearty shore]

you need to download some framework

[worn nest]

ddoes predator clothing stay after wipe

[wraith prawn]

???????

[hearty shore]

is it working now?

[wraith prawn]

99% file integrity

[hearty shore]

so its downloading?

[wraith prawn]

oh god darnit. Uh, it's outdated, hahaha

[hearty shore]

just update

[wraith prawn]

whew, no issues there

[hearty shore]

you play VS though? goated game

[wraith prawn]

Vintage Story 😄

[hearty shore]

yeah

[wraith prawn]

yes I play that!

I saw the news about them picking up on a gamemode idea left in the wake of Hytale's closure.

[hearty shore]

yeah just waiting for them to do the next update

[wraith prawn]

same, kinda. I hope this update will make it possible to keep play on the 1.20 map and not keep forcing a reset.

But let's not derail the tarkov support chat further 😂

Game seems to be working, @slim spruce!

[hearty shore]

fair enough. if you need help with anything game wise let me know im down to help you out

[wraith prawn]

o7

[wintry geyser]

the past week i have crashed in like 40% of my raids. i play on local host and not on BSG server so i loose the progres i get durning the raid. Is there a way to fix this error?

[strong portal]

So this player... I was shooting at him with shotgun.. He was standing so I had clear few shots, even in the head.

And he couldn't die. And then he just turned at me and killed me.

Is this normal?

[worn nest]

ddoes predator clothing stay after wipe

[cedar wasp]

since its linked to an achievement it does but you would have to reach the appropriate level and pay for it each time

[worn nest]

o7

[fierce oyster]

yoo can someone help me out here i just bought tarkov and went to play for the first time and it says my account is banned.. i havnt even played it yet how could i be banned

[loud moss]

[valid bison]

hi i need help He asks me to make the captcha verification and when I do it does not leave a session and stays infinitely there and when I close the captcha I throw the errors attached to the tests

I already tried restarting the router and a friend tried to log into the launcher with my account and it let me, and I don't know what the problem is as to why it won't let me log in.

[sweet bear]

I had this one for what it's worth. Changed password and cant login. We're in it together gamer
resolved after multiple restarts, and a computer restart

All I do is play PvE idk what the suspicious behavior thing is

[hollow burrow]

yo if i have nvdia geforce gtx 1070 , 16gb of ram , intel (R) core (TM) I3-10105F CPU can my pc run tarkov ?

[edgy leaf]

I'm looking at purchasing the Unheard Of Edition, but the wipe is very soon, will the items/rep i get from this version carry over or will i lose everything and have to start again?
THank you

[ancient trellis]

I bought tarkov in 2022, and have factory reset my pc since. I am using the email I used to purchase the account, but it doesnt say the email is linked to an account. What should i do?

[blissful plank]

Cqnt login to my account, says the maximum attempts have been reached and that the account was locked temporarily, several days ago I changed all the info, password email, all of it. Would a hacker on the old email still be able to try and brute force it after that, tried contacting support 2 days ago to force log out all devices, but not forever hopefully

[slim spruce]

contact support about this problem vai email

??support

[white steppe]

[e-mail]

[frozen pulsar]

Hi guys, I've recently updated my hardware for the new wipe and I'm not able to login neither via website nor via launcher as I'm not receiving the verification email, authentication on the other end is ok. I already spoke with my email provider and nothing is blocking BSG emails on their side. I've already tried some troubleshooting surfing the internet, no one worked. Do you have any advice? Thanks!

[blissful plank]

how long does their team normally take to respond, sent a message 2 days ago through the acc i cant login to anymore and sent an email today due to not being able to login and see support messages now

[slim spruce]

a couple days

[blissful plank]

so i cant login until then? guess i can try and wait until the timer runs out and try to try before someone else does

[slim spruce]

this problem comes and goes I am not sure what causes it

[blissful plank]

waiting an hour between attempts is pretty damn sucky ngl, cant even reset the password because of it
edit:and it even had me use the auth app this time and still locked me out

[livid cipher]

Anyone know anything about the collector not unlocking (pve) checked every available list online of quest needed and i did all of them. Restarted my game multiple time, went into a raid and came out, nothing.

[proud creek]

is it possible to get a refund on an upgrade purhcase?

[slim spruce]

there are no refunds unfortunately

[proud creek]

okay thankyou

[slim spruce]

what did you buy?

[cedar sand]

If you do not have the quest then you do not meet the requirements

[carmine loom]

why do bsg keep getting more and more updates that make the game harder, people who cant/dont want to grind 24/7 just to have fun. would be nice if tarkov made it optional in the beginning of a wipe (when you create your character) to be able to buy stuff for hideout atleast, weapons i can sort of understand but still, it was a nice system, you made money to use for gear/weapons and save up money for hideout stuff you didnt want to grind to find

[cedar sand]

It’s a beta test, they are testing features for the full release of the game.

[carmine loom]

the problem is it makes the beginner/more casual players to suffer and only the real sweats will find it fun

[cedar sand]

The game is not meant to be easy, it is meant to be hard and it is meant to be a grind, if you don't enjoy it that's fine, you aren't forced to play it, the developers have a goal in mind and they are testing features that they want to add

[carmine loom]

true but the game is a grind as it was thats the issue im having that its getting even worse

[edgy turret]

yo if i got Ioggged out of my account and i had to get a authroization emaiI is there anything i can do to make the emaiI Iike send

[summer snow]

Hey so does anyone know how to gift the right copy of EFT to friends?

I am in NA and the person I want to gift it to is NA as well

do I buy the "Other" version which can be launched anywhere but europe

[slim spruce]

if it doesn't come it should soon, this problem comes and goes

[slim spruce]

If you are sure where they are, Other/USA is for everything not in Europe. If in Europe they need Europe (region free). Cis/RU is Soviet Union contries only.

If you are not sure, EU will always work but it may be a bit more expensive outside of the EU.

If you're sure they're in NA, get them other.

[summer snow]

they're in NA

so i'll get them that

[slim spruce]

To use a gift code they must use it on a new account they made.

promo code section while logged into the website.

[tall gazelle]

yo

[craggy mango]

Anyone know how to get the game to function?

[summer snow]

SO I know they are NA, so I got them the "Other" then they bought the pve expansion.
Now when they have tried to download it they get an error where they can not launch it due to integrity being compromised (Error codes 103003 or 109002) We have tried numerous things from clearing out all BSG related files and redownloading the launcher and game 2 times, we have tried running as administrator. Still not to work

[craggy mango]

Did you mess with file locations at all? Had an issue and found that my download directory was messed up so each time I Uninstalled and reinstalled it would give error

[slim spruce]

white list the game and launcher folders in windows defender, reboot and reinstall once more

[slim spruce]

not enough disk space would be if C is full

they'd have to change the temp folder in launcher settings to not be on C if that is full

[summer snow]

Interesting we will try all that tomorrow as they passed out

[inner zinc]

I don't what happend, [PvE-Interchange-Rainy] My character was moving by itself like drifting, i can't move forward it goes kinda right, right goes right, left goes Front-right, back goes back,. While crouched it moves at same speed like running, (no running sound), and being lying on ground move normal speed (walk) and drift from left to right. I tried to run but cant run to sides, no run animation.

[slow sun]

just installed the game after a year of not playing and whenever i launch the game i just get stuck in a loading menu. games not frozen. crash handler is open but it isnt visible. not sure how to fix this

cache clear. no missing files.

getting System.NullReferenceException error

[slim spruce]

@summer snow your default temp folder is on the drive the launcher is installed to. If you keep getting full drive errors you must change the temp folder in the settings of the launcher or make space

[merry elk]

r7 5700x 16gb ddr4 ram and gtx 1060 6gb

[verbal tartan]

Is recommend getting more ram, (either by getting another kit of what you have) and looking around for a better GPU, depending on where you live you can find decent deals on Facebook marketplace, or a few sites have good deals on older cards

[merry elk]

i'm broke also i'm 18 here is that

[verbal tartan]

Can't do much about that mate besides recommend getting a job

[merry elk]

true but also that's kinda got complicated. I got into University of internal affairs and i can't work in like a year.

any ho. Is there any fixes like software stuffs?

it was okay like few weeks ago.

[verbal tartan]

If you haven't tried already, a clean install might help

[merry elk]

didn't help either. I installed both launcher and the game

[fossil drift]

Anyone know if hot zone is still bugged? (unable to place the armor plates on reserve)

[balmy orbit]

Hey guys, is there an admin available by any chance?

[verbal tartan]

Not an admin but if it's a question what is it?

[gaunt ocean]

how do u become a sherpa

[balmy orbit]

I opened my bsg launcher as usual and was signed out for some reason and when trying to sign back in it was saying email or password incorrect. It ended up being my email so I went and re-registered and now it's saying I need to buy the game again 🤷‍♂️

[gaunt ocean]

or an emisarry

[verbal tartan]

I am no expert but that kinda sounds like you may have made a new account instead of signing into your previous one

[balmy orbit]

Yeah it said my email wasn't registered but I've already had like 200+ hours in the game 🤦‍♂️. I can't get onto the EFT webpage just now either so I didn't know where else to go for help 😕

[verbal tartan]

Do you have multiple emails?

[balmy orbit]

I do but I only use 1 of them

I'm starting to wonder if I've actually been hacked 😭

[verbal tartan]

Check your emails for bsg related stuff like the verification from signing in, it might be the other email

[balmy orbit]

Yeah there's nothing at all in my other emails 😕. I guess I just need to wait until the website is back up and try get something sorted from there.

[verbal tartan]

Lucky for you it is back up now

Wish you luck in your situation

[balmy orbit]

Thanks 🙏 and thanks for trying to help too ❤️

[vestal zephyr]

I want to write here because I wrote about the mail and the fact that it can not come 2FA on it, but it worked, after two weeks the code came, or support helped, or the site was redesigned and got the letter. I'm so glad)

[silk raven]

How can i restrict the voicecall rooms to a certain number?

[gentle depot]

What is this error and why cant I use the flea market and why all my listing got removed?

Anyone here that can help me?

What if i clicked the flea before, and now i lost 8mil because my listing got removed... (listed a dorms marked and other stuff)

I am playing PvE

[lethal gale]

anyone know a workaround for this?

ive tried changing dns, resetting everything and whatever solution on the internet.

What worked for me and I'm still using for months is WARP, a cloudflare software that acts as a vpn/proxy

I have emailed support with the necessary information for them to unblock or something but nothing happened yet

[nimble crater]

Guys, I have this problem that arose right after I changed the email of my account, I sent the email to support on Friday and until now I haven't received an answer

[frozen egret]

Guys do you have a sound problem in EFT?? I can`t hear anything, when some1 is running below me i hear them running left. I constantly don't understand where the sound is coming from, although this has never happened before this wipe, please help if anyone knows

[strong bronze]

did you restart your pc

[frozen egret]

nah it is not a temporarily problem, i have it for the whole wipe

[versed elm]

how do i create a 3 user channel?

[forest mason]

I need help, my account was hacked and now to change my password i need to do the two factor authentication but i cant do that since i dont have that

[nocturne girder]

I need to activate warp (cloudfare) to be able to open the launcher, then I went to open the website and now I'm blocked, I can't open it

[vocal sail]

trying to log into my account with two factor authorization but keeps saying wrong code entered

[lapis lion]

Hey, my game does not load in. I start Tarkov in PvE mode and i can wait for hours but the loadingscreen will not end. Is there any fix for that?

[fast tiger]

what are your pc specs?

[lapis lion]

what exactly do you need?

[fast tiger]

write support

??support

[white steppe]

[e-mail]

[fast tiger]

how much ram and what gpu

[lapis lion]

16gb ram and a AMD Radeon (TM) RX 480 @fast tiger

[lapis lion]

it always worked before the sound update

[fast tiger]

try incerase pagefile

??pagefile

[white steppe]

#community-support message

[nimble crater]

Does anyone know how long?

[lapis lion]

tried it, doesnt work

[nocturne girder]

How long does it take for BSG support to respond to the email...

[fathom ravine]

can someone tell me why in the site the game costs 16 dollars but when i go and try to buy the game go all the way up to 50 dollars ?

the standard version

[slim spruce]

what is 16$ exactly?

[fathom ravine]

the standard version of the original eft

[slim spruce]

which region of the game?

[fathom ravine]

Brazil

[slim spruce]

You didn't choose LATAM region game

You chose other

[fathom ravine]

??

it is selected

[slim spruce]

you chose other on the tarkov website, not latam?

Are you on a VPN?

[fathom ravine]

nope

[slim spruce]

it should not be showing USD

[fathom ravine]

dont even know how to use

[fathom ravine]

i know

[slim spruce]

On the tarkov website before you go to xsolla you choose a game region, choose LATAM not other.

[molten mauve]

I'm currently running into the flea-market banned bug. I missed the captcha once and now I cannot access traders or flea market. I've cleared chache, deleted logs, and verified integrity multiple times. Each time I reboot, i've gotten a 10 minute ban. the most recent one being 30 minutes. I'm about to uninstall/reinstall and reboot my pc. Is there anything else I can do to fix this?

[nimble crater]

se a conta for antiga vc tem q criar uma nova mn

na regiao latam

[fathom ravine]

aí é foda pae

mais vlw tmj

[slim spruce]

English only please

[fathom ravine]

i was responding to jaaoo

sorry

[nimble crater]

mb

[nimble crater]

Can you help me sessamy?

[slim spruce]

you must wait for a reply from support

[nimble crater]

Do you know how long in media for the support answer I’ve been waiting for a long time already

[slim spruce]

a couple days, maybe more since wipe is soon

[molten mauve]

I got the 214 error the first encounter but no error messages since then. When clicking on the traders tab, I see a captcha pop up for like 0.1 seconds and then it kicks me back out and says i'm banned again. Any help @slim spruce ?

[slim spruce]

you can't skip the captcha or you get banned for a short while

[molten mauve]

I didn't skip it. I messed up once, and each captcha afterwords doesnt give me enough time to even look at it

[nimble crater]

okay

[nocturne girder]

the same problem

[nocturne girder]

y can help

[slim spruce]

disable any vpns, and you may need to reboot your modem/router to get a new IP

or wait it out

[nocturne girder]

i do that

disable, open cmd ipconfig/flush dns, reboot modem/pc

[slim spruce]

that doesn't change wan ip address

[nocturne girder]

not work

[slim spruce]

only local which does nothing

[nocturne girder]

hmm

[slim spruce]

you need a new WAN ip

[nocturne girder]

but a reboot modem

how i do this

[slim spruce]

unplug it

[carmine dragon]

it's just for me or to upgrade from standard to "Prepare for Escape" is $48, but to buy a new account is $36 lol

[nocturne girder]

I already did that

[slim spruce]

"Suspicious behaviour. CF-RAY

May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]"

from https://www.escapefromtarkov.com/support/knowledge/426

[nocturne girder]

ty

[nocturne girder]

That's not it, after updating the website it's not working

[nimble crater]

I'm talking to those who live in Brazil

[nocturne girder]

im live in brazil

[nimble crater]

It worked for me

[nocturne girder]

today?

[nimble crater]

yes

I created a new account and it was

[slim spruce]

Oh yes, are you on a new account without owning the game yet?

LATAM can only be chosen then.

You can't upgrade with LATAM prices.

Such as from Other/EU/CIS to a LATAM price upgrade.

You can only go from LATAM to LATAM

[nocturne girder]

I have a new account and I bought ARENA with the LATAM price, but until yesterday I was able to get the LATAM regional price and today it no longer appears

[slim spruce]

If it worked for him I don't know what to tell you.

You're the only one with this problem so far.

[nocturne girder]

Standart Edition [LATAM]

[slim spruce]

are you buying a gift?

[nocturne girder]

no

[slim spruce]

it may show the true price before you buy

Otherwise you may be on a VPN or some other problem.

[twin lion]

help pls

[nocturne girder]

I have the VPN disabled, I changed the IP to access the website but it shows the regional price but when purchasing it shows the global price

[mild loom]

hi guys im having a problem where any map i load into my game will stutter and drop fames to like 10 for a bit then go back to normal idk why tho - i have a rtx 3070 ti and a ryzen 5 5600x so shouldnt be hardware problem any help?

[split oar]

question, can u put stuff from the stash in the sort table and fill the stash with the scav stuff and return to the main menu without losing the items? hope its not confusing.

[slim spruce]

the sorting table must be emptied before leaving it

[split oar]

tysm

[crimson latch]

Yo I just prestiged from usec to bear and I don’t have any clothing I unlocked from the battlepass or the winter clothing is there any way to fix this

[lapis lion]

Hey, my game does not load in. I start Tarkov in PvE mode and i can wait for hours but the loadingscreen will not end. Is there any fix for that? Increasing the pagefile thingie did not work.

[slim spruce]

There is a bug regarding having too many stacks of items causing this.

It will be fixed soon.

[lapis lion]

so i cant play till its fixed?

[slim spruce]

If that is the cause, yes.

does PVP load?

[lapis lion]

let me test

can i change to pvp in the launcher?

[slim spruce]

no

[lapis lion]

welp then i cant test it

thx for the help tho

[slim spruce]

other things to try are verifying game files and deleting ini files for the game

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

everything in here

this rests binds and graphics settings

[lapis lion]

okay im doing the bug report rn

ill test that later

[slim spruce]

and make sure those folders and files are not read only

[serene mountain]

Is battlepass wiping, please I need to know before I lobotomize myself playing arena for 10 hours

[twin lion]

help pls

@slim spruce

[slim spruce]

what errors exactly?

[twin lion]

.

[slim spruce]

that is not the whole error

[twin lion]

I enter the correct password, but I get this error

[twin lion]

Oh, yes. Sorry

[slim spruce]

Disable any vpns

[twin lion]

Already

[slim spruce]

"Suspicious behaviour. CF-RAY

May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]"

from https://www.escapefromtarkov.com/support/knowledge/426

[twin lion]

kk. Thx

[nova bone]

Is it worth buying escape from tarkov rn for 51 euros or no ?

[serene mountain]

Is the battlepass wiping i mean

[pallid granite]

if i upgrade from eod to unheard i dont lose anything from eod? like free dlc and so on

[flint walrus]

Will anything from this wipe affect pve?

[pallid granite]

prolly the stack limit

only that im guessing

[wooden plume]

Im trying to buy eft standard edition and im being charged 42 dollars instead of the 16 dollars in the store page. Im from South America if it helps.

[slim spruce]

do you own the game(s) already on this account?

[wooden plume]

no

[slim spruce]

no VPN?

[pallid granite]

fresh meat, delicious

[wooden plume]

also no

[slim spruce]

It seems to be a problem right now, please wait for a fix.

[wooden plume]

will do, thx

[slim spruce]

brasil?

[wooden plume]

yes

I was wondering if it could have something to do with taxes and stuff

but no clue

[slim spruce]

No it's not switching to your currency.

[wooden plume]

depends on the payment method

[slim spruce]

which one had the issue?

[wooden plume]

all of them payment methods

[slim spruce]

which one worked which don't?

[dire grail]

I have a version before Unheard, but when I go to upgrade the version to Unheard, they are charging $140 instead of $62.40

Latam

I'm logged in

[slim spruce]

You need to make a new account with LATAM game to use latam prices.

[slim spruce]

You can't upgrade to Latam from Other/EU

[wooden plume]

Taxad attacks again

[dire grail]

I already have a Latam account

[slim spruce]

you have eod?

[dire grail]

Prepare for Escape, only

[slim spruce]

the price is correct since it's only 20% off the normal upgrade price

Eod users are $50 USD for unheard

[dire grail]

How is 140 dollars correct?

This is correct for those who have Prepare for Escape.

[signal robin]

that 62 is local currency?

[slim spruce]

I think the 62 is usd

[dire grail]

In $, with regional adjustment

[slim spruce]

I am not sure at this point something is wrong on the website for LATAM

[dire grail]

But when I click buy, it increases to 140 dollars, it's a bug.

[dire grail]

Ok, I will wait

[signal robin]

Yea i would NOT buy it

dont waste money because Xsolla hates refunds

[slim spruce]

brazil too?

[dire grail]

Yes

Before the website was redesigned, the price was perfect. When I went to buy it today, this bug appeared.

I want you to fix it before wipe, please

[slim spruce]

so card and paypal are wrong but nupay is correct?

[dire grail]

Just to summarize and organize:

• I have the Prepare for Escape version (immediately before Unheard)

• I'm on the Latam server (game purchased on the Latam server)

• The price for the upgrade is 62.40 dollars

• When I try to buy, the price is wrong and increases to 140 dollars

[slim spruce]

Thanks. It's being looked into.

[dire grail]

Thank you. If you can get back to me when you have any information or questions

[light basalt]

still not receiving emails, kind of unreal

[lapis lion]

those also didnt work sadly, ill just wait for the next update

[wooden plume]

sorry for the delay. Nupay has the price in BRL, but converts to over 40usd for the standard 16usd edition

[trim creek]

I was just randomly given a complete server timeout and id like to know if it was a bot, I did not violate any communityb guidelines, i sent 2 messages into a chat 4 minutes apart?

[urban frigate]

Hello, why am I not getting any authentication emails from BSG, actually I haven't got the last couple of confirmation emails even for my character wipe.

For the record, I do have BSG on whitelist and afaik my service provider hasn't blocked them.

Anyone got a workaround or fix?

[trim creek]

i had this happen to me last week try disabling your add blockers in your broswer, they will be in your extensions symbol next to your search bar

[distant aspen]

Hey can i contact anyone regarding a soft-wipe risk for arena?

[urban frigate]

Nope nothing works @trim creek just tried it...

[trim creek]

add me as friend and uill dm, you the video i watvhed it may help.🤷‍♂️

[distant aspen]

There is literally a risk to economy with a soft-wipe on arena, i'd explain in private as there is a current exploit which is not addressed

[urban frigate]

Yeah sure, thanks

It doesn't work... I tried deleting browser cache etc. still nothing

[cedar sand]

You may open a bug report ticket in your game launcher

[distant aspen]

i worry that wouldnt go through in time

[distant aspen]

if dynamic IP, i'd try simply offing the modem/router for a few minutes, or discharge electricity manually. then restart the device. this should generate a new dynamic IP. should solve cloudflare blacking as well

[cedar sand]

That is your only option

[trim creek]

server timeout on discord*

[crimson latch]

I just prestiged from usec to bear I am missing all the clothes I unlocked from the battlepass and the winter clothes I unlocked is there a fix to this

[distant aspen]

log in to arena and manually equip them there

[dire grail]

any feedback? i just want a upgrade account to Unheard before wipe...

[wooden plume]

No idea if this helps, but Xsolla says the developer's got to fix something before we can buy the game

[dire grail]

Basically we must wait for BSG's good will to fix this problem.

I hope they fix it before the wipe. Something as simple as this shouldn't take long.

[silk raven]

How can i restrict the voicecall rooms to a certain number? I dont have the options as my friends have?

[cedar sand]

#lfg-info

[slim spruce]

you need to contact xsolla

[dire grail]

Same problem of other player

[smoky creek]

i have an issue when i select things with scroll wheel in game like which nade i want to pull out or what body part i want to heal, it often times only flashes the options on screen and then they disappear while im still holding the bind down, and i can still scroll to select the different options and they work, i just cant see them, anyone know a fix?

[wooden plume]

update: problem fixed, can now buy for correct price

[wooden plume]

problem fixed apparently

[slim spruce]

thanks for the info, enjoy the game

[median jetty]

When is firesale?

[worldly mortar]

yo just created an account and got to the screen where it says to activate it in my email. The email isnt popping up and is not in my spam. Its been 30ish mins anyone know how long I should wait??

[idle hedge]

bro ive been waiting 7 days

[worldly mortar]

for the email???

[idle hedge]

yeah. my primary account i cant activate becuase i havent received the email in 7 days. i think its my provider because my hotmail got one straight away. ( i have 2 accounts)

[worldly mortar]

dannggggg I might have to try that then thanks man