#community-support

1 messages · Page 303 of 1

white steppeBOT
#
🔔 Attention Escapers! 🔔

The moderation team is gathering input to help improve community driven support for Escape From Tarkov and EFT: Arena!
If you've recently encountered an issue with the launcher or game - and solved it using community recommended fixes - we'd love to hear from you!

🔧 How to Help 🔧

  • Jump to the thread here -> #1375649725310697503 and reply with the following:
  • Briefly explain your issues with the launcher/game
  • Address your previous troubleshooting attempts
  • Specify what exact solution resolved the issues for you
    -# Note: This is a community based project. For official support please visit https://www.escapefromtarkov.com/support

Just taking a few minutes to help assist can help many others save some headache in the future - we appreciate your assistance!

zinc cave
#

anyone have a weird bug where there game is randomly super dark compared to before? I experience it VERY rarely and idk how i fixed it last time
my post fx are still on and my settings are the same

tame agate
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can i get my confirmation code please

wind laurel
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Hi, any idea how to solve the problem of not receiving confirmation code to my email address? Of course I received the payment confirmation but then no confirmation code so I can't login

tame agate
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SAME

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SHIT GAME

wind laurel
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This is crazy

tame agate
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INSANE

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all the emails

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execpt for code

wind laurel
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Instant email to create the account, and buy the game, and then no email lol

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it's almost a scam

tame agate
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yup

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scam

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maybe a subpena ?

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otw???

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WHAT A SHIT SERVICE

white steppeBOT
bitter igloo
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@tame agate ^

tame agate
#

alrdy done

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no awnser

unique kettle
#

once you get your email, I'd recommend setting a 2fa app, so that you can input those instead (in future instances)

tame agate
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lol just gonna get my money back

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never had to go through this with any game

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garbage

mighty panther
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Hello, I'm trying to reset my password but I'm not getting an email.

tame agate
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lmao another one

bitter igloo
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What email providers yall using btw

tame agate
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why should i tmatter

mighty panther
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gmail

tame agate
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scam

heady garden
#

The code is not arriving in the email. I have already registered 2 accounts and neither has arrived.

bitter igloo
tame agate
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ITS A SCAM

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THE EMAIL SHOULDNT MATTEWR

mighty panther
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What should I do?

tame agate
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REFUND THE GAME

mighty panther
bitter igloo
white steppeBOT
mighty panther
tame agate
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these guys are scammers not gonna help u refund it thru xsollas

mighty panther
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I'm using gmail

bitter igloo
#

Aside from whats listed on there, you can check and ensure you don't have a VPN or any anti virus running that could interfere

#

Some VPNs also come with threat protection as well so best to double check that if you have any installed

bitter igloo
wind laurel
tame agate
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holy scam

wind laurel
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Who receive email in SPAM in 2025 haha

tame agate
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GOING ON REDDIT !!!!

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HAVE FUN

wind laurel
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I mean, just see how many messages here in discord and also on reddit etc, it's a scam sinjce 2022,

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Goodluck, I'll let you know if I receive the code

tame agate
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yo discrod mod might wanna find another jog

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job

rain fossil
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are automatic emails broken?

tame agate
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its a scam

wind laurel
rain fossil
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not a scam just broken as hell

wind laurel
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@rain fossil well if not fixed since 2022 just let me know what it is, I mean it's almost free to handle the email service

mighty panther
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I've never had a vpn on my computer before so I'm not sure why I'm not getting any emails.

rain fossil
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must be a recent thing

tame agate
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yo huge scam WHEN U PURCHASE THE GAME THE GAMES SIGNS U UP FOR XSOLLA THEN XSOLLA GETS UR BANKING INFO

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holy fuck

mighty panther
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can you chill bro

halcyon pewter
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report spam and block

tame agate
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how are other ppl gonna knoiw

mighty panther
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think this thing is been in the game/website for over a year already. I did this last time and I think it took a whole day or two just to get the code.

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not sure whats going on but it's been over a day now

calm moss
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@bitter igloo Im not gona sit here and harass you like others. But if you could kindly check into why im not recieving code email that be great. I updated arena it logged me out and just cant get back in.

remote crow
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no code for 2 days for me...

calm moss
fading hatch
#

I need help, I'm trying to log in after like 2 months away, and after i enter me Username and Pasword it says "We are sending a verification code to your email" but i never receive any email

calm moss
fading hatch
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ooof

calm moss
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guess if i dont get it by tuesday i need to change some stream plans

fading hatch
#

time to make a thread on the reddit and brigade ourselves to a solution

tame agate
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DISPUTE IT HOWEVER YOU MUST GET A REFUND

mighty panther
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You'd think if they had a huge problem about verification codes they'd do something about it.

tame agate
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DISPUTE THIS SHIT

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ITS A SCAM

chilly salmon
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i dont get the email either. i swapped it to get auth code and i dont get that either. i just want to play

wind laurel
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@mighty panther bro it's the same pb since 2022 what are you talking about, they of course know

calm moss
mighty panther
tame agate
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LOL THAT U CANT PLAY HAHAH THEY ARE LAUGHING IN UR FACE

calm moss
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Rioting isnt always the answer

mighty panther
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Shouldn't be this big of a hassle to just reset my password...

tame agate
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shit is sad

amber helm
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I think I finally downloaded EFT successfully finally, but when I hit play it goes right back to the launch window.. I’ve been trying since 1pm today… I need help

wind laurel
acoustic rain
amber helm
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Yes I have, just did that but same thing still

acoustic rain
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hmm

amber helm
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Also tried running as admin

acoustic rain
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how do your game logs look?

amber helm
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Game logs?

acoustic rain
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if you click on the settings thingy where you verify your game files, you can view your log folder

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this is what my most recent log looks like

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right at the end I can see a bunch of information of what my game has gotten up to before closing

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so you could see where you are crashing based on the last line in the logs

amber helm
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That’s all mine is. I’ve yet to play a game

acoustic rain
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yeah, so you aren't able to get to the main menu?

mighty panther
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Looks like an issue with your SSD

amber helm
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Not at all, crashes before it can start up

calm moss
bitter igloo
wind laurel
calm moss
acoustic rain
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not sure what specific file would be causing an issue so it might just be best to re-download

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rip

chilly salmon
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i cant even log into the website to reinstall the game right now.

kindred finch
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so if your still having trouble with crashing from the new driver update i rolled back too 566.36 driver and ive had no problems what so ever

zinc cave
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Wont let me equip the gun as if it was red and needed to be moddified

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theres no modify buttom

bitter igloo
# zinc cave

AXMC is funny and is built from the pistol grip which is considered the gun

amber helm
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I had deleted a few games, but this time was the first of all my downloads to actually work. I had to do that repair thing that took forever. I don’t even know how to delete this damn game lol there’s like 50 different files lol

zinc cave
bitter igloo
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1 sec lemme boot and show

amber helm
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I’ll try and update my drivers maybe

acoustic rain
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this is the base part for the axmc

bitter igloo
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^

acoustic rain
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ur missing a bolt too

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which attaches to this part

bitter igloo
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I thought it was pistol grip but its fire assembly

remote crow
acoustic rain
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lmao

zinc cave
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what part is it called?

acoustic rain
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AXMC

zinc cave
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so i can search it i cant edit the build to find it

acoustic rain
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it is the gun itself

calm moss
acoustic rain
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you literally have every single part except the bolt and the base gun itself

bitter igloo
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@amber helm Shoot me a message if rolling back drivers doesn't fix it for you

calm moss
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@bitter igloo any other paths to go down about this email code issue ?

acoustic rain
zinc cave
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Nope i fount it

acoustic rain
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sweet

zinc cave
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i appreciate the help i was so confused

brittle pollen
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hey in tarkov arena i'm trying to unlock a specific attachment like some other weapon stocks but it says reuirements not met but i checked and i have all the requirements is it just a bug or something

acoustic rain
bitter igloo
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Yeah AXMC is super goofy and shit is only one that works like that doggossh

chilly salmon
brittle pollen
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yea just a sec

acoustic rain
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theseus' AXMC

halcyon halo
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@bitter igloo broo do u fine? i have friends until to buying the key but dont receive email.. can u help us?

crisp nest
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if my friend already has a edition of the game and i gift him unheard will it still reduce the price

mighty panther
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Any updates on the email thing?

amber helm
wind laurel
mighty panther
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Is there literally nothing I can do

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I just want to reset my password thats all...

remote crow
mighty panther
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nice.

chilly salmon
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I can’t even make a support ticket on the website cause I can’t login. Because I don’t get the email code

mighty panther
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^

brittle pollen
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so this is whats locked

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but i have the base moe unlock so not sure what the requirements are to get the rest

bitter igloo
#

If you're having issues with receiving verification codes, you can attempt to run through the following steps:

Note this is not from BSG support, this is my own list that may rule out most client side related issues. Refer to official support above if you wish to go that route.

  • Reboot your router, let it stay unplugged for about a minute
  • Disable any VPNs / antivirus temporarily (Don't mess with Windows Defender, reboot may be needed)
  • Try using a separate browser to log into the website - firefox / google chrome preferred (ensure you have no extensions that could cause issues enabled)
  • Try logging into website on your phone, check if verification email went through
  • Worst case, wait an hour and try the steps again and submit a ticket or email to support@battlestategames.com

If these steps did not work, you will have to reach out to support - pinging me will not help as I won't be able to assist any further than this.

brittle pollen
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heres a better image of the situation

bitter igloo
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Can attempt if you wish, nonetheless it's still advised to just reach out to support they'll help a lot more than I'll be able to

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Best I can do is rule out client side issues, but this mostly doesn't seem to be the case

halcyon halo
acoustic rain
brittle pollen
slim plover
mighty panther
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I used my phone to go on the website and reset it

slim plover
remote crow
mighty panther
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i got the email thing to work

acoustic rain
mighty panther
flat talon
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The steps did not fix it. Whatever on BSGs end is working now.

acoustic rain
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see if you can find the one you need to unlock next

calm moss
flat talon
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LMAO it isn't working again 😂

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BSG servers wildin

brittle pollen
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this is how mine looks like the MOE FG says is unlocked by the MOE isit because the mode SL-K requires the spear to be unlocked? sorry so confused lol

acoustic rain
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It shoudn't

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You might need FDE or OD first

bitter igloo
acoustic rain
barren stag
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having trouble getting a authenticate code to my email to log into a new pc anyone know how to fix this

bitter igloo
brittle pollen
bitter igloo
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That's not subtext

acoustic rain
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nah the "this is my own list that may rule out most client side related issues."

acoustic rain
brittle pollen
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yea its all good i apreciate the help though

calm moss
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@bitter igloo I just got in thanks for the help

ancient hill
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yo question, I'm a new player and just spawned in as a scav with a blue labs keycard. Should I keep it for myself, sell it now, or wait till lvl 15 and sell it on the market?

wind laurel
remote crow
calm moss
#

to everyone who is in here rioting life is to damn short maybe try being nice and not rude and you might actually get somewhere

calm moss
remote crow
calm moss
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i also sent a support ticket in from the website

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and i changed security to authenticator app

calm moss
remote crow
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2 days for me and i m not into spamming

calm moss
barren stag
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just received email after an hour and a half

calm moss
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see patience

white fog
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you guys having email trouble to? I just joined the discord cause im getting the issue right now also

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Was there a fix or is it just wait?

calm moss
white fog
calm moss
bitter igloo
remote crow
bitter igloo
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Especially Google Chrome as in the past they got slammed with lawsuits because Incognito actually still uses caache & remembers who you are for advertising purposes - aka shit that still follows vs using a different browser more reliable

bitter igloo
calm moss
eager sequoia
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anyone know if its safe for nividia users to update their drivers to the newest one yet or is it still crashing the game?

valid fog
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I have 10 min que in Arena still not games (Teamfight-Ranked) Anyone getting problems with that too?

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Trying to get battlepass items

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So slow the get matches

agile brook
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fsr 2.2 or fsr 3.0

valid fog
#

people sleeping in this times I guess (EU) here.

white steppeBOT
#
🔔 Attention Escapers! 🔔

The moderation team is gathering input to help improve community driven support for Escape From Tarkov and EFT: Arena!
If you've recently encountered an issue with the launcher or game - and solved it using community recommended fixes - we'd love to hear from you!

🔧 How to Help 🔧

  • Jump to the thread here -> #1375649725310697503 and reply with the following:
  • Briefly explain your issues with the launcher/game
  • Address your previous troubleshooting attempts
  • Specify what exact solution resolved the issues for you
    -# Note: This is a community based project. For official support please visit https://www.escapefromtarkov.com/support

Just taking a few minutes to help assist can help many others save some headache in the future - we appreciate your assistance!

eager sequoia
opaque crag
mild flame
harsh oracle
#

I’m still waiting on a email back from support still am not getting the code or a response

harsh oracle
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I know right

eager sequoia
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jk

chilly salmon
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so how do i remove a 2fa app that i dont have access to when i need it to sign in?

opal tangle
#

Someone already has this issues buying something ?

slim spruce
eternal sky
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this good for anything

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started easy money back at the start of wipe and just got back into tarkov

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and i cant use it for the task and i have to drop 80k on the poster bc i wasnt given the 3 for starting the task

opal tangle
opal tangle
slim spruce
opal tangle
slim spruce
#

it might be out of stock or something

opal tangle
#

Out of stock ? How could that be hahaha

slim spruce
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or price changed like the error says. Tarkov things.

opal tangle
slim spruce
opal tangle
#

The Flea was saying I had all trading items in my stash, but when I went in Jaeger directly, I had only 3/4

slim spruce
#

oh

opal tangle
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So Like... The flea was saying I'm good when I wasn't

chilly salmon
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so how do i remove a 2fa app that i dont have access to when i need it to sign in?

slim spruce
#

??support

white steppeBOT
#

Support@battlestategames.com

white steppeBOT
#
🔔 Attention Escapers! 🔔

The moderation team is gathering input to help improve community driven support for Escape From Tarkov and EFT: Arena!
If you've recently encountered an issue with the launcher or game - and solved it using community recommended fixes - we'd love to hear from you!

🔧 How to Help 🔧

  • Jump to the thread here -> #1375649725310697503 and reply with the following:
  • Briefly explain your issues with the launcher/game
  • Address your previous troubleshooting attempts
  • Specify what exact solution resolved the issues for you
    -# Note: This is a community based project. For official support please visit https://www.escapefromtarkov.com/support

Just taking a few minutes to help assist can help many others save some headache in the future - we appreciate your assistance!

lyric raptor
#

8 out of 10 games today Scav or soldier the game spawns me into 300 plus ping server and i loose everything ???? is it to hard to fix this type of thing or is it like hackers no one cares ????

safe oak
#

i have a 5090, i9 ultra intel and all my settings are on low and i cant peak over 100fps?

safe oak
mild flame
safe oak
#

hes on low

lyric raptor
#

its a Ping issue not a PC issue i am in Australia and it is like i keep being put in USA servers . i cannot find a way of selecting server countries

sour valley
#

Is this normal Tarkov?

muted lake
#

Can we have it so pmcs and scavs don’t spawn directly ontop of each other In factory? I just had my shortest raid ever at 00:00:01. I literally spawned and immediately caught a bullet by a usec like I could even do anything about it. Literally as soon as my feet hit the floor I’m dead. You owe me a new mouse battle state. That’s straight up trash and wrong. I have the screen shot to prove it.

mild flame
sour valley
mild flame
white steppeBOT
#
🔔 Attention Escapers! 🔔

The moderation team is gathering input to help improve community driven support for Escape From Tarkov and EFT: Arena!
If you've recently encountered an issue with the launcher or game - and solved it using community recommended fixes - we'd love to hear from you!

🔧 How to Help 🔧

  • Jump to the thread here -> #1375649725310697503 and reply with the following:
  • Briefly explain your issues with the launcher/game
  • Address your previous troubleshooting attempts
  • Specify what exact solution resolved the issues for you
    -# Note: This is a community based project. For official support please visit https://www.escapefromtarkov.com/support

Just taking a few minutes to help assist can help many others save some headache in the future - we appreciate your assistance!

wanton needle
#

Thank you very much. My game email address has been changed. I registered a new account with the same email address, and sent my payment order and other evidence and emails to support from the customer service support and email address of the official website. I have been waiting for a week, and I am still waiting for a response.

rough mango
#

Good day to all, today I encountered a problem that Tarkov stopped loading - that is, after loading the profile, there is an endless loading, can someone tell me what to do about this?

torn moth
#

the extra weekly task from consolation price (all on red achievement) won't stay after wipe right?

viral radish
torn moth
#

alrighty thanks ^^

rough lantern
white steppeBOT
#
🔔 Attention Escapers! 🔔

The moderation team is gathering input to help improve community driven support for Escape From Tarkov and EFT: Arena!
If you've recently encountered an issue with the launcher or game - and solved it using community recommended fixes - we'd love to hear from you!

🔧 How to Help 🔧

  • Jump to the thread here -> #1375649725310697503 and reply with the following:
  • Briefly explain your issues with the launcher/game
  • Address your previous troubleshooting attempts
  • Specify what exact solution resolved the issues for you
    -# Note: This is a community based project. For official support please visit https://www.escapefromtarkov.com/support

Just taking a few minutes to help assist can help many others save some headache in the future - we appreciate your assistance!

rotund ocean
#

my game gets the unity crash the whole time i did everything like vram, bios, lower the game settings, underclock, fully reinstalling it, etc

bitter igloo
rotund ocean
#

I’ll try that thanks

dreamy thorn
#

did they change rogues? it seems they're KOS on scavs.

midnight thunder
#

With a higher end setup, what’s everybody’s average streets fps?

loud moss
#

not very high end, but currently i play streets at about 80-120 fps on a 5700x3d, 6650xt, and 32 gb of 3600 cl18 memory at 1440p, all settings low except textures medium, fsr on quality to not use taa or fxaa, everything is slightly oc'ed/undervolted where applicable

golden lance
#

im having constant server disconnect issues, the only thing i can play is my pmc in pve, is there a fix?

mild flame
white steppeBOT
#
🔔 Attention Escapers! 🔔

The moderation team is gathering input to help improve community driven support for Escape From Tarkov and EFT: Arena!
If you've recently encountered an issue with the launcher or game - and solved it using community recommended fixes - we'd love to hear from you!

🔧 How to Help 🔧

  • Jump to the thread here -> #1375649725310697503 and reply with the following:
  • Briefly explain your issues with the launcher/game
  • Address your previous troubleshooting attempts
  • Specify what exact solution resolved the issues for you
    -# Note: This is a community based project. For official support please visit https://www.escapefromtarkov.com/support

Just taking a few minutes to help assist can help many others save some headache in the future - we appreciate your assistance!

strange socket
#

Guys finaly after being ip unblocked i tried to play tarkov but for some reason i cant buy anything from the flea market and erorr 403 apears what should i do?

#

The erorr comes up randomly

strange socket
#

yea nothing came up

strange socket
mild flame
strange socket
mild flame
#

well, we can't do anything about it too. you just gotta wait for their reply

rotund ocean
white steppeBOT
#
🔔 Attention Escapers! 🔔

The moderation team is gathering input to help improve community driven support for Escape From Tarkov and EFT: Arena!
If you've recently encountered an issue with the launcher or game - and solved it using community recommended fixes - we'd love to hear from you!

🔧 How to Help 🔧

  • Jump to the thread here -> #1375649725310697503 and reply with the following:
  • Briefly explain your issues with the launcher/game
  • Address your previous troubleshooting attempts
  • Specify what exact solution resolved the issues for you
    -# Note: This is a community based project. For official support please visit https://www.escapefromtarkov.com/support

Just taking a few minutes to help assist can help many others save some headache in the future - we appreciate your assistance!

raven coral
#

Is there currently a tarkov audio issue? Recently started playing after a 2 year break to find the game really quiet and using like 20% of the volume bar. The game used to be crazy loud. Is there a fix?

grim salmon
#

endless uploading user data, how to fix?

lilac kindle
#

Hi my friend has been having an issue where every raid his tarkov stops responding. This happens in pvp and pve trouble shooting steps taken below; your help is appreciated. fresh install of tarkov and launcher, updated windows, nvidia drivers updated, graphics turned down, system diagnosis showed no issues, every oterh game tested works, any ideas would be helpful.

wintry minnow
#

Hello, i am having an issue opening the game, it has been "Repairing the game: 0%" for a good time and it doesnt change

wintry minnow
#

I bought the game and i am 2 days straight trying to open it

slim spruce
next cobalt
#

So my email isnt getting the verifation code email and I emailed BSG support so wtf do I do rn cause they havent responded

#

if anyone has anything honestly it would help I just watned to play the game and I cant even go into the BSG website

whole shuttle
#

I have a question. What is the cause of this game running bad? I run 100+ fps on streets but my friend who wants to like the game and his pc is basically the same as mine has crashes, takes forever to load, lower fps and just in general problems with the game. He doesn’t have a single issue with any other game and runs high fps on any other game. So not sure why this game is so tough to run. Like even me on most other games I run 200+ fps and then Tarkov it’s way lower than other games. Any suggestions? Or just reasoning of why this game runs like this?

languid orbit
#

any one knows why my gpu usage is under20% i got a 5070ti and i7 12700k only in tarkov

white steppeBOT
#
🔔 Attention Escapers! 🔔

The moderation team is gathering input to help improve community driven support for Escape From Tarkov and EFT: Arena!
If you've recently encountered an issue with the launcher or game - and solved it using community recommended fixes - we'd love to hear from you!

🔧 How to Help 🔧

  • Jump to the thread here -> #1375649725310697503 and reply with the following:
  • Briefly explain your issues with the launcher/game
  • Address your previous troubleshooting attempts
  • Specify what exact solution resolved the issues for you
    -# Note: This is a community based project. For official support please visit https://www.escapefromtarkov.com/support

Just taking a few minutes to help assist can help many others save some headache in the future - we appreciate your assistance!

olive vector
mild shell
#

Unity error stating not enough memory to allocate. I just fresh wiped my computer.

#

Xmp enabled as well

#

What’s the minimum page file size I should have set on my tarkov drive ?

slim spruce
#

and only 1 max

#

you could contact support they might be able to change it but otherwise not much else can be done

mild shell
# slim spruce set page file only on windows drive

my ssd is a shitty one like 80gb or something with 3/4 of it filled with system files w/e else. i was told to start with increasing it to 12000 with max of 24000 to start. if i wanted to shift the page file size to my m. ie having my Windows drive back to system managed and my m. tarkov drive having the page file custom would this create an issue or ?

loud moss
#

no need to have a system managed pagefile if you're changing it to a manual one

#

if your os drive cant fit it, any other ssd drive will work

mild shell
#

ah i see. 12000-24000 should be fine on the shitty ssd os drive. that may have been what i had it set to prior but i think multiple drives may have been messed with customized page files idk.

#

think i had it set prior to a complete system wipe/files 16000 24000 not sure.

white steppeBOT
#
🔔 Attention Escapers! 🔔

The moderation team is gathering input to help improve community driven support for Escape From Tarkov and EFT: Arena!
If you've recently encountered an issue with the launcher or game - and solved it using community recommended fixes - we'd love to hear from you!

🔧 How to Help 🔧

  • Jump to the thread here -> #1375649725310697503 and reply with the following:
  • Briefly explain your issues with the launcher/game
  • Address your previous troubleshooting attempts
  • Specify what exact solution resolved the issues for you
    -# Note: This is a community based project. For official support please visit https://www.escapefromtarkov.com/support

Just taking a few minutes to help assist can help many others save some headache in the future - we appreciate your assistance!

frozen dragon
#

anyone having an issue with tarkov "thinking" everytime you move something?

vast blaze
#

I've been having an issue where Tarkov application will freeze up and time out, staying that way until I force close it. I've tried fully re-installing and updating all my graphic drivers. Is there a thread or forum area that can help me with this?

jade wind
#

Hi, I have two accounts on one email address and it keeps logging me into an account that doesn't have Tarkov. Does anyone know how long I'll have to wait for a response from support? I don't know if I should expect it in 3 days or 3 weeks.

slim spruce
jade wind
#

so why do I have a new account on the same email where I had tarkov 2 days ago

#

maybe there was some mistake and 2 accounts were created

slim spruce
#

Having two instances of one email doesn't and can't happen.

jade wind
#

so why do I have to reset the password for two accounts on one email?

slim spruce
jade wind
#

so how can i do it so i can play tarkov againeft_crybear

slim spruce
#

look on both emails to see if it says which email it's forwarded from

#

it might say in the header

#

@jade wind sort of private info don't share. Do you have other email addresses?

white steppeBOT
#
🔔 Attention Escapers! 🔔

The moderation team is gathering input to help improve community driven support for Escape From Tarkov and EFT: Arena!
If you've recently encountered an issue with the launcher or game - and solved it using community recommended fixes - we'd love to hear from you!

🔧 How to Help 🔧

  • Jump to the thread here -> #1375649725310697503 and reply with the following:
  • Briefly explain your issues with the launcher/game
  • Address your previous troubleshooting attempts
  • Specify what exact solution resolved the issues for you
    -# Note: This is a community based project. For official support please visit https://www.escapefromtarkov.com/support

Just taking a few minutes to help assist can help many others save some headache in the future - we appreciate your assistance!

jade wind
#

I have, but I've already checked and there are no messages from Battlestate Games on this account, not even in spam

#

and wrote that: The email address on this domain cannot be registered

slim spruce
#

that error just means you can't create accounts with that email domain like outlook or hotmail usually

jade wind
#

I know, so I created a gmail account and bought tarkov, and it logs me into some account without tarkov and uses the same gmail address

slim spruce
jade wind
#

no, because I reset my computer to its initial state

#

but I already played Tarkov on this account before resetting my computer

slim spruce
#

The website has a rare bug where it says you don't own the game when sometimes you do.

#

And the launcher works. Depends.

jade wind
#

and is there a chance that when I log into the website on the account I have Tarkov on, I will have the default avatar because the account with Tarkov had a different avatar?

slim spruce
#

Not sure

novel basalt
#

infinity loading help pls

jade wind
#

I'll try to log in later because I'm blocked from logging in for 25 minutes

stoic jungle
#

Hi, I logged on and my PVE & PVP stash and money is gone.
What happened?

narrow sorrel
#

Hello, I would like help with account recovery. Account was compromised yesterday and haven't received an email back.

slim spruce
novel basalt
slim spruce
grave forge
#

Why is my account threatening to get banned because I’m killing the dude that is blacking out my whole teams limbs every time they spawn

frigid falcon
#

how often do i need to run ddu cleaner

#

to stop the lag when i see someone?

slim spruce
#

stuttering i mean

frigid falcon
#

I have that Whenever i see someone and ads my game stutters initially

grave forge
frigid falcon
#

Do i run it before every session? or is it a one time thing

slim spruce
#

zoom scopes double render, so that may be normal

#

ddu will not help that

frigid falcon
#

Every player experiences that? it makes it extremely hard to kill somone if its a 50/50 encounter

slim spruce
#

lower powered machines or machines with too high of settings have this when using higher than 2x scopes

frigid falcon
#

im prob on the lower end. I have a 1660 super with a ryzen 5 3600x

slim spruce
#

it's unavoidable

frigid falcon
#

dang

high loom
austere portal
#

im not getting any email codes in browser or launcher its been 3 hours

marsh lantern
#

My game is so lagging
Street
I have
I7 12700k
3060 ti
64 gb ram
I play on 2k resolution

#

low FPS

modern holly
#

what can i do if i cant login to my email my account is under and i need a code to log back in

bitter igloo
bitter igloo
twilit jackal
#

Hi im trying to login the website to see if i can update my version of the game to a better one but i do not receive the verification code in my email, i tried all in the forums and posts but i cant find a fix its been like 3 hrs trying and trying to log in :c

modern holly
bitter igloo
modern holly
bitter igloo
#

!tags

white steppeBOT
#

Available tags (use with ??tag): [A] Ammo, Arena [B] Binds, br, bugreport [C] channels, checkwiki, code, codes [E] ETS, Email, Emissary, EoD, Event, Events [F] FillItems, flea [H] headset, howevent [I] installissue [K] Keyshare [L] LFG [M] Maps, Modmail, modapps [O] Operator [P] Pagefile, Ping, p2w, patch, pong, pveevent [R] Role, Roles, roadmap [S] Sales, Sherpa, SherpaHub, Status, Support, suggestion [T] Timmy, tc [W] Wiki, Wipe, WipeDates, WipeFacts, when

bitter igloo
#

??email

#

bro broke

twilit jackal
#

hmmm so is there anything i can do for my email verification code?

bitter igloo
twilit jackal
#

okay

#

ty!

north aurora
#

please help me I can't get into the game

empty gyro
#

Hey guys does anyone knows when is the next discount on the game? Thanks 🙏

unique kettle
#

??sales

white steppeBOT
unique kettle
#

@empty gyro ↑ usually around the same time every year

empty gyro
#

Thanks

pastel plover
#

hi, my account got temporarily suspend. and they asking me for the reciept but i cant find it. is there a way to find it ?

meager coral
#

Hello, I have a problem. Every time I try to log in, it asks for a verification code that it supposedly sends me, but I don't receive that email—only all the others

sweet saddle
#

"Its 1.0 ready"

weary glacier
#

Just to report back on my bluescreen issues. It ended up being a bios update and very specific cpu bios settings that eliminated the bsods. If you have a 13/14th Gen Intel cpu i strongly suggest updating bios ASAP. There was one for my mobo last month that updated microcode yet again.

runic slate
#

сын говна на буянове, чини ру сервера пидорас

errant latch
mild flame
#

😅

errant latch
#

i can't play for two days now

mild flame
mild shell
errant latch
mild flame
errant latch
pastel plover
mild flame
errant latch
mild shell
mild flame
#

flush, register, release, renew and netsh winsock reset

errant latch
#

Ok, i will try

mild shell
#

There are specific pins referring to your email issues

pastel plover
mild shell
#

Click that it should take you to the pinned msgs in this

pastel plover
mild shell
#

Click the tag I posted

#

try that one

warm hull
#

wtf is this still remains? how to fix this?

mild flame
slim spruce
pastel plover
#

please help me. i cant find the receipt .

uncut sinew
#

Good evening!
No one has noticed any problems with tarkov for the last week with downloads? Often started to appear packet loss, longer loading in the menu, sometimes crashes out of raids with the inscription “Connection timed out” and other problems.
Any ideas? Started about a week ago, everything was super-duper before that.

ornate matrix
pastel plover
#

i sent them proof that i have the ownership of the gmail that mad the account

queen bison
#

email takeover is very common, which is why a second factor is necessary i would assume

queen bison
#

how old is the account?

pastel plover
#

i dont remember

queen bison
#

yea gonna be rough, the transaction history usually isnt forever afaik either

#

well 7years if u a euroboy

pastel plover
#

ive sent the bank a requesst to check if there is a xsolla purchese

#

i hope that ill get my account back cuz im not gonna pay 50$ again ☹️

queen bison
#

ya indeed bud

#

the quite a long time i assume means financial history has to be legally kept for at least 7 years

#

so there might be hope if youre not from alpha or smtn

pastel plover
#

when i got the game my pc wasnt good so i left it and now i have a good pc so i want to play

queen bison
#

but ya this stuff is why when u set up the account u set up all kinds of other factors aswell so recovery is simple

#

cuz pcs break down, u upgrade aswell etcetc

#

boiling down to transaction history is always worst outcome if not familiar with the process, but i mean if this works then it's your permanent 2nd factor for any purchase recovery that asks for it 😅

pastel plover
#

even when i sent from the original gmail that i want to recover the account they didnt respond

queen bison
#

huh, why close tho

pastel plover
#

so i told them to clsoe the account so it will disconect him

queen bison
#

what friend doesnt give it back when asked tho

pastel plover
#

and when i told them to log him off they said that they will temporarily suspend my account

#

but didnt activate it after

modest marsh
#

Anyone have issues streaming tarkov to discord? It crashes my entire application and freezes it after a few minutes or so

mild flame
summer hill
#

Infinite Profile Loading

queen bison
empty vector
#

Is there anyone here from support?

pastel plover
queen bison
#

gotta get the payment confirmation for em otherwise they aint doing stuff

pastel plover
mild flame
queen bison
#

flushdns is just equivalent to a cold boot rly (provided u keep it off long enough for a dns flush to happen tho it seems, dumb af)

empty vector
#

i need some help with login in can someon give me hand?

pastel plover
#

but i think i deleted all of the history after that cuz i dont see nothing

queen bison
#

not the worst i guess u should.rly havr the transaction available to u directly aswell without support..

#

odd

manic girder
# summer hill Infinite Profile Loading

Been having this problem since about 1 week ago. Seems to be a ISP problem or something. Alot of people from Sweden have the same problem with the same ISP (Telia).

summer hill
#

Well, now only long load of Traders and stuff

manic girder
#

Yeah for me the game works but the traders is super slow and laggy but ingame works fine.

flat latch
#

Not sure if anyone is able to help me with this case so ill sum it up and hope for the best.
I got back from a 2 week trip in Sweden today and started recieving mass notifications for password resets and email changes on social medias and game engines i have accounts on. This was very scary and i recovered all I can but someone changed my tarkov email, on the email that was sent to me to notify me about the email change it said to change the password if it wasnt me, of which i cant without the email.
Im logged into the launcher currently as i havent been logged out for whatever reason and i still have access to play the game, but i have no idea whos email is now taken over my account and how i can get it back.

wanton flare
#

hello guys, got banned for unknown reasons, i had a game from 2021 year.

#

what should i do?

alpine smelt
#

Hey to anyone who can help me, I have been playing tarkov for about 4 years now and I've never had issues with it until recently where my raid just randomly freezes about 3-5mins in, sometimes less if I'm really unlucky. After that, I can't even connect back without freezing again after 3 seconds and my raid ends up being MIA because I can't connect back. Does anyone know a fix? I've tried cleaning caches, reinstalling, verifying integrity and anything else I can think of, but I'm pretty computer illiterate, so I'm not really sure what else I can do. If anyone has any suggestions please message me if possible.

wanton flare
#

how long will they answer?

summer hill
#

No idea if you are lucky enough just 1 day maybe more

crude orchid
#

Hey guys, I stopped playing about 1 year ago, just got back into it recently. My fps are now bad regarding my pc's spec imo. I get between 60-120fps and it's very inconsistent. I average 80-90 in almost every map. I remember having stable 100-140 fps before.

4090
i9-14900KF
32GB DDR5 5200mhz
2560x1440 fullscreen

Is there any in game specific settings I should look into?

wanton flare
#

i remembered that one of my friends was using my account. He said that he will make some loot for me while i was at work. After that i didnt touch game since 2020-2021. Rn i logged in and saw ban

sturdy siren
#

Can anyone help me install my EFT on my C drive?

summer hill
slim spruce
sturdy siren
#

dont know when i click install nothing happens

slim spruce
#

??installissue

white steppeBOT
#

If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.

sturdy siren
slim spruce
# sturdy siren it dosen't work

you must choose that folder to install into with a new folder called anything and start the launcher as admin when you do it

#

it MUST be in that folder

spring latch
#

Is BattleState customer support a bot or AI? I feel like I'm being trolled at this point.

spring latch
#

Need to log in to the website and they need Xsolla and bank account screenshots for proof of purchase. I've sent them the exact screenshots of both my accounts and they keep regurgitating the same thing, requesting screenshots of exactly what they requested and I already sent.

slim spruce
#

usually they want the email screenshot from xsolla from the time of purchase

flat latch
slim spruce
#

jpg should be fine

slim spruce
#

??support

white steppeBOT
#

Support@battlestategames.com

spring latch
#

I did that as well.

slim spruce
spring latch
#

JK, they definitely just want more of our money. I sent them both screenshots for both my accounts. Was fun while it lasted I guess.

slim spruce
sturdy siren
#

what call are you in

slim spruce
#

i called you

flat latch
slim spruce
#

You must wait for help with support via the emails.

#

You'll need the proof of purchase most likely.

#

xsolla and payment emails.

obsidian geyser
#

are there settings I can tweak that would make streets a bit more playable, it’s smooth but like could be better

slim spruce
quaint vigil
#

is there a reason my download is stuck at 0/0 and never actually starts? been on this screen for 30 minutes. it was doing this last time i wanted to play too, like last year

slim spruce
quaint vigil
#

I also have 200gb left so that shouldn't be issue

slim spruce
#

during this time the launcher is preparing about 40GB of space on C drive for temp file space

#

it's normal to take a few minutes, 30 not really

quaint vigil
#

Yeah it did to that. In bsglauncher -> temp there was a file about 35gb that I assume it uses but it wasn't doing anything with it

slim spruce
#

you might need to disable windows defender or start the launcher as admin. But more ideally try installing to any folder within program files (x86)\

quaint vigil
#

I'll try running as admin and moving battlestategames folder to x86. windows defender isn't on either

sour pond
#

Hi, I’m unable to install/start the game due to the “download compromised, installation repair needed” issue. I’ve uninstalled and reinstalled and moved the download location and I’m still not able to start the game. It keeps getting to 75% validating files, then crashes and gives this bug, then infinitely is stuck at 0% . I’ve also run the program as admin and deactivated my firewall to no avail. Is there any fix for this?

slim spruce
quaint vigil
#

oop

slim spruce
#

only change where you're installing the game

quaint vigil
#

I see why

slim spruce
flat latch
slim spruce
quaint vigil
#

download has begun, thanks Sessamy

slim spruce
flat latch
#

is there any other way?

slim spruce
#

It's fairly common

#

You could look up bank/credit/debit statements from the purchase

#

should be xsolla or tarkov keywords

quaint vigil
#

I'd imagine if you use the same card /account you can send statement from bank too yeah

slim spruce
#

banks hold records from eternity

flat latch
vivid briar
#

can anyone help me optimize my computer for tarkov? i feel like my game doesnt run as well as its supposed to

uncut sinew
shadow bone
vivid briar
#

i meant like nvidia control panel settings, in game settings, that kind of thing

slim spruce
blazing robin
#

hi idk if its the right channel but is it possible to report someone who's using the green smoke bug abuse ?

slim spruce
blazing robin
tight birch
#

hey for everyone having email takeover issues and account theft: what you need to do is start another account on the tarkov website and put in a service request in the support tab but keep in mind you're on the Russian time zone so you may not get replies when you expect them, i did this and they responded within a day and responded to the email quickly

gray hearth
#

Not sure what's going on with my game. Didn't install new drivers or anything, but my fps is showing to be stuck at 18 in game and I'm getting that really weird visual effect. Afterburner is showing 54 fps.

This wasn't a problem until right now, and Arena is working fine. I already tried clearing cache and verifying game files. Do I just have to try a fresh game install?

#

this is what it looks like when I do fps 34 in the console

slim spruce
gray hearth
#

I'm on an ssd. 32 gb ram, 7800x3d, and 5070ti on 576.02 drivers. I played yesterday and it was running fine

#

didn't change any settings on tarkov or nvidia and didn't update anything

queen bison
#

try just reseting other gfx.settings.maybe hrlps? this is max random tbh

#

arr u fo sho running all low?

gray hearth
#

i tried launching marvel rivals and the shaders loaded really slow before ue5 crashed from what it called a gpu crash, so it seems like it's not just a tarkov issue for me

#

but now trying Lies of P, that works fine. i've tried restarting my pc a couple times

smoky summit
#

does anyone know if the knosses key still spawns?

gray hearth
#

I updated to the next driver, 576.28, and it looks to have fixed tarkov. Weird fix to a sudden problem, but sure I guess

gray hearth
narrow socket
#

anyone know why my launcher is stuck at 0% repairing the game? i installed it when my storage was full, but it gave me a message so i got rid of some storage for the game

minor rose
#

Anyone else get an infinite loading screen on start up?

slim spruce
#

it's checking lots of hashes of files

narrow socket
#

yeah im just gonna redownload it fully thanks though

old ginkgo
#

anyone here do the ref quest line in arena? did the final to great heights quest and the next quest never showed up. looks like against the conscience is supposed to be the next quest but i haven't gotten anything after completion

cedar sand
old ginkgo
spark sky
#

I'm need help, i'm stoped play a 2 years ago, and i try to play again but my email not go to my mailbox we can i help pls

#

my english is poor pls not cheat me

slim spruce
austere portal
regal ingot
#

heym im hoping theres some help for this

#

but i just started playing tarkov again, well after just upgrading my GPU for a 4070, but my game keeps crashing MID RAID on the PVE mode. anyone else having this issue?

plush lynx
#

so do i not have the loyalty level in reality because the game just decided to floating point it and tease me or what

#

like i have the loyaty level, by a long shot

#

i dont get what im missing to cause this

#

it also tracked with prapor's perfect mediator task :/

#

my total XP is greater than the level requirement, so its not like im "just at level 38"

#

anything else i can do??

formal junco
#

Need help with tarkov password recovery not working. Stating "No email found" which I have a receipt proving otherwise

tawdry jolt
#

@dense fossil this channel

dense fossil
#

hey, after every raid or use of a transit, i get this pop up. I have also been getting disconnects during transits when i am caching. I have cleared logs, valadated filed, and restarted both Tarkov and my PC. Thoughts?

full glacier
#

Does anyone know that this is being processed?

#

I'm pretty sure I didn't cheat, but I was banned

wintry void
#

anyone else getting this recently? i alrdy downgraded nvdia to 576.28

ripe trellis
#

how should i get help for account recovery? all my log in info is the same but im not getting the code in my emails i think my account has been compromised

ripe trellis
ripe trellis
#

i am looking at the main info but im not getting a code in any section of my email

shrewd hinge
#

is there a problem with verication codes not being sent out today?

dark sparrow
#

Best graphics settings? 9800X3D 5090 1440p 59 fov + high preset nets 80-200 fps. Wildly unstable and typically hovers 80-100 fps.
Edit: FPS is from Streets

bitter terrace
#

Guys I am trying to log in to the game and the launcher is not sending the verification code to my email.

astral river
kind loom
#

looking to get a new gpu for more fps currently only running 2070 s with 8gb memory , my cpu is 15700k

#

is the difference from 5080 with 24gb ram to then to 5070 with 16?

main hare
#

hello i need help on getting tarkov

#

why when i login it block me from website?

mental ivy
#

how to fix who knows who ?

heady silo
#

anyone know how to play tarkov through exitlag?

sudden sparrow
#

Hello everyone, got a question here i try to login into my account but i need a verrification code but im not receiving one in my mail ? anyone has that problem too ?

mild flame
mild flame
sudden sparrow
#

okay thank you for the info.

wintry void
mild flame
bronze zinc
mild flame
unique kettle
open sinew
#

I made prestige 1 week ago and my game menu, flea market and traders are terribly slow and the game itself also loads for a long time. I have never had this problem before.

Things I have done: -reinstalled windows -reset router -changed DNS address -cleared logs, cache and temp multiple times -internet test shows no problems 300/300 1 ms ping -other applications like YT and Twitch work without problems -other games also work without problems -I also reset BIOS and checked temperatures

NOTE: The game works normally during the raid, the problem only occurs in the menu My specs: 7800x3D, 3080Ti, 32GB Ram Ddr5 6000 mhz

None of the above helped and the problem still occurs. Does anyone have a similar or had the same problem? I would be grateful for tips!

mild flame
open sinew
open sinew
#

i just changed the DNS servers and restart my router twice

#

okey ill take a look

mild flame
#

the whole ipconfig thingy

slim spruce
#

@harsh imp to use modmail your dms must be open

open sinew
#

my flea market still laggy and traders

mild flame
open sinew
junior ibex
#

ive been trying to log in onto the browser but as soon as i click on "log in" i get error "403 Forbidden"

mild flame
#

then check with your isp.

open sinew
slim spruce
#

@harsh imp use modmail not in public

mild flame
open sinew
slim spruce
#

576.28

open sinew
mild flame
junior ibex
slim spruce
#

it's local, has to be

open sinew
slim spruce
slim spruce
open sinew
harsh imp
slim spruce
open sinew
slim spruce
#

Also, by "slow menu" what do you mean?

open sinew
#

flea market doesnt load items from the list, trader items the same, cant give back quest items to traders, insurance screen seems to be buggy and delayed

#

etc.

junior ibex
slim spruce
junior ibex
#

alr

open sinew
slim spruce
open sinew
#

lemme check again

slim spruce
junior ibex
#

trying to log in so i can download the launcher

open sinew
#

okey u right

open sinew
#

need to do clean install with DDU ? i reinstalled windows yesterday

junior ibex
slim spruce
junior ibex
#

also 1 quick question should i download it on C or D?

slim spruce
#

an ssd

junior ibex
#

alr

open sinew
slim spruce
#

of course

open sinew
#

man im tired of it, 4 days looking for a fix...

#

brb, reset and im gonna check if it works

mild flame
#

didnt know the gpu driver affects the slow loading too. wow.

hoary parrot
#

Confirmed, 3rd day of server problems.
The 1st day did not go further than loading a profile.
The 2nd some how found a solution or just gods favored me and the game loaded.
Day 3 (today) again barely came in, and the first raid 3 times the server crashed at the time of loading the raid, loaded, and ran meters 100, and again disconnected, and so back and could not go into the raid.

mild flame
hoary parrot
mild flame
#

576.28 was the one i tested/

open sinew
#

im stuck on the loading screen for 6 minutes now xD

#

after reinstalling gpu drivers

#

what is this game....

open sinew
#

okey after installing the 572.28 my game wont launch, im stuck on loading screen

#

i tried twice, the same issue

hoary parrot
#

@open sinew 576.28 or here I have the latest installed, no difference, it's the servers that are dumb, definitely.
I'm new to the game, the first 20 days, everything was ok, except for ancient problems of the game itself, but these last 3 days, just a nightmare.

open sinew
hoary parrot
#

я сейчас подключился на версии драйвера самой последней 576.52

open sinew
#

i guess something messed up with my profile data on BSG servers after prestige

hoary parrot
#

definitely not!
there is a problem and many people have it, there is a site with infographics of reviews, in RF, in many regions there are problems.

open sinew
#

idk none of my buddies has such an issue, also all streamers playing this game aswell

#

can u link the website ?

hoary parrot
#

Can I link here?

#
open sinew
#

also when i check fps 4 option in my menu the [Gameupdate] line is red and its at 15-16 whatever it means

open sinew
pseudo warren
#

my hideout doesnt detect items i have in my stash and i cant upgrade things

mild flame
#

the items to upgrade hideout needs to have found in raid status

pseudo warren
mild flame
pseudo warren
#

yeah that would be it

#

i just bought the items from flee

#

damn thats weird

#

why would they do that

mental ivy
#

how to fix who knows who ?

mild flame
open sinew
mild flame
#

i have given but it does not work for you

open sinew
#

yeah, nothing else could help ?

mild flame
#

you can google more or just email support for help

open sinew
#

i already make post on reddit, no one answer

#

maybe next patch gonna fix it ...

astral river
astral river
#

People will just wait for the problem to be resolved, maybe a week, maybe more.

astral river
open sinew
#

aa, u answer me so i thought it was about my case

#

nvm than

quiet nymph
#

Hello Yall..

Dumb question but can't seem to find an answer. I'm in PVE doing Kappa and based on the 1.6 check list, I've completed all the quests but the "The Collector" Quest from Fence hasn't triggered to popped and it's been almost 24hours. Is there something I need to do?

pseudo warren
#

my scav wont load in

#

tried restarting and changing servers

#

also changing maps

hexed kindle
#

what causes this error? i cant move any mags for my rpk

#

that was when attempting to unload any mag as well

slim spruce
#

@cinder spear if you can't log in you use the support email

#

??support

white steppeBOT
#

Support@battlestategames.com

craggy quartz
#

Been having issues playing with friends for the last 48hrs or so myself. For months, friends from Russia meet me on USA NORTH EAST, since I live in the middle of nowhere North America, and it usually works no problem, even for friends who live in Central RU... But the last 48hrs, not matter if I'm Group Leader or if my friend is Group Leader - He get's Error: Connection Lost - and the game loads me in alone. Sure it's a little specific of an issue but the game worked fine for us and now something is busted serverside. Could be РКН but I want to post here this unique and frustrating issue we have. Good luck everyone, hopefully BSG can fix some of these issues in the coming days.

slim spruce
craggy quartz
#

I appreciate it but that hasn't been the case bro, I don't need hard news - just wanted to share that things have changed somehow the last 48hrs.

slim spruce
craggy quartz
#

sure, hopefully it gets sorted, cheers 🙏🏻

placid wolf
#

Hello community, tell me, please, there is a problem: I log into our favorite tarkov and here is "Profile data download". It doesn't work any further. What could be the problem?

placid wolf
#

Today, all day

slim spruce
placid wolf
#

I tried it 1 time, and also checked the file integrity.

#

Should I try again?

slim spruce
placid wolf
#

damned...

#

It's just that everything has always been fine with me, I've been transmitting the Internet from my phone, I've been playing with it for 3 days now, and only today such a problem arose.

slim spruce
#

disabling any vpns

summer hill
glossy stratus
#

what to do in this case?

slim spruce
glossy stratus
#

I don't have VPN enabled

meager zodiac
slim spruce
#

@mental ivy@glossy stratus English only in this server

#

@unreal crag English only

narrow ether
#

Hey guys, I failed colleagues part 3 and completed sadits but i do not have the terragroup employe quest, what is the reason? Or do I have to compleye some different quest for it as well?

whole sage
#

my account got hacked and no one help me take it back thank you Battlestate...

mellow tundra
#

Hi, I haven’t played tarkov in a while and I’ve lost access to my old email address, how can I change my email on my account?

frozen elk
#

tried to login to tarkov site and it wants a code from a linked 2fa app, i never set this up but dont see a way around it. any ideas?

hushed sandal
#

Servers having issues????

#

keep getting spinning wheel n back end errors

wise storm
#

is it normal that it take some time before the repair actually starts? been like this for near 10 min

rose laurel
rose laurel
#

Not only in EFT

unique kettle
#

I'm afraid that is a regional issue - specific to Russia

swift trout
#

Has anyone ever had the error 248? Its says: For security reasons, access to your account has been temporarily deactivated. To obtain details, please contact support.

slim spruce
#

??support

white steppeBOT
#

Support@battlestategames.com

swift trout
swift trout
#

How long is the average waiting time on this one?

slim spruce
#

a few days

swift trout
#

Do you know the reason for such erros?

slim spruce
#

Or another reason

mint wharf
#

What do yall recommend for a new player

pastel wasp
#

Hello, i try to connect to my account but I never received the code ? someone have a solution ?

slim spruce
slim spruce
mint wharf
#

I got it

boreal sable
#

i started trying to play tark again after a few months. the game keeps freezing in raid and in the hideout. any suggestions?

open mural
#

is ryzen 7 6800 h and 3070 ti decent for tarkov ?

pastel wasp
austere portal
timid lintel
#

how much memory do you have and what type?

open mural
#

i have 16 gigs of ddr 5 im thinking to 32 upgrade

timid lintel
#

16 should be okay but you'll definitely get a big frame boost by upgrading to 32

open mural
#

okay man thank you so much for your time and help

boreal sable
#

anyone else have my issue of the game freezing in raids/hideout?

austere portal
#

can they please do something about not receiving codes in emails why is this system so horrendous

smoky flame
#

does anybody know why arena gives me this error when I try to transfer GP coins into EFT

JSON parsing error in response to https://gw.prod.arena.tarkov.com/client/game/p rofile/items/moving at line 1, position 51: Error
converting value "Error with item 684a14ac0100aa0552472cdf removing" to type '+QueueData'. Path ", line 1, position 51.

slim spruce
smoky flame
slim spruce
#

each 1 slot item

smoky flame
smoky flame
# slim spruce try one item at a time, one is bugged

I've managed to transfer some of the gp coins, it looks like about half of the whole stack was bugged, but for the money it's the same thing, only the error differ, for money it says 228 not found client item or smth like this

last light
#

anyone know why i could be freezing and crashing mid raid. i cant go 5 minutes in raid before it breaks

slim spruce
last light
slim spruce
#

in a clean install in custom install method

last light
#

how do i do that

mental trail
#

Hey my brother account recently got hacked after resetting password and everything he was still able to boot him off of the game and now he signed out and now it wants him to pay for it / this was a gift and code activated we contacted bsg support but any other suggestions or if I just spent 250 for nothing ? lol

languid orbit
mental trail
#

Check your email see if there’s Ben any unwanted guest then reset password if possible

slim spruce
west ginkgo
#

Hey I’m new to tarkov and my audio is completely gone all of a sudden while loading into a game and I can’t even hear discord anymore what can I do to fix this? I’m also new to pc and don’t know much about it

#

Also my loading times are super long

scarlet bone
#

hello, i got the eod version a few years ago and kinda want to comeback to the game since i heard you can play pve now. For some reason tho i cant download the launcher since i have to verify my log in with a code that doesnt reach my email. I tried 3 different browsers. Is that a tactic of Bsg to get rid of EOD users and purchase newer versions?

slim spruce
#

??email

white steppeBOT
polar grove
#

Not getting any of the authentication emails for logging in. Getting password reset emails just fine.

vast blaze
#

I'm having the same issue, trying it now.

vast blaze
#

Ah, so rolling back the driver resolved it?

bright lintel
#

got a problem only in tarkov (not arena) than my sound goes off and discord has well .

mild mesa
#

Help, while playing my cursor goes from one screen to the other and can't play comfortably

quick lion
#

Trying to log in and it tells me "email not found", I can't even send a password reset.

#

is there anyway I can talk to support? Not just send emails?

rose laurel
#

So guys, there are failures all over Russia, apparently the Battlestate servers are affected.

#

I think the government has decided to attack cloudflare, so there are such problems.

twin robin
#

Whenever I extract from streets of tarkov on my PMC my Pc freezes and everything crashes. I've already tried some methods like changing my paging file sizes but It makes no difference. Any thoughts as to what might be causing this issue or what the fix might be?

pseudo warren
#

do u get ref rep for daily quests?

arctic hill
#

not getting verification email, i set my account to 2fa so i can log into website but not launcher what do?

finite barn
#

@glossy stratus@arctic hill Hello! Please contact the support team directly at support@battlestategames.com. They’ll be able to assist you further.

arctic hill
#

i spammed the log in enough that i eventually got the email so its worked out

tropic depot
#

why i cannot access the website login?

#

any fix?

flat latch
#

How long does it usually take for the support team to respond?

desert totem
#

how to fix this? it's not because of post fx

flat latch
desert totem
flat latch
gaunt epoch
#

I bought SA58 in tarkov arena cuz it said in show i could equip it with M80's but when i actually bought it and put it on the assault class i can only load BCP FMJ's. pls help

loud moss
#

assault only gets access to bcp now.

mild flame
mild flame
mild flame
mild flame
mild flame
tropic depot
vivid briar
desert totem
mild flame
desert totem
mild flame
#

check drivers as well. but dont update gpu driver to latest. there are known issues with it.

desert totem
#

in the main menu of tarkov everything is as usual

#

this only happens in raids

lusty crow
#

can someone help me my games keeps crahsing i was at labs earlier and my game crashed about 4 times in labs

mild flame
real spruce
#

Is this channel to ask about new players help or only for computer support? im confused

flat latch
real spruce
#

I just wanted to ask if someone knows a youtuber with unedited gameplay after a reset, I think I learn better watching someone else play, at least at the beggining when I dont know what should I be focusing on, thanks.

loud moss
proud creek
#

how long does it tend to take for BSG to reply to support emails

mild flame
proud creek
mild flame
#

just wait patiently for the verification code

proud creek
mild flame
#

someone above said they spammed or smth. and the email came through

#

do at your own risk though.

fast escarp
#

Who knows how to fix the problem with the eternal loading of profile data when starting the game? The profile is not loading(

fast escarp
mild flame
#
  • meaning yes? there are reports of russians facing such issues
mystic sand
#

Anyone know why LK has a red light on and it says Service Unavailable? I tried to go start Snatch. Waited 10+ hours, dongle encoded still.

slate horizon
#

Not entirely sure what to do

slim spruce
#

??support

white steppeBOT
#

Support@battlestategames.com

slate horizon
#

Thankyou

scarlet vapor
#

I am located in Norway. Not using VPN, have norwegian IP. When trying to buy Tarkov, I show up as "Europe" region, and get added 25% VAT. Norway is not in the EU, so this appears to be a mistake. How do I fix this?

celest nova
#

Hello,

I purchased Escape from Tarkov through the official website. The payment went through successfully, and my profile on the website shows that the game has been purchased. However, after installing the launcher and logging in, it tells me that I haven’t bought the game and offers to purchase it again.

tiny comet
regal yacht
#

I'm new to this game and when I was in a scav raid my extract points written on red and I couldn't extract and got lost in the action, does anybody know what is this and how does it work?

hushed sandal
#

anyone else having issues with discord???

#

like im opening discord on a web browers like i cant get mine to open on my PC Period it just keeps saying update failed tried redownloading it etc will not open idk wtf going on

slim spruce
#

images are down

#

known problem on all of discord

hushed sandal
#

@slim spruce like i cant even launch discord im on my phone

light berry
#

hi. I've unlocked m80 from peacekeeper but when im trying to buy it i get an error message saying something like "loyalty level too low" along with other things. Anyone know what can be done about that?

slate horizon
#

How long does it normally take for support to resond to an email?

broken cargo
#

my tarkov keeps crashing after extract

calm girder
#

guys I just bought the game and i really wanted to play it because I watched a lot of videos but when I got in my first raid I got very low fps do anybody know any tips to make the game run smoother?

slim spruce
broken cargo
slim spruce
#

That is the direct cause, a bug with mip streaming

broken cargo
#

A very painful bug

#

I feellike u cant play this game if u dont spend 1300 euros on a pc for the bare minimum now

scarlet lodge
#

Running into an issue with Ref and tasks.

I turned in cash and after closing EFT and launching EFT arena I had the mission active, finishing a match i'm back to turn in 1,000,000 ("To Great Heights - Part 4" Task)

Is there a way to submit a support ticket on this? I did a little research and ran a raid to see if that would update as well as scav and am not seeing any changes. Nor does winning in arena.

Any thoughts would be appreciated. Just assuming i stop leveling ref if not.

midnight coyote
#

Could someone link me every known way to fix game crashes? I was playing PVE earlier today and was able to do raids fine without crashing but without anything on my pc changing or any settings changing I've started crashing a few minutes into raids and sometimes in the main menu. I've tried like 10-15 fixes so far but none have worked so i need more. also my logs show no errors when the game crashes my screen just freezes and audio keeps going and then it stops responding

slim spruce
#

it's a known issue

#

do custom install and check clean installation

midnight coyote
slim spruce
#

that is what everyone is doing to fix it

midnight coyote
#

dang so i cant use the downscaling for a while, oh well ill try this ty for the hopefully fix

calm girder
calm girder
#

what is a mobile 3060

slim spruce
#

usually gaming laptops have lower powered versions of the gpus they advertise, not the same as the desktop version

calm girder
#

oh sorry I didn't knew it but yes, i think I have a mobile 3060

slim spruce
calm girder
#

I had this laptop for 3 years I don't know if I still can manage to have those frames I tried everything but nothing worked

slim spruce
#

Also, with gaming laptops you're going to want to be plugged in and set windows power settings to high

calm girder
#

yes I already did that

slim spruce
#

And actually you're going to want to use high textures

#

low textures uses more cpu

calm girder
#

really? I will try thanks for the help

slim spruce
#

and send your tarkov settings

#

I have a laptop that is a 10700H with 2070 full sized and I get 60-80 on 1440p

#

that is comparable to yours

#

on 1080 way higher

scarlet lodge
slim spruce
soft steeple
#

Can someone help me get support to respond? My Tarkov account was hacked.

slim spruce
smoky summit
#

Does anyone know how to run through armor durability without dying?

slim spruce
#

or something smaller

smoky summit
#

Ive been doing that on the 6B43 and i cant get it low enough without dying

#

should i keep plates in it or no?

teal blaze
#

im not getting the code being sent to my email to log in, i know it's the right email because i just reset my password and i got that email but no code to log in to download launcher how can i fix ?

pure sonnet
#

hey does somebody know how I can report my account getting hacked?

slim spruce
pure sonnet
#

the name is changed and my email is no longer linked to it

white steppeBOT
#

Support@battlestategames.com

slim spruce
#

check your email for email forwarding and change the password and add 2 step verification to the email

pure sonnet
#

do u know how active they are tho?

slim spruce
pure sonnet
#

no but like do they get back fast or do theyt take three weeks

slim spruce
#

pretty fast yes

frozen dragon
#

anyone haveing tarkov lag issues while in stash?

tawdry girder
#

hey, can anyone help me

#

iam stuck in this screen

slim spruce
#

alt f4 and restart the game

#

can't hurt

tawdry girder
#

tried 5 times already xD

slim spruce
#

just have to wait until your account is freed up

tawdry girder
#

oh okay, thx

pure sonnet
#

Quit the game and check file integrity

tawdry girder
slim spruce
wraith summit
#

Hello

#

Is there a way to get a second account without buying the game again ?

wraith summit
soft steeple
# slim spruce what makes you think it was hacked?

They entered my account and changed the data, they changed my email and password for the direct game account, they requested a change of Tarkov email, I already sent a message to support, they only asked me for some information but they have not given me any response.

slim spruce
broken cargo
#

my friend has a problem where his cpu and ram and vram arent capping and yet he is suffering with fps

#

i dont understand

#

can someone help