i got it
#community-support
slim spruce
timber moon
deep oyster
mine battle state games profile got hacked.
im able to use the game but i cannot login into battlestategames because my email was propably changed
my usernamy is Dizz001 originaly it was kier21
Can someone help?
white steppeBOT
Support@battlestategames.com
mighty panther
anyone can help? tracksuit isnt showing up on arena
austere portal
i cant change servers on the launcher they all show timed out i check arena and every server shows 999 for ping but i tested everything internet wise and nothing shows packet loss or high ping
cedar sand
i cant change servers on the launcher they all show timed out i check arena and ...
This is for EFT, not for Arena
Arena servers are selected in the main menu of the game
mighty panther
@cedar sand can u help me with a problem im having with arena
cedar sand
<@517075182389559311> can u help me with a problem im having with arena
Send a screenshot
mighty panther
so i have tracksuit but its not showing up at all on arena
slim spruce
i cant change servers on the launcher they all show timed out i check arena and ...
usually this is because something local is blocking the pings, like DoS protection on a router.
cedar sand
so i have tracksuit but its not showing up at all on arena
Yeah, send a screenshot
mighty panther
what am i sending a screenshot of
cedar sand
what am i sending a screenshot of
Of your clothing
???
Show me where you think your tracksuit should be
mighty panther
it should just be in the clothing when you click on presets left side
i see all the clothing except tracksuit
it disappeared after i prestiged
cedar sand
You see this why I told you to send me a screenshot
mighty panther
yeah give me a second
cedar sand
- You have to rebuy it after you prestige
- You have to equip it from the Ragman services
mighty panther
i bought it on the main account
cedar sand
Not from the preset menu
mighty panther
give me a second im in a game ill send a screenshot after
cedar sand
The screenshot isn't needed anymore
I just told you why you can't equip it
Because you're on the wrong menu
mighty panther
yeah i know what you mean like when you create a custom preset then on the left end u scroll from clothing right?
cedar sand
No.
cedar sand
If it's not showing in the ragman services tab you'll have to make a ticket with support so they can add it
edgy finch
guys i need help
when i join the game and i que for ranked/unranked i get into a 300 ping server and i get kicked every round ( eft arena )
i dont have any problem on eft but arena ...
south nacelle
Hi, I have a problem, I bought Tarkov two days ago and when I want to join a raid, it takes 10 minutes to load and then the game crashes, I've tried almost everything I can think of (reinstall, restart, servers, I have it on a fast SSD,...), I'm desperate, does anyone know what to do about it? Thank you
slim spruce
Hi, I have a problem, I bought Tarkov two days ago and when I want to join a rai...
computer specs?
mild flame
Hi, I have a problem, I bought Tarkov two days ago and when I want to join a rai...
ram size and gpu?
south nacelle
16gb ram, and i have it on ssd
mild flame
16gb ram, and i have it on ssd
16gb ram is a tad bit insufficient. but i think there were solutions (?) by other players here to sorta boost it?
for the crashes, any error messages?
south nacelle
no, it just crash and it show me a message if i want to report an error
my friend plays also on 16gb
muted dragon
Hi everyone. I have problem where BSG dont send security code to email. Email is with end @gmail.com
mild flame
my friend plays also on 16gb
revert your gpu driver version back to 576.28
white steppeBOT
sinful knot
I9 12900K 4070 SUPER. Anyone have a fix for when extracting streets back to stashe my game will freeze for a second and while im live streaming it will overload my pc and casue my stream to lag aswell?
strange fern
Hi, I have a problem, I bought Tarkov two days ago and when I want to join a rai...
What's good dude, I had the same issue 16gb of ram is insufficient but it's an easy fix, create a paging file and make it maximum 32000mbs set it then restart your PC, you'll have to do a bit of testing if it doesn't work try increasing the amount up and up each time
Your ram is basically shitting itself and reaches a breaking point and collapses in on itself
arctic stirrup
@quick kite User @spark cairn came into PVE #13, started to insult us with racial slurs, using hard racial slurs and is under age. He is going in and out of VC to harass everyone.
signal robin
where the proof
visual vigil
Bro for like 2 weeks this game has had me randomly hit 6000 ping then crash my game without a reason, checked my network my speed is great, this game is just trying to kill itself I guess
merry rover
@quick kite could you please point me in the right direction?
coral geyser
can somebody help
slim spruce
can somebody help
make sure you have enough space on C and the drive you're installing to, and wait a while.
merry rover
Brother..the website
Thank you. I was trying the launcher but had no success.
slim spruce
Thank you. I was trying the launcher but had no success.
the only place to report cheaters is ingame
grave forge
Tarkov supprort team be asking the smallest questions and taking 5 days to read what you said
south nacelle
revert your gpu driver version back to 576.28
thank you mate
marble matrix
anyone know why ,when i load up my tarkov head into a raid my moniters go black and the game is forced closed
charred fog
My game freezes on launch and when I tab out. Do I need more ram? I have 32gb of ddr5
hollow mauve
Is there a fix for "Server closed connection" ?
cinder estuary
can anyone help me on as why my game audio keeps cutting in and out while in raid? thanks
white steppeBOT
cyan vigil
Please help, I can't log into the game for 2 days.
slim spruce
Please help, I can't log into the game for 2 days.
try in incognito tab
cyan vigil
is the launcher
slim spruce
Disable any vpns
cyan vigil
I have none of that :C
slim spruce
reboot modem and router by power pulling
cyan vigil
I've done everything, including updating my IP and refreshing my DNS using CMD.
cyan vigil
Do I need to talk to my internet provider?
spark finch
Can someone help me trouble shoot something please?
I used to be able to see the username and profile picture of people in a discord channel. Now I only see pictures. Anyone know how to fix this ?
cedar sand
I used to be able to see the username and profile picture of people in a discord...
Click on the server name at the top and click the box “show all channels”
opal ginkgo
does anyone know why my black screen between my death and post-death screen take so long? i want to keep playing the base game but it just takes forever to load and its really demotivating
polar mountain
is there anyway i can get a refund
slim spruce
is there anyway i can get a refund
What is the problem?
polar mountain
i need a refund just want to know if theres a way to get one
slim spruce
there are no refunds, and if one is forced the account is banned and xsolla perm bans you from their service
split burrow
hello, i am experiencing constant crashes after about 5 minutes of in-raid time. each time i reconnect the game crashes. ive never had this issue before, is there some new bug that could be occuring?
slim spruce
hello, i am experiencing constant crashes after about 5 minutes of in-raid time....
roll back nvidia driver to 576.28 , known issue
white steppeBOT
proud sentinel
has anyone tried to contact the support email and got an answer?
sleek saddle
does anyone know how to get in touch with someone to help get back a stolen account?
white steppeBOT
cedar sand
does anyone know how to get in touch with someone to help get back a stolen acco...
??support
white steppeBOT
Support@battlestategames.com
sleek saddle
ty
astral mica
so many stolen accounts these days.
astral mica
anyone know why ,when i load up my tarkov head into a raid my moniters go black ...
Verify your game files or try a previous nvidia driver version. I know the recent driver caused a lot of issue for tarkov.
obtuse oxide
Why does this happen
Its been doing it in raids and I havent been able to pickup good stuff cause of it
obtuse oxide
ctrl + right click youll never have that problem again
I had the same idea but no luck
It wont move from the slot
robust tundra
alt + click?
white steppeBOT
mild flame
Its affecting half my stash
you have multiple screens?
slim spruce
Its affecting half my stash
in the video you're not click dragging all the time
drag an item to another slot
misty raptor
how do i switch to pvp mode form pve?
white steppeBOT
mild flame
how do i switch to pvp mode form pve?
bottom right
robust arrow
when is discount for buy the game?
vital osprey
EFt isn't sending me emails
for password reset initially, but then I remebered it, and now won't send me the email for verification code
Also can't create a support ticket without signing in..
quasi eagle
How do i get better performance without stutters? my gpu and cpu arent maxing out but im having some traversal stutter every now and then
vital osprey
How can you contact support without signing in, which you need the code to do?
obtuse oxide
drag an item to another slot
I cant lol Im trying to say that
Ive tried every combination of me clicking and dragging trust I am very much clicking
cedar sand
How can you contact support without signing in, which you need the code to do?
If you read the very same message you just replied to, it says to contact them via email.
obtuse oxide
i assume it's some screen settings between that two monitors.
Interesting. Ill take a look when Im home.
mild flame
i dont use multiple screens but the cursor is kinda like stuck
little perch
i am in west 219 and i cant pick up this card for some reason anyone got a solution?
cedar sand
i am in west 219 and i cant pick up this card for some reason anyone got a solut...
You cannot pick it up
little perch
😭
quasi eagle
CAN ANYONE HELP ME WITH WHY THE GAME STUTTERS SO MUCH IN PVP MODE BUT NOT PVE
wild vessel
Any help with not recieving emails when trying to get verification code ?
cedar sand
Any help with not recieving emails when trying to get verification code ?
The best solution is to just wait as codes are sometimes delayed when being sent, if it doesn’t come through soon please email support directly about your issue
austere dune
i am in west 219 and i cant pick up this card for some reason anyone got a solut...
you shot it so it got mad and doesnt let you pick itself up
wild vessel
The best solution is to just wait as codes are sometimes delayed when being sent...
will do! thanks for your reply 🙂
lapis flame
Any help with not recieving emails when trying to get verification code ?
im having the same issue for the last hour or so
wild vessel
im having the same issue for the last hour or so
good to know im not the only one lol
quick remnant
Really wish BSG would do something about cheating (other than a ban wave) 3 raids in a row I've died to a cheater
undone rose
same. I use gmail. Same for you all?
wild vessel
same. I use gmail. Same for you all?
yeah
white steppeBOT
cyan falcon
how do I delete a person from my account? Like he should close the session
proud shuttle
the launcher doesnt fix my game, it just keep in 0%, what can i do?
cedar sand
how do I delete a person from my account? Like he should close the session
Account sharing is against the rules of the game
feral hull
Hello everyone, I haven't received the code, I've checked everywhere, tried sending it several times, nothing helps.
sharp monolith
Hey All, is there an issue with receiving emails for MFA? Unable to sign into my account as I a not receiving the codes? Tried multiple times over the last few hours...
frank stag
hey guys how can I get support? I don't receive the confirmation code to login from their site and if I send an email to support@battlestategames.com they flag it as spam and they don't receive it (using proton as my email service)
ok, at least it seems I am not the only one
wild vessel
seems a few people are having this issue
little musk
currently having an issue with this can't get my verification code
quasi eagle
Does anyone know why the game runs bad is it the servers or just the pvp version? The pve version seems more stable
eager orbit
Nikita give me code please😢
bronze hinge
help ?
hexed thistle
Nikita give me code please😢
We’re all having the same problem, it ain’t gonna help you begging a community member for it or suddenly id be gay as shit if it figured this problem out 💀
wild vessel
seems to be working again
sharp monolith
Confirmed, I am now receiving codes
pearl rose
seems like it is taking a hour or 2 and a act of congress to get a verify email just to buy a game lol whats really going on
rose gate
so thankfully after about 3 hours waiting for a authorise code im getting an error 104006 error, anyone know a solution?
slim spruce
so thankfully after about 3 hours waiting for a authorise code im getting an er...
what error message?
rose gate
what error message?
game install error me lad
slim spruce
the message?
rose gate
the message?
know what dont worry the solution is spam install 10 times until it works
obtuse oxide
know what dont worry the solution is spam install 10 times until it works
I tried the same thing with no luck
The launcher seems incredibly archaic
I had to do a workaround to install the game lol but apparently it wont update when 1.0 comes so I have to redownload the game
tulip silo
Hi everyone, please help me with the problem related to the captcha, I tried using vpn and dns still does not work.
I have the same problem here
tulip silo
Please help, I can't log into the game for 2 days.
.
obtuse oxide
Hi everyone, please help me with the problem related to the captcha, I tried usi...
Try clearing your cookies and cache
white steppeBOT
shell bronze
If I’m sending logs to support can I just copy paste them into a folder and send that?
slim spruce
If I’m sending logs to support can I just copy paste them into a folder and send...
just attach the text files
shell bronze
just attach the text files
Wym but that?
slim spruce
the logs are txt files
mild merlin
Good evening everyone, I faced a minor problem with logining in Tarkov launcher, and I can't verify it, I contacted support, said: Change DNS, I did it, and nothing helped, here's a screenshot of this
obtuse oxide
Good evening everyone, I faced a minor problem with logining in Tarkov launcher,...
Trying clearing your cache
And cookies
Delete all browsing history
opal ginkgo
anyone know why it takes so long for the screen between my extract and post-extract screen takes so long? i have 32 gigs of ram and I have it installed on my ssd there's no reason it should be taking this long
slim spruce
anyone know why it takes so long for the screen between my extract and post-extr...
try disabling mip streaming
opal ginkgo
okay I disabled it, I'll check back if the issue persists, thank you
dreamy haven
how can i find an account if i dumbly forgot the email that i used for it?
only option i have is forgot password link
opal ginkgo
try disabling mip streaming
that fixed it you the goat
slim spruce
that fixed it you the goat
make a post in the thread #1375649725310697503
limber shoal
how can i find an account if i dumbly forgot the email that i used for it?
lemme know if you figure this out cause i lost my arena mode (not that i like it but i paid for it) to the same thing
shell trout
Where can i go for account help?
bitter igloo
Where can i go for account help?
??support
white steppeBOT
Support@battlestategames.com
bitter igloo
Or you can make a ticket online
white steppeBOT
uneven orchid
does anyone know why i can do practice mode with my friend in pve? we both have unheard edition. i tried submitting a ticket, but it didnt work.
slim spruce
does anyone know why i can do practice mode with my friend in pve? we both have ...
what is not working exactly?
uneven orchid
what is not working exactly?
we want to do a practice offline raid. and it says we dont have the right version... which we both do.
slim spruce
we want to do a practice offline raid. and it says we dont have the right versio...
are you the party leader?
uneven orchid
yes
slim spruce
can you both play it without a group?
uneven orchid
yes
slim spruce
practice mode is only in unheard now and EOD, you can't buy it separate anymore
uneven orchid
we both have unheard
olive drift
Why is that my backup email doesnt work when i tried logging in to the account center, wtf
slim spruce
must be a bug if you both can play it alone. OR... it's a restriction by the game now that it's only locally available.
in that case I am not sure.
It might be solo only now.
uneven orchid
thats dumb
slim spruce
That is most likely the reason.
uneven orchid
250 dollar game without the ability to practice... lol
slim spruce
well that would use server bandwidth
not that that's an excuse, just a possible reason
uneven orchid
yea maybe
slim spruce
things tend to change often without updates about it, or it's a bug
olive drift
why did they dumb down their webpage
austere portal
if im about to prestige can i have my friends post items on flea to get rid of some roubles or is that bannable
mild merlin
Trying clearing your cache
It's game launcher, and not in browser, unfortunately..
vale ibex
Hey guys, I rly wanted to get into Escape from Tarkov (hope i'm not too late xd) and I wanted to ask, I looked through the different purchase bundles and I wanted to know exactly what do the higher-end bundles offer over the standard one. Is it purely a head start to the game but you can still earn the same stuff by playing or are the benefits not-obtainable for people who didn't buy a certain bundle ?
slim spruce
Hey guys, I rly wanted to get into Escape from Tarkov (hope i'm not too late xd)...
The standard has a 2x2 secure container and small stash. The bigger bundles have a 2x3 and the largest bundle unheard has a 3x3 container and large stash and access to arena as well.
You can buy standard and later upgrade at the difference in cost so you're not missing out.
unheard also has PVE which can be bought separately
vale ibex
You can buy standard and later upgrade at the difference in cost so you're not m...
Sweet, thank you for the answer, just one more thing that I forgot to ask, when the game officially launches and the beta ends will the packages be the same or has the company not expressed themselves on that regard yet
slim spruce
Sweet, thank you for the answer, just one more thing that I forgot to ask, when ...
not announced but I would not expect anything to change
vale ibex
Alright, thank you very much
obtuse oxide
It's game launcher, and not in browser, unfortunately..
Exactly
Still uses google
Try it anyway. You may have to uninstall the launcher
vital osprey
Would using a different email client help with the verification codes?
candid iron
someone can help me?
slim spruce
Would using a different email client help with the verification codes?
maybe if it was gmail
slim spruce
someone can help me?
what with?
candid iron
what with?
so, i just bought tarkov arena and i cant use the battlepass
its like, the screen is frozed or sum
vital osprey
maybe if it was gmail
no sadly I use a custom domain, think i'm pretty screwed tbh.
slim spruce
no sadly I use a custom domain, think i'm pretty screwed tbh.
you can change emails if you have 2 step verification enabled
vital osprey
How would I do that, I can't sign into the website without my email code.
slim spruce
In that case you would need to email support if you can't get verification codes
??support
white steppeBOT
Support@battlestategames.com
vital osprey
Yeah I've done that, apparently it's a waste of my time though. I'll give it a few days.
clearly been a problem for some time https://www.twitch.tv/battlestategames/clip/ArtsyCarefulDootYouDontSay-WT6-5o9SQ6cwqB6O
shell bronze
the logs are txt files
yo so I have like 5 folders from that day of playing and I need to send them all because i'm not sure which one is it. How would I compress all of these files to send?
vital osprey
Yeah I've done that, apparently it's a waste of my time though. I'll give it a f...
Since found a workaround, at least for me. Anyone wants steps DM me
slim spruce
yo so I have like 5 folders from that day of playing and I need to send them all...
just the last txt file should be enough, the latest one
unless they ask for all
shell bronze
unless they ask for all
they did, "We recommend that you compile these files to one archive for ease of transfer and send it to us." Like i know how to use a computer but when it comes to files and shit i'm lost
slim spruce
they did, "We recommend that you compile these files to one archive for ease of ...
adding them to a zip file should be best
highlight all the logs and right click add to zip archive
then send that zip file
shell bronze
ok i'm going to try that some logs are from the beginning of this year even though I clear my logs but i'm just sending that day so it's not too much
slim spruce
right click > send to > compresszed zip file
shell bronze
right click > send to > compresszed zip file
the logs themselves right not the folders they're in?
slim spruce
the txt files yes only those
shell bronze
the txt files yes only those
yeah it's not working I can only archive one log at a time and it duplicates the log
slim spruce
you can archive a folder
shell bronze
will it work when I tried to attach the folder it wouldn't let me
slim spruce
will it work when I tried to attach the folder it wouldn't let me
The zip file of the folder
right click the folder that the logs are in, in a directory above so you can see the folder, and send to > compressed zip
obtuse plank
can someone help me? i cant log in on the launcher cause the captcha never loads, i don’t know what to do
vital osprey
I got past it by spam closing it and clicking authorise repeatedly
obtuse plank
ill try that
white steppeBOT
burnt charm
How do you download eft after bought
@slim spruce may you help me
Nevermind👍
Ive been on this screen for a minute now does jt take a while to download
burnt charm
Quite a while since they probably have so many
hollow nymph
Why can’t my friend buy the game it gives error code 3032
burnt charm
@hollow nymph does he have enough money?
hollow nymph
Yes he does
hollow nymph
It says page not found
bitter igloo
Check agaain
burnt charm
The dog mod i need help
hollow nymph
Nvm it did thanks
stray karma
does anyone know why my game keeps crashing and how to fix it?
wary tartan
So i had bought the game when my pc was shit and couldnt handle it and now i got one that can for sure run it
my problem is when im trying to sign in with my account thats linked with battlestate games, its saying they sent an email out for a password change but I havent recieved anything in my emails
was wondering if anyone could help me
cedar sand
was wondering if anyone could help me
Account issues help isn’t provided via discord
??support
white steppeBOT
Support@battlestategames.com
wary tartan
:( complicated
white steppeBOT
tulip kite
Hello Support team. I am currently experiencing an issue accessing my account, which appears to be the result of unauthorized activity. I have already submitted a request via email to your support service, but I would like to inquire about the estimated response time for handling such cases.
Thank you for your assistance.
astral mica
Hello Support team. I am currently experiencing an issue accessing my account, w...
Unfortunately it's a community support channel with community mods (not-paid by BSG) so they wouldn't be able to give you an answer on the BSG response time for such matters.
Really too many accounts being stolen lately.
Make sure to activate your 2FA ,guys.
tulip kite
Really too many accounts being stolen lately.
I suppose that if many accounts have been stolen recently, it shouldn't be a problem to recover mine, right?
I haven't played for six months to focus on another game, and when I came back, I discovered the issue.
Thanks for the information! 🙂
astral mica
I suppose that if many accounts have been stolen recently, it shouldn't be a pro...
Honestly, if your main email got hacked, it would be quite difficult to resolve. I don't want to get your hopes down but BSG would probably say "The user is responsible for their account".
It's inevitably more profitable for them to say that so you can buy a new account than spending resources to retrieve a stolen account.
tulip kite
It's inevitably more profitable for them to say that so you can buy a new accoun...
I still have access to my email address, and its password was recently changed.
The issue I'm facing is that I get an "Email not found" error message when I try to log in on the website.
I had the Unheard edition, so I really hope to recover it because I won’t be paying that much money again.
bitter igloo
does anyone know why my game keeps crashing and how to fix it?
Rollback your drivers
pastel raptor
Hi, I'm trying to log in to Tarkov and I get this message: Your account is connected to a two-factor authentication (2FA) app.
Please enter the authorization code generated in this app. I've never connected a 2FA account before.
white steppeBOT
mild flame
does anyone know why my game keeps crashing and how to fix it?
got your solution?
austere dune
yeah known bug no one can get in a game
pastel sky
this shit hurts my head, nice patch nikita
gaunt hornet
mmm yes
new update new bugs
pastel sky
mmm yes
new update new bugs
oh god its worse than i thought 😭
weary igloo
Hello everyone, my friend is unable to access the launcher because the Captcha (CloudFlare) does not disappear from the screen, does anyone know what to do in these cases?
mild flame
Hello everyone, my friend is unable to access the launcher because the Captcha (...
did he or she pass the test?
mild flame
restart it
weary igloo
I've already restarted, cleared the cache and still nothing
cedar sand
Hello everyone, my friend is unable to access the launcher because the Captcha (...
turn windows scaling to a lower setting, it might be hidden due to this
fleet venture
has anyone had any issues with emailing support and them not being able to see attached files/images?
weary igloo
In fact, even changing the resolution, nothing appears, it's as if even increasing or doing so, it doesn't open the verification, it's an infinite loop. @cedar sand
Would there be any other way?
I discovered the problem was related to the IP by installing WARP and it entered, it should be related to the internet provider
@cedar sand
white steppeBOT
obtuse plank
I discovered the problem was related to the IP by installing WARP and it entered...
do you always need to play using that?
weary igloo
do you always need to play using that?
Until the internet provider fixes the problem I think so
pliant basalt
When I try to remove an item from my wish list it stays highlighted and won't be removed. What do?
cedar sand
When I try to remove an item from my wish list it stays highlighted and won't be...
Because you have it set to highlight certain items in your game settings
rugged forge
anyone know how to fix Failed to install BattlEye Service (4, 30000020).
updated the game after like 4 months of not playing and now get this
pliant basalt
Because you have it set to highlight certain items in your game settings
Cheers!
mild flame
anyone know how to fix Failed to install BattlEye Service (4, 30000020).
restarted com? or tried other methods from google?
rugged forge
fixed thanks
bronze nacelle
Does any1 know how to fix the verifacation email not sending
mild flame
Does any1 know how to fix the verifacation email not sending
can only wait. we can't do anything for you
molten pagoda
Make your "Choose Your Friends Wisely" quest say that it needs to be done in ONE RAID
"Special Comms" has the exact same description but works differently bc you dont have to do it in ONE RAID
cedar vessel
help , i always get kicked out of queing in tarkov arena eventhough i accepted the match.
any fix? Or i just need to wait for the devs to fix it
mild flame
help , i always get kicked out of queing in tarkov arena eventhough i accepted t...
it's buggy now. wait for fix
white steppeBOT
slim solar
do you guys wanna fix the arena servers so it can actually be played?
bronze nacelle
can only wait. we can't do anything for you
its been 3 hours bruh
how much longer do i got to wait lol💀
marsh jacinth
is there any problems with eft?
i did not get any vertification emails.
bronze nacelle
is there any problems with eft?
i did not get any vertification emails.
i just got mine after 3 hours lol
cedar vessel
anyone being able to play arena yet?
mine still the same , gets kicked everytime when i find the match.
slim solar
yeah arena is cooked, dont waste your time
granite radish
is there anyway to refund arena i accidentally bought it instead of orginal tarkov
vivid briar
is anyone able to actually join an arena game?
candid flicker
anyone got any idea?
reinstalled launcher 2x, tried opening from desktop, also from folder, launching eft itself doesnt work either
candid flicker
anyone got any idea?
reinstalled launcher 2x, tried opening from desktop, also f...
fixed it, reinstalled again, then it worked :/
final wharf
arena is coooooooked right now
quasi pewter
was just playing a minute ago now i can't use the laucher or the website anyone know what to do?
white steppeBOT
lime ice
anyone know why its impossible to get enough people in an arena match?
cedar vessel
the arena is still cooked for me even after the recent patch just now.
lime ice
the arena is still cooked for me even after the recent patch just now.
its been alright for me the last 2 days i got to play. but today i just cant find games i dont know why
well i get a game then like one other person accepts idk
slim spruce
anyone got any idea?
reinstalled launcher 2x, tried opening from desktop, also f...
uninstall the launcher and delete the files in
C:\Users\%USERNAME%\AppData\Local\Battlestate Games\BsgLauncher\CefCache
then reinstall the launcher
@twin marten use modmail #discord-mod-mail
twin marten
.
tall quarry
@slim spruce any chance you can tell nikita that the arena match acceptance is not only completely unnecessary as noone sees arena as an equivalent to cs, and that its also till broken following the technical fix a few hours ago
tired path
hey all. just logged in today and all of my backpacks were gone and the contents inside. also missing a few guns. overall missing thousands and thousands of dollars worth of equpiment and rigs. anyone alse experience this?
signal robin
hey all. just logged in today and all of my backpacks were gone and the contents...
Only thousands?
tired path
honestlyt no a lot more lol
half my guns and backpacks
contents inside
what do i do lol
tall quarry
yo where the hell can i drop a report on an issue with arena matchmaking????
this shit is chopped
so now instead of maybe one person not being able to accept a match it apears to be up to 5-7 people, great fix
tired path
no one has had that problem where tou log in and half your shit is gone?
maiden harness
Can anyone help? I reset my pc ( all my files and everything ) and now when I logged into my bsg acc it says I dont have any version of tarkov purchased.
slim spruce
Can anyone help? I reset my pc ( all my files and everything ) and now when I lo...
You're most likely on the wrong account.
maiden harness
You're most likely on the wrong account.
Can't be the case I tried all my other emails and it says "email not found"
slim spruce
Can't be the case I tried all my other emails and it says "email not found"
Your email may be inactive then. Check all your emails for tarkov or battlestate emails.
candid belfry
is ref quest for create a distraction ment to give you the tnt?
maiden harness
Your email may be inactive then. Check all your emails for tarkov or battlestate...
I did and there is only one with battlestate emails
slim spruce
I did and there is only one with battlestate emails
Then either your game was found to be fraudulantly purchased (code) or you're on the wrong account still. Contact support on the help center on the website.
Oh also
The profile page is known to sometimes not show you own it.
But if you have the launcher it may let you in.
But if it says purchase on the launcher, that's not good.
maiden harness
I dont, the thing is I reset my pc and now i got discord and steam only and I m trying to get the launcher
slim spruce
maiden harness
Can I get the launcher somehow
oh thx
No it just says I dont have it, but I dont remember having any other emails, is there any other way to confirm I had it?
I remember some of my names from last wipes if it helps
maiden harness
https://prod.escapefromtarkov.com/launcher/download
Do you maybe know the email text prompt bsg sends you after you purchased the game or something that i can look for please?
slim spruce
Do you maybe know the email text prompt bsg sends you after you purchased the ga...
keywords are xsolla battlestate games and tarkov
maiden harness
keywords are xsolla battlestate games and tarkov
still nothing, I remember some of my names from last wipes if it helps somehow
slim spruce
still nothing, I remember some of my names from last wipes if it helps somehow
then you may be on the wrong email
maiden harness
then you may be on the wrong email
maybe i forgot the email can i find on what email the acc was purchased on somehow?
slim spruce
support can't just give out email addresses
maiden harness
All i know are my nicknames from the last wipes
slim spruce
And if you lack the emails as proof you purchased, support can't help you much.
maiden harness
And if you lack the emails as proof you purchased, support can't help you much.
yeah thats fair, i only got emails from bsg with random stuff
maiden harness
And if you lack the emails as proof you purchased, support can't help you much.
so if it says email not found then its not the right email correct?
slim spruce
Email not found can mean either it's not registered or it's inactive.
maiden harness
Email not found can mean either it's not registered or it's inactive.
what do you mean by inactive?
maiden harness
Email not found can mean either it's not registered or it's inactive.
like i dont have acces to it or i havent used it in a long time or smth like that?
slim spruce
not used in a long time
maiden harness
yeah
maiden harness
not used in a long time
and how can i activate it
white steppeBOT
Support@battlestategames.com
maiden harness
emailing support, IF that is the problem
so i just send them a mail from the inactive acc?
slim spruce
go ahead
maiden harness
it can be anything?
slim spruce
saying it's inactive
i tried logging in but it is saying my email is not found
@jovial osprey see here
https://www.escapefromtarkov.com/support/knowledge/441
maiden harness
i tried logging in but it is saying my email is not found
do i need to wait for a response?
white steppeBOT
slim spruce
do i need to wait for a response?
well that is how emails work
maiden harness
fair enough
maiden harness
well that is how emails work
sorry if I'm being annoying, im just trying to figure out how to get me account back, but do you know how long it takes to get a reply?
maiden harness
And that is only if that email is the correct one.
so if i dont get a reply in a week then it means it wasn't the right email?
slim spruce
Probably so. This is not a good situation to be in, forgetting your email.
If it was the other email you know of it should have receipts of purchase in it
maiden harness
none of my emails have any receipts even the ones i sent a mail from
maybe i deleted them or something, but i only have 3 email accounts and none of them have any receipts
maiden harness
If it was the other email you know of it should have receipts of purchase in it
well thanks for all of your help so far and for replying quickly, but if you have any other ideas of how i can get my account back then please let me know
bold cradle
Arena still broken for everyone else?
naive pagoda
anyone think there will be a sale on tarkov soon
shell marten
wtf happened to arena matchmaking
10 attempts at playing and every time 5/10 people accept the match
vivid briar
10 attempts at playing and every time 5/10 people accept the match
its been down all day
midnight thunder
Anybody been having crashes recently. Have never had them before, been going on 2 days now.
noble perch
anyone think there will be a sale on tarkov soon
I wonder too 
white steppeBOT
bitter igloo
Anybody been having crashes recently. Have never had them before, been going on ...
Rollback your GPU drivers
strong gorge
midnight thunder
Rollback your GPU drivers
I will try that. It just froze and crashed on me while in my stash. Crazy.
elder shadow
friend got banned do people get randomly banned for no reason????\
white steppeBOT
white steppeBOT
Looking for Arena battle buddies? Head over to the Arena discord! https://discord.gg/EueARD5byy
ornate matrix
friend got banned do people get randomly banned for no reason????\
No there is usually a reason. See #rules to appeal it
maiden harness
Probably so. This is not a good situation to be in, forgetting your email.
i got the right email thx for your help again man
blissful schooner
??arena
white steppeBOT
Looking for Arena battle buddies? Head over to the Arena discord! https://discord.gg/EueARD5byy
white steppeBOT
bitter igloo
is there info if whats happening to arena atm?
Currently it's having issues, it's known
winter geode
im having a problem whenever i load out of a raid it just goes black and not responding ive youtubed videos for help but nothing has worked
flat sierra
Almost 24 hours since Arena update and people still can't accept. Does this Dev team test anything anymore?
charred jungle
cant play in any servers
its not a internet problem from my side as im able to play with extremally low ping in other games.
Im located in southeastasia
any fixes?
pastel sky
nope think its global au servers also down
pastel sky
Almost 24 hours since Arena update and people still can't accept. Does this Dev ...
2 updates since the patch release, think they know what's happening they just aren't competent enough to fix it or don't give a fuck.
white steppeBOT
mild flame
cant play in any servers
its not a internet problem from my side as im able to p...
i did a hard reset on my router
cobalt pumice
Anyone had a positive experience with getting a response from support. Buddie of mine is looking to try tarkov again but when he went to log in he was getting an error message of his account not existing. He signed up with a @ live email account which I believe were all blacklisted by BSG? It was an EOD account aswel so would be a shame to lose it
uncut bough
im new to this game but im trying to register to buying the game but my email say dont work in this domain
slim spruce
cant play in any servers
its not a internet problem from my side as im able to p...
Are you in AUS region?
charred jungle
Are you in AUS region?
im SG
Im able to play tarkov with good ping but unable to select servers
slim spruce
im SG
This might be a problem with ISP routing or a VPN is enabled. But if you can play fine, it might just be a glitch.
charred jungle
This might be a problem with ISP routing or a VPN is enabled. But if you can pla...
the problem has been here when i first bought the game around 2y ago
no VPN is installed on my pc
slim spruce
leave it on auto and keep it as it is. Otherwise, send in a bug report in the launcher.
charred jungle
ok
red bluff
Someone took my account and bsg is really bad with the Support.
someone could get into my Account and changed mail+password and BSGs only Reaction is to inform me per mail that someone logged in and changed everything.
Why is there no need to confirm this on my mail? (Which has 2FA and a different password.)
void quiver
guys if i buy EFT Arena in epic games will my account be connected to my EFT account in BSG launcher
normal vapor
guys, does it matter if i play on bsg server or not? are there any disadvantages i should know about?
mild flame
guys, does it matter if i play on bsg server or not? are there any disadvantages...
just make sure your internet connection is stable.
normal vapor
just make sure your internet connection is stable.
so progression is same either way?
mild flame
local servers = host on your own pc.
normal vapor
ok noted, ty mate ❤️
mild flame
but do note that on local servers, boss spawns are a flat rate and bosses like goons dont rotate maps.
normal vapor
ooohh ok ok, will keep that in mind
white steppeBOT
thick tendon
arena keeps crashing my pc when i load into a game, not even a bluescreen
mild flame
arena keeps crashing my pc when i load into a game, not even a bluescreen
only play arena? how about the main game?
thick tendon
only play arena? how about the main game?
thanks for the help
mild flame
thanks for the help
????
hearty shore
you already bought the game?
languid orbit
agile gull
Hey all, im trying to get a buddy of mine to try out arena but I cant figure out how to get that free 2 play weekend, all i got is buy the game
Anyone knows how to go about loading the game on this trial mode?
white steppeBOT
faint viper
Hey all, im trying to get a buddy of mine to try out arena but I cant figure out...
open launcher and he needs to select arean i the left hand side
he is probably on the base game
rancid monolith
anyone got an idea on how to fix perma low fps when alt tabbing in arena?
lunar eagle
Any fixes for getting stuck loading player data?
fiery salmon
Hello earth to servers moderators
blissful light
any mods active right now
agile gull
open launcher and he needs to select arean i the left hand side
Unfortunately thats what I thought too, but it was arena. And the only option there was "buy"
faint viper
Uninstall the launcher and reinstall maybe?
agile gull
I ll try that
white steppeBOT
tall junco
my game keeps crashing after every time i clear cahce and do integerty check and it still crashes
i might go get a new cpu currently rysen 7 cpu i might return mine and get a new one mabye mine is broken or defective\
slim spruce
any mods active right now
@cinder python stability issues are common right now, please stand by.
Some get it right after the updates, with no fixes in sight. It's being worked on.
cinder python
<@429611408456548352> stability issues are common right now, please stand by.
appreciate the manual review
slim spruce
It's likely a problem with the game if going back to a previous nvidia driver doesn't help.
cinder python
thats a dang shame, was trying to get back into the wipe now that i can get the RPG
slim spruce
thats a dang shame, was trying to get back into the wipe now that i can get the ...
specs?
blissful light
HELP PLZ
dude is sitting in the same call as us stream sniping
how is this allowed???!
cinder python
Intel I7 10700KF 3.8GHz 8 cores
RTX 3070 ASUS TUF 8gb VRAM
32GB RAM at 3200 speeds XMP 1 on
Tarkov game files are downloaded on a 2TB M.2 NVME SSD from samsung, 980PRO
My PSU is sufficient, i recall it being a 750W bronze or silver from corsair
While shes a bit on the older side nowadays, she always ran tarkov like a dream before patch 16
slim spruce
Intel I7 10700KF 3.8GHz 8 cores
RTX 3070 ASUS TUF 8gb VRAM
32GB RAM at 3200 spee...
what is your ram usage during a game
alt tab and check
cinder python
what is your ram usage during a game
I dont know, Will check now
cinder python
what is your ram usage during a game
Its continuesly climbing??
its at 14,8gb now and is consistently climbing with a few 0,010MB
passing 15gb ram in a second
cinder python
alr well max was about 15,5gb before i got executed by reshalas guard
cinder python
alr well max was about 15,5gb before i got executed by reshalas guard
The crash just happened at about 16gb of ram
slim spruce
The crash just happened at about 16gb of ram
you added page file?
cinder python
none at all, all 32gb of ram are physical.
4x8gb DDR4-3200
slim spruce
none at all, all 32gb of ram are physical.
4x8gb DDR4-3200
make page file 16000 min and 25000 max on C
cinder python
aye aye
cinder python
scratch that i did a step wrong, i forgot to press set
Bug persists, crashed at 8gb ram usage
slim spruce
Bug persists, crashed at 8gb ram usage
change ram to 2133 mhz in bios
and disable any overclocking
slim spruce
tried nvidia driver 566.36 ? in a clean installation?
cinder python
I don’t think so, I only rolled back 2 updates
slim spruce
try that one
cinder python
Nvidia try not to release 15 unstable driver updates (impossible challenge)
Issue persists
white steppeBOT
modest temple
has anyone got error code 248?
I got this issue when login today's morning and it said I need to contact technical support but I couldn't find it on home page
slim spruce
has anyone got error code 248?
what error message?
modest temple
the error code is visable on the launcher window, this is the screenshot from the web login page
Here is the Error message from the launcher but It's not in English emm
slim spruce
??support
white steppeBOT
Support@battlestategames.com
slim spruce
or a bug report in the launcher if you can log in
modest temple
I tried login both from launcher and webpage, both gives me this error message
I already sent email to support, both from the account email and my personal gmail, but still nothing heard back yet
royal thunder
arena still down?
slim spruce
I already sent email to support, both from the account email and my personal gma...
wait for a reply
azure charm
ok so im new to tarkov and I wanted to buy the game but it said I needed to pay more in the zip code i am in so i said "fuck that" went on google and searched up one and I didnt know it was geo blocked how can I get it so im not geo blocked anymore
cinder python
ok so im new to tarkov and I wanted to buy the game but it said I needed to pay ...
i dont know about your country, but avoiding what im assuming is the VAT charge is fraud
azure charm
i dont know about your country, but avoiding what im assuming is the VAT charge ...
oh
bitter vapor
Can someone explain this? i've tried reinstalling twice and encountered the same error
midnight thunder
Rollback your GPU drivers
This worked. You the man
vestal moss
why aint i gettiny my rep for ref for completing the quests and weekly dailies and whatnot
prime nimbus
admins just tryna play my game when GodMAN1020 decides to teamkill in raid. I shouldve known because he went into our customs raid with just a pistol
slim spruce
admins just tryna play my game when GodMAN1020 decides to teamkill in raid. I sh...
#discord-mod-mail for discord issues
white steppeBOT
lethal quarry
if i unlock the usec k4 brown ones from arena BP
is it wipe persistent?
like can i buy it if i prestige/ game wipes
after i've unlocked it
wanton arch
My wifi is fine but I am unable to load back into my raid
keeps kicking me saying failure to connect to server
I flushed my DNS and still continue to have this problem
Not my wifis problem as I can load into CS2 no problem I am on PvE if that makes a difference
System: Ryzen 7 9700x and 7800xt games installed on gen 4 nvme
snow snow
anyone have AMD GPU? Im trying to figure out how to turn up my gamma but i cant find the setting in adrenaline software
slim spruce
My wifi is fine but I am unable to load back into my raid
keeps kicking me sayin...
only one raid?
wanton arch
only one raid?
had 5 great raids no problems then 2 one after another do this
slim spruce
restart your game
wanton arch
did that I'm playing CS tonight servers will probably be unfucked tomorrow
slim spruce
jaunty hemlock
boa noite minha conta foi hackeada poderia me ajudar
bleak plover
having issues loading into pve raids
i get to creating pools (100%) then crashing
cleared logs, cleared cache, updated computer, reset router
issue occurred overnight
obtuse moat
does the unity 2022 still crashing? Wondering download the game back
granite lintel
I keep trying to install Arena, but I keep getting this. How to fix it?:
cedar sand
I keep trying to install Arena, but I keep getting this. How to fix it?:
If you’re trying to install it to the same folder as EFT that will not work
cedar sand
having issues loading into pve raids
i get to creating pools (100%) then crashin...
??pagefile
white steppeBOT
cedar sand
And lower texture quality
granite lintel
If you’re trying to install it to the same folder as EFT that will not work
You mean this?
I still keep clicking the repair button, but nothing seems to be working
white steppeBOT
bleak plover
And lower texture quality
worked, thanks
waxen vector
why does it do this in prapor insurance with a rfb spacer and suppressor on it? it renders the game impossible to play. I hant leave this screen. Like I cant accept, receive all, etc. I can only alt f4
The only way I can get it is to take off the supressor off of the spacer
white steppeBOT
fading furnace
hi i have question im using autohotkey program for changing mouse sens is it illegal ?
i dont wana get baned for this
hollow pendant
Heyo, is there any way to fix this error? I ran the launcher as administrator, hoping it would fix it but it ain't working.
PS: Also I alrdy uninstalled the game once, but still doesn't work
rustic skiff
what do i do when i try to boot up the launcher and i just get stuck on a catptcha like i click verify but it just wont verify
fading furnace
hi i have question im using autohotkey program for changing mouse sens is it illegal ?
i dont wana get baned for this
white steppeBOT
lethal quarry
hello i have a question thats probably important, ive unlocked the dark olive USEC K4 pants from arena BP, wanted to ask if its wipe persistent. i.e. if i have unlocked it can i keep buying it wipe after wipe on EFT
ornate matrix
Afaik you need to rebuy them every wipe, but you keep the unlock otherwise the battlepass would be useless
crisp seal
cant get logged into my account, whenevr i do forgot password it tells me to log in then once i enter my email it says maximum amount entered
fair walrus
can you ban this guy . Your anti cheat is trash
odd robin
I have a problem, i don thave access to the email i created the acount on EFT. Is there any way to resolve it? Making a ticket o contacting support?
Do not know how to do it.
Thanks
mild flame
??support
white steppeBOT
Support@battlestategames.com
wintry pewter
like why this happened https://medal.tv/games/escape-from-tarkov/clips/koIuOkGxvtiPf_F0F?invite=cr-MSxYOWUsMzg5NjM5NDc3
uncut turret
is it normal for support to not answer for days. Ive sent a ticket to the 6 days ago and recived 2 emails back
pulsar patrol
i am in the same boat
my game says email not found and i cant do anything anymore, played since 2022
cobalt pumice
Likely an obvious answer for this. Figured give arena a good go and I made a custom loadout but when I load into a match it won’t let me select that custom loadout so forced to take a preset, any ideas where I’m going wrong?
austere kernel
I am unable to log into the app, never get the confirmation email/ Any help?
plush elk
Is there anyway to bypass the launcher not allowing you to install tarkov arena on a seperate drive than the normal games location? I run tarkov on SSD for load speeds, no space for arena, but arena doesnt need an SSD for load times.
white steppeBOT
scenic pumice
Is changing emails temporarily available for everyone or just me?
sterile dagger
Next discout?
slim spruce
Is changing emails temporarily available for everyone or just me?
add 2 step verification and you can change emails
slim spruce
Is there anyway to bypass the launcher not allowing you to install tarkov arena ...
The launcher doesn't restrict this.
If the launcher drive is full you need to change the temp folder in launcher settings.
plush elk
If the launcher drive is full you need to change the temp folder in launcher set...
Oh gotcha, thank you. Didnt realize I just had to swap the temp folder directory to the D drive instead
pallid monolith
Hi, can someone help me? I'm having trouble accessing my Tarkov account — I need a verification code that's supposed to be sent to my email, but it never arrives. I've checked everything (email address, spam folder, etc.), and everything seems correct. However, it looks like the site has been having issues for almost two months, and support isn't responding to emails. Is there anything else I can do?
uneven portal
Hello i wanna delete escape from tarkov Account, i should contact support?
white steppeBOT
zenith whale
Someone needs to do a mass ban again there has been a terrible wave of cheaters in Customs. I shouldnt be encountering low level players that have not prestiged with KD's of 23 plus. this is rediculous and makes people not want to play!
bitter igloo
Hello i wanna delete escape from tarkov Account, i should contact support?
This is only community gathered support, so yes you would have to submit a ticket online
pulsar pilot
my game crashes between 1 minute and 5 minutes into every raid anyone having a similar issue/fix?
uneven portal
This is only community gathered support, so yes you would have to submit a ticke...
Ah okay i Did submit it on their website any idea how Long it gonna take?
fathom crane
Hello, I'm downloading eft again atm, my wifi speeds are around 120 MB/sec but on the battlestate launcher I'm getting 8MB/sec. last time i downloaded arena and it gave me around 60 MB/sec. why is it being slow now? There is no one else on my network at the moment.
bitter igloo
Hello, I'm downloading eft again atm, my wifi speeds are around 120 MB/sec but o...
Probably capped on server side, not your end
fathom crane
Probably capped on server side, not your end
ah yeah that would make sense hahah
being an idiot, apologies!
bitter igloo
Nah it's all good, Tarkov is notorious for insane download speeds
Love wipe day downloads being in the kilobytes
silent turret
AI is so good such great game good stuff great game im so glad i spent 250 dollars on this and that my feedback is being answered im so glad that AI has been fixed and aimbot was added to them
good shit nikita and all the devs
great game great game good shit man i love this game os much fucking ass
Worst dev team in the whole world
too busy making ASMR videos that they dont make ai actually miss shots
Im so glad i got my ASMR videos and my cosplay competiion we are so 1.0 release ready we are so ready 100%
nikita needs to get off his ass and fix the game
ALL of the devs
paper badger
get good
restive cloak
Does any1 know how to fix modmail it will not let me send a ticket
undone beacon
hi guys, i came across error 228 - items moving: used count > HpPercent in item and now i cant do sh*t, any help?
wise sorrel
anyone know how to fix cant connect to authorize server in login
sitting on 25 min wait now to login
correction eroor 213
error
slim spruce
correction eroor 213
does it say a time?
lethal quarry
Afaik you need to rebuy them every wipe, but you keep the unlock otherwise the b...
purchase on EFT right
as long as i have ref unlocked or sum
remote hull
does anyone know what this thing on my screen is? only shows up when i use flashlight
vivid briar
Can someone possibly help me I'm not receiving emails to log in and download the launcher. I went to open a ticket but i need to login to do that as it just sends me to the login screen after clicking the link. I've been trying for 3 days gave it the befit of the doubt but still nothing.
white steppeBOT
lapis jungle
does anyone know what this thing on my screen is? only shows up when i use flash...
is that not the end of your suppressor?
cursive pike
same issue here
in fact i cannot even get into raid because the game crashes again and again.
when it finishes the loot loading it just crashes, it was working just fine a day or two ago
royal thunder
what do i do when my arena download fails and i reinstalled the launcher and the game and while downloading it says unable to install and always happens around 70 to 80%
also my friend does not own eft and we are trying to play the free weekend together
cursive carbon
hey i got a question my friend just got the game and when we load into a game naked he spawns but when we load in with gear he crashes and is not able to get in top a raid anyone know what it could be did a integ check and cleared logs and cashe and did overlays but idk what more to do
raven coral
Hey, got a weird issue.
Been playing fine all day. Then out of nowhere EFT won't do anything when connected to my router. It only works on mobile hotspot...any ideas?
hollow pendant
Eyo, is there any way to fix this? I really want to play arena so badly...
it was forcing me to update the game after fully installing. Then it keeps giving me this error.
raven coral
Eyo, is there any way to fix this? I really want to play arena so badly...
it w...
Out of curiosity try doing it through a mobile hotspot lol
hollow pendant
Out of curiosity try doing it through a mobile hotspot lol
ohh yahh haven't done that, ima try it out
hollow pendant
Eyo, is there any way to fix this? I really want to play arena so badly...
it w...
Still doesn't work when I use hotspot unfortunately
raven coral
Man tarkov errors are so confusing
verbal hound
Is there anyway to use the white light without using my IR device, and vice versa I want to use IR laser and not flash my white light.
gaunt night
hi can someone help me? i want to play but the matching usually takes TOO MUCH
i have been waiting for 15 minutes and nothing happens
raven coral
i have been waiting for 15 minutes and nothing happens
Happened to me before everything stopped working
Think EFT is experiencing issues in some regions maybe
cursive pike
My pc is not as good as yours but still the game was working pretty good yesterday, well, at least i was able to play
raven coral
Have you uninstalled/reinstalled?
cursive pike
I tried to get into raid naked and the game worked, then again with gear and crashed after the loot list loaded
Have you tried to go to raid without any gear at all to see if it works?
gaunt night
Think EFT is experiencing issues in some regions maybe
i think soo
cursive pike
Fml, i will leave it installing overnight and lets see if tomorrow it works
Good luck guys
Good night
bright hornet
Anyone know how to fix this error?
heady storm
Anyone know how to fix this error?
Try a vpn
heady storm
Bc sometimes your internet provider does some bs
bright hornet
Bc sometimes your internet provider does some bs
Philippines is known to have the shittiest internet provider, so yeah.
heady storm
Philippines is known to have the shittiest internet provider, so yeah.
Lmfao
Even in the uk my providers block bs
bright hornet
Even in the uk my providers block bs
Hopefully this free vpn would work.
winter lotus
if i buy the eu version because i travel, am i restricted to eu servers and will have high ping in other countries?
heady storm
All good my man internet providers suck BALLS
heady storm
if i buy the eu version because i travel, am i restricted to eu servers and will...
You can switch the version depending on which servers your on in the launcher I believe
winter lotus
You can switch the version depending on which servers your on in the launcher I ...
this is what it says -"Warning! Purchases are locked to the specific geographic region the purchase was made from. The game can only be launched if your current region is the same where the purchase was made. The only exception is Europe — purchases made in this region will be available to launch anywhere around the world. Your current region is: "Other"."
slim spruce
if i buy the eu version because i travel, am i restricted to eu servers and will...
no You can log in from anywhere.
Other can launch anywhere but Europe.
winter lotus
will i be restricted to europe servers
fathom rock
whats the best mk47 build in arena
winter lotus
No
so if i buy eu version i can log in from anywhere and play on all servers including other and eu?
winter lotus
EU is just region free
will i have lots of ping if im in another country; wil i be restricted to european game servers
slim spruce
will i have lots of ping if im in another country; wil i be restricted to europe...
No. The word "europe region game" confuses so many people. It is "region free" is a better term.
winter lotus
so why would anyone buy anything other than eu version
slim spruce
Cost
winter lotus
how?
slim spruce
Different cost for different region.
winter lotus
ok
acoustic thunder
Good evening gentlemen. I just got the game to play PVE with friends however I just cannot play the game. I can get in raid with or without gear I last anywhere from 30s to 10min before the game crashes. I have tried all the usual tricks like clearing cache, disabling overlays, disabling reflex, lowering setting, checking temps, logs, bios updates, etc. my specs are Ryzen 9800 x3d, 64gb ram, Asus ProArt 4080super. 2tb NVME
acoustic thunder
will try. it was the last thing to try short of reinstalling windows. just sucks i wont be able to play splitgate 2 with the older drivers
pulsar pilot
funny thing is i could squeeze out 1 whole raid before it started crashing on 576.52
idk why
acoustic thunder
wehn i first played it was good for probably 3/4 of the raid then it just started crashing relentlessly
pulsar pilot
did it work?
wanton lichen
i cant seem to get killa to spawn in the last few raids any help?
acoustic thunder
@pulsar pilot yeah it did. Thanks man
white steppeBOT
glad kite
hello, can anyone help out with this
twilit thicket
anyone knows a way i can get the sign in code to finally be sent to me i havnt been able to play for months
twilit thicket
https://www.escapefromtarkov.com/support/knowledge/431
thank you hope this works for me
native fossil
Hi there, Does anyone know how to get the 2fa to work for their eft account? Mine wont work.
round marsh
Hiiii, i need help to log in, i recently tried to log into my account, and the launcher would say it sent me an email, but the email was never received. Tried multiple times during one hour, how to proceed, where do i find BSG support?
native fossil
Hiiii, i need help to log in, i recently tried to log into my account, and the ...
I emailed them on support@battlestategames.com
native fossil
Hiiii, i need help to log in, i recently tried to log into my account, and the ...
I am having the same issue
round dust
Does anyone know what to do if you are not receiving the email verfication code?
red bluff
Is there anybody who got hacked and got his account back?? BSG Support ist horrible and im very frustrated i lost my EoD acc..
mild flame
hello, can anyone help out with this
dont use vpn.
jovial obsidian
hello, can anyone help out with this
Damn dude 32 nice temp over there ahha
mild flame
Damn dude 32 nice temp over there ahha
it's hot. lol
jovial obsidian
feeling hot hot hot
uncut bough
any1 know why my email wont register to buy tarkov
cedar sand
any1 know why my email wont register to buy tarkov
Probably because you have to use a different email
hearty shore
any1 know why my email wont register to buy tarkov
use gmail
pulsar pilot
<@309349218118664192> yeah it did. Thanks man
Sigma work
frigid timber
I get kicked from every arena match as soon as I load on (which takes a while). It says anticheat detection failed or something then sends me back to the main menu
cedar sand
I get kicked from every arena match as soon as I load on (which takes a while). ...
Run the launcher as administrator and then verify the integrity of your game files in the launcher.
frigid timber
I'm checking integrity rn but I didn't run as admin haha
mild flame
I get kicked from every arena match as soon as I load on (which takes a while). ...
i get this error when my wifi is spotty
frigid timber
So I got into a game, but now when I try to get into one it does the basic loading shit finds players and eventually just goes to leaving game then sends me to the menu again
fleet sphinx
hey can someone help me log back into tarkov its not working
it also wont let me reset my passwrod
round marsh
I need support, support@battlestategames.com wont answer my mails
slim spruce
I need support, support@battlestategames.com wont answer my mails
there are no support agents in the server
you need to wait for their email
round marsh
What can i do then? Only wait?
mellow hemlock
I need help with my account i cant get any verification code from my mail. When i log in to the website it says a verification code has been send to the email. But i dont get any verfication code
on my email
round marsh
I need help with my account i cant get any verification code from my mail. When ...
I´m having the same issue, if you find a solution, please let me know
mellow hemlock
I´m having the same issue, if you find a solution, please let me know
Will do
rough umbra
Is there a bug going on were you just cant kill any scav at all ? so at the end of my raid all of a sudden i just couldnt kill any scav at all none, almost died, is this a known bug ? i have video evidence
frigid hornet
hi there, could anyone on here be able to help me with a issue with my account? i wasn't sure if this was just for community or if there was someone that was able to assist me, thank you
wide vine
i am currently stuck under the streets map. is there anyone i can show this too?
round marsh
I need help with my account i cant get any verification code from my mail. When ...
Please @south pagoda help with this problem
Having the same question too, tried every support account and havent got any response
white steppeBOT
light fog
hi guys for some reason i cannot see this on the flea market any idea why? "M1911 Kiba Arms Geneburn custom side grips"
high merlin
where do i report a bug
light niche
Are there any mods that would be willing to help me with an xsolla issue? I am trying to buy pve but xsolla keeps showing error codes. I would pay I just need someone to gift i guess
bitter igloo
where do i report a bug
Launcher -> Report a bug
slim spruce
hi guys for some reason i cannot see this on the flea market any idea why? "M191...
none are for sale
slim spruce
Are there any mods that would be willing to help me with an xsolla issue? I am t...
This is not something you are allowed to do in the server.
Nobody can buy you the game this breaks several privacy rules.
white steppeBOT
wide drift
um i uninstalled tarkov and when i try to reinstall it gives me a captcha but i when i click im human it resets it and i get now where
neat idol
what key do i need for this safe in customs? pls help
vapid skiff
what key do i need for this safe in customs? pls help
did you try the Bruce key?
dim wasp
what key do i need for this safe in customs? pls help
You dont
bitter igloo
what key do i need for this safe in customs? pls help
There is no key that unlocks it afaik
hidden wren
Does voip not turn off no more? I have it off but still hear people talk to me no matter what i do or have chat volume all the way down
jaunty totem
I hope this is the right spot, I was trying to play in the arena earlier today and could not get it to stop lagging everytime I went to shoot. I have a 5800x3D and 6950xt
white steppeBOT
opaque zephyr
Hi, I hope this is the right page, but my account was potentially hacked. I played earlier today and I came home and tried to log in and it says password and email incorrect. After going through the forgot password process, I entered my email and I get the red message saying, " email not found."
lunar eagle
I cant hear anyone in voip, any way to fix this bug?
feral perch
what would i do if someone hacked my account and changed my email and password but i have proof of purchase and i can still get on its just now under his email and password so if it ever signs out i lose everything just wanna get my account back this all happened within 3 days
lost silo
I´m having the same issue, if you find a solution, please let me know
Following, having the same issue.
round marsh
Following, having the same issue.
2 days without being able to log in, hope tomorrow they fix it
lost silo
2 days without being able to log in, hope tomorrow they fix it
Crazy how I can change my password but not receive my verification code
round marsh
Exactly, tried the same to see if it was smth about web server or anything
Its only the 2FA verification
wooden harness
Hello! I just wanted to ask, if there is any solution to fixing an Issue I've been having. Which is being unable to reinstall the launcher from the profile tab?
bitter igloo
Hello! I just wanted to ask, if there is any solution to fixing an Issue I've be...
If you check most recent pins, there is manual install links that may help
If you have issues with that please be more specific with what issues you're having
white steppeBOT
low pendant
почему капча не даёт запустить лаунчер?
last osprey
I registered, changed the name before purchasing it, and now it is associated with a "ghost account" from what I have seen in the Xsolla ticket, how long does it take for support to respond?
low pendant
please help, I can't launch the bsg launcher because of the captcha, I don't know how to fix it.
wooden harness
If you have issues with that please be more specific with what issues you're hav...
I've been trying the manual links, I've tried using Opera, and Google Chrome for the downloads but the website is unresponsive until now, it keeps timing out? I'm not sure what else to do
bitter igloo
I've been trying the manual links, I've tried using Opera, and Google Chrome for...
Do you have any VPNs or antiviruses installed?
wooden harness
I have none that's turned on at the moment
bitter igloo
Can you specify what you have?
wooden harness
I use exit lag, and malwarebytes
bitter igloo
I would recommend looking at your app startup, disabling both, restart your PC and trying again
You enter Task manager then go to App Startup
I was just able to install both with the manual links so that either means your connection is being blocked by BSG (pretty rare but it happens), or more likely something on your PC is blocking connection
pearl solar
Hi Everyone does anyone know how to fix this? Submitted a ticket 3 or 4 days ago.
I was loading out of a game and the loading bar just kept spinning so i close the client, then when trying to log back in this error popped up on the game launcher, i couldnt log in nor could i access the escape from trarkov website, it said I had been blocked.
Ive googled how to resolve this issue and seems that my IP has been blocked. I try logging in with a VPN, this works. so now i must have a VPN on to access your website or play the game. Do you know how to get then to unblock my IP? because using a VPN messes with some other apps
wooden harness
I was just able to install both with the manual links so that either means your ...
Alright I'll try that and then see if it works, thank you
bitter igloo
Hi Everyone does anyone know how to fix this? Submitted a ticket 3 or 4 days ago...
If you search on the public support knowledgebase on the website, there should be an "ip unblock" support knowledgebase that should outline exactly this issue
^
pearl solar
ok thanks
We have detected unusual traffic activity originating from your computer network.
Your IP has been temporarily blocked.
id: f5906 ab
zsn: 20240424162001
cedar sand
We have detected unusual traffic activity originating from your computer network...
“To fix these issues, you have to contact support@battlestategames.com with the subject “IP unblock” and the following content:
- Short description of the situation;
- Screenshot of the error;
- Your public IP address (you can check it at 2ip.io; if possible, please send a fullscreen screenshot from the website).”
pearl solar
@bitter igloo
bitter igloo
“To fix these issues, you have to contact support@battlestategames.com with the ...
^
pearl solar
ok thanks
bitter igloo
This is community based support, you'll have to contact official support
wooden harness
I was just able to install both with the manual links so that either means your ...
Just tried the rest of the methods and I have a feeling my connection might have been blocked by BSG, since I haven't installed anything for a month since I played this game
I'm guessing I'll have to contact official support for that?
bitter igloo
I'm guessing I'll have to contact official support for that?
Yeah I'd make a support ticket online if possible
Typically if it's blocking your IP it won't let you connect to the website either
wooden harness
I just turned on my VPN and now I can install the launcher again, pretty weird
last osprey
Hey, I bought Tarkov, but changed the name and now that purchase is gone, its associated to a ghost account called "TarkovCitizen_XXX" , how long does it take for support to respond?
bitter igloo
Hey, I bought Tarkov, but changed the name and now that purchase is gone, its as...
Can't really say how fast they respond as that varies, but I'd recommend checking your emails for which ones has the receipt from Xsolla / promo emails from BSG
Making sure you're signed in on the correct account
last osprey
ya
im sure is this.
its my first acc, so..
i don't haven't registered any more.
the last thing i can do its purchase again (wasting 65€ and wait for support)
white steppeBOT
gaunt hornet
What's up with the ping and packet loss spikes?
cedar sand
What's up with the ping and packet loss spikes?
It must just be you, other users are not complaining about this issue
Are you having issues with EFT or with Arena?
gaunt hornet
just EFT
every few seconds or so my ping and PL would randomly spike
some raid it doesn't happen tho
obtuse tide
i am losing my mind trying to fix this crash
mild flame
i am losing my mind trying to fix this crash
revert gpu driver version back to 576.28
obtuse tide
if i just needed to roll the drivers back further by 1 version im losing it
mild flame
if i just needed to roll the drivers back further by 1 version im losing it
dont lose it, just play the game
white steppeBOT
obtuse tide
dont lose it, just play the game
yeah already off to a good start 1 full raid without crashing
mild flame
yeah already off to a good start 1 full raid without crashing
keep your chill- enjoy the game!
obtuse tide
bit of hyperbole i was just annoyed cus ive tried so much
gaunt hornet
just EFT
every few seconds or so my ping and PL would randomly spike
actually its every raid
just today though
cedar sand
actually its every raid
just today though
Restart your router, this issue is likely on your end, this server would be on fire with complaints if it was a server side issue
gaunt hornet
oh ok thx
jolly urchin
recently got more ram and it works fine when using my pc normally. when I start tarkov though, it limits my ram to 16gigs. Anyone know how to fix this?
wicked wing
I'm not receiving my authorization code, can anyone help?
mild flame
I'm not receiving my authorization code, can anyone help?
unfortunately not. waiting is the only option.
mild flame
recently got more ram and it works fine when using my pc normally. when I start ...
??pagefile
white steppeBOT
jolly urchin
??pagefile
?
mild flame
https://discord.com/channels/521608697764380694/521614489884295169/1192862428292...
see this. @jolly urchin
quasi pewter
4 days since i sent the email and nothing is this the normal time or should i do something else
jolly urchin
see this. <@341151238915883018>
I'll try it but the guy says its using my SSD as virtual ram. Shouldn't my pc be able to use my actual ram?
mild flame
how much ram you got?
mild flame
hmmm anyone care to assist on this? i am no pc expert. i have 32gb as well. it just uses 1/3 of it on stash/traders.
jolly urchin
so weird. Just tried running it in windowed mode. getting 120fps now wtf
serene meteor
Someone can help me do Jager unlocked task?
thin pawn
any fix?
Dont click the button that lets you see your load out or stash in the load in screen on PVE local. It causes it to glitch out like that, can just Alt + F4 and it will return you back to the lobby like nothing happened since its local or just extract like normal and it will be there when you get back to stash
white steppeBOT
jade quartz
help, i already verify like 20 times and i cant still get i
jolly urchin
help, i already verify like 20 times and i cant still get i
my friend had the same. for some reason a different browser worked. I literally had to log in for him from my computer
jade quartz
the thing is that im not even in the browser, im on battlestate launcher
this sucks, i wanted to play and i cant xd
fleet venture
Just when I think email support couldnt possibly ask for more information. Already gave them bank statements, xsolla receipts like jeez
wooden quiver
hey guys, ive been having many problems with tarkov lately, the game wouldnt stop crashing mid raid randomly, i've installed a graphics driver thats supposed to work with my 4070 but now it doesnt even load into raid, it crashes at "Loading loot". Any help?
eternal vapor
im wondering evrytime im mid raid my game just crash
wooden quiver
same thing happend to me
wooden quiver
im wondering evrytime im mid raid my game just crash
do you have any series 40/50 nvidia graphics card
eternal vapor
i have a rtx 4060
wooden quiver
you have to clean and restart your drivers using DDU and install the 566.36 driver from nvidia
i should work for you
eternal vapor
you have to clean and restart your drivers using DDU and install the 566.36 driv...
i think i need help with that lol
wooden quiver
theres an app thats called DDU, install it
watch a tutorial on how to use it
its fairly easy to use
and after that you should search up the graphics driver number 566.32 and install it
eternal vapor
why cant they just update ther game to match the new stuff?
fossil valve
Hey i emailed the game devs 5 days ago because my account got hacked and i lost everything is there anything else i can do i cant play anymore. How could i proceed?
cedar sand
Hey i emailed the game devs 5 days ago because my account got hacked and i lost ...
Only support can help with account issues
white steppeBOT
fossil valve
Only support can help with account issues
how long does it take? Do i only email them?
cedar sand
how long does it take? Do i only email them?
I don't know, I have never been hacked before
We can't speak on behalf of support, you will have to wait for their response via email
fossil valve
I don't know, I have never been hacked before
Thank you
glacial folio
Why do the servers take so long to find a match, it can take between at least 5-7minutes to 10min+ every time i queue, solo scav or pmc
i have perfect wifi and no connection issues
cedar sand
??pagefile
white steppeBOT
cedar sand
follow this guide, it might help
slim spruce
page file does help a lot of stuff especially for 16gb ram
it's wild actually
tarkov just uses more ram than most games
rough bone
anyone know if i buy the game by epic games i got the same save ? between bsglauncher and epic ?
cobalt jacinth
the purchase of the pve expansion gives me a error, ive tryied with different cards and pay pal but it doesnt work, can anyone tell me if its me?
elfin pecan
Hey, anyone know when the next sale for tarkov is coming? Thinking of buying Unheard edition.
slim spruce
anyone know if i buy the game by epic games i got the same save ? between bsglau...
If you link the accounts together, however since this is a new thing I lack any tips about this.
slim spruce
Hey, anyone know when the next sale for tarkov is coming? Thinking of buying Unh...
Do you have EOD?
elfin pecan
Do you have EOD?
Nope
slim spruce
??sales
white steppeBOT
There are no sales at this time. To see the dates of previous sales see here #general-chat message
slim spruce
Probably in 2 months during summer.
elfin pecan
Damn 😦
elfin pecan
Yeah I noticed that but Im looking for regular. 😦
rough bone
If you link the accounts together, however since this is a new thing I lack any ...
imagine the epic games got the x email and the bsg launchet got y email , any problem on connecting ?
white steppeBOT
wet topaz
Unsure where to mention this and i guess it was already noted out in the past but i noticed when i do a mag check the mag shows the bullet on the left side even when i have 30 bullets when it should be on the right side i feel like it would be a cool detail to have to guess how many bullets you have left also why is there magpul counting mags in the game they don't count at all xD
tacit rivet
Is killa 100 percent all week or it was just for weekend?
crimson pike
hey is anyone possibly having the same issue as me? I have been getting BSOD whenever I extract on a raid after updating to driver 576.52 on my RTX 4090, is this a known issue or is it something just with my computer? I have tried everything and nothing seems to work, the only thing I havent tried is rolling back the drivers to an older version.
slim spruce
hey is anyone possibly having the same issue as me? I have been getting BSOD whe...
what does the bsod say?
page in nonpaged?
crimson pike
what does the bsod say?
KMODE_EXCEPTION_NOT_HANDELED, EXCEPTION_ON_INVALID_STACK, and then the most recent time it did the second one and when my computer booted up again it said APC_INDEX_MISMATCH
slim spruce
KMODE_EXCEPTION_NOT_HANDELED, EXCEPTION_ON_INVALID_STACK, and then the most rece...
are you over or under clocking the cpu or ram?
or gpu?
crimson pike
are you over or under clocking the cpu or ram?
No, there has been nothing modified or overclocked
slim spruce
No, there has been nothing modified or overclocked
do you have xmp enabled in bios?
crimson pike
All I know is tarkov is like the only game that crashes it and it happens when I extract
crimson pike
do you have xmp enabled in bios?
i am not sure, i can check
delicate marlin
So my email got hacked and I lost my account and can’t login into my account I done created a new account to submit a support ticket. What all are they gonna ask for and how long is gonna take to get it back
slim spruce
i am not sure, i can check
when you're there, change ddr4 to 2133mhz and ddr5 to 4800
to check to see if this is ram instability
crimson pike
to check to see if this is ram instability
what will it show to see if it is ram instability?
rough bone
@slim spruce sorry to bother you , you think i have any problem if i got different email account for each platform ?
slim spruce
i think i have ddr5 with 64gb ram
4800mhz then
crimson pike
4800mhz then
i checked my speed is 6400 mhz
slim spruce
i checked my speed is 6400 mhz
change to 4800
rough bone
https://arena.tarkov.com/support/knowledge/category/9?utm_source=eft_site&utm_me...
thx bro
slim spruce
thx bro
so essentially you don't need the same email
just need to click you have an existing tarkov account
and link to epic games
rough bone
finally i got the answer 💪
crimson pike
change to 4800
ok so once i have done that i can just test tarkov?
slim spruce
ok so once i have done that i can just test tarkov?
yeah see if it helps
4800 save and exit
crimson pike
4800 save and exit
should i turn off xmp?
slim spruce
should i turn off xmp?
xmp 4800 should be fine
but you could try both
without and 4800
crimson pike
without and 4800
ok i will be back
crimson pike
xmp 4800 should be fine
ok so it restarted and its good so i am gonna test tarkov for a while
idk if this matters but i have been playing pve when this happens if there is any issues with pve specifically
granite kestrel
hello i have an problem when i want to play as scav my games crasches and shows me the unity eror does somebady konw how to fix it?
slim spruce
hello i have an problem when i want to play as scav my games crasches and shows ...
see here
granite kestrel
i did evrything
agile spire
im new to the game played for 2 weeks or so can someone help me get better and learn the game add me if you wanna play
crimson pike
@slim spruce alright, so first raid back, i went to labs and btw, it is only when i have a ton of loot and stuff for some reason because thats what i get on labs, but it gave me the error of system service exception, do i need to do a rollback? what version should i do?
arctic wing
Quick question, I have tarkov installed on a different ssd, I upgraded my windows to windows 11 and got a new ssd and I haven't reinstalled tarkov yet, could I transfer tarkov to my new windows install or do I have to re download it? My wifi sucks and I don't want to wait all that long lmao
candid hollow
sacred tangle
Anyone know if there is a fix for launcher wanting verification code but code not being sent?
slim spruce
<@410534625044201493> alright, so first raid back, i went to labs and btw, it is...
what error exactly and where?
open adder
recently my game has been crashing after every single raid, its getting real annoying and makes the game tedious to play.