#community-support
1 messages ยท Page 272 of 1
bc server connection loss?
yea
itll kick me out the raid right when im about to load in
doesnt matter if i scav or pmc in
yeah, i saw something about there being a memory leak or something
ive tried everything
it leaks your ram to like 32gb so it just shits the bed
lowering your graphics helps kinda
sever conncetion lose
cleared cashe. lowered setting, checked files
lost
it used to happen every raid to me but now its lik 50/50 it happens or it doesnt
comeplete reinstall
i think ive tried a good 20 times now
im just trying to kill scavs lol
ive also uninstalled and reinstalled to try and fix the invisible scavs but that hasnt worked either
good thing the devs are workin on it
"working on it" lol
someone said it has something to do with all the lights
due to xmas event
but idk if thats true tbh
its probally a mixture of things
its basically all low
maybe i could copy em
i have a 3070 ti and a decent build
i normally run the game on high
how much ram?
32
damn wtf
that is actually insane
ill try and put my setting to the floor tho and see if it helps
it blows my mind how they havent fixed the server connection loss or the invisible scav glitch yet
its been almost 2 weeks
i guess i havent played enough to see that happen tbh
anyone know how to fix this error??? Object reference not set to an instance of an object
just started
anyone else having issues receiving verification code emails to log in? i was playing fine last night but tonight i cant get on
havent received a code since 3 weeks, cant login and support do nothing, apparently there is no solution
that's unbelievable
game was working perfect last night
i was able to play since i had the account in the launcher, but i bought a new pc and i cannot play till this issue is solved, and it does not appear like its going to be soon
BSG really keeping the playerbase alive here eh
does anyone know the time it takes for support to answer tickets? I just wanna know how much I have to wait, thanks
usually 2-3 days
for me at least
oh okay, thanks :))
I unistalled because i thought that weas the issue at first but now I cant login to reinstall lmao
3hrs still no verification code
hahaha i found this https://prod.escapefromtarkov.com/launcher/download
I just finally got a code
its the link to download direcctly the launcher, but still doesnt work for me
we`re so back
lucky you hahaha
How long did you have to wait ?
ok tnx
did u do anyhting special or u received it randomly?
okay im back into the launcher
no i just went back to the website and tried to log in
only thing ive done differenct tonight is email the support team
different *
I bought a copy as a gift last night and still havenโt received the code. Itโs not showing up under transaction on the profile page. Confirmed with xsolla that the payment went through
it should be in your email
Nothing from support yet
Bruh i just got a verification code and the arena sale ended!!! is this a joke HAHA
contact xsolla about the purchase as you have not got it yet
@slim spruce nothing in my email and it doesnโt show up under transactions in my Tarkov profile
Talked to xsolla, they sent me back to BSG
try a ticket on the website
If youโre talking about a BSG ticket. Did it last night, no response yet.
lucky u, i still didnt received any code
Bro the sale literally ended in front of my eyes ๐
at least u can play tarkov 
escape from error on post
Why was my ip temp. blocked and now I can't log in
Anyone know how to fix being unable to transfer money from arena to tarkov I sometimes get a not enough money even if I have enough or a http:/ error type message
this game is coded like utter garbage so you will have to wait until the devs fix it
Loading loot for 15 mins is insane
I keep getting this problem, even tho it is my first game of the day, and it keeps happening when I play Solo on PvE
Now it just happened when I found a marked key, and I am fuming.
The Support on the website does not help at all. As I have followed it 3 times now.
its a backend error so id say wait it out
How long would you reckon I should wait,
Cause I had this happenening to me the last 2 days whenever I play solo, whenever I play duo or smth with friends, it doesn't happen.
no clue man, its backend so idk
is there a bug where you just randomly loose audio?
arena maingame level mismatch still a thing apparantly -_-
tried clearing cache on both games
did a game in eft then did some arena and its still a mismatch
So i killed the goons on lighthouse and the rogues are now pissed off at me as a USEC. How long till they no longer try to kill me while im outside of the base so i can do my quests?
is there any fix to the problem proventing people from loading into customs
yes
what happened exactly
submit a bug report on the launcher
playing on streets should be fine as it's online, or with a friend on the other maps
how do we obtain the killa tracksuit at this point? is it just 50 kills in one wipe and its unlocked forever?
I'm not receiving the verification code in the login email, I did everything on the forum to receive the code but I'm not receiving it, can anyone help me with support?
no solution, tried everything for 3 weeks and still nothing
Guys im going mental trying to work why I get white pixelated artifacts on certain assets in game. Within my redot you'll see a wall that has white pixelated dots. No matter what settings I change I cant get it right. The only other thing I havent messed with is Nvidia settings. Ryzen 7 5800X3D, 32Gb Ram, 3070TI. Any ideas?
Do you use hotmail/outlook too?
gmail
no response from support, they didn't say anything?
i just tried creating another account, and i receive the verification codes instantly, idk why in one account i do not receive anything and in the other one its so fast
nothing, i sent a email and they said i only had to wait
been waiting 3 weeks
total disregard
idk how to do i cannot access the game and they cant solve it, this problem has existed since 2021 and still
Anyone have problem whit invisible scavs?
anyone got a valid link to arena discord please?
Has anyone had the issue of not being able to plant the camera in factory on the chair for the viewer? I tried in every spot, but at no point did I get a prompt to place the camera in the designated area.
does anyone know why I cant scav run with my friend? everytime we try to load into a scav together on customs, he gets server connection lost and on interchange it would let us play (at first) but today we cant even go into interchange to scav together, it lets him load into a scav on those maps alone tho
Not a beginner just need assistance, i was playing streets and it goes well until it doesn't and my game has hard stutters and then freezes, this is a common occurrence and i also cannot load into lighthouse without my game crashing, should i up my page file size a bit ? I have an i7-13700k rtx 4080 and 32gb ram
This happens alot to me and my friends too i think it might be a region connection problem maybe I play EU and they are NA
does it happen on pmc raids? it lets us play as pmc just fine
Sometimes
the only screen I've seen since patch .16....
every raid as soon as it hits "creating loot pools 100% "
do other maps like interchange and shoreline and streets work?
DM me if yall know of anything I can do. Already checked integrity, am running a memory cleaner, and nothing helps.
Very rarely can I load into customs as a PMC and only if I am solo. Can't play in a party or same results. and it still crashes or "disconnects" 80% of the time.
tried offline mode and works fine. Runs smooth, loads fast.
same but only on customs
I need help please. 2500hrs never an issue. Now, this wipe I hard unity crash multiple times a raid and always die to it.
5900x, 3090ti suprim, 32gb 3600mhz, sn850 m.2. Project lasso running, ISLC running, nothing else. Page file minimum 20480, maximum 100000, logs cleared, file integrity completed, cache cleared, no preload hideout + dont never go in hideout. Game loads into raid working fine, 100+ fps whatever, task manager open and nothing untoward happens/ spikes but at any moment I can just freeze, Unity error box appears in the middle of my screen and then the game crashes. Load back in, dead. Any help apart from the million things I've already tried?
submit a bug report in the launcher
do they have tickets in this server?
@slim spruce srry for the ping but the two clipping software's i have didnt clip it, i was looting a body i killed in a room and my buddie was watching over me, no gunshots or anything, i get a error msg and after 5 seconds i get somthing along the lines of ( this match has been concluded or cannot be found )
i just lost like 2m+ worth of gear due to the game doing this and now idk what to do because im annoyed
On arena when i try too send money the past 2 days i get a money moving error and then caps me out at 1.5m for the day and i dont recieve any money on my main eft account i should have 3m's sent over and dont!
if it happens again let me know
ok
i will see if it even will do it again, first time its done it to me
im getting off for today i think, just anoyyed that i lost everything due to the game bugging out, i was FATT too
when is Tarkov going to be ins steam?
after 1.0 maybe
any help with this?
is the 1.0 going to be around april -may?
no clue
can someone in this chat explain to me if it is possible for someone to run up to you in game and tell you and your dou there usernames ?
how do i open a ticket i want the 3 mill i should have
try turning down your resolution / windowed mode, worked for me. Not sure why, but ever since, I've been able to get passed that fucking loading screen.
I just launched the game for the first time this wipe and my character has already been made and has 1 raid played on it, anyone else have this happen to them?
Hello! I got an issue with not getting the verification code sent to their emails for logging in into battlestate launcher. Does anyone know how to fix that? Thanks
the what
In arena i have tried too send over 1.5 million rub too my main EFT account and i get a moving money error and it caps my rub amount out for the timer and nothing sends over i haven't had an issue with transfers at all up until yesterday trying too send it over and today is there a way for me too get the 3 mill or fix this error issue so it doesnt happen anymore?
guys how i can resolve this problem?
if it doesn't come unfortunately there are no item replacements available
ok
so no fix too the error?
i don't think so no
Anyone know how to fix the game freezeing after you finish creating loot pools
eft doent let me reset my password, and said my acc has been blocked
dont know what do to i didnt cheat or nothing
for how long?
it doesnt say
i was playing yesterday and tried to play like a hour ago and doent let me do anthing
i played all last wipe and i forgot my password
but when i try to reset my password and click the link it just sends me to the bsg website
i know the email but it doesnt let me reset my password
What makes you think you're banned?
no clue
Show me
show you what
i dont know why i got banned thats the thing
I can not help you unless you show me why you think you're banned.
banned in launcher, the website saying you're banned etc
okay ill try to get a picture or somthing give me a sec
thats weird it finally let me log in
@slim spruce sorry for wasting your time
show me the ban problem
this doesn't say you're blocked and suddenly you're not
What told you you're blocked?
my dumb friends
Explain the whole problem I'm getting aggrivated
it just wasnt letting me reset the password and they just kept on teling me i was banned
telling*
So you didn't see something saying you're banned?
no
This is not something you just randomly come in here and ask about
I almost banned you from here
just all my friends where telling me so i believed them
sorry
it was just a resetting password issue on my end
i cant play scav raids with my friend still, but pmc raids load just fine
he sometimes cant even load into a scav raid himself
Anyone know a fix to loading loot? im on an ssd and its taking minutes to load it ๐ญ
Bro Iโm begging yall please fix the invisible scav glitch, itโs almost every single raid. The game is unplayable
please submit a bug report in the launcher about this
i have like 5 times
What replies?
an automatic reaponse
Of what?
response
oh hey @slim spruce long time ๐
wdym?
the response?
They really need to fix that they don't send out verification codes, I mean what the fuck.
it said you know about it and are working on it, but its been 2 weeks and its not fixed
oh ok
anyone know why my game runs 25-40 FPS and takes well over 5 minutes for matchmaking with good pc specs
someone can please tell me why if i start custom the game just explodes?
that is not good sir
i learned
good pc specs is wild work
none is
at the minimum
im finna be stuck playing arena breakout infinite
I have. Days ago and never received any response, feedback, or input.
Yo guys, any idea why I'd only be getting 50 fps on woods/general poor performance when my cpu is only at 25% utilization, and gpu at 30-40%? (5800x and a 3070 @ 1440p)
Anyone know a fix for discord crashing when streaming tarkov? It only started happening to me this wipe.
anyone else not recieving auth emails?
can someone help me with streets performance, i have a 4080 super ryzen 7 5800x3d on 3440x1440, can barely go over 50 fps on streets, most of the time under 50
gpu usage and cpu usage are quite low
Hi hi! i have problems instaling the game, when installing I get this message "Checksum error ERROR: 108003" I have tried everything, does anyone know?
should i be using reflex on+boost
this shits still happening i get to loading loot pools my game freezes up and then i get kicked from loading with this screen
\
happens on customs more than others
deleted the game and when downloading it i get this eroor
lemmie get an ss
Lmk if you find a fix cause Iโm going through the same exact shit and itโs only on customs
tryna download it in a new file rn
Anybody has a problem with unity? My PVE Tarkov is crashing each time I get into the team raid..
- Other Unity games are crashing in multiplayer as well
Any idea?
Paging file, integrity check, reinstall, firewall settings.. all done with no impact
I am currently trying to login to my account and it is catching me on the verification email step. I am waiting on the email but I have never gotten it. I waited 10 minutes and 20 minutes. I have gottem emails from battlestate before. The servers say they are fine is this something on my end or tarkovs?
@vivid briar definitely their end
I have the same issue
Neither the launcher or the site gives verification mails.
same here, a friend that lives close to me has it working fine for their own account, cant login on mine even on his computer. Seems to be a problem with their server not sending the verification to certain emails even tho we both use gmail
hasnt worked for me since wipe, waited 1 week 1 day tried logging on over and over, tried every fix on forums... nothing works
Reassuring.
downloaded without a problem lemmie check customs
@slim spruce BSG responded without any help. Automated message saying that the issue was already resolved. Bruh they didnt even give me a fix.
??flea
The flea opens <t:1736416800:R>
Can anyone give me any information on getting another password reset. I wanted to come back to the game and forgot my old password so I changed it. Forgot that one and now I cant get a reset link sent?
nothing seems to work via email right now, not getting any auth codes or password resets, some people have it working tho
i tried this. my game still freezes and crashes after aprox 5-30 sec. This is my error log:
Nightmare. Had a few hours today to play. Thanks for getting back to me
no worries, Ive been trying to get back into the launcher after work for over half a week, nothing seems to work
bsg has disabled email changes for now aswell so even that isnt an option
is there any fix to my stuff i realllllllly need to go to customs ):
I havent even got the launcher anymore! Hopefully a fix soon. Was buzzing to get back into it.
yeah same... was really hoping to get back to tarkov
newest error log
Password reset works for me, but that doesn't matter when you can't get the verification code ๐ญ
damn.... messaged bsg on email and twitter will inform here when or if they get back to me
๐
Has anyone else had server connection lost trying to load into certain maps?
I can load into ground zero, woods, lighthouse and reserve (they are the ones iโve tried anyway) but customs i canโt seem to load into as well as shoreline
tbh im glad im not the only one having issues
Ive been stressing myself thinking its on my end
games just fucked, but we love it
gamre crashes everytime i get to loading loot pools 100% legit cant even play the game any fixes
A lot of people having it
Oh 100% we love it but its so annoying as my next quests are all on customs ๐
tarkov is like golf
you play it, just hit loads of shit shots and fucking hate life but then you hit that one good shot and your hooked again
same cant load into customs so cant play and cant find a fix
Iโve tried everything from lowering my graphics to increasing my ram size to uninstalling and reinstalling the game ๐ญ
im guessing its bsg end
anyone know when the next patch or hotfix is
hopefully soon
buy a whole new graphics card
you're already that far lol
Iโve already got a 4090 ๐๐i canโt go any higher ๐๐
5090 looks amazing
My Scav has been bugged since wipe, cant load it.. server connection lost, even when I confirm leave, same scav is there with same gear.
Any ideas?
I need help please. 2500hrs never an issue. Now, this wipe I hard unity crash multiple times a raid and always die to it.
5900x, 3090ti suprim, 32gb 3600mhz, sn850 m.2. Project lasso running, ISLC running, nothing else. Page file minimum 20480, maximum 100000, logs cleared, file integrity completed, cache cleared, no preload hideout + dont never go in hideout. Game loads into raid working fine, 100+ fps whatever, task manager open and nothing untoward happens/ spikes but at any moment I can just freeze, Unity error box appears in the middle of my screen and then the game crashes. Load back in, dead. Any help apart from the million things I've already tried?
13 hour culstist circle gave me nothing
happens sometimes, its rng
No response from Battlestate games support, I'm not receiving auth codes nor password reset e-mails. Any ideas?
You aswell? Ok I thought I was the only one
another day, no reply from BSG ticket support ๐
where do you send tickets?
https://cdn.discordapp.com/attachments/521614489884295169/1326463270768611348/image.png?ex=677f84b0&is=677e3330&hm=cd3a6b108ec2456aa68f5c2808d82dc266a2af3f05dfba8c4f68408c4b03d78f& this shit keeps happening to me too any fix?
it came about 2 days ago and now happens every raid
only on customs from what i have tried
On website support
Useless tho they dont reply
literally lol
Anyone getting stuck on Loading Profile Data?
Seen a lot of people complaining about that, so fucking weird that you can't reach any devs or community managers
Are they drunk as fuck after Christmas?
I found my password and cant receive the auth code now LMAO, I CAN LOGIN via my old laptop but that thing won't pull 60fps as it used to
in past 3 days you are like 10th guy with that problem, we have no fix yet... Let me guess any map most of times Customs in Creating loot pools 100% then lag and this error.... Then it will throw u in main menu u try reconnect and you are in loop....
Question, when i try to redeem my gift on the EFT website it say "gift not activated. user doesn't have a profile." anyone know how to fix this? I've tried logging in and out, uninstalling and reinstalling the game and it says the same thing. i also haven't received any of the twitch drops that i got. i also made a support request on the 4th and haven't gotten a response yet.
thanks to anyone who helps
yep exactly
anyone else getting Loading profile data infinitly?
Me. Been loading for 5-10mins na
yeah asia is dead
How to stop packet loss ?
why does my arena show a different level for my pmc than actual eft??
Good afternoon, maybe someone knows what the problem is. I have an error from time to time when loading into a raid in EFT PVE: error occurred while searching for the game, try again. When it happens during the search, it's no big deal, just started a new one. But from time to time it happens during a raid, 5-10 minutes pass and in the middle of the screen pops up the same error: error occurred while searching for the game, try again. Starts loading and after a minute or so kicks out to the main menu, and my persanage killed (just in front of a friend I just died from nothing)
anyone else isn't receiving codes/password reset emails, it keeps saying my password/email is wrong, and when i send reset request I don't receive anything...
same
cuz server is dead probaly
you can't these guys don't answer anything lmfao
It's so tilting with this e-mail issue.. 4th january I got it instant, now when I have new m2 disk and need new code, nothing..
to infinity and beyond...
yes
devs don't send verification codes
no shit, but they can tell the people that do to fix their shit
Log out of the launcher and log back in
Sure, as if I didn't try that for two weeks now
No they can't, game developers do not deal with support or verification, they deal with the development of the game
and they cant do that right either LOL
tried that 8x already good sir
We are all aware, might as well provide us other meaningful information instead of coming here to tell us "Devs don't do this"
The solution is to keep trying and wait for the code to come through
The issue is community has to find out on there own whether or not the servers are down, not someone putting out a statement
Thanks, but your information is literally useless.
but we have discord mods telling us devs can't send code, well no shit
asia, oce servers are dead, emails wont come trough, cheaters are rampant , classic
??support
Support@battlestategames.com
If you would like to reach out to support, you can email them here
If you ask questions here, it is just other players that answer
Already did, you can guess their answer
I am just relaying information that has been given to me by other players in this channel
If you don't like it, there's no need to be rude, just go play something else
wow! thanks Chek, you cracked the code. not as if we haven't emailed them, they just don't answer...
Okay? How long ago did you email them?
What email domain are you using?
Have you considered your issue with receiving codes is also linked to not getting a reply?
Maybe your domain is blocking emails from BSG
No, it isn't my domain, because I received a code from them to log in yesterday, and I received a confirmation email that my ticket has been opened today.
What are restrictions for this chat? Iโm trying to post a question, but gets 10 minutes ban for โSpam Detectionโ every time. I mean itโs 1 message, not a spam of them lol
If your message has too many line breaks our automod will remove it for spam, you do not not need to send that many lines
You need to be more patient then. You cannot expect a same day reply
Hmm okโฆ 2 is too much?
Oh, okay should I expect a reply this year, because BSG is known to not reply to support emails/tickets.
Welp beem trying to get pass the Loading Profile Data for an hour now...
I am looking at chat logs, your last message had 11 line breaks, this is far too many.
Maybe we understand it differently ๐ OK, Iโll try to fit in without breaks
11 lines is too many to send in a single message, automod filters will remove this for spam
๐ซ
Nope not gonna do that. With how many are reporting here that they can't login due to the authenticator not working.
You don't need to do that for your issue, the servers are currently having some issues, it will clear up shortly
Need some technical help here. Got a game about a week ago and it runs really bad for me. My spec is : i5-11500, 3060 with 12Gb, 16Gb RAM, Windows 10, M2 SSD. I tried 2 different monitors with different resolution: 4k and 1080. I tried lowering graphic settings and also checked few optimisation guides on YouTube.
In game I have lot of micro lags and stuttering on maps except of Ground Zero. Loading time after raid is really long (my teammates already prepared for the next raid and even managed to upgrade a shelter, while Iโm waiting for previous raid results window). Customs map never loading, not in PvP, neither in training mode. It just goes โnot respondingโ on the last part of preparation to raid.
It feels really weird. I know that my spec if not a top one, but Iโm playing HUNT with average 120-140 fps and STALKER 2 with 60-80, but somehow almost canโt play EFT. Seems like a software issue, not the hardware. What should I check?
??pagefile
Follow this guide, it should help with the stuttering and loading
32GB of RAM is recommended to play EFT smoothly
Welp. Got the "Client Not Authorize" error while waiting.
Again, there is server issues and outages right now.
Surely as a moderator you have to be able to contact someone at BSG?
They are already aware
Thanks, will try that. I already ordered 32Gb RAM, expecting it this week. But it just feels weird that with 16Gb itโs almost unplayableโฆ Iโm OK with lowest settings etc though, but it just doesnโt feels right. Also few of friends are long time EFT players and they have 16Gb without much issues. Maybe a minor lag here and there, but not like mine.
Thats fucking wild though 32gb to even run a game
Chek are bsg also aware of the server connection lost bug, im guessing they are
They are aware of everything that has been reported
They don't just ignore the issues we are having
BSGs community response has gotten ten times better but itd be nice to hear from them about active on going issues
i am able to log in , in asia now
Oh yeah I know that, just mean surely someone from bsg reads this chat
They likely do not, this channel is for support from other community members, BSG source their information from bug reports and log files in those reports, if issues are being had, it's always best to open a ticket in your launcher, asking here just gets you answers from other players
Yeah, I will start a ticket, oh wait, I cant login because I aint getting a verification code
As I have already said, you can email them directly to do the same thing
??support
Support@battlestategames.com
Being passive aggressive to other players helps absolutely nothing
How can I stop packet loss and high ping ?
Fr why is the ping so damn high
anyone knows how to fix the verification code? i do not receive any code to log in and also nothing to change passwd
been like this like 3 weeks
Run the launcher as administrator and leave it to calculate space
So I do not start the download?
I opened as admin, it opened right away. I was able to download Arena yesteerday.
How long should I let it sit for?
It can take up to 10 minutes to calculate everything needed to begin in some cases
So can I start the download now? Thank you btw
Tip to anyone struggling with performance/stutters this wipe. If you have resizeable bar enabled and less then 12GB of vram, try disabling it and only using p cores. Game only stutters now very rarely and when server starts. Rebar tends to pull more vram and i was getting over usage
As I said already, run the launcher as administrator and then start it bro
Leave it for 10 minutes to allocate everything
Noted, thank you. I treid that last night but it didn't work. I appreciate the help
Is anyone elseโs ping trough the roof ?
i know this problem is not new but i still can not load into any raid on pmc or scav. idk if therewas a fix or a method to fix it by myself. thanks for help in advance โค๏ธ
That worked, thank you!
PC specs?
cpu - ryzen 5 3600, gpu - geforce gtx 1060 6gb, 16gb ram
??pagefile
follow this guide
your specs are very low spec
you will struggle to load the game currently
sad but thanks for quick anwser โค๏ธ
tarkov isnt letting me do a password reset whatsoever
this is so shitty
battleslate games literaly blocked my email when i tried to ask for support
my account exists and i cant get into it
how can i be able to contact support showing my transaction details when i first purchased the game if im blocked by the support team on my registered gmail account
i just wanna play tarkov again ๐
Will 5070 be good for tarkov?
The proof
yes it will be more than fine id say, its more about ur cpu
trying to log in every day with no success is getting so infuriating. email problems have presisted for such a long time that it should be their first priority, people are not getting what they paid for
anyone got the fix for disconnecting at 100% on customs
Xzolla doesn't let me use their platform to pay. Any way to fix this?
Please is anybody else lagging so much
this 3032 means you're banned from xsolla, you need to contact their support
Any ideas when I am able to get my auth code when I log onto the website, but I don't get it when I log into the client?
trying to log into the client* at least
I have had the same problem since yesterday, I have never had any problems with the auth e-mail... BSG seems to have screwed something up again
Sucks bigtime to wait for a shiny day, and hope it get fixed or somehow the code gets through
both have been broken for for 1 week now
I did get my login at 4th of january tho, but not after I swapped m2 disk
Its utterly stupid, the most basic stuff is broken
is anyone else having the bug where they cant load into customs?
For those with e-mail auth issue. I went to the BsgLauncher -> Properties -> compability -> and checked of the box which says something like "register this application for restart" or something (I have it in norwegian)
Might be random that I actually got my code, but worth a try if you're scraching your head
might have been random or just work for people who only encounter this issue in the launcher, for me even the website is broken
Sorry to hear, was hoping it could help
yeah thanks for the tip tho! Im willing to try every method there is rn :D nothing just seems to work in my case, lets see if support can fix my issue
Hopefully!
any way
to fix the shit game so it doesnt crash on awaiting session start
it keeps telling me, escape from tarkov.exe stopped working
3 weeks for me, not a single code from the website or the launcher, even not the reset passwd
this game is a fucking expensive joke
I completed burning rubber but i didnt get the easy money quest to unlock Ref does anyone know why?
I didnt realise Ref was PVP only and not PVE
Bro why does it take support so long to answer emails man
I just keep getting the server connection lost issue on customs
I noticed that my graphic settings resets every launch. I just tried to change settings, save it, close the game. Open the game again - and it back to some default settings or so (distance 2000, high textures etc)
Any solution? NVIDIA Control Panel set to "Let the 3D application decide"
I haven't gotten my Authentication code for the past 3 weeks or since wipe came out
It's starting to annoy me man
have you messed with any settings files in the game folder and perhaps set one to read only mode?
nope, never touched any game files
gonna try to reinstall
I have an account issue but BSG support seems to be ignoring me
@admins can you help me get a hold of support?
I have a Ryzen 7 5700X, RTX 3070, 48gb of ram, and my game feels like its being tied down with cinderblocks, I can barely push 55 frames on customs. The game only uses like 20-30% of my cpu and around the same 20-35% on my gpu. what can I do to fix this?
i assume more unfixed bugs?
Account support cannot be provided in this Discord
Upgrade 
I just had the basement descent extract on streets as a scav, but the extract did not work? And I lost everything because of it, and yes I am sure I was at the right place.
dawg my friend has a worse setup and gets better frames then me on all maps, something is clearly wrong
what speed is your ram? have you enabled a xmp profile in bios?
3200mhz and yes I have
hmmm
Hi , i need help
my game only uses 20-30% aswell and runs at the same frames, my setup is a bit worse
somebody help me?
might be bc if the xmas stuff
if u reset eft account will arena also reset?
@jovial ravine report them ingame not here
reported twice
4th sus death today with no issues prior. the cheaters must have patched -_-
Hi. Anyone knows why is this happening?
It has been like this for 6 hours. Tried clear cache and Integrity check
PvP and PvE aswell
try another server in the launcher
Will try
Has anyone ever been waiting for the verification email for more than an hour?
Sadly still bugged
set this folder to not be read only C:\Users\%username%\AppData\Local\Temp\Battlestate Games\EscapeFromTarkov\Icon Cache\live
Hey I'm not getting any verification emails? Is it down
The same thing is happening to me i formatted my pc, and now i cant install it
I just installed a new CPU ๐ฆ
I did the same, just to be able to play in the damn snow
Lol my message got removed, but same
I've seen it hahaha let's see if they come up with a solution, because I'm really looking forward to playing at over 100 fps again hahaha
Hoping for the same! It's given me a nice bump in benchmarks but we'll see
any idea if there will be a patch regarding the poor fps and lag in the game?
I'm sure it's going to work better for us
Good luck dude, hope we can login some time, wish BSG actually cared sometimes
Good luck to you too! And yes, you pay 200โฌ for a game that has a negative support, a hug!
This is nothing lol 12.4 I lost my gamma and they quite literally told me to get fucked, but gave Pestily his back in under an hour
To the known server instability too, with video proof
It's very sad to be honest
??flea
The flea opens <t:1736416800:R>
Didn't help. Time to reinstal
??flea
The flea opens <t:1736416800:R>
I have the same problem. Reinstall doesn't helped me, just did it an hour ago
Not as brutal as on your screenshot though. But like ~20% of icons are not loading
Hey can anyone help me my download keeps breaking up when im between 60-80%
is the quest ''The Price of Celebration'' bugged?
(and the prapor one)
I have eod, if i buy unheard edition does it remove my golden name?
because i dont like the blue name, can i keep gold>
Yes, you can choose the preferred name colour in settings
F then
why am i not getting a verification code on my email?
@hasty stump @slim spruce Fixed. It was Mip Streaming that did it
oh
why am i not getting a verification code on my email?
I am also not recieving verification to my email any help would be appreciated
no one is helping
opening gear rack causes error 228 - itemsmoving: bad poses. anyone else has this problem?
why am i not getting a verification code on my email?
Verification emails seem to be down, you're not alone
How can anyone here help
idk maybe say like there down
Nothing being reported on their site https://status.escapefromtarkov.com/
Have you ever thought of email bsg support maybe
This issue has been happening for months itโs not a new thing
Best solution would be to email bsg support ask for a verification code and send it to the email linked tot he tarkov account
Anyways i hope this helps the people who were asking about this issue
button to turn this off?
@deft ice Thanks dude
I feel like we've somehow rate limited ourselves and BSG have no facility to tell us we have
Can anyone help with why IM not getting ANY verification emails? Ive been playing about 2-3 years and this has never been an issue prior
I've been waiting for the email for 3 hours
You're not alone seem ~5 people in the last hour complain
A friend of mine is able to get them
What email provider do you guys use?
gmail
hotmail
Well that rules my theory out, I'm hotmail. I thought it might just be hotmail ๐ฆ
BSG do recommend Gmail for some reason
I had read the same thing, I'm glad to see that it's not like that haha
Have you tried emailing support yet
Guys how unlock m801 ???
I have on both emails, but they do take a while in my experience
I have sent 4 emails and I have no response
outlook
Ahhh bsg moment
Unfortunately ๐ฆ
The funny thing is that I registered in the forum on the same website and there they sent me an email
Been a supporter for YEARS and now i start getting problems goddam
Yea you'll be able to get password reset emails too, god knows how this is setup
You got lucky, sounds like a good run
Considering tarkov yeah very, I like to think it was EoD privelege but i think im just insane lol
I dont even get the password resets, forum works fine, nothing else seems to work tho, gmail here aswell
I dont get anythign lol
Is there any kind of moderator or support on this discord? Anyone who can do something?
No just gotta wait for BSG to pull their thumb out
So hopefully tomorrow, today I think we won't be able to play
Haha I do hope I get some EOD privilege here lol
It's the strangest shit, both my friends can get their emails
But why do your friends get it and we don't, I don't understand this
That's whats confusing me the most!
That's why I feel like it's some kind of rate limit... But how we all hit it? God knows
Gonna give it a good 24 hours and try again I think, frustrating but ๐
They are just built different
anyone else having server issues on pve cant even load into a raid keep getting server connection issues
For streets ?
interchange
ive restarted my pc twice checked for updates and verified my game files nothing
how to fix constant game crashes, connection lost, and getting kicked out of the game for bad connection
hello, one week ago I have had a problem, and that is that the game crashes when I try to play a scav game and I have a lot of lag in pmc. I have already tried several things such as changing servers or clearing cache and I have even lowered the graphics despite having a more or less powerful PC.
is there a reason i sometimes get a "connection lag" in my raids? scav and pmc, it's the lag where the little connection boxes at the top right show up and i get pulled back a little or if i'm sitting still i'll get pushed away where i was. I have a wired connection and not bad internet. On PvE
hello my game keeps on crashing when i try to play on customs and only customs as far as i know everytime i hit loading loot 90 to 100 % it crashes
Hello, I am not receiving the verification code on my email address, I am using Outlook. I tried emailing support but haven't received a response. I would be really happy if you could assist me.
omg this game....
what specs
I'm not receiving the verification code also
this happend to u in the last game update?
Best solution would be to email bsg support ask for a verification code and send it to the email linked tot he tarkov account, I mean never mind just finished reading what you wrote
No codes here either
ok just lowered my graphics gonna try that now but if this dont work idk then
i have the same problem
Its just the server
but lowering the graphics it hasn't worked for me
thats bc its the server
I donโt get it tho I thought pve was supposed to be client server
How long has your play session been
Iโve restarted my pc twice now so itโs when I first log in
Cleared cache, checked for updates, verified game files and now lowered graphics still hasnโt fixed anything as soon as I get to creating loot pools just gives me the error
Had a long ass day at work was hoping to be able to play some raids today
Are you playing with people
No
It worked perfectly fine the last time I played so maybe BSG issue?
ryzen 5 3600x and 1660 ti
no never customs was my main map and since the update i can't play anmore
same to me but with all the maps
i also tried to lower my graphics settings to the lowest and it still doesn't work i can play woods for example but not customs ??? xD
but only on scav
Ye this... Absolutely ridicilious. Been an issue for 4 years and counting
ah okay no i have it on pmc scav doesn't matter only customs tho so far
Just also ran into it again, not for the 1st time. Randomly got logged out and now im just fucked. Wont recieve the emails along with 1000s others
And the support is a joke, the freaking game will probably launch before we get a reply
The verification code doesn't arrive in my email, what do I do?
Email support and wait, many such cases, me included
Doubt we will get an awnser, I never got 1 before
Yea... Can't say they're great at responding
Just litteral 1000s attempts and suddenly a random email pops in
Basically bsg fucked there custom servers
But at least it makes you feel better right?
lmao
It made me feel better ๐
๐
so either it is related to tarkov servers because this is singleplayer local or i found a fix
Itโs bag
Bsg
Hopefully a mod will tell us theyโre working on it eventually
Right now we just kinda gotta sit there
Someone probably forgot to put out the fire on the customs server rack again
bro is the server i am playing
No not that tho i woudl recommend putting it on automatic server selections it's been helping
I having the same problem, but my e-mail is Gmail. I waiting the response for 4 days and not received yet.
If you can't load in any maps check files and stuff if not work might have to wait for an update
Im also in outlook but hotmail not recieving emails
Fun detail tho, friend of mine just got in using a VPN connected to russia, he suddenly recieved the email
I however tried the same and no luck lol
My friends in england can get their emails, but I can't, pretty strange
I also think he (my friend) just got lucky, just like all the google recommendations Ive found
Ive also had it in past that after a 1000 attempts suddenly 1 email goes through
Anyone can help me with it? Also, multiple times my game crashed mid-raid. I bought this game today and i don't want my 32 bucks waste.
also ignore the second monitor, just wanted to capture the crash moment better.
Had to terminate my browser and discord by task menager, my whole pc freezes and few times i had to restart it. I basically tried every method to fix it that people told me on youtube, tried creating support request to battlestate but it "contained confidential and proprietaary information" so they can't even read it now and i can't create another one. Reinstalling the game did nothing too.
Anyone found a solution for email verification not sending aside from waiting 3 weeks for BSG to skim through support tickets and hope I get picked?
so i'm tryna gift eft to a friend of mine, but xsolla wont let me pay by card. what's the issue and fix? I have 5 hours playtime ingame
what error?
Error 3032
that means xsolla banned you. You need to contact their support.
omfg alright ty last time i did this they asked me to play an unspecified amount of hours lets hope they change their mind this time. thanks for the help king ๐
Auth codes to log in still not working?
i see im not the only do not recive the mail verf/auth
me too ;/
me three
Me four
๐
hey man anyone i can talk to about my account being hacked, just tried to log in and i have a phone number attached to it that i didnt before.
can someone tell me why i cant load into a raid
Hello can anyone tell me if arena will ruin my PvE progress still?
but when theres 21 min left on customs in the raid i can
this is insane
you must talk to supporet we can't help
how do i contact support when i cant load into my account
??support
Support@battlestategames.com
ANyone find a fix for only customs losing connection everytime yet?
i dont understand why everytime i try and load into a raid i lost connection, iv reinstalled the game i changed i region i cleared my cache i changed my settings and i still lose connection, iv tried contacting support and they havent gotten back to me and its been a week WTF
are the servers @vernal sundial
bullshit its the servers non of my friends i play with are hacing this problem
do u use outlook email?
do u use outlook email?
and im hooked up to eithernet and iv restarted my router 5 times
Ye I do, hotmail outlook
i think thats the issue
i use hotmail @gloomy hemlock
i sent an email to bsg to change my email to a gmail account but these guys don't answer to it wont make a difference lol
yeah, i saw on reddit people said that outlook blocks BSG emails because it a russian company to "prevent" spam
No doubt its what I do read a lot, the solution though not being able to change your email etc
Also just weird that when I bought it 5 years ago it was fine. Like 4 years ago I ran into the issue. After spamming I eventually got it.
Then like a half year ago I came out of hibernation and got the email instantly
Now I got a new PC and the issue is back lol
Sometimes works, sometimes doesnt
Correction, almost never works, sometimes randomly does
Just endlessly log in over several days lmao
ohh
I just tried like 10x a day over a period and suddenly got it
I actually tested before new PC and got the email somewhere end december lmao
the thing is I sent them an email to change my email but knowing bullshitgames they wont answer for another month or until 3 wipes if that
Ye and I was kind of a dick in my email, not smart๐
I got an email just 2 days ago to log in and now nothing
I also requested change but gave em shit for not fixing this after 4 years haha
could be as easy as using a US based IP but they are so stingy with a couple of dollars of work they won't do it
nikita would rather wear flu game 12s to a podcast then invest a couple dollars into the game and fix it
Nikkita 
also love the fact theres no "resend code" button so I can't try to send the email again when it doesnt work the first time
I mean it even hurts them? People with this issue cant even upgrade if they want 2 lol
i dont even blame the devs nikita probably pays them pennies so why would they care
have you guys gotten the customs loading crash figured out yet?
they can't even fix a simple code to email error bro. what makes you think they can fix customs
Im almost tempted to try replug my old PC to see what happens
Since I recieved email from there like 2 weeks ago lol
But dont see how the PC could be involved
not PC its the fact that we use outlook/hotmail emails
Is there a work around for the current Lightkeeper questline bug? (PVE)
and its probably the easiest fix ever
They having a race, what will come first
Verification email or the full game release
lmfao
turtoise race
they really need to take a break from adding new content and spend time on fixing bugs with everything
I agree!
So completed the Christmas Time quest line in Arena, but didn't give me the achievement nor unlocked the clothes. Anyone have a fix?
Support for this game is crazy
I guess they'll keep adding instead of fixing sigh
I've been waitinf since the 27th of December for an answering to my ticket 
27 December 2020 probably
lmao could easily be
I was just about to come here and ask about verification emails but i take it we're all stuck huh?
Tickets not gonna get answered all they have to do is release a new version of the game and theyโll still make money
Hey, it went from Pending to Processing in only.... 13 days! This must be a record for BSG
God knows they don't care, but they have completely F'd the area in woods, on the way to ZB-014 from USEC Camp, you now can't get to the stash near powerline passage
It's been processing for 3 more days now tho 
Another thing that wonโt be fixed
Crazy thing is the Lightkeeper questline bug has been a known issue for the past 7 months
There's bugs from 7 wipes ago, what did you expect 
Loooool
As a literally brand new player should I just refund the game and forget it exists instead of waiting for a new email that's never coming?
Yeah
It's in beta!!! It will all be fixed with the full release!!!
Nah, it's still pretty fun to play
In 2045
I got 15k hours and still enjoy it, I just like to complain 
This game will fuck you over more than an email thatโs never gonna come
are light keeper quests broken??? i did my first one went to see himt o compleate it but it didnt give me the rewards it said it would i also survived ectract
It's a game where the player enjoys constant shafting
Prolly broken, yea
server connection loss 3 times in a row playing customs, this is the only map this happens on
yes they are broken
Anyone have an issue with loading customs. It kicks me out no matter if I am Scav or PMC. Anyone have a soultion to fix this issue
Constantttttt
Will i get my things when they are fixed?
No one can go customs unc
Na
no clue I am in the same boat with you
I mean i'm not new to being fucked over by a game and i know it's more frustrating than fun sometimes but if i cant play the game for a month then im just wondering if its even worth waiting
What you mean
so dont do his quests atleast claim them untill its fixed then got it
Yes
Customs is a big issue rn
Yeah, still pretty fun
Did they have an ETA when it's fix? So it's not just me it's everyone
''When we feel like f*cking it''
Trust me there will never be an eta

Sad indeed
I spawn into any map and as soon as I sprint in a straight line I get packet loss but anything else Iโm fine
I thought my new PC would solve all the frames drops
Jokes on me. Can't even login๐
Theyโre somehow gonna find out how to kill a 5090
Don't doubt it
Streets low res texture gonna kill a 5090
My friend plays this game on a 1060 somehow
Bruh I play on max settings and have no problems, got a 4080 tho
I had a 1070ti before today, was fine years ago with tarkov. Wasent anymore for me tho
What did you have before ,
A 3060, and used to play on high textures
On what settings ?
Everything on high, streets on low
Tf ? How many gb ram and what cpu
I could actually still play with the 1070ti after last patch. If I had the patience to wait 5 min with timer on 0. Then try to survive for 5 minutes with 5 fps. Then suddenly game would smooth out (for 1070 standards). But I didn't have the patience for that
Last update made everything 10x worse for me instantly
Hey, hoping anyone can help! A few days ago i messed around with some graphics setting to see which I liked better. When I logged on next, my stash wouldnt load or slowly load. it would have the loading wheel on the item. If it would load, it would show up in very low resolution. when getting into raid, everything except my gun is blurry. When i extract, it just shows a black screen. Nothing else happens unless I quit the game. Can anyone offer assistance? So far here are my attempts to fix the problem. Reinstall, set graphics back to default, set monitor setting to default, clear cash, clear logs. checked internet (running fiber) 1G upload 1G download. I didn't touch any of the files and now it is acting up. On here bc support has not gotten back to me in a few days. SPECS: Ryzen 9750x 4060ti DDR5 64gb. I am not sure the fix. all files are installed correctly and not corrupt. any hep appreciated, if any!
Got 32gb RAM and Ryzen 7 5800X3D CPU
I canโt even run factory Scav runs 20 fps medium settings idk whatโs going on big bro
your ram frequency?
Mines 3000mhz
task manager> performance> ram
Does Tarkov especially run off higher frequency ram ?
yeah, it runs better on high frequency
3000mhz - 3200mhz is fine
Whatโs the min gb of ram for Tarkov now ?
nice
32gb
Damn thatโs crazy for a game
How much do you have?
32 but still crazy for a game

Hello! I got an issue with not getting the verification code sent to their emails for logging in into battlestate launcher. Does anyone know how to fix that? Thanks
same here
Been trying for the past week and nothing. Can log in into my browser but not the launcher.
u are not the only one mate....
i saw some people complaining about this
Did all the things people have done in past years blogs with the same issue but here we are. No response also from support for over a week :/
they should allow authenticator codes instead of email
100%! In the website I can log in with my auth code but the launcher nope
I've been waiting on a ticket since December 27th 
yea
.....sad
god, i guess i lost my money lol
Naaaa, they get back to you, just gotta wait 3 weeks 
the worst part about this is the fact that flea unlocks tomorrow and people like us will not be able to play....


:Sadge:
Oh look, new bug for me 
Does support here can help with anything?
Arena says I transfered 1.5M to Tarkov, but I haven't transfered anything
They'll tell you that they'll pass the message, but they prolly won't


Oh well, my problem fixed itself 
Support is not given here, you must email them or open a ticket on the website
Got it, did a week ago so I guess just wait
I've had an open ticket for almost 2 weeks, still no response 
Well if youโve not heard back by now and itโs regarding you not receiving an email, then is it not likely that your domain is blocking the emails? Have you tried whitelisting them or contact your domain provider for answers?
@cedar sand Why are the clothes that I bought (which are unlocked in normal Tarkov), locked and tells me to buy it again on Arena?
Got any idea?
Why do you keep pepelaughing?
And what clothes?
Cause I like the emoji
Ranger green outfit, BOSS Delta, Defender WG pants and Deep Recon pants
Well looking at all your sarcastic replies to people that are looking for help why should I offer you any help? Youโre just going to be sarcastic to me when I donโt have a solution for you
Because you already know the answer is contact support
I'm being sarcastic now, I was helping earlier
Hey, you never know, maybe you've seen it before and knew the answer 
disable mip streaming
can someone help me i have med station and water collector lvl and a sledgehammer rdy but the defective wall isnt showing up in hideout
You have to mop the floor multiple times
yea but it isnt showing up at all
ah oke worked
yea thanks it is now ther
Heck yeah brotha
Always check wiki first
ah oke mb
nah i dont took a look at the screenshot and was yapping
Warrr is overrrrr.
Awe, I wanted to know but I gamin'
How to fix the code that did not fall in the email
I sent an email to support@battlestategames.com, waited about 12 hours and tried again
is the website authenticator to email broke?
It was..
i have been trying to buy dlc for the last 4 hrs lol
what do i do when i get to the pocket watch mission and cant get on customs
You gotta wait till you can go back, nothing else to do really
soft locked by customs ):
Don't got any other quests on other maps?
havent gotten there yet but in the foreseeable future it looks bleak
Go customs, get watch, extract, give prapor, happy prapor, task complete
customs is fucked for a lotta people
People were complaining that customs had a bug that didn't let them in, not sure if it's still going
I guess go other maps and try to level up, and get quests / hideout items?
so its more~~ Go customs~~, Cry
guess so gonna make that grind hard asf but itll be worth it
customs was my main money making map too which sucks guess i have to finally change how i play for once
Hell yeah, and with hideout items needing to be FiR, this is a good time to go look for them things
Forced to learn and improve, the best way there is
Not sure if this where I can ask, but my friend is having an issue installing the game and we've ran through most options from what we looked into the issue. Is there anyway someone could assist?
Can't install launcher or the game ?
The game itself, he's uninstalled the launcher like 4 times now.
What error does it give?
He claims there is no error that after a few secconds of it sitting on 0/0mb it causes his whole pc to to freeze and cant acces anything till he holds down power button to hard shut down.
Hes played before and had no issue with the game pertaining to the installation.
Damn, never heard of that one, I guess open a ticket on the web 
Nothing on any thread matches this issue
Gotta open a new ticket for it then
weve even gone far as changing host file
Damn
the official tarkov lagginator has finally ran above 45 fps and got in a raid in less than 2 minutes
does anyone know how to put on the santa stuff for arena quests? it says i need to do christmas part 3 to unlock the hats but i need the hats to do christmas part 3
For what quest?
nvm i fixed it it was just weird
Happens 
how to fix unity crashes
when loading into a raid
game crashes everytime i load into a raid
or its a unity crash or another type of crash its just crashing
@silver willow use #discord-mod-mail
I don't know what to do about this ammo container. The raid has already ended, and I am more posting this to help others. Idk what would happen for me on this. But if others run into this bug, I think it would be nice for BSG to know so they can fix this. Here is a clip of myself and my 3 friends trying to take this ammo container in 314 marked room last night.
https://kick.com/aresmf/clips/clip_01JH4BWCCWAFEFFNSX0KAD4H6P
shot santa died ):
Yeah, I did nearly two weeks ago and I've not received a response. Also reached out via X, Instagram, and obviously discord.
i fixed it wasn't on bsg side
what ? i found a fix im pretty sure cus it works fine for me now
I dont know what i can do i lost the access to my email and now i cant log in to my acc because of the authentification code is there a support site to write a ticket?
clear temp files and cache in launcher
on loading loot ?
Letโs see
letseee letseee
when it loads the raid
when its time to play it crashes
try resseting cache and cleaning temp on launcher
and ?
haha wow it seems to be fixed, thank you sir!!
just set it to a new folder lets see now
is there a fix for the constant TERRIBLE packet loss?
this shits actually unbearable and it's been going hard since wipe
why do i keep lagging out
same things happening to me too
Has anyone finally received your verification email? I've tried a VPN and still haven't received it
anyone else had like crazy amounts of unity crashes this wipe?
cant figure out a fix
same
very very annoying
killed a 5 man rn and just died to a scav loading back in cause i got a unity crash\
Why do i get no audio mid raid sometimes?
Hello I have been using a vpn to access discord and such from my pc and I think that's why I got flagged by tarkov it says suspicious behavior CF-RAY how can I solve this I never launched tarkov with vpn connected though any help?
jUST FOUND Blue key card in West 219 and can't pick up itss bugged
Currently in raid
any help appreciated
arena pmc level is different from main game? im lvl 36 in main game and 34 in arena?
hmmm ram shouldn't be a problem then try running the game on lowest graphic settings and in fullscreen to check if its an error on ur side. i also cleared the cache multiple times it worked after the first time like that now customs runs normally again without crashing
Does it make difference if it's not on full screen?
Hello I play PVE and everytime I go on customs as a scav - PMC by myself or with a buddy I always get kicked/timed out but every other map/location works please @ me if you know why thanks!
Transfer few rub from eft to arena and vice versa
@craggy wing Hello, Once again reaching out - Your DMs are not open ; please open them and send me a message.
hello guys! i have a problem. i want to sign in on my eft account to buy PVE. but i dont get this authentification mail with the code on my gmail account. is there anything wrong with eft and gmail. beacause on my 2nd account wich is linked with gmx it works.
Hey has anyone had issues for not getting credit completing tasks in arena I have completed my weekly like 6x over and I am stuck at 1 out of 3 matches please help if you have had the same issue
Anyone got the authorization code from yesterday to today? And how?
Have they fixed the server connection lost issue?
No news on auth codes?
I sent a support email on the 27.12 and they replied on the 28th, after that I replied instantly and they havent replied back... what is going on with the support? No help / replies in over 10 days wtf??
They don't care, welcome to Tarkov support, it's almost non-existent despite the game being ยฃ250 ๐
Multiple days on the auth stuff from some people on here too
yup...
there is a forum post about some people being unable to even play because of 2fa problems like wtf. They literally don't care that some people cant even PLAY because of their broken emailing system?
I'd like to think that this would be a high priority since we are paying customers and possibly even dlc buyers but no ๐
another day another empty email box.
anyone used a VPN and know which proxy is best to use to get an auth email?
I have used a vpn and still haven't received the email
Do you think thats really the problem? Not perhaps their developers making broken code which is unable to parse some addresses and or send the email to them?
Once they have your money they stop caring, this isn't even the first time I've had this
I would love to know a solution if anyone finds one
I can't log into my account, the verification code is not received, how i can resolve this ?
You can't I'm afraid, we're in the same boat
brother read ๐
You just have to pray BSG pull their finger out
I get emails on every other account lol
You would think that them adding 200$ dlcs would give them a reason to fix this...
jeez...



