#community-support
1 messages · Page 247 of 1
How much RAM do you have?
Anyone know a fix for arena and main game ref rep not syncing?
1 raid in main and 1 in arena
some people fixed it that way
extract matter or can I just die?
i dont know people sad only to do a raid i dont think it matters
Tarkov shooter part 3 attempt here I go 
I dont know if it's okay to ask here, but you think there is a big differance between the 5800x3d and 5700x3d ?
jsut tried and it didnt work
Anyone knows how to see Lightkeeper's reward and move it into secure container?
reinstall totally and don't repair
try the manual install option in the pins
so you don't keep reinstalling
If you keep having to repair over and over it's likely windows defender removing files
so white list the game and launcher folders and reboot, if you have that problem
gonna try now
how would i go on about this
Find out how to stop Windows Security from alerting you about or blocking a trusted file, file type, or process, by adding it to the exclusions list.
didnt work im just gonna totally reinstall
thank you for the help though much appriciated
It’s not a trial, you own the expansion
does anyone know why i havent got the defective wall, ive tried searching for it but cant find it
Hello. I am having an issue with the game crashing PvE. Everytime I try to load a game. It gets to 100% loot pool and freezes at 15min on any map. I've tried every for a week now and still no fix. Anyone have a solution? I just want to play some Tarkov when I get off work.
try medium textures
Heyo, I'm having an issue (for the past multiple wipes actually) where my messages don't send through the messenger at all. Anyone ever seen this/know a remedy?
It shows sent from my side but the recipient never gets anything - have tested it with friends. Yes, the recipient is actively on my friends list.
did you add page file?
turn it off on D, that is slowing you down dramatically
do not use page file on mechanical drives
16000 min and 25000 max
So set automatically for that
K disabled paging file on D drive
@slim spruce
If it does not work any other solution???
Show your page file again
Is C an ssd?
Sessamy I have a problem
I try to load in to the raid, and I get crash for no reason, and I try that for 2 or 3 times, and I get a blue crash screen, what should I do?
see the above page too
only put page file on C, no other drive
only have 1 page file
put D, E, F to No leygen lapozofajl
i think it works now
ive been leaving and entering games perfectly fine
sounds good
the only white screen exe error i get is when it tries to load into the play menu but it does the white screen for like 3 seconds and lets me in
but its like 3 seconds and then it lets me in to here so I mean
I guess it works.
mine is good too, so thank you so much Sessamy! ❤️
we love sessamy
yessir
someone give him free unheard edition. 🙏
finally I can dead in raid LUL
Anyone know how to fix it 🙏
Make the game exes (Escapefromtarkov.exe and Escapefromtarkov_BE.exe) and the launcher exe (bsglauncher.exe) run as admin in the right click menu on the EXE > properties > compatibility tab > check run as admin.
life saver
I gotta reinstall my game right?
no?
this means you changed where your game folder is
still in my c drive
what exactly did you just do?
I change my games to exe like u said and my launcher made the launcher run as adminstrator and thats all
you changed folder names??
what I told you has nothing to do with changing folder or file names
i supposed to change that 😭
whatever you did undo it
alright
what I said was only right clicking the exes and going to properties, nothing about changing names
mb i got autsim
i got there in the end
Hi guys
My brother is trying to play PVE with me, but everytime he is finishing loading the raid he disconects from the server, anyone had this problem? Is there a know solution?
disconnecting before loading in?
Yes, right before, it reaches the 100% and then disconnects
Thanks
would anyone be able to help me? i’ve tried literally everything from reinstalling drivers, factory resetting pc, change servers, turn off any external app, literally everything. i have 2k hours and this is a new problem. whenever i load into raid right when i start deploying i get the unity error and my pc completely crashes, im so close to quitting the game bc i can’t think of anything else to fix it.
@tame prairie pc specs?
1660 super, 16gb ddr4, ryzen 5. but i’ve played 2k hours so i don’t understand how itd be my specs
have you tried increasing page file?
yes
only one of them on C, an ssd?
wdym?
people incorrectly make page file all the time
i only have one drive, i went and turned the page file to 1600 bc thats what everyone said for 16 gb ram, is that incorrect?
16000 min and 25000 max
1600 is basically useless
thats what i meant oops 16000 not 1600
what else have you tried for this problem here? https://www.escapefromtarkov.com/support/knowledge/441
all of them, countless times
by computer crashing, what do you mean?
i get the unity error, then it completely shuts off and some other times it blue screens, them sometimes i just get disconnected. and i can load into factory raids just fine, but no other map
Change ddr4 speed to 2133 mhz or ddr5 to 4800 and try that. Otherwise, do a bios update.
i’ve done both already 
go to start > view reliability history and look at the problems
okay 1 sec
are there many of this one?
yes, every time i start deploying both of these errors happen
This says your nvidia driver is failing or the card is failing.
update the driver or use the studio driver instead of game ready
how do i use the studio driver? and will it run the same
it will be older but more stable. On the nvidia driver selector website choose studio instead of game ready
so should i do another full installation and use that driver? are you sure it'll work
just that driver
install it clean instead of express
so choose custom install > check clean installation
where do i go to see that?
this is during the driver install
i cant just go to geforce experience and chose to switch to studio driver?
yes you can
okay ill try it and lyk, also another problem, i deleted the game and tried reinstalling it but it stays at zero for hours. ive tried running as admin and also changing the host in the files and the server but it stays at zero, any fixes for that?
disable windows defender
its already off
You may also need to white list the game and launcher folders as it is never truly off.
And reboot.
how do i go about that
Find out how to stop Windows Security from alerting you about or blocking a trusted file, file type, or process, by adding it to the exclusions list.
okay ty, ill be back if it doesnt work lol thank you very much for all the help
just exlude the entire battlestate games folder right?
lol since when is it ever good advice to tell somebody to turn off their firewall protection
is the insurance still messed up from this morning?
this is the only thing that fixes when my game starts dying at 4-5 am every night lmao
has the insurance bug been fixed?
insurance bug?
Game crashing problem. Pretty much game will either crash on startup or when exiting a raid. There isnt any error message with it. Just closes and ask me to report it. PC specs are more than enough. I've tried redownloading the game, cpu/gpu temps and usage are low and not maxing out. Anyone that knows any information on this, help is greatly appreciated.
Hey, so its been 3 days i got some freeze when playing tarkov, when the wipe started i was able to play on any map without a problems, idk if the new patch made this but sometime i got micro freeze, any solution ?
i tried some other map and it feel good, i think it's only on street any fixs / solution
brother what the actual fuck, game runs smooth then outta nowhere as soon as i go down to d2 in pve my frames dropped to 5fps, game is loading loot for years and no fix helps, otherwise worked on 120fps.
frames drop to 5fps, when i open my inventory everything works fine
what kind of mumbojumbo memory leak is this?
I log in, but neither the launcher nor the official website gets an e-mail authentication code. E-mail
Spam mail, I've checked many things, but I haven't found a solution.
Lazy russians cant fix rep
Guys i just did information source for lightkeeper. He didnt give me the reward item????
anyone else?
nevermind it was glitched in the backpack, got it when i got out.
Can anyone tell me something about this quest?!
@slim spruce ts is still happening lmao
would anyone be able to help me? i’ve tried literally everything from reinstalling drivers, factory resetting pc, change servers, turn off any external app, literally everything. i have 2k hours and this is a new problem. whenever i load into raid right when i start deploying i get the unity error and my pc completely crashes, im so close to quitting the game bc i can’t think of anything else to fix it.
ive have searched everywhere not seen anything
you have NOT searched everywhere lol. Look in literally any active channel in here xd
what is this
??event
Cultist spawns have been increased and now spawn on Streets. There is a new quest available from Jaeger.
everywhere its just people saying 'restart game' that has done shit for me so yeah no useful information .... so calm ya farm before MUGABE comes and takes it .
i put a graphics card to sell on the flea market it got bought but i didnt get the money??
i restarted the game but it still won't let me purchase anything from level 4 ragman
im having an issue where i try to download the game but it gets stuck at 0/0kb install and then it crashes after a little while
tried reinstalling launcher but it keeps happening still
is there a way to fix this ?
if it still happens on studio drivers your gpu may be failing
anyone know how to fix the server connection lost thing that always happens when i play muiltiplayer?( i play pve with my freinds and it does the samething)
having an issue wheremy pc is saying i have arena and tarkov installed still when i dont ?
that info is not correct. To get rid of this entry you can use the windows control panel uninstall method to delete the entry
just done that, thanks
just reinestalled the launcher and see if it lets me download
it normally gets stuck on 0/0kb of installing then crashes my pc
crashing during installation means you might have a crap pc
it should start soon
but ive been playing for a while fine
deleted it the other day to play anothe game but came back for the event but just having major issues reinstalling
still nothing
but hasnt crashed my pc yet
start the launcher as admin and disable windows defender
shall i just pause the download ?
its been nearly three weeks since i issued a support ticket and ive yet to get a response, should i make another or has support time been this bad for everyone else?
now i get this error and my ssd is 100% like its still downloading
My entire account got wiped after leaving a raid. I got an auth error, i hit ok, game crashed. i restart and i need to pick a language an operator type etc etc. After two days the ticket has been processing the entire time and they havent said or done anything
reboot and try again
change your game back to pvp
tried it still nothing
you're on pve
white list the launcher and game folders in windows defender and reboot
there are developer items that trigger wipes on pve
ok thanks ill try it
I did not have any dev items
??issues
On the PvE side- we highly suggest that you do not buy any “Dev” items from Fence, here is a list of items you should avoid to prevent having your PvE profile from being wiped:
Harvest Scythe, Tagilla's Hammer, balaclava_dev, Master Hand, Water Bottle (attachment?, unclear what it is, but its not a normal bottle, only seen on fence), Arena Sword (melee, fence only), "Magazine" (fence only), task items (fence only), Mystery Ranch Terraplane backpack, Arena Posters (tasks, fence only) and Red Vengeful Zryachiy Balaclava
Again i had no dev items
It can not be restored anyways. There's not much that can be done.
I wouldve expected some sort of compensation for it. I just hate that i need to grind back to level 45 and re max out my hideout
the launcher already whitlisted ?
that is not windows defender
Find out how to stop Windows Security from alerting you about or blocking a trusted file, file type, or process, by adding it to the exclusions list.
and then do i just add the bsg folder or the file ?
the folder
just changed it
gonna try again
appreciate the help
it woooorked
you bloody legend
So question, On PvE - If we bought the Red Vengeful Zryachiy mask off of the flea, should we still get rid of it?
delete it now to avoid getting wiped
Currently at work but I will as soon as I get home later. Appreciate the clarification.
Im not able to get a verification code
its the game punishing you for your scav rep
lol
Any tips for "Initial WS connect timed out" message when loading profile data?
can't see server list either
I want to install tarkov on disk D because C doesnt have enough space so I changed the install location to disk D where I created a new folder but when the download starts it gives me an error which states not enough space on disk C how do I fix that
bro im actually so fuckign pissed. what happened tothe game? after I scope in the game goes from 120 to 18fps and fucking stays like that, nothing helps, it either by miracle goes back to normal after i open inventory or nothing happens and it stays bugged. how do i fix this shit?
reinstalling the fucking garbage, doubt it will fix it
tarkov downloads to the same directory as the launcher first, then moves it to your desired location. Either make space on C temporarily or move the launcher to D
hi guys, i have a question and im hoping someone has a solution. On both tarkov PVP and Arena, i will encounter server disconnection at random times and sometimes its high packet loss. I've tried adjusting my mtu, updating all drivers, reinstalled the game twice now, reset my internet box 3 times, im out of options. I've been dealing with this for almost 2 weeks now. Ive played perfectly fine the last year and a half and then all of a sudden this started happening.
in launcher settings change it to D like D:\TEMP. top right on your name
can anyone help this trash game keeps crashing just before i load into the world i can start hearing the noises and then just crash.
uhh i am curious how much are the cultist spawns increased by?
That fixed it thank you
when is the next wipe?
My game crashes 2 times every time I try to run a streets raid, it happens right when I would be getting into the raid anybody have a fix for this?
anyone having an issue with the game pulling up the stash screen while ur in raid or doing other shit in the hideout?
trouble in big city what color flare need to use cuz yellow seems not to be working
reading blue flare hope it works
im completely unable to download the game on the launcher, can someone help?
which problem?
i go to install it, it asks me where to install, but the download never starts
0/0 or just install button again?
just install button again
choose any folder in C:\program files (x86)\EFT make that folder. And start launcher as admin.
Ill try that, thank you :)
i should install there yes?
wait it worked! amazing, thank you!
blue flare didnt work either for big city....
One message removed from a suspended account.
i pretty sure i did everything for kappa andmi didnt get the quest
guys is tarkov broken rn? it keeps crashing at 100% loot pool loading n only way to fix is to flippin restart my pc. help me?
I need to shoot a yellow signal flare in hotels courtyard ... after 6 flares i think its still bugged with flares right?
Is the sale now happening and the gift to or not ?
Error 201 on launcher?
hellooo..... please LOW FPS in my RTX4080 AND 50GB RAM AND I7 11700K ....
Why do you have 50GB RAM? That seems like an odd configuration and is likely not helping you at all
If the task is not being given to you then there are still tasks left for you to complete
Log out and log back in to the launcher
PC specs?
Lol I don't have some quests which the wiki say you just need u head edition to start, but my buddy has them
@pine sky to use modmail your dms must be open
It’s fine, it’s solved. I was just muted for no reason and I didn’t know why I couldn’t talk
pc specs ? gooood pc .. RTX4080 I7-17700K A 5GH DDR4 48GB MOITHERBOARD MSI
all games working full fps
tarkov have problem OPTIMIZATION
for my and more peple
30 fps min,,, hight 70 and medium 30 fpsa
GPU USAGE 40%
Why do you have 48GB of RAM?
Yes, 48gb what’s going on? you don’t understand?
Do you want help or are you just looking to rant at me?
I am asking why you have 48GB of RAM because that is an odd configuration
Which makes me think you are mixing and matching kits
I’m not yelling jajajja. Each reads what he wants.
I don’t think you can help me. this is for the programmers... of unity.
😉
I asked you a question and you completely ignored me
If you're just here to rant please leave
I have 48gb of ram. what is the problem. valla question you do not make me anything intindes of informatica.. jajaja
Dedicate to moderator. and that help you do not know how to help.
Yes, of course I’m leaving, bye
JJAJAJJAJ
I asked you why you have 48GB of RAM, because that is an odd configuration, if you are not willing to even accept help I don't know why you are here
my quest didnt show up in arena what should i do (i try ignore it and jsut win the game it doenst work
any1 know
how to fix awaiting server response
and dcing over and over
pls i wanna play ne wwveent i can connect to any server
Try closing the game, then clear your cache and start the game again.
Hi, i lost the gmail attached to the tarkov account and i cant get the verification code in the mail, i tried to get in contact with support but still waiting, any tips?
Get your email back or buy eft again with another email
Losing email Sounds very suspicious
guys what does this mean? i cannot find path to shoreline on lighthouse
You pressed interact with a transit extract, meaning you are now forced to transit to another map
Back then i bought 2 accounts, one for me and one for my brother, i have used that account in my pc and ot even has my nickname
You will need to wait some time untill you get a response.
So just to make sure, because if I try to „optimise“ this game once more imma go insane: Is it even possible to achieve a stable framerate without constant stutters on my setup (5500/3070/16gigs 3200) or should I just deinstall until I can afford a new cpu?
Watch Untitled and millions of other Escape From Tarkov videos on Medal, the largest Game Clip Platform.
What do i even do in this situation?
had a bloody rusty key on me too.....
mods can I confirm something?
My game turned black after I extracted the raid and then I crashed. When I re-opened the game this message comes up:
is servers going poop or something?>
thats normal those are thermals
anybody have there trader reps reset?
What cpu is that
only support can help you
is there a way to unlock all regions despite the high ping?
you can only use up to 200 ping away
No ways around it
vpns?
No, those will not work they fixed it.
Same, Was playing Tarkov happy days, no issues, then all of a sudden i'm logged out, cant get back in, Everytime i try online i'm told an activation has been sent via mail (No mail sent and my account was activated months ago) every time i try reset passoword i'm told email is sent (but No email sent) even though i know the password. On the launcher my account now doesn't even exists or i face auth issues, loads of videos on youtube with the same problem and some offer suggestions to fix, This is a tarkov problem despite what they say when you get through to support.
gotta wait the timer because you're trying too much
Trying with the 100% correct info tho. Tarkov problem not me.
well you gotta reset the password then since it's wrong
if you don't get the emails see here https://www.escapefromtarkov.com/support/knowledge/431
I created a brand new account for test purpose, got the original emails for activation and within a day i struggle to log in with the new account info.
accounts potentially attempted to be hacked if its a 24hour timer
i made sure to reinstall my client and change my passwords accordingly just for safety
also, im starting to delete the majority of my emails. and absolutely avoiding clicking outlying links or pictures. ads as well... i'm closing all tabs to be safe. trojans are behaviors. something undetected and appear as legitimate. you'll only notice it's a trojan until, at times, too late.
Pls not again
hello ?
is there a report channel for hacker ?
no unless they are streaming in discord
he is
.
send screenshots to #discord-mod-mail
on discord i just report messages... on tarkov just suspected for cheating
consider this discord a public community/chatroom. many strangers behind computer screens.
anyone have an issue where you cant jump while moving?
game was fine all last week n such, just started this loading bs yesterday
I cleared cache, verified files, that didnt fix it so I reinstalled the game n still froze in loading
game boots up fine n all. I queue up, it loads but when it gets to 100% loot data it seemingly freezes. pretty much bricks my computer until I restart it.... ridiculous
medium textures should fix that
pretty sure everything has been set to medium but I shall check and update you
oops textures were on high, hopefully this fixes it
have issues with buying arena with paysafecard, it wants me to pay with dollars but my paysafe acc is german so i have euros on there, so theres an issue telling me i cant buy it
used yellow flare, didn't count as completed, bugged?
@blazing bison to use modmail your dms must be open
@blazing bison ??modmail
??modmail
Hello! In order to use modmail, please open your DMs to server members.
If the previous does not work ; will have to adjust your per-server Privacy as well.
https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png
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lol thanks im old
if you kill killa 100 times do you get to keep the tracksuit throughout wipes?
or was it like 50 now?
i was just playing woods and wanted to extract back to stash, but accidentally clicked to transit, ended up trying to go for the transit because i was forced and then the game aborted, now everytime im trying to give quest stuff to the traders it ends up saying weird error messages like failed to lock profile and backened error warning. not even getting rep for the quest stuff.
Anyone else having insurance bugs lately? Just paid 200k to insure my kit, went to streets, survived, then when i went into next raid, none of my items were insured?
Anyone else having the error message when you try to transfer loot in the transit thing?
you need to put the money in your pockets or your rig
its 50 for tracksuit and it does not stay between wipes, but if you kill him 100 times you get an achievement which will stay between wipes
same situation here
Had a friend get this backend error every pmc match. Was wondering what can be done about this? All loot is lost and it is as if the pmc run never happened. He's running the pve gamemode
anyone been able to get a fix for the server disconnect on launch this wipe? support said to adjust the paging file and see if my ram was seated right but those havent fixed it and theyre slow to respond
Hello everyone,
My account was linked to a Google email that I deleted without the possibility of recovery (I forgot that my main email was tied to that account).
Is there a way to make my backup email the primary one?
I can't play or access my game account in the launcher. I sent a request to support, but the response will come to the email that no longer exists.
you will need to contact support at support@battlestategames.com
Ty
Will try
my hideout is bugged, when i try to install uupgrades or collect crafts it just does the spinning loading wheel for eternity. any ideas on a fix?
i also cant puy fuel in the generator
with my whole inventory too now
cant even move things form my backpack to my inventory
turn off mip streaming
i get that too on trader screens and large containers with mip streaming on
hey, my friend is having issues with the launcher, he just got the game and is having the error code 103003 pop up, integrity check error, has anyone else ran into this issue and gotten a fix? we cant find nothing that helps online and im racking my brain trying to help him with this
start the launcher as admin and repair
we tried this already, and it still does nothing, stays at 0%
white list the launcher and game folders in windows defender and reboot
this also did not work
Maybe firewall is blocking?
it should start within 10 minutes usually
and if you white list and reboot that should fix the corrupting part
turning it off is not the same
ill tell him to just leave it repairing for 30 minutes, ill check back later if its still not doing anything :/
ok, its repairing, but very slowly, thank you
anyone know why i cant load into a raid? i either get server connection lost or my computer bluescreens (bluescreen mainly when i tab out) it started happening like 2 weeks ago, and before that it was pretty much completely fine loading in
0rep
It should be available for selection in the drop down on his profile.
anyone know why my streets keeps causing ai to completely disappear but still kill me?
my cultist circle is broken and gives me nothing. earlier a mod said to restart game or load into raid and back out, but its happened twice and they havent fixed it and twice in a row its been empty.
yo what am i doing wrong
this is the gunsmith quest
anyone has any idea what is wrong here
actually i didnt
lol
thanks
now im stuck on the ak102 have no clue whats the problem
see
which one should i use
this on is the stock
yeah man when i go to the modding it doesnt exist
i have 3 options only
i know bro im a vet in the game 😄
i tried all of them and still there is no use
you are a legend
thanks man
Anyone still have the problem with the yellow flare for the payback task?
@cold fjord stuck on trouble in the big city
@queen onyx users here cannot view support tickets, this is a channel for support from members of the community, we are all players like you
You have to do that BEFORE you check if it’s empty or not, if you already saw that your circle is empty then nothing will bring the items back, you must check by walking to it in your hideout first
Error when loading out of scav?
Just a blank error and nothing really happens.
does anyone know how to recive a code for a gift i bought i checked my email havent gotten a code only the receipt i made it resend the email but again just a receipt
Contact support
So i want to upgrade to 32gb ram since ppl said it gives you quite a performance boost. Should I rather buy 3200mhz cl16 or 3600mhz cl18?
both cost about the same and I dont rly want to spend 90€ on 3600 cl17
32GB of RAM helps with stability
So if you're having issues with the game crashing or losing connection after loading loot
Your FPS is likely to be identical regardless of which of these two kits you install
yeah thats what I meant with performance increase 😅 Less stutters and smoother experience
had pc reset an cant remeber my email for tarkov accout any way to contact them for help ?
??support
Support@battlestategames.com
thank you
I literally CANNOT que into an arena game. Any help?
Did you select your region in the settings?
yeah?
So what does the game do when you queue?
not match me at all
Can you please give more information, I'm trying to help you but I need more than this
Do you mean it's just long matching?
its like infinite matching
How long have you been matching for? And what region is selected in your in-game settings
@brazen radish English only in this server please
ок sorry
Someone can tell you if you write to BSG support with a request to merge accounts (on one account the usual Tarkov, on the second account Tarkov Arena). Will I be approved of this fraud or will they refuse?
You will have to contact support, we are just players and we cannot answer any questions about account issues
Fraud = action
I have no idea what this means
Thank you very much for your attention.
I am writing through a translator, and the meanings of some of my words in English are greatly distorted
All good, message support and see what they say
Well, good luck to you, my foreign colleagues
East us region and ive had times where im matching for like 15 min with no game before
There is no "East US Region" in the Arena game settings bro
sorry NA
i had no freeze in Street, since now, i get little freeze when pvp its horrible any fix ?
yall know anything about - Error to post. Suspicous Behavior CF-Ray
when trying to log in?
"Suspicious behaviour. CF-RAY
May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email support@battlestategames.com"
Check the IP address assigned to your device. Show my IP city, state, and country. What Is An IP Address? IPv4, IPv6, public IP explained.
Hush chek
I know your fix, fishing to see if anyone else is encountering this
need to clear my name as filthy and suspicious
It doesn't mean suspicious as in cheating
If its just me and the Malaysians its not looking good
It's suspicious activity from your network
You must contact BSG to have the block removed
<>< level?
like 12 or 13
Now I know you're just lying
I've hardly played this wipe
You're fishing at Otto's grotto
GIM doesn't count
My Iron (real ironman) has max mage, like literally max mage, even kodai and fortified ward, shadow, anc, magus etc, but my UIM is only 2 months old and like 5 weeks of that has been spent in CG 
@cedar sand we'll see what happens
How to stop the busy hands glitch from happening
I had a gun jam inn pve on thte txl15 and this has happen twice with this gun where you can no longegr interact
Hey! ESET (antivirus) suddenly spits on battleeye adding itself to root instances of service.exe
BE is NOT vanguard, so why the attempted access
be is a kernal level anticheat
Kernel level anticheat being absent in kernel most the time? interesting
Anyway, adding the "malware definition" to exception lib solved the case for now, i just wonder how that hasn't happened before
how do i open a support ticket
i keep getting locked out of my account cause when i try resetting my password it redirects me to a blank error screen then it counts as a attempt and locks me out of my launcher for a hour
what blank error page?
use another browser
Anyone else just happen to get these 380+ ms lagspikes for no apparent reason?
It goes from literally under 10ms to 380 ms (and perectly stays there) till I disconnect.
well i gotta wait a hour atleast so ill keep you posted lol
lolololol
am i unable to make a ticket to maybe bypass the lock?
no
I got a backend error when turning in perfect mediator and now my rewards are gone is there anything i can do?
a bug report in the launcher
is that just the support tab?
in the launcher
yeah i did that, walked through security and checked on the second time. it was still empty after restart and clearing cache of game.
im worried it will carry through again to my third cycle again and again and again
anyone else?
only thing I haven't done is reboot
Launcher is weird too... It keeps loading like this and I can't even open the regions
oh ok
welp, can't launch it... I doubt it'll make a difference, but I'm gonna reboot my pc, brb
ok I'm back, same issue... Will try other things for now.
welp, still borked
Disable any vpns
I dont have any
Are you on shared internet?
I dont think so, single ISP as far as I know
"Suspicious behaviour. CF-RAY
May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email support@battlestategames.com"
Check the IP address assigned to your device. Show my IP city, state, and country. What Is An IP Address? IPv4, IPv6, public IP explained.
Yeah ive done that
been days with no response from BSG
was hoping there was an easier fix then waiting on them
no
RIP
ive used every browser you could think of and im locked out again idk whats goin on
if you keep trying to reset it will block you like this. Only do it once and wait for the email.
i do and when i click on the link the email sends me its sends me to the forbidden tab that i sent you earlier
what does the link in the email look like exactly?
hey
when i go to streets after a few minutes all enemies disappear can still shoot and kill me and when i extract or die my game crashes
is there a way to load loot faster while getting on a raid?
Maybe ur pc just cant handle it. do you have a highend pc?
Ryzen 5 5900x Radeon 7800xt and 64gb of ram
Is it just me or there is serious perf drop for pve with event? Last night I got like 23 fps on lighthouse night raid. On 3080 and 7800x3d.
any advice on how to get test drive part 4 done with the rpdn an the scope?
Help, ive been expreiencing error 403 forbidden everytime i launch the game
cant get past the main menu
show the error please
its the reset password redirectery link cause if you see in the screenshot it has the link at the top but its not displaying it on the page
disable any vpns, relog in the launcher
i dont have a vpn
anyone have fix for Payback quest flare not working yet
there is no solution, we just have to wait
I tried using the mortar flare but it didn't work either.
how can i check if BSG blocked my ip ?
can you acess the website fine?
Hey Guys Im having a problem on when i open my game first raid is completely alright after that raid ends when i try to go to some raid again im getting connection lost problem everytime i try to connect and i need to close and open my game again and again everytime
is there any fix on this ?
yeah i checked all of that im connected thorough a cable i dont use vpn got 4050 and ryzen 5 with 16 ram and still getting these error tried to clear the cache eveything closed just discord is open on the back
im gonna open a ticket i guess
Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/
its 32 gb
what is?
the paging mb is 32000
only one and on C ?
should i change it to 25000?
if you put page file on an hdd that causes bad problems
yeah just did it 16000 minimum 25000 max
ill restart and try again ill keep you updated man thanks
nah i have 2 nmes
if this does not help and factory doesn't work also, it could be a wrong internet configuration from your ISP called dual stack lite
nvmes
@slim spruce do you know anything I could do to fix this?
see the common fixes first https://www.escapefromtarkov.com/support/knowledge/441
aaaand It's happening again
idk If it's ratscanner or tarkov monitor messing with things... I'll try closing them
ratscanner isnt allowed
and running an integrity check (did this last time)
wait really? When did it change? Last time I've played was back in 0.13
Giving full access and downloading .net ill let you know if that fixed it
sigh... still happening
I'll try rebooting again, brb
Ok, rebooted and same thing. I closed pretty much every single program I have installed that was running in the background and tried again. Same thing... I'll try later tbh. Might be something wrong on the route or with my ISP, no clue what else to do.
nvm, solved it. It was the fucking DNS. It's always DNS.
why cant i trade this from him?
hey guys, during this past week i've been constantly getting server connection lost right before i join a raid after loading, i tried restarting my router, restarting my computer, but nothing works, i'll have to open task manager, close escape from tarkov and re-run the game, by this time i'm too late for the raid and my friends had already joined in and started playing; i used to encounter this only in pmc raids, but now it does it for both pmc and scav raids, any solution ?
see recent post in #general-chat
can u cancel transit after u accidently pressed F? if so how?
@slim spruce nope didn't work
Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/
trying now
nope
i can still loot and stuff its just enemies that go invisble and my game crashes at raid end its so confusing
if the help page and that don't fix this you might have a wrong internet configuration called dual stack lite
how do i fix that
you call your isp
Oh alright
is it bannable to use crosshair x on tarkov?
can i get sum1 banned for tk
not sure if this is the right chat to put this in, but i have a friend who i recently got into tarkov and he is monochromatic colorblind (grayscale). some things he cant see, like sniping/looking long distance is hard for him and he cannot see blood stains at all. Ive been trying different postfx settings with him to help but i was wondering if theres any other monochromatic tarkov players who would have suggestions? this is my first time looking in this server so if i should post this question somewhere else just lmk 
Yes, third party crosshairs can get you banned
#discord-mod-mail with proof
alright i heard that from somebody i just wanted to make sure its right
do you know why my arena ref rep isnt transfering to eft?
why is my raptar not working
@tardy orchid heres this since it deleted it
so you dont have to type it out again
thank you haha
Hey man did you ever find out a way to fix this? Im also having this bug check problem.
Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/
Ok I did that gonna try and load the game now
Nope same issue. Pc just restarted
Ok so the first error code is Session "Cloud Files Diagnostic Event Listener" failed to start with the following error: 0xC0000022" which is something related to OneDrive according to google
start > view reliability history
This is what i have for today, the bottom 4 are the crash/restart that just happened
pc specs?
i9-14900kf
4070ti super
64gb ddr5
as rock z790-c motherboard (i have the bios update with the 0x12B micro code fix)
1000 watt psu
My first thought is that your cpu is damaged due to the microcode bug. Try having ram at 4800
And make sure you checked the help page first https://www.escapefromtarkov.com/support/knowledge/441
Yea my ram is already at 4800
the tarkov entry what is the code
this was what it had when i clicked on it. TBH that was the only time the game crashed on startup that didnt result in my PC restarting
The computer is unstable and I have limited information.
Usually this is ram related. Do a memory check
start > windows memory diagnostic
Can anyone help me get a verification email to log in? or who to contact
Ive already done memory checks and they didnt report anything wrong
I'd take out one ram stick
put the remaining one in slot 2 from the left
One thing I've noticed is that if I go into a practice raid with no bots, the game doesn't crash, if I have it set on low bots, it usually will last a lot longer until my pc restarts, a full online raid usually crashes pretty quick
from what you described your intel chip is likely one of the ones affected more by the faulty micro code. Intel was said to release a diagnostic utility to see how damaged it is (not a matter of if, but how much).
If you can prove the ram is not bad
tested both sticks on their own and the restarting still happened
Im gonna try dayz and see what happens, its really the only other game i have that is and demanding as tarkov🙃
tarkov is very cpu and memory intensive
anyone selse having server issues in regards to ping?
I have restarted my pc and now checking integrity of files but that should not matter since it is a server issue
anyone having issues with verification not getting sent to thier mail? or is there an issue with that been trying to log on all morning
I just did a 1 hour long cpu and ram stress test and nothing happened. No errors
i think i lost my acount am i cooked ?
How did u lose it
i cant find the accont i bought it on and no customer service
??support
Support@battlestategames.com
It’s not up to BSG to remember your email address for you though
its a long story
Does this gift expire?
just dont claim it on website
Hello Guys. Since 1 month i lost all my trader reputation and can't play anymore. I've written a ticket and the answer was to wait until BSG solve the problem and give all players the reputation bag. My level is still 33 and after 1 month i still got no (all lvl 1 bc of no reputation) trader levels rn. Did anyone heard anything new? For me is this unacceptable to do it with active players.
Well I guess I'd better pray it doesn't expire by friday
anyone know how i can fix the packet loss i get ingame? when im playing alone it only happens around 3 times a game and around every 15-25 seconds when playing with someone wich causes my game to stutter and rubber band does anyone know how to this this?
is there a way to fix the arena and regular tarkov ref rep not syncing?
plaese, I should be lvl 4 ref, i grinded for that shit
what worked for me was basiclly just jumping back and forth for a bit. do a tarkov raid, hop on arena and play a match, back on tarkov for a raid etc etc. eventually it synced
both my emails got comprimised and microsoft wont recover, how am I supposed to keep playing?
-also I did send support an email as they recommend but its been days with no response. I'm asking incase there is anything I didn't consider
Same with the yellow flare for Trouble in the Big City bsg broke it again
why wont it let me send money from my arena to tarkov?
it says something around items moving failed to lock profile
Anyone got a tip for me? i did all the required quests for network provider part 1 (lightkeeper questline) but the quest doesnt show up for me
is there like a bug? i checked 2 times if i did all the quests and everything
scav rep?
at 3
hmm
waited for 12 hrs
can you send screenshot of all your completed quests for network provider? ik its dumb buy maybe youre just overlooking one
you wanna join int o lfg beginners 2 and check with me real quick?
at work
if youre still tryna figure it out 5 hours from now I can jump in a call
It still bug ?
More like again xD
Why my PMC(PVE) use gym when I miss one click and 100% to break the arm every times.
Peacekeeper mission bugged
Name of the mission: Samples
Just found a M.u.l.e injector at night factory with a yellow tick at the side and brought it out, only to not having the option to submit it for the mission, please help!
u need to find in raid or make it
as told, it was found in raid
it does not have found in raid mark. I think u get off raid too fast
did it say run through in the end of the raid?
runthrough 110%
Does anyone know how to fix this? My PMC keeps getting their hand broken 100% of the time when I just miss one click while training skills at the gym.
can't remember for sure i didn't pay much attention to that but i did extract right away after i found it, and i only stayed in the game for like 2 minutes so yea...i guess it was a run through
thanks tho
im getting an error opening the game
post screenshot pls
Has anyone had this problem with getting their verification code? I've sent an email to support with no response, I can't even download the game without the verification code to get into my account....
Is anyone here aware of any actual fix for the BSG launcher? Like, it's impossible to not get uncorrupted files through the launcher, I always have to dig in the logs for the manual download link and download the stuff through the browser; then it always works. I have a feeling there's some really stanky code in the launcher that has only reared its head in later versions of Windows.
did they fix the flares already?
aint no way bro these raiders creepy af
they were spamming scav voice lines then both switch up on me and become raiders or some shit
My intellect doesn't increase
yes all the time and nothing
I examine objects, unlock doors, etc
Not at zero at all
Anybody knows why the huntsman path - administrator doesn't work? I shoot the yellow flare in the courtyard and it doesnt give me the quest, but it DID let me extract from klimov with green flare so i just assumed they fixed the flares? they didn't? Im consufed
So since my cpu is chilling at 40% and my gou at 30, but my ram is full all the time, i will now go and buy new ram (from 16gb 3200 to 32gb 3200, my mb only supports to 3200mhz). Since afaik my system doesnt support xmp, when I want to set up the frequency I can also just go into bios and change freq and timings (if i have to change them) manually to the values given on the box right?
wait what, how is it possible that it doesn't support XMP, what mobo do you have? Some vendors call it something else
Not sure if it does since I didnt set it up back then, but its an a320 and I cant find it in the bios i guess
My ram is on 3200 rn nevertheless
My current one is
Bios and task manager
Both say 3200
Ah ok
But nevertheless do you think a ram upgrade would be useful?
I mean idk maybe its just efts optimization striking but having that low usage even with my 5500 has to be a ram problem
how do i hand these in? resolution changes dont work...
Damn, so ram wouldnt rly fix anything i guess
I dont rly need that more fps, but some stability and less stutters would be nice
Yellow flares are not working right now
That is exactly what more RAM would give you
Also a reason for not seeing XMP as an option in your BIOS could be that XMP is Intel's branding and means Xtreme Memory Profile, lots of AMD boards use DOCP; Direct OverClock Profile
DOCP and XMP are essentially the same thing
Only read abt xmp always lmao
help, im experiencing 403 forbidden error before entering the main menu, i can enter the website just fine, i never installed a VPN before, and tried resetting the router, any help would be appreciated!
Hey does anyone know why I can't buy the pkp from mechanic? I completed gunsmith part 25
It unlocks the PKM, not a PKP
@cedar sand using a VPN actually fixed it.. lol
can I not extract at shoreline?
It will just happen again
Hey so I am debating on whether to buy eft or not, and I was wondering if there are refunds for the game, since it's only offered on the official website as far as I can tell.
of course not if you play the game a ton, but if you only have like an hour of playtime or something
I doubt you can, but I guess I've never tried. I just have never seen anything about refunding
No refunds
damn
its 25% off rn
yeah that's why I'm probaly gonna get it
if you have seen videos and you think youll like it get it i just got the game 3 days ago and im loving it once you learn how to play it gets more enjoyable
if you gonna get the game you will probably be forced to upgrade game version for a bigger stash
do you have to pay the full price of the upgrade to do that?
it gets cheaper if you have a previous version of the game
ok
if you get the game you can ask me about any setting for the game if you need
will do
why does my game run like shit every other raid when i have a ryzen 9, 32gb ram, game on m.2, and i have a 2080ti kingpin
i dont even run high graphics either
I shot up yellow flare for payback quest and it does not register no matter who i shoot it. Did not they fix flares?
Won't work for Trouble in the big city either
I tried all flare colors, including blue. didnt work.
is gun smith 25 glitched i dont have the barter for the pkm?
Yeah but it’ll let me play while it gives them time to respond hopefully
funny cuz they said they fixed the flare....
Would it be against tos to give away an account ?.
why do i have a 900ping in tarkov even tho my internet is completly stable?
they only fixed klimov
you cant complete any quests that require a flare rn
been bugged, for some it just appears randomly
oh
wrong servers?
no i play on my server region
but then why they said "Fixed an issue where the RSP-30 flares of all colors were working incorrectly."
cuz its BSG
Can someone help me I will buy the game but it does not apply the 25% off discount it stays 50 dolls normal
is that the webpage or client launcher?
webpage : try clearing cache or another browser
BSG actually responded just now, basically said GG you’re in an apartment building nothing we can do on a “shared” network lmao
you might need a vpn then
someone in your apartment might be a cheater

Yeah I switched to one
I mean I dont understand that though because they would have a different IP
and it seems to only impact this IP, I can still log in elsewhere and on my phone
just odd
4-eyed nightvision does not work with a new ronin helment. Anybody got this issue too? I lost this helmet in previous raid, can someone test?
im starting to feel like one lol
for sure lol
Is there any way to like fix or get through payback quest without the flares working xd
nope, and who knows when they will fix it
funn no spear for me
i have the same problem
been known
Anyone know why the establish contact quest is not completing?
anyone know which USEC voice has the voice line Fuck Left Flank? 😮
Does cultists even spawn on factory? 20% really?
@sly quest to use mod mail your dms must be open
I created a ticket due to an issue I couldnt resolve for a while, talked with the support guy for a couple days, he asked me to try tethering my pc and see if the issue still persisted, I said I would have to buy a usb as the hotspot wasnt working and would get around to it later. come 4 days later and I finally got the usb, try it, didnt work. I am ready to make another response but the ticket is closed. No problem, open another one right? Yeah the only issue is, all the support ticket options are very specific and none encompass my issue.
Not sure what to do, and im pretty certain the choices were different a week ago
what problem?
Server connection when loading into lighthouse
does factory work fine?
dont really play that map, but ill try it. I used to be able to run lighthouse a week ago, and im currently IN a streets raid running it just fine
If streets works fine, the possible causes are corrupt game files and lack of page file if you have 16GB of ram
I tried page file, didnt work, reinstalled, didnt work
verified game files and all
page file on C if it's an ssd? one page file?
for reference
My game is on my C drive
you can configure page file incorrectly
idk how page files work so that may be the case
send a screenshot of your page file settings
kk
Could you send me the website/guide for page file extension again?
Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/
this is how it currently is
pretty sure I see its on C drive
Also just to be SUPER sure, how can I check where my game is installed
Alright
also is there a reason they changed support options
my game never crashed, wdym
oh. look for other problems at that time
at the time my game failed to load?
after I spawn
right when my tm8 gets the 10 second timer
and i never show up in raid, it says my character is still in raid but I press leave and its fine
verify integreity of game files and then reinstall the game
ive already done it but i'll do it again
likely the game is corrupt
no problems show up at that time
kk and is there any way to contact support?
bug reports are in the launcher
when i complete an arena task it doesnt give me rep, anyone else?
Muy buenas noches donde puedo reportar un cheater? me salio dos veces seguidas en el mismo mapa, disparando con granada en la mano, lo mas raro que no lo pude reportar por segunda vez
Good evening, where can I report a cheater? I got him twice in a row on the same map, shooting with a grenade in hand. The strangest thing is that I couldn't report him a second time.
fuck game
Hello. I joined the server specifically for a problem I have with the launcher. When I open the launcher, it shows this:
I don't know what's up with it. Do I just need to reinstall?
I've gone on to the Tarkov website and looked at the support forums, but nothing I could find was useful.
k/d 4.88 1803h11m
k/d 4.93 1803h11m
wtf The game hours do not advance for this player
hey do sniper scavs spawn on a timer on customs?
When "scav player" appears, more "scav bot" appears
ah okay so scav snipes may not be in position at the start of the game
exact, Sometimes it also happens that they shoot them and they lie down, they stood up when you passed by
oh btw offline mode works fine
Hey I’m having server connection errors and not sure how to fix this I’ve tried a few things but nothings really working and every time I get the message I get this
(PVE) - I just turned in my first Lightkeeper quest and he gave me a case as a reward but I didn't seem to have received anything (Was supposed to get some book...). Is there somewhere I'm supposed to look or go to get my rewards? I'm missing the craft for Virtex programmable processor at Intelligence Center level 2 too.
i just tried to reconnect 9 times
can someone fucking explain why i get an error each time i move, add or remove stuff from my thicc weapons case
its getting really annoying
this one pops up everytime
okay i did some tinkering and found out if i put an hk416 in an fir thicc weapons case it causes and backend error, but it doesnt do it for any other thicc weapons case, only the fir one
I've lost trader rep 5 weeks ago and did not got since any rep back (from average of 0.3 down to 0.0 accross every trader).... I managed to maxed out every trader today... what a journey...
Goes to show how little bsg cares good job tho 👏
When did tarkov wipe?
the 20th of august
RSP-30 flares(yellow) still bug?
just finished "trouble in the big city", i tried RSP-30 flares(yellow) and blue, none of those works
ay im having trouble putting on the stock on the ak-74N for the gunsmith part 8
i can't put the zenit pt lock on the weapon
nevermind
anyone know why i keep getting constant packet loss in raids and i know the issue isnt on my end anyone know how to fix?
I think I've hit the bug where the cultist circle says it is complete but there are no actual rewards. Is there a way to fix this? I don't see an option of submitting a game-related ticket on the support site
Bug reports are in the launcher
Yellow flares are not working right now, and blue flares are not what you need to use for the task
hey guys, anyone know if i can gift an upgrade code for a higher tier package of the game?
no u can just gift the edition
which would be b etter now bc 25% cheaper
Thanks
yeah that's the idea... my son and i play together so i wanted to gift him the upgrade but was waiting for christmas as this shit aint cheap 😉
anyway thanks.. seems like a missed opportunity
but i guess you need account info and that is security risk
You can buy it for him on his system or you can send him the money to upgrade the package
yeah, just he finds out about it right away... is it possible to apply it later?
It would be applied whenever you purchase it
ok thanks... hmm
see here for the faq https://www.battleye.com/support/faq/
Might be not the only one, but what to do if I do not receive the Code for Login? (Yes, Spam checked, filters disabled and so on).
ello, what u guys think. Does a RTX 4060 16gb VRAM , ddr5 32gb ram and a amd ryzen 7 7800x3d rock the fps? I would really like to play streets fluently.
probably yes
im aiming for a good 70-80 fps in mid gun fights, still a yes?
I'd say a good amount
thanks alot
is there any way bsg can give back something you accidentally deleted?
Sadly not
rip my UN armband then
@cedar sand (PVE) I just turned in my first Lightkeeper quest and he gave me a case as a reward but I didn't seem to have received anything (Was supposed to get some book...). Is there somewhere I'm supposed to look or go to get my rewards? I'm missing the craft for Virtex programmable processor at Intelligence Center level 2 too.
Were you alone?
Yeah, did it solo.
Lightkeeper rewards have been bugged in LOCAL raids since it was added to the game, you will sadly not get these rewards
hi, is there anyone who can possibly help me instal the game? its stuck on "calculating time" but not actually downloading anything after an hour or so? ive googled it and it does seem to be an issue. Ive followed whatever its telling me but its still not working. sorry if this sounds like a dumb question D:
start the launcher as admin and it should start soon within 10 minutes. If not, white list the game and launcher folders in windows defender and reboot.
it just doesnt go past this screen
did you do the above?
yes
you excluded the folders and rebooted?
when cultist circle fix? Second time i got no reward but "Gift is bestowed" before i open it, i loadi nto 2 raids and check but nothing there..
how to change email, this button doesnt work
If you click the sacrifice button with an empty circle you are ‘accepting’ the empty reward, you must restart your game before clicking the button to refresh it
you must contact support with a good reason to change it
can u help with link?
Has the website crashed for game purchases?
My game launcher has been stuck on a permanently looping recaptcha for several days now and I cannot find any solution anywhere online. Support has not gotten back to me, and my reddit account is too new for me to ask there so I am asking here. Anyone had this problem before and know of a solution?
sync time and time zone in windows
will do
Did not work unfortunately
well are you doing the captcha?
yes haha
it just refreshes into a new one
i can finish the one on the site with zero issue, but this one just loops
visit the website and see if you can log in there
i can
reinstall the launcher and also disable firewalls and antiviruses
ive done that. But il try it again i guess
uhhh...
now the captcha is just completely blacked out lmao
Yeah still no luck, endless recaptcha still.
home network, and by set up do you mean hardware or?
something is strange about your connection that does this
yeah, i have a vpn enabled. But disabling it did not stop the recaptcha. I have disabled my adblocker, wireguard, and given exceptions in my anti-virus to tarkov as well
i know its my connection, it has to be. but finding out exactly what has taken days with no result
disabling the vpn and rebooting modem and router may fix this
and reboot pc
I will give it a go
no result. Even port forwarded for tarkov and its still not budging with this recaptcha. unfortunate
you spooked the launcher with that vpn
apparently
it might still be on if you still have the problem
quaking in its boots i guess
i guess i could log in from a friends house... but thats a bit much lmao
i never got the .20 trader rep from my EOD account, is there a way i can contact battlestate and get the rep on my account without having to reset my profile. Im already level 20 and dont feel like resetting
you upgraded when and you didn't get it at wipe beginning? Do you have the gamma?
ive had eod for 2 years now
you start with 0.20 at wipe beginning on each trader
i just got on regular eft after playing arena until level 15 and i dont have the rep
i dont have the rep
you probably lost it due to the bug like everyone else
we are still waiting on a fix.
alright thanks
i knew there was a bug at the start of wipe but i figured it would be fixed by now
we don't do bug reports here
Unfortunately it looks like I might just be screwed from here on out. Do you think if I logged in from a different computer on a different network that and did the recaptcha there that it would be done from that point onwards? Cause the issue is just doing the recaptcha on my home pc. I still have my log in creds and can confirm I am who i am. Just not to fcking cloudflare apparently. Either way I appreciate your help regardless of the outcome and hope you have a good day 💜
It may be a cache issue with your launcher on your pc. You should uninstall and delete the files in
C:\Users\%USERNAME%\AppData\Local\Battlestate Games\BsgLauncher
and C:\Users\%username%\AppData\Roaming\Battlestate Games\BsgLauncher the settings file
then install the launcher again
oh thats a good idea, i actually havent done that. I will try that right now!
deepest thanks
Still nothing 😔
@fresh gyro to use modmail your dms must be open
then your vpn is likely still on. Uninstall it
would if i could. but it is not my network, i am just a user. il figure out a work around if possible. thank you for the help
@slim spruce should be good now
Hello! In order to use modmail, please open your DMs to server members.
If the previous does not work ; will have to adjust your per-server Privacy as well.
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not fixed
A friend of mine can't create an account on the website it isn't loading for him are you aware of any issues?
by not loading what do you mean?
game recovery 0%, endless loading help pls
you mean repairing?
start the launcher as admin and if not still, white list the game and launcher folders in windows defender and reboot.
Gets stuck on this screen after retyping his account creation password, on multiple devices too
ok i try
try on a desktop or laptop machine, disable any vpns
They have done and still unable to progress with account creation


