community-support

[quiet burrow]

15 mins is too much tho

there patient then theres wasting time

[west island]

scav a different map then if you don't have time to wait

you can't have 100 player scavs in every server because people don't want to wait

[quiet burrow]

i wouldnt be complaining if i hadnt tried the other maps

[rancid tulip]

if i got glitched when completing a task and didnt get the rewards will it fix by itself?

[hazy cape]

Good evening, guys. My game is dropping FPS every time I shoot, and I've set the graphics to low, but it continues. My FPS goes from 112 to 10 FPS.

[slim spruce]

Do you have an AMD graphics card?

[hazy cape]

Yes

[slim spruce]

The solution is here in the pins #community-support message you need to DDU the nvidia drivers from your system, and choose you have nvidia in the ddu program as shown in the images exactly.

[hazy cape]

@slim spruce Thanks

[peak cloak]

hey just got escape from tarkov and was about to dowload from launcher and it crashed before it crashed it said i have 100gb and it would take 45gb for download and now that it crashed it says i have 55gb left and need 45gb for download anyone know what happened? or how to fix it?

[slim spruce]

You can erase this by emptying the temp folder of the launcher settings

[peak cloak]

life saver thank u

[shrewd garnet]

i just tried upgrading vents and security and i get new error

[neat jetty]

idk what i did but tarkov resets my pc when i try and load into a game

[violet remnant]

hey i need some help, i am trying to install EFT and when i click on it to install to my D file because my C file is full, it installs the launcher on C file and D file and when i click install (it says that it will install it on the D file) it says that theres not enough space on my C file to install the game, ive tried fixing it several times and it still says the same thing over and over

i just need some help because im starting to get angry

[cedar sand]

You must move your temp folder there too, there isn't enough room

[slim spruce]

launcher settings yes

[violet remnant]

i try to move my temp file and it says that i cant

[slim spruce]

Top right on your name > launcher settings

make a folder on D like D:\TEMP and choose that

[slim spruce]

not that folder, you don't touch that

ignore that folder

choose D:\temp

[violet remnant]

OMFG I LOVE ZYOU

[slim spruce]

[violet remnant]

YOU DESERVE THE BEST IN LIFE

SOME GOOD ASS HEAD TOO

[violet remnant]

just to clarify as well, i needed to make a new file correct?

[slim spruce]

yes

[violet remnant]

okjay good, just wanted to clarify

i just needed to know if the reason why it wasnt downloading yet was because of my wifi or something else

[slim spruce]

be patient

it will start soon

[violet remnant]

[dusty dagger]

@slim spruce Can Devs add/re-complete quests on Accounts were they bugged out trying to claim them earlier?

[slim spruce]

I do not believe they have any way to replace lost items from quests.

You can ask, but I'm not sure.

[shrewd garnet]

@slim spruce please help me idk what else to do

[slim spruce]

does it show counting down to upgrade?

[shrewd garnet]

i did what you told me to upgrade security and new error now

security and vents same eroor

[slim spruce]

it says upgrading there

wait until that's done

[shrewd garnet]

i dont think its upgrading because when i revisited hideout no more timer

[slim spruce]

There may be a glitched hidden item in your stash

or the upgrades are not done

[shrewd garnet]

is it possible all these issues happened becuase i reset my pve account

i tried every thing even logged in on new pc that neved had tarkov installed

[slim spruce]

no

[shrewd garnet]

im playing with my friend and he has no issues with these upgrades

[dusty dagger]

Eugh, that is annoying, not even the lost Rep? Because iam unable to Continue PK

[slim spruce]

The rep fix is coming.

That will be returned for everyone soon.

[dusty dagger]

Ok, thanks, because otherwise i could only do the Marathon now (but prob still can't hand it in)

[buoyant wasp]

Joined the discord hoping for help with a problem I'm having. so basically my friends got the PvE expansion and I want to play it with them but every time I go to the website it says I need to enter a verification code from an email but I never get one no matter how many times I re send it, and my emails correct because I can log in and out of the launcher just fine

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/431

[buoyant wasp]

Yeah I tried all that, and couldn't even open a support ticket because it just asked me to sign in again

[devout summit]

but is it fixed? Will I loose more rep when playing arena again?

[slim spruce]

can't lose more now, no

[devout summit]

ok thank you

[devout summit]

and today I handed in 50000 Euro to Peacekeeper for the Mentor quest but didnt get the +3 Sniper skills. After I pressed complete I just got a Backend error. Do you know anything about that?

[cedar sand]

You handed it in during the small technical issues, we won’t be getting anything back from then

[hazy cape]

@slim spruce I did everything and I'm still experiencing FPS drops. Do you have any idea what I can do?

[devout summit]

so I wont get my money or the sniper skills back?

[cedar sand]

Sadly not, if you completed the task. I handed in my introduction quest during the issues too and I got backend error 1000, introduction completed but no jaeger, I had to reset my profile lol

[devout summit]

oof ok

I already made a ticket

I just wait maybe Iam lucky

[slim spruce]

did you choose you had nvidia in ddu?

[hazy cape]

Yes

Now I managed to get in

[slim spruce]

You are not using the launcher to start the game.

This error means you used the tarkov exe

[hazy cape]

I was entering with the AMD application

Exit and enter

[cedar sand]

You must use da launcher

[hazy cape]

I'm going to cry, my FPS is dropping from 135 to 10. 😂

[astral ether]

mine was too

[honest kestrel]

Pve mode cant hide quest items, both fishing gear and golden lighter it counts down to 2sec and cancels

[astral ether]

same bro only reset in pve tho

[nocturne totem]

yeah idk what happened

[astral ether]

still waiting on my ticket to be responded too

[rancid tulip]

if my game got bugged and theres no fix on my end who can I dm to help me fix it?

[versed river]

whats the best way to get euros?

[twilit epoch]

Does running an air filter itself contribute to the skills "Crafting" and "Hideout Managment" ?

[fringe ore]

would anyone wanna do some raids? i rlly need help

[rancid tulip]

how do I open a support ticket

[polar minnow]

how come i cant register it says this email cannot be used in this domain

The email address on this domain cannot be registered.

[amber walrus]

anyone else transfer 1.5 mil from arena to pvp tarky and it just dissapeared??
Not in my messages on pvp or in my stash anymore on arena

and i restarted the game multiple times its gone on both lmao

[rotund aurora]

I'm getting 2fps in the lobby, anyone know the fix?

[brazen sky]

hey, my game crash all the time, someone know how to fix?

[weary depot]

Has anyone had this issue before? I'm going crazy trying to figure it out. Can't launch at all part-way through the day while playing

ERROR: 103003
Local problems on POST
The remote name could not be resolved: 'prod.escapefromtarkov.com'

[little geyser]

anyone having trouble with in game with messaging? like i send messages to friends and even randos some times to say GG but they dont go thru... its like it ever happened at all

[blissful trench]

i keep getting server disconected since 1.15 when i play with others like what is going on with this game, have cleared files re installed whole thing nothing works

[open snow]

anyone knows how to fix slow loading map and loot?

[blissful trench]

What's your specs

[open snow]

16 ram 5700xt

[blissful trench]

Are you playing on the right servers?

[open snow]

yeah

im in my best ping server

[blissful trench]

Gave you cleared your temp and Chace files?

[open snow]

not yet but ill try that

[blissful trench]

32g of ddr5

[blissful trench]

Sorry wrong person

[vivid briar]

have they fixed the discord hardware acceleration bug finally so i can turn it back on?

the game image freezing bug

[upper socket]

(pve) cant pay BTR.. any service

[limber nest]

why when im trying to install game on Disk D it says that i have not enough space for game on disk C?

[uncut junco]

Has anyone had this issue? Happens on both Arena and Base Game

[limber nest]

can i install launcher to disk D and it will ask for space on only disk D?

[kind cliff]

Hi, I have such a problem with my friend, last night we went to perform a quest for the "Huntsman" and after completing it (kes + he disappeared (quest)), we were not given a merchant

[odd glen]

So yesterday when i turned in my ledx for the thicc item case, the servers decided to go dead to bani... so now i dont have the rewards from the quest, is there any way to still get them?

[dark fjord]

Anyone knows what to do ?

it keeps on loading , we are a 3 man doing marathon

[median gyro]

I got issue with sending messages I can receive them but when I want to send them I get this :

How can I fix this ?

[slim spruce]

Do you have an anvitirus or firewall?

[uncut junco]

Im using windows defender, Ive checked the Firewall and everything seems ok

[slim spruce]

allow the game and the be exe through the firewall public and private

escapefromtarkov and escapefromtarkov_be exes

[uncut junco]

Ill try it

[uncut junco]

I did both and got the same issue

I can launch the game and play no issue just annoying when this pops up

[slim spruce]

make the exes both run as admin in properties

[uncut junco]

Still the same

[slim spruce]

did you install arena and the game to the same exact folder?

[uncut junco]

Yeah they are both in Battlestate Games folder

[slim spruce]

are all 4 exes in the same folder?

[slim spruce]

that is not the same folder.

which is good

[slim spruce]

try updating windows in windows update

[uncut junco]

I updated windows and all driver when this issue started. Checking reddit seems others are people are having the same issue within the last 11 hours

[slim spruce]

links to tarkov instances?

[slim spruce]

it must be outside of our control then, please wait

[uncut junco]

no problem, If i play with this issue do you think it will cause any issues?

[slim spruce]

no

[uncut junco]

ok cool, thank you

[harsh umbra]

so why do i keep disconnecting due to general high ping in tarkov arena after i selected the correct servers and testing my connection ( which is fine btw) like i dont get it and i just want to play

[dim lark]

My friend has been getting back end errors and failing to receive data when doing anything in the inventory. He can play in raid fine but cant do anything outside of raid, when he gets an error he has to relaunch the game to get invites or notifications that the team is waiting to go into raid. Its been going on for about a week now, has anyone else have any issues like this? We've been looking through sub reddits but cant seem to find any solutions

[sharp plover]

why the fk my hud dissapears when i try to use 4 and it's on release and when i scroll the hud dissapears without even seeing what i want to heal

[hushed stag]

I cant log in to the battlestate game launcher. I cant reset my password either because it wont let me

disregard I fixed it

[midnight cargo]

Good afternoon: A friend of mine is having a problem with the quest ''Getting Acquainted'' to unlock lightkeeper, and he cant turn the quest in. Any possible solution? . Thanks

[jaunty torrent]

Will there be a 25% discount on upgrading game version?

or at least 20%?

[near sinew]

Guys what I can do if my download speed of tarkov is very low?

[jaunty torrent]

oh thanks a lot, so there is probably gonna be a 25% disc soon

[visual sandal]

why is my ping so shit on arena?

[wind wren]

Any fixes?

Trying to move 250k from arena to eft I have money to pay the fee but its not letting me for some reason. I tried multiple times this is the Error message I get.

[grand fox]

Okay, so My tarkov opens just fine, I get to the loading screen, and then it completely closes tarkov but shows it as still running, and i can't do anything with my computer until i restart.

@slim spruce was told to ask you

[slim spruce]

restart it and change the resolution to 1920x1080 16:9 and windowed

[grand fox]

Where do I do that?

[slim spruce]

the main menu if you can get there

If you can't get to the main menu

go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

and delete graphics.ini and restart the game

[grand fox]

@slim spruce i delete this?

[slim spruce]

yes, and ignore the other ones

[grand fox]

got it

tarkov should run now yeah?

[slim spruce]

try it

[grand fox]

al

[hallow wave]

anyone else's ref rep not carrying over to pvp?

[thin kraken]

hey guys i have been trying to send money to my eft account from arena but keep saying not enough money

[hazy cape]

@slim spruce Are there any other options other than DDU?

I did the procedure and it still continues

[slim spruce]

amd graphics and only stutters when you shoot?

[hazy cape]

Yes, it only locks when I shoot

[slim spruce]

Did you set DOCP or XMP for your ram in the bios?

[thin kraken]

anyone please if u know a fix 😦

[hazy cape]

XMP

[slim spruce]

Try lowering the ram speed to 2133 for ddr4 or 4800 for ddr5 and disable xmp

[hazy cape]

I have now activated xmp

[slim spruce]

no, without it

[hazy cape]

It was already disabled before

I activated it today to test it

[slim spruce]

did it stutter without xmp?

[hazy cape]

Yes

[slim spruce]

try 2133 or 4800

[hazy cape]

Ok

[near sinew]

Guys what I can do if my download speed of tarkov is very low?

[slim spruce]

is it fixed?

[grand fox]

yeah

[slim spruce]

what fixed it exactly?

an what resolution did you have set before?

[grand fox]

thanks for the help, it was deleting the graphics

[slim spruce]

what was your resolution set before this fix?

[grand fox]

not sure

[slim spruce]

16:10 or do you remember any?

[brazen sky]

someone know why?

[slim spruce]

still get it when you restart the game?

[broken phoenix]

my tarkov keeps dropping frames when i load into a raid i used ti be on about 80-90 2 weeks ago and now im lucky if i get 60 can someone try and help me fix it please.

[hazy cape]

I have the same problem only when I shoot

I'm looking everywhere for the solution

[broken phoenix]

im reinstalling the game now but that was the same for me if i encountered a scav id drop to like 5 fps and then be killed because i cant do anything

[slim spruce]

If changing the ram speed and disabling any overclocking doesn't help, I'd do a bios update.

[hazy cape]

It's updated

I don't know what to do

Wait for the update to come out

[slim spruce]

reinstall the gpu driver in the amd factory reset option to clear shader cache

Oh

one more thing, what is your polling rate on your mouse?

[broken phoenix]

@slim spruce do you know how to fix the problem im experiencing

[slim spruce]

fps can be different per maps and in different areas

[broken phoenix]

but it happens on all maps

i used to sit comfortably on 80-90 on streets now its 30

[hazy cape]

494hz

[slim spruce]

it should be a full number like 800, 1000, 1200

the game has problems with above 1000 sometimes

[hazy cape]

I went to check the specifications and it's 1000hz @slim spruce

[slim spruce]

Usually it's only relevant if there's a control software that you can set it in.

if there's no control software, not a problem

The next time you should do is a clean install of the gpu drivers

[brazen sky]

@slim spruce yes, when i finish my raid my game instant crash with these message, when i restart the game crash atleast 2/3 times without any messages

[lapis oracle]

i Got the quest Getting_Acquainted https://escapefromtarkov.fandom.com/wiki/Getting_Acquainted and i dident get the Craft, in the Intelligence Center level 2. i have the USB and the DSP but no craft fore "decoding"

[opaque bluff]

My friend gets disconnected everytime we try to play lighthouse and cant load back in does anyone know a solution to this?

[hazy cape]

@slim spruce I noticed that my game only crashes on burst weapons

With other weapons the FPS drops, but not much.

[neat topaz]

my game has started randomly not opening with this screen now, after i check file integrity it fixes itself, on my tarkov it didnt write anything to the log file other than NvReflex_OK, and like 4 lines above that but all just initialization stuff, no errors, nothing, now the same thing just happened to me on arena but this time the error log says "Trying to add duplicate laboratory" ts mad confusing

[steady cargo]

How long does the flea market bot lock last? I have had a bug since start of wipe where textures don't load, on items nor in game textures so I can't see what items I'm clicking when the captcha comes up, so I just gotta guess

[steady cargo]

Can I see the lines of code

[neat topaz]

sure

[neat topaz]

thats my tarkov one

arena one, those were the only lines at the time i got the error now the logs updated and theres just game logs

[sour crater]

there is no reward for the quest. where can I get an answer other than “the game is under development”?

[neat topaz]

you wait cause servers having issues, happened like 3 days ago aswell

whenever that happens waiting is all we can do 😩

[wind shore]

I'm getting errors when trying to barter items cases from Therapist lvl3, opened a ticket with BSG, but anyone here have any idea why?

[tall iris]

I got backend error when completing a quest Knock-Knock now i dont have my transmitter body and can never unlock lightkeeper. i made a bug report but how long does it take for BSG to respond? its been a while already......

[steady cargo]

Meh I'd just say try to downgrade ur GPU drivers tbh

[neat topaz]

Lolol

[rigid flint]

yesterday I completed "Loyalty Buyout" ( Skier's quest pay 1M get +0.25 rep) but i didn't get any rep. reported as a bug but no answer for 24 hours. what should i do?

after completion backend error popped up.

[slim spruce]

Please be patient

[steady cargo]

Tell skier u ain't doing jack shit for him anymore. He a fake one for this

[velvet latch]

Is Healthcare Privacy Part 5 broken? Im on factory night, in the breachroom and nothing is happening.

Okay, I just had to extract and then go back in? Was weird.

[wintry plaza]

me and my friends are stuck in an endless loop of trying to put the items from our scav run into our stashes but every time the items just load forever, we have all alt f4d 6 times each and we cant even get back to the main menu to play the game lol

sell all wont work either

not really sure what else to try, it wont even let us leave that screen so we can run a pmc raid

[silk sleet]

Hello,

Just a quick question but will Australia ever have a server where you can play with Americans? Or would they remove the ping capacity to stop you from getting kicked?

[sharp tapir]

any ideas as to why my audio for tarkov would dissapear after updating my bios? i have uninstalled/reinstalled tarkov is the only game that has been affected i have tried every game i have installed, any/all suggestions welcome

[slim spruce]

The 200 ping limit was put in place because people were getting huge advantages on people with peeker's advantage.

They would use strange servers or use VPNs for this.

[silk sleet]

Thanks Sessamy,

Hope they are able to work around this and make it possible. Most of us Australians have American friends to game with.

[slim spruce]

This is an unfortunate side effect that can't be worked around I'm afraid.

[little geyser]

is there an issue with in game messaging? my messages dont seem to be sending.... well like 90% of them dont...

[slim spruce]

You can choose a server between you both to attempt to both get under 200 ping.

[silk sleet]

Ah damn that's a shame, thanks again though.

[trail wave]

I forgot to turn off my vpn while accessing the website and now my pc ip got blocked temporaly,how much time until it isnt blocked anymore?

[slim spruce]

This duration is unknown.

[trail wave]

It got unblock already thanks

I restarted my pc and it fixed

[trail terrace]

yo hey, about ARENA, anyone knows about ''Eliminate the enemy with the device 0/6'' ??, i literally did like 4 but even if i tried everything it stuck on 4 right now, i did everything like what should literally i do? can someone help me about it

[tall anchor]

any update on fixes on the lost trader rep bug?

[karmic isle]

hows that even possible, 86h and 44lvl

[trail terrace]

theres a quest in Arena called Eliminate the enemy with the Device

how tf am i supposed to do this quest i tried everything

doesnt count

[upbeat tusk]

Play blastgang, kill the enemy that has the bomb

[ember topaz]

How long does it take for support to typically respond to emails? I haven't logged into my tarkov account since 2018 and it's been trying to send me a verification code through my email to login but I never recieve the emails.

[keen fog]

anyone know how to fix the bug when tryiong to upgrade security

[sleek halo]

Hey, my game keeps crashing on load in, new issue I was running it fine for months cant figure out how to fix it. Can anyone help?

[cedar sand]

@solar tree English only here please, I DM'd you the RUS server

[keen fog]

any way to fix this

happens when upgrading to security 2

[robust seal]

any update on lost trader rep?

[wooden dirge]

cash stack suddenly got lowered from 13m to 8m? any idea how this can happen? i was selling things from my stash to traders and just noticed it.

[tall grove]

I got fucked by the map clipping on woods, where I report?

[keen fog]

can anyone help me with a bug im new

[dusty frost]

Does anyone know how to fix this issue?

[broken locust]

Is the wish list function bugged? I have been trying to clear all wishlisted items out even with the clear function in the setting page, please help with thanks

[cedar sand]

Do you mean the highlight?

[vague prairie]

has the issue been solves with Arena and main Tarkov where it resets traiders rep?
Is it linked again and "safe" to play?

[cedar sand]

Yes, quest progression is temporarily disabled though, daily and weekly tasks are still fine

[broken locust]

is ok issue has been fixed. I've been trying to clear out all the items/ quest objects etc from my wish list by using that function in the setting page. Turns out I had to spam that button numerous times before they were all gone or at least that was the case i thought it was, thanks for checking out tho.

[ebon furnace]

guys, can someone tell me what does the 30/41 stands for here? it's located in the trader's quest tab, i tried counting up the quests i've done but the amount is higher than this number. anyone know what it's used for?

[steady cosmos]

To my knowledge the left is how many you’ve completed and the right is completed +active.

[ebon furnace]

yeah but the problem is that the completed amount is incorrect then, because i looked at the completed quests and counted them up and i had 32 completed

[opal wave]

Anyone getting an issue with barters? I got all the items for the relevant barter but it’s saying I don’t have any

[steady cosmos]

have you clicked the checkboxnin the blue bar

[opal wave]

Yes

[winter ibex]

what is wrong with killa spawns , didnt found him for past 4 days , 2 times spawned but killed by another player first

[steady cosmos]

screenshot?

[opal wave]

I unticked it and re-ticked it and it worked

Does anyone know if they fixed the hide out error yet?

[frank heath]

Hi,
Am I the only one who never receives emails to change my password?
I've been trying for over a week and nothing.
I contacted support, usual response: "check that your inbox is not full, spam..."
and since then no news even after other emails sent to support.

sorry for the english, i use google trad

[tall iris]

U made a report in the weekend, BSG doesnt reply probebly so this week they will msg you or ur out of luck

[frank plank]

so uh.. is this even an error?

All i did was extract from a scav raid on interchange. and transfered my items to my stash, and this popped up during loading

[slim spruce]

restart your pc and try again

[steady cargo]

This wipe has been extraordinarily buggy. I get that exact bug like once every 8 raids or something

[frank plank]

first time in 100 raids.

[outer parrot]

Gunsmith 25 required for kappa?

[fast tiger]

@golden sedge

[past sphinx]

Only if he is an arena chad and got all marathon quests done first try

We ever gonna get a trader fix?

[shrewd wing]

need help I finished punsiher part 6 and no reward?

[latent laurel]

Hello, I dont know why but the website will not let me purchase using any type of payment! Any help TYIA

[pale willow]

anyone know what that task means? do i have to kill 18 people?

[pale willow]

are you using a VPN? I dont really get the issue

[latent laurel]

Not using any type of VPN

[pale willow]

did you block pop ups?

[smoky berry]

Read what it says 🙂

[pale willow]

Doesnt make alot of sense

i think, i've understood now though

[smoky berry]

Win a round before overtime

18 times

[steady cosmos]

your team needs to win 18 rounds by wiping out the enemy team before point opens/bomb is planted

[dusty oak]

reroll and do some ffa, all this dogshit modes quest suck hart

[clear edge]

Is marked room in dorms nerfed again?

[wraith osprey]

Day 465 waiting for the lost rep

[golden sedge]

hey so I wanna move my game to my m.2 drive. about a day ago I spent two and half hours installing the damn thing. is it possible to just move the game files to the new drive or would I have to reinstall? also, if reinstalling would I lose everything in my inventory ?

[pale willow]

Already done it, thanks tho

[pale willow]

Already did it, thanks tho

[steady cosmos]

youre way late lol

[pale willow]

yeah i don’t really need them

I already unheard, it just pisses me off that he gives away unheard keys like nothing

[golden sedge]

is that legit?

[pale willow]

Yes

[golden sedge]

how would I redeem one?

[pale willow]

But they are props redeemed, go to Nikita’s Twitter and put every notification on

[pale willow]

On the website

[golden sedge]

rad, would I lose all my stuff in the reinstall ?

[tall iris]

You probebly got a "backend error" when completing the quest. You have to make a bug report in the bsg launcher and pray bsg fixes ur rewards

[golden sedge]

wicked

[slim spruce]

what have you tried?

[left cape]

is there a german support too?

[coarse carbon]

is lightkeeper bugged

i cannot receive my 2nd quest

[ionic pilot]

anyone got any tips for optimization? i have very okayish pc but i seem to get mostly 40-65 fps in most maps. not gonna even talk about streets or lights

[distant bolt]

How long does it usually take for Battlestate to respond to a support ticket? - The other night, 2-3 days ago, me and many others did not receive mission rewards from turning in missions.

[pine oasis]

Guys i am not receiving email verification codes

how do i fix this

[uneven sequoia]

HELP ME

[slim spruce]

what with?

[uneven sequoia]

MY FRIEND GOT ​​ME THE PVE MODE AS A GIFT BUT I CANNOT ACTIVATE IT. WHEN I WRITE THE CODE IT SAYS A REGION PROBLEM. IT WAS PRE-ORDERED FOR THE WRONG REGION. HOW CAN WE SOLVE THIS PROBLEM? IF YOU CAN HELP ME, I WILL BE HAPPY. GOOD WORK.

[slim spruce]

Contact support about the code, they might be able to change the region for you.

A ticket on the website.

[uneven sequoia]

@slim spruce tnks bro

[winter ibex]

does killa kill ai scavs ??

[hushed bison]

Hello, my games freezes everytime I try to load in a raid when creating loot pool reaches 100% after that my game just freezes and stops working. I tried reinstalling the game and freeing more memory on my SSD but it still doesnt work can someone help ?

Btw arena still works fine

[ornate raft]

I think so I havent recieved my next lightkeeper quest either and it has been 4 days

[dusty frost]

check your dms

[bold raven]

anyone know how to fix unity crash? I keep getting crashes this wipe

[slim spruce]

see https://www.escapefromtarkov.com/support/knowledge/441

[past sphinx]

Go to log files and delete all of them. Then verify game files.

[vivid briar]

where can we report cheaters other than ingame since the ingame reporting system is clearly ignored

[glad niche]

almost 1 month and still no progress on our lost reps.

[rancid tulip]

do you lose all skill level exp in the raid if you die?

[slim spruce]

It's not ignored.

[vivid briar]

right...

[rancid ibex]

hello i just got black screen after scav run, i hear every sound etc. what should i do to prevent losing my loot?

[wintry plaza]

its happened to me and my friends 3 times now, we end up having to alt f4 like 4-6 times and losing half of the loot

[rancid ibex]

so if i log in now i will lost everything?

[wintry plaza]

its hit or miss, all you can do is log back in and hope lol

when you log back in it will probably just bug again, hence the 4-6 alt f4s i was talking about

games in beta im sure it will be fixed soon

[graceful arch]

so transferring items to tarkov is STILL bugged, transferred 1.5 mil and literally none of it actually went over, but all the cases and gp coins, lega, etc. now im on a cooldown when i havent actuall sent any roubles over

[slim spruce]

change ram to 4800 mhz to see if it's ram instability

have you tried a clean install of the nvidia gpu drivers in custom installation?

bios update?

do that next

with the page file is it on C and only 1 total?

I'd set the page file to system managed and wait for a bios update that may help this instability. The problem is likely the ram and bios combination somehow.

Oh

And what is your mouse polling rate?

above 1000 hz causes stutters

[manic garnet]

Has anyone had any issues with LOD/ rendering no matter how high or low your settings are?

[naive rover]

I try to do Gunsmith part 11 and I did exactly the same how in the vid

and I can´t turn it in

[desert thunder]

guys weird thing happened i did all the required quests for Network Provider Part 1 but i didn't get the quest. what do else do i have to do that the wiki doesn't mention or is it a bug?

[uneven sequoia]

TÜRK DESTEK YOK MU

[slim spruce]

@uneven sequoia please don't show such information

They will get back to you soon.

[uneven sequoia]

THEY KEEP SENDING THE SAME MESSAGE THAT YOU SAID THEY WILL COME BACK SOON, BROTHER, WHAT KIND OF SUPPORT IS THIS, IT'S LIKE AN AUTOMATIC SYSTEM ANSWER

[slim spruce]

that email is automatic that means they will get back to you soon

[past sphinx]

Durability has to be above 60

[past sphinx]

Clear logs and wait

[desert thunder]

Ill try. Thanks

[raw plinth]

aight guys here's a fun one...I'm having an issue, vid attached
PC specs: https://pcpartpicker.com/list/DLf9h3

[night basin]

can anyone help me my game is randomly crashing every 30 seconds to 10 mins in raid or hideout

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/441

[night basin]

already did that

and a full reinstall

[slim spruce]

what page file did you set?

[night basin]

page file?

[slim spruce]

on that page?

[night basin]

im still kinda lost

[slim spruce]

Computer specs?

[night basin]

64gb ddr4 3070ti ryzen 7 5800x 8 core

and my game is on lowest graghics

[slim spruce]

verify integrity of game files

[night basin]

okay

[slim spruce]

If there are no errors there Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[night basin]

okay il try that and get back to you

[forest yarrow]

algun admin?¿

[night basin]

just check my page file size for all my drives is 8728mb

[slim spruce]

raise it to that

[slim spruce]

what is the problem? Also ingles por favor.

[forest yarrow]

no se ingles perdon

[slim spruce]

#regional-communities

server de espanol

[night basin]

also 1 more question i turned in my fence marathonb ut never got the rewards do you know if i will get them

[slim spruce]

probably not if you got a glitch

[night basin]

damn well

[cedar sand]

If you got backend error after pressing complete the rewards are in the ether

[night basin]

so gone

[arctic geyser]

Is arena bugged that you dont do dmg?

[night basin]

its still gltiching

or crashing

[tough hemlock]

anyone got an SVD scav ready, fucked myself during LK now need 4 FIR, i can help u with whatever after or drop u a kit

[graceful arch]

theres a bug atm that makes it so you can use and then quickly cancel a goldenstar, and it gives points to Metabolism but doesnt consume any uses, so you could technically get to max metabolism for free

[fossil chasm]

So last night i started getting a server connection loss every time i get to creating loot pools on a pvp game. i dont know why the game is doing this but i've tried everything i can think of i've reset my router, checked integrity of files, cleared cache, swithced to arena and then back to tarkov and it just wont load anything. i've been unable to play the game for 2 days now

[cedar sand]

PC specs?

[fossil chasm]

i dont think that has anything to do with it, ive been playing the game all wipe and last night it started doing this

[cedar sand]

Okay, good luck

[cedar sand]

This is much slower than just eating or drinking food you find in raid, points are given based on how much energy/hydration is restored, it’s very little with golden star and you’re actually lowering your metabolism training because you reach diminishing returns much faster than if you performed one larger action such as an MRE

[graceful arch]

right but you can spam the goldenstar anytime you ARENT running basically, so like a lot of the raid yk

[cedar sand]

Yes but you can’t do other things in that time and you gain a fraction of what you would by eating a random tin of meat for entire raid

[graceful arch]

well why not do both 🤷‍♂️

[cedar sand]

Because of diminishing returns

It becomes increasingly less and less worth doing and you would only gain a few points per raid

But if you eat food as you are meant to, you can gain upwards of 20 easily per raid

[graceful arch]

well if you eat food FIRST and then do the goldenstar wouldnt that keep the same leveling speed or no

[tough hemlock]

LF someone with SVD scav, will give my FLIR from scav

[cedar sand]

No, please read the information I posted

You will quickly reach a point where goldenstar offers you ZERO skill points, and spamming it over and over continues to reset that negative skill gain modifier so that you will not gain any at all

The fastest way to level metabolism is by eating and drinking when you need it and as soon as you enter a raid is always best for the 129% modifier

Spamming goldenstar would hinder your metabolism gains more than it would help and you can’t use your hands while you do it

[dry copper]

hey is anyone able to help with launcher issues? my launcher wont open... when I click on it an error message from windows pops up saying "unable to load one or more of the requested types"... Im really stuck. I've tried uninstalling and reinstalling launcher. not really sure what to do.

[slim spruce]

please show the error

[errant bolt]

hey guys the game will not download and is stuck at 0/0mbs. After trying to stop download and redownloading it says it is still downloading and taking up space even tho it was canceled. I have tried many things but none of it works, thanks if you can help!

[slim spruce]

uninstall all C++ programs on your pc, reboot, and install the newest one here https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 x64 one here

and then reboot

[dry copper]

sounds good. thank you.

[fossil chasm]

just took an hour and a half to redownload the game and i still get the server connection loss after creating loot pools

[night basin]

@slim spruce still having the same issue

[slim spruce]

check start > view reliability history for the times it crashes

[night basin]

ok

[slim spruce]

show what it says for one

[slim spruce]

click on one stopped working one

[slim spruce]

when did the game work last?

[night basin]

uhm i dont know

its recent

[fossil chasm]

@slim spruce So last night i started getting a server connection loss every time i get to creating loot pools on a pvp game. i dont know why the game is doing this but i've tried everything i can think of i've reset my router, checked integrity of files, cleared cache, swithced to arena and then back to tarkov and it just wont load anything. i've been unable to play the game for 2 days now

[night basin]

last week i would say

[slim spruce]

What did you do on the pc between then and now?

[slim spruce]

arena doesn't work too?

[haughty charm]

I think I found a bugg I guess there's a way to duplicate rups in arena not sure how it happened but might want to look into it

[night basin]

nothing i was gone for the weekend

[fossil chasm]

Arena worked, but i tried a solo game on factory and i was able but when i play shoreline in a group i get dc'd

[slim spruce]

use medium textures and test that

[fossil chasm]

thats what my settings are set to i was able to play this two days ago and i can't now

[slim spruce]

check here https://www.escapefromtarkov.com/support/knowledge/439
for all other quick things first

[slim spruce]

You tested 4800mhz ram if you have ddr5 right?

[night basin]

i got ddr4

[slim spruce]

2133 mhz?

[night basin]

and i did was cahnge page not ram yet

[slim spruce]

you tried 16000 and 25000 mb page file?

[night basin]

YES\

mb caps lock

[slim spruce]

only on C, and C is an ssd?

other drives are disabled?

[night basin]

it ist on c its on e and e is a hdd

and they are all on 16000-25000

[slim spruce]

put it on C, putting it on E is causing the problem it's too slow

disable it on E

[night basin]

oki iwll try that

[slim spruce]

set and reboot

[night basin]

got it

wait do i also redownload onto c

[slim spruce]

page file is for windows

keep tarkov on C too

[night basin]

ok

[dusk meteor]

Hi, is there a way to fix Backend Error? I cant even launch the game right now

Yestarday i was having this error and other 3 differents and now i cant launch the game

[slim spruce]

can you access the website and log in?

[night basin]

how to i change the ram

[slim spruce]

change what exactly?

[night basin]

this

[slim spruce]

in bios

[night basin]

i downloaded tarkov on my c

but its still crashing

[slim spruce]

you should not need to do this if page file is only on C

having it on an hdd is definately the cause now

the page file helps ram

hdd is too slow

[night basin]

ok

thats good right

[slim spruce]

disable on D and E

then reboot and try tarkov

[night basin]

to no paging file

[slim spruce]

yes

[night basin]

ok

done il igve it a try

[dusk meteor]

Yes, i can login normally

[slim spruce]

403 forbidden means credentials are rejected

try re-logging in on the launcher and make sure no vpns are enabled

[dusk meteor]

Ok, im going to try. I dont have any vpn

Ok, i can login normally on bsg launcher. So i try to launch the game right?

[night basin]

still crashing

no clue what to do anymore

[slim spruce]

raise page file to 30000 min and 50000 max

[dusk meteor]

Ok, now the game doesnt load. Its stuck on the background image without the circle showing like its loading or something

[night basin]

ok

[slim spruce]

64gb of ram is a lot to deal with

[night basin]

your putting in the work today lol

[dusk meteor]

and the same error after relogin, i reinstalled the game and the launcher like 5 times

[slim spruce]

are you on an unusual internet setup or system?

[dusk meteor]

nope, its the same like the 1st time i played this game

[slim spruce]

How long has this gone on?

[night basin]

oh wait sessamy my gpu is at 99%

[slim spruce]

Set a max fps to your monitor refresh rate in nvidia control panel to be safe

global

[dusk meteor]

the error? it started yesterday

[slim spruce]

I'd try changing dns server to google's 8.8.8.8 and secondary 8.8.4.4

[night basin]

game crashed again

i was just sitting in the hideout 2

[slim spruce]

your 30 series card is at 100% ?

[sleek dirge]

my voip will not work I have changed every setting know to me and nothing, can someone help? I have reset my system changed audio devices and inputs in game and on my pc with no change. I have also rebound the voip key and radio key to see if thats the issue with nothing.

[night basin]

ingame

[slim spruce]

make sure your mic is default communications device in windows sounds recording tab

[slim spruce]

Not normal

[sleek dirge]

it is

[slim spruce]

lower settings

[night basin]

in stash it froms 20-30

they are all at medium

this is loading into a scav

[slim spruce]

looks normal

[night basin]

in game medium graghics customs

task managers stats right after game crash

no spikes

[slim spruce]

specs again?

[night basin]

3070TI

ryzen 7 5800x

64gb ddr4

[slim spruce]

The weak point of this system is the ram. Personally I would take 32gb out.

But first you could do memory diagnostic

start > windows memory diagnostic but it could take ages

I'm guessing the bios is not handling the 64gb correctly

you might get better results with 32gb max in slots 2 and 4 from the left

[night basin]

ok i will try 2

[versed river]

does using scav case level charisma?

[sinful oar]

the double barrel breaking your game bug is still a thing. when is it going to be adressed or fixed

[tulip jetty]

Any way to fix lightkeeper not giving quests I tried verifying already

[night basin]

i think one of my ram sticks is faulty

[coarse carbon]

You need to go and check it everyday

Its random at this point

I just received missing informant after 4 days

[fierce violet]

is trader rep ever gonna be fixed or nah. taking 3 weeks for a issue people are reporting daily till this day is insane

[cedar sand]

The issue was resolved over two weeks ago, reputation that was lost to the bug has not yet been restored though

[hazy python]

What is the minimum to run eft

Ping me with a reply someone when u can pls

[cedar sand]

What are your specs now?

[hazy python]

Intel Core I5-14400F
Geforce RTX 4060 ti
16GB ram

@cedar sand ^

[cedar sand]

And what is your target resolution?

[hazy python]

Wdym by that im new to pc

like the res i play on

[cedar sand]

1080p? 1440p? 4K?

[hazy python]

1080p

[cedar sand]

The game will run on medium settings

[hazy python]

But can i run it at 4k at all?

[cedar sand]

But you may have to get more RAM to play Streets of Tarkov

32GB is recommended for Tarkov

??pagefile

[white steppe]

#community-support message

[cedar sand]

Changing these settings can allow some users to get by with 16GB only

[hazy python]

I can get more ram by running to the store in a minute

What would i need to run on max settings? @cedar sand

I can change whatever i just got these components to get me started

[cedar sand]

Ryzen 7 7800x3D, Radeon RX 7900 GRE and 64GB DDR5 RAM

You won’t be playing on highest settings without a really powerful PC

[hazy python]

Ill look into getting those then

[cedar sand]

I mean I wouldn’t just rush out and buy all that

We’re talking $2,000 for a game you haven’t even tried yet

[hazy python]

I've watched eft since as long as i can remember

I bought this pc just to play it

[cedar sand]

I think if you just get 32GB of RAM for your current system

You will have a more than playable experience at 1080p

[hazy python]

Alright

[cedar sand]

Medium settings are fine

[hazy python]

Could u reccomend a good ddr5 ram?

[cedar sand]

They look barely any different to high

The popular brands all use very similar memory, often from Samsung, Corsair Vengeance is a popular brand, make sure you get 2x16 kit and not just a single 32GB dimm

[hazy python]

Alright

To change ram do i just unplug old one and add in new and its done? @cedar sand

[cedar sand]

You may need to check that the RAM is running at the correct frequency in your BIOS after, but yeah, XMP will be able to handle all of that automatically just make sure it’s enabled

[hazy python]

What do i need to select out of this @cedar sand

Im new to pc still

[cedar sand]

Your processor can only handle up to 4800MT/s anyway so no need to exceed that if you don’t plan on upgrading for a bit

[hazy python]

Alright

@cedar sand This is what icurrently got will this run the game on medium settings until i upgrade?

[cedar sand]

As I said above, the game will run, but the Streets of Tarkov map may not run at all without 32GB or an increased page file size

I use 25GB on Streets with LOW textures haha

[hazy python]

Im going to go ahead and upgrade to ddr5 2x16GB

[cedar sand]

It would help a lot for EFT, but your CPU and GPU are great

[hazy python]

Thank you lots for the help I am so new to pc building i got this pc and came from ps5 like 4 days ago

[desert thunder]

why doesn't network provider part 1 show up after i completed all the required quests and i even tried the clear logs/cache. what can i do to unlock the quest?

[steady cosmos]

scav karma?

[cedar sand]

You don’t meet the requirements for the task

[desert thunder]

4.12

[desert thunder]

wdym then how can i unlock network provider part 1?

[cedar sand]

You must meet the requirements

[desert thunder]

all of those are done

[cedar sand]

Post your tasks, I bet they aren’t

[desert thunder]

bet

[opal wave]

If anyone has been struggling with the ‘Hideout Upgrade Error’ like me… I may have found a solution. There were about 3-4 stations that I couldn’t upgrade, but Illumination wasn’t one that I tried, so I did and it un-bugged the gym room. After the gym room complete, it started un-bugging each station one by one, once the upgrade had complete. Thought it could be useful to someone as I know the developers are still trying to resolve this!

[desert thunder]

Wait i need to get the rest i can only upload 10 at a time

[cedar sand]

You could have just shown me your trader interface

[desert thunder]

sorry am not the smartest one

[desert thunder]

there they are

[cedar sand]

I can’t see all of jaeger

[desert thunder]

am gona send the other half

here

[cedar sand]

You haven’t done Cargo X part 4

[cedar sand]

[desert thunder]

then it bugged bc i remember finishing it but still thanks

it was one of the first ones i cleared out

[placid axle]

Hey everybody, so Im currently playing on ryzen 5500/rtx3070/16gb ram and while the game runs ok it definitely could be better. I know the best thing would be an hw upgrade but I dont see the point in spending 170-300€ if everything else I play runs fine 😅.

So what I thought about was maybe slightly overlocking my cpu and use hwinfo as well as islc in order to get more fps. Would that make sense?

Also my cpu costs 80€, so the loose of warranty wouldnt be too bad imo.

[smoky spade]

Whats this error?

[dusk meteor]

Is there a way to fix this error now? Cant launch the game. I reinstalled, tryed what a mod told to do yestarday and nothing

[calm monolith]

why do i get this when i click on arena option in bsg app?

it then logs me out

[elfin atlas]

Any place to report a hacker with a clip of him hacking and admitting to it?

[steady cosmos]

no

[split arrow]

How to make the sight point clear / как сделать точку прицела четкой, а не мылом?

[naive rover]

anyone have also a very slow game ? and buggy

[broken star]

How do i fix this glich? i cant complete the quest.

How do i fix this glich?

[vocal eagle]

BUY UNHEARD

[opal wave]

If anyone has been struggling with the ‘Hideout Upgrade Error’ like me… I may have found a solution. There were about 3-4 stations that I couldn’t upgrade, but Illumination wasn’t one that I tried, so I did and it un-bugged the gym room. After the gym room complete, it started un-bugging each station one by one, once the upgrade had complete. Thought it could be useful to someone as I know the developers are still trying to resolve this!

[broken star]

So i need to upgrade something else and it might work then?

[opal wave]

Possibly. I’ve raised three tickets regarding this issue and it took weeks to get a reply. But this literally worked for me this morning. I had to wait for the upgrade to be complete, now everything seems to be working fine

[broken star]

okay thank you. Was the tickets bug reports or something else, because i tried lookking for bug report option in the launcher (i've seen it there in earlier versions) but now i couldnt find it.

[opal wave]

I can recall but deffo reported a bug report at least once

[near drift]

yo I just played a teamfight that I won

is there a reason I lost 1 million roubles?

[steady cosmos]

huh???

did you get a hundred TKs?

[near drift]

dawg, I had 7 kills and none were TKs

[steady cosmos]

then idfk

unless you forgot you transfered to main or smtn

[loud moss]

[steady cosmos]

did it say -1000000 after the game, or was it just missing after the match

[near drift]

it just went missing

if anything I was supposed to gain 300k

is there a fucking money hack going on that I have no fucking clue about? or is there some stupid ass netcode error that just cucked me?

like did it charge me 1 fucking mill for all the 45 AP I used?

do I just fuck off the vector?

[lean trail]

i get micro fps drops, from 142 to like 135 every 5 seconds, is there a fix for it? it just occured the last 2 days, never had it happend. ( ryzen 7 7800x3d / rx 6750xt )

[rare sky]

(PVE) I finished Information source on Friday, and I still haven't gotten the craft unlocked, and as of Sunday I didn't have the next mission available. Anyone know what this is or how to fix it?

[scenic tundra]

PVP QUESTION - I am walking up to lightkeepers tower and i hear shooting from Z and his gang assuming they killed someone trying to shoot him, lightkeepers door is not locked will it open after sometime? EDIT - Z is dead so im assuming i cannot access lightkeeper

[severe sandal]

So long Z is dead you cant enter the room

[scenic tundra]

seems to be, guess ill loot and find the pmc they killed, i did loot Z nothing good 😦

[spiral sleet]

hello is there anyone that can help me with a strange problem in the launcher

[spiral sleet]

got arena on free weekend, website is saying i own the game but when installed, launcher say I must buy so I click buy and then website say I own it, uninstalled local files for arena and it lets me download again without asking to purchase but once downloaded still asks me to purchase in the launcher and click buy it say I own it on website and I cant buy it.

anyone got any ideas or is this a bsg problem

[winged mauve]

so i just quick bought hawk gunpowder but got call centre scammed as i paid 3 mill for whatever pack lol but no gunpowders in my inventory did i just get dupe glitch scammed

as the pack is at the top of the list

[fierce violet]

No they did a temporarily fix n won't communicate about the issue at all. A huge amount of players are still affected so I wouldn't say it's "fixed", more so prevented for people who weren't affected regardless.

[fallen cove]

i have a 2x4 spot in my PVE stash that i cannot put anything in, once something goes in there, it gives me a moving item error. i tried reaching out to BSG support, havent heard back in over a month with multiple emails. anyone have any useful tips on how to fix

[spare peak]

Lighthouse, idk why but cultist attacked me, when I loot safe box

[remote raft]

someone problems with gunsmith 14 too? HK 416A5 build ... chamber is already empty

[loud moss]

follow the wiki.

[spare peak]

lol I know

[fossil chasm]

for about 3 days now i can't load into any raid. it will get to creating loot pools, and then the game will freeze and crash, or ill get to creating loot pools and it'll pop a message up saying server connection lost. I can't run pms or scav anymore and its not isolated to any one map. I've redownloaded the game, checked integrity, cleared cache, tried the server coneection loss diag on the website and nothing has helped. I'm getting frustrated here as this is my main game i play after work and it won't let me into a raid. I can't play solo or in a group. i've tried different servers however my server ping is always below 40 on the servers within my region

[spare peak]

but I just loot the safe box, why he come to me and kill

[static oracle]

Hey Guys is it possible to change my name? 😄

[cedar sand]

You are using too many lines in your message

It’s a spam filter

There is no need to type like this

In really any scenario

I’d argue that typing like this

Is more lame than the filter

Use less lines please

[quartz coyote]

Toxic

Anyone lagging as a pmc near end of raid typically when ai/player scavs join in? - literally becomes unplayable

[cedar sand]

PC specs?

[cedar sand]

In game you mean?

[cedar sand]

Because they are pathing to their spots incorrectly this patch so if you are near them they become aggressive

[spare peak]

sad, thanks

Well, at least I managed to hide the moonshine that I found in the same room)

[primal breach]

Anybody starting the game and it just keeps minimizing to the taskbar?

[static oracle]

i got it all good the translatsion is not so good 😄

[spare peak]

One more question regarding the lighthouse

I couldn't leave the location at the co-op exit because I couldn't interact with the door that leads to the exit.

[cedar sand]

Yeah it’s been bolted shut since patch 0.15

[spare peak]

So this is not a bug? I thought it worked like the closed box principle?

[cedar sand]

The door cannot be opened

[spare peak]

Okay, thanks

[lavish coral]

My friend got this error

What does it mean? how does he get his account unblocked???

[cedar sand]

Temporary blocks are given to people who break the rules of the game but it doesn’t warrant a permanent ban

[lavish coral]

I got you.

[uncut junco]

Just an update this issue seems to be fixed now

[nocturne solar]

hi, can anyone help me please? My game keeps crashing randomly. It's happened the last two raids in a row and has happened numerous times this week. I updated all my drivers and that made it so the game wouldn't even open. I reverted the update and it works again but still crashes. My specs are: intel i9 13900k, Aorus master RTX 4090 and 32gb DDR5 RAM. Please advise

It only happens on EFT, not arena or any other game. Its ruined multiple long marathon runs and cost me what feels like half of my raids this wipe. Any tips?

Also this has only started happening this wipe. I've been fine playing on this rig for the last two wipes at least.

[broken phoenix]

hi i need help as everytime i play tarkov i need to uninstall and reinstall to get a food fps on any map i usually sit around 80-90 on streets but if i close the game and open up again i have like 40 frames

[nocturne solar]

Have u tried clearing your cache every restart?

[broken phoenix]

doesnt make a difference

Even happens if I tab out

[rare plover]

i got gunsmith part 23 i accepted and it said quest unavailable....

[slim spruce]

what in english?

[wise ether]

same issue here\

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/441

[nocturne solar]

I've done most of that already but I will make sure I try everything before saying it hasn't worked. Thanks

[fossil chasm]

@cedar sand @slim spruce I have a 3050

[cedar sand]

We would need more information than just what GPU you have

[slim spruce]

tried medium textures?

[fossil chasm]

@cedar sand @slim spruce i have a 3050, 16gb ram, 12th gen intel i5-12400F

I know i didnt mean to send the message yet

[cedar sand]

Sess, do the thing

[fossil chasm]

@slim spruce and yeah thats what my default settings are, I've been able to play all wipe but the last couple days i cant load into any game

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[fossil chasm]

Ive updated my drivers as well so im unsure of why its just all of a sudden not allowing me into games, like i can run arena fine

alright ill try that now

[fossil chasm]

@slim spruce my computer just shuts off now and resets to the home screen

@cedar sand

[cedar sand]

Did you copy it exactly as it shows in the guide?

And 16000 initial and 25000 maximum

[fossil chasm]

I did ill try it once more and see if it works

[past sphinx]

Why cant I set my region in arena? Getting all 120+ ping games.

[cedar sand]

It is done in the game settings

[past sphinx]

Bet ty

[fossil chasm]

@cedar sand i still get server connection lost my game will freeze then it gives me that message

[cedar sand]

I would try things from this post if that didn't work https://www.escapefromtarkov.com/support/knowledge/439

[fossil chasm]

sessamy gave me that yesterday and i did try that as well

[inland raven]

are the servers clapped rn

[oblique storm]

Sometimes I get insane stuttering for like 30 seconds when I press W, A, S, or D. If I don't press any of them I don't seem to stutter?
None of my hardware/memory is maxed out when this happens

I have a 7800x3d, 4090, 64gb RAM 6000 Mhz, and a page file of 12288Mb - My in-game settings are pretty standard too

Has anyone else encountered this and/or found a solution?

[slim spruce]

what is your mouse's polling rate?

[oblique storm]

1000 Hz

[obtuse sigil]

Help stuck in Preparing game on last map of marathon run Shoreline.

[slim spruce]

try lowering it to 800 or 900

[oblique storm]

g hub software only lets me put 500 or lower, which feels way too slow :/. Surely it's not the polling rate if I'm only on 1000?

[slim spruce]

Try it to see. I know 1000+ polling rate was the direct cause of some stutter issues in the past.

Try a raid on 500 to test it

[oblique storm]

Okay will do in a bit. Problem is it only usually happens every few raids. Feels kinda random

[slim spruce]

If page file doesn't help on C only, and only 1 page file, you might have to set your ram to 4800 to test that stability, or a bios update

[shy idol]

Good afternoon, wondering if anyone has faced a similar issue to the one I'm currently having. When I extract on my PMC (regardless of map) I get an error message and the entire raid is erased. Quest progress, my entire inventory (resets to pre-raid loadout), and any skills/XP I gained while in raid. I've tried uninstalling/re-installing, clearing cache, changing location, checking game integrity, checking for updates and nothing has fixed it. It's been going on since wipe occurred. I even took a 2 week break and came back and it still happens. TIA to anyone who might point me in the right direction.

[rigid flint]

Got an answer from support about my "Loyalty Buyout reputation bug". They say "oops"...
They say I'm not getting my rep

[craggy marsh]

when was last wipe?

[shy idol]

2 months ago-ish?

[craggy marsh]

thanks

[nova kettle]

gunsmith part 5 is a scam, i didnt get no ammo box

[loud moss]

no, you just didnt read that it just unlocks a barter for ammo cases on mechanic.

[nova kettle]

nvm im dumb, it unlocks mechanics barter for it

[slim spruce]

@lucid creek to use modmail your dms must be open

[lucid creek]

I just wanna know if I can reset my arena account

[woeful jackal]

Is there Arena help here if staff in Arena discord are afk?

I was wrongfully punished for asking a question....

[slim spruce]

for what reason?

[lucid creek]

So I can change to bear

[slim spruce]

it was the bot I'll unmute

[lucid creek]

My character looks dumb asf

[woeful jackal]

Thank you....I was like bro... Im in legit need of help./

[slim spruce]

I'm not even sure if you can choose factions in arena

[lucid creek]

At the start u can

[slim spruce]

Only at a wipe can you change, just like in tarkov then.

[lucid creek]

U can reset your profile in Tarkov……

[lavish coral]

For The Survivalist Path - Eagle Owl, can I go in with NVGs and just flip them off when I need to kill a scav?

[tame portal]

how do i report someone whos teamkilling in this discord?

[slim spruce]

#discord-mod-mail

[charred egret]

Anybody having an issue where you load up tarkov and it gets stuck on an endless load screen? The weird thing is I can hear the menu prompts as I move my mouse. The screen is just frozen though. Any helps appreciated

[slim spruce]

go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

and delete graphics.ini and restart the game

this resets graphics settings

[charred egret]

Thank you

[shrewd wing]

I really need help with this the Punisher part 6 reward was not given already reported thru the launcher but according to support: , which is frustrating for the scope of the task.

[shy idol]

I'm wondering if anyone has faced a similar issue to the one I'm currently having. When I extract on my PMC (regardless of map) I get an error message and the entire raid is erased. Quest progress, my entire inventory (resets to pre-raid loadout), and any skills/XP I gained while in raid. I've tried uninstalling/re-installing, clearing cache, changing location, checking game integrity, checking for updates and nothing has fixed it. It's been going on since wipe occurred. I even took a 2 week break and came back and it still happens. TIA to anyone who might point me in the right direction.

[dense breach]

does anyone know when they're going to resync tasks for arena and base tarkov?

[stone nebula]

''the game is still under development so can't help you''

[slim spruce]

@junior cloak to use modmail open dms

??modmail

[white steppe]

Hello! In order to use modmail, please open your DMs to server members.
If the previous does not work ; will have to adjust your per-server Privacy as well.

https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png
https://cdn.discordapp.com/attachments/983260800791756820/1047686581575766047/image.png

[slim spruce]

@junior cloak Your dms are not open, either on server side or global

[junior cloak]

ok let me figure out how to open it

I think I enabled it

[slim spruce]

click mod mail again

[warped kettle]

I had the odd's thing happen. Been playing the PVE side of things only. Been going good for weeks, even played this evening some. But when I logged in everything was reset as if a reset was done. I am very confused. Did I do something some how? I have only been playing PVE and had not even made it to the flee yet so I dont know what I could have done.

[cedar sand]

Did you accidentally click on PvP?

[warped kettle]

I wish! lol I toggled it back and foward to make sure it was on PvE

[random marlin]

hello im having an issue where either my light or laser is always on and i cant turn them both off or have them both on at the same time

i've tried everything i can think of it wont go away

any ideas or fixes?

please ping me if you respond

[slim spruce]

toggle the settings with ctrl T a couple times. I think that's the bind

[random marlin]

thats the first thing i tried. Unfortunately it doesnt fix it. It just adjusts the brightness of the flashlight or does nothing when on the laser

any other ideas?

I tried turning one off, taking it off the gun, turning the other off, taking it off, and then reinstalling both, still no luck

im in the firing range does that have anything to do with it?

[slim spruce]

firing range does not persist to a raid

[fickle walrus]

question, i have unheard edition. is there any way like next wipe i could play just the standard edition? or would i have to like buy the game again

[static flower]

cheaters still profit on Tarkov . cheaters still plague this game, bugs still break this game , bugs still persist in the game, why BSG, WHY! , is 250$ X1000 not good enough for you too fatten your pockets and yet fail too deliver us from those and that which would threaten your countue'd greatness.

perhaps a new version of tarkov should be released , the un'dared editon , a verson of tarkov that reqirese the players too give there SSN and IP adress you so that they may play on a cheaterless sever. the 500$ edition , the TRUE TARKOV EXPERIANCE!

becuse what you have given us as EOD players over the 8 years is nothing short of a true wonder, for that is what Escape from tarkov is , its a wonder , we as a whole have no idea what will happen next , the cheaters! we have no idea, the quests , we have no idea , the Fixs for the game breaking bugs , WE HAVE NO IDEA!. its been more than EIGHT~ LET ME SPELL IT OUT , FUCKEN 8 , FUCKEN 3 PLUSE 5 YEARS,

GOING ON NINE YEARS,

[blissful trench]

Buy again new acc

[blissful trench]

Or you can delete the things and do a form of zero to hero or only have the things you get when you only have standard by deleting the things in stash

[golden vigil]

Ground zero, allegedly

[plucky dune]

guys have has anybody found a work around forthe error 228 ? i have outlined the bugged spaces but cant used them it happend right after patch 15 tried all the older vids but nothing works

[vivid oyster]

trying to get some info on how to get my game to stop screen tearing, any ideas?

[vivid oyster]

Sorry, i have AMD GC

[rose trench]

Still no update on lost rep? Like im nearly up to the final kappa quests on some traders and im still locked at lvl 3 traders because i lost rep twice lmfao

[tall iris]

Its been a week since i made a bug report ticket and no response from BSG how long does this normally take? i cant do my quests anymore

[rose trench]

@red cape

[rigid trellis]

Guys, I ran into this problem after playing EFT:Arena I had wallpapers from EFT when I entered EFT:Arena and then the game just didnt load, is there any solution to this problem?

[cedar sand]

You must delete the games and install them to separate folders

[rigid trellis]

it working?

[cedar sand]

They are separate games if you install them to the same folder they break

[rigid trellis]

Bro tysm you the best❤️

[warped kettle]

Can anyone confirm that BSG is resetting accounts if you buy things off Fence in PvE mode? 2 days ago I picked up a nice T5 armor and people are saying this is why I got reset. Can anyone confirm?

[rigid trellis]

and if I delete the EFT:arena files from the folder will the usual EFT work?

@cedar sand srry for ping)

[cedar sand]

Probably not

It’s best to reinstall them

[rigid trellis]

oh, sadly(

[cedar sand]

No, not for an armour anyway

[rigid trellis]

ok ty bro)

[cedar sand]

But there are items that are created by cheaters that you should not own, if you owned one then it’s possible

[warped kettle]

Do we know what those items are? I mean I didnt pick anything up that was odd. All items i have had in game before

[cedar sand]

Yes, the items that are not in the handbook and are clearly cheated items, like a balaclava that makes you invincible

[warped kettle]

hahahah wtf... no did not own anything like that for sure. odd

[cedar sand]

I highly doubt your PVE profile was randomly reset without you doing it yourself via the website though

BSG doesn’t just reset a profile and leave it there, they would also temp ban at the same time

For those types of cases (RMT)

[warped kettle]

oddly enough the game did crash before this happened. launched and it crashed before it could get up and going.

[cedar sand]

That’s what happens if a profile is reset by the user while in game

[warped kettle]

So somehow something or someone reset me. I mean I was playing the game just fine exited and went to get lunch. came back 2 hrs later and it was reset.

its just so random im trying to understand so i dont do it again

I can accept i did something wrong lol, just unsure what lol

[tall iris]

@cedar sand how long untill bsg responds to bug report emails?

i made mine a week ago and i still havent gotten help. i cant unlock anymore quests for lightkeeper

[warped kettle]

ty for ur help

[cedar sand]

Bug reports aren’t generally something they would reply to unless they need more information, it’s a bug report, they don’t help with issues they just identify them and pass it on to the devs

Everyone else is in the same boat with Lightkeeper you’ll just have to keep checking him like we all do bro

[tall iris]

I got a backend error when accepting knock-knock and now i didnt get the radio transmitter body. so ur telling me my wipe is over cuz they dont give a shit about their bug thats been in the game for a year

[cedar sand]

I got backend error when handing in introduction and had to reset because they don’t return lost items due to bugs or technical issues, the game is not finished and there are issues, I’m sorry but if you can’t accept that don’t play it

[tall iris]

lvl 47 and max bitcoin farm and u expect me to do a account wipe because they cant fix an issue thats been part for years. i think its time to quit

[cedar sand]

Probably is if that’s the way you feel

The game wipes a lot, if you aren’t prepared to restart your progress then may I suggest the PVE mode?

No one should play a game they don’t enjoy

[tall iris]

it wipes like once every 6 months and you know this. Paying 100s of euros just for them to fuckup such a simple fix is ridiculous

anyways not your fault have a good day

[keen gate]

Is the cultist circle actually broken, or do I just have bad luck?
It's just turning up empty for me

[raven valve]

when EOD gonna get unique armband and clothes?

[cold egret]

My compass animation is broken. I thought it was just the patch but not sure. I have it bound to a key and it does the animation noise but I can't visibly see the compass in my hand. It also shows the dial in bottom right with numbers but I can't see the actual compass. Is it just me?

[cedar sand]

[raven valve]

classic

[waxen vector]

Hey, Iv'e been trying to move shit to my eft stash from arenas but its been 2 days, I've tried most things and I keep getting the Backend error and "Not enough to pay fee" even though I have more than enough. Is there a fix??

[amber bloom]

Is modifying boot.config file allowed ?

[slim spruce]

No, and modification may get you banned.

[amber bloom]

Alright, thanks

[tall iris]

they dont ban cheaters u will be fine

[amber bloom]

Well it only to try some optimization tricks to boost my FPS

[median gyro]

anyone else having that weird grey square ?

[wet ibex]

Anyone else having issues getting the stupid car extract to spawn on streets of tarkov? I have never seen the car extract spawn and I cant complete the specific task to leave via car extract, and honestly stopping me from completing a few other quests (just trying to knock out a few in one)

[visual night]

Looks like arena transfer is a bit squiffy rn

getting failed to lock profile and backend errors when trying to transfer, restarted arena several times

[slim spruce]

that is nvidia overlay reflex flash indicator

disable it in alt z overlay

[cold egret]

My compass animation is broken. I thought it was just the patch but not sure. I have it bound to a key and it does the animation noise but I can't visibly see the compass in my hand. It also shows the dial in bottom right with numbers but I can't see the actual compass. Is it just me?

[floral moss]

long time EFT player. I was level 40 or 41 last night, grinding tasks. I just logged in, and my character is level 09, with random loot in my inventory and on my guy. some of it is insured.....and my skills are barely leveled. It's kind of like my character went back in time.......

[outer scaffold]

can anyone help me? I am unable to transfer money from tarkov arena to tarkov

and also Im getting this error

[floral moss]

eft character went back in time, but arena account still good.....what happened?

[charred egret]

Look into “lossless scaling” on steam been hearing a lot of buzz around that boosting fps for people

[amber bloom]

Thanks

[royal patrol]

Anyone knows how to finish this quest, cant seem to open the car on woods

[royal patrol]

just try coins and money in 2 different transfers

[turbid torrent]

I complete gunsmith 25 a week ago got the black card barter unlocked but still no pkm any ideas?

[latent comet]

Hello, I have quest bug ! I try to complete Snatch (LightKeeper) but when I'm In dialogue with him, the sentences become grey and I remain stuck in his chat menu. I made a disconnect then reconnection to update put by returning in the game, I got killed by the server for staying so long time with him, I emptied the cache of the game but nothing changes, by returning same story...

[slim spruce]

@amber ridge use mod mail in the future, I will get him

[twin turret]

3k+ hours, starting to get Unity crashes every PvE/PvP raid within the first minute. Reinstalled game, up to date on GPU and Windows 10 drivers, ensure memory is set to default, ran DISM and scannow in Admin CMD prompt. Any suggestions on how to fix?

[slim spruce]

computer specs?

[twin turret]

i7-7700K, 32 GB ram, 2080Ti

[slim spruce]

check the easy causes first before we do other things https://www.escapefromtarkov.com/support/knowledge/441

[fierce swift]

my prapor was lvl 4 and now he is 2

looool

[latent comet]

You don't loose Rep with him ?

[fierce swift]

i lost rep

[quartz coyote]

Anyone experiencing excessive fps drop when a player scav or ai spawns nearby typically near end of raid? - Going from a healthy +90s fps to basically something unplayable 20fps

[twin turret]

Checked all, still crashes.

[latent comet]

That's the reason, you can get the lvl 4 but if you pass lot of daily quest with him, you're rep can drop under the lvl 4

[slim spruce]

have you set page file yet?

[latent comet]

How can I create a ticket for quest bug ?

[slim spruce]

a bug report in the launcher

[latent comet]

I don't see this option

Click on Support and redirect on website ?

[slim spruce]

the launcher

[carmine oracle]

Plaiyng 1440p, Have a 3080 TI and 11700k, Was getting like 40-50 FPS in Shoreline which seems way too low. How can i lower my settings without making my Game look bad

I really like hohw my game looks as is and dont want to Drastically change it

[slim spruce]

try fullscreen

[carmine oracle]

But that makes tabbing out a pain becaause the game completely goes off screen

which is why i weent to borderless

[slim spruce]

fps might be low in some places

higher in others

[safe shoal]

Is gunsmith part 25 working for anyone?

[latent comet]

Ok I see, "Report bug" was not available when my game is open I need to left

[honest dust]

hello do i need to do this quest in 1 run or can it be over multiple

[latent comet]

Multiple

[honest dust]

thank you

[crisp bluff]

i keep getting random unity crashes mid raid and i dont understand what this is telling me to do can anyone give me a rundown on it?

[tight fossil]

I have a backend error thing it says failed to receive data does anyone know how t o fix it?

[twin turret]

Set originally to 16384, then 24-26k, and 48k to still crash once in a raid.

[slim spruce]

what is ram usage and cpu gpu usage during a raid?

[twin turret]

60% CPU, 70% memory, GPU sits around 30% then spikes to 100% at crash.

[rigid kindle]

@slim sprucehello. i have error 201 when im doing marathon. how to fix it? it happening when im switching between maps

[slim spruce]

authorization error?

[rigid kindle]

Yes

[slim spruce]

Did you change isp and then this happened?

[rigid kindle]

Idk im not doing anything

Same isp

[vale swan]

dont transfer items

and luck

[rigid kindle]

Need i delete launcher and download ?

[slim spruce]

No, the last time I saw someone with this problem they had to use another internet connection as it was their isp causing it.

[rigid kindle]

Will vpn help me?

[slim spruce]

You can try it, it may relieve the problem.

[tulip jetty]

has the game increased in cpu useg cuz mine is dying on this game now or at least maxed it out when loading in and out of raid and freezing up my discord

[slim spruce]

try disabling hardware acceration in discord settings

[tulip jetty]

it has been disabled for years

if u r talking to me sry xdddd

[slim spruce]

computer specs?

[tulip jetty]

ryzen 5 5600x 3060ti 32gb ram

[slim spruce]

if your cpu is maxing out your discord streaming may be set too high quality

[tulip jetty]

720p 15 fps

[slim spruce]

disable streaming

[tulip jetty]

but i turn it down to 480p

i get same results

it is this wipe i never had this before

[azure ore]

I lower shadows to medium and bring LOD somewhat lower, bring visibility to something 2000 and below and put HBAO on medium or high performance, keep TAA high, thats my method but my specs are lower so tweak that how you like

[devout summit]

you got it?

[tight mirage]

guys

can someone tell me why the cultists on the lighthouse are killing me

[versed river]

why can't you buy raid backpacks off the flea

[tight mirage]

too op

[atomic elbow]

Do you guys get stuttering when you shoot?

[versed river]

:/ understandable but fuck that sucks

[bright lintel]

hi , just asking for lightkeeper quest, https://escapefromtarkov.fandom.com/wiki/Information_Source finished 2 days ago and dont get the new mision

[tight mirage]

i mean all the op stuff is banned

[wanton chasm]

im not sure if this is everyone but i discovered 1 of the same body armor. paca light armor. Is this a glitch or is this supposed to be like this because both have the same stats

[tight mirage]

the armor is the same but theres two ways to get it

buy it for money outright or barter for it with the required items

[wanton chasm]

is it really worth it tho?

[tight mirage]

the armor itself is barely good enough protection from scavs but its cheap

if you want to get it buy it for money rather than the trade for 3 half masks

[wanton chasm]

what would be the better suit for a lvl 10 player

[tight mirage]

you cant really get anything better than that at lvl 10 sadly

[wanton chasm]

i have a hard time with my tasks already

[tight mirage]

if you find a propane tank you can get a better armor from prapor

but other than that theres not much else

[wanton chasm]

noted...thankyou

[oblique pasture]

can someone tell me good server for healthresort pvp

[desert shoal]

is m80s bugged for anyone else

its not penetrating low level armor like it usually does

[deft stirrup]

Does anyone know if the lost reputation among merchants will be restored?

[grand fox]

there same issue is happening again, i load into tarkov and then it completely freezes, i cant tab out of it because then i cant click anything and have to restart my pc.

[rose trench]

They are ignoring this question, I asked it yesterday

They did say it would be restored but they havent given any update on it since and seems like they dont plan on it

[vague sphinx]

is anyone else not able to buy anything from traders? i click on the item and it doesnt let me buy

[steady cosmos]

did you press the blue square

[deft stirrup]

ok ty

[calm monolith]

why do i get this when i click on arena option in bsg app?

[indigo swan]

If I completed tasks in a raid but got kicked out from the server going down do I still get the completion credit? Tarkov shooter part 8 and survivalist path - junkie specifically

It gave me a 201 error saying my profile could not be saved due to invalid authentication

[obtuse jackal]

I had an issue with the reputation reset more than three weeks ago. BSG said they were working on this problem, but now a patch has been released, and they don’t mention the issue at all. Anyone have a fix for this?

[wind timber]

No idea, I had the same when i extracted from the raid. Wait and see I guess, gutted if i loose my keys.