community-support

[reef whale]

also anyone else have a glitch on labs where u randomly get 20fps or stutters

its not my pc it happens in sync with my friend i have a 4070ti super and i9 14900kf

[sharp plover]

it's when raiders spawns

[tepid hare]

a particular question regardin purchases, what's the cheapest way to get at least a basic edition of EFT and tarkov:arena?

[gusty saffron]

buy base game and buy arena total if in the us should be like 80-90

[sage ridge]

chat did the latest update broke the game files?

I'm getting a lot of errors and I have to re install the game

[gusty saffron]

read the pins

[sage ridge]

aight

[tepid hare]

And a discounted unheard?

[gusty saffron]

why would you need unheard?

[tepid hare]

game + arena right?

[gusty saffron]

no arena is its own seperate thing

[tepid hare]

my asumption is that you can get unheard to and get as well arena

[gusty saffron]

you can purchase arena seperate the only game edition that came with arena was eod but eod no longer exists

[tepid hare]

as when arena arrived, all EOD players got it as well

[gusty saffron]

yes arena came with eod but since eod no longer exists unheard does not get access to it, you have to buy it seperate

like the pve mode, if you dont have eod or unheard its a sepeerate purchase

[tepid hare]

oh i get it, i thought that unheard would also include it, thanks either way

[gusty saffron]

yea no, the only edition that came with arena included was eod

[boreal shard]

hello, I just got banned after 10min playing my first game ever on tarkov, idk why.

I ofc send message to support on website but I know they won't answer today or tomorrow and maybe not even this week so i'm really sad I can't play the last week of summer vacation

[thick cedar]

are you and your friend in the same region?

purchases of the game i.e the accounts linked to them are locked by the region they were purchased in

so launching the game from a region other than the one it was purchased in is not possible

[boreal shard]

yes we both are in europe

[thick cedar]

"4.2.8. To transfer rights in relation to the Game, for commercial or non-commercial purposes, to third parties, including by transferring the Account, concluding an agreement or otherwise." could sum it up for you

[boreal shard]

what does it means please ?

[thick cedar]

it means transferring accounts is against bsg tos, no matter how long its for

also "4.2.9. To use another User’s Account."

this is all under what you don't have the right to do

[river flicker]

so he just need to say to bsg he is the same person that buys the account

[thick cedar]

yeah but they obviously detected that the IPs are different so i dont know if you can explain that one

[river flicker]

easily

[thick cedar]

🤷

[river flicker]

"i changed my internet provider"

[thick cedar]

stupid tos rule either way, seems really cheap

[thick cedar]

fair enough lol

[river flicker]

i can understand that to fight against buying accounts on internet

but the game cost 65€ with taxes

[boreal shard]

• the pve mode... anyways thanks for your answer @thick cedar

[lean trail]

is there still no fix for stash and trader lagging/delayed?????

[thick cedar]

yeah thats also very fair never thought of that, ig everything has its reasons

[vivid briar]

I get authorization error occured after every raid
how fix??

[waxen gazelle]

Man i have the same thing right now out of the blue

same thing on PVP right now, didnt have this issue a week ago, must be a bug on the games end

[trail topaz]

so do i. I tried to reinstalling my drivers im in my first raid since doing so and so far no problems ill lyk how it goes tho

[plain widget]

seems like there's a metric ton of bugs going on right now, shockingly more than usual

[trail topaz]

and they have only started to happen after last patch

[plain widget]

it's like someone said "man there couldn't be any more bugs" and BSG goes "Hold my beer"

feels kind of like Disney World

but there's poo everywhere

[waxen gazelle]

gonna reinstall windows today i guess, but we are not the only ones with this issue, ive had it before for after an update. its most likely the games fault smh

[trail topaz]

try to reinstall drivers first i made i through a scav raid without any problems maybe it fixed it who knows

[sturdy hatch]

Anyone?

[tough dagger]

any of yall know why it wont let me unlock the spear?

[gleaming forge]

I tried it didn't help me it happen only after yesterday patch

[waxen gazelle]

already clean removed my gpu drivers with DDU and reinstalled them. but still have the issue

[trail topaz]

if the problem is with the game and the latest update then i dont think reinstalling windows is gonna do anything still gonna have the same problem i think

[waxen gazelle]

yeah true, but not bad to do it anyway hahahah

[trail topaz]

id do the same but my download speed is awful and i dont feel like waiting 10 hours for all my games and shit to redownload

[steel gazelle]

anyway to get my bonus rep from eod?

my ref trader didnt recieve

[dense bloom]

can anyone explain to me how i have level 2 ref, but hes still locked after doing the quest

[teal saffron]

I have an error which has code of 707 and says that I can't complete quest. It happened after I succesfully finished the quest Capacity Check. Does anyone know any type of solution?

[merry echo]

i already have red level 2

how to get the mutant in arena

[strange ridge]

any one has the lightkeeper quest unlocked and bugged? could we go together one time see if we can solve the bug

[astral mica]

Lod issue where lights would turn on and off depending on distance.
My lod is 2.5 and the lights would turn on and off within 10m

[exotic sparrow]

Error|Default|Attempting to add shells to non-onlybarrel weapon 66d438ed4c39a4c0510f6180(weapon_sig_p226r_9x19)

what does this mean and why does it crash my game?

this one too - |Error|Default|Attempting to add shells to non-onlybarrel weapon 66d49f1694ce3af1db08016a(weapon_izhmash_mosin_infantry_762x54)

my game keeps trying to add shells to guns i dont even own

i verified game files and did a full reinstall and it still dont work

[astral mica]

i have the same errors, i don't think it's the issue

[exotic sparrow]

u have any thoughts on what could be crashing my game?

[astral mica]

i don't think so.
clear cache, clear temp, reinstall gpu driver with ddu , using an elevated cmd prompt run sfc /scannow

decrease graphic settings or delete your settings in AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings etc..

@exotic sparrow when does the crash usually happen?

[exotic sparrow]

usually 20-30 sec into raid

BUT it works in offline mode

just crashes in either scav or online pmc

[astral mica]

could be battleye not running

[median grotto]

cultist circle bugged? says my gift is bestowed but there is nothing there

[exotic sparrow]

how do i check that?

[astral mica]

have you checked inside the sacrifice area

task manager while running the game, there should be battleye launcher

[gilded slate]

anyone know how to fix this fps drop when shooting? https://streamable.com/p0anlh

[exotic sparrow]

imma check

it should be running even in main menu right?

[median grotto]

yeah, the sacrifice area is empty

doesn't show anything around the circle either

[compact tartan]

does anyone else have a deadzone in their stash that they cant put anything in without getting an error?

[exotic sparrow]

should i delete my graphics my graphics completely? like just remove that file?

[astral mica]

you can remove it from the folder and place it on desktop as backup

[exotic sparrow]

ok ok

[astral mica]

it should re-create a new graphic file

[exotic sparrow]

im gonna try

so like i pull the current one out to my desktop (for backup), then boot the game up, and it should create a new one?

[astral mica]

yeah

[exotic sparrow]

i can change my graphic settings now right?

or do i need to keep them like the new graphics file wants them to be?

[astral mica]

keep it as recommended settings and see if it crashes

if it still does tweak it back

[exotic sparrow]

it crashed :/

[exotic sparrow]

do you mean remove the new graphic folder and put my old one back?

[astral mica]

no, tweak in game

[exotic sparrow]

ok

[astral mica]

did you ever change your paging file?

[exotic sparrow]

idk what that is

[astral mica]

battleye is running right?

[exotic sparrow]

yuh

[dense basin]

has bro verified integrity of files

[exotic sparrow]

ofc

[astral mica]

another option is to reinstall your gpu with DDU. if you already done this, i don't think there are much more option than opening a ticket with BSG

[median iris]

has bro opened and closed his battleye launcher

[slim spruce]

@mossy compass to use modmail your dms must be open

[mossy compass]

they should be open

where exactly do i turn them on?

[exotic sparrow]

aight i made like 7 tickets alr but sure and ye i alr used ddu to clean

[astral mica]

i might think it's battleye acting up. since he can join offline raids but not online

[median iris]

probably

i crash alot when battleye refuses to work

[ornate matrix]

Pretty sure you’d just be kicked from the server with a battleye error

Checking the logs might give you clarity

[exotic sparrow]

|Error|Default|File C:\Users\user\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings\Graphics.ini doesn't exist!

i gotta add the backup back right?

[astral mica]

if you go back to the C:\Users\user\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings\

there should be a graphics.ini already created once the game started

the error is here to say that "wait it's not here so we will create one"

check again if it's there

[naive sinew]

I'm trying to install the game, I have logged into my launcher, but then the confirmation code doesn't get sent to my e-mail?

[exotic sparrow]

yuh its back

[vivid briar]

Yo bsg why have I spent two hours in a marathon run to now have an infinite preparing the game bug, fix your shit PLEASE

You know this has been a bug since wipe people have been complaining about it

[ornate matrix]

make a bug report

[vivid briar]

Like everyone else has since wipe? Ain’t gonna do shit

[charred mortar]

So I haven't been in Tarkov in maybe a year or two.

it appears i'm locked out of my account - and cant get access to it. So I cant post in the forums.

How can I go about retriving my account?

[ornate matrix]

well complaining here wont do much either

[vivid briar]

I’m not mad at you I just wanna bitch a tiny bit cause this is just bullshit

[astral mica]

@exotic sparrow Windows event viewer might give you an idea why it's crashing, if you can figure the errors out

[severe veldt]

what do i do about this?

[astral mica]

perhaps you have old file patches or redundant that doesn't match. Delete every file related to BSG and tarkov on your pc . fresh install again

[charred mortar]

Is there any way to speak to someone to help with my password reset or have I just lost my EoD account?

[mild harness]

What can you do when u click job done and then it stops he just walks around and won't let me click anything else

[fossil laurel]

does anyone know how to get the verification email?

its been a week ass of today and everyday i try nothing happens

[snow whale]

My friend got this issue where he cannot get his verification code after upgrading his pc its been like 2 years not and he gets no email with the code at all, he tried everything there gotta be something go fix it, he payed for EOD and cannot even play the game!

[fossil laurel]

thats what happened to me

[snow whale]

its so crazy man

its been like 2 years at this point and he does not get that code

[fossil laurel]

ive been trying to get in touch with support and to no avail

[fossil laurel]

he hasnt still been able to sign in?

[snow whale]

he tried everything man and i dont understand why its so hard for them to just help esp after spending his money to support them dude like legitimately what did he do wrong

[snow whale]

no he puts his email and password, they ask for the code and he just doesn't get the email

[fossil laurel]

its like they dont care

[snow whale]

like is it that hard to just help someone after paying all that money like he just wants to play the game man

[severe veldt]

just done that trying to install fresh and im putting it on disk D then it says cant install not enough room in disk C

[fossil laurel]

i just went to my laptop and it let me in smh

ig tarkov only can be played on this now...

[snow whale]

idk what to say man, like i love the game but the support team is not doing anything to help it seems, like dude help somehow jesus all that money and nothing ?

[fossil laurel]

fr

the only heelp i got back was a single email that ssays to try again

[snow whale]

idk man. its so fustrating

[severe veldt]

im confused

[tight mirage]

how do we get ref standing 2 for the mutant in arena

[ornate matrix]

You need to get 2.0 rep

[tribal inlet]

please help ive tried everything

[tight mirage]

thats literally impossible what

[bright glade]

I can't seem to get into any raid on the maps: customs, woods, shoreline, and reserve without DC'ing multiple times with the server connection loss error. It always and only happens when i go from creating loot pools 100% into awaiting session start. i can load into STREETS perfectly fine without disconnecting. It isnt the old hideout glitch either, still happens when i restart my game. I have good internet so i dont think it's that.

[tight mirage]

why is it the only gun like that it has to be a joke

[bright glade]

its not hard just do dailies

[tight mirage]

that give 0.01

just do 200 dailies no big deal

[warped kettle]

and what do you do if the downloaded zip file also fails its check sums? like this? C:\Users*\Downloads\Client.0.15.0.3.32280.zip: Checksum error in C:\Users*\AppData\Local\Temp\Rar$DRa22992.7559\EscapeFromTarkov_Data\StreamingAssets\Windows\assets\content\items\mods\stocks\stock_ar15_sb_tactical_sba3.bundle. The file is corrupt
! C:\Users*\Downloads\Client.0.15.0.3.32280.zip: Checksum error in C:\Users\Brandon\AppData\Local\Temp\Rar$DRa22992.7559\EscapeFromTarkov_Data\StreamingAssets\Windows\assets\content\items\mods\stocks\stock_ax_accuracy_international_ax_butt_stock_pb.bundle. The file is corrupt
! C:\Users*\Downloads\Client.0.15.0.3.32280.zip: Checksum error in C:\Users\Brandon\AppData\Local\Temp\Rar$DRa22992.7559\EscapeFromTarkov_Data\StreamingAssets\Windows\assets\content\items\mods\stocks\stock_base_dd_thicker_convex_shape_buttpad_20mm.bundle. The file is corrupt
! C:\Users****\Downloads\Client.0.15.0.3.32280.zip: The archive is corrupt

[rare plover]

I did the marathon beneath the streets, we are now going back to streets, but if we want to try the big one, The Guide by Fence, we can just die now and that mission is still completed or do we really have to extract

[vague prairie]

if you die, progress is lost

[rare plover]

i already completed beneath the streets if i die will i lose it now?

because it is completed as of rn

[vague prairie]

oh nono, you got it once you're out

[woven nimbus]

Anyone having issues loading into scav raids on streets and lighthouse?

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/453

[thorny hare]

My compass is glitched and shows up invisible

[cedar stratus]

Hello! I'm having a problem logging in, the launcher comes up with the following error whenever I open it: Error on GET https://launcher.escapefromtarkov.com/launcher/game-updates/eft?&branch=live&launcherVersion=14.3.1.2544

Suspicious behavior. CF-RAY: 8bc7d8355ef14331-EWR

[slim spruce]

are you on a VPN?

[cedar stratus]

no

[slim spruce]

"Suspicious behaviour. CF-RAY

May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]"

from https://www.escapefromtarkov.com/support/knowledge/426

[cedar stratus]

have been playing fine for the past few months

I also can't access the support website for the same reason

it blocks me

[slim spruce]

read the above please

[lavish coral]

I have completed up to gunsmith 6. why can I not buy this ammo case?

is there another quest?

[grand kite]

what's with all these errors and crashes that cause you to lose progression and loot happening all the time for me now. never happed to me before. at least not this frequent

[grand kite]

try clearing cache and deleting log files. now i don't get the error but now random crashes that causes the same issues like losing progression and loot

[gleaming forge]

got this error

[slim spruce]

If you get that error in winrar, this problem is not with the game file, it's with your drive or windows being corrupt.

You can alternatively ignore this error and repair in the launcher.

[gleaming forge]

Let me try on another PC let you know

[midnight depot]

anyone know how to make a support ticket? for game related issues

[slim spruce]

for what problem?

[midnight depot]

i didnt get my .20 starting rep with ref after unlocking him

i unlocked him right after a friend, he got the rep i didnt

[slim spruce]

a bug report in the launcher

[midnight depot]

kk ty

[somber skiff]

hello everyone, my friend purchased the coop pve expansion about an hour ago but the game doesnt allow him into the pve zone. do you think a little more wait will fix?

[loud plinth]

hey yall! i did the marathon but i don't have the badge, do i need to do anything?

[slim spruce]

did he restart the game and does it say he has it on the profile page on the website?

[somber skiff]

we can see it on the profile and we did a couple of restarts including a pc reboot

[slim spruce]

The account names match?

launcher, game

[somber skiff]

Fixed, the silly guy bought it as a gift and was only seeing it in the transactions 😅

[slim spruce]

he can redeem it if the region is correct

[somber skiff]

Yeah thanks a bunch it works now!

[timid raft]

how do i make my game not freeze when i go into hideout or click tabs?

[slim spruce]

@astral mica Incorrect. This error means you must change the temp folder of the launcher to be on another drive.

[loud plinth]

hey yall, anyone know about this?

[astral mica]

he was having issue with corrupted files before that

i'm pretty sure he didn't clean all the redundants from previous versions

[astral mica]

@slim spruce

[slim spruce]

those problems are not connected

[astral mica]

if you know what the fix is , tell him

[slim spruce]

@gentle imp to use modmail your dms must be open

[calm yacht]

Anyone having issues with the double barrel causing the busy hands bug?

happens to be almost every raid I bring it in

[royal ridge]

Hello, I bought my firend the Other edition of PvE mode as a gift, but her account is European because it was gifted to them from a friend. Is there anyway their European account can use the Other Version of PvE? Is there a way that i can get a refund for the PvE version I just bought them?

[slim spruce]

Contact support they may be able to change the region of the gift.

In a ticket on the website.

I believe the purchaser should do this.

[royal ridge]

Where can i find the option to send the ticket on the website?

[slim spruce]

main website > support > contact support

[verbal wasp]

yo anybody else had the backend error yesterday again?

[royal ridge]

what options do i select?

[slim spruce]

any

[warped kettle]

I started there, which brought me here. Done all that.

[sterile veldt]

have anyone experienced issues with objects loading, like if LODs changes really near (10-15 meters) and lights turn on on proximity? LOD settings and distance does not affect this. I think I started to experiencing it this wipe

I have no issues with FPS but that flickery thingy is really annoying and distracting

[open thunder]

anyone having quest issues? i just had to reinstall my game and a bunch of quest i already did are back and cant turn in peacekeeper quests

i have colleagues part 1 and 2 at the same time somehow

[mighty totem]

Where did mr kerman cat go?

[rancid tulip]

anyone know what mouse polling rate tarkov supports? when i put my mouse to 8k polling rate i get terrible frames

[slim spruce]

don't use above 1000

anything above that will make stutters

[rancid tulip]

does it matter on the pc? im in offline rn and I dont notice fps changed between 1k and 2k polling rate

[tacit fable]

any update on the quest/rep roll back?

[lapis sedge]

okay.....

[weak kayak]

how tf do i fix 704 quest error

[quartz mango]

does arena and pve tarkov link or is it only pvp?

[weary stone]

Heyyy my game keep crashing and/or my pc shutsdown while loading into streets

any had the same issue or knows a fix?

[slim spruce]

computer specs?

[weary stone]

Ryzen 5 5600x, gtx 1660 super and 16gb ddr4

PRIME B450M-k II Mobo

It used to run it

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[weary stone]

until like 4 days ago? it even used to load pretty fast and had 40-50 fps

[weary stone]

Okydoky

[reef whale]

check videos channel see how good the game is

every raid theres one no joke please put out a ban wave

[weary stone]

Done, do i have to do anything else or just try it?

[slim spruce]

do that, reboot and play

[weary stone]

allrighty

let you know how it goes

[slim spruce]

magicians

[reef whale]

yup almost every raid 90% of the raids

gimme admin ill cleanup the damn game for yall

legit give me perms to ban kids i swear i clean the game up lol play labs 5 times and see how many cheaters u run into

[weary stone]

Entire pc crashed 😦

no blue screen or anythnig just straight to booting

[slim spruce]

is this on C drive and is it a ssd?

the page file I mean

[weary stone]

its on E, so is the game

and yes its ssd

[slim spruce]

put it only on C, disable page file on other drives

[weary stone]

I can't put it on C, C has windows xD

[slim spruce]

Page file is for windows, not the game. Put it on C

[weary stone]

Oh woopsy dasy

[daring nebula]

why did like 5 of my quest get fucking rerolled back but my stash didnt

like i did 4 quest for reserve and got all my sbih on reserve and i log back on and everything is gone

and i dont have my stash stuff i used there

[weary stone]

uhm

I dont have enough space xD

[slim spruce]

This is probably your problem in the first place. Make room on C.

[weary stone]

Roger roger

[daring nebula]

why did like 5 of my quest get fucking rerolled back but my stash didnt
like i did 4 quest for reserve and got all my sbih on reserve and i log back on and everything is gone
and i dont have my stash stuff i used there

[violet idol]

i cant hear anyone in discord any advice i can hear the beep boops back cant hear voice

[dry grail]

does information source still unlock virtex craft?

[slim spruce]

@covert dagger use less emojis

[weary stone]

Allright I dont have time to try and make 25gb on C so Im jsut gonna reinstall windows, its a long coming anyways, so you say that the paging file should fix it?

[covert dagger]

ok

[slim spruce]

Perhaps. If that does not, you might need a ram upgrade if you're using 80%+ of your ram.

[covert dagger]

After clicking the play button, the initial loading screen remains, with a spinning circle in the bottom left corner.
I took a 5-6 month break from the game. I reinstalled it, but now I'm encountering this issue. I would appreciate your support.

[weary stone]

Allright hope it will work, thanks for the help man

[slim spruce]

clear cache in the launcher and try again. Verify files also.

[covert dagger]

You mean Temp - %Temp%

[slim spruce]

no

[covert dagger]

?

[slim spruce]

game settings clear cache

[covert dagger]

Through the launcher? I already did it from there.

[slim spruce]

verify integrity of game files

[covert dagger]

I did that.

And I watched a video. It said to delete a file like "Local.ini" from the documents section. I did that too.

[slim spruce]

That file is no longer user.

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[covert dagger]

I’m currently trying what you wrote.

[slim spruce]

@dreamy badger to use mod mail you must open dms

[dreamy badger]

did i fix it?

or could i jus dm u directly

[slim spruce]

click it again

??modmail

[white steppe]

Hello! In order to use modmail, please open your DMs to server members.
If the previous does not work ; will have to adjust your per-server Privacy as well.

https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png
https://cdn.discordapp.com/attachments/983260800791756820/1047686581575766047/image.png

[covert dagger]

Thank you so much, you’re a lifesaver! I’ve been trying to get this working for 2 days, reinstalling it 4 times.

[slim spruce]

https://tenor.com/view/tracer-overwatch-poof-le-sserafim-gif-2013414124145971414

[covert dagger]

The game is alive, it’s working!

[dreamy badger]

Ty

[hoary vigil]

i need some F***ING help, tarkov now turns off my other monitors and fucks up the whole pc's visiual until i turn the game off

what the hell do i do

like randomly the game is stretched over all monitors and they sync up to one or random monitors stop working, the ingame says its on monitor "x" but its on monitor "y"

WHAT THE HELL MAN

what is this are you kidding me????

do i have to FUCKING unplugg my monitors now if i want to launch the game?

[slim spruce]

Is your windows set to extend displays or duplicate them?

[hoary vigil]

extend

i have 3 monitors not 3 copies

[slim spruce]

set the game to windowed, drag it to the right one, fullscreen mode, save, restart game

[hoary vigil]

did that already

wait i record visual ;-;

[round tusk]

is anyone having issues with connection loss i thought it was my internet at first but tarkov is the only game i am having issues with every other game runs fine and doesnt have issues with me lagging out

[hoary vigil]

if i set to windowed it goes automaticly back to 7k stretch

if i set lower it looks like this atfer restart:

monitor still turns and my pc says i have only one monitor when i go to windows settings

[slim spruce]

looks like a problem on how you have the screens oriented in the windows gui for multiple screens

[hoary vigil]

basicly my windows cant find the other monitors anymore

[strange bear]

bro does anyone know how to fix this? i did the quest for jaeger and its completed and then i just didnt unlock him?

[hoary vigil]

well it goes back to normal if i dont have tarkov open

[slim spruce]

When you fullscreen, the game will want to start on the number 1 monitor by default

Or the one you set as main display

Looking at it, you might want the middle one to be number 1

[lofty mirage]

pro players play like that

Time to change buddy

[rare plover]

i queued interchange but it spawned me on customs AT NIGHT...

[rustic rover]

can i get mod assistance?

or where dyou contact mods?

[rare plover]

@jagged echo

@rustic rover ^

[hoary vigil]

okay i changed the monitor order in which they are plugged in

the numbers changed, the problem did not :)

[autumn spruce]

anyone know why my gunsmith isnt working, im on 23 and it said it was available then when i press accept it says quest is unavailable?

[umbral osprey]

Hello, i don't recieve verification code mail, can someone help me?

[tender hornet]

Day 5 of BSG not giving my 0.2 starting trader rep

[viral arrow]

ive been having an issue for a couple days thats made the game kinda unplayable i get ""228 - ItemsMoving[split]: bad param [newItem]"" anytime i load any ammo into any magazine, it doesnt show the error right when i do it but when any other menu is loaded it pops up and rolls back. The only way ive been able to play is by hand loading everything in raid with loose bullets

[cosmic oasis]

I have a 4070 Ti Super GPU, and I used to be able to activate/deactivate DLSS and Nvidia Reflex, but currently both those settings are greyed out and supposedly not supported on my system. Is this a bug? Or is there something I can do to change it?

[spiral harbor]

What are your specs out of curiosity?

I'm having the same problem too

[mint leaf]

When I drop my bag it does not have any audio

[elfin valve]

trader rep reset fix eta?

[prisma berry]

server connection lost every raid

[bronze spruce]

after a raid i get backend error and whole inv is empty....

[tulip estuary]

how do i fix pmc's tanking several headshots and not dying?

[bronze spruce]

what can i do?

[lean trail]

is there a fix for stash/trader lagging? like i see all the streamers can access their traders with no delay or lags or anything?? ( i got a ryzen 7 7800x3d, so no trash pc here )

[lapis sedge]

still no fix for no email verification ?

support said it got fixed but still got the same issue

[signal forum]

I completed the marathon quest but didn't get the achievement?

[red dagger]

Did they ever fix gunsmith part 25 yet on pve

[pastel geyser]

The email was blocked and could not be restored and accessed again. I want to change my login confirmation email because I can't access it anymore. can i change email please

[umbral osprey]

same here

[lapis sedge]

Not to break the bullshit nda but they emailed (support) saying hey we know it's an issue....the most recent patch should have fixed it if not email us back....I did nothing for 3 days(still waiting)

Prolly going to ghost me now, this only started happing right after the patch

[worn musk]

Why does my game lag everytime I shoot my gun in arena its fine in regular but not arena

[merry echo]

help

[elder oasis]

anyone have a rusted bloody key?

ill buy it if thats ok

[merry echo]

this is community support, your wasting space

[elder oasis]

good

[sharp lotus]

I turned in Punisher 1 yesterday and turned in the quest. I got error 1000, and did not receive the Zhabralo reward, nor am I able to purchase 7.62 PS, is there a fix?

[jagged nymph]

Hey guys I'm having an issue where the game freezes at launch saying NVIDIA Reflex not available on this machine, Status: NvReflex_LIBRARY_NOT_FOUND.
anyone know how to fix?

[tulip estuary]

srsly can they stop spawning one-tap scavs right next to me

[wind trench]

Anyone have an idea on how to fix this? My launcher won’t download EFT arena, it’s just stuck at calculating time and won’t ever even start, I’ve restarted mutiple times and nothing is solving it

[wind marten]

im tryna play arena for the xp, i keep getting booted from my lobbies shortly after the games getting the message "kicked for high packet loss" yet im having no packet loss at all, am i cooked

[wind trench]

can anyone help at all? this shit is really annoying

[sour shadow]

Anyone's quest get fucked up??? I got rolled back on alot of quests

[candid quest]

Am I the only one who getting 5-6 fps on arena occasionally?

[nova crystal]

Delete the game or play PvE xD
Perhaps it was DeSync and guys just lucky. Just change the server.
On other side… he might be cheater

[glass drift]

I have a question. I use EOD ID. If I want to upgrade to Unheard during the sale period, will the price be reduced?

[tulip estuary]

Ok so i would blame desync, but, it happens consistently, quite often.
And sometimes i even see it when i spectate teammates, they shoot enemy in the head and they dont die.

Are there cheats that reduce damage?

[dense basin]

tarkov programming

[rough thorn]

hey , how would i go about getting hold of a dev or the website? im signing in but am not revceiving the auth e-mail.

[ebon ginkgo]

hey guys how do I report someone on the discord?

[cedar sand]

No it wouldn’t, the price already has a 50% discount applied

[cedar sand]

#discord-mod-mail

[cedar sand]

??support

[white steppe]

[e-mail]

[slender current]

good luck with contacting support lmfao. having the exact same issue

[slender current]

^

best bet according to everyone on forums is either keep trying or wait a couple hours or days. just keep sending in emails. been waiting about 4 months or so since unheard came out and still havent gotten my emails and ive tried everything

[rough thorn]

i realised im an idiot and found it in the spam folder!!

[slender current]

lucky you

last verification email I got was from september of 2023

[lapis sedge]

nice

this is what i got for no verification email

[smoky spade]

Now, i don't know if i'm bad at math, but surely 2XX k + 1.5M is less than 1.9m?

[vernal siren]

its been happenning with a few people

[full cradle]

Not sure if i understand but better ammo?

[tulip estuary]

It happens even with M62, bullet straight to the face, still doesnt die.

[full cradle]

wait till a .338 will bounce of scavs T1 helmet 😂

[quiet summit]

??modmail @long gyro

[white steppe]

Hello! In order to use modmail, please open your DMs to server members.
If the previous does not work ; will have to adjust your per-server Privacy as well.

https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png
https://cdn.discordapp.com/attachments/983260800791756820/1047686581575766047/image.png

[pearl osprey]

NIKITA

[scarlet fox]

Anyone elses quests keep resetting every 24/hours? I keep getting gunsmith part 21 over and over again, and currently have spa tour part 3 and 4 active, and this same glitch keeps stealing my handed in items for samples and making me have to hand them in again.

i also have farming part 3 or whatever it is to hand in 3 gpus/15 cpu fans reset every 24 hours to just hand in 1 gpu to complete the quest ( have completed the quest 3 times now ) and i keep getting the rewards for it as well.

[ashen raven]

So I upgraded to Unheard Edition d. 08.08
The pvp side I get my bonuses but on pve the only thing that works is the blue name.
I have made 2 tickets ( one they just closed)
The other was last response a week ago and the status is 'processing'.
I've sent screenshot and given all info. Is there any more I can do? Or do I simply demand a refund sins nothing on the pve side works.

[rough lily]

Update, since a few had dm'd me about the arena losing all ur main game rep issue; Got a reply on ticket that they will not be fixing or be giving rep back so wait 3 weeks and reset accs to be able to play bois

[gaunt granite]

Still not resolved.. CF-Ray Error, Blocked on website and launcher 😢... I already emailed CF-Ray ID and my IP yesterday as per instruction, does it take days before support will reply?

[lone heart]

Hi guys, not sure if anyone has the same issue I have: I'm choosing day time for offline training (currently on the right side time), but it is always starts as left side time (currently on the left side) and it is night time. So I have to wait when night finished to do traning/test of my new gun/weapon. Does anyone knows how to fix it? I've tried rundom time - still the same.

[cedar sand]

It can take some time yes, they are getting lots of tickets since the wipe

[sage ridge]

All my traders went back to loyalty 2. is there any fix for this?

[gleaming forge]

Just want to get back to you, it doesn't work as well got same error extracting in alternate PC, the work around now is get my friend entire tarkov game copy uploaded and choose the path on the launcher managed to fix the patching error

[daring nebula]

i lost alot of quest progression bcs it rolled back but it didnt give me any of my kits or money back

what do i do?

[silver comet]

is anybody getting big ping spikes or is it just me?

[plain widget]

so is it confirmed BSG are a bunch of lying sh*tbags about the Kappa?

[steady roost]

everything working

[wind trench]

can someone please help, my arena wont install, its just stuck at 0/0 calculating time when installing and ive tried restarting, running as admin, and reinstalling launcher and nothing has fixed it

[daring nebula]

it wont let me transfer my stuff but i have enough money to do it so why?

[vague prairie]

No fix, send a ticket and wait for the patch or something

[daring nebula]

same for me how do i send a ticket?

[slim spruce]

@wind trench what problem for the download?

[wind trench]

@slim spruce can i have an updated direct link for escape from tarkov arena? i cannot download it through launcher it is bugged

[slim spruce]

What problem do you have? We can fix it.

[wind trench]

my download is just stuck at 0/0

calculating time, tried restarting, run as admin, uninstall launcher, no fix

[slim spruce]

start the launcher as admin or disable antivirus like windows defender

[wind trench]

yes i have done these

[slim spruce]

That is the only cause of that problem

[wind trench]

still nothing work, last time this happened i did direct download through the pinned post and it fixes it

[slim spruce]

it is in the pins

[wind trench]

it is updated link?

[slim spruce]

yes

[honest nebula]

Good afternoon, I need help. I have an EOD edition, but the loyalty of the sellers was not given, the support does not help and just closes the issue

[slim spruce]

Support is the only ones who can help you.

[patent mango]

hello, i have a visual bug on Labs where i get this "flashbang like" effect on my screen whenever i start running or moving without flashlight on my gun, when i stop running it goes back to normal screen, tried to reinstall whole game, cleared cache, updated drivers, enabled postfx and disabled it (never used it)

[honest nebula]

can you help with writing an application so that they don't close automatically

[slim spruce]

What did you say?

[daring nebula]

what do i do from here?

like there is nothing for what happened

[honest nebula]

I need help writing a support application. so that they don't close it right away

[slim spruce]

What did you say, again?

To them the first time.

no need to post such long things I see it

They said the problem is known.

I will only unmute you one more time

They told you the problem is known, it will be fixed soon.

[cunning nexus]

anyone else having connection issues? I will be at low ping and then start to lag me back and being unable to play then when I die the game crashes

[daring nebula]

how do i report or do a ticket if my quests reset and i lost alot of progression and gear and i have got no compensation

[slim spruce]

a bug report in the launcher

[daring nebula]

but i have to attach a image and how do i show that i did the quests yesterday?

[slim spruce]

a bug report is all you need

[daring nebula]

yea but i have to attach a image to prove it but how do i get a image of something that i cant show

[slim spruce]

who told you that?

[daring nebula]

the bug report ill show

[plain widget]

just be like "yeah I did these"

[daring nebula]

but i cant launch the game when im on bug report

[plain widget]

they added that because they were getting too many support tickets over the ridiculous problems in their shitty game design

[daring nebula]

i just want my progression back

[plain widget]

makes people less likely to bug report

[cunning nexus]

we all do

[daring nebula]

like i dont care about hear or rouble but i did my sbih on reserve and did alot of reserve quests

and i just want them back bcs i spent like 800k on keys ans that is gone with the quests reset and everything

[plain widget]

I want my good gameplay back lol

[fossil delta]

What is the best way to get a "Streamer mode" ingame?

[plain widget]

go ski'ing while in the middle seat with BSG

[autumn laurel]

Any way to test what in tarkov is cauing my cpu to spike to 90+ % 24/7?

[wind trench]

my arena is now just instantly crashing upon laumch

i see the loading screen for like 1 second then it crash

[umbral osprey]

How do i contact bsg support? I am not recieving verification Mail and they don't answer me on email

[frank crest]

go to support on their website i assume

[visual olive]

did they shorten the time to claim items from insurance for unheard edition?

[dusty oak]

Are there any news about the quest bugs and all that stuff ?

[brisk temple]

Hello, a question about the region and purchasing in it. I live in Abkhazia. One day prices were displayed in dollars, but now prices are shown in rubles and the region is shown in Russia. I would like to get an accurate answer about my region and not buy a wrong version of Tarkov that I cannot play.

[blazing bear]

Hi guys, does anybody know how to fix getting stuck in an infinite loop of using an item? Like heals, food, ect.

[lapis sedge]

no verfication email any fix??

or 707 error?

[buoyant fable]

guys i have a problem with my gun's torch/laser i just can't have it on unless i hold the T key,can anyone tell me how to resolve it?(already tried resetting the keybinds)

[jolly sinew]

lost quest progress on some quests ..

[paper pond]

Anyone else having issues getting BSG email verificaiton?

[umbral osprey]

I am

[random rose]

@jolly sinew Same my brother. I have spa tour 1 and 3 lmao

[onyx wagon]

im stuck in lightkepper , can't press anything , what should i do ?

[oblique horizon]

wait o7ut the vistit time, come back

[onyx wagon]

alright , thanks

[oblique horizon]

probably the only option, glitches happen

[onyx wagon]

it' happen a lot when i get in the BTR , i can't press anything untill i get kicked out

[oblique horizon]

i slightly use the BTR and ive never had that

i have seen people post screenshots about it though

[nova hemlock]

Anyone got ide what to do with long Loot load time ? Im on a I9 9900k 98GB Mem and 3080 card Game installed on m2 drive

[oblique horizon]

pray

[nova hemlock]

ok odd that that total cpu load not even go over 30% when it loads tho

also another thing i notice how is it showing driveType:SSD swapDriveType:HDD when my winswap file is on a ssd >_<

[wise quiver]

i just gifted a streamer a sub

how do i claim the streamer item case?

[split venture]

I was trying to do my first marathon and when i tansited to streets i couldnt connect

i kept getting a connection to server lost error and eventually died

any idea how to fix this?

ive never had an issue connecting before

[hushed sandal]

so i did the Sub on one of the supporting streamers when do i get the thing on the website so i can claim it to my account??

[crimson brook]

my friend keeps having to repair/reinstall the game when an update comes out. does anyone know a solution?

[nova hemlock]

And what speed of ram would you say need to load it in 30 secs ?

[random rose]

Are they gonna fix the rollback on quests ?

[steady cosmos]

what is this . it keeps saying "gift is bestowed" but theres nothing there. I used a Lega medal

[steady cosmos]

its storage medium that affects raid load times the most

disk read+write speeds

[tribal tide]

having issues on pve with the placementprompts for the golden roosters not showing for thequest "proper comeback - skier" both woods and factory locations give nothing. any ideas?

[real hamlet]

Hey all, decided to try playing arena in hopes of leveling my main acc... any reason the xp may not be transferring to eft? -5 matches played

-money transferred to eft but no exp

[nova hemlock]

running on a M2.drive and i did run it on a samsung evo ssd before

like i said only strange thing i found was that Info|application|driveType:SSD swapDriveType:HDD

even tho my swap file is on a SSD

[steady cosmos]

play a raid on tarkov, sometimes it takes a while

[real hamlet]

word, thanks! I figured i would see it after at least a day but it has been 4 days since i last played arena

[thorn berry]

cultist circle still not fixed ?

[tall anchor]

i wonder when BSG is going to fix the trader rep bug. Its been a fucking week so far since i hit level 42 and i still dont have my trader rep back

[brittle linden]

anyone elses tasks getting rolled back from last night?

[wet haven]

i have been stuck in Looking for server for 30 minutes now in tarkov arena. I have restarted the client multiple times and my PC aswell. I have changed the region too but i am still stuck. Do i have to reinstall the whole game now?

[coral oxide]

everyone got rollbacked ?

[brittle linden]

tasks?

[coral oxide]

yeah

[brittle linden]

yeah rolled back like 8 of mine

[coral oxide]

i got rollbacked on quest that i did 24h ago and now im getting critical error 707 cant complete quest

[wraith matrix]

Hello, why cant i use Ops-core Gunsight mandible with any type of headsets in this wipe? bug or a feature?

[brittle linden]

yeah might coz we have already done i but idfk

[wet haven]

they have changed what you can combine. basically most stuff that clips doesnt work anymore

[deft ocean]

anyone else getting this a lot this wipe?

[wraith matrix]

shame, its was my favorite helmet equipmement from the beggining of every wipe, now my face wont be safe from a cracked ai scavs buckshot anymore

[wet haven]

ok i have checked game integrity too and cleared game cache....still looking for server

[fathom lake]

Anyone have any advice for when trying to claim the Streamer drops? IT keeps saying "Gift is not active. User doesn't have a profile." It cleary shows my twitch is linked, it's the correct account, I have it in my inventory on twitch. Any help is appreciated

[graceful oriole]

I am trying to get the questline "network provider" iv completed all the required quests, the only problem is the quest "house arrest" isnt showing up under skier as complete even though I did it, its not showing up at all. Just curious if anyone has had similar issues

[wet haven]

not been able to fix the issue yet

[sturdy spear]

I completed mechanic's "introduction" and still have Jager locked. I already restarted the game and launcher couple of times. Does anyone knows any fix

[heavy valley]

Put some good stuff into the cultist circle, got nothing in return?

[brittle linden]

anyone know if the tasks roll back is just a glitch or do you generally have to do them again

[fallen chasm]

yo i just got error 707 on the task gratitude? I cant turn it in even though its finished

and I finished the dehydration task, survived raid , left and now its saying i never did it

[coral oxide]

got the same Problem

[fallen chasm]

weird

[keen arrow]

I just notice that my Tarkov have been using another GPU... anyone can help?

[random rose]

@brittle linden Its so buggy lmao I got spa tour 1 but I also got spa tour 3 lmaoo

[coral oxide]

yeah i have vitamins part 1 and 2 also xD

[cedar sand]

That is your CPU’s onboard graphics

You have your monitor plugged into your motherboard and not your GPU

[random rose]

@coral oxide I got my thicc yesterday but I dont have the therapist rep anymore ahahaha nice game !

[coral oxide]

i got my thicc too but i can do the quest again xD

[keen arrow]

I see, it's probably because I'm using laptop haha

[random rose]

ahahahahahahahhah I guess Ill get the quest again I prolly need to reload the game

[cedar sand]

You should check in Nvidia control panel that the application is set to use your GPU

[keen arrow]

Not sure how tho, I could try watching some yt tutorials... Thank you mate

[steady cosmos]

scroll up and look at my message lmao

[thorn berry]

that was more of a rhetoric question but damn

[tough solstice]

for chemical part 4, who should i give the quest to? i have prepare for escape version so i have increased starting rep

[steady cosmos]

#beginners-assistance message

[keen arrow]

Hey sorry but I'm not sure where to check?

[slim spruce]

@shut sparrow English only please

[cedar sand]

Manage 3D settings > Program Settings > EscapeFromTarkov.exe > GPU > Make sure your GPU is the selected device

[shut sparrow]

my friend is not receiving an email with a confirmation code for the site

thx man

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/431

[late briar]

Keep getting this error after every solo raid on pve

[quasi elk]

yeah Im not receiving a confirmation code to log into the website either and the support forums have not helped in fixing anything... I feel like this is a BSG issue.... I have always gotten emails in the past. Nothing on my side has changed

[ornate forge]

Is there any way to have these events posted that they are PVP or PVE only? and we need more PVE events especially with somthing as QoL as this streamer kappa items case

[dire merlin]

im having problem some of my tasks are resetted which i have done 1-2 days ago, anybody have the same issue ?

[coral oxide]

yep your not alone with that prob

[keen arrow]

Thank you

[cedar sand]

That fix it?

[runic briar]

@dire merlin i have the same issue

[keen arrow]

I tried it and nothing really work, I'll try restarting first see if it works or nah

If it actually doesnt work I'll just go play with my 20fps on lighthouse 🫠

[dire merlin]

[late briar]

yea it seem like everytime I complete a shooter born in heaven task, it resets it back to 2 kills for me and gives me a backend error after my game ends

[nova crystal]

How long should we wait for Streamer Case?

[dire merlin]

same, i have done Humanitarian Supplies yesterday, and today it's resetted.

[runic briar]

i got so many tasks reset my rep is to low to have max traders

[dire merlin]

i didn't lose any rep actually i just did GS part 9 again and i got the xp and the rep +

Samples as well ! damn

[runic briar]

i got all farming parts reset and all GS Parts i was at about 18 or smth and many other tasks

[dire merlin]

marathon as well ! fuck

[coral oxide]

i hope they fix it as soon as possible

[dire merlin]

hell no im not doing marathon again

[keen arrow]

It actually works, thank u man

[cedar sand]

ayy lets go

[keen arrow]

Just gotta hope I can play streets now, not too confident ngl 🤣

[cedar sand]

on a laptop yeah probably not

do you have a page file set up?

[keen arrow]

Yeah haha

[keen arrow]

Not sure what that is

[cedar sand]

??pagefile

[white steppe]

#community-support message

[cedar sand]

follow this guide, it might be possible to play the map with this

[keen arrow]

Does it also gave performance boost for any other maps? Or is that only for loading/running Streets?

[cedar sand]

It can help the entire game in general, it lets you use your SSD as virtual RAM

[keen arrow]

I'll just do that tomorrow, too braindead rn to do tech stuff lmao

Much thanks bro, learning more than surfing on google haha

[red hull]

yo im level 2 ref on arena but only level 1 ref on base game, anyone know why?

[fallen chasm]

so i had to run a woods raid again and survive. It then allowed me to turn both in? @coral oxide

[slender current]

I love how bsg is openly scamming ppl by not resolving the issue of verification emails coming through, and instead pushing people away in their support lines by saying "the problem has been fixed" or "check back again later". its like I bought the fucking game, and it seems a lot of others have and we cant get our verification emails so what? we make a new one and buy a new acc lol. they dont fix it bc they know ppl will resort to that. shits sad

[molten sand]

How long does it take to get the streamer case drop when you sub? I subbed to someone for the first time around 30 mintues ago and no luck

[slender current]

been waiting over 5 fucking months for my codes

[cedar sand]

You must claim it on the EFT website

[molten sand]

It isn't there for me

My twitch acc is connected. I've done the other drops sucessfully

[cedar sand]

Did you redeem it on the Twtich drops page?

[molten sand]

No cause it hasn't appeared

[cedar sand]

Prime subs don't count

[molten sand]

tarkov can suck my ass covered toes

[slender current]

lmao ong

[sturdy horizon]

Hello, did anyone got a quest desync ? I've done and completed quest this morning and I got them back few hours afters...

[molten sand]

Was it a gunsmith quest?

[weary bone]

Hi i need help with connection issues i cant play as PMC ever since wipe bc i keep losing connection as soon as it gets done loading everything i can play as scav completely fine, i have fiber internet so i dont think my internet is as issue

[sturdy horizon]

No multiple shoreline quest I did some arena before

[tribal tide]

apparently some people experienced a roll back of like 24hrs

[steady cosmos]

cultist circle broken

might wanna put that as a warning mods, it just eats items and you dont get anything back

[brittle linden]

yeah just have to do them again

[slate needle]

Make sure your bios is in game mode. Might want to increase your page filing and just in case your internet is an issue try to port forward to the Ethernet your using. Thats what helped me in the past

[sturdy spear]

I still need help fixing that

[abstract steeple]

How long oes it normally take to get the case after subbing

[vernal saffron]

Hello just wondering if the trader reps have been fixed yet

[slate needle]

Just wondering. Do you get any email from bsg? If not maybe your unsubscribed from getting emails from them

[tall anchor]

anyone heard when bsg plans on dealing with the trader rep loss from playing arena. Im level 44 now and i had no max traders because it reset all of my rep to .2 when i went to play arena for the first time after getting level 42

[runic briar]

same issue

[ember grove]

its "standing" so his reputation not LVL

[iron viper]

.

[tawny stone]

Anyone else struggling with quiet game. ive tried 2 headsets of different brands and still sounds quiet i have to boost volume massivley. Cant make out wether its me or game is now naturally quieter. (yes ive done basic checks on system bla bla)

[slender current]

I have them added in my white list, I have gotten previous emails from them, its only verification codes

[river slate]

anyone else getting stuck on preping for game on marathon?

[indigo cobalt]

I came back to tarkov after playing some arena and it reset progress on some of my tasks and said that I havent completed some of the ones that I already did

[dusty quiver]

Anyone else having a constant move error 228 issue i literally cant play the game right now because its constantly flagging the error

[vital abyss]

im never playing arena again bc of this bug

all my task progress is being rolled back or reset

[steady cosmos]

where ref rep 😔

[indigo cobalt]

literally same thing just happened to me

[indigo cobalt]

^

@wary cedar are you guys aware of this issue?

[vital abyss]

its annoying to pay all of this money to play a game to get all my progress rolled back

[arctic glen]

My Ref rep didn't transfer from my last session. I just reached 0.50 on Arena, went to EFT and it's still 0.47 there

[elder echo]

yeah i feel u

[torpid sand]

Getting an error on the launcher, anyone able to help?

Haven't played in a while, booted up the launcher to update and patch the game and I am getting an error during the installation. It says to retry or abort, and everytime I select retry it gives me the same error. Any idea how to troubleshoot this?

"Error during installation
Verification of the patched file failed. The XXH64 hash of the patch result file, and the file that was used as input for the delta, do not match. This can happen if the basis file changed since the signatures were calculated."

[elder echo]

@wary cedar aware of issue ?

[quiet summit]

Please stop pinging staff

[slim spruce]

your disk may be corrupted. Please scan for errors with disk check on C.

and also run "sfc /scannow" in command prompt as admin, no quotes

[elder echo]

how else are we supposed to point out the issue ? support never replies

[quiet summit]

Probably by submitting bug reports, you know the proper channels.

[elder echo]

yeah, I get that, but it leqit says "answered" but nobody answered

[quiet summit]

It probably just means they know of the issue and are working on it, if it's widespread it's impossible for them not to know

From what I'm seeing there's a handful of users

(I'm not saying that's the right way to respond, but it is what it is sometimes)

[elder echo]

"probably jsut means" yeah assuming stuff and gettng robbed of 100s hours played and cant continue like thats just crazy to me, i know its not ur fault but i see so many people everywhere having the issue

[quiet summit]

I don't work with support, so I can't give you direct responses ; but pinging community managers and designers for support issues just is not the way

[elder echo]

ok understandable

[torn tiger]

i can't seem to find where i'm supposed to send a support ticket regarding the quest rollback

[runic briar]

i wrote a bug report in the launcher and a ticket on their website

[elder echo]

yeah im lvl 43 just completet gunsmith 23 didnt get a reward quest didnt count and I handed in lightkeeper quest item and didnt get the completion

[reef barn]

Is there a way to change the email of my eft account because I don’t have access to the old email anymore

[random rose]

The rollbacks are crazy @elder echo

[red hull]

my ref rep on arena isnt crossing over can someone help

[elder echo]

no, atm i think they might be working on it

[karmic verge]

Is this normal?

PC using %88 of its ram

32 gb ddr5 rams i have 2x16

[minor ermine]

Is Arena and PvP Tarkov XP linked!?!? I havent done a single raid this wipe and I'm level 12, which is the same level I am in Arena.

[abstract steeple]

I subbed to airwing marine 3 hours ago and i still dont have it in my twitch drops inventory

[abstract steeple]

yes its op af

[compact acorn]

Guys, help me. I completed the mechanic's quest for the huntsman's letter. As a result, the quest was completed, but the huntsman was not unlocked.

[muted temple]

I found out what was freezing my visual. streaming the game on discord crashed my visual, but streaming just my screen, NOT tarkov itself just screen 1, so far hasnt frozen my visual but idk if thats foolproof

[rare plover]

where the hell do i find 7 light beer

[tawny stone]

arena and pvp should not be linked whatsoever load of bs

[minor ermine]

Well it is, sooooo 😅

[muted temple]

pevko can spawn in these places. i got most of mine from cultist circle sacrificing tho

[rare plover]

what did u sacrifice

[spiral harbor]

I DON'T THINK I've launched the game while Discord is closed. I can try that but unfortunately for me, doesn't look like my problem relies on streaming on discord

[muted temple]

i dont remember as it was a few days ago, but ive found that the more expensive stuff you use for sacrifice, the more likely youll get found in raid items you need for quests

[muted temple]

ahhh that sucks. do you have any clipping software you use? or recording software? im thinking that maybe if theres something screen capturing the game it just freezes for some people. it fixed both me and my buddies freezing issue

[spiral harbor]

Did you close/turn off any overlays that may have also solved your problem or was it just streaming?

[muted temple]

i also cleared my cache, did an integrity check, and updated graphics drivers.

i didnt use any overlays to begin with but the last time this was an issue someone said on reddit that turning discord overlay off fixed their issue

[spiral harbor]

I just have Shadowplay and that's about it. It's turned off for the most part but haven't really tried turning off the overlay in-game

I'll try it out rn. Thanks for updating me

[muted temple]

yahh for sure, if it works for you lmk

[spiral harbor]

Will-do

[fast vine]

whats the best map to scav for loot?

[muted temple]

i like reserve, it has a lot of everything and the underground part is easy to hide in if you get into a gun fight. plus raider loot. interchange might be another good one, but every time i go its usually picked through already :( but if you know loot spots, reserve is really good. i usually get at least 300k rubles every time i get out on reserve

[fast vine]

ty ily pookie

[muted temple]

ur very welcome pookie bear ilyt

[steady cosmos]

play a few raids/arena matches. It took a while for mine to update too

[spiral harbor]

Haven't tried yet but out of curiosity, what processor and graphics card do you have?

Just weird how it's only affecting such a small percentage of people and details are super scarce online and absolutely none of my friends are affected.

[muted temple]

i have a 3080ti and ryzen 9 5900x

[spiral harbor]

Gotcha. Gotcha. Doesn't look like it matches

[flint notch]

fix?

[atomic lynx]

hello everyone, im lvl 44 on pvp mode got all traders open, today i went to arena mode once, it was my first time, when i went back to pvp mode, all my traders went down from max traders, my old quest apperad back, and when i press complete it send me back to the menu, i have restarded the game several times but it still dosent work, does anyone know the problem?****

[runic briar]

same for me

[atomic lynx]

damn

i cant even play

have u open a ticket?

[atomic lynx]

.

[summer osprey]

hello does somebody know how to fix signal part quest its bugged my friend did it yesterday its now again on part 1 ?

[runic briar]

i have one open and a bug report, the bug report says answered but there is none

[atomic lynx]

omg

insane

[runic briar]

yeah i legit cant play with lvl 2 traders

[flint notch]

erm what?

i started upgrading intelengence and vents

[elder echo]

wtf

[flint notch]

bro what

everything that i upgraded is just bugged

[elder echo]

what the fuck

how are they gonna fix that

[runic briar]

maybe u have to buy unheard to get a fix

[hollow geyser]

Why did i lose 0.10 peacekeeper rep and half my tasks i got done last night arent complete anymore

[elder echo]

bug atm, idk how they are gonan fix it

[flint notch]

i dunno

[steady cosmos]

BSG incompetence (bugs)

[flint notch]

dont tell me i just wasted 700k

[spiral harbor]

It worked! I sorta turned off all overlays and closed discord so knowing the exact overlay that's causing the freezes... I have no idea

But thank you!

[hollow geyser]

there is no way to get it back or fix it?

the tarkov support is fucken useless

[flint notch]

Ong

They release patches that fuck up game even more

[atomic lynx]

https://streamable.com/ygnq8z

[gusty thistle]

my entire shooterborn progress and alot of my other tasks i did last night are completely gone

[atomic lynx]

same same

it isnt playable like this

[gusty thistle]

like i just bought an ethernet cable so i have good internet and it completely resets my shooterborn

boutta switch to pve

[steady cosmos]

bug, not your fault

[muted temple]

nice! im glad it worked. you can turn discord overlay off in settings so you can still have discord open and running while playing

[gusty thistle]

they better give me my like task progress or smth back because i dont know if im gonna go for kappa now considering i usually dont even go for shooter born asweel

[flint notch]

Its early wipe

They gonna fix it prob

[atomic lynx]

i was free from work, was looking for playing toniight and this happends

[flint notch]

Did they nerf locked rooms or what

[gusty thistle]

im actually trying to do shooter born and like a week of progress is gone

in the blink of an eye

[flint notch]

Bsg ☕️

[spiral harbor]

When my scav is back up, I'll try turning on GeForce Experience overlay and Discord Overlay and see which one it is for me. Friend of mine is playing rn with Discord Overlay on but doesn't have shadowplay...

[buoyant ferry]

Is the twitch event only for the new case, or does it also have regular drops

[steady cosmos]

sub event is the case, idk if more are open. I dont think so

[indigo cobalt]

Did they fix the issue with the task progression being reset yet?

[steady cosmos]

no

[kind flame]

anyone know where on the website do i claim the case already claimed it on twitch

[dusty oak]

im the one with less rep, i have more quest then he has(non that - the rep), i never reolled dailys and we both have eod and unheard. how is this possible ?

[boreal dome]

Guys dont you know why my Arena and EFT Tarkov are not synced (Level and Reputation)?
but i can send items from arena to EFT

[steady cosmos]

bug

[steady cosmos]

it takes a while to transfer over

[rare plover]

my friends task which were completed came back wtf?

[dusty oak]

how to fix it ?

[steady cosmos]

play a raid or two in main game

[indigo cobalt]

Dragon same thing happened to me

[steady cosmos]

ask BSG lmfao

[indigo cobalt]

Some of your tasks arent done

Like your tasks got rolled back

[boreal dome]

Over a week

[dusty oak]

but i didnt do any tasked this weeksend since the bug

[indigo cobalt]

same thing happened to me

[dusty oak]

so write bsg, wait 5-6 weeks and then get nothing ? xD

[indigo cobalt]

Some early tasks that I did just got rolled back so I dont think it matters how recent it was

[steady cosmos]

i sorted mine out by just jumping between, doing a regular PMC raid, jumping to an arena match, then back and forth until it synced

[boreal dome]

the problem is that my skills synced, but not the level and rep

[clear anvil]

Anyone know approx. how long the twitch item case takes to deliver?

[steady cosmos]

was ike 2 min for me

its on your profile tab on the main website

[clear anvil]

I received in on the twitch page and accepted. Still has not appeared anywhere on the Tarkov side of things. Not in stash, mail or anywhere on my profile

The accounts are linked aswell

[steady cosmos]

idk, it appeared here for me after I claimed on twitch. If its not there not sure where it might be. Sorry for the bad crop btw I had to remove some stuff

[slim spruce]

you'll get an ingame message soon.

check prapor and system and maybe ref

[clear anvil]

I’ll check again, might have missed it

[clear anvil]

Okay, it’s been 2 hours and either I missed it or it wasn’t sent

Idk 🤷

[winged cedar]

Yo help

all my traders are at zero rep

except ref

[steady cosmos]

known bug

[winged cedar]

how to fix?

[steady cosmos]

or well, known by us but idk if BSG are aware

[winged cedar]

do i just have to cope and regain rep manually?

[steady cosmos]

hope BSG sorts it out. I havent seen any workarounds yet

[slim spruce]

well what email is it about?

blocked permanantly?

[reef whale]

ggs done playing tarkov until they do something about these cheaters its almost every lobby now

[indigo cobalt]

@rain cedar is BSG aware of this bug?

[reef whale]

bro whens the ban wave coming its gotta happen

[steady cosmos]

@slim spruce have you noticed any workarounds for the quest bugs yet? or is it still just cope and wait for BSG to hopefully fix it

[slim spruce]

no

[signal forum]

I'm just waiting for them to figure out the achievement system

I finished marathon but never got the achievement for it

[leaden socket]

my tv is not working (((((

[pure jewel]

I completed chemical part2 2 hours ago then came back to this also all the quest I have complicated 2 hours ago have gone back to with part done or not done

[vast axle]

anyone having problems with a raid where they get stuck in the eating animation when they try to eat in raid?

[warm badger]

is it me i have unheard edition but in arena i can only transfer 1mil not 1.5?

[kind flame]

i had that issue b4 i upgraded to unheard

[umbral osprey]

how do i get email with the verification code? It doesn't reach my email

[warm badger]

well i upgraded to unheard and i still can only transfer 1m

[potent condor]

i have spa tour 3 and 7. my game crashed and my daily progress was reset. tried uninstall and integrity check. im done with this shit game. i still have all the quest rewards

[potent condor]

i think the same thing just happened to me. did anything get fixed?

[runic briar]

nah i lost many tasks and lost nearly all my trader rep so i have no max traders

[north sapphire]

My CPU and GPU usage is low on tarkov. SPECS: gpu: RTX 3080 10GB VRAM, cpu: I5-13400F, ram: 16GB DDR4 2666Mhz. Should my cpu and gpu usage be only at 20-30%?, the frame rate i get changes a lot, sometimes i load in on customs and have 100fps but sometimes 60fps. Im pretty sure this setup should be giving me much higher framerate. (changing settings doesn't have much of an impact on framerate). Any thougths?

[ivory root]

The same thing happened to me, now I get missions done but no reputation, and some missions I already did, I have to do them again.

[pastel chasm]

its been 3 weeks and no auth code. every time i get on my PC i try to log into BSG but theres a 2 factor auth that i never activated. and it wont even send me the email to auth and log into the 100+ usd game i purchased. ive sent emails to bsg and no response. is there anyone that can help.

(yes i know the main email)

[cinder ice]

Any reason the game won't install? I have enough space and everything, I hit the button, and nothing happens

[slim spruce]

nothing as in 0/0 waiting or it shows install button again?

[cinder ice]

I hit install and it stays looking like this

[slim spruce]

choose any folder within C:\program files (x86)\EFT like that folder. And start the launcher as admin.

[cinder ice]

Worked. ty

[teal oracle]

Anyone else had quest progress reset? I did loads earlier today and now they;ve been rolled back (kinda) quests aren;t completed and I can;t turns in the ones with the blue check. BUT I have the rewards from when I completed those quests

Anyone know a fix?

[solemn nymph]

Anybody able to help me with ref rep? I have eod but it didnt start me off with the 0.2 rep despite having EOD and my buddies having it

[worthy galleon]

Anyone having trouble claiming the twitch drop? Subbed - claimed on twitch inventory - claimed on eft site, but got an error the first time. now it says "gift already claimed" but never showed up on PvP profile/inventory

[cosmic pawn]

Can someone help me? My game won't open, it keeps closing by itself, saying that an error occurred. When it opens, I play a normal game and when the game ends it crashes. I've already reinstalled Windows, the game, and drivers, but I don't know what else to do.

[bold forum]

hello guys i reportet a bug but still got no message/reply after 3-4 days what can i do

[quaint heron]

i turned in tarkov shooter part 8, got the rewards and then got back on and have the quest again. does anyone know why this happened?

[slim spruce]

@cosmic pawn please use .mp4 and not wmv

[ivory root]

The game is going downhill, I don't understand how this can happen just after 2 weeks, now the reputation and the missions are bugged, what will they do to fix this bug, will they do like at the end of wipe put the stats at 45 or worse?

[heavy horizon]

In two different instances now I have had my quest progression reset after I got off of Arena and got back on regular EFT. The first time I only lost progression on current quests that I had at the time, but this time it completely reset me back. It is saying I havent even done certain quests now and reset me back several hours of in raid time. Is there a way I can get this fixed without having to redo all of these quests again?

[ivory root]

Paying a lot of money for a game and having these things happen because you have zero control over what you do, it's unbelievable what happens to the game development.

[scenic lion]

why couldnt i pay for the loot transfer at the marathon transfer point? i had plenty of money on hand. it said it failed to transfer loot or something

[ivory root]

They never give an immediate response, they just make us wait and don't even apologise to the players, 1 year without playing, I decide to come back for these things to happen, the worst thing is that we pay the high versions and this is what happens.

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/441

[fallow halo]

Why does caching data take so long? Everytime I load into a raid caching data takes like 2 minutes.

[heavy horizon]

Yeah, its pretty sad that we have to deal with these things this far into the game being developed. I'm honestly convinced they don't even play their game at this point.

[autumn laurel]

cultist circle gave no loot? is there a bug to it?

[teal oracle]

I had quest progression reset and then quests marked as complete that I can't turn in... still have the rewards... e.g. completed revision lighthouse (whichw as rolled back) and can buy M80 still

[graceful arch]

yesterday I had 0.58 Rep for peacekeeper and completed Revision - Lighthouse but now it says I have 0.44 and dont have him max level, and it wont let me press complete on Revision - Lighthouse tf is this glitch man

[teal oracle]

I ahve that

It needs fixiing ASAP

[graceful arch]

bro my rep was max legit earlier this mornin what bugged like

how tf man

[thorn rapids]

me too man

[teal oracle]

Seriously I had done over 18 quests today and all rolled back

[thorn rapids]

lost lots of stuff

lvl 30s are getting it bad

30 and up

[teal oracle]

@rain cedar

[stable gale]

does tarkov only download into c: drive?

[thorn rapids]

hopefully bsg can fix it like full release coming guys are we ready

[teal oracle]

It needs to be fixed

[thorn rapids]

ong

[graceful arch]

bro so many quests rolled back for me i dont even wanna play rn

[teal oracle]

Same

[thorn rapids]

same homie

[graceful arch]

this is ridiculous

[teal oracle]

Level 41 and almost to max traders.

[cedar sand]

You can specify the install path and temp directory in the launcher settings

[graceful arch]

didnt this happen once already

[thorn rapids]

gun smith 19 i was at now at 7

it evan says i did 19 but on 7 now

[teal oracle]

yup

[cedar sand]

Guys there has been issues with quests for a while now it’s widespread

[graceful arch]

bro i have signal part 3 and 4 at the same time which doesnt even make sense

[cedar sand]

Please just open a support ticket and wait a fix or a solution

[graceful arch]

where do i open a ticket

[cedar sand]

Bug report in your launcher

[thorn rapids]

ya will do just frustrated wated to play

[teal oracle]

It should have been recognised and shared to people so we could try to avoid it though.... Oh wait this si BSG. Stupid thought

[graceful arch]

yea i aint even gon play rn this ridiculous fr im not redoing all them quets fr

[cedar sand]

You read the pins?

[graceful arch]

in the launcher says i ahve a patch deteced null

[teal oracle]

I don;t usually look at discord.

[graceful arch]

should be in the launcher tho man

[teal oracle]

So no

[cedar sand]

Well we tried to let people know, can’t get the message out to everyone I guess

[balmy tusk]

what to do. no synchronization between eft and eft arena?!

[cedar sand]

Now you know, there’s issues, they know about them, they’re fixing them

[slim spruce]

you can change the temp folder in settings if you keep getting full errors on c

[teal oracle]

Too late now though isn't it? Should have been on Launcher by BSG or somethign similar

[cedar sand]

You must wait for them to sync on their own

[azure bear]

why did my eft trader rep reset after playing arena?

[icy pendant]

anybody know how to fix cultist circle not giving me any items after i sacrifice?>

[cedar sand]

I agree, I can’t do that, I can only control what’s pinned in this discord

[graceful arch]

theres certain ways you can get it to sync that workd for me but now it is like all fucked yk

[thorn rapids]

hey you mods able to talk to bsg

or not able to

[azure bear]

why did my eft trader rep reset after playing arena?

[thorn rapids]

lmao happend to all of us here

[graceful arch]

we talkin about that my g

[cedar sand]

It’s a bug, please open a bug report in your launcher

[thorn rapids]

chekannaya can you message bsg or na

just wondering

[teal oracle]

case in point lol. I've opened a bug report. Hopefully the fix won;t actuaslly roll back my quest progress. It'll kill the wipe for me for sure

[cedar sand]

YOU can message BSG

[thorn rapids]

will do just asking

[teal oracle]

If you're lucky they'll respind within a week or so

[cedar sand]

Look man I get it you’re upset

[teal oracle]

Anyways nice to know about more people having the issue at least.

[neon halo]

is this where I should ask for support? / tech help

[cedar sand]

Can you just move on now please

[thorn rapids]

like dose bsg owen this sever i have no idea

[slim spruce]

yes

[thorn rapids]

okok cool tank you

[cedar sand]

What’s up?

[neon halo]

I've tried everything online to fix this

I'm at a complete loss of what to do to increase the download speed

[thorn rapids]

ya i had that bug it will go away by it self

takes a bit tho

[graceful arch]

same ive been having a great time but if they dont find a fix for this imma flip

[blissful trout]

anyone else having problems with quests resetting?

[graceful arch]

everyone is

[teal oracle]

everyone lol

[blissful trout]

okay thanbks

[graceful arch]

i dont get how this stuff happens outta the blue lmao

[neon halo]

that sucks, jesus ive seen reddit threats etc about this issue for the past 3 years is this really still an issue??

[blissful trout]

are they gonna patch anyone know or we fucked?

[graceful arch]

im sure they will

[teal oracle]

they will eventually... hopefully the fix won't F up the quests by completely resetting to where they are now

[thorn rapids]

i hope or no more buying upgrades for me

[graceful arch]

stg if they go the "cant fix it here is rouble compensation" route imma lose it man

last time this happened it was revealed they essentially didn't have backups saved

[teal oracle]

it probably is the same thing now

i hate lighthouse. and chumming. having to do them again sucks

[blissful trout]

i mean im just gonna move on with the ones after, no point to redo them, everything else saved just except like 5 quests i did yesterday

[thorn rapids]

well theres abt to be a lot of kappa gamers agian hahah

[graceful arch]

theres no way im doin all my lighthouse quests again like na

[thorn rapids]

remeber last wipe where they were like have kappa an lvl 60

with 100 mill or sum like that

[teal oracle]

i did 18 quests i think

all rolledback. Lots of them leading to kappa required ones

[blissful trout]

thats brutal

[teal oracle]

Yeah. Level 41 and now F'd attempt at Kappa

[blissful trout]

im pissed because my Setup reset, godspeed to you

[gusty thistle]

im pissed because my shooterborn reset

[teal oracle]

My issue is why continue playing until it’s fixed cause if their fix is a roll back (if they learnt and made backup saves data) or something similar then you’d lose that progress

[blissful trout]

typical game breaking bug from bsg

[elder void]

Does anyone have a fix for my quests being rolled back? I completed like 6 quests and it rolled be all the way back to set up at only 2 kills. I finished that days ago

[blissful trout]

see above

[elder void]

Which one

[teal oracle]

Probably the last 100 messages

[sharp lynx]

Someone know a Fix for this ? -> Game can not start

[teal oracle]

@elder void There is no fix

[slim spruce]

english?

game service could not be started?

[sharp lynx]

yes exactly

[slim spruce]

or battleye service?

ok

[sharp lynx]

Game

[slim spruce]

make both the game and _be exes run as admin in the properties and try again

[ivory root]

It's incredible this game, it's so hard to be like this.

[sharp lynx]

still same error

want me to send you the logs ?

[slim spruce]

no

open services, start > services.msc > right click battleye sercice and properties > change to automatic and start

[sharp lynx]

doesnt work either

[slim spruce]

reinstall the battleye as in https://www.escapefromtarkov.com/support/knowledge/446

[neon halo]

the fact i needed to get a VPN to increase my download speed from 1mbs cap

[reef whale]

how does one go about getting a refund on the game cause shits unplayable every raid theres a cheater

no joke 10 in a row now

[blissful trout]

skill issue

[sharp lynx]

didnt worked aswell

[calm prawn]

what servers

[reef whale]

all of na bro ive switched to all of na every raid i go into theres a cheater

i was on central it was ridiculous now im on east its the same shit

[calm prawn]

i rarely see chaters northeast na

[reef whale]

i play labs so thats prolly why but i play night time reserve same shit

they see my thermal is worth 600k they run at me or shoot me across the map no headset no scope nothing standard editon 100hrs

[graceful arch]

theres a easy fix in powershell if u want me to tell you waht to do

[neon halo]

already did that did nothing

[reef whale]

how does one contact bsg for a refund lmfao im done with this game lol

[neon halo]

i wouldnt of come here without doing everything first tbh

[graceful arch]

thats worked for genuinely every person ive ever sent it to thats weird

[reef whale]

waste of money and time for a shit game

[neon halo]

i can try it again not sure

[graceful arch]

cant get a refund its in tos

[neon halo]

ive done it a few times

[sharp lynx]

@slim spruce any other ideas ?

[reef whale]

dumb asf they get all this money and dont fix their game

theyll do a ban wave and the cheaters will be back same day

[graceful arch]

well read the tos before buying a gme if you dont like it and expect a refund yk