community-support

[tropic temple]

why in pve is there only 36 achievements now?

[hearty fable]

I found out what the problem was, I had only like 3 maps selected, I selected all of them and paired and I can play now. Thanks anyway for the help

[sacred lichen]

so i uninstalled tarkov game but not the launcher how do i get the game back

[slim spruce]

reinstall the game in the launcher

[sacred lichen]

ok thank you i found it

[sly gorge]

anyone here having constant crashes right after raid ends or after you click continue to go back to the main menu after a raid

[agile tiger]

does eft arena transfer exp to ur pmc on normal eft?

[pliant schooner]

is there any tech support available?

[slim spruce]

For what?

[pliant schooner]

tried to play a raid yesterday and was warping like crazy and also couldnt connect to any arena game. it feels completely unplayable. i should have good connection to the servers/internet. ive updated drivers yesterday. i just dont know what it could be

[slim spruce]

warping?

[pliant schooner]

or lagging, where youre trying to move and you keep getting pulled back

[limber saddle]

hello, i'm curious as to what just happened to me, i got killed by Knight on customs and my entire account got reset instantly

[slim spruce]

When you die you lose all items you have on you, but still have the things in your stash.

[limber saddle]

oh i know, i've played tarkov for a good few years. i mean it's making me pick my language, name and pmc choice again. i died and got a Unhead loading screen and my account seemingly got reset

[pliant schooner]

skill issue honestly, knights out here saying you should just pack things up. (obviously joking). that is just super funny to not comment about, sorry that happened fr

[limber saddle]

that's about what i thought. bro killed me so hard he reset my account man

don't get me wrong, i'm a little not amused but at the same time i was laughing so hard i was tearing up. my head still hurts from laughing

[pliant schooner]

you arent the first person ive heard say this. but i cant remember the fix

[pliant schooner]

i love to hate this game sometimes

[limber saddle]

it's a crock man lol. i guess i'll reset my computer again and try relaunching later and hope nikita smiles apon me and my account is returned

[pliant schooner]

we shall pray for better days and nikitas sweet tender love 🙏

[limber saddle]

if he chooses not to back to ground zero it is lol

[slim spruce]

@mild wind what error do you see that makes you think you're banned?

appeals go to battleye

[signal garden]

Did they remove the 3440x1440 21x9 resolution?

[young brook]

Having trouble receiving my verification code to my main email, been couple days now. Any suggestions? Already reached out to BSG and done the rec steps on their support page.

[opal moat]

I'd recommend just putting in a ticket

[young brook]

yeah, it takes me to support page, and stupidly ask for verification code that was sent to my email...I feel like im taking crazy pills

[opal moat]

you should be able to reach support without logging in iirc

[cedar sand]

??support

[white steppe]

[e-mail]

[cedar sand]

Email da BSG ppl

[young brook]

Thanks I emailed them twice yesterday. Just hoping they have time to send a quick email with the verification code before the patch tomorrow…

[peak girder]

Why is my cursor stuck on my game

[sick needle]

We have detected unusual traffic activity originating from your computer network.
Your IP has been temporarily blocked.
id: f5906 ab
zsn: 20240424162001 what is that

[hearty pumice]

damn

try turning off vpn

[round mirage]

Was there ever a fix??

PVE solo raids have not been awarding XP when returning to the main menu, the total XP does not match the one displayed at the end of raid screen

[frank plank]

Does one's CPU require a large cache to be able to run a PVE local host properly?

[dreamy thorn]

??Event

[white steppe]

The most recent event has ended, trade offers obtained via the event will be available until <t:1720213140:D>

[torn tartan]

Hey guys. My friend keeps having this issue where everytime he loads into a game after creating loot pool he gets "Server connection lost" and he needs to reconnect multiple times until he can actually get in to the raid. This has been going on for months and he tried a lot of things reccomended on reddit/forum but nothing really helped. Also we noticed this never happens on Factory. Any suggestions?
Thanks!

[hearty pumice]

thats just his network

could be a laundry list of things without knowing th details

[torn tartan]

I see

[silent perch]

why did 3 letter names get removed?

[gusty acorn]

Hello i have a problem with the verification code , it won´t get send to my Web.de mail address.

i heart that there where others with that problem specific with web.de

[zealous gulch]

@grim hatch @signal pike hey I still didn't get big pockets after todays fix, gave 15btc to ragman 2 days ago

@rain cedar

They are support and Community manager, check the roles before typing nonsense

[cedar sand]

The rules quite literally tell you to not do this

Tech support and community managers cannot even help you with your issue

[zealous gulch]

official support ticket is not answering for 2 days

[cedar sand]

Have you played a raid since the patch was completed?

[zealous gulch]

yes

went in factory just to die

[cedar sand]

well then you must just wait until the pockets are upgraded or support respond to your ticket, do not mention staff in here for no reason, thank you

[zealous gulch]

why do you even have 300 roles to help people if nobody cares, just ban me form this discord

[cedar sand]

Open a support ticket by emailing BSG directly about the issue, [e-mail]

[grim hatch]

Try to make your ticket in the launcher

[zealous gulch]

i did

[grim hatch]

2 days ago and you did not get an answer?

right now we answer fast in the game section of the launcher

[gusty acorn]

i did , all i get is the standart automatet bs message with steps that i already done hundrets of times

a lot of german tarkov player had the problem a year ago. they could login on escaprefromtarkov without the code(with email and password ofc) and change the emailaddress to a gmail address. but i cant login to change the email bc i need the code and i can´t get the code with an web.de mail. thats the problem...

[glass rain]

I still have this bug, how to fix this actually??

[cedar sand]

You cannot change your email address on the website anymore, you must do this via a support ticket

[gusty acorn]

and to open a ticket to change my emailaddress i need to get into my acc. and to get into my acc i need the code...

[cedar sand]

No you don't, you email them directly as I just told you

[versed thicket]

Is anyone else getting major lag and dissconects on pve?

[gusty acorn]

i did. all i get is some automated BS messages from them. that i should do all the steps i did a million times and that i should wait for the code...

[cedar sand]

This is in regards to the code not being received?

[gusty acorn]

yes

[cedar sand]

And what did they reply with when you asked to change your email address?

[gusty acorn]

Please note that your e-mail has been sent for verification within our internal services. after that the ticket got closed

[cedar sand]

Well the only way you resolve this is via BSG support and your Email service provider, this channel is just community members (other players of the game)

You should Email them and request to change your email address to one that is working and explain that you have exhausted all of the options previously given to you

[agile tiger]

its been about a day and i still have not got my exp from arena anyone know how to fix this?

[gusty acorn]

i will do it, again. thanks for the quick help tho 🙂

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link :

Tarkov: http://cdn-11.eft-store.com/eft/client/live/distribs/0.14.9.6.31020_ec7aa9fe-fac7-4189-8dac-2f9e7b597596/Client.0.14.9.6.31020.zip

Arena: http://cdn-11.eft-store.com/arena/client/live/distribs/0.1.8.1.30679_34951f0f-5426-473d-9200-9e3415294c21/Client.0.1.8.1.30679.zip

Launcher: https://prod.escapefromtarkov.com/launcher/download

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT or D:\Games\Arena.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[agile tiger]

?event

[abstract narwhal]

after the update i still haven't got +2 pocket i already done "Old Patterns" before the update. can anyone help?

[tall fulcrum]

I am with you, same issue

[turbid tendon]

So according to my after raid report I have 25k left to 26, but then check my character skills screen after.........50k apparently

Getting jewed 30k+ XP

[tawny venture]

DSPT still doesnt work after patch, good game

[restive edge]

pls help i cant load into any runs except solo offline when i try to it always says on 80 percent loading loot "server connection lost" what to do ?

[bitter widget]

Why am I getting 200 ping on my own servers when I usually get 9

[worn obsidian]

still unable to accept lightkeeper quests

[dreamy thorn]

wait error bug is back when loading in?

??Event

[white steppe]

The most recent event has ended, trade offers obtained via the event will be available until <t:1720213140:D>

[violet tusk]

Can someone help a buddy of mine with cpu and gpu not being utilized properly while in tarkov which is causing fps to drop. He has an Intel i9 9900k running at 5.0Ghz all core and a RTX 3080ti FTW 3 Ultra. CPU has been delid with liquid metal.
He has tried altering settings, running as admin, all the usual stuff you can find in a reddit post to solve it, still isnt using his components, he is seeing 30 fps on customs

[cursive berry]

bit disappointed that my quests are still bugged after a support ticket and this latest patch. I think Kappa is a no show for me now this wipe

[autumn snow]

Hey can someone help me, i built a new pc recently and when i went to redownload the eft launcher i went to login and it asked for a verification code but when i go to the email i signed in with the verification code never sends

[slim spruce]

launcher is here https://prod.escapefromtarkov.com/launcher/download

[young brook]

holy shit you fucking legend. I was having the same issue through their website, but this link allowed me to dl the launcher and enter my info there and was able to log in. Been dealing with this issue for last 3 days and you just aced their own Support team. GG's brother!

[autumn snow]

now i just have the same problem but in the launcher I signed into my account then it said "email verification, we've sent a security code to your email address" but when i go to my email nothing is there and its get around 10 minutes

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/431

[versed thicket]

Why doesnt my mouse go away in raid, and why can't I record the game at all? OBS, Nvidia, discord. works with other apps but not tarkov. Did they remove the availibility to record the game or something?

[wicked void]

hey can we buy now the pve mode ? no 250$ Bundle

[versed thicket]

not that i can see on the website

[slim spruce]

soon you can

not right now yet

[wicked void]

thanks and the price we doesnt know right?

[slim spruce]

no

[unique fox]

lmao now i cant even buy anything ? it says missing required money and i have 1.5 mil? not only am i not getting XP from solo PVE raids (no im not in practice mode) but now i cant even buy shit

[slim spruce]

??fillitems

[white steppe]

Click the "Fill Items" icon.
↘️↙️
↗️↖️

[wicked void]

lost

[unique fox]

why is that a thing now?

[wicked void]

before also

[unique fox]

still not getting xp though, so if you guys know of a solution to that, thatd be great. ive been playing since before interchange and never had to click the fill icon

[wicked void]

no Problem bro ask every question here 🙂

[unique fox]

are you trying to be cheeky? cuz this is literally the support section lol

[fallow apex]

what does this mean

[unique fox]

have you updated graphics drivers? https://forum.escapefromtarkov.com/topic/146085-bsg-launcher-disappears/

you can try integrity file check too

[autumn snow]

i tried them all and waited around 10 minutes after i did each one and i am still not getting the emails

[carmine gust]

can i somehow skip 18hours waiting and log in?

p.s. new pc 1 try logging in

[fallow apex]

this game is tweaking bruh

[agile tiger]

game give me exp

[fallow apex]

also theirs a purple square at the corner of my game now?

[normal crystal]

Hey y’all, I was thinking of upgrading my processor, I currently got 32 gb of ram, a 3060 graphics card and a ryzen 5 5600x. Any recommendations for upgrades? I think my processor should be for tarkov but don’t need to go above and beyond the other parts

[slim spruce]

contact support then in the email on that page

[slim spruce]

There is not a way to skip this unfortunately.

Maybe try rebooting your modem/router

or disabling any vpns

[bright path]

How do you do this?

[slim spruce]

You don't anymore.

[bright path]

oh you could have previously?

[slim spruce]

no it was an exploit

[old tulip]

If i where to drop £50 on a secondary account, Would i be breaking tos?

[slim spruce]

You can buy a million accounts if you want.

No problems with it.

[old tulip]

Nice!

[slim spruce]

Many streamers have multiple, for thing like hardcore etc

[slim spruce]

@sweet torrent to use mod mail your dms must be open

??modmail

[white steppe]

Hello! In order to use modmail, please open your DMs to server members.
If the previous does not work ; will have to adjust your per-server Privacy as well.

https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png
https://cdn.discordapp.com/attachments/983260800791756820/1047686581575766047/image.png

[restive edge]

is there any way to make my loading times faster without gettin a new pc/pc parts ?

mainly "loading loot"

[hexed elbow]

yo

[restive edge]

and what xD ?

[hexed elbow]

i think someone just tried to hack my account while i was playing

[restive edge]

can u somehow make this load faster ?

[gusty edge]

https://x.com/LogicaISoIution/status/1810672416374554724
was that exploit fixed do we know after today's patch ?

LogicalSolutions (@LogicaISoIution) on X

Hey @bstategames @nikgeneburn,

There is a very big game breaking issue with Local PVE that was sent to me over the last 24 hours.

I won’t go into any specifics on how it’s done publicly, but it requires no cheating software and can be done by almost anybody.

Video Example:

Twitter · Jul 9, 2024, 1:48 PM

[dull light]

my friend sent me a activation code and i cant get it to work

[slim spruce]

Code for what?

[dull light]

standard edition game code

[slim spruce]

You make an account on the website and use it on the promo code part of the profile page

[dull light]

Please enter a valid coupon code Error 1068

however he sent it to me about a year ago and i forgot about it

[slim spruce]

error in what exactly?

you get this on the website promo code section on an account that doesn't own the game?

[fluid grove]

is there anyway to get lightkeeper to give out quests again? I completed Missing Informant, 3 days ago and still cant get anything from him?

[slim spruce]

Without showing the code can you send what you see with this error?

[tawdry kiln]

BSG didn't fix the AI glitch at all

[dull light]

Please enter a valid coupon code Error 1068

[slim spruce]

Should be

[slim spruce]

If you are sure nobody used the code please contact support in a ticket on the website.

[dull light]

ok

[solar kelp]

im experiencing an issue where my framerate drops to like 1 when i shoot, both in main game (offline for testing) and arena

ive recently tried a reinstall, driver updates, both AMD and audio

anything else worth trying to rememdy the issue?

[cedar sand]

Mr. Melo sir

No fear, I have the solution

Follow this guide: #community-support message

[solar kelp]

awesome, thanks

this is truly a moment

[cedar sand]

yes

[narrow fiber]

error 703 when trying to accept gunsmith 22

[cedar sand]

You must wait 21 hours after completing Gunsmith part 21

Otherwise you will be given this error when you try to accept the task

[narrow fiber]

I did the task over a week ago

[random pewter]

Hello there, so I just got my brand new GPU RX 7900 GRE and for some odd reason it cant consume enough power (watts) on tarkov only! Tried with different games and they worked perfectly well. Even did a stress test on my GPU and it can consume 290W at full load as expected but for some reason on EFT it just can't consume more than 140 Watts. I play in 1080p @ 240Hz and i doubt its that much of a CPU bottleneck.
Specs:
CPU R7 5800X3D
GPU RX 7900 GRE
4x8GB 3466 Mhz g.skill RAM
B450 Tomahawk MAX
Acer 25KGQi 240hz

Previous GPU 3060Ti ran without any problems whatsoever

[slim spruce]

The game still needs optimization, there are some problems.

[random pewter]

I am aware of that but how come on all of those benchmarks it runs perfectly fine

[light grotto]

(PVE) anyone know a fix for lightkeeper not giving me my next quest? been stuck waiting for a new one to pop for about 3 days now.

[random pewter]

which quest

[small ice]

IS BATTLESTATE STUPID OR SOMETHING

IVE BEEN TRYING TO GET THIS ERROR MESSAGE REMOVED FROM MY ACCOUNT SO I CAN PLAY THAT GAME FOR MONTHS NOW AND THEY JUST KEEP SAYING THE SAME THING

[slim spruce]

@small ice please don't show your IP. Do you get this error on the website at escapefromtarkov.com ?

[small ice]

REMOVE THE SUSPICIOUS BEHAVIOUR MESSAGE OFF OF MY FUCKING ACCOUNT

I GOT IT ON THE LAUNCHER IVE BEEN TRYING TO CONSULT THE SUPPORT TEAM TO GET THE MESSAGE REMOVED FROM MY ACCOUNT FOR FUCKING MONTHS AND THEY JUST KEEP SAYING THE SAME THINGS INSTEAD OF DOING ANYTHING

[slim spruce]

Do you get it on the website too?

[small ice]

NO

[slim spruce]

Then answer their reply.

[small ice]

I HAVE ALREADY ON THE WEBSITE WHEN I PUT IN A SUPPORT TICKET THEY SAID THE EXACT SAME THING TO ME AND GOT ME NO WHERE

[slim spruce]

Only support can remove this please answer their questions.

[small ice]

I ANSWERED THAT EXACT QUESTION AND TOLD THEM MY ISSUE AND INSTEAD OF LISTENING TO ME THEY IGNORED IT AND KEPT ASKING ME THE SAME FUCKING QUESTION??????

[narrow fiber]

Game is poorly optimized. a faster cpu and fast ddr5 ram will improve performance more than a gpu upgrade for the most part

[small ice]

dude the support team is fken useless I must say

[narrow fiber]

maybe dont be sus

[random pewter]

That is correct until some point but as i've mentioned ryzen 7 5800x3d isnt that big of a bottleneck @ 1080p 240Hz for 7900GRE

Theoretically i could put in a 4090 and still get more power

[narrow fiber]

yeah my 3090 rarely goes over 40 percent usage.

[slim mist]

my game freezes when i full auto i got 1300 hrs on this very pc idk what happened ive even hard reset my pc somebody please help

[slim spruce]

You mean freezes when you shoot?

[random pewter]

resolution?

[slim mist]

yes

[narrow fiber]

1440p

[barren citrus]

Sorry to ask it here , nobody in PvE even answer. Does lightkeeper is fixed atm ? I have a blocked DSP somehow

[slim spruce]

AMD graphics?

[random pewter]

and cpu and gpu?

[narrow fiber]

5950x

[slim mist]

yes

[slim spruce]

solution here #community-support message make sure you click you have nvidia

[slim mist]

i dont have nvidia

[slim spruce]

Exactly, please click that you do to fix this.

The problem is due to nvidia items on your machine.

[narrow fiber]

dont go into the hideout and it should work

[slim mist]

ahhhhhhhh thanks

[barren citrus]

weird but ill try thanks

[narrow fiber]

make sure you try after a fresh launch

[barren citrus]

of the game ? or a raid ?

[narrow fiber]

of the game

make sure preload hideout is off too

[barren citrus]

without restarting the game and preload on i have encoded atm

[random pewter]

70ish fps

[narrow fiber]

thats pretty good on streets

[random pewter]

maxed out settings, lowered settings power stays the same

[barren citrus]

its the worst map for fps testing

[narrow fiber]

again its cpu bound

[barren citrus]

Its the map problem

[narrow fiber]

try disabling hyperthreading or use process lasso to disable hyperthreads

[random pewter]

where can i find that

[narrow fiber]

smt in your bios settings

[barren citrus]

bios i gues

[slim spruce]

disabling SMT on the whole system will lower performance for everything else too

I'd just do it for the game with process lasso

[random pewter]

tried already disabling Re-Size BAR and still the same

[barren citrus]

actually , waiting for a better optimization of street is my bet

[narrow fiber]

rebar wont change anything since tarkov doesnt support it.

https://bitsum.com/.

@random pewter you launch process lasso then launch tarkov right click tarkov select affinity and select disable smt.

should improve performance but we are waiting for the devs to optimize streets and the rest of the game.

[random pewter]

In theory

I got 273W suction rn but I turned up 2x sampling

We making small progress

[narrow fiber]

the in game fps reader also effects performance

[random pewter]

ikik but i cant send you an SS of amd overlay

[narrow fiber]

ah

[barren citrus]

This reminds me when nikita say's once time on a stream , using the ingame fps display lower ur fps

[narrow fiber]

still 76% util lol

that an offline with no ai?

[barren citrus]

You have 100+ fps isnt enough ?

[slim mist]

@slim spruce still happening i did everything in the pictures

[random pewter]

Think like this, if you had a 800hp car and drove 60mph/h whats the point of owning the 800hp

[narrow fiber]

the game is poorly optimized. im right there with you.

[barren citrus]

I'm in EU we use km/h so i cant figure out

[narrow fiber]

unless youre using supersampling or running at 4k+ your gpu will be underutilized

[narrow fiber]

800 hp 100km/h

[barren citrus]

i mean 100 fps on street is enough for me

[random pewter]

It hits 90+ util, I was alt tabbed out and couldnt send you proper data

[barren citrus]

even with my huge config

[narrow fiber]

it depends heavily on where you look and a live raid will have lower fps than a offline with no ai

[random pewter]

100+ish @ the most laggy area on streets

[barren citrus]

that's amazing

[narrow fiber]

quite good for tarkov

[random pewter]

Offline though

[barren citrus]

no ai ?

[random pewter]

Without AI yes but I could simply turn donw a bit graphics since they are maxxed out rn

[barren citrus]

still pretty good

[narrow fiber]

yourframerate in tarkov is limited by your cpu

and their shitty optimization

[random pewter]

hopping on online raid rn scav ofc,.

ik that but since I don't own 1440p monitor yet thats my best shot @ using my gpu

[narrow fiber]

weather and time of raid also effects fps

[random pewter]

ik, thats with or without lasso?

[narrow fiber]

with

[slim spruce]

Did you tell the program you have nvidia graphics card?

as in the pictures exactly?

[narrow fiber]

lasso does the same thing as "only use physical cores" in the game except it works all the time. that setting in game only works on the first raid after booting the game.

[random pewter]

is there any way to set it just for one game to work or?

[narrow fiber]

yep its per game

[slim spruce]

You can set affinity in task manager

for only tarkov exe but you must do it every time you launch it

[narrow fiber]

its also benefitial for other older games that dont use many cores like skyrim or fallout

[slim spruce]

every even number is a hyper thread core, but the intel power savings cores are all single cores, so don't skip any of those, ignore them

[narrow fiber]

you can set affinity in lasso and it applies only to tarkov every time you boot it]

https://www.youtube.com/watch?v=RLw31O_9Nqo

[jagged nacelle]

Hey guys, someone know a fix to get verification mail on my ICLOUD ? I get a new PC and the support didnt helped me. They told me to reach Apple and yes i already did and they said "There is no issues with ur iCloud pls contact the sender of ther mail" so what in the hell can i do .....

[slim spruce]

see here for help https://www.escapefromtarkov.com/support/knowledge/431

[slim mist]

yea i did i just did it again ima test it out

[slim spruce]

reboot once doing it

[random pewter]

ill try to set it up rn, ill let you know if it works better or worse xD

[slim mist]

i did

still happening

[cedar sand]

@jagged nacelle Please use less line breaks to explain your issue, thanks

[jagged nacelle]

i said i tried all of these and apple just said i can try to add bsg as contact with mail and i also dont get mails and the support from the website just copy paste the stuff from ur link. there is nothing in spam folder or smt and i wait for 2 days now....

[snow copper]

so when is nikita going to fix the 100% boss and goon spawns at fortress at night in PVE? or when are the PMCs going to stop spawning in groups of 6 or more at a time on customs also in fortress? when are cultists going to spawn again on customs "ive done 40 or so raids over the past 4 days 15 of them today after patch hoping things got fixed... they apparently didnt.

[narrow fiber]

sick

[remote owl]

Anyone know why my game won’t install or update it just stays at 0 percent, tried reinstalling multiple times and it doesn’t move

[rain light]

So what's the fix for this backend error BS. I didn't have an issue with it prior to today's patch. BSG support only knows how to give bot responses to tickets claiming they need video.

[slim mist]

@slim spruce for some reason when i go into my task manager and end beservice i can shoot perfectly fine

[slim spruce]

Well then you get kicked anyways for a battleye error.

You need to copy the images exactly

[slim mist]

i can play pve i cant play pvp and i did 3 times it didnt work i can show u if u want

[slim spruce]

so every time you shoot you freeze?

not just full auto as you said

[slim mist]

i can single fire shoot just not fast and when i put it on full auto its impossible

[slim spruce]

When did it work last without this?

[slim mist]

at the beginning of this wipe

[slim spruce]

Reinstall your amd graphics driver in the factory reset option and reboot

it's another problem not the one I thought

[slim mist]

how do i do that?

[slim spruce]

upgrade the gpu driver as normal and choose factory reset in the options

[slim mist]

ok

[slim mist]

@slim spruce any other suggestions lol

[slim spruce]

a bios update

[slim mist]

how do i do that

[slim spruce]

It's very technical and has many risks with it if the pc shuts down while you do it.

[slim mist]

ok then nvm lmao thanks for the help anyways

[slim spruce]

from what you are describing I bet the bios update will fix it

you get a fat32 formatted flash drive, put the bios file on it, boot up in the bios and update

[misty rune]

anyone know or guess when PVE standalone will release

[fluid grove]

is there anyway to get lightkeeper to give out quests again? I completed Missing Informant, 3 days ago and still cant get anything from him?

[slim mist]

@slim spruce its def something to do with the anticheat other games with the same anticheat have the same problem

microsoft said the same thing lol

[slim spruce]

bios update

[buoyant ferry]

Has any one ever gotton a task from fence that says “eliminate scavs” with no number

#screenshots check that for explanation

[normal crystal]

Anyone know a solution to error 228 cant reach loyalty level requirement? Ijust got level 30 and am trying to upgrade my generator and it happens every time

[slim spruce]

which one for what items?

[fallow marten]

Why? (PVE) trying to upgrade workbench lv 2 to 3 im lv 3 mechanic already

[slim spruce]

get some more loyalty level and try again

it might be .999 or something

[fallow marten]

like rep?

[slim spruce]

yes for that trader

[fallow marten]

i have 0.39 rep for mech

and requirement is like 0.33 or 0.35

ive restarted my game twice and still no go

[slim spruce]

the error is usually right

[fallow marten]

well yea.... but ive done what i could without doing another task

so ig ill do another task

[pallid garden]

Does anyone know how to move Tarkov from one drive to another? I ran out of storage on my C drive and cant update

[fallow marten]

copy files

[slim spruce]

uninstall and reinstall if you care about technical things, but otherwise cut and paste the game folder and use the launcher to "set the path" to the new folder

[fallow marten]

too add on to what you said.... this set path button

[slim spruce]

yeah

[normal crystal]

It is for Generator, and items are spark plugs, relays, mechanical parts ,motors and thats it

[pallid garden]

How do i fix this? Tried Repair twice already but did not work

[fallow marten]

do a full reinstall

[fallow marten]

okay you were definetly right...

[pallid garden]

Trying to download on a different drive. Does this mean I cant?

[cedar sand]

You must create a subfolder for the game on that drive, you cannot do it directly into the D:\ directory

[pallid garden]

OK thanks

Im stuck on this now, after a few minutes it will go back to the install option and repeat the same thing

[vivid briar]

Gotta ask but wipe is early August, does anyone know a possible date? Does that mean it could be from August 1 to August 10th or?

[cedar sand]

Go to launcher settings in the top right, change the temp directory to a drive with more storage

[vivid briar]

Can u answer me pls 🙂

[cedar sand]

No because no one has a date

[vivid briar]

Okay but roughly he said early August correct?

[fallow marten]

No one even knows if it will actually be August

if i know nikitas track record. hes gonna charge us $250 to wipe our accounts

[sick needle]

We have detected unusual traffic activity originating from your computer network.
Your IP has been temporarily blocked.
id: f5906 ab
zsn: 20240424162001

these bastards don't respond to emails but is it possible??? dickheads

and I don't understand why I have no trace of the emails I send to him in sent mail

but a solution to this s...t

[stone ferry]

Whenever i try loading on lighthouse i get server connection lost, and this shit only happens on lighthouse no other map, any suggestions on how to fix ??

[weak shale]

Hey! You are having an issue with the website, right? Note that you can install any Browser VPN available out there and resolve this matter temporarily while the team is processing your report.

[chrome mirage]

DSPT still blocked since last week even with the patch that was supposed to fix it, is it just in Local or on server too?

[solid kraken]

any support on changing email or do i have to email bsg for that

[weak shale]

Only via the official e-mail. Please note that e-mail will be changed only in a proper, definetely needed case.

[weak shale]

Issue has been passed on to the team. Being investigated as of now.

[solid kraken]

email i used to create/purchase has been compromised, i emailed BSG because im still signed in via browser and left a support ticket. hope i can get back in as i purchased back in may of 2019

[weak shale]

Yeah you just e-mail them via another e-mail and specify the situation, explaining it in detail. If you don't get any replies, check the Knowledge Base for the reasons why this may be happening.

[native fern]

yo im getting a error and i cant go to error support mind if anyone know how to fix suspicious behaior cf-ray?

[short oracle]

help me my gunsmith is not accepting

[blazing vine]

extracted twice, got 15k exp and leveled up to 35, got out and i was exactly where i was at before that raid, did two more and leveled up past 35, go back to the main menu and im still 34. ? The fuck kinda update yall doing, at this rate SPT is going to kill tarkov lmao atleast they fix issues but hey atleast the survey button is moved to the right.

[random pewter]

@narrow fiber decided to install 3060ti back in my pc and these are the results

From yesterday's AMD galore

[jaunty relic]

This is getting ridiculous. How do i get in contact with community staff?

[fluid grove]

is there anyway to get lightkeeper to give out quests again? I completed Missing Informant, 3 days ago and still cant get anything from him?

[vapid apex]

I think the angrier you get the easier it is to contact them

[lofty moon]

Is this the correct place to ask PC builds technical questions?

[vapid apex]

Shoot

[restive edge]

how do i improve loading times for scav and coop runs on PVE ?

[lofty moon]

General question
Just looking for advise on the best AM4 and AM5 budget ($1k) builds for Tarkov.

[latent barn]

Can suggest a 5800x3d, b450 board and 32GB of decently fast RAM, rest is up to you, if you can and are willing to buy used, you can fit something like a 3070 in there too

Should play Tarkov well enough up to 1440p

[lofty moon]

Thanks

[honest cloak]

is it logical that m856a1 one shots a killa helmet with zabralo on

i literally just went with a pkm killa mask and 6b43

[cold magnet]

Hello can i speak to a moderator or somone like that?

Thanks

[hasty atlas]

Hey there. I am having trouble getting past cloudfare on the EFT site and have tried a number of things. im just trying to get the installer, What should I do?

[jagged radish]

use another browser, try using doing it with ur phone browser, could be as well some issues in their end as i know some people having trouble to connect to servers since some mins ago

[deft epoch]

I killed Sanitar and completed the Task but still don't have access to Terragroup Employee and I still have Colleagues part 3

Also, I have completed samples.

[slim spruce]

see here https://prod.escapefromtarkov.com/launcher/download

[crisp sierra]

Is anyone else getting this? Reinstalled & still no luck

[true zodiac]

Yes. The same! 😦

[fierce cedar]

it's good to see that i'm not the only one getting this issue. Not gonna lie it's starting to be boring at this point... They make updates that doesn't work, gets the game to not work or even corrupt some files in some computers.

It feels like they don't even try their update before launching it

Btw isn't this version of the game we're downloading the exact same as the last one we did yesterday or something like that ?

[lofty agate]

yeah i do have it as well, i am reinstaling rn

i reinstalled and it works

un install then install

[vapid apex]

Using a vpn?

[crisp sierra]

I just reset the launcher and it worked. Doh...

[abstract quest]

hi all , goons 100% spawn has gone?

[bold epoch]

are you talking about customs

[tawny venture]

what was in the hotfix besides not fixing lighthouse?

[abstract quest]

yeah , they customs been ready?

[flat crescent]

I killed a PMC on streets PVE and then died from nothing like this, what is the meaning of this

it wasnt a mine or a out of bounds sniper etc.

[young jackal]

do you keep the extra pockets from wipe or profile reset on pve and pvp?

[cedar sand]

If you kill AI, they could have decided to pull out a grenade, if they were anywhere in that process, even by one millesecond they will drop a grenade on their body when they die (like matrydom in cod), the grenade is often invisible and/or silent, if you kill something in PVE, give it a few seconds before running to its corpse

[bold epoch]

Yeah the goons don’t have 100% spawn rate on customs anymore

[elder wadi]

i cant play eft because on the launcher it says i need to repair the files and after its done loading or whatever it just says i need to repair it again and again ive redownloaded the game idk whats wrong

[slim spruce]

@solar cipher enable dms to use mod mail

i got him anyways

[solar cipher]

It won't let me DM the support bot XD @pastel stratus I hit create ticket and it won't go to DMs.

I blocked it (was spamming me with random bot messages not for me) but went to unblock it but it just says its an app not user so can't unblock it, tf? XD

[slim spruce]

look for tarkov modmail in your blocked list

[solar cipher]

I did it's not there, I think because it's an "app"

[slim spruce]

use the other reaction in #discord-mod-mail

@jagged echo unblock this account

[solar cipher]

Both do nothing unfortunately. I only intended it to be blocked for a day but I know this is technically my fault XD

YES ty, I had the other one's ID but not that one

[solar cipher]

Huh it says it isn't blocked ;-; still cant DM it though

[slim spruce]

??modmail

[white steppe]

Hello! In order to use modmail, please open your DMs to server members.
If the previous does not work ; will have to adjust your per-server Privacy as well.

https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png
https://cdn.discordapp.com/attachments/983260800791756820/1047686581575766047/image.png

[solar cipher]

Oh yea I forgot I toggled that the other day because of some weirdos...ty

[remote drift]

Hey can someone help me. Ever since the update my entire game is running so badly

Need help asap with finding a fix to all this.

[sharp forum]

anyone else having the issue of no pmcs spawning in factory pve?

[light grotto]

anyone know if light keeper is fixed yet?

[glass rain]

do I have to use the initial equipment for this quest or i can run my own weapon with a suppressor?

[deep axle]

hi i just was in a game with 2 god mode hackers that carted a goon(?) to me so i couldnt report them

please is there a way for me to give my account info or somthing to an admin of sorts and they could check my match history?

[slim spruce]

If you can't report them they are AI

[deep axle]

no see you didnt read what i said

[slim spruce]

Oh well you can't report them sorry.

They have to kill you.

[deep axle]

yeah idk man can you ask someone in a higher position cause its ruining the game
hackers are resorting to real subhuman lvls of getting away with it

[velvet sigil]

My partner's game freezes every time she dies or extracts.

If there is any audio (such as gunfire) going on, it will keep playing until the game unfreezes. Once it does, she hears the game (including up-to-date audio) for half a second before getting to the post-raid menu.

Any ideas to fix this? It happens every raid and it started very randomly. It used to be fine.

[snow copper]

so. question "i wont rant this time" is there a particular reason Reshala, the goons and roughly 20 or so PMC's all spawn 100% of the time on customs at fortress? ive been asking for any kind of information on this particular issue since the patch before the most recent. ever since they made PVE local hosting.

[orchid hollow]

any update on item transfer bewteen the two games? still seems bugged for me

[high galleon]

i keep getting this error when trying to upgrade

[slim spruce]

get more loyalty with mechanic

you might be on .999 or something

[warped adder]

i've been trying to transfer crates and a lega medal from arena and they keep just dissappearing

i transfer them from arena, then i go to main game, and they arent there

but when i do it with roubles or gp coins it works just fine

[slim spruce]

@alpine thorn yeah use #discord-mod-mail with screenshots that show discord

[alpine thorn]

ok, will do. Thanks!

[terse scaffold]

Ey there! im having an issue trying to enter the game can someone help me?

[cobalt spoke]

Major lag after recent game updates, no sure what's going on.

[restive edge]

can someone help me my " loading loot " is taking forever everytime i play online

[snow copper]

so. question "i wont rant this time" is there a particular reason Reshala, the goons and roughly 20 or so PMC's all spawn 100% of the time on customs at fortress? ive been asking for any kind of information on this particular issue since the patch before the most recent. ever since they made PVE local hosting.

[faint nova]

I upgraded from EOD edition to Unheard edition, and PVP was applied right away, but not to PVE. What should I do?

[vivid briar]

Hello, can someone help me why I get this error code ? If I want to play a match and I choosed the class after it I get this error code and I need to return to the match this is arena and I always get this no matter if it's an unranked or a ranked, if someone could help I would really appreciate that. By the way I got the eu version of the game and I live in the eu and also play on eu servers.

[rustic juniper]

hello it's normal when pve on street there are so many scav and others it's unplayable you should think about doing something at the pve base it wasn't for people who don't have much time.

[vivid briar]

It's not eft it's eft arena

[astral mica]

Do you guys have VRR enabled in windows setting when playing tarkov?
Sometimes the animations of AI are messed up (often too fast, like sliding, missing some animation frames) and wanted to check the culprit.

[knotty temple]

I've had classes re-locked on arena? Any ideas? Pure tripe

[flat crescent]

I mean I dont recall immediately running to it, I think I went after like 5 seconds or more

[knotty temple]

No, tier 3 kits i unlocked are now locked.. i can read. insulting to think otherwise.

[fierce heart]

I've not been gaining EXP in solo raids for a few days now. Patch introduced this bug a few days ago and none of the hotfixes or updates have fixed it. Anyone know how if BSG has acknowledged this issue?

[fierce heart]

Same here

[pure pilot]

Lossless Scaling is it ban reason?

anyone staff can answer me

[slim spruce]

You're banned? Which error?

[pure pilot]

im not banned, im using Lossless Scaling for more fps but Tarkov Turkey discord do comment for third party softwares

[slim spruce]

It is not recommended to use third party software with the game.

[pure pilot]

he is saying we dont care if you banned

[pure pilot]

yes, but so many peoples using Wallpaper Engine but dont banned how long

this program not change my in game settings, gameplay

[slim spruce]

wallpaper engine doesn't mess with the game.

If you have to make up reasons about it better not use it.

[pure pilot]

but it's third party software?

[pure pilot]

will i be ban?

[slim spruce]

bsg can't make statements on every software. the wisdom is not to use any of it

use the built in FSR or nvidia dlss

[pure pilot]

they are usless

will i be ban can't get support?

[snow copper]

so. question "i wont rant this time" is there a particular reason Reshala, the goons and roughly 20 or so PMC's all spawn 100% of the time on customs at fortress? ive been asking for any kind of information on this particular issue since the patch before the most recent. ever since they made PVE local hosting.

[cyan scroll]

is it possible to ask the reason for my friends server ban hes hella confused as hes 15 and doesnt use any cheats or as we both imagine any other bannable things but apparently hes banned from the discord {CL1PPEDD}

[slim spruce]

that user is not banned. If he is, he is not telling you about an alt

[cyan scroll]

oh he may have dif name in here

oh sry nvm he said he was banned but thats his name so idk if he just accidently left or something idk

[mighty pawn]

Can someone help please?

I even get better ping on my laptop to europe north and central which has very bad wifi connection. So it's most likely not my connection either

[slim spruce]

does this happen when not on an extender?

[mighty pawn]

No I just tried it on my laptop, which has very bad connection. But even with wifi I can connect to the other servers with 50 ping

[broken heron]

First things first. Have you tried the good 'ol restart the router?

[mighty pawn]

Yess and redownload the game

[broken heron]

Restarted computer?

[mighty pawn]

Yes, I have had this issue for years now with tarkov. Never really thought it meant much, but queue timers are getting incredibly long at times and ping is very high, so i thought id change servers but I cant

[terse kindle]

Any chance you can get a big ol ethernet cord?

[broken heron]

Is the internet fine otherwise on your cumputer? Just a tarkov issue with serverd and ping?

Like, the issue is solely tarkov?

[slim spruce]

Do you have a VPN to a nearby location to test?

[mighty pawn]

Yes the internet has always been perfect. Every game i run gets 20 ping at the most and sadly no i cant get a cord all the way up

[mighty pawn]

Not really, i also just tried to connect my laptop to my wifi extender and test pings. It gave me 24 ping on europe west with my laptop connected to the extender.. So I dont think its my network

[slim spruce]

It's likely bad ISP routing. You might need a VPN.

[broken heron]

That's the only thing I can think of, too.

[mighty pawn]

Even though my laptop doesn't run a vpn either?>

[slim spruce]

If your laptop doesn't have this problem the first computer is on a VPN or something

[tame loom]

hey guys i got a problem, my game keep crashing when i play pve with my friend, i got no error message, no date logs and the problem seems to be coming from eft. i didnt have any problem a week ago. I know the code of EFT is shit since the devs are what they are... utter R*****, but still....

[snow copper]

so. question "i wont rant this time" is there a particular reason Reshala, the goons and roughly 20 or so PMC's all spawn 100% of the time on customs at fortress? ive been asking for any kind of information on this particular issue since the patch before the most recent. ever since they made PVE local hosting. ive called for help twice and not a fuck you what do you need, nothing. like something would be nice

[slim spruce]

You should be nicer if you want answers.

[tame loom]

Maybe the devs should do their jobs instead of doing some 250e bullshit edition :)

[dim saddle]

does someone knows this error? I cant complete the Quest :/

pretty sure there is a problem with the factory cellars key 😄

after game restart problem was fixed but next one ist there 😮

[snow copper]

i was nice a week ago. not getting any kind of help in any way shape or form tends to make people less nice over time

[terse kindle]

Wait hold on

How exactly does your wifi card work, do you have two little antennas on the back?

[mighty pawn]

On my laptop or PC?

[terse kindle]

PC

[mighty pawn]

On my PC i dont use a wifi card or have any antenna's that I know of. I use a cord thats connected to my wifi extender

[terse kindle]

Ah okay, well if your laptop is running fine with the net, I think your ethernet adapter driver/hardware may be acting up, do you have more than 1 ethernet port at the back of your PC/

@mighty pawn

[mighty pawn]

yess it is which is why its so weird. And no i dont have another, but that shouldnt be the problem, because any other game i play has 20ms its just tarkov related..

[terse kindle]

Guess you're right, thats a true toughie there man, if its any consolation 120 ms aint that bad until you can figure it out

[mighty pawn]

Yeahh.. i guess soo

[terse kindle]

Sorry man. Wish I could have helped you figure it out

[lavish swallow]

anybody else taking ages to load in since the last update

like I'm loading into started raids everybody been running around for like ten mins already

[onyx wagon]

how to get quest "TerraGroup Employee" ? i don't have it .

[cedar sand]

Have you completed 'Samples'?

[onyx wagon]

yes , done

[cedar sand]

Then I would open a support ticket, if you have completed Samples and Sadist you should be given the task

[onyx wagon]

yeah , therapist says "don't kill sanitar" , but i already did , but she still not accepting his death 💀

[gentle moon]

I reinstalled battle eye and now when I launch the game it closes after 5 seconds if you could help that would be great

[slim spruce]

do you have the game and arena installed to the same folder?

with all 4 exes in the same directory?

[gentle moon]

no I do not have arena installed

[slim spruce]

verify integrity of game files

[gentle moon]

I have done that already

[slim spruce]

no repairs?

[gentle moon]

nope

[versed thicket]

did they nerve interchange on food pve side?

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/441

[pure pilot]

lossless scaling is ban reason? i want only answer

[gentle moon]

File not exist. File: "BattlEye\EULA.txt I have tried verifying the files and it does not reinstall the eula.txt file do you know if there is any other way to download it?

[slim spruce]

I'll dm it to you

[gentle moon]

Ok thanks

[pure pilot]

anyone give answer?

[slim spruce]

you will not get a different answer than the one I gave

[pure pilot]

yes or no?

[slim spruce]

no

[pure pilot]

thanks

i meaned not bannable program right?

[slim spruce]

it's fine

[pure pilot]

thanks

[pure pilot]

let's say im banned where found a support?

[slim spruce]

you do not

[pure pilot]

why?

[slim spruce]

use third party software at your own risk

[pure pilot]

but it's not hack or not change my gameplay

[slim spruce]

If you are asking and are concerned, don't use it.

[pure pilot]

im concerned because it's not hack

[slim spruce]

You are making me weary. Stop asking please.

[pure pilot]

it's only third party casual software

nah okay

[keen swift]

https://medal.tv/games/escape-from-tarkov/clips/ifRjz3VIyyXwDkf3I/d1337PRe75bc?invite=cr-MSxpem4sMTc1MTk2NDc4LA

could anyone explain how i died?

[slim spruce]

scav dropped a grenade, and it was silent

[keen swift]

aint no way bruh

[versed thicket]

Did they nerf interchange food run?

[round spire]

I was low level below level 10 and stopped playing tarkov for long then when i logged on I found my level is 17 with same kit unchanged, is this due to the sync that happened with arena or for another reason ?

[zenith palm]

Upgraded account and did not receive anything.

[humble oak]

restarted game?

[zenith palm]

multiple times

[slim spruce]

What did you have and what did you get?

[livid fulcrum]

When I upgraded to unheard edition from EOD I got everything on PVP after restarting game and had to wait a week for it on PVE

[slim spruce]

It will come soon. It might be a few days max.

[livid fulcrum]

I’m good I got my stuff. Was just letting other guy know you gotta wait a bit if it’s for PVE

[harsh tree]

Hello so I bought the unheard edition but my pve game hasn’t change like more space in the inventory more pocket etc. It worked on my pvp zone do I have to wipe the pve stuff ?

[humble oak]

bro the suffication of loot man..... please fix this

[ornate cobalt]

takes more than a week to get the things

[harsh tree]

Oh

Thx for the answer

[ornate cobalt]

ya welcome

Is it just me or the goons are like on every map at the same time ??

[harsh tree]

I feel the boss spawn rate has increased

Now in almost every game I can counter tagilla in factory

[ornate cobalt]

didnt notice that but its so true i get him every raid

[harsh tree]

Maybe it still have something to do with the training menu stuff

[abstract pollen]

II got a Intel 7 10th gen and a 1660 ti on a windows 10 system. is there any graphics or settings i should rely on to improve frams. was getting 70fps on streets now getting mid 25s

[ornate cobalt]

put the render distance to the minimum if not already, i think its the setting that influences the most fps it wont impact negatively your gameplay as the minimum render distance is the max distance you can see people at anyways, it wont reduce the distance you can see them at

[slim spruce]

@twin oracle English only please

[rough radish]

any setting recommendations?

[solar field]

yo, i keep getting "server lost your connection" on both Pvp and PVE when i try to queue into a raid, PVE only happens when i queue with a friend

my ping never goes above 100 too so..?

[ornate cobalt]

what region are you playin on ?

[solar field]

I tried EU west, EU East, EU Central and ME Dubai

was floating around 110 on ME dubai

[ornate cobalt]

even though you will maybe have more ping, try playing on NA servers, they are the most stable ones

i think the problem might come from your firewall as the servers are currently all operational

[solar field]

kk will try

alright, will test on U.S west

[ornate cobalt]

If NA doesn't work neither, try restarting your box, also, loading textures takes your internet, even though it sounds weird, lowering your settings might help being more stable

[solar field]

settings at lowest, wdym by restarting your box?

[ornate cobalt]

your internet modem/router

[woven lance]

Do i drop a video of an glitch here?

[solar field]

didnt work, also tried to connect to a different network but didnt work

[ornate cobalt]

honestly i wouldn't know on this one, what are your components ?

[solar field]

1650
i5-11300H
24 gb ram

[ornate cobalt]

do you have good performances usually ?

[gusty whale]

how can i improve FPS when using high magnification scopes? i run a constant 60-90fps but when i aim in with a 4X+ scope it drops down to like 20 with freeze

[ornate cobalt]

its a bug in the game, everybody has it, because when you scope, your game renders twice, but you can reduce your render distance to get 40-50 fps, also, the last patch made it even worse than it was before

[solar field]

yeah, usually i never drop under 80 fps

[ornate cobalt]

if switching networks doesn't help i think it comes from your firewall, try switching your network to a forced ipv6, helped a lot of people

to do so if you are on ethernet go to your settings > Network & Internet > Ethernet > IP assignment > Set to manual and switch to IPv6
if you are on wifi go to your settings > Network & Internet > Wi-Fi > [your network name] properties > IP assignment > Set to manual and switch to IPv6

if it doesn't work set it back to automatic and the last advice i can give you is try reinstalling your game

[little talon]

Hey gang, I just bought the $10 PvE on the website but when I launch the game it doesn't let me in. Did I do something wrong or am i overlooking something?

[slim spruce]

the coop mode is not pve, that one is for offline coop with no progress

[little talon]

Well shit, what did I just buy with the Co-Op Upgrade then?

[slim spruce]

You can play as if it were an online raid but in practice mode

you can play this with others

there's no progress

[little talon]

So, is that the "Practice Gamemode" option when you launch a raid or is that the box on the lower right hand side of the main menu?

Sorry if this is confusing I'm just confused at the different modes these guys have lmao

[slim spruce]

pve is not for sale yet separate

[little talon]

Sick, thanks

[hexed garnet]

can someone help me troubleshoot on why im having red dots flashing in my game please
come to a channel i can ss

[slim spruce]

like this green and pink?

[hexed garnet]

its differnt

[rare shadow]

show us

[hexed garnet]

can i go in a channel with you

[slim spruce]

try to get a screenshot

[hexed garnet]

bro it litterly random and very fast

[rare shadow]

get a clip?

[hexed garnet]

can i not explain in a call?

it would be simpler

[rare shadow]

I currently cannot, plus if its an issue we can pass along, they gonna need vid

[hexed garnet]

ill wait untill you can then

[hexed garnet]

I got it

[whole ferry]

is that your only gun?

[hexed garnet]

yes

[whole ferry]

do you have a tac device on your helmet?

[hexed garnet]

no

[whole ferry]

cus it looks like a red dot is being flashed at your face

[hexed garnet]

i know

[whole ferry]

wack, has it happened several raids in a row?

[hexed garnet]

i happend when i got win11

[paper imp]

I KILLED SANITAR AND COMPLETED SAMPLES BUT STILL HAVENT GOT THE TERRAGROUP EMPLOYEE TASK, PEOPLE ARE SAYING ITS BUGGED BUT ANYONE HAVE A FIX?

[pallid garden]

Im launching tarkov and its launching arena instead and it doesnt even load

[slim spruce]

Did you install both games to the same directory?

[pallid garden]

yes

[slim spruce]

Unfortunately both games are corrupt and must both be reinstalled to their own folders.

[pallid garden]

bruh thats gonna be 2 hours

[hexed garnet]

has enyone have a clue on whats happining to my game?

[abstract quest]

Hello everyone , middle claimor field

[prisma pelican]

Interchange is quite literally unplayable

[vernal cipher]

the game keeps crashing now 30 sec on startup

[floral gorge]

Hello,
i want to purchase the game but i keep getting an error on registration. and can't really find a support area

[cedar sand]

What error?

[cedar sand]

You must use a different email domain

Gmail is the best

[floral gorge]

aah.. ok. time to make an gmail then 😆

[cedar sand]

some providers have issues recieving emails from Battlestate Games, so they cannot be used to create accounts anymore

[floral gorge]

Gotcha Thanks

[mint swan]

hello, i bought the co op mod and close the game and reopened it , i still cannot access pve what am i doing wrong?

i thought co op is the pve thing

so what is it if you dont mind telling me abit more

and after buying it how long it takes to get it accessable?

so whats this?

alright, how to access that?

and you buy the unheard from the website directly right?

how to upgrade it

[gritty ferry]

some players use a bug in pve；
https://www.bilibili.com/video/BV14w4m1Y77U/?spm_id_from=333.337.search-card.all.click&vd_source=80214bc07c7d6ce6ce4707bdb431ce9e

[mint swan]

alright done, how to upgrade my client now to get the stuff?

i got the mail, and relogged everything i think am messing something up

i think i have to reset my account fully?

i just got the things in the pvp zone but not in the pve zone

only on the pvp mode i got the system mail but nothing on the pve

yes

i have EOD before this

i did but i wanted to get my friend into the co op firstly and when that failed i just go tthe unheard thing

[glass rain]

where can I find a lists of all quests required for kappa?

[mint swan]

thanks for the info, ill just wait for the pve system mail

[haughty horizon]

Has anyone gotten this error im level rep and roubles spent to have mechanic level three and can purchase his lvl3 items but it wont let me upgrade the generator

it says upgrading but still has upgrade option and its done this once already

[cedar sand]

Other users have reported this issue, gaining literally any reputation with Mechanic resolves it

[haughty horizon]

ah icic tyty

[wary drift]

tarkov wiki has the list, just google kappa quest requirements

[cedar sand]

It is a rounding issue yea

[glass rain]

thx

[wary drift]

of course 😎

[haughty ferry]

why am i getting server disconnect on most maps

[idle mesa]

does anyone know why the game wont download i got the launcher but when i download it all it says is calculating time and after a while stop downloading entirely

[robust loom]

Why is this allways happening to me I opened a support ticket on the website, that took 2 days to get a reply from them and after that reply they have gone silent for 3 days with no response.... and this is not the first time this happens.

[flat compass]

I want to change my e-mail address because I no longer have access to my old e-mail address.
Do I need to purchase a new game?

[robust loom]

No, It will probably take a long time to get it change but you can open a ticket on their website. I am going through the same thing and it took me like 6-7 months. They will ask you for a bank account extract with the payment (if you payed via bank/card) first 4 and last 4 numbers on the card, ip adress, some nicknames used in game, original email, etc. it is best to open a ticket and see what they say.

My case took this long because it was a bit different, my card that was used to purchase the game expired overtime since i bought the game in 2020 and I had to take contact the bank and ask them about the card so mby you will have more luck than me and not take so long

[flat compass]

I bought it with the card that came with my cell phone, but I lost the information on the card when I changed my phone model... I wonder if it will be hard to recover it...

[flat compass]

It's going to be tough to recover the account, not very likely from the looks of it, thanks for the kind words and the help!

[robust loom]

no problem man, i hope you can recover it

[hidden briar]

my game is just giving me high ping and kicking me out of raid, yesterday and previous days were fine now its not. ran speed tests and tested other games not a single problem, restarted pc and modem and still happening. anyone heard of this before?

my region is set correctly, but its got higher ping then other countries for me. as soon as i try join a server it just spiked to 450+ ping

ran a test at the same time the game was showing 450 and the speed test read everything normal and correct

[autumn snow]

hey can someone help me because I’ve made an email to get help from battlestate but it’s been 4 days and I’ve only gotten the usual check spam/junk response. I rebuilt my pc not long ago and I’ve tried to install tarkov a couple times before but now my friends are playing it a lot and it’s just boring playing different games so I have tried to get into my account harder but everything I’ve been told like check spam, whitelist the email, turn off forwarding, contact email services, I’ve done it all and non of it works and waiting on support is just overall taking too long so can someone please help me

[hidden briar]

good luck getting an answer from battlestate man

[autumn snow]

I know only thing I’ve gotten back from them is the same thing they put on there website about it

[hidden briar]

so whats the actual problem mate?

[autumn snow]

Im not recieving the emails for verification

and ive tried all the ways people say that bypass it but nothing works

[hidden briar]

so have you got the launcher downloaded yet or you are still trying to get that downloaded?

[autumn snow]

I have the launcher an admin sent it

[hidden briar]

if you try do reset password just to get the link sent could you then maybe whitelist their email then try get another verification link?

[autumn snow]

Ive tried that

[hidden briar]

and you recieved the password link or didnt?

[autumn snow]

Didnt

[hidden briar]

ridiculous

[autumn snow]

Im not receiving any emails after i whitelisted them all

[brittle marlin]

i bought the game it took my money and its showing up as not bought on the eft website and on the launcher

im so confused on why its not popping up as bought even though i bought it and im on the correct account

[hidden briar]

yeah no good mate. not sure what else you could do

[hidden briar]

if you go to profile in the website while logged in does it say install anywhere?

[brittle marlin]

i installed the launcher but it says i have not bought anything

[hidden briar]

maybe try log out and back in? youve probably tried that though

[brittle marlin]

no i havent

[hidden briar]

did they send you an email confirming purchase?

[brittle marlin]

yes

[hidden briar]

yeah maybe try log out and in man even on the website too

[brittle marlin]

okay

still nothing purchased this stuff is broken

i spent $60 bucks on a game i cant even play

[hidden briar]

lol welcome to tarkov... where you wanna headbutt a knife every second day of playing

[brittle marlin]

except i cant play

[hidden briar]

good point

i can only imagine you will just have to give it time and hope it comes through

[brittle marlin]

alright i guess

there is just nothing i can do it says i purchased on my email but nowhere else

[hidden briar]

im having ping issues on internet thats completely fine, another guy is having email issues so maybe its just all server problems, either busy and slow or broken

hopefully they get it sorted

you didnt get a link in the email for download or something by chance?

[brittle marlin]

i got a link for downloading the launcher

[hidden briar]

honestly just sounds like they havnt registered you after purchase, obviously its taking its sweet time

[frail light]

oce servers shitting the bed for anyone else?

[hidden briar]

yeah mate

[brittle marlin]

if anything ill just get a refund if it doesnt come through today

[hidden briar]

few others got problems too, yet my mate had no issue at all

[hidden briar]

understandable mate

[brittle marlin]

would it not be easier to chargeback with my bank?

alright then ill email them

it will take a while longer but atleast i wont get banned

a dick move is them not sending me my game after i paid $60 for it

yep

like an hour ago i did that, i clicked the download link off the purchase email downloaded and logged in

yes the correct account of the one i bought it on

i bought eft

check dms

yes

this right? cause this is the site i bought it and its eft.com

[wispy marsh]

hi, don't know if anyone can help with this but for some reason every server is a high ping even my regular one is (OCE), my internet is fine with nothing else being affected, is this a fixable issue? (pic attached)

[brittle marlin]

a lot of people are having the same issue

its just an issue with the game rn, the game is really bugged i cant even install my game

[wispy marsh]

damn so its just unplayable?

[slim spruce]

what region is your game?

[hidden briar]

OCE servers seem to be fucked at the moment mate. Don’t stress about your Internet it’s their end

[safe tundra]

EUR

[slim spruce]

Are you on a VPN?

[safe tundra]

nope

[wispy marsh]

aaah okay thanks for helping

[slim spruce]

see what your game region says in the bottom right

[slim spruce]

change region button, select EU servers

[safe tundra]

the automatic region says RUS but the account is EUR and the selected servers are all EU servers that have low ping

[slim spruce]

Where are you located?

[slim spruce]

If you are in Russia you might be using RU servers for login

[safe tundra]

im in the UK

[brittle marlin]

how long do i gotta wait for my game

it still says not purchased when i purchased an hour or 2 ago its stupid i cant play i game i spent $60 on

[slim spruce]

Did you previously have RU game?

[safe tundra]

never

[slim spruce]

If your payment went through you might have to contact xsolla

[brittle marlin]

it did

and i did contact them they have not responded

[slim spruce]

I am not sure of the problem besides maybe bad ISP routing or a VPN is enabled.

[safe tundra]

i get two error codes

[slim spruce]

You might have to contact support in a bug report if you're not on a vpn

[slim spruce]

what ones?

[brittle marlin]

never had a vpn

[safe tundra]

one is

[slim spruce]

I am unfamiliar with this problem if your account is EU based. There is something going on with your ISP routing to put your traffic through a CIS country I believe.

I'd reinstall the launcher.

[safe tundra]

yea i tried that too lma

[slim spruce]

submit a bug report in the launcher and wait for a reply

he did

[safe tundra]

@boreal oriole

yup

i made a ticket but it was only the same thing i told u

[brittle marlin]

this is actually starting to piss me off

its been 3 hours now and i still have not recived my game or any updates when it took my money

[cedar sand]

What do you mean? Have you had an email receipt?

Have you logged into your profile on the website? Does it say you have purchased the game in the transactions?

[brittle marlin]

yes and i downloaded the launcher but it says on everything exept the email receipt that i have not bought the game

[brittle marlin]

i bought the game on the website yet it says i have not bought it

just says nothing purchased

i have the email receipt

[cedar sand]

And you’re sure you’re on the correct account?

It would show a transaction history in the profile page

[brittle marlin]

yes i have no other account

its bugged or something it says nothing purchased

[cedar sand]

I would contact xsolla then

[brittle marlin]

i tried they have not responded

[cedar sand]

How long ago did you contact them?

[brittle marlin]

an hour ago

[cedar sand]

It will take more time than that for a response, wait to see what they have to say on the matter

[brittle marlin]

its just stupid ive never had this problem with any other game

3 hours with no updates on my game

[cedar sand]

As I said, wait for Xsolla to reply, they handle billing, it's possible the transaction is still processing on their end

[brittle marlin]

they replied and it was useless

they told me to contact a email i already contacted and they have not responded

[safe tundra]

@slim spruce coulod this be it ?

i dont have a default location app or something idk

[restive rock]

does anyone have helpful info on the launchers language select menu not working. I reinstalled the game to fix an error but now stuck in the language select

[marble star]

KERNEL_MODE_HEAP_CORRUPTION - getting this blue screen error only at resort on shoreline right now. Not even a month on a brand new build/2 weeks on brand new ram. Any other reasons/suggestions I should look into?

[wide notch]

Anyone know why is the quest “Colleagues - Part 3” still available when I already finished the quest “The Huntsman Path - Sadist”. Now I’m stuck with the quest line for kappa. ( is the PVE mode)

[zenith dust]

There is a way to reduce the % of the Goons Spawn rate ? They spawn every raid and it's start to get annoying in solo PVE mode.

[safe tundra]

anyone know why tf its saying Russian wth

[brittle marlin]

i payed and didnt receive my game it just still says buy and its been 5 hours now and its getting annoying

hello, i payed for my game and it took the money from my account and i have not received my game. i have the receipt in my email but it still is saying i have to buy the game when i 100% have payed and i am 100% on the right account. if you can help please do. thank you.

[slim spruce]

no

[slim spruce]

We can not help you here. Xsolla handles all of our billing.

Also, what exactly did you buy?

[brittle marlin]

They said they cant help me

[brittle marlin]

Eft

[slim spruce]

Your launcher says Purchase for eft?

And you did not buy arena by accident?

[brittle marlin]

No i did not buy arena

I bought standard eft

[slim spruce]

See if the launcher works https://prod.escapefromtarkov.com/launcher/download

[charred fog]

Why when I click on task when on a trade I can't go into it?

I've had to close my game and restart it 9 times cuhs of this

@slim spruce @slim spruce @slim spruce

[slim spruce]

what do you mean?

[charred fog]

Look while I'm in one of the traders. I switch to another trader and then I go back to another trader and it won't let me click on task

I end up stuck on either trading or task

[slim spruce]

Are you on a strange resolution or aspect ratio?

[charred fog]

I play on 2560x1440p 16:9

[slim spruce]

If you drop it to 1920x1080 does it still happen?

[charred fog]

It's still doing it under 1080p @slim spruce

[slim spruce]

Submit a bug report in the launcher about it.

see here https://www.escapefromtarkov.com/support/knowledge/441

[median iris]

I'm stuck on the initial loading screen and i can interact with my stash and hear the clicky clacks

[slim spruce]

verify integrity of game files and clear cache in launcher settings

[median iris]

yes

[winged moon]

Hey yall, I just had a bunch of roubles go missing from my stash (upwards of 8mil) and im quite confident i didnt spend them. I remember my stash being close to 33.3 mil and now im down to rougly 26. Some wallets I knew to be full are now empty and I'm a quite frugal spender so I cant figure out where it might have gone. Anyone with a similar issue or have any thoughts?

[slim spruce]

The most likely cause is overlooking large tax on flea market offers that are an unusual price.

[winged moon]

Ah you know what thats my issue. Accidentally listed some mags for 18k USD smh thank you sessamy

[slim spruce]

Sorry

[winged moon]

its all good lesson learned

[slim spruce]

RAM size?

Server machine?

cpu and gpu I mean?

what is your ram usage when this problem happens?

what does the "view reliability history" event show for the crashes?

start > search that

click on any stopped responding tarkov ones

check multiples to see if it's the same

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

You might actually need more than that due to your ram size which is extraordinary. See if that helps first.

yeah

set and reboot

Have you updated bios recently?

If you can, try it again and also try using 4800mhz on the ddr5

The system is unstable at the moment. Another thing would be a clean install of the nvidia driver.

custom install > check clean installation, reboot

boot into bios and disable xmp and choose 4800 as ram frequency. This is if you can't update bios

disable xmp and use 4800 frequency as that is base speed

[slim spruce]

yes and don't change anything else, 4800 only

What was it at with xmp?

No, what is your ram speed said to be?

check the packaging or website where you bought the ram

you can't lower it from that I don't think

4800 is native speed

[brittle marlin]

@slim spruce u think i should just refund my purchase of eft cause i message xsolla and
support and they tell me to contact each other and nothing is helping and i dont think i will be able to get my game its been half a day now with no progress towards me getting the game even though they said the received my payment.

[slim spruce]

use 4800

must be training the ram might take a minute

yes

I am not familiar with systems with that much memory, I don't think that much longer. You might have to undo this if possible on another boot.

If nothing is working clear cmos and it resets to all auto

then it boots fine

clear cmos after you turn it off and unplug

the battery on the motherboard

take it out and put back in carefully after 15 seconds

no, no no.

If you are not familiar with this I would not recommend it.

Someone with more expertise maybe.

[rare shadow]

I wouldnt do that if your not comfortable

unless you want to brick ur mobo by mistake

[eager sleet]

[iron frost]

does anyone know if its possible to run takov on linux and use all online features?

[slim spruce]

Linux online is not supported.

[iron frost]

oh, do you know if there are any plans to support it?

[slim spruce]

I don't know.

[iron frost]

damn, i switched to linux because widows was making tarkov as well as a few other games lag and the audio not work consistently, and that problem was solved for other games, too bad i cant play tarkov

[slim spruce]

dual boot with windows

[iron frost]

yeah i would but the actual windows operating system was at fault for the audio issues, like it wouyld cut out every couple seconds and cause the game to lag. Maybe now i could do a clean install though

[snow copper]

So Question. is there anyone willing to assist in an issue ive been having since the PVE Servers went local hosting every time i run a raid on Customs i have Reslaha his guards the goons and 20 or so PMC's all spawning 100% of the time at night at fortress. this issue has persisted since the servers went to local hosting. when i run with a friend its no issues whatsoever. thank you and have the day yall deserve.

[brittle marlin]

okay, i have bought the standed eft version but it gave me Escape from Tarkov: Arena - Standard Edition
i am so confused

[slim spruce]

That is arena, not tarkov

It is on another website too.

[brittle marlin]

wait what?

[slim spruce]

There's tarkov arena and regular tarkov

[brittle marlin]

how do i get normal

[slim spruce]

https://www.escapefromtarkov.com/preorder-page/

[brittle marlin]

it said nothing about arena tarkov in the thing i bought i thought it was just tarkov

well fuck

xsolla said they cant give me a refund

now i dont have the money for the actual tarkov and im down $60

that is actually so fucked, it said nothing about it being arena tarkov

[slim spruce]

arena is on this website https://arena.tarkov.com/preorder-page

[brittle marlin]

wait..

heres what i bought

what the fuck did i buy

[slim spruce]

on which website?

[brittle marlin]

https://www.escapefromtarkov.com/preorder-page/

[slim spruce]

That is regular tarkov

[brittle marlin]

then why the fuck did it give me arena

[slim spruce]

You can't buy arena on that website

[brittle marlin]

then somehow i did?

and it lets me install arena

not normal tarkov... but i bought the normal version

this is hurting my head

if i can maybe get normal tarkov instead of tarkov arena that would be great

i do not care about paying the extra i just want my tarkov

[slim spruce]

Unfortunately there is no refund system.

[brittle marlin]

yeah i can see that

so what ur saying here is i got fucked? they gave me the receipt for arena also

[slim spruce]

From what I know you can't buy arena on the regular tarkov website, only the arena website I linked earlier.

[brittle marlin]

somehow it got mixed up then

cause i sent a pic of what i bought and i thought it wasnt arena but obviously i got charged for arena and got the receipt for it

like fuck dude

is there anyway u can get me in contact with somebody who can help me with this cause i dont want tarkov arena and i didnt buy tarkov arena

[slim spruce]

There is no support for refunds as it's in the TOS agreed to. Sorry.

[brittle marlin]

its alright i guess this is just so fucked.

fucks take my money for the wrong game it just makes me so pissed

now i got no money cause they took money for tarkov arena

[proven owl]

just report a bug and they will follow up ur ticket

[hexed garnet]

what about the graphics bug

[slim spruce]

@true path use gmail to make a new account

[brittle marlin]

There is no refunds, not worth

[solid nova]

I neeed sole heeeeeelp
My game is a big bugerfucked and I can only play factory, all other maps seems to time out with the server
I went to support on the site but kinda got a bunch of confusing stuff which dont make sense, and dosnt seem like it would help the problem. Like telling me to check the folder and make sure this and this are in a HDD and stuff. It use to work fine. Didnt change nothing just suddenly bugged. I reinstalled it a few times doest work
Idk why but factory is the only map that works and work perfectly with no issue
get on it every time

ping me when you get the chance

[solid nova]

its messed up

and I got the lowest ping US servers equippded

[nova crystal]

SO! one of these two PMC AIs killed AI Scav... I killed them playing as SCAV
Where is my REP?

---

[vapid dune]

Has battlestate fixed the massive memory leak on loading loot section?

[safe tundra]

Has Anyone else had Error 401003

[tiny pond]

Hello, I have a question. I ended up installing the nvidia GRD 556.12 on a 3050 ti and now my frames on tarkov have gone to shit. I saw that this was an issue and I reinstalled 552.44, yet it did not fix the issue. What should I try from here?

[cedar sand]

Use DDU to completely remove your display drivers, and then manually install the driver you want from the NVIDIA website

[tiny pond]

Ahhh okay, thanks!

[gray bison]

anyone know a good goontracker?

[nova crystal]

Now What?!
Doesnt see GoXLR

fixed... Tarkov Definetly does not like GoXLR

[orchid hollow]

has the item transfer between games been fixed yet?

[gloomy arch]

hello guys, are the servers dead? i'm struggling to get my verification code thru my client (works on the website tho) after i changed some pc parts (still left my ssd and hard disk) its 2 days now that im trying to send emails

[frank plank]

My game audio decided to gradually stop functioning one by one until there was no game audio left at all, is this a normal bug?

[forest coral]

I bought the game recently like 1 hour ago i try to login to the Battlestate Launcher and it instand close without any error. So i bought a full priced game and cant play it xD Someone know how to fix this issue?

[brittle marlin]

restart ur pc then uninstall the launcher and reinstall and if its still not working scan the integrity of the files and it should work

[cedar sand]

Uninstall the launcher and try using the one from the direct download link in the pinned messages

https://prod.escapefromtarkov.com/launcher/download

[forest coral]

not worked for me

battlestate launcher still close/crash and do nothing after I hit the authorize button

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/441

The last user with this problem fixed it with the .net framework part

[forest coral]

still closing after i hit the button xD

[slim spruce]

see everything else

[forest coral]

i have all lates driver, i disabled everything (defender etc.), i checked my drive, i did sfc /scannow and i have all win updates for win10

[slim spruce]

uninstall all C++ installations you have and install the latest one I'll link

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 x64 one here

[quartz seal]

hey im playing pve and whenever i try the nv goggles from skier ll2 this error shows up. what do i do?

[slim spruce]

restart your game

[quartz seal]

it still doesnt work. i restarted the launcher too and its kaput

[slim spruce]

report it as a bug in the launcher

[hollow quest]

Anyone have a clue why I can’t log into the website? Just getting red writing saying server error? But I can log in from my mobile?

[slim spruce]

which error?

[hollow quest]

literally just says server error in red when i attempt to log in

[slim spruce]

Disable any VPNs

clear cache and cookies for the website too