community-support

[drifting silo]

hey does anyone know is the insurance bugged for unheard edition ? So for example it says I have 9 days to retrieve items due to edition bonus but prapor keeps messaging saying where were you man and then some stuff goes as if its still on old timer

[feral walrus]

its not letting me complete the task

pve btw

[waxen turtle]

?

[shrewd sequoia]

just close installer and try again

if that doesnt work check task manager for anything eft related

[waxen turtle]

alr

[proper shore]

restart game and u should be able to complete

then you will need to restart again to accept the next tasks u get

[undone jackal]

bro does the game boot of up for yall then instantly crash without saying an error or report? I cant get in

The screen starts as black then turns into the screen with the sponsors and then immediately crashes before i can see the loading screen (the one with the random drawing)

[knotty charm]

ive completed all perquisites (that the wiki says) for Network provider part 1 to start but it hasn't showed up in mechanic, is there a timer before part one appears?

of just mechanic or?

i cant send images in here

huh

do you mind if i dm you the screenshots?

[cedar sand]

@knotty charm Gave you the role

[knotty charm]

oh nevermind it was fixed

ty

@modest ice

no rush king

[tawdry fox]

I upgraded from Darkness to Unheard but didn't receive any perks in PVE mode.😭

sorry I found the cause

[proper stratus]

i need help because each time i actually try to play tarkov it results in the blue screen of death

with the kernel code being corruption, even tho i got a top tier pc

[knotty charm]

omg i fully missed that

thank you king

[earnest lichen]

How do i stop arena from kicking me out on matches

[trim sorrel]

got a backend error on extract now launcher wont launch game but errors with Error on GET https://launcher.escapefromtarkov.com/launcher/game-updates/eft?&branch=live&launcherVersion=14.3.1.2482

Suspicious behavior. CF-RAY: 8933d89f6b04ad5f-ATL

[timber sapphire]

streets is fucking my computer up

the moment i try to play it my cpu bricks and i get disconnected from the server

great this update fucked up streets for me so far

[sudden fiber]

on pve my cultist jacket has not appeared is there a quest for it or will i get it eventually

[strange kiln]

same with pvp

[sudden fiber]

yes the same with pvp

[strange kiln]

ohh, you must go to overall and equip it through here

https://www.youtube.com/watch?v=Ya-eM0m857s&ab_channel=AcezEFT

[sudden fiber]

legend

[spice tusk]

Quick question I cant seem top login to my account. When i reset the password it says my account name is something other thhan my email, but i have no other way to log in other than using an email? who can i contact to get this fixed

[stray knoll]

this update made is so all my audio is coming out of my left headset. only happens in this game...anyone else have this?

[tawdry kiln]

Does anyone know when pve will get access to Ref? I know we now have to ability to get crates, but are they even worth spending the time on arena when we can just farm for them in pve?

[stray blaze]

hey guys i think my account got hacked and banned and i have emails saying i had an attempt from an unknown ip. is there any chance i can repeal it or is it gone :(

[cursive plume]

https://cdn.discordapp.com/attachments/838899244773146674/1250892479352279134/image.png?ex=666c97e7&is=666b4667&hm=69ef1c9e0847a162d7cdaab569714e309c949e7e4fab42a9d86d5f100dc1528a&
Anyone have a fix for being unable to load into raids ?

Ill have like 5 raids with 0 issues and then i just can't load in

I just get stuck on "Awaiting session start" and i can hear wind/bird sounds but it just keep loading

[weary cedar]

i got stuck on "server connection lost" every game, with the right servers

someone knows why?

[glass rain]

anyone running similar build and could share his tarkov settings? thanks, i got really low fps on streets
Processor : Intel Core i7-8700 @3.20 Ghz
Graphic Card : GeForce RTX 2070S - 8 GB

[tawdry kiln]

??issues

[white steppe]

Some common known issues:
EOD users that upgrade to Unheard Edition are receiving their items in the PVE mode delayed. This usually happens within a few days.
Arena and EFT syncing progression with a delay
If you are experiencing any of these issues, they are known by BSG.

[fathom portal]

How can i open the new locked crates

[warm hull]

Is this task require for KAPPA?

[cinder estuary]

yea

[gentle valley]

? taking long

[glossy hearth]

will there ever be a way to get pve without unheard?

[keen lance]

What setting is making everything blurred outside of scopes

I can see the polygons LMAO

nvm its dlss

[slim spruce]

update windows to latest and reboot

[acoustic remnant]

How long does it take for levels to transfer between arena and eft, and I also think my quests are broken in arena

[gentle valley]

I'll give that a go

[versed trellis]

If someone could give me a good pointer to finding a SPRTN Omega plate in raid for Ref I would appreciate it

[cedar sand]

KIBA

[versed trellis]

got it

Thanks

[regal niche]

Hey guys, I have a gaming laptop with rtx 4060 but I can't acess my display setting in nvidia I only can with intel to change my contrast,brightness etc.. any idea ? also I only have another monitor but it's 1440x900

[cedar sand]

Do you have NVIDIA Control Panel installed?

[gentle valley]

still not working

if i delete the battleye launcher will it just reinstall when i load up

[cedar sand]

Delete it and then verify game files

I think allowing the .exe(s) to run as administrator and you launcher may help

[slim spruce]

updating windows should fix it

all updates

Also, when did it work last?

[gentle valley]

i did that and sunday

[gentle valley]

ill try that

[trim sorrel]

now i cant log into launcher i get error suspicious behavior? wtf i sent email 5 hours ago after the backend error and wouldnt let me back in game

[regal niche]

yeah ofc

@cedar sand

[cedar sand]

Windows > Services > Services (local) > Scroll down and ensure that NVIDIA Display Container LS and NVIDIA LocalSystem Container services are running and set to automatic in the properties

[forest warren]

hello eft clent told me i have to install the game i show the correct patch and still it telling me its wrong, what can I do?>

[regal niche]

yes already are

[slim spruce]

some other things to try with infinite updating is running the game exes (including _BE exe) as admin in the properties and also allowing those 2 files through the firewall public and private

[trim sorrel]

do i understand this my IP is blocked? lol what in the world

[cedar sand]

If they are running, restart your system and see if the settings appear

If that doesn't get the display options showing I would uninstall NVIDIA Control Panel and reinstall it from the NVIDIA website

[regal niche]

I already restarted and reinstalled it from their website 3 times

[cedar sand]

Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP address (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email: [e-mail].

[regal niche]

idk if you know like similar color grading settings for intel like the nvidia stuff

[trim sorrel]

ok yea did that...any guess on a time frame lol i know its not the fastest just crazy almost 7k hours and never had a problem

[cedar sand]

I'd imagine a few days is not uncommon, we can't help with this error here sorry

[trim sorrel]

ok thank you for the help

[next fiber]

is there a tarkov support discoerd or anyhthing

[cedar sand]

What's your issue?

[next fiber]

somewhere where i can talk to bsg abt a problem. I havent been able to log in to my account for a year bc the verification email will not send to my icloud

need to change my account email

[cedar sand]

You can email them directly

??support

[white steppe]

[e-mail]

[next fiber]

ok

[solar bolt]

everyone with the unheard edition gets the cultist outfit right?

[cedar sand]

Yes

[hollow elm]

is anyone else's game after the update getting fps problems?

[dreamy thorn]

??event

[white steppe]

The quest (Hustle) is no longer available and the bosses have returned to normal state. There are no current running events.

[proper laurel]

what happens after terminal and i scape from tarkov?

[silent sluice]

why arent my arena and eft lvls synced?

[fiery hearth]

Anyone have this issue with new update? wont load game up at all

[icy moss]

so with this update, did the promised stuff for eod included entirely? or is there stuff still missing for eod users?

[viscid mica]

how big is the update for EFT arena?

because the installation for this patch is taking very long

[broken lava]

how do you get the arena locked crates?

[heavy silo]

any update on the arena sync 😦

[gentle valley]

did you fix it

[heavy silo]

??issues

[white steppe]

Some common known issues:
EOD users that upgrade to Unheard Edition are receiving their items in the PVE mode delayed. This usually happens within a few days.
Arena and EFT syncing progression with a delay
If you are experiencing any of these issues, they are known by BSG.

[heavy silo]

more of a delay...

[silver comet]

i have been having an issue for about a month, after a raid or 2 of playing, the game disconnects me from the server while loading into raid, and 8 times out of 10 reconnecting wont work, tried verifying and some other stuff, doesnt help

some people said its my RAMs but if it is so why did the game work for 2 months when i bought it? and why do i always get a couple of ok raids when i play before disconnecting?

[gusty bough]

is this normal? cant load in the game atm

[storm tundra]

anybody know where to look for alynka choclate and pack of tried meat(except streets)

[gusty bough]

try customs and g0

[proper stratus]

i need help, i just found out my alpha armband isn't in pve when i started

[ornate matrix]

#eft-chat

[hallow tide]

EFT support is shit they dont help anyone

[vale iron]

logged into arena for the first time in months and all my stuff has been reset since last, did i miss something or is this a bug?

[static holly]

my internet is perfectly fine, i've never had an error like this before

[proper shore]

pretty sure there was a wipe for arena and now its synced with EFT

[cedar cipher]

Hello, i opend my louncher. There was a update. Click on it and in the end of the update my luncher disappeared and now i cant opend and find that louncher. Cant play that game. Have to reinstal it. Some one know what to do?

[slim spruce]

Allow the game and game_be exes through the firewall on windows public and private

[slim spruce]

Windows defender may be removing it. You may have to repair the game and add the game folder to the windows defender exclude list and reboot.

[cedar cipher]

Aaa problem solved

[drifting wagon]

To Great Heights! - Part 3 is this task bugged, i cant seem to make any progress with it ?

[slim spruce]

@quaint cloud to use mod mail your dms must be open

[nova crystal]

still dont understand. IF there is no PVE <=> ARENA content, why we should have THIS in Pve?

[steel aurora]

guys why cant i put up a tarcola on flea market says that i dont have enough money for the tax but its 3k roubles and i got 2mil, already restarted the game and its still happening

this is only happening with this one item, other items normal

[nova crystal]

Reload?

[static holly]

nothing was blocking it but I did reinstall the game and that fixed it

like I had played the game a week prior not issue so that was a completely out of the blue error

[merry echo]

If I 4k align my samsung 990 pro 1tb will it make tarkov load into raid faster cause it seems like it does not do that. It seems slower yet the samsung magician software says that "4k aligning will increase read and write speed of the ssd"

[steel aurora]

already tried, didnt work

[stuck dove]

how can I submit an ingame report to a cheater I know externally?

including their in-game name

[slim spruce]

you can only report them ingame on the death screen

[stuck dove]

dang, because I have proof of their hacks, and their name, everything. I know they were also banned from this discord this morning

[chilly inlet]

Hello ,
I reset my account earlier. Unfortunately the quests didn't reset. So unfortunately I can't start again from the beginning.
Is there a way to change that?

[leaden dagger]

guys, i'm engaged with one issue. This afternoon, the game is still playable, and i did completed one ride, but at night time from 10pm (GMT+8), i can not log into game anymore. The game will load super long time, and notice me: Backend error Request timeout. I tried log out and log in for the launcher, also run the test to check Completeness, but non of these steps works. I want ask does anyone engaged the same issue? Or anyone can help me solve this problem? I'll be much appreciated.

[restive rock]

how fix

[slim spruce]

When did the game work last?

[glass rain]

whats the best ballistic plate?

[unique sentinel]

Got this Error when i tried to Transfer Money to Arena ? didn´t find a fix for it already reinstalled etc.

[restive rock]

3-4 days ago but I havent played sence

[leaden dagger]

guys, i'm engaged with one issue. This afternoon, the game is still playable, and i did completed one ride, but at night time from 10pm (GMT+8), i can not log into game anymore. The game will load super long time, and notice me: Backend error Request timeout. I tried log out and log in for the launcher, also run the test to check Completeness, but non of these steps works. I want ask does anyone engaged the same issue? Or anyone can help me solve this problem? I'll be much appreciated.

[slim spruce]

Verify integrity of game files in the launcher and then open CMD as admin and run "sfc /scannow" no quotes

[signal nest]

Hello Quick question are support tickets responded to within 48 hours or is it longer?

[frozen sentinel]

Does the shutters in offline raids? i mean stable 60fps and then suddenly goes down to 10 and then repeat

[restive rock]

this is hapening when i try to open the launcher

also is this inscription or corruption

[slim spruce]

What version of windows are you on?

[restive rock]

11

[slim spruce]

reinstall the launcher

[restive rock]

sessemy do you watch f1 racing

[slim spruce]

why?

[restive rock]

I recogtnize you usrename

[slim spruce]

no I don't

[restive rock]

ok

[marble star]

Anyone know what would cause a run time error everytime I load into a raid? Game ran fine last week now everytime I load into a raid I get the run time error, and then it makes my pc restart. Only game that does it.

[slim spruce]

what error exactly?

[marble star]

Trying to get it now, forces a restart on my PC before I can get the screenshot to take.

[rocky canopy]

Can't log in because of error 201. I've tried logging out and back in, restarted the computer. I'm running the game as admin.. I've changed server settings.. Is there any more "tricks" to try?? seems to be a common error. Amazing for a game that costs $250 + 25% VAT = $310+...

[slim spruce]

what error message exactly?

client not authorized?

And when does this happen? Starting up the game?

[rocky canopy]

can't remember exactly what it said.. what common error messages are there? I'll probably remember if I see it again

[rocky canopy]

I can start the game. it can be bought and sold on the flea market. the game loads the map, loot etc. it is when the raid is about to start that the error message comes.

[slim spruce]

When did the game work last?

[rocky canopy]

nej det är inte det meddelandet

[rocky canopy]

no it's not that message

[rocky canopy]

what could it be, 3-4 days maybe

[slim spruce]

What are your computer specs?

[rocky canopy]

not that message either

[slim spruce]

which one then?

[rocky canopy]

I'll see if I can find it

[rocky canopy]

maybe it's that one anyway "ERROR: 201 – Client not Authorized"

[slim spruce]

This could be caused by internet speeds being very slow.

Or computer freezing due to loading strain.

[rocky canopy]

250/250mbps should be enough

[slim spruce]

Are you on Wifi?

[rocky canopy]

not the best computer though. GF GTX 1080 with i7 processor but it has worked to play before =/

[rocky canopy]

yes

[slim spruce]

Can you try on wired?

[rocky canopy]

may try it a bit later.. now it just gets the error message "connection lost" then it comes up that "your character is still alive", but it is not possible to join the raid. previously it said error 201

[slim spruce]

It could be a connection issue then. We need to rule out wifi strength issues with wired.

[rocky canopy]

ok, will test it in a while. going for a walk now. thanks for your help

[brisk iron]

does anyone play on a laptop and have 60+ fps in streets anywhere ?

[fathom gorge]

The Huntsman Path - Eraser - Part 2 is bugged?

[hasty widget]

bruv

i actually want to play arena for once

[slim spruce]

Make sure you're not on a VPN that is switching locations.

[hasty widget]

im not

just trying to start a game and it gives me that

are servers dying

friend cant play either

[restive rock]

continue button dosent work

[slim spruce]

Anything strange about your setup?

[restive rock]

no

[slim spruce]

Try disabling any antivirus like windows defender and restart the launcher

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

Delete all the ini files.

[restive rock]

would i fill in user name with my username

[slim spruce]

yes

[restive rock]

dident work

[slim spruce]

go to C:\Users\%username%\AppData\Roaming\Battlestate Games\BsgLauncher and right click "settings" and make sure it's not read only. Uncheck that. Then restart launcher and try again.

If not still, delete the settings file.

[restive rock]

i alread deleated it because it was a ini folder

[leaden dagger]

@restive rockhave you tried reinstall the game? My problem solved by reinstall game

[restive rock]

already reinstaled

[leaden dagger]

this one

[restive rock]

i cant use the contine button on the language select

just reinstaled have the same probelm

everything but continue works

[vivid briar]

i made a custom build as i turned level 15 but somehow nothing works cause all items are not available but on the top tight i enabled a search for on available so why is nothing available whe ni press find parts?

[slim spruce]

@verbal atlas anything special about your windows setup? What is the build number? start > about your pc

[verbal atlas]

22631.3737

thats the OS build number

[slim spruce]

windows 11?

[verbal atlas]

yes sorry windows 11

i have never had these issues before until i tried to load up yesterday

[slim spruce]

Change your DNS server to google's 8.8.8.8 and secondary 8.8.4.4

https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10

[verbal atlas]

will do that now mate

okay i have done that now

[verbal atlas]

restart my pc now?

[slim spruce]

should not need to

[verbal atlas]

still not working

[slim spruce]

change the dns back to auto.

[verbal atlas]

did that

[slim spruce]

reinstall the game

[verbal atlas]

i did that thismorning before all this, do i do it again

[slim spruce]

After this problem started?

[verbal atlas]

yeah i uninstalled both games and the launcher

and reinstalled but nothing changed

[slim spruce]

Did you install both games to the same folder with all 4 exes in one directory?

[verbal atlas]

no sorry i only have eft downloadeed right now was waiting to install arena once this issue is fixed

[slim spruce]

The last step is white listing the two exes in windows firewall public and private

[whole ferry]

Top of your flea search "owner type trader"

[slim spruce]

Else this is likely a DNS issue and you may need to change the dns on your router

[whole ferry]

Is making only items you can buy from trader show up

[verbal atlas]

it really seems to be a battleye issue as i tried loading up R6S as thats through battleye aswell but it says failed to launch

[verbal atlas]

how do i whitelist them?

[slim spruce]

google exclude windows firewall

[verbal atlas]

i set all that up still no luck

[silk crown]

where is the unheard clothing?

can't seem to find it in ragman at all

[cedar sand]

Overall screen

Not sold by Ragman so it’s not on his menu

[silk crown]

what is overall screen?

[cedar sand]

When you go to your stash

And you have overall, character, skills. Tasks etc

[silk crown]

thank you)

[slim spruce]

reboot your modem and router by power pulling for 15 seconds

[verbal atlas]

just did that sorrry no luck

[signal nest]

Hey does “processing” in support requests mean someone has received my ticket?

[slim spruce]

yes

[slim spruce]

Try another internet connection if you can.

[signal nest]

Ty!

[near crystal]

Anyone else upgrade to uheard and not get the perks and new stuff on the PVE account i got it on my PVP one but not PVE

[slim spruce]

It's a known problem and is being worked on.

[near crystal]

sweet

[verbal atlas]

that didnt work also, im so confused to whats going on

[slim spruce]

What did you try?

cellular or another router wifi?

[verbal atlas]

cellular, i have an ethernet cable hooked up to my pc

[slim spruce]

This most likely means the problem is local on the PC. What exactly has changed since this worked last?

[verbal atlas]

literlly i have not touched a thing except trying to uninstall and reinstall BSG launcher and battleye aswell

That's all it keeps showing on arena and eft

[slim spruce]

do both games not start?

[verbal atlas]

@slim spruce yeah none of then

Them*

Rainbow six seige does the same thing trying to load that battleye launcher

[craggy mason]

probably gotta reinstall battle eye

[slim spruce]

This would either be a ISP or DNS problem then. Try another DNS like cloudflare 1.1.1.1 and secondary 1.0.0.1

[verbal atlas]

ive done that 100 times lol, is there another way to access the launcher itself

[verbal atlas]

will try that now

[slim spruce]

reboot after changing this time

[verbal atlas]

will do

[verbal atlas]

that dns didnt work

[slim spruce]

Are you in Turkey?

[verbal atlas]

no im in Australia

[slim spruce]

Do you have any VPNs to a nearby location?

[verbal atlas]

i dont use a vpn i dont think

[slim spruce]

Can you see if others in AUS have this problem in their server?

https://discord.gg/eftanz

[verbal atlas]

i asked just waiting for a response

[hazy dagger]

does anyone know why max metabolism (even though it states no damage from exhaustion or dehydration) still let me die? i had a blacked thorax and stomach and as soon as i got exhaustion i croaked

[verbal atlas]

no one saying they have that issue

[slim spruce]

I do not know further tips for your problem. Something is blocking the traffic or the game is corrupted.

Usually the cause is a DNS problem from what I see.

[verbal atlas]

no worries mate ill see what i can do ill try restarting modem and all that again

[green hornet]

how does the arena exp convert into the main game i origanlly thought it was 1:1

[lusty bloom]

I'm trying to log into my Tarkov account but I'm not receiving any emails with my verification code. Does anyone know how to fix it?

[solemn pollen]

Anyone else having an issue with "to great heights pt2" not appearing on arena? I accepted the quest on Tarkov but nothing shows up on arena

[slim spruce]

Please see here for tips about the problem of getting no email of the confirmation code and how to contact support via email https://www.escapefromtarkov.com/support/knowledge/431

[signal nest]

Hey does anyone have an idea on how long a support ticket is usually in the “processing” stage? Or is it pretty random

[whole meadow]

anyone have a fix for getting stuck at a never ending loading screen when launching the game?

[slim spruce]

which loading screen?

[whole meadow]

the initial one, press play it boots up the game i hear a buzzer kinda sound, but dont get a rpompt, and it never gets past that

[slim spruce]

verify files in the launcher

[whole meadow]

like the integrity check?

[slim spruce]

yes

[whole meadow]

okie, will try that thank you

still doing it, but i realized there seems to be invisible buttons that can be interacted with

the mouse highlights and can hear the "click" as i hover over them

[green hornet]

i upgraded to unheard of and didnt get any of the extra loot in my pve account or the pocket upgrade. is this a common problem will i have to reset my pve progress to get my upgrades?

[storm herald]

Alguien me puede ayudar con este problema?

[cedar sand]

Please use English in this server

Suspicious behaviour. CF-RAY
May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail].

[storm herald]

okay thank you very much

[cedar sand]

It takes some time to recieve the items in PVE mode

Resetting your game profile will only reset PVP mode, it won't even touch PVE mode

[stiff stone]

Since the most recent patch, I keep having random scavs on streets bug out and run in place. When that happens, they are actually invisible somewhere else, and I randomly take damage from their shots with zero audio.

[weary gust]

that might be the server struggling, stuff like that happens on streets occasionally

[stiff stone]

seems like a client bug, they're definitely still moving around and shooting on the server. On the client, they're just walking in place

Seems to happen to multiple scavs in the same area at once. Might have something to do with the little groups of scavs that spawn in and run to an area.

could also be a server bug with replication

[wide lagoon]

@cedar sandwe have a team killer on the loose

[cedar sand]

Report it to #discord-mod-mail with evidence please

[wide lagoon]

could myou ban himm from the server

[cedar sand]

If you do as I said above, we can

[weary gust]

theres def a desync between the client and the server and it only happens on streets for me, so i just blame streets servers being shit lmao

[wide lagoon]

@cedar sandcould you join3 man 12

[glass rain]

why do I get kicked to other servers with 200+ ping??? in PVE?

[rancid talon]

i have big problems too:-(

[nova crystal]

Fluff U!
Why bots and bosses do not react to Grenades? I threw several on their positions, no emotions from their side, but when i come near - they come out and I get Head-Eyes?

[nimble flume]

Hello i dont know what to do a couple years ago i bought eft a version that cost me over 100 euros idk the name of it. If i want to log in that account it says that im getting a mail with a code i have to type in but i dont get any code. Wrote the support but they are not answering

[nova crystal]

support answer once per 3-5 days

[ornate cobalt]

purchased the unheard 2 days ago and only have the items on pvp, when will i get em on pve ?

[nova crystal]

should receive it instasntly

[nova crystal]

did you try to check Spam?

[ornate cobalt]

so what am i supposed to do

[cedar sand]

Items are delayed in PVE, you will receive them automatically after some time

[ornate cobalt]

ok tysm

[nimble flume]

sended 3 different emails months ago still no answer not in spam or anywhere

tought i could get some help in dc i already bought the standard edition on a new account but i would really like the other one back

[west ice]

Anybody can help me or explain why i cant turn in quests in PVE?, the complete button doesnt show on gunsmith part 4 and now also doesnt show on a daily i did for prapor, gunsmith part 4 aside from being unable to turn it the factory key has a skull icon and 9999 uses

[azure anvil]

top left complete button

[west ice]

im dumb

thanks

dont play tarkov while drunk

[fervent rose]

??event

[white steppe]

The quest (Hustle) is no longer available and the bosses have returned to normal state. There are no current running events.

[signal nest]

Hey how long have some of you waited for a response from a support ticket

[agile mountain]

im getting disconnected from arena match everytime it trys to spawn me in

[frank plank]

20-25 minutes of queue time, and no game, is there something up with PVE currently?

[hoary lily]

Yup servers are doing what they do best in tarkov FAILING lol

a bunch of us stuck in MM

[old tulip]

How much fps are you getting on streets with th 5700x3D?

I'm about to cave in and order one

I need 60+ fps for streets o-o

[foggy granite]

yo,i'm having startup crash issues with the game due to gpu, tried a few things managed to make the game work for a couple of days but the problem came back,anybody can help?

[glacial shale]

60+

[hearty escarp]

have they fixed the tigr safari bug yet?

[vivid briar]

anyone knows how to change main email when you dont have acces to it?

[hearty escarp]

alright thanks. was on a job in ohio for the last wek and today is my first day back playing

thank you sir

[signal nest]

My support ticket has been processing for 72 hours is this normal?

I submitted it on Wednesday 🥲

But it’s been 72 hours of week hours

Tuesday around midnight

Closer to 72 hours

Iv got timestamps of you need them

[delicate sapphire]

Hi guys, yesterday Tarkov was running perfectly for me. I have a 3070ti, 32GB of RAM, and a Ryzen 7 5800x3D. But today when playing, it literally feels like I'm using a school computer... I constantly get 120-140 fps, and suddenly it drops to 14fps or 20fps. This happens both in-game and in the hideout. I have everything set to the lowest settings, I've tweaked things in the NVIDIA control panel, and nothing. I've restarted the PC and the router, and it's still running just as badly. Does anyone know what could be causing this?

[normal crystal]

Does anyone know why this isnt working for gunsmith 14?

[zenith dome]

https://prnt.sc/WgcUulAwq5Yq - anyone has gone past this quest? Can't complete it, my friend cant see quests at all. And it says i would get some factory cellar key.

[drifting spire]

someone help the second the raid starts i cant connect to server and then i cant reconnect to the raid 3 times in a row i lost my items its not an internet issue it is literlally only with this game

[half pagoda]

One message removed from a suspended account.

[hearty escarp]

anyone known the cause of constant "server connection lost" but it only happens on 1 map?

[slim spruce]

which one doesn't work?

[hearty escarp]

shoreline

no problems with woods customs or streets

[slim spruce]

verify integrity of game files. Otherwise you might need to raise page file size.

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[hearty escarp]

yeah had to do that to get streets working again

[hearty escarp]

running the game file integrity check seems to ahve fixed the proble

[slim spruce]

Cool

[raven garnet]

I get session lost relogin on arena

How do I fix? Anyone know?

[proper laurel]

@quiet summit hello dear k-mod. Ineed to rewrite my suggestions due to autocorrector. thanks

[clear canopy]

i have absolutely no clue how to fix this

[slim spruce]

What build of windows are you on? Start > about your pc.

[clear canopy]

19045.4529

[slim spruce]

Make the game exes (Escapefromtarkov.exe and Escapefromtarkov_BE.exe) and the launcher exe (bsglauncher.exe) run as admin in the right click menu on the EXE > properties > compatibility tab > check run as admin.

[clear canopy]

thank you

[slim spruce]

Fix it?

[clear canopy]

yeah that worked

[slim spruce]

Ok great

[clear canopy]

launcher and _be were not admin

[tropic temple]

I upgraded from eod to tue edition on my pvp account ive got the benefits but on pve i have nothing only thing that changed is i have the icon

[late pawn]

I have unheard edition but I dont see my cultist jacket in ragman services

[paper axle]

I got my friend the CO-OP expansion as a gift. It says that he has it on his profile but he cant go to it in the game. Any advice?

[clever arch]

hi there ive been having installing tarkov and i got this error when it started unpacking game files anyone know how to help?

Game update installation error

ERROR: 104006

Bad state (invalid block type)

then when it said i had to update it it instead told me this

[slim spruce]

check integrity of game files

[clever arch]

Game launch error

ERROR: 103003

Integrity check error

ERROR: 109002

[slim spruce]

start the launcher as admin

[clever arch]

just did now its telling me its checking the integrity of game files

game launch impossible game files integrity is compromized repair required

i pressed repair now its saying "Repairing the game: 0%"

doesn't look like the repair bar is moving

[slim spruce]

be patient

[clever arch]

its repairing now thank you 🙏

[fickle current]

Soo, i haven't played the game in a few years. I have prepare for escape edition. Is the only way for me to play the PVE mode to upgrade it for $140 to the unheard edition??

[slim spruce]

At the moment yes but it's going to be a separate purchase soon like an addon.

[clever arch]

hey sorry to bother again but is it normal for me to still be repairing my game? Right now its at 10% and idk how long it might take so just wanted to know

[slim spruce]

If it's still going, yeah

[clever arch]

Ah gotcha im just wondering cuz hopefulyl it doesnt take like 6 hours or something to finish

[stark grove]

i tried to open relax room and it took a use of my key then it would open the door where do i report this?

[slim spruce]

A bug report in the launcher

[stark grove]

ok shit just pissed me off

[stark grove]

also now i have an arena glitch where my language is russian but in settings its english

[high galleon]

why are we stuck in match making for 15+min when we are playing PVE

[sage light]

I WAS DOUBLE CHARGED FOR UPGRADE

[slim spruce]

Please open a ticket with xsolla to have this fixed https://help.xsolla.com/en

[wet pebble]

how can i fix this?

[slim spruce]

turn off the discord overlay

or reboot your pc

[wet pebble]

how i turn off overlay?

[slim spruce]

Discord settings

[small moon]

why do i keep getting back end error literally cant move anything in my stash or use any of my gar

[strong ice]

Make sure you still have your upgrade afterwards i am currently waiting for them to respond to my support ticket to get my upgrade back after i was refunded for my double charge, but still charged for the upgrade.

[warm salmon]

I just posted this in the forums, but is anyone else not able to connect to Shoreline on PvE? I have reinstalled my game, cleared my cache, etc yet I have not been able to get into the map at all for the past week or so. I will get to the Awaiting session start part but then it fades to a disconnect or my game overall just freezes for almost a minute before still kicking me.

[small pendant]

what does the % mean?

[mellow anchor]

Sounds like a bug or connection problem

[mellow anchor]

Packet loss

[small pendant]

awesome

[mellow anchor]

Don’t auto server

[small pendant]

I've had that and it will not go away shits unplayable

[mellow anchor]

Select the ones with the best ping . If your playing with friends who have a better connect have you host

[small pendant]

I don't think I have it on but I'm reinstalling the game rn

[mellow anchor]

There’s no point for that

It’s a connection problem

[small pendant]

alr I'll try it

thanks

[mellow anchor]

Still happening ?

[mellow anchor]

It’s The Weekend people are on in full swing. Servers are busy and that means pve servers too

[small moon]

idk i just closed me game and gave up was getting on my nerves

[mellow anchor]

Could be a backend issue that the servers just overloaded or your connection is getting interrupted

Honestly when it happens for long times just restart your router and try to reconnect

[cedar sand]

What are your system specs?

And are you able to play other maps like Factory?

[nova crystal]

have a question!
if i finish this quest in PvE... Will i get outfit in PvP?

[cedar sand]

No

[nova crystal]

fluff

[hollow granite]

Кто то знает что делать если при запуске рейда у меня иногда вылетает синий экран с ошибкой whea uncorrectable error?

[cedar sand]

На этом сервере можно общаться только на английском

English

[hollow granite]

А где на русском? Я не нашел

[frank plank]

has anyone had their game just completely restart their PC out of nowhere?

[cedar sand]

People with low-end systems or systems that aren't properly set up yeah

[frank plank]

i have an enthusiast setup

so that isn't it

13900k, 4080, 64 gb ddr5 ram

[cedar sand]

I can assure you, from my many years of helping people with issues related to Tarkov, if your system completely shuts off when you play the game, it is most definitely due to an issue on your system

What is your power supply? Can it handle that hardware?

If your system is just shutting off without any blue screen or errors then it could be due to overheating or your power supply not being able to keep everything running

[frank plank]

my Power supply should never be able to be maxed

even on full load my CPU and GPU combined doesn't use more than 700W

and i have a 1200W PSU

[cedar sand]

And what about your temps?

Are your drivers up to date? (Chipset, BIOS ver, Display etc)

[frank plank]

i haven't updated display drivers in a bit, Bios should be updated to the lastest, atleast since i got my PC last year

Temps on CPU doesn't reach above 80 normally, and GPU never really goes above 68-70

[cedar sand]

Are you saying those numbers just off your head or have you run Tarkov and monitored your temps to see if that's the cause?

Because your PC just shutting itself off is quite easy to diagnose if it's happening repeatedly

[frank plank]

i use msi afterburner with rivatuner so im monitoring it rn

cpu is at 60 C

[cedar sand]

Right but if it's not shutting off right now

That doesn't really mean anything

[frank plank]

nah but it shut off at the beginning of the raid im in currently, a PVE raid

[cedar sand]

If you have nothing in your event viewer that can help diagnose what happened

[frank plank]

i don't understand event viewer tbh

[cedar sand]

Well the only help I can give you is what I just said

Check your chipset and bios ver and all other drivers

monitor your temps while playing and see what happens

[frank plank]

temps never hit anything critical tho

i have water cooling for my CPU

[cedar sand]

Were you monitoring your temps of everything when it turned itself off?

Were you looking at your RAM temps?

CPU and GPU temps?

[frank plank]

below 60 on CPU and GPU as of right now

[cedar sand]

Yes but we need to know the temps when your PC shut itself off

Not the temps now, that doesn't help at all

[frank plank]

no way to tell

[cedar sand]

#community-support message

That's why I just told you to monitor it closely and see if it happens again

[frank plank]

so, the game froze, my PC froze in a flash shortly after and then restarted

i had no time to check

[cedar sand]

And also, worth checking out, just because your PSU is rated for 1200W doesn't mean that it's performing as it should under load

So it would be worth looking into if the problem persists and your temperatures are fine

If my PC were shutting off under load without overheating, first thing I would do is test a different PSU

[frank plank]

i'm also monitoring wattage

[cedar sand]

If you have a 1200W PSU the wattage isn't the issue

The PSU being faulty could be

The issue you're experiencing can only really be caused by a few things

Overheating, PSU no worky and outdated drivers causing instability

[frank plank]

i had like 2 bluescreens when i first got the PC, due to some bad drivers, after doing a clean reinstall of them, everything was fine

until yesterday

[fading moon]

anyone got solution to unity crashing as soon as the game loads?

[cedar sand]

Make sure display driver is up to date and restart system

[serene olive]

I had just recently bought the unheard edition and the package was received on my pvp account but my pve accout the package has not been received and I cant play raids. whenever I queue i always get kicked when im loading loot and cant reconnect. pls help

[cedar sand]

The PVE Unheard perks will come, they are delayed for everyone who purchased the upgrade from EOD after creating their PVE profile

As for the disconnects, see here: https://www.escapefromtarkov.com/support/knowledge/439

[cedar sand]

@hollow rivet Please DM me about this issue

[vague jacinth]

Sorry if this is the wrong place to ask but can we get the ability to set the status of the discord channel we are in for the PVE LFG channels? For example "chasing glukhar" so people see that im playing reserve at the time?

[tacit niche]

Hey! How do i get past cloudflare verify human? I cant play my 250 euro edition because cloudflare decided not to let me in via launcher

[deep zephyr]

Heyo, I'm coming back to takov after a few years and the email it was associated with was since deleted. Is there any way to recover my account? If so, is it just to email their support?

[ornate matrix]

You using a VPN?

[tacit niche]

No i don't use anything of that sort

[ornate matrix]

What error does it give you?

[tacit niche]

[0616/150427.763:INFO:CONSOLE(0)] "Error with Permissions-Policy header: Unrecognized feature: 'browsing-topics'.", source: (0)
[0616/150427.763:INFO:CONSOLE(0)] "Error with Permissions-Policy header: Unrecognized feature: 'interest-cohort'.", source: (0)
[0616/150428.288:INFO:CONSOLE(0)] "Error with Permissions-Policy header: Unrecognized feature: 'browsing-topics'.", source: (0)
[0616/150428.288:INFO:CONSOLE(0)] "Error with Permissions-Policy header: Unrecognized feature: 'interest-cohort'.", source: (0)

[ornate matrix]

What browser are you using?

[tacit niche]

No browser, it happens inside the launcher

[ornate matrix]

Try to re-install the launcher?

[tacit niche]

Yes, i did all of that and safe mode to eliminate antivirus

[0616/150712.755:INFO:CONSOLE(1)] "Uncaught ReferenceError: onSettingsUpdated is not defined", source: about:blank (1)
[0616/150713.362:INFO:CONSOLE(0)] "Error with Permissions-Policy header: Unrecognized feature: 'browsing-topics'.", source: (0)
[0616/150713.362:INFO:CONSOLE(0)] "Error with Permissions-Policy header: Unrecognized feature: 'interest-cohort'.", source: (0)

this happened right after the launcher update, and i suspect when cloudflare tokens expire more people might face it

[ornate matrix]

Don't think this causes it but do you have any kind of firewall that might block it?

[tacit niche]

Nothing other than windows defender firewall

Just tried on my laptop which is a 2 week setup, same error (different network too)

[slim spruce]

which error on the website exactly?

or the launcher?

[ornate matrix]

Launcher

[slim spruce]

yes but which error?

[ornate matrix]

^

[slim spruce]

no I mean what do you see, not logs?

[tacit niche]

I see an endless loop of the launcher clicking i am not a human then proceeds to fail

[slim spruce]

send a picture?

[slim spruce]

Are you on a VPN?

[tacit niche]

Never been, never will be

[slim spruce]

can you visit the website on a browser?

[tacit niche]

in incognito i can

[slim spruce]

not in incognito what do you see?

[tacit niche]

It does not fail in browser after clearing cookies

But i can't achieve the same in launcher

[slim spruce]

what problem do or did you see on the website?

[tacit niche]

Same endless loop

No error mesaage, not even a redirect, just a request that comes back 200, then resent to come back 200 again

can cloudflare's request be resolved in browser or is it session-specific?

[slim spruce]

What kind of internet security software or firewalls do you have?

[tacit niche]

Windows Defender Firewall, on laptop i have all disabled and still fails

[slim spruce]

There is software like an antivirus that is blocking certain traffic.

Most commonly bitdefender.

[tacit niche]

I'll look into my gateway, since my pc has every antivirus disabled

[slim spruce]

also can you resync the windows time and try again right quick?

[tacit niche]

Sure!

Time sync was successful, but cloudflare still fails, thank you for your time, i'll return here later once i have more info

[tacit niche]

So after a call with my ISP (pretty large ISP with 5mil+clients) turns out it was an issue on their end. They never specified how or why, but the issue is resolved (after the call the launcher never even initiated cloudflare check)

[slim spruce]

Sounds good

They just switched your IP probably.

[tacit niche]

Yes i noticed, still, i don't get how that shoudl resolve my problem 😂 but it did

[nimble cipher]

i need help please

[vivid briar]

Anyone else having trouble with streets of tarkov as of late? Since 2 days ago it has become completely unplayable for me. Every moment is lagging and freezing, I can't even shoot a gun or walk 2 steps without the game bugging out and exploding. I don't have trouble with any other map but streets and I don't know what's causing this as of late

[edgy hearth]

question what helmets can i wear that doesn't take off the hood

[hybrid basin]

did bsg servers go down? matching times went from 1,5 minutes to over 15 minutes, we once backed to main menu and again its been over 15 minutes and still can't find a match

[sour drift]

is to great heights bugged for everyone? part 1 finally managed to complete but it rolled my account back 3 days! I've got my capturing outposts armband but still have the quest again

[mellow sparrow]

i have this message even if i have space, i have restarted the game also

ok i have the message also for this craft too..

but not for healing items or scav case

[mellow sparrow]

ok i was able to get this item, it seems there is some kind of desync between my inventory and where the server want to put stuff in it

i had to move everything and it finally spawned my bullets

[modern fox]

Smugglers extract on customs is munted in pve

Doesn’t work what so ever

[ornate cobalt]

still don't have the unheard items

bought the edition 3 adys ago

[trim sorrel]

@storm heraldi see im not the only one smh still waitin on a reply myself

[azure ingot]

when i try to load into a raid it takes me to a blue screen saying i have to restart my pc how do fix it

[frank plank]

my computer restarts itself between 30 minutes and 2 hours of gameplay randomly, while in a raid

[austere pelican]

I get this anytime I try to load shoreline. Sometimes it’ll blue screen or make an error. The most load ins I have to do was 4 for one raid.

[ornate cobalt]

You need to expand the virtual memory you use it's somewhere in performance options > advanced > virtual memory
If it doesn't help try resetting bios settings and turn off all your OC settings to default

[tough heart]

greetings, after upgrading from EOD to Unheard how long does it take to see the mail in game?

[storm herald]

I sent them an email and they still haven't responded.

[trim sorrel]

Yea they sent me one email so far asked another question now I’m waiting since Friday

[storm herald]

Incredible, they haven't responded to me for several days.

[vapid phoenix]

Anyone know how long it takes to get unheard items to PvE other than soon in waves?

[hard echo]

Do you think it’s worth upgrading from a 3600x to a 5800x3d cpu? My gpu is currently a 5700xt

I have 32gb of 3200 ram

[wild hawk]

anyone with problems to login?
i tried to change my password but it said that my email was not found

[slim spruce]

Make sure you are using the correct email. Look in the inbox for tarkov, battlestate or xsolla.

[stone nebula]

get 5700x3d its cheaper

[hard echo]

in the mean time is there any bios settings that can help optimize my pc so streets is playble lol

[hard echo]

idk much about cpus could it be relatively plug and play if i upgrade?

[slim spruce]

My pc is in the top 1% of all pcs and it barely gets 100fps in 1440p. 4k only gets like 60 fps

The game has some performance issues and bottlenecks.

[hard echo]

only thing im worried about if i upgrade is the 5800x3d has worse clock speed

but idk if that actually matters

but its very obviously better

[cedar sand]

I was in this exact scenario but with a different GPU, I went from a 3600x to a 5800x3D and my FPS went from 50~ on Streets to ~100

At 1440p with an RTX 3070 at the time

[hard echo]

i honestly dont know what gpu i could upgrade to

[cedar sand]

You don't really need to upgrade your GPU at all

But a 5800x3D would be very good for Tarkov

[hard echo]

cuz i aint broke but i aint about to spend like 2 grand for a better pc

[hard echo]

did you need to do anything special upgrading it or did you just replace it and it worked

ive never built a pc before just replaced parts on it

[slow juniper]

should i reinstall tarkov guys

[hard echo]

no valorant used to do the same thing and say its 3.2 tb

[slim spruce]

That information is wrong/a bug in windows.

[slow juniper]

thank you guys

i have another problem
my tarkov keeps saying server connection lost when i try to load into maps
what do i do?

[hard echo]

i own like 3 games and my pc is full of storage

[hard echo]

its a ram issue

how much do you have

click task manager and make sure all sticks are working

[slow juniper]

bruh i only have 8gb

[hard echo]

thats your problem

[slim spruce]

The game can not run on 8gb of ram.

[slow juniper]

if u force it

[hard echo]

good thing for you is ram isnt that expensive

[slow juniper]

i can load in sometimes

[hard echo]

lemme guess streets, reserve, shoreline, lighthouse are all unplayble

[slim spruce]

You can try large amounts of page file on an NVME ssd but you are a coin toss with the game.

[slow juniper]

i could load in to streets

[slow juniper]

i will just buy more

[slow juniper]

n customs and woods sometimes

[slim spruce]

get 32gb and you'll never worry with tarkov

matching sticks

[slow juniper]

32 is like 100 pound dude

[hard echo]

100 pound u wont regret spending

[slow juniper]

factory and ground zero is fairly consistent

[hard echo]

the two smallest maps

[cedar sand]

I had to flash my BIOS, that was it

[slow juniper]

yeah

[hard echo]

uh no clue how to do that ill figure it out tho

[slow juniper]

is 16 enough

[cedar sand]

You will want 32GB if you can afford it

[hard echo]

it will make the game playable but 32 is prob 3x better

[vivid briar]

Hello i am having a problem since a year i really love tarkov i really enjoy it but i could never play it like other i struggle with fps on all maps expect Fabric or LABS i really wish to expierence the game with nice fps on all maps i want low settings but still want to have the game looking good a bit i dont like it when you cant see anything i want low stuff but good looking stuff i really dont know what to do i have a 4060 and A iNTEL R Core Tm i5-9400F 2.90 Ghz...

[slow juniper]

i just dont get it my pc used to be fine with tarkov 2 years ago

maybe its dying

[neat vessel]

Can I have help please

If I try a different installation path it gets stuck on calcuylatingf time

[slim spruce]

make a folder like D:\EFT as you are choosing no folder.

About the time, let it try for 10 minutes.

[neat vessel]

ok thanks ill lyk if it works

[charred fog]

Yo my ping is over 200 but these are my country servers

What's going on

[slim spruce]

Are you on a VPN?

[charred fog]

No

[slim spruce]

Are you in Australia?

[charred fog]

No the usa

[slim spruce]

What region is your game?

Other/CIS/EU

[charred fog]

Usa

[slim spruce]

Either you have a VPN enabled without knowing or your ISP has a very bad routing problem with the servers.

[slim spruce]

You probably have a VPN enabled somewhere or a really bad wifi connection.

[bitter wind]

yo i got my items from my upgrade i purchased on my pvp account but not my pve account what do i do?

[placid umbra]

Are the spawn rates different from PvP in PvE? It feels so off, in PvP last wipe I found so many LEDx, key cards in Scavs etc. I haven't played PvP this wipe, just PvE and I cannot find anything.

[vivid briar]

Hello i am having a problem since a year i really love tarkov i really enjoy it but i could never play it like other i struggle with fps on all maps expect Fabric or LABS i really wish to expierence the game with nice fps on all maps i want low settings but still want to have the game looking good a bit i dont like it when you cant see anything i want low stuff but good looking stuff i really dont know what to do i have a 4060 and A iNTEL R Core Tm i5-9400F 2.90 Ghz...

[grizzled fractal]

Yo I need some help, I just got my pc back from my wife and when i tried to log in i had to put in a code from the email i had attached to my account and i cant get into that account anymore because i have a new phone number so i dont know what to do at this point like i bought the eod man..

[slim spruce]

You must contact support about changing the email

If you can not access it

[grizzled fractal]

I sent an email to Battlestate, just waiting

It wont give me that option, just has the unable to log in under it..

op wrong message lol

sorry

[bitter wind]

yo Sessamy can you help me out? i got my items from my upgrade on my pvp account but not my pve account should i wait and see if that fixes it or should i contact support.

[vivid briar]

??issues

[white steppe]

Some common known issues:
EOD users that upgrade to Unheard Edition are receiving their items in the PVE mode delayed. This usually happens within a few days.
Arena and EFT syncing progression with a delay
If you are experiencing any of these issues, they are known by BSG.

[bitter wind]

alright cool

[vivid briar]

I would wait a while, yeah.

[bitter wind]

❤️

[vivid briar]

❤️

[vapid phoenix]

im on day 2 no pve upgrade

ive read some people have had to wait up to 2 weeks

[restive dome]

Rep is 1.70 with fence yet ai scavs still kill me as a pscav on streets, Any idea why this is happening?

[cedar sand]

If you go near Lexos, Klimov shopping mall or MVD building, a boss will become hostile to you, and they make scavs rush you down and you are marked as a traitor

[bitter wind]

yikes i hope i get mine quick

[restive dome]

is this only if the boss notices me? or is it just a area thing?

[cedar sand]

They will become hostile to you even through walls

[restive dome]

Alright, Thank you.

[vapid phoenix]

same here brother

wish i woulda looked it up before paying lol

[bitter wind]

they coulda at least put a notice when you click on buy

[wide remnant]

!!wipe

[livid zodiac]

Anyone know how to fix this?

[slim spruce]

Does factory work?

[livid zodiac]

No

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/439

[livid zodiac]

none of the maps work besides sometimes woods

[slim spruce]

verify integrity of game files

[livid zodiac]

factory works i tested it

[livid zodiac]

did that

[slim spruce]

see that page

[livid zodiac]

im looking at it rn

[livid zodiac]

is this the problem

i have 15 GB of ram

[slim spruce]

Perhaps. See the other things first. We can try things later.

If ram is the cause raising page file should help it.

[livid zodiac]

should i try to update my driver?

[slim spruce]

see the help page

[livid zodiac]

I RED IT

srry caps

[quiet quail]

quick question are vpns against bsgs ToS?

[slim spruce]

No

[quiet quail]

thankgod my isp is throttling bad so i needed to get one

thankyou @slim spruce

[long finch]

ram issue

def need atleast 32gb to run the game properly

[hollow helm]

my screen randomly bugged out on ground zero and turned into this. i could move and everything but all i could see was this. tf am i supposed to do.

[unborn lark]

anyone out there want to help an old guy get good I had eod years just cant find teams am i that bad?

[unborn lynx]

Just started having an issue a couple days ago where my game would randomly drop to 10-20fps for minutes at a time and i tried uninstalling and all the basics. After nothing worked i ran a raid with task manager open and saw that my disk usage was running really high. Odd part is that it's not the disk tarkov runs on but my main disk with windows. In task manager the process named "system" runs 60-70% of my disk while spiking at 90% only when in a raid. No other game causes this and it is entirely random. I've looked it up and have found nothing on the matter, so has anyone had the same issue or know what could be the root cause thank you!

[mortal eagle]

uninstall and then reinstall. it will fix it

[void hare]

i keep getting into raid with no other players, how and why? its me and 2 friends, literally 0 other players, no gunshots that arnt ours, no raiders or scavs yelling any anyone else, no proof of other players, help?

[modern fox]

??issues

[white steppe]

Some common known issues:
EOD users that upgrade to Unheard Edition are receiving their items in the PVE mode delayed. This usually happens within a few days.
Arena and EFT syncing progression with a delay
If you are experiencing any of these issues, they are known by BSG.

[nocturne light]

been having input issues where they are heavily delayed when they shouldnt be usually when in a fight or heading towards extract my character will start to walk on his own and i have no actual control over where i go its usually random itll make me walk out into the open and then just stand there to get shot or when i get close to the extract i suddenly stop and while pushing W to go forward i go one of the other directions

[sullen timber]

Everytime I launch the game this happens I reinstalled and restarted pc it's not working any fixes?

It just keeps saying updating

[cedar sand]

Add BattlEye to your Windows Defender Firewall allowed apps list

C:\Program Files (x86)\Common Files\BattlEye

Add both BEService and BEService_eft

[sullen timber]

Ill give it a shot

[sullen timber]

It didn't work unless I somehow did it wrong?

[cedar sand]

You could also make it so that the bsg launcher and EFT+BE .exe run as administrator

[sullen timber]

Hmm, nothing seems to be working all my friends game are working just mine

It just stays saying Updating battlnet

[cedar sand]

Yes but did you do what I just asked you to try?

All 3 .exe have been set to run as administrator in the properties?

A few people have said changing their DNS to Google (Configure your network settings to use the IP addresses 8.8.8.8 and 8.8.4.4 as your DNS servers.) helped them resolve this issue too

[sullen timber]

Oh nvm it's fixed but thank you

[humble timber]

i upgraded to unheard but the items havent come through on PVE, anyone know a fix?

[cedar sand]

You must just wait, items are delayed

[serene olive]

hello i had just bought unheard. I had also reset my tarkov account thinking it would reset my pve account and now i cant play pmc only scav as well as my unheard package hasnt been sent to my pve account only my pvp account. the issue started happening after i reset my account and now cant play pmc and only scav. when i load loot i get kicked and cant rejoin pls help

[humble timber]

Thank you!

[stone lion]

Help me fix this behavior of shadows

[cedar sand]

Show your game settings

[cedar sand]

TAA High instead of TAA, Shadows on Ultra and then tweak your NVIDIA Control Panel settings to maybe make the edges less rough

[stone lion]

NVIDIA Control Panel settings? Which ones exactly?

[cedar sand]

I mean, most of them, all of the texture filtering ones and the antialiasing ones

You'll want to tweak them til things look as you want them

[stone lion]

I've tried different settings. Smoothing substitution does not work. With any settings in the panel, the shadows remain just as bad.

Even in the menu, there are flickering stripes along the edges of the character, as if anti-aliasing does not work. And I do not know how to fix it.

[serene olive]

pls help

[cedar sand]

You must wait, items are delayed in PVE

[serene olive]

what about the disconnecting issues

[cedar sand]

What are your specs?

And do maps like Factory work?

[serene olive]

after i reset my tarkov account it started kicking me when i load loot i also have 32 gb ram and 3060 with ryzen 5

no maps work

only scav

[cedar sand]

See here: https://www.escapefromtarkov.com/support/knowledge/439

[serene olive]

pretty sure its an account issue as i can play my friends account no issue

[cedar sand]

Well then I think you should contact support

[serene olive]

been 3 days

[cedar sand]

No one here can provide that kind of support

We are just players of the game like you

[nocturne light]

On top of my issue earlier. With the lagging input. I’ve been noticing a lot of loot falling through objects. Or half way embedded in the ground. Which has been making it rough to find keycards or keys or anything flat and small for that matter

[cedar sand]

Do you have MIP streaming enabled in your graphics settings?

[green creek]

s playing in 1440p vs 1080p a big fps change?

[tall fulcrum]

I just upgraded to Unheard of, but PVE has not been upgraded, what should I do?

[cedar sand]

You must wait, it takes some time for items to be given in PVE

[queen swift]

i upgraded friday and still dont have mine yet lol

[vapid phoenix]

I’m on day 3 of waiting for unheard items to transfer to PvE

[mossy musk]

I used to play the game without any issues but after the 14.9.1 update my game keeps crashing when trying to start the raid

even blue screening my pc sometimes

[hearty escarp]

anyone else getting an extremely slow download speed for the new update?

[strange kiln]

yes

15 KB/s max

[exotic dragon]

Hello everyone, I have ddr5 5600mhz and I have enable XMP with i7-13700k intel. Why tarkov is keep crashing and showing unity error?

[gentle valley]

yes

[median mica]

did you get a fix?

[median mica]

thats what mines doing

[nova crystal]

im also stuck

[gentle valley]

great patch ahah

[median mica]

yeah shock, idk what i expect from this game

[gentle valley]

true true

[fierce yacht]

[sacred crescent]

I keep getting both this and the "No channels available" error. Any idea how to fix it?

I guess I shouldn't have restarted if it didn't make me lol

[low glade]

what to do

[sacred crescent]

Wait for bsg to fix it or someone to tell us how to do it ourselves I guess

[copper bloom]

wtf is this, im on ethernet and get 300mbps on other launchers

[magic moth]

13KB/Sec going strong haha

[low glade]

atleast its downloading

[rapid canopy]

i too am stuck (waiting)

[low glade]

nice

[solar ridge]

bruh 22mb 40 mins? :Dddd

[patent moat]

ur good

look at mine

[solar ridge]

bro

[tough drift]

what in the world does this mean

[solar ridge]

had same messages , so retry until it will download

[tough drift]

sheeesh

[solar ridge]

xd

[patent moat]

10 mins 3 mb lesgoo

[solar ridge]

imagine after work day come back home and see this

[patent moat]

im considering installing it tomorrow

[solar ridge]

maybe later it will download faster.

[pliant kraken]

"there are no channels available..."

[solar ridge]

im intrested what does this message means?

[cunning dock]

Unable to download the update, anyone else experiencing this?

[tough drift]

my day off today and this type of shit always happens
or my power goes out

[hearty escarp]

Nope just had to wait 25 minutes for it to download

[solar ridge]

i guees its tarkov thing :d

[tough drift]

getting tarkov'd no matter what

[smoky prism]

AND NO ADMINS WANNA HELP GREAT

I HAVE IT ASWELL

[solar ridge]

Probably they trying to find out how to fix it

[smoky prism]

is everyone eu or uk

[tepid owl]

solid xD

[solar ridge]

eu

[radiant veldt]

i had to keep closing the launcer and reopen it for about 10 minutes before the download started lol

[smoky prism]

look for similuaritys

[hearty escarp]

US

[tepid owl]

download goes on sometimes but god damn it's so slow 💀

[solar ridge]

imagine on last 21mb get this message

[radiant veldt]

feed the hamsters powering the servers

[tepid owl]

does anyone has normal dl speed ?

[smoky prism]

if anyone has this i am eu i just got on look for simuarltys

[solar ridge]

8-22kb/s

[cunning dock]

yep same error

their servers are potato

[smoky prism]

no are u eu

[cunning dock]

no, Canada

[smoky prism]

he is

[smoky prism]

uhm u just get on

[cunning dock]

Rip, get tarkoved I guess

[radiant veldt]

lol

[cunning dock]

oh sheesh it started downloading finally. Just keep retrying

[solar ridge]

after whole week of searcing for evasion armband i cant even download new patch. perfect.

[cunning dock]

it worked after like 8 times

[nova crystal]

I Assume that Potato servers were not ready for this update)

[upper socket]

cool

[tepid owl]

downloading at normal speed ?

[upper socket]

well done bsg.

technical update to destory things? 😄

[hexed swallow]

how fix downloading at like 5kb/s

[gentle valley]

very slow but gradual download

[tepid owl]

almost done azjfejfoqezf

[elder echo]

when i try to update the game it says There are no channels available for the specified file does anyone know why?

[tepid owl]

imagine if it says at the end "error, restart the download"

[tepid owl]

retry until it works

[upper socket]

dafuq bsg.. it downloaded about 60% and again error

[rapid canopy]

hit retry

[elder echo]

if you find how to fix plese let me know

[high kiln]

Keep pressing retry

[upper socket]

hit retry the retry button is gonna kick me in the ass if i click him once again

[latent plover]

im trying to reinstall tarkov because when i went top update it wouldnt go past 12kn/s

now it wont install at all

[radiant veldt]

close the launcher and repoen

[latent plover]

iv uninstalled everything multipoul times'

[upper socket]

ye and restart pc router and shut down local electicity

[rapid canopy]

you just have to fight the retry button till you win

[upper socket]

THEY SHOULD JUST RESTART THE DAMN DOWNLOAD SERVER

every admin knows that...

waiting for download is like pve matching times now

[crimson onyx]

just got this issue too

[elder echo]

when i try to update the game it says There are no channels available for the specified file does anyone know why?

[crimson onyx]

yeah everyone seems to be getting this dumb issue

anyone got a fix yet?

[high kiln]

Keep pressing "retry" !

[latent plover]

yeah got the smae

[crimson onyx]

did it work for you?

[high kiln]

Yes

[crimson onyx]

cus ive retryed like 10 times

[high kiln]

Over 5 times in row and it worked for me

[rapid canopy]

im at 80% and still going

[latent plover]

so im now installing arenas but at 9 kb/s

like it should be at least 100mb

[crimson onyx]

every day i have an issue with this game

literally cannot log in 1 day without needing to trouble shoot for like 15-20 minutes for sum bullshit

i get this and it doesnt go further

[upper socket]

Every Callcenter worker nowadays "HAVE U TRIED ON AND OFF??"

[crimson onyx]

and god forbid i wait for a message from support who will take 5 days to respond f

[rough crypt]

you get full download speed for 15€ or usd its a dlc

[tepid owl]

let's go boyssss

[crimson onyx]

howd you fix it?

[raven lodge]

why does this happen every time there's an update

[crimson onyx]

🤷‍♂️ a lot of people r getting it

I FOUND A FIX

[raven lodge]

what did you do

[crimson onyx]

@raven lodge just keep trying it

literally just press Retry till it works lol lol lol

[raven lodge]

okay

[high kiln]

🤦 lol

[crimson onyx]

man i hate this game

[south bison]

does it still download slow?

[crimson onyx]

yes but at least it downloads

[raven lodge]

oh you're right it did work

here i'm thinking my drives are fucked or something

[crimson onyx]

slow ass download omg

9kb/sec

[raven lodge]

6kb per second omg this is 1998 speeds

[crimson onyx]

ill be here all fuckin day

[raven lodge]

we've reverted 25 years in the past

[crimson onyx]

highly intelligent dev team

[raven lodge]

half an hour to download 22mb 💀

im dying of laughter

[crimson onyx]

woke up early to have a good day on tarkov

gotta wait half an hour to play it on top of my trouble shooting 😭

[tribal heath]

I can't download the launcher without an error text... i have space in my drive etc

[raven lodge]

same LOL

[crimson onyx]

could you trnaslate to english pls

[tribal heath]

i'll do it

[raven valve]

imagine that my pc got reset mid update and now i need to reinstall whole game xd

[main basalt]

12kb/s is insane

[raven lodge]

LOL

[crimson onyx]

3mb out of 22

[raven lodge]

it will be finished by the time you turn 70 years old

[crimson onyx]

progress boys, progress

[raven valve]

1MB out 22||k||

[raven lodge]

👴 i remember when the HK was good

[raven valve]

😭

[tepid owl]

unable to execute file : ...

create process failed ; code 740.
requested operation needs an elevation*

[raven lodge]

open tarkov launcher as admin?

[tepid owl]

after 1h i finally got on the game

[tepid owl]

@tribal heath

[raven lodge]

oh wrong person

[tepid owl]

yep np

[raven lodge]

try opening as administrator

[raven valve]

yay im not alone

[raven lodge]

you are always alone in torkev

[snow copper]

In Tarkov Everyone can see you poop.

[steel aurora]

[steel aurora]

woaaah

mine got to 40% then canceled by itself lmao

[raven lodge]

download failed, restart launcher and try again

[flat yarrow]

mine cancels at ~5%

[low glade]

hope not

[raven lodge]

ughhhh i wanna check my scav case ffs

[crimson onyx]

5mb out of 22

we are advancing

[raven lodge]

i got dorm marked key and then rb-vo marked key on the one after, trying to see if i get 3 marked keys in a row

[steel aurora]

I was gonna take the fuel out of generator so i can scam someone and put it on flea with 5% left

[crimson onyx]

no one falls for that bro

[tribal heath]

it woooorked

[flat yarrow]

hey bor scammer what is your percentage?

[raven lodge]

someone got me on an air filter last night

[tribal heath]

ty guys <3

[raven lodge]

npnp 🙏

[steel aurora]

then why does it always sell (theoretically speaking for legal reasons)

[crimson onyx]

does it really?

[raven lodge]

people just aren't paying attention

[crimson onyx]

i didnt believe people were stupid enough for that lol

[raven lodge]

it happened to me last night on fp-100 and i have 5k hours

if 5k hours wont save you, nothing will

[crimson onyx]

i havent fallen for it yet

[steel aurora]

sometimes people dont notice..ive fallen for it too before XD

[crimson onyx]

500 hours in

6 mb

[low glade]

yessssssss

[steel aurora]

BREAKING NEWS - HIGH SPEED DOWNLOAD

[crimson onyx]

HE DID IT

[raven lodge]

freedom

[flat yarrow]

jelly now

[steel aurora]

[raven lodge]

idk why but 30 mins at 12kb/sec for 22mb download just makes me laugh

[steel aurora]

thats so 1990

[raven lodge]

this is literally pre-2000's speed

[steel aurora]

fr

[crimson onyx]

ill be back in 30 mins

[steel aurora]

MOOOM GET OFF THE PHONE I NEED TO DOWNLOAD TARKOVVV

[crimson onyx]

gonna send threats to EFT HQ

[raven lodge]

LOL those dial up days

[steel aurora]

yeah XD

[raven lodge]

dial up noises on your phone
DAMNIT someone is on the computer

[crimson onyx]

7mb

[flat yarrow]

2MB, but yeah admin option seems more stable

[elder echo]

when i try to update the game it says There are no channels available for the specified file does anyone know why?

[warped adder]

"no channels available for the specified file"

[raven lodge]

cause the game is shit, keep retrying

[flat yarrow]

run launcher as an admin

[timid pilot]

whats the update for?