community-support

[orchid yoke]

looks like a skill issue

[steep ferry]

Do Redemption or do Ding-Ding-Ding?

[slim spruce]

@lethal junco the game thinks you're in the USA for some reason.

[lethal junco]

WTF

[slim spruce]

@vagrant ember We don't allow discussing moderator actions. I chose to do that instead.

[lethal junco]

I've submitted a ticket through the website, hopefully they resolve it soon!!

[slim spruce]

With the Europe game version this should not be happening. If you had Other/USA you still would not have the problem I don't think.

[slim spruce]

The likely explaination is that your internet connection is on a VPN through the USA.

[lethal junco]

I have never used a vpn in my life xD

[slim spruce]

Check on google what your IP address and location are

don't share it here.

See if it says Singapore or the USA

[lethal junco]

Singapore

[slim spruce]

Then it might just be an ISP issue with routing.

[lethal junco]

I suppose. Do you know if I can test it on cmd with command ping <IP of EFT servers> ?

[slim spruce]

traceroute may show something for the tarkov servers

[lethal junco]

yeah that

[slim spruce]

I am unaware of further troubleshooting on that specific topic though.

[lethal junco]

no worries

[slim spruce]

Usually I recommend a VPN to a nearby location since ISPs are not really helpful with this.

[lethal junco]

Gotcha. I will do that, and do you know how long it usually takes for the support ticket to get answered? 2-3 days pperhaps?

[proper laurel]

is there a way to get all the shader cache to fly tarkov in my machine?

[slim spruce]

to fly tarkov?

[proper laurel]

To make fly tarkov raising fps to clouds

[slim spruce]

Can you explain?

[proper laurel]

To raise the performance of my machine

In tarkov

[slim spruce]

Clearing shader cache is one thing, what do you think the problem is?

Also I perceive you're using a translator.

[proper laurel]

Nop, no translator. I want to use shader caché, to improve the performance of my machine in tarkov

[slim spruce]

Usually clearing shader cache and help sometimes, but not always. There are many videos on youtube that can help you make tarkov faster. What is your specs of your machine?

[proper laurel]

2070 and 8750h

[slim spruce]

a laptop?

[proper laurel]

Aorus 15x9 laptop.

[slim spruce]

16gb of ram?

[proper laurel]

Yes

[slim spruce]

What is the problem exactly?

low fps?

[proper laurel]

Sometimes, and i want to use raytracing, and compensate the fps drop of raytracing with shader cache

[slim spruce]

Tarkov does not have raytracing

I also expect you do not really know what shader cache does.

[proper laurel]

Yeah, but in the future it will have

[proper laurel]

Store the procesing of the shades to dont generate again, so, you save in process. In zelda breath of the wild runs awesome with that

[slim spruce]

If the problem is just low FPS this is most likely due to the power of the machine usually. That or settings are too high.

Tarkov is strange and usually likes more CPU power.

[proper laurel]

Yeah, that's why i want shader cache, because i have a bottleneck, so i save in the render call.

[slim spruce]

When you play each map for the first time shader cache is created and barely changed in the future.

You can clear it but this just makes loading take longer for a while and doesn't really do anything.

The zelda game may have a situation where that's not the same.

[proper laurel]

Improves performace, and loads., but is there a way to get all the shader cache of tarkov?

[slim spruce]

If you have played the game your shader cache is complete.

There is no real advantage to messing with shader cache except for very speficic situations when switching graphics card brands.

[proper laurel]

Just for enter a map?

[slim spruce]

Just play as normal and shader cache is generated. All games do this.

[proper laurel]

There is no other way ti get that? Somewhere to download the shader cache?

[slim spruce]

Shader cache is not something you create then play. When you load the map for the first time it is just created.

I don't really know what you wish to gain by creating it specially before playing.

[proper laurel]

But the shader cache changes by instance. Always the game it is generating shader cache. If i delete, i have to do it again

[slim spruce]

Shader cache is always updated but extremely small amounts every time you play.

Never anything signifigant in modern games.

When the game is updated and an asset is changed, the next time you load the game it changes in shader cache.

That is the only time it really changes.

[proper laurel]

So every time i go to map i download everything?

[slim spruce]

When you load the game for the first time shader cache is generated and basically never changes unless the game is changed.

I am not aware of what the zelda game you mentioned has special with shader cache, it sounds like a bug.

@vivid vortex dms must be open to use mod mail

open them and do it again

[lusty heath]

where can i report a rage cheater

[slim spruce]

on the death screen ingame

[lusty heath]

thats it? no tickets or nothin?

[slim spruce]

no

[lusty heath]

damn bro didn't even hide it either

its in the vids

[alpine geode]

backend error is what i usually wait after waiting for 20mins in the loading profile data

[slim spruce]

Anything strange about your internet connection?

[alpine geode]

i havent noticed anything, sometimes i would just randomly get in, my speed tests are stable 880 downlaod and 806 upload

[alpine geode]

this actually started 2 weeks ago, i already contacted my isp and had me change ip's but they said nothing was wrong with my network.

[slim spruce]

Tried changing your DNS server to google's? 8.8.8.8 and secondary 8.8.4.4 ?

[alpine geode]

let me try that, do we have a link that i can follow?

[slim spruce]

https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10

[alpine geode]

just restarted, trying to connect now

[alpine geode]

i managed to connect faster, thank you.

[slim spruce]

Good enough?

or just a little?

[alpine geode]

trying to relaunch it if i would connect again.

[alpine geode]

im connected again. i guess its a dns problem.

[slim spruce]

[slim spruce]

@swift crystal to use mod mail your dms must be open

and do it again

[swift crystal]

ok thanks

[proper pier]

any idea on why i cant login to the website it says :{"detected_ip":"[my ip]","message":" Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."} ideas?

[quaint vine]

my gam lags like fuck used to get 70-80 fps no i get 70 but it drops to 12 everytime i encounter any entity including players. looting screens dont even load fully, idk what happening but its ridiculous,
my specs are
3070 rtx
16 gb ram (upgrading soon)
3600x ryzen 5
and yes ik ram will help but ppl with shitier builds and same ram run the game miles better so idfk what happening
other high load games run perfectly fine (including cpu heavy ones)

[half valley]

does anyone know why scavs in pve mode during a scav run just randomly attack u and then when u kill them in self-defence after getting hit u still lose scav rep ... like wtf

[coral fox]

is this possible that my vpn do that???

[fast falcon]

Known issue crashing app when connecting to the game? after loot load etc

[cedar sand]

Yes, disable your VPN and try again

[cedar sand]

Yes, this is a sign of a slow PC or a unstable internet connection

What are your specs? And when does this happen to you?

[cedar sand]

Because when bosses become hostile to you, then you are marked as a traitor and other scavs will engage you, you must stay away from bosses until you are above 6 reputation with Fence

[half valley]

thanks

[fast falcon]

Been playing for years, specs are fine, sat side by side with another player, seems to have only started after latest update :/

[cedar sand]

I can't offer you any advice if you don't want the advice then sorry

https://www.escapefromtarkov.com/support/knowledge/439

[fast falcon]

800Mb down fibre internet, one machine is RTX3080 10700K, other is RTX3070 Ryzen 5 (I forget model). Ryzen machine crashes every game load (scav and PMC), no changes on system since we played the other day, reinstalling now because the update did fail first time. Intel machine crashes at random, usually when ADSing. On both machines the crashes sometimes result in a BSOD

[cedar sand]

So giving us the BSOD stop code would help a ton

How much memory do the systems have, and which Ryzen 5 does it have?

[fast falcon]

seems to mess up the resolution when it occurs, the only one I've caught was KERNEL_MODE_HEAP_CORRUPTION, thats on Ryzen machine

[cedar sand]

Kernel mode heap corruption is most often caused by memory, so again, how much memory does the system have?

[fast falcon]

Ryzen 5 3600, 16Gb, Intel is 32Gb, both matching pairs

[cedar sand]

Do you have a page file manually managed in Windows?

[fast falcon]

sorry having to fetch the info one at a time 🙂

[cedar sand]

If not this could resolve the blue screens and allow you to load a raid

[fast falcon]

Just going to test reinstall now, if that doesn't work will try the pagefile trick (it's all default right now) thanks

[cedar sand]

A reinstall is likely to do nothing

the problem is not with the game files

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

• On the Intel machine, I would use DDU to completely remove all of your display drivers and then do a fresh install of them through Nvidia GeForce Experience, as that is the most likely cause of your issues whilst ADS and shooting I am assuming

[fast falcon]

confirmed, same BSOD. This is 100% only happening after the update though, has this been common recently? Will try pagefile when I can

[cedar sand]

It's a common issue for systems that don't have more than 32GB of memory and a page file set up yes

And it's not confined to this patch, it's been years

[ornate matrix]

Would also try:
update any drivers you have
sfc /scannow in cmd - checks if there are any corrupted system files

[fast falcon]

weird, well iot worked for first time today after pagefile setup so thanks dude, good noodle confirmed!

[opal kestrel]

like what am i waiting for

[cedar sand]

An available server slot

[tough quest]

Has anyone seen issue with launching game and can help? Game tries to launch in windowed versus full screen and just has the loading wheel spinning without ever going to main menu

[halcyon trench]

quick question? owning eod do i get the pve mode for free? and if so how do i download it ? do i need to buy the unheard edition ?

also are there refunds ?

[slim spruce]

banned for what?

show what makes you think you're banned

Got a screenshot of your launcher?

appeals go to battleye

[ashen delta]

Hey all, im trying to change my Region to AF but the game is not allowing me ??

[slim spruce]

Are you on a VPN?

[ashen delta]

Tried VPN didn't work as well.

[slim spruce]

What is your internet connection like? What type is it?

[ashen delta]

Stable Internet, playing on network cable.

[slim spruce]

No like cellular, satellite, etc?

[ashen delta]

Fibre

[slim spruce]

Are other games fine with low ping?

[ashen delta]

Yes

[slim spruce]

It might be an ISP routing problem in your region. You might have to use a VPN to a nearby place.

[ashen delta]

Ok thanks

[civic beacon]

can anything good spawn in violet room?

[fossil hearth]

Been having alot of issues loading into raids. Get through all the loading, and the moment it switches from creating loot pools to deploying or awaiting session start, I get server disconnected. Used to play every map without any issues but recently since I think patch 14.0 I just cant load in easily. I can often reload into raid and actually get in, but some maps just dont load me in at all like Shoreline. Now I am getting Unity crashes on top of the disconnects. Nothing has changed on my end and like I said, I have played every map before so this is definitely a patch issue that changed requirements. I have over 2000 hrs in the game but I can barely play it now. i7, 9800, 16gb, 2080 rtx.

[royal laurel]

Same here, everytime i try to load into raid, after creating loot pools at 100% my game just freezes up and I can't do anything on my computer but reset

Then it gives me a server connection lost every time

[slim spruce]

@fossil hearth@royal laurel check this page for tips https://www.escapefromtarkov.com/support/knowledge/439

[fossil hearth]

Yeah, I have seen this. I could accept my internet may be slow but that would not explain why this is a more recent issue and never occurred prior during my 2000 hours of gameplay. I generally only have 1 server selected to play on as close to my location as possible for lowest ping. My friend also has the same server but has no issues with server. The server site shows no issues on their end. Again I think they made changes in a recent update that is causing the problem and it may well be my ram is just insufficient anymore. Sad to say, 16gb isnt what it used to be.

[smoky timber]

Anyone ever have the issue with the game where it randomly launches on the wrong monitor? The game will sometimes get 2 of my monitors mixed up and the only work around is switching the monitor in the graphics selection screen. It seems like it is incorrectly identifying my monitors. Any help or advice would be appreciated

[tawdry rampart]

I just upgraded to "Unheard edition" and My pve is still "Eod", does anybody know how to fix it?

[slim spruce]

This problem is known, getting pve before getting Unheard.

[tawdry rampart]

so am I suposed to wait for it or what? its kinda wierd that ive got everything on pvp but not pve

[slim spruce]

Yes it will be fixed soon.

[tawdry rampart]

allright, thanks for the help 🫡

[balmy condor]

ever since the last update. i can not play the game. cant walk 5 feet without rubberbanding and getting kicked out. been playing for months and never had any issues. tarkov is the only game rn that is having issues. squad,dayz,arma mod and many other big games i have no issues with. any help or ideas. and i know my pc and internet is good.

[smoky timber]

Manual servers or auto Server selection? Also is it a map specific issue or is it on all maps? I know some people were having issues with disconnecting when trying to connect to Streets if they don't good enough hardware to run it.

[balmy condor]

woods,ground zero,customs are the only ones ive tried. my buddy is having the same issues since the update. same thing for him and me. instancely getting ping up to 800 right as we load in. walk 5 feet get rubberbanded and kicked. rejoin and kicked again. are starlink is reading good connection and every other game works fine. ill check but i believe its auto selection. im gonna assume its the game itself but any ideas or help is really helpful. im not techy on pcs or anything sry

[smoky timber]

Start by manually selecting a server in your region which you get good ping to. Aim for around 50ms if possible. Also you should go to your launcher -> Open launcher -> Click game settings tab -> Logs -> Go into logs folder and delete all logs in there -> Go back to launcher -> Game settings -> Clear cache -> After that open the game settings tab again -> Integrity check and verify the integrity of your game files . Try that and report back what happens

[balmy condor]

it worked it worked for me and my buddy thank you so much.

[smoky timber]

Cool glad to hear it. In the future if you have issues always clear cache and logs and verify integrity of the game files. Also bear in mind that the game has a 200-210ms ping limit. Always aim to have ping that's below 100ms to minimize the effects of desync.

[balmy condor]

i normally wouldnt trust a fellow dayz player just from past dayz days. but you sir are trust worthly and love that. thank you for the advice and we will remember that. thank you and have a good day

[smoky timber]

Lmao, no problem. GLHF

[acoustic shale]

when is wipe

[royal laurel]

Honestly didn't help, everything is reading good on my end from Internet to my set up but it still won't load me into a raid after creating loot pools @100%

[maiden dock]

anyone looking to raid with a first wipe player? looking for someone to play Tarkov with

[bold swift]

it would be best to post this in #pvp-lfg or #pve-lfg

[stiff mantle]

built a new PC and now i cant even get onto the website to login it just says need to verify you are a human and gets stuck on that?

[cedar sand]

Use a different browser and disable any VPNs you may have active

[stiff mantle]

tried and dont have a VPN

[cedar sand]

Maybe you are actually a robot 💀

[stiff mantle]

yup

[lean vale]

is it just me or backing out and rematching doesn't help with finding PvE game no more?

[mental steeple]

@zenith crown Server CHeck plz, long queue, no word heard we would request fix asap ty!

[sharp jewel]

any news on why it's taking so long to find a match on pve side??

[mint mica]

Has anyone tried another server other than US servers?

[dreamy iris]

yea i tried acouple eu servers no luck

[mint mica]

my friends are going to try the SAM servers

[dreamy iris]

lmk

[acoustic thorn]

is this normal in pve?

[dreamy iris]

no lol that would be the current issue

[acoustic thorn]

I was waiting for arround 40 minutes.. because after the first 20 minutes I clicked on back to try again

[acoustic thorn]

thanks

[dreamy iris]

yupp

[scarlet shell]

45 mins to connect ?

[acoustic thorn]

yep

[scarlet shell]

whats going on with the servers anyone know

[acoustic thorn]

why is not the Single player mode "offline" ? I dont get it... the SPT was always sinleplayer with no matchmaking or queue.. Why in the official tarkov you have to wait more than 20 minutes to play in single player mode?

[dreamy iris]

not a clue atleast were asking questions not just spamming "tarkov didnt pay the server bill" lmao

[acoustic thorn]

it is a serius question that is in my head for a long time

[vivid briar]

Tarkov didn't pay the server bill

[acoustic thorn]

why is the single player in a server?

[dreamy iris]

dont you dare bring that in here lmao

[acoustic thorn]

why if the servers are so expensive the single player mode runs in a f.. server?

[cedar sand]

Please do not discuss things that violate the terms of service

[mint mica]

Usually doesn't take that long, my average queue time for matching is less than a minute, currently the servers are down it seems. Also it's not Singleplayer, it's Online PvE

[cedar sand]

And pve mode in Tarkov is not single player, you can play with friends and the game servers are hosted by BSG

[scarlet shell]

it makes zero sense too me how you need to match for PVe and on top of that should it make a server every time you go to a match then delete it every time you leave it

[cedar sand]

There are issues with the servers right now just wait for them to be resolved

Don't use this channel for ranting about server issues and whatnot too, this is a community support channel for people to get help with various game issues and bugs

[scarlet shell]

okay

move to pve chat

[acoustic thorn]

LOL there is a war going on there

[undone oxide]

Is there an estimated time by chance?

[cedar sand]

No, it was 4AM where BSG is operating from when the issues began

[undone oxide]

Ok thanks

[next needle]

You're level 42 running that trash?

[mental steeple]

so good ^

[zealous axle]

I keep getting server connection loss every other raid on pvp. Does anyone know a fix?

[mint mica]

I know PvE is having issues, maybe try to connect to a different server (changable via the Lancher)

[zealous axle]

its like 50% of the time and happens right at awaiting session start every time

[wicked creek]

i havent been able to get a PVE game since the last update, what happened?

[rustic fractal]

ok?

[sharp jewel]

any admin support for pve servers?

[fathom yoke]

bleh

[trim ledge]

pve сервера мертвы?

[sharp jewel]

In English? 🤣

[stiff mantle]

is there any way to login using 2FA insted of email code?

i cant log into my Email at all Yahoo locked me out and will not reset my password and i built a new PC today and cant log in at all

[trim ledge]

а что тебя смущает в русском?

[sharp jewel]

Yes pve servers are dead. I waited to start a raid for 45 minutes and finally gave up.

[vapid pine]

я 4 часа зайти не мог)

на пвп закидывает моментально

[light mirage]

lower graphics worked for me

[trim ledge]

это конечно здорово, что в пвп закидывается моментально, но играть то хочется в пве)

[sharp jewel]

I wanna play pve too. Getting quests done I would never have been able to do on pvp servers.

[vapid pine]

ну я так чисто провенрить заходил. думаю что у пвп приоритет, а мы со своим пве идем во всем известное место)

[trim ledge]

я купил ТОП издание что бы играть без софтеров т.к. PVE режим это как гарантированный 100% античит, но Никита судя во всему не оценил поддержку его игры в 11к.

[vapid pine]

такая же хрень

[sharp jewel]

I bought unheard edition as soon as it was available. Pve is amazing for me.

[earnest island]

pve mode is not matching to a server. Can someone help ?

[sharp jewel]

Wish I could. Having the same issue.

[trim ledge]

я так понял до понедельника pve будет и дальше мертвый

[sharp jewel]

Add me on tarkov? ieatsURANIUM

[vapid pine]

тоже так думаю

[vapid pine]

а русского дискорда нету,да?

[trim ledge]

нуу, я не видел нигде на этом сервере уведомления, что общение только на английском как международном.

[sharp jewel]

I’ve been copying and pasting to google translate. It’s working well so far.

[trim ledge]

если у меня проблемы со знаниями английского так же делаю.

найс, а метод "не пускает за 20 сек, назад и по новой" не работает.

[sharp jewel]

22 minutes!? 🙄

[trim ledge]

помимо СНГ серверов, подключена вся Европа, Китай, Япония...

я ни за что не поверю, что в воскресенье все решили поиграть в тарков и нет мест на серверах

[vapid pine]

сервера общие с пвп, много народу там играет и им выгоднее по 5+ человек закидыввать на сервер, чем одного

а ты что игра 11к стоит никого не волнует)

[trim ledge]

буянов говорил обратное, что пве и пвп отдельные сервера.

[vapid pine]

аа, не знал

[trim ledge]

как раз он говорил, когда облажался с вводом нового издания за 11к, он коротко обмолвился об этом в видосах, вроде в тот же момент, он говорил мол "если хотите злиться, то злиться на него, а не на команду разработчиков, мол все решения принимает он".

на рекорд иду

[vapid pine]

видел японца или китайца на ютубе которого спустя 44 минуты запустило, я столько не высидел)

[trim ledge]

я уже близко

[sharp jewel]

I was at 47 minutes earlier

[trim ledge]

до 50 досижу и пойду похмелье другим способом лечить.

[sharp jewel]

I’m gonna try again after I finish this movie.

[trim ledge]

да ладно

[vapid pine]

мои поздравления может починили

[trim ledge]

да куда там

[abstract quest]

Today 2 x 20min and 3x 10min and no play game Tarkov! 1.5 hour waiting 30min play fustration!

Tomorrow no problem

[modern fox]

Well this is fun...

[hushed star]

Been trying to play PvE for 5 hours without a raid... GG

[turbid tendon]

Assuming their doing work since the event ends today, but they should just take the servers down entirely and get the shit done faster

[crude pivot]

wtf is going on with servers.

[snow copper]

tried for several hours earlier to get a raid with a buddy and nothing . took a 6 hour break came back just a bit ago and still cannot get into a raid are the server imploding again?

[thorny smelt]

tried playing for 3 hours now

[sharp jewel]

ive been matching for 29 minutes now....

[earnest island]

nikita restart the servers pls 😦

[sharp jewel]

i've seen people get into a raid, but wait times have been anywhere from 15 to 45 minutes.

i seriously wonder if it would help to have a group?

[snow copper]

servers are broken with no update from anyone at BSG " which isnt surprising" and having a group does nothing

[sharp jewel]

damn

[earnest island]

is the event over ?

[snow copper]

me and a buddy tried earlier and even rotated who was group lead as the servers are based off the group lead. and nothing

[sharp jewel]

ive literally seen people load into a raid, so i guess ill just wait until i do.

[thorny smelt]

i restarted and changed servers for 3 hours now getting to 50 minutes and trying again

[snow copper]

you'll be waiting a while. honestly anything longer than 5 min as either a PMC or a Scav is pathetic and should never be a thing.

[sharp jewel]

facts

[thorny smelt]

it was instant or a couple minutes for a while

[earnest island]

maybe they bring a new patch today with a new event

[sharp jewel]

hasnt been for me for the last 5 hours

[thorny smelt]

yeah i mean since launch this is the first time ive had issues

[snow copper]

if its a new event thats fine as its a buildup to wipe anyway. but that doesnt mean let the servers crash for 6+ hours because we are to lazy to fix them

[sharp jewel]

im loading loot. took 33 minutes.

[thorny smelt]

they could just put it on the status page at least

[white gulch]

it seems they locked que time..... its to close for all around 30 min

[snow copper]

that would require a certain CEO to get off his fat ass and actually do some work

[earnest island]

i think if the players have these type of issues bsg is trying to fix it closely

[modest frigate]

so then pve servers still down?

[thorny smelt]

who is the CIO? that should fall under them and their team

[snow copper]

BSG doesnt give a shit about the PVE aspect of the game if they did certain quests would have been changed to make sense for PVE, or the fact that PVE was literally a cash grab for them because of the competition by other developers.

[thorny smelt]

45m error failed to find a raid

[snow copper]

my point exactly lol

anyway off to play something that isnt completely broken for a while yall have a good night/morning.

[sharp jewel]

well i got in and then died to a grenade. so thanks nikita.........

[earnest island]

but u had a chance to get in a raid we not

[white gulch]

33 min on the dot again ground zero........

[thorny smelt]

should have called in a uav in the new heard addition buncle

it will stay buncle

[abstract quest]

Do the PVe Servers work?

[thorny smelt]

no

[abstract quest]

Support Hallo!!!!!!!

Change USA server and same problem

Eu same

Russkij west central east gone

Middle East not work

i know this game beta!

[abstract quest]

Absolute joke and a waste of the community’s time. Do they even know their game is down?

[marble stirrup]

PVE still down, good luck finding your encrypted flash drives

[modern fox]

I just hit 36 minutes...

Earlier I had an hour then an error lol

:/

[queen delta]

good game

[twilit canopy]

i got server connection lost loop i already lower mtu but it keep get this problem then i try to lower mtu i still get this problem

[cinder willow]

45 minutes in... just to get this??....

[trim ledge]

Буянов похоже пиво разлил на сервак... по 40+ минут поиска игры...

[silk cargo]

just got a game after 5min queue

lucky or fixed? dunno

[marble stirrup]

Better in PVE

[dreamy shoal]

Когда придут плюшки на пве после апгрейда до анхерд?

[exotic dragon]

Hello everyone, is anyone using razers THX STUDIO for audio? is it working? you prefer stereo?

[fallen yew]

Hello! I want to buy Tarkov. Can you drop a promo please?

Thanks

[compact fulcrum]

Hello my friend bought the game yesturday and he has a issue he can't play all the maps for some reason he will get conection error any 1 know how to fix it

[flint marsh]

when is there a sale cause i realy want the game but its to much money atm

[real herald]

This might sound like a stupid Question but I am just gonna go for it anyway

Since there is no Option for resetting PvE Progress, I wanted to ask if there is a way for the Developers or the Support to that manually if necessary?

[small ridge]

i keep dying to literally nothing, what did i died to

[silk saffron]

resetting pve is a planned feature, it's likely they won't do anything about it until then

[marble stirrup]

Wait for the sale, it will be 20% off sooner or later. Create your battlestate account with a gmail account because it is reliable, and then you will receive newsletter from bsg stating when there will be a sale.

[cedar sand]

You died to an ai that dropped a grenade as they were dying, next time you see them doing the animation be careful not to just walk on top of it, it will have been completely silent for you too as the ai you killed stopped existing

[fallen yew]

That is, notifications about discounts will be sent to email from developers?

[mighty mesa]

Does BSG still have support staff? been 9 days that i've had a support request open and havent heard back.

[mint marsh]

takes about two weeks to get back to you they have a backlog of people

[marble stirrup]

yes indeed. Make sure you suscribe from their newsletter

[fallen yew]

Okey, thanks very much

[stiff mantle]

Can I log in without getting the code from my email? Can I use 2fa somehow instead?

[nova crystal]

yeap!

[zinc thistle]

with buying uhe from pte wouldi get arena?

[cedar sand]

Yes, and everything else included with Unheard Edition

You must log in on the Arena website once you have ugpraded

[zinc thistle]

ahh ill give that a go

[zinc thistle]

it just says purchase on the website

[cedar sand]

If you logged in to the website, restart your launcher, it should say you now own it

[zinc thistle]

nvm i logged out and in and it worked thanks i knew you was the best

[cedar sand]

🤝

[zinc thistle]

❤️

chek the best noodle

[cedar sand]

@bold swift You hear that?

[trim ledge]

спасибо за PVE режим Никита, очень интересно...

[zinc thistle]

did you know theres a song named after you

aint to way im sad now

[trim ledge]

44 минуты поиска... попробуй в другое время говорит...

[vapid pine]

только что работало и опять не находит...

5 рейдов за весь день

[verbal sparrow]

i got that fucking connection lost on shoreline/lighthouse/street sometiomes on woods or interchange.. dunno what to do..its f..aaghrr..... hate this if somebody know how fix this issue call me please or i destroy my pc early
I PLAY ONLY PVE- same problem when go solo, but on offline mode no problem

[cedar sand]

How much RAM do you have?

[verbal sparrow]

16 gb/ram
my friend check my pc from wiever and sayd its all good..
on high details i can play too... but bcs this shit i try all low.. but still same issue

[cedar sand]

I would make your texture quality medium and then manage a page file within Windows

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[verbal sparrow]

il trz thx\

[junior oar]

hey i bought the unheard edition and i got all the items on pvp but didnt get anything in the pve side was wondering if anyone eles has had this prob and how to fix it

[heady atlas]

is the event quest deactivated?

[cedar sand]

Are they encrypted flash drives?

Or are they secure flash drives?

[heady atlas]

now i see its secure

how to get the encrypted?

[cedar sand]

Same way you got the secure ones

[verbal sparrow]

inteligence center after quests yu can destriypt ,... need use second descryption

[cedar sand]

They are not at that part yet, only on the first task

[verbal sparrow]

just do other quest i think mechanic

[cedar sand]

They haven't done the first task yet man

They don't have mechanic's part yet

[verbal sparrow]

hmm

[cedar sand]

There is no issue, they just mistook secure flash drive for encrypted

They just need to go in-raid and find a flash drive and hand it in

[verbal sparrow]

secured and enscrypted flash looks same... hard without different graphick

[heady atlas]

best mnap to find them?

[verbal sparrow]

reserve prohably 😄

when you find it, you hope it was that one what you need.. 😄 before inpect flash hard breathing..

[heady atlas]

okay tysm

[junior oar]

hey i bought the unheard edition and i got all the items on pvp but didnt get anything in the pve side was wondering if anyone eles has had this prob and how to fix it

[cedar sand]

This is an issue for all who upgraded after creating their pve profile, you will get your upgrade soon, no eta but they are sorting it

[flint stirrup]

same here

[junior oar]

okay thank you

[bold swift]

That's a new low to be paying people to say things like that..

[earnest dove]

Hey anyone knows why i allways keep losing the Server connection?

[cedar sand]

See here; https://www.escapefromtarkov.com/support/knowledge/439

It's usually because of either having servers selected that you cannot play on, having an unstable internet connection or having a low-end system that is struggling to have enough resources for the game

If you send us your system specifications we can help point you in the right direction

[static flower]

U TURN quest line is broken

[mortal tree]

got in raid was at a solid 300 ping consistently then like 40s into raid it kicked me due to poor connection, how to fix?

all the normals like not downloading anything, increased pagefile are already in effect

[static flower]

check your sever ping selection

[mortal tree]

im aware

[static flower]

seaver ping*

[mortal tree]

like i said i know the basics im not stupid but idk why it did that

[static flower]

if none of them are over 100 , then stop downloading giffys of nikita sucking on racks of 10 stacks of 100 $ bills

or just not play tarkov , cause its shit.

[mortal tree]

please do not try to assist me further, thanks

ping spiking to the hundreds and thousands with a multi-percent latency. I know the basics of having an increased pagefile, and not downloading anything while playing. My drivers are updated and so is windows, and have a fine pc as this wasnt a problem at one point

[forest owl]

Anyone ever had this issue with the launcher?

[static flower]

who are you?

[mortal tree]

guys a weirdo

[static flower]

sorry , will act according too rules.

https://www.speedtest.net/

check your ISP ping level, are you on wifi and not on LL aka ethernet

[steady hornet]

I need help, does anyone know where I can send a message???? I have a problem with an item

[cedar sand]

What problem?

[steady hornet]

The game deleted the amulet from the event. I was starting a raid, but at the beginning, it disconnected me with a message that said there was an anticheat error. I lost all my things, including those in the special slots where the amulet was. And it wasnt at my stash

[cedar sand]

It didn’t delete it, the amulet only lasts for 7 raids, after that it is destroyed

You can purchase another from the Lightkeeper

Also killing a cultist while it is equipped will also destroy it

[steady hornet]

Oh, i didnt know that, ty

[cedar sand]

It makes cultists friendly to you when worn also

[winged cliff]

i need help plz

[slim spruce]

What is it in english?

[ornate matrix]

Checksum error

https://www.escapefromtarkov.com/support/knowledge/453

[stiff mantle]

Any ideas on why i cant get BSG Emails at all now? i just got my email fixed i can get emails from all other companys but BSG

[split panther]

If I drop a kit to my buddy will it get deleted?

[cedar sand]

Depends what you’re dropping, like if you mean gear and weapon no that’s fine, and if something will be discarded it will give you a warning first that you must click accept on

[split panther]

ah alright cool

[sharp whale]

what region are PVE servers hosted on? i choose SA with 55 ping but i always have almost 200ms in raid

[clever osprey]

Is it still possible to finish the Obstruction Destruction quest? It's still in my Task List.

[void raptor]

you have something in DPI running

[void raptor]

you see that number, that is probably the error code

[slim spruce]

there are several error messages per error code

[lilac obsidian]

does someone know what this error means:
Could not determine whether the disk is \.\E: SSD
my game has been crashing 30 seconds after loading into the game

[slim spruce]

send a screenshot

[lilac obsidian]

this is from the error logs
my game is crashing without any errors

[slim spruce]

I mean the error you said

[lilac obsidian]

what do you mean exactly?
As I said, my game is crashing seconds after I load into the raid, without any error notification, just the option to report the game crash

[slim spruce]

the could not determine error, where is that?

Oh it's in the logs

[lilac obsidian]

I sent it here
in the error logs

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/441

[lilac obsidian]

yeah

[lilac obsidian]

I already did all the steps

[slim spruce]

What about the page file?

[void raptor]

Do you have arena and tarkov installed in the same directory?

[slim spruce]

that would prevent one game from opening that's not it

[void raptor]

Let me know @lilac obsidian

[lilac obsidian]

I've done that multiple times
on different drives with different folders
the error still occurs

[lilac obsidian]

I dont own arena, so no I guess

[stiff mantle]

Not getting an Email Verification from BSG to open my Launcher! please help BSG

[void raptor]

gotcha

[void raptor]

no one from bsg actually monitors this discord lol

everyone here is free help

[slim spruce]

This is not true

[void raptor]

really? I never see people with yellow names talking

just the help

[lilac obsidian]

@slim spruce
my pc is definitely not the best but I was able to run all maps exept from streets
then all of a sudden, since last monday I got this error
with no new tarkov updates, no new windows updates

[slim spruce]

The system requirements can change after patches, with some lower end systems having issues with larger maps.

Usually the easiest fix is page file size for most.

It's usually ram issues.

[void raptor]

@lilac obsidian you're going to be better off messaging technical support through the support page

they actually work on the game there, all of us are just here

[lilac obsidian]

the funny thing is, I upgraded my pc a couple of month ago
new SSD and 32GB ram just for tarkov

[slim spruce]

Do a bios update?

[lilac obsidian]

I will try that

[lilac obsidian]

what exactly does this fix do? basically downloading the launcher from scratch?

[slim spruce]

page file is space on the ssd disk used to help ram

the most common issues after patches have page file increases fix it

You could try raising it from what it's at now, and make sure there's only one page file

[lilac obsidian]

I'm a little bit confused

[lilac obsidian]

how do i increase it?

[slim spruce]

Did you do it before?

[lilac obsidian]

are you talking about this?

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

this

[lilac obsidian]

ok thanks I will try it

[lilac obsidian]

do I have to do it on the drive where Windows is installed or tarkov? or even both?

[slim spruce]

only on C, on windows

[lilac obsidian]

thanks

[tough quest]

Has anyone seen issue with launching game and can help? Game tries to launch in windowed versus full screen and just has the loading wheel spinning without ever going to main menu

[slim spruce]

verify integrity of game filles in the launcher game settings

[tough quest]

Did that once already, i'll run it again

[hushed sandal]

so lexos key spot that building i keep getting like a big black mash across my screen in their?? like its completly bugged out anyone else having this issue??

[mint canyon]

My shady business is bugged

Flash drives found in raid aren’t popping up

[fringe garnet]

when u play PVE is there just scavs or also AI PMCS? because my first match I had 3 people that looked like PMCS attack me. I killed two and died from the third and it said I killed two people that are in the levels 20s

[slim spruce]

ai pmcs yes

they have staff names like me

[fringe garnet]

? lol

[slim spruce]

yeah I am in the name pool

[fringe garnet]

ahh that makes sense I was so confused I thought there were cheaters bc I heard they could join ur PVE matches

[fringe garnet]

ill make sure not to die from u 😉

[mint canyon]

Anyone have a shady business but where found in raid flash drives aren’t popping up

Or know how to report it

[cedar sand]

You are trying to hand in the wrong flash drives

They must be ‘secure flash drives’

[wind solar]

everytime i load into raid my game either crashes while loading in or lets me play for a few minutes then crashes with no error code or anything

[mortal tree]

my discord causes my game to spike in ping to the hundreds and thousands causing multiple second freezes. hardware acc is off, what else could be causing it? i have 48gb ddr4 and a fine gpu/cpu so its not capping out my vram.

[silk saffron]

why 48

[mortal tree]

2x82x16

they are about the same timings and they are same company

ive done tests and it says they are fine, and this issue has only been happening recently

[silk saffron]

yea sorry i don't have a fix i was just curious

i can't think of anything that would cause that tho

maybe gpu drivers

when does it spike?

[mortal tree]

just whenever im playing. before these past 2 ish weeks everything was fine but as of recently any game i play spikes it. its not my wifi im sure of that but its a big problem.

the weird part was at first after factory resetting it didnt happen but now it is.

ive tried shutting literally everything on my pc but tarkov and it still happens but i think its my discord somehow

ive contacted microsoft and they were useless so im just kinda stuck

im thinking about watching a debloat video for drivers to see if that fixes it but i just want to hear want some people here have to say

[tame plaza]

i need support about my account

[mossy umbra]

Curious, I'm running into a lot of sudden crashes or instances of screen freeze while the game is running in the background(I can't get a visual update/render of frame but I can move, open inv, shoot, drop items/gear) that either I Alt+f4 or crashes shortly after(Less than a minuet) I'm not getting any logs for the crashes.
Anyone else having these issues? They started up shortly before the recent event progression began, maybe a week into the Unheard Controversy.

[slim spruce]

What is the issue?

[balmy condor]

seems like it may be the same issue i had here try this and see if it works Start by manually selecting a server in your region which you get good ping to. Aim for around 50ms if possible. Also you should go to your launcher -> Open launcher -> Click game settings tab -> Logs -> Go into logs folder and delete all logs in there -> Go back to launcher -> Game settings -> Clear cache -> After that open the game settings tab again -> Integrity check and verify the integrity of your game files . Try that and report back what happens. if this dont work then im out of ideas

[thorny basin]

how do i speed up loading times its bad

15 min for customs

[slim spruce]

on what part of loading?

loot or what part?

[thorny basin]

loot and maps

[slim spruce]

Is your game on a hard drive or ssd?

[thorny basin]

ssd

[slim spruce]

Are you ona 16GB of ram?

[thorny basin]

yea

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[mortal tree]

i did it but ive also completely factory reset my pc so it wouldve fixed any of that already

[balmy condor]

Gotcha. Sorry man. Can’t think of anything else. Hope you get it fixed.

[mortal tree]

thanks for the help anyways ❤️

[thorny basin]

it did not work

[slim spruce]

You can undo that then, set it to system managed.

see here for slow loading loot https://www.reddit.com/r/EscapefromTarkov/comments/rlof6z/loading_loot_slow_fix/

[thorny basin]

ok

[thorny basin]

@slim spruce nope not that

[slim spruce]

Can you play factory?

[thorny basin]

Ish

Same loading problem

[slim spruce]

Computer specs?

[thorny basin]

2060 super

16 gigs ram
rysen 5 5600 x

ssd for storage

[high galleon]

why am i getting 75fps if im set to 140 with 4090

[balmy condor]

server connection lost muiltple times? hopfully cause the servers are full? 🙂

[bold swift]

wat ur cpu

[rotund crystal]

Do we know how much longer the event quests will be there for?

[mossy umbra]

Tarkov isn't GPU Intensive, Its a CPU + RAM Bottleneck. Making sure you're running toward 32 Gb+ RAM to avoid frame skip and drop. I'm less versed with CPU but I know that makes a HUGE diff too

[mossy umbra]

I found something that may tie to the issue, Logs are running again and my errors are mentioning something

Not versed tho, what is the error informing me of?

[high galleon]

14900k 64gb of ddr5

[crimson latch]

[Exception] : NullReferenceException: Object reference not set to an instance of an object
.OnStateMove (System.Single normalizedTime) (at <a7b09353c50a57ca7b2f88965ed60fbc>:0)
PlayerStateContainer.OnStateMove (UnityEngine.Animator animator, UnityEngine.AnimatorStateInfo stateInfo, System.Int32 layerIndex) (at <a7b09353c50a57ca7b2f88965ed60fbc>:0)
UnityEngine.DebugLogHandler:LogException(Exception, Object)
:UnityEngine.ILogHandler.LogException(Exception, Object)
UnityEngine.Debug:CallOverridenDebugHandler(Exception, Object)

how can i fix this shit

my logs are filled with this error code

[toxic falcon]

??events

[white steppe]

You can earn limited time items and achievements! See https://escapefromtarkov.fandom.com/wiki/The_Tarkov_Mystery for more information. The chain of quests within the in-game event will be available for completion until May 26th, 9:59PM BST / 4:59PM EDT. After the event ends, obtaining rewards will be unavailable to players both in PvP and PvE modes. // There are also increased Flea market slots at this time!

[azure anvil]

just ignore it

[lethal prawn]

Family member bought the $250 version of EFT without knowing it was my card info, if i want a refund im told my account will be permanently banned

My question is, is this right? I don’t know what to go to since i already owned the $110 version

[ornate matrix]

dm me proof @vivid briar

[sonic echo]

the pve servers are so ded

[ornate matrix]

nah

do u have auto server selected?

[sonic echo]

over the OCE, there are over 100ms ping, not a good deal

[ornate matrix]

playing with 140-160 aswell, works alright

[trim ledge]

поиск игры по 15-20 минут что бы поиграть 20 минут...

[twilit sorrel]

how do you report someone in the server

[ornate matrix]

#discord-mod-mail

[tough quest]

Still does not work after checking integrity of files, any other ideas?

[willow flower]

I dont know if thats a bug or not. I keep randomly dying. without any name of a killer.. no nades involved no nothing. just randomly collapses and im done. Even in the endscreen there is no name. im playing PVE

[neon stag]

oce sucks, our servers are justs rats and cheaters play on 170 ping everyday on na west and works like a beauty i don't have problems. obviously little issues but doesn't impact much]

[neon radish]

Hey im trying to log in into my acc but i never recive the verification code into my email, any suggestions why or whats going on??

[white cosmos]

Have you tried playing around with post-effects?

[pallid gull]

anyone know how to get Tarkov Mystery quest? I've completed burning rubber and it still doesn't show up.

[cedar sand]

The event ended yesterday

[red void]

is there any way that i get my unheared edition also upgraded in the PvE mode?

[cedar sand]

You must wait for it to be sent to you in the mail, users report it took 3 days to a week to arrive

[red void]

tf

i mean, it showes a little icon like if i didnt collect something but no messages show up

[cedar sand]

Every single person who upgraded from EOD to Unheard after creating their PVE profile has this exact same issue as you, it takes some time to recieve the upgrade.

[icy furnace]

anyone else having game crashes since last update?

just had 3 raids in a row, 2 unity crash, 1 blue screen

[cedar sand]

What is the BSOD stop code?

[bronze helm]

Anyone know what the deal is with interchange lighting ? Fog is crazy and you cant see twenty feet infront of you

[cedar sand]

Could your 120 ping have anything to do with it do you think?

[bold swift]

just the weather atm

[bronze helm]

underground and the 1st floor are pitch black is that supposed to be on purpose, I know they fixed the lighting a couple weeks ago but it feels like its reverted

[pale dagger]

So im getting the BEDaisy.sys dump file. I literally cannot fix this, anyone had it before and fixed it?

Tried the following: reinstall of tarkov, battle-eye, unstalling/trying with and without AI suite, Intel Turbo on/off, verified files pretty much everything with little to no joy.

[lilac obsidian]

what should be the minimum and maximum values if I have 34gb of ram?

[edgy marlin]

is there any way to pay for tarkov without xsolla?

[slim spruce]

16000 25000 is fine

[slim spruce]

no

[edgy marlin]

damn litteraly cant buy the game bruh

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[unkempt totem]

Yo, so I'm Playing pve mode atm, and just go the Decrypted Documents for skier's task "take two", but the thing is, the task is no longer there. Was it a timed event and I just wasnt paying attention, or is something broke?

[rancid wind]

it's over

[unkempt totem]

Gotcha thanks

[lilac obsidian]

i did that
the game is still crashing
although the "Could not determine whether the disk is \.\E: SSD" error is gone

[slim spruce]

please see here https://www.escapefromtarkov.com/support/knowledge/441

[lapis wren]

does anyone know someone i can contact i upgraded to unheard and haven't received anything for pve i have made tickets and waited its been 4 days.

[slim spruce]

It will be fixed soon. There is nobody else to contact besides the ticket.

[mossy umbra]

It can be handled outside a refund but I think that protection towards BSG isn't something that can be avoided without hands on support

I'd discuss a internal transfer if you have the same bank as those don't charge users in network.

[slim spruce]

Yeah, refunds tend to end up with the account banned because that is accusing the purchase of being fraud.

[cedar sand]

Ask your family member to send you the $250 that they spent

[stiff mantle]

Well its been fun BSG and Tarkov but BSG will not help me with getting my Email Code at all sent to my Email its not going threw and the game was a Gift from someone who came to my hosue and purchased it. That person is no longer around at all and cant show proof of a recipt and they will not help me! been fun OED since 2018 is gone

[slim spruce]

gift how?

[lilac obsidian]

I did everything on the list
no progress

[stiff mantle]

They were at my hosue it bought threw there paypal for me

@slim spruce

[cedar sand]

you will still have an email receipt

[slim spruce]

on their email?

[stiff mantle]

yeah but they are deceased now and i dont have access to there info

[slim spruce]

Support won't really switch emails between people as that looks like you are giving accounts which is against the TOS.

You need to have owned the account since creation.

[stiff mantle]

i have access to my original email

but BSG's Verification email wont go threw to it

[slim spruce]

You said it was on their email?

[stiff mantle]

the game account is registered to my email
The game was purchased threw paypal on there email

Support wants Proof of purchase i cant get that because i cant access there email

[slim spruce]

Well the account may be lost then since that sounds impossible.

[stiff mantle]

hows it impossible to do that

i have access to the email but BSG wont send the code to it its not going threw

[slim spruce]

You're asking to change the email address?

[stiff mantle]

i have the Main email address
Backup Email address
and 2FA
all i want is for them to fix the issue of sending the Verification code to the Main email so i can log into the Launcher

they want proof of purchase to fix the main email problem

[slim spruce]

Strange. I never seen that before unless you sounded like the account was not yours originally.

[stiff mantle]

at first i did not have access to the email account Yahoo was being a pain to recover it
than i did get access to the yahoo account and i was not getting the Verification email to log into launcher

i can log into the website no problem just not the launcher

so support tells me to contact yahoo its on them
yahoo tells me its on BSG

so BSG tells me to provide proof of purchases

[slim spruce]

I am not sure how I can help if you can't get proof of purchase.

[stiff mantle]

yeah im not paying for the game all over again its $350+ for what all i had

[slim spruce]

You said you didn't pay though?

[stiff mantle]

i paid for all the upgrades

but not the baseeed one

[slim spruce]

Sorry we can't really help on the discord. Only support can.

Sounds like an impossible situation.

[lilac obsidian]

is there somesthing else I can do besides that list?

[spice island]

is wipe near

[slim spruce]

Is your game on the E drive?

Also, that page includes almost every possible cause.

[lilac obsidian]

yes it's on a secondary drive where as windows is installed on the primary drive

[slim spruce]

Install it on C

[lilac obsidian]

ok I will try that
I just saw it on some youtube comment

[wind anchor]

Hello all! I think i need your help for a common problem. I'm trying to get to my EFT account, i'm sure about my mail adress and my password but, weirdly, the informations seems to be wrong. Just to be sure, i click on "Reset my password", and i have never received it to reset. I've got all past email, i never changed my email or my password, i didn't receive any strange mail as if someone was trying to steal it or else, just stuck at the resetting thing.

Does anybody ever have that same problem ? Do i need to wait few more days ? I don't have any response from the support, you're my last hope to get my hand back on my EoD edition

Thanks for your time

[tepid lake]

after a week of no response from my support ticket over not receiving unheard pockets and items after upgrading from eod, is there another way to contact bsg?

[slim spruce]

Contact support at [e-mail]

[slim spruce]

No, the tickets are the only way. Email tends to be a bit slower.

[wind anchor]

I have already contact the support yesterday, do they generally respond with an automatic thing or after few days of waiting ? Thx for the answer

[slim spruce]

a few days

[wind anchor]

Alright, i'll be patient 😉 Thanks buddy

[sly basin]

so i had the event quest completed but i never turned it in because i was waiting for my buddy to finish it as well. now that the event is over the quest is removed from my account and i missed out on all that exp. do you guys think bsg would look into that?

[cedar sand]

If you didn't complete it (press the complete button) before 21:59 BST yesterday then you cannot claim the rewards

[tepid bane]

ever since starting to play PvE mode when I play with my friend I tend to get kicked after loading loot. if I try to reconnect it sometimes work but not until he has spawned typically. Anyone have any idea what my issue could be?

[astral mica]

My RAM on Street

and it barely reach 70fps

[delicate cloak]

how do i make a ticket?

[vivid briar]

hey guys who do i contact if i upgraded from eod to unheard and never received items for the pve side?

i sent a ticket already but not sure if i should be doin somethin else

[delicate cloak]

how did you send a ticket where at?

[vivid briar]

i sent support ticket in the launcher n did under the section of purchase the picked other

[delicate cloak]

ok bet thx

[vivid briar]

the items went straight to my pvp side but the ppve never received anthin

[delicate cloak]

huh thts weird

[vivid briar]

yep

n at the moment im mainin the pve lol so i can learn the maps n so on its been fun to learn more in the game n get ready for when it wipes

but no items when upgraded lol im bit pissed

[delicate cloak]

yea me too i spent all day and night doin the event task and got nothing

[vivid briar]

wat event u doin?

[delicate cloak]

the event questline

i finished it and didnt get anyhting from it

[vivid briar]

ahh is that the 1 where u get item that keep through wipes?

[delicate cloak]

yea

[vivid briar]

okok got ya

[delicate cloak]

was told i had to make a ticket to get the stuff so im hopping i get it

[vivid briar]

i left them a ticket few weeks ago wondering when i get the pve for my eod that ticket is still open lol so this ticket i sent jus now im concerned they will leave that too without me pushin it haha

[delicate cloak]

if thts the case thts a sign of a poor support team

[vivid briar]

yh

[delicate cloak]

but if they have alot of tickets then i understand

[vivid briar]

when arena came out i had to wait a week to get access but i sent ticket same day came out cos i wanted play it n they answered me 2 days later tellin me it comes in waves jus wait this ticket i sent 3 weeks ago has been ignored n tonight i upgraded to unheard to see no items in the pve part

im hoping be sorted in the next 12 hours they cant tell me they do this in waves lolol

[cedar sand]

It's not done in waves, there are just lots of tickets, you will get your items, it's just an oversight and anyone who upgraded to Unheard after creating their pve profile experiences this, lots have said they recieved their items a few days to a week after upgrading

[delicate cloak]

what about me with the event rewards tht i didnt get?

[vivid briar]

i get wat ur sayin but shouldnt it come straight away n not need to wait seen as u payin the money

[small ice]

how do I fix the suspicious behaviour promt when Im trying to log in?

I havent played the game in months and have never been banned or anything and tried logging in normally I dont understand why it keeps telling me that

[vivid briar]

hopefully u get sorted soon

[delicate cloak]

me too man i work as a diesel mech and most the time im having to stay at the shop all day depending on if it needs to be done tht day so i really didnt have time to do this event

[small ice]

how do I fix the suspicious behaviour promt when Im trying to log in?
I havent played the game in months and have never been banned or anything and tried logging in normally I dont understand why it keeps telling me that?

[vivid briar]

have u been banned?

[small ice]

no?

[plain jackal]

hi

[slim spruce]

Disable any VPNs

[small ice]

I dont have a vpn

[plain jackal]

hi whatsub bro

[small ice]

It's literally saying it for no reason.

[slim spruce]

Does it say Suspicious behaviour. CF-RAY ?

[delicate cloak]

im on vpn and i dont get anything

[small ice]

yes

[slim spruce]

"Suspicious behaviour. CF-RAY

May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]"

from https://www.escapefromtarkov.com/support/knowledge/426

[cedar sand]

At what time did you finish the event

[small ice]

CF-RAY yes it says that

[delicate cloak]

the day it ended

[small ice]

oh for fuck sakes I have to do all that just to be able to play again are you for real?

[plain jackal]

[cedar sand]

Yea but was it before 21:59 BST or after?

[delicate cloak]

it was before

[plain jackal]

what is doing ?

[delicate cloak]

whats up?

[plain jackal]

im good

[delicate cloak]

?

[plain jackal]

im irani yor english no

[delicate cloak]

yes

[plain jackal]

oh english ?
yor ?

yor english ?

@delicate cloak englishe ?

[small ice]

how long will it take for the support request to be reviewed?

[spark quarry]

say I would like to change my email but it’s not available what should I do ?

[slim spruce]

You need to talk to support in either a ticket or the email if you can't log in.

[e-mail]

[spark quarry]

but regarding email changes can you do anything ?

[slim spruce]

no

[delicate cloak]

how am i gonna get my event rewards for completing the event questline

[slim spruce]

What problem?

[delicate cloak]

i didnt get any of the rewards from the final quest on the event

[slim spruce]

I am not familiar with this problem.

[delicate cloak]

i completed the event questline on TARKOV and i did not get any rewards from it after completing

[slim spruce]

Got screenshots?

[delicate cloak]

i can do better and get in a call and show you rn

[delicate cloak]

^^^^

[slim spruce]

I'm not even sure what I am looking for.

[delicate cloak]

i can get in a call with you and show you

unless your discord only mod and dont play the game

[cedar sand]

if you didn't hand it in before 21:59 BST on the 26th May then you will not have been given the achievement or the hideout item

[delicate cloak]

no it didnt even let me hand it in i done it and when i got out the quest was gone but said i completed it

[cedar sand]

Can you show a screenshot of it completed

[delicate cloak]

no it went away when i went to look at it

it showed completed in game and when i went to go hand it in it was gone

[cedar sand]

If you sold weapons to anyone that wasn't who you were supposed to then the task will have failed

And if the event was over by that point then it's just over

[delicate cloak]

i done it before it was over

[cedar sand]

As you said you have contacted support, and this channel is just for support from the community

We cannot do anything with accounts or restore anything you feel that was lost, we are just players of the game too

[delicate cloak]

ik i was just tryna get feedback bc i was told to make a ticket and i did

[cedar sand]

As I said, if it showed as complete and was ready to turn in, selling a weapon to another trader would fail the task

And if you didn't press the complete button before the event ended, you are not given the rewards

You would have been given the achievement immediately if you had handed in the task

[delicate cloak]

so when i completed it and left it ended

[cedar sand]

It ended at <t:1716757140:R>

If you didn't hand the task in by that time, then you did not finish it in time

[delicate cloak]

well then i wasted my time on it nice

[cedar sand]

If you handed it in before that time, you were given an achievement immediately and the rewards were sent from Fence in your messenger

[delicate cloak]

ok so waste of time then ok thx for the help ill remember next time not to do it

[cedar sand]

Okay

[austere plank]

Anyone having random crashes on Reserve? I just got back from a week long trip to my game deciding it wants to close every 5 seconds :-<

[spark quarry]

Sadness

[half oriole]

Wipe!

[dire mountain]

Does anyone know what these black spots in my game are? They keep appearing now and then, and I have to restart the game to get rid of them.

[solar ridge]

??

[silk saffron]

pve raid timers are shorter but the train wasn't compensated for

sometimes it leaves on time mostly it doesn't

[zealous beacon]

I upgraded to the unheard, but still havent gotten my items from it, does anyone know how long it takes ?

[silk saffron]

on pve?

[ebon nexus]

Need some help here, so my friend gets the "Server Connection Lost" error when he starts a raid by himself. After about 3 attempts, it finally lets him in. But when he tries to play with someone, it never lets him in. We have tried some solutions on from Google. I would like any solutions you guys might have found to fix this issue.

[shadow ivy]

I bought upgrade but it didnt apply to my pve

what do I do? it has been 4 days

[silk saffron]

after you had eod pve access?

[shadow ivy]

yes

I play the game so much and some people just got it automatically in pve I havent

[silk saffron]

known bug currently, you'll have to contact support but they should get you sorted
atm the website is in maintenance tho

[shadow ivy]

I contacted support 3 days ago

or 4 actually I think they are going to forget me

[silk saffron]

[shadow ivy]

[silk saffron]

they're probably a bit overloaded i imagine

[shadow ivy]

Isn't it just reset button on pve I really dont mind

[silk saffron]

can't reset pve profile yet

[shadow ivy]

im ac sad man

whatever

[silk saffron]

[shadow ivy]

worst part is I even bought extra lines of stash

[split panther]

is anyone elses sound just disappearing mid match?

[vivid briar]

I upgraded from standard to Unheard edition and didnt recieve fence rep 6

[ornate matrix]

You dont get fence rep 6 for buying the unheard edition

[solar ridge]

Fix iron fences pls im tired with my bullets does 0 dmg though walls with top ammo and ai pmc with plastic ammo 2 shoots me though that iron fence

[ornate matrix]

Make a bug report via the laucher

[vital trellis]

How do i report someone for TKs?

i got vid proof

and witnesses

[quiet summit]

#discord-mod-mail

Please follow the guidelines when opening a modmail

[upper sphinx]

Is there any way we can add comments to our boxes in the stash?

to comment whats inside

[cedar sand]

You can tag containers

[upper sphinx]

Oh shit how?

[cedar sand]

If you right click them

[upper sphinx]

Found it

thank you so much bro

[quiet summit]

You can also tag Magazines, in the event you pack different mags with different ammo

[final fox]

Hi I’ve already put in a bug report and community support message. Was wondering if someone here can help. I got pve while having eod. Ended up playing it with friends and loving the mode. Decided to upgrade to unheard. My pvp account got the perks. My pve didn’t. Any way to fix this?

[cedar sand]

Happens to everyone that upgrades after creating their pve profile

Your upgrade will be applied to pve mode but it is delayed

[final fox]

Do you know how long roughly? Upgraded I believe last Thursday

[quiet summit]

No ETA

[final fox]

Ok thanks

Appreciate the answers

[proud ginkgo]

question, is a full filter sprint meant to give this much? i last played a few wipes ago and it was much much higher and idk about any nerfs to skill leveling

[vocal hearth]

I keep getting the "server connection lost" error on my pmc. It does not give me the error on my scav but it does on all maps with pmc, including factory. After a few tries it sometimes lets me in but most of the time it does not. I looked up some solutions and the 2 that I have found is either to swtich/off ipv6 in your internet (a reddit post) or increase your page file size (mods in the discord). I have tried both together and each one seperately and it has still given me the error and does not let me play. I'm guessing that it is a server issue given that so many people have this issue but if there is any help that anyone can give it would be much appreciated.

[cedar sand]

Endurance skill points are gained for distance travelled while unencumbered, air filtering unit will increase this by 40%+hideout management. Diminishing returns is what limits the amount of points you can earn per raid

[proud ginkgo]

yeah but back in my day it was usually 7-8 on a full sprint unless i just misremember

not 2.5, thats just too little especially more sprints

[cedar sand]

More sprints doesn’t mean anything

It is distance travelled

Sprinting just gets you into diminished skill levelling faster

[proud ginkgo]

so i do suppose they nerfed it then between now and 2 years+ ago

[cedar sand]

Lots of things have changed between now and two years ago

To level endurance you should ensure air filtering unit has a filter in it at all times, and enter the raid underweight, once you see the red arrow, you can loot and become overweight, after five minutes of being overweight (not gaining any endurance points) you can go unencumbered again and gain some more skill points

[proud ginkgo]

yeah ive done it before all the way to 51, it just feels like it'll take over triple the time it did before :(

[slow badge]

Hey, if i reset my account from website, does it reset only the pvp or it resets both pvp and pve ?

[solar ridge]

PVP account has wipes. PVE account manual reset. So probably PVE.

[slow badge]

Usually it works on pvp

but sicnce the pve has been added im not sure anymore

[cedar sand]

pve cannot be reset

If you reset your game profile only pvp mode will be reset

pve reset is coming

[stoic gyro]

Why does my intel station still have the event flash drive shit and nothing else

[slow badge]

Ok great thank you

[lapis quartz]

why does @hotmail.com not work?

[quiet summit]

Just doesn't

Better to use gmail

[lapis quartz]

my main email is @ hotmail...

[cedar sand]

People on hotmail are unable to recieve verification codes in most situations, so they don't let you sign up for a new account with that domain, and others

Gmail is the only one that we know that works without issue

[quiet summit]

Even if you were able to, you would risk never getting the code

Just make a gmail

[lapis quartz]

i get verifications for literally 100% of everything that requires verification...

[quiet summit]

And you are not everyone

A lot of people have issues with it

It's disabled for a reason

[lapis quartz]

but... is that not their problem then... feels like this is pushing other peoples problems over to me...

[quiet summit]

And if you eventually run into the issue

[cedar sand]

It's much better for them to temporarily stop people signing up with a domain that they KNOW the customer will not be able to access their product with

[quiet summit]

You're SOL and they have to help you

Disabled for a reason

Works not doesn't mean works in the future

[lapis quartz]

ugh... i'll use my never read Gmail shit one then 😛

[quiet summit]

You don't know how many "it's worked fine before" messages and hotmail we've seen in this channel

[lapis quartz]

yeah... np, i just never read my Gmail 😛

cuz Gmail feels so forced imo.

[quiet summit]

It's better to migrate to Gmail anyways =p Hotmail is a dying breed

Which reminds me... I need to stop using yahoo mail...

[lapis quartz]

Hotmail is OG

if you can't get it anymore it should be the most trusted imo 😄

slight cringe registering on my Gmail tbh...

the worse of the two mails

[quiet summit]

You can't sign up for a new hotmail address?

[lapis quartz]

in my understanding it's been discontinued, but don't take my word for it

[quiet summit]

lmfao I'm kidding

[lapis quartz]

it has been discontinued... hasn't it?

[quiet summit]

J e s u s

[cedar sand]

yeah it's now @ live

[lapis quartz]

exactly....

should be the MOST trusted one out there

[quiet summit]

And you're still trying to use it for live services

You're going to lose all your accounts man

[lapis quartz]

it will live forever as OG

[quiet summit]

wait @ outlook @ live @ hotmail is the same?

https://media.discordapp.net/attachments/1072808545629782056/1168580616409849876/KarinaFaint.gif

[slim spruce]

same host microsoft

[quiet summit]

That's beyond confusing

[lapis quartz]

as long as microsoft is a company i think they'll not remove hotmail accounts

[quiet summit]

lol there's no use arguing your case, No company will intentionally allow a discontinued domain after disabling it

Especially when it's having issues

[lapis quartz]

i don't think they're legally allowed to delete your account as long as it's in active use

[cedar sand]

they are

[lapis quartz]

if they do.... they will forever shoot themselves in the foot, because everyone that loses a hotmail will just use gmail.

[quiet summit]

It is what it is

They'll hang on until they can't

Then boom

[lapis quartz]

i'm a loyal hotmail user, so if the screw me over....

😄

what's the newest email that will carry on for the next 50 years?

[quiet summit]

Newest, don't know

Gmail will be around for a while

Google's a Titan

[cedar sand]

I am buying Google

[lapis quartz]

cuz i've had hotmail for as long as i've used the internet

[cedar sand]

We will rename Gmail to Eepymail

[lapis quartz]

but google is such an untrustworthy company...

[quiet summit]

Cheky@(drawacat).com

[cedar sand]

Chek@ .ru

[quiet summit]

Russian domain

[cedar sand]

To guarantee the verification code

[quiet summit]

rofl

[lapis quartz]

as long as hotmail is a thing it will be my email at least 😄

but you can have my gmail if you insist 😉

[quiet summit]

https://media.discordapp.net/attachments/1169632977559507055/1169642688501526599/KarinaSmile_3.gif?ex=655625a3&is=6543b0a3&hm=40454119072d5abbcbff644f8320949862e4f1be27955f4423f02d9d4f56d978&

I better not see you when it shuts down and you can't log-in

[lapis quartz]

i was forced to use my gmail, so that won't be a problem 😄

[quiet summit]

It's ok 10 years down the line when Google shuts down before Hotmail

You can @ us

[lapis quartz]

i'll DEFINITELY do that 😄

and say... "Told you so..."

[quiet summit]

I'll buy you a Pizza then

[lapis quartz]

i'm super curious though... did you up the anti hack since the wiggle video?

never played the game before... but just wanted to check...

[quiet summit]

oh boy.

That video is very incorrect and misleading, I'm not going to go any further than that

Way too many conversations about that

[lapis quartz]

ahh... ok...

[quiet summit]

#eft-announcements message
If that gives you any peace of mind

[lapis quartz]

30.000 cheaters gone... yes.... that is re-assuring....

[quiet summit]

But also a warning

There are a lot more reasons to cheat in Tarkov/Things that attract cheaters

Compared to other games

So BSG's battle with cheaters is a lot harder than most

[lapis quartz]

yeah... assholes that can't play the game propperly 😄

[quiet summit]

Right-o

[lapis quartz]

i've been an admin on a dayz server for some years... and these losers come in all colors and creeds...

even the ones that look ok sometimes get caught cheating.

so i know how frustrating it is 😄

but as they say... if it's too good to be true... it usually is...

buying the game now 😄

wait.... why does it say 37 pounds on your website but it's charging me 47.95?

[quiet summit]

There should be a breakdown

[cedar sand]

VAT + Xsolla fee

[lapis quartz]

ahh....

that's not included?

dang 😄

[quiet summit]

Yeah because it's different from region to region unfortunately

[lapis quartz]

what the hell is xsolla anyways?

[cedar sand]

Payment processor

[lapis quartz]

yeah... i have a twitch streamer friend that always says xsolla on the bill...

[cedar sand]

Xsolla handle Twitch payments too yeah

[lapis quartz]

these guys get their fingers in ALL the pies...

are they any good at their job though?

[slim spruce]

xsolla is also behind steam I believe

[quiet summit]

You've probably used them without knowing, Division, R6, pubg, fortnite,

[lapis quartz]

i think steam handles their own stuff though, cuz steam always says "Steam payment" on the bill

[quiet summit]

Don't know about steam

[lapis quartz]

omg... what is it with all this recaptcha! 😄

[quiet summit]

Don't be a bot

We already have Sessamy here

[lapis quartz]

is this the hacker shitheads doing?

twice now... i've failed the recaptcha...

wtf....

[quiet summit]

LOL it's got nothing to do with hackers

[lapis quartz]

and now i can't solve it because it thinks i'm sending automated queries....

never in my life have i ever had to jump through so many hoops to play a game i have a fleeting interest in playing 😄

Error 214...

5 different recapchas and they also have dissolving windows....

why?

where can i make a ticket so i don't flood this chat with useless information?

or can i message a mod or something perhaps?

[lapis quartz]

what's sessamy?

[quiet summit]

^

There's no ticket without an account

You need an account to create a ticket

[lapis quartz]

i have an account, i'm trying to log in 😄

so the tickets are on the website?

[quiet summit]

Yeah through your profile

[lapis quartz]

i made the account no problem... but there's 5000 different recaptchas to log in 😄

[quiet summit]

Try and access the website without extensions

Cntrl+Shift+N

[lapis quartz]

verification code PLUS a bunch of recaptcha 😄

it's the login to the actual game that has all these recaptchas... i seee....

for some random reason my surfshark decided to be in England.....

second time Surfshark has made my life a living hell while playing a computer game...

do not reccommend.

[cedar sand]

I wouldn't recommend running any VPNs while trying to play Tarkov, will probably just cause issues 😛

[lapis quartz]

i didn't do it on purpose... the shit app just decides to put me somewhere for no reason it seems...

haven't turned that garbage on for weeks now... and suddenly i'm in england according to that shit ap 😄

as i said... 2nd time i've been waffling about a problem that surfshark caused 😄

didn't even know i was connected to vpn at this moment 😄

what's eft vs eft arena?

did i not buy the normal game just now or what?

when i select EFT it says "Game not Purchased...

and i select EFT Arena it's purchased...

[slim spruce]

Where did you buy your code?

[lapis quartz]

i went to the website...

[slim spruce]

Did you buy arena and not tarkov?

[lapis quartz]

https://www.escapefromtarkov.com/

[slim spruce]

Arena is on another website

[lapis quartz]

i bought the right one

[slim spruce]

That is the arena website, tarkov is another game

[lapis quartz]

the one to the right

wtf?!?!?!?!

[slim spruce]

it says arena on it

[lapis quartz]

it says "escape from tarkov"..... literally EVERYWHERE....

[slim spruce]

the one on the right says "arena" in large letters

Tarkov is on the left