community-support

[slim spruce]

It could be a game issue with specific resolutions that are not supported fully.

[slim spruce]

send a screenshot of the error please

[glass epoch]

maybe bc i have a curved monitor that plays at 21:9 2560x1080

and i set my game aspect ratio to 21:9

would that be causing it

[narrow light]

Quick question, my friend got banned for no reason from Tarkov and the discord I was wondering if you could review his ban on the Discord server so he can work on getting his account back.

[slim spruce]

Look, I have got like 20 of these since yesterday. He was probably cheating.

There was a big ban wave.

[narrow light]

Could you review his ban from the Discord server so he could share his problem.

[slim spruce]

No. And he won't be back.

[narrow light]

Ok

fr bad for being bad

[tepid mulch]

Why did i get that warning I wasn't even accusing them of cheating

[austere geode]

My friend has been running into a bug where other PMCs load in not holding weapons. If we (his teammates) switch to a melee weapon and switch back to a gun they show up again. Issue is he can't hear our gunshots unless we do that and other PMCs will still look like they are not holding a gun and shots will be silent unless he restarts his game or they also do the melee swap too. Anyone know what could cause this?
FYI he reinstalled the game but that did not fix it.

[slim spruce]

clear cache in the launcher and verify integrity of game files and restart the game

[austere geode]

He has done that but the bug keeps coming back. I would assume a fresh install should have fixed it if a cache clear and integrity check would help.

[slim spruce]

Submit a bug report in the launcher.

[austere geode]

Alright thank

[azure anvil]

yea he was hard cheating lol it got detected

[radiant jungle]

what do these mean??

[shadow perch]

ban please

[grand wigeon]

would a GTX 1060 with 3gb VRAM be bad for tarkov? atleast compared to my 1050 ti with 4gb

[spark coyote]

yap. At least 2060 if you would like to have a nice experience playing this game.

[fathom osprey]

hi my game has very small stutters EVERY time i shoot a gun, it i full auto it will just basically freeze.

i have a 5700xt, ryzen 7 5800x and 32gbs of ram so not hardware issue im pretty sure

[strong niche]

barely any difference between my 4090 and my old 1070 Ti with the same CPU

[tawny stone]

try changing ur page file size (virtual memory) to 30k+ thorugh your performance options. Helped me

[fathom osprey]

in game settings or pc settings?

sorry am a bit stupid

[tawny stone]

pc settings, for your game go to launcher and clear cache might help also.

[fathom osprey]

could you talk me through the memory thing pls

[tawny stone]

im a little busy now, but google it theres very very easy steps to follow it literally takes 5 min and a reset of ur pc to be done

[fathom osprey]

okay man thx for ur help

[jovial viper]

anybody else having lots of crashing problems

cant load into any raid just crashes at loading loot

[finite flume]

yeah me to

[charred thunder]

my tarkov crashes when i try to enter the hideout after successfully extracting

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/441

[charred thunder]

will do

[eager cape]

I can't load into a raid after the last patch

game goes up 100% loot objects and kicks me

how do I fix it?

[slim spruce]

kicks to what?

[eager cape]

main menu

[slim spruce]

when did it work last?

[eager cape]

before the last patch

[slim spruce]

verify integrity of game files in the launcher

[eager cape]

the one with spring and btr on wood

[eager cape]

already did that

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[eager cape]

Already did

nope

[slim spruce]

It might be a temporary issue. https://www.escapefromtarkov.com/support/knowledge/441 see here otherwise

I am not sure if this is categorized as crashing or disconnecting

[eager cape]

Game is not crushing, no

It just disconnects me

Most of the time my pmc/scav doesn't even spawn

my friends told me that

I am only able to load on interchange

[valid wind]

I had this not too long ago. Had to reinstall then hard reboot my computer after clearing the logs

No issues since

[eager cape]

reinstall the game?

[valid wind]

Yeah

[eager cape]

huh

may as well try

[finite flume]

im having the same problem

[valid wind]

This was part of my issue as well if you'd like to try above and haven't already

[finite flume]

I would reach 100% loading loot pools and game crash

[spiral pine]

MIA because extract never opened

is this a bug or a “random game event”

[finite flume]

I cant get in to any raids

[tacit bluff]

The ones with ??.??.?? Might not open every time in every raid

[ebon fox]

Any idea for a fix... My house wheel doesn't scroll up while in raid?

[idle wyvern]

why isn't my raid loading?

[finite flume]

I have the same problem!

Factory is ok for me

[idle wyvern]

alt-f4 and clear your cache

thats what fixed it for me

[finite flume]

I did it, and didn’t work

[cedar sand]

Hiya, I play 21:9 3440x1440, I don't have this issue, what GPU do you have and what driver are you on?

If you are still having this issue that is

[glass epoch]

my gpu is a nvidia GTX 1650 and i’m on driver 552.12

i can play the game but if i alt tab it starts doing that glitch

[cedar sand]

Try rolling back to 551.86 and use AMD FSR 2.2 Quality if you don't already
What window mode do you play? Fullscreen/Windowed/Borderless?

[glass epoch]

fullscreen

i’m on windows 10 but i might upgrade to 11 and start border less

[limpid shell]

do you lose scav rep for killing goons

[inner zinc]

I go into a raid in Interchange, and got "server disconnected", at least 20mins trying to reconnect, no luck.
also restarted the game.

Anymore with this problem?
I will lose my gear :/

[raven moss]

you have laptop or pc?

[finite flume]

You can confirm leave

You will get your stuff back

I’m not able to join any raid today same issue

[inner zinc]

PC

[raven moss]

how good?

[inner zinc]

hope this works, I had my gear insurance, but well...

I played 3 raids today (PMC-Woods, Scav-Inter., PMC-Inter) then the "error" show up and can't (re)connect anymore.

[raven moss]

yea it works like this

[finite flume]

if you did not join you will have your stuff back

[inner zinc]

AMD Ryzen 5
16GB Ram
N.Geforce RTX 3060

[inner zinc]

Thanks, I got my stuff back and no lose any item.

[raven moss]

thads good ones
wierd thad this happend

[finite flume]

It’s servers problem

[inner zinc]

I check My Internet connection, no problem at the moment, well,
I think It's a signal to take a rest.

[finite flume]

I was fine the last few days, but today I couldn’t join any

[winter needle]

everytime i load into shoreline i always get "server connection lost" and i have to restart my game once or twice

any advice??

[prime hazel]

Is support ticket the best way to report bugs to BSG?

[slim spruce]

The bug report feature in the launcher.

[keen swift]

Anyone know how to fix low 99% fps?

[mortal birch]

Any way to fix this? tried changing resolutions to like every resolution not working

feel free to @ or dm with a fix if you know of one

[slim spruce]

switch to 1920x1080 and 16:9 and it should fix it

[vocal cloak]

is there a known fix for this, or is this weekend just cursed?

[stray hollow]

anyne know why the main menu will only display the back ground and no title or options when booting up

[wind cosmos]

@eager topaz

[winter needle]

how do i stop server disconnecting every raid?

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/439

[vocal cloak]

this might be different, because recently it has been occurring that after matching ends, before loading loot, one gets immediately disconnected, and the game thinks one is still in raid, but after clicking "leave" the gear is still there

[winter needle]

every raid i load into i get server disconnected

then it takes me another like 5-10 minutes to get in

[slim spruce]

See the help page I sent for a solution.

[winter needle]

mk

[slim spruce]

see the solution here and make sure you copy the images even where it says you have nvidia #community-support message

you need to remove some nvidia items with ddu as shown

[jovial viper]

https://www.escapefromtarkov.com/support/knowledge/439 tried multiple things on here still nothing, have lost like 600k worth gear js from disconnecting and now every time i try to get in a raid it crashes my whole pc

when i do load in its just a complete black screen

[hexed yacht]

How to fix fps drop when shooting?

[slim spruce]

Do you have an AMD graphics card?

[hexed yacht]

No

[slim spruce]

What specs?

[hexed yacht]

Cpu- AMD Ryzen 5 3550H with radeon Vega mobile gfx

Graphics card- NVIDIA GeForce GTX 1650
AMD Radeon™ Vega 8

16 gb ram

And i have this problem in arena

But while ago i had same problem in eft and reinstalling game worked

[untold bison]

mentioned this in the other tab on accident but... anybody know how to fix this issue where i load into an arenas match and get disconnected, after i reconnect the rest of the match plays out perfectly fine and smoothly?

[slim spruce]

reinstall the nvidia graphics driver in the custom install method (not express) and check "clean installation" and reboot

[hexed yacht]

Alr ill try

[astral wadi]

bro im bouta break my pc i cannot load into any raids

my pc shuts itself off or i bluescreen

ive tried everything on the website support page and nothings worked

[slim spruce]

Seen here? https://www.escapefromtarkov.com/support/knowledge/441

[slim solstice]

i made a ticket by reporting a bug in the launcher deleted all of my logs checked the integrity loaded into a scav just fine and now a pmc

[slim solstice]

also change the server to automatically selected

[astral wadi]

yes

[slim spruce]

What is your page file at?

[astral wadi]

how do i find that

[slim spruce]

That is on that page

[astral wadi]

oh k

[slim spruce]

The swap file is the most common fix among others.

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[astral wadi]

ive done that alrdy

[slim spruce]

Only one and C only?

[astral wadi]

is this it?

[slim spruce]

Yes. Look in start > view reliability history > look for details for crashes when it happens

[astral wadi]

uhhh im lost idk where it is

is it startup and recovery?

[slim spruce]

i just told you

type it in

[slim spruce]

more details button

[astral wadi]

it doesnt have a more details button

[slim spruce]

Any other problems?

[astral wadi]

yeah another one like that with the same description

they were the times when i bluescreened

[slim spruce]

Let's see those

[astral wadi]

this was windows at the same time

[slim spruce]

There's no real pointers to any cause but the most common causes are unstable ram and lack of ram. When did the game work last?

[astral wadi]

im only blue screening when i load shoreline i just did a woods raid

i did lose server connection before loading into it though

[slim spruce]

What blue screen error?

kernal heap corruption?

[astral wadi]

it flashes for like 2 seconds and i dont get the chance to read it

plus it overlays with tarkov and looks weird

[slim spruce]

there should be notes about the blue screens in reliability history

[astral wadi]

i dont see any

[slim spruce]

This page really does have almost all solutions on it https://www.escapefromtarkov.com/support/knowledge/441

I could go through them all with you here but it would help to know which ones you didn't do.

[astral wadi]

ill tell you the ones i dont know lemme check em rq

i havent tried this

ima try it

[slim spruce]

Ok

[astral wadi]

k im reinstalling it rn and cleared logs ill lyk if its fixed

[spring magnet]

any mods available ?

my friend cant join the server, it says hes banned but hes never been in here.

[slim spruce]

send the name

[cedar sand]

Is there not a command for that appeal server thingy

[spring magnet]

talihabibi

[slim spruce]

I'd rather just tell them to go to #rules to avoid spammers

[slim spruce]

he will not be returning sorry.

[spring magnet]

any reason?

[slim spruce]

You should get a new friend, that is all I can say.

[spring magnet]

lmfao sounds good

[polar mulch]

when in raid my "Desktop Window Manager" starts using up %60-%90 of my GPU (GeForce RTX 3060) and all background apps (discord, google, spotify, ect) start lagging , anyone know what causes this or if there's a fix? (only happens on EFT)

[slim solstice]

is your pc dirty at all?

[polar mulch]

no..?

[slim solstice]

Dusty is what i should've said

[polar mulch]

nah

[turbid falcon]

my friend tried to log on today and he got an error 229 saying hes permanently blocked

which dont make sense cuz he never cheated lol?

[slim spruce]

I have seen 30 of these in the past day since the ban wave. Welcome to the club.

[turbid falcon]

well im not in the club i'll let my friend know thanks for that info

[spice island]

yo idk how this works but i had a sherpa and he made me get his controls by downloading them and putting into the tarkov folder idk if anyone has heard of it but i had to redownload tarkov and redo my controls so im just asking if anyone knows the process

[finite pond]

I received a ban on the discord server (RU), for no reason, please consider the unreasonable ban and read the appeals already

[regal oriole]

Hi guys, how the suggestion chat works? I had two inquiries what I wanted to post but when I've posted the first one, I can no longer type anything else into the chat...
Its like time restricted?

The second suggestion was to fix the scav end raid screen - there is a bug you need to search again through your rigs with loot inside your backpack. I guess this wasn't the case few wipes back. It's really anoying. You should be able to see all your loot instantly.

[nova crystal]

So, its began

[honest cloud]

how long do we have to wait?

i have the same msg

[noble surge]

guys i need some help im getting issues with my headset, and dam i didnt remembered my headset was "non-cheap" for my standards (corsair HS70pro) bought em like 2 years ago
any good recommendations?

[honest cloud]

thx

[slim solstice]

KZ ZS10 Pro's

by Linsoul

[finite pond]

I received a ban on the discord server (RU), for no reason, please consider the unreasonable ban and read the appeals already.

[nova crystal]

you forgot to say "PLEASE!"

[cedar sand]

You may post once per day

[regal oriole]

Kk, thanks

[dry ridge]

been following this guy for a month. please ban this guy

@sweet delta

[velvet shell]

Hello team i would like to report a cheater, i ma providing you with screenshots, hoping that this will be enough

[cedar sand]

You report them from their profile in-game or on the post raid screen. Not here.

[velvet shell]

tried, also tried to report suspicious profile, if this is not enough i dont know what it is, hoping that someone who cares see this and act on it, @rain cedar @red cape

[quiet summit]

??modmail @lyric estuary

[acoustic sapphire]

Hello! In order to use modmail, please open your DMs to server members.
If the previous does not work ; will have to adjust your per-server Privacy as well.

https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png
https://cdn.discordapp.com/attachments/983260800791756820/1047686581575766047/image.png

[quiet summit]

Don't needlessly ping staff. Community Managers don't handle in-game things

[velvet shell]

NP then to whom should we report this things, because i dont see any other way to draw attention

i don't want to be a p in the ass, don't have time to argue is this right or wrong place, but i want to draw attention, this kind of people are unacceptable, if someone pls assist

[quiet summit]

You report them in-game. As everyone else does.

As you already have.

[solid chasm]

hi i lost access to my email and have my backup email set but i cant change my email to my backup? how can i log in?

[quiet summit]

You may send an email and reach out to support at [e-mail]

[solid chasm]

ok sounds good rty

[quiet summit]

No problem~

[solid chasm]

ty

[velvet shell]

ty team for you support keep up the good work

[quiet summit]

[hollow quest]

Is loading into raids still an issue?

[silk falcon]

Does someone know if theres a setting or fix for why black buildings/shadows. Its really hard to see things when the shadows are literally just pitch black

[night spoke]

i setup tetriz on flea market and i dont see it on the list of offers, remove it, i get "couldnt find offer" error and now cant find my tetriz in my flea market or stash, is it gone or some visual bug?

[quiet summit]

Not sure if that's how it looks default, but d\o you have dynamic HDR enabled on your monitor or something?

[quiet summit]

Did you recall it?

[silk falcon]

not on this monitor i dont

[quiet summit]

That's really the only thing I can think of

You can try and bump contrast in post

[night spoke]

i clicked removed on fm and gave me the error, ragman didnt message me about it or give me the item back

[quiet summit]

or change gamma settings in nvidia/amd panel

[quiet summit]

Restart your game

Half the time recalling items will do that

[silk falcon]

already done that, ill try messing with the settings and see if i cant fix it then

[night spoke]

already restarted it and checked for ragman, fm, everything basically

[quiet summit]

Post FX contrast settings then, play with that

[quiet summit]

Then you sold it or you claimed it

If you think it's a bug report it on your launcher

Include logs (It's a tick box)

[night spoke]

gotcha, thanks

[quiet summit]

o7

[proper herald]

is it normal that
i loot someone's pocket and get a mechanical loot sfx instead?

and loot a weapon box and get a duffle bag sfk instead

[hollow quest]

Any ideas on how to fix this on both pmc and scav?

[quiet summit]

That's not normal at all

Did you have a video of it?

And is it unique to this latest patch?

[proper herald]

now i just open weapon box and i got a normal sfk

[quiet summit]

Unique to this most recent patch?

[proper herald]

yea

[quiet summit]

Let me check

[proper herald]

and i also think that this sfx may be random cus sometime it's normal and sometimes it used other sfx

[glacial shale]

i just upgraded to a ryzen 7 5700x3d what are the best settings for streets?

[regal osprey]

Any way to fix streets fps?
got 40fps without my pc even being under load
Ryzen 5 5600x,3060 12Gb 32Gb of Ram and like everything is only being used by like 30%

[quiet summit]

3090 i9 9900k 32 gb ram 45-55 fps

It's the life of us

[quiet summit]

There's been a couple complaints aside from you, can you submit a bug report on your launcher and throw me your ticket number?

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link :

Tarkov: http://cdn-11.eft-store.com/eft/client/live/distribs/0.14.5.5.29704_b9b78d18-9ed6-4fab-8782-1bf306fa3a7f/Client.0.14.5.5.29704.zip

Arena: http://cdn-11.eft-store.com/arena/client/live/distribs/0.1.6.0.29613_88161b0b-e53d-4bde-bab3-6cecd0a75586/Client.0.1.6.0.29613.zip

Launcher: https://prod.escapefromtarkov.com/launcher/download

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT or D:\Games\Arena.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[proper herald]

28538099

[quiet summit]

danke

[proper herald]

i can't upload a vid so no proof in that sumbit

[proper herald]

this is the one

[quiet summit]

It's ok I can use it thank you

[proper herald]

no problem

[cedar sand]

Depends on your GPU and memory

[glacial shale]

2060 super

32 gigs

[cedar sand]

1440p?

[glacial shale]

nah 1080

[regal osprey]

yeah funny got a friend with pretty much the same setup as you but he gets 120fps+

[quiet summit]

My disappointment is immeasurable

[cedar sand]

Medium textures, low shadows, TAA High, DLSS/FSR off, SSR preference Low-High, HBAO preference Low-High, Anisotropic filtering Per Texture or On, Reflex Off

[glacial shale]

thx

[cedar sand]

You won't need to use the streets lower texture mode either with this

So uncheck it and play Streets on medium it's nice

[finite flume]

You found any fix?

I have been playing for years and that’s the first time this happened to me

Im not able to join any raid

[hollow quest]

Yeah finally got it to work, I uninstalled eft. EFT arena and the launcher and re downloaded

[high lark]

Are people allowed to use soumdboard or voice changers over voip in game?

[quiet summit]

Technically against rules

[mint leaf]

is it bannable to open a vpn to play the game because I want to play tarkov at school

[simple plume]

bought some clothes with real moneys and unsure how to claim them lmao

did bsg scam me XD why cant i see them on ragman?

[quiet summit]

Try and restart game

[simple plume]

did couple times, do i gotta wait a certain amount of time?

[cedar sand]

Do you have any email with the receipt of it? Has Xsolla processed the payment properly?

[simple plume]

FUCK i purchased bear not usec XD

ima idiot bro

[cedar sand]

Reset the game profile on the website and become BEAR

[simple plume]

NEVER XD

can i refund ticket ? or do i gotta suck it up and buy it again

[jaunty geyser]

Hey anyone having issues after raid as a scav? Im getting endless loading trying to sell the remaining items to Fence. ive Alt f4 three times running into the same issue

[cedar sand]

You could ask but I don’t think they would be able to or what sorry

They might swap it for usec clothing of the same value but I’ve never heard of it happening

[simple plume]

all good thanks for your advice 🙂 i bought the usec one cant be bothered with ticket making to just get told no hahaha

[cedar sand]

Well now you have nice bear option next wipe 😄

[simple plume]

indeed! XD

[rigid kindle]

@quiet summit hello pls can you help me ,after update cannot run eft it says battleeye updating infinity

[slim spruce]

verify integrity of game files first

[rigid kindle]

I did

Was reinstalling launcher and game aswell

[slim spruce]

By chance are all 4 game exes in the same folder?

[rigid kindle]

I have only eft

[slim spruce]

When did it work last?

[cold granite]

Hello, does anyone know how to fix discord issues related to tarkov? Loading into raid makes discord mic stop working, unplug it and plug it back in and discord works but in-game sound will be gone until I restart the game, at which point discord breaks again. Haven't been able to find any fixes or info on this, been searching all month

[wind cosmos]

Guy at target said this was what I was looking for

W sending speed

[slim spruce]

seems good

[wind cosmos]

Coolio

[rigid kindle]

before todays update xd

[slim spruce]

Make the game exes (Escapefromtarkov.exe and Escapefromtarkov_BE.exe) and the launcher exe (bsglauncher.exe) run as admin in the right click menu on the EXE > properties > compatibility tab > check run as admin.

[rigid kindle]

i did it but still not work

i heard some ppl have same problem after update

but not a lot ppl

[slim spruce]

Add those to the firewall public and private.

[rigid kindle]

i have no firewall

just deleted from my windows

[slim spruce]

You have a modified windows install?

[rigid kindle]

yes

[slim spruce]

What exactly did you do?

[rigid kindle]

just deleted windows defender and firewall

[slim spruce]

When did you do it?

[rigid kindle]

2 months ago

[slim spruce]

Anything else strange about your pc?

[rigid kindle]

no

just was good everything before update you know

[slim spruce]

go to the battleye folder in the game folder and run uninstall battleye and then install battleye

[wind cosmos]

@west shore like my new monitor?

[rigid kindle]

did it earlier

[slim spruce]

The game has many known issues with modified windows installs. It may prevent battleye from working.

I would recommend installing a legit copy of windows.

[rigid kindle]

got you ty

[vital aurora]

Any fix for blackscreen in raid? Cannot do anything on the computer Just need to restart PC and load to raid again:|

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/441

[winter rapids]

Am I the only one who has lost the Ryzhy preset in EFT Arena Ryzhy Edition?

[rigid kindle]

@slim spruce i see now a lot ppl talking about same problem like me btw . need i wait fix from bsg ?

[slim spruce]

where?

[rigid kindle]

russian website vk.com

official eft group

so much ppl have same problem but not everyone

[slim spruce]

It might be regional then as I've seen no others here.

[rigid kindle]

ye but vpn doesnt help me

[umbral crypt]

Why didnt i get the new achivement? i did all of the quests but i didnt get it?

[stark crystal]

what do i do if my average time alive as a scav is 7 seconds

[hollow quest]

Better than my average time alive as a pmc lately

[stark crystal]

💀

[hollow quest]

Legit spawn die spawn die 🤣

[wind cosmos]

@slim spruce were in business

[violet storm]

how do i see what the other item i am turning in

[jaunty badge]

Anyone else encountering server connection loss immediately when loading up a PMC raid? Scav has no issue. God tier internet. Thx

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/439

[violet storm]

what about me 😢

[slim spruce]

I am not sure. You might should put them both together before going to that turn in.

[serene trout]

hey guys when i que ranked it tells me to re login but i can que for unranked any fix on this currently

[gloomy creek]

R5 5600+6700xt 32 gigs of ram 3600mhz really bad fps on streets from 25-60ish

[slim spruce]

Is your HDMI cable in the motherboard?

[gloomy creek]

Why would i connect with HDMI to mobo obviously i use DP+straight to gpu

[slim spruce]

Are other maps fine?

I have to ask to be sure.

[gloomy creek]

Yeah others are mostly fine woods around 110-120 customs around 80-90

[radiant vortex]

I've got a big problem. For some reason, my internet's very bad and I don't know why as it was fine a few days ago. Whenever I log into raid as a scav or PMC, my ping would be way too high and I don't get it as I'm in Asia, yet my connection to China, Singapore, or any other asian country would be awful, or even timed out.

What can I do to fix this?

[slim spruce]

Have you logged into an IP from an asian country? Where are you now?

[slim spruce]

It may be your settings since other maps are fine.

[gloomy creek]

Textures high everything else set to low + low res mode for streets enabled

had stable 70ish to 90ish fps before the spring update

[radiant vortex]

I'm in Malaysia and as for whether I've logged an IP from an Asian country, well, I'm not so sure as I don't know how to check on that

[slim spruce]

Are you on a VPN?

[gloomy creek]

The ping on chineses server looks fine u should probably only select single server 2 top with the best ping

[radiant vortex]

No

[slim spruce]

This may be related to known ISP routing issues in the OCE region. You might have to use a VPN to a nearby location.

[radiant vortex]

Alright

[slim spruce]

Please submit a bug report in the launcher with your ISP And region.

[gloomy creek]

FSR is useless in tarkov i get around 60% usage on both gpu and cpu running process lasso+ISLC aswell

Each time bsg touches streets i have to upgrade the pc

[slim spruce]

I would recommend reinstallin the gpu driver in a clean install, resetting all settings and erasing shader cache, which is done in a clean install.

[gloomy creek]

Might try that again maybe it will help. Formatting to a fresh windows helped a bit but still

[slim spruce]

@hot elbow what is going on exactly?

[hot elbow]

i can't pick any asia sever in the launcher ( i live in asia ) cause the launcher identify in the US and now it just time out all the ASI sever

[slim spruce]

There is a guy with a similar problem in malaysia above, it may be connected to your problem too.

Please submit a bug report in the launcher with your ISP And region.

[hot elbow]

will do

[vapid mantle]

How do I find out my email address I login but my username is different

Then my account name

[slim spruce]

huh?

[vapid mantle]

The login screen where u can login to access eft I login but my username isn’t right I’m trying to buy slots but it says I didn’t buy the game but I did

[hot elbow]

have you fix the issue ? i got the same problem

[slim spruce]

So you mean the game is not on your account?

[vapid mantle]

My account

[slim spruce]

If the game is suddenly not on your account anymore there's only a few causes: 1. You're on the wrong account. 2. The game was charged back by you and removed. 3. The key you used was found to be bought with a stolen card and refunded (no fix for this one).

[vapid mantle]

Nothing is stolen it’s gotta be wrong account but I can’t figure out my when I sign in it ak works right except my login

Hence y I said how to figure out my email they have

[slim spruce]

What do you mean?

[vapid mantle]

My sign in got fudged

[slim spruce]

I don't know what that means.

[slim spruce]

You mean you log in but the account is another name?

[vapid mantle]

Yes

[slim spruce]

That doesn't happen. It's the wrong account.

[vapid mantle]

I can’t find out y or how

[slim spruce]

The cause is one of the three I said earlier.

[vapid mantle]

I can still play

[slim spruce]

You said the game is not on your account.

[tardy glade]

i cant load into raid

i do and then disconect and then cant reconect to raid

and when i confirm disconect i still have all my gear on my pmc

[vapid mantle]

It’s my account but when I try to sign I. Thru the website to buy extra slots it’s my info to sign in but the account is wrong but it has my name part of it I think it’s a mix up

[tardy glade]

idk what to do it started with just customs but now its every map[

[slim spruce]

If you sign into the account on the tarkov website it is your account. The names can be different on website and ingame.

[vapid mantle]

Ok then y can’t I buy slots

I’ll have to check if something happened with purchase

🙏 thanks

[slim spruce]

What is stopping you?

[vapid mantle]

It says I don’t have a purchased copy

[slim spruce]

Then you must be on a different account than in the launcher you're playing on.

[vapid mantle]

My user name my account but when I go thru website I get this

See it’s my shit but watch when I pick expansion

[gloomy creek]

Your ingame name is gonna be different than your account name

[vapid mantle]

And look at name

[slim spruce]

What are you buying?

[vapid mantle]

Gear slots

[gloomy creek]

windows key + shift + s please

[slim spruce]

This is the profile page?

[gloomy creek]

are u 100% sure you're loggin into the right account and not some old account u had?

[vapid mantle]

It’s only when I sign in thru website

I reset password

That didn’t work

[slim spruce]

Check your email for tarkov emails as I am betting you are on the totally wrong account on the website than in the launcher.

[vapid mantle]

That’s what I can’t find out I only have 2 emails but i only use 1

I’ve checked both idk

[slim spruce]

look for the tarkov emails with words like battlestate, xsolla, tarkov

[vapid mantle]

I signed our launcher and on game I enter my password it shows the 23 after name it when I go website to buy stash upgrade name is different and it says I don’t own the game I sent email to support but 🤷‍♂️

[slim spruce]

I think if you log out of the launcher and sign in with the login you used on the website you will find you don't own the game on that account. You may also be locked out of the account you own the game on, then.

[vapid mantle]

Yea I think I’m screwed and u can’t update emails yet ughh

I sudnt have been so cheap

[gloomy creek]

So im guessing u bought hte key on some 3rd party site?

[vapid mantle]

No way I just got standard edition lol

I need more slots for stash

[gloomy creek]

Just wait for the new EoD+ to drop and buy that

[vapid mantle]

I have to lol

[gloomy creek]

Still kinda weird with the name mistmatch u had to use some kind of email for that account else u gotta try to contact support

[manic peak]

does achievement progress reset with wipe?

[tardy glade]

right before match starts I disconnect, I keep disconnecting every time I try to reconnect and when I confirm leave my PMC has all the gear I brought in on him still so yeah wtf do I do

games just unplayable

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/439

[tardy glade]

yeah none of the shit in there applies to me unfortunately i already looked

[long walrus]

is stuck on synchronizing still an issue

[radiant vortex]

Not entirely. I couldn't get a VPN because I don't know one that's free, so I decided to just swap to Koreas and Japanese servers just because they had better ping.

On my first try as PMC, the ping was initally bad, but went good seconds after spawning. Playing as Scav, though, I always get "Server connection loses" and I still don't get how to entirely fix that

Managed to login now, but my ping is 130+

[vivid briar]

Is anyone having connection issues getting into customs at night? I just played a day raid and had no issue but cant play a night one

[radiant vortex]

I keep getting server connection loses when playing as scav and I don't get why, nor do I know how to fix this

[vivid briar]

Ive been playing literally all night with no issue and now im having issues

Okay so its just night time customs isnt working. Dont know why but okay

[slim solstice]

It was happening to me yesterday I turned of my generator (don't think that part mattered) than I cleared the cache and the logs, after that I checked for an update and than did an integrity check and it seemed to fix it, also make sure to clear the logs from the recycle bin as well

[radiant vortex]

Anyone help me with this crazy loop of server connection loses?

I've never had this kind of issue prior to patch 14.5

[ionic socket]

Что делать?

[brisk iron]

would upgrading ram from 16 to 32 improve streets fps from 45 to 60 ?

[azure anvil]

would need all ur specs

[brisk iron]

im on a laptop with 4070 mobile and ryzen 9 7940hs

[slim spruce]

English only please

[grand musk]

i have no applications other than discord and google running

[slim spruce]

reboot and try again

[blazing lake]

still cant download launcher from website 😦

[slim spruce]

With which problem?

[blazing lake]

this only shows up when i hit install after about a minute

[slim spruce]

https://prod.escapefromtarkov.com/launcher/download use this link

[blazing lake]

i get the same message 😦

[slim spruce]

Do you have a vpn to try?

[blazing lake]

i dont unfortunately, never had a need for one

[slim spruce]

Another browser?

[blazing lake]

tried opera, chrome & edge

[slim spruce]

Try again later.

[blazing lake]

[slim spruce]

You could try changing dns service

[blazing lake]

I'm not sure how to do that 😮

[slim spruce]

https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10

to 8.8.8.8 and 8.8.4.4 secondary

[rain fog]

"There is no access to the folder "C:\Program Files\EFT". Select another folder to install." Pops up when i try to install eft, never had this before. When i create a folder it now has a shield logo

[slim spruce]

start the launcher as admin

[rain fog]

Ill try rn

Worked, thanks

[quiet summit]

@knotty beacon You are sending an expired link for your community server post

[icy furnace]

i need help with customs key for peacekeeper quest, need to unlock the door but i cant afford it, can someone help me bout it ? i wont touch any loot

[icy furnace]

i just need to mark the room thats all

[karmic isle]

uhhh?

[quiet summit]

Try restarting

??modmail @random elk

[acoustic sapphire]

Hello! In order to use modmail, please open your DMs to server members.
If the previous does not work ; will have to adjust your per-server Privacy as well.

https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png
https://cdn.discordapp.com/attachments/983260800791756820/1047686581575766047/image.png

[random elk]

just got teamkilled by random in GZ, right as I spawned

[blazing lake]

still same issue now 😦

[quiet summit]

Use modmail

[random elk]

done thanks

[old nimbus]

Anyone know why when I change settings it doesn't affect my performance literally at all? The game runs at 40fps, enabled/disabled post fx fsr on or off whatever and its just stuck there

[versed echo]

Does anyone else get extreme frame drops randomly while playing recently? I mostly see it when I play streets but other maps are the same just not as severe.

I've got a good rig and updated drivers and my game runs smoothly at 80 frames even on streets, however recently, since about 3 weeks ago, after one of the updates I would get extreme drops to 20 fps for a few seconds until it goes back to normal. It happens most often when looting containers or bodies, not when i ads with scopes or anything, just randomly, even running around doing nothing it will just happen.

Specs: AMD Ryzen 7 7700X 8-Core, 32gb Ram ddr5 7000 RPM, AMD Radeon RX 6700, and an ASUS Prime A620M motherboard. My temps have never exceeded 65 celcius while playing so I know its nothing major.

If needed I can get some video of the frame drops. I've sorted out my drivers for my gpu and cpu, my game runs smoothly with minor hiccups on all maps except streets.
If anyone can give some insight, or has similar problems that would be great. Ive tried a lot of different things for windows optimization and game optimization but nothing changes it

Any and all help is appreciated

[thick star]

anyone got tips on farming killa

[knotty beacon]

Ahh thanks, weird it was showing as working for me.

[wind cosmos]

So, new to dual monitor, is there a way to setup squads streams where it’s not constantly dragging my attention over to my second monitor?

Or is that something that just comes with time

[blazing lake]

hey im still having issues installing the launcher ^ - is there any word about whats happening?

someone said ealier in general chat other people were experiencing this too?

[quiet summit]

Try accessing the website via an internet connection separate from your current

Hotspot to your phone, or activate a VPN within your region

[blazing lake]

found out opera has a built in vpn i can use - seemingly worked its downloading now, it did this once but stopped halfway through so fingers crossed it works

[quiet summit]

[shut lintel]

is anyopne having bad fps in ligth house?

im gettign 7 fps from time to time never had ths problem

[finite flume]

how can I lower the load on my ram?

after I updated the last NVidia driver

the game takes to much ram

[slim spruce]

The used ram amount is not always the true usage. Most of the time programs reserve space on ram they think they will need. Some may be unused.

Otherwise what is the problem?

[finite flume]

Recently I had the “server connection lost” problem

I did some troubleshooting to find out what’s the problem

I can only join factory

[slim spruce]

PC specs?

[finite flume]

i5
1650
16 ram

I’m playing for 3 years

[slim spruce]

see the tips on this page https://www.escapefromtarkov.com/support/knowledge/439

[finite flume]

And only now I’m having problems

[slim spruce]

But if only factory works this may mean your pc might not be enough to play other maps

If there's not another cause.

[finite flume]

I was playing fine though the whole year

[slim spruce]

After patches the game performance may change.

[finite flume]

Is it normal to take 14 ram?

[slim spruce]

Yeah

[finite flume]

Because my gpu is on only 7%
And cpu 10%

[slim spruce]

You can try lowering settings

If you are, try high textures

[finite flume]

I did the lowest and still it kicks me out

The weird thing is I can join all the maps on offline

But only factory in online

If I join offline my fps is 70 so it’s not really that my pc can’t run the game I was fine like to days ago not even any drops in fps

Two”

[violet storm]

Anyone else getting garbage ass spawn loadouts while you have high scav rep. I have over 7 rep and for the past 5 or 6 raids I got 3 pp 91s, a mp 133, and a pistol, and now i just got another pp-91, and I always get no meds or good loot

[lethal lintel]

Hello IDK if Im dumb but I cant play anything under tier 2 in arena is this normal?

Like theres no option to select tier 1

oh wait tier 1 has completely dissapeared neevrmind

[wind cosmos]

@slim spruce any reason my game is quieter now that I have a new pc?

[slim spruce]

Differnet audio hardware will differ with sound percent due to ohm resistance.

[wind cosmos]

heard

[slim spruce]

i have a card do 60% fine but onboard audio is like 33%

[topaz harbor]

i need some major help with lag/ i have a pretty good damn pc but still almost everytime i start running it goes to 2 k ping. please anybody know anything? ive been trying to fix it for 2 weeks

i need some major help with lag/ i have a pretty good damn pc but still almost everytime i start running it goes to 2 k ping. please anybody know anything? ive been trying to fix it for 2 weeks

anyone?????

[runic briar]

hello today all of a sudden my tarkov is lagging freezing stuttering etc.. This problem wasnt here last night and the only thing i did was turn my pc offf last night and im getting loads of errors when i try to load into the raid to do stuff

[slim spruce]

Does factory work fine?

[steel tendon]

Anyone able to help getting a white box when trying to launch the game shows (starting battleye services) (updating) but never launches

but how i typed it

[radiant vortex]

Anyone able to help me with stuttering? My game keeps stuttering and I don't know how to fix it

[empty prairie]

Stuck on 20fps on Shorelines and 30fps on streets the game runs like absolute shite but nothing new there any help would be appreciated because the game is just fucking unplayable at present RTX3070 64GB DDR4 3600Mhz Ryzen 7 5800x

[clever hull]

@craggy ridge just team killed me lol on purpose, i have clip

[junior ibex]

does it matter where i put the setup exe?

for the launcher

im gonna try this again

if this doesnt work im gonna format my pc

i have never had this much trouble installing a game

tried to install it 3 times kept getting error 108003 then i fixed that

it downloaded then it wouldnt load the game up

i kept getting error 103003 and 109003

i searched on google what to do, some said to uninstall everything related to eft

now if this doesnt work im gonna format my pc then try again

[smoky berry]

Do you have enough space? Antivirus/firewall isnt blocking program?

[junior ibex]

yeah

and i turned off my antivirus and i dont think i have a firewall

im using Avast

[smoky berry]

Check integration setting in launcher if u havent

[junior ibex]

whats that

[smoky berry]

If you open the settings in launcher it should say validate or something like that

It checks the files

[junior ibex]

launcher settings?

[smoky berry]

Launcher settings

[junior ibex]

then what

[smoky berry]

Dont remember exactly send pic

[verbal wagon]

The validate option is near/above the play button not in launcher settings.

[smoky berry]

Yea that

😇

[junior ibex]

well im installing it rn so it doesnt show

after it installs i will message you guys

[verbal wagon]

Error code 103003 can be fixed by running your launcher + game in administrator mode. (Right click on launcher or game file > run as administrator)

If this does not help the most common way to fix the issue is to unistall your anti virus. You can learn more about this online or from a moderator

(Old Fix for 103003 unsure about 109003 haven't been active in couple months)

[verbal wagon]

Hi, If this happened in official tarkov discord head over to #discord-mod-mail to submit a report.

[verbal wagon]

Hi, Is your game installed on a SSD or HDD?

[verbal wagon]

Hi, Do you have a list of PC specs.

[supple lava]

are there any "best" options for best fps

[verbal wagon]

Hi, there is a chance this video may help.
https://youtu.be/LcbqDFWCNIo?si=3-l6_IUAR4AqWxFu

[verbal wagon]

Hi, Try to validate the game files through the launcher if this does not work run the launcher in administrator mode - right click on launcher or file - select "run as administrator"

[junior ibex]

wait that might actually fix it

becouse i forgot to run as administrator when trying to go in the game

but if that doesnt work then all i can do is format my pc

[teal aurora]

hello! im trying to get an account back on which i forgot the email, i have provided everything i can with recepits and username, email ingame nicknames and so on. but the support is asking me for my ip (which i deem not necessary) . my second account was gifted to me trough a third-party website. is this a bannable offence on both of my accounts?

[radiant vortex]

Running an RTX 3050, AMD Ryzen 5 5500, 500GB M.2 SSD, and 16GB of RAM

[verbal wagon]

Most likely due to 16gb of ram. I used to run on 16gb and it's extremely rough due to the optimization status of this game currently. There should be a setting inside your settings names "Automatic ram cleaner" Try turning that on. I would also recommend a game booster. Razer app has a built in easy to use one.

[radiant vortex]

Got it

[cedar sand]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

For systems with under 32GB of RAM, this can massively help with reducing stutters and improving the stability of the game client.

[junior ibex]

i swear to god im gonna break my pc

this is the 4th time this is happening

i think there is something wrong with C/

gonna try it on D/

[brisk basin]

please help me, I downloaded the game and after 1 raid, when entering 2, the game crashes either to the desktop, or the computer simply turns off and restarts

[quiet summit]

@clever hull You've changed your privacy settings, modmail is no longer working for you

I'll be closing your ticket

[candid spindle]

I need an opinion guys, I am able to upgrade from a Intel i5 10400F to an 5800x3D for €300. I will get a motherboard and cooler in the deal. Obviously it isn't future proof but for solely Tarkov it sounds like a good deal right?

[cedar sand]

It would perform better yeah, with 32GB of DDR4 memory and a decent enough GPU

[candid spindle]

I have 3600 32gb ddr4

[candid spindle]

And an 6600 XT

[plush ruin]

Does anyone happen to know why all of a sudden me and a few buddy are out of nowhere starting to get server connection lost trying to load into any raid?

[quiet summit]

Did you guys start swapping party leaders?

[plush ruin]

no, we have restarted the game numerous times as well and our internet ect..

i did a fresh install as well

[quiet summit]

Probably not you guys

I would try and manually select servers

[plush ruin]

i tried that as well..

[quiet summit]

Then manually select othe rservers

lol

[plush ruin]

Lol it's frustrating cuz everything was fine then this started

[junior ibex]

do you guys think this is gonna fix the issue i had?

[restive robin]

anyone know how to fix my tarkov arena? today i got disconnected from a match and since then haven't been able to get past the loading screen, tried reinstalling, deleting cache and logs.

[lofty estuary]

anyone else just having struggles with loading in? like i have 20 fps on maps where i before had around 60 to 70. and i cant even laod into half the maps anymore

[woven slate]

Seems this is an issue that's becoming more common I guess. Haven't been able to connect to servers at all

[lofty estuary]

same, and when i do i have 2 fps

[quiet summit]

@plush ruin @restive robin @woven slate What servers do you guys use?

[woven slate]

net is fine

Whatever is set by default

[restive robin]

yeah same

[woven slate]

I've never changed it

[lofty estuary]

same here

[woven slate]

Been playing for over 2 years. Been using this new PC for weeks with no issue and this is the same problem @plush ruin is having

[quiet summit]

What servers do you have selected

I'm not asking about your internet

[woven slate]

All

Never selected specific servers

[quiet summit]

If you have "all" selected there's your issue

You could be connecting to siberia

[woven slate]

Except I'm not

[quiet summit]

Then what servers do you have selected

[woven slate]

You're pretty terrible at this btw

Go somewhere else

[restive robin]

im trying to connect to europe only and i'm still stuck in loading screen

[quiet summit]

Oh I'm sorry I hurt your feelings

You're playing the wrong game if you're offended by the way I respond

[restive robin]

lmao true

[quiet summit]

What is it saying on your screen?

[woven slate]

You're assuming this is a server issue when it isn't

[quiet summit]

Matching/Awaiting session start?

[woven slate]

Server connection lost

[restive robin]

just the normal loadign screen

[woven slate]

That's it

It happens after 15 seconds every time on the dot

[quiet summit]

Navigate to the following directory
C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings
Right click the folder itself, untick “Read Only”
Click OK
Relaunch the game

[woven slate]

No error message

[quiet summit]

I'm seeing if everyone's on the same page, what servers they are connecting to, collecting information

"You're bad at this" when I haven't even given you feedback yet

Go on reddit or something

[woven slate]

Automatic USA. the default setting as was stated earlier

Default

Never changed it

[quiet summit]

And I'm asking what the other users are connected to

Automatic USA is not all

There are European and Asian servers

I don't blindly fwd information without narrowing it down

That's not how it works

[restive robin]

it keeps ticking itself back

[quiet summit]

It's ok you just need to do it once

[restive robin]

lets see

[plush ruin]

i just did this.. loading a raid to see if it helps

[quiet summit]

No that was for Ardei, this shouldn't fix your issue

[plush ruin]

oh gotcha

[quiet summit]

What servers did you have selected?

Also just wondering do you and your friend share the same ISP?

[plush ruin]

manually set to all USA servers and i dont believe so he lives in a different country

[quiet summit]

Did you guys try west servers only? Or is he unable to connect there

US East I'm guessing right?

[plush ruin]

yeah i had tried as well

[restive robin]

nope still loading

[plush ruin]

basically once we get to the creating loot pools %100 percent it kicks me for server connection lost

[quiet summit]

Are you trying to connect to new raids or reconnecting?

[quiet summit]

Do you care about your saved keybinds and settings?

[restive robin]

fuck the keybinds and settings

delete the folder?

[quiet summit]

You can try and delete that folder, go to your launcher and verify integrity

You didn't install Tarkov Arena & EFT in the same directory did you?

That will definitely mess with both games

[restive robin]

nah i lost my normal eft account so i just got arena

[quiet summit]

I've seen it happen a handful of times

[plush ruin]

ive tried different maps as well as trying to reconnect

[quiet summit]

So new raids do the same

ok

[plush ruin]

correct

[quiet summit]

Have you guys tried queueing separately?

[plush ruin]

mostly as PMC ive noticed

yes ive been trying to load solo, and so has he still same issues

[restive robin]

still doesnt work :/

should i try delete absolutely anything related to tarkov? like launcher appdata everything

[quiet summit]

I guess that's the next step, weird usually fixes with the folder read only

[quiet summit]

I'll see if I can get any information, will probably take a bit though

[plush ruin]

no problem. i appreciate the help

[stoic pecan]

Heya all, I'm new to this community and to the game, I have played only one wipe so far and having problems with FPS, especialy on Streets (I have already looked up few videos and understand many ppl have same problem) However, I hope I will find someone with similiar/same setup as me. I got Ryzen 7 5800X3D / RX 6900 XT / 32 GB Ram 3.60 (same as cpu). Please, if any of you got something to say or help, I would have appriciate any advice! Thank you and stay safe!

[plush ruin]

Have you tried turning on the lower texture resolution for streets setting in the in-game settings under graphics?

[stiff nacelle]

Does anyone know how youtuber get 3rd person povs and povs from the air and stuff?

[plush ruin]

i believe i fixed my issue.. seems to work when i turn my texures from high to medium

[quiet summit]

.. wait what

I think that's just coincidence lmao there's no way

[plush ruin]

yeah.. seen on reddit that it worked for a guy so i tried it and its working again

[quiet summit]

[plush ruin]

i made sure to run multiple raids before sharing it here with you

[quiet summit]

I'll suggest that to the next person and see if it helps them, if it's the case I'll toss that information up lmao

[plush ruin]

Hopefully it helps someone in need. I appreciate your time and help.

[quiet summit]

Appreciate you getting back!

[restive robin]

finally reinstalled, still stuck in loading lmao

[quiet summit]

the heck

right click each of the files in that folder I told you earlier

Are all of them not set to read only>

[restive robin]

all of them have read-only unchecked

wth have i done to my game lmao

[quiet summit]

Yeah I'm out of ideas

Wait

I think they separated eft and arena controls

Though you don't have eft installed

I don't know man, going to reach out to support via the website for this one

[tame smelt]

Hey, everyone! I keep getting server connection lost error constantly when playing as a pmc after the last patch. Almost never happens when playing as a scav, but as a pmc it's 9/10 raids.

[restive robin]

@quiet summit i made a support ticket on the eft website, thanks for ur help <33

[plush ruin]

I had an issue similar.. I lowered my texture quality from the in-game settings under graphics and it fixed that issue for me. Try it and lmk if it helps.

[cobalt hull]

so my mate has a problem, he just bought a new pc
( i9-13900F - 7900gre with 64gigs of ram)
he just bought tarkov, and the game is running really good. buuuuut when he shoots his fps drops from 144+ to 5. anyone else has this problem?

[slim spruce]

see the solution here and copy the images exactly even where it says to say you have nvidia #community-support message and reboot

[woven slate]

Lowering texture quality from High to Medium is the fix for anyone getting lost server connection every time they try and connect

Just confirmed it

Someone on reddit said as much as well

[cobalt hull]

Thank you so much man, we tried everything but this worked ❤️ ❤️

[tame smelt]

Seems to ghave helped, thanks a lot!

[quiet summit]

Interesting

[plush ruin]

no problem

[quiet summit]

If you are experiencing "Server connection lost" issue - Try to lower your in-game texture settings from High - > Medium
(As of patch 0.14.5.5.29704)
Cr. @plush ruin

[limpid shell]

not really a help question but which boss should i hunt? i already killed tagilla

[calm ginkgo]

changed didn't help, still getting same error

[kindred sable]

also getting this issue "Server connection lost"

[mental steeple]

getting this as well ^

[quiet summit]

And have you both tried the pinned

[hoary storm]

Is lighthouse unplayibly laggy for anyone else? I don't have a problem on other maps but lighthouse is nauseatingly bad for me.

[modern barn]

I'm also getting the server connection bug. Lowering my textures helped but I still get it on lighthouse.

[calm ginkgo]

yes

[tardy glade]

yeah did all of that and reinstalled still cant fucking play thanks tho

[plush ruin]

try the texure change and see if it helps its in the pinned messages

had this same issue and it fixed mine

[wintry umbra]

is there a way to increase the scrolling speed in menus? I increased it in windows but it doesnt do anything ingame and its pretty annoying to have to click the bar every time I need to move something or especially when I'm drag clicking an item and have to scroll 20 times to reach the bottom of my stash with it

[last ledge]

someone can help me? i cant connect to launcher o access tarkov website, i dont know why this is hapening.

[slim spruce]

what error?

[last ledge]

1 sec i will print for you. the weird issue is that i cant connect to tarkov website too

@slim spruce

[slim spruce]

what is the problem on the website?

[last ledge]

it just time out

like no connection at all. i refreshed my IP

[slim spruce]

are you on a VPN or an internet managed by an apartment or school?

[last ledge]

no vpn

@slim spruce am i ip baned or something?

its weird because my internet is okay, and early i was playing and now i cant access website or connect to tarkov anymore

[plain crypt]

if im bsod'ing when launching tarkov is it a driver problem?

[slim spruce]

No if you were blocked you would plainly see that stated. This looks like another issue.

[void hare]

is there a storage thing for headphones and helmets?

[wind cosmos]

anyone know if using an equalizer is against the rules?

My whole pcs auido is dogshit and theres an equalizer to fix it but I'd rather not catch a ban for it

[slim spruce]

It's fine

[drowsy pecan]

@slim spruce You have any idea what is this

[slim spruce]

Can you get to the website?

escapefromtarkov.com

[slim spruce]

What kind of internet connection do you have?

[drowsy pecan]

You mean wifi or ethernet?

[slim spruce]

Like if you're at a apartment or school where your internet is not yours.

Anyways, change your dns server to google's 8.8.8.8 and secondary 8.8.4.4 https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10

And reboot.

[drowsy pecan]

Ok

[drowsy pecan]

Didn't work

But thanks for the help

[slim spruce]

What does it say now?

[keen root]

me and my friend keep getting server connection lost loading into raid

restarted game multiple times keeps happening to both of us when we reconnect

[slim spruce]

See if it happens in more than one raid.

[keen root]

dont wanna lose my kit :/

[icy furnace]

Where do i report blatant cheaters cause how tf does someone with 169 kd turn a corner and kill me one shot from 150m away

[slim spruce]

on the death screen

[worn musk]

Is Tarkov down in the south America region? The laucher won't load and the website IS down. I even asked a friend of mine to open the website and he couldn't do it also.

[icy furnace]

no shit, but for someone to have this is crazy

[runic briar]

sorry for late responce no maps worked didnt get on pc till now

[slim spruce]

@icy furnace we don't allow profile images like that

[icy furnace]

for known cheaters?

6 day account life, 1377 kills and 196kd

[slim spruce]

Anything strange about your internet setup?

[icy furnace]

sorry for language but for me to grind in a game and die to some loser whos blatantly cheating is infuriating due to the rampant issue its been on the game for years

[runic briar]

no exact same as the day before

[slim spruce]

No I mean in general

[runic briar]

no i dont think so i do ethernet

[slim spruce]

Try another server in another region, a single one.

[runic briar]

alr will give that a shot

[runic briar]

it still just freezing up

is there anything else i could do that might fix it

[quartz finch]

do you have problems to entry on the game?? "canot establish server connection"

[runic briar]

no i load into the raid without any issue

its just when i get in it freezes stutters alot and whenever i shoot or anyone shoots it completly freezes

[quartz finch]

no, the laucher dont open, show the mensage "canot establish server connection"

[runic briar]

the launcher opens with no issue

[quartz finch]

my launcher not :-;

[drowsy pecan]

@slim spruce The launcher fixed itself

I assume bsg fixed it

[radiant vortex]

What's the best way to do "No Place for Renegades"? I want to kill Raiders, but that place is full of PMCs, GigaChads, and I just don't have the confidence to deal with that. I could wait 10-15 minutes before going back in, but even then, not sure if more raiders will spawn and then I'll have to deal with player scavs.

[mighty raptor]

Yo guys i need some help. for some context my friend has a brother that has the exact same PC as him and was able to run everymap at like 80-90 fps no problem and when aim it would sit at like 60-50 fps. Now my friend finally got tarkov and since his pc is the same we expected the same fps. But on inster change he barely gets 60 fps and most the time it sits at 40 fps and when he aims in it dropped to 19 fps at time mostly staying at at like 25 fps. We have no clue why its doing this and whould like some help

Specs

Ryzen5 3600X
RTX 1650
32 Gbs of DDR4 3600 Mhz Ram
XMP Profile is also enabled

All drivers are up to date and everything on every other game works just as well as the other pc but tarkov

[restive flax]

Need you to ban a hacker in the discord

[azure anvil]

#discord-mod-mail

[nocturne compass]

help pls

[bright wyvern]

Anyone playing tarkov on oled monitor?

[west tiger]

This is usually just a matter of waiting for a bit, as there is a potential server side issue. If this persists longer than a few hours, it might be a regional/network restriction on your end. I've seen people mention that they managed to get around this by using a VPN, but I'm not sure I'd recommend it.

[woven slate]

Lost Server Connection issue is back and changing texture settings doesn't fix it. This game is awful. I keep getting flashbacks of DayZ when every time they fix 1 thing just barely, they break 4 more and make the game unplayable

Love it

Thanks for adding in all those completely trash microtransactions though. Also for never actually addressing the hacker issue and allowing them infinite access to your game while you profit off of them. Someone should sue their asses

[restive robin]

¯_(ツ)_/¯

unity game what can u do

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link :

Tarkov: http://cdn-11.eft-store.com/eft/client/live/distribs/0.14.5.6.29774_59692145-8313-408f-96f3-d2d08418e209/Client.0.14.5.6.29774.zip

Arena: http://cdn-11.eft-store.com/arena/client/live/distribs/0.1.6.0.29613_88161b0b-e53d-4bde-bab3-6cecd0a75586/Client.0.1.6.0.29613.zip

Launcher: https://prod.escapefromtarkov.com/launcher/download

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT or D:\Games\Arena.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[slim spruce]

@olive rock to use mod mail your dms must be open

[olive rock]

they're open now

[slim spruce]

try again

[cerulean abyss]

anybody got the issue where you dont hear shots at all

[normal shore]

anyone else started to lag when shooting after the latest update ?

[slim spruce]

You have AMD graphics?

[normal shore]

yes

[slim spruce]

see the solution here and make sure to copy the images exactly as shown, even where it says you have nvidia #community-support message

[normal shore]

ur an angel, fixed it right away

[normal shore]

first time a tarkov fix actually works

[queen robin]

how can i report someone for harassment ?

[quiet summit]

#discord-mod-mail

[proper herald]

near the bus terminal on shoreline
west wing

[half zephyr]

hi my friend got the arena key but I did not can someone help me

[slim spruce]

What do you mean by arena key?

[half zephyr]

my friend get one of this

[safe lagoon]

Im trying to give my buddy some good stuff am I safe To drop him a bunch of good ammo

[slim spruce]

No you may get in trouble for RMT.

[slim spruce]

They are given out at random. Nobody is guaranteed a trial key.

[ripe lynx]

Hello, can anyone help me with an EFT: Arena question?

[slim spruce]

sure

[ripe lynx]

So i unlocked 5 tier 3 presets, but i still cant use them

[slim spruce]

I believe that everyone is restricted to one tier at the time.

More info in their server

??arena

[acoustic sapphire]

Escape from Tarkov Arena is a standalone game project; A session multiplayer FPS for PC, with all the mechanics from Escape from Tarkov.

EOD owners get a copy of the game for free and own it already!
Pre-order your copy at https://arena.tarkov.com/
There is also a dedicated discord here! --> https://discord.gg/eftarena

[ocean hedge]

ı have good internet connection what is this bug please fix it its discusting

[runic briar]

Hello im still dealing with the problem of my game stuttering/Freezing its impossible to play this game i can answer anyquestion about my pc and everything but this problem was here 2 days ago it just happened after i booted my pc up the next day

[shut valve]

if you drop insured items in water do you still get it back?

[runic briar]

yes you get it back

[sand bolt]

whats up yall. just wondering if im the only one getting blue screened and crashing after those 2 recent patches? i used to be able to play all maps but now only certain ones will work (sometimes). ive checked my drivers and game files but all seem to be fine. any help?

[hushed sonnet]

hello does anybody know how to fix this

www.escapefromtarkov.com
Verifying you are human. This may take a few seconds.
www.escapefromtarkov.com needs to review the security of your connection before proceeding.

it doesnt work, i tried restart and different wifi, even tried different browsers, i can connect on my phone over same wifi i use no problem

[slim spruce]

Try another browser.

[hushed sonnet]

yeah it still dont work

[slim spruce]

Then please wait for it to fix itself.

[brisk iron]

Would upgrading 16gigs ram to 32 solve the scope lag on streets (ddr5)

[runic briar]

i did find a fixe but now its back to this

Its killing me i cant take it anymore

[modest chasm]

Hey does anyone get a bug where your game is offset to the side, the crosshairs are an inch to the right from the center, its all in game not my resolution being off. I can tell because the gun sight is off but the enteraction is still centered as you can see here. Its usually only on the first raid after starting the game. Its bad enough that it makes me motion sick from it.

[brave plinth]

anyone having troubles with playing the game when using a vpn?

I keep getting the sus behavior bullshit, even though Ive been playing on the same vpn server for months

[slim spruce]

You can email support about this as shown in the link below but it might keep getting blocked since it's a VPN with other users on it.

"Suspicious behaviour. CF-RAY

May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]"

from https://www.escapefromtarkov.com/support/knowledge/426

[runic briar]

im getting anticheat connection failed any fixes ?

[slim spruce]

Are you on a network you usually aren't on?

[old umbra]

is this happening to anybody on shoreline?

[knotty hemlock]

Hi !! i dont know if its the good place to share a bug ? i have a video i want to share

i lost my two injector casses due to a bug of inventory

[slim spruce]

in the launcher there is a bug report option in game settings

[knotty hemlock]

ok thank you !

[runic briar]

yea im on the same network i use everyday

[slim spruce]

Restart your modem, router and pc and see if it continues.

[runic briar]

alr ill give that a shot

[runic briar]

i did not work

so far i have tried ddu deleteing and reinstalling battle eye deleteing and reinstalling tarkov restarting modem

i dont know what else i can do

[slim spruce]

The other known cause for this problem is a network type called dual stack lite. You might have to contact your internet service provider to get changed to regular dual stack.

For more see here https://www.escapefromtarkov.com/support/knowledge/446

[runic briar]

but why would it get switched all of a sudden

[slim spruce]

They might have switched software or hardware recently, or policy change since dual stack lite is cheaper.

[abstract hemlock]

anyone got any ideas on how to fix?

[slim spruce]

Are you on a VPN?

[abstract hemlock]

no

[slim spruce]

"Suspicious behaviour. CF-RAY

May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]"

from https://www.escapefromtarkov.com/support/knowledge/426

[abstract hemlock]

ive sent a support ticket but even then it used to work fine even when i tried a vpn when i first brought the game

[wild flame]

I am still new to the EFT scene, so i pardon my ignorance.

I am seeing if anyone here has any suggestion on seeking information on a false ban? Like the best pathway.

My friend who got me into EFT was banned last Friday. He streams on Cord with our group and has never done anything remotely sus. He has 3k hours in the game and upon the ban he did not have an email or any information other than not letting him launch the game. I suggested him to email the BSG support email, but outside of that i do not know any other pathways. Any information would be appreciated.

[slim spruce]

There was a ban wave recently of a large cheat. Seems your friend was caught too.

Appeals go to battleye, if you don't get a reply you have your answer.

[wintry plaza]

me and a few friends the past few days have been having an issue where one or two of us will freeze in place on our screen but they are still walking around normally on their screen, and the only way to fix it is to alt f4

a second issue that has happened a few times is sometimes people on one persons screen wont have guns in hand, and still be able to shoot without making any sound at all

are these known issues?

[slim spruce]

Please submit bug reports in the launcher in game settings

[wintry plaza]

👍

[slim spruce]

@fringe birch we don't do cheater reports

Please report them ingame.

[fringe birch]

ahhh thats why there are so many

[wintry plaza]

discord mods cant deal with cheaters in game, report them in game lol

[viscid harbor]

wonder how long it’ll take bsg to fix the cheaters taking down servers/DoSing their player base 🤔

[quiet isle]

Where would I report a bug On the official tarkov store

[quiet isle]

Dont use voip. Rust had the issue of using unincrypted data that leaks ip packets. The game is fine as long as you don't use voip.

[viscid harbor]

rust as in the game or language? either way this is super helpful, thanks!

[quiet isle]

@viscid harbor whrong button. But The software that they use for the voip is unencrypted. They're either gonna have to encrypt the voice traffic or data traffic.Or they're going to have to switch over to an encrypted voip software.

[viscid harbor]

gotcha

[prime spindle]

Does anyone know how to fix EFT beeing stuck on calculating time when i try to download

[quiet isle]

When they do that?You can't get their name either.

[viscid harbor]

yea it's stupid. I ran into a guy but didn't record it unfortunately, seems like I'm one of the rare cases that encountered it. I didn't get DoS'ed but I was disconnected from the server as soon as the dude told me to kill him. He voip'd to me and I had no idea this was even a thing so I guess I made the mistake of responding

[quiet isle]

Ouch. I hope they put in a measure to track the people that are ddossing people As it is a crime internationally. Man I would love to see all these people go to jail.

[viscid harbor]

an interpol case over a tarkov cheater wouldn't even make me mad 😂

[quiet isle]

I love it. I've encountered my fair share of cheaters.Helping new players In ground zero. Some of them are obvious but some of them you gotta spectate on screen share

[viscid harbor]

yup

[quiet isle]

https://youtu.be/7s-bR1vFVRY
This fix works Check for host file corruption.You want the host file to be the same as the video.

[vivid briar]

I logged off for a couple days, I come back and my EOD account is banned out of no where, ive sent 4 emails, no responses, 4k hours 2.22 kd

what can I do?

[cedar sand]

You can appeal to BattlEye, although you're likely to not get a response and the ban will probably be upheld

When you say it's banned, what error message do you see?

[vivid briar]

@cedar sand

Where would I see that? when I click play or when I look at my account on the offical site?

[cedar sand]

Either

[lone wagon]

game broke.. :( how fix?

[eager sleet]

run a game integrity check via the launcher

[lone wagon]

I cant access anything on the launcher

cause of the window popup

it forces me to close the launcher after that one

[lone wagon]

help pls

[slim spruce]

uninstall the game and reinstall it

[lone wagon]

:((

[rare marten]

anyone have any idea why battlestate aren't sending emails to my account for authentication code? Also tried logging in on the website and it does the same. Using the correct address and password as its accepting it on the launcher and website. but not receiving any email with a code

[cedar sand]

You already received an answer for this in #general-chat

Outside of that, you may contact support

[rare marten]

just trying to get peoples opinions

[prime spindle]

any1 know how to fix

[cedar sand]

Make the launcher and executables run as administrator

[prime spindle]

i did didnt fix

[cedar sand]

Did you get the launcher and both EscapeFromTarkov.exe and EscapeFromTarkov_BE.exe?

[prime spindle]

yes

[lone wagon]

why is tarkov arena crashing my internet everytime

[quiet summit]

. . . Tarkov's crashing your internet?

[lone wagon]

yes.. it only happens on arena

times me out for atleast 20 seconds every couple mins

insane packetloss

and it timesout my whole router

I dont understand why

[gleaming pumice]

Does anyone know a fix for like 5-10% microstuttering throughout a raid?

[weary crypt]

Tarkov is a an irl btc miner it's fine

[toxic wind]

Hi, I need help please!
I bought some clothes for a friend, I checked the gift box. but how do I transfer it to him?

[winter needle]

anyone know how to complete this? I went back to the door but it still didnt say i located it. is there anyother way of completeing it other than unlocking the door again?

[slim spruce]

see this page https://www.escapefromtarkov.com/support/knowledge/446

[trim canyon]

so i am trying to gift this game to my brother but the 3rd payment party is being toxic >:l

anyone find a way around this?

[slim spruce]

What error do you get?

[trim canyon]

Sorry, the payment cannot be completed now. Please try again later or contact Xsolla customer support. Error 3032

already contacted support and they were useless

[slim spruce]

3032 means xsolla permanently blocked you, most likely due to a forced charge back.

Only they can fix this, but unfortunately I have never seen them lift it.

[trim canyon]

yeah they need to remove that 3rd party payment to be honest

they are zero help

[slim spruce]

they are used for steam

and countless other games

[trim canyon]

well whoever is in change of the payment side needs to get new people or rules on them

[slim spruce]

Charge backs take the money you spent and then an additional charge of like $35-50 USD for each charge back. It's not some small matter.

When people do that they are accusing the charge of being fraudulent.

Such people are and should be banned from business with them forever.

[trim canyon]

well thats those people i was only trying to buy it for someone that has never touched their website or game

[slim spruce]

If you talked to them and they told you they can't help you, that's unfortunately it and we can't do anything else.

[trim canyon]

ehhh

[astral wadi]

im blue screening again

[gleaming pumice]

Any reason for me to cap my fps BELOW my monitors refresh rate? I get like 100 fps in game with a 144hz screen. Would setting it capped at 95 for example result in less drops in fps?

[slim spruce]

maybe less drops in average frame rate if you set it below the average frame rate where you had drops

[gleaming pumice]

Thats what I was thinking, ty

[gloomy creek]

Any1 else artifacting like wild after the patch?

happens only on streets seems like its related to light sources