#community-support
1 messages Β· Page 150 of 1
Guys I just claimed one of the twitch drops, after putting it in my stash (5.45 semi-auto ak) it said "backend error", after loading, the weapon disappeared from my stash. any help??
Sessamy do yk why task keep reseting?
I upgraded to EOD right now nd didnt receive the grizzly or anything do i have to reset my account?
restart your game and you can recieve it again
ok ty
yeah but idk where that is
old bug, if you ever have errors while accepting returns/rewards just restart and reclaim it
like the game folder just disapears when i look thru browser
it's the folder with the exes in it called escapefomtarkov.exe. You might not see them in the folder chooser but they're there
this one?
??
you shouldn't, give it a few minutes and I believe you get a message in game from SYSTEM with the items
Thanks bbg
π
@slim spruce when i click these folders they are empty or other folders in them
i cant fins .exe files
Choose this folder, you don't see files, only folders in this chooser
it should say play after this
scavs fixed yet?
is there something to be fixed?
never loads
did 2 rounds past 2 hours
hmm
too many people playing scav, the fix is to stop playing scav and play PMC. Servers don't start unless a PMC starts it
Any fixes for no email codes yet ?
Nope
thanks, if i want to play arena do i need to manual download it aswell?
If you can't download through the launcher yes.
I am trying to load into raids but every once in a while i disconnect the second im about to deploy and ive lost several kits to this, how do i fix?
Disconnected from Servers
https://www.escapefromtarkov.com/support/knowledge/439
if you are still around i just switched back to old cpu and motherboard, and it workied LOL(i had it authed with the old CPU). So for those who doesnt get the auth mail after hardware changes, going back on the changes seems to """""FIX"""" the issue LOL
Anyone with the email verification issue, can you please try to install the launcher found on arena website and try that launcher? It seems that it has worked for some people that way... Sadly i cant try it as i have an hour lockout from logging in to the launcher...
seriously
hello, can't enter in raid as scav, have 10+ minutes just matching...
Hi ! I launch a scav raid(Every Map) and the matching doesn't work. It's worked with my duo but solo it's infinite matching..Any solutions ?
its because most people are playing scav people need to play pmc to start a scav raud
Matching times for scav are quite big because of lots of people trying to load into the raids, you will match eventually
its the same launcher on both
So we just need to wait or just launch PMC..
Just play PMC if you want fast matching times
Ok no problem
Better for you anyway to play PMC
yeah just go a pmc with nothing and pick up loot
tried multiple times, no luck
Ty mates
yeah ik but some people on the forums said that it worked that way, but i guess not :/
does anyone know if reseting the game profile will reset both games? Just trying to reset the base game and not arena
anyone from EU can you tell me what pings your launcher gives you when trying to change server? and how that compares to ingame?
Why are my icons not loading, its both on traders and inventory and yes Ive cleaned my cache. And when they do load some other screen pops up for a second.
EVERYONE QUEUE LIGHTHOUSE SCAV
This will reset your Escape from Tarkov profile, Arena is not affected by this currently, there is no way to reset Arena progression
is it normal x) ?
i see alright thanks i was trying to get scav on interchange
yep intechange, lighthouse and some more are a big no no early wipe if you want fast raids at least
you will get long quegues a lot of times because everyone wants to go interchange for mats, lighthouse for rogues, etc
hi, i need help, please. am trying to start a game in escape from tarkov, but go crazy, i click on woods (for example) but immediately go to labs, and the same with the other maps. and in the stash, when i try to move the bar in the right to scroll the stash its go crazy and go up all the time.
anyone know about that?
maybe you have some joystick plug in ?
any1 had this im not even installing it on that drive
i got one for y'all, ive rarely ever had issues in prior wipes but this wipe loading map on the new map takes 5 mins and loading loot take 7-8 minutes. Game is on SSD and drivers and everthing are updated. Any fix ideas?
Can anyone tell me why I cant play Arena? I have EOD and ive loggged into the website. Thanks!
ooh thanks, i will try it, i have a switch controller connected
please wait for access
Change the temporary folder in the launcher settings to be on another drive too like D:\temp
I thought they released it to everyone now?
it should, i got the e-mail
Welp, I guess im getting tarkovd
if u got this email u have it
Why are my icons not loading, its both on traders and inventory and yes Ive cleaned my cache. And when they do load some other screen pops up for a second.
after like 2 days of trying to update arena ive just been able to do it and now im doing eft so im hoping this works
anyone else trying to log in and end up waiting for an authentication code that never comes?
finally was that, i disconnected and work all fine, thank you
π np have fun
Yep, a lot of us here have the same issue
is there any solution lol
im still waiting lol
have a gmail
Cant load into scav raides
if u dont have gmail account u are not getting the code
endlessly matching
i got email saying i got access to arena closed beta but i can't launch the game pls help
i don't have a vpn
for the 1 or 2 persons that may help about the auth codes, if it happened because of a hardware change and it was working before(in my case i changed motherboard and CPU) , going back to old hardware workarounds the auth code because it doesnt ask for it.... but doubt much people are willing to go that far as me to get in 
they not even give us the chance to change our email because we cant even login in to the website they keep asking for that autentificacion code
even if you could you cant change gmail, its been that since i bought the game lmao.
its dumb
i never had problems and now i can do anything anymore
so is arena not available to all EOD owners yet? Owned since 2021 and launcher says "Wait for the start of testing"
you will receive an email when you get it
only thing you can do is wait
ah ok, so just tarkov devs being misleading on their website π ty
Try click here when it ask for the code on the website. you can change what auth method is uses if you ever set anything else up on the account
Why are my icons not loading, its both on traders and inventory and yes Ive cleaned my cache. And when they do load some other screen pops up for a second.
only my email thats it i tryd to set a backup email account but that do not even worked
this is pointless as the launcher doesnβt allow any other method besides the primary email verification code so even if you can access the website by 2FA codes or backup emails, you cannot login to the launcher to actually play the game
when is day 2 part 2 drops
I have a problem accessing ETF, I don't receive the email for the verification code to be able to download the loucher on the site
ok sure, I was specifically mentioning logining into the webiste. not the launcher.
even on the website i can login they keep asking for that code they send but we do not get the email with that code
I can get a code through the website to my outlook just fine. Its the launcer i have trouble with.
When I buy the game I can still upgrade it to EOD for like 90 bucks rn right? Or do I need to pay the full price for EOD then
I give up. explaining this mess is just annoying.
ok I see we all have the same problem
We sure do.
how you get the varification code trough website?
Black screen after extraction!
i'm trying since this morning, could the problem be with the servers?
Servers.
Black screen after extracting as a scav, what should i do
bro
Wait.
for some people its already some days they cant login
after extracting...
wait or alt+f4 ...
for me its just started today
i just finished bunker part one but as soon as i pressed complete, i got backend error 1000 and it didnt give me the rewards of the task or bunker part 2
seems servers pooped
black screen after extract?
guys i got all my twitch drops but none of them are showing in game
can i fix this
Give them up to an hour to arrive.
ive waited since yesterday
Check your Drops inventory and see if they're actually-claimed.
anyone else getting this ?
Anybody elses gpu going to 100% when loading tarkov, started happening this wipe.
Servers came back
me
same bruv
they all say claimed @earnest lichen
Guys I extracted right now and then I got black screen. What can I do ?
getting this again
same
someone knows how to fix the email not arriving?
no
dude what is wrong w this game
check spam
it makes me a little happy knowing that everyone can't play for a few minutes, not just the email waiters hahah (I'm kidding, I hope they get it up soon, I'm just sad)
If you use outlook you will not recieve an email
dawg why cant they fix this error on POST shit
real
if i change my email account you work?
you cant
WILL*
I got a backend error when trying to start my game, when i made it into the game the second try, all my dialogues were deleted, it seems that my friendslist got reset aswell. I hade some insurance aswell :/
thats just not true tho is it
no no don t work
i just wanna play :/
it literally is
first i accidentally kill santa now this
How come it worked for me then?
it sure is... outlook users are fked atm
Error 103003 error on post?
yurp error on post
you recieved a email from the launcher ? No you didnt lol
I REALLY hope i didnt lose my scav loot
Yeah i just buy the game, good first impression so far /s
its been a couple weeks and i still cant change my pass. have to wait an hour after every attempt....
Why cant i reinstall it
thats true. they wont send emails to outlook addresses or mail.com or protonmail
as a company how do u fuck up this bad
The servers are shitting bricks rn
i have always used my outlook account and never have that problem its just starded today for me but on the forums i see for the most of the people its allready a couple off days
I have claimed my drops but didnt get anything why
im having the same problem
Fr like multimillion dollar company and they cant prepare for this?
how do u claim droips
I just got that
Just started today for me too, but i have never had to authentic the launcher before either...
i just wanna fuckin play.....
servers are dying
i heard they are renting servers off of go daddy or something a while back
twitch inventory
wide spread issue
time to contact support: support@battlestategames.com
I got one Wednesday at like 3am EST with a launcher HWID auth code, but I BSOD'ed loading a Streets scav and it's wanted re-auth since then and Ican't get anything from them @stone valve
okay so lots of people r getting it
tried that like 8 days ago
They are using our computers as servers
yeah servers are fucked rn
me neither and now i cant even log in to the website because the also asking for that authentic code
but the status page says its fine
it does seem to be outlook/live/hotmail users affected but who knows why tbh, something in backend stuff, who knows maybe the server stuff is them trying to fix something with a restart haha
what the fuck
how come i cant get into a raid? game was workin perfect yesterday
Like i said, If your using outlook, you wont get an email right now. No need to say anything else
Its a joke
servers are shitting bricks rn
π¦ π¦ SERVERS ARE FUCKED BOIS π¦ π¦
I went and browsed server files and laumched as admin and it worked
dude i am gulliuble

arena works lmao
The support chat timer went from 1min to 30sec to 5sec
they are totally different
same
servers are not up
i know for a fact what email my tarkov is hooked up to but it says that its not has anyone had this happen???
thats it BSG is not invited to my bday
same what do i do
4 days since auth verify stopped working on Outlook/Hotmail, Christ this sucks
think its cuz the
prob t his
sure does
They know about it and chose to leave it this long to do anything about it

but yet they arent doing anything about it
Anyone know how to fix tarkov game launch error --> Error: 103003
It's had intermittent issues in the past, this is by far the worst I've seen it for the email verification issue, probably in part because of the hype for the patch and Arena combined
wait, servers are struggling hard rn
...refund
cant even download game on website now, its all down
Yeah I see that now lol β€οΈ
wait i have a hotmail so i cant log in???
Good. They deserve issues. They make the community deal with so manny.
@last tide no memes
Hi @slim spruce β€οΈ
not again
At least they delete the memes instantly
got that after raid :/
can we stop the image spam??????
Un bon jeu de merde
Servers are currently down folks
is there an ETA??/
Asap i would imagine.
wow
the hamsters running the servers died, gata do a petco run.
26 and counting, god dang
had 43 mins yesterday
Does anyone know why my twitch drops arent making any progress
'all servers working' according to them lols
4 days straight with issues Server side
any know what this error game won't start
Indeed, You can check but its a very common issue for those with Outlook/Hotmail since Wipe.
been waiting for the email to log in for a week lmao this is pathetic
try reading ANY message from past 15 mins
we all got the same issue lmfao this is great
At least it is the same issue lmao
the only time of the year a lot of people have free time and they fuck it up now
launcher down again lol
my game is fine
yeah on the forums its also exploding with the email question lol
DO NOT CLOSE YOUR GAMES
i closed my game
Ey BSG please...
this is a plot by the big power industry
its the government!
skynets taking over........
ah ok seems like its not only me
fkn loaded into a scav 20 mins ago just to get shot by another scav lmao
^
that probably why servers are down now hopefully this gets fixed
same same player with 2h playtime xD
^
Maybe they are down because they are sending us all our emails
Game launch error
ERROR: 103003
Error on POST https://prod.escapefromtarkov.com/launcher/game/start?launcherVersion=14.0.1.2319. Status code: GatewayTimeout
go figure, whats new smh
got killed by a yellow name with 3k hours
at least i go into the new year banging, just didnt expect it was me getting banged
i hope so lol
mf was camping the extract on reserve, heating pipe
One of my friends got into a scav run while i cant even launch the game. PAIN
yeah launcher either gaslights you into believing it has sent the email or just hangs for a while and crashes like this
all these rust guys coming over to tarkov, send the zerg home
Is everyone getting the post error?
103003
Error on POST https://prod.escapefromtarkov.com/launcher/game/start?launcherVersion=14.0.1.2319. Status code: GatewayTimeout
yo facts dude, it's been a while since my cheeks got this beaten up haha
what did they do to launcher bro π
but 100% guarenteed streamers got 0 issues
well tell drop streamers not close game so i dont lose my drop progression
i want buy tarkov prime!! wamnt servers
its europe banning rus after drone attacks
Game launch error
ERROR: 103003
Anyone know a fix
what if we all open a twitch channel and follow each other π€
Too real
think games down
can all stare at eachothers launcher screens, sounds amazing
time for mute lol
sub 4 sub anyone?
for what? your friend write same
Maybe the host server building got bombed?
well you paid 100 bucks for starring at a red error in the BSG launcher
typical european fan of free speech moment
BSG doesnt like talking about "current events"
also got error 103003, read that verifying integrity in the launcher fixes it, trying it now, nope its on bsg's end
free speech also includes not having to listen tho
guys
omg his message did actually get deleted
its not nuclear codes
dont listen pussy kitten )) but dont mute and cancel for it
its just a autentication code
they removed emojis in usernames from this server, due to a particular flag.
just back out not worth wait
So I'm trying to move my game to the c drive from my d drive and it's saying it's a gateway problem any one help?
It's the game not you
@peak junco nah bro, stay in queue, get all that free loot when nobody else loads
I have nothing to do tbh also it does not draw any cpu or ram now... could leave it on borderless windowed while doing something else...
launcher/servers are fucked rn
ima still get yeeted by some boss or landmine in an office in ground zero lmaaaaaaaaao
@fallen pagoda looks like I picked a bad time to move the game
i still havent played ground zero lol, rip me
shouldnt matter, the game just wont start
Anyone know a fix for this?
Game launch error
ERROR: 103003
Error on POST https://prod.escapefromtarkov.com/launcher/game/start?launcherVersion=14.0.1.2319. Status code: GatewayTimeout
game is fucked rn just wait
join the crowd, servers are borked
Oooh alright thanks!
mine just launched. i did and integrity check
yes you delete system 32, nah just kidding i dont know a solution but im pretty sure everyone is having this issue
lies, i did the same and still got POST error
Can we agree that when EFT servers are down we can at least play Arena -.-
my game launched and is actively loading
pics or it didnt happen
I was just on ground zero and tried to car extract while the servers were shitting the bed. It just drove off without me, while I was sitting right beside it. Anyone ever had that happen?
mine launched
Roll back update 0.13 at least the game and website worked
Paid n everything
F?
Lies Nakita said im the only person with access right now
not this error again
CHIPI CHIPI CHAPA CHAPA DUBI DUBI DABA DABA
Like did I press it? Pressed it to pay
it was loading, now its blank -_-
No i mean like "F to pay respects"
haha thanks
holy balls
game is fine tho guys
how you do it !!!!
i think its easier if you download the game again in the new location
im getting that again too any fix?
It booted me to main Reeeeeeeee
I don't think so maybe they are fixing the servers so they might be down
Im getting error on post to launch, any fix?
so fucking annoying i just want to play the game
guys\
the russians are asleep rn I guess
all im trying to do is play the game on my new gamer girl laptop with my gamer girl headset and gamer girl chair 
Wait for gray lol
Why are the paper boxes holding 7.62x54 R FMJ without any text or inscription?
im in rn
THEY ARE AWARE GUYS
No one is being helpful in Arena server so I will ask here, maybe someone knows, how can I report a player who is intentionally killing me, I have video as well?
They'll acknowledge the servers but not the verification emails XD
I just loaded into a factory scav in less than 3 minutes
im loading in rn
the launcher just updated
Don't load with randoms, there's no bans for teamkilling
fake news just the boys in being mad lol
contact support in this server
its up π
nah im in rn
What is this about than? It is on their official Arena server
it works now yippies
Yeah, good luck with enforcement lmao they allow known RMT sellers to play the game still
BGS are aware of the autentication problems?
still verification issue sadly
is anyone else having issues not getting a verification email?
Also if you're talking about arena that's different and my bad
i have
Thank you, will try
if you are having problems with the game restart the launcher with task manager and then check for updates with the settings then try to launch
me when I lie
Oh my im not the only one not getting it
who knows
intro quest completed but i dont have jagar
So no one else is getting the auth email?
Yes, I am talking about Arena, idiots killed me before the round even started
Game launch error
ERROR: 103003
Error on POST https://prod.escapefromtarkov.com/launcher/game/start?launcherVersion=14.0.1.2319. Status code: GatewayTimeout
what is this
i dont
Having the same issue. It might be a server issue
task manager the launcher then check for updates then try
it is
Maybe they think you're cheating for some reason? There seems to be a trend of "kill the cheater" videos around for arena, otherwise probably just griefing. My bad on writing your comment off, I missed the arena part of the first one entirely.
what
I want to link my twitch and BSG accounts but I cant because my auth has gone to the "main email" but I can still reset my password
didnt do anything
idk then it worked for me
hmm
same, it worked for me with his solution
please help, this message pops up, but when I load in every couple retries, the game says I have no friends and no messages
all I did was claim my drops
I'd be so sad haha the snow is actually really nice, I only got to walk in it like three times though xD
the sound was REALLY good for the outdoor ambience
It seems like it works for me now. I check for updates on the launcher, check integrity, and now it works
I do not know how they would think I am cheating I am rarely in the top 2 places on our team, and they started killing me when I got killed by accident by one of them, at least i think was an accident and at the beggining of the next round I told them to be careful and to check and use common sense, I was looking at the guy who killed me "by accident" at his back and I didnt shoot, he turns around and shoots me mid-game.
After I told them to be careful 2 of them just started killing me on the beggining of every round
it worked on 3rd try thanks
how do I do so?
just keep trying eventually it will open up π mine opens up but its just blank for now .P
Ahhhh, yeah that makes more sense. You spoke up in a reasonable way in a video game haha π
having the same problem as toast
I just want to play eft with friends
Go to the launcher, game setting, check integrity, once done check for updates
Try clearing cache then check for updates it just let me load
tysm
I didn't mean to imply that you were cheating or anyhting btw, just a thought I had from seeing a few of those clips around
of course!!
I understand man
No verification code. the site says wait 10-15 minutes. I have been waiting for 3 days and no mail is coming. how can I solve this problem.
tf? why me?
is there any way to fix this?
i dont have the rewards and jaguar
There are some issues with the server I think
just had to make sure haha hope the next matches go better π
problably cuz the laggy servers
Trying to log in to the website, have not received an authorization code email in over 2 days. Any ideas? (Checked spam, ect. If I change my password I get a email, just not the auth code email)
i am having the same issue
wait for it π
but with bunker pt 1
Restart your game if you haven't, just be warned it's definitely unstable right now for getting back in
alot of us have the same issue, only people with outlook/hotmail emails
i done the task to get jager but he isnt unlocked ???
same lol
??wipe
The last wipe was on <t:1703660400:F>. The Patchnotes can be found here #eft-announcements message
99% of the time if something didn't show up for a quest reward or new unlock, it's a reboot that fixes it. if that doesn't work you should put in a bug report or support ticket
Thanks a lot, they have been going nice so far, I get teamkilled now and than by accident but they apologize after the fact, rearly do I get idiots like this but they need to be punished
my game crashed when i claimed my twitch drop and now i cant get the drop in game anyone know how to get it?
drop shows claimed on twitch
womp womp
Does anyone have a list of all items you need for your hideout?
Oh ok. Should I submit a ticket or wait and see what happens?
Yee agreed, but it's so early for Arena I'd bet they're gonna do a lot of smacks on people. They're also a little busy right now, I can imagine half of the skeleton crew that are working are at the RU equivalent of Home Depot grabbing every fire extinguisher they can ge their hands on
i compleated the task Introduction but it didnt unlock Jaeger for me
no one knows... i have sent in a ticket so but no response for the last two days. We are pretty much in the dark atm and cant play
email support@battlestategames.com, it's in the pinned messages too, no guarantees but it's part of what's suggested
go to task and hit complete
Harder to ignore an issue if thousands of tickets rip in
Pretty much guarantee if this continues for any significant amount of time they'll have pressure put on them from like Dexerto or another publication
just takes someone reaching out to complain really, and there's plenty willing if this chat is any indication
Ok thank you for the info. π
Yo, I completed Gunsmith Part 1 as the servers went down, and when I logged back in I never got the message from Mechanic to claim the rewards. What can I do?
same thing happed to me with introduction so now i have quest compleated but jaeger isnt unlocked
server list can be viewed, maybe they are fixing?
Clear cache can help sometimes, otherwise I don't have much of a suggestion @queen sail @pseudo minnow
I got in game!
does anyone have a work around the verification code not being sent to Hotmail/outlook anything would help thank you!
When do u get m856a1?
via a quest im sure
Nothing right now, we're all just waiting sadly
I've gotten a few to come in to my hotmail for the website, none for the launcher/HWID stuff
yes ik, but what quest they have moved it from the cult part 1
you on the same boat Noungah ?
that sucks lol I re-installed windows that might have caused it
Yessir, waiting since yesterday. I BSOD'ed really hard and it reset my ID. Longest I've ever waited tbh, I feel like something is more scuffed on their side than previous times this has happened
guessing a lot of people having the issue, have they done an official statement on the matter?
Usually it's a couple hours at most. also no official statement other than Nikita laughing at poeple asking
Not even kidding, it's clipped lol
yikes
like I'm sure he cares, we've all seen him beaten down, but yeah it was not a pleasant look
there should be a quick way to do this
like resetting your pw works
but doesnt let you log in after because you cant get your code
Like I have a hard time believing he actually thinks us having no access is acceptable, there's just a disconnect. And yea, I've even gotten a few codes for the website to log in and such, but I can't get into the launcher to save my life
same
microsoft
Firefox, I don't think it's anything local for any of us though
No its not our issue
oh okay as long as its not us lol thats a relief
Turned in a quest right when the server problems were happing about 10 min ago and did not get any of the rewards or XP despite it being turned in π
Ive restarted my game and pc multiple times ive not recieved and rewards for my task what should i do?
if you haven't, clear your cache while restarting, otherwise submit a ticket :/
where do i submit a ticket
their support is sooo bad omg lol
same issue
though the launcher usually, the drop down menu right above the "play" button gives a report bug option
support is atrocious
close to none tbh
there is support?
they've REMOVED many support ticket features
?
same issue - I'm hard stuck until they fix this
no problems if no one can report problems
what did u do
i hope we're not all softlocked now lmao
lmao
Yep, it 100% is terrible. Still put a ticket in, otherwise you may as well just pray for a fix
sorry if i got anyone hopes up lol
you got mine up
Basically what support tickets are anyways but ya know haha
Can someone explain or help me
Yeah fk this im giving up now... i have been trying for 2-3 days with no result or help. ggs cya in a week or two
servers are "stable"
as cementeries are peaceful
Servers be working, but matchmaking time is atrocious
NIKITAAAAA
Where is my verification code NIKITA???
the numbers nikita what do they mean
We all waiting for it dude
you arent alone
Hello all,
I suppose there is still no fix or word from devs regarding email verification codes?
nop
nope
I was in a rain when suddenly I fell on the ground without hearing a shot, then I became 20 error messages and at the end it said something like authorisation error please exit and i coul only exit. Now I started the game and lost all my loot and can not connect back
they choose to ignore this I suppose
anyone know why mechanic wont take this/
im completely locked out of jager questline ;(
Can someone explain please. I was in a rain when suddenly I fell on the ground without hearing a shot, then I became 20 error messages and at the end it said something like authorisation error please exit and i coul only exit. Now I started the game and lost all my loot and can not connect back
I have emailed a few times, the last 3 days, no response
friend has same issue
also same issue auth codes =[ sigh
server just goofed
what about my loot
:(
they gonna fix the email verification codes or not?
gone prolly :((
Nikita said its not thier issue
o.O
where?
scroll up in this chat enough and there is a video
I saw the stream of him talking, but he didn't state it wasn't their issue
I have contacted email provider and ISP
both state it's on BSG,
I receive password resets from the same email
Then you didnt watch the part where he said it isnt the games problem lol
It is completely on BSG, you simply have to wait for them to respond.
what video?
I agree it is their fault. I just don't see them doing anything about it.
anyone getting email verifications yet?
Same, the email provider is saying that is BSG
I receive emails for password resets from the same email, who's fault is it then?
i get the exact same thing felgas
me 2
roblox tarkov ripoffs have better support teams lmao
it is i agree
I would get my money back 100% .
Illegal most would say.
oh snap i gotta sign in to see the post
Anyone help wihth gunsmith 4
just lemme receive my email
lmao gotta be signed in to see post, cant sign in
oh man if only i could log in to see this
you can login to forum
this link is not solution tho
I think they're doing this on purpose to keep the player base down so servers dont crash like they are now
sounds about right lmao
DNS issues always
easy to fix as far as I know
This
can login into forum and get email that I logged into forum, cant get auth code. such sadness inside
I thought the same thing. Throttle ppl so less server to pay or servers are not down and new year party keep going without work
same
missing all the twitch drops because my account got unlinked somehow and i cant login π¦
The dev knows what is happening, for a dev he 100% knows what the problem is, they just dont wanna do nothing about that
wish I could have access to my sweet EOD preorder I made
@subtle sinew hey, did you fix the no quest rewards problem yet? im having the same issue and no rewards or follow up quests...
I'd rather give my money to a tele marketer atm
the drops are shit, usually you might miss out on 400k rubs and the odd decent thing.
having to rely on some random member of the community with skills to fix the networking of your game is wild
I cant read the forum whats it going on about
tbh i just wanna claim my seasonal reward so i can build my christmas tree XD
some guy said he works at IT and its a fault of the DNS config they are using
funny i got this email after logging into forum but not the auth email that went with it when i asked to change it (on forum)
Does anyone know, if proof of just EoD upgrade is enough, if BSG's support asks me for proof of purchase?
should be fine, but they aren't responding to anything
I don't think they'll ask for it
its always DNS
You should have all purchases proof.
yoo why cant i find a game on my scav ?
Just wanna change my email, whenever they do respond. @slim spruce I Contacted Xsolla, went through my bank statements and everything, and the original purchase of standard EFT is just so old, that i couldn't find it at all.
π
is it broken ?
ahh ok thanks
I donβt think they will answer or solve anything but game servers only till the end of first week of January
Sassamy can u give us a reply about the email verification codes?
They are celebrating
Hi! right before the servers went down I completed the quest, The quest shows as completed but didn't get the xp reward or the rep is there a way to fix this?
In reality who would have proof of purchase after owning EOD Tarkov since 2017. 6 years ago I doubt you had the same mind set about such things as today.
Please @slim spruce
like seriously how do i fix this issue or em i SOL and have to reset my account? i compleated introduction before game servers wacked out and it shows its compleated but it isnt unlocking jaeger for me......
why do you NEED proof of purchase
Does adding information to a ticket delay support answering it? I know other game support tickets that will put your ticket to the back of the queue if you update it.
I Don't think he can help with that, the email verification stuff is more of the website support side i believe.
BSG should know if you bought the game
maybe he can contact the person that know something about it
Check payment methods
Yep, I used PayPal and I can still get my receipt for Tarkov
Not the best idea, they've most likely got their hands full.
Any update on email verification? Some IT person post on forum it would be about dna settings o bsg
POV BSG asks for proof of purchase. also POV me not bing able to prove it bc i cant verify my email
Is there any thought to going to an authernitcator like google? instead of the email verification?
I don't know anything unfortunately.
Wtf is happening
Yeah but only if you can log in lmao
I'm in the same boat, but it sure as hell isn't Sessamy's fault, so no need to get pissy at him.
The problem is wayy bigger than just one person too. Its pathetic how much they are stealing
matchmaking is still fucked
thats fucking stressfull bro
agreed
Anybody currently working on that at least ?
I got my bank statement for proof of purchase to try change my email. I realised that I bought Tarkov in 2018. Doesn't feel that long ago 
yeah at least let us know you are not dismissing the issue like its nothing like nikita did on the livestream lol
must be at least hundreds of players not being able to play
what do i do
At least show this to devs
Appreciate you chiming in where you can β€οΈ I'm assuming it's been passed on already, but if at all possible to get a message to anyone, just any update or acknowledgement of the email issue would be amazing. Even if there's no fixes at the moment, a statement acknowledging that there is an issue would go a long way I think vs what's currently floating around.
I wouldn't be posting payment info here tbh lol
im not a big streamer they dont give af if i @ them
smart
this dosnt help me at all
No worries , I meant somebody who came deliver this message to devs somehow
you wanted to see the forum post
never said it was going to help you
it's more meant to get the info to the devs so they can potentially look into it
Hello there, im having an issue with my bsgames account. Cant log into the web because its asking me to verify its my email, but for some reason i am not receiving it by their end.
Have tried everything, whitelist, check all folders, everything.
Even got the Arena invitation mail 2 days ago, but the auth mail so i can log back into my acc is nowhere to be found.
Do any1 have any idea?. Please
ohhhh my bad
join the club
yeah wild to act like that
Welcome to the losers club man
I think there is nothing we can do it just needs to be fixed on there end
yep owned this game for 6 year and they still cant figure this shit out
only game ive ever played that has this issue
yikes...
idk ill just take legal action
support can't give out emails for any reason
I also completed the quest but it didn't unlock the Jaeger
No one going to take legal action is going to say it in discord before they do
starting to feel they won't just acknowledge it so they can act like they don't know
and are not forced to fix it
im joking i cant afford that
no
how many email accounts he got? just try them all
so, he just has to re purchase?
No matter how big player base got on tarkov, bsg feels like so small because of this simple errors
But im confused, how is it that i just received the arena invitation literally 2 days ago and just 1 day after i cant verify my acc, its just very weird
its stupid to think that they do this on purpose i dont believe that. But it is ridiculous that they ask so much money for a game with such basic issues, on top of that someone defended Nikita's reaction as it being a russians way of expressing frustration but then he should work on his PR while he has 30k people watching that paid for his product.
so if i buy tarkov arena on a new account do i have to wait to gain access to arena or
You will need to contact support.
Stuck on session start, anyone else with this?
If only it would let me use one of my other authentication methods -.- what was the point of those ??
they dont work?!?!
I wouldnβt surprise if they are aware of the issue but postpone due to new year
its not letting me either, its very frustrating not gonna lie.
@slim spruce will i have to wait if i just say fuck it and make a new account for the sole purpos of buying arena or will have have instant access to it
I mean i saw some posts from 2022 of ppl talking about this issue with someone from microsoft support in which i saw that the issue was from bsgames end, but the fact that its from 2022 makes me worry.
I also have Jaeger blocked even after doing the quest, but it was said in a ticket that I just have to wait and hope they decide to update and fix this
well obviously they are aware and as they stated the e-mail problem is not top priority.
THEY STATED WHAT
what ticket? did they actually give an answer this fast?
But from what I've seen, a lot of people are having this problem right now, so maybe they can finally fix it soon.
not officially but look at the reaction in the twitch clip
Increasing in number every passing hour when people upgrade their pc or doing bios updates
I've had this problem since the first day of the wipe
15th of December I got verification code thoβ¦
bruh just saw the clip, like what the fuck.
anyone else can't even start the launcher ?
but believe it or not i dont think this discord is a big group for bsg
paid chatter
I need to do more testing but I found a way to get an email verification code to send to my email. it only works for the website though. It only sends it once then it stops working again.
Basically, their support told me in the ticket that they can't do anything and that I have to wait and hope that an update resolves this (I can't reset my account because I reset it recently, so there's nothing I can do)
how ? I can not even get code for website
updates have nothing to do with this
it might be pointless because you have to be logged in to make it work anyway. then it only works for the website
paid chatter ? dont understand
I dont mean it bad but i think that there are other issues that bsg is worried about that affects a bigger group.
Unless you think different that the email problem is the main issue ?
Just from nikita's reaction it seemed he had other things to worry about then the email problem ;_)
any chance is worth taking lol
how do i get un soft locked it never gave me bunker pt 2 or the rewards for bunker pt 1
I was making a joke
share what you did it could potentially help people

that fact that more than 1 person is having this issue in which it affects their account should be top priority since min 1.
I can basically make it spam my email with "access from new hardware" if I hit F5 over and over.
its also only the auth email thats an issue, because forum comes in fine
ah
f im naive xD
I'm talking about the jaeger being blocked even after doing the quest to unlock it, many people have this problem
you can contact support, but support will not contact you back :/
I did gunsmith part 5 quest seems completed but no reward and i coudnt get following quest?? Do u have any idea when you gona fix it @slim spruce we cant join the game either. waiting last 45 min only for scav.
ahhh Okay, I thought you are talking about email verification problem
from the screen you would put the code in you spam refresh?
While i do agree, that the email thing shouldn't even be a problem to begin with, just remember that BSG might be working on it, but its Saturday/Sunday depending where you live, and these things dont usually get resolved during weekends. Patience! And remember, the mods here shouldn't be getting shit on by you, its not their fault!
dude iv seen posts with this exact same issue being talked back in 2022 so.
I've had this issue waaay in the past, and its usually resolved its self
well if thats the case, lets pray it gets fixed soon
It sucks, yes, but just... y'know. Enjoy the New Year, and come back Monday, and maybe hopefully its fixed, or BSG has an update.
Most probably it will resolve itself again but solution is not that hard. It is not like we don't receieve any emails. We receieve reset password email for example. So the solution is simple but nobody work on that as far as I see
make sure your account is linked between twitch and bsg
You've never been able to change it for years.
Not since like 2021 or so
It was the last time I bought something from them. If they dont care about their buyers, i dont care about them to
Is following GDPR a good reason?
the answer is yes
you have to email the support team and good luck getting a respons
Can e-mail confirmation code be fixed
nope
why there is no massage: We are working on it, or we are working on chainging your email trough support
just gotta sit and wait
This is a major problem and they dont care
^^
I need some help.. I really need streamer mode..
If it was something simple im sure it would be fixed by now
kekw
streamer mode is only given out by support
the problem is since 2019
Anyone know how to fix a bugged quest completion? I turned in The Bunker Part 1. The whole screen went black and forced me to restart the client. Now I didn't get my quest reward nor is The Bunker Part 2 available.
- I've tried restarting the game
- I've tried restarting the launcher
- I went in and delete temporary files from the launcher
- Went in as a PMC and a Scav wondering if it would kick something off, and I didn't get anything.
Where do I contact them?
in a ticket on the website
I was told to reach out
its prob a different issue
Its gotta be something on outlooks end as well. Because my acc using g mail gets the code instantly. Just mind boggling
i dont think so
if they knew how to instanly fix it they would have done so by now is all im saying
Just weird cause we get everything else from the same email address without issue
Just not the new device code
ya same i can change my password but no verification code lol
Yea i know man....im lossed
Now what i'm about to say is not factual, so don't treat it as such, and don't share it as factual: But i believe the problem is kind of on both ends. BSG Has some sort of an issue, which is causing Outlook to block emails , so when BSG gets whatever issue they have, Outlook will allow the emails to go through. This is atleast what i believe is happening. Its the weekend and new years eve, this won't be fixed today most likely, so just kick back, relax, and just take it easy. It sucks yes, but there's nothing we can do.
hey i have a very important Q
if i make a new account and buy tarkov arena will i have to wait to get confirmed to play it.
everyone who were completing quests during the server crash ahve the same issue. no fix atm. i submitted a ticket. there must be thousands having this issue π
restart game, alt f4
was bouta but it fixed itself once i posted
Other emails come though fine, such as password change. This problem goes back years. Wasn't fixed then, so not very hopeful.
Perfect! Sometimes it does it by itself, sometimes it needs a restart
I Know, i'm in the same boat as you and many others. But everytime i've had this issue over the years, its been fixed by BSG, or its fixed itself. It just hit at the worst possible time, and it sucks. Just gotta keep cool, and not get hostile, especially with the moderators who are here to help, its not their fault that it's not working.
^^^^^^
it was fixed then.. its just broke again
i cant see it because i cant log π¦
i know its not mods fault but sorry, after this clip https://www.twitch.tv/battlestategames/clip/ArtsyCarefulDootYouDontSay-WT6-5o9SQ6cwqB6O i dont have the nerves to understand them(BSG, not mods) anymore
anyone else game aborted try recconect every pmc raid and found a solutoin?
I Already know what that clip is even without clicking the link. That is not the mods, and i'd imagine that Nikita doesn't have the full information on what's going on in terms of the email problem. I Do understand the frustration, i do, i'm in the same boat.
I do not think nikita knew the level of the email crisis when he made those comments
I sure hope not anyways.
This^^
Agreed. I still think it looks really bad when the servers go down and they update the status page twice, but we don't even get properly acknowledged as having an issue.
That clip just makes it look worse
It is pretty bad, im not trying to sugar coat it lol
Can using overwolf overlays get you banned in tarkov? Just wanted to ask before getting it
On December 30, 2023, I finished the "Introduction"; quest on the Woods map. I then left the raid and gave the task to the Mechanic, but I did not receive the reward and Jaeger is still blocked. At the same time, the "Introduction" task has been completed. That all happened when servers go down around 1,5 hr ago
What do you sugest to do?
how can you not know it man?
because he doesnt care lol
He acted like there were too many other more important problems. Does he not understand we literally cant log into our paid accounts? Lol
no drugs talk please
sorry
Helliow sessamy
I think past instances have been much less severe and widespread and he commented based on that. His comment itself isn't a problem, it's the lack of any official response so that's basically the last thing we've had from BSG on the issue
How r u
If pestily used an account linked to an outlook this problem wouldn't be a problem
well said
what an awfully long scav load timer with my partner
Scavs have been taking quite some time
Imagine being able to load a scav at all π¦
seen worse kekw
I only managed to do 1 scav raid and i waited for like 15 mins
Imagine being able to play
Waited 40 min scav only to get error kicked out of queue
just imagine, fr fr
mods being active but support is not is funny lol
took me 10 minutes to spawn, but we're already at about 3 minutes of waiting to spawn
On December 30, 2023, I finished the "Introduction"; quest on the Woods map. I then left the raid and gave the task to the Mechanic, but I did not receive the reward and Jaeger is still blocked. At the same time, the "Introduction" task has been completed. That all happened when servers go down around 1,5 hr ago
What do you sugest to do?
Ok so im kinda interested now what happened? @remote stump
Relaunch.
Relaunched many times
Yup quests have been glitching for me too
we're all just waiting for email verification codes lol
Mine have been fine for some reason
I have the new quest icon even tho i dont have any quests or they are taken
code gang
Games just buggy for a bit ig
Arena?
no to EFT
Should i send ticket to BSG support?
Ahhhh
Nope, just the new device ID verification
you should but no one is responding XD
I'm judging im not the only person trying to receive a code to log into the BSG website
xD
I upgraded my cpu to play thier game better. BOY was i in for a surprise. lmao
Its quite ironic really
I redownloaded the game today and everything seemed to be fine got the emails n everything
weird
Fire you dont use outlook for email do you
Nope
Exactly
I see then haha
mine is not just new device, i just didnt log into the web for quite some time and now requires me to re-auth my mail xd.
i have the same problem with gmail so, its not about the email provider
Gmail seems to be entirely fine, they even recommend it now, but we can't change email or anything so it's basically a bunch of us waiting for support to reply or someone to fix the global issue
Really, your the first to have the problem in here with g mail
i can get a code on my g mail no problem, comes in seconds
im not the first but yeah
I SEEEE I'm not receiving mine either
ok first ive seen today you are correct lol sorry
on a new account i get it no problem, its about myu account
So guys what should i do? I cant progres in game, becouse Jaeger is still locked for me xD And BSG support is not responding...
Also anyone know an answer for this?
oh ok...yea i made a new acc since i cant get into my old one and it works fine lol
Collect cool weapon parts and play operator until they reply haha that's about it
Fire i dont know the answer but i would be scared to do it lol
Code gang
is tarkov arena still a waiting list or can you play it as soon as you buy it
More like confused
Yea better word for it haha
Some sources say they got banned for using it
well, dont use it then
Others say that its allowed
My code is just not turning up in my inbox
join the club
#NoCodeClub
You would get banned for it if you recieved a few reports and when they looked into, they saw another program running. Thats how i'd see it happening
Say it out loud until devs fix it π¦
It was said by an overwolf employe apearently that the thingy abides the rules of tarkov
I completed a task that was supposed to give me a zabralo, but i never received it. What's the deal here.
#NoCodeClub
Your best off not using it ngl. If you get banned you can kiss the acc good bye
#NoCodeClub
Can't get banned if I can't play the game amirite
Spamming isn't gonna get it fixed faster, just make it harder for us to have a little laugh and chat here while suffering together
#NoCodeClub Is us having a laugh π¦
So far we have all been pretty good about it, im genuinley impressed lol
Yep, I'm just really hoping I can pass out and wake up to an access code xD
No Code, No Game
Code of Tarkov
Is mip streaming gonna do anything for me with 8gb vram?
Escpe Authentication code!
Escape from Verification
lmao
Not sure, I just know that if you don't have a code you can't stream.
well said
#NoCodeClub
escape with authentication code
true true
Code=10 Us=0
THE CODE IS 10?!?!?
where is my code pass 3day BRUH
no code bro
noice game
ive been here all day, sorry haha
We're playing guess the code, my score is wait "24:00"
The code worms are nocternal, we're coming out of the ground
All answers shall be nocode related here in Codemunnity Support
Can u even get in a game rn. This shit been matchmaking forever
I don't know what hurts more
Codemaking is taking forever aswell
Sound like refund time
If you don't have code you don't have such problems
anyone had any luck getting in a scav?
verification code drop rates kinda nuts
Huh? Ive been waiting for match for 10 minute
Yeah, managed to scavenge a code the other day, but it just didn't fit
Ultra legendary drop rate
Can't refund without a code
Tos doesnt trump law, my friend. You can.
Can't log in without a code to refund the game
to refund you need verification, how will they know if you are the real owner
Codes trump law
Xsolla blacklists you and your account may be banned if you refund.
see they found the way
Please do not discuss such things that break the TOS.
Thats fine, lol cant get into game since i bought it anyway
needless to say it states no refunds so good luck
You don't deserve your verification code
send me codsss plz
Imagine buying a game that states no refunds in TOS and still claiming law will save you, that isn't the way this code works
you know if you click that "unable to login" button you can use another auth method to login and not your email? That is if you have anything else set up.
Only email sir π¦ because I never had issues like this
But if I receive a code, I will not use the code in vain.
The code shall be used to never use other codes ever again
welcome reaper
I have google auth enabled, but launcher still makes you use email
Thank you, welcome to the nocodeclub
He used the code to destroy the code π
how much time to fix that issue man
^
when new year party over, new codes will born
thank god
Can we ban him now?
@thorn current please block him
I have sir
That's the bible bro
3 people are typing code related questions....
Batu 10:12
That's code based xD
π4
code of war
Is it against TOS to start a protest in here in regards of lack of codes from our kind goverment BSG?
came here to ask about email codes not coming through, glad to see its a meme already lmao
Hello quick question:
I have been getting so many Server Connection Losts the past few days it started few days before wipe. Does anyone know a fix?
- My internet is great and works fine 24/7 without issues
- Eaven after i restart my router i still get Server connection lost
- Whenever i try reconnect / restart my PC / reset router i still get the error message instantly after i get in
Welcome Codebrother
Man I bought Escape from Tarkov, but I really got Escape from Authenticator. Fml
@rain cedar fix code
Need moni, how!
- Your internet is good
- You can't connect to the server without a code
- If you get a error message, you have used a prior code
Do not spam staff
That isn't codecool man
let bro cook
Sorry but this is not entirely true.Xsolla is a payment provider. If you initiale a charge back on the creditcard or dispute through PayPal; the seller and buyer are involved. Not the payment provider.
If a charge back or dispute is raised and BSG decides to ban the account; it is automatically won by the buyer.
If I canβt pay for this game and play, they will hear this sound too.
A what?!?!?
Bro's cookin' like a porkchop in an '80s Jeep engine 
thank you codefather I shall embody all that it is to be a codebro
Welcome to Codechurch my diciples.
Xsolla bans you if you charge back. Error 3032.
"pls gib code"
Isaiah 41:10 ~ Fear not, for I am with you; be not dismayed, for I am your Code; I will strengthen you, I will help you, I will uphold you with my righteous Code hand.
Was that beautiful my code diciples?
lmao dude I'm dying. Man's writing the Code Bible
so inspiring
The Cible
praise be the codegods
Codist !
amen
Psalm 34:8 ~ Oh, taste and see that the Code is good! Blessed is the Code who takes refuge in him!
"Jeremiah 29:11 ~ For I know the plans I have for you, declares the Lord, plans for welfare and not for evil, to give you a future and a Code"
bro stop acting cute
YO CODEPHEMY
Kill this heretic
No one can make you feel inferior without your code
@rain cedar
He's not a codebeliever
I smell a banhammer incoming
no
Nop
Mystery creates wonder and wonder is the basis of our desire to recieve code
i need it to buy eod lmaoo and ofc it breaks when i want to buy it
Psalm 34:8 ~ Oh, taste and see that the Code is good! Blessed is the man who takes the Code in him!
Thessalonians 2:11-12 βFor you know that we dealt with each of you as a CODE deals with his own CODE, encouraging, comforting and urging you to live lives worthy of CODE, who calls you into his kingdom and glory.β