community-support

[tawny lark]

i cant even play the game as i dont recive a verification code from there site what am i supposed to do?

[safe coral]

There is no refund policy as far as I know.
I saw one reddit post where guy asked for refund and did not get money, but game was removed from his account 🤡

[swift timber]

has anyone here figured out how to get a verification email sent to them or how to at the very least get around it

[whole solar]

nope

ehm okay

[dapper wave]

No refund possible as stated in terms and conditions

[swift timber]

im abt to get real friendly with a rope ngl

[dapper wave]

no but they are aware of the issue

[tribal radish]

Okay thx 🙂

[frosty sundial]

Funny that if this is true they are actually doing something against EU regulations regarding online purchases

Non-tangible purchases*

[swift timber]

BS bro this has been an issue since 2018

[dapper wave]

list your specs and i will tell you if you can run it adequately or not

[tribal radish]

sure givmme sec

[red kettle]

who would i contact to change my e-mail into a gmail ? i cant make a support ticket.
I

[dapper wave]

on and off yes

[winged phoenix]

You cant

[swift timber]

you cant

[winged phoenix]

Welcome to the shitshow 🙂 No solution

[dapper wave]

[e-mail]

[red kettle]

ty

[swift timber]

man now i remember why i quit the game oh that and the hacker problem

[dapper wave]

i agree and know this and it's even more ironic and concerning considering BSG is registered as an international company in London for financial and legal purposes of the international market

whoever keeps trying to copy / paste stuff you cant do that you have to type it or dm it to me

[violet hamlet]

is the email verification broken? i am not getting the email ?

[viscid gulch]

yes if you changed HWID or using outlook you're fubared until BSG fix it somehow

[amber portal]

don't forget we aren't allowed to ping or expect any sort of update lmao

and you'll get scolded by mods for expecting any sort of information or anything

besides the pin with "tips" that haven't worked in years

other than "use gmail" which doesn't help cause we can't change our emails anymore for several years now lmao

[glad lotus]

Disrespecting their player base is the only explanation right now. Bye tarkov

[teal lynx]

So disappointed how they took so long to fix the email verification 🥲

[worldly mural]

its fixed? since when?

[amber portal]

It's not

[worldly mural]

was gonna say

wheres my email 😠

[amber portal]

just language translation differences I think

[whole solar]

lose progress every time you log of is also cool, while freinds just grind there ass of sadge. im crying

[violet hamlet]

if you go onto the secruity settings of your profile, you can get the verification for that but not for logging into the launcher, so it must be a laucnher issue.

[golden elbow]

Hey anyone else getting the in raid ping issue where ping spikes and disconnects you (multiple times in raid)? Happened to myself and friend twice now on two separate raids. Wondering if there is a known issue being worked on? Cheers

[amber portal]

I don't even get those emails lol only if I use the backup email option to have them sent to my gmail address

but you can't do that for the launcher lmao anyone using hotmail or live or w/e seems to be screwed, but I spent an hour on support last night with M$ and they confirmed it wasn't blocked on their side

wanted SMTP logs from BSG to do anything further though and lord knows there's 0 chance of those being shared with us LOL

basically seems to be 1000% on BSG to fix or address the issue but they're probably mainly on vacation for New Years, which is again typical of BSG to put out a patch and not worry about weekend support immediately after

[low vine]

there's nothing to discuss here, this is a problem between BSG and microsoft

all you can do is message [e-mail], that's it

[amber portal]

Yep, and pray you get a reply

[left basin]

Hey all! Has anyone had this issue where all active tasks progres went to 0% all of a sudden? I now have to hand in gas analysers and food and stuff even tough i was 1 short on each task yesterday, now it is 0% progression

[low vine]

definetely gonna take a couple weeks

[amber portal]

Sadly probably, probably no reason for it to either

[gaunt zodiac]

Man i just got the weirdest bug ever, my game crashed and when i reconnected i couldn't use jump anymore, i tried rebinding it but it just didn't work for the whole raid lmao, vaulting too

[lavish sonnet]

is there an issue with asian servers? matchmaking taking forever

[gaunt zodiac]

scav?

[lavish sonnet]

pmc

[gaunt zodiac]

maybe, i'm not having any issues with pmc raids, but i'm on europe

[dapper wave]

i dont think it will take a couple weeks maybe a few days if they properly focus on it

[iron geyser]

yes,me

[left basin]

I ve opened like 2 tickets on this today but no reply, have you got any solution?

[swift timber]

https://clips.twitch.tv/LovelyBitterBisonDBstyle-uPYbXA63lqeFeCWo pov BSG quote and quote fixing the email verification

[iron geyser]

seems scav run resets my quests

[left basin]

so no more scav run for us? :))

[iron geyser]

im not sure 100% but seems like it, i tested it on daily

[low vine]

haha, properly focus on it

[turbid flame]

Launcher asking me for email code to log in but I don't receive any mail, please help it's been hours i can't play

[low vine]

This has been an issue every wipe, you think they give a shit?

[dapper wave]

its broken go do something else come back later

[gloomy agate]

u and thousands others wait for fix

[mint shell]

let me guess, you use outlook?

[dapper wave]

no i dont think they give a shit but the more people that report it increases the likelyhood of them being forced to give a shit

[turbid flame]

nop

[mint shell]

fuck

[gloomy agate]

what email u use?

[opaque fjord]

outlook for me

[turbid flame]

orange

[opaque fjord]

no emails as well

[glad lotus]

hotmail

[turbid flame]

I sent a support ticket to change my email but they said they can't change it lol

[gloomy agate]

gmail only one working

[turbid flame]

BSG are just bad devs

they are not capable of anything

[low vine]

this has been an issue for years, they do not give a shit

[gloomy agate]

buy eod again on gmail gg

[dapper wave]

ok keep repeating the same thing over and over as a broken parrot idk

[turbid flame]

lol you think i will give them any more money

[gloomy agate]

yes fund lord nikita

[dapper wave]

donate to the Parish of St. Nikita :DDD

[foggy dome]

Hi huys i was wondering if someone else had issues with twitch drops

[dapper wave]

everything is broken come back later

[whole solar]

bsg one big issue right now 50 50 if it works for players

yes im malding i lose every progress every time i log of

[swift helm]

can i refund?

i didint get it yet but idk if the game is good

[slim spruce]

There are no refunds, no.

Watch some streams.

[dapper wave]

sessamy can you do me a favor

can you mute me for a couple hours so i can escape this place

[unborn hearth]

I'm not getting any drops from twitch in game. I have my twitch acc linked on my tarkov account and I'm claiming the drops on twitch website, yet none arrived in game so far. Anything I coul've missed?

[violet hamlet]

me iswell

[foggy dome]

How are you supposed to received the twitch drops on tarkov ? is is a message from ''system'' ?

[violet hamlet]

is a message from prapor

[dapper wave]

tfw mods wont save me from myself

[swift helm]

@dapper wave metro hehe

[whole solar]

dont bother about some milk dropping

[foggy dome]

@dapper wave ty

[dapper wave]

why are you saying ty i havent done anything

[last tide]

You are cursed to stay here FOREVER

[turbid flame]

@crystal jackal Crew bunch of uncapable people

[dapper wave]

bro you just tagged a random dude named BSG for the meme

[turbid flame]

x)

[whole solar]

😄

[unborn hearth]

You know this is just a random dude, right?

[turbid flame]

that wasn't my plan to mention that poor dude lol

where is the bsg crew main building ? So I can go and raid them

[dapper wave]

theres some rrandom named "community manager 2" in the discord that someone @'d earlier funniest shit ive ever seen here

[slim spruce]

I watched streams before I bought it.

[unborn hearth]

What else is he supposed to say? There are no refunds for this game and that's that. If you're interested if this is a game for you, then watch some streams/youtube vids/ask people for their opinions

I also watched some streams and vids before buying it like 4 wipes ago

[frosty sundial]

You're right, I take back. Apologies, I saw the wrong reply omg

[swift timber]

pov your on deployment and all you wanna do in your down time is play the game you payed $150 for

[amber portal]

tbh watching streams and finding someone who plays kinda like you'd want to is a really good way to decide on buying the game

that's what I did, though I bought the game when Klean was a BSG rep lmao and he basically sold me the game directly xD

[frosty sundial]

For some reason it was scrolling up to the wrong text

[edgy wasp]

Hey Guys, my 2fa email got hacked and now I can t login or play the game. But I do have the Login data. Is there any chance to still get access? GMX Email support is really bad so there is no way to get the email back..

[unborn hearth]

Okay, but for real, was anyone able to solve this? Maybe I don't have something set up or some other bullshit

[whole solar]

no , and you dont miss anything good anywayse so no need to bother you head about drops,it is littlerly water you get 😄

[left gulch]

Hey guys, just wondering , i just bought arena and every time i click play it starts to laucnh the game and then closes then saying the game terminated, is there anyone willing to help

[dapper wave]

uninstall and reinstall it to a different folder

[left gulch]

what folder lmao just a random one?

[dapper wave]

just a different directory im pretty sure thats a directory conflict

[left gulch]

dammit

[swift helm]

how do i get the free trial on bsg twitch

[pastel mirage]

leave it to tarkov to have a good patch just to take 20 steps back in shitty coding and issues lol

[wary pike]

why isnt this working for gunsmith 4

[hybrid tartan]

Got into the website today but in the launcher i don't get the verification mail is this still a known issue?

[red kettle]

Any clue if there would be a solution for the email problem ? or is it a matter of weeks/months before i could play again ?

Just asking if I should keep trying the whole day or just go do something else.

[gloomy agate]

u and thousands other

[hybrid tartan]

well shit

[pastel mirage]

no solution and already been days for some, wouldn't hold your breath

[dapper wave]

what was your problem again?

[hybrid tartan]

took me a day to get to the launcher man

[last tide]

It's likely not going to be fixed until at least the end of January

[red kettle]

just the email problem everyone has. no auth email

[gaunt zodiac]

I'm getting them through prapor, maybe you too?

[red kettle]

well damn there goes my wipe season xD

[dapper wave]

theres nothing you can do forget that eft exists and go do something else

[amber portal]

tbh I'm getting the website emails on Live/M$ emails now, so somethings changed since last night

[red kettle]

xD okay

[hybrid tartan]

Do the devs already know of the problem? have they been contacted about this and aknowledged it?

[dapper wave]

but i personally doubt it will be a matter of weeks / months maybe a few days or a week at most

[turbid flame]

of course they are, do they give a fck ? no

[unborn hearth]

I mean, anything could be useful seeing as it's start of the wipe

[dapper wave]

yes they are aware

[unborn hearth]

nope. Null, nil, none on any traders or system messages

[amber portal]

They're aware, they do care, they just don't communicate well at all lol

[red kettle]

for a solution ? dont mean to be patronizing but this issue has been here for 5 years i doubt it will take a few days from now ?

[turbid flame]

nah man they don't care I sent a ticket and they supposed it was a faulty email host issue

they don't even recognize the problem is on their side

[fading ingot]

anyone know the quest to unlock 7.62x39 ps rounds?

[turbid flame]

they just said "try to contact your email host"

[red kettle]

but ty for the reply, will stop trying to get new auth mails then

[hybrid tartan]

seems like they should outsource this issue to another company tbh this has been an issue for quite some time now

[dapper wave]

its been going on and off yes but that means its a matter of service stability and is not necessarily something stuck in cement but idk for certain just speculation

[amber portal]

Quite possibly, I'm no expert on the specific issue, I just don't like the sentiment that they don't care

[hybrid tartan]

i bet they care but theres probably a lot of shit going on rn

[amber portal]

Yeee exactly

[hybrid tartan]

they are humans with limited resources too after all

[dapper wave]

try again in a day or two

[red kettle]

aha okay ! but i understand they cant actually get the email to me so the only solution would be to change my email and reset my account.
Or do you think there might be an actual solve to the problem in another way ?

[sharp rose]

my friend just had a bug where every active quest he had reset

[red kettle]

willdo ty !

[dapper wave]

you cannot change your email because the service that handles that information exchange is what is broken

[indigo forge]

hello friends, im lvl 2, can i attach any lazer/flashlight to my m4 ?

[dapper wave]

2500 scavs? ok crackhead

[full dagger]

I cant play with my friends because of this authorization issue on the launcher. Is anyone working on this? A confirmation would be nice...I mean, instead of deleting posts that bring up this problem

[red kettle]

xD go easy on that snow cowboy

[viscid gulch]

when the adderal kicks in but you still only have 3 viewers 😄

[amber portal]

LMAO

Bloody accurate

[dapper wave]

they are aware of the issue and are addressing it but it will take time their resources are split between so many things right now they probably only have 2 people working on it (speculation)

[red kettle]

okay got it, what would be the alternate solution ?

[dapper wave]

seethe more

[dapper wave]

be patient and wait for fix is a reasonable alternative solution

[amber portal]

Mods will stop us talking about issues but not slap blatant trolls trying to incite people

[raw sage]

Still no update then bossman?

[dapper wave]

probably wont be for quite some time

[red kettle]

ah okay you meant the mail might pop up in a few days rather then a solution.

[swift timber]

yep

[dapper wave]

one or the other i dont know

[swift timber]

fuck this dog im just gonna go play DMZ

[red kettle]

alright well thanks for the clarification. will give it time then

[frosty sundial]

https://www.reddit.com/r/EscapefromTarkov/comments/18uasc5/help_people_who_changed_cpu_recently_cant_get_the/

Can anyone with issues upvote the hell out of this?

Finally a post that made 40 upvotes since 3 days

All the others get instant downvoted to compensate upvotes

[swift timber]

https://www.twitch.tv/battlestategames/clip/ArtsyCarefulDootYouDontSay-WT6-5o9SQ6cwqB6O

scummy ngl

[frosty sundial]

"Telling that this is the only problem in the game"

Ofc it is now, it's game breaking, people can't access

[pastel mirage]

It hasn't been a problem for 5 years lol those were sporadic different issues this issue has been 2 days

[dapper wave]

oh yeah im sure a reddit post will allow the devs to make progress lmfao

[frosty sundial]

Well, for visibility it might and awareness to others who don't know

Emailing support@ will help? We don't even know if they read those emails

[knotty abyss]

After i scav all my quest progress on active quests is gone, any update on this?

[red kettle]

whats the difference between the issue 5 years ago and the issue today

[cobalt crater]

anyone got an idea how to fix this? tried multiple restarts clearing cache, checking integrity, unplugging inet while in loadscreen...

[dapper wave]

but youre more certain that they will read a reddit post than their own legal support contact channel? doesnt add up but ok

[frosty sundial]

Support contact is on the website in the support section

[dapper wave]

yes and

you think they browse reddit for support tickets more than their own official email? weird presumption but okay

[frosty sundial]

I want to bet, they do, there are tons of developers that browse reddit to find adhoc issues

Take CS2 for example

[pastel mirage]

One time it was a server down could spam it and it'd work, one time emails were blocked as spam for mass sending, one time it was a admin permission blocking request its been multiple shit yeah it sucks but maybe know what you talking about this time it could be servers down again but something different lol

[dapper wave]

okay, that's like, your opinion man. Doesn't mean that is how they operate.

[frosty sundial]

As much as it is your opinion stating it doesn't add up

But doesn't matter, seems like you have your head way up their ass after reading you posting the last 4 hours

[dapper wave]

im participating in a community i appreciate by attempting to help people why dont you go upvote more reddit posts lol

[jagged viper]

my website profile i can't log in website don't send to me code

i'm waiting 1 hour

[dapper wave]

its broken wait longer come back when the snow melts

[brisk elbow]

hi, ive been trying for 2 days to get the code to sign in my tarkov profile on the website but still not getting it in my email

not in junk either

[jagged viper]

no i check

[dapper wave]

refer to the above

[brisk elbow]

something about cpu?

i havent changed cpu

[stable edge]

I just got the message match is cancelled while in an arena match

does that do anything or why does that happenj

[glad lotus]

Many people have the same problem and there is no solution

[dapper wave]

no man the protocol service that handles the email process is broken or bugged its not cpu related that reddit thread is largely bs

[glad lotus]

cpu realation: when you change cpu you need verification code because it is new hardware

[maiden sinew]

can i change my email address thru support

[brisk elbow]

they should just give us the gift packages automatically then instead of us redeeming it on the website. That's the only reason I go to the website

[dapper wave]

no

[glad lotus]

may be but would take weeks 🙂

[brisk elbow]

small things like these go a long way

[glacial oar]

i get this error everytime i click on arena. can anyone help?

[glad lotus]

Yeeep that's the case

[brisk elbow]

might as well move on to other games. By the time this game releases there will be a ton of amazing games that's better worth our time

[slim spruce]

@maiden sinew no memes please

[maiden sinew]

whats the best way to get in touch with support

i cant send them emails because outlook is blocking emails from BSG

[dapper wave]

[e-mail]

[slim spruce]

Yes, above

[grave echo]

Hi, I’m trying to download launcher/ game and am waiting for an auth code from your site, but it isn’t showing up in any email folder.

Can someone help me out please 🙏

I’ve sent an email and not had a reply back yet

[safe coral]

All you can do is wait...

It's my second day of waiting

[grave echo]

It’s been 3 days so far

🤣🤣🤣

I’d assume it should be instant for a authorisation code

[low vine]

imagine not being able to login for 4 days

what an absolute shitshow

[merry seal]

anyone knows, what to do? awaiting session start stucks since minute 11...

[distant pine]

Anyone managed to find a solution to BSG not sending veirfication email for the launcher ?

[tacit timber]

my shhii keeps restting, ive lost 3 gpus and loads of task items and kills whats the issue?

[dapper wave]

alt-f4 restart and dont play scav

[sand forge]

for those who worry about the code by email, what email did you see, personally I have "hotmail.com" and u?

[low vine]

it seems they don't allow users with @hotmail domain to register anymore

[inner solstice]

anyone got a fix for the no email verification on browser? i need my twitch drops

[low vine]

basically we can all go fuck ourselves

literally

[inner solstice]

im hotmail

[merry seal]

since the domainconfig is bad from escapefromtarkov.com, you cant do anything if you have a provider with serious mail policies. Most of domains dont accept spf problems

[dapper wave]

bro they are probably just resetting the protocol that the domain registers to, put down the pitchfork lol

[last tide]

eh, I dunno that seems like a good idea to me. it would only add to the problems if people keep signing up with hotmail accounts

[inner solstice]

i can get a email from them to reset my password but not the code one

[low vine]

they should keep not allowing hotmail or outlook accounts to register but also tell existing users to change their e-mail address

well, doesn't matter now

[inner solstice]

im hotmail so i guess im fucked

[low vine]

yes you are

[glossy sparrow]

doesnt even matter to change the email if you cant get any code to login

[inner solstice]

^^^

[last tide]

for now your only option is to wait, like the rest of us

[pastel mirage]

What is hotmail.ch

[low vine]

it's hotmail but swiss

[dapper wave]

dude they are temporarily shutting down connection to the domain that doesnt mean they are stealing your account lol

[merry seal]

it does matter. if you host your own mailserver you wont get any problems of receive mails from escapefromtarkov.com

[tired wind]

So what is happening with Hotmail users exactly?

[low vine]

nobody said that

[sand forge]

How

[low vine]

google how to host your own mailserver

[inner solstice]

i can play the game fine but i want my twitch drops my friend got 14k ps bullets from a drop

[tired wind]

Been waiting for the code for 36hours I'm not close to being done waiting is my guess?

[low vine]

naw

[dapper wave]

but youre mad at your own screenshot which shows a form of progress on the part of bsg idky you point it out as a bad thing it means they are working on it lol

[merry seal]

make a ticket at hotmail. most mails will quarantined als false positive.

[low vine]

3rd day for me

[sand forge]

🤣

[polar karma]

2 of my friends finshed finshed debut and now they are being reset

[inner solstice]

i was so mad he screen shared and over half his stash was fkn ps ammo boxes

ez money

i heard ppl are spamming login and logout and after 30 mins or so they get the email

[sand forge]

so instead of making a ticket to bsg I make a ticket to hotmail and does it work?

[amber portal]

yes we all read the reddit posts and such about that, no ones had any luck here so far doing it

[glacial oar]

can anyone help i get this every time i click on arena?

[amber portal]

also I spent an hour with hotmail support and they said it's not blocked on their side

[merry seal]

if the it support behind hotmail is good, yes

[inner solstice]

its an issue with bsg

[lean crow]

no it will not trust me...

[glossy sparrow]

its not blockled on hotmail

[inner solstice]

they can send reset password emails but not the code ones

[pastel mirage]

No I contacted Hotmail they said it's bsg issue contact bsg

[amber portal]

^^^

[tired wind]

Good luck contacting bsg

Have they respond to anyone yet?

[last tide]

I'm pretty sure we've tried everything at this point. We only have one option left. Wait.

[lean crow]

good luck contacting hotmail^^ they cant fix bsg problems

[sullen scroll]

not for three days

[inner solstice]

if anyone has the patience try sitting for 30 mins spamming sign in and sending code. worked for 3 ppl i seen after 30 mins

[dapper wave]

no dude that is the reason why it is broken

[sand forge]

If u have a sollution pls go on mp and tell me thx

[merry seal]

first step is always the receiver and this is hotmail. if the receiver cant see any ingoings THEN you can make a ticket to the sender. i am information technican.

[inner solstice]

yes but its also the only fix atm

[amber portal]

the "fix" is to hope you get lucky while making it harder for anyone else?

[inner solstice]

yh

[amber portal]

Selfish ass

[inner solstice]

me stopping means nothing if they dont

[dapper wave]

no dude thats not a fix thats just congesting the system with your packets hoping you can overwhelm it threshold exploit

[inner solstice]

which they wont

[tired wind]

Agreed lol, not gonna fuck this even more just to play

[inner solstice]

literally everyone is doing it

[tired wind]

And that's the problem lol

[inner solstice]

yeah

[amber portal]

"i think everyone is doing it so I'm gonna promote it to more people and tell them all to do it too"

like you're dense aren't you?

[inner solstice]

but me stopping it doesnt help anything because no one else will stop

[tired wind]

That's just a weak mentality

[amber portal]

^

[inner solstice]

you are dense if you think people are going to stop

they havent for 4 days straight

[amber portal]

Plenty do, you're just trying to justify yourself doing something. Nothing more or less.

[dapper wave]

fr

[inner solstice]

plenty do"

yet the issue is no better

4 day in

[last tide]

I'm going to spam login not because I want to login but because I think it's funny Try to stop me

[amber portal]

I.... we literally weren't getting emails for the website, today we are? It is better in some capacity?

[dapper wave]

because they have like 2 people working on it and thousands of people like yourself spamming the network architecture

[amber portal]

Like I can reliably get emails for the website on Live/Hotmail now

[sand forge]

we don't care how to do it I paid $150 I want to play

[safe coral]

Fair point but BSG does not care

They do "what they can"

[inner solstice]

thats their problem not mine

[amber portal]

Oh if you're doing it for the lulz not because you feel entitled to be ahead of other people you have my full encouragement haha

[inner solstice]

who feels entitled to be ahead?

[dapper wave]

that is incredibly entitled threshold spoiled mentality but okay have fun approaching everything in life with that mentality lol

[inner solstice]

i just want to play the game i spent outrageous money for

[amber portal]

You, you've made that clear with your attitude. You're not good at playing word games.

[dapper wave]

i am going to go afk in the main menu just to flex on you

[inner solstice]

you encourage ppl messing with bsg but not people just trying to play. good mentality

[deep rock]

are scav games bugged again? we're waiting forever for "matching"

[dapper wave]

yes

[dapper wave]

weird interpretation but okay

[tired wind]

This cutie bun kid is hilarious at this point

[amber portal]

Yes, because the people trolling are doing it for a few moments then stopping cause there's no immediate reward. You're likely actually doing it for hours.

Also I encouraged people messing with the community by spam logging because we're upset about it. Be accurate, but again bad with word games. 🙂

They've got the bun tied way too tight, it's doing some real damage

[bright fog]

did they fix the tasks ?

[untold fern]

Can anyone confirm if scav run is resetting my tasks?

[bright fog]

yes it does

but idk if its still doing it or they fixed it

[untold fern]

wow

i can confirm it still does it

nice one bsg

[dapper wave]

there was a hotfix deployed earlier but i dont think it fixed it from all the reports we're seeing

[untold fern]

def not

joke

[bright fog]

can anyone risk it and try ? lol

[whole solar]

they diten fix that shit i lost progress for 1 day now :/

under 2 houres ago

[bright fog]

i lost progress 3 times sadly

i didnt know scav was the problem

[whole solar]

same

but how come ther enew proplems all the time

[bright fog]

i couldve be level 20 by now

[whole solar]

i played for 3 years now i think and new problems comming every wipe

[bright fog]

just dont play

wait for them to fix it

scav is important to me tbh its hard to play without it

[daring niche]

there a trick to having tarkov not play on my second monitor.... did a quick google search tried a few things but still always launches and stays on my 2nd monitor

[bright fog]

make your first monitor your main from windows settings

• you can change it from tarkov settings

[wet sinew]

Well I guess tarkov free for a few weeks

[daring niche]

it is set as my main in windows settings.. Ill check tarkov settings, thanks

yup that did it

[bright fog]

enjoy

[limpid galleon]

can't you just select it on the video options menu?

[bright fog]

he just did

[barren shore]

whats with the emails not coming in when trying to install the game on a new PC

[limpid galleon]

@barren shore since the start of the wipe activation codes are not working sadly, i think i will miss the wipe completelly because of that

[last tide]

welcome to the pit brother

[barren shore]

have they said they are trying to fix it ??? or have they not acknowledged the problem yet ????

[limpid galleon]

no oficial notice, but they must know they got tons of support tickets and mails because of it

[barren shore]

RIP forever stuck here

[limpid galleon]

yep

[barren shore]

[low vine]

congrats, have fun waiting with us

[limpid galleon]

maybe everyone stop asking for activation for an hour and let mine come in

[last tide]

devs and community manager have acknowledged this issue. They have said they are working on a fix. That's about all we have at the moment

[glad lotus]

where ?

[limpid galleon]

oh i missed that, good to know they at least acknowledged

[gloomy agate]

where pls

[last tide]

the lead community manager was here earlier

[glad lotus]

I still think that they just blame email providers

[glad lotus]

I was here all day didn't see him -.-

[limpid galleon]

i mean if that was true we should be able to search it on the channel i guess

[last tide]

#community-support message

[low vine]

there is no solution, all you can do is wait

[warm dust]

ahhh so this is a known issue

[low vine]

time to touch grass

[last tide]

time to ROCK AND STONE ya mean!

[barren shore]

nooooo then ill get dirty

[warm dust]

So I made a new account and i instantly am getting verification to the gmail account but nothing to my main with the game

[low vine]

nothing you can do except wait

[barren shore]

same they are working on it bud nothing to do but wait

[frosty sundial]

Yep, issue is BSG > Outlook related

[glad lotus]

Well, at least they know. I just didn't think this problem is hard to solve so surprised

[last tide]

I almost have all of day 1 and day 2 twitch drops and I haven't even been able to login

[low vine]

damirka is working on it

[glad lotus]

who is damirka

[limpid galleon]

[glad lotus]

oh sht

that guy 😄

I am more worried

[barren shore]

i just wanna play EFT on my new laptop in all its 4080 glory

[limpid galleon]

he is working hard on fixing the issue of too much vozka in the bollte 😛

[glad lotus]

that he is very talented for probably 😛

[fallen latch]

anyone know why verification email isnt sending when logging on website?

[limpid galleon]

welcome to the club

[barren shore]

they are having problems and are working on it

[glad lotus]

Will work on it when sober up

Until then go ahead and start your party because it may take time

[grave echo]

Still waiting for my verification code

3 days now

[pastel mirage]

Remove 2 step from all Hotmail accounts and let us change email on website fast fix 😛

[maiden sinew]

genius

[grave echo]

I’m in same boat

Waiting for code

[barren shore]

[pastel mirage]

Rather they deal with the 10 idiots that get hacked accounts over 10s of thousands not getting code lol

[maiden sinew]

at least our accounts are very secure

[glad lotus]

so secure that even we can not login

[limpid galleon]

i mean, since password reset is just working, just let everyone reset and change mail if that is the issue...

but i guess is not so easy to do, must be some politics behind

[grave echo]

I changed password and still no code 😢

[grave echo]

😂😂😂😂

Very

[hidden cedar]

its been two days and i dont receive any verification mail i dont know what to do at this point..

[limpid galleon]

wait next wipe? 😛

[grave echo]

Same bro/ ma’am

I guess we have to wait innit

[hidden cedar]

is there any way to download the game without logining to the website?

[frosty sundial]

We can't do anything, wait until everyone is geared to the teeth and then you're able to login

[grave echo]

[frigid river]

something else interesting to note is that if you go to Subscriptions and save it says messages are not being sent to my email service

[smoky pewter]

SO I claimed all of the twitch drops yesterday with my accounts linked, but I still have not gotten a message with the items. Am I doing something wrong?

[limpid galleon]

i think sometimes it takes up to 6h

but yesterday drops you should have, maybe if you had too much insurance with prapor you claimed and didn't notice? 😛

[karmic osprey]

so is the issue only to hotmail? :-?

[hidden cedar]

i have hotmail..

[limpid galleon]

that was the initial theory, but i heard yesterday also someone with gmail that had the issue

[hidden cedar]

i can receive password reset emails instanty but not verification code mails

[limpid galleon]

yep, same

[glad lotus]

Do you guys get verification code from website ? or can not both from launcher and the website

[limpid galleon]

no, nor from the webside not from the launcher

[frigid river]

just launcher

[glad lotus]

for me both

[grizzled gorge]

so like what do you do if your email straight up doesnt even exist anymore lmao
an email web domain that ceases to exist

[glad lotus]

only password reset emails come through

[hidden cedar]

is there anyway to download the game without logining into the website?

[frosty sundial]

Buy the game again by looks of it

[ashen viper]

Anyone else having trouble playing Arena, shit loads me into a game then I get server connection lost.

[limpid galleon]

contact support and pray, there are several threads in the forum about that

[glad lotus]

tarkov arena website have launcher on top right but you will most probably need verification again once launcher starts

[merry seal]

since i got stuck on awaiting session start now i cant get in the game. matching takes time up to 20 minutes with no game join :/ anyone who got the same problem?

[limpid galleon]

if that happens when scaving, just dont scav early wipe especially on some maps

[tight blaze]

I haven't been able to receive my bsg code for days, they don't do anything or say anything about the problem. This thing about the codes happened to a friend years ago and I never recovered the lost eod account. It seems like a scam to buy the game again.

[pliant kayak]

having the same problem, haven't had the chance to play since wipe since i can't login on website

[limpid galleon]

if its only on the website you may be able to manually download the launcher and game

if like a lot of us changed hardware / bios update and need to reauth the PC, then you are out of luck

check the pinned for links

[pliant kayak]

gave that a try and it worked for me, thank you for your suggestion

i thought you could only download the launcher if you were logged in the website

[limpid galleon]

[lean crow]

you have gmail?

[bright fog]

does anyone have a broken task ?

[vernal eagle]

yeah when i get to awating session start my game just freezes

[frigid river]

outlook, I use the authenticator but I built a new machine

[limpid galleon]

seems that if you scav sometimes you lose progress and can brick some quests if they reset on the wrong moment, i think is a known issue, but no fix yet

[mossy osprey]

Hi all, just did a System BIOS update on my PC and usually after i do that BSG launcher requires a verification prior to log in as most of you seem to know, and im also not receiving the email (i have hotmail). The fact that people in here have been experiencing this for multiple days without any contact is absolutely absurd. WTFF

[bright fog]

i cant find my quest items because of it

[red kettle]

same issue, the game was stuttering like crazy, a mod suggested a bios update which i did. Now we just gotta wait a few weeks and we will be back in business

[grizzled gorge]

https://old.reddit.com/r/EscapefromTarkov/comments/wk3zn6/bsg_support_are_total_scammers/
thread on email issue

[soft oyster]

Preach 3 days almost 4 now, lets hope I can verify before gift ends xD

[frigid river]

the clips of them mocking the issue didn't give me much hope of a quick fix either lol

[limpid galleon]

yep it happens every wipe, and lasts 1-2weeks

[vernal eagle]

anyone know how to fix the issue where the game will compltely freeze on awating session start

[limpid galleon]

probably bugged server, just wait for the raid to end and better luck next time :S

or alt+f4 and retry at least once

[kind karma]

Guys do u have any idea for fix verification email? I try it at least 5 hours and i still cant log in..

[drowsy zealot]

There is no fix. bSG has to resolve it themselves

[limpid galleon]

welcome to the club there are people waiting on the same from wipe day

[vernal eagle]

its happened to me two seperate queues

[kind karma]

my gosh

[vernal eagle]

my pc also starts freezing up

[limpid galleon]

if its scaving, try to avoid it , specially on some maps, sometimes it tries to scav on a ended raid and bugs

if it happens to pmc no idea

[tawny grail]

Why does it take so long to get in a scav on N.A. servers

[red kettle]

have you tried the on/off button?

[vernal eagle]

its on a scav havent tried pmc for fear of getting the same issue

[tawny grail]

And also why was I able to play on South America servers before wipe with my friend but now I can’t i get over 200 ping now

[limpid galleon]

scaving early wipe is pointeless especially on some maps (don't know this wipe but historically interchange , reserve and lighthouse especially)

long quegues and bugs

[vernal eagle]

i tried on both customs and ground zero because both those maps have seemed to work for me this wipe so far

[red kettle]

how do you make money early wipe? the only way i know is the scav way.

[limpid galleon]

is faster to do a rat run on a pmc with a pistol and hide from the initial spawn than a long quegue on a scav

[red kettle]

gotcha

[limpid galleon]

but everyone has his play-style

[edgy leaf]

Man they still haven't mentioned anything on the email issue yet?

[gilded spear]

Hi all

As I'm new in the Tarkov community I'm looking for someone who could help me with getting into this game. So if you speak in Polish or English and want to play the game and have fun and show me how the game works you can leave a reaction under this post or DM me. I will appreciate all the help. If I need to say something about myself I'm Daniel I'm 21 yo and I have around 40 hours in Tarkov I can play the game in the evenings or at weekends.

[fathom summit]

When fix code verification i cant play this wipe come ON

[placid crown]

can someone help me figure out why i cant receive my twitch drops. i have my accouns connected.

[red kettle]

beginner tutorial is : dont bios update, wiggle when spawning and make a keybind for alt+f4

[gilded spear]

cool

[maiden sinew]

this is the lates statement on the email issue

https://www.twitch.tv/battlestategames/clip/ArtsyCarefulDootYouDontSay-WT6-5o9SQ6cwqB6O

[limpid galleon]

good advice

[thorny sorrel]

[tired wind]

wait can you download launcher without logging in the website?

[limpid galleon]

pinned

[slow parcel]

check pinned for link

[kind karma]

there is some way to change email?

[limpid galleon]

yes if you are logged in on the website that requires also autentification code

[kind karma]

cuz i use hotmail.. my friend try gmail and he got instant verification email...

[proper moon]

How can I report someone for teamkilling

[frigid river]

Lol

[proper moon]

Because I hope the get fucking banned for life

[old fossil]

ANY1 HELP WITH THIS PROBLEM

[supple jolt]

uhh so I ran tarkov at 70-80 fps with stutters and drops on medium graphics. Upon turning all the graphics settings to high I get 100-120 fps. Is there any reason for this 😭

[red kettle]

sounds like a win

[supple jolt]

saw some guy on the EFT forum suggest it and i reluctantly tried it lmao

never in my life did i think turning the graphics UP would increase FPS

[fleet crown]

downloading tarkov for the first time, but every now and then itll come up with an error and i have to retry, tho i dont lose and progress. its not really an issue just a bit annoying. does this happen to anyone else?

[slim spruce]

What error?

[fleet crown]

next time it pops up ill send a screenshot

[brittle tartan]

sounds like the classic "tarkov didn't use your gpu enough at lower settings" issue

[ashen viper]

if its arena dont bother games fucking ass and unstable

[icy fable]

sounds like a skill issue

[marble wigeon]

I was trying to edit AK inside trader and buy whike preset with weapon, but I couldnt buy the preset so when I quit I got this red gun now instead of normal AK

wtf

[ashen viper]

"Sounds like a skill issue" what are you fucking 12?

[slim spruce]

restart your game

[marble wigeon]

damn, ok ok

[amber storm]

Does anyone know ANY fix for the email verification system not working? I tired all solutions possible online 😦

[warm dust]

wait apparently

[amber storm]

had the game since 2017 and same thing every time

[slim spruce]

Try again or use the manual install in the pins

[faint beacon]

There is no fix @amber storm

[old fossil]

NO its a normal game of tarkov before i load in i get this

[lean crow]

outlook mails still dont work?

[amber storm]

nope :/

[fleet crown]

ok, so if i download it and keep retrying every time it pops up, i should be ok?

[amber storm]

i have a @live but yeah its hotmail/outlook

[slim spruce]

Probably not. I'd do the manual install

[warm dust]

Microsoft emails flat out dont work

[ashen viper]

The status page shows matchmaking has a problem might just be that, I can't even load into a scav raid.

[fleet crown]

ok

[warm dust]

Hotmail, live, outlook

[amber storm]

i get password resets and everything, works perfect.

[fleet crown]

cheers mate

[potent mountain]

cant play my scav (wont find a game to join) and now I'm stuck on awaiting session start

[amber storm]

not the verification though

[tired wind]

had same issue, i downloaded the launcher and launcher didnt ask me for a verification auth 😮 , so now 'loading' the game hopefully it works

[amber storm]

where dfid you get launcher?

[warm dust]

both website and launcher are asking me for verification

[amber storm]

i got the .exe from their website

[tired wind]

its pinned

in this channel

download has been stuck here for minutes now, hopefully its not another bug

[amber storm]

founbd it now, downloading

[amber storm]

im at 45mb/s in firefox, hopefully it will work

[cinder wing]

scav run it's awaiting session start for 20 minutes...

[amber storm]

dropping now ;<

[cinder wing]

nvm wasted 40 minutes of my life

[kind void]

Hey what should i do when i get an Invalid game region error? Specifically i just get Error : 103003 and Error : 208

[tired wind]

hope it works for you, some people also said that they were getting auth email from launcher and not from email

[pastel mirage]

Yeah I remember when if it took longer than 5 minutes you had to back out and requeue cause it wasn't happening lol

[chilly wagon]

they ever gonna fix the email problem or they just gonna say it’s not there fault

[tired wind]

oh download just started

[amber storm]

congrats

hope everything works for ya

[lean crow]

good question

[tired wind]

@amber storm did it work for you with the launcher?

[pastel mirage]

I just emailed them and told them if it was gonna be a while to change my email to my Gmail

[amber storm]

i talked to MS today and they have no problems with the battlestate emails, none is blacklisted or whatever

[lean crow]

done it before 3 days

[red kettle]

do you lose progress when changing email ?

[amber storm]

@tired wind im downloading the game still, down to 30mb/s so another 8m

[tired wind]

they're not responding to any emails anyway

[chilly wagon]

good luck with that i emailed them on the 25th no response i opened a ticket on the 27th no response

there support team is non existent

[stone valve]

Its such a shame that a simple email is stopping so many of us from playing

[rustic carbon]

I am not getting email codes to sign into the launcher or website. I’ve checked all of the folders and they’re also not full. Any help ?

[warm dust]

Yup

[chilly wagon]

yep

[lean crow]

welcome to our club

[rustic carbon]

Oh dang :/

[chilly wagon]

been trying to login since the 25th tried every fix under the moon and nothing works

bsg needs to fix there shit

[patent drift]

it wont get fixed til new year

[stone valve]

I can get a verification code from the website, but not the launcher lol

[lean crow]

what provider?

[rustic carbon]

I can’t get either , I only have emails for if I want to reset my password

[warm dust]

youd think this would be top prio considering arena just dropped

[rustic carbon]

I also haven’t gotten an email for arena but idk if that’s related

[stone valve]

outlook/html

[red kettle]

i dont understand if it is a recurring issue why not get rid of the verification method and choose an alternate

[rustic carbon]

I’m outlook as well

[lean crow]

and you get the varification email on the website? How? What browser you use?

[stone valve]

But i have an account with a gmail as main email and its not going to it either

[supple jolt]

LMAO

[stone valve]

Microsoft browser

[chilly wagon]

i get zero emails from bsg doesn’t matter what system i’m on my old pc my new one my phone nothing comes through.

not even password reset

[novel scroll]

anybody know what is should do if my Scav junk box just disapers from my stash?

[chilly wagon]

cry would be my suggestion

[rustic carbon]

I’ve read that some people have spammed attempts and it eventually worked. Has this worked for anybody ?

[amber storm]

i can get emails from the website, no problem but not from launcher

spamming doesnt work, tried with macro today for 6h and didnt work

[stone valve]

They will send me a code for password reset, but not to verify my launcher

[amber storm]

xD

[lean crow]

someone have an vpn to trie it?

[novel star]

how to report a cheater in Arena?

[tired wind]

@amber storm so you cant log into the launcher neither?

[hallow kite]

I'm having the exactly same issue . Created a second account and got it strait away . While on my EOD main not getting a verification code

[stone valve]

same as me

[amber storm]

this is how far i come

[dusky hinge]

this cant be a game breaking fix either

[hallow kite]

We all on the same boat .

Can't get my email with the verification code whatsoever

[rustic carbon]

I’m so sad

[limpid galleon]

welcome to the e-mail verification club

[mossy osprey]

this is a fucking joke

[stone valve]

I actually had my twitch acc wrongfully banned this morning for saying something in thier chat lol

[jade hare]

i have tried many times but this comes up everytime?

[stone valve]

I was unbanned within 20 mins, but goes to show they dont care

[chilly wagon]

did not work for me did it for over an hour

[stone valve]

im curious as well if anyone got in by spamming it

[red kettle]

like this ? #community-support message

[chilly wagon]

yep doesn’t help

[hallow kite]

I don't think anyone got it by spamming it . As I've spammed yesterdays and today and got nothing

Created a second account . Got it right away .

[chilly wagon]

didn’t work for me

[amber storm]

@stone valve 6h didnt work

[midnight terrace]

@rain cedar Sorry for tag you here but can you resolve the problem about the email account verification with us? Im trying to get that resolved for almost 3 days and nothing, can u do it for all the community that is with the same problem? THANKS!

[red kettle]

yea im sure they will fix it now

[chilly wagon]

don’t believe the people in here work for bsg

they just run the discord

[midnight terrace]

why? xD

[hallow kite]

Please . Someone look into it . As we loosing our minds about it

[stone valve]

Yes it a major problem for me, iv devoted so much time the last year streaming this game, just to miss out on the best opportunities to grow.

[last tide]

#community-support message

[tired wind]

@amber storm awww that sucks, somehow launcher didnt ask me for an auth code, i guess i got pretty lucky

[limpid galleon]

there are some real bsg employees in here, other thing is that they can do anything especially on weekend and with end of year and russian chrismas holidays coming

[chilly wagon]

you’d think it be there biggest priority to get it fixed

[stone valve]

they dont think it is thier problem lmao

[low vine]

you need to be patient, there's nothing you can do

[chilly wagon]

for sure is

[stone valve]

Not doing anything doesn't draw awarness. Ill be patient while still addressing it :]

[amber storm]

from this morning talking to outlook/microsoft

[low vine]

open up a support ticket, spamming everywhere will help nobody

it's a problem BSG has to solve with microsoft

[red kettle]

just let it be for now, check back in 3-4 weeks

[amber storm]

microsoft doesnt have a problem with it, its their email server thats something wrong with

tarkovs email server

[jade hare]

does anybody know fix for this?

[amber storm]

redownload the files

[stone valve]

I would man but, unfortunatley it's part of my income. Ive got mouths to feed.

[vast canyon]

have been stuck on this for 3 days

[frosty sundial]

We all are my friend

[jade hare]

how do i do that?

[chilly wagon]

crazy i bet if streamer had problem getting in they would fix it fast asf for them .

[red kettle]

man you chose a tough line of work. Better start specializing in minecraft

[cedar sand]

You need to move the launcher onto the same drive that you have eft installed to.

[slim spruce]

twitch name?

[amber storm]

same as his discord, 283 followers

[stone valve]

^

[jade hare]

i dont have eft installed since i wiped my whole pc.

[last tide]

Check the pins. might be worth downloading the game from the direct link then setting the path to where you downloaded it. Follow the guide in the pins

[cedar sand]

I think you just misunderstood what I said, move the launcher to your destination folder, you don't have enough room on your current storage device to download eft, that is why the download is failing

[amber storm]

http://cdn-11.eft-store.com/eft/client/live/distribs/0.14.0.0.28375_fd736261-a451-470c-8942-84310d86dde6/Client.0.14.0.0.28375.zip

is the link for direct dl of the game

[sinful sinew]

Hi all, just wondering if I can get some help. Im trying to reinstall Tarkov but its been stuck on this for about an hour. any suggestions?

[maiden sinew]

restart pc

[cedar sand]

Same as I said above, move the launcher to the destination drive

[terse hemlock]

i cant log on to my account online, because i am logging on from a new pc it says i should get a verification mail, never gotten one, tried like 5 times last night... whats wrong, any suggestions my homies?

[slim spruce]

you're not banned

[inland zodiac]

anyone else having issues with tasks wiping progress? my Friends from the West Part 1 has wiped progress twice!

[echo parrot]

Hey guys, I've been waiting for a verification code to drop in my Outlook box for about 2 days now, is this normal?

[terse hemlock]

same same

[pale tulip]

Im trying to login to the BSG website and im requesting a verification code but its not sending to my email, please help me

[stone valve]

I was, i already appealed it. Thats how i know i was wronfully banned lol

[pale tulip]

SAME

[glad lotus]

Same

[terse hemlock]

3 dudes at the same time ask for verif code, none of us got it, gg battlestate

[chilly wagon]

welcome to the club

[pale tulip]

FOR FUCKSAKE

[hallow kite]

More then 3

[pale tulip]

THIS SHOULDNT BE AN ISSUE

[red kettle]

you guys must be unique

[chilly wagon]

you’re never getting in

till they fix this shit

[slow parcel]

its a wide spread issue, no eta and no one at bsg cares

[glad lotus]

We technically banned. Can not reach our accounts 😛 😄

[jade hare]

i got the code from gmail.com is this problem for outlook?

[echo parrot]

How do I request a support ticket, the link they sent me say 403 Access Denied?
https://www.escapefromtarkov.com/support/contact

[stone valve]

Capo this is a place for support not trolling man.

[chilly wagon]

exactly

someone outta show up there hq and complain

[pale tulip]

BSG have to got to be one of the worst devs to listen to the community

[red kettle]

you're right. Ive just been in this chat the whole day hoping for a solution. anyways gl to you

[pale tulip]

imma go on hunger strike outside BSG HQ

[terse hemlock]

seems like a good support then. wow i am impressed

[stone valve]

Good luck to you as well. Don't see the need to trolls others with the same issue though!

[wanton nova]

anyone know if theres a fix yet with authorization emails, i still have yet to receive one to play

[stone valve]

not yet

[echo parrot]

Can anyone just tell me where I can request a ticket, I want to just speak to a person at Tarkov please

[slow parcel]

youre more likely to kill killa and nab a blue key card than you are to get that email in the next week atleast

[terse hemlock]

we are all woundering about it, might as well go play another 3 weeks of mw3 instead, that works

[red kettle]

when you read the same comments 100 times and realize nobody bothers to even read 2 sentences up or the pinned messages it kinda urges out

[pale tulip]

why is this an issue

[sinful sinew]

Real.

[cobalt crater]

HELp

[terse hemlock]

shysst namn @cobalt crater

[abstract peak]

i do something but i dont know if its work or no i was stuck like u
i download gmail in phone and i get mail with the secound try

[faint beacon]

And yet streamers have 0 problems getting into games, I wonder why. 😄

[chilly wagon]

you create a ticket you won’t get a response for 3-4 weeks

because they don’t care about you

[echo oasis]

What is my verification code?

[chilly wagon]

they got our money that’s all they care about

[echo parrot]

no way 😭

[faint beacon]

I have sent like 3 tickets in last 2 years, they never replied to any of them. Just closed them.

[chilly wagon]

well i got no response in 4days so and have seen that it usually takes 3-4 weeks

[chilly wagon]

that too

[terse hemlock]

nah ive tried different platforms in all ways for the mail, no success, BSG doesn't care about our experience rn.

[chilly wagon]

they don’t care

[pale tulip]

BSG is you send me a verification code ill buy EOD

[cobalt crater]

like anyone had this issue? if i restart its the same, tried verifying game files check for updates and stuff

[pale tulip]

just delete ARENA

[last tide]

yeh, go ahead and delete this

[maiden sinew]

just start guessing

AAAAAA, AAAAAB, etc

[terse hemlock]

bought this game like 1 year ago, played it once, felt like full on shite, had a few friends play it once in a while telling me it got better i was woundering if coming back would be fun, never got my verification mail, seems like it is still doggieshite

[turbid sparrow]

Colleagues part 2 is bugged I have tried to grab the cms kit 3 times and it will not let me

[sinful sinew]

Thank you for your help I appreciate it

[winged dock]

is 7.62x29 PS ammo prapor level 3 or still level 2?

[fallen bough]

Can anyone let me know if I should be using mip streaming or not, in the picture there are my pc stats

[inland zodiac]

i just had this

anyone give you an answer?

[stone valve]

There is a known bug right now, haven't heard of a fix

[dense token]

who do i go to about a server gatelway error eating my i'nsurance return?

[jade hare]

hi, i tried it and i still get the same error

[jade hare]

what do i do with this?

[pastel mirage]

You can download the game but it's useless if you can't get verification email

Mostly for if you have launcher download issue

[fathom summit]

This company no aboard fix codes verification is a joke in 2023

[amber storm]

been likes this since 2019 sooo

[jade hare]

thats not the problem im having

im logged and all but i get an error when downloading the game

[stone valve]

Ok so now my account with google email, gets the email everytime instantly. But still get get it on my main acc with outlook lol

If they would just let us change the main email for the account.

[pastel mirage]

Then follow the pinned message you use that to download game and extract it to eft folder then point launcher to it

[remote stump]

ya im using outlook aswell?

[amber storm]

made a gmail account on tarkov for the lulz, worked immedialty with gmail.

[remote stump]

could that be the problem?

[hallow kite]

That's exactly what I'm getting . My outlook not a single code

[amber storm]

same

[stone valve]

Its just outlook then for some reason

[astral viper]

who do i talk too about me not being able to log into the website because i dont get the verification code sent to my email its been 24 hours

[stone valve]

but we cant change email lol

[amber storm]

and outlook doesnt have a problem with BSG, talked to them todya

[vast canyon]

yeah outlook/hotmail seem to be common factor among us all

[remote stump]

ya we need an auth code to change account details LOL

[stone valve]

I can get that. but changing email is not available right now lol

[astral viper]

lol nm u guys are talking about it lol

[vast canyon]

you cant change email even if you got the code

[fair totem]

can confirm also having problems with authing on my outlook email haha

[remote stump]

oh shit

[vast canyon]

they havent allowed changing email address since 2020

[remote stump]

then ggs

[vast canyon]

last time i asked they just said not possible at the moment and closed my ticket

[fair totem]

is anyone else just not being able to scav run

i havent been able to go in as a scav for whole wipe

[cedar sand]

I have had no issues loading in as a scav, some matching times can take a while but it's finds a raid eventually

[hallow kite]

Problem is you can't change the email on your main . So you got access to the download but not the game ...

[remote stump]

ya im not buying this game again

[dusky hinge]

you shouldnt have to buy the game again. its a simple email we need

[sand forge]

I haven't had time to read everything but do we have a valid solution please?

[frosty sundial]

Yes, wait

Doesn't seem to be priority for them

So we'll have to wait

[remote stump]

if you are using a hotmail/outlook email you just wont get the code

[frosty sundial]

Any MSFT domains, not only hotmail or outlook

[patent drift]

i used outlook since 2017 and it always worked til now

[grizzled gorge]

then what how do you change email?
send an email to support from another email like yeah this is totally my account guys can you change email

[frosty sundial]

You can't, that would be a good solution but either you cannot login to the profile and if you manage to, it's grey'd out

[kind void]

How long does checking file integrity usually take for this game?

[frosty sundial]

Depends if you have a SSD or HDD, with SSD should be pretty quick

If you have a HDD, it might take ages

[kind void]

I see, i got the game on my m2 ssd atm not sure why its taking so long though but thanks

[last tide]

If you can't login to your account on the website then your best bet is to email them from the email account that you use as your main Tarkov email. Send the email to [e-mail]

[grizzled gorge]

heres the catch.
the tarkov account email straight up doesnt exist anymore
what now

[limpid galleon]

checkmate

[patent drift]

they will fix outlook emails soon

hopefully

[frosty sundial]

Then I think you're f'd and need to buy the game again. You can always try support@ but hopes are low

[limpid galleon]

[vivid briar]

help help help help help

[plucky edge]

Yeah what's up I've been getting a weird glitch that's just been fuckin resetting my task completion so I've found two found in raid iskras and gave em to yager only to come back and find that the task has been reset and it shows that I didn't give him any iskras.

[limpid galleon]

LOL, read pinned

[patent drift]

they would need to resolve the issue otherwise sounds like a legal battle

[grizzled gorge]

yeah not waiting 2 weeks for an autobot support ticket that wont hand over tarkov acc to a random email
time to get EOD 140$

[frosty sundial]

Do you still have the payment details? if so, that might help!

[vagrant ember]

Might this be a BSG error? normally when u die on customs or woods he tells you he esent his ppl to said map. but for Ground Zero its called sandbox

[frosty sundial]

By not allowing refunds and email change is already a legal battle waiting to happen. Especially if you're based in the UK

[limpid galleon]

using scav runs sems to reset some quest randomly, just dont scav , or at least dont scav mid quest

[plucky edge]

That fucking blows.

[stone valve]

It's border line theft at the moment. Poor pitty anyone who buys tarkov right now with an outlook email.

[last tide]

Did you set up any other verification options? authenticator, back up email, security question? Once you login to the website and it asks you for a code pick the "unable to login" option and change it to something other than email and try login. Changing your email on the account will be a longer process you will need to go through support to change it.

[limpid galleon]

not having auth e-mails and not being able to play sucks more 😛

[plucky edge]

Bsg, pls fix

[frosty sundial]

You still wouldn't be able to login the client. It doesn't support additional 2FA

So by logging in to the website, it's not needed (only to download the launcher which you can also do from the pinned post)

[last tide]

ok, but I'm doing this one step at a time with this guy. try not to confuse things.

[stone valve]

If your using outlook/hotmail you will not recieve an email till bsg fixes the issue

[blazing solar]

hey guys I have a problem and is actually keeping me from getting arena.. On launcher i have 200ping + with every server while im EU still EUE and EUW are 250ms +. Anyone know something ?

[last tide]

dude cannot access his email account any more, this is not a BSG issue. But he will need to contact BSG support to resolve it / change email

[patent drift]

the fix should be at the top of the list but since it hasnt been addressed i would imagine it isnt

[stone valve]

ahh sorry read the wrong post. I think hes probably out of luckthen

[frosty sundial]

That's an issue no one here will be able to solve. Not having access anymore to your email requires additional information (for normal companies). If he has the payment details he might be able to have the account email changed.

[patent drift]

wont be fixed til next year if id imagine

second i get on though im changing email

[frosty sundial]

You can't

[frigid river]

haven't been able to change emails from outlook for nearly 3 years

[grizzled gorge]

I havn't setup SMS backup email opr anything in the past
my fault for not doing so.
cant login to bsg account
email no longer exists
its catch 22

[patent drift]

ahh rip

[frosty sundial]

Grey'd out

[patent drift]

RIP

[frigid river]

I may just buy a new copy with gmail

[warm dust]

dont give them more money

[whole solar]

pls dont

[frosty sundial]

That's exactly what they want lol

[thorny urchin]

anyone have a fix for the authenicator emails? Im on outlook and just wanna play some tarky 😭

[frosty sundial]

Join the line, it's getting more and more people affected

[stone valve]

Nope us outlook users are left out to dry lol

[whole solar]

i can play tarkov but all my quest is resetting every time i log of soo all progress is lost ..

[thorny urchin]

u can't play either?

[frosty sundial]

Don't play Scav

[stone valve]

nope wont send a code to my outlook email

my other acc with gmail gets it instantly

[last tide]

When you enter your password and email does it ask for a code?

[red kettle]

i read that they usually have this issue after wipe up to 1-2 weeks after. but since its holiday i can imagine it will be 3-4 weeks as they will probably resume from the new year.

[patent drift]

well lets find a new game

[frosty sundial]

Which provider?

[halcyon plover]

my main concern rn is will i get all these code emails at once when they fix the issue

[thorny urchin]

outlook is dogshit

[stone valve]

omg i so hope not

[thorny urchin]

they wont fix it tho

[frosty sundial]

It's just the most used email domain for consumers and enterprise, so yeh, it's dogshit

[halcyon plover]

i know man....buti need hope

[patent drift]

chig they have to fix it

[grizzled gorge]

Would there be any luck sending a bank statement with the tarkov purchase from another random email

[thorny urchin]

its been a problem for 7 years

[frosty sundial]

Yes, I would say so!

In a normal company (Steam) that is how you get accounts back

[patent drift]

yeh and they have fixed it in the past

[last tide]

They will probably ask you for it to prove you are the owner

[frosty sundial]

Are you based in the UK @patent drift ?

[patent drift]

yeh

[frosty sundial]

Email them, wait for an answer, if nothing, take it up with CPA

[low herald]

hi guys im running RTX 4090 and 7800x3d and the game doesnt feel smooth.. it is stuttery.. can you guide me what could be the reason? i did try some of the optimization guides online with no luck

[grizzled gorge]

stutters are often ram

[low herald]

i got 32gb running 6200 mhz

[grizzled gorge]

well rip lol goodluck

[halcyon plover]

its probably their servers tbh

[red kettle]

i had the same issue with an rtx3070. Not sure how stuttery it is for you but mine dropped to 1-2 fps every 10 meters i walked. A mod in this channel suggested i update BIOS. But now im stuck not being able to login as my HWID got changed and i needed to authenticate my email again.

[halcyon plover]

Tarkov isnt known for stability

[stone valve]

I would slow your ram down honestly, and 32 is minimum for tarkov

[limpid galleon]

good troll

[red kettle]

you could make a page file but 32 should be good.

[low herald]

why would i slow it? it is hynix ram and can do 6200 mhz (originally my ram is capable for 6400 mhz)

[cedar sand]

There are so many different variables that could be causing things just posting here won't really help you, I'd suggest looking up some of the better optimization guides on YouTube, for example I have a 5800x3D, 32GB DDR4 and a GTX 1080, I get 100-120 on Streets and 150+ other maps, it's definitely not your specs you just need to figure out what issues you have going on

[low herald]

exactly it seem you have better performance than mine lol

my gpu Util is around 97-99% and cpu sitting 23% usage

[cedar sand]

Take it off high textures

[low herald]

how can i push my cpu more?

[lean crow]

how much tries i need to do that i am lucky with the verification code?

[stone valve]

you wont get it if your on outlook

[cedar sand]

I have HBAO and SSR on highest setting, ultra shadows
But then I use low textures, to lower the VRAM usage and it massively reducdes input lag

[frigid river]

none, they aren't going through to outlook

[red kettle]

gpu should be around 100% thats fine. what is your memory usage

[lean crow]

i mean there is a constulation of 6 numbers/letters i mean when i gamble

[halcyon plover]

give them 200 dollars and they will let you in

[lean crow]

i done.... nothing happens

[cedar sand]

The capped out GPU usage may be the reason why you are having performance issues, because that's a sign that your system could be using your RAM for the VRAM spill over, I'd honestly recommend turning texture quality down

[low herald]

memory usage is pretty low.. i dont think it passes 50%. and for gpu - it is 99% but the clock is only 800-900 Mhz

my GPU wont even turn the fans on

cus he doesnt work hard

[sudden echo]

solo scav matching times are more then 6 mins but when I go with a friend its 2 mins is this a bug?

[frigid river]

just shy of 57 million combinations so, goodluck

[lean crow]

oh nice

[frigid river]

sorry, billion

[lean crow]

i have a second computer where i can play, maybe i can copie the settings or all the datas from the folder to the new pc and can maybe play? Or changing the name of the device?

[frigid river]

I tried that, only works if you've only changed a hard drive. Anything to do with cpu, gpu, bios doesn't seem to work

[red kettle]

yea i am no expert but digged deep with the same problem as you and found out that gpu usage is always high unless you are gaming very low res. And its fine it is high as long as nothing else bottlenecks it. Especially with that clock it seems to be doing fine.

Your memory usage seems low aswell eventually for me this did the trick
https://www.reddit.com/r/EscapefromTarkov/comments/vtucuf/after_a_year_i_finally_found_the_solution_to_my/

But i only have 16gb ram, you with 32 should be good actually.

I know there are issues with binurial audio so look into that and also try turning off the RAM cleaner i read it can give issues since its buggy (see screenshot)

Last thing i read is to try selecting mip streaming on or off

[stone valve]

I half want to put my old cpu in and see if i can get passed this code

[frigid river]

if thats all you changed then it'd probably work

[limpid galleon]

i was thinking the same but probably wont work

[stone valve]

yea not likely worth the trouble

[limpid galleon]

i would also have to change the motherboard anyways

[sullen charm]

@rain cedar fix code problem

[glad lotus]

I would try that if I had thermal paste

[stone valve]

i do but its such a pain with my aio lol

[limpid galleon]

if i am bored tomorrow i may actually try, if it works i will report back

[proper knot]

i bought tarkov when it first came into beta and not played for few years now im not getting auth email do i need to re buy?

[pastel mirage]

No for now you just need to wait on BSG to stop being worthless

[glad lotus]

no you just start the game in a unlucky times

waiting on this "verification code not coming" problem with many ppl

[remote stump]

same here. its cause your using outlook or other microsoft email

[proper knot]

ye outlook

[remote stump]

If we talk about it enough. theyll have to do something right? 😆

[glad lotus]

its cause bsg have problem with outlook or microsft email

[fathom summit]

Return my money

[stone valve]

exactly, I want my money back if your not going to let me use the product i paid for lol...Pretty obvious right ?

[red kettle]

right

https://www.twitch.tv/battlestategames/clip/ArtsyCarefulDootYouDontSay-WT6-5o9SQ6cwqB6O

[fathom summit]

And the support or comunity maneger dont tal twitter

[low vine]

create a support ticket and be patient, nothing else you can do

[remote stump]

"like its the only problem" ya we literally cant play the game.

[limpid galleon]

is only a game.... Why you heff to be mad?

[fathom summit]

This man is a joke?

[stone valve]

A rich joke who made a game we all wont to play

[proper knot]

wait that guy in video actually works for battlestate?

[red kettle]

nah xD

[limpid galleon]

this one is funnier

[low herald]

thx brother i will dig there

[lucid thorn]

Any update on people not receiving verification code email?

[low vine]

demirka needs to get a move on lmao

[frigid river]

nope

[lucid thorn]

BSG really gives zero fks sometimes

Like a week of people unable to login during a new wipe/twitch drops

[halcyon plover]

sometimes?

[red kettle]

he is the ceo btw

[stone valve]

lol

[red kettle]

not very ceo behaviour with 30k people watching but lets put it on lack of press training

[fathom summit]

Ceo with your moneys an boats and b.....

[jade hare]

hi i need help with the manual download, can someone help?

[slim spruce]

What with?

[wanton nova]

anyone able to get auth code that uses hotmail accounts?

[frosty sundial]

Nope

[neat harbor]

why is the weapon icon taking so long to load, this happens with most icons in inventory?

[ashen finch]

Is there absolutely noone with an outlook/hotmail/live account that has received the damn verification code? like i need abit of hope xD

[wanton nova]

made a gmail account and it sent an auth code right away

[stone valve]

I haven't. I have even linked my hotmail and gmail. still nothing

[jade hare]

nah, i got the code but with gmail.

[ashen finch]

ffs... no hope at all then as we cant change our emails

[stone valve]

nah and bsg doenst care at all

[wanton nova]

ya, you can log into the forums page but it wont let you change email as you need an auth code

but reset password sends right away its fucked up

[vast canyon]

you still cant change it because it just brings you to a greyed out option

[ashen finch]

Yeah, there is no way to change the email anyway

[vast canyon]

the only way to change it is if they answer your support ticket and allow it but last i tried they told me it wasnt possible and closed my ticket

[jade hare]

you are not a big streamer thats why lmao

[vast canyon]

true

[thick halo]

e

Why arent my icons loading in they are spinning in circles and yes Ive cleared my cache.

[jade hare]

i cant find the D:\Games\EFT

[wanton nova]

can you change the email if you have access to the account without needing an auth?

[slim spruce]

You create a folder on D is what that means

it's an example

or any drive

[burnt forge]

why are scav timers so long

[slim spruce]

You just need separate folders for the launcher, game and arena.

[swift timber]

any updates on the email situation

[wanton nova]

we're fucked

[jade hare]

like the files are there but when i browse them fron the launcher i cant find them

[swift timber]

fml tempted to just buy arena on a new account

so i can play

[slim spruce]

you need to choose the folder that has the game files in it

[tacit timber]

"/eft/client/live/distribs/0.14.0.0.28375_fd736261-a451-470c-8942-84310d86dde6/Client.0.14.0.0.28375.zip"

[wanton nova]

I'm in the same boat