community-support

[slim spruce]

Try 25000 min and 40000 max

[winter token]

Launcher working yet?

[normal lily]

Now i cant even install the game on any other drive

[dire jolt]

Also not receiving mails

[slim spruce]

which error?

[jaunty lodge]

guys anyone else know why i havent gotten my twitch drops yet?
it says i got em on twitch but here in-game i dont have a mail with the stuff

(i think the first mail was the first drop but i have no idea what the second mail is supposed to be, is it a drop? is it just another one of prapor's random gifts? it was a trash rig so i hope it isnt a drop)

halp

[crude hemlock]

https://clips.twitch.tv/SavageAwkwardBearAsianGlow-kq_oYB2ZixQifCAm

[turbid sleet]

Wtf this mean?????? I cant uninstall this shit

[slim spruce]

the files were removed or moved. Please use the control panel uninstall tool to delete the entry.

[weary furnace]

Can somebody tell me why am really struggling to get into a scav game? The timer will go for like 45 minutes then kick me out

[jaunty lodge]

plz halp

[leaden star]

BSG why did you remove TOWN map from tarkov? You sold us more promises that u could deliver?

[jaunty lodge]

bro nobody removed town the game is in beta chill tf out its on the roadmap

[leaden star]

suburbs removed, added ground zero, Town removed, nothing added, just saying, maybe its mistake or maybe its on purpose

[jaunty lodge]

who removed suburbs and town wtf

[turbid sleet]

Got it uninstalled, lets hope reinstalling it fixes it

[jaunty lodge]

how do you remove a map that isnt in the game

[leaden star]

when u compare tarkov maps list from before wipe and the current one, they were not finished but these were those extra locations for future

like terminal is still there on the map but town is not anymore

[rapid musk]

Does nobody play scav or whats the deal here? Am I wasting time by q'ing up a scav?

[late tree]

Hello all. I'm trying to log into my account at escapefromtarkov.com but it doesn't want to send me the verification code e-mail. I tested this problem as I thought it might just be all the traffic going through the server, so I reset my password. I got that e-mail instantly.

Is anyone else having this issue? Is it known? I don't really check this Discord to see. Thanks!!

[onyx plume]

But What do I do order it again or wait bcs i dont have the EoD

[jaunty lodge]

my guy they revised the map itself too so it matches up with the locations, they havent said anything about removing town/suburb and terminal still being there could just be a teaser for whats coming next

[magic furnace]

i've waited mine to come for few hours, since they servers are trash right now due to the wipe (and as always) I suppose you wait 🙂 i've bought it last year

[leaden star]

i hope so

[jaunty lodge]

agree, also got eod an year or so ago
the verification codes take a bit because literally everyone and their mothers want to log in for diff stuff may it be twitch drops or launcher or whatever

[onyx plume]

Its bean like two days, and my money didn´t write of and no e-mail no nothing

[winter token]

have they even acknowledge that the client isnt working for some people?

[magic furnace]

that's weird... I know you want to get it but with the state of the server right know I think waiting is a better option because and don't know their refund policies

[magic furnace]

no they like acting blind but maybe the put the intern on it

[winter token]

bet its cause they're about to go live - Are live*

[lean crow]

outlook works now?

[magic furnace]

nope

[turbid sleet]

I had to completely uninstall tarkov just to update it

[onyx plume]

OK i´ll wait In worst case i´ll buy it again till the discout is up THX man

[night kindle]

I'm trying to login to the tarkov website and I'm unable to receive my verification email from them. Do I need to contact the support team?

[stark quest]

No it's not working

[rapid musk]

To my surprise this game is absolute dogshit once again, had a first fat scav run of the wipe and got a back-end error right after I put the items in my stash. Logged in again and its all gone.

[stark quest]

I've been waiting for over a day now..

[hearty topaz]

does anyone know what is inside the twitch drops

[slim spruce]

@earnest monolith do not post images with your ip address

[earnest monolith]

was my ip in there? i didnt see it rip lol. Would you be able to assist me in trying to figure this out? 😄

[night kindle]

So, it wasn't only me huh...

[static flower]

[slim spruce]

try the game again, it's a temporary problem

[earnest monolith]

i've restarted the game, my pc, cleared my cache, and checked integrity. im on restart # 4 right now

[silver path]

Game is down again. launcher wont even load.

[slim spruce]

dont post such logs, they have personal info

[silver wedge]

oh alr, ty

[vernal badge]

fix please

[winter token]

Anyone know a fix for the launcher yet??

[vernal badge]

any map im waiting for a game for like a 5-10 minutes

[chrome shell]

reinstalled two times, eft arena works but normal eft does not

[vernal badge]

reinstall game and launcher helped me

[winter token]

Didnt help this guy

[vernal badge]

try to press repair idk

[chrome shell]

also tried it like 10 times

[nimble mango]

i get it too

[nimble mango]

i try install but he still dont work he stay like this for 15 minutes and crash launcher

[slim spruce]

it should start soon. be patient

[nimble mango]

i try 15 times 15 time = same he crash

[winter token]

you tried to run as admin?

[nimble mango]

and i get this when i try for 7 times

[winter token]

Im checking to see if its a firewall issue right now, not been able to play all day

[slim spruce]

Try the manual install in the pins

[nimble mango]

ok i will try but if he still dont work ? what i need to do ? wait i think ?

[earnest monolith]

I feel like this is something we won't be able to fix, we just need to wait

[slim spruce]

It sounds like either an antivirus is deleting files or your disk is corrupt

[nimble mango]

wtf is this shit my disk its new ssd

[river plume]

Hello!! I am having trouble downloading latest update for arena and the link for the game in pinned messages in #community-support is uotdated and dosnt have the update with it. i was wondering if you had the updated link where i can download the update without the l;aucnher

[nimble mango]

when i click to ur pins ( manual install for arena my game start download ) omg ?

[winter token]

Omg i finally found a fix 😭

[mystic oxide]

Anyone else having issues with not getting the verification emails to be able to log in? Been waiting hours now and nothing.

[peak junco]

yes still waiting on my mail from yesterday lmao

[mystic oxide]

Brilliant. Least it's not just me. Suppose we just wait then.

[river plume]

the manual install dosnt include the update adn it will not let me uddate it

[ebon wharf]

Been waiting for 12 hours, made a new account, logged in got the vertification email immediately, very cool

[peak junco]

it will also work right away when you change your password

[slim spruce]

??launcher

[acoustic sapphire]

Hello! Currently the launcher seems to be having some issues, here's two ways I've managed to fix it

1. Disable auto updates, and then close the launcher via task manager
2. Spam install a ton, then close the launcher via task manager and it may let you update after that

[mystic oxide]

I'll give it a try ty

[ebon wharf]

Changing passwords, does not let you log in
sadly

[peak junco]

it gives you the verification email fot the password and after you changed your password you will get the email for the login when you request to log in

[peak junco]

meanwhile

[flint shore]

?

[ebon wharf]

I mean, have swapped my passwords 3 times today, trying to force this to happen as people keep saying "try again works"

[peak junco]

reserve aswell lmao

[peak junco]

well then i suppose i got lucky. havent try'd a second time

just want to redeem my christmas package lmaaaaaaao

[ebon wharf]

[random helm]

damn seems like thats not it, any other suggestions maybe ?

[errant nebula]

The password change email arrives in the mailbox successfully within one second after making the request!

HOWEVER !

Sending the authentication code by email is never sent!

and therefore I cannot connect to the website!

It’s been THREE DAYS!

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/439

[chrome shell]

OK i fixed it somehow by logging in and out of bsg launcher

[peak junco]

F

[remote vapor]

I dont know how to paly arena I have eod but cant play

[chrome shell]

also i saw that there was two folders one named EFT and one escape from tarkov so i merged them into one and that may have also helped

[earnest monolith]

@slim spruce where can I find the instructions for the manual install?

Nvm it finally started

[lean crow]

yes since 2 days....

[mystic oxide]

Can't even try the password change method as it won't let me login to the website to change my password as I need a verification email! 😭

[lean crow]

me waiting 2 😦 0 reaction of bsg

[lean crow]

he mean forgot passwort....

[peak junco]

yes, use the forgot password

[lean crow]

and than it works?

[atomic apex]

anyone having issues loading into scav raids?

[mystic oxide]

On the launcher or website?

[peak junco]

it worked for me right after

i did it on the website, cannot confirm if the launcher method works

this was yesterday

[lean crow]

but you dont have outlook i think....

[peak junco]

man what the actual fuck

[lean crow]

when you play scav, play only ground zero cause this time

[peak junco]

ok

@mystic oxide lmk if it works btw resetting the pass

[lean crow]

do you resetet your password or only get the mail? And you use outlook as provider?

[mystic oxide]

will do, trying it now

[peak junco]

its windows mail, but i suppose outlook works, i have both but prefer windows mail caus im boomer and i cant handle change

[desert dagger]

why the queue time for scav so long?

[peak junco]

i also reset my password and just added an extra character

[swift torrent]

I have the same problem with PMC

[livid fable]

Um idk if I am drunk or not but why are airdrops not giving found in raid items any more

[peak junco]

tarkov dying confirmed ?

[remote vapor]

no one getting codes

[ebon stream]

Anyone having issues with getting email verification? I reset password thru site and got that email right away but still not to login thru site.

[mystic oxide]

not looking good, password reset email came straight through but no verification email yet

[peak junco]

😦

[lean crow]

when i try to reset

[errant nebula]

f5 (403 forbidden)

[peak junco]

you all using firefox?

[mystic oxide]

mine did that a couple of times then it worked

opera gx here

[swift torrent]

I wait 10 minutes for each raid

[swift torrent]

yea

[remote vapor]

yea I am

im not getting email codes

[peak junco]

@mystic oxide Tbh it should not be this kind of a hassle to get in xD when im on im going to put the authenticator on my phone and do it via there. f this being reliant on bsg to properly manage server 😦

[mystic oxide]

Yeah deffo gonna do the same

[ebon stream]

Same

[lean crow]

you have outlook?

[ebon wharf]

Tried to log in to forums.. have no issues there

[errant nebula]

i have outllook mee too

[swift torrent]

how?

[lean crow]

and you get the varification email?

[livid fable]

why did the make airdrops shitty as fuck, items not being found in raid is dumb

[mystic oxide]

Yep outlook on pc and have tried Gmail on my phone too

[deep rock]

since a while my game crashes whenever i run SCAV raids during loading lootlist - sometimes even causing bluescreen. any ideas? i increased VRAM, updated all drivers, no antiviruses except for windows one, reinstalled game, nothing works.
Any ideas?

[errant nebula]

I receive the email to reset the password but I do not receive the authentication code 😡

[lean crow]

and outloook works?

[peak junco]

its not about actually recieving the email on any platform its just bsg somehow not getting a request to send you any code

[mystic oxide]

Nope worked for the password reset but no verification email

[lean crow]

ok... same

[hearty topaz]

does anyone know what is inside the twitch drops

[swift torrent]

I don't feel like playing like this

[soft nova]

haven't got my password reset email through outlook. Its been 10 min

[lean crow]

i wait since 2 days haha, welcome

[peak junco]

its happening stay calm everyone

[neat mantle]

in the launcher still doesn't work...

[twin frost]

why arent scavs loading...cant get into a scav raid on any map

[fast ledge]

I HAVE THIS SAME ... ONLY PMC WORKS...

[earnest lichen]

How much GPU VRAM are SoT and GZ supposed to use? I have a 3080 10GB and I was seeing them eat it up so bad

[proper moon]

ffs bsg sort out ur codes to log in its stupid

[cedar sand]

Turn your textures down to medium or use the Streets lower texture mode, you'll need more than 14GB for Streets on High, if you have less it will definitely be tanking your performance and using your system memory

[clever rover]

anyone knows what's causing this ? Some parts of my hideout get really white for some reasons

[peak junco]

tf? your game on crack? or is your videocard dying ?

[earnest lichen]

oh dear.....

[vivid briar]

it'll max out your vram yes, streets uses up all my vram (16gb)

[clever rover]

Its just the hideout my game runs fine otherwise with no visual bugs lol

[earnest lichen]

Thanks for the feedback, Cheky and snow wife! 'Gotta prep this before I go live with my VTubing model

[remote vapor]

It should say if you buy eod you dont get access to arena when you buy it

[earnest lichen]

probs should do shadows too

[errant nebula]

My friend is on GMAIL!!

he just made two code requests in front of me!

both emails arrived within a second!

I made 800 requests! not a single one arrived on outlook!!!!

[mystic oxide]

Is his email a Gmail address?

Mines Hotmail

[cedar sand]

From my experience shadows have less than 1% of hit on my FPS, using a 5800X3D and a 4080 I can turn pretty much everything to ultra but I still keep textures on medium otherwise there is some input lag and it barely even looks different but uses half the vram

[earnest lichen]

Sweet!

[remote vapor]

It should say if you buy eod you dont get access to arena when you buy it

[errant nebula]

Yes, it's on Gmail! and there is no problem with this messaging!

but everyone who uses Outlook and Hotmail has this damn problem

[cedar sand]

It says you will get the Ryzhy edition of Arena included. This is true, why would they not say that? You want them to sell you something and not disclose what you get? That sounds odd

[winged phoenix]

They are aware, thats why they dont allow new registration from this domain as well. Problem is even support ticket updates do not come through

[remote vapor]

Real.

[echo glen]

Anyone else not getting a verification code again?

I'm on gmail

took me 7 hours to get one yesterday

been fine since, up until 20 minutes ago now its f00ked again

[errant nebula]

So veterans, like me, who bought the game in 2017 with an outlook address, are screwed!

as soon as we can connect! we absolutely must change your email immediately!

[winged phoenix]

Yep, and then everyone goes to Gmail and then Gmail will see it as an attack and be blocked 😄

[earnest lichen]

Me out here with a functioning Yahoo email... >ThisIsFine<

[mystic oxide]

You've got one at least which is better than me 😂

[echo glen]

How long have you been wiating

[mystic oxide]

Hours now mate

[echo glen]

yeah i waited for about 7 hours yesetrday, ids

Have you tried changing your password and then re requesting?

[blazing harbor]

Where does someone report a damn cheater if you don't have a successful Twitch or Youtube channel? Or do the devs just not care about the average player?

[mystic oxide]

Yep got the password email but still no verification email

[vale light]

Hey all same problem as blayde, no verif email

[mystic oxide]

Hotmail by any chance?

[vale light]

yep hotmail / outlook

[mystic oxide]

Same here

[spice raptor]

my entire PC crashes whenever i try to enter a raid on woods, anyone got a solution for that?

[cedar sand]

What are your system specs? Do you have a page file set up? Are all your drivers up to date?

[quiet jolt]

gunsmith 4 not working

[cedar sand]

doubt it

[old fossil]

can anyone help me i get this every game

[neat mantle]

im having the same problem...

[spice raptor]

i forgot to update the drivers, i'll check

[mystic oxide]

Hotmail email address?

[neat mantle]

yep

[mystic oxide]

Hmm seems to be a pattern forming

[peak junco]

if you have clips you could send it via suppor ticket i guess?

[peak junco]

could be but most unlikely right? maybe try sending an email to your hotmail adress

[dusky anvil]

anyone know how to fix

[mystic oxide]

Yeah its probably unlikely. I've been receiving other emails to that address.
Someone mentioned that they won't let you sign up with a Hotmail account anymore. Must be a reason why if that's true.

[peak junco]

damm putin

ima try resetting pass maybe it works

[onyx spear]

i make a support ticket and 3 days later they reply with a link to the solution and it just goes to a 404 no home found page. great

[tight mortar]

anybody know a fix for infinite "looking for server" loading screen in arena? ive tried alt+F4 but when i launch it back up it puts me back into a "looking for server" loading screen over and over. any help or suggestions appreciated ❤️

[mystic oxide]

My password reset email was doing that but I kept spamming it and it eventually worked 😂

[peak junco]

its not working now aswell lmao yesterday it did

[peak junco]

are you vpnning?

[old fossil]

no

[peak junco]

whats the process here you just load in? or what happens

[old fossil]

while i am loading in game i get this

[peak junco]

so do you actually spawn or are you just stuck in loading and then you see this?

Does the Back button dissapear for you ? @old fossil

[old fossil]

yes

[peak junco]

okay, go to the launcher and check if you have a server selected with too high ping

[vivid briar]

when i click install to download arena nothing happens.

[peak junco]

cause the game wil automatically disconnect you if you have too much ping on a server. i dont know what the CAP is but i believe if you have more then 180+- ping ?

[vivid briar]

i keep getting this, and it makes me requeue

[elfin current]

same here

[vivid briar]

servers down?

[elfin current]

no its cuz everybody has access to the servers now

[vivid briar]

o dam

[elfin current]

so its invalinterily ddosing the server

[hardy prairie]

i havent got my drops ive redeemed in tarkov yet anyone know why?

[woeful solstice]

Arena a buggy asf

[elfin current]

fr

[elfin current]

how long is it going to load my loot 💀

[elfin current]

yeah same here

[peak junco]

Did it work?

[tight mortar]

I can’t even get back into the game. I’m forever “looking for server”. Every time I load the game back up it automatically puts me back into the loading screen before I can even look at the main menu again lmao

[old fossil]

i have automatic

[vivid briar]

quit, go play normal tarkov. then, join back in 7 hours when servers get a bandage

[sterile saddle]

IM HAVING THE SAME ISSUE

[vivid briar]

anyways

[opaque ocean]

anyone else not got their drops yet?

[peak junco]

hmm, you obviously tried restarting the game a couple of times right? also no windows updates or driver updates, no internet connection loss?

[woeful solstice]

what a condesending bitch lmfao lmfaoo u prob get carried in everything u play

[old fossil]

yes i tried everything reistaling

[elfin current]

what the flip

[old fossil]

i even checked firewall and connection

[peak junco]

hmm you might just be extremely unlucky 😦

[glacial brook]

hour 32 of no verification code and trying everything. time to buy another account

[old fossil]

i opend a ticket bo still no reply after 2 days

[tight mortar]

Yea they’re all busy putting out the fire in their server room

[peak junco]

is your character in raid or does it just not load?

[sterile saddle]

Arena is bugged out right now

[tight mortar]

Game broke, gg

[old fossil]

i can try recconect or leave but i dont lose loot

[unborn pumice]

Arena and scav are i think

[ebon stream]

Will need a verification code for new acct as well. From looks of it people with outlook/Hotmail having same issues.

[glacial brook]

gmail

[quiet jolt]

@rain cedar gunsmith 4 OP-SKS is bugged

[remote mirage]

yahoo also

[glacial brook]

that is why, you use gmail. I have a standard copy on a gmail and codes fly in withing seconds

[peak junco]

so it does not give you this message not my account level btw. just picture grabbed from internet @old fossil

[ebon stream]

Damn so everything. I wanna play but expect bsg to fix in another week or two sadly. Hot mess post update

[sterile saddle]

gg , ekorb emaG

[tight mortar]

couldnt have said it better myself

[sterile saddle]

lmao

well time to go play FREE game that runs 10x better

[peak junco]

just a shot in the dark here, have you tried restarting your modem?

[tight mortar]

Finals? 😂

[turbid abyss]

At least yall have some kind of access. I can't even install it they took my money but didn't give me access.. It's still telling me to pre order the game..

[slim spruce]

@woeful solstice use #discord-mod-mail

[sterile saddle]

fr lmao

[old fossil]

no i dont get this

[ebon stream]

W for Gmail gamers then. I have the EFD edition but have tons of other games so will just wait for a fix.

[old fossil]

yes twice

[tight mortar]

got room for 1 more? 😂

[peak junco]

have you tried turning your regions to something diffrent then automatic? idk man just trying stuff here at this point

[old fossil]

yes i tried other eu servers even NA servers but it still doeasnt work

[peak junco]

dang have you checked the intergrety of your files?

or cleared the cache

[glacial brook]

so do i, eod and arena access and the account is fucked

[old fossil]

yes and cheked for updates

[peak junco]

im sorry buddy im no expert i dont know any more options that could resolve your issue 😦

hopefully its temporary.

[tiny sedge]

still stuck with not recieving a verification mail

[peak junco]

everyone is xD

[old fossil]

i hope that too

cuz i cant play

[mystic oxide]

Same. A load of people are.

[peak junco]

have you tried letting someone else host?

[tiny sedge]

'wait one hour' thanks support

[mystic oxide]

Some have been waiting days 😂

[old fossil]

yes but same shit

[mystic oxide]

I haven't even got an email back from support

[peak junco]

😦

[west stratus]

anyone knows how to fix this?

[peak junco]

check if you installing it on the drive that has the space free

instead of it reading d and trying to install on c

[slim spruce]

move the temp folder to another drive in the launcher settings

[west stratus]

thx

[slim spruce]

start the launcher as admin

[chilly wagon]

any reason why i can’t receive verification email ?

i’ve tried working it out with my email provider and they say it’s not on their end

[west stratus]

had same issue on my old acc, i think u just have to wait.

[cedar sand]

It's almost like #arena-announcements message

[chilly wagon]

been waiting for days

[remote mirage]

what provider are you using? noone is receiving codes on hotmail/outlook or yahoo

[west stratus]

getting same problem again

[chilly wagon]

icloud

[slim spruce]

disable antivirus

[west stratus]

wait i did it, just made another folder in my temp folder xd

[west stratus]

on my old acc i never could get verification codes idk why, i had to make new acc.

[remote mirage]

only gmail seems to work right now, every other provider is not receiving mails

[chilly wagon]

yeah i ain’t buying eod again and my account is from 2018

i wish bsg would respond to my emails and ticket

[west stratus]

i luckly didnt own tarkov when i had that issue

[chilly wagon]

yeah i do :/ i played two weeks ago perfectly fine

then the update happened and now i can’t receive the code

[mystic oxide]

Is weird I'm getting password reset emails come through fine just not the verification code emails

[chilly wagon]

i’m getting no emails from bsg zero

[mystic oxide]

You tried resetting your password?

[tulip condor]

Ah I see this is not a non current issue

[chilly wagon]

yep email won’t send to reset

[tulip condor]

same thing is happening to me rn

[remote mirage]

nikita said its not his problem so i guess we're just fucked

[chilly wagon]

i get zero emails from bsg

it is there problem

[nimble light]

I can't get into my website profile because they aren't sending the verification email to my email? Any tips?

[tulip condor]

It's happening to everyone right now apparently

[hot needle]

is scav matching down?

[chilly wagon]

you’re fucked 🤷‍♂️

just like me

[mystic oxide]

Did he?

[nimble light]

ok and do y'all know if I can still reset my player profile if wipe just happened? (I died my first 5 raids lol)

[remote mirage]

just watch bsg stream, people are also complaining about mails there

[chilly wagon]

you’d thing they’d actually care about there early supporters but nah they got my money why would they care

[nimble light]

They do care just give some time lol

[errant nebula]

I just made a request to support to change my email address!

I indicated the email address of my account, (by sending an email with this same address), I indicated the name of my battlestat account, the order number, the date and time!

as well as the new address and explaining the reason!

[remote mirage]

i did the same last year, they wont change email

[chilly wagon]

i’m trying to get my email changed to gmail from icloud but doubt they’ll allow that

does anyone now how long it usually takes for bsg to respond to a ticket ?

[nimble light]

just got my code

[mystic oxide]

Just loaded the stream up, dude says they are working on fixing the verification emails so just have to wait

[nimble light]

ofc now i gotta restart

[remote mirage]

some employee sitting there with nikita just said they are working on it

[chilly wagon]

hopefully they get it fixed

[remote mirage]

what mail provider?

[nimble light]

I got in!

gmail

[chilly wagon]

nice

[remote mirage]

yeah gmail is fine.. every other provider is not

[mystic oxide]

Tends to be a similar problem every wipe cos everyone is trying to scav

[nimble light]

damn I can't reset my player profile though till jan17

[lean crow]

no, only waiting 2 days to get my varification mail

[nimble light]

yeah BSG doesn't buy enough servers for wipe day usually so you hover till a server is available

[mystic oxide]

Very weird

Unless the matchmaking prioritises groups first and then fills the gaps with solos

[remote mirage]

streets probably

[mystic oxide]

Not sure about the fastest but ones like reserve are always popular for people to scav so will prob take longer.

[winter token]

Is there a fix for the launcher yet??

[mystic oxide]

I normally scav interchange and don't have much of a wait but no idea what it'll be like at the minute

[winter token]

I've not been able to open the game all day

[mystic oxide]

EU

[supple jolt]

I was wondering if anyone else is having an issue trying to log into the EFT website/forum and if theres a way to fix it

[winter token]

I've done that and everything else you could recommend i do

[mystic oxide]

I haven't had that issue but can't get a verification code email after that to login 😂

[winter token]

reinstalling worked for some but not me

[supple jolt]

I have tried resetting my router and internet but its still happening

[winter token]

I get this when launching

then it opens tarkov arena

[remote mirage]

i had this because i had arena + base game installed in the same folder

[slim spruce]

have to wait for cloudflare to fix it

[tulip condor]

Just kind of ridiculous that it's an issue but me whining won't solve it either

[remote mirage]

yeah i know haha

[supple jolt]

ah so im not the only one occuring this issue?

[mystic oxide]

Yeah I'll be changing mine as soon as I can get back in my account. BSG just said on stream they're trying to fix the verification email problem

[slim spruce]

white list the game exes (2 per game) and the launcher exe in windows firewall public and private

[winged phoenix]

Just turn it off for now.... this is blocking so many people, just turn it off till you got it working

[mystic oxide]

Turn what off?

[winged phoenix]

BSG should turn off 2FA

[mystic oxide]

Reset my password and that came through straight away, just not the verification code

[mystic oxide]

Gotcha

[winged phoenix]

Well at least someone can play

[errant nebula]

I don’t see why he couldn’t or wouldn’t!

What do we do if we can no longer connect??

Only support can intervene to change your account connection address!

[tulip condor]

It gobsmacks me that people actually have to be told to do these things

[winged phoenix]

The issue is that we should not have to be doing this. They are well aware of the Outlook issues...

[harsh berry]

anyone else unable to load into scav raids? PMC works fine but scav doesn't work on any of the maps I've tried

[winter token]

Im only seeing bsglauncher in there

[slim spruce]

the game folders have 2 exes each

[tulip condor]

They've acknowledged it's a them issue.

[mystic oxide]

On a slightly different note, does anyone know if we'll get the twitch drops when we do finally get into our accounts?

[fading lotus]

yall its snowing in tarkov rn wtf

[mystic oxide]

Awesome. As much as I love pestily don't wanna be watching it for 9 hours and not getting my drops 😂

[flat walrus]

the fuck is this snow

[fading lotus]

idk but i kinda love it

[winter token]

im confused now

[river plume]

i still cannot get the launcher to update, it would not insrtall into my C: drive so i had to downloda it manually and now i cant update it

[agile wharf]

Literally been waiting an hour for a code now. It's frustrating I paid for a game and cannot play it.......

Any idea on what I can do?

[steady thistle]

mannn, this snow... i just want to play, after many years waiting, i could buy.. now have this code confirmation problem

[mystic oxide]

BSG just said on stream they're working on a fix mate. Affecting loads of people

[steady thistle]

so frustrating

[agile wharf]

Ahhh shit, didn't know this was a recent issue

[mystic oxide]

Ah awesome. Ty.

[nova crystal]

Let it Snow?)

[mystic oxide]

Yeah some people have been waiting days to get it. Hopefully they fix it soon.

[winter token]

Anyone know about a fix for this?

[supple jolt]

snow⁉️

[nova crystal]

Snow!)

[slim spruce]

white list the game exes and the launcher exe (5 total) in windows defender public and private

[lucid thorn]

So its been over a week and im still not getting verification emails to login the game. How is this still not fixed? had time off work and no luck with this game...

[nova crystal]

How it started

[supple jolt]

when where why how

[mystic oxide]

BSG just said on stream they're aware and working to fix it. Didn't give a timeframe tho.

[nova crystal]

Ill upload video and show. It was on Woods and 6 minutes before raid;s end

[agile wharf]

We pay for a game that we cannot play like how annoying

[winter token]

Disabling the firewall does nothing

[lucid thorn]

Yeah some hours is fine but a week my vacation is finished, bummer

[fair vigil]

what the fuck is pmc karma

[simple pendant]

anyone know the ping limitation? Trying to find a server me and my homie from Aus can connect to

[neat mantle]

its the first thing i checked im not stupid

[river plume]

is there an updated download like in pinned mesages for dowloading it if the lauuncer download isnt working

[mystic oxide]

Don't know exactly but think it's around 200 when I boots you off

[lucid thorn]

Man games these days are so bad I dont bother much anymore, just spending that time away from the screen lol

[mystic oxide]

It*

[hybrid sinew]

day 2 of email code not being sent

[mystic oxide]

They're working on a fix

[winter token]

yup

Just tried allowing all 5 .exes through my firewall and that didnt fix either

right 2 mins

[cedar sand]

Can't wait for people saying "is my game bugged?" then showing a picture of snow

[mystic oxide]

Maybe that's what happened to the dude earlier whose screen was white 😂

[lucid thorn]

You know it

[river plume]

@slim spruce can you add the updated game version for manual downloads

[slim spruce]

sure

[idle vapor]

yo why am i not getting my drops in game

[river plume]

for arena thank you!!!

thats the only way ive een able to play\

[lean crow]

outlook still not work with mail?

[mystic oxide]

BSG just said on steam a bit ago they're working on a fix

[idle vapor]

sure is

[fringe dew]

why whenever i try to load into street's last seconds my game crashes

[agile wharf]

They've been working on a fix for a week

Why not just remove the code completely

problem solved

[remote mirage]

its not just the code, also password reset is not working

[agile wharf]

My password reset is working

just the code I need to play the fucking game

so annoying man

[errant nebula]

**Since 2019 this message!

the solution is given!

you have to contact them to change your email address!

They are the only ones who can unblock the situation!**

[idle vapor]

yea in my inventory i clicked claim i didnt get anything in game tho

[mystic oxide]

Yeah my password reset is working just not the verification

[cedar sand]

You don't need a code to play Tarkov or Arena.

[winter token]

Did not work either

[winged phoenix]

So how do we download it then ?

[errant nebula]

#community-support message

[cedar sand]

Download the launcher and install the game

[winged phoenix]

Right.... and how to download ?

[mystic oxide]

You do to login

[winged phoenix]

Log in to the website.....

[winter token]

Gonna try what that one guy said about having them in the same folder

[cedar sand]

You don't have to login to the website to download the launcher (: you can download it here https://arena.tarkov.com/

[winged phoenix]

Thats Arena

[winter token]

yea i've got them both in the same file but it wasnt an issue until today

[mystic oxide]

Yeah but then to login to the launcher you need a verification code

[proven yew]

the website to login keep telling me that its sending me a verification code, but nothing shows up in the spam/junk or inbox, or the box i made for bsg? Any7 suggestions?

[winter token]

yea

[valid kite]

its so irritating, i got a code yesterday then today just not getting one for drops and my gift for new years

[mystic oxide]

BSG said on stream tonight saying they're working on a fix. Didn't say how long it'd take tho

[cedar sand]

You don't get drops or Christmas gift as a code. You redeem them on Twitch and the EFT website on your profile, then you accept them in game

[winter token]

yurppp

[valid kite]

to connect my account to drops its making me

[winter token]

Thanks for all your suggestions tho

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link :

Tarkov: http://cdn-11.eft-store.com/eft/client/live/distribs/0.14.0.0.28375_fd736261-a451-470c-8942-84310d86dde6/Client.0.14.0.0.28375.zip

Arena: http://cdn-11.eft-store.com/arena/client/live/distribs/0.1.4.2.28386_c77f9175-924b-4945-87f6-e63fd8ad1adb/Client.0.1.4.2.28386.zip

Launcher: https://prod.escapefromtarkov.com/launcher/download

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT or D:\Games\Arena.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[mystic oxide]

You need a code to be able to log in to the website 🤦

[ebon stream]

BSG said they are working to resolve email issue on their twitch stream but as of right now they got an office party going. Wouldn't expect a fix for that until next week. GGz

[slim spruce]

only the arena one is new

[cedar sand]

Correct, that is not what he said though

[river plume]

thank youuuuuuu

[valid kite]

i need to login to the website to connect my account...

to twitch

[glacial brook]

stuck buying another copy of EOD because theyre only going to be able to fix emails in 1-3 weeks (hotmail, outlook, msn)

two straight days of trying to fix it from my end, I have exhausted all options. They reply to my ticket mentioning the timeframe of 1-3 weeks. gl

[agile wharf]

Will this work for the auth code?

[glacial brook]

mods dont do anything sadly.

been doing that for days, no official staff in this cord btw

[ebon stream]

Not really a gaslight. They had a podcast on twitch that just ended and said it hey are aware. In that same stream they were getting lit and having an office party. Id say 1 week until fixed

[glacial brook]

@slim spruce isnt a official staff

client side yes, theyre celebrating holidays. tickets with be dealt next week

[vale light]

how do I resolve my verification not going through for my account? I use outlook.com

[glacial brook]

wait 1-3 weeks

[winged phoenix]

You wont Potatobandit...

[glacial brook]

theyre not fixing atm, theyre all getting plastered for the holidays

with our eod money

[remote mirage]

well, people are getting password recovery and i aint even getting that.. wtf is this

[winged phoenix]

This is nonsense.... this is a critical issue causing people who paid for the game not being able to use it.

[glacial brook]

your argument actually makes me feel like you understand none of the struggle w the issues most of us have had

you are actually just talking out of your ass now lol, talk about discord karen

[winged phoenix]

So because your works we need to shut up and just let it go ?

[hearty topaz]

for saving the mole can you put the hard drive in your pouch

[silver path]

damn.....crazy that the password reset works, but no tthe auth code

[ebon stream]

Not saying sue them, if you have access and we don't go enjoy the game and grab all the loot.

[glacial brook]

you know what imma do

If none of you have EOD upon this issue being fixed, I will be giving that account to someone for free

so add me and if youre willing to wait 1-3 weeks to have an EOD account then its yours!

[burnt palm]

someone please help me out with this shit, its impossible to play the game right now and ive had this going on since yesterday

i have a good connection have only servers with 50 ping or less selected

[nocturne tangle]

So.. I see I ain't the only poor bastard who can't get the auth email. I just need to get to the damn website to grab that nice little christmas gift - but I can't :c

[dark wasp]

Is that supposed to happen that i lost my quest progression when swapping server ?

[silver path]

i picked the worst day to upgrade to win11

[nocturne tangle]

Well seems like most of us can't access the email. So you might as well have done the update today as well as any other day.

[silver path]

yea, but i would've already been logged in and wouldnt have to worry about it

[nocturne tangle]

ah that's a big sad then. I'm sorry to hear that.

[slim spruce]

No

[carmine thorn]

Every time I click the arena portion of the launcher this happens on repeat. The regular game works and launches fine, anyone know any possible fixes?

[winter token]

Ahh Im a fuckin fool for uninstalling, now the download wont start 😍

[hot needle]

so are scav timers actually broken or did they just lower the p scavs per raid?

[bitter spoke]

infinite download that wont start, restarting launcher/pc doesnt fix it

*internet not an issue either, hooked up to ethernet, everything else works fine

[random helm]

I have the same issue and I can't seem to resolve it by any means I ve found on the forums

[bitter spoke]

haha nevermind after 20 minutes of it being like this the moment i say something about it the game seems to have uninstalled itself and is now redownloading the entire game again, 2 hours wasted 🙂

[errant nebula]

waiting 10 days for change my mail ??

#community-support message

[burnt palm]

yeah its really fucking weird

thing is i never get this on streets or woods, customs somtimes works and shoreline almost never works at all

ground zero also worked perfectly fine

[random helm]

9/10 raids for me are going into Game Aborted exactly during "Loading Loot", packet loss spikes to 65% ... Error log says no response for 12000 ms

never had this issue and this patch I ve upgraded to EOD and I can't play at all

[valid kite]

so will we get the drops after???

[proper moon]

we want codes to work

[chilly wagon]

Any update on them fixing the email issue?

[proper moon]

no nothing they dont care enough

[valid kite]

im just pretty angry my tarkov account disconnected from my twitch? it doesnt make much sense

[chilly wagon]

wish i could play the game

[agile wharf]

You pay for a game and you are unable to play because of this stupid auth code

[valid kite]

its gonna be eta 1 week

[agile wharf]

like wtf

[chilly wagon]

played the game fine two weeks ago then update dropped and i cant play

[valid kite]

ikr pretty disheartening

[sly thistle]

guys why does my game crash when im trying to open EFT. ive launched arena once. now when i click on the normal game i see it opens the arena file and crashes when its loading

[proper moon]

an indie dev team can fix this prob in an hour this company takes two months

[chilly wagon]

fucking crazy

[chilly wagon]

they fucking suck stupid russians

[valid kite]

they are an indie dev... its really not as easy as you think, at this point its been years though of the same issues its starting to worry me

[proper moon]

i mean like lethal company dev where its one bloke

he could fix this issue

[valid kite]

thats fair but thats a much less complex game

[proper moon]

yh but its an email protocool

[valid kite]

like insanely simple compared to a massively online game where tickets are flying through like crazy

[proper moon]

its simple work but they taken money and gone yh we got streamers playing who cares now

[valid kite]

its not only these tickets, rage tickets, hacker tickets, etc

[errant nebula]

more than 100 euros spend in Edge of Darkness Limited Edition

you have no one on discord, nor reactive support on the website!

they are overwhelmed, but perhaps they should give themselves the means to have staff commensurate with the size of the community! if there are 30 of you for 200,000 players, that's not our problem!

we pay to play, not to be blocked!

we can be understanding about bugs but when there have been problems for 4 years and you are not able to provide a service for your blocked players! This is bullshit!

[valid kite]

i agree all im saying is clearly its more difficult than that guy thinks... or they would do it in an hour. they lose money when this happens

[proper moon]

all i want is to have the launcher again

but they put it behind a fucking pay wall

[sly thistle]

mate i got the launcher but i cant launch my game

its so stupid, i launched arena once and now my complete game is fucked

[valid kite]

if you just bought the eod edition you should have known what you're getting yourself into idk what else to say. thats why i bought standard edition in 2018

[proper moon]

nah i had this game since day 1

[chilly wagon]

i just wish i could get a simple email

i also wish they could respond to my ticket

[proper moon]

been on and off for ages because of how shit the recoil is

[valid kite]

ya it blows i hope they somehow fix it simply today but i cant see it happening

[proper moon]

nope guess i have to watch shroud play

[valid kite]

haha no kidding

im just having a really bad time soloing this map to finish the quests

i get to my last point in it and theres a camper at a quest location

[proper moon]

i wish i can play the game

[faint beacon]

I have been trying to log in on my account for a few hours now and I still didn't get my verification e-mail

[valid kite]

and i dont think you will. bsg staff is having a party lol

[silver wedge]

anyone else not being able to scav?

[proper moon]

yh add it too the thousands of peopel complaining about it

bsg are on their new years party do already

[chilly wagon]

ive been trying since the 25th good luck itll probably never come

[proper moon]

i wish pubg corp brought this game

[valid kite]

ew

[faint beacon]

Why wouldn't they complain? Can't even log in. When I tried to reset my password e-mail verification arrived instantly, but when I tried to re-log it never arrived.

[proper moon]

then it would be working fine tbh

[faint beacon]

It just doesn't make any god damn sense

[proper moon]

yes we know having the saem prob

[valid kite]

and we would get anime skins and unrealistic skins and 100 new shitty maps

[proper moon]

yh why not have an uwu skin lol

[valid kite]

thats a bad take lol

haha you changed my mind

[proper moon]

yh lol

[chilly wagon]

i get zero emails from them now since the update how does that make sense and ive had this account since 2018

[proper moon]

uno reverse

[faint beacon]

The best part is, you can't even change your e-mail to a different domain, the feature is locked on the site xD

[proper moon]

doesnt matter u still wont get in

[faint beacon]

I am starting to regret buying my EoD 2 years ago

[valid kite]

oo no gifs in here my bad

[proper moon]

oh no link for u rinkee

[valid kite]

eh you got your moneys worth im hoping atleast

[chilly wagon]

best part of that is i cant even login into the website becasue i cant get the email for the auth code

[nova crystal]

What the FLUFF! shooting to head without armor i dont oneshot. After reviewing post raid stats:
1st raid: 1 shot 1 hit 55 damage
2nd raid: 3 shots 1 hit (first one to head) 70 damage...
HOW many HP there is now in Head?

[proper moon]

nope same here

stupid ass company

[faint beacon]

I logged in with google authenticator, couldn't get the code either. But when I did log in with google and tried to reset password, the e-mail verificaiton arrived insantly. What the actual fuck

[chilly wagon]

how does them updating the game make them not be able to send me an email makes zero sense

[proper moon]

wait the pinned comment has a wrokaround

[chilly wagon]

i dont have google auth setup :/

[proper moon]

workaround

[lean crow]

outlook work now?

[proper moon]

no

nothing does

[lean crow]

...

[glacial brook]

If you think youre having a rough time, I stayed up for 20+ hours testing none stop methods to recover verification email.

Nothing worked. Got lots of help also from other users

[sinful wedge]

???

[glacial brook]

Nothing. At. All

[faint beacon]

I think I will try downloading the game directly from the pinned comment

[rare patio]

Hello!

Hi hope all is well for all

I have an issue and wanted to ask for support

[random helm]

In software engineering, a pipeline consists of a chain of processing elements

[rare patio]

this is the right place?

[valid kite]

you wont really be able to fix it yourself its clearly an issue they have

[jagged mortar]

anyone have a guide video for better fps?

[sinful wedge]

ohhhh im dumb asf thank you i was caught off guard lmao

[glacial brook]

Yeah I recognized that after the 20 hours + of attempts

exhausted every possible option

[valid kite]

😦 feels bad

[faint beacon]

I was so hyped they added snow, wanted to install the game and play. Didn't play for 2 past wipes, but I guess I can forget about that xD

[soft smelt]

i have eod anyone know when i will get acess to arena?

[random helm]

log in to official Arena website I have gained access instantly after that

[faint beacon]

You need to wait for a e-mail that will tell you, that you got chosen for Arena beta.

[faint beacon]

I had to wait a few days for e-mail.

[rare patio]

Okay so I will write:

Basically I am trying to access my account on the EFT website, but I do not receive any email confirmaiton

[random helm]

unless you have google Auth, you are boned, their mailgun or what ever they are using seems to be busted

[faint beacon]

If you do not have a google authenticator or any other form of log in, you will not be able to get the e-mail. Welcome to the club

[rare patio]

cazzeruola

kinda sad... So this is worldwide then

[low vine]

yippeeeeeee

[random helm]

https://forum.escapefromtarkov.com/topic/166031-game-aborted-try-reconnect/page/4/ you can try smth from here but it didnt work for me sadly

[west stratus]

anyone else having issues with arena? im keep getting matchamking canceled due to laoding issues and then my game crashes

[thick prairie]

I have been unable to get into a single raid in the past 3 hours straight from server connection lost. Anyone else?

[dense stump]

does anyone know about the luxerious life? i got the wine bottle and died with it and now im coming back to find it and its just not there

[west stratus]

random spawn around the shop

[random helm]

https://status.escapefromtarkov.com/ matchmaking seems to be having some issues still

[dense stump]

is it only in the thing in the back or is it throughout the shop?

[west stratus]

not sure, its just on one of the shelves

[thick prairie]

ah rip. Thx for the link

[faint beacon]

Yet streamers are getting into games in less than 3 minutes 😄

[random helm]

yeah I am getting into "Game Aborted. Try reconnect." without a solution, so 😄

[dense stump]

found it

[random helm]

I do envy some

[dense stump]

ty

[eternal flume]

Hey guys, i'm trying to login into the website, and the verification code that i'm supposed to enter never gets sent to my email. help?

[west stratus]

wait a day or 2

[dense stump]

check your junk also

[random helm]

Mike — dnes v 21:13
unless you have google Auth, you are boned, their mailgun or what ever they are using seems to be busted

[eternal flume]

Damn alright, thanks

[west stratus]

keep getting this shit

[chilly wagon]

also bsg is partying tonight so dont expect anything to happen today

[nocturne tangle]

Is there any other way to redeem that little gift they give you this christmas on the website? It's an in-game gift

[proper moon]

google auth what u mean gmail?

[west stratus]

google auth app

[proper moon]

yh i have that still doesnt work

[viscid dagger]

does anyone got a fix for this i been getting this since wipe and nobody can seem to help i have tried hella stuff but nothing has worked.

[nocturne tangle]

@slim spruce Anyway to redeem that christmas gift that we got without logging unto the website?

[chilly wagon]

give up and go find a new game to play

[tough storm]

i am not receiving auth code to log in?

[viscid dagger]

honestly it is appearing like that is my only option lmao

[chilly wagon]

yep

[viscid dagger]

love how these things happen after 1000 hours of playtime really brings out the fun of tarkov

[chilly wagon]

yeah ive had my aaccount since 2018 and then after this update email auth code just wont send

actually no email from bsg will send

[viscid dagger]

great start to wipe and the new year!

[burnt palm]

got the same shit going for me rn

[chilly wagon]

yep

they have no idea what they are doing over at bsg they should hire some professionals

[viscid dagger]

they should at least hire some competent support people so their customers can play their mf game

[random helm]

have the same issue, trying to solve it past 24 hours nothing worked so far

[burnt palm]

restarted the game and just got into customs

atp i just go in without anything to check if shits working before bringing gear

[chilly wagon]

lol

[random helm]

yeah sadly I tried many restarts and just doesnt work at all

sometimes I load but its not fairly even with pistol only 😄

[faint beacon]

LMAO I switched to google authenticator on site, it even tells me it's now my default way of verifying, but I still get the e-mail verificaiton on trying to log in through launcher.

This company is trully something else

[viscid dagger]

i only load in with scav and even then i get packet loss when i literally have never had packet loss before

[icy fable]

someone help i can only play arena, when ever i try to launch normal tarkov it shit's it self and crashes

[viscid dagger]

like as of rn my options are to get aborted as a PMC or play packet loss scav

guess ill just go back to DayZ till they figure out how to run their company

[heady vault]

Sounds like a skill issue imo. Connection for me is fine and i havent had to abort once

[viscid dagger]

i have amazing wifi bro no other game has ever had issues

i literally played last wipe perfectly fine

[burnt palm]

then consider yourself lucky you little shit

[heady vault]

Man you really need to know what sarcasm is xD

[cedar sand]

Do you have IPv6 Dual-Stack Lite?

[heady vault]

I already know how bad the connection on this game is lol

[low vine]

sent a mail for the e-mail auth code problem to support, hopefully they reply in a couple weeks

[heady vault]

Also someone pls help my mate out ty

[icy fable]

[heady vault]

You can DM them through discord using the bot

[fresh flame]

I'm sure it's my imagination - but does Stamina drain faster and regen slower in the Snow?

[glacial brook]

https://gyazo.com/2e988b5290ffbc19a10b001d93ce0928

[chilly wagon]

couple week is a little to generous give em a few months

[glacial brook]

why is it taking so long to process

[low vine]

how's that work

[bitter spoke]

Anyone else's download speed super throttled when downloading arena?

[heady vault]

What website you using?

[icy fable]

yup

[glacial brook]

i paid on eft?

[cedar sand]

This is through Xsolla, Battlestate Games and this Discord community can't help you with billing issues. Contact Xsolla

[earnest lichen]

can't get a single fkin raid as my scav for some reason now

[heady vault]

If I remember correctly theres a bot you can DM somewhere and normally a mod answers or support. but Idk

[bitter spoke]

Same yesterday was in queue on 3 diff maps for 10 min each didn't get matched

[heady vault]

Xsolla is responsible for that unfortunately. Contact them

[cedar sand]

A Discord moderator cannot help you with getting a verification code, they don't work for BSG in any capacity, the mod mail is for snitching on rule breakers or issues with the discord specifically

[earnest lichen]

I usually scav when I have nobody to pmc with. It's lonely out there

[low vine]

sadly haven't seen the e-mail auth code addressed anywhere with no solution in sight

[bitter spoke]

Same, solo queued for 30 min and nothin

[earnest lichen]

pain

[unreal heart]

Last drop says (received) but I didnt even claim em? Opened prapos chat and already says (received)?

time stamp matches up also

[bitter spoke]

Now I get to wait another 2 hours because the launcher uninstalled my arena 30 minutes after it was done because a 2mb update failed to download

[earnest lichen]

[cedar sand]

You need to move your launcher to your destination drive, or this will continue to be an issue for you.

[earnest lichen]

# Suffering.

[bitter spoke]

Sweet

So I should just stop the download anyway?

[cedar sand]

It will most likely cancel it regardless at this point

Example;
Launcher installed to C: drive, 1GB of storage free
Game installed to D: drive, 150GB of storage free

New patch detected, launcher downloads patch (You don't have enough room), cancels download, regardless of how much space you have where your game is installed

[bitter spoke]

I've never had a problem downloading tarkov B4 on my hard drive and it downloaded arena fine the first time albeit slow

[cedar sand]

The launcher downloads files to your launcher folder first, and then unpacks them into the destination drive, so if you don't have enough storage, it will continue to do it

All you have to do is move the launcher to a different drive with lots of space and it will be fine

[bitter spoke]

Well it is I have 400gb free

It just told me a 2mb update failed and uninstalled arena completely

It installed fine initially I walked away for like 30 min to make lunch and it said to update it then 🤷‍♂️

[agile nacelle]

Any one know a work around for not getting the Auth email for the launcher? I bought the game yesterday and have been trying to play I downloaded the launcher and get the auth emails for say trying to change my email but wont get one when I am on the launcher so I can even download the game.

[thick prairie]

I have been getting server connection lost all fucking day. Matchmaking seems fine but i cant join the server. Infinite loop. My internet connection is fine. Anything i can do? Nobody is talking about it so i must be the only one

[cedar sand]

Not receiving E-mails
https://www.escapefromtarkov.com/support/knowledge/431
Gmail domains are preferred if you haven't purchased the game, otherwise you will have to reach out to support via [e-mail] after following the steps above.

[cedar sand]

Disconnected from Servers
https://www.escapefromtarkov.com/support/knowledge/439

[rocky gulch]

why can i receive password resets but cannot receive auth codes... ive tried so many things and nothing had worked

[remote mirage]

we'll have to wait for them to fix the email servers.. its not that a few persons having that issue, alot of email providers are not getting any bsg mails right now

[proper moon]

EVERYONE do the pinned comment

if u cant log in

[elfin current]

this kid named ruga_ just killed my intire team

[proper moon]

click the pinned comment

[elfin current]

broo wtf how do I report

[cedar sand]

Probably yes, I imagine we would have to wait for this issue to be resolved before it is resolved, yeah...

[proper moon]

im in finally without needing teh code to sign in

[rare patio]

anyone having issues with a scav raid loading in?

[lavish jetty]

bruh where is 2nd motor controller lend lease shoreline @ornate eagle @zenith crown @rain cedar y’all rly removed it and didn’t add it back it’s not where it’s supposed to be

[nocturne tangle]

What pinned comment?

[cedar sand]

Bro look up a guide on YouTube why you tagging BSG

[lavish jetty]

don’t ever tag me again you monkey

they removed it

[dapper wedge]

Scav run reset quest progression what a fucking joke

[chilly wagon]

?

[proper moon]

do u need the code for log in

[hushed minnow]

Frame issue for every map example streets , I am having issues with my fps more than normal on streets in a offline I can barley pull 60 fps on stretch res and with streets fps mode thing I have a ryzen 7 5800x 32gb of ram which is 3600mhz and a 3080, tarkov is on the same drive as my windows. I have tried all the basic optimization ik but what I don't get it my other pc which is a 2070 and i7 11th gen 32gb of 3200mhz ram gets double my frames on 1440p also and has a lot of apps and no optimizations

[proper moon]

http://cdn-11.eft-store.com/eft/client/live/distribs/0.14.0.0.28375_fd736261-a451-470c-8942-84310d86dde6/Client.0.14.0.0.28375.zip

[chilly wagon]

ye

[proper moon]

yh use that link i sent it will download the game

[chilly wagon]

i actually cant get any emai from bsg

i did use that how does that help if i cant sign in?

[proper moon]

and then use the launcher which gets downloaded and it bypasses the code

i just did it

[chilly wagon]

does it now

[proper moon]

yh

its the pinned comment top right

[chilly wagon]

it still wants code :/

[proper moon]

no it doesnt im in

[chilly wagon]

welp not for me

i installed it put where i wanted the game to be

[proper moon]

yh

[chilly wagon]

opned the launcher logged in and it wants the code

[proper moon]

odd

mine let me in no hassle

[chilly wagon]

welp atleast i have the game installed now

[proper moon]

thats one upside

[chilly wagon]

so whenvever i get acess i wont have to install

[faint beacon]

Which one exactly? Because I don't see anything about the launcher log in problem..

[chilly wagon]

top pinned comment its just install link for the game

[proper moon]

No just download that link they put in

[chilly wagon]

thats all

helped scootman but for me it didnt do a thing

[proper moon]

I wonder if I was already logged in before hand even tho I uninstalled the game the launcher was still there if u get what I mean

[chilly wagon]

think my problem might be im on a new pc

[abstract dagger]

Yo is anyone recieving their drops in game?

[chilly wagon]

but even trying on my old i still dont get the code so idk

[abstract dagger]

I got all 5 drops but I got none of them in game

[harsh chasm]

hey my game keep crashing when loading the map, anyone have a solution tyy

[faint beacon]

Bro, I tried to get the single use code security added to my account. I got an e-mail that there was a log in atempt on my account, but not e-mail with the single use code XDD

This company man haahah

[remote mirage]

of course not because it still wants a code, its just so you dont have to update or download the game with the launcher

[dense stump]

does anyone know what the drop rewards are?

[agile wharf]

wtf

[faint beacon]

It's all random.

[agile wharf]

I created a new tarkov account

and I got the auth code....

But the login I use for when I paid for the game it dosen't come up l0l

[dusty sky]

i am not recieving a code to login. it's been 20 min

[agile wharf]

I get it to my gmail

[dusty sky]

my buddy is having the same issue

[agile wharf]

but not my hotmail and I am not paying for the game again l0l

wtf

[neat storm]

ayone elses game crashing constantly

[dusty sky]

i can't even login to change my email or anything

[split pumice]

me too 5 hours of trying

[dusty sky]

oh that makes me optimistic!

[agile wharf]

so why is the auth code coming through to the new tarkov account I made

[split pumice]

lol nice

[agile wharf]

but not the account I use for when I bought the game

I'm not buying it again l0l

[split pumice]

you paid already so you are useless for them

[faint beacon]

They don't even reply to support tickets either

[vital socket]

did they change sum with fps yesterday was at 90-120 fps with 3080 13700k

now 80% usage with 56 fps, it is smooth but what is going on, no stutters

[split pumice]

ofc not they almost never do

[vital socket]

something wrong with fps?

[lean crow]

you use outlook?

[faint beacon]

I am going to bed, no point in getting mad at incompetent devs

[split pumice]

i use outlook too

why is that a problem ?

[faint beacon]

Apparently only outlook/hotmail people are locked from receiving e-mails

[glossy socket]

anyone else not getting their email for the verification code to sign in?

i use gmail

[split pumice]

yes we are all not getting the code

[jolly trail]

yo is any1 else not able to load in as a scav on interchange?

[burnt palm]

brother have a look in the chat before asking "anyone else having..."

literally everybody has it

[glossy socket]

how about no

[chilly wagon]

it’s been 3days for me so good luck homie

[burnt palm]

acting just like your profile picture lmao

[glossy socket]

congrats you get it

[dusty sky]

awesome!

[copper silo]

hey uh airdrops arent marked as found in raid

like nothing inside is marked like that

[glossy socket]

good to know its not just me though, i just put a new cpu in, so i didn't know if it was just me or not. I got my email wipe day, but ig this is an issue rn.

[dusty sky]

same here @glossy socket

[burnt palm]

yeah this shits been going on since wipeday

[pastel mirage]

yeah just put a new motherboard in and now cant download tarkov lol

[burnt palm]

and apparently they dont respond to tickets either

[burnt palm]

this might help you @pastel mirage

[glossy socket]

its your second wipe, so you're not accustomed to this. but this is usual. small dev tea from russia. cut em a lil slack. alot of players

[chilly wagon]

i put new motherboard and gpu in and can’t get auth code

[proper moon]

Use the pinned comment and download link it bypasses needing a code

[next jasper]

i just made a fresh account and insta got all codes

[chilly wagon]

can confirm they don’t

[dusty sky]

download which link? im confused on what you're talking about

[pastel mirage]

sweet that will atleast save time downloading

[chilly wagon]

using the link for me did not work so it may not work for everyone

[proper moon]

No hard to understand the first link on pinned comment top right

[dusty sky]

the most recent one? as in the one thats 26 gigs?

[proper moon]

Yes

[vestal warren]

Does anybody else get a blinding white light when they go into the hideout or open their compass?

[proper moon]

And do what they say to do

[rugged stump]

when i launch the game, battleeye says update failed, then game launches, profile doesnt load and game crashes. was working fine yesterday and arena works :/

[wet sinew]

anyone have an idea as to why the verification emails won't go through, even 20mins later?

[jolly trail]

yo is any1 else not able to load in as a scav on interchange?

[wet sinew]

not in junk mail.

[next jasper]

happening to loads of us

[vivid briar]

guys i need help why cant i claim my twitch drop

[dusty sky]

a lot of us are having that issue

[next jasper]

tried loads of fixes, nothing

[vivid briar]

i claimed it but i cant find it in game

[bright fog]

it went back to 0 wtf ?

[knotty abyss]

same here

all my active quests went back to 0%

[wet sinew]

Well Zug there is nothing we can do its all on BSG to fix that one

[pastel mirage]

im guessing they fk'd up their server that sends them

[bright fog]

wtf is this shit

[knotty abyss]

is there anyone that can put us in contact with someone?

[wet sinew]

not really this is just a community thing since it was created a few years ago. Nothing to do with support.

[knotty abyss]

ff

s

[pastel mirage]

lol im sure they are aware, has been an issue for years. used to have to spam it til you hit the right server, guessing they just down

[knotty abyss]

it happened twice

[knotty abyss]

its not like it comes back, it's just gone

[wet sinew]

every wipe brings a fk ton of people, and the issues just keep coming back over and over.

[urban oyster]

anyone else having issues with downloading Arena? i press install and the little 3 dots buffering symbol pops up and doesn't actually download anything. i have tried restarting PC and Launcher as well as redownloading the launcher and nothing

[thin tundra]

ai have a problem with the verification code send to my email

any solution?

[earnest monolith]

@slim spruce I resolved my issue from earlier, the 1 frame per second in the menus. Somehow while playing tarkov, my graphics card drivers became corrupt. I had to uninstall my drivers and reinstall them, now my games running fine. Not sure why this happened, but yeah. fun stuff.

[cedar sand]

You need to move your launcher into the destination folder before installing.

[urban oyster]

hmmm

[vital socket]

anyone is getting no more than 60 fps?

but 70-80% usage gpu

[tired wind]

this not receiving email bullshit is pissing me the fuck off, IF I EVER receive this email not even sure i wanna play anymore... what some epic bullshit, if at least BSG would respond to tickets... i only paid 200$ back in the days for this shit ass game

[knotty abyss]

ngl, i never had problems previous wipe, but since this wipe it's been out of this world. Sad to see it this way, hope the fix/retrieve it so i dont have to farm these stupid quests again

[low plover]

so my scav doesn't have a gun

[dusty sky]

[jolly trail]

yo is any1 else not able to load in as a scav on interchange?

[undone niche]

eyooo, all my quest have reset to 0% completion twice now in like 2h. I have put in Toz and 3m armour but i read that its just visual but i cant complete it anyways.
anyone know a fix or?

[pastel mirage]

Amd? They have documentation on issues with amd and a fix

[vital socket]

intel

[low vine]

its been 36 hours

password reset mail works

[vital socket]

yesterday was fine i hopped on today and get really smooth game uplay 80% gpus usage and 90% been a while sinec i get that, but aint go above 60

[tired wind]

@low vine same

[knotty abyss]

having the same problem, i hope it's just visual

[jolly trail]

yo is any1 else not able to load in as a scav on interchange?

[undone niche]

yee kinda sucks to play when u cant quest @knotty abyss

[knotty abyss]

don't bump

[knotty abyss]

yep, cant do anything rn because im scared of losing progress

[odd relic]

whats with the incredibly long loading times

[prime estuary]

Finally managed to get a verification email after signing out of Microsoft account (PC profile, not email) and logging back in. Tried a few things before this though like remapping IPs in Windows hosts file and signing into launcher on a different device so YMMV. GL

[undone niche]

yeee someone said it was after they scaved in.. and it was the same for me

[knotty abyss]

oh yeah, thats possible

[jolly trail]

wym

[dusk vector]

why am i stuck for 10 minutes on looking for server on arena

[knotty abyss]

you send its twice

[jolly trail]

no one asnwering

i need help

game aint lettin me game

[knotty abyss]

give it longer than 1 min

[undone niche]

i waited 15 min before i found game as scav big

[jolly trail]

ma boy ive been waiting on 5 maps for 10min plus

[undone niche]

yee scav takes super long

[knotty abyss]

me too, have a friend who waiter 50 mins

[bright fog]

just happend to me a third time

[jolly trail]

crazy

[bright fog]

wtf is this

[knotty abyss]

don't scav in

[opal ledge]

Can’t even load ground zero :/

[knotty abyss]

i think that is the prbolem

[bleak mulch]

verification problems anyone?

[split pumice]

almost everyone here brother

[bleak mulch]

sounds about right

[agile wharf]

Yeah mate outlook

[bleak mulch]

any known fix? im on outlook

[vital socket]

why my cpu is locked at 60, yesterday was fine, didnt change any settings, vsync all the stuff is off

[neat mantle]

nope, srry... im having the same problem

[thorn quiver]

anyone know what gifts do?

[opal ledge]

Anyone else having the awaiting session start crash? :/ shit so annoying

[robust onyx]

i have the stuck on matching bug lol

[random helm]

well sarcasms is noce but for me its 100 euro spent for something that i cant play just cuz I updated EOD and I get Game aborted every game almost so frustration is at place

a bit of compasion, my friend, wouldnt hurt

[winged wagon]

any solution for stuck on matching? is it a bug?

[robust onyx]

i guess

[vital star]

bsg should probably fix their email server before having a twitch drop campaign

just my opinion

[shut token]

Hello, I wanted to buy the Europe version but I forgot to change it. I didn't know that it gave me the "other" region of the game. Can they change it since refunds are not applicable?

[mystic crescent]

quest reset 0% hello ?

[errant nebula]

Their stupidity has been going on for 4 years!!! look :

https://answers.microsoft.com/en-us/outlook_com/forum/all/not-receiving-emails-from-a-game-i-play-escape/a3fc4238-62e4-41d9-b3d2-c4c89a3c7117

how it annoys me when I see that I am able to discover solutions as a simple player, while these bastards are making millions from us and they are not doing enough to give us the best experience!

**outlook support clearly responds that BATTLESTATE must contact them!!

to unblock the situation and be whitelisted!**

**and it's not up to the players to make a request; it's up to the game publisher to do what's necessary!

it's written in black and white**

[dusk vector]

30 minutes looking for a server, can't even cancel the match.... wtf

[pastel mirage]

dont think thats issue right now. their server probably isn't sending them at all

theyve had the issue in the past where only certain server hits would send a code

[limpid galleon]

did anyone find a solution for the verification mail yet? still waiting 😦

[vital star]

the response is usually "wait lol", good luck getting an answer from their support
there is no solution, they need to get their shit together

[limpid galleon]

ok, guess i will play next wipe LUL

[errant nebula]

I assure you that the codes are sent!

I wrote it earlier this evening on this channel!

My friend made two requests in front of me!

on Gmail he receives them

There is no excuse to try to find!

It's the same mess since 2019 and they don't do anything

[vital star]

really pisses me off to lose early wipe, because that's when ppl use shit weapons and you can have the most fun

[limpid galleon]

the funny part is that reset password is instant, but the verification mails are never sent ... welp nothing to do more than wait i guess

[wise nacelle]

can someone please help me i downloaded the arena from pinned since bsg launcher wasnt working i go to put it in existing game location it says needs repair when i have every file yall said to download (the mods)

[vivid briar]

hi sorry to interrupt! I'm trying to install tarkov in my laptop just so i can redeem the account gift till i can get my main pc set up and this keeps popping up every now and then, any ideas on how to solve this?

doesnt pop up constantly but it is the 4th or 5th time it happened and its always the same zip file

[wise nacelle]

check pinned

[nimble ether]

Hi. I have had 2 quest's reset. Friend From The West Pt.1 and Acquaintance after completing them. I am now hardlocked behind these quest and cant move forward. Any one else had this issue or can help me fix it?

[wise nacelle]

got to work no need for help

[low vine]

extremely frustrating, nothing we can do

[mild current]

Can anybody help with verification email not coming through on hotmail? Been trying for 36h now

[low vine]

same thing here, all we can do is wait

[slim spruce]

You might need to contact support since hotmail is known to have problems.

[heavy owl]

im having this issue with my verification email not being recived, its not happening through gmail

[mild current]

I did yesterday, no reply and since were going into a weekend now I suppose there is no hope

[somber perch]

Has anyone else had there progress reset on tasks, kjust lost all my progress on acquaintance and shortage

[pastel mirage]

crazy cause hotmail never had issues in past was always yahoo lol

[bright fog]

theres no file why ??

[bleak mulch]

outlook is having problems too

[slim spruce]

All microsoft emails have problems sometimes

[bright fog]

outlook = hotmail

[mild current]

Some people with gmail also complained, so its not isolated

[bright fog]

anyone know why ??

[dusty sky]

i’m having the same issue and i use ramblur

[pastel mirage]

i was able to get game downloaded atleast but since im not signed into launcher can't actually play

[mild current]

How did you get launcher link?

[dusty sky]

the download link is pinned

[open quartz]

everytime i click update it says this for about 5 seconds then it just stops i cant update the game

[pastel mirage]

this is the laucnher link https://prod.escapefromtarkov.com/launcher/download