#community-support
1 messages · Page 135 of 1
can we play the game rn or what ?
it works for me too
yee lets go woodss
ahah im enjoying my life on woods
nah
already got this shit
that fk useless
yes but too hard tu use in certain condition so is pruddy useless
this one ?
ye
that not ap and yes its fun to use you can one tagila with it or a pmc on the thorax from contend damage but if ur like more than 10 meter is useless
belive me i already do this KS-23 is a better option
whatever floats your boat
EEE @slim spruce after we die in game, game is not going back to menu sometimes
buckshot in general is useless at range anyways btw thats the point
and we are still able to hear whats going on around dead body, and screen is b lack
yes but at short range you will never use this thing or only on factory
im just trying to telll you the true for whenn you will lose this amazing item 
yes but amazing at the same time
loot is nice dont get me wrong but i dont mind losing it
tf fk rain 2 game today and it rain
bsg delete the rain i want to play my sniper in peace
rain good
no x[
servers were up and now back down 💀
can't see more than 100 meter
i can clearly see
how are u on tarkov rn?
by starting a game
no shit but arent the servers down
no not how you need for sniping
maybe it work for me
huh thats weird me and my friends are down
no mate no mate snipe is life
use a sniper in factory then, you'll have a blast
true i prefer sniper in the military bunker 
OK
you ok?
guys try in about half an hour, you are overloading the logon servers :p
@urban ridge
@vivid briar thank u
is amd on the table?
erm maybe, depends on pricing/value
if you have 14700k money i can suggest a 7800x3d for tarkov purposes
it's cheaper than the 14700
and is one if not the best cpu for gaming out right now
i can personally vouch for its perfomance
yes lol
Also was wondering what a 1440p monitor would do instead of my 1080p given both 144hz
yes after 45 min of raid and 3 pmc im good pov the end of the raid
can't see the end raid because of tarkov
can't log back in
Mods, i got an issue, i report someone, the system doesnt send a message if that user was banned, didnt receive a single message, ever. Recently me and my team reported a dude, the other 2 guys received the message that he got banned, but not me, and we all reported.
got the same thing, alt+f4'd and relaunched and it took me to the end raid screen after loading for like 5 minutes.
but now i can't even launch game
can't back in no loading only error code
Error on GET https://launcher.escapefromtarkov.com/launcher/configuration/arena?launcherVersion=14.0.0.2297. Status code: 522
ERREUR: 103003
Error on POST https://prod.escapefromtarkov.com/launcher/game/start?launcherVersion=14.0.0.2297. Status code: 522
@vivid briar one last thing. 144hz 1440p monitor vs 165hz 1440p monitor
i dont see a reason why u would ever need more than 144hz so assuming the 144hz is cheaper save some money
Help guys
its down
i got a 165hz 1440p never use the 165hz only if you have like a 4090 you will never reach this fps rate on big or medium game
so yes save money or find a 24'' monitor for cheap with this settings
tarkov still down??
You can check #eft-announcements anytime to get up to date info
Hello, I deleted an Email because I didn't use it and I realized that my Tarkov account was registered to that email address and now I can't enter the game, frankly it's funny. But I want to solve this problem and play the game. I sent an email, but is there anyone I can contact faster via Discord? I was wondering..
guys a question i just boight tarkov arena but i havent normal eft can i play arena or i need to buy also normal eft?
No. The only support is through email or tickets on the website.
You don't need both to play arena.
Wait for things to start and you can play.
ok nice i can play thanks brother

okay thanks
could just create the email again as long as it is exactly the same
i tried this, but Gmail blocked it because the username was being used.
previously closed Gmail accounts cannot be created again with the same username.
blocked the email or just username?
I deleted my entire Gmail account
when I try to log in, it says there is no such user, but similarly, when creating a new Gmail, it says this username is used
yeah so just create the email again with the same @gmail part but different name
but when I do this, I will not receive the verification code because the username is not the same as my tarkov account
anyway, I sent an email and will wait for a response
thank you anyway
username shouldnt matter as long as the email matches
try a period in the name
I have a new e-mail, this is not the problem, the problem is that when I log in to Tarkov, it sends a confirmation code to my e-mail, and naturally I cannot log in because it goes to my old e-mail @slim spruce
You will need to contact support through the email about switching your email, and state why.
come here
amen
Don't even. This chat is for support only, not general discussions.
remove the slowmode then.
RUN, GO BACK SOLDIERS
ban him larry
I will start handing mutes out.
source: my balls
Any idea on how much longer then servers r gonna be down?
There r having launcher issues
Web page won't load too
is there a way to fix this, iv been stuck on this for too long
it first started asking for my login and it did not allow me to log in
and than that happened
wait you have this problem too?
Me too
is this the problem?
Just getting game launch error error on post with a error number
hm
Servers are down u have to just wait there is no given time when they will be back up
not many are able to do that
has anyone been able to load into tarkov today>
servers were up earlier like 6-7 hrs ago
fuckin russians, im just trying to waste my day on tarkov, is that too much to ask for?
yes
I did this, is there any way to speed up the process?
No, you must be patient.
okay thanks
:/
what if they are wiping??
they are not
It’s actual technical errors occurring
Anyone have a update when tarkov be playable
Probably not, this has been happening for a few hours now. Could be a few more before it’s fixed
I have the same thing we just have to wait it out.
Does anyone have some solution, I have I5-10500H, RTX 3050TI, 16Gb RAM.. And in Custom around 90FPS.. But, when Im scoping I have around 50-60-70.. Is there any solution for that?
If I could open the game I could help🤣
no fix, that’s just the game
unavoidable and mostly unfixable on bsgs end
So.. So I'm looking in vain
launcher messed?
same here
i just got that
New error code dropped

I got the same one 
did anyone else get sign out and cant sign back in
everyone
thanks just checking
damn i had a big nap thinking i would sleep it away but its still going
just wanna wreck ppl 😩
i wanna play tarkov this sucksss
i just wanna get wrecked
Hi all, do we know if the current issues would mess with the website install link? I keep getting host error Everytime I click the button
Live in Clarksville, one of the cities in TN hit by tornadoes over the weekend. Haven't played basically all wipe (I'm in college full time), and finally got power back after having no power since Saturday evening. Went to log into the launcher and couldn't so I went to log in on the website. I collected a 60 day ban that started today. Only thing I could say may have an impact is the new CPU and GPU I installed on Sunday morning. Just unsure of what's going on.
Got this as well
60 days is consistent with RMT/Viewer kit ban
same
did anyone else get logged out and cant log back in
Have't even been on at all because of the 16 credit hour courseload and don't even play enough to have the opportunity to RMT. Played maybe the first 5 weeks of wipe and then hopped when school started. Reached out to support
are there any codes to save some money? all the codes i found do not work
There are no codes that have money off a purchase. Only sales.
??sales
You can find a list of previous sale dates, durations, and price reduction percentages here #general-chat message
This can give you a good idea of an upcoming sale.
Note : The EOD ᴱᵈᵍᵉ ᵒᶠ ᴰᵃʳᵏⁿᵉˢˢ game edition will be removed from purchase (Not ownership). <t:1703970000:R> (<t:1703970000>)
[Date may be subject to change]
preorder the game
Yes I meant that.
no
all fake if they say money off a preorder
That is only for full game keys.
so useless field
pretty much
alright
and btw: i absoloutely hate the american paying system why tf would you see taxes after buying it, just include it to the price
They had a Black Friday sale but you’ve missed that
dude I have never seen the game down this long 😢
does anyone have any updates
still down?
if its still down rip to me, wanted to download it by night
how many gbs has it
Go to sleep bud. We live to fight another day
how i fix this
@plain mason please don't show your email. Wait for the servers to be fixed.
oh word?
how did i not recieve the information
no wonder i also disconnect all of the sudden
Decided to get 0.1kd at game
😭
So why are some people able to access the game but some unable?
friend stuck at 0 percent download is that normal ?
i mean does he have to find the fix or its on bsg end?
Anyone else missing items in stash now?
wait about 10 minutes
it should begin
thanks 🙂
report them, not the place
Yeah my bad, where do I report them? I assumed here would be the place, sorry
found it.
i cant apply to ETS but i am level 24 and i have the game for more that a year
TARKOV IS BACK UP FOR ME
Hey so i just built a new pc and its only using 1/10 of my internet (100Mbps) with my Gigabit internet speed
any tips? i updated the bios
well does your motherboard have gigabit ethernet or megabit?
Or do any devices between your ISP and your pc support only 100/10 max?
i have a friend who hasnt logged into his account in years and tried logging into it today and its saying that he was permanantly blocked without explanation
I'm still getting the backend error is anyone else
are you poor?
Did they fix the issue
Do u have friends
It’s 60 euros
I need to transfer my account to a different email bc my old email isn’t receiving emails anymore but can’t even login to ask for support without the code that is supposed to show up on my old school email but doesn’t
Any ideas
bsg dont allow that..
its stupid
iv tried i ended up buying a new account was so angry
That’s shit so I’ve basically lost 150$ bc they can’t even change a gmail 😂😂😂 there a refund option on this shit
nope nothing
maybe @ the BSG CREW in private dm's
pleedfor help with proof of purchase i never had proof of purchase as my bank account was changed/.
I have proof of purchase
dm one of them with all the proof
I have the email of the purchase is there a specific person I should message?
i dont know .. try BSG crew members
does anyone else have an issue where the game repeatedly freezes for half a second? i dont have great internet but its my fps dropping from 100 to like 10 every time
Yeah
And because i touch grass i need my money for some other stuff
guys, for some reason after the recent technical issues my launcher tells me to buy the game
but on the website it shows that i've bought the game
Did they fix the launcher
Support@battlestategames.com
Would this work for tarkov
I have a 500 meg line and EFT is only downloading at 3 megs a second where rust on steam downloads at 50 megs a second
does anyone know a fix?
decently yeah
i have a 1660 super and i5 10 gen and run 100 fps on customs
I topped up my German paysafecard account with €55 and wanted to pre-order the Escape from Tarkov Arena version. When I tried to complete the payment, I was told that payment is only possible with a North American account.
Now I've spent €55 and unfortunately I can't pre-order Arena. Is there a solution for this?
So as you can see the shadows are flickering which makes the game unplayable on any map that has trees. I've tried anything I could: reinstalled the game, verified files, deleted and downloaded drivers, changed settings in game etc. For some reason the high quality shadow distance render so short that I can only see quality shadows near my character (about 3-4 meters), every shadow outside of this circle are flickering. Also when im using sniper optics the shadows are fine at any distance.
What were you told exactly?
Can I change data in this files without getting banned?
seeing as its settings it should be fine, dont see why you dont just change them from in game tho
You can change anything there that is changable in the game's settings, within those parameters.
can i change lobby fps limit to 144?
Hi, I've just install the launcher of tarkov, and when I click on "install" nothing occurs, someone can help me to install the game?
try solution in pins
sorry, but what is that?
Does it show 0/0 or just show install button again?
no need for manual install yet
just show install button again
Start the launcher as admin and choose a folder like C:\program files (x86)\EFT make that folder
cpu is going to be limiting, gpu is not worthwhile picking up depending on the total price, whats your budget and whats the cost of the pc?
Now it is in 0/0 calculing time
wait 10 minutes
ok thanks
I will change my i5 8th to a i7 10th will it give my fps
Idk budget is 700 usd
Anyone know how to fix the game getting extreme framedrops, i can go from like 110 on customs to 40 mid raid...
does anyone know how to fix geforce overlay not working? every time i try to enable it just says to restart my pc, i did restart it, did a clean install of geforce, but still doesn't work
Anyone know why my gpu mem mhz goes boosts to 7000 when I have tarkov open ?
Also my computer keeps crashing when loading into a raid and on the loading loot sequence
disable all overclocks
havent changed anything
Is there a ingame event? All ammos are locked in traders
how would I go about that
If you have changed anything on msi afterburner put them to default
I havent so idk what to do
@slim spruce is there in game event? allg good ammos are blokcked by traders
??Event
i cant buy any ammo from traders, they are LOCKED
just somse 556 45 fmj, all above are locked
lol nope just eft sucking they locked all the armor piercing rounds behind task now and
codes??
anyone know why my items just keep loading after i move them and i have to reset my game to fix it and it happens all the time
can someone help me
im stuck and i dont want to die
imin labs i just need to gheet on a call with someone
please
lol plz help with post fx, i have no clue what im doing
@contact staff theres a player names "your lil meatball" when joining him once in raid i was shot by him almost as soon as we got in, then he proceeded to tell me to kms and cuss my out before leaving
@solemn fossil please use #discord-mod-mail with a video
i just upgraded my pc and i cant download the launcher?
You mean you don't get emails?
thanks it worked
Hey Guys!
I have a silly problem. My cursor is not visible while running tarkov in fullscreen but in OBS i can clearly see it. And ideas how to fix that? 
reboot your pc first
please close the launcher and try again. Otherwise please use the manual install in the pins of this channel.
@rose agate ??ets
??Ets
Any and all topics related to ETS should be in the ETS Discord only.
To participate in Early Test Server (ETS), you will need to apply for registration through a special form in the launcher, after which the participants will be selected. To participate in selection, you will need an active copy of Escape from Tarkov. https://www.escapefromtarkov.com/support/knowledge/422
If you have access to the ETS, you can join the ETS Discord via this link. You will need to be logged in on the website for this link to work, as it verifies you have been given access to the ETS. https://www.escapefromtarkov.com/news/id/177
whats the rules on a viewers prespective on giving kits to streamers?
You may give weapons and kits back to people who lost them but giving large amounts of wealth or doing it consistantly is considered boosting, which is against the TOS.
lets maybe make it so scavs cannot rape you with top tier guns thx bby
Welcome to tarkov buddy 😉
@slim spruce thanks
Any ideas why my game gets the bug where it just loads an item forever with like the loading icon and shit and the only way to fix it is restart my game, like i get it after every raid or i get it right after i reset my game
may i ask you whats up wit this code, and what do i do if i cannot access my email to login to tarkov
wait an hour or so, and if you still don't get it, see here and contact support https://www.escapefromtarkov.com/support/knowledge/431
nah its like i cant login to that email atp cus i reset my pc and recently i gotta new # so i cant like change the # on the acc
First verify integrity of files in the launcher if you can, then if still not, reinstall the launcher. If still not, uninstall all C++ related software and reboot then install the latest c++ here under x64:
this is me trying to open launcher
Oh skip the first step then
bet how long do they norm take
a couple days
damn
so no way i can play for a few days?
If you can't log in, yes, unfortunately.
damn bet preciate it
Try another single server in the launcher
Aight!
hopefully supports faster than this lmao
because arena is droppin and im tryna play and fuck 30 days lmao id be late for wipe and arena at that
What is this again?
How long gmail will take to send me a sign in link to that old email
hopefully BSG support is faster than gmail support
Ok
When I alt tab during matching my computer is turns laggy,
i cant find out how to change my walk speed shift scroll wheel dosnt work srcoll wheel neither
have you got any conflicting keyholes
keybinds*
Whenever i try to download tarkov onto my D disk it wont let me because i dont have enough storage on my C disk does anyone know why this is and how can i download it onto my d disk without having to remove storage from my C disk?
Hey all, anyone know how long it should take to get link for game after buying? Been a couple days but no response.
what do you mean by that? to download the launcher? launcher is found on your profile on the website
Ah that's other problem. I'm up blocked at the moment and can't register account. Waiting on a response for that.
Was hoping I'd be able to play while waiting on that
Ip^
you dont have an account?
i just reinstalled the game and im lvl one reset everything. anyone know what i should do?
No not at the moment. I have to wait for support to unblock ip.
well you cant own or purchase the game without an account so im confused about what you said earlier now
when did you last play
couple months ago
say before august?
ish yea
wipe was in august, so your account being fresh is intended
yes, around new years time
You can purchase. Did it through phone. Should have said can't access profile. When I click to login I get notice saying my IP is blocked so can't access account.
Not sure if I should try to side step it. That might make things sketchy on their end
Waiting on fix for that so I guess I gotta wait
Yea id prolly just wait
can someone help me with downloading tarkov, whenever i try and download it onto my d disk it wont let me because i dont have enough storage on my c disk even though my d disk has enough storage
Move the Battlestate Games launcher onto your D: drive before installing
thank you
If you're on a VPN, hop off
Hey i dont get an Email for login change pw and changing mail, because my provider is blocking all mails in and out to russia... can some help?
See pinned messages
is reporting in game the only way to report cheaters and rmt traders?
I don't think there's a way to report RMT
Yes in-game only way.
Unless you mean in the Discord
I got one rmt trader streaming, he killed two of my teammates simultaneously with two head shots
Why can't I update my game?
ii did all steps but still no mail
start the launcher as admin
There's two separate ones
one community and one official
If you've tried both, then contact support.
hmm okay hoow long they need round about ? a few days?
Hi, I tried to apply for ETS (first time) and accepted all the rules and such, but it tells me either I'm not level 20 (I'm 36), my account is too new (I bought the game 9/17/17), or I've been playing for less than 6 months. Well I have over 2000 hours, I've played since 2017, and if they mean wipe time, the wipe isn't 6 months old.
Is there just no ETS? Or am I bugged?
You got to be patient.
What do you mean?
I'm not being impatient, I just don't really understand the error I'm getting
reading this you there may just be an issue with your playtime idk the exact numbers you need.
or maybe your recent play time
could be low
I'm starting to think that "You've played for less than 6 months" means I literally need 4,380 hours. Which is 6 months
you can meet all requirements and not get accepted
"Age of the account on the website" is 17/09/17
Oh, I know. I can't even apply though.
das crazy
It gives me error 304013
It's alright if not, I'm just finished with my wipe and wanted to mess around in the test server a bit lol
idk man
Who knows.
after I applied or whatever it took more than a year to gain access
yall unluckey, took me like a few days
Yeah, I just can't apply. I'm starting to think it's just bugged
I don't care enough to go to support about it. Not a big deal.
I got r5 5600h, rtx 3050ti how much fps I can get?
When does it wipe
Still nothing, launcher is launched as admin, there are no issues with antivirus or internet, this update of the launcher is tragic...
verify integrity of game files in the game settings option
If it's important, I downloaded the game from the link that is pinned and set the path to the already installed game because of course I couldn't download it through the launcher as it was the same. I verified the integrity of the files several times and nothing. This morning everything was okay but after restarting the game I have some update which I can't download lol
white list the launcher and game folders in windows defender, reboot, and start the launcher as admin
im not getting my verification code to log into my account
i chanded my password but im not getting the email to verify
Hey all. My game constantly crashes in the menu and loading into raids. Im lucky to go two raid without a crash. I have never seen any streamer crash and I don't understand. How can I fix this?
see here for tips https://www.escapefromtarkov.com/support/knowledge/441
The most common fix is increasing page file size if other things don't help.
What with?
Do you have a non-standard motherboard?
like dell brand motherboard instead of asus, msi etc
Update the chipset drivers from the motherboard website
go to start and type msinfo and look at baseboard product
that is motherboard model
if anyone can assist me with some technical stuff with my pc dm me, its about ram/memory. tarkov is tanking my memory and im trying to troubleshoot.
sure explain here
That is not always the best option.
Increasing page file size fixes the majority of ram related crashes.
If on an SSD
It's not for your problem with loading loot
You can try another single server though.
In the launcher choose only 1 server that you weren't using.
hi okay so im trying to see if there is anything i can do to optimize my game as my 16gb of ram doesnt seem to be cutting it. if there is nothing to do, i ask for help finding compatible ram to install into my computer as i have 2 free slots
disable the high precision event timer in the command prompt and in device manager
Update bios
Look up the manual or a video
I believe I have already done this, it says via "system information" my page size is 16gb
A bug report in the launcher
can someone help my friend with this?
wait an hour and then see this page if you don't get the email: https://www.escapefromtarkov.com/support/knowledge/431
@worn inlet please put that in the #general-chat channel
after loadding loot and loot pool my game crashes any fixes?
game keeps crashing when i leave raid. pls halp
anyone else not able to sign up for ETS? im lvl 43 and have been playing for over a year at this point
You must be patient.
huh? wdym
where do i go to report a tk
run the launcher as admin

I think the amount of stuff that BSG is asking from me to confirm my account is way too much and completely bogus
What's preventing you from updating?
can sm1 help me, ive tried updating my game and it wont let me ive restarted my pc and checked integrity files on the game but still nothing works
Have you tried just reinstalling
no ill do that now
ok
still nothing
i was doing the new therapist task and got the poisoning, i still had it the next raid how do i get rid of it it makes my screen blurry
ive quite literally tried everything i can but i still cannot update my game
Not sure if this'll work but:
Click update a boatload of times, then CTRL+SHIFT+ESC (opens task manager), close battlestate launcher through it, then restart and try again.
@naive cobalt see pinned messages here
close it from tark manager and start it again ... at some point will work
i did it 10 times ... now its updating
stay safe

if youn turn off aouto download updates and put it bvack on it then worked for me
would u guys say tarkov arena is worth buying at the moment and is it playable or like just a pre order ?
my PC can run it but im in south Africa so servers are shit tho but willing to put up with it
for some reason now my game won't update, any ideas?
??launcher
Hello! Currently the launcher seems to be having some issues, here's two ways I've managed to fix it
- Disable auto updates, and then close the launcher via task manager
- Spam install a ton, then close the launcher via task manager and it may let you update after that
thanks
i got a 10mb update lol
yes its an event questline
oh, nice
it says it's downloaded but I can't uninstall its says this
try revo Uninstaller, otherwise could just delete the files if u need space might appear as installed still
Yeah
bro, how do i get rid of ''hello im new here say hi'' cuz im here over 1 year on tarkov server?
update button isnt working, anyone else having issues?
yeah same here
try turning off auto updates, and then close the launcher with task manager. then open it and spam the downoad then close it from task manager again
it took me a little while for it to work but i just got it
my auto updates have never been turned on
okay, then just spam download then close it with task manager and repeat
i think i got it? spammed tf out of it
says unpacking files but seems to be stuck
yeah mine unpacked when it worked
same
"unpacking game files - 0%"
i have 2 nvme ssd so TF
in the 4 and a half years ive been playing, this is a first.
dare i close the launcher and try again?
that worked ^^
@candid star
trying it rn thx
lmk
hmm now its stuck on update again
mine automatically started unpacking
it was stuck on unpacking game files so i closed the launcher through task manager and that seemed to un-stuck it
well WHAT THE FUDGE
back to square one
hmm imma keep trying
how?
??event
But how du u get it? Or do u always get it?
Read the message???
??launcher
Hello! Currently the launcher seems to be having some issues, here's two ways I've managed to fix it
- Disable auto updates, and then close the launcher via task manager
- Spam install a ton, then close the launcher via task manager and it may let you update after that
start the launcher as admin
seems to have fixed itself all of a sudden thanks for the help tho
cant complete virtue , due to failing task, after complete the bloodtest task - - -
i have tried these steps it just wont work and now the launcher wont load any tips?
??modmail @cedar sand
Hello! In order to use modmail, please open your DMs to server members.
If the previous does not work ; will have to adjust your per-server Privacy as well.
https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png
https://cdn.discordapp.com/attachments/983260800791756820/1047686581575766047/image.png
You trying to send me fanmail?
wa
@covert sable @ancient stratus Are throwing accusations of me to throw people off from playing with me when one ive never played with either of them, claiming i changed my name and team killed for tagkilla when ive never played with any of them
WTF
I did not claim that but nice try... I just said you were camping when you screen shared then left the call and blocked me because I asked if you had better gear
i have never played with that guy
they can literally read the message history so idk why lie
no its this guy in the lfg chat too @ancient stratus
sorry
cuz of how u asked u prick
no wonder ur family hates you lmfao
yeah... you took that personal for no reason but whatever man. LMFAO yeah you should totally slander me in this chat go ahead
you both made people think i tk now when i never have
@covert sable | NAE | @MargotThrobbie <<< EU
@ancient stratus
wearing a gas mask helps
start the launcher as admin
reboot your pc
Bro have the same problem, open task manger and close the Launcher
Then open it, and wait 10 secounds, it should be starting to Upload
??launcher
Hello! Currently the launcher seems to be having some issues, here's two ways I've managed to fix it
- Disable auto updates, and then close the launcher via task manager
- Spam install a ton, then close the launcher via task manager and it may let you update after that
wtf is LAlauncher
I mean launcher
ok
where do you disable auto uptades
didnt work
??launcher
Hello! Currently the launcher seems to be having some issues, here's two ways I've managed to fix it
- Disable auto updates, and then close the launcher via task manager
- Spam install a ton, then close the launcher via task manager and it may let you update after that
reboot your pc
I did it 5 times
How can I remove this effect from me ?
verify integrity of game files
antidote injector when you spawn
augmentin used to work, not sure now
its an event
tried not workn man
disable windows defender and white list the game and launcher folders and reboot once more
nope
someone help man
really damn good I cant play the game now!
@covert sable use #discord-mod-mail
what should I do next
@everyone please someone help.
oh well I cant install the game now
F!!!
What? And please calm down.,
Which error?
I rebooted again no error
Uninstall and reinstall the game.
thats what Im doin
yeah im having the same issue
i tried that and it still doesn't wanna work
not sure why
Explain not working
i click update and it doesn't do anything
Reinstalling does what?
i've restarted my pc, admin opened it, uninstalled and reinstalled, made a ticket, and everything else i thought of
nothing
did you white list the folders and disable windows defender?
i reinstalled it and i still have the same update error
Find out how to stop Windows Security from alerting you about or blocking a trusted file, file type, or process, by adding it to the exclusions list.
do this for the launcher and game folder, reboot and try again
and run the launcher as admin
You have a firewall or antivirus blocking the game from updating. Make sure you are running as admin.
so I've been looking around to fix the repair game bug, just to be sure, do you also delete the EFT folder with the .gc file in it?
??launcher
Hello! Currently the launcher seems to be having some issues, here's two ways I've managed to fix it
- Disable auto updates, and then close the launcher via task manager
- Spam install a ton, then close the launcher via task manager and it may let you update after that
oh I meant since I'm reinstalling the game after a while, I thought I saw some stuff on the game not fully downloading if you don't change the file path or something, but I'll do that anyways, thanks
OH I'm dumb there was a technical patch, no wonder I'm having so many issues reinstalling, everyone's probably trying to download at the same time

I have a question? I canont reinstall tarkov and I have no clue why it has stayed on calculating time for 30 minutes and wont download and if I retyr nothing happens. Also It says there is already a Tarkov installed even though there is not not
holy shit it finally worked after like 3 hours of trying to update it
i just kept doing the same thing over and over until it worked
nope nvm
fuck
I think it's just a matter of everyone trying to download files at once because of the patch update, just leave it on in the background for a while or wait a day or two I think
lol
the pinned solution worked for me
anyone keeps getting a “server connection lost” message? basically my wifi is completely fine, good ping, however on some random games, i’ll get a server connection lost@message and get kicked out of the game, when i try to rejoin it just keeps looping and the same message pops up. when this happens, i don’t have any ping or packet loss it just disconnects me. anyone know a solution?
Moderators have nothing to do with the development of the game they just moderate the discord server, they've tried to help, maybe make an actual support ticket with BSG and see if they have a solution
hey so i just had to repair my tarkov game, it finished and i clicked play and now i have to repair it again, what do i do
when I click update it just loads and doesn't update and says update again how do I fix this
start the launcher as admin
what abt mine how do i fix my issue
start it as admin and try first
ok wel its repairing rn do i wait until its done or close it and run as admin
Why did I just randomly die on factory to an F1 hand grenade? I literally just killed tagilla and died while running up to his body. I was playing with my friend and he died aswell
wait first
atleast u are playing the game rn 💀
wdym
Damn
Who killed you? Tagilla?
No, I just killed him, ran up to loot him, and while running up both me and my friend died to an F1 grenade.
that didnt work
white list the launcher and game folders in windows defender and reboot
huh?
it is all ready like that
it is allowed
reinstall the game
ok
ok i ran it as admin, it says update do i click update?
yes
what do i do with this
it stopps at 79% everytime
When you white listed did you do the exe or the folder?
Find out how to stop Windows Security from alerting you about or blocking a trusted file, file type, or process, by adding it to the exclusions list.
exclude the launcher and game folders and reboot
Is anyone having any issues with fps after update? I had issues before and learned about clearing logs and cashe which worked, after this update I go from 80+ fps to below 15 fps like every step
I cleared logs, watched YouTube videos, adjusted Nvidia settings and it fixed it partially for about 30 seconds to a minute in raid then right back to the 80-15
i am having issues with the launcher download. I download the launcher and try to open it and it opens up the "windows store experience" it gives me the option to download but it wont work when i click on the download prompt
i am re downloading the game after taking a break
im not seeing the virus and threat protectiopn option
Search for it in start
Hello, I'd like to know if any of you have any problems installing the update?
i did and it brought me too it just it dosent have that option
i cant even download the launcher
:/
lol
in start search it
ok i found it but what folder do i select
ok i think i got it now what?
Do you know why we can't update it?
please read above
i selected the bsg launcher folder
Okay but I don't get an error message like the other guy so I install the windows thing?
install what?
no, I misread the thing you sent
ok i ran it as admin and installing rn
when i download the launcher and try to run it it opens up "microsoft store experience" it gives me the prompt to install anyway but i click it and it wont install
i am re installing the game
please send a screenshot
fixed it
i had it downloaded already and was installing it over and over again i just clicked the one with the old icon and it worked
ok i made and exclude of the launcher and it seems to be working but it got stuck on 88%\
ok now the game wont download
i click install and it says theres no space in my other drive
its been stuck on 88% for a few minutes now, i ran it as admin and made an exclude on the launcher
please be patient
yessir
i manged to download the launcher but the game wont download it keeps saying there is no space in my C drive when i downladed it in the D drive
which has 188GB free
Change the temporary folder of the launcher in the settings to be on D like D:\TEMP
is that done in the launcher under the game settings?
It's been 12 hours now that I've been trying to update it's been a long time ^^
yes
If you have done all the above reinstall the game
Or see the pins for a manual install
:/ reinstall the game
i dont get good internet
I'm going to take 3 years to reinstall the game
verify integrity of game files
The problem is windows defender removing files. You have to exclude the game and launcher folders in windows defender and reboot.
reboot pc?
You might need to fully reinstall after the reboot pc yes.
i re downloaded the launcher because when i tried to change the thing it didnt work now the launcher is not opening at all
i rebooted and it happen ed again
it downloaded but is not opening
it says its open in task manager which doenst make sense because its not opening
it says there is a patch but everytime i click download it does nothing
can anyone help
reboot
see above
Multiple are talking about it
Start the launcher as admin
ok
after reboot it says to repair do i repair?
i restarted and proceeded to start it as admin yet nothing has changed
when trying to do a fresh install this is what pops up
install anyway
doesnt work
Your windows security is blocking it.
is that fixed through the virus and threat protection?
i click on the install anway button and it doenst go away or install it just stays there
0/0? Please be patient
i restarted and proceeded to start it as admin yet nothing has changed
the microsoft window thing stays there nothing changes
is this a problem with bsg launcher or just me
Are you on a special version of windows?
??launcher
??launcher
Hello! Currently the launcher seems to be having some issues, here's two ways I've managed to fix it
- Disable auto updates, and then close the launcher via task manager
- Spam install a ton, then close the launcher via task manager and it may let you update after that
windows 10
Hello! Currently the launcher seems to be having some issues, here's two ways I've managed to fix it
- Disable auto updates, and then close the launcher via task manager
- Spam install a ton, then close the launcher via task manager and it may let you update after that
well i deleted microsoft store to see if it will remove that popup
didnt work but i learnt how to completely remove microsoft store lol
im trying to reinstall and its set to my hard drive but cancels teh download becuase i have no storage on my c drive
still gonna need help with that
start the launcher as admin
set the temp folder of the launcher to be in D like D:\temp
Thank you
oh that worked thanks
now it says theres no access to the folder no mattter where i try to do the temp in my d drive
You must first create D:\TEMP and then go to settings to move temp folder to that, then install to the folder you chose earlier
worked thank you sorry lol 😭
dawg this has been repearing for over 1 hour and 30 minutes
hey my tarkov wont update, and ive reinstall the launcher and tried restarting my pc but nothing's worked
and i tried running as admin
??launcher
Hello! Currently the launcher seems to be having some issues, here's two ways I've managed to fix it
- Disable auto updates, and then close the launcher via task manager
- Spam install a ton, then close the launcher via task manager and it may let you update after that
reboot your pc and try again as admin
well i tried clearing out my drivers and updating everything and reebooting just for the same thign to show up and not work
i have clicked install anyway several times
this brownhaird individual is driving me crazy
Do you own this pc?
yes
Is it windows 10 home, pro, or other?
You must allow 3rd party programs to be installed in the settings
chooose change my app recommendation settings
fixed it
Hellothere, how can i report a cheater ? i've a video proof
ty
There are no ways to report cheaters other than on the death screen ingame.
there is not any support to send a ticket ?
no
ty
reboot and try again
okay
My friend is having an issue updating the game, the second he clicks the update button, it looks like it immediately updates but nothing happens. A reboot, trying to downlaod the launcher again from the website, and running as admin all havent worked. Can someone help?
??launcher
Hello! Currently the launcher seems to be having some issues, here's two ways I've managed to fix it
- Disable auto updates, and then close the launcher via task manager
- Spam install a ton, then close the launcher via task manager and it may let you update after that
The second one didnt seem to work, for the first one is auto updates in the launcher settings
never mind he tried spamming some more and it worked, thanks man
Is there anyway to play EFT without disabling this enforced kernal stack protection in Windows defender ?
I'm playing on windows 11, on a gaming setup that came out a year or two ago, and the game just refuses to launch.
The game requires direct access to the cpu and memory. Unfortunately you must disable that feature. It also breaks many other games' anticheat from what I heard.
Ahh okay thank you. I guess the alternative is to run another type of anti virus in the background on top of defender in the off chance thing slip past while surfing the web?
The kernal stack protection is not related to active scanning in windows defender
It's a special feature that prevents access to memory
Hmm alrighty then! I'm just anxious because this is my first experience with pc gaming. I'd been dying to play tarkov forever and for a while I had that feature disabled, until I read a little more about it.
I suppose I'll be doing more research! Thank you for the hasty replies
I havent played tarkov in a bit and I dont remember my email i used for my accound, is there anyway I can put my in game user somewhere and they can shoot me a email?
Support can't just hand out emails. If you start the launcher it should show the first letter of it though.
anyone keeps getting a “server connection lost” message? basically my wifi is completely fine, good ping, however on some random games, i’ll get a server connection lost@message and get kicked out of the game, when i try to rejoin it just keeps looping and the same message pops up. when this happens, i don’t have any ping or packet loss it just disconnects me. anyone know a solution?
when event going away
literally just dropped dead 45 seconds into my raid, kill screen has no killer. anyone have a idea of wtf happened?
bro when is the eft arena beta gunna start
Anyone else having trouble updating their launcher
damn closed my launcher and that doesn't even wanna open back up
does anyone know why when i open tarkov, nothing happens so i have to press play again. Then later after finishing tarkov and opening other games the tarkov loading screen juust randomly pops up and goes again for no reason and there is no tarkov in task manager how is this possible?
Hello friends, I am trying to join the ets program. I am encountering an error like in the picture. I've been playing for 5 years without a break, I reached level 50 this wipe.Can anyone help?
Im trying to update Tarkov but it wont update I've tried re installing the launcher or restarting my pc but it wont update can anyone help?
??launcher
Hello! Currently the launcher seems to be having some issues, here's two ways I've managed to fix it
- Disable auto updates, and then close the launcher via task manager
- Spam install a ton, then close the launcher via task manager and it may let you update after that
Use the launcher as admin too
hey i just found a GP-5 in raid and when i got out it said its not found in raid but i killed a scav for it and all the items i grabbed off the scav werent found in raid has that been a known issue?
did you get a run through
that will be why yes
help
please show the error
my discord bugging
battleye launcher stucks at updating]
please send a screenshot
help
start the launcher as admin and repair
how do istart as admin
nvm
@slim spruce my game still won't repair it just stays as 0%
please be patient
Any Idea or are the Server down for Dreamhack Beta Tester ?
Are you at dreamhack?
I was at Dreamhack. I played today aswell home but now its not working anymore
It should only work at the dreamhack area.
Okay, it's a shame then I guess I'll have to wait
Try again later.
Okey 🫡
I'm having the same issue, how did you fix it?
Oh go to settings on the bottom left of the home thing
Go to system>Apps and at the top of apps there should be a drop down menu that says select which apps
Set that to anywhere
hi guys i am having issues updating tarkov... Tried to reboot, that doesn't work any fix ideas without redownloading the game? Starting it as admin does not work as well
thanks, that worked for me too.
are tarkov purchases not ready atm. ?
??launcher
Hello! Currently the launcher seems to be having some issues, here's two ways I've managed to fix it
- Disable auto updates, and then close the launcher via task manager
- Spam install a ton, then close the launcher via task manager and it may let you update after that
npnpnp
Thx
did it work?
trying it rn
that didnt work
ohh
spamming and closing the bsgLauncher processes works
thanks alot
very good
i cant log into my account ive tried changing my password but when i try and log in on the website it just tells me "maximum attempts reached" and kicks me out for an hour. ive tried changing my password to the one i normally use but it says i cant because im already using it. i know im putting in the right details can anyone help
I cant update the game. In the launcher when I clickk the update button it greys out for a second, the downlooad starts, and then the download stops and the update button lights back up. plz help
this should be leftovers from a previous event and not unlockable anymore
start the launcher as admin and try again
i no longer have my old email address that I use for my BSG account. i therefore don't receive the secure code and can't log into my account. can i somehow change the email address?
You need to contact support either on the website (if you can log in) or at support@battlestategames.com
wtf is this? everytime i try and build this certain mutant i get this shit
please do it manually
Hey i cant get into my account even though ive ressetted the password numerous times
What do you see?
213
A timer on the button?
yes
You must wait and try again later.
What error?
auth error 213
What error when the timer is not there?
Wait the timer and then log in with correct credentials.
When the timer is up show me the error when you log in.
even happens on the website
even with email
wait the timer and use the email
no worries will get back to you in 24hours
😭
but why was i able to login with it 2 days ago and now i cant with login
nevermind its still in beta
I can't update my game for some reason, how do i fix it?
0:10 1:48
yo idk why but i cant update the game
Redownload the launcher if your internet is fast enough for that to be quick. That usually fixes that problem for most people
??launcher
Hello! Currently the launcher seems to be having some issues, here's two ways I've managed to fix it
- Disable auto updates, and then close the launcher via task manager
- Spam install a ton, then close the launcher via task manager and it may let you update after that
yo thanks man from yesterday its working now

alr ill give it a try
@fallen ermine use #discord-mod-mail
It wont let me updadse y game and i dont know how to uninstall
??launcher
Hello! Currently the launcher seems to be having some issues, here's two ways I've managed to fix it
- Disable auto updates, and then close the launcher via task manager
- Spam install a ton, then close the launcher via task manager and it may let you update after that
And run the launcher as admin
Running the launcher as admin did not work, and it wont let me install spamming upadate and closing through the task manager.
got it. The auto update worked.
Hello! Currently the launcher seems to be having some issues, here's two ways I've managed to fix it
- Disable auto updates, and then close the launcher via task manager
- Spam install a ton, then close the launcher via task manager and it may let you update after that
How do you get rid of the unknown toxin posining?