community-support

[strong brook]

Checked file integrity

I'll try to reinstall the game

[quiet summit]

I mean, we can try some blind jabs to fix your game if you want

Might be fruitless

[strong brook]

I'm up to anything at this moment. If it's not a problem i would be thankfull

I'll try to reinstall the game at first

[quiet summit]

Pagefile

You can try and set your pagefile size on your SSD.

Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under performance hit settings
Advanced again, and change the paging file size
Select an SSD drive
Untick automatically manage paging file size for all drives
Use 16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.
After that, restart your computer and give it another go

Keep in mind this will take up some extra space on your SSD for as long as you have that volume on

This will also very slightly decrease the lifespan of your SSD
Modern SSD’s will barely be affected (might even not be affected)

Don't reinstall yet

Try these first

Game settings wipe
Navigate to the following directory
C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings
Delete all files in that directory
Then go to your launcher and verify integrity

[strong brook]

Kay

after setting 16000 minimum and 25000 maximum paging file size no stuttering at this moment

Only having low, stable fps at 30

My laptop temp is lower as well

And ram usage went up from 4400mb to 6300mb

[quiet summit]

Ram usage went up too?

[strong brook]

Guy above said with worse laptop he has way higher fps so it;s weird as well

[quiet summit]

[strong brook]

Yep

[quiet summit]

I freakin hate laptops man

[strong brook]

It's currently almost at 50%

[quiet summit]

That's good though

[strong brook]

Yeah it's weird

My last time buying laptop

[quiet summit]

[strong brook]

Got ok specs but on lowest setting got 30 fps lol

Better buy ps3

haha

Thanks for help tho

At least i'm getting somewhere

[quiet summit]

So you're still running 30 frames?

[strong brook]

Yeah

[quiet summit]

But no stuttering

[strong brook]

Yes

[quiet summit]

Did you have good frames prior? Or

[strong brook]

And my l;aptop temp is 20 degrees celsius lower ❤️

Whatchu mean by good frames?

In game settings?

[quiet summit]

60+

[strong brook]

Got at 60 max

Every in game setting is at the lowest

[quiet summit]

You were running at 60 prior?

Or it's always been low

[strong brook]

Only now i got that low fps

Before it ran from 30 to 100

and sometimes higher

It looks like setting everything to the lowest doesn't mean anything

in my case

[quiet summit]

Well, now that your stutters are gone

Try and crank your settings higher

Sounds backwards but

Give it a shot

Also did you try and reset your game settings?

Game settings wipe
Navigate to the following directory
C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings
Delete all files in that directory
Then go to your launcher and verify integrity

[strong brook]

Sure i will

[strong brook]

Game runs great man

[quiet summit]

Actually?

Shapowie

Double blind fix

double success

[strong brook]

set me settings to mid

I'll check once again and tell you my fps on mid settings

no stutters no lags

30 to 60 fps

I am feeling these drops, it;s not a smooth gameplay

i'll chceck higher settings

[quiet summit]

mmm.

There's also been a issue of low frames for .13.1 so it might not just be you

[strong brook]

Okay

Man i'm thankfull

Thank you really much for taking your time

[quiet summit]

Absolutely! It's what I'm here for, hopefully your frames get beter after the new patch comes out

[low wharf]

Hello Someone can help me? I need to change my email of Tarkov

[quiet summit]

No, not here - Account issues may only be resolved via the main website via support tickets (Through profile) or a direct email to support to [e-mail]

[neon plume]

Please fix something, the teammate dogtags should only be worthless and not in-raid if they were teamkilled. It's disconcerting to have my team get killed by some PMCs (not on my team), only to grab their tags but them not being worth anything just on the basis that they were part of my team that were unlucky enough to die.

The patch notes when this was implemented seemed to indicate that it should only be when they're team killed. At least that's how it read to me.

[tropic moon]

Any mods avaliable I need some help quickly

[elfin shard]

Anyone know how to fix Failed to initialize BattlEye Service: Driver Load Error (1450)
Never had this error, was working perfectly fine yesterday

[cobalt raven]

how can i fix this? its doing this everytime i try to join a raid

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/446

https://www.battleye.com/support/faq/

[elfin shard]

Tried and sadly did not work

[slim spruce]

Do you have the core isolation enabled?

[elfin shard]

No, how would I do that

[slim spruce]

Start > core isolation

have both of those disabled

on windows 10 you only get 1

[elfin shard]

Already off

[slim spruce]

If they are disabled make sure all windows updates are installed

[elfin shard]

Updated that as well

[slim spruce]

Also, are you on a virtual machine or linux?

[elfin shard]

Just WIN 11

[slim spruce]

You tried the solution on this page and it really didn't work? https://www.escapefromtarkov.com/support/knowledge/446

[elfin shard]

Yeah

[slim spruce]

The first thing with 1450?

[elfin shard]

Yep

Never had this issue until today

[slim spruce]

Added ownership of that folder?

"Set all available permissions for the current user for the folders with the game and the launcher (folder properties, tab "Security")."

full access for those folders?

[elfin shard]

Yep

[slim spruce]

this for your windows profile and system and administrator for the launcher folder and game folder?

[elfin shard]

Yes

[slim spruce]

If so, you ran sfc /scannow as admin in cmd prompt?

[elfin shard]

Yep

[slim spruce]

it said it can't fix some?

[elfin shard]

Yeah

[slim spruce]

So it really said it found some errors but could not fix them?

[elfin shard]

Will runi t again, give a sec

[slim spruce]

If it says it could not fix some run this in cmd as admin

DISM.exe /Online /Cleanup-image /Restorehealth

then run sfc /scannow again

[elfin shard]

Its fixed now

[slim spruce]

ok cool

[elfin shard]

Thx for the help

[quiet summit]

[lofty bay]

can you help me ? we were illed on labs... and he is streaming live atm with seeable cheats! ....

[quiet summit]

DM me id

[lofty bay]

i dont care about loot but pls ban him...

i dmd you with link

Thx for quick help!

[quiet summit]

Fasho

[hidden swallow]

Is playing with vpn allowed or not?

[slim spruce]

It's not against the rules but the ping usually makes it unplayable.

[boreal ruin]

I came back from a 2 month break and my game keeps crashing idk why, it never used to do this and nothings changed except ive updated the game

[proud meadow]

does 11gb usage of my VRAM is normal?

[slim spruce]

allocation doesn't mean usage

[proud meadow]

and another problem i have high packet loss like 27-32%

[spice widget]

@slim spruce i have big question I need a answer for if you don't mind

[slim spruce]

Ok

[spice widget]

In tarkov if you have insured stuff does the timer before it's deleted go down while your offline? Or only when your online

[slim spruce]

While you're offline too.

[spice widget]

Damn. Ok well thank you

@slim spruce how long is the timer exactly?

[slim spruce]

Depends on the insurance

[spice widget]

Sorry for pinging twice now

Prapor?

[quiet summit]

It tells you before insuring

Return window, cost, and claim window.

[dreamy estuary]

For prapor you have 24-36 hours before you can claim the insurance and 4 days after that before it expires and the items are deleted. For therapist you have 12-24 hours before you can claim insurance and get 6 days before it expires and gets deleted

And not 4 or 6 days from the time you log in for the first time since the insurance comes back

[shrewd verge]

anyone else Dsyncing while in raid? Seems like every raid im disconnect

[buoyant shuttle]

has anyone had their game freeze on startup and stay like that for like 20 minutes? it happens every time i start the game, sometimes it doesnt start at all

[spice widget]

@dreamy estuary oh cool thank you,

[copper bloom]

Whenever I am in a raid, my GPU constantly stays at 100% usage and my CPU at ~30%, is this normal?

[loud moss]

Specs and settings

[copper bloom]

Cpu - i7 8750h, gpu - 1050 ti , just upgraded ram to 16gb 2666 mhz ddr4

[loud moss]

Sounds to me like your specs are just struggling.

[copper bloom]

I mean, they are old, but they did more than decent till this wipe

[vivid condor]

im getting 7 fps

when i noramlly get 60

it does not go over 7

[elfin beacon]

Quick question, when did Tarkov suddenly start using 8GB of VRAM??

[magic terrace]

how can i reset graphics settings

[elfin shard]

Anyone know why my tarkov opens, and then closes instantly

[west shore]

i havent but x3d processors are EXTREMELY great at running tarkova s they have a SHIT ton of 3d cache im pretty sure thats what it is and its great for tarkov

[west shore]

gonna repost cause its taking a while >
since i upgraded to 16gb ram my game has been running like alot worse than before
fps the same but when i shoot or open my inv on say lighthouse i freeze for up to 5 seconds
when i had 8 my pagefile was obv being used more but it felt alot smoother and i could play better
i could watch yt without lag and play on med settings now i barely can

plis hlep men 🙏

[stiff hollow]

my tarkov launches and everything but i cant see the game in itself.

[ashen prism]

Hey how do i get my fps to say inf with low latency on in settings ? cant seem to get it

[frozen schooner]

anyone knows how to fix crashes ?

[vivid briar]

inf in the stash?

enable vsync in game and disable it through control panel

[slim spruce]

@clever hull use #discord-mod-mail

[gentle vector]

any idea this is happening why is it so blurry

only on labs

[loud moss]

full specs and picture of your settings

[light epoch]

Currently having multiple issues that prevent me from playing the game
"loading loot" takes forever, 15 minutes usually, even on factory. updated bios, chipset, gpu and that cmd thing they ask you to do, but nothing worked
even when the loading loot finishes the game aborts and disconnects me, i was able to get into one game of customs but i stuttered for 5 seconds at a time and the game eventually kicked me out (battleye error)
ive reinstalled the game and rolled back windows update but nothings helped

[slim spruce]

what battleye error?

[light epoch]

unfortunately cant remember, is there a log folder i can check

[slim spruce]

not really

[light epoch]

I FOUND THE SOLUTION
turning off windows defender and firewall fixed my game

[novel star]

''Only 120'' be happy with that 😄

[light epoch]

experiencing even more issues now, disabling windows defender worked for 1 raid but attempting another one uses 100 percent of my memory and fails to connect

[vestal hawk]

who should I contact if my email address doesn't exist when I try to reset my password?

[slim spruce]

If your email has tarkov or bsg emails in it, email [e-mail]

[pallid geyser]

what FOV ya'll recomend? for best performance???

[loud moss]

max

[pallid geyser]

thank you

[tulip terrace]

redownloaded the game but now i cant find the launcher any tips? i dont see it in the file folder

[slim spruce]

You can't redownload the game without the launcher

default location is C:\battlestate games\bsglauncher

[tulip terrace]

i downloaded it earlier and it had auto opened the launcher before i hopped off to do stuff, i tried the options that say applications in here but either it went straight into the game and wanted to boot me or just gave me a small error in the bsg tab it only showed eft folder

[slim spruce]

You must start the game with the launcher or it won't work.

Go up one folder and there should be bsglauncher

[tulip terrace]

it wasnt showing so i went ahead and reinstalled the launcher, idk what happened i downloaded it earlier played some tarky, got off and then launcher was full blown gone i got it working now, thanks for the help though i was just really confused

[slim spruce]

[stone spade]

hi my friend just brought the game and he has not yet recieve the veryfication code can someone help please

[vivid briar]

Doesn’t max FOV deviate your shots slightly

[brisk pecan]

Tarkov is work but it don't make any sounds
There is no sounds and no mic input i have no idea how to fix

[somber rover]

what settings

[snow aurora]

sporky bud what is that link in your bio

[somber rover]

interesting link

[west shore]

since i upgraded to 16gb ram my game has been running like alot worse than before
fps the same but when i shoot or open my inv on say lighthouse i freeze for up to 5 seconds
when i had 8 my pagefile was obv being used more but it felt alot smoother and i could play better
i could watch yt without lag and play on med settings now i barely can

[frozen schooner]

anyone knows why i get crashes i have decent pc

[hollow raft]

I know maybe not the best solution but lowering object LOD quality and overall visibility seriously reduced the amount of those issues(at the cost of render distance of course)

[west shore]

@snowywowiee at the lowest always have been

Idk what that @ is I probably fell asleep on my phone

Ty though

[somber rover]

when you upgraded did you replace your old sticks or put new ones in alongside your old ones?

[warped crest]

Has anyone had microphone issues when loading into raid? I notice that when it goes 'loading loot' my discord mic cuts off and so does my in game one. work around is to unplug usb and replug it in but game mic doesnt come back, only discord does. This only happens in tarkov.

[loud moss]

Turn off voip

[warped crest]

But how do I talk in game?

or is that the work around? turn voip off and on again in game?

[west shore]

I talked with sesame, i took old ones out

[rain fog]

Every single death i see my opponent staring where i ran from, i dont understand why i still have so much desync, can someone look over a few clips and try help me fix the issue

[feral estuary]

Anyone has connection issues since last patch? Cleared cache, checked integrity, manually choosed different servers (with lowest ping 13ms). And i cant even get into raid, map loads and instead of "deploying" i instantly get "server connection lost" (everything else works fine, from dowload speed to ping to other servers)

[west shore]

How much ram you got?

[feral estuary]

only 16

and that havent been problem so far. Yea... i dont have the perfect possible performance, but it was running ok

[west shore]

Any background apps? I had 8 and if i ran too many i would DC, turn everything off but discord and try

[feral estuary]

just discord.

[west shore]

Weird, when i had too many i would randomly dc every 2 raids even before i deployed

Not sure then mate, sorry

[feral estuary]

Probably just gettin tarkoved. What can i expect from this forbidden spaghetti code dissaster

[hollow raft]

Similar issue been happening for the last three years with tarkov. everyone calls me crazy when i ask for help. easiest solution is to open "sound mixer options" in windows settings and be ready to fix your input and output if it happens

[quick surge]

Is it impossible for anyone else to run Lighthouse or Streets of Tarkov without your pc shutting down or being very very laggy? I cannot run either maps at all.

[robust onyx]

My tarkov account got hacked

the fucking russian guy hacked my email, and changed my password now i cannot change anything

[slim spruce]

Do you have access to your email?

[warped crest]

thats disappointing .. lol

[versed grove]

Can I ask. How to level up traders rep without missions

[icy vortex]

you dont you need to do quests to get rep, or buy EOD and get 0.2 rep on each trader but you wont get more

[slim spruce]

There's not really other ways.

[versed grove]

@slim spruce ok thanks

@slim spruce what if task doesn't pop up for a trader. Like peacekeer

[slim spruce]

You unlock peacekeeper tasks after friend from the west on skier

[robust onyx]

i can't log in to tarkov at all

[slim spruce]

You need to focus on your email now or the account is probably lost.

Can you log into your email?

[robust onyx]

i changed my gmail password

yes i can log in to my gmail

[slim spruce]

They have added email forwarding to your email so they get emails anyways.

You must remove that.

[robust onyx]

I know

i did remove it

[slim spruce]

Once you remove that you can reset your password on tarkov and then they don't have access anymore.

[robust onyx]

he got access to it before i remove it tho

[slim spruce]

But the damage is most likely already done and the account will be banned if he cheated on it.

[icy vortex]

ye same happened to me if you dont have proof they took it you are not getting it back so get some proof if you can

[slim spruce]

They don't take proof it's hijacked.

If someone cheated on it, it's banned.

You are responsible for account security.

[robust onyx]

they do. it happened to me on my old gmail account

[slim spruce]

I've never heard of it, and that goes against their policy then.

[robust onyx]

he got the email to change password on my tarkov account from forward emails and then he put the emails in trash

[slim spruce]

I'm talking BSG and Battleye.

[icy vortex]

true, it was my mistake i didnt have it secrued :D so ye you are right

[robust onyx]

they did, i lost my gmail when it got hacked then i emailed them to change my gmail.. and they asked of the payment data that im the owner of my old account. and they changed it after one week

and now the second gmail the russian guy got hacked

[slim spruce]

I'm talking about a banned account, not an email change.

[robust onyx]

oh

idk about banned but email changed yes

[icy vortex]

@robust onyxwell gl with your account because its most likley flagged

[slim spruce]

@robust onyx don't post personal info, discord tos

[nova crystal]

arh...

why i have such issues?

[icy vortex]

just altF4 and you will be back at your stash

[robust onyx]

i wonder why we don't have contact support from battlestate in this discord

[slim spruce]

Because it's not secure. Emails and tarkov accounts people can't make fake accounts to pretend to be others.

[robust onyx]

i mean everyone have his payment data, they would ask for info to make sure that he's the owner.

[icy vortex]

takes too long to do with how many players there are

[robust onyx]

it took me a week to change my email after giving them a lot of information..

and i just changed my tarkov password and fuck that russian hacker

[icy vortex]

a week man im sorry to say this but i think your account is either sold or the guy cheated on it :/

but a week is a long time for that, but yk they have to be sure its you

[robust onyx]

I mean my old gmail gone now, cause i made new gmail and switch all my gaming accounts etc.. to the new one.. but i couldn't change tarkov email to it because i already used it to contact them

which is stupid, with my respect.. but they need to work better on protections

[icy vortex]

well you can get a second email attached, onetime use codes, seecret questions so tbh they got it ok

[shrewd verge]

been happening to me. go into raid with o ping then all of sudden 500 ping and then dc, im hard wired and have nothing but discord in background happens at least 2x a raid if i make it to the second one and i have 32 ram

[robust onyx]

yeah i did enabled backup email.. but that didn't work for me because i didn't get any email from my gmail that im using now as main one

[icy vortex]

load on the map in offline runaround a bit and then try it on your scav, if that doesnt work try changing your DNS to 8.8.8.8 and 8.8.4.4 that helped me... and make sure you have XMT on since you have 16gb or ram from what i read

[delicate pasture]

During the 'Loading map' phase, when it reaches 30-40% it juust freezes. I can't do anything. I can't even tab-out or alt+f4, I have to open the task manager with ctrl+shift+esc and then I have to navigate with the arrow keys since the cursor is still focused on the game... The freeze occurs about 50% of the times I try to start a raid, I can't play anymore because of this, it's so frustrating. This started happening with the wipe last summer, anyone know what might be causing this?

[slim spruce]

What is you ram usage during this?

[delicate pasture]

around 70-80%

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[delicate pasture]

iirc i tried that a couple of months ago, but ill check it just in case

the url just gives me DNS_PROBE_FINISHED_NXDOMAIN

@slim spruce ok I found it, I had apparently set it to 21000MB min and 21000MB max, dunno if that's what maybe caused the problem? anyway i changed it to what you said, will do some games and see if the issue persists

[slim spruce]

Ok

[delicate pasture]

appreciate the fast response btw

[obtuse fog]

i have played Vigor and LostLight a decent amount and got failry good on them, plus i use to be pro in apex so i have good game sense.

the reason i said all that rubbish is because im asking for adice on what pre order bundle i should buy? and please explain how they are better

(money isnt a problem)

[slim spruce]

You can always upgrade for the difference in cost, so there's no problem to starting with the lowest standard eiditon and upgrading to EOD later. You just pay tax again.

[obtuse fog]

do they take away the cost of the previous bundles

[slim spruce]

If EOD is 150, and standard is 40, you pay 40 and then you can pay 110 for eod later.

[obtuse fog]

so youre only paying £20 more for an example

thank you i understand

[slim spruce]

[delicate pasture]

I'm afraid this didn't work, queued for woods - worked just fine. Did a scav afterwards, it froze immediately - it got to 1% on 'Loading map' then it froze...

[slim spruce]

verify integrity of game files in the launcher

[upper pelican]

How can I stop server connection lost cause it’s been 20 minutes of loading and everytime I’m about to play it says server connection lost and I have to re load

[slim spruce]

20 minutes of loading on what? loading loot?

which part are you stuck on?

[pallid yew]

Is there a way to get help from BSG about a account that is not able to login ? They do not answer support tickets

[slim spruce]

What error?

[pallid yew]

It can’t ever find his account . Says the account does not exist . But he bought the game from the same email . He has the receipt and I remember helping him make the account . He played a couple times before the wipe that just passed @slim spruce

[upper pelican]

No I mean I’ve spent 20 minutes just loading everything then it says server lost connection then I try to load back in stuck in the loop for 20 mins

[slim spruce]

This is a rare issue. Please email [e-mail]

[slim spruce]

you tried everything on this page, to be sure? https://www.escapefromtarkov.com/support/knowledge/439

[pallid yew]

@slim spruce we have both been emailing them for weeks with no response.

[slim spruce]

On multiple emails?

[pallid yew]

Yes

[slim spruce]

When was the last email sent?

[pallid yew]

A week or so ago

[slim spruce]

make a ticket in #discord-mod-mail and I'll escalate

[pallid yew]

Thank you

[rich wave]

hello, i am new here and need help

i purchase the game a few days ago and cannot play until now because of this error that many people have too, anticheat connection lost or unable to connect

i tried everything i could, i googled and none of the internet ways have worked, i already send ticket but im not very trusting in their help so i have come here to see if anyone have the same error and succesfully repair that error

[icy vortex]

reinstall anticheat

[slim spruce]

Try disabling the antivirus and windows defender first

[rich wave]

already tried both

i reinstall the game about 5 times

[slim spruce]

tried things on this page? https://www.escapefromtarkov.com/support/knowledge/439

[icy vortex]

try to uninstall these 2 and then in the launcher check the integrity of the game files

[azure anvil]

why you censored date modified 💀

[rich wave]

already tried that man, im desperate 😦

[icy vortex]

not my picture 😂

[icy vortex]

try to ask BE suport

[slim spruce]

Don't ask BE support.

[icy vortex]

how come ?

[slim spruce]

The problem if you tried everything on that page have 2 possible causes.

If none of that really didn't help, the problem is likely either a lack of ipv6 from your internet service provider (you can check for this at whatismyipaddress.com or other sites like that) or you are on a dual stack lite connection (which means you have a shared ipv4 address but a unique ipv6 address. This is hard to know if you have because you can't tell.) The tarkov servers require a dual stack connection which means you have a unique ipv4 and ipv6 address.
If either of these is the cause you will need to either turn on ipv6 on your machine locally (might help, might not, seen many results) or you must contact your isp to get either ipv6 support or dual stack regular connection and not dual stack lite.

This problem is unique to tarkov.

[icy vortex]

so there is no direct fix its a problem with his internet ?

[rich wave]

could be... let me see

maybe the preparation for the new wipe is making the servers a little instable

[slim spruce]

??ets

[acoustic sapphire]

To participate in Early Test Server (ETS), you will need to apply for registration through a special form in the launcher, after which the participants will be selected. To participate in selection, you will need an active copy of Escape from Tarkov. https://www.escapefromtarkov.com/support/knowledge/422

If you have access to the ETS, you can join our discord via this link. You need to be logged in on the website for this link to work as it verifies you have been given access to the ETS. https://www.escapefromtarkov.com/news/id/177

[slim spruce]

You can't talk about it here, it's very strict.

Please see the server

[rich wave]

i agree my pc is slow in loading screens but he runs the game very well the error ocurs 2 minutes after i get into the match

[rich wave]

im gonna try this again see if the error ocurs in factory with is a small map, because of what i see on the website, it can be my pcs fault

i pray that is not because if it really is the problem i will not be able to play until i get some upgrades 😦

thanks for the help !!! 😄

[vivid briar]

Has anyone used the EPOS H3 headset, if so how is the audio with those headphones in tarkov and is there any issues with them? (real life headset/headphones)

[rich wave]

The game asked for repair after i deleted those itens and now the game dont even launch 😔

Im reinstalling again, and after it finishes i gonna try play in other internet provider

If that doenst Change anything Im afraid that i Will have to give up 😢

[slim spruce]

#discord-mod-mail next time please

[fiery canopy]

i bought tarkov edge of darkness edition but when i look at my account now it says that i havent owned anything but i have to reciept email if that helps

[slim spruce]

please contact xsolla if you paid but didn't get the game on your profile https://help.xsolla.com/purchases/i-did-not-get-my-purchase

[fiery canopy]

ive played it but i got a new pc and when i logged in it said it dont own do i still contact them?

[slim spruce]

The most likely cause for this is the wrong account.

Check the email inbox for ones from battlestate or xsolla

[fiery canopy]

i did earlier and its the right account. Would i just email BSG?

[slim spruce]

Did you buy the game on the website or a key website?

[fiery canopy]

on the escape from tarkov website

[slim spruce]

This is the launcher direct download https://prod.escapefromtarkov.com/launcher/download

If that doesn't work you are most likely on the wrong account. If you are sure, though, you should contact bsg first if the charge is not reversed with xsolla.

[sonic dust]

be honest is that a virus link?

[proud meadow]

is it normal that i have 60-80% gpu usage?

and i had 70-80fps and now i have 40-60

[normal mural]

Hi. Anyone else getting alot of unity errors? Games pretty much unplayable for me, i had 2 errors in one game allready..

[slim spruce]

It's escapefromtarkov.com ? What do you mean?

[whole ridge]

whens wipe?

[icy vortex]

you think a mod will be posting viruses :D and like he said its escapefromtarkov.com its their domain

[urban egret]

is there a new event going on?

[full timber]

probs, your cpu is likely getting cained instead

[lilac heron]

payed 50 euros for the game and its unplayable very nice company, I thought of buying edge of darknes but no fckn way

[young aspen]

what to do if I pre-ordered escape from tarkov in ukraine but came to a european country for a while and can’t log in to my account in the launcher escape from tarkov can i play without updating my pre-order version

[quiet summit]

Is it giving you an error code?

[young aspen]

yes

this is error 208

[quiet summit]

What game version do you have, do you know?

[young aspen]

STANDARD EDITION

[young aspen]

where is it?

[young aspen]

where is this function

[quiet summit]

It's when you buy the game

lol

You can check your game version on the website via your profile

[young aspen]

bruh

Region: Russia and CIS countries

BRUH

[wise heath]

Hi guys
Currently strugling to even enter a raid , SCAV or PMC, no difference, the game never enters the Raid but keeps Loading (currently +5 min) for a SCAV run

What am I doing wrong?

[quiet summit]

Well, what are you getting stuck on?

[wise heath]

Well, that's the thing, I can't tell
My PC becomes slow and unresponsive, when loading the Raid and then disconnects me from the Raid, so I re-enter the Raid... My computer then restarts loading the Raid and suddenly turns pitch black
I then have to CTRL+ALT+DLT to shut down Tarkov, to even interact with my PC again

EfT EoD edition
Autopick Servers

Windows 11 (Updated)
Version 22H2
OS Build 22621.1928

Processor Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz 3.00 GHz
Installed RAM 16.0 GB
Device ID BB4FEF12-219E-45EC-955C-205A6A594B0A
System type 64-bit operating system, x64-based processor

NVIDIA GeForce RTX 2080

[wise heath]

Got any ideas?

[marsh carbon]

@wise heath Check Memory and CPU usage

[wise heath]

And how does that solve the problem?

I was able to run it earlier?

[vivid briar]

why does my 3060ti sound like a windmill while playing tarkov?

never happens in any other game

[vivid briar]

because ur gpu is being used a lot in tarkov and in other games its not being stressed as much

[final heron]

Is BSG delayed on their email response times? I have been waiting for 8 business days for a reponsel. 12 days in total.

[vivid briar]

they never do

answer them

[warped agate]

Any idea how to fix this? Has happened three times now during raid

[vivid briar]

its like dming a huge celebrity and waiting for something back

[raven canopy]

??wipe

[acoustic sapphire]

The latest wipe was <t:1672209000:R> (<t:1672209000:F>). The upcoming wipe date has not been announced. ||(??wipedates)||

[west shore]

the fuckin mfd isnt FIR even though i found it in raid this raid so im 100% sure it wasnt from previous raids cause i just took it out of my doc

like everything else is

this might not be requiring of support but come on

100k gone right there cause of a bug or some shit

[keen minnow]

i keep getting the "server connection lost" ive been getting it ALOT the past couple days and it is very annoying. my internet connection is very good (30mb/s download speed) yet it still happens consistently. i tried verifying the game files, change network cable, restart and update my pc and so on. can someone help with possible solutions?

[stiff rune]

you're obv experienced so i assume it wasnt a runthrough, never heard of any bug doing that, but ofc im not gonna say its impossible. Most likely your brain just skipped a raid or sth similar, it happens to everyone at some point, either way that really sucks dude, i'd def be pissed

[west shore]

nah it was 100% that raid in my docs and i left at 11 mins

[rancid rapids]

how do i change my Email for my account?

[stiff rune]

aight fair enough, that sucks. If you have it on video it might be helpful for devs trying to fix it, but if we're being real it probably wouldn't do much in terms of debugging, even when ignoring BSGs reputation

[west shore]

i dont have a clip i dont clip anymore but 100% sure, but hey its good

[slim spruce]

You can't on your own. You must contact support.

[lilac heron]

is this sht company planning on fixing the game?

[shrewd verge]

Been happening to me also. Do you have frontier internet by chance?

[torn latch]

I keep getting disconnected from every raid before I even join

"Server connection lost"

3 raids in a row, lost 3 kits.

[hollow raft]

💀

[limber tulip]

happens so much but haven't reconnected even once

[winged urchin]

Hello, I need help, I got an error 229 and they sent me an email that my account had been blocked, the problem is that I don't know why my account has been blocked, I'm from Peru.

[final heron]

is it a permanent block/ban

[winged urchin]

Yes, I get what happened on July 14, I just realized today since I stopped playing for a few days.

[final heron]

same thing happened to me in February, your account is pretty much gone, dont even expect a email back ive already been waiting months for a response

[winged urchin]

and what did you do? my account is an EOD version

😦

[final heron]

my account was EOD aswell, my account was permabanned for breaking 6.1.4 but I didn't do anything to get me banned, it was just a false ban in the huge ban wave. I emailed them 5 times using both of their support/info emails, I emailed BattleEye if that couldve been the issue, and I put up to 20 support tickets on the BSG website but I got the stupid ass bot message everytime. I didn't get a single reponse and likely never will. Ive been waiting since February 28th.

[final heron]

Just say farewell to your account unless something miraculous happens

[meager rampart]

And regarding that issue, he is my friend and I would like to know if they really completely ban his pc/laptop to stop playing in said objects or would he have to buy a pc/laptop again to be able to play again

😦

[final heron]

I myself wasn't pc banned so I can play on other accounts, if could be different for you but I think he should be fine

[meager rampart]

So we can only know if he can access another account, for example mine, and that he can play quietly or that he is completely banned from his PC.

[final heron]

yea pretty much

i currenntly play on my friends account that doesn't play the game anymore and i have had no issues

[meager rampart]

oh I understand thank you very much for having answered us, at least someone did answer no like those who really have to answer, thank you very much at least you gave us a little light of hope

[final heron]

you have a little hope but not much

[mint leaf]

Why is it hard to spot People in tarkov they are like camo

[cosmic sleet]

Where can i enter the code LPLMVYP14YXKCYC8ASaU bc i can only find promo codes on eft website and it doesnt work its for the looz

[modest mortar]

can someone help me I cant join the game I am getting ''the game cannot be started user action required''

[final heron]

Go to your launcher and press the drop down arrow next to your account name and then press activate code

Then copy and paste it

[shut finch]

game dead?

[cosmic sleet]

Ty

[onyx lantern]

hi guys made my account today trying to buy the game and it wont let me log in says i need to finalize account ( ive done the email link and says completed) can you help please

wow i am thick missed a number in email adress logging in with sorry

[quiet summit]

[keen minnow]

i dont but they have the same type of internet to that could be the issue. i found a solution though but it is a bit sketchy

[foggy ibex]

my pc is having a hard time running eft

here are my specs:
Processor Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz
Video Card NVIDIA GeForce RTX 2060
Operating System Windows 10
RAM 16 GB

[marsh carbon]

Probably the processor

[jagged slate]

might be ram, that’s the only thing i’m seeing other than that your specs are better than mine. check graphic settings too make sure those aren’t on high because that was my issue for a sec

[marsh carbon]

And ram

[marsh carbon]

try 32gb ram, its almost a must this wipe

[jagged slate]

really shouldn’t be i haven’t had issues but i don’t run high settings he’ll just need to kick it down a bit if that’s his issue

[marsh carbon]

Yeah i said that before i saw his ram

xd

[jagged slate]

yeah that’s most definitely the issue if anything lol

[foggy ibex]

yeah rn i dont have money to upgrade my ram

[foggy ibex]

il see if any setting is high

[jagged slate]

put the preset on low, it doesn’t look that bad and it’s good for your kinda issue

[foggy ibex]

and i am on a laptop so its harder to upgrade

[jagged slate]

other than that it’s just ram

[oak wasp]

Im getting huge lag spikes but i haven’t had this issue before

[marsh carbon]

settings may help in some cases, but lighthouse and streets are gonna be almost impossible

[novel star]

does anybody know why I got only 0.01 reputation even tho I headshot one PMC as a Scav? it should be 0.04

[oak wasp]

Only if the pmc had killed an scav you get extra reputation

[novel star]

oh, ok! Thanks @oak wasp

[shrewd verge]

whats that

[hushed minnow]

i have a 3080 and ryzen 5800x and i dont get no more than 30-50 fps and last time i played i was getting 120fps + on higher settings any1 kno how to fix

[hard folio]

is there a way for me to play with my friend from the USA with out getting kick every 20 seconds due to my high ping

[royal pollen]

anyone know what the promo codes are from the recent twitch stream?

[loud moss]

in between servers/

[slim spruce]

If you are EU and friend is West Coast, you must use East USA servers

[vivid briar]

After using thermal scope on shoreline sometimes my game starts acting weird and dropping to as low as 11 fps (didnt happen in the past)
Only way fps jumps to normal is when looking the opposite direction of where fps drop happens, but still same issue occurs when I turn around

[frail hollow]

Have they fixed the low FPS on high end PCs?

[hard folio]

well i cant play on any NA server they all say 180 ms for me and in a raid its around 210

[slim spruce]

Are you on a VPN?

[hard folio]

no

[slim spruce]

What region are you in?

[hard folio]

eastern europe

[slim spruce]

It might not be possible to play on NA servers that far away.

[hard folio]

i know i get kick from all eastern american lobbys

[slim spruce]

The ping limit is around 200

[hard folio]

no there is no way for me to play with someone from the north cost in usa?

[slim spruce]

You are limited to playing within 200 ping of yourself.

[sonic wigeon]

im from eastern EU and play on NA servers with like 100 ping

[slim spruce]

That is not normal.

[hard folio]

i play central EU with 90

[sonic wigeon]

and u are from EU?

[hard folio]

yes

[sonic wigeon]

then u got some problem with internet man

[slim spruce]

You can't have 100 ping across the atlantic ocean

it's not possible

120-150 or so

[sonic wigeon]

its mooving in like 100-120

[hard folio]

i live in athens greece and on instabul torkey in other games i have the same ping as i do in the USA make it make sence

its like 560 km away

[slim spruce]

ISP routing issues

a VPN may help.

[hasty hollow]

CPU: I7- 12700H, GPU: RTX 3070Ti, 32GB-3200Mhz RAM, 1 TB SSD,

Streets can't run past 50 for some reason and I slowly lose fps the longer the tarkov session is

Is there a fix or a setting I need to change to get better fps? I have ram cleaner and only use physical cores on.

I currently have everything on low in order to get past 60 fps

[sly pivot]

My game won’t install and is stuck like this

[slim spruce]

Did you wait about 5 minutes?

It sometimes begins.

[sly pivot]

I’m still waiting lol

[slim spruce]

The usual fix to this is turning off windows defender.

[sly pivot]

How do I do that??

[slim spruce]

Select Start and type "Windows Security" to search for that app.

Select the Windows Security app from the search results, go to Virus & threat protection, and under Virus & threat protection settings select Manage settings.

Switch Real-time protection to Off. Note that scheduled scans will continue to run. However, files that are downloaded or installed will not be scanned until the next scheduled scan.

[sly pivot]

I’m not to computer savvy lol

[slim spruce]

When the game is done downloading you can enable it again.

Another option is only allowing the game and launcher folders as exclusions if you don't want to disable it entirely.

[sly pivot]

It’s working now

[slim spruce]

Ok great

[sly pivot]

I threatened my computer with hot water

[slim spruce]

[sly pivot]

[neat vessel]

if i were to buy eod, would I get everything included in the pack even though it’s late wipe? like would I get the trader rep, items, gamma, etc?

[slim spruce]

Yes, you get everything in the mail and trader rep is applied now.

[magic terrace]

anyone knows why performance been worse since 13.1 patch?

[foggy ibex]

i tried playing once offline mode and now i dont know how to switch back to online

i just see practice mode every time i want to play how do i turn off

offline

oh ok

[bitter steeple]

Hello, hope y'all are having a great day, so my friend is having this weird ping issue on tarkov well not on tarkov but every game ig, and he's got 300+ ms on most of eu servers while he's having 100+ on us, he should be having around 50 on eu, he's got a brother as well and he's got a normal ping does anyone have any knowledge about this?

[quiet summit]

Does he have a VPN enabled?

lol

[bitter steeple]

no

some eu servers are fine

only 1 server is 50 ms

the others are 300+

all of these should be below 100

[acoustic oracle]

Anyone know how to fix the loading loot bug? Haven’t been able to play this wipe. It would take as long as 10 mins for me to load loot then join the game

[tranquil latch]

https://www.escapefromtarkov.com/rating/5

ok this new thing/event how does it work? im lvl 48 but it says i need a character over lvl 15 to participate.

[grand wigeon]

Everytime i try to load in it just says "game aborted try to reconnect" what do i do

and if i confirm leave do i lose my stuff? my friend says that my guy is not in raid

[elder hedge]

yall i reinstalled the game and now cant use any of my rubles with traders... u know if this is a prewipe event or is my game just broke?

[quiet summit]

Hit fill items hunbun

[elder hedge]

youre kidding.... i bet thats it lemme try

yeah nah it says i dont havea any rubles

[quiet summit]

Send a screenshot?

[elder hedge]

ok fixed it

that took me way too long to figure out

thx cyberdyne

[quiet summit]

[fathom bane]

hey @quiet summit , having an issue with error 228. I've fixed half of the issue but not sure whereabouts to go about the second half

[quiet summit]

Waow

[fathom bane]

found your thread on the eft forum about the issue and watched the video you made.

[quiet summit]

From my video 2 years ago?

[fathom bane]

yep LOL

[quiet summit]

Alright what are we looking at

[fathom bane]

well, the first half was me selling items on flea and then taking the listing down (for two 40mm nade rounds) and i fexed their positioning in my stash

[quiet summit]

Can you also go ahead and trigger the error

C:\Battlestate Games\EFT\Logs

Then send me your latest log

[fathom bane]

yea fs

latest log to date is sending now

or "processing"

but the second half of my issue is, I bought about 450k of shorline keys off of flea, moved them into my docs case and i'm assuming there was a rollback, but I've moved every single item around in my stash (plus i have it clipped from when they dissapeared) and I fully cannot get them to come back lol

it also fully will not allow me to send the log here or in dm 😭

[quiet summit]

lol weird

I'll take a look when I get back home, you free in an hour?

Well, if you are, see you in an hour

!remindme 1h 705170902031007846

[acoustic sapphire]

:white_check_mark: I will remind you in 1 hour at Jul 19, 2023 at 21:31 UTC

[bold heath]

hello, I want to play this game a lot, but due to the increase in euro dollar prices in my country, the game is getting incredibly expensive. As a non-working engineering student, it is not possible for me to buy this game. are you able to help?

[fathom bane]

wait, looking into the error log now

it's actually now giving me coords for the item? but it's only one...

[fathom bane]

yea I'll be here, just ping me

[fathom bane]

well, update - I fixed the error showing up, but the issue of my goddamn shoreline keys being gone still exists 💀

actually nevermind. they magically appeared in my docs case as of 3 game restarts later lol

that's for the initiative to help out I guess kwon 😭

or nevermind

it's fucking back

[slim spruce]

You can email [e-mail] about this for help. You will need proof of purchase.

[acoustic sapphire]

Reminder for @quiet summit: 705170902031007846
Set <t:1689798676:R>

[shell hawk]

is there anywehre to offially report a player on the discord/

[quiet summit]

#discord-mod-mail

[quiet summit]

Alright let's see what you got

[shell hawk]

thanks man!

[fathom bane]

I actually ended up figuring it out lol

[quiet summit]

Oh good

[fathom bane]

it had to do with the item refunding from flea, and then me putting it directly into my docs case

[quiet summit]

[fathom bane]

so it wasn’t a stash slot occupation bug

[quiet summit]

Interesting

[fathom bane]

it was a docs case slot occupation bug

super super weird

never seen anything like it before

[magic terrace]

Anyone using Ryzen 7800x3D cpu?

[void night]

i got like 16 disconnects mid raid

happened out of nowhere

couldnt extract

@slim spruce you busy? or can you help me real quick please

[slim spruce]

If it's just one raid that's one thing.

[void night]

i havent tried another raid yet

i dont want it to happen again, i dont want to lose another kit because of it

@slim spruce its still happening

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/439

[void night]

i forgot that there was a faq

my bad for bugging

@slim spruce okay that site doesnt help, i looked at the server list in matching configuration on the launcher to see what the server i had selecteds ping was and servers there randomly say timed out for me every now and then

[slim spruce]

and the rest are normal ping?

[void night]

yeah, once it refreshes its back to normal ping but i think it timing out is causing the disconnects

knowing the quality of internet required for tarkov

even timing out for a second prolly closes connection

[slim spruce]

Check internet speed tests for jitter or packet loss.

[void night]

just did, 748.91Mbps down with a steady connection

4.96Mbps up

okay there were a few hiccups and it froze at the exact same rate for seconds at a time

[slim spruce]

Your problems you describe sound most likely that the quality of your internet is dropping during gameplay.

[void night]

yeah it seems like it

[slim spruce]

You can try unplugging modem/router for 15 seconds.

[void night]

but its been fine before

[slim spruce]

rebooting the pc

[void night]

windows needs update so ill do all that, if problems persist ill ping you again

i feel like i am a regular in this channel.. >.>

theres a .NET 22H2 update in this windows update, could be important

[shrewd verge]

Been happening to me ever since the update game goes from 0 ping to all of sudden 500 ping then dc, had a isp tech come out and everything is good on my side, Ive tried everything to not dc, hopefully this update tomroew will fix everytrhing, played 2 wipes just fine and all of the sudden this dc crap

[slim spruce]

@jolly kite to use mod mail your dms must be open

[jolly kite]

How do i make them open?

[jolly kite]

It is on laready

already

[slim spruce]

try per server settings in server settings

[void night]

i tried a completely different internet connection (my phone tethered) and no dcs, i restarted my internet so ill try that

no ping sessamy cos i dont think i need to

internet runs like butter now

[slim spruce]

You may need to contact your ISP as it is likely a problem with equipment.

[void night]

i mean by butter its smooth XD

yes the hardware needs replacement soon

[void night]

internet is fine, im still dcing

trying a raid on different internet again

[vivid briar]

why does my tarkov feel blurry at long distances

like what setting is it thats doing that

[slim spruce]

LOD

[vivid briar]

i have it on 2.5 tho 😭

like is that not even enough

[slim spruce]

LOD specifically makes things at a distance lower at a lower resolution.

Level Of Detail

[vivid briar]

what should i have it on 1920x1080p? just in general if u dont think about specs ect

the normal value people tend to go i suppose

[slim spruce]

whatever the specs allow, the max

[tiny vortex]

anyone else get massive fps drop when shooting in game i stay at above 120 fps but when shooting i go down to 30??????

[silent sphinx]

does anyones else game is eating ram like crazy?

[tiny vortex]

no mine dont even use half the ram

[slim spruce]

Are you using AMD graphics?

[tiny vortex]

yes

[vivid briar]

just found my specs if it helps, 3060 ti i5-12400 16gb ram (if i remember correctly the cpu is the bottleneck)

[slim spruce]

To fix this you will need to use software called DDU to remove all nvidia items. See this pin #community-support message

And follow the images exactly even where it says choose nvidia items.

[tiny vortex]

ryzen9 7950x with 6700xt

thank u

[slim spruce]

Try max see how it is

[vivid briar]

will later, thanks

[silent sphinx]

My game is using all 16gb and its causing my pc to restart or even blue screen me

Idk what to do tried a lot of things. Like a year ago the game was perfectly fine now i returned to play and i have this problem i have to play on lowest possible

[void night]

happened to me in the past, make sure your drivers are updated fully and do a health check on your ram

[silent sphinx]

everything works good i have the latest drivers and i can see in the manager the ram is going crazy when i load into map specially the tarkov streets

[void night]

turn your graphics down and try optimizing some settings

[silent sphinx]

on low setting everything works good but im confussed cuz the game was runing perfectly fine in the past

its only the ram thats causing my pc to crash nothing else the game is eating it

[tiny vortex]

after doing said steps i launch tarkov and see if it fixes it?

[slim spruce]

after a reboot yes

[tiny vortex]

fingers corssed

crossed

[silent sphinx]

do you by anychance have a fix for my problem ?

[slim spruce]

I can show you how to increase page file size.

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

This is space on an ssd used as ram

[silent sphinx]

already did it

[slim spruce]

You may need to lower your settings or resolution then.

[silent sphinx]

i have 16gbs of ram the game still eats all of it when loading into a raid

[tiny vortex]

THANK U SOOOO MUCH

ITS FIXED

[slim spruce]

[tiny vortex]

16gbs aint enough u need 32 for this generation

[tiny vortex]

how can i reapay u

[slim spruce]

Don't kill other player scavs

[tiny vortex]

ahhh see this man gets it

[void night]

@slim spruce my internet is still fine it seems but i still keep getting "Game aborted. Try reconnect."

game works on my phones tethered internet though

@slim spruce i always get this when i go offline raids too

[slim spruce]

First clear cache in the launcher. If that doesn't stop the "object reference" error go here in windows

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[void night]

okay ill try

[slim spruce]

Those ini files contain your settings, and one may be corrupted.

Worse case this error is actually on your tarkov profile and may need a bug report to fix.

[void night]

deleting graphics.ini allowed me to go into an offline raid

ill try an online raid now

[slim spruce]

Cool

That file might have been corrupted somehow.

[slim spruce]

This happens on both internet connections?

[void night]

only on my main internet

but theres no hiccups or stutters in the internet anywhere else

[slim spruce]

you've tried everything here? https://www.escapefromtarkov.com/support/knowledge/439

[void night]

just my pc..

[void night]

i have tried all that yes

[slim spruce]

If none of that really didn't help, the problem is likely either a lack of ipv6 from your internet service provider (you can check for this at whatismyipaddress.com or other sites like that) or you are on a dual stack lite connection (which means you have a shared ipv4 address but a unique ipv6 address. This is hard to know if you have because you can't tell.) The tarkov servers require a dual stack connection which means you have a unique ipv4 and ipv6 address.
If either of these is the cause you will need to either turn on ipv6 on your machine locally (might help, might not, seen many results) or you must contact your isp to get either ipv6 support or dual stack regular connection and not dual stack lite.

[void night]

both ipv4 and v6 show up

[slim spruce]

This would also explain why your cellular internet works, as it probably has dual stack regular

[void night]

so i have ipv6

game was fine past few weeks

[slim spruce]

This problem tends to randomly happen after patches.

Why it works until randomly we don't know.

[void night]

was there a recent patch?

[slim spruce]

a couple of days ago

[void night]

was that the netcode patch?

[slim spruce]

not sure

[void night]

the game was fine yesterday

[slim spruce]

ignore this I'm updating pins:

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.13.1.1.24742_d01863bc-c45f-427d-acb4-385110415e0c/Client.0.13.1.1.24742.zip

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[late mason]

did the Bosses & Rogues Wander event end ?

[void night]

not sure if this helps but i did a raid with 2 others on shoreline and it ran just fine, the interchange run right after is when it all went to shit

[slim spruce]

The problems I described are for every single raid. If it never happens on factory it could be hardware not being powerful enough to play anymore.

Otherwise it could be ISP related with quality

[void night]

it did happen in factory..

[slim spruce]

It could be regular internet quality issues. Try contacting your isp.

[void night]

just did a forum suggested fix, factory worked fine

trying interchange now

[slim spruce]

Which fix?

[void night]

removing Razer Cortex. something i didnt even want that was installed with synapse for lighting on my keyboard

[slim spruce]

Got a forum link?

[void night]

factory was fine, dcd on interchange right away still

https://forum.escapefromtarkov.com/topic/166031-game-aborted-try-reconnect/page/2/
theres like 1000 people with the same issue here

[slim spruce]

I have seen windows defender being disabled help.

Maybe white list the game and launcher folders and reboot.

[void night]

its off rn

[slim spruce]

Still do the exclusions, when it's off it's not always all the way off.

[void night]

okay i can try

loading interchange raid rn

if there is a delay in discord messages (my message greyed out for a few seconds) every now and then does that mean it is the internet being unstable?

[slim spruce]

Possibly. What you've described so far sounds like a problem in internet quality to your ISP.

[void night]

might have to start using a vpn again, you think thatll help if it is ISP issue?

[slim spruce]

Only if the issue is between your ISP and the tarkov servers.

If it's between you and your ISP, it will not solve it.

[void night]

oh okay okay, lemme try this raid rq

did not fix

must be an internet quality issue

[pliant schooner]

who might be able to help me with crash dumps? im kinda dumb and don't know what's going on and haven't been able to play the game in months lol

[void night]

ty for your help sessamy, gotta call ISP i guess

[pliant schooner]

@slim spruce i hate to bug you if your busy but you are the most recent person i see here 😅

[slim spruce]

ok

[void night]

i hope sessamy gets paid for this

[pliant schooner]

if he doesnt i wont bother him 😂

[slim spruce]

What is the problem?

[pliant schooner]

just need to read crash dumps, figure out whats wrong with my game. idk what im supposed to be looking at, nor what its telling me 😂

[slim spruce]

What is the problem though? I don't always need crash dumps.

[pliant schooner]

or rather whats wrong with my computer

game loads to about 77-80% , freezes, then crashes. and it will sometimes crash my discord along with it. and sometimes crash my whole PC and give me a blue screen

[azure anvil]

how much ram do you have?

[pliant schooner]

16, prob need more fr

[azure anvil]

does it happen on all maps?

[pliant schooner]

yes

[azure anvil]

you should be able to load like reserve and stuff with 16

[slim spruce]

What blue screen?

like the error

[pliant schooner]

Kernel Mode Heap Corruption

[azure anvil]

happened to me when ram maxed

[slim spruce]

This is usually because of running out of ram and virtual memory. Try increasing page file size to 16000 minimum and 25000 max on an ssd.

https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[pliant schooner]

🫡 will do

[slim spruce]

reboot after applying

[azure anvil]

monitor ram usage when loading into a raid too

[pliant schooner]

wilco

[pliant schooner]

so what do i do if i already had this set at 16000?

[slim spruce]

Make sure it's on C and you only have one page file on the PC.

[pliant schooner]

can confirm its on C: and i think i only have one page file 🤷‍♂️ lol

[slim spruce]

raise it to 20000 min and 35000 max

[pliant schooner]

okay! reboot incoming

[pliant schooner]

shall i do anything further?

[slim spruce]

reboot and try again

[pliant schooner]

try getting in a raid?

[slim spruce]

yeah

[pliant schooner]

okay!

[pliant schooner]

well this time it didnt crash my PC but it did say "server connection lost". on my reconnection attempt i was able to load into a woods raid

[slim spruce]

What is your ram usage while ingame?

[pliant schooner]

~70 and 80%

[slim spruce]

You might need to lower settings or resolution if your pc can't handle the ram and page file usage.

[slim spruce]

Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[pliant schooner]

yea, i mean im not exactly sure what im looking at here, but i do see one that says windows stopped working for memory dmp

[slim spruce]

What does it say on the error details when you click it?

i see it

[pliant schooner]

oh lol

[slim spruce]

Anything else?

like "hardware error"?

or something that says unity.dll for fault module?

[pliant schooner]

Killer xTendy Utility Service Stopped working.
Windows Shut down unexpectedly
AWCC stopped working
WMI Provider Host stopped working
NahimicService stopped working

these are all under the "critical events"

[slim spruce]

What I'd do is reinstall the GPU driver in a clean install in the custom install option for NVidia.

custom > check "clean installation"

Reboot and try again

AMD has a similar feature called factory reset

[pliant schooner]

okay, ill do that then

[pliant schooner]

just so i do this correctly should i do this from NVIDIA website?

[slim spruce]

Do you have nvidia geforce experience?

[pliant schooner]

yes

[slim spruce]

on the drivers tab one of the sets of 3 dots at the top right is reinstall driver

If there's a new one use that

[pliant schooner]

clean installing now

[pliant schooner]

okay, intstalled and rebooted

[void night]

whenever you see this sessamy im gonna try changing DNS and tell you how that goes and if it works then you have more ways to suggest a fix for this issue

[pliant schooner]

this is just while loading in a raid @slim spruce

[proven oyster]

why everytime i loadf into the game all the sound on my pc mutes

[dusky sierra]

does the promo still code work?

[ivory kite]

whens wipe

[neon plume]

Sometime in August per their stream yesterday

[fading moon]

Question regarding the RAM usage, Everyone has been talking about how Tarkov uses a lot of RAM but mine hasnt ben utilized nowhere near full 32gigs I have at my disposal...
Is there someoen with 64gigs that might confirm that tarkov uses more than 32 gigs of ram?

[loud moss]

how much usage are you getting on how much ram.

[fading moon]

about 24gigs total on 32gigs ram

but for the whole system is 24gigs

At least i think so. Ill double check after the update

[loud moss]

thats not an issue

[fading moon]

Thats my question coz people are saying about rams but rams are dirt cheap and easy to upgrade...

I got a 5600X and I noticed my mate has 5800x3d and that processor is just really epic for gaming apparently

[loud moss]

the game likes x3d chips large l3 cache

[vagrant ember]

howdy, recently ive been granted acces to Tarkov ETS and i heard that ETS has their own discord server, do you perhaps know of any way i can acces that discord server? i havent gotten any email about it

[slender parcel]

Look in the ETS launcher.

[slender parcel]

Yeah im so happy with my new 7800x3D 😍

[loud moss]

[pure jewel]

does this meen wipe?

[grave glen]

no

wipe in aug

[pure jewel]

ok

what does that meen then

[grave glen]

update

some fixes

i think its done

[dreamy estuary]

Just a technical update

[idle wasp]

Does anyone have a solution for this?

I always get 2 digit ping but now I get 3 digit

Can't play the game always dc

[signal pike]

@idle wasp Please, contact us at support through the launcher. Thanks.

[thin ferry]

Sup can someone tells me where i can see the tarkov promo codes… i want to know the official announcements

[late mica]

same thing is happening to me

[edgy falcon]

stuck on leaving the game for 30 minutes now

[late mica]

yeah servers are bugged rn i think

[potent tundra]

any one now how i can fix my email being invalid?

[edgy falcon]

aaaa okej rip

[final spindle]

how do i report someone in discord?

[quiet summit]

@final spindle Hello! In order to use modmail, please open your DMs to server members.

https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png

If the previous does not work ; will have to adjust your per-server Privacy as well.

https://cdn.discordapp.com/attachments/983260800791756820/1047686581575766047/image.png

[lime compass]

Just wondering, does co-op horde mode work in the game?

[quiet summit]

It does, you need EOD to practice in offline co-op with teamates

[lime compass]

Cheers mate. Just tried on factory. I guess it takes a while to spawn on that map. streets worked fine.

[cloud cosmos]

Hello Guys, i have a matching bug (leaving the game) since one hour now. Can somebody help?

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.13.1.2.24964_599b6f0f-dfc8-4d48-a378-4d2bc0bd6cc9/Client.0.13.1.2.24964.zip

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[wheat edge]

how do i fix packet loss spikes

idk why it mainly happens in customs map

it does happen in interchange aswell but not as frequent

[stiff rune]

@wheat edge what have you tried so far?

[wheat edge]

nothing

idk what to do

[stiff rune]

alright

[wheat edge]

i mean i did change to ultra settings today but thats not related

[stiff rune]

run a connection test first to rule out that the problem is there

[wheat edge]

how do i do that?

[stiff rune]

also does this only happen in tarkov?

[wheat edge]

yeah and it happens pretty frequently

[stiff rune]

just google speedtest, theres a bunch of websites

[wheat edge]

ah okay

[stiff rune]

do you have servers selected manually or on auto?

[wheat edge]

manually

and i just checked my connection its working fine

oh and also when packet bug happens it also freezes my game aswell (for a second)

[vivid briar]

Yo I did not get the game its been 1 week I have purchased the game a total of 4 times I was told that since I used prepiad visa they are unsure if I will get a refund due to it being a gift card. So basiclly I bought a gift card to buy eft and it had 200 on it I purcahsed the game once and it did not work so I purchased it again and that also did not work so I tried 4 more times for it to say I have ran out of money on my card. I checked my visa giftacrd and my balance was like 10 dollars and I still have not recived my game.

[stiff rune]

sounds like it might not be the connection itself then

[wheat edge]

yeah probably tarkov

but i checked the server every ms i see is 2 digits

its probably a tarkov bug afterall

[solar lagoon]

Hello, i started having trouble with my FPS on this game. I have around 60 FPS in Interchange with 1080p low settings, even though i should not be having any problems with my rig.

[stiff rune]

then i would just run down the usual checklist for stutters, think thats ur best bet

[solar lagoon]

Any ideas on how i can solve this? Hell, i can't even run Streets on 40-50 fps

[wheat edge]

how do i do that

[stiff rune]

theres guides on it on yt and reddit, dont know a lot of it at the top of my head

have you already set your pagefile to optimize tark performance?

[wheat edge]

no

never heard of doing that whatsoever

[fathom portal]

Can someone help me with a bug when i start the game it just says leaving the game and its been like that for almost an hour

[slim spruce]

This will end itself. It's a problem with the server you were on.

Please be patient.

[stiff rune]

alright then first thing you can try is setting your pagefile to something like 24 gb or whatever space you have, preferably on your ssd @wheat edge

[stiff rune]

theres guides online, its easy to follow

[fathom portal]

wait does changeing the server region help ?

[wheat edge]

how can i access the pagefile?

[stiff rune]

lemme add you i can send u something

[slim spruce]

No, your profile is in the server you were originally playing in until this is fixed.

[fathom portal]

oh ok

[storm mountain]

OK so now the game will launch. But it crashes every time I load into a game. And let's me report it as a bug.

[slim spruce]

verify integrity of game files again

We may get another error.

[dusty timber]

Anyone having a issue where their game is stuck on "leaving the game" ive alt f4 and cleared cache etc. it happened because i left a offline raid before it started

Just wanna see if anyone eldse having this issue other than me

i swear ive been fighting with it forever

its been 4 hours now

[slim spruce]

Some are having this since the patch. It's an old server error that should fix itself soon.

[dusty timber]

yeah its been so long for me now

thanks thoi

[slim spruce]

Can you submit a bug report in the launcher for me and tell me the ticket number?

[dusty timber]

Already done REQUESTID#23603922#

[slim spruce]

thanks

[dusty timber]

No problem im just tryna figure this out man

if at anym point you can give an update @slim spruce feel free to @ me

[dusty timber]

5 hours deep and no turn around time or anything lol

[fading moon]

So i just measured it and its around 29gb out of 32gb in use from my ram - streets of tarkov map high scav amount

[keen lodge]

My group and I left the que for woods and have all been stuck in "leaving the game" for 15 minutes even after restart

[storm mountain]

Yea @slim spruce I'm still running into issues. I know I'm probably bugging you but if you know anywhere I can get some like 1 on one help over a screenshare lmk. Because I'm burnt out on xbox. And tarkov is seeming like a full price eod loss atm.

[dusty timber]

been stuck like that for 5 hours goodluck ive tried contacting support etc

[dusty timber]

what issue you having?

[storm mountain]

Tarkov files being corrupt mid game, pc crashed and caused a 108003 error. Took 10 hours and a trip to the local pc guys to get windows reinstalled, game will load now. But 5 seconds in I'll be booted with corrupt again.

No error codes just a report bug option. Atm.

[dusty timber]

i can send you a YT video to check out

Youd think they would have a better support sytem tho

[storm mountain]

Right...

[dusty timber]

i sent you a DM of a video to check

see if that helps

@here ive been here 5 hours trying to figure out a issue with emails to BSG, Forum post, twitter, and more! without a single inch of help like what kinda support does this game have man

[fathom portal]

its still like that how long will it take approxamitly

[dusty timber]

ive been stuck like this for 5 hours

[heavy sail]

can anyone help me? ive been suck with leaving the game for 3 hours and ive tried restarting game, computer, router, uninstalling and reinstalling and clearing cashe and nothing has worked

[dusty timber]

5 hours here there's no fix

[heavy sail]

dam

[dusty timber]

You'd think they'd see this issue and provide us with an update like they are at least looking into it or something

[heavy sail]

yeah lmao, idk what even happened i was just trying to play custom game then the matching aborted and now im stuck here

[dusty timber]

same happened to me

What servers you on?

[heavy sail]

na

[dusty timber]

East?

[heavy sail]

yessir

well idk its on auto rn

but i am na-e

[dusty timber]

same mines auto lol but yeh

[heavy sail]

have you submitted bug report yet?

[dusty timber]

yehhh

@pastel girder what is modmail to send reports to?

[heavy sail]

?

[dusty timber]

The about me part was what i was asking about

[heavy sail]

oh i didnt even mean to send that but ill look out for when they reply

[slim spruce]

#discord-mod-mail

[dusty timber]

so how in tf you contact support on the website or launcher if i cannot see my ticket or anything

My bug reports arent there

but i have the email

[slim spruce]

For what issue?

[dusty timber]

been waiting 5 hours on the "Leaving the game" issue to resolve without any type of response from support or if they are even working on the issue

THe same issue i gave you my bug report ticket reference number

[slim spruce]

The problem is known, it's a bug with the game.

[dusty timber]

I understand it's known, I just wanted to know if they are working on this issue to fix it or if i just need to get off for the day

[slim spruce]

It's not something you can fix. Please wait.

[dusty timber]

5 hours deep currently thats why its just a little frustrating but i get it thanks.

[fathom portal]

rip bro i have the same

[dusty timber]

ikr was suppose to stream with a friend tonight and what not lol gl hope it works soon for you.

[fathom portal]

same for you bro

[dusty timber]

if anyone has an update please lemme know

thanks ❤️

[fathom portal]

did you go in an offline raid too when it happened

[dusty timber]

yeppp

[fathom portal]

wttffff same

on labs

[fathom portal]

was it when you died it would go back to the loading screen

[fathom portal]

were you in my lobby ??

the guy with the ash12 and knight mask

[dusty timber]

I was loading into offline labs raids

[fathom portal]

we might have been in the same lobby

we both played at the same time on the same map

[dusty timber]

that would be wild

[fathom portal]

are u on europe servers

[dusty timber]

Nah NA E

[fathom portal]

oh then not

but weird same time same map same mode bruh

that sucks

[agile horizon]

??codes

[acoustic sapphire]

1CLICKDRESSUP BARMALEY S00NS00N TRAMBON PINEWOOD

[dusty timber]

I just wanna play man and its 6 hours now

[fathom portal]

same bro

[west shore]

ok this was quite useless i actually dont know hm

run tarkov launcher as admin?

[muted ocean]

how do i fix this, been sitting here for 10 mins after backing out of a long game queue

[slim spruce]

Known bug

[muted ocean]

so how do i fix it

[slim spruce]

wait unfortunately

[muted ocean]

...for how long

its been 15 mins now

[heavy sail]

dude its been 6 hours for me

like 8 for another dude

[muted ocean]

wow

great game

[frail hollow]

Anyone else here with a 5800x3D and/or 7900XT that started having FPS issues after 13.1. Can you load into an offline raid and time how long until the FPS starts to tank. I am able to reproduce the issue between the 1 minute mark and 2 minutes. Possibly something to do with the Scavs rendering? @ornate eagle I've created a ticket a while back with some footage, but I now have more. Ticket was #23486399. If there is any information that I can pull from the console, please let me know.

[azure anvil]

Id assume that it’s when the scavs spawn, when it needs to do all the ai shit on top

[dusty timber]

9 hours and same issue STILL

[frail hollow]

Correct, but unsure how/what. This explains that when I do a Scav run, my FPS is always low as soon as I spawn vs a PMC raid. I will test to confirm shortly.

[molten ledge]

left a co op game after matching for ten minuite and been sat here fore 5+ hours

how is this game worse than DayZ

[frail hollow]

Just Alt+F4 already

[molten ledge]

i have

reinstalledive done it all lad nouts working

[dusty timber]

apparently its a known issue my game has been stuck like this for 9 hours and no one will help

nothing anyone can do

[frail hollow]

In the launcher try logging out so the token expires, if they have it setup that way

[heavy sail]

custom games fucked lol

[heavy sail]

i dont think so, i uninstalled and re installed, server issue