community-support

[slim spruce]

Do you have internet security programs?

[rain estuary]

nope, i have malewarebytes but thats it

[slim spruce]

clear the cache in the launcher and also do the integrity check

[rain estuary]

i just did like 10 mins ago, didnt work

[slim spruce]

Then it's the bug that comes and goes. You can try submitting a bug report in the launcher.

[rain estuary]

how long do you think it will last

[slim spruce]

I am not sure.

[daring bronze]

i have the same issue, has been intermittent for the last week

[hardy radish]

can annyone help me with my error of tls/ssl

[hot locust]

having a weird issue after building a new system where i can load into a pmc raid where i can move around for about a minute before DCing with server connection lost but my teammates say im just running in place and changing direction. when i go to load back into the raid after DCing i get stuck in a inifinite waiting on awaiting session start. i have tried restarting game, restarting computer, everything is updated for windows and drivers. i cant load into a scav run either, i just get stuck on awaiting session start and after about 7 minutes i get server connection lost and kicked back to "your character is still in raid"

[hot locust]

im wondering if im having the same issue as that guy. what do you mean exactly by comes and goes? im reinstalling the game right now as another attempt to get it work. is this a server issue or a client issue?

[cloud frigate]

What is scope elevation.

[slim spruce]

server issue as far a I know

[slim spruce]

#discord-mod-mail with a video and some view of discord or if the names match

[hot locust]

would changing server location possibly fix it?

[slim spruce]

Maybe

Try one at a time

Like try central if you are west or east

[hot locust]

yeah ill give it a shot now. NA East already doesnt work so trying central now

[hot locust]

so i tried all us servers and even some of the south america servers and same deal with all of them. are devs still responding to bug reports?

[slim spruce]

devs reply to bug reports yes

[hot locust]

ok i just submitted a bug report hopefully they get to it soon as I cannot play at all.

thank you!

[raw wedge]

whats with the constant connection lost bullshit

ive lost like 5 raids to it

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/439

[raw wedge]

none of that worked

[slim spruce]

If none of that helps there is 2 or 3 other causes

Do you ever have a good raid?

[raw wedge]

yea

[slim spruce]

Like 20+ minutes no dc?

[raw wedge]

yes

[slim spruce]

It's not one of the other causes, so it has to be on that list

[raw wedge]

some days no disconnects other is constant

[slim spruce]

oh

Are you on a special internet connection?

@raw wedge

[raw wedge]

what would that mena

[slim spruce]

Managed by others, wifi to another building, etc

[raw wedge]

no

5ghz int too

[slim spruce]

Since you have some days that don't have the disconnections that would point to a local issue or issue with your ISP. Try changing to the 2.4Ghz band of your router as that has longer range, but lower throughput than 5Ghz.

[hardy fern]

Can someone help me ive put tarkov to 1080p and it looks very faded and bad but at 1440p it looks decent and good how do I fix this?

[slim spruce]

Got pictures?

[hardy fern]

No sadly

[vivid briar]

can you check pms please

[hardy fern]

So. Any ideas?

[slim spruce]

I don't have anything to see to give any opinion

[hardy fern]

Alright ill send an image later once I'm on

[raw wedge]

with my 2.4 i have realbad ping

[slim spruce]

This would point to this being a wifi signal problem. Please try ethernet.

[raw wedge]

my router is downstairs

and pc is up\

[slim spruce]

You could get a powerline adapter for ethernet

It might help your connection issues.

[raw wedge]

do you think a reason could be when pc been on for a long period of time?

[slim spruce]

No, and it's strange that 2.4 doesn't work well as it has generally longer range, but maybe 5ghz penetrates the walls better.

[raw wedge]

definitely odd

cause im right ontop of my router

[icy salmon]

need some troubleshooting help if anyone has some time
im having serious network issues and can not even load into raids anymore
i recently did a few upgrades to my pc (new motherboard and cpu) and NEVER had any issues prior
but now I can not even load into a raid majority of the time without a ping issue or a server connection lost issue

my internet speed is still the same as before. ive already redownloaded the game to another drive.

[slim spruce]

check everything here https://www.escapefromtarkov.com/support/knowledge/439

[brisk radish]

i need a mod to handel a discord thing

[hardy fern]

this is at 1080p

ok in this image it looks normal wtf

i swear in game it looks faded and horrible

Fixed it! Looks all good now

[quiet summit]

#discord-mod-mail If you need to talk to a Moderator

[dreamy estuary]

non native resolution

1080p on a 1080p monitor is going to look a lot clearer than 1080p on a 1440p monitor

Since the pixels on a 1440p monitor are smaller than the pixels of 1080p, each pixel has to also show part of another pixel

So it looks nasty

[severe shard]

hey guys, i just bought tarkov and im trying to download it but it wont work, it stays on 0/0 0mbs, i restarted it and now it says this when i try

[quiet summit]

Restart your launcher in admin mode, disable windows defender

[severe shard]

alr

[quiet summit]

Let it sit for 1-15 minutes

It'll start going

[severe shard]

ah ty

its working now

[quiet summit]

Sure thing!

[brittle crescent]

Hello, I have been playing tarkov for a little bit and I crash alot. Sometimes the games crashes and sometimes my whole pc crashes. I have looked at it with a couple of people and first we thought the drive it was on because the drive needed to be repaired, it wasn't. Then another guy said it could be my PSU but im not sure. Is there anyone that can assist me with my problem.

[vagrant cave]

Probably a ram issue, how much do you have?

[brittle crescent]

16 gb but my frend can play 16 gb no problem

and i even have a better cpu

[vagrant cave]

What's the speed of the ram?

[brittle crescent]

3200

mhz

[vagrant cave]

What kind of drive do you run the game on? SSD, M.2?

[brittle crescent]

m.2

[vagrant cave]

Is there any free space on said drive?

[brittle crescent]

33,4 gb free space

[vagrant cave]

That might be a slight issue

May want to try to clear up some extra space

[brittle crescent]

how much?

[vagrant cave]

Enough so that Windows doesn't say you're low on space

Have you cleared your Tarkov cache files and your pc's temp files recently?

[brittle crescent]

should i clear cache files

[vagrant cave]

That's what I am implying, yes

[brittle crescent]

i did it

[vagrant cave]

PC temp files, too?

[brittle crescent]

how to do that

[quiet summit]

What do you mean crash?

[vagrant cave]

Windows+R, type in %temp%, delete all files. If something can't be deleted just skip over the files

[quiet summit]

Closes? Blue screen? Error code?

[vagrant cave]

I assume a CTD

I had that issue quite a bit

[brittle crescent]

blue screen

[quiet summit]

Have you increased your pagefile size?

[brittle crescent]

no not yet

[quiet summit]

You can try and increase/set your pagefile size on your SSD.

Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under performance hit settings
Advanced again, and change the paging file size
Select an SSD drive
Untick automatically manage paging file size for all drives
Use 16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.
After that, restart your computer and give it another go

Keep in mind this will take up some extra space on your SSD for as long as you have that volume on

This will also very slightly decrease the lifespan of your SSD
Modern SSD’s will barely be affected (might even not be affected)

[vagrant cave]

He's using an M.2 so it shouldn't be an issue

But be careful as in the past this has caused Unity errors in Tarkov for me

So if you start getting those it should be the first thing you revert

[quiet summit]

@vast sentinel 16 gb ram? How often does this happen?

[vast sentinel]

i have 32 gb ram

and it started happening lately

[quiet summit]

Do you have a lot of background apps?

32 should still be pretty much fine though

Even with some running

[vast sentinel]

i only have discord opera and tarkov

[quiet summit]

mm.

[vast sentinel]

maybe like steam sometimes

[quiet summit]

Have you tried running without any background at all?

[vast sentinel]

havent tried that

[quiet summit]

You're not overclocking you ram or anything are you?

[vast sentinel]

nah

[desert sinew]

Most of the time my pc freezes and Im 50 fps and even I close the game my pc just goes so slow I lose 60 fps in other games and sometimes even pc freezes on those games too
specs:16gb ram i5 11400f rtx3060

[quiet summit]

Do you have CCleaner?
stuff like that

[quiet summit]

Have you tried playing with your pagefile size?

[desert sinew]

like how?

maybe i did i dont know

[quiet summit]

You can try and set your pagefile size on your SSD.

Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under performance hit settings
Advanced again, and change the paging file size
Select an SSD drive
Untick automatically manage paging file size for all drives
Use 16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.
After that, restart your computer and give it another go

Keep in mind this will take up some extra space on your SSD for as long as you have that volume on

This will also very slightly decrease the lifespan of your SSD
Modern SSD’s will barely be affected (might even not be affected)

[quiet summit]

Do you have CCleaner or anything like that?

Also what card are you running?

[vast sentinel]

i have a 3060 ti and i have only windows antivirus

the antivirus that comes with the pc

[desert sinew]

just use windows anti virus thats enough

[vast sentinel]

yeah ik

[quiet summit]

C is a SSD?

[desert sinew]

yeah

[quiet summit]

You pcan lower max to 25k

[quiet summit]

Do you use Nvidia shadowplay/instant replay?

[vast sentinel]

no but i do have geforce experience if you need that info

[quiet summit]

Nah, some people have issues when running those

[vast sentinel]

ye i never use shadow play or instant replay

[quiet summit]

Have you updated your drivers?

In your geforce experience

[vast sentinel]

lemme check

no i havent updated

[quiet summit]

When was the latest?

[vast sentinel]

like my downloaded?

[quiet summit]

Yeah

[quiet summit]

Try and update

[vast sentinel]

thats my last downloaded

ok

[quiet summit]

Also, if you have any Nvidia settings changed

I would just reset to defaults

For the game

[vast sentinel]

i have like saturation so the colors are more colorful

[quiet summit]

mm ogey

[paper pagoda]

Hi I have a problem bc when I try to choose my nickname it just says invalid nickname even if i change some letters for numbers

[quiet summit]

You'll have to use another nickname then

Bad combination

I can't use the name Karina either

lol

[paper pagoda]

it worked i used a shorter one

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.13.0.4.23043_f08fabc9-b262-456e-904d-94bd936b58ca/Client.0.13.0.4.23043.zip

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[lethal yoke]

hey can anyone help me? Since i updated my game its stuck on the loading screen and i got no clue what to do.

[slim spruce]

Which loading screen?

[tawny stone]

anyone else having this bug >

[slim spruce]

clear cache in the launcher to fix icon bugs

[tawny stone]

ah thanks, been growing over the last few days but then now is nuts

[low herald]

What to do if EFT crashing ["Not responding" ] on startup?

its like 30% of the time workiong, 70% of the time crash

[slim spruce]

reboot and try again. If not still clear cache in the launcher and then reinstall the graphics driver in the custom install option with "clean installation" checked (nvidia) or "factory reset" for amd.

[glass salmon]

welllllll if you're curious @slim spruce i fixed my issues. turns out, i accidentally left tarkov.exe and tarkov_be.exe set to run as admin. that gave me the uac prompt on each launch, the error code from the launcher since it wasn't set to run as admin, and also blocked my discord keybinds in-game. it works perfectly fine now lol

[slim spruce]

ok

[clever halo]

5800X3D 32gb drr4 3600 Rtx 3060 TI and the game is on an M.2 40gb pagefile and lighthouse stutters like crazy any ideas?

[slim spruce]

Other maps don't stutter?

[clever halo]

No i have only tested customs so far as is just got the 5800 and i need to wait for scav timers

[slim spruce]

Did you do a bios update?

[clever halo]

no\

[slim spruce]

do that for sure if you just got new hardware

[clever halo]

Ok im go do that

[slim spruce]

don't turn the pc off during it

[clever halo]

im in amsterdam so if power goes out im the most unluckiest person on the planet lol

[clever halo]

@slim spruce it seems to have helped but I still get micro stutters while the game is running at 80-115fps and the vram or ram isnt capped wierd...

[slim spruce]

is the page file on C?

[clever halo]

yes

[slim spruce]

try switching that to system managed

and reboot

[clever halo]

is it even using the page file tho since my hard ram isnt full?

[slim spruce]

if it's over 80% or so it will be using much more

some is used anyways

[raw salmon]

This game is sinking...

[magic terrace]

Anyone in here using Ryzen 7800x3d?

[clever halo]

@slim spruce enabling mip streaming and maxing the settings seems to have fixed the issue buttersmooth 92avg fps and 10ms frametime stutters are gone

thanks for the help

[slim spruce]

ok

[magic terrace]

Anyway to reduce fps drop when using long range scopes?

[slim spruce]

The game is double rendering the game when you scope in, so this is going to happen and there's not much to stop it unless you lower your overall resolution, it will impact less.

[full reef]

Ive had knight chase me down and kill me twice in a row on customs... Never has it happened to me before, is it something i'm doing?

Both times I sat still to reload like an idiot, that is my fault. But I haven't been ran down like I have the past two raids.

[low herald]

sorry to say but if you buy pc strong enough you wont notice this

[magic terrace]

Just upgraded almost entire pc with 7800x3d, fps is 160 and when i scope in it goes down to 120 so was just wondering

[low herald]

hmmm i also just upgraded to the same cpu. what is your gpu

[magic terrace]

3070

[low herald]

it should be smooth enough..

[magic terrace]

Did you manage to do pbo ?

[low herald]

yes i did pbo + memory profile

[magic terrace]

Yeah it is very smooth! Not complaining about the fps drop in scope, was just wondering haha

[magic terrace]

What did u do on pbo?

On all cores

[low herald]

im not a good overclocker so i didnt push too much

[magic terrace]

Same lmao

[low herald]

i first open Ryzen master to see what are my 2 best cores

then i did for these 2 cores -18 (they are more sensitive cus they are "best" they already perform at high lvl )

and for the rest of the cores i did -23

[magic terrace]

Nice, did you just guess the Numbers?

And what are your temps during cinebench?

[low herald]

i started with -15 and after everything was stable i pushed it some more

[magic terrace]

I see, what motherboard u got?

[low herald]

i did some bench everything was fine. also r23 was fine. but keep in mind i dont care about this bench since i only game. and games are a walk in the park for the cpu

he goes 5050mhz without sweating

i got a cheap msi b650-p wifi

[magic terrace]

Haha yeah same, i just use bench for testing the result of overclock

Getting 58-68° during gaming, what are your results?

[low herald]

mostly between 50-60. today oddly i seen for a moment it went 60-68

[magic terrace]

In tarkov right?

[low herald]

my room is usualy hot.. its fine

yes in tarkov - i think only tarkov made it go hotter xd

[magic terrace]

Nice, i had intel 9700k before and Damn the improvement 😄

[low herald]

yes im coming from 8700k and 1080ti

[magic terrace]

What gpu did u get

[low herald]

7900 xtx

[magic terrace]

Nice!

[low herald]

its a beefy one too XFX

i like it

i only wish it was less louder (i have mesh case)

[magic terrace]

Yeah, streets is piece of cake now

Finally

[low herald]

i wanted to test something on shoreline and also on few other maps it can sometimes run 200+- fps

[magic terrace]

Yeah its insane!

You use process lasso.

?

[low herald]

no, i set priority on high. got power plan set and some other tweaks. but i didnt get lasso on that system

[azure anvil]

nah it double renders, nothing you can do

[magic terrace]

So you use smt?

Or do you have ”use only physical cores” enabled?

[low herald]

using default. i had use physical checked but then i tested without it and i see no difference

[magic terrace]

Hmm interesting

[low herald]

cpu is overkill anyway

im at 1440p native too

so if someone gets this kind of pc for 1080 he is going to get even better results

[magic terrace]

Do you do your testing offline?

[low herald]

no

[opaque fiber]

My game just gets stuck on the loading screen spinning circle and crashes after a few minutes. Not first time playing, this after todays patch (was there a patch today?)

[south reef]

hey where do i go if someone joined the call and joined are group then killed us off spawn and dipped?

[slim spruce]

#discord-mod-mail

[south reef]

ty

[static wing]

Same to me, verify and repair the Game at the Launcher and solved

[solid terrace]

Hi

I just freshly reinstalled the game, I have tried almost everything but I almost cannot play the game. The game keeps instantly drooping FPS. Also if I tab out it crashes. My specs are
1060 3G of Vram
16 DDR4 Ram
Intel i7-8700

About every 2-4 mins my game drops to 5-10 fps

[crimson lance]

You have all/most settings set to low?

Also what map are you playing?

[solid terrace]

Any map

It just gets Fucked

[solid terrace]

Yes all are low

Even simply clicking through the menu lags

I don't understand :((

[crimson lance]

You have the game on ssd?

[solid terrace]

No

Not enough space on my ssd

[summer knot]

Had the same problem some years ago- just bought a new pc and everything runs better so it maybe that ngl

[solid terrace]

I know people who play this game on a laptop just fine

Plus I don't have the money to spend on a new pc

[crimson lance]

Thats quite bad

Can you open task manager performance tab with game running?

[solid terrace]

Kinda

Let me try

[weak granite]

monitor specs?

and can you post your settings

[solid terrace]

144hz 1920x1080

[delicate wharf]

Hey! So ive had a weird flickering issue in the stash since i had the game. Never had it during a raid but the other day playing night time ive had it. Its like a weird brightness flicker every couple seconds, anyone knows something about it?

[azure anvil]

xmp on?

[delicate wharf]

Not sure what that means im afraid

[still patio]

xmp is a setting that you can turn on and off in your bios

it has to do with your ram

kind of like overclocking it

[slim spruce]

Got a video?

[spice saffron]

hey i have a problem A year ago I wrote to BSG Support several times to change my account email because my email was linked to my old number and I couldn't change it anymore. I knew I would lose email access within 30 days so I wanted the email changed. I have written several emails but have not received a reply. Who would have thought, I lost my access after 30 days. Now I'm trying to access my account through support, but I've repeatedly had no answer for 3 weeks. For a game where I paid €160, I find that incredibly weak. Anyone got any other ideas? I do not know how to continue.

[slim spruce]

Please reply to the mod mail and I will poke someone

[weak granite]

play in 60hz

[delicate wharf]

Not really but I'll try to get it today. I'll come back to this chat when I get it

[delicate wharf]

Okay man i love you, i activated the a-xmp (i am amd user) got the ram speed from 2133 to 2800. Seems stable, not one crash this far and the flickering issues seem to have gone away although ill test it further. Also seems like i get less frame drops (might be personal bias). IDK how this is not everywhere man seems like a simple setting that makes a huge difference, thanks!

[solid terrace]

Why?

[weak granite]

just try it

[spice saffron]

@slim spruce thanks a lot

[weak granite]

it seemed to fix almost every problem i was having

[still patio]

nice! yea it works well because the game eats a lot of ram and the faster your ram is the better

[slim kernel]

anyone else when running randomly stop

[frail rampart]

can you help me how to fix this

[still patio]

generic response but try restarting your pc, it might help

[frail rampart]

no

I have this problem like 3 days

and I have restarted my game and pc more than ten times

[rugged dew]

When is EFT usually on sale? Only between December - January?

[quiet summit]

??sales

[acoustic sapphire]

You can find a list of previous sale dates, durations, and price reduction percentages here. This can give you a good idea of an upcoming sale. #general-chat message

[quiet summit]

^

[raw salmon]

Too low PC specs

[meager obsidian]

what must I do about this

[wheat flower]

Refresh

[meager obsidian]

already did

[wheat flower]

That weird

[quiet summit]

Sync your Date & Time "the challenge page was accidentally cached"

[meager obsidian]

how

[meager obsidian]

thanks gang

[quiet summit]

@carmine haven #community-support message

[carmine haven]

hi, thanks, my game just wont update after i click on the update button

[quiet summit]

Check the link

[carmine haven]

it has 21 gb? 💀

[quiet summit]

Yes you're essentially isntalling the entire game I believe

[wind swallow]

Ahh

i was walking on the rocks near the rouge camp on lighthouse and died to a mine?

[quiet summit]

Yes there are many mines on Lighthouse

[wind swallow]

yea but i was only on rocks

[quiet summit]

Yes

[obsidian bronze]

That's where they are

[wind swallow]

i thought its only on like dirt

/grass

/not stone as you cant activate a mine that cant be in a stone?

idk damm that sucks

[quiet summit]

No, there are some on the cliffside Southeast of water treatment

[wind swallow]

damm

but how can mines be inside of a rock

[carmine haven]

inst there another thing to do first, cuz with my internet it will take like forever

[quiet summit]

Well, I gave you some steps to do

You tried both right?

[carmine haven]

how to see if the file isnt only on read

[quiet summit]

Go to your install folder, check properties.

[carmine haven]

oh

ye, it is on read only

i fell stupid now

lmao

wait @quiet summit , i click apply but its still read only

[quiet summit]

It's okay, just do it one time

Now try

[carmine haven]

still doesnt work

[oblique lance]

is the exfil helmet bugged?

i can't put a visor on it

[midnight nexus]

who knows

[wind swallow]

Definitely not me

[hardy fern]

Is not being able to hear gunshots that kill u as a scav normal because everytime I have died its instant in the head but I never hear anything

[regal imp]

I keep getting 2900 ping when ever i screen share and it wont go down even if i stop sharing my screen

[hollow fox]

whats this ? xD

[slim spruce]

same thing as alpha container

just a skin

[hollow fox]

do i need for something can't sell it anywhere

[slim spruce]

no it's a very old item, some people want it badly but it doesn't do anything

[hollow fox]

oh ok more like collector's item thingy thx for info

[crimson lance]

it used to bypass secure container limits like no thermals etc but pretty sure they fixed it by now

[severe veldt]

why do i load into a game then halfway through it i get kicked and it says connection to server lost?

then i cant load back in either

[fast marsh]

Are the servers down?

Mines bugging too

[severe veldt]

idk

but ive lost 3 kits to it

[fast marsh]

I'm about to lose a tier 5 kit here but is what it is

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/439

[fast marsh]

I've actually received stuff back from things like this befire

[severe veldt]

pain

[severe veldt]

every game it does this

how do i fix

[slim spruce]

see here for tips and don't use full kits while troubleshooting, try hatchet running https://www.escapefromtarkov.com/support/knowledge/439

[little sphinx]

Its not sending a verifction code to my email need help

[slim spruce]

Do you get it on the website to log in?

[low herald]

my pc was acting strange today, i updated to latest bios and tune down some oc settings..

[half maple]

help

[magic terrace]

Hmm weird, how was it acting?

[serene blade]

Lol

[half maple]

ive done this like 10 times too

scav lighthouse does not fucking work

30 mins now

[tepid eagle]

dude i cant load into raids anymore idk why

like ill be stuck on waiting for session start and then it just kicks me out

[crisp pendant]

why is my tarkov not loading to main screen on startup

[low herald]

first i turn on my pc, and it was like my gpu is not detected or something, i had low resolution instead my native and it was super weird! i restarted my pc and it loaded up with everything looking fine. then the gpu driver crashed while just browsing in firefox. and cpu tems went higher than normal..about 75. as soon as i saw that i turned it off, flashed the newest bios (12/5 when i had before 28/4) and then instead of 6200 ram oc and -23 pbo i did -15 pbo and 6000mhz

i had to setup the gpu oc again, so i did it. and now im looking to see how it behave. cpu isnt boosting like before.. mostly sits around 4800 while before it was 5050

[magic terrace]

Hmm, really weird. What temps are you looking at, the package or core temps?

Also if you are undervolting using pbo it Will most likely crash on low load rather than high load, i saw it somewhere on youtube

[solid terrace]

Escape From Tarkov System Requirements: Minimum
OS: Windows 7/8/10 (64 Bit)
Processor: Dual-core processor 2.4 GHz (Intel Core 2 Duo, i3), 2.6 GHz (AMD Athlon, Phenom II)
RAM: 8 GB.
Graphics Card: DX11 compatible graphics card with 1 GB memory.
Sound: DirectX compatible audio card.

[snow urchin]

move the game to ssd, then increase virtual memory to 30000mb

if that doesnt work sell your pc and get a brand new one, shouldnt be that expensive

[solid terrace]

I tried doing that, but it would freeze my entire computer

I uninstalled and tried reinstalling on ssd but my computer would stop responding

[humble abyss]

@pastel girder can u help me pls. I dont know what do, im i going to loser my account

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/447

You will need to contact support about this one

Your IP is blocked from the website

[waxen vector]

bro my game keeps experiencing "Packet loss" when i got a good ass pc, fine internet etc. tarkov was fine yesterday and for years and i turned everything off and low even though i can run it at high, i uninstalled and reinstalled, verified files, cleared cashe, closed everthing expect for tarkov, restarted my pc, even changed my cpu and ram. like is there any fix

[solid terrace]

Sadly I am having about the same issues

I turned my pc off for a few hours and now tarkov runs great

[humble abyss]

i DO WHAT I HAVE BEEN TOLD BUT NOTHING HAPPEN @slim spruce

[slim spruce]

you did not give them your ip address as in the info on the website page

ipv4 and ipv6

use a website like whatismyipaddress.com

[humble abyss]

i see but the limit is one per day so i have to wait for tommorow right?

[slim spruce]

You can try the email system at [e-mail]

[serene blade]

Thats on Tarkov, not on you so you cant really fix it

[crimson lance]

Or just use cmd

But yea both work

[crimson lance]

Thats else your internet or their servers

[raw salmon]

My dear, I wrote them to change those "specs" on their website etc. but BSG crew prefer to mislead their users (gamers) giving lower requirements. Not to mention that having 2 times better hardware than the one given in recommended still gives You mixed performance, of course if You not playing Streets atm. To be honest, You want to have this game run smootly, get 32GB of RAM and 5800 X3D. 😉

[vagrant cave]

The system requirements are old as hell

[quiet summit]

Don't witch hunt or name shame. Reports should be made in modmail

[rancid prairie]

gotcha my b

[vivid briar]

i told him that i said he needed a clip n to report it in #discord-mod-mail

[rancid prairie]

I hope everyone has a good day

[quiet summit]

[rancid prairie]

I sadly don't have a recording software, otherwise I would but I will next time

[vivid briar]

outta refence for this chat but tryna play XD

[quiet summit]

Preem, appreciate the understanding

[rancid prairie]

all love

just tryna provide warnings if I get a ban for TK im fine with that

I do hope y'all have a goodie even sussy baka

[green creek]

also they dont handle bans you have to do it in game

[vivid briar]

🤷‍♂️ better out than in

[rancid prairie]

Im aware

already did it- figured I'd warn players too though if I could

[solid terrace]

oohhhhh

[vagrant cave]

No clue, but you might have been cheating

[crimson lance]

Maybe for voip abuse or stuff?

[snow urchin]

make space on ssd

make sure it has minimum 20gb left after applying virtual memory settings

and make sure u have virtual memory enabled only on ssd

[smoky olive]

can someone please tell me why my game crashes every single time I die in a raid it freezes on the loading screen and freezes my pc. I have tried increasing VRAM, updated all drivers, cleared space, anything I try nothing works.

[obsidian bronze]

Every map?
Specs?

[smoky olive]

specs arnet the problem I have played 4 wipes and this has never happened

and yes every map

16gb ddr4, 1tb ssd, gtx 1060, Intel xeon v3

its happened to people with wayyy better pc's then me

2080ti's and stuff like that

it cant create a crash code either

its so frustrating I can't play the game

[obsidian bronze]

Trying to find a solution for you. Just struggling to find relevant information rn

[smoky olive]

yeah I could only find people saying stuff about it over 8 months ago

and I tried their fixes and to no avail

[quiet summit]

Do you have any network drives assigned?

Might help to send error logs too

[smoky olive]

whats that mean

[quiet summit]

DM me one when you crashed

[smoky olive]

I cant get the crash code it freezes my whole pc

it doesnt crash, I have to alt f4 after 30 minutes of waiting to see if it does anything

and sometimes it doesnt close with alt f4 so I have to ctrl alt dlt and sign out

[quiet summit]

mmm

Can you find your Tarkov exe and always run as admin

See if that helps

[smoky olive]

cant It says failed to load mono

[quiet summit]

What

Check integrity of files on your launcher

[smoky olive]

how?

[quiet summit]

Or whatever it's called

Top right cogwheel or profile

Launcher

[smoky olive]

didnt work

I tried to click report bug on the crash and it just disappeared

[ashen terrace]

then i tried to join the game again but no luck, i lost my gear and my character's health is 0

What should i do?

[slim spruce]

cmd does not show wan ip addresses which is what they need

it only shows local

[smoky olive]

I have this issue dont try to reconnect if you cant get in, instead relaunch the game then tyr to re-join and it will work atleast for me

[slim spruce]

@past rune what is the question?

[past rune]

Hello

Let's say I buy the game as the "Other" region thing, will I be able to connect to EU servers?

[slim spruce]

You can connect to them if you are under about 200 ping or so

The other region is for USA or other countries that are not European, Russian or OCE

[past rune]

alr as long as I can join EU servers everything is good

ping shouldnt be too much of an issue

[slim spruce]

Yeah, it's just ping limits for that from USA

[past rune]

alr tysm

[vivid briar]

people please, i have noticed some people have more cleaner footsepts when walking on concrete, like youtubers and streamers. it sounds more crisp and less dragging your feet on the ground, like high level footsteps

is this a thing?? i couldnt find any posts related to this

and if you scope in the footseps go back to normal and when u scope out its the better one again

https://www.youtube.com/watch?v=1bgi0_sb244 i noticed in this video

[smoky olive]

I hear no difference from my game maybe its your headset?

[vivid briar]

But check the video

No difference in my game neither

It must be high level skill or something

Lvndmarks videos are the same too

Like the one i sent

[warm grotto]

y no work?

[obsidian bronze]

#beginners-assistance

[warm grotto]

i got it workin im just stupid

[tawdry wigeon]

hi guys
I cant seem to get the collector quest for some reason... i have done all the quests required and i have reached level 55

any ideas?

[severe veldt]

how do i fix this

[slim spruce]

if it keeps happening in more than one match see here https://www.escapefromtarkov.com/support/knowledge/439
And make sure your ping in the server selection is not more than about 200 for the servers you're using.

[severe veldt]

doesnt help

[slim spruce]

You tried everything there?

[severe veldt]

yes

[slim spruce]

Do you have games where it doesn't happen? Like on factory?

[severe veldt]

happens on all maps. i load in, have no problems for half the game then it randomly disconnects me

[slim spruce]

This could be for a couple reasons if nothing on that page helps:

1. You lack IPV6 totally from your ISP
2. You lack a unique ipv4 address from your ISP and share it with others (called dual stack lite)

You will need a unique ipv6 address and a unique ipv4 address.

Check a website like whatismyipaddress.com for number 1

as for number 2, you will have to contact your isp about if you have dual stack lite and to get switched to regular dual stack

[severe veldt]

it only started doing this yesterday though ive never had any problems before

[slim spruce]

This can happen suddenly, especially in Germany and the EU.

[severe veldt]

ok

[slim spruce]

Also, this problem with dual stack lite can happen after updates with other users.

[severe veldt]

ill try different shit and see what happens

[raw wedge]

@slim spruce

finally got done dealing with the 3 shitty ram beeps again

[slim spruce]

hmm?

[raw wedge]

idk why it did it again im ngl

[slim spruce]

I am unable to help much with such a specifically weird motherboard. I would suggest upgrading.

[raw wedge]

well nah

i fixed it

and to upgrade id have to get a new pc case and psu

and new mobo and might aswell with all that get a new cpu

could this be a cause of my game crashing constantly @slim spruce

[slim spruce]

not sure

it's probably from ram instability

check reliability history

[raw wedge]

well it fails and crashes with a hardware error each time

[slim spruce]

what does it say exactly?

check details

[slim spruce]

The hardware error is from the gpu driver or the gpu, and I see some tos software there

[raw wedge]

wtf do i do abt it

[slim spruce]

try an older nvidia driver

ddu and reinstall newest one

[raw wedge]

whats ddu

[slim spruce]

ddu is a program that completely removes the driver and everything about it

[raw wedge]

from who

guru?

[slim spruce]

https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

use one of those links at the bottom as the download links elsewhere are ads

[raw wedge]

what all do i select

[slim spruce]

well you'll need to run this while in safe mode ideally

everything but physx in the nvidia specific options, none of the top ones, none of the amd ones

on the second page select gpu nvidia and clean and restart

[raw wedge]

how to reboot into safe

[slim spruce]

https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

[quaint willow]

I recently started tarkov and I thought I had a decent pc with GeForce GTX 1650 an athlong 3000g and 16 ram but I have constant frame drops any ideas what should I change?

[magic terrace]

I have 32GB ddr5 ram and on Msi overlay during streets it says 30gb ram usage like wtf

[slim spruce]

make sure you have enough page file too

same happens to me

[magic terrace]

I never Understood that

[slim spruce]

memory leak

[magic terrace]

Yes But where does it take space from ?

[slim spruce]

That ssd

[magic terrace]

Yeah But how does it work 😂

What should i set it to?

[slim spruce]

16000 min and 25000 max

[magic terrace]

Also does it really help? And in what way

[slim spruce]

That is only if you are crashing

It will not stop it

[magic terrace]

Wym only set paging file size if i am crashing?

Im not crashing

[slim spruce]

You don't need it if you have no issues

[magic terrace]

ISSEY IS ITS USING 28-30GB ON STREETS

Is it normal

[slim spruce]

yeah I get that and no crashes

[waxen vector]

how tf do you fix this it has been fine for years till a week ago game runs at like 1 or 2 fps every second is fine then freezes, its supposed to be "packet loss" but im not losing any, my internet is better than avg same with my pc. game is fucking unplayable, get shot. freeze, gernade, freeze, shoot, tab, aim etc freeze for a second like how i can run game at full ultra graphics essentally and now even with every app closed, all graphics at low or off i cant fucking play the game, i uninstalled, cleared the game cashe, verified files, moved hard drive. cleared my whole 1tb hd and everything, servers are to the best, i even tried changing them. my friends see me freeze in game, my pmc runs on spot. im on same servers as them, we live very close i treid vpns. like idk what to do this game is shit. is there a fix and heres a photo of the icon that is at top right

[magic terrace]

That is due to server desync not ur pc

What abt ur fps

Probably ur internet or server

[slim spruce]

I am not aware of many causes to the packet loss icon. Other games are fine, right?

[waxen vector]

perfectly

[waxen vector]

every raid, happend through like past 50 raids

[slim spruce]

Try another region's servers. Then I'd suggest changing something on your local network like ethernet or rebooting router, trying modem only, etc.

[waxen vector]

and my friends are at the same place i am more or less and @slim spruce ive tried going to all servers, wifi and ethernet, rebooting, restarted router, etc

ive tried so much lol

the only time its fine is when i sit in a corner say woods for a good 25 min

[slim spruce]

Any special software on the router?

[waxen vector]

and it will only happend every 9 sec

[slim spruce]

gaming booster, firewalls?

QOS

[waxen vector]

and no

this problem happened last wipe too even when i was with a diffrent ip and provider

[slim spruce]

https://packetlosstest.com/ do this

[waxen vector]

what it be

[slim spruce]

testing packet loss

[waxen vector]

kk

0 lol

this is another level of Tarkov'd

[slim spruce]

Tried another region servers?

[waxen vector]

yup i can try again on vc too if you want lol\

[slim spruce]

I'd suggest a bug report in the launcher.

[waxen vector]

done that lol

[slim spruce]

I am not aware of causes besides in OCE region.

[gray trout]

hi

[waxen vector]

i dont know if you guys see it or not or if it sent

ill resend one cause i tried to send one last wipe

[waxen vector]

OCE?

[slim spruce]

Australia and southeast Asia

[waxen vector]

and anyone i should try again? im in NAW

[waxen vector]

ah kk

i turned on and off auto too

it off rn

[slim spruce]

Has support replied with any troubleshooting?

[waxen vector]

no

imma resend on though

[slim spruce]

reboot your modem and router by pulling power for 15 seconds

I'd then suggest trying a vpn if you have a free one that works

[waxen vector]

tried one and ill try to restart it ig

@slim spruce so i restarted my router imma try playing and ill lyk in a bit

[slim spruce]

ok

[waxen vector]

so @slim spruce i decided to rebuild my pc by reseating everything and yuh it kinda worked

the router didnt work

[slim spruce]

ok

[waxen vector]

i still get pl but its better

[hoary river]

Anyone having issues with receiving email verification code currently? Don't normally have an issue but can't seem to get one this evening after updating bios.

[slim spruce]

see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[steel kraken]

Hello i keep getting error 228 items moving, how do i fix this

[slim spruce]

When assembling a weapon in the preset editor or just any other thing?

@jolly silo to use mod mail your dms to server members must be open, and reclick the reaction

[lilac hatch]

anyone know what does the 0.5% and 1.00 means?

[mossy root]

anyone know how to fix this? i have 32gb of ram, 2080ti and a i9. lag every map i play. cant do shit

[slim spruce]

only on streets?

[mossy root]

nah, its every map

[slim spruce]

enable the ingame ram cleaner or try adding page file. 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[mossy root]

game stutters like crazy. freezes when i shoot or get shot

[slim spruce]

That may be another issue

[mossy root]

ive already done the page file thing and have the ram cleaner on

[slim spruce]

How much ram do you have?

[mossy root]

32gb

[slim spruce]

it says 9gb for 93% how?

what else is using it

[mossy root]

never mind. i have 16. coulda swore i had 32. stick might be fucked up. hmmm

[slim spruce]

Yeah make sure it's seated

unplug everything and reseat

[mossy root]

is there a way to check how many the computer is reading? like through device manager

@slim spruce dm if you dont mind.

[slim spruce]

how many computers?

oh yes

it will say in task manager performance > memory tab

[crimson lance]

Tru task manager or control panel

[hollow torrent]

Anyone know how to fix the game from flickering while its launching? (still flickers after it loads all the way as well)

[crimson lance]

Turn off vsyn/freesync

[hollow torrent]

i cant even access game settings cuase how bad its tweaking

[crimson lance]

Verify game files? I dont think thats vsync if its that bad

[hollow torrent]

Yes, i've tried that as well. Even uninstalled and reinstalld the game

What its doing has never happened to me before

[crimson lance]

Updated gpu drivers?

[hollow torrent]

That too lol

[crimson lance]

Updated windows?

[hollow torrent]

Up to date.

[crimson lance]

message bsg support and then we can see if maybe sessamy comes up with something

Their support can use logs so that helps a lot

[crimson lance]

Also did you do a clean install, removing cache?

[hollow torrent]

I cleaned cache yes. I didn't want to do to much and accidentally screw something up

[crimson lance]

Search for "System Configuration" go to services - hide all Microsoft services - turn off all and then enable ones needed for eft like anticheat.

[hollow torrent]

trying that now

[hollow torrent]

didnt work lol

[crimson lance]

Did you have this issue in any other game or just tarkov?

[hollow torrent]

just tarkov

[crimson lance]

And what are your specs?

[hollow torrent]

been playing for over a year and never had an issue

1650 Super
i5-12600k
Mag Z490 Tomahawk Motherboard
Mag Coreliquid P240 Cooler

[crimson lance]

Ram?

[hollow torrent]

16GB

[crimson lance]

I mean shouldnt really matter, its mostly about gpu

[hollow torrent]

But the weird thing is that the game has ran fine for me since i got it

[crimson lance]

I cant really think of anything else to do, i recommend contacting eft support with all the info and then maybe wait for someone else like Sessamy to find a solution quicker than bsg support can

[hollow torrent]

do i submit it through the lanucher?

[crimson lance]

https://www.escapefromtarkov.com/support

[hollow torrent]

I appreciate trying to help!

[crimson lance]

You need to log in to create a ticket

[hollow torrent]

I submitted one!

[crimson lance]

👍

[hoary river]

None of these suggestions have helped. I still can't get verification emails for website or launcher. Have tried all of the suggested fixes and have even reinstalled windows from scratch. Still no success. I can't try any of the "change email" type suggestions as I am not getting emails from the website. I have had no issues for years - only happened in the last 24hrs. My email is hosted with O365.

I'm aware that there may be issues with logging in at this current time due to the patch being rolled out but my issue predates that

[nocturne juniper]

When will next pre-wipe events go on?

[obsidian bronze]

Nobody knows.

They’ll be announced though

[slim spruce]

Please contact support about this https://www.escapefromtarkov.com/support/knowledge/431

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.13.0.4.23117_4ff15ce6-f950-4e92-8f96-2c8c6d839374/Client.0.13.0.4.23117.zip

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.13.0.4.23122_a49c0925-d932-4fff-9696-0d0977f0c2db/Client.0.13.0.4.23122.zip

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[hoary river]

I can’t raise a support ticket without being logged in…

Sorry to be a pain!

[slim spruce]

[e-mail]

[viscid forum]

Hello i become no E-mails for verification or pw reset

[glad creek]

Ragman's sling trade is locked randomly, is this something due to the latest update?

[proven birch]

anyone else getting constantly disconnected from server

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/439

[proven birch]

says everything is working as it should, but obviously thats incorrect

[slim spruce]

The server status may not apply to your issue

This is a somewhat uncommon problem with several causes.

[vernal prawn]

hey i think my account just got hacked, what should i do or who should i write?

[slim spruce]

From another pc that is not infected with malware please change your email's password and add 2 step verification on your email. Make sure there's no email forwarding nor backup emails added.
Then reset your tarkov password and reformat your main pc. (reformat optional but it's highly likely your main pc is infected with malware of some kind).

[vernal prawn]

I think someone just changed my email already it is not workin g anymore when i try to log into the battlestate site

But my Game launcher is logged in

[slim spruce]

You can't change emails

[vernal prawn]

why isnt my email working then

[slim spruce]

What does it say?

[vernal prawn]

its says the email or password is wrong

[slim spruce]

Reset your password

[vernal prawn]

i try to

but when i write my email in the field it says my email doesnt exist

[slim spruce]

Please email support about this at [e-mail]

This doesn't mean you're hacked

[vernal prawn]

i have a screenshoot on my phone where it says my email, when i got an verification code for the launcher

but when i try this email

its doesnt work

[slim spruce]

I have heard of this before, contact support about it

[vernal prawn]

how can that even happen

[vernal prawn]

okay thanks

[wispy basin]

um @trail copper going into raid with labs cards if you die and hide them in your gamma you keep em

fix this soon pls

[severe veldt]

yes

i still dont know what to do and i cant play the game

[wispy basin]

check integrity files see whats disconnecting you then youll see

[wide bluff]

what were the changes in the new patch notes

[finite stratus]

Yo, having some tech. issues trying to download. Any tech gurus here?

[little hatch]

is it possible for me to change my bsg account email?

[slim spruce]

what is the problem?

[slim spruce]

Not by yourself. What is the problem?

[finite stratus]

Having issues downloading... I am downloading the game again but it always says 0MB

[slim spruce]

wait 3 minutes or so

[finite stratus]

bet

[pseudo karma]

hi dudes, i got a problem, i already restart the game, clean the cache restart again, but when i want do a modding of weapons, i cant buy any items by the flea, i can buy it by the store of the merchant, but i cant on flea, anyone got a solutions or all have this problem ?

[obsidian bronze]

Have you unchecked “Traders only” ?

[pseudo karma]

i got any merchants items but not all ..

[obsidian bronze]

What language is that?

[pseudo karma]

its french

its only skier items i cant buy

[finite stratus]

Probably a good idea to hop in a VC and stream your problem with a MOD or Exp. Player

[pseudo karma]

if anyone want yes why not 🙂 but i do the moddings all times, i never got the problem, i do any modding this afternoon and i havent the problem .. i rly dont understand

[obsidian bronze]

Click “Exclure les échanges”

The little “x”

[pseudo karma]

yes i do it too but "exlure les echanges" is only for see the trades and that dont change :/

im verifying the games files .. im not sure that change anything but i try 😉

and thank you guys to help me

that dont change anything .. all the skier items are lock 😦

[quiet summit]

Can you go to your Skier and check his shop?

See if they're in stock

[obsidian bronze]

I think it may be a bug,

Can you check if he has stock individually?

[quiet summit]

And your LL

Grats on 50 btw

[pseudo karma]

yes i can buy it in their shop

that's why i rly dont understand x)

it's same for ragman items, i cant see them on the flea they are lock too

[quiet summit]

Can you purchase it without the filter on the top?

[obsidian bronze]

??

[pseudo karma]

nope it's lock

[quiet summit]

I'm not sure, you'll have to submit a bug report

[pseudo karma]

on the launcher or anywhere in the discord ?

[obsidian bronze]

Launcher

[pseudo karma]

okok ty guys for helping 🙂

[obsidian bronze]

It gets the relevant information for them to look into it that way.

No problem

[pseudo karma]

okok, i do it

you know if the answer by the support is fast ?

[obsidian bronze]

Support would ask you to send a bug report

[little hatch]

Bruh what

[slim spruce]

@little hatch doing such things breaks the tos

support can't help you unfortunately

please buy the game yourself

[little hatch]

Oh

[pseudo karma]

ookok ty

[little hatch]

Sorry i didnt know, i just got the acc from my friend

[hasty jasper]

I can't get past awaiting session start since this patch, is there a known bug fix for this? I literally can't get into a raid..

[languid flower]

why does it crash when im playing with friends in tarkov any fixes?

[sick hemlock]

im being disconnected constantly even though the ping is fine, me and my buddy have been getting disconnected at the same time as well every time

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/439

[sick hemlock]

ddos?

[slim spruce]

If none of that works it could be related to dual stack lite connection, as the tarkov servers do not like dual stack lite.

No

[sick hemlock]

ok

[slim spruce]

Either a lack of ipv6 totally or a dual stack lite connection is the only other cause from that page.

If none of it helps.

[sick hemlock]

what does all that mean 😦

we were able to play for a solid minute or two before we get disconnected at the same time? Its never happened.

AND NOW IM DEAD

[slim spruce]

See all the tips on the page for help, if this happens in more than one raid.

If you are both disconnecting it could be a server issue.

[sick hemlock]

we are both disconnecting idk, internet is ok, we live about 4 miles apart, i mean im just gonna quit for today so its whatever

[prime yew]

anyone getting unity crashes.. game crashed while i was loading in for a scav, open it up again, then my entire PC restarts while it's loading for another scav

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/441

[prime yew]

wtf? they legit want all anti virus shut off?

[slim spruce]

Just to see if that is causing it temporarily.

You can white list the launcher and game folders alternatively.

In windows defender exclusions you can do that and then reboot.

[prime yew]

ahh okay

this is just odd... i have 250+ hrs in and not once had a crash until the last 2 weeks

[slim spruce]

It's likely due to high ram usage.

[prime yew]

i have 16 gb, isn't that more than sufficient?

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[vivid briar]

what is the ERROR: 103001

and how do i fix

[slim spruce]

What are you doing when it happens and what is the complete error message?

[vivid briar]

Failed to determine version of file "D:\tarkov\EscapeFromTarkov.exe"

jus trying to load tarkov up

[slim spruce]

run the launcher as admin

[vivid briar]

as soon as i open launcher

Installed game version check error

ERROR: 103001

Failed to determine version of file "D:\tarkov\EscapeFromTarkov.exe" same thing happens

[slim spruce]

Does the file exist?

[vivid briar]

wdym

[slim spruce]

Check that folder

[vivid briar]

yeah it exist

[slim spruce]

White list the game folder and the launcher folder in windows defender and reboot.

[vivid briar]

do what now

[slim spruce]

Windows defender is likely blocking the launcher's access to the files. You will need to make exclusions for the launcher and game folders and reboot.

[vivid briar]

okay

[slim spruce]

https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26

Also, check game file integrity first.

@vivid briar It's possible the files could be corrupt, check integrity in the launcher,

[vivid briar]

i cant access the launcher at all makes me close in that error message

brb gonna reboot

same error

[slim spruce]

reinstall the launcher first

Then if not still try the white list in windows defender

[vivid briar]

gonna have to run me through that

unless thats the exclusion

same error code @slim spruce

even when reinstalling launcher

im scared

i spent too much money on this game for my account to just go poof

[slim spruce]

This is a launcher error.

Verify client files if you can.

Otherwise please rename the folder where the game files are

like rename D:\tarkov\ to D:\tarkov2

the launcher should open

[vivid briar]

hey that worked

ily

[slim spruce]

Now use the "set the path" button to choose the new folder you renamed

[vivid briar]

give this person a raise

[slim spruce]

It should scan it and maybe tell you there is an error and need to repair

[vivid briar]

how i do taht

[slim spruce]

you should see "install" and above it "set the path to existing installation"

use that and choose the folder where the game files are now, the D;\tarkov2 folder

[vivid briar]

done

[slim spruce]

it should scan files now

[vivid briar]

and i got the error code

Installed game version check error

ERROR: 103001

Failed to determine version of file "D:\tarkov 2\EscapeFromTarkov.exe"

[slim spruce]

is your internet speed fast?

[vivid briar]

yes

[slim spruce]

delete the tarkov2 folder and reinstall

[vivid briar]

id say

this might take longer than i thought

its not moving at all

[slim spruce]

the file was corrupt or so, or the drive is

[vivid briar]

0mb a second

[slim spruce]

wait 3 minutes

that is common

[vivid briar]

okay

how do i explain this to my teaher when i tell them why im late to school

my tarkov blew up

[slim spruce]

you should go to school. Tarkov is not as important as that.

[vivid briar]

but i want to fix this

still not moving

[slim spruce]

disable windows defender for a second

[vivid briar]

and how do i do that

ive never had problems with my pc so no idea what im doing

[slim spruce]

Select Start and type "Windows Security" to search for that app.

Select the Windows Security app from the search results, go to Virus & threat protection, and under Virus & threat protection settings select Manage settings.

Switch Real-time protection to Off.

After it installs enable it again

[vivid briar]

it started moving

should i still do it

[slim spruce]

no

it just took some time

[vivid briar]

okie

if this doesnt work do i just throw my pc out the window

maybe that will work

😦 sagde

does this have anytthing to do wit the launcher update? @slim spruce

[slim spruce]

shouldn't be

[vivid briar]

40 seconds left checking integrity of game files

[vivid briar]

im just confused what happened

[slim spruce]

probably a corrupted file

[vivid briar]

my internet went out

r u kidding me

it still says this tho

[slim spruce]

be patient

[vivid briar]

yes sir/ma’am

it downloaded but since i have no internet i can’t launch the game

wait nvm

a error came up

[slim spruce]

which one?

[fathom imp]

Did anyone else's game mess up during the update? My launcher has to verify the integrity of game files before allowing me to update and then it will mess up mid update saying i don't have permissions... I don't have permissions to uninstall the game either.. I've wiped all cache, logs, and done a few hours of troubleshooting with google already

[slim spruce]

what error exactly?

[fathom imp]

Error during installation
Access to the path 'C:\Battlestate Games\EFT\EscapeFromTarkov_Data\Plugins\x86_64\AudioPluginOculusSpatializer.dll.old' is denied.

[slim spruce]

this is because of antivirus like windows defender. Disable it and try again.

[slim spruce]

scroll down in the box

[vivid briar]

tahts the second pic is the scroll down

i sent 2 pics

[slim spruce]

I see one

[vivid briar]

what the

my internet is buggggggging

there

[slim spruce]

That is a general internet issue

[vivid briar]

so it’s good?

[slim spruce]

yeah try again. Go to that web page to be sure

[vivid briar]

still have no internet

gonna connect to my phone hot spot

nvm we back

[vivid briar]

i closed the error and it just closed and didnt close my launcher and i can launch tarkov

gonna launch it to confirm

is there any way i can like give you 5 stars

get you a raise or some shit u mad helpful excuse my language

[fathom imp]

@slim sprucebro, if this works can i cashapp you $5?

[slim spruce]

no

[fathom imp]

bruh, gift you nitro??

[slim spruce]

thanks though

can't do it

[fathom imp]

😦 ty homie, sm. fingers crossed. i'm trying it again rn

[vivid briar]

is there anything we can do to show our appreciation

[slim spruce]

don't kill other scavs

as a scav

[gleaming tusk]

♥️

[vivid briar]

NOOO , my 1 weakness

@ nakita give @slim spruce a raise i give 5 ⭐

[fathom imp]

@slim sprucewindows security was disabled but same result..

[slim spruce]

start the launcher as admin. Do you have other antiviruses?

[fathom imp]

i did that earlier, will it make a difference now? And no, should i disable my firewall

[slim spruce]

the problem is another program using that file

usually it's an antivirus

white list the game and launcher folders in windows defender and reboot

that usually solves it

[fathom imp]

"white list"? is that where i allow an app through the firewall

[slim spruce]

https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26

exclude the whole launcher and game folders and then reboot

[fathom imp]

rebooting now. I just want to say, is appears as though my launcher is downloaded and in two separate places on my pc. Any chance for harm their?

[vivid briar]

one last thank you to you @slim spruce

[slim spruce]

ok

[terse sage]

Game just running in general like shit since the update for anyone?

I was just getting 6-24 frames on interchange scavving.... my system typically gets around 90 frames on inter.

Restarted my game and now im just in the menus experiencing tons of lag and frame drops.

[slim spruce]

clear cache in the launcher and also, reinstall the graphics driver in the custom install option with "clean installation" checked (nvidia) or "Factory reset) for AMD.

[terse sage]

got it will give this a try

[vivid briar]

also if you go to the same place where the clear cache is hit logs and delete all those

[fathom imp]

@slim spruce ty sm dude, we're good.

i had to add 3 separate files as exlusions under windows defender

[slim spruce]

ok

[winged parrot]

why does my Character slide mid sprint

[slim spruce]

This is caused by a certain button layout to crouch while sprinting

It's something one can do to fake being an ai scav with practice

[sage ridge]

there's a problem when trying to assemble and buy things from traders on flea market, the objects are locked or unavailable when in reality they are free to buy on the trader tab itself, don't think anyone can help but I didn't find a bug submission channel here

[carmine haven]

hi, i cant update my game again

can someone pls help

i done the integrity check, cleared cache, ran as admin

[bitter thicket]

My friend just joined 2 days ago and has no secure container, it's just grayed out. Any idea how to fix this bug? Thanks.

[tacit timber]

Just reset account

[bitter thicket]

Gotcha, thanks

[waxen vector]

how long does it take to gtet a awnser from a ticket after sending a bug report??\

[obsidian bronze]

Depends on their flow of reports.

Sometimes fairly quick (Within a few days)
If they're busy, it could be anything from 3-14 days

[waxen vector]

ok thx

[steel verge]

a friend of mine is planning to buy eft, his specs are 16bg ram with Ryzen 5 3600X, how well would the game run for him?

[vivid briar]

70-80 frames

[loud moss]

Gpu? Ram speed?

[serene blade]

as long as GPU is ok should be around 70-80 fps Customs online

Streets I'd guess 50-55 fps

[cinder ice]

i made this custom resolution thru nvidia control panel, but it wont stay. why is that?

[midnight jasper]

they need to get better anti cheat i just lost a axmc and a 1.2 mil m4 because this cheater no cliped trough a wall oand shot me once with a glock and i died

[golden plover]

how to submit ticket for teamkillers?

[gentle lodge]

Is Klimov extract broken?

[clever radish]

can only use that upscaling on fullscreen

[vivid briar]

its not illegal

[slim spruce]

it is in the discord here

[vivid briar]

PRISON

[slim spruce]

[cinder ice]

thx

[languid flower]

how to fix game not loading in escape from tarkov

[slim spruce]

What is not loading and when?

[languid flower]

i load loot and everything in scav and pmc and when i get into the awaiting session start

[slim spruce]

This problem may come an go. Please ALT F4 when this happens and restart the game. That could fix it.

[languid flower]

i do