community-support

[gilded spade]

:C

[dreamy wigeon]

asking those who play this game stretched what do you guys use? what aspect ratio and what resolution?

[teal glade]

Lan. Also noticed that when someone appears close to me i get DC

[foggy canopy]

is there any interference on the cable like other electronics? maybe switch the cable and try again or upgrade to cat 6/7 may helps

[grave bridge]

Is there any way to get past the one hour cooldown on password reset email, it didnt send me an email and im not sure i want to wait an hour just to hope it works then

[sudden grail]

their email system is just presumably down

I was wanting to login to the website and reset my game profile

[grave bridge]

Ngl i just wanted to make it so my password is easier to type in because I made it so my steam deck boots into windows and wanna see how much i can pump performance out

[grim apex]

hello does anyone know what i do when i get to the page saying awaiting payment submissions ?

and i dont know how im meant/what im meant to do

[slim spruce]

Xsolla handles all our of billing, please contact them.
https://help.xsolla.com/i-cant-make-a-payment

[sudden grail]

ah that is indeed the fucking problem

if you aren't getting Battlestategame emails they somehow got blacklisted by gmail

https://blog.hubspot.com/marketing/email-whitelist you'll want to follow this with "[e-mail]" if you aren't receiving them

gmail wasn't even putting them in spam, just outright disappearing them

[slim spruce]

gmail emails are fine, it's a per person issue with gmail sometimes but other services like outlook/microsoft just plain block them.

If you get no emails from us please see https://www.escapefromtarkov.com/support/knowledge/431

[sudden grail]

ah, well a lot of people were complaining about it atm

and I used to receive the emails

[grim apex]

dosent work

[slim spruce]

What do you mean?

[grave bridge]

The email stuff still is not working

Its not just him.

[grim apex]

they didnt do anything to resolve the problem ive been sitting here for an hour

[slim spruce]

You are in a live chat with them?

[grim apex]

was until they said nothing can help so i want to talk to someone who isnt a robot

[slim spruce]

Xsolla handles all of our billing and they are not connected to BSG in other ways.

You must talk with them or verify no charges were taken and try again, perhaps with another browser.

[grim apex]

what am i meant to do then since i have no other way of getting help

[slim spruce]

What did you mean by they didn't do anything?

There is a purple button on that page to get to a live chat.

[grim apex]

i mean as in i told them the problem and there words where we cant do anything to help you with that

[slim spruce]

What was your issue then?

[grim apex]

i am on the eft site on a screen that says awaiting payment submissions and ive been here for an hour now i contacted your support areas my bank and other player and idk what to do

[slim spruce]

Got a screenshot with no personal info?

[grim apex]

one second

[grim apex]

here

[slim spruce]

I am trying to see if it's an xsolla problem or an EFT website problem.

[grim apex]

]

[slim spruce]

Ok yes it's related to xsolla. I'd X out that page if it's been too long and then check your payment methods that no money was taken and then try to purchase again on another browser.

If money was taken on that purchase attempt you will need to contact xsolla with that ticket number.

[grim apex]

what browser do u recommend then

and no no money has been taken

[slim spruce]

Edge, something you use that doesn't have a popup blocker.

Or script blocker

[grim apex]

okay i will brb

[slim spruce]

Check your profile page to make sure you don't own the game now.

And check emails.

[grim apex]

all checked nothing there

[slim spruce]

I'd go ahead and try to buy again on edge.

Also disable any web security you have if that may be interfering.

[teal glade]

Nah router > PC

[grim apex]

on edge its saying payment was cancelled

[slim spruce]

That means either your bank is blocking an out of country purchase or xsolla has blocked it for other reasons.

I would contact xsolla first.

[grim apex]

i give up im not going to purchase thx for your time

[real river]

Yo guys, having issues receiving emails from Tarkov, cant reset my password or create a new account at all

Both my emails are gmail, never tweaked any settings or something. I receive promotional emails regularly from Battlestate

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/431

[real river]

checked that one out already but without any success

ok it just worked on a email address i have on my own domain and server

any known issues with gmail specifically?

[slim spruce]

Gmail is the one known to have the least issues. This comes and goes per user with them.

[real river]

weird, 3 gmail accounts same issue

im in EU(montenegro) so i doubt thats causing any issues?

[slim spruce]

I am not sure.

[molten depot]

Good, I wanted to, can I play if I haven't received the activation code for the account yet?

[slim spruce]

You must activate the account first to play.

[molten depot]

I don't get anything and I don't know what to do

[slim spruce]

Do you see a 403 error?

[molten depot]

No, it tells me that an email has been sent and I have nothing in received or spam or anything and I sent it hours ago.

[slim spruce]

Please try on another browser like Edge and if still not after a little bit more, see the above page to contact support. If you have not bought anything yet you could try another account with another email from another domain like Gmail.

[molten depot]

I have done it with the gmail email that I have but I don't know if they send to activate it at the moment and it takes days

[real river]

Seems like its a Gmail related issue, tested a few other domains and yahoo and it works completely fine

[molten depot]

And what other domains do you recommend that work to create an account?

[real river]

proton and yahoo

[molten depot]

ok I'll try and see thank you very much for the help

I just made a yahoo account and it says this........The email address on this domain cannot be registered.

[raw salmon]

ESCAPE FROM TARKOV has the worst sound and 3d sound system in whole fps universe, not only my words, but many youtubers too, look on how old this game is, how far away were problems with sounds, and we have 2023 and still the same, nah maybe 10% better since 2016 😩

[slim spruce]

That means yahoo emails are blocked to you and your region.

So it will not allow an account to be made with that.

[molten depot]

There is no way I created the yahoo account and now it won't let me because it wants Latin letters, but what's going on here, so many difficulties to create the account?

In the end I'm going to leave it because it seems unfortunate that to create an account so many difficulties for a game, it's unfortunate.

You can't even hotmail, yahoo or gmail.....

[old otter]

hello guys my friend is trying to buy tarkov but it doesnt send the verification email to activate is acc on the website any suggestions?

[slim spruce]

Try another browser like Edge.

[old otter]

i tried to make a new acc myself and i use edge and it doesnt work

[slim spruce]

You may have to contact gmail and whitelist the address [e-mail]

[old otter]

already done the whitelist but we cant even ask a new code bc its "forbiden 403"

[slim spruce]

403 means the website has blocked you for some reason, usually due to too many requests. You will have to contact support if you can't get around it. https://www.escapefromtarkov.com/support/knowledge/447

[old otter]

is it only ip?

bc we can use vpn

[slim spruce]

You may need to disable the VPN, that could be the cause.

VPNs get that a lot.

[old otter]

no i mean if we use a vpn will i be able to make new request?

bc if he make a support ticket it will takes ages

[slim spruce]

It's ip based yes. You can try a VPN.

[old otter]

okay ty

and uh maybe its bc we use .fr emails?

bc i have a main account and i use a yahoo.com and i have no problems

[lilac belfry]

I’m having the exact same problem I made an account at 4am today and still haven’t got a activation link

[old otter]

my friend found a very old gmail acc where he made a tarkov acc a while ago so hes fine but idk for u im sorry

[lilac belfry]

Almost been 12 hours

[old otter]

i guess make a support ticket on the website

[lilac belfry]

I did and no reply on that either

[old otter]

but u proly cant bc u dont have a acc i assume

[old otter]

it takes ALOT of time

[slim spruce]

You need to contact gmail and have them white list the [e-mail] address for you.

[ancient cedar]

Hello everyone, I'm new here, just like in the game, I'm having a difficulty, I bought the game. and I have the codes to ativer on the official website, the problem is that I when making the registration, I am not receiving the email to do activation, what can I do?

[timber dawn]

Whats going in with colombia servers?

[quiet summit]

It is recommended to have a gmail domain

https://www.escapefromtarkov.com/support/knowledge/431

[ancient cedar]

thank you

[timber dawn]

Are there something going on with colombia servers rn? Ive been able to play all wipe with a 80 ping and today out of no where it is 200

[queen ridge]

what is the proper method to reporting individuals abusing the discord's VCs? i dont see a method up listed anywhere, i think is should be a streamlined bc there are a lot of people who continually put up pornographic images through their videos and noise abuse players utilizing the VCs.

[mental crane]

any ideas?

[raw salmon]

Rethink buying it....

[slim spruce]

Are you on an unusual network setup?

[mental crane]

I am locked out of my acc because I entered the wrong password, 1 hour lock out. I think it is that?

[grim apex]

Just a heads up apparently they dont do weekends as it says on browser

so buy the game on a weekday

[slim spruce]

Yes it would be

[raw wedge]

why am i getting fps like this on lighthouse

but on reserve i get only like 60 70 ^online raid btw

[hot beacon]

Anybody else having difficulty buying ANYTHING from traders? Won’t let me buy a thing.

[bitter lotus]

hey does anyone know why my graphics are looking different. I recently upgraded from a 2060 to 3080, and I noticed that in game models look different from far away. far away objects look pixelated / a bunch of lines. When I move closer or zoom in it'll look normal. I didn't have this before on my 2060. my ingame settings remained the same also. i also upgraded cpus but idk if thats the reason why

Left picture is how far away models / textures look and right picture is zoomed in

[low herald]

How do you uncap fps with RADEON GPU? if i check Vsync on - my gpu is going crazy because it goes up to 900 fps in the lobby.

[robust matrix]

my friend is trying to log in and he is not receiving his code

[slim spruce]

see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

Try another browser, see here then https://www.escapefromtarkov.com/support/knowledge/431

The launcher direct link is here https://prod.escapefromtarkov.com/launcher/download

[slim spruce]

@pseudo geode to use mod mail your dms to server members must be open

[willow jolt]

does my weapon value increase or decrase on the chance that the weapon is invisible?

[slim spruce]

That is a bug. Clear cache in the launcher to fix.

[willow jolt]

OH aww thank you

[cosmic mango]

I am trying to login to the site to download the launcher but im not getting the verification code email. I was able to reset my password, and that email came in just fine

[slim spruce]

Please try another browser like Edge.

[cosmic mango]

I did, didnt work. But I saw the link to the launcher download above. Didnt ask for the verification code so I might be good ty

[gusty venture]

Im having issues getting a verification code from the Launcher, i've waited about 30 minutes, reset my password, and reinstalled the launcher twice.

https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140
I used this as reference, nothing so far.

[gusty venture]

Mind you, I already purchased the game with this email on chrome, But the launcher is whats giving me issues.

[slim spruce]

you will need to email support or use a ticket on the website (ticket is better)

[gusty venture]

Will do, Thanks.

[lilac belfry]

Anyone use NORDVPN while playing tarkov???

[vivid briar]

am i supposed to be waiting this long just to get into a factory raid

[vivid briar]

im trying to sign up because a friend got me the game but im receiving no emails for verification (from website, not using launcher cause idk how to download that without an account)

i sent an email to support but got no answer lmao

[noble crypt]

when did you send the email to support

[vivid briar]

yesterday

[noble crypt]

takes a couple days, prob about 20k ahead of you

[vivid briar]

got it

[noble crypt]

on top of it being a weekend

[vivid briar]

i took off all filters and tried adding to the whitelist but still a nope lel

[noble crypt]

my games been bricked for almost 2 weeks, goodluck kekw

[vivid briar]

average popular online game

[noble crypt]

nah, most other games have active Devs, lul, ive got 2 replies inside of two weeks, im immediate replying, they take 3+ days to respond, kinda sad, first reply was 9 days, 2nd was 3 days ago, so i expect another 6 outta that, once you reply to a ticket, it should be priority, not "oh let me reply atleast once to the next 3000 people then hit this guy back"

[noble crypt]

how long have u been trying to do the email

[vivid briar]

3 days at least

[noble crypt]

ah dang, i was gonna try to defend them and say that sometimes it takes a day or so because it gets overloaded, but i got no defense for 3 days LOL

[vivid briar]

lmfao

i tried literally everything

even went as far as to use a burner email to create the account but nothing

not even in my spam folder

my friend instead signed up with a new 0 day old email and got it immediately

[noble crypt]

yeah i feel ya dude, its kinda lame, maybe the launcher will work, i could be wrong, but i believe an Admin posted a direct link above in the chat to download the launcher

[vivid briar]

kekw

[noble crypt]

LMAOOO logic

try the launcher

[vivid briar]

will do once im home

[noble crypt]

i checked and confirmed the admin @slim spruce posted a direct download link for people, when you get home, a few chats above, try that, will be your best bet other than waiting for a reply

[gusty venture]

oh dont worry, the launcher requires verification too. i bought the game and after reading this it sounds like im refunding it.

dont care enough to wait 20 days for a service i payed a premium for :p

[loud moss]

There are no refunds

[azure anvil]

i would say the 💰🔙 word but i no want ban

[twin wasp]

someone help plz therapist and jaeger wont buy my empty holodolnik but they use to buy it idk what to do

ive also restarted tarkov and cleared cache and log files no fix

hello?

[azure anvil]

Yea traders are bugging rn

not buying stuff they should

like therapist not buying ledxs

[twin wasp]

hope this gets fixed soon because its actually a problem

[karmic trench]

Is the discount starts tomorrow? cuz i'm getting the full price while purchasing the game. I'm confused so consider helping pls @fluid gate @weak forum

[molten depot]

Hi, I have already been able to activate the account by adding the email to the white list but because I want to purchase the Left Behind Edition game that is at €46.39 with a 20% discount and when making the payment it says Total €58.52 ?

When you buy the game where is it downloaded?

[grim apex]

go to your profile and it should say instal

if i was to get someone to buy me the game as a gift and send me the code would that work >

??

[quiet summit]

Do not ping staff randomly.

??sales

[acoustic sapphire]

Current active sale! 20% for upgrades and all fresh purchases/25% for fresh purchase to EOD! This sale will be on 05/08 & 05/09!
You can find a list of previous sale dates, durations, and price reduction percentages here. This can give you a good idea of an upcoming sale. #general-chat message

[quiet summit]

Through the website via your profile

You were banned in-game?

[tawny stone]

still have issues with mic disabling loading into raids and ive looked online at its showing up more and more with other players. still no fix.

any news on this ?

[quiet summit]

Are you banned in the game.

Is there a timer, or is it permanent?

I'll send you a DM.

[sacred talon]

Hi. My account got stolen yesterday. What i can do to get that back?

[mint bronze]

Secure your account, make sure there is not any email forwarding going on

Reset your password via the website

[sacred talon]

yea cant do that. Email and password has allready changed so i cant get to my account

[mint bronze]

They shouldn't be able to change the email, that feature is disabled

If you think it's still the case

You will have to contact the support email via [e-mail]

[sacred talon]

i have already send gmail

[mint bronze]

Then you will need to wait for a response.

[sacred talon]

not respond yet'

[sacred talon]

okay thanks

[mint bronze]

No problem.

[sacred talon]

and i changed my password 2 days ago but somebody still gotten my account

[midnight berry]

i need help, i lost the access to my email and i cant verify my email when i try to play tarkov, can anyone help?

[slim spruce]

You must contact support about this problem, if you can't log in see [e-mail]

[midnight berry]

ok, ty but will they be able to help? because i cant log in to my old email

[slim spruce]

It depends

Hopefully.

[midnight berry]

on what if i may ask?

[slim spruce]

They may tell you to contact your email support to regain access.

[tranquil oyster]

?? restarted twice, any fix or another bug fucking me over? lol

[midnight berry]

i dont think that that will work, i have tried everything, but i cant get in because i have to verify my account with a sms and my old phone card thing is broken so i cant receive it

[midnight berry]

how long does it take for them to answer? just the average

[slim spruce]

a couple of days or so

[midnight berry]

okay, thanks for the help :D_ _

[brisk holly]

Wondering will there be any more % discounts lower than the current one?

[quiet summit]

??sales

[acoustic sapphire]

Current active sale! 20% for upgrades and all fresh purchases/25% for fresh purchase to EOD! This sale will be on 05/08 & 05/09!
You can find a list of previous sale dates, durations, and price reduction percentages here. This can give you a good idea of an upcoming sale. #general-chat message

[brisk holly]

Correct

Are there already well known dates or some sort ahead of time known for them

[quiet summit]

No that was to proc the command

Click the link to see the list I've put together

All historical sales and reduction percentages

are there

[quiet summit]

^

[brisk holly]

Awesome, what an great put time effort & time saver.

[quiet summit]

[nocturne juniper]

Full protection 💀

Use Thor

Thor is goat

[tranquil oyster]

wasn't mine lmao i got it from a scav run i did while i was making my coffee this morning, i dont use those armors at all

[little hatch]

i just got tarkov recently and i got a blue screen 4 times while loading in a map, i got the same specs as one of my friends and his game doesnt do this at all
my settings are on low and im playing on windowed, anyone knows why this happens?

[quiet summit]

Need information.

Specs

[little hatch]

gpu: nvidia geforce GTX 1660 super
cpu: i5-10400f
16GB of ram

[heady flower]

for the past week every time i try to save something in the settings it gets stuck on the saving animation (the spinning thing next to the save button), and if i try to save by pressing esc and choosing to keep the changes nothing happens

[hollow fox]

anyone else having long matching time ?

[quiet summit]

Navigate to the following directory
C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings
Right click the folder itself, untick “Read Only”
Click OK
Relaunch the game

[quiet summit]

What bluescreen message are you getting?

[heady flower]

worked, thank you

[little hatch]

cant tell from the screenshot

[quiet summit]

Try and add to your pagefile

Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under performance hit settings
Advanced again, and change the paging file size
Select an SSD drive
Untick automatically manage paging file size for all drives
Use 16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.
After that, restart your computer and give it another go

Keep in mind this will take up some extra space on your SSD for as long as you have that volume on

This will also very slightly decrease the lifespan of your SSD
Modern SSD’s will barely be affected (might even not be affected)

[little hatch]

the game isnt on my ssd, do i still do these steps then?

[slim spruce]

put it on C

which is hopefully an ssd

[little hatch]

i dont have space, i only got 40gb on it left

[slim spruce]

You need to make room

[little hatch]

i dont got anything to delete

my whole ssd has 111gb

appdata+windows takes like 50-60gb

ive already tried to make room multiple times

[slim spruce]

if the page file is not on an ssd it's worthless and will make things worse

[little hatch]

so what do i do to fix this crashing

[quiet summit]

Improve your hardware.

[slim spruce]

The cause is likely a lack of ram, which the page file will help

[slim spruce]

Other things to try: https://www.escapefromtarkov.com/support/knowledge/441

[fair vigil]

guys

my friend has a problem with downloading tarkov

its just stuck on 0/0mb

[quiet summit]

Disable Windows Defender, Launch launcher as admin, wait ~5-12 minutes

[nocturne juniper]

thats popular with tarkov

isnt it?

[crisp jewel]

the game is shitting itself since yesterday evening
it was fine in the early day
Framerate is a slideshow the first 8 minutes into map area
any input like opening inventory, moving, ...turning the fucking camera Causes the game to freeze and begin loading like its having diarrhorea
its now devouring all resources from my PC to the point other apps crash bcos im not in the main menu of tarkov like steam, browsers etc...
takes around 6 minutes for screen to go from Black to the actual raid after 00:00:00 and of course another 8 after that to actually be able to go from a picture to a slide show to a few FPS
it then kicks me out due to the server shitting itself
upon loading in it takes about 2 mins to be able to look around when it unfreezes
it then randomly goes up to a normal 30 FPS or so for a few seconds before crashing due to the fact i turned my camera

how the fuck did the game go from being perfectly fine to this?

[nocturne juniper]

skill issue

[crisp jewel]

completely true
it takes some serious skill to fuckup a game so consistently with tiny patches...

[crisp jewel]

how long untill they put out a patch for the most recent fuckup maaaan

[plain flame]

hey im having trouble ending raids, the game crashes and closes and it been doing this for about 3 months and reason why?

[crisp jewel]

bsg is incapable of fixing anything
that problem goes under the "it aint game breaking so just deal with it"
since it happens after you already extract

[orchid ruin]

Is a server likely to come back when its saying server connection lost or is it likely the raid itself is just dead?

[slim spruce]

This can either be a problem with the servers or other problems on your end. It depends if this is in every match or just one.

[crisp jewel]

happens everytime i load into a raid for the first time since yesterdays hotfix
followed by a reconnect and screen freeze for a few minutes
if im lucky im able to join into raid only 20 minutes late

[orchid ruin]

It was just one, I was disconnected about 5mins into a labs run and couldnt reconnect, mustve just been the raid itself dieing.

[slim spruce]

If that is so, you have the chance to get your stuff back when the server kicks you out.

[orchid ruin]

Kicked me out on 1hp

[slim spruce]

Not always, but sometimes.

Well rip.

[orchid ruin]

yup, no big deal

[slim spruce]

You might have died and the client didn't show it properly.

[orchid ruin]

Just didnt know if it was worth trying to spam reconnect or just give up

[lost hedge]

can a mod PM me?

[slim spruce]

#discord-mod-mail

[crisp jewel]

any idea on the ETA for a fix?

[slim spruce]

Is this server connection lost happening in more than one raid?

[crisp jewel]

wdym? it happens in every raid

start atleast

[slim spruce]

@viral sandal tarkov only please

[slim spruce]

You never have a good raid without this now?

[crisp jewel]

my guy i cant even play the game since last night

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/439

[crisp jewel]

if im lucky i load in 20 minutes after everyone else
not to mention playing is impossible due to non existent frame rate
crashing
Freezing
if i do anything like open inventory or even just move my fucking mouse
if i use a scope and ads the game fucking crashes

shit servers are the least of my problems

[slim spruce]

This sounds like a local issue with the machine. When did you play without problems before?

[crisp jewel]

yesterday

[slim spruce]

Machine specs?

[crisp jewel]

970 i7 6700 16gb

[slim spruce]

See that page for tips, try everything possible.

[crisp jewel]

game runs fine on medium-high settings so my machine is not it

i probably already did sigh

bruh thats the least of my problems lmao

[slim spruce]

Check cpu, gpu and memory usage % in task manager during the game.

[crisp jewel]

70-80% as normal

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[crisp jewel]

i fucking knew youd say that xD
supposedly that wont even help
but i give up so ill try it

[crisp jewel]

wellp game went from utter unplayability to just dogshit so you helped

[slim spruce]

Is your ram still very high percentage used?

[crisp jewel]

yes

[prisma notch]

Does anybody know what I'm doing wrong? I paid for the 34 euro pre order but when I log in on the website it says no pre orders...

[crisp jewel]

no hold on
thats memory

[slim spruce]

Where did you buy it?

[prisma notch]

The website

[slim spruce]

Do you have the launcher?

[prisma notch]

No

[slim spruce]

On your payment method did the charge go through?

And did you get a receipt email?

[prisma notch]

Oh it didnt

Weird thanks I was too fast I guess

[slim spruce]

Contact xsolla before trying again, they handle our billing.

[prisma notch]

Will do thanks a lot

[slim spruce]

https://help.xsolla.com/i-cant-make-a-payment

[crisp jewel]

loading in

[slim spruce]

what gpu do you have?

[crisp jewel]

970

dont put the blame on my hardware

[slim spruce]

on the performance tab under graphics what is gpu 0?

and what is gpu 1?

[crisp jewel]

i dont have GPU 1 but...

[slim spruce]

You have good usage but it is being bottlenecked by high usage. Try lowering your settings or resolution.

[crisp jewel]

my guy i lowered it since the problems started

[slim spruce]

What are your settings ingame now?

[crisp jewel]

let u know when i load

aint no way u fixed my game...

[slim spruce]

[crisp jewel]

ya managed to bring the performance all the way up to bad

[slim spruce]

You may need to lower your settings.

[crisp jewel]

i had higher quality settings and better performance yesterday

[slim spruce]

What is the FPS on what map?

[crisp jewel]

Lighthouse
i cant see the FPS but this is very much playable
atleast 30 fps

...most of the time

[slim spruce]

do ` and type fps 1 and enter to see fps

[crisp jewel]

30-50

25-40 average

[slim spruce]

How about on another map that is smaller?

[crisp jewel]

this is good

[sacred root]

what can i do to increase framerate? my game used to run 75 fps on 1440p, but after a few months im stuck at about 18 to 35fps. i have no idea what could be doing it and i do not have viruses anything of that sort. what can i try?

what would make it go down over time?

[slim spruce]

try reinstalling the gpu driver in the custom option with "clean installation" checked (nvidia) or the factory reset for AMD.

[sacred root]

ty

[crisp jewel]

how do i hide the FPS?

[slim spruce]

enter FPS 0

or it goes away next session

[crisp jewel]

yea thought so

[mellow mist]

Anybody know to fix the issue with not getting a verification code via email after logging in? Ive tried multiple times and haven't gotten an email.

[slim spruce]

Do you get the email to login on the website?

[mellow mist]

yeah

[slim spruce]

Try the tips here: https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[mellow mist]

Tried signing in on an incognito window and it worked

[slim spruce]

Ok

[sacred root]

it helped a lot, im now not dropping below 40 fps, is there any more advice? also whats the best way to go about setting my settings to the best they can be with my machine?

[slim spruce]

If you are not using above 80% ram there's not much more besides lowering settings.

[raw wedge]

how long is te discount going for

planning on upgrading to eod hoping it stays till tomorrow

[slim spruce]

05/09 23:59 MSK

4:59PM tomorrow

or later today, depends on view

[raw wedge]

ah man

it says 23:59 msk is 1 59 pm pst

[slim spruce]

today is the 9th

in 12am

[raw wedge]

today is the 8th for me

[slim spruce]

it's the 8th for you

yes so tomorrow

[raw wedge]

9:19

also

[slim spruce]

you have until 1:59PM PST tomorrow

[raw wedge]

why i get more consistent better frames on lighthouse than reserve\

and sadly i dont get out of school to depo my check till 3:30ish

[slim spruce]

reserve is more compact perhaps

[eternal sundial]

can anyone help me and me freind with banker part 2 please

[crimson lance]

#pvp-lfg

[crisp jewel]

it seems entering areas for the first time is what causes the game to shit itself
or another entity existing within 200m

i cant even fucking kill a scav that isnt shooting at me 💀

game shitting itself too hard

should i overclock my PC?

[tall sigil]

I've almost given up now trying to find a Tank battery. I have reserve key for potential spawns but nothing. Something tells me reserve is no longer the map for them. Any tips where to look now?

[crisp jewel]

lighthouse rogue camp

[tall sigil]

I never really play Light house. Due to the rogues been OP. Can you just cross or are there mines and rogues there?

Sorry I thought lighthouse itself.

[surreal bay]

anyone know how to fix the unity crashes ? it happens almost every raid and idk how to fix it

[vocal pier]

You get loads from moonshine scav case

[tall sigil]

Still not unlocked. Just unlocked my bit farm last night.

[mystic prairie]

i've gotten a launcher issue, it stated that "the connection is too slow. The (http://cdn-11.eft-store.com/LauncherDistribs/13.0.2.1988_79ca8330667d2bd3cf249353de204bf7/BsgLauncher.13.0.2.1988.exe) file cannot be downloaded"

do i have to redownload the launcher from bsg?

i've tried to redownload the bsg launcher from the website, but the download increases substantially everytime, from 1 minute to 5 hours

[foggy canopy]

do you have any other issues regarding your download speed, for example on steam?

[mystic prairie]

Nah its all good

[slim spruce]

Are you on a VPN?

[surreal bay]

anyone know how to fix the unity crashes ? it happens almost every raid and idk how to fix it

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/441

[tiny wyvern]

anyone can help me setup the game. I mean like settings and stuff like that so I can get fps at 60? I run a GTX 970

[mystic prairie]

Nahh

[slim spruce]

Are you in the OCE region?

[mystic prairie]

SEA

[slim spruce]

There are network issues in the region around Australia and Southeast Asia.

??oce

[acoustic sapphire]

Hello, current issues with the OCE servers can be explained here: https://www.reddit.com/r/EscapefromTarkov/comments/13bfpud/telstra_optus_issues_impacting_ping_to/

[mystic prairie]

ah that explains it

thx sessamy

thought something wuz wrong with my internet

[jolly portal]

Would I be able to handle tarkov on ultra with good fps with a Ryzen 7950X and RTX 4080 (1080p and maybe 1440 in the future)? I'm getting those soon

64gb ddr5-6400

[next wind]

yes i have ryzen 7800x3d rtx 4080 32gb 6000 and i get 120-130fps in 4k

[slim spruce]

a 3080 can run tarkov at max settings at 1440p no problem.

like max fps at 120 etc

a 4080 will slay at 4k

i actually run at 4k and get 100 fps or so on a 3080 12900k

[oblique lance]

if I log in to my account to play on my laptop from a different location (my school) will I get banned

[slim spruce]

No. You can log in anywhere and not get banned.

[loud moss]

even 1440p is gonna be too little to fully utilise the card. you'd be fine all the way from 4k, Im considering going to 4k myself iwth the 4090

[mellow mist]

anyone know to fix tarkov not loading in to the main menu. It just sits and freezes for a bit before sometimes loading in

[slim spruce]

What part are you stuck on?

And are you in the Australian or OCE region?

[mellow mist]

NA and the screen the pops up right after you launch the game, it just stops responding

[mossy tusk]

where do i uninstall tarkov

nvm

[nocturne juniper]

Hello dear devs, are you planning to return medicine cases on flea ?

[ornate eagle]

Hello dear Floppa 2.0. Flea restrictions come and go so at some point medicine cases might return to the Flea Market

[still patio]

Hi devs are you still accepting players into the ETS?

[steady cosmos]

Apply via launcher n be patient

[still patio]

yes sir

[vernal prawn]

can Zryachiy spawn with axmc and thermal?

[crimson lance]

Pretty sure he can

Wiki says no tho https://escapefromtarkov.fandom.com/wiki/Zryachiy

[vernal prawn]

ok thanks

[steady cosmos]

Not anymore no

[daring bronze]

Game stuck on "awaiting session start" when trying to go in as a PMC, any ideas on how to sort it?

[honest oriole]

if i am on island on lighthouse, which zones am i not allwoed to kill pmc?

can i kill him?

could need advice rn lol

[obsidian bronze]

I think as soon as they're past the first barrier, you'd lose it

[honest oriole]

well guess i have to figure out..

they are killing zryachi rn

it doesnt say anything in the wiki and i dont wanna lose lightkeeper

and what if they come inside are they allowed to shoot me since they dont have unlocked him yet?

im confused

[crimson lance]

Disable ipv6, change dns adress to google one

[daring bronze]

Thanks!

[crimson lance]

Then i recommend contacting support and see what they come up with

Or use different router if possible

[warm cove]

I purchased the game back in 2021 with some friends and we recently planned to get back into the game, for some reason however i no longer have access to the game and there is no sign of a receipt or email from xsolla, my friends neither have a receipt yet have access to the game, anyone have any idea what to do?

[quiet summit]

You were able to play the game prior?

Without the receipts or emails/proof of purchase I'm not sure you can do much

[warm cove]

yeah me and my friends played it back in 2021, thats the last time i had played

[quiet summit]

Your profile on the website should still exist

[warm cove]

i had them look me up ingame but my username didnt exist, is is possible someone stole it?

[quiet summit]

It should be the last username you had used

Have you checked your profile on the website?

https://www.escapefromtarkov.com/

Log in through top right

[quiet summit]

On the bottom right, do you have anything?

[warm cove]

nope

[quiet summit]

Something like that

Double check to make sure you're using the correct email domain

[quiet summit]

It's possible you're using the wrong email

[warm cove]

i have only ever used 2 emails, both of them have the sign up email from 04/04/21 but no receipt or sign of the game

[quiet summit]

Log in both the emails on the website

You may reach out to support via [e-mail]

[warm cove]

they will most likely ask for a receipt which i unfortunately have never received

searching through some old forums from 2021 it seems a few others had issues with receipts

may i add - my brother who also purchased the game at the same time (2021) also has no receipt but has access to the game

[quiet summit]

https://help.xsolla.com/babka

Perhaps you may reach out to xSolla for a copy of your receipt

[warm cove]

it asks for a transaction number

not got one of those

[quiet summit]

Enter the live chat with them.

[warm cove]

attempting

--

asked me to sign up to babka so i did, now there asking for a transaction number to check it

[quiet summit]

Then just reach out to BSG support

[warm cove]

it states on there website you need to provide a receipt

thats the issue

[quiet summit]

Then give up

I'm telling you to reach out to BSG support. That and xSolla are probably your only avenue of approach

[dry kettle]

I’m infinitely loading player data? Any way to fix it?

[quiet summit]

Try running Tarkov as admin

[dry kettle]

The launcher I assume?

[quiet summit]

Yes

If that doesn't work, verify files and clear cache on launcher

[dry kettle]

It worked thanks

[quiet summit]

[arctic trench]

If I as a scav hit at first another player Scav with a bullet, and he shot back and hit me. But I kill him, do I get - Karma for shoting at first ?

[warm cove]

xsolla are asking for bank statements of a card i dont have access to 🥲

[quiet summit]

Player 1 hits Player 2
Player 2 hits Player 1
Player 1 kills Player 2
Negative rep for Player 1

Player 1 hits Player 2
Player 2 kills Player 1
Positive rep for Player 2

[arctic trench]

Thx

[quiet summit]

Perhaps check junk & spam in 2021?

[warm cove]

all my spam and junk is cleared after 30 days... never mind 2 full years

[novel ravine]

guys i need help quick
basically, i bought new ram for streets
ive had 16 gigs before 2x8
i had them on the 2 and 4th channel
now i bought one 16 gig stick
i put it in the 3rd channel
and everytime i start tarkov
my pc turns off
why?
(im not a computer guy so im asking yall for quick help because i managed to start a pmc run and i wanna get this fixed quickly)

[tepid grove]

its possible the stick has improperly matched timings compared to your other sticks

try putting it in dimm slot 1 instead

[tough drift]

Are you attempting to have all 3 ram cards installed simultaneously?
like 2x8gb and 1x16gb for a total of 32gb across three ram slots?

[novel ravine]

yes.

[tough drift]

Thats a no no

[novel ravine]

omfg

i didnt know i just wanted to play streets

[tough drift]

All sticks should be IDENTICAL.

You will need 32gb for streets

[novel ravine]

WELL I DIDNT KNOW XD

[quiet summit]

You can try and increase your pagefile size

If you've already tried that then sorry-o

[tepid grove]

not necessarily true

[tough drift]

so buy a 2nd 16gb card IDENTICAL to the one you have bro and your chilling
no stress

[tough drift]

Best practice bro. This guy were helping has no clue at all.

[tepid grove]

yes, absolutely, it is commonplace for all sticks to be identical but it should theoretically still work

[novel ravine]

im broke as shit

[tepid grove]

however whether youd want it to is a different story due to instability issues

[tough drift]

Get a 2nd 16gb card like the one you just bought
install them as your ram was installed prior, in slots 1 & 3
enjoy streets bro ❤️

[loud moss]

not necessary. and no you dont need 32gb for streets

[novel ravine]

well i couldnt play streets with 16

[tough drift]

Whos running streets withg 16gb?

[tepid grove]

its more about the ram speed than anything else

[tepid grove]

try processlasso

[loud moss]

plenty of people

if you werent aware ram usage is optimised on systems under 25gb of system memory

and will be running with significantly lower usage compared to any other increase in memory

[tough drift]

I have played with hundreds in this discord and not one person with 16gb of ram is able to play it
IF I had an example Id believe you but thats fine either way. I'll take your word for it but my anecdotal experience is truly the opposite.

[quiet summit]

^ @novel ravine

[tepid grove]

@novel ravine what is your CPU and GPU?

[loud moss]

@novel ravine Try running the pc with the single stick of 16, then 1 stick each of 1x8 to check if it boots. I also suggest resetting your bios by removing the cmos battery for a few minutes, then putting it back in

[quiet summit]

[loud moss]

?

[tough drift]

Most straight forward solution for a computer illiterate gamer trying to play streets. ||Buy 2nd 16gb ram card||
telling him to remove stuff from his mobo and reinstall it; is a big stretch XD

[loud moss]

he put the ram in, hes aware of what slots to be using

he can take it out.

[tough drift]

We all know its easier putting it in then taking it out 😬 😜

[novel ravine]

the pc runs with all 3 sticks

its just when i start tarkov

[loud moss]

and they're running at 3200?

[quiet summit]

@raw quailHello! In order to use modmail, please open your DMs to server members.

https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png

[novel ravine]

nope 3000mhz cuz my cpu is compatible w only 3000

[novel ravine]

trying that now cuz my tarkov keeps crashung

[loud moss]

what are your current specs? cpu, gpu, and psu wattage ideally

[novel ravine]

550w, rx 480 6gb oc, amd ryzen 5 1600, 16gb 3200mhz but my friend turned it down to 3000mhz (that was max) and oc´d the cpu because 2133mhz was only compatible w the unoc´d version XD

now im trying 24Gigs and tarkovs running fine so far, no bluescreens or sudden turn ofs, 1. slot 16 gigs and 3. slot 8, both are the same speed and timing

[quiet summit]

Maybe ask in #general-chat, this is for Tarkov stuff.

[loud moss]

If that doesnt seem to give crashes i would suggest going into your bios and resetting it. I tend to have issues posting when adding additional ram after ive made changes to the old ones, such as xmp, manual ocs, etc.

[novel ravine]

you mean completely reset the settings and try 32 again?

[loud moss]

there is an option in the bios to reset the options to default, then try 32.

[minor knoll]

ok thanks

[loud moss]

do note they're trying to do 1x16 and 2x8

[little hatch]

when im in a game theres a bunch of black dots around the walls and it makes the game look weird, anyone knows why?

[loud moss]

take a picture of your settings tab

graphics*

[loud moss]

turn noise off

hq color and chrom abb can also reduce frames

what are your specs?

[little hatch]

gpu: nvidia geforce GTX 1660 super
cpu: i5-10400f
16GB of ram

[little hatch]

what

o i found noise

[loud moss]

yeah i suggest turning ssr off, hbao on max perf or off aswell

noise is film grain

[little hatch]

will that fix the dots on the screen?

[loud moss]

yes thats film grain

[little hatch]

ight

ty

[ripe walrus]

hey guys so i have had my RAM leaking from this game from playing so much streets. so does it mean that my RAM is F'd? Cus i took it to a tech shop and these guys said to reinstall my OS and buy new ram but i cant even get into my bios. PS [i know how to reinstall my OS btw}. Is anyone familiar with this issue? Got I7, 32gbs of RAM, and a 1070 gpu. so this happened about 2 weeks ago. and during that time i would load into raids can pay for ab 5mins or so and than my pc would shut off. and for other games like val, overwatch. but these past 2 days its been working fine im just scared to run tarky again and go into big maps wise

[keen maple]

I can't seem to log into my account, it keeps giving me SSL/TLS error and I can't seem to fix it no matter what I do

[loud moss]

should not be necessary to replace your ram. make sure to monitor your temps, could be your cpu getting too hot

if its dusty especially around the psu i would make sure to clean that out

[slim spruce]

First, create a restore point so you can undo any changes. (Start > type "create a restore point", choose that, click "create" and name it.)

To fix the TSL SSL error "Local problems on post" navigate to this registry key in the registry editor (start > registry editor):

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.3\Client

And right click the "Enabled" key on the right and modify the data to be 0 and not a 1. Click OK and then reboot and try the game again.

[magic terrace]

Anyone here uses 7800x3d?

[undone drift]

I cannot seem to even put my username in, no special characters, it keeps showing up as invalid

[slim spruce]

What do you mean?

Oh making a name

That means either it's censored or taken

[undone drift]

ye im new

[static crane]

Hey does anybody knows how can I send a ticket or something?, I bought the game a while ago, played for like 2 weeks and then left, today I wanted to re play it and tried to get into the website but I get blocked?, I don't use VPNS or anything weird, from what I found seems something from Couldflare detecting my IP as suspicious now sure why

[slim spruce]

To fix these issues, you have to contact [e-mail] with the subject “IP unblock” and the following content:

• Short description of the situation;
• Screenshot of the error;
• Your public IP address (you can check it at https://2ip.io; if possible, please send a fullscreen screenshot from the website).

https://www.escapefromtarkov.com/support/knowledge/447

send your ipv4 and ipv6 addresses

Also this could be caused by a vpn.

[static crane]

thanks! will make sure to do

[slim spruce]

You will need to contact support about this.

There is not much we can do if support can't help you.

[mellow mist]

Anyone know how to fix tarkov freezing right after launch

[slim spruce]

verify client files in the launcher and clear cache

[mellow mist]

ill try that

[mellow mist]

didnt fix it

[slim spruce]

what is it freezing at?

[mellow mist]

right at the beginning of the loading

[slim spruce]

Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[slim spruce]

computer specs?

[mellow mist]

i9900k 3060 m.2 NVME

[slim spruce]

16gb ram?

[mellow mist]

yea

[slim spruce]

Did you clear cache in the launcher?

[mellow mist]

yes

[slim spruce]

reinstall the nvidia driver in the custom install method with "clean installation" checked

and reboot

[mellow mist]

copy one sec

[mellow mist]

no luck

[slim spruce]

Did it repair anything when you checked integrity?

[mellow mist]

no

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[mellow mist]

no luck again

[slim spruce]

Go to C:\Battlestate Games\EFT and select properties of the EscapeFromTarkov.exe

Go to the compatibility tab and check "disable optimizations for full screen".

Apply and try again.

[mellow mist]

i think i already have that setting off but let me check

[slim spruce]

Also make the folder have full access to your user profile as shown on this page (ignore checksum error part) https://www.escapefromtarkov.com/support/knowledge/453

"setting full rights"

And also try disabling antivirus like windows defender

[slim spruce]

Are you on an admin account in windows?

[mellow mist]

yes

[slim spruce]

disable user account control and try again

start > user account control

[mellow mist]

nothin

[slim spruce]

Windows 11?

[mellow mist]

10 Home

[slim spruce]

reinstall the game to C:\program files (x86)\EFT and also uninstall the launcher and put it in C:\program files (x86)\BSGlauncher

[mellow mist]

copy

and now it's not sending the verification code again

rip

[slim spruce]

You have the launcher installer?

[mellow mist]

i just deleted it

nvm

[slim spruce]

https://prod.escapefromtarkov.com/launcher/download

[mellow mist]

ty

[mellow mist]

still not responding/freezing

[slim spruce]

When did it work last?

[mellow mist]

now, wtf. i just verified my files again it for some reason it worked

[slim spruce]

Ok

If it happens again white list the game and launcher folders in windows defender and reboot

[mellow mist]

anyways thanks for your help man i really appreciate it

[slim spruce]

[mellow mist]

copy

[low copper]

If I dont buy one of the upgraded versions of the game, is there anyway to get more space in my stash later on?

[mellow mist]

yes with stash upgrades via hideout

[vivid briar]

you can upgrade yes

stash 4 is prohibitively expensive

[crimson lance]

Its better to buy item cases than upgrade to level 4

[chrome python]

hey guys got a question will tarbob anti cheat go crazy if i have macros for elden ring installed on my desktop it wont be running

[slim spruce]

If cheats for other games are running or installed they can be detected and you may get banned on tarkov.

[soft elbow]

So, like... They're not sending me the code I need to access the launcher..

[slim spruce]

Do you get the one on the website?

[soft elbow]

Nah, the website was never open.

[slim spruce]

see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[noble mason]

anyone know a fix for not downloading

[slim spruce]

wait about 3 minutes

And if not still, start the launcher as admin and disable windows defender.

[noble mason]

its working now thank you

[soft elbow]

Okay, I uninstalled the launcher and now I can't access the site because they aren't sending the email... 🎉

Ah, nevermind for some reason Outlook is syphoning out Battlestategames emails to Junk for no reason (Even though I have the domain specifically routed to a Tarkov specific folder)

[slim spruce]

@sand quail you need like 50GB or so for temp folder space

the client is like 21GB in zip and then it extracts it so double that

[sand quail]

bruh

so i need like 72gb...

[slim spruce]

Got another drive?

[sand quail]

yeah

[slim spruce]

You can change the temp folder for the launcher to be on another drive like D:\TEMP

[sand quail]

oh sick !

[slim spruce]

That would solve your problem

launcher settings

[sand quail]

got it

[slim spruce]

yeah

[sand quail]

appreciate it man

[azure parrot]

I just finished a scav raid and I go to go back to my stash and I keep getting profile in match how to fix Error 299

[tough drift]

anyones discord having issues with messages failing to load? Maybe its a me problem idk
I cant see any messages anywhere on discord on my pc. My phone shows me all the messages, pc jus says 'messages failed to load'.
Pls halp

[young flame]

Is discord down? It's not workin on me or my bros pc, works on my phone tho

[plain marsh]

Is there any benefit to setting my FPS cap at 120? Would that decrease the amount of frame dips below 100 or make the dips not as low? I get up to 140 FPS on some maps like Customs, Factory but not consistently, can dip into the 70s for a second so hard to say what my avg is (AMD Adrenelin takes menu fps into account so can't use that to check)

[limber moat]

Hello there, does anyone know if the flashlights are still bugged?

[floral wren]

So I never had any problems with the game excluding lighthouse last time I played I think 2 or 3 wipes ago, now I have horrid stuttering, check my usages and im at 98%cpu and 2% gpu in raid

I know people have said "turn up your graphics settings" but I don't see anything that won't add overhead to the already cooking cpu

[prisma jasper]

hey do you guy's know how to get a refund ?

[long rampart]

yeah no

[woven dirge]

https://youtu.be/R9ruKsyw9Wc

[still patio]

time to reinstall windows XD

[lilac prairie]

Hi I'm running 17 12700k and a 3070 ti with 32gb of ram and getting on average 100 to 110 fps on most maps apart from streets and light house I'm getting around 40fps with bad drops could any advise me if they are running i7 13700k what sort of frames they are getting on the maps thanks

[obsidian bronze]

Tried night time?

[lilac prairie]

ye a little improvement but i dont want to always play at night

[gray bison]

does anyone know a fix for lag in crafting menus?

[rain cedar]

Try to log Into the game through launcher

Nothing we can really help with I'm afraid. You need account support and we don't provide it here.

Looks like a game ban tho

The main website. But game bans can only be appealed to Battleye

BSG won't reply about game bans unless you already appealed to BE and they said it was a mistake.

Look up battleye support page

They tell you how there

[plain marsh]

I compared my 2 ssds and my E: drive is a bit better I think - wondering if it's ok to install on an ssd thats not my boot drive?

[nocturne juniper]

Dw I would steal his account if he will

[rain cedar]

His game banned account? Have fun

[clever radish]

anyone know how to fix email authentification not sending :/ password reset isnt either : /

[rugged gate]

are OCE servers fixed yet or is the lag still unplayable

[fast marsh]

Was queueing for factory for near 10 mins there never got in

Anyone havin issues

[short shuttle]

anyone else getting cant connect to auth server 213? any way to fix?

[undone bone]

Hi, I'm relatively new to the game (1st wipe), i have a little bit of problems with audio. i have everithing at 100% but I feel like it's 70%. I don't know if it's a problem with my headphones (pc38x bought from drop.com) but i'm not quite sure 'cause games like cod mw2 would destroy my ears if i put it at 100%. Also other applications are ok i think. Thanks in advance :).

don't know if cod gives an audio boost so i hear very loud and all the apps are low volume too like tarkov or if the volume is ok.

[little hatch]

anyone knows why streets take 10 minutes to load in? my specs are:
gpu: nvidia geforce GTX 1660 super
cpu: i5-10400f
16GB of ram

All graphics on low

[scenic nebula]

anything up with the server now its too laggu

[vague breach]

If anyone could tell me why my game my whole pc crashes when i load into a match?

i would be really happy 🙂

Bro what is this i cant even play the game nomore

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/441

Usually this can be solved by increasing the page file/swap file size

[vague breach]

No the thing is right as i load in i get a black screen with like marks where i suppose the enemys are, and then my pc just crashes and no im not using any cheats or nothing. Just the plain game.

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[vague breach]

Well im going to try it one more time and then im just gonna look after it tomorrow. Thanks tho

Here this is the thing

Thats all i see and then after that my screen becomes black and i have to relogin into the pc

[little hatch]

btw i dont crash or lag when loading in, it just takes 8-10 min each time

[slim spruce]

are you stuck on loading loot?

[little hatch]

nah loading loot goes by faster than loading map

[slim spruce]

try the page file increase

[little hatch]

what is that

oh i see

[warm gulch]

Anyone know what the new strengh changes have actually done?

[clever radish]

can anyon ehelp with email authentification not sending

[slim spruce]

see here for tips for the launcher https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[clever radish]

ive tried all those I cant even get email from the website I guess i just need to play a new game

[slim spruce]

you will need to contact support in an email then https://www.escapefromtarkov.com/support/knowledge/431

[e-mail]

[clever radish]

Yeah still waiting to hear back :/ thanks tho man

[slim spruce]

What email system are you using?

outlook, hotmail etc?

[clever radish]

I am using my school email that i have been using for years

i even reset my password on wednesday

[slim spruce]

how long since you've been waiting for a reply?

[clever radish]

all of a sudden i just dont get emails from them I dont understand

[clever radish]

about 12 hours ago I figure it will take a while for them.

[slim spruce]

I'd suggest wait a couple of days.

[floral wren]

Reinstall windows because of a broken unity game? I think not. I changed some settings and got my gpu up to a whopping 40% average usage but I'm still maxing out cpu on online raids, but offline my cpu never goes above 60% which makes no sense because it should be doing more since it's running the bots and a local server

[slim spruce]

The game still needs to be optimized. The game will not use all of cpu or gpu.

[loud moss]

specs?

[slim spruce]

@wanton brook please unfriend the user.

[neat ruin]

where can we send glitch report?

can we do it in discord?

[wanton brook]

They already did that after I asked how they thought it was acceptable to message people like that.

[slim spruce]

the launcher has a bug report

[slim spruce]

It's not. There's not a way to report it however.

[neat ruin]

alright thanks

[lament rover]

does anyone elses headset go out on discord when loading into larger maps like light house and streets? seems like every 3rd or so game i play i have to reset discord because people cant hear me

i have astro a50s

[lament rover]

the reason why its running more on online raids is because its running other players and has to calculate all the players movements 100% of the time so requires much more load.. the local server doesnt require much at all to run its just a bunch of lines of code running in a hidden cmd line

[slim spruce]

What about?

You can email [e-mail]

[vivid briar]

I can't install the game, why is this happening?

[fading sigil]

um no i wasnt and i have people as proof

and a video

u wanna see it

thats what i thought. shut your happy ass up

fucking kser

[slim spruce]

choose C:\program filex (x86)\EFT

[fading sigil]

hey sessamy

can u give me the info of reporting people

[slim spruce]

submit a video to #discord-mod-mail

[vivid briar]

I don't have that file

[slim spruce]

Sorry, I meant make that folder and choose it

[slim spruce]

The problem is a lack of permissions to the folder you're using

choose to install to that folder now

the place you were using has higher permissions than you have, without changing the security settings

[vivid briar]

I'll give it a try it

[slim spruce]

make the EFT folder in C:\program file (x86)\ (here) and choose that one

it will probably work there

[vivid briar]

I'm doing it!

[slim spruce]

[lofty acorn]

send the whole clip you were using profanitys directed twoards kush

[slim spruce]

start the launcher as admin and try again to there

[vivid briar]

This time, it comes up like this

[slim spruce]

right click shortcut and run as administrator

[fading sigil]

i still have 2 other people who say otherwise

[vivid briar]

ojk

[slim spruce]

we do need a video though

@fading sigilyou need to open dms to server members, and try again

[slim spruce]

You need to use the large install button, not "set the path..."

[vivid briar]

Oh, it's installed!!

Thank you so much

[slim spruce]

sounds good

[real jolt]

can someone help me with the stuttering when im shooting for eft

[lofty acorn]

ohh

[real jolt]

anyone?

[slim spruce]

AMD graphics?

If so see this pin in this channel and follow the instructions and the pictures on the tarkov website exactly, even where it says to choose nvidia items from the drop down menu #community-support message

[real jolt]

yh i am but i think i fixed it but thank you

i did that last time but i focked up

[slim spruce]

ok

[hearty saddle]

I did all of the steps that you said but now my downloading files screen is 0/0 MB what should I do

[slim spruce]

wait 3 minutes, and if still not, start the launcher as admin and disable windows defender

it usually takes a couple minutes to start

[hearty saddle]

ok thank you it worked

[clever radish]

hewy i know you prob dont carfe but what ended up fixing my issue was forwarding my emails from my tarkov email to a gmail account. Idk maybe you can realy this to someone having a simialir issue in the future

[slim spruce]

Sounds good. Something must have been blocking them on your school email or some other issue.

[deep copper]

Is there any way to see previous people played with? I’m trying to find a guy I was playing with and didn’t add him as a friend in Tarkov or the discord.

[loud moss]

no

[glass salmon]

I can' tuse my discord keybinds while in game. I tried with other games and it seems to work fine, it's just Tarkov.

fullscreen/borderless doesn't seem to affect it

[dawn isle]

My game gets stuck during or after a raid on this screen and it doesnt let me (alt f4, press x on the application to quit, or start any other application) only way to solve my issue is to restar and it will still do it next raid

[warped bolt]

soo we have 2 teamkillers on this server

they just killed me and my friend when we spawned in

[still patio]

#discord-mod-mail my dude

[hearty saddle]

when I launch it it says it either contains an error or it is not meant to run on windows what should I do??

[low copper]

Will I lose scav karma if I kill scavs as a pmc?

[rain cedar]

No.

[woven patio]

game is unplayable in fullscreen

from what ive read has to do with one of my monitors having a different refresh rate from the other

but that was from a 3 yr old reddit post so i am truly lost on what to do

[crimson lance]

Try reinstalling c++ redistributable, seems to help in most cases

You can do so manually or it should do so automaticly when updating windows

If updating windows doesnt help you can reinstall them manually here: https://learn.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170

[slim spruce]

repair the game files in the launcher

[old hill]

Any idea why my game crashes and other multiple apps crash once i'm loading into a raid?

Once I go back into the game it doesn't seem to get me into a raid and I'm back at main screen with all my stuff on me

[slim spruce]

What error?

[old hill]

Let me try to get it real quick

[crimson lance]

Seems like it runs out of ram so it crashes other apps but still doesnt have enough so puts you back, its just speculation

[craggy halo]

im trying to log back in after not playing for a while, and when i log in and it sends me a verification email it literally just doesn’t work, it’s the right email

it does the same when i click unable to sign in too

[slim spruce]

You get a code and it's wrong?

[craggy halo]

nah as in i don’t get an email in the first place

it’s the correct email

[slim spruce]

For the website or the launcher?

[slim spruce]

please contact support in an email as shown here https://www.escapefromtarkov.com/support/knowledge/391

I assume you mean for the website login

[craggy halo]

launcher

i haven’t played in ages so i had to log in when starting the launcher

[slim spruce]

see here for tips tips before contacting support https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[kind pier]

my game takes incredibly long to load after a raid, and it's only been happening in the recent patch. Anyone know of this issue? (2-4 minutes for post-raid to show)

[slim spruce]

Clear cache in the launcher and also try disabling mip streaming if you have it enabled.

[kind pier]

alr I'll try it, thanks. I cleared cache about 2 weeks ago, and the issue came after. Not too sure if they're related

[loud moss]

3200 to 3600 is not a big change. Increasing ram also does not just increase frames unless it was a hard bottleneck.

[loud moss]

that does not exactly fix that or is it related much

thats just not limiting your gpu

[tawny stone]

Anyone else finding the high tier AP SX, BS, BP, M995, M61 etc round do not kill scavs/raiders/guards with headshots they just tank bullet after bullet.

Just shot a scav 3 times in the head with AP SX, he had a cap on -_-

[plain marsh]

how do I know what gen of m.2 nvme ssd I need? b450 mobo

[golden field]

my download is stuck at 700 kbps, help?

[slim spruce]

what motherboard exactly?

Also, you can get 5 or 4 and the motherboard will use the highest it supports.

[golden field]

do mods ignore download complaints?

is there no solution?

im not gonna wait a whole day to download something that would take half and hour if the launcher wasn't this bad

https://media.discordapp.net/attachments/981533781779423262/1105156798907945041/bitch.gif

[slim spruce]

What is the problem? Just download speed?

[golden field]

yes

or the lack thereof

[slim spruce]

There are not many causes for that but I'd try the manual install in the pins of this channel to see if that zip file downloads faster.

A browser download may be faster.

[golden field]

same speed

I tried

[slim spruce]

Is your ISP known for throttling speeds or restricting certain out of country traffic?

[golden field]

nope

speed just jumped back to 60 mbps after reinstalling the launcher

[slim spruce]

open windows powershell as admin and run the following two commands:

netsh int tcp set global autotuninglevel=disabled

netsh int tcp set global autotuninglevel=normal

Then start the download again

[golden field]

issue just solved itself

thanks for the help tho

[slim spruce]

Ok

[azure parrot]

anybody see anything wrong with this

Gunsmith part 14

[snow urchin]

if u are in usa just get teamgroup mp33 1tb

[plain marsh]

Gigabyte b450 I aorus pro wifi mobo

[plain marsh]

I'm in Canada - when gen m.2 nvme is that?

[snow urchin]

https://ca.pcpartpicker.com/product/FnYmP6/kingston-nv2-1-tb-m2-2280-pcie-40-x4-nvme-solid-state-drive-snv2s1000g

[slim spruce]

it supports a max of gen 3, but you can buy a gen 4 or 5 and it will run at gen 3 speeds

it is backwards compatible

[plain marsh]

Apparently my cpu (5600) will take gen 4 but my mobo will only take gen 3? is there even a point? upgrading from Samsung 850 evo Sata SSD

[slim spruce]

The motherboard is the limiting factor at gen 3 max

If you put a gen 4 drive in it will run at gen 3.

[plain marsh]

is that kingston nv2 gen 4 or 3?

[slim spruce]

pcie 4 is gen 4

[plain marsh]

ok awesome - thanks

is there a big difference in speeds for gen 3 and gen 4? debating upgrading the mobo to b550 or x570 when I get my 5800x3d & then I'll be able to use gen 4 fully right @slim spruce ? thanks for being so helpful btw ❤️ the r/buildapc discord wasnt even this helpful lol

[slim spruce]

You will only notice the gen 3 to gen 4 difference when you are transferring large files between two gen 4 devices (nvme drives), 4k+ video editing and page file usage on the drive.

gen 3 is over 3.5GB/s which is extremely fast, way higher than sata 2.5" ssd at 600MB/s max

gen 4 goes to 7GB/s but there is basically no regular user activity where you'd see the difference.

[plain marsh]

ok so for gaming a gen 4 m.2 (the kingston nv2 is 60$ in my country) is just fine with a b450 & 5800x3d - that should be endgame am4 build for a few years ❤️

[slim spruce]

yes, it will just run at gen 3 speeds, but you can upgrade the motherboard later down the line

[plain marsh]

Awesome - is it true they slow down as they fill up?

[slim spruce]

Not to anything you would notice

[plain marsh]

ok! Beautiful - that should be all of my questions for now :p

[plain marsh]

Thanks for the link - great price! Is kingston a reputable name with a warranty?

[slim spruce]

The best drives are 1. Samsung 2. Sandisk 3. Western Digital 4. Crucial

Kingston does make them but I don't have much experience with them besides enterprise drives

[plain marsh]

I've had a seagate barracuda HDD for years - which color WD should I get?

blue?

[slim spruce]

I only use seagate barracuda

wd blue is the same level as barracuda

[slender tusk]

https://medal.tv/games/escape-from-tarkov/clips/19bI0UEKxP6cAb/d1337QKgAM0u?invite=cr-MSxzZ0YsMTE1MjE0MTE4LA
This is what happens always with my tarkov, i go into a raid and about a minute later my tarkov does this, and when i try and reconnect it doesnt let me the timer just goes up

[slim spruce]

But you could get better deals sometimes on better

[plain marsh]

I'll check out a tier list for gen 4 m.2s and see what I think - thanks

[slim spruce]

like I see a 4tb red NAS WD drive for 65 usd while 4tb barracuda is 67 USD

[slender tusk]

Any fixes to this issue?

Cause its the only reason i cant play tarkov

[slim spruce]

nas drives are built better to be on for longer periods

like 24/7 operation

[snow urchin]

@plain marshmp33 has 2 years more warranty

nv2 uses random controllers but mp33 uses a specified controller

i would get mp33 just coz of the warranty

both will perform about same and u wont notice anything

[pearl steeple]

anyone having issues getting booted out of raid and cant get back in

[hearty saddle]

How would I do that and should I download the redistributable downloads

[slim spruce]

repair the game by opening the launcher, click on your name in the top right and do integrity check

don't do the redistros yet

[hearty saddle]

Ok

[quiet sluice]

no matter what, everytime i try and load into lighthouse i get bsod

[glass salmon]

🙏

[slim spruce]

Tarkov has issues with the discord overlay. However it seems to have started working for many recently.

[glass salmon]

odd

i don't actually use the overlay itself because it causes issues with a lot of other games in my experience, but i imagine it's related to that?

[quiet spruce]

yall im having major packet loss in all servers and I am unsure of the fix

Ive already checked my wifi connection and its perfectly fine I run on an ethernet with fiber optics and Ive played this game for ever and Ive never experienced this problem

[slim spruce]

How about other games?

And what region?

[quiet spruce]

ive tryed other games and they work fine

I live in texas

[slim spruce]

Are you on a VPN?

[quiet spruce]

no

Ive never installed one on my pc

ive asked google my ip and it says im on the right one

its definitely not a wifi issue

the only server that lets me play tarkov now is central

[slim spruce]

What do you mean by packet loss? Disconnections?

[quiet spruce]

ill have the symbol at the rop right of my game with high ass numbers and then ill desync and keep disconnecting from the game and wont be able to load back into the game

(By Red symbol I do not mean the ping symbol)

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/439

[quiet spruce]

that didnt help

[slim spruce]

You tried every thing on that page already?

[quiet spruce]

yes

Ive tested everything out

its strange because the game was running fine last night at 4 am

[slim spruce]

Please contact support in a bug report in the launcher.

[somber grail]

Need help with a tech issue I'm tryna download EFT onto an external hard drive. I was able to download the launcher to the harddrive but cant get the game to download for some reason on the hard drive.

[slim spruce]

what error?

[somber grail]

Let me see if I can get a screen shot

[somber grail]

I cannt seem to get it to do the error again

[slim spruce]

so it's working?

[somber grail]

No, the launcher wont even open anymore

Ima try restating my pc

[slim spruce]

ok

[somber grail]

Alright so I was able to get the launcher open and "begin" the download but the progress bar has not moved

[somber grail]

This is the error i have been getting

[rugged tiger]

Do i have to resubmit a tk report if the person keeps changing their name?

[slim spruce]

I can follow them anywhere

report A name with a video

[rugged tiger]

It has been submitted however i have their name searched and filtered and i see that they keep changing their discord name.

[slim spruce]

Try disabling windows defender

[rugged tiger]

was just making sure

[slim spruce]

you never reported anything

[rugged tiger]

had a friend support it because i didnt have the bot

[slim spruce]

[rugged tiger]

it was submitted by tarkovtimmy

tarkovtimmy#0772

[slim spruce]

the proper teamkiller is banned

[pallid spire]

game lagging when I shoot and only when I shoot

[weak granite]

my game consistently crashes after every other raid or so

[brisk hill]

I Spent 34.99 on this and cant even play it anyone know how to fix?

[drifting plinth]

Try reinstalling and restarting

[brisk hill]

Thanks Man But I Did Twice And Changed My AMD Graphica but no luck any way to refund the game?

[drifting plinth]

What else are you going to play? I think you should give it more of a chance. What kind of computer do you own?

[alpine wadi]

just a heads up. recently have been experiencing issues with discord voice chat input while playing EFT and have also run into others with the issue. I figured out a simple fix . make sure your usb headset is plugged into a 3.0 slot. a recent windows audio update made things all screwy with ports below that

[alpine wadi]

what are the full specs of your pc?

[heady cape]

Hello, I've been wanting to log in to my account from the game's site for a long time and install the game, but it never accepts my password. When I want to reset the password, I do not receive any mail to my e-mail? Can you help me PLEASE ?

[slim spruce]

Do you have previous emails in that email to make sure that is the correct email?

[light valve]

Hi all. I've got a support ticket in but just wondering if someone has had this issue before and it's something I can sort. I bought the game a few years ago via Gamivo and worked fine after entering key - I've not played for year or so and thought I'd jump back on but my purchase seems to have disappeared, any ideas?

[slim spruce]

The key was likely stolen and when that was found out the game was removed from your account. It could also have been a trial key that lasts for two weeks. If either of those is so there is nothing BSG can do to help you since you bought a 3rd party key.

This is why we always recommend buying from the official website.

However, you could be on the wrong account.

[light valve]

Thanks for the feedback. I found my original registration email and account matches. You unfortunately might be right about the 3rd party key 😔

[slim spruce]

Sorry. There is nothing we can do about whether a key is legit or not when bought from others.

[light valve]

Understood. Will wait for support to confirm and likely buy again

[rain estuary]

anyone know why my game just sits on "awaiting session start" ? ive just recently purchased the game and i haven't been able to play because i just sit in the menu till it gets to 10 minutes of waiting then i get kicked out and loose all my loot.

[slim spruce]

This issue comes and goes sometimes, does it happen on scav runs?

[rain estuary]

yeah, pmc and scav

[slim spruce]

the next time this shows for more than 30 seconds ALT F4 and restart the game and rejoin

[rain estuary]

it happens everytime i try to play and alt f4 and restarting hasn't worked

[slim spruce]

@hardy ridge to use mod mail your dms to server members must be open

[slim spruce]

are you on a VPN?

[rain estuary]

nope