community-support

[vagrant locust]

okay

how i do that

well i don't know how to do it screw it i don't even care about that kit enough

[loud moss]

#discord-mod-mail

[keen thorn]

my launcher is stuck at 0 and wont load ive tried everything to get it to work idk what to do i just spent 75 dollars on thi sgame and i cant play?

[loud moss]

the launcher can get stuck at 0 for a few minutes, leave it

[keen thorn]

its been like 36 min

its on repairing game files

its still at ero do you have any other suggestions

zero*

[slim spruce]

You get repairing files after you are done installing?

[loud moss]

@slim spruce has more indepth support

[keen thorn]

yea it says the game files are "impossible and "compromised" then tells me to repair so i click on repair and it stays at 0

WE GOT 1% AFTER 40 MIN THATS A DUB BABY

ty guys

[slim spruce]

white list the launcher and game folders in windows defender and reboot

And completely reinstall the game, leave the launcher

[plain flare]

i'm the only one having issues with south america server ?

I had a high packet loss error, and gamme was unplayable. lot of rollback

[icy turtle]

can someone help me. my game is flashing random colors and its annoying. any fixes? btq i have a good and healthy gpu so thats not the problem

[knotty rain]

Anyone know a fix for flickering shadows and trees? Everything in the distance is moving like crazy and the shadows go nuts when I move. Upgraded to an rtf 3060ti and this started happening. Tried disabling gsync, clamping antistroptic filtering in nvidia and a whole bunch of different setting combinations in game - to no avail. I see tons of threads about this but haven’t found a fix, any help is appreciated

[cedar sand]

Use TAA High in the anti-aliasing

[knotty rain]

Yeah that’s what I’m usually using, have tried all anti aliasing settings, doesn’t do anything unfortunately

[cedar sand]

Do you have screenshots or videos so we can better understand what you are seeing?

Because I do not have any issues with flickering shadows or trees looking odd

[knotty rain]

https://youtube.com/watch?v=AzBcocPq-FI&feature=share

This guy has pretty much the same issue mine is a bit worse though

[cedar sand]

What are you using for sharpness?

PostFX or the in-game slider on Graphics

I'd recommend using sharpen image in NVIDIA control panel

[knotty rain]

I use the sharpness/film grain option in nvidia at .15

[cedar sand]

I use it at 0.50 and completely off in-game, high textures, low shadows, TAA High, HBAO and SSR High

And my trees look nothing like yours do here

[knotty rain]

Yeah that’s the same settings I have but sharpness a bit lower, have tried turning shadows up and it’s worse, it’s like the shadows are moving constantly and as I move my camera/character it gets worse. Sprinting makes it impossible to see anything because my whole screen is basically shaking

It only occurs when the sun is out though if the weather is cloudy it’s fine

[cedar sand]

Can you show all of your in-game settings and PostFX?

And maybe your NVIDIA control panel 3D settings too

[knotty rain]

Not at my pc right now but I can when in a bit, I have the same settings you have no post fx, nvidia control panel is a copy paste of trey24ks video

[night radish]

Hey, has anyone tried Shadow PC with Tarkov? Its a cloud streaming thing

[cedar sand]

I have all the same settings as Trey24k too but my sharpness is on 0.50 as I said, that's really odd, if your NVIDIA settings and in-game settings are basically the same as I mine I don't know what could be causing it

[knotty rain]

yeah its weird because tons of people have the issue but i can't find a fix anywhere, must just be a tarkov issue

https://gyazo.com/5ddcbb9a6a4f3a6f6ec1e5a497b9a37c

https://gyazo.com/42a62fad7fe13c84536a9c0515fc73cf

[cedar sand]

I have anisotropic filtering off

But I don’t think that would make any difference

[knotty rain]

Yeah I’ve tried all variations

Thx for trying to help 👍

[dense spindle]

I need some help guys! I am getting this error all of a sudden... Failed to initialize BattlEye Service: Driver Load Error (1275) .... can anyone help me? I have literally tried everything....

[inland sable]

The game launcher wont send me a verification email and even when I switch the verification method it still says it sent me an email but it doesn't.

[slim spruce]

see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[hallow zephyr]

Having the same issue right now. Mine is from the website though

[inland sable]

Ayyyy it worked

I uninstalled it then clicked install on website then right click > show file location > run as admin > Unchecked the open when installed option, installed the launcher > went to the file location > properties > secuirty > checked all the boxes to allow > run as admin, and then I finally got the email.

[slender tusk]

I have fixed the crashing issue in my tarkov, but now there is another issue, it doesnt let me into raids, as in it loads the loot, but after that it says waiting session start, and my friends load in and i am stuck in that screen for the whole raid

Pmc and Scav

I goes up to 10min

and probably higher

[final wharf]

Im about ready to give up on this game again. This game is completely unstable, Id say I get unity error crashes one in every 3 raids. Its unplayable. Idk if there is a fix anyone has but tbh unless there is a fix im done

[slim spruce]

Have you seen things on this page? https://www.escapefromtarkov.com/support/knowledge/441

The most common fix is adding page file to help with memory or reinstalling the gpu driver cleanly.

[final wharf]

Yes

[slim spruce]

Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[final wharf]

Fault Module Name: ProfilerPlugin_PerfHelper.dll

[slim spruce]

run command prompt as admin and run "sfc /scannow" to scan windows for corrupt files

[final wharf]

ok. drivers were like a week out of date or something but the issue was happening shortly after i updated them a few weeks ago as well so i dont think its that

scan running now

it found corrupt files

[slim spruce]

I'd install the new gpu driver in the custom option with "clean installation" checked, for Nvidia.

[final wharf]

and repaired them i guess

[slim spruce]

Ok, after that is done run it again.

And if all is good reboot.

[final wharf]

ok

[dusk cypress]

is it possible to disable the custom cursor at all?

at low resolutions its offset incorrectly and clicks in the wrong place

exampl at 720p resolution

the correct function at 1080p

i've dropped my meds so many times by accident because of it

i need a better pc

i'd report it to bsg support but last time I got a bug related to low specs they just told me to upgrade my pc

[ornate eagle]

I forwarded it on my end @dusk cypress

[dusk cypress]

thats awesome, thank you :)

[cedar sand]

Yeah I've noticed this too, I play at 3440x1440 and it's fine, if I swap to 2560x1080, the UI is slightly off my cursor

[vivid briar]

what is this 3 dollar dead servers?

what is this packet losses

999 pings

[raw salmon]

WHAT WITH THAT FLASHLIGHT BUG?

💀

[vivid briar]

welcome to tarkov.

[wise pier]

Is there any specifi reason why bsg needs more then 3 days to send the automated verification email? Tried it at least 4 times back on friday and still nothing (no also not in spam)

The support also didnt reacted to my email ive sent them 2 days ago😅

[austere axle]

Mails are bounced by a lot of email service providers. Guess you have to wait until they contact you and enable to change your mail in the account settings.

[final wharf]

Updated my drivers but no avail. This game is unplayable and still just crashes like 10 times a day

Fault Module Name: ProfilerPlugin_PerfHelper.dll

[runic halo]

what does this mean

[wise pier]

I literally lifted every spam security of my email provider and it didnt changed anything
Steam verification and twitch worked instantly, but bsg just refuses to make some actually working things it seems

[high terrace]

Hello everyone. So yesterday I bought the game and it always giving me "It appears the game has terminated with an error. Do you wish to report it?" Could you please help me? I tried reinstalling the game, launcher, gpu driver, nothing helps.

[final wharf]

Its a really bad problem that BSG doesn't respond to. Ive tried everything and I have not been able to fix it since I started playing again. Personally I am quitting till the next big update but you can try this link

#community-support message

woops wrong link. https://www.escapefromtarkov.com/support/knowledge/441

[high terrace]

I have tried all of them, one thing left it's windows reinstalling

[cedar anvil]

Hi guys, is there someone who could help me? I’ve got 3060ti with ryzen 3500x and I have a lot issues with game stability. Already done some changes in NVIDIA panel, and it didn’t change a lot, still getting some issues with fps , sometimes is 80/90 and can drop even to 30/40. Maybe someone know how to help with that, issue is in that my GPU is not getting load, it sits at 50% load or something little more and it’s drops clocks on memory in GPU. In game almost everything is on high. Someone have good settings or something ? Or can help me ? Before got gtx970 and it worked a lot smoother 🤣

[loud moss]

did you clear the old drivers with ddu?

[cedar anvil]

Yes

[dusk cypress]

on + boost on the low latency mode setting should help with the downclocking issue

[solemn scaffold]

Hi all! I have a 12100f + 2060S and the GPU doesn't always run at 100%. Is it something with the system or is it just TARKOV? tested in the lobby, the GPU can be loaded up to 99-100. Without bots fps 120 on the lighthouse, almost 100 running, with a horde of bots 80 fps and 50-100 loads.

[cedar anvil]

Will try

[dusk cypress]

hope it helps

[loud seal]

Not tarkov related but can somebody tell me how to update my driver? I’m a nvidia 3050 on windows 11 and I can’t figure out which driver update I need

[minor pasture]

I got logged out and it won’t send the Auth code to my gmail. It says it’s sent but nothings in my email

[small marsh]

updated bios and now i don't get auth emails anymore, been in the game for years with no real fix. thx bsg

[scenic lotus]

i have the money but the game says i cant buy the item and if i have the item i cant barter cuz it says i dont have the item anyone else?

i cant still buy of flea

[lime marten]

what do I do if a player scav is shooting right above me

and then they bait me into shooting them

and I lose fence rep

[high terrace]

Hey guys I fixed it!!! So the problem was that I have only one ssd, and the game and OS installed in this disk, but after I added new disk and moved game to the new disk, problem solved!! I hope in the future it will solve other's problems

[final wharf]

just let them kill you. unless u got some serious bread on u, its whatever

[vivid briar]

Yo everytime I boot up tarkov my nvidia shadow play shuts off and when I try to turn it back on with the game running it stays on for like 5 seconds then shuts off again any one got a fix?

[opal flame]

Anyone know where I can find an oldobos? I have been tryna find one for samples for forever, I have a black key card, just tryna avoid labs

[marble marlin]

i need support when i try to load into a map my pc crashes i need some help to resolve this issue thanks!

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/441

[marble marlin]

none work but im about to reinstall

[slim spruce]

You raise page file size?

[marble marlin]

no

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[marble marlin]

will do

it seems as only factory runs

[marble marlin]

im on win 11

[slim spruce]

It's basically the same thing

[marble marlin]

cant find systempropertiesadvanced

[slim spruce]

https://www.windowscentral.com/how-change-virtual-memory-size-windows-10 try this way

[marble marlin]

ooh vram

[marble marlin]

do i need a pc restart after?

[slim spruce]

yes

[marble marlin]

going to try to load in rn

so far so good

[inner narwhal]

I hve an issue maybe y’all can help with. I keep getting the anti heat connection failed, almost every raid. I hve turned off all antivirus stuff, white listed my launcher and game, and disabled non essential things on pc start up and I have good internet. Any other suggestions?

And updated launche r

[keen palm]

Hey if anyone is free to help me, I used to get 100+ frames everywhere with decent settings. I know my computer can handle it but I’m getting crazy stutters at my native resolution and not sure why. Anything helps!

[slim spruce]

What is your ram usage ingame during a raid?

[keen palm]

I’m not sure where I would check that but I have 32gb of ram

[slim spruce]

task manager during the game, performance tab

[keen palm]

Okay lemme check!

@slim spruce would u mind hopping in a call and I can share my screen?

[slim spruce]

ok

[wraith topaz]

why ban me turkey server ????

they banned me from the turkey server unfairly, they removed me from the server for no ban reasons, can you please open my life?

[azure perch]

ok real talk why do surv 12's and surg kits take a use when canceling the animation

if i cancel the animation at least the part before i start using staples i shouldnt lose one charge

[slim spruce]

@wraith topaz You've have to DM one of their mods

[wraith topaz]

I can't see mods because I can't enter the server

[slim spruce]

dm Dimitri#1906 about it

[wraith topaz]

Where can I complain if they don't respond?

[slim spruce]

There really isn't a place besides their staff

[wraith topaz]

They didn't explain why I was banned, that's why I'm struggling

[slim spruce]

That staff member should respond.

[wraith topaz]

ty

[slim spruce]

@untold slate does this happen before the main menu

[hybrid leaf]

!REQUESTING ADMIN

[slim spruce]

#discord-mod-mail

[untold slate]

ok

uhh

no it only happens when im going into raid

won't let me into raid

@slim spruce

[slim spruce]

Clear cache in the launcher at the top right on your name and see if that helps.

[untold slate]

ok

where is Clear Cache?

nvm

[covert bluff]

what can i do if TAA and antialiasing cause ghosting

cause if i dont use one or the other my game looks like crap

i turned sharpness all the way down it helped a lil but still looks like crap

[slim spruce]

make sure there's no overdrive settings enabled on your monitor settings

[covert bluff]

there isnt

i mean ive played a lil with 0 sharpness and no AA or DLSS and i feel okay with how it looks

[inland widget]

https://youtu.be/NDfRjwp4JYU the video is uploading but its a cracked account user

[thick mesa]

Guys, I'm totally desperate and now I don't know what to do anymore. After a hardware upgrade I don't get a verification mail.

PayPal payment overview submitted to BSG (purchase 2017) will not be accepted!

Xsolla receipts obtained are also not accepted!

Screenshots of the profile submitted here from the forum.

What do I have to do to finally be able to change my e-mail address?!

[rocky maple]

Sadly your not the only one with this problem. I was being told to contact support but…until now they didn’t answer at all. So crossing fingers that you have more luck.

[thick mesa]

Well, they have already answered me, but I have to submit receipts that are from 2017, which of course I no longer have! I have payment overview with the ID Im Xsolla I also have invoices but everything is not accepted. WTF

[rocky maple]

Ooof. That was the only thing I have and send them. The receipts from xsolla. What the heck

[wise pier]

Same problem here man, also waiting since 4 days for my verification email

[wise pier]

How long did they wait till they answered you?

[rocky maple]

The haven’t yet. That’s the problem 😄

Only in this channel there was Someone so kind to tell me to wait for support.

[wise pier]

Ooooh i see, this is so annoying, rly regretting upgrading my pc xD

[thick mesa]

2-3 days copy past answer!

[obsidian bronze]

When did you contact support?

[wise pier]

Last Saturday around 12:00

[obsidian bronze]

Shouldn't be too much longer hopefully

[thick mesa]

What good is it if they write back to me if they can't help me? who keeps the bills for a video game for 6 years?

[wise pier]

I hope so, im rly growing tired waiting for an automated email xD

[thick mesa]

don't expect too much help, brother! you will get a copy paste reply. then you have to present bills, all your nicknames you ever had. then you get the answer that they do not accept the invoice from Xsolla or the payment overview from paypal...

[wise pier]

Hmmm yeah lets see, sounds rly bad ngl
But tbh if they dont allow me to play on my account I will delete the game

[thick mesa]

absolutely, this is my last try with them, otherwise the game flies. just a pity about my alpha account! and that I have to lose for their shit problems with the email.

[untold folio]

so apparently if I turn this on Tarkov won't load up gives me a driver error unless I turn this off why do I need to disable security features to play tarkov

update its currently all games running with BattleEYE the new security update for windows 11 isn't compatible with BattleEYE

[vivid briar]

so i havent played in a while and when trying to log back in need a verification code sent to my email. now this email was my highschool email which got locked anyway know what the best way is to recover my account?

[cedar sand]

You need to either hope BSG support will help you change your email via support tickets or you need to recover your email account

[wise pier]

Yeah same, 130€ for a pile of bs😅

[west imp]

found a fix?

[cedar sand]

I had this same issue a while ago, turns out my launcher was outdated and was not correctly updating, try removing the Battlestate Games launcher from your system and download it from the website again. @west imp @uncut frost

[west imp]

website too

goes for confirmation codes and password reset email

[cedar sand]

Then you just have to send an email to [e-mail]

Either your service provider is blocking messages from BSG or there is an issue on BSG's end, try sending them a message and if they respond then you can work with them on solving it

[west imp]

any way I can check if my email service is blocking emails from them

[cedar sand]

I just told you how

[west imp]

lol if its blocking emails from bsg I wont get support emails either

thanks anyway

[cedar sand]

Exactly...

So if you don't get a response, you use a different Email, Gmail works fine with BSG

[raw salmon]

SOUNDS IN THIS GAME ARE SO FUCKED UP, EVEN STREAMERS ARE FUCKIN ANNOYED XDDDDD

💀

[uncut frost]

For the problem for not receiving emails from battlestategames:
There is no known fix. I have talked to 10 different people with this issue. Half of them quit because they cant prove that the Account with the problem Email provider is theirs, when they wrote to the support on a different mail. My bank data shit goes only back 3 years and i bought the game in alpha... So probably have to buy new account or not come back at all. It sucks that the domain is on some random blacklist so their email never reaches german email providers. Pretty sure GMX.de and web.de use this blacklist. So from all german Players probably most of the older gen use german providers and not gmail or common sh*t. So I guess 30% of german players cant play the game after changing hardware or want to install the game for the first time.
TLDR write to support on different email If you can prove with receipt that the account ist yours.

@west imp

[west imp]

yeah I was gonna sk if youre german too

using that service as well

thanks a lot <3

[austere axle]

freenet,yahoo and outlook.de users also have this problem

[thick mesa]

that is exactly my problem too! and it's sad that they offer zero help! meanwhile I shit on tarkov! again they don't get 150€ from me!!!

[uncut frost]

Imagine wipe would come rn and more than 30% of your playerbase cant log in other than the forum... I guess we all will Play fantasy tarkov on the forum

[spice bear]

Hello boys, my monitor is HDR compatible and I have HDR activated on it. Why can't I turn it on in windows ?

[slim spruce]

what is your monitor?

Also, most monitors don't allow for high refresh rate, 10+ bit depth AND hdr at the same time

banned for how long?

in the ban message on the launcher and profile it says permanent or a time

[thick mesa]

I presented them Xsolla bills, not accepted!
I have shown them my PayPal activities, where the amount with the Xsolla ID is explicitly stated, not accepted!
forum profile shown as a screenshot, where email address, etc., is not accepted! what else should I show them??? it all just fucked me up

[spice bear]

it's an AOC C27G2ZU

[spice bear]

Ah ok

[neat ruin]

I'm getting Driver Load Error (1275) error. everything was fine till today, any idea? need help.

getting this error when I try to start the game, and getting in battle eye loading page

[slim spruce]

That monitor lacks any hdr features, not even hdr400

It may have fake hdr stuff that improves contrast

[slim spruce]

Are you on a virtual machine?

[neat ruin]

nope, it's windows 11

21:15:16: BattlEye Hizmeti başlatılıyor...
21:15:16: Güncelleniyor...
21:15:16: BattlEye Hizmeti başlatılamadı: Driver Load Error (1275).

can't start the game :(

[uncut frost]

We have to wait for peace brother in arms maybe than the blacklist is updated. C you in kiev on the streets. I am the fat guy in the pedal cart. 🕊️🕊️🕊️

[spice bear]

ahhh **** there is a fake hdr in the settings lol

thank you

[thick mesa]

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/446 see this page for how to fix

[neat ruin]

thank you I will try.

[austere axle]

do you have core isolation activated in windows?

[neat ruin]

yes

[austere axle]

disable this and memory integrity , reboot and try again

[neat ruin]

do we have any solution without disabling it?

[austere axle]

not that I'm aware of sry

[neat ruin]

sounds not good :\ it's interesting how was I able to play since today I really don't know. it was enabled since I install the OS

[turbid dew]

my game has been checking the integrity of the game files for about an hour now and it's currently sitting at 18% anyone familiar with this issue or has something that might solve it. count down also varies between more than an hour and calculation time

[slim spruce]

Why are you checking integrity? Or is this right after installing?

[turbid dew]

no it's been doing automatically for some time now

[slim spruce]

White list the launcher and game folders in windows defender, reboot, and reinstall the game to the same folder.

[turbid dew]

Earlier today I tried to launch got into the game but I guess i got stuck on loading profile data, then everything went unresponsive and had to alt 4 and even then the game wouldn't close so had to restart and now it's just stuck in limbo

[turbid dew]

I'll try this thanks

[turbid dew]

Okey somehow White listing it made it Just from 18% to being albe to launch the game, if there are any further issues i'll resort back to your message. Thanks

[slim spruce]

Ok

[turbid dew]

oke yea no nevermind, it's laggy af, i'll just try redownloading it tonight

[slim spruce]

@buoyant mauve to use mod mail your dms to server members must be open

[full timber]

hideout gene bugged

[wise pier]

at least they answer u 😂

[uncut frost]

The response time right now if you write with a email which can receive the messages like gmail.com is around 2 days

You got the problem with not receiving the verification aswell?

If so i can help you quicky on what to send to the support so you dnt have to go back and forth

[wise pier]

yeah well im waiting since 3.5 days, even sent them another mail with my payment proof (just in case they send me the same copy paste text as the poor mate above)

[wise pier]

jup, but they also ignore my attempts to get the attention of the support team🥲

[uncut frost]

Well the only people i think which are allowed to help is [e-mail] The crazy thing is though that if that problem isnt solved, half of euope can change mails 😄

[wise pier]

*support

but yeah thats where i've sent my mails to

[uncut frost]

Pepega maybe i need to check again with who i am writing

[wise pier]

or i made a mistake

[uncut frost]

nah your right 😄

[wise pier]

puuuh u send shivers down my spine, already saw myself guilty for not receiving an answer xD

[hexed hornet]

Wondering if anyone else ran into this issue but when I try to unpack ammo boxes with 120 rds, it only unpacks 60 at a time. Tried going through the forums but not couldn't find anything

[lament frigate]

Is EFT purchasable with a prepaid mastercard?

[slim spruce]

I believe so, if the card has the ability to be linked to your name and stuff on the mastercard website.

Most prepaid cards need to be activated specially for online use.

I know prepaid visa cards have a website on the back where you must attach your name and address, etc.

If you do plan on buying a prepaid card you must have enough money for the fees/tax.

[lament frigate]

Would it not be purchasable under the Credit/Debit card tab for no fee?

[slim spruce]

They support mastercard, yes. The total fee for the payment system is $1.46 with no tax yet.

[lament frigate]

I just checked im getting $1.66 fee tax

[slim spruce]

It might be different once you put in address and location.

As tax is more.

[lament frigate]

I see

[slim spruce]

If there's not enough money it will basically make that gift card useless.

So I'd recommend putting a little extra on it.

[lament frigate]

Yeah right now the money I have makes the card usless...

[slim spruce]

[lament frigate]

Sad day.

[spiral field]

Is this correct?

Was told v sync bad

[lament frigate]

If your talking about your monitor then its all prefrence

[lament frigate]

It makes the game look better but makes FPS lack

[spiral field]

gotcha, thx

[grave haven]

64105d5de67f01be21059dc7 anyone get this system message recently?

[wraith topaz]

They didn't respond as I expected.

[zenith pebble]

hey why is my tarkov so laggy in main menu, like when i move my cursor back and forth it lags super bad, same when i get into raid, But if i restart my computer it is completely fine
no idea what the issue is

when I always open the game it lags in the main menu, I get in its the same case. I restart my computer and its completely fine I do not understand what the issue is

it also makes everything else lag

including discord and stuff

it seems to make my cpu run extremely slow

[slim spruce]

AMD gpu?

[zenith pebble]

yes

[slim spruce]

Did you previously have nvidia?

[zenith pebble]

wait no i apologize, i have an nvidia gpu

i thought you said cpu

[slim spruce]

Reinstall the nvidia driver in the custom install option with "clean installation" checked

[zenith pebble]

will that fix the cpu issue?

[slim spruce]

Explain the cpu issue.

The problem you described is a gpu issue.

[zenith pebble]

uh no its not

[slim spruce]

What do you mean by cpu running slow then?

[zenith pebble]

like i mean it runs at 2ghz opposed to the normal 4 when i launch the game

[slim spruce]

That frequency changes all the time depending on the load, just like ram speed.

If the gpu is doing like 1 fps the cpu frequency lowers.

[zenith pebble]

never seen it that low when i've played before

but I'll try that

but im running on literally like 15 20 frames

[slim spruce]

reinstalling the gpu driver may fix it

but you must do clean install to clear the shader cache

[zenith pebble]

and how do i do that?

just off nvidia app?

[slim spruce]

in the driver tab click the set of 3 dots to reinstall the driver

choose custom > then check "clean installation"

when done reboot

[zenith pebble]

well I have to install a new one that came out today

so do i just do that same process?

[slim spruce]

yeah new one in custom mode with that checked

[covert bluff]

im back again to ask about ghosting with AA

because i cant stand not having AA but like then my laser sights and reflex sights start to ghost

my main concern is it makes my laser sights insanely hard to see i dont care abt the ghosting too much

[slim spruce]

What is your resolution?

And what fsr/dlss are you using?

[covert bluff]

im not using frs or dlss

and im on 1080p

it does happen when i have dlss or frs on too but im turned them off and anti aliasing still causes it

but when i turn dlls/frs and anti aliasing off it doesnt happen

[slim spruce]

AA blurs the screen slightly to stop jagged edges

[covert bluff]

im mainly just confused cause i dont see streamers or anyone i know having the same problem

[slim spruce]

Can you show what you mean?

[covert bluff]

yeah gimme a second

this is with them all off

this is with AA on

like moving makes it impossible to see

even just the small movements the character makes while standing still and not moving the mouse

and not having AA or DLSS on makes the game look terrible

fxaa isnt as bad as TAA

TAA looks the same as TAA high

[clear sand]

is there any way to reduce time between changing screens like from inventory to gunbuilder, hideout, or going back after a raid finishes? my times are getting to like 45 seconds sometimes and don't know if thats Tarkov or me.

[steel olive]

anyone know why mechanic wont buy an item he should?

[slim spruce]

Is it above 60 durability?

[steel olive]

its an stm barrel

ragman did the same with a full dura hpc

[slim spruce]

restart your game perhaps

[steel olive]

doing that and an integrity check but this problem has been a thing for a few days

[slim spruce]

Does the barrel have a muzzle attachment?

or any attachments?

[steel olive]

nope, just having the barrel on my stm wouldnt let me sell it

[slim spruce]

buy another from the flea to make sure it happens with both items

If not, send in a bug report in the launcher

[steel olive]

aight

bought a second one, both cant be sold, not even to fence

[slim spruce]

send in a bug report in the launcher

[pseudo sky]

im trying to log into the battle state game launcher and it wont send me the email verfication

ive been waiting 30 minutes for a email verification and ive tryed to re install it and it still wont send me a email verification

[slim spruce]

tried these tips? https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[proud abyss]

Has anyone ever seen this? I was having issues with blocked loading file and tried reinstalling and now am getting this error

C:\Battlestate Games\BsgLauncher\Temp\EscapeFromTarkov_live_0.13.0.4.22617.bsgp downloaded file checksum does not match

ERROR: 108003

[slim spruce]

yes https://www.escapefromtarkov.com/support/knowledge/453

[proud abyss]

Yeah checking this now I just don't know how to fix the drive issues its detecting

[slim spruce]

What drive issue?

[proud abyss]

Stage 1: Examining basic file system structure ...
Attribute record (E0, "") from file record segment 344CE
is corrupt.
Extended attribute information in file 344CE is corrupt.
Attribute record (E0, "") from file record segment 36ACF
is corrupt.
Extended attribute information in file 36ACF is corrupt.
Attribute record (E0, "") from file record segment 3793F
is corrupt.
Extended attribute information in file 3793F is corrupt.
Attribute record (E0, "") from file record segment 61F64
is corrupt.
Extended attribute information in file 61F64 is corrupt.
966400 file records processed.
File verification completed.
Phase duration (File record verification): 26.19 seconds.
25664 large file records processed.
Phase duration (Orphan file record recovery): 10.46 milliseconds.

Errors found. CHKDSK cannot continue in read-only mode.

[slim spruce]

This is a hdd right?

[proud abyss]

I believe so yeah

[slim spruce]

Is this the C drive or another one?

[proud abyss]

Yeah C Drive

[slim spruce]

Is the drive very old or is known to be dropped?

[proud abyss]

No it's 2 years old and never dropped

I just randomly started having issues

Seemingly when I added a second monitor but I had to reinstall windows before. It's a prebuilt

Tarkov worked at 6PM today and then randomly stopped working

[slim spruce]

open command prompt again but as admin this time and run chkdsk /r c: and press Y to have it do a scan when you reboot and reboot so it can fix those errors in pre boot.

The drive has corruptions and it must be fixed, that will attempt to fix it.

[proud abyss]

I did chkdsk C: /f before

Is that same thing?

[slim spruce]

that is read only mode no, you can't fix corruptions while in windows

it must do it before windows starts

[proud abyss]

Okay thank you, brb

hopefully

I was in the process of degrading back to windows 10 lol so give me a sec

[slim spruce]

oh ok

[proud abyss]

cancelling now

It’s going to be an hour or so

[slim spruce]

ok

[proud abyss]

I’ll come back to it in the AM. I’ve been at this for 4 hours lol. Wish I came here first. Will you be on tomorrow?

[slim spruce]

indeed

[proud abyss]

Thank you 🙏🏼

[swift hornet]

Has anyone had issues with a fatigue debuff? Hits me constantly and stacks leading to exhaustion in minutes. Occurs when stationary or moving.

[storm ridge]

My friend has been trying to contact GTB and SilverBaller to maybe get unbanned in discord but the mods still haven't answered after maybe 2 years, who else should he contact?

[wicked shale]

so for some reason when i play tarkov, my 1080 gets used only 0.1% while my cpu gets used for almost 36%. is this normal?

i got a 1080, i get roughly 70-90frames depending on weather. on customs.

[mighty raptor]

Anyone know how i can increase my GPU Usage? Its pretty much just 40%-50%. I recently upgraded from a RTX 2060 to a RX 6800

[obsidian bronze]

https://discord.gg/Rm7cqBu6

[loud moss]

cpu?

what res as well

[mighty raptor]

found my issue

[quiet summit]

Please don't dox yourself

Blur out any personal information like your email

[wise pier]

Thanks, pretty much forgot about that

[quiet summit]

[wise pier]

Guess what exactly also didnt worked at all xD

[uncut frost]

Thinking about to start a petition

After that only Sign in with id Card ... Would fix cheaters and the Login Problem

[wise pier]

Haha yea way easier to ban people that way xD
But I rly dont understand how they can have such a fluctuating company with such a shitty team of support mods, i mean it doesnt even feel like the guy who answered me understood what I texted him in that email, because if he would had he wouldnt had answered like that xD

[rancid thorn]

How did you fix it?

[quiet summit]

lol if only we could trust all companies and governments

[vivid briar]

guys im getting long load times out of raids anyone getting this?

soon as i extract its long loads

[quiet summit]

Hello 🙋‍♂️ I want to log in to the website to answer a support request, but I can't log in because I haven't received an "Authorization code" sent to my Gmail. Resetting the password doesn't help either. However, I received the email to reset my password.
Has anyone had the same problem and was able to solve this or is there a solution?

[quiet summit]

Please see the following.
https://www.escapefromtarkov.com/support/knowledge/431

If those don't work then you'll just have to wait for support.

@sweet prism It'll poof, no use trying to cheese it lol

[slim patrol]

is there anyone know how to fix when i try to login from new pc (launcher) it wont give me email confirmation code?

[quiet summit]

See the message before you started typing

[unique ice]

https://www.youtube.com/watch?v=0vJnzhekH_U

Does anyone know why I can't start the game download? A few months ago, something similar happened where I couldn't update the game, and every time there was an update, I had to uninstall the game and install it again.

[cedar sand]

Try uninstalling your battlestate games client and reinstalling it

It’s possible it requires an update but it’s not being pulled proplery

[unique ice]

I have already tried that

And I have also downloaded the launcher several times

[slim spruce]

install to C:\program files (x86)\EFT that folder

[unique ice]

That worked, thank you

[brave terrace]

my game keeps getting stuck in loading screen after each raid, any fixes (restarted the game multiple times btw) edit: it ain't stuck but it takes very long

[azure ore]

Looking to upgrade my pc to increase fps and be able to play streets. Whats the best thing to upgrade? Ram? Cpu? Gpu?

[vale cape]

anyone else dealing with : Failed to initialize BattlEye Service: Driver Load Error (1275).?

[slim spruce]

Windows 11?

[vale cape]

yes

[slim spruce]

Or are you in a virtual machine?

The game can not play if it's on a virtual machine.

[vale cape]

windows 11

[slim spruce]

Is it the only layer of the os or are you on a virtual machine on a mac or linux or another windows?

[vale cape]

no virtual machine, no linux, no macOS. just windows 11, updated yesterday, updated nvidia drivers today, and can't load the game

[slim spruce]

Do you see this anywhere?

[vale cape]

yeh i got that message a couple of times. I tried to disable it, and the game would start for a second, and then crash

crash with no error message

[austere axle]

security feature blocks battle eye

[slim spruce]

You need to disable that feature and reboot

Otherwise see here for tips, the first option https://www.escapefromtarkov.com/support/knowledge/446 But this is a new problem to windows 11 from yesterday.

It may not work exactly correct as this is a windows 11 update that caused this.

You may need to reinstall battleye as in the page there.

[vale cape]

Alright i'll give it a try. huge thanks ❤️

Alright i tried most of it, even to disable the hardware enforced stack protection, and now i don't get the error, but the game crashes, with no error messages, so i suppose i just can't play EFT anymore, until new updates...

[covert bluff]

i still cant find a fix for the ghosting/ hard to see laser sight with my anti aliasing

[slim spruce]

You may need to render at a higher resolution.

Or the problem is actually the laser is that thin.

[covert bluff]

idk if i can render at a higher res i dont got the option

[slim spruce]

super resolution or the similar option in the nvidia control panel

But note that will double or triple your gpu usage.

[random wagon]

can somebody help? i have the problem a lot when i press play in the launcher my PC blue screens, it only happens with Tarkov and mostly when i played another game before it.

[covert bluff]

yeah the resolution didnt help

but like theres also thje ghosting bs

[slim spruce]

see this page for tips https://www.escapefromtarkov.com/support/knowledge/441

there is a BSOD section

[slim spruce]

Do you have sharpening high or have another set of sharpening settings enabled? Like in monitor settings or nvidia settings?

[covert bluff]

i mean i have the sharpening on the monitor as 5/10 but thats the factory setting and if i turn it down it gets blurry

[slim spruce]

That could be causing it.

[random wagon]

found that too and tried everything on ther ebut nothing helps, even tried uninstalling battle eye and reinstalling it but nothing helps it seems. also weird it only happens with tarkov

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[random wagon]

i will try that. thanks for the help btw

[mighty raptor]

Disable full screen optimisation and run as admin

[coarse radish]

I am not getting the email code to login
I have many of hundreds of hours in this game and this is the first time I am having this issue
the code is not in spam, the email just isn't sent to me

[slim spruce]

For the launcher and website?

[coarse radish]

website

[slim spruce]

Try another browser, or can you not also try the launcher?

[coarse radish]

I've tried a second browser, I tried to go through the launcher
I wanna log into my account and reset it but without the code there is chance

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/431

[coarse radish]

done it already, none of these apply

[slim spruce]

You will need to contact support then.

[coarse radish]

ok then

[dusk basin]

What cpu you got?

also temps play a big role, i used to have very bad temps on cpu and once i got a new cooler my game started using 100% gpu

oh my bad didn't notice you already got it solved

[slim spruce]

@covert monolith to use mod mail your dms to server members must be open

[weary vigil]

hello guys! here playing EFT from Chile, did someone of you found a trouble playing as a PMC? but fine playing as a SCAV

every time i play as a PMC the game crash in loading screen but if i play as a SCAV the game runs normally

[slim spruce]

wait 3 or so minutes

ok good

[weary vigil]

i tried uninstaling the game but nothing happens

[raw salmon]

This game is so bad...

Tried today to have some fun, crash mid raid on labs XDDDDD

Not even chance to reconnect

[raw salmon]

Sessammy how are bois goin with that flashlight bug? When can we use our flashlights?

This week or next?

[slim spruce]

Soon

[raw salmon]

❤️

[weary vigil]

i guess ill wait for a new update

[vapid halo]

Literally 2 raids today, both d/ced AT LEAST 5 times

[mighty raptor]

anyone here use the AMD capture stuff? Anyone know hyow to change it from HEVC or AVC to MP4 Since the windows media player doesnt support HEVC or AVC?

[slim spruce]

the movies and TV app support AVC, which is the same codec used by 99% of the internet

It should also do HEVC with a free codec from the store

VLC will do everything, which is the best free player

[vivid briar]

Remember guys If your pc don’t boot tear it apart and put it back together!
3 hours max 1 hour min if cleaning!

[wise pier]

The thing is, i tried these advices all at day one after they neither sent me the mail nor reacted to my mails
(FUN Fact: the advice to open a ticket is straight up garbage, in order to be able to do that you have to be logged in, i hope you see where this is going)
I literally told the support guy who answered me yesterday that i tried all those things, and yet he still adviced me to do those things, they either just copy paste their answers or got a reading comprehension weakness

[wise pier]

Have fun waiting 2 to 3 days for an answer just to be told to do all those advices again xD

[cedar sand]

You do not have to be logged in to an account to contact support, you can E-mail them directly at [e-mail] - If your service provider is failing to retrieve messages from this domain, you can use a G-mail temporarily to communicate with support

[wise pier]

Well yeah ofc you can send an email, but waiting 3.5 days isnt fun, especially when the guy who answers didnt even spent 2 min reading your mail and just copy pastes something. And in order to open a ticket via the website you have to be logged in, otherwhiles you will get Error 403
I had the no-reply email whitelisted since about a year, it ain't the problem of my provider (at least non I could change, cause i already did everything possible)

[quick belfry]

Hello, I've recently installed a new GPU, an AMD Ryzen 6600 Eagle. Ever since my game runs SO much smoother, however, when I shoot a full auto gun my FPS drops to about 1. Everything else is completely fine, no lags whatsoever. I've tried basically everything to fix it, anyone can help?

[native steppe]

Is there anywhere I can send a video to report a cheater?

[shrewd solar]

Hey, is there any workaround for the 2factor authentification problem due to not recieving E-Mails?

[austere axle]

don't think so , you need to contact support via mail sadly

[shrewd solar]

What can they do tho?
Isnt it just that their server is broken?

[austere axle]

let you change the mail address to another provider that doesn't bounce their mails

[shrewd solar]

Oh.. which provider would that be? I think I can manually change my Email from the website still

[austere axle]

they prohibit changing it to providers that don't work. gmail.com should work fine

[shrewd solar]

Oh okay.. ill try that, tyvm!

[austere axle]

np you're welcome

[shrewd solar]

@austere axle tyvm.. well.. i changed my Email to a gmail adress. Instantly got the first code, to change the adress.
However the login still won't work, not getting anything ._.

[shrewd solar]

Tyvm! Worked now! Server prolly needed some time go flash the new Email! Tyvm!

[cedar sand]

I just saw this, use DDU to completely remove your NVIDIA display drivers

It will resolve your issue.

[quick belfry]

I've done it a couple times, it doesn't seem to have worked for some reason

[stark goblet]

Does BSG support change your email if you dont have access to it anymore? I can't change it myself so if i manage to get a verfication promp i will never be able to sign into the launcher ever, unless i change it.

(The domain is no longer available)

[jaunty cairn]

I think

[dreamy finch]

Hello, since this wipe I have a weird problem with my PSU. Whenever I'm looking for a game my PSU starts to make weird noises. I checked the gpu and cpu usage and both were around 30% this only happens when I start looking for a game and only in tarkov. I ran benchmarks with 100%gpu load and cpu were both fine. I tried reinstalling the game and turn all settings to the minimum. In the audio file I cancel matchmaking at 23 sec and then the weird noise stops.

My specs:
ryzen 5 5600x @ 4,6GHz
msi rtx 3060 ti ventus
32GB ram @ 3600MHz
650W gold evga psu

[river terrace]

anyone knows why everytime i try to go into raid my game crashes, or my computer crashes?

[dreamy wigeon]

Hello guys! I have been having a problem with tarkov for the past 1,5 months now, it randomly crashes. The unity error that I get is this: unity 2019.4.39f1_78d14dfa024b
and in the Event Viewer in windows it says this:
0xc0000005
If anyone could help I would greatly appreciate it!

[slim spruce]

try everything on this page especially the page file https://www.escapefromtarkov.com/support/knowledge/441

[limber fractal]

what are the minimum tarkov running specs

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/68

I would say 16GB is minimum for a good experience.

[limber fractal]

16?!!

is 8 good enough?

[slim spruce]

No, I doubt the game can play at that.

[limber fractal]

yea

it can ,it says 8gb of ram is minimum

[slim spruce]

Most can't even launch the game at 8gb

[limber fractal]

ok , googled, it can, but on low graphics

[dreamy wigeon]

xddddddddddddd he says "it can"

[limber fractal]

barely

[dreamy wigeon]

this game is the worst optimalized peace of shit

[quiet summit]

You can run maybe 2 maps, maybe.

[dreamy wigeon]

with 20-30 fps

[quiet summit]

Tarkov requires you to run most maps to progress through tasks

[dreamy wigeon]

if you only have 8gbs of ram i assume the other parts of your pc are also not the best that you could get

or not necessarily the best but not great so if u play with a low end pc expect 20-30 fps

[dreamy wigeon]

this pc is low end for tarkov

[limber fractal]

it's a laptop

[glacial basalt]

Why does this scope says on top 6.5-20x50 if it has just 20x zoom

[loud moss]

this games requirements are not accurate. 8gb will not suit. what are your other specs

[vernal prawn]

why does zryachiy doesnt spawn in offline?

[crystal elbow]

Can someone help me with smth ?

[meager cove]

Anybody knows what to do with this? game keeps crashing

[rocky maple]

@uncut frost @wise pier Jup…got the same replies you did. Described the issue a third time now with other words but guess they just keep doing this and you’ll never get your mail changed by them.

[crystal elbow]

can someone help me with a free look issue?

[quiet summit]

What issue?

[meager cove]

another crash, this time this icon

[uncut frost]

The only chance you can change your email is to prove with your id that your send XSOLLA the money and you have the receipt with your payment ids connected to it. Still waiting on my paypal data from 2016 .... cause they dnt accept my bank print outs ....

[rocky maple]

😂

[lavish spire]

hello

[wise pier]

Yeah now they wanted my proofs of payment, my recent nicknames and my email address.
Funfact: i legit sent them all those Infos 2 emails ago (because a guy told me they wanted those infos) and I thought I would spare them some work😆

[rocky maple]

🙈 this is so f*cked up 😄

[lavish spire]

what file should i put i accidentally fucked up

[slim spruce]

You need to reinstall the game.

[lavish spire]

bruh even if i disselected it?

[slim spruce]

What do you mean? The error says a complete reinstall is required.

[lavish spire]

why cant i select the file and repair it?

[slim spruce]

what is it in English?

can't find the file?

[lavish spire]

yes

it cant find the ConsistencyInfo

its litterly the whole gamecopy

[slim spruce]

You need to reinstall the game to get it back, other files are missing.

[lavish spire]

why cant it repair?

[slim spruce]

If more than a couple files are corrupt or missing it says complete reinstall, I believe.

[lavish spire]

man fuck man ok i reinstall

[serene pebble]

Anyone available to ban someone harassing?

[loud moss]

No naming. modmail with evidence

[west field]

Newbie?

[slim spruce]

#discord-mod-mail

[proven nest]

i need help my laucher says i need to repair but it never does

[slim spruce]

After repairing it says it again?

[zinc field]

i have eod and i’m struggling w armour storage space, whats the best and cheap way to store it

[proper coral]

help

[slim spruce]

Choose E:\EFT it can't be in the launcher folder

[proper coral]

thanks ♥

now its just stuck like this

[slim spruce]

wait a couple minutes

[delicate heron]

so I dont know why but when I go to adjust any sliders in the settings they automatically slide up to the highest possible setting, anyone know how to fix this?

[proper coral]

aight its downloading, tysm

[vocal rivet]

Hey so, I have created my Tarkov Account with a web.de mail address and have been advised to change to a different mail provider.
The button for changing my mail address is green and clickable, when I click it requests an MFA code from the address that doesn't work anymore.
Does anyone have an Idea what to do?

[slim spruce]

You contacted support about changing your email?

[vocal rivet]

I have not. I expected the button to be greyed out

[slim spruce]

Your email doesn't exist anymore, is what you mean?

[vocal rivet]

I suppose, I won't be receiving any authentication mails anymore, the address exists and still is in my possession

[slim spruce]

What advised you to change your email?

[vocal rivet]

A video created by Meyer and the error code on top of my profile on the official website

[slim spruce]

The change email button does not work, I am not sure why it is green for you.

[vocal rivet]

Maybe they unlocked that for people affected by this problem (Not receiving any bsg mails anymore)?

[slim spruce]

I do not know about this situation so I would have to redirect you to support again.

[vocal rivet]

Alrighty, I'll be trying my luck there!
Maybe it is a problem only known in Germany o:

[austere axle]

changing by clicking the red message on top also doesn't work ?

[vocal rivet]

redirects me to the multi factor authentication, aka locked behind receiving a mail.

[austere axle]

it worked for me without that, a few days ago. Perhaps support has to unlock it

[tulip terrace]

How do you delete eft through the launcher?

[slim spruce]

You must do it through the windows uninstall tool

[tulip terrace]

Alright ty

[slim spruce]

There is "escape from tarkov" the game and "battlestate games launcher" the launcher.

[lavish egret]

should i put it in safe mode

[slim spruce]

What are you trying to do?

[lavish egret]

remember a couple of days ago when i was talking about my tarkov freezing whenever i shoot

and yall said to delete my nvidia drivers

[slim spruce]

Yeah. To do a better job with DDU boot to safe mode, yes.

[lavish egret]

how do i boot in safe mode again

[slim spruce]

https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

[lavish egret]

thanks

should i close all my tabs or no point @slim spruce

[slim spruce]

restarting closes everything

[lavish egret]

Now how do i get out of safe mode

@slim spruce

[slim spruce]

How did you get in it, which method?

[lavish egret]

I uninstalled the drivers now imma check if it works now in tsrkov

[slim spruce]

You need to reinstall the drivers after you reboot.

[lavish egret]

Thank you so much

[lavish egret]

I only uninstalled nvidia

I dont got a nvidia gpu anymore

[slim spruce]

I meant nvidia

Oh

[lavish egret]

Amd guy now

But i appreciate you so much

[slim spruce]

Yes you uninstalled the nvidia drivers and chose nvidia gpu as in the pictures in ddu right?

[lavish egret]

Yup

[slim spruce]

Ok good. Try tarkov then.

[lavish egret]

My game doesnt freeze no more

Thanks

[slim spruce]

cool

[lavish egret]

wait do i need to reinstall nvidia?

[slim spruce]

no

[lavish egret]

Cuz i followed all@the images in that forum pist

Post

[crisp hull]

Normal Tarkov Experience (circa 2023)

5 min load time - duo partner gets "game aborted" error and can't reconnect.

Connect - sprint for 5 min trying to make it to an exfil to reconnect with my duo partner.

disconnect due to "server connection error" - spend 5 minutes reconnecting.

disconnect a second time 30s after loading back in - RAGE

has been killed while loading back in - RAGE INTENSIFIES

^^^Average "let's boot up tarky for a few raids!" experience...

I am usually a BSG fan boy but God damn do experiences like that leave a sour taste in my mouth....

35 minutes wasted and adter all that headache all I got was a lost kit after dying to someone I had no chance to fight....

[cosmic pike]

every time my homie or i kill a scav that shoots us first we loose rep.

i think the rep system might not be working for flagged scavs

[neat ruin]

having ethernet disconnect problem only when play tarkov, any idea?

[dense sparrow]

am i doing smth wrong for part 8 gunsmith?

Fixed it
wrong klech lazer

[shadow osprey]

hi i have error 1000 whiel trying to launch the game any help?

[fiery cargo]

Can you post a picture of it?

[shadow osprey]

yes

[fiery cargo]

Win key+shift+s for ez screenshot

[shadow osprey]

https://gyazo.com/f0ae379319bac0e42a8e3d24323f4a3b

this is before i launch the game

[fiery cargo]

Hmm

One sec, lemme look into it

[fiery cargo]

Have you played Tarkov before?

From my little bit of digging thanks to a friend it seems to be a backend error, are you connected via wifi or Ethernet cable?

[shadow osprey]

yes

ethernet

[fiery cargo]

Hmm

Try changing servers on the launcher if you can

[shadow osprey]

i cant get to the launcher

[fiery cargo]

Ah crap

[shadow osprey]

when i logged in it shows that

[fiery cargo]

[shadow osprey]

:aware:

[fiery cargo]

So the servers are totally fucked it seems

Which region are you?

[shadow osprey]

oce/asia

[fiery cargo]

do you remember which one you usually connect to?

If not, that’s plenty enough to narrow it down

[shadow osprey]

australia

[fiery cargo]

Alright cool

[shadow osprey]

but it dosent work anywhere also

singapore and asia

[fiery cargo]

I’ll forward what I can

[shadow osprey]

thanks, do you know eta

i've waited 2 months via official support

[fiery cargo]

This has been a problem for 2 months?

[shadow osprey]

yes

[fiery cargo]

Um

[shadow osprey]

offical support donowalled us

[fiery cargo]

Make a ticket in #discord-mod-mail for me

And I’ll push you to the higher ups

[shadow osprey]

i diddnt get the mail

[magic juniper]

i keep getting connection loss as soon as i deploy into the game what is the way to fix it ?

[quick belfry]

Found a fix for freezing when full auto shooting if anyone else is having this issue and using DDU didn't fix it

[grim hatch]

Are you able to do tickets in the launcher at the support?
If not, are you able to log in the website to make a support ticket there?

[vocal rivet]

Encountering this issue while moving things into or out of my stash.
Does anyone know a hot fix for that?

[cedar sand]

Server 💀

[vocal rivet]

F

[mighty raptor]

what does this mean

[cedar sand]

It means the server timed out

[vocal rivet]

Or the connection to it

[fast marsh]

All my messages have disappeared, any reason as to why?

Lost a lot of insurance stuff

[cedar sand]

You haven't lost anything, the server just crashed

Can people please read

[west imp]

can anyone say what the current support response time is?
also is "[e-mail]" correct?

[still coyote]

is there way to somehow select servers as they use to be with specific country/city, like edit in some cfg file or so?

[obsidian bronze]

Around 7 working days, give or take.

[cedar sand]

No

[west imp]

thank you

[vivid briar]

servers still down?

[obsidian bronze]

Unsure, wait times are longer atm, but I've just found a match after 12 min so.. Maybe fixed soon(?)

[vivid briar]

cool

[mighty raptor]

would you say an RX 6800 is overkill for 1080p
?

[daring sand]

Hey guys. what do you mean how long will it take to get an answer about this Mail Verification Bugs from the support?

[barren herald]

Hi guys i have a question so about recoil control i see the stremers and i try to do but for example holo sight the red circle never stay fix so question is how they keep it stable ?

[quiet summit]

Gun build, FOV, manual recoil control

Trick with most is just compensate for first burst, then bring mouse back and PMC will control the rest

[vernal jewel]

would anyone have any ideas when it comes to reducing stuttering?

i know its not internet related as i already fixed that but the game just loves freezing on me especially early into a raid

[fiery iron]

Hello guys. I am unable to login on the website, due to BSG not being able to send me the email verification code. Can someone send me the direct download link to the launcher, so I can try to log me in in there?

[zenith sundial]

btw if your looking to do task quietly run sa Colombian server rarely pmc 👍🏿

[snow urchin]

whats your pc specs

[quiet summit]

How much ram are you running?

[ivory heath]

were can i get admin support

[slim spruce]

#discord-mod-mail

[wise pier]

2 to 3 days, but they usually don't even read your mail, they just copy paste some stuff and let you wait another 2 days for the next mail

[slim spruce]

@tacit jacinth what is the error message with that?

[tacit jacinth]

'The process cannot access the file because it is being used by another process'

I tried more than 10 times but couldn't solve it

[slim spruce]

White list the launcher and game folders in windows defender and reboot. If you have other antivirus you need to white list those folders, too.

[tacit jacinth]

ok

i try it

[tacit jacinth]

I tried repairing for 3 hours but it didn't work. how can i solve it?

[slim spruce]

White list the game and launcher folders and reboot and completely reinstall to the same folders

[tacit jacinth]

ok

[coarse cargo]

Can you change email address for login

[slim spruce]

Not at this time, no.

What is the problem?

[west field]

Ilaunch as admin set to high in task manager

[slim spruce]

This will not solve windows defender removing files.

That is the problem they have.

[west field]

Windows defender sucks sometimes lol

[slim spruce]

Install > says repair > infinite loop until doing this.

[west field]

It sucks

Go ask nikita if he gonna fix that please

[placid osprey]

Report:

Key tools is no longer selling to Therapist (Yes its empty)

[west field]

Wait cant he allow these files just be?

Make an exception in windows defender?

[slim spruce]

If you read up that is my suggestion and fix.

[west field]

Ow right i see

Its crazy how many things u need to do to make this game playable

[vestal sleet]

recently swapped gpu and did a full ddu wipe before installing new drivers. game freezes for 1-3 seconds any time i fire a weapon

any idea whats going on?

[slim spruce]

went from nvidia to amd?

[vestal sleet]

yea, my 3070ti has to be RMA'd so I put the 580 back in

[slim spruce]

The solution is running the DDU for all nvidia items, saying you have an nvidia card in.

That removes all nvidia traces.

[vestal sleet]

okeydoke ill try it again

[slim spruce]

Copy the images exactly as shown here:

https://www.escapefromtarkov.com/support/knowledge/432

[vestal sleet]

thanks

[slim spruce]

after a reboot it should be solved

[tulip matrix]

will paypal 10 bucks to anyone who can please help me here

[slim spruce]

repairing over and over after installing?

[tulip matrix]

yes sorry did not mean to re send

[slim spruce]

white list the game and launcher folders in windows defender and then reinstall the game to the same folder

[slim spruce]

you will need to reboot first after white listing the folders

[livid gust]

Is the email verification code down?

[slim spruce]

Do you get it on the website?

[livid gust]

I'm trying to log in on the website and it wants the code but I haven't received any email

[clear sand]

Does anyone know why Tarkov keeps spiking to using 14 gigs of ram every time I'm coming out of raid or into gunsmith?

[slim spruce]

Mine uses all of 32GB of ram and also 20GB of page file.

The game still needs to be optimized.

[clear sand]

I was just wondering cause it doesnt do it in raid at all

[lean hare]

Hello all, I just purchased the game and I am having issues joining any actual lobbies. When loading I get stuck on the loading loot screen for upwards of 20 minutes. The last game I tried to play I was stuck on this screen until 25 minutes and loaded in at the last 2 minutes of the game. Does anyone have any ideas about solving this issue? I have already tried the solutions from the reddit pages that show up on google search abou tthis.

[slim spruce]

see here for tips https://www.reddit.com/r/EscapefromTarkov/comments/rlof6z/loading_loot_slow_fix/

[lean hare]

I have tried these solutions and unfortunately have had no success.

[slim spruce]

disabled high precision event timer in device manager?

[lean hare]

yes

[slim spruce]

Please try verifying integrity of game files in the launcher and if still not, send a bug report in the launcher.

[lean hare]

Alright will do, I already tried verifying earlier but worth another shot I suppose. Will file report, thank you for trying to help!!

[last mesa]

where do you report tkers w discord proof n game footage as well

[barren flume]

Game gives this error on launch, any idea how to solve? Reinstalled both game and windows

[tawny obsidian]

What is a good SSD speed for tarkov

[covert thunder]

has anybody encountered the problem where you don't receive the confirmation email from bsg?

I can't seem to get into my account anymore

[crimson rover]

a friend of mine too.
Be prepared for a long discussion with the support team 😉

[elfin sky]

How can I appeal a warning?

[crimson rover]

You need a lot of information to confirm that it is your account.
• All the invoices you have received (paypal, xsolla)
• all ingame usernames you have entered
• the email and username belonging to your account

maybe you'll be lucky and it will happen quickly.
My friend is still discussing (since 20 days) 😄

[elfin sky]

I got a warning few days ago, and I think it's a false warning

[river sinew]

is not being able to sell ledx to traders a new bug or a new feature

[elfin sky]

same for guns like AXMC, Mk-18 and some other guns and attachments

[river sinew]

thanks, must be something new because they adjusted prices and stuff. will hold out hope i get my 600k lol

[placid axle]

Is it true that higher fov gives you more fps?

[loud moss]

no

[placid axle]

Ok

[round portal]

I am still having an CF-Ray Error when wanting to login, wrote an email 12 days ago and didnt get an answer yet, also not able to access the website bc it says "access denied" what can I do?

[night garden]

cant sell this to anyone?

[loud moss]

bug

[night garden]

anything i can do?

[loud moss]

no

[night garden]

damn

[runic nova]

how long is one wipe

[slim spruce]

You must use the launcher to start the game

[leaden basalt]

game's been crashing every ~5-10 minutes (in-raid only) for the last 2 raids.
I've cleared cache, checked integrity, restarted game, pc.. all the standard things. Kinda out of ideas.
It looks like the unity error crash thing, but it doesn't say unity error. (doing sfc now in case windows pooped itself)

[raw salmon]

You should tell BSG to return you those 10 bucks for broken game...

[barren flume]

I can’t launch with EFT launcher since Battleye since it always fails to start Battleye service.

[slim spruce]

Are you on a virtual machine?

[barren flume]

No, I borrowed a Volterra(Windows dev kit) from a friend but still got this error.

[slim spruce]

So are you on a one layer operating system?

[barren flume]

Yeah, as far as I can tell.

[slim spruce]

what exact error are you seeing?

[barren flume]

Maybe it’s caused by a driver issue? Like Battleye not recognising a dev gpu driver?

[robust garden]

heyo, is this a known issue? can we fix it to show pings somehow? He tried running as admin. Turned off Antivirus and firewall. Google seems to not be a powerful tool against this problem.

[barren flume]

1 sec

[slim spruce]

Can you post a screenshot of your error?

[slim spruce]

This problem is usually caused by DoS protection being enabled on your router.

[slim spruce]

Unfortunately since this machine uses a totally different architecture than x86 that is likely the cause and it will not work under any circumstances.

The game can not launch without the launcher first, also.

[robust garden]

@slim spruce thanks man

[barren flume]

It basically says "Failed to start Battleye service (0).

[slim spruce]

The machine you are running can not support battleye in its current configuration.

Please use a machine with an x86 based processor.

[barren flume]

Yeah, that confirms my guesses. Thanks man.

On a similar topic, I have heard EFT is considering changing it's anti-cheat methods. Is there any update for when and how?

[slim spruce]

Battleye support for linux is on its way, but unfortunately I do not think that will solve your specific issue.

[barren flume]

I see, thank you.

I've heard ppl already have ETF working on a Steam Deck. Does that count as "cheating" and might result in a ban?

[blazing hinge]

I have issues with my entire game freezing right as I see/fight other PMCs. Is this a known issue and is there a potential fix?

[slim spruce]

Tarkov can start on steam deck with proton layer but it can't go online since battleye can not run on a virtual machine or on linux.

When battleye support comes to linux it may work on steam deck.

[barren flume]

Shader issue? @slim spruce

Got it, ima try Asahi Linux when linux support comes.

[slim spruce]

AMD graphics?

[blazing hinge]

No

I use Nvidia

[slim spruce]

reinstall the graphics driver in the custom install option with "clean installation" checked and reboot.

[blazing hinge]

Alright, I will give it a try

[tidal cosmos]

RTT and player RTT keep spiking too 300 or more but ping is always in the green is there any fix to this?

[dreamy finch]

Hello, since this wipe I have a weird problem with my PSU. Whenever I'm looking for a game my PSU starts to make weird noises. I checked the gpu and cpu usage and both were around 30% this only happens when I start looking for a game and only in tarkov. I ran benchmarks with 100%gpu load and cpu were both fine. I tried reinstalling the game and turn all settings to the minimum. In the audio file I cancel matchmaking at 23 sec and then the weird noise stops.
My specs:
ryzen 5 5600x @ 4,6GHz
msi rtx 3060 ti ventus
32GB ram @ 3600MHz
650W gold evga psu

[slim spruce]

I don't hear weird noises. In fact I hear weird noises after you click cancel at 24 seconds and on.

[dreamy finch]

There is a clicking noise coming from my psu the first 23 seconds, after that the fans just start spinning faster but thats normal i think

[dusky meadow]

you might have a broken psu

[dreamy finch]

i played cyberpunk yesterday with almost maxed out settings with my gpu at 99% and cpu at 70% and didnt hear that clicking noise, i know its kinda weird

[tacit mesa]

Heyo can anyone help me with this?

Game launches but after a while of nothing appearing but the background i get another error and it closes

I have already reinstalled the game, battleeye and have done the repair option of the launcher

This started happening after i moved the game files to a different directory

Have already given tarkov and launcher all permissions

in game error in question

[bold sable]

I just spent a whole hour of my time trying to load into two scav raids. The Raid timers got to about 15min before either my game crashes or booted me out. Does anyone have a fix because I'm losing my marbles of the fact I just wasted a whole hour

[tacit mesa]

nvm it fixed itself aparently

[slim spruce]

@hidden cloak to use mod mail your dms to server members must be open

[hidden cloak]

they are open

[slim spruce]

Try per server, as the bot says you can't dm him

[hidden cloak]

dont have that option

[slim spruce]

it's enabled

it may be in server settings or you blocked the mod mail bot

@mellow tundra

[hidden cloak]

nope not blocked

[slim spruce]

I do not know then. It is probably a per server setting then.

DM me

[twin perch]

do any of you guys have tips to reduce stuttering and lag? It happens a lot on woods and shorline/lighthouse

[bitter sequoia]

trying to get back into tarkov but keep getting Blue screen of death now. any quick fixes?

[errant apex]

what's the difference with base EoD and europe version?

[slim spruce]

The Europe version can be launched in any region. That is the only difference.

[errant apex]

two more questions,
If I wanted to get a friend into the game and they end up liking it, could I gift them edge of darkness or would I need to log in / send them money for it to be upgraded from standard edition
Would "upgrading" my region to europe have any impact on the items that are in my stash?

[slim spruce]

@ashen juniper to use mod mail your dms to server members must be open

[slim spruce]

The EOD upgrade can't be gifted, but you can gift the EOD game code.

And that will upgrade it.

Upgrading game version and region version are completely different and don't affect each other.

[errant apex]

if I logged into the account to upgrade it, would that cause issues because of differing locations?

[slim spruce]

You can't log into someone else's account.

[errant apex]

because account sharing isn't allowed? or is there another reason

[slim spruce]

Account sharing is the rule. Yes. And the account may be banned.

[raw wedge]

how do i fix this shit has been constant

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/441

[raw wedge]

ive already gone through all of that before

[slim spruce]

Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[slim spruce]

what do the hardware error ones say?

[raw wedge]

nothing about what the part is

[slim spruce]

what does it say though?

[slim spruce]

It's nvidia driver related

Do you have it overclocked or something? Outdated drivers?

[raw wedge]

nope

[slim spruce]

Roll back one driver version

[raw wedge]

happened last driver too

[slim spruce]

When did it work?

[raw wedge]

updated it to see if it helped

idk

[slim spruce]

What is your system specs?

[raw wedge]

ryzen 5 3500 gtx 1650 super 32gb ram 3200 mhz problem since 3/31/2023

upgrading to a ryzen 7 3700x next month

[slim spruce]

Some things include lowering the power limit on the GPU to 90%, changing ram speed to be lower like 2133mhz, updating bios, disabling xmp and disabling all overclocking

Or sending in a bug report so bsg can read the logs.

[vivid briar]

is there a glitch where your roubles randomly disappear after a raid

[spice frigate]

@grim hatch i need help with my installation of EFT.

@slim spruce i need help

same stuff happened as before

can someone help me

[slim spruce]

what problem?

[spice frigate]

I cant download eft from launcher again @slim spruce

[slim spruce]

see the previous fix back here #community-support message

[slim spruce]

Is it the same problem as last time?

[spice frigate]

im rereading our messages

and yes where everytime i click the install it does nothing and reappears

working again thank you, sorry for the trouble lool

[vivid briar]

can someone help me with my game settings for better fps please, like on factory i get 120fps sometimes but streets BARELY 60fps

[loud moss]

specs? factory is a lot less intensive than a new map thats not been yet fully optimised

[vivid briar]

yea yea ik at least lighthouse is running better for me now than it was at release.
specs: samsung 970pro m.2 512gb, 32gb ddr4 3200mhz, rtx 2080, i7 9700k. 144hz g-sync 2560x1440 running game @ 1080p
game settings:
textures medium, shadows low, object lod 2, overall visibility 1500, anti aliasing DLSS balanced, reflex low latency on+boost, sharpness 0.7, mip streaming on with usage limit and buffer size on max, everything else off.

[loud moss]

dlss is unlikely to help you much. try without it. your cpu is going to hold you back

[vivid briar]

got nividea and windows settings optimized too including registry and xmp and using lasso
yea my cpu is 100% the problem ugh should've gone with a 9900k 2 years ago when i made this pc

but thanks for the tips was thinking of trying dlss and mip streaming on/off.

[loud moss]

mip streaming will also be more demanding of the cpu

if you dont get 100% gpu usage on 1080p then try going back to 1440

[vivid briar]

cool didnt know that, will defs give it a try:)

[orchid jay]

Yo can anyone help me with my game crashing when i just start loading into raid it looks like my cpu usage is spiking but idk what to do

[orchid jay]

Nvm i fixed it

[upper wasp]

hello i got a thing saying files checking failed while loading into the game i check the integrity and repaired my game files so im guessing its fixed now?

[upper wasp]

game is just crashing randomly for me

[upper wasp]

and dont know how fix yet again done with this game

[rapid tusk]

What crash does it give you does it pop up with unity?

[upper wasp]

nope

just random crashes

[rapid tusk]

Can you pull up task manager and go to your ram and send a ss of the speeds and capacity

Also what’s your cpu?

[upper wasp]

in a sec

im playing r6 rn so thats why its higher

[rapid tusk]

What’s your advertise speed for the ram

3200 or 3600 4000 4200?

[upper wasp]

says 2666

[rapid tusk]

When you bought it?

[upper wasp]

ooooh like 2-3 yrs ago i have been planning to upgrade

[rapid tusk]

Mhm okay go into bios and activate XMP

It should raise it to 3200

Or 3000

[upper wasp]

okay ill do it after my game

[rapid tusk]

It will help with game speeds and everything it helps with crashing sometimes

And then after can I see your settings in your eft and what you have enable for audio and general

[upper wasp]

okay my friend said that 3000-3200 is better for tarkov so i hope it works

[rapid tusk]

Yah it’s worth it I promise it will also help with every game too

[upper wasp]

yeah thats good

[rapid tusk]

It just makes the speed of ram higher best way to explain it

[upper wasp]

alr ill try it after my game and let you know

[rapid tusk]

I also recommend getting 32gb soon

[rapid tusk]

Okay when I get on my pc I can be more help there and show you everything I have enabled

Plus some of the apps I use that helps so damn much with memory leak

[upper wasp]

okay yeah sure if ur up for it that would help alot

[upper wasp]

I think i did it

Anything else i gotta do?

[rapid tusk]

Check your task manager after confirming the change and saving it

[upper wasp]

Alr

[rapid tusk]

Just wait like 3 minutes and don’t try powering off if you think it’s not showing video

[upper wasp]

Oookay

[still raptor]

Does anybody ever look for groups in this discord? I’m a new player and would love a veteran to show me what’s what

[upper wasp]

looks the same?

[rapid tusk]

Mhm alr weird give me a second

[upper wasp]

https://arvutitark.ee/arvutikomponendid/malud-ram/memory-dimm-8gb-pc19200-ddr4fury-hx424c15fb38-kingston-1012005

this is the ram i have

well 2 of these

[rapid tusk]

Okay yah your at max speed then

[upper wasp]

fuck

[rapid tusk]

https://youtu.be/_htu-eTRf0M watch this

It will help

[upper wasp]

that will stop my crashing?

or help atleast

[rapid tusk]

This is what I used to optimize my game and it may

[upper wasp]

hmm okay

[rapid tusk]

Yes but it also could just be unity rejecting your cpu

[upper wasp]

just a quick question u have a suggestion on what ram i should by next?

[rapid tusk]

Unity hates intel and hates hyper

[upper wasp]

racisim

[rapid tusk]

I’ll dm you a link to a good pair of 32gb 3600

[upper wasp]

alr

weird thing also is that it was perfect yesterday and today it just doesnt wanna work

[rapid tusk]

Corsair Vengeance LPX 32GB (2 X 16GB) DDR4 3600 https://a.co/d/0BCsz7T or if you want 4 sticks G.SKILL 64GB (4 x 16GB) Ripjaws V Series DDR4 https://a.co/d/fxiCpjF

[rapid tusk]

Weird also before you launch clear your cache in the EFT launcher and check files of jt

Once your done with everything

[upper wasp]

are these u are planning to buy?

[dreamy vessel]

How do we report a cheater in this discord?

[random wagon]

can somebody help? everytime i played a other game and try to launch Tarkov is get a blue screen with stop code 'Kernel security check failure'. i tried everything from the support of their site, reinstalling the game, changing the pagefile size, reinstalling battle eye, even reinstalling windows but nothing helps. i never had it before and i have no idea what else i can do.

if Tarkov is the first game i launch it doesnt happen, it also only happens with Tarkov

[cedar sand]

Are all drivers up to date?

[random wagon]

Yes, recently updated them all. also updated my BIOS and such

[cedar sand]

Do you have any settings changed in your BIOS?

It may be worth resetting everything to default settings to try that

[random wagon]

everything is still at default. thought is was cause of the PC, but got a new one recently since i needed it anyway and still have the problem

[cedar sand]

Using the same memory?

[random wagon]

checked if there was something wrong with the drives too but no faults are found

[random wagon]

as the old one? no the Ram is new

[cedar sand]

https://www.amd.com/en/support/kb/faq/gpu-131

The only issue is conflicting drivers or incorrect settings in your BIOS or memory config

There has to be something you're overlooking

[random wagon]

i'm using intel, dont have AMD