community-support

[steady lion]

help

[inland pendant]

What is important patient quest from therapist?

[obsidian bronze]

Nobody knows

[inland pendant]

Ima just buy 100 bandages and hand them over

[steel verge]

Thanks

[left onyx]

i was so ready to do a long session today and that shit really just makes me wanna uninstall

2nd raid of the day i got UNTAR and a fuckin nightvision dovetail on a buttpad AKM with no dust cover like holy fuck leave me alone lol

dont you have some streamer to troll or something

"oh a slick, i better leave before-" pat pat pat pat pat

"oh lawd he comin"

[wide cloak]

is this a glitch or? because ive never seen this quest before and it keeps on telling me to hand over bandages cant even see how much i need to turn in

[solid kestrel]

hey i don't get a verification mail from bsg what can you do

[grizzled path]

hey guys im getting this windows notification when i try to open the launcher " system.outofmemoryexception' was thrown '' havent found any fix yet...havent been able to play since the lighting update....anything helps thanks

[quiet summit]

Please see the following.
https://www.escapefromtarkov.com/support/knowledge/431

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[wispy totem]

anybody has an idea why streets and lighthouse keep crashing the game ? only those two maps

and i've got a really good pc

[slim spruce]

see the page file trick above

[wispy totem]

u think that will work? i heard it lowers the life expectancy of the SSD?

[slim spruce]

It doesn't hurt SSDs. Regular use of ssds does the same amount of wear this does.

[wispy totem]

alright fuck it imma try it lol

[slim spruce]

You are already doing this with page file, this increases it.

[grizzled path]

@slim spruce what would be the appropriate file size in the last step of that link??? not sure what i should put there.

[slim spruce]

16000 minimum and 25000 max

[rain harbor]

How to fix

Pls

[grizzled path]

@slim spruce didnt see the file sizes in the initail response srry. but i just restarted and still the same windows pop up...ill have to keep looking for my issue, thanks pal

[slim spruce]

"Suspicious behaviour. CF-RAY
May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]."

https://www.escapefromtarkov.com/support/knowledge/426 from here

[rain harbor]

Thank you sir

[spice lantern]

I tried requesting a refund because the game won't run on my pc , I have tried looking through the forums and It was of no help. I asked for a refund as I have 0 playing time and I was denied. I payed VIA Paypal. How do I go about issuing a dispute?

[slim spruce]

There are no refunds unfortunately. If you do force a refund that will result in xsolla blacklisting you from purchasing in the future.

[spice lantern]

I don't mind

[slim spruce]

Accusing a transaction of being fraudulent is not a small deal.

[spice lantern]

That is not what I am saying. I am saying that the game does not work on my PC even though it meets the minimum requirements. I googled it and this person

https://www.reddit.com/r/EscapefromTarkov/comments/97khyi/refunds_are_allowed_in_the_us_for_a_preorder_no/

managed to get a refund.

[slim spruce]

What is your pc build?

[slim spruce]

What is the problem exactly?

[wispy totem]

It worked.. i owe u a pack of donuts!

[slim spruce]

glad to hear

[spice lantern]

when I try loading into a map? (not sure if that's what it's called) the screen goes black and the game force closes. I am able to load into the inventory menu

[slim spruce]

Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[light ingot]

My friend got banned from this server because his account got hacked is there any way for him to get unbanned?

[slim spruce]

Hacked how?

On discord or ingame?

[light ingot]

discord

[slim spruce]

Have him dm me

Sessamy#3834

[cedar sand]

Since the latest update my game keeps crashing after raid, every time

[slim spruce]

See here for tips https://www.escapefromtarkov.com/support/knowledge/441

@red stirrup please don't post such information

[red stirrup]

why?

[slim spruce]

About this error please wait and make sure your password is correct after the timer.

It's your email.

[red stirrup]

i didnt even unlogin

game crushed pc to blue screen

and after restarting PC I got this error with first try to login

password is correct 100%

[slim spruce]

Please try again after the timer is up and make sure caps lock is not on.

[red stirrup]

okay :(

about email I got U

ty

[spiral nymph]

Can i complain or ask for gear return if server crashed? 😄

[slim spruce]

Unfortunately there are no item return policies.

[spiral nymph]

Greaat.. Then hopefully servers wont glitch again, sucks to lose a mil setup..

[vivid briar]

How to fix server connection issues when loading into raid?

Pls pls help I have had this issue for multiple months

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/439

[west shore]

uuuh what do i do, my pc runs like dogshit, it can run but often freezes
1050ti
ddr3 16 gigs ram
i5-4590

[vivid briar]

Ty ty

[west shore]

trying to run as good as i can

dont care how bad it looks im focusing on fps

turn it up or down for most fps?

man as soon as i ask for help everyone goes away

i swear this happens in every single server

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[west shore]

but do i turn off mip streaming

[slim spruce]

I'd keep it on for a 1050ti

[west shore]

and what settings?

as in what do i set the mip to

[slim spruce]

low and low on everything

[west shore]

as seen here

alright thank you very much

ily

[west shore]

not enough free space

19 gigs free on my ssd

[slim spruce]

you need to make room

[west shore]

alr

[eternal snow]

Any clue why?

[obsidian bronze]

Could be a quest you’re missing. #beginners-chat tag me your task list and I’ll check

[west shore]

s

i removed like 4 gigs ive got 24 gigs free now

[eternal snow]

Apparently I am missing 2, shooter pt 7 and peacekeeping

[obsidian bronze]

then yeah that’s why 🙂

[west shore]

i genuinely cant remove anything else other things are super important

e.g powershell, etc etc

[eternal snow]

yep, took me a bit to figure out, but cheers tho

[west shore]

nvm we up to 29 gigs

i removed google and microsoft edge lmfao

ok i set it to 25 gigs max

i hope that temp files dont overwhelm my ssd

[fair heart]

I’ve seen a lot of YouTube “shorts” about the game, so I went to the website to see about buying it, but it says “access denied” any ideas on why I’m being denied access to the games website???

[west shore]

ok earlier i had 29 gigs free, i set it, restarted my pc and now it shot back down to 12 gigs free

does this normally happen and temp files stack up again or is it the setting changing it

i do not want to be slowing down my whole pc

[slim spruce]

The minimum page file selected takes up that amount of space yes.

[west shore]

it runs way better (5-10 fps increase) not alot but also when i shoot it doesnt freeze

tysm

[grizzled path]

is 12.12.3.1981 the right launcher version???

[tawny stone]

how to report players for using the chat to be racist or neo nazi etc ?

[obsidian bronze]

Sent you a dm

[misty thorn]

i am having an issue where Tarkov is just black screening and not letting me enter my raid again is there anything I can do

[thin skiff]

Velion Twitter codes real or cap?????

[dense sparrow]

Fellow rats!
a fella has fallen into the pit of lag spikes and how do i fix it
(specs I5-12400F, 16gb Ram, RTX 3070)

[plucky cloud]

should i aim for the neck instead of head? and can someone explain moa? it dont make sense with the 2 moa == 200 yards

[dense sparrow]

nothing was close 100% in task manager

[plucky cloud]

has it lagged before?

[dense sparrow]

when i had old rig yeah

[plucky cloud]

is tarkov on ssd?

[dense sparrow]

i was running i5-12400F with 980 Ti with almost no lagspikes
Ofc its on ssd

[plucky cloud]

idk

[dense sparrow]

lmfaooo

[candid wigeon]

Any help?

[dense sparrow]

got filled up sdd/hdd?

[candid wigeon]

brand new ssd

[dense sparrow]

so its empty

[candid wigeon]

yeah

[dense sparrow]

Ram?

[candid wigeon]

16 gbs

[dense sparrow]

damn tarkov be buggin these days

[candid wigeon]

damn I’m just trying to play the game

[dense sparrow]

me too

i get hell lagspikes for sum reasons

not 24/7 but they appear while having monster rig compared to my last one

might've found out why, it was running borderless

[plucky cloud]

maybe tarkov still has the bug where it uses a lot of ram?

[dense sparrow]

nah

[slim spruce]

reinstall your graphics driver in the custom install option with "clean installation" checked (nvidia) or "factory reset" in AMD.

[sharp trout]

why are the rouges shooting through the wall

my whole team got blasted from building 1 through the fuel tanker

he never had visual of us>

[short cave]

That's just Clark Kent

[young torrent]

so ive got a mosin sitting in my flea slot that says its out of stock (someone bought it) what do i do about this ? ive restarted my game countless times at this point and its still using a slot

[slim spruce]

Sounds like a bug. Try a bug report. Never heard of that one though.

Usually glitched sales that have sold go away after a restart.

[young torrent]

yeah first time ive seen it in 5 wipes

[young torrent]

yeah thats been what typically happens idk whats up this time

[bitter briar]

anyone else experiencing this? My pov is much darker than my friends and we have the same exact settings

[bitter briar]

Found the fix for that ^ reverted my nvidia driver to 528.49 from the latest one

[somber tartan]

me too, why are so many people facing this problem?

[tropic trench]

is anyone having problems with tarkov i just shot at and my game froze and by the time i unfroze i was it's not just getting tarkov anytime when someone shoots my game buffers
¡ love the game it's just getting on my damn nerves

[jolly pagoda]

please someone help me it's been like this for 1 year

[pallid kettle]

Have you tried checking the integrity of ur game files

[jolly pagoda]

the game is not downloading what file

[cobalt sky]

Hello Together can some Support help me please ?

i get no E-Mail response from tarkov for my auth code

since days..

[austere axle]

you won't get any until their spf record is fixed

[finite stump]

What was the bandage collected thing for

[vivid briar]

me neither. seems to be a bsg issue as always. this problem comes up randomly every month for all sorts of people.

[cobalt sky]

what is solution for this ? create new account to make a ticket ??

[vivid briar]

either contact bsg per email (which does mostly nothing according to many people) or contact your email provider.
you can also try and just wait it out. i have searched the entirety of the internet and apparently bsg was always working on a solution until it worked again.
you can make a new account and buy a new copy with a new email provider, but i would never do that because.. obvious reasons.
if you're logged into the website(unlike me), you can also ask there for help.

[cobalt sky]

i cannot log in into the page because i dont get a auth code :x .ok i will just wait more DAYS till an answer comes..

[vivid briar]

yeah sorry to hear that, bsg has always been incompetent as hell. i'm on the verge of giving up completely too. this just isnt worth the nerves and stress ya know. mental health is more important

[cobalt sky]

i Feel you 100%

[slow wharf]

hello guys please help me i am out of my mind ...

today i found a web page for tarkov servers and the results are differnet

i tryed to turn off firewall in pc and in router ... i tryed vpn exetra ... turn of zyxel and antena nothing helped .... i contacted the support they told me to try mobile thetering that worked for me ... i got ping 50 ... so i contacted my ISP but the didnt know what to do ... they said at theyr side it looks ok ... the tarkov support said something is blocking my IP ... i rly have no idea what to try next ... i contacted the tarkov support agin now iam waiting .. this is mi 3rd day iam trying to solve this issue ...

iam getting brain damage

its hapening on 2x computers .. both have new windows instaled .. old 2 months ... one pc is connected via ethernet cable and its doing the same shit ...

[inland pendant]

Can i use slaap and fast shield at the same time?

[obsidian bronze]

I think you might be able to yeah.

[inland pendant]

Ok thx

[obsidian bronze]

Just tested it, no you can't unfortunately

[inland pendant]

Damn

Sad

[slow wharf]

so no help ?

[steady cosmos]

Bro its been 25 minutes have some patience

[slow wharf]

😄

for me its 3 days 😄

[obsidian bronze]

Unfortunately, I don't know anything about ping related issues, so I can't advise you. In a little bit, a mod will may be able to help you.

[potent steppe]

seems like your ISP is the problem. they should be able to run some traffic diagnostics. push them for a solution and send a clear message you're interested in their solution since you're the one paying them

[slow wharf]

Yea ,... its so hard to communicate with them coz they have IQ 6 ... i was waiting for technician to call me for 3 days .... i had a call with him today and he had no idea ... he told me to reset the router and antena but of course that didnt help ....

he said on their side it looks ok ...

[tawny stone]

anyone know the ins and outs of the attention / search skill?

edit: just found a forum post that explained the difference.

[spice bear]

tapping a scav body increase searching skills. Looting an item gives you loot xp. The skill is written in the bottom right of the screen

[tawny stone]

appreciate the reply.

[spice bear]

Guys i am currently using ddr4 ram running at 2400 MHz, and want to upgrade to a 6000MHz ddr5. is there a possibility my motherboard does not support this ram ? I googled it but no joy

[tawny stone]

https://pcpartpicker.com/list/ this isnt definitive proof however pop your MBO and the RAM u want into this selector and it should flag if there is any issues, ive used this multiple times since i had my first pc and no issues since.

If you cannot run i would reccommend DDR4 corsair vengence 3600mhz. I have it and no issues.

[spice bear]

Peak Thank you !

[spice bear]

My mobo isnt listed on the sitee :

[crimson abyss]

is there an "easy way" to obtain jaeger?

[slim spruce]

install to C:\program files (x86)\EFT

And it should work

[tawny stone]

could be under a slightly different name, check manufactor

[slim spruce]

No motherboard supports both ddr4 and ddr5

The pins are not the same

What motherboard do you have? Some don't support higher speeds of ddr4.

[grizzled path]

is 12.12.3.1981 the right launcher version???

[slim spruce]

yes

[inner kindle]

hi guys

is VibranceGUI safe to use with EFT?

[slim spruce]

There is built in PostFX in the game, though.

[spice bear]

I see ! That's the information I was looking for. I have a acer predator po3-630 but i want to build something new

[slim spruce]

Go to Start > type msinfo and press enter > look for baseboard product

That is your motherboard name

[spice bear]

No acer in the manufacturer list

[spice bear]

That's what i said

[slim spruce]

this?

[spice bear]

yeah that's the one

[slim spruce]

It supports a max of 3200mhz 64GB, but ram will go that speed if they are rated for higher

[spice bear]

Ohh sad.. I know what to do now, thank you so much !

[tawny stone]

Glad ur sorted

[spice bear]

Cheers

[old totem]

i will play on my new pc but get dont the authentivication mail ... can i do anythink ???

[slim spruce]

see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[old totem]

hm help not , this is for launcher problems . i come not to the point on the website , because i need the authentivcation mail for website login / download . but thanks

[slim spruce]

see here for help with emails from there: https://www.escapefromtarkov.com/support/knowledge/431

and for the launcher you can use this link: https://prod.escapefromtarkov.com/launcher/download

[raw wedge]

Going to 32 gb ram from 16 how much fps gain could I expect

[slim spruce]

If you are being limited by ram, perhaps a little boost and stutters may lower.

Not everyone is limited by ram though.

[raw wedge]

would this consider being limited on lighthouse for game only ram usage

[slim spruce]

What percent of your ram is being used?

[raw wedge]

81%

[slim spruce]

You should try adding page file first

You might not need more ram

[raw wedge]

i have one

[slim spruce]

16000 and 25000 max?

[raw wedge]

yea

your the one who gave that page file to me

[slim spruce]

If things are fine you don't need an upgrade.

[raw wedge]

these last few patches have helped with performance quite a bit it seems

but i also already ordered ram and arrives tomorrow so

i guess we will find out eh

[livid mountain]

What should I run my graphics at to make tarkov look less blurry and stop stuttering? I run max textures, minimum shadows, 2.5 lod, 1500 visibility, taa high and 0.7 sharpness with everything else set to off. I have a 12th gen i5, laptop rtx 3050 and 16gb of ddr5. On bigger maps like woods (especially when I approach the camps) my game will start to lag and stutter a bit.

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[livid mountain]

Won't using my ssd as memory use up the amount of wipe cycles it has?

[slim spruce]

You are already using page file, this increases it.

[livid mountain]

Ok, thank you. Back when my pc had 8gb of ram I would bluescreen a ton and it would say something about a kernel error

[slim spruce]

That was probably running out of physical ram.

[livid mountain]

Ok, I'll try this out, thank you again

[placid axle]

Is task manager showing the page file usage wrong? I thought about increasing my page file (currently automatic set to about 17000mb), but my task manager shows that its barely used in game.

[slim spruce]

In the memory performance tab committed includes used page file size and used physical ram size

[placid axle]

Ok

[livid zealot]

Could someone help me with frame rate optimization? Im running a i9-9900k and a rtx 2080 and im struggling to hold 60fps on most maps

[slim spruce]

4k?

Or what graphics settings?

[dense sparrow]

almost same thing for me
I5-12400F with 3070

i can run over 60fps but i get too many lag spikes that happen for a bit then go away and come back

[slim spruce]

What settings are you running?

[slim spruce]

disable ssr and taa

[slim spruce]

it seems you are cpu bound

I'd try reinstalling the latest Nvidia driver in the custom install option with "clean installation" checked.

[dense sparrow]

Lemme finish this raid then could you guide me?

[slim spruce]

If you have geforce experience installed go to the drivers tab and use one of the sets of 3 dots at the top right to reinstall

[dense sparrow]

its that easy?

[slim spruce]

yes

custom install method > check "clean installation"

Not express.

[dense sparrow]

Btw disabling those 2 did really almost fix the spikes but i can't play without taa so i put it on FXAA

but FXAA can barely let me play cuz i hate pixely edges

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[dense sparrow]

oh and also what does cpu bound mean?

[slim spruce]

It means your GPU is better compared to the relative power of a comparable CPU

[dense sparrow]

Who knew that playing tarkov over 60fps is more fun then running it 40fps for over 2000raids

@slim spruce

[slim spruce]

Only on C. Disable it on E

set no paging file for E and reboot

[dense sparrow]

do i select it as system managed size for E?

or no paging file

[slim spruce]

disabled or no paging file

[dense sparrow]

imma restart after it reinstalls my drivers

aight im back, should do anything more?

[slim spruce]

Try the game now.

[dense sparrow]

should i do some other settings or do i keep everything?

[slim spruce]

See how it is

[dense sparrow]

how much?

@slim spruce

[slim spruce]

huh?

[dense sparrow]

to marry me

[slim spruce]

You better now?

[dense sparrow]

i love this performence from 70fps with sutters to 100fps no stutters and running taa

[slim spruce]

Sounds good.

[dense sparrow]

indeed pc expert

[odd fossil]

Hey guys. Are there any solutions for not receiving the verification email? The support hasn't responded for days

[slim spruce]

How long since you sent an email or ticket?

[odd fossil]

First email about a week. Password reset don‘t work too

[gritty seal]

Hey, I watched the Utopia Badlands Stream and i collected and redeemed all 4 Drops but I only got the Moonshine and the AK. Anyone know when I get the Armor and the GoldenStar ?

[slim spruce]

That is within the time that they may reply. Please wait.

[odd fossil]

Okay thanks

[slim spruce]

They may come in an hour or so.

[gritty seal]

Ok thank you

[toxic cargo]

Is there anything I can specifically do to help with memory leaks within the game. They make the game almost unplayable if I forget to reboot the game every so often.

[slim spruce]

You can try the ingame memory cleaner or even an external memory cleaner.

But this is fundamental problem with the game.

[toxic cargo]

The one in the settings?

[slim spruce]

Yes

[toxic cargo]

Alright, i'll try to get an external one, enabled that one alreadyy.

[slim spruce]

@opal beacon please unfriend the user and don't post such things here.

There are unfortunately no methods to report ingame messages.

[opal beacon]

swearing at me and nothing will be done? where do i apply?

[slim spruce]

apply what?

[opal beacon]

nevermind that system is not good no report in game message

[void glade]

Can you no longer claim the promo codes from yesterday

[slim spruce]

I do not believe so.

[mighty herald]

Game mechanic question If an insured item is dropped in deep water, does that cancel out the insurance? will the PMC get the insured item back?

[tropic trench]

bro my game keeps freezing while i shoot

[slim spruce]

@peak aspen please use #discord-mod-mail

[tawdry dock]

does the binaural audio still ruin fps or no?

[slim spruce]

no

[tawdry dock]

perfect thank you

[slim spruce]

What error?

Make sure your windows time is correct and resync it and refresh the web page and that should fix it.

[velvet hull]

i was running thru 2 story dorms and went into the bathroom on 2nd story and iv been having this vidual glitch what do i do

[cobalt sky]

how can it be fixed that i get an auth code to my mail.. ? is web.de mail not working anymore for tarkov ??

[obsidian bronze]

https://www.escapefromtarkov.com/support/knowledge/431

[keen meteor]

@cobalt sky i Got the same Problem , Nothing is working.

Web support does not care , Bsg support says its the fault of Web.de.

[cobalt sky]

for real ?? good support.

[keen meteor]

has to be Fixed

Its a Conflict between the Web/Gmx Domain and The Bsg domain.

[cobalt sky]

thanks matt. i does all, but nothing worked.

[sacred bluff]

where did the depth of field effect go? i have z-blur turned on but it doesnt show up

[odd fossil]

Same here, also web.de

[analog shore]

Not sure if this is the right place, but i encountered a bug where i had to collect the usb for the 'getting acquanted' task where i found the usb, but couldn't pick it up in this location south from the helicopter:

I tried picking it up for the following 10 minutes without success. Tried every angle, every position etc : (

[lapis steppe]

For some reason, i can't load into Lighthouse now, Tarkov literally kill my PC, i haven't try out other maps tho

Guess you can't truly escape from Tarkov

[young raft]

AYJACKX#1635 joined my team and tk'd 3 of us

[obsidian bronze]

#discord-mod-mail @young raft With proof.

[west shore]

i need some help - tried scavving into lighthouse and this happens, the raid before like 10 minutes ago i pmcd into lighthouse and was fine

this only happens on scavs

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/439

[west shore]

no vpn, perfect connection ,this only happens on scavs thats my problem

pmcs 100% fine i load in and im gone but scavs

[slim spruce]

It is likely a server issue then.

[west shore]

that sucks - thanks

[rain tulip]

Thanks to anyone who helped me get back my account, with me not recieving any email from Battlestate Games. It only took a year. But its working now. 🙂

[slim spruce]

[glossy harness]

CAN SOMEONE HELP ME PLEASE FIX ANTICHEAT CONNECTION FAILED

it kicks me from every raid im dying because of this

god damnet

tarkov have the shittest developers i've ever seen

[raw wedge]

@slim spruce I need your help

I put in 32 ram and it beeps 3 times for a memory bad seating or sum but I put in 16 and fine

[zenith gorge]

Lighthouse is one of the more demanding maps. Try other maps. I had the same issue and my specs weren’t good enough for lighthouse.

[slim spruce]

Are they all the same modules?

Also what motherboard?

[lyric stag]

help its been stuck like this for hours, i tried everything, restarting pausing, restarting my pc, reinstalling launcher, changing locations, running as admin, running compatibility mode

NOTHING helped me whatsoever

[raw wedge]

erica motherboard and yes same modules and same brand i used for my 16gb

i highly doubt both dimms are faulty

it should for sure work it says max support 32gb but even if i put only 1 16gb it still beeps

[slim spruce]

can you tell me the exact motherboard? start > msinfo > baseboard product

[raw wedge]

i dont know all that want the link to the specs?

https://support.hp.com/us-en/document/c06418627

[slim spruce]

What ram did you buy?

[glossy harness]

@slim sprucebro help me

[glossy harness]

find idk solution for my error

anticheat connection failed

it kicks me from every single raid as a pmc or scav

[raw wedge]

it give 3 beeps PSU stops fan completely

[slim spruce]

What dimms did you buy exactly?

model number?

[slim spruce]

When did that start?

And have you had a raid without that kicking you since?

[glossy harness]

idk i have this issue for about a year

[slim spruce]

3 short beeps or 3 long beeps?

[glossy harness]

i think

[glossy harness]

maybe

2 days ago i had whole day without this issue

[slim spruce]

If you have troubleshooted restarting your modem and pc since this began the problem is likely a lack of a dual stack connection to your ISP, and you may be on dual stack lite. Please contact support in a bug report in the launcher to see if they see any other obvious causes before contacting your isp about this dual stack issue.

[slim spruce]

I would first try taking the cmos battery out and disconnecting power for 1 minute and try booting again.

It could be a bios settings issue, and if not still, boot with other ram and update bios if possible.

This may be easier in the hp software that is preinstalled

[raw wedge]

At first it was 3 short

[glossy harness]

and also i have problem that my game after ending raid

it got not responding

in task manager

[raw wedge]

Now it's 3 long 2 short I had it work for 24 GB for a sec then tried to put in the other 16 and now isn't working

[gleaming bay]

My friend is repeatedly getting an authorization error on whenever he exits a raid or sits in the menu that forces him to restart the game. This has persisted since he updated his game yesterday. Has anyone had this problem before or knows a fix? Or will it just fix it self over time? He has tried reinstalling the game, logging in and out the of the launcher and verifying integrity of files

[raw wedge]

Now 8x2 isn't working

[glossy harness]

and again

and i got instant not responding in task menager for tarkov

i wonder can i message to Setner for example

in dms

[slim spruce]

3 long 2 short means the controller has timed out waiting for bios to return from memory initialization. Solution:

1 Reseat memory.

2 Correct memory configuration.

3 Test with known good memory.

4 Replace affected component.

First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

from https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/No-screen-on-startup-3-long-beeps-2-short-beeps/td-p/6979452

[true condor]

Does integrity check also verify launcher files? Just wondering

[slim spruce]

no, only game files

[true condor]

Alr thanks, and also can minimizing Tarkov contribute to it crashing in borderless/windowed fullscreen mode?

nevermind I guess it does

[raw wedge]

ok im doing a quick bios update and then i will try what u said

[slim spruce]

Ok

[raw wedge]

will let you know how it goes

So all I do is keep in power kb and mouse?

[slim spruce]

yes

[full ferry]

In need of some computer tips for this game. I currently have a rtx 3090 and an amd ryzen 3900xt with 32 gb ram 3600mhz, Trying to run this game better with a beefy pc is frustrating.

[snow urchin]

5800x3d cpu

Or try to allocate the cores within same ccx to tarkov

[raw wedge]

I did the ram it turned on it showed 32gb ram and i restarted my PC and it started beeping again 3 short beeps

Boutta rip my ears off

[slim spruce]

Have you reset the cmos by taking the watch battery out?

I think the motherboard is confused with other settings from the other ram

And since it booted once we know the ram is good

[raw wedge]

What's a cmos

Right now. I'm gonna see if for some reason ram can't hit the 3200 without a PC problem

I'm gonna throw it to 3134

[steady cosmos]

The little lithium ion battery on your motherboard

A small silver disk

[raw wedge]

I see it

Rn it currently just booted with 1 stick of 16

But both work
Because it booted with both knce

[slim spruce]

The motherboard supports a max of 3200mhz

That just means if you have 3600mhz you can only set it to 3200 max

XMP may mess with that, so 3200 manual may be the way

DOCP (amd version of xmp)

[raw wedge]

I am doing manual through Ryzen master

[slim spruce]

Try doing it in the bios itself

changing it from windows may cause issues

[raw wedge]

Thing is

Can't change it in hp bios

[slim spruce]

This is a laptop?

[raw wedge]

No

[slim spruce]

What is the product?

[slim spruce]

oh it's a prebuilt

[raw wedge]

Hp pavilion tgo1 0023w

Indeed smh

So should I try the cmos?

[slim spruce]

Do you have a link to the ram you bought?

[raw wedge]

Yea

[slim spruce]

And yes try the cmos battery pull, take out power and the cmos battery, hold the power button on the pc for 15 seconds and then put the cmos back in.

You have to make sure it has absolutely no power at all.

[raw wedge]

So nothing plugged in whatsoever externally?

[slim spruce]

no power at all, just no ac power

so unplug it and take the cmos battery out

hold the power button for 15 seconds so there's no lights

let it sit for 60 seconds and put cmos back in

and what is the link to the ram you bought?

or the model number?

[raw wedge]

How do I pull the battery out

Silicon Power DDR4 32GB (16GBx2) Turbine 3200MHz (PC4 25600) 288-pin CL16 1.35V UDIMM Desktop Memory Module RAM - Low Voltage (SP032GXLZU320BDA) https://a.co/d/bFN8qxz

How do I take the battery out

I see it but I can't grip it

I don't think I can take it out

[snow urchin]

U can

I forgot how tho

Google it

If i remember correctly u just press onto it and it pops out

[steady cosmos]

Right side lip, small flat plastic tool, put it underneath and push straigh up from the mb

[raw wedge]

I don't have a plastic tool

I have a flathead screwdriver

[steady cosmos]

No

At best youll scratch it, worst youll break it

[raw wedge]

I don't have a plastic tool bru

[steady cosmos]

Then get one

You can get a plastic pincer for like nothing

[slim spruce]

You need something plastic

Metal will scratch the board and destroy it

[raw wedge]

Why tf does it boot with 1 stick but not two even tho neither are daulty

On boot it said default bios settings loaded or sum

[steady cosmos]

You mean ram? Could be they arent dual channel compatible

[raw wedge]

Bro

It's the same brand and same version just 16gb and the other ones work and worked fine

The PC booted with both in then I restarted and it stopped working

I'm boutta smash the shit out of this computer bro

[dawn plaza]

what should i do when im tilted

[slim spruce]

Does it boot with both while only using 1?

[raw wedge]

Huh

[slim spruce]

like one at a time both of them?

[raw wedge]

I put 1 in then it booted I put a 2nd 8 or 16 and it beeps

[slim spruce]

Do both of them work while only using just one of them?

To make sure one is not bad.

[raw wedge]

Well remember they both booted after bios and showed 32g so neither are faulty

Not are the slots

[slim spruce]

Please try both of them

[raw wedge]

The thing is after I booted after bios update with both working with 32gb ram I logged on change the speed and it keeps beeping for both now

[slim spruce]

You did the cmos clear?

[raw wedge]

No

[slim spruce]

You need to

[raw wedge]

I cant get it out

[slim spruce]

Or boot to bios and factory reset bios

I believe resetting the bios is the same as a cmos clear, but I'm not sure

[raw wedge]

I'm in bios idk how to face reset

Wanna hop in a VC and I video it

[slim spruce]

go to the final screen before save and exit

and there should be another option to reset to defaults

[raw wedge]

Boot options?

I turned it load default or whatever

Wait

We have a post

[slim spruce]

[raw wedge]

Now I have to change ram speed and hope it posts

I'm gonna jump off a bridge

[slim spruce]

Try going up one step until it doesn't post

It seems that 3200 is having issues

it may be on 2133 by default

[raw wedge]

I was at 1500

[slim spruce]

is this ddr3?

[raw wedge]

Ddr4 3200

[slim spruce]

The motherboard being so old may not have the bios info needed to handle modern ram

bios holds a database of known modules and how to use them

without that and without a recent update your ram might not work

it may work in very low speeds though

[raw wedge]

Well my 16gb kit was running 3200

[slim spruce]

This is usually not the case with major motherboard brands but this is a proprietary hp motherboard

so I have less faith in the programming of the bios of it

[raw wedge]

I lost faith about 4 hours ago

[slim spruce]

You should upgrade when you have the extra money

[raw wedge]

At 15 I don't ever have extra money

I'd need to buy a new psu CPU and mobo for like 320

[slim spruce]

I'd go up a level until it doesn't work. At the worst it will work at 2400mhz max.

[cedar sand]

15 years old?

[raw wedge]

Shit at this rate with 32gb low speeds wouldn't even run better than 16

[slim spruce]

The old ram may be better if it is supported by the motherboard

And goes higher

[raw wedge]

What I don't understand is it only posts with 32 after being in bios?

[slim spruce]

I've seen this before it's the bios not setting the speed correctly and it's not saving properly

resetting cmos may fix all of this though

During the first boot it will train the ram

[raw wedge]

I can't even take it out tho

[slim spruce]

only use plastic or wood on the battery if you need that

or youtube a video on how to remove it

https://www.youtube.com/watch?v=S9hyEPTFR10

[raw wedge]

Just clicked on that one lol

Didn't need a. Tool

Just needed to press the thing really bruh -_-

How long do I wait to plug it back in

[slim spruce]

wait 1 minute and make sure the pc is not plugged in too

then hold the power button for 15 seconds

then put the cmos back in

[raw wedge]

Posting with both stick in

[slim spruce]

Then restart after getting to windows and see if it posts again.

If so the problem is fixed.

[raw wedge]

Yes I will

It said cmos invalid some bout it going back to default restart pc

And its posting

[slim spruce]

About changing the ram speed in that program, You could try but it may need you to reset cmos again if it won't post again.

[raw wedge]

Ok

[slim spruce]

When you reset cmos it goes back to default speed

[raw wedge]

It is resetting now

Please dear heavenly Father

Fuck

[slim spruce]

What program are you using to set ram speed?

[raw wedge]

Ryzen master

[slim spruce]

Looking it up the speed in ryzen master is half of what it really is

it uses mhz and not mega transfers

[raw wedge]

I'm I out it at 1600

[slim spruce]

That is actually 3200

Since the speed is in half on that program

[raw wedge]

I know

[slim spruce]

check task manager

[raw wedge]

I'm posting after cmos agajn

At this rate I don't even wanna play anynore

Like damn bro

I'm not changing the speed but imma turn the PC off then on

It's posting

[slim spruce]

That may be the highest that ram will work with

It's higher than base speed of 2400 which is nice

[raw wedge]

I'm just gonna do step by step like I said see how high I can go

If I can get to 3k I'll take that all day

[slim spruce]

Ok

[raw wedge]

I'm gonna try just under 3200

Fail

Gonna go for 2934

[lyric stag]

anybody help ? its been like this for hours

[slim spruce]

Start the launcher as admin and disable windows defender

[lyric stag]

it is running as admin and windows defender is off @slim spruce

[slim spruce]

Usually it goes after a minute or so and if not, running as admin and disabling windows defender fixes that. What other antivirus or web security do you have?

[lyric stag]

no anti virus or web security

its been stuck for hours @slim spruce

like 4 or 5 hours now

[slim spruce]

Choose to install to C:\program files (x86)\EFT

It may be a permissions issue

[lyric stag]

oof ok

same problem @slim spruce

[inland glacier]

when i play as a pmc i get really high ping and disconnect but its only as pmc

i got the game yesterday and have been playing with a friend

if anyone knows why or how to fix it

[raw wedge]

Seems like highest it will go is 2667

With the 16x2 kit

[raw wedge]

Go to launcher and select all servers within 0-100ping so servers closest to you

@slim spruce boutta do the real test streets with high textures med shaders witha whopping 400$ pc

[zenith gorge]

Bro that bout to go boom

[raw wedge]

ong

[lyric stag]

it sounds like its limited in bios

[zenith gorge]

Might as wel just buy a barbeque with the amount of heat your pc bout to make

[raw wedge]

well i had 3200 on my 8x2 kit and now if i try to change it will do the 3 beeps

bro my pc boutta be using kelvin temps

[zenith gorge]

Oh shit

[raw wedge]

honestly

not bad if i trun shadows to low almost 60 100%

[zenith gorge]

Wtf

[zenith gorge]

Bro i got a 1100 euro pc and i get around 40 frames with everything on low

[raw wedge]

lmao

[zenith gorge]

I got bamboozled

[zenith gorge]

Thats on offline and no scavs to

[raw wedge]

holy dog 20gb usage on ram

[zenith gorge]

Yeh no shit

[raw wedge]

Bro got robbed by some 8 year old named daniel

[zenith gorge]

Streets eats on ram

[zenith gorge]

Nah bro custom built

Still

I do feel scammed

[raw wedge]

mines a pre ☠️

[zenith sundial]

sell the pc

[zenith gorge]

Yeh im gonna get 600 bucks for it

Only loss

[zenith sundial]

i have a pre and get 80fps on mostly every map

[zenith gorge]

Its a case so I’ll eventually upgrade

[raw wedge]

id prob get more frames if my speed wasnt locked at 2667

so much for upgrading to 32 lmao

[zenith gorge]

I thin my main problem is my gpu

Its a 2060

[raw wedge]

mines a gtx 1650 super

[zenith sundial]

try to play streached res see if that help with fps

[zenith gorge]

Amount of ram?

[raw wedge]

ngl stretched does jack shit for me

32gb 2667 as of 5 minutes ago after trying to stop the beeping for 5 hours

[zenith gorge]

Oh yeah i have 24 cuz cpu cooler blocks one ram slot

[raw wedge]

i only have 2 rams slots

[zenith gorge]

Man🥲

[raw wedge]

i have been trying to make 32 work since 11 am

and just got it working for it to be locked at 2667 or no post for the pc

[zenith gorge]

What cpu do you have?

[raw wedge]

ryzen 5 3500

6 core 6 thread

[zenith gorge]

Bro🥲

[raw wedge]

what

[zenith gorge]

I think all my spec are same or even better except ram and you still destroy my frame count

I hate this games way of using ur pc

[raw wedge]

your card is better than mine

[zenith gorge]

I know

But as they say, “this is a cpu and ram based game”

[raw wedge]

it is indeed

the frames arent much better but def less stutters

even with postfx this is what i get

[inland glacier]

hey guys how can i fix high ping

[raw wedge]

tea

did u do the server thing i sent u

[inland glacier]

yeah

[raw wedge]

still having problems?

[inland glacier]

yeah

[raw wedge]

is your ping high or just constant connection loss

[inland glacier]

right when i joined as a scav it was at 300

[raw wedge]

hmm

[inland glacier]

and i disconnected like a minute in

[raw wedge]

do you have a 5ghz wifi?

cause 2.4ghz seem to have ping for me

[inland glacier]

5ghz

[raw wedge]

but ive been getting high spikes recently and it could very well be the servers

[inland glacier]

😭

[wheat sandal]

cant even get in a game

[fair crag]

is it normal to get same fps on 1440p as 1080p becuase in most games its diffrent

[raw wedge]

can be

[fair crag]

jusr found it wierd

any tips on how i can boost my fps on streets because i feel as if its running slower then it should with my build

[raw wedge]

i get 50

with a gtx 1650 super ryzen 5 3500 32gb ram at 2667 mhx

mhz

[fair crag]

yea see i have 3200 mhz a ryzen 7 3800xt

i get like only 60

[fair crag]

oh but i found my problem i need a new gpu

[turbid bear]

Man, I keep getting kicked out of the game when attempting to join and it says, Aborted try reconnecting

Then I try to reconnect and it continues to give me the same message.

[raw wedge]

@slim spruce guess what

i got it to 3200

huh\

[slow field]

I got a new mouse and tarkov isn't recognizing the side buttons, anyone know a fix?

[slim spruce]

how?

[raw wedge]

idk

i did the same thing ive been trying to do

[slim spruce]

boot when you reboot?

[raw wedge]

maybe it got used to the ram?

well it restarted with no beeps like it usually did

[slim spruce]

the only thing that could make sense is if it was memory training like AMD does sometimes and you never let it complete

[raw wedge]

maybe

[slim spruce]

newer processors can take 10 minutes to memory train 64gb

just black screen when first boot

[raw wedge]

do undervolting give more performance

cpus

[slim spruce]

no and yes, that causes instability with the only pro being less power use and lower temps.

With some machines it can make boost clock higher

depends

I would not suggest doing it as it will only cause crashing.

[raw wedge]

ok

any other ways to gain performance?

[slim spruce]

With your motherboard, no.

[raw wedge]

just in generality

[slim spruce]

I doubt it supports overclocking at all besides like a one click thing

SSD for C

That is about it

[raw wedge]

i mean i have my cpu overclocked rn

well running at max

[slim spruce]

If you don't have a watercooler or a good air cooler (noctua), that would not be helpful I don't think

[fair crag]

hey up whats your cpu and gpu

[vivid briar]

i told them i lost it

[slim spruce]

You might need to prove that with support conversation with your email provider

[vivid briar]

but still didnt rlly do anything but tell me to send them proof that i cant go into the email

and idk how to prove it that i cant go in lol

i reverted back to win 10 bcs win 11 kept crashing mw2 for me and i thought i had put my number on my email

i didnt so its not letting me

[slim spruce]

I don't know what else to tell you if support said no when you can't access your email.

[vivid briar]

ig its okay that i can play i just hope they can fix the email thingie soon

btw whens the beta ending?

[slim spruce]

No clue

[fair crag]

i found a problem with my low fps not sure if this will help i saldy only have a 3050 but a ryzen 3800xt so i get a small ammount of usage on it so i only get a small amount of fps

correct me if om wrong

[slim spruce]

The game has optimization issues. You could try reinstalling the nvidia driver in the custom option with "clean installation" checked and that could improve things.

[vivid briar]

Am new to this and really want to buy tarkov , sadly missed the spring sale by one day , does anyone know if it will be any discount soon? ik it probably wont but i was just wondering ( game is really really expensive on my country)

[slim spruce]

??sales

[grand sand]

You can find a list of previous sale dates, durations, and price reduction percentages here. This can give you a good idea of an upcoming sale. #general-chat message

[marsh leaf]

I just had the strangest bug, not sure if this is the place to bring it up

[vivid briar]

oh thanks , sorry for the dumb question then

[obsidian bronze]

You can feel free to share it to #discord-mod-mail if you don’t feel like it should be shared publicly

[keen meteor]

Day 7 of not receiving verification mails… please fix this thousands of people can’t access their accounts

[snow urchin]

Do u use gmail

[keen meteor]

No , i created my account back in 2020 when it was still possible to use Web.

[fair crag]

I wish that worked I only get like 60 fps on streets and I have done many clean installs

[quiet summit]

Please see the following.
https://www.escapefromtarkov.com/support/knowledge/431

[austere axle]

verification mails are bounced by united internet ...

[west shore]

still cannot scav into lighthouse...

pmc is totally fine 100% but scav? naaa

[obsidian bronze]

It takes a bit longer. But I get in fine, about 8-12min wait but finally get in eventualy.

[wheat venture]

Always getting internet disconnection when playing scav

Pmc has none of it
What's worse is as scav it always happens below 10 minutes

I am doing a raid on Lighthouse rn as scav and was 7 minutes, got disconnected
There's no point coming back

And I found a fucking gpu

Game loads longer on lower resolution too

And also does with higher FOV

[west shore]

no i get in but i disconnectt before i even load in

[round portal]

I am getting this when I am trying to login

And I can also not access the eft website? It looks to me like I am banned but why would I? I didnt to a thing

[slim spruce]

"Suspicious behaviour. CF-RAY
May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]."

https://www.escapefromtarkov.com/support/knowledge/426

It means your IP is blocked

a vpn could be to blame, maybe

[round portal]

aight so only able to get rid of it by writing a email to the support team?

[slim spruce]

or a ticket, yes

[round portal]

Yeah it has to be an email I guess bc I cant access the website ^^

Thank you very much tho for the quick help

[slim spruce]

[serene haven]

Having major crash issues on Streets. anything going on here?

[slim spruce]

What is your ram usage during gameplay on streets?

[serene haven]

Normally on all the other maps I hover around 60-70% but on streets right now im banking 90. only right as I spawn in

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[serene haven]

Awesome thank you, I was just wondering if I could upgrade that. I have 12Gig ram in total but couldnt figure out how to upgrade it here. I'll let you know if it works

[slim spruce]

Having less than 16gb will likely cause issues.

That may help, but an upgrade would be ideal.

[serene haven]

Is that what it's up to now? What a greedy game hahaah

[slim spruce]

16 is basically minimum and most people are fine with that.

[cedar sand]

When I had 16GB I had very bad stutters and crashes on Streets, I upgraded to 32GB and it resolved all my issues entirely

[serene haven]

What kind of cards are we looking at here?

[cedar sand]

This was like week one of the wipe though, I think they did improve RAM usage since then

[slim spruce]

We're talking about ram size

[serene haven]

well yeah but i mean what kind of cards did you upgrade to

[slim spruce]

cards?

[cedar sand]

I didn't upgrade my graphics card at all

You are very unlikely to be bottlenecked by your GPU in Tarkov

A 970 can run it

[serene haven]

Lmao, cool I was like what. I have to UPGRADE that? Gotchya. I'm very new to modding files and the like

[cedar sand]

What?

I am talking about RAM

[slim spruce]

We're not talking about graphics cards

Nor to modding

page file is in use right now, that up there just increases it

[cedar sand]

I have 100GB page file just incase 💀

[serene haven]

BRUH. this is completely new to me. I've never even looked at a pagefile before.

Lmfao no wonder I was lost

I've been playing basic downloaded Tarkov for like. 4 years now. I wonder how much better this could be

[cedar sand]

There are many more things we could tell you to do that could improve your performance but it's just a case of if you want to go tinkering

[serene haven]

Hey absolutely. I always thought random stuttering was normal. I'm in the middle of a firefight and sometimes I'll just randomly Stop and then start again. it's only a quarter of a second but I thought the game wasn't fine tuned lol

Ok, let me try that Filesize now

[cedar sand]

Stutters during firefights are usually caused by driver issues, you could use DDU to completely remove all GPU drivers from your system and then install the latest driver

[full timber]

Will the hardware specs increase with the new engine ?

[serene haven]

My Available space is 58000, still think I should do 16-25?

[slim spruce]

yes

[cedar sand]

The minimum and recommend system requirements listed for Tarkov are not at all realistic, I'd imagine at some point they will provide updated ones

[serene haven]

Id really hope so, cause I checked earlier and I was like. WHY AM I HAVING ISSUES THEN

OK restarting BRB

[full timber]

Not really why I’m asking… I’m wondering if it’s going need more than what I have… my fx8350 black edition and r9 380 is going strong but I’m starting to notice it can’t handle anything any more

[cedar sand]

BSG said they will IMPROVE performance for lower end systems with the new engine and map changes, not decrease?

No one can say if you will need to upgrade your system or not, that's for you to decide and to test when we see optimisations and improvements

[full timber]

^^^^ good know… don’t want it to end up like 100 pounds down the drain

[cedar sand]

Until you can personally play with the optimisations, you can't know how your performance will be

[serene haven]

My paging file size went from 11,000 to 16,000 min so thats a good start

I have a Ryzen 5 with 16GB Ram so I think thatll be better now

Ok so first thing first, The menu loaded faster and easier.

OK yeah, IDK... In the loading screen im up to 96% Memory just waiting for the game to start

[cedar sand]

It's still going to use your memory

It just has a page file to dip into

It uses as much as you have

I have 32GB of RAM and on Streets, Tarkov can utilise like 28GB

Also you mentioned you have a Ryzen 5, what processor do you actually have, Ryzen 5 is just like telling us you have a Ford car

[serene haven]

well as it currently stands Tarkov Crashed on Streets again But its running Customs and Woods MUCH better.

AMD Ryzen 5 3600X 6-Core Processor, 3793 Mhz, 6 Core(s), 12 Logical Processor(s)

[cedar sand]

My old system was a Ryzen 5 3600X, 16GB DDR4 RAM, NVIDIA GeForce GTX 1080

Streets would crash most of the time, and if I did get in, I'd have like 40 FPS and stutters and it was horrible and I'd rubber band

[serene haven]

lol yeah thats exactly what I get

[cedar sand]

I upgraded to 32GB and it became playable, I didn't crash or stutter anymore and I had a solid 60 FPS

Then I upgraded to a 5800X3D and now I get 140 FPS

The 3600X just isn't up to the task of running Streets to be honest, like you can get it in a playable state with more memory, but I'm assuming you don't have DOCP enabled either in your BIOS

[serene haven]

Gotchya, I made this a Budget build about 3 years ago now. $2,200 at the time. it played all of my games great but Tarkov is the only one that i have problems with

[cedar sand]

I mean, buying another 16GB of your memory would cost not too much

And it would make Streets playable if that's your goal

[serene haven]

To be completely honest I am a HUGE War Thunder player, so I planned out playing WT and I have a great time playing it with movie quality and such

[cedar sand]

Or you can just wait for the coming optimisations and engine updates

[serene haven]

I think I can wait. I'm not having any rubber banding or any issues on Customs right now. It's WAY better and Im not stuttering at all. feels much nicer

[cedar sand]

Do me a favour, go to task manager and tell me what your RAM speed is showing as

[serene haven]

3200MHz

[cedar sand]

Okay and is that the advertised speed for it?

Like you have DOCP enabled etc

[serene haven]

I don't believe I have DOCP Enabled. But that is the advertized speed yes

Loading out of a raid is SUPER fast now. used to take like 3-5 minutes

[serene haven]

I gotta thank you. So far My aimin has improved due to not having any stuttering and roughness. I killed 2 PMCs for the first time in a few raids in an actual head on encounter. Im loading in and out much faster as well

[slim spruce]

[serene haven]

Saving me about 5-10 minutes a game in just LOAD times.

[dry crag]

I need help, for the past few days I have not been able to play the game properly. Everytime I would begin a raid as a pmc, usually when it says loading loot, my entire computer would crash and reboot. Now this only happens as a pmc and I’ve tried going to factory and customs only i believe for my tasks. As a scav, however, works perfectly fine. Anyone know a fix?

[slim spruce]

What is your ram usage at this time or up to it? Alt tab and see in task manager.

[dry crag]

About 2,433.3 MB

It fluctuates around there

[slim spruce]

I mean during gameplay.

2GB is nowhere near what the game uses.

[dry crag]

oh

lemme run a scav raid and check

like i said pmc will just crash my entire computer

Scratch everything I said, apparently not even my scav works on customs, I think only factory works.

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

@vivid briar to use mod mail open dms to server members

[vivid briar]

i did

[quiet summit]

@vivid briar
Hello! In order to use modmail, please open your DMs to server members.

https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png

[vivid briar]

i think i did now its on

[quiet summit]

Try and react again.

#discord-mod-mail

[dry crag]

Games working again, thanks so much man.

[slim spruce]

[lyric stag]

not fixed mate :(

[slim spruce]

Where are you trying to install the game?

And are you on a VPN or a network known to block websites?

[lyric stag]

i tried every possible folder

i just cant, i am also not using any custom DNS or proxy or VPN

[slim spruce]

Where are you installing?

[lyric stag]

program files x86 / EFT

[slim spruce]

And you start the launcher as admin?

[lyric stag]

yes

[slim spruce]

Can you show me?

[lyric stag]

this is the folder im installing in

the one i specified in the launcher

[slim spruce]

It's started as admin, you chose that folder, windows defender active protection is disabled? No other web protection or antiviruses?

[lyric stag]

yes

i think EFT is just broken for people with fresh installs

[slim spruce]

You waited 5 minutes at least? Sometimes it takes time.

[lyric stag]

@slim spruce waited for 2 hours today

[slim spruce]

Can you stream this to me?

[lyric stag]

chit chat 2

[slim spruce]

ok

[desert pelican]

Hello guys! Can someone help me? since my ISP changed the router and increased the internet speed, I have a problem because I lose connection to the server. Despite the tutorials from the internet and even reinstalling the system, the problem persists. I don't have this problem in other games

[slim spruce]

Do you lose connection every time without ever having a good raid?

[desert pelican]

Yes. Every time it crashes me to the menu and I have to re-enter the raid

[fair crag]

So I have had some troubles and I’ve been getting very angry about this I have a Ryzen 7 3800xt and only get 60 with 32gigs of ram 3200mhz and that doesn’t seem right

[west shore]

3rd time posting this, cause none of the things work, i cant scav into big maps like lighthouse and streets, but i can PMC into them 0 problem, this is what i see

[cyan canyon]

Hello , i buy tarkov like 1 year ago and i forgot my email how can , ask for it if i know my user name ?

[cedar sand]

That seems exactly correct for Streets on a 3800

[fair crag]

Well guess I don’t have to fell to bad I know the 5800x3d is like a big boost so ima get that in like Friday

[cedar sand]

Yeah the 5800X3D will make a massive difference, the 3600 and 3800 pretty much perform identically, if you moved to a 5600 for example, that would be much better than a 3800 for Tarkov, but a 5800X3D is the best you can get besides 13th gen Intel or a 7800X3D

[serene haven]

I've been having WAY more successful raids today now that it's running smoother. You mentioned More "Tweaks" What do those entail?

[cedar sand]

Just NVIDIA control panel changes and AMD Ryzen Master OC profiles

[serene haven]

So what ends up causing an 8 Minute Awaiting Session Start?

[serene haven]

Well im down for learning if you're willing here in a bit?

[fiery oar]

Couple months ago i upgraded to an i7 12700kf and an msi pro b660m-a from a gigabyte mb and an i5-9600, but i am now getting significantly longer load times for loading loot and loading map. any suggestions

[upper cosmos]

anyone know how i can report a bug i got shot at on the rail road on customs started rubber banding really bad and couldnt move got killed then fell thru the map like wtf this is a game breaking bug

[quiet summit]

On your launcher

[brave heart]

does anyone else have a bug where when you try to load into a map it says game aborted

and i keep on clicking retry to load back in and it doesnt let me

it only does it for pmc

[raw wedge]

just upgraded to 32gb ram but fps feels better but am experiencing frequent crashes on maps like shoreline and just in general when i never had problems like that with 16 and my cpu is running high above 100%

[serene haven]

#community-support message since you've upgraded have you applied this yet?

[raw wedge]

no

took it off since if you have 32 more thane likely dont need a paging file

[slim spruce]

107%??

[brave heart]

whats ur cpu?

[inland glacier]

hey guys can someone help with a ping issue

[rancid ferry]

Hi everyone, i just received this message error login. Someone knows whats going on?

To be clear, i did not anything haha. Its my first wipe and i dont lauch the game 3 weeks ago, and now it happens

[slim spruce]

""Suspicious behaviour. CF-RAY
May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]."

https://www.escapefromtarkov.com/support/knowledge/426

[rancid ferry]

Thank you so much

[foggy canyon]

you guys know how to fix the error code, Game update installation error ERROR: 104006 The process cannot access the file because it is being used by another process. ?

[slim spruce]

reboot and try again

If still not, disable windows defender

[foggy canyon]

already tried all that, and by windows you mean the firewall right?

[slim spruce]

no

windows defender antivirus

[foggy canyon]

one sec

sorry, how do i turn that off, when i turned off real time protection it just turned back on right away

[slim spruce]

disable tamper protection too

[foggy canyon]

already off

[slim spruce]

Do you own this pc?

[foggy canyon]

i do

[slim spruce]

Not a school pc?

[foggy canyon]

yes i own it

[slim spruce]

If it's managed by a school or organization this is something you can't fix.

[foggy canyon]

i know

[slim spruce]

Add the game and launcher folders to the exclusion list in windows defender and reboot and try the update again.

[foggy canyon]

alright ill try that, thank you for your time

[slim spruce]

[raw wedge]

ryzen 5 3500

[foggy canyon]

well, it didnt work, anymore ideas? for error code 104006

and its weird because it says its an update error even though im trying to reinstall the game

[slim spruce]

That error means another program is accessing the file.

What are you doing exactly?

[foggy canyon]

im trying to reinstall the game

[slim spruce]

No trolling

[slim spruce]

Is the game installed now?

[foggy canyon]

no

ok well yes, the files are their but when i go to repair it, it dosent load or do anything

[slim spruce]

Is this the checksum error?

Or which 104006 ?

[foggy canyon]

wdym

[slim spruce]

What is your exact error message?

[foggy canyon]

this one

it errors toward the end when its trying to unpack the files

[slim spruce]

Did you exclude the whole folder or just one file when you did the exclusions for windows defender?

[foggy canyon]

the whole battlestate games folder

[slim spruce]

Please also add the folder you are installing to

[foggy canyon]

ok

[slim spruce]

And then reboot and try again.

[foggy canyon]

ok, thanks again

ok well now when i go to windows defender it says, "No active antivirus provider"

now the repairing of the game started, what is going on

[raw wedge]

i keep crashing

i dont know why everythings smooth and then a random crash

[slim spruce]

Did you run any programs that would disable "bloatware" in windows?

Or a custom windows install?

[raw wedge]

me??

[slim spruce]

no

@foggy canyon

[foggy canyon]

yes

[slim spruce]

What exactly did you do?

[foggy canyon]

i have no idea, when i went in to add the execption it said it was just turned off

[slim spruce]

Do you have any other antivirus or web protection?

[foggy canyon]

no

[raw wedge]

i fucking hate this game bro

[slim spruce]

Some other program is accessing this file during the install. What else could it be?

[foggy canyon]

i have no idea

[raw wedge]

lost multiple kits now to unknown shitty ass crashes

[slim spruce]

Can you show me what you're doing in a call?

[foggy canyon]

well i got to go because of parent so just dm me, if you want or have time, if you have anymore ideas, thanks for your time

[slim spruce]

Ok later perhaps

[foggy canyon]

yes

[slim spruce]

did you set the page file already? If so see here https://www.escapefromtarkov.com/support/knowledge/441

[foggy canyon]

alright il try that first tomorrow and if that doesnt work il let you know

[raw wedge]

dont have enough space to set 48000 min and max\

[slim spruce]

You don't need that much but sometimes people need more than 16000

[raw wedge]

couldve been my graphics driver that was 23 days outdated lmao

[slim spruce]

That is very possible.

[modest pecan]

yo so like i literally cant buy anything

it says i have 0 rubles to buy something but i have 200k

[slim spruce]

the check box for fill all must be filled in the blue banner

[modest pecan]

hmm i'll check that out real quick

wow that worked, stupid thing for me to miss

[lapis steppe]

Idk i haven't touch the game over a month, i just get back, get everything up to date but still got that problems

I tried other map too, the game just terminate it self lol no kidding

[zenith gorge]

then i got no idea

[keen meteor]

@lapis steppe did you already try to expand your virtual memory/RAM ?

With 16gb expand it about 2-3gb

@lapis steppe is it happening also with other games ? Because then you might have a broken PSU.

[lapis steppe]

No only in Tarkov tho

Yeah i probably gonna buy new Ram after this, my PC only have 16GB

Thanks for replying man

[summer harbor]

anyone ever had this

[steady cosmos]

If it doesnt work, uninstall the anticheat and run a file verification

[vivid briar]

hello. I just got tarkov. I try to login in launcher but I dont get verification code to my email

[austere axle]

They are aware that something is wrong and blame the email service provider. Funny thing is they let me change my mail on the website. My old mail was gmx.de. They won‘t allow to change it to outlook.de or yahoo.de. Now I changed it to gmail.com …

[haughty snow]

hi, after a windows-reset I downloaded the launcher again, but I forgot my password. now I didn´t receive any password reset email from eft. also i cannot conect to the support website(https://www.escapefromtarkov.com/support/contact)

[quiet summit]

Please see the following. @vivid briar @haughty snow
https://www.escapefromtarkov.com/support/knowledge/431

[haughty snow]

I checked this before, but after following all steps it doesent work also.

[quiet summit]

Then reach out to support

Official support

[haughty snow]

I cannot reach the ticket website https://www.escapefromtarkov.com/support/contact

[lost canyon]

Anyone know why my game freezes up when I'm in a close gunfight? I get 80-100fps normally, my specs are i5-12400f, AMD 6700 XT, 32GB RAM and the game is on my SSD