community-support

[quick hawk]

same

was just typing - can't match - have done alt f4, cleared cache, closed and reopened launcher three times - matching now for 5+ minutes

[vivid briar]

ill check if servers are down rq

check ur flea market, if it bugs, even in ur stash its probs messed up

looks good, im guessing i just need to wait

been waiting for 16 mins to leave game lol

[quick hawk]

alt f4, close the launcher, reopen, clear cache - repeat until main menu appears

but still, after that - I can't get a match

[vivid briar]

oh im out, ill restart game just to start fresh and hopefully it works

can it be that if you have a good graphic card, in my case the rtx 3080 and the graphic settings are too low that I get fps drops because of it ?

[loud moss]

specs? settings?

[vivid briar]

settings

[quick hawk]

been trying to get a game in matching for over 30 minutes - restarting, clearing cache, closing launcher, opening - what's up?

[vivid briar]

I got nearly everything on low

[uneven quartz]

Hey guys sorry about the bother, i am having weird stutters on customs and when i toggled the console to activate fps 1 it showed me this. Is there anything I can do to solve this ? I feel like this is related to the stutter in question

Restarting the game & pc did not change anything, some customs rounds are cursed and some are not

[slim spruce]

describe the stutters and when they happen

[loud moss]

Im still waiting on your specs. and your actual settings

[uneven quartz]

game freezes for 0.2-0.7sec, stutter happens very randomly, i might be in the inventory or looking at the sky or at the ground, still happens randomly.
I've tried turning on and off mip mapping but it doesnt seem to help, all options like nvidia boost turned off, and I know my hardware can pull it off because i can run streets & lighthouse with no issues, customs too usually but not since the last update

(sorry about the long msg, trying to be thorough)

[slim spruce]

clear the cache in the launcher and try again

[uneven quartz]

I did not try that, thank you :)

[subtle basalt]

Hi guys!

I have a question

I want to do this task, but it says locked. Did it yesterday and still locked today. Anyone know why?
The Huntsman Path Eraser - Part 2

Task unlock requirements are lvl 30, and im lvl 42

Any ideas? Is there a time lock on this one?

[uneven quartz]

Are you checking the quest while in raid ? Sometimes some quests bug for me when I check them in raid but not in the hideout

Like they dont display the right number but they're still ok

[subtle basalt]

hmm i can check that out! Thanks for the tip!

[uneven quartz]

GL

[subtle basalt]

@uneven quartz Went to Reserve and killed 6 taiders i didnt see any task, and no completion afterwards :/

[uneven quartz]

:(

[subtle basalt]

It is maximum 24 hours between task if there is a timer?

[vivid briar]

when i click my preset menu my game starts crashing and i have to click wait for response and then it takes over a minute to load in and same thing happens when i press escape to exit the menu please somebody help me (does not do this with modding for some reason)

[slim spruce]

try clearing cache in the launcher

[vivid briar]

already tried i do it everytime i launch my game anyway

also clear logs

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/441

[mellow nexus]

Hey folks, i got an insurance return and tried to sell a damaged armor vest to Fence and got this error message, after that the item disappeared in my stash. Anyone knows what happened there (i don't care about the little amount of rubel there, happens 😄 Just interested if somebody has seen this before?)

[slim spruce]

it probably sold and disappeared

[mellow nexus]

Actually no money received for it so i guess a hickup in connection then

(directly went to traders after receiving the insurance return, so who knows)

[dawn plaza]

how do i get intelligence folder?

[obsidian bronze]

Intelligence folder, or centre in hideout?

1. intelligence folder - you can find them in safes and filing cabinets, there’s a few common spawns for it too, such as crac house on customs, chalets on lighthouse and I’m unsure where else.

2. intelligence centre - hideout upgrade

[crude oar]

i entered streets of tarkov and it says connection lost when i just spawn in the map

joining as a scav just lags or crashes my pc

[plucky gate]

colleagues 3 not unlocked for me ?

[obsidian bronze]

Have you done the tasks that’s required for it?
Have you got the level?
Did you previously kill sanitar instead and turn that in?

[plucky gate]

i figured it out, i thought i finished this one quest but i didnt have it done

[distant crag]

not sure if this is the proper place to ask but i upgraded my pc (new psu, cooler, cpu, motherboard) installed all the correct drivers yet when i go into tarkov after about 10mins or so the game crashes my cpu temps are stable around 55c with my gpu temps stable at 75 degrees tried all the normal crash fixes but none seem to work

[slim spruce]

see these tips? https://www.escapefromtarkov.com/support/knowledge/441

[distant crag]

gone through and done those but tarkov still crashes

[slim spruce]

update your pc bios

[distant crag]

done that

[slim spruce]

lower ram speed to base speed 2133 for ddr4 and 4800 for ddr5

If you have 16gb of ram make 16000 min and 25000 max page file

[distant crag]

it could be the ram have it set to 3600mhz (i have vengeance 16gb 3600mhz x4)

[slim spruce]

it's more likely lack of page file

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[distant crag]

changed it to 16000 and 25000 gonna see fi tarkov still crashes

[slim spruce]

you reboot?

When are you crashing and what are you doing?

[distant crag]

just restarted but when i crash im just running around the map killing scavs in offline raid

[slim spruce]

other things are reinstalling the graphics driver in a clean install and lowering ram speed

But ideally you'd look in event viewer to see what the problem is

look for fault module in an event for the crash

[distant crag]

loading back into an offline raid after fixing the pagefile size gonna see if that worked

this time game crashed instantly

[slim spruce]

during loading or what?

[distant crag]

as soon as i heard the audio of my pmc feet hitting the ground and got the deploying message

[slim spruce]

Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[distant crag]

its all aplication failures

[slim spruce]

check details for a fault module name

[distant crag]

i started another offline raid and havent crashed yet so maybe its fixed

been a good few minutes no crashes so i think its good thanks for the help

it was good for a while but it crashed again

[slim spruce]

please see the above about the reliability history and the fault module name

which dll is it?

[floral aurora]

Is there a way to find out why im banned

@slim spruce

[forest pagoda]

have anyone else had issues with Ragman's task Big Sale? friend of mine did with me, and mine completed but his is all unchecked and can't complete (as if he didn't do the quest at all)

[slim spruce]

how long are you banned for?

[warm grotto]

how you get the book to make ledxs ?

[quaint cave]

so yall quick question is bsg still banning people for playing with cheater when you dont even know they are cheating?

[bitter igloo]

Unless you're getting excessively boosted no.

There may be some flagging and/or smaller punishment though

[wide kindle]

Hey is anyone here getting that glitch where your trying to edit your gun but the menus spasm out of control?

[desert hemlock]

some part of gun is bugged

[wide kindle]

its not even just my gun its like my stashed is bugged too

[desert hemlock]

wdym

[wide kindle]

here go to lfg beginner #20 i can show u

its hard to explain

[wide kindle]

ok SO reinstalled my game and when i went to change my settings i click one bar and everything unsets itself

I think at this point I'm just giving up on this game

I found the problem
make sure you unplug your controller 😂

[dawn plaza]

thanks

[brisk elbow]

anyone seen this glitch before:?

https://gyazo.com/abbe220f9376d4c8e1782a9d9bcff0d3

https://gyazo.com/30ddc87b5ecaa43ef9c1b9c35e3272e5

https://gyazo.com/8d369ea6fe11d94e2a24cbc9ce4573d0

[unreal mirage]

Clearing cache usually fixes those kinda things

[obsidian bronze]

^

[low wharf]

Guys a 750w power supply is good for a Rtx 3080?

[loud moss]

yeah you'll be fine. could get away with lower depending on cpu power etc

[low wharf]

Hello i have a ryzen 7 5700x

[loud moss]

you'll be perfectly fine

[brisk elbow]

but it helps lol I can see so clearly

[magic juniper]

yo what keybinds do i use to pick up stuff faster and which slot do i need to change in the controls

[blissful nest]

ctrl-lmb to transfert from your inventory to somewhere else.
alt-lmb to equip (helmet/rig/backpack/etc)

[hybrid sapphire]

Hey, anybody know why tarkov keeps crashing and/or bluescreen my PC? I tried integrity check and GPU driver updates but it wont help much..

[verbal anvil]

can i have help i just brought the game and ive got a local problem on post error. i dont have any idea what it means

[obsidian bronze]

can you screenshot the error?

[obsidian bronze]

First, create a restore point so you can undo any changes. (Start > type "create a restore point", choose that, click "create" and name it.)

To fix the TSL SSL error "Local problems on post" navigate to this registry key in the registry editor (start > registry editor):

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.3\Client

And right click the "Enabled" key on the right and modify the data to be 0 and not a 1. Click OK and then reboot and try the game again.

[verbal anvil]

is there any chance anyone could hop in a call with me to do this its quite confusing, im not the techinical type

if not il give it a go

[obsidian bronze]

I can't right now, but if you're still struggling in a bit I can pop in

[verbal anvil]

thanks man, can you dm me when you can

also i hope you have a good recovery 🙂

[obsidian bronze]

Thank you, and yeah I will. You can try restart the game and open as administrator, but I'm unsure if this will fix it

[verbal anvil]

thanks il try#

[slim spruce]

I can

[verbal anvil]

sweet

private or server vc?

[slim spruce]

private

[obsidian bronze]

legend ty ❤️

[plush olive]

as of recently i have been trying to play lighthouse and as i load in i am unable to move and after a couple of seconds get a server disconnected message this is all despite me previously being able to play the map on around 40-60 fps. this has lost me many of thousands of rubles and i would very much appreciate a solution thanks!

[flint yacht]

yo, my FPS litterally halves when I ADS. any help?

[slim spruce]

The game double renders with scopes, so that is normal.

[quaint cave]

alright ty

[plush olive]

any one know a solution?

[wind monolith]

tarkov is crashing a lot for me today

any tips on how to fix? already intregrity checked

[floral aurora]

is the first ban in tarkov always a hwid ban?

[slim spruce]

Why?

[light crystal]

Is is ok to play tarkov with 10 color bits or are there some art of bugs? Is it even worth i mean if tarkov has 10 bit colors or only 8bit?

[floral aurora]

mate got banned last week and doesnt want to waste money to see himself

[barren helm]

I can't use airdrops anymore, same thing happened last wipe to me. At some point in the wipe I can just not open them anymore, scav or pmc doesn't matter, it just does not give me the prompt to open it. Is there a fix to this?

[slim spruce]

he is likely hwid banned yes. He is also likely a cheater if he got perm banned.

He should appeal the first ban to avoid more with battleye.

[floral aurora]

he was banned for automation of access to the Game bots?

[slim spruce]

He's a cheater probably. If he appeals and gets no reply from battleye assume he's a cheater.

[floral aurora]

will tell him this

[meager tulip]

Is there a known issue with screen freezing but still being able to move, hear stuff and shoot

[slim spruce]

restart your game, might be a random problem

[meager tulip]

yeah sadge

kinda had to so i could get back into my fight

already ded lol

also with the party system, sometimes it just says waiting for scav timer even onto pmc runs and then sometimes it just disappears, known or nah?

[blissful nest]

i had the same problem. i fixed my memory, slowed it down a bit.

[pure viper]

Hey! does anyone know if there is any PROMO codes? trying to get my friend to buy EOD

[slim spruce]

No, only sales sometimes.

[pure viper]

ah, okay thanks for the help and quick answer

[blissful nest]

@pure viper someone here once pulled out a spreadsheet with all the dates of sales and how much the sales were (15-20-25%). if you can find it, it will give your friend an idea when he can buy EOD

[slim spruce]

it's in the pins in #general-chat

[blissful nest]

cool

[slim spruce]

try now

[vast garnet]

just installed tarkov for the first time ina while i click play im greeted with this

[pure viper]

thanks for the recommmmendation but he bought it for full price

[pure viper]

you could try Integrety File check

[vast garnet]

it said after i installed it it needed repaired and i clicked repair and then it gave me the play option so idk why it would be broke but ill try again

[slim spruce]

white list the game and launcher folder in windows defender, reboot and reinstall to the same folders

[vast garnet]

thanks

[vernal jewel]

does anyone know what would cause server disconnect issues on every map other than factory? its only been happening this wipe but i didn't play in the last one so i could have been happening then as well

I've tried reinstalling as well as allocating more ram to Tarkov itself but nothing has helped

[slim spruce]

"A slow PC can also be indicated by a very long loading time into the raid and disconnection from the game server almost immediately after the character deployed on the game location. Most often, this occurs on large locations (Shoreline, Lighthouse, Woods), while playing on Factory does not cause disconnection problems."

"Close applications running in the background to reduce the load on the PC."

[vernal jewel]

ahh ok. what would be considered a long load time? I've been getting away with 5-7 min

[slim spruce]

That is long.

If it's not just searching that is very long.

[vernal jewel]

ok that's probably it then. have the requirements to run the game changed recently or withing the past 3-4 months?

[slim spruce]

No but after major patches sometimes memory use increases.

@sharp crest #discord-mod-mail

[sharp crest]

thanks

[vernal jewel]

I've got some ram to free up then lol. do you know if there are any decent guides to optimizing my pc for running the game? i have increased virtual ram and done a few other basic things to give myself some more breathing room but wouldn't know what else to do optimalization wise

[delicate basalt]

Heyo veterans, can anyone tell me the logic behind this? Trying to sell 30 SNB rounds for 5000, roughly 166 rubles per round, and the fee is over 8000?

[vernal jewel]

maybe its calculating per bullet even though its in the box?

I'm just guessing though lol

[delicate basalt]

I wish I knew how they calculate this, thanks anyway

[slim spruce]

restart your game

[proper shore]

its underpriced as fuck thats why the fee is high

[obsidian owl]

anyone know why I cant change my server?

im stuck on ASI but it puts me in USA servers which arent ideal since im not in the us

or is ASI asia?

idk but i would like to select a specific server and cant

[proper shore]

cant select servers anymore afaik

[obsidian owl]

what do you mean? its bugged?

or is it no longer a thing?

[proper shore]

no they just removed it

[obsidian owl]

its still there tho

[bitter light]

bro my settings will not fucking save it is so annoying

[obsidian owl]

so im fucked?

[proper shore]

idk

r u in asia?

[obsidian owl]

yes

[proper shore]

can u select the ASI ones?

[obsidian owl]

i cant select anything

other than auto

[proper shore]

damn thats crazy idk man

i can select quite a few actually

if u turn off auto still nothing?

[brazen edge]

Fucking raise the ping too 210 or get rid of the pirth server cant even play with my buddy can Sydney but not of fixing pirth by like 5 ping ducking joke

[woeful jackal]

I keep getting this player it match error

does anyone know how to fix it?

[obsidian owl]

why

cant

I

CHOOSE

[slim spruce]

Try turning off DoS protection in your router. The many pings look like they're being blocked because that is being confused with a DoS attack.

[rapid hawk]

how do you backup tarkov settings again

resetting the ole pc

[slim spruce]

the ini files in

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

[haughty peak]

Had a quick question, completed makes ultra great again and next ragman quests aren't unlocking series big sale need to be completed as well?

[warped snow]

Can someone tell me how to fix awaiting session start please? I already verified the integrity of files, tried to Alt + f4 and join back, and restarted my computer 2 times. Any help is appreciated!

[regal imp]

Been stuck on leaving the game now for 10 min, tried shutting down the game twice and when i open it all i see is leaving the game

[cyan helm]

You could either just wait for the problem to fix itself or go into the launcher and clear cache, the latter worked before and will probably work now as well

[earnest frost]

hello i'm having issue with tarkov, the game keeps alt tabbing itself while im playing the game, is this a new bug or am i the only one who is experiencing it?

[coarse frost]

no response from support??

[vivid briar]

servers are down?

[earnest frost]

if you're asking to me nope, i'm still waiting for a reply

[vivid briar]

on wich server are less people, that you can quest with less stress

[blissful nest]

go at night

[hollow fox]

I got a question. If I get to fence rep 6 and bosses will stop attacking me as scav. Will that perk apply as well to my teammates that dont have lev 6 rep with fence but are with me on scav team ?

[low mason]

Do I getbenned if I take a kit out for my teamate I never played with hím before

[obsidian bronze]

In the short answer; no, as long as it’s not high tier kits you’re giving him every time.

You can return their kits if they die and you extract with it etc

What errors?

Unsure actually, if you get it again ping me and I’ll see if I can help

[humble bay]

Ever since the recoil patch back in February i've been dealing with constant "server connection lost" on the majority of my raids. I've scoured the forums and google for answers but firewall settings, MTU lowering, power saving mode on adapter, lowering the textures, none of it has worked. Also sent in 2 tickets over the past month and they won't reply. I did confirm my ISP uses DS-lite but they won't change it. Any ideas?

[analog shore]

Any what could cause this? If i click on repair i just get the same error over and over

[tough drift]

tried to install on my d drive but says cannot install how do i fix, 'incorrect installation path', asking for a friend @foggy finch

[slim spruce]

start the launcher as admin

[slim spruce]

Try installing it to D:\EFT with the big install button

[frosty snow]

just wondering what could cause this, yesterday it worked perfectly fine

[tough drift]

thank you, passing on that info @slim spruce <3

[slim spruce]

It's a false positive.

[frosty snow]

i know it is, but i was just wondering what changed since yesterday as it worked perfectly fine

[slim spruce]

It's a problem with malwarebytes it seems.

[analog shore]

@slim spruce I'm running it as administrator now, but i immediately get greeted with the repair thing again.
I've also removed tarkov completely and reinstalled everything including the launcher. When installation was complete i immediately saw 'repair' again

[slim spruce]

White list the game and launcher folders in windows defender, reboot, and completely reinstall to the same folders.

[analog shore]

i've been playing tarkov for ages, even today and it suddenly gave me issues. But i'll try :p

[tough drift]

thank you you are a god amongst mortals <3

[foggy finch]

thank you @slim spruce you make me creamy

it also says 0/0mb @slim spruce

[slim spruce]

wait 5 minutes

[foggy finch]

nothing

[analog shore]

Could someone guide me where i can find the .exe file from eft? I'm trying to link it to my launcher, but i can't find it even though i just did a fresh installation.

[slim spruce]

it's in the game folder and it's not what you need to start the game

[foggy finch]

it still hasnt moved @slim spruce

[slim spruce]

Disable windows defender and start the launcher as admin

[analog shore]

So i believe i have to set the correct path in order to fix my problem perhaps? But i'm looking everywhere, but i can't find it.

Could you guide me in the right direction?

[alpine cloak]

why does my game look like garbage?

[slim spruce]

please use the big install button

you need to white list the game and launcher folders in windows defender first

Windows defender is taking files away from the game folder causing the repair issue.

[analog shore]

Are these two folders the ones i have to whitelist?

I find it a little strange since i played the game this morning without problems.

[rotund palm]

Hey! I haven’t played in a few months, but when I logged on, I STILL have an audio bug that freezes my screen when shooting. I can only use semiautomatic weapons because if I full auto, then it stutters until the mag is empty. I’ve updated all drivers and reset things within the system.

[analog shore]

@slim spruce Thanks, it works now. I still find it strange that it suddenly wasn't allowed anymore through my firewall.

Appreciate the quick assist.

[slim spruce]

yes

[tough drift]

@slim spruce my friend @foggy finch has waited at the 0mb/0s etc for over 5 minutes. can it take longer than that?

[slim spruce]

disable windows defender and start the launcher as admin

[upper bone]

why is eft getting detected as malware

first time i've seen it happen

[slim spruce]

it's a false positive

[upper bone]

ah thank you

[slim spruce]

restore the file from the quarantine and make an exception

[upper bone]

i'll do that now

[latent sable]

Where do report bugs

[slim spruce]

in the launcher

[latent sable]

Bet ty

[sudden terrace]

can someone help me?

So some russian dude is logging into my tarkov account and is playing on it at like 3 am while im sleeep

and somehow is able to login whgen i set up 2fa and i have changed ny email password and battle state account password

[slim spruce]

From another pc that is not infected with malware please change your email's password and add 2 step verification on your email. Make sure there's no email forwarding nor backup emails added.
Then reset your tarkov password and reformat your main pc. (reformat optional but it's highly likely your main pc is infected with malware of some kind).

[vivid briar]

Is this a server issue or a me issue?

uhhh this happened after reinstalling tarkov after a while

verifying files seemed to wrok

[waxen quest]

Stuck on 0/0 for over an hour now, fresh install, fresh client.

[slim spruce]

disable windows defender and start as admin

[waxen quest]

alright now this happens

[slim spruce]

is windows defender disabled?

[waxen quest]

YES

my bad caps lock

[slim spruce]

white list the game and a launcher folder in windows defender and reboot and try again

[waxen quest]

okay ill try that

[slim spruce]

@fringe stormplease use the large install button and make sure you're installing to a folder and not a root directory

[fringe storm]

One message removed from a suspended account.

One message removed from a suspended account.

[slim spruce]

Please tell me the exact error you see.

[fringe storm]

One message removed from a suspended account.

[slim spruce]

You are not using the install button.

[fringe storm]

One message removed from a suspended account.

[waxen quest]

omg thank you finally installing, been at it for over an hour

[rich dagger]

Hello i get 64-85fps in shoreline but the game feels sluggish choppy why is that? Doesnt feel like 60fps even thought it doesnt drop below

[light crystal]

Hi! My friend has problem with the game, last wipe had no problems but now the game is crashing very often with no error. He has same setup, 32 GB ram. Often also this happens when opening inventory for example. He tried reinstalling the game.

[gleaming sluice]

Anybody knows where this error comes from ? It happens frequently when I load into raid and I have to ALT+F4 to load back as if I hit reconnect without restarting the game is happens again ?

[rapid hawk]

It mainly happens early wipe but this is for sure a new thing

I lost multiple kits to this happening and not being able to load in

anyways why is my game shitting itself in the menu

everything is like laggier

I reset my pc but didnt touch the tarkov files

[slim spruce]

restart your game and verify integrity of game files

[strange pollen]

is there a chat for video proof of cheating or am i thinking of some other game

[slim spruce]

not this game

[strange pollen]

yeah i assumed, i thought they did it in a recent update that it goes to people to review it then gets passed onto actual mods

[loud moss]

it was a third party server made by streamers. that only slowed the process down, and got innocent people banned

[vivid briar]

how can i farm perception and attention skills ?

[strange pollen]

pick up everything and if you dont want it drop it after

[quasi relic]

Hi, I have a question regarding the installation of tarkov. I have the launcher downloaded in my D drive and I am asked to choose the file location in order to install the game itself. I choose my battlestate games folder and after doing so it says "downloading" but the speed is 0mbps and it makes no progress. Eventually after waiting a while it just cancels and goes back to the "install" button. I appreciate any help I can get!

[slim spruce]

Disable windows defender and start the launcher as admin.

[elfin needle]

Tarkov is causing my computer to crash regularly when I try to load into a raid or Tarkov will crash alone at random points when trying to go into a raid and it's only been happening after I updated the GeForce Game Ready Driver

[quasi relic]

It worked! Thank you much appreciated!

[slim spruce]

@lean cedar to use mod mail please open dms to server members and click the reaction again

[vivid briar]

Hello can u help me pls

[jaunty mauve]

is there a fix for presets not being saved and getting random presets saved in my list ? restarting game helps but I don't wanna restart everytime

[uneven quartz]

Happens to me too often, only thing i found is restarting the game or launching a raid to restore the presets

But the game works like shit after some games even with auto ram cleaner activated so i have to restart it anyway

[hardy fern]

Uninstalled tarkov to install on ssd and its not downloading its stuck on 0mbs and its the the 3 dots around the world thing idk should I just wait?

Nvm now its doing shit and will I need to re login?

Its downloading at 3mps fml

[jaunty mauve]

Servers are shitting themselves rn, at least the EU ones

[hardy fern]

this is my look rn looking at 3 fucking mps

More that one hour left more like 10

[rich dagger]

Hello i get 64-85fps in shoreline but the game feels sluggish choppy why is that? Doesnt feel like 60fps even thought it doesnt drop below

[dim sleet]

cant even enter the launcher
is there any solution ?

[obsidian bronze]

Ran as admin?

[gaunt zodiac]

Hello everyone, how do I fix the backend error failed to receive data ?

[magic terrace]

Anyone here uses DLSS? What are negative sides ?

[tawdry glade]

help (gs 9)

[proper shore]

try making it lower weight i guess

and restart game maybe

[quiet summit]

Try and remove the ammunition in the weapon or magazine

[light panther]

does increasing the page file size actually have an effect on game performance?

this is what the eft support site says:

Set the swap file minimum and maximum valours to x1.5 the amount of RAM your PC has and always to a maximum of 30-50 GB. Please, make sure the swap file is only located in just one of your drives (SSD type).

when i check my settings it decided to automatically set my page file size to 6400mb, even though i have 32GB of RAM

[slim spruce]

We recommend increasing it at least 5 times a day and it can help stop stuttering and crashing due to ram filling up.

[light panther]

that seems to contradict what BSG thinks is best, even though i can remember people saying to just leave it alone

[slim spruce]

Usually 16000 min and 25000 max is good.

[light panther]

would that also fix having to wait really long after a raid to get back into the after raid screen?

cus thats the main issue i'm having. my friend is getting unity crashes several times a day which i'm also trying to troubleshoot

[slim spruce]

Depends if it's because your ram is filled.

see here for tips https://www.escapefromtarkov.com/support/knowledge/441

[light panther]

right. i'll keep an eye for that

[light panther]

thanks, thats the page i referred to earlier

[trail torrent]

when downloading the game is says 0/0mbs and proceeds to stay on that screen till further notice and i had left tit over night and over work still was on 0 anyone know how to fix this problem ??

[slim spruce]

disable windows defender and run the launcher as admin

[trail torrent]

perfect thank will try that and let you know

[drifting totem]

anyone have issues running triple channel memory? on a server build wondering if i am better off running dual and grabbing another stick (threadripper 1950 (gaming mode on) + geforce 1660 6gb terrible frames)

[fair owl]

i keep getting backend errors anyone else?

[trail torrent]

worked mate thank you

[tired axle]

not letting me upgrade to Edge of darkness

yes I do have the money needed

[slim spruce]

please contact xsolla support as they handle all of out billing https://help.xsolla.com/i-cant-make-a-payment

[errant stone]

Has BSG changed how insurance in game works?? I had items dropped into water and they have not been returned like they would be before the wipe

[slim spruce]

If it's past the time for it to return someone likely took it if it showed up a different place for someone else.

This can happen if the server is desync'ed from what you saw, and it might have been available to take to someone else.

[errant stone]

ye, just had it happen 4 times now and each time from very deep water

had some light placed on this too

[dry kettle]

I’m having an issue where every time I attempt to upgrade my stash size it gives me and error and completely bricks my game forcing me to restart

[lucid mortar]

yo so i am trying to help a friend get in to tarkov but it stays at 0 mbs when he downlods it how do i fix it?

[night flint]

If you get disconnected and the game physically doesn't let you reconnect do you get insurance on your gear

Been trying for 20 minutes and i guess im just going to give up

[lucid mortar]

help

yo so i am trying to help a friend get in to tarkov but it stays at 0 mbs when he downlods it how do i fix it?

[night flint]

run as administrator

turn off windows defender

[lucid mortar]

did not work

[jagged raven]

is it a bug or is it intentional for fir items to lose their fir status when brought into an offline raid

[obsidian owl]

I am unable to play with other people due to the server auto selection being broken. When I go to select a region in my launcher I'm unable to select any region and can only select auto. This is a problem because when I play with someone it's hit or miss on what server I get. Some people I can play with just fine and I am able to stay in raid but more often then not I load into a raid with 250 ping and get kicked out. This happens even when I host the group. I have looked into my logs to see what I can find and I was able to find the server IP of a successful raid with another person. When I looked up where the server was located it said it was in Hong Kong. So I am able to use local servers but unable to select the specific region so in my mind this means I am not region locked. The edition I have is the US edition and I am not using a VPN. If anyone has something I can try that would be cool. I don't mind hard coding in a region somewhere if there is a config file that dictates what region you connect to.

[slim spruce]

What region are you in?

[obsidian owl]

I live in japan

[slim spruce]

What does your server selection look like?

[obsidian owl]

Trying to upload a video rn

[slim spruce]

You're not on a VPN right?

If not make sure your router has any features like "DoS protection" disabled.

Something is blocking the pings for the server selection.

[obsidian owl]

Im not using a VPN

[slim spruce]

The other thing I've seen commonly cause this is that your router is blocking the pings because it thinks that is a DoS attack.

Try turning off such a feature to block dos attacks.

[mint scroll]

Would this be the right place to politely start a vote of sorts to see how the community would like a Co-op Tarkov experience where the players could just go against bots, both pmc and scavs, and still have the same progression as we do now? Or is this discord not the place for that?

[cobalt galleon]

Hi Guys, I just completed all quests required for Kappa, got Level 55 and still didnt get the Collector quest

[remote dragon]

HOW DO U REPORT SOMEONE IN THIS SERVER

[prisma pelican]

Attempting to install tarkov after having it uninstalled for a couple of months. Now I'm unable to reinstall it. Submitted a ticket almost 24 hours ago and no response. Choosing a path to existing game install does not help as there isn't one

Website to install the launcher is for patch 12.12 and not the latest patch too...
BsgLauncher.12.12.3.1964

(video went black as it was asking if I would allow the program to install and make changes to the pc)

[rough flint]

did they remove private clinic or something, last wipe you had to be level 35 and I can't even see the quest

do I have to do dangerous road first? I know it's late I just never did it

[obsidian owl]

i have tried it on my phone hotspot with the same result

[mild osprey]

does anyone knows how to fix low gpu usage?

[vivid briar]

help plz

it happens to me when i launch a raid

[obsidian bronze]

this isn't the place to report players, you can report on death screen

[quiet summit]

^

[mighty raptor]

Guys my friend recently bought a RX6600 AMD Card and everytime he shoots his game bricks really hard. And at the start of each raid its really framey. Plus randomly through out the raid it will freeze for abit. Any tips to fix?

[quiet summit]

Have him update his chipset

If he has armory, can do it through there it's automatic

[mighty raptor]

ok thanks

[gaunt zodiac]

Can someone help me please?
When I load into a raid with my friend it kicks me out sometimes immediately as we find a game, and I can't reconnect back to the game regardless of how many times I try, I DO NOT lose my gear when i "confirm leave:

[gaunt zodiac]

This is a fairly new problem

[slim spruce]

It could be software on your pc that is causing it.

internet security software mainly

[worthy pasture]

should i enable mip-streaming if the game eats all of my 16gb vram?

[slim spruce]

video memory?

[worthy pasture]

yes

[slim spruce]

mip streaming lowers that or should, try it

[worthy pasture]

ok

[desert relic]

game disconnects everytime i try to launch a raid

happened yesterday when i first got the game too so theres no "bad servers"

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/439

[desert relic]

only issues i can find related to my computer would be the vpn but i created split tunneling for that and cant disable my vpn

i can disable it i just wont for privacy reasons

[slim spruce]

split tunneling as in what exactly?

[desert relic]

i select the .exe file that i play (in this case the battleye tarkov exe and regular tarkov exe) then it disables the vpn thru that game

i think atleast

[slim spruce]

You need all traffic going through one IP

battleye can't be on another wan address and have game traffic through another

[desert relic]

both of them are in split tunneling which means the vpn isnt being used on em

its not in the tunnel

[slim spruce]

does the VPN support dual stack or dual stack lite? dslite causes this.

[desert relic]

idk how do i check

[slim spruce]

due to how complicated your network config is, I'm going to have to say that is more likely the cause

If it's not, and you try all traffic through one connection, it's likely dual stack lite or your vpn doesn't support regular dual stack

You need all traffic through one connection with regular dual stack

[desert relic]

ok and how do i do that

[slim spruce]

Disable all vpn and software and run the game vanilla to be sure

[desert relic]

i really cant man but ill try

[slim spruce]

start the launcher as admin

close the launcher and right click the shortcut > run as administrator > try again to the same folder

wait 5 minutes

if still not you will need to disable windows defender and try as admin again

[pine folio]

2 times in a row trying to load into customs, get black screened and have to manually restart my PC. Drivers are up to date. Any way to troubleshoot this or fix it?

[stark goblet]

Anyone know how to recieve emails from the launcher? Nothing comes i just pressed authorize just to see if it would resend but nada

[slim spruce]

see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[warped snow]

I've been stuck on connecting to server in every game I play

[light crystal]

is this normal that when scavs spawns i lose like 30-35fps??

[warped snow]

yea that happens

[stark goblet]

Nothing works 😦

[slim spruce]

see here before contacting support then https://www.escapefromtarkov.com/support/knowledge/431

[stark goblet]

I can recieve instantly from the website

[slim spruce]

Contact support on the website then, as that is probably faster than an email.

On your profile page click contact support

[stark goblet]

same shit

[slim spruce]

You're logged in and can't make a support ticket?

https://www.escapefromtarkov.com/support/contact ?

[stark goblet]

Yep, this is what it says

And then when i click on that russian text it takes me to

God damn im dumb

[slim spruce]

"create support ticket"

[stark goblet]

Ik i saw that now

[stark goblet]

I tried for the past hour. Got it now

[slim spruce]

cool

[warped snow]

hey sessamy, do you know why i'm stuck on connecting to server infinitely

[slim spruce]

during loading a match?

[warped snow]

yes, during loading a match

[slim spruce]

Are you on a VPN?

[warped snow]

i turned off my vpn before loading it

so no, it shouldn't be my vpn

is there something else I can do?

[slim spruce]

Is there anything weird about your network setup?

[warped snow]

not that i can thik of

think*

it worked perfectly fine before

[slim spruce]

check one "what is my ip" website and make sure it says your correct location and not the vpn's locations

and don't share that here

[warped snow]

i'll do that rq

oh yea totally lmao

yea, it's accurate

[slim spruce]

Has this happened before?

[warped snow]

never, i reinstalled the game after about 6 months to a year of not playing it, and now this is happening

[slim spruce]

Does it work with the VPN?

[warped snow]

i tried with the vpn and then it just got stuck on "awaiting session start"

[slim spruce]

That is another issue that may come and go. Try rebooting your modem and router and try without the vpn.

[warped snow]

so just restart my router?

[slim spruce]

yes and modem if you have a separate one

[warped snow]

alright, thank you! i'll let you know how it goes in a few minutes

[warped snow]

so split tunneling does NOT work for tarkov. you can't have any VPN on whatsoever

WHAT

[slim spruce]

Please try without split tunneling.

[warped snow]

oh yea, it works now but iwas just letting you know

thank you! and good luck helping other sessamy

what just happened

did they get banned or something

[slim spruce]

poof

[warped snow]

wow

[light crystal]

Why this game runs sometimes so bad? like i had right now a raid with 75fps on customs when i normally have 105 and before scavs spawn even 140, seems like my gpu usage just drops automatically to 50-60% when it is normally at 75 even 80... I have fps right now like on my old rig with worse cpu and 1060 gpu. (I have 5 5600, 3070ti, 16gb 3600)

[neon galleon]

Can I post a cheater video to somewhere or to someone?

[toxic falcon]

Is modmail broken?

[slim spruce]

yes

dm me

[slim spruce]

No unfortunately.

Please report them ingame.

[neon galleon]

I did

And my friend also

[slim spruce]

That's all you need to do.

[magic terrace]

Why Vram usage is on Max all the time?

Is it normal?

[slim spruce]

allocated vram is not used ram

if you are not crashing it's fine

[magic terrace]

Wym

I meant GPU vram

Oh

[slim spruce]

a program is saying "i will use this now or soon" with the vram, and that makes it looks like the vram is being used but it's actually mainly empty

If you are not crashing with errors saying vram is not available, there's no issue

[magic terrace]

Alright, i see now that its at 7.8 etc. But the gpu usage is like 50?

So weird, both CPU and gpu usage around 50

[slim spruce]

The game is not fully optimized.

[magic terrace]

Why not 100 on gpu damnnn

Am i only one like that?

50/50 on CPU and gpu

[slim spruce]

You can try supersampling to use more of the gpu just with tarkov, on the nvidia control panel

Or increase your settings ingame.

Otherwise it's a problem with the game.

[karmic gull]

someone is selling hacks in the discord i have pics how do I contact mods

[slim spruce]

dm me

[mystic drift]

i have a clip of a hacked that killed me how do we get him banned

[slim spruce]

Report him ingame and that is all you need to do.

[stone notch]

that works as of?

[hollow nacelle]

i was thinking of buying the game is there any active promo codes or deals coming out soon? i tryed a could websites but none work thats why im asking

[slim spruce]

There are no promo codes, only sales.

[hollow nacelle]

👍

[brave ermine]

i have a bug, so i went to reserve just now and i was killing raiders in command office when all the sudden i try to stop my heavy bleed my hands are busy... i couldnt move anything in my inventory or use anything no calok b nothing

idwtf to do this makes me so mad i just lost my kit to a bug

i have it clipped if anyone wants to see

[past inlet]

has anyone else experienced this weird glitch that keeps happening to me? whenever i try to unprone my PMC instantly prones a second time which wastes time and stamina, this has gotten me killed over 20 times and its getting really frustrating, i changed the bind to be a double tap so i dont accidentally trigger it but just having a broken control system is proving to be rather frustrating for me, maybe its just because its my first wipe and i need to "git gud" because i havent learned the controls properly

[brave ermine]

hasnt happend to me at all but there are alot of bugs in this game

[rocky sundial]

sorry wrong chat

[mighty raptor]

About my mates game yesterday. he deleted his nvidia drivers and updates his amd ones but his game is still bricking. Any tips?

[fickle sluice]

im having a problem on lighthouse as soon as i load in it just gives server connection lost i can play on all other maps

[light crystal]

I have this errors in my console, any fix? or is it even important? I did integrity check 2 days ago

[proven monolith]

if i killed sanitar with colleagues pt 2 does that mean i dont get pt 3?

or is there a quest or lvl i need to do to unlock pt 3

[upbeat remnant]

Is it affecting your game?

[light crystal]

weird question, how can i know if this is affecting my game when it is probably for couple of days when not weeks there... I mean yes it seems like it isn't affecting my game unless only fps drops but it shouldn't be because of this right? Hard to tell if something is affecting your gameplay when you play with it for a longer time and get used to it

[upbeat remnant]

Errors are quite common

[low wharf]

I lost my loot because i have this error

i click on reconnect but nothing

Someone can help me?

[last mesa]

where do I report tk'ers

[dusk cypress]

im getting really bad lag in loading screens and certain menus all of a sudden, any ideas whats happening?

game itself seems fine but its making factory take like 7 minutes to load

yessssssss i fixed it, im a dummy and forgot i just did a driver update

apparently windows has a button that just straight up rollbacks your driver, super easy fix

[quiet summit]

#discord-mod-mail

[hollow fox]

does anyone had something like this with colt-m4 that after few shots i stop fire, then i press again and a 1-1.5sec delay till weapon started firing again ;/ no suppressor to overheat didnt fire actually that many bullets ;/ weapon brand new

[obsidian bronze]

Have a clip?

[hollow fox]

sry I dont record each raid

first time i had something like this

[light crystal]

Is normal to have like around 1000 lines of error in the console?

[warped sandal]

Hi! Is actually tarkov being sold?

[slim spruce]

huh?

[warped sandal]

Where I can buy tarkov?

[slim spruce]

escapefromtarkov.com

It uses the battlestate games launcher.

[fickle stag]

is anyone else experiencing network issues when in raids? like mad packet loss atm (EU btw)

[unborn summit]

My friend had a problem yesterday were he and some one else were disconnecting. Not all raid but later in the start. For like 2 or 3 raids.

[past inlet]

killing sanitar before colleagues part 3 is fine if your trying to do the therapist choice, jaeger will after doing some stuff for him give you the quest Hunstmans path: Sadist and you will then receive a message from therapist asking you to not kill sanitar and instead supply him with some stuff killing him before part 3 shouldnt affect it tho, just do stuff for jaeger and you should get there provided your also done with part 2

[slender igloo]

can someone help me fix my scav? it just keeps matching for 15 mins then i cancel it. its been like this for 2 days. even changing servers doesnt help

[tropic root]

Need help with a question I used to play lighthouse and streets with no issues but all of a sudden cannot load streets or lighthouse and I stutter like fuck

[royal garden]

I finished gunsmith part 3 and didnt get gunsmith 4 and insider, Im lvl 25. Am I missing something or is there anything I can do?

Finished it completely - Idk whats wrong, also tried restarting the game and even my pc multiple times

[slim spruce]

You may need to wait about 24 hours for it to cool down.

[eager tusk]

RIP
got the disconnect error

how do i fix this?

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/439

[tropic root]

Need help with a question I used to play lighthouse and streets with no issues but all of a sudden cannot load streets or lighthouse and I stutter like fuck

[slim spruce]

What is your ram usage, cpu usage and gpu usage at when this happens?

[tropic root]

Gpu 80% on lighthouse and cpu 30-40% ram 16gb and also have virtual ram on ssd to stop ram leakage

[slim spruce]

how much of the ram?

[tropic root]

I’ll let you know when I load in

[clear hornet]

wtf

cant buy anything from jaeger

now i got this

[wheat venture]

I don't want to sound like a cry baby but this issue has been going for so FUCKING LONG I just can't wait or behave neutral anymore
Every FUCKING TIME I GO AS A SCAV, IT TAKES MORE THAN 5 MINUTES FOR ME TO LOAD IN, THERE FOR I GET KICKED OUT AND HAVE TO REJOIN EVERY SINGLE TIME, AND IT'S WORSE THAN I MADE IT SOUND, ESPECIALLY SINCE I AM ON LOW END THEREFORE I NEED TO WAIT AGES TO BEGIN THE FUCKING RAID, I STOPPED PLAYING TARKOV DUE TO THIS EVER SINCE THE WIPE AND IT'S ANNOYING AF, IT MAY BE DIFFERENT FOR PMC, BUT RN I AIN'T PLAYING PMC DUE TO THIS ISSUE, PLUS I'VE RESET

I've heard others had this too
but shouldn't this be fucking dealt with by now?!

[clear hornet]

yeah i cant queue into lighthouse scavs

ive queued for 20 mins and havent found a game before

[wheat venture]

Because of that or a entirely different issue

[wheat venture]

for fuck sake not the problem I have
I am sorry it's just that nearly everyone has the same type of issue but not the same issue

I can find a fucking raid
BUT WHEN I DO GET LOADING LOOT 100% THE LOAD FREEZES FOR A FUCKING MINUTE, THEN IT'S PAST 5 MINUTES

OH MY FUCKING GOD THIS GAME WAS PLAYABLE LAST WIPE, WHAT'S UP NOW?!

[clear hornet]

your drive is fucked

[wheat venture]

Drivers?!

[clear hornet]

not the game

no like your storage

might be really slow

[wheat venture]

You're actually saying it's because I have-

[wheat venture]

no, I have the game installed on my SSD

I've literally dedicated my VRAM to the SSD just today

I've ALWAYS had the game installed on my SSD

I have a gt1030 and i7 870, yes somewhat I know I shouldn't be able to run this game but trust me if I wouldn't I wouldn't even talk here

[tropic root]

Whilst on loading screen using 74% memory

[slim spruce]

Other maps are fine?

[wheat venture]

NO LIKE FUCKING ACTUALLY
DO I NEED 16GB TO FIX LOAD ISSUES?!

OR It's more than that?

which I think it is...

[tropic root]

Yep just streets and lighthouse, I was also able to run these maps before but all of a sudden can’t

[wheat venture]

I have like 12 rn

[slim spruce]

@wheat venture how much ram do you have?

[wheat venture]

@slim spruce

[slim spruce]

12 total?

[wheat venture]

yah

[slim spruce]

That is not really what the game needs, you need at least 16gb in my opinion.

But I'd recommend 32 if you get new ram

2x 16gb

[wheat venture]

my pc is a business pc
it's gpu is a graphics adapter and cpu 1st gen
plus I have DDR3

and I am not rich

[slim spruce]

graphics adapter?

[wheat venture]

how about 16 would suffice?

[wheat venture]

gt1030?

[slim spruce]

16 will probably help but you may have issues later

[wheat venture]

what the fuck now? What are the issues??

[tropic root]

Any idea on my fix? Binaural audio off, ram cleaner on. Graphics low, etc. used to be able to run these maps no problem but now struggle

[slim spruce]

Some people with 16gb need page file or more ram but it's not that many people.

[wheat venture]

textures low? put it on medium

[tropic root]

It’s on medium sorry

[wheat venture]

yeah but last wipe I did not need 16gb just to load in before 5 minutes??

[slim spruce]

The ram needed sometimes goes up after patches.

[wheat venture]

look I know my pc technically shouldn't even run the game but come on this doesn't seem like 100% problem on MY END

[wheat venture]

sigh I planned getting more anyway...

aight then I'll see about it

oh my god...

I'll just go play insurgency then
and I'll say it out loud, FUCK THE LGA1156 SOCKET

[loud moss]

lga1151 supremacy

[tropic root]

Can someone please explain why at the start of this wipe I was able to run streets and lighthouse and now not

[slim spruce]

ram usage sometimes increases after patches

After major patches I tell several people in here to raise page file usage as 16GB of ram is no longer enough.

[brisk portal]

Is there any fix for UNITY CRASH or game just freez and close without any error

in my Event it say Application hang 1002 windows stopped working with the application but i cannot find anything

[tropic root]

Why do my other friends with 16gb be okay then

[slim spruce]

It's system dependent.

[tropic root]

Would reinstalling work

[slim spruce]

reinstalling graphics driver in a clean install might

[tropic root]

Ok

[slim spruce]

the custom install option with "clean installation" checked or a ddu of it

[brisk portal]

Sessamy any suggestion for my bug , random crash ? sorry to bother you

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/441

[brisk portal]

Already did all of that :c i did alot of thing ngl

factory reset the pc
unistall the game
unistall GPU driver

[slim spruce]

when and what are you doing when this happens?

[brisk portal]

Checked the cache file

only playing the game

[slim spruce]

doing what?

[brisk portal]

i have nothing open just the game

[slim spruce]

loading, playing, exiting

[brisk portal]

Playing

[slim spruce]

When during playing?

during a raid after you spawn in and after 5 minutes? etc

[brisk portal]

sometime it can be at the start , at the mid , at the end

sometime i can crash 10 time in a single raid

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[brisk portal]

i did lower the graphic of the game
I did run the game as admin
disabled fll screen optimisation

And what would be the initial size and maximum ?

16000 min and 25000 max ^

[slim spruce]

you just typed it

[brisk portal]

alright

i will try i lets you know later

[still perch]

shot me and a guy when we spawned in

[jagged raven]

i believe that you had a lot of fun during that raid

[proven monolith]

okay thank you! :)

[tranquil parrot]

anyone else taking like 8 minutes matching?

[fathom turret]

yah

[dusk cypress]

PSA: latest nvidia driver updates cause frame drops in tarkov main menu and loading screens, be wary of updating until a new version is out

[tranquil parrot]

bro what

[queen scarab]

is there a fix to the streets of tarkov awaiting session start bug?

[slim spruce]

ALT F4 and rejoin.

If still not it's a server bug that comes and goes.

[queen scarab]

yeah tried that but it just loads me in with 1-5 frames and says server disconnect

[slim spruce]

You are probably dead in that raid then.

[queen scarab]

i was able to hear scavs and gunshots every time i tried to load back in but never could

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/439

[still ridge]

Tarkov wiki says first time co op extract gives 0.4 now is this correct? I just used it for the first time and only got .25

[keen vault]

it refuses to install on my g drive

[slim spruce]

Make another folder on another drive called anything (like "temp" or something) and change the launcher's temporary folder in the launcher's settings to that one and try again.

Or make more room on C

By default the temporary files folder is in the launcher's program files folder, which is on C

[dense ermine]

Is there anyway to be able to run streets on my PC? It runs like absolute shit. I have an i5-10400, GTX 1660 SUPER, 16GB RAM

all my setting are on low apart from textures being medium

[vivid briar]

maye depends, if there is a memory leak first raid you cant 💀

example i can run it but it does this to me

[dense ermine]

mayn

that stinks, especially because i can't do streets quests

[south gyro]

Question.
Ive been trying find the sound of when you die.
Its like a heartbeat type of sound but everywhere I search.
I cant seem to find it.
It plays after you blackout and your vision goes dark after dying.

[rancid blade]

Здравствуйте, Уважаемые!
Помогите пожалуйста настроить железо

[fickle sluice]

im having a problem on lighthouse as soon as i load in it just gives server connection lost i can play on all other maps

[torn sentinel]

Does anyone know what the keys for the safes on the Lightkeeper site are called?

[spark minnow]

a friend got this, and im curious, how to fix?

[normal fossil]

How do I report bugs? I just found a minor one

[errant salmon]

In the game launcher iirc

[normal fossil]

Found it, thank you and have a nice day

[obsidian bronze]

Are you using the launcher to start up?

[spark minnow]

Issue solved, somehow it just went away

but yes, he was using the launcher to start up

[scenic hornet]

My friends account says it’s permanently locked and he hasn’t been on in forever does anyone know what he should do ?

[quiet summit]

Has he checked to see if he's received an email from BSG?

[scenic hornet]

Yea he said it says something about automation of the game bots and automatically controlling a character in game

[quiet summit]

Oh, so he was banned from the game

He will have to reach out to BattlEye.

BattlEye Contact Link : https://www.battleye.com/contact/

[scenic hornet]

Okay thank you

[steel parcel]

server browser is empty, launch gives code 522

[quiet summit]

The issues are not on your end - issues are known.

[night flint]

Stuck on loading profile data at the moment

[quiet summit]

Read the above

[night flint]

Yeah just sent a message so people can see there is other people with the problems

[steel parcel]

^

[vapid marsh]

Hi, i have this error after i closed the game when a weapon couldn't get into my hands ( starting to fade ans impossible to moove ). i left the game and get back, but now it can't start.

I tried to restart my pc but i didn't fixed anythings

[west shadow]

Can someone tell me how i reload gp-25 for the ak? this only let me shoot the normal charger

[quiet summit]

The issues are not on your end - issues are known.

Server issues should be getting better now.

[acoustic oak]

o servers are struggling?

[obsidian bronze]

The issues are not on your end - issues are known.

[night flint]

Also getting the same problem

[obsidian bronze]

The issues are not on your end - issues are known.

[night flint]

[quiet summit]

- The 5xx / Server issues are not on your end - issues are known.

[velvet turtle]

this game is just an embarrassment........

just take it down for good.

[acoustic oak]

why do you still play then?

[slim spruce]

start the game with the launcher

[spark minnow]

its already fixed all good

[hollow fox]

no tarkov for today ? error code 522 when trying to launch the game

[quiet summit]

??issues

[grand sand]

- The 5xx / Server / Gateway / Post issues are not on your end - issues are known, and we are working on resolving said issues. -

[hollow fox]

yup dosn't launch for me

ok game launched again 🙂

[proven flare]

is the game just down, or are some people able to play? If I keep trying I might get in? Haven't played in a few weeks so ootl

[safe nexus]

?

is he drunk or something

[obsidian bronze]

#beginners-chat ask in this channel. A lot of members can advise you 🙂

[subtle aspen]

oh sorry i thought i posted it there mb

[vivid briar]

someone in the lobby got banned. our loot just disappeared

is there any possible way to get it back

[slim spruce]

What do you mean?

[vivid briar]

message popped up during game someone got banned by battleeye

and we got kicked back to lobby

[slim spruce]

This game doesn't have that feature.

They may be killed and disconnected with an authorization error though.

[vivid briar]

we were camping for 100 meter kill and we just got disconnected

first time seeing this message

[slim spruce]

Got a screenshot?

[vivid briar]

player got banned by battleeye. something like that

[slim spruce]

There is no such message as that.

[vivid briar]

so we cant get our loot back?

[slim spruce]

There is no feature that kicks everyone out when someone in your party gets banned. I don't know what you're talking about.

[vivid briar]

my friend got banned . i think it is because of that

it is his first wipe

like 20 hours in game

[slim spruce]

If it was permanent he was probably cheating.

[vivid briar]

he even doesnt know maps yet. [facepalm]

bruh I got whole collection of friend who got banned in tarkov after several weeks of game

[slender owl]

This the place for tech help?

[slim spruce]

Yes

[vivid briar]

Does anyone know if the bug that makes "use physical cores" not work properly still exists? Or did they patch it yet?

[slender owl]

Unreal, just need some advice. Looking for some suggestions for settings to optimise my game.

What can I change to make my game more gpu reliant rather than cpu reliant?

I have a 3060ti, Ryzen 5 5600x, 16gb 3200mhz ram

OR does the nvidia GeForce do a pretty good job at optimising?

[vivid briar]

If you have a 1060 or above you don't need to worry, this game is CPU and RAM bound

[slender owl]

Ah I see, no worries then haha… Is 16gb enough or do I really need 32gb ram?

[fading ermine]

16 good but if u wanna be fancy get 32

[slender owl]

So not an urgent upgrade?

[quiet summit]

32 I would recommend to run smoothly

I've seen slow optimizations though

[eternal snow]

Anyone got any idea why battleye launcher gets stuck on "updating" once I click play?

[slim spruce]

are you on a VPN?

[eternal snow]

nope, but it only works/skip that part if I turn on a VPN

[slim spruce]

Change your DNS server on windows to 8.8.8.8 and secondary 8.8.4.4 google's open dns and reboot.

[eternal snow]

Aight, bet, I will give this a test

erm.. my DNS is already set to Google's

[slim spruce]

set it back to automatic

[eternal snow]

didn't work unfortunately..

[slim spruce]

disable windows firewall and other firewalls

[eternal snow]

Those are already disabled

[slim spruce]

reboot the pc

[eternal snow]

I've done that a few times

[slim spruce]

I don't have much more tips besides this page that doesn't really apply https://www.escapefromtarkov.com/support/knowledge/446

[eternal snow]

Much love man, appreciated!

[uncut willow]

does someone know how to solve my problem... game runs fine but when i shoot it brakes :/ Thank you!

[slim spruce]

AMD gpu?

[uncut willow]

nvidia

i did the driver reinstallation

[slim spruce]

reinstall the gpu driver in the custom install option with "clean installation" checked

[uncut willow]

i did this already: https://www.escapefromtarkov.com/support/knowledge/432?lang=en

[slim spruce]

that is for amd gpus

If you already reinstalled the gpu driver in the clean install method try updating your bios

[uncut willow]

i will try doing that

did not worked... i recorded a video

https://www.youtube.com/watch?v=4USm4GQhJ4o

[half adder]

Is it normal to get bluescreen when starting streets?

and lighthouse

[slim spruce]

did it work before?

[uncut willow]

first time on this pc

i played this game

[slim spruce]

Do you have anything overclocked?

[uncut willow]

no

all original

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[uncut willow]

restarting pc and testing after

the same... :7

only when shooting....

[slim spruce]

I'd try a previous driver after ddu the current one

[uncut willow]

i will try :7 i hope it works

[uncut willow]

@slim spruce thank you very much you are a 10/10 this last one worked
Thank you very much really ❤️

Really Good job @slim spruce thank you for the patience with me

[slim spruce]

Ok

[meager tulip]

I have the rsh-12 and sights which say they are compatible with the rsh then when i try to equip it says it is incompatible ?

if this helps what i mean

[slim spruce]

are those 30mm rings?

try putting the scope on the rings first

[meager tulip]

yeah it fits

it fits both scopes fine

then when they are both attached it still doesnt go on the gun

[slim spruce]

take off the iron sights?

[meager tulip]

i would buy a razor scope or one of the better ones but im a brokie rn

there is none to take off

[slim spruce]

There is something called rsh-12 that is preventing it from going on.

check the attachments

[meager tulip]

That is the name of the gun

Bro i am telling you there is nothing

[slim spruce]

Yes but iron sights and some other things also share that name.

[meager tulip]

here ill get a pic

when i remove the rings^

[slim spruce]

try the presets menu to get a ring that works

Otherwise it may be a bug.

[meager tulip]

so for some reason

the two scopes i had just dont work for some reason

the other 4 scopes with this mount do

but those 2 conveniently the ones i bought dont work lmao

[keen ocean]

so ive been un able to un install a version of tarkov so i redownloaded the launcher to try and update it but i cant find the file it needs to be in to download its stuff

[slim spruce]

What is the problem with uninstalling exactly?

What errors?

[keen ocean]

it was saying the name was wrong so it couldent uninstall

[slim spruce]

What is the error exactly?

Got a screenshot?

[keen ocean]

one sec im trying to find it

[stuck crest]

can I speak with a mod

[slim spruce]

#discord-mod-mail

[keen ocean]

i believe i have fixed it some how

[fallow fiber]

Hi guys, i buy the game but i need some help to fix this issues

[slim spruce]

What issue?

[fallow fiber]

i having drop fps and stuttering so much

i have ryzen 5600x, RX 6600XT and 16GB of RAM 3000mhz

i desactivated the binaural audio and tried all of options on graphics the game

but nothing working

and i tried process lasso, MSI after burner, parker control ... i don't know what to do

[slim spruce]

You're permanently banned ingame?

[fallow fiber]

@slim spruce can u help me?

[slim spruce]

What with?

Contact battleye.

[fallow fiber]

about my issues on the top

[slim spruce]

see this pin and follow the instructions perfectly exactly even where it says to choose nvidia items #community-support message

[fallow fiber]

ok, i'm gonna do the DDU now

[fallow fiber]

I did it, but not work

[slim spruce]

What are your specs?

And settings?

[fallow fiber]

i have ryzen 5600x, RX 6600XT and 16GB of RAM 3000mhz

[fallow fiber]

all game settings do same result

[slim spruce]

What game settings do you have? Got a screenshot?

[tranquil parrot]

anyone else having problems loading into lighthouse

[slim spruce]

turn off hbao and ssr and use high textures

And I'd also disable fsr at 1080p

[fallow fiber]

that way?

[slim spruce]

yeah see your performance now

[fallow fiber]

ok, let's try

[elfin spade]

my game has been ridiculously stuttery since the new update, any ideas on how to troubleshoot

[fallow fiber]

Same, but more stuttering

[slim spruce]

what is your ram usage at? the percent?

during a game with this problem?

[abstract pebble]

So I have been grinding to get 6.00 fence rep i just got it i have exactly 6.00 fence rep and its not unlocking am i missing something?

[fallow fiber]

over 90

[slim spruce]

That is likely the cause. You may need to lower settings since the page file trick from earlier didn't help.

the page file was on an ssd right?

[fallow fiber]

yep, i have only ssd

[slim spruce]

The cause is lack of ram. You could raise page file or close other programs that use ram.

Some smaller maps should be fine.

[fallow fiber]

on factory it same fps

[slim spruce]

Try all low settings

[fallow fiber]

ok

[fallow fiber]

same fps

but not stuttering so much

[slim spruce]

Maybe it's a limit of your pc.

[fallow fiber]

how?

[slim spruce]

The ram is too full.

You need to lower it.

[fallow fiber]

ok, i gonna buy more

[slim spruce]

If you are buying more you should get the same exact module, or buy new modules and only use the new ones.

2x 16gb or guy more of what you have now.

[hot void]

Is there a way I can put my account on pause? I haven’t been able to play the game since December and I don’t want a hacker or someone hacking into my account and getting me banned.

[slim spruce]

You can freeze your account by messaging support in a ticket or in an email.

[oblique crystal]

do mods not give any type of warning for very simple rule fixes?

[slim spruce]

a kick is a warning basically

[oblique crystal]

that is a very poorly thought out method.

[raw wedge]

why?

[spring otter]

probably glitched

[vivid briar]

where can i report someone by sending a clip alongside?

[slim spruce]

#discord-mod-mail

[vivid briar]

Hey I saw a video saying that there's a bug that prevents the "use physical cores" setting from working past one raid. Is this still a thing? Should I use Process Lasso to disable HT?

[keen vault]

I cant get the game to install I have had it before and it refuses to not go onto my c drive no matter where I tell it to install

[bitter igloo]

What are you clicking to have that pop up?

[keen vault]

install

ive never had this much issue reinstalling tarkov tbh

it auto installs on my c and g drive even it I tell it to only install on my G

[bitter igloo]

Can you make a video attempting to install it?

[keen vault]

ye one sec

wrong one

[charred swallow]

Any 5800x3D owner?

[primal shuttle]

Been having the servers kick me few minutes after starting a raid. Couldn't open any containers, and i get stuck on consumable animations. Anybody knows how to fix this?

[keen vault]

it sent finally dog sorry my wifi died

[bitter igloo]

@keen vault I think you need to read the button you are clicking a bit better

and it's more than likely attempting to install a temp files on the C drive

[keen vault]

i mean but how whould i get the temp files onto the g drive

[bitter igloo]

Easiest solution

Move stuff from C drive, install tarkov. Move game files, set path to existing game installation, select your tarkov temp file.

@keen vault Otherwise if you go into settings you can manually set it

And also fair warning it's not great to name files temp

[keen vault]

i know but im just going to rename it after i get it fixed

ill try this stuff and see if i can get it to work

[bitter igloo]

Might be an unfounded old fear from older OS versions but naming convention it's wise to not name files temp or Programs

and a whole other list of shit

Granted some of it might be unfounded nowadays but it use to cause troubles in the past, not sure what the limitations are for windows to dump temp files

[keen vault]

i just use temp for stuff while im working on it so I know if it installs a file called tarkov I know that wasn't the file i was working on lol

[bitter igloo]

ye

[keen vault]

it didint work but im reinstall everything and try it again and see if that will fix it

[keen vault]

its working atleast it should be thx dog

[light crystal]

You must have locked fps somehow to max 70-80 in your graphic settings coz there is not way u have same fps on factory like on other maps, its for sure not ram problem

[fallow fiber]

yeah, i think so

[smoky mantle]

can i somehow check who was logged into my acc

[subtle aspen]

my game seems to be stuttering whenever i play while talking on discord / in a vc but no stutters when i just play solo

anyone else have this ?

[slim spruce]

everything good?

[wintry bone]

does anyone know how to fix kernel power crash?

[slim spruce]

got it during loading the game?

like after you press ready?

[wintry bone]

in the raid and in the loading

[slim spruce]

Does it happen on smaller maps?

[wintry bone]

it happened on streets on high settings

crashed while loading

then i reduced the settings to medium

and crashed only once in the raid

[slim spruce]

Check ram usage ingame for how much it's using.

[blissful nest]

i have lowered my RAM speed a notch. since then, the game runs fine

[meager tulip]

Why does my game keep saying aborted everytime i connect?

On streets i am scaving, which i have been all day no issue. But now am loading in and it says "game aborted" and loads me to main menu. So i join back and its an endless loop

it loads map 100% then after that awaiting response and game aborted

[olive gyro]

anyone know how to get rid of this grid like graphics issue

[sturdy panther]

oh ok i know what youre talkin about

i dont know, maybe draw distance

[loud moss]

turn up lod or overall visiblity

[alpine pivot]

i've been farming shoreline for a while now, and i have not seen a single ledx, which i need to finish private clinic. any tips? or am i just unlucky. i hit most of the big loot rooms, and i have yet to see ONE. i've done dozens of raids like this. is this a skill issue?

[olive gyro]

unfortunately you are just unlucky. I've almost used a whole ultra med key as well as run resort so many times ive lost count and nothing. i ended up finding my only ledx the whole wipe in a medbox

[alpine pivot]

i found a defibrilator in a medcase the other day, and i looked it up and it was RARER than a ledx in a medcase. it just sucks watching videos from a year ago, where people get can get 3 ledx's in one raid.

[hollow fox]

for me new best place was streets found 3 ledx there@alpine pivot

[alpine pivot]

thanks @hollow fox, once i upgrade my ram i'll have to check it out.

i mean, not exactly what im looking for, but i'll take it!

[vivid briar]

can someone help, e very since i turned toggle scop off my binds wont work
i can only change my scope magnification out of my scop
and i when i go to change bind it atuo puts in a bind called "AltGr:
can anyone help?

[slim spruce]

huh?

[vivid briar]

sorry im dyslexic cant spell well

ill try to explain better, before when i had my ads keybind as toggle, and i hit alt rmd it would change my magnification, but when i put my ads off toggle, i have to go out my ads hit alt then rmb to change magnification then go back in my scope

and idk why and want to fix it

[slim spruce]

Does it work when you change things back?

[vivid briar]

wdym

[slim spruce]

Change ads to toggle again

[vivid briar]

well yes but still, why wont it work on toggle

[slim spruce]

Not sure.

[vivid briar]

SAD

sorry caps my hold breath is caps

i have a 60 percent so all my keybinds do 2 different things

[polar escarp]

so, this is my 2nd wipe, game has ran fine but 4 days ago. while loading the loot i got kicked saying game aborted. then id try to reconnect and it would say server connection lost. If i do manage to get into a raid the packet loss is crazy and eventually i get kicked and im forced confirm leave, losing my stuff. ive cleared cache, checked integrity, reset modem multiple times, ive tried alt F4 while. ran as administrator and didnt help. i didnt change any settings or nothing. any ideas? just a clean reinstall maybe?

[vivid briar]

how much ram u got

[polar escarp]

32gb

[vivid briar]

same thing happened to me on rust, i played fine for a while than all of a sudden it stops

oh damn more than enough

[slim spruce]

See here for tips https://www.escapefromtarkov.com/support/knowledge/439

The game aborted is usually a server bug that comes and goes. The disconnection ones are another issue.

[polar escarp]

ill look into it, thanks

well, im assuming i dont have a VPN because i dont know what it is?!?

[vivid briar]

r u in us and have eu eddition game?

or other way around or russia version, also @slim spruce i fixed it

[polar escarp]

i am, and i think i have the right game

in US

[vivid briar]

always check

@slim spruce i just had to remove the "rmb" and just use left alt

[polar escarp]

says region is USA

[vivid briar]

hmm

[raw wedge]

how muchs fps difference does 16-32 gb of ram make?

[slim spruce]

only if you are being limited by ram being not enough

If you're using like 85%+ of your ram, page file may help but a ram upgrade may help more

[raw wedge]

i have a page file