#community-support
1 messages · Page 72 of 1
?
i have both but i cant turn in
check durability
ima kms
@slim spruce I factory reset my PC and its still broken 
idk if these r supposed to be timedout
wait for a reply to your bug report
disable DoS protection on your router
у вас там по таркову невидимки бегают если что
@fallen bough English only please
@gusty shoal to use mod mail open dms to server members
I've got only Australia selected in the launcher. However I'm frequently getting connected to servers in other countries like France and Japan. Because the latency is too high, I get kicked.
Why is this happening?
When I inspect the traffic, I can see that the actual server is in a different physical region which is different to it being a problem with the routing.
It is likely a routing issue.
If it was a bad route, it'd still connect to an Australian server in the end.
Even if the route happens to go overseas through Singapore or Japan tho right?
I spun up a VPN in a sydney DC to see if that might give me a better indication it was routing related but no dice.
Try a bug report as that sounds weird.
Will do
you dont have ipv4 on your internet ask your isp to give you one or buy that from them
please report them ingame and don't mention the bsg staff
i have little faith anything will be done if reported in game. thats why i, on behalf of my squadmates, reported here as well but so much for "community support"
The only way to report cheaters is the ingame method.
i know youre a senior mod but key words...as well... implying im reporting both in game and in server
We don't allow people to name and shame for any reason though.
Would tarkov run good on a Ryzen 5 5600g
and thats why these people still exist. thanks for the help 👌
so tired of the cheaters. seriously.
Depends if you adding a GPU to that or not....if no GPU then I wouldn't recommend it.
A couple of the guys I jam EFT with are going back to RUST because they aren't happy with the situation tarkov has become with Cheaters. It is what it is.
Finally able to get back into it after not having a computer
any way i can make more space in my stash? im lvl 13 and i feel like all the equipment i have is worth keeping but i dont have much space anymore
Sell some stuff
well yea but youd normally consider all those items worth keeping right?
you can sell/use the DRD paca's get rid of the umka's/csa's etc. for zhuks
alright thanks
I mean you're going to hit a snag at one point which will most likely drain you
it's kinda just tarkov being tarkov
flea market will help as well
is the sound ok for everyone on interchange ? had last raid yesterday evening that all shots fired were coming from the side of the map border and not from inside ULTRA
hello, does anybody faced flickering under tree shadows issues? They do it only when you moving
I tried everything... doesn't help
noticeable when sun is bright on the map
what dose skill dose assault carbine categorizes with is it DMR's skill or the Assault Rifle Skill?
what can anyone do if bsg just doesnt send you your password reset
hello, i got banned for 3 days and i don't even know what for. does anyone know what i might have gotten it for?
being better than me
thanks
Gpu
Hello everyone, i would like to buy EFT but i don't know if my computer can run the game : i have a 820m GPU with a i3-4030U and 8GB of RAM (that's a low end PC).
So do you think that i can play at 30fps in VERY LOW to EFT or not ?
Thanks everyone ^^
I dont think tarkov is playable with these specs
for context the game takes about 11GB of ram when running
although the cpu and gpu probably couldnt put even 15fps out if the memory wasnt so small
Mine takes 15 XD
on streets i assume
Okay thx x) does someone has got a low end PC like mine ? because i want to be sure of that i really can't 😥
You don't want to buy Tarkov with those specs
You're just going to suffer
that''s true xD
You may be ok....it would be best to try loan one from a friend unless you already have one...You may get a bottleneck if its high end.
why do i keep getting an error saying
object reference not set to an instance of an object
[
So I feel like I'm screwed. Been talking to "customer support" for almost a entire month or more They asked for all my bank info personal stuff, debit card info used screenshots so on and now no reply. Totally ghost. Just trying to change my email the person said it was possible and now jisy ghosted. Is this a normal wait time "for this company" or what? Idk what to do man. I have been patient. Sorry t0 complain idk what else to do lol. Am I fucked? All I needed to do was change my email. This doesn't seem like this big of a deal......
Anyone know why I get 130fps in the first raid after booting, 70 in the 2nd and 40 in the third?
Memory leak, running 32 gb?
Yeah it could be
Sounds backwards but
Cut back to 16 and see if it's better
ill give it a shot, cheers
sry for late dm, i went to sleep lol. i dont have the file btw, maybe i deleted it haha
why do i keep getting an error saying
object reference not set to an instance of an object
can someone please help
It’s a gtx 1650
It’s low to mid end
Ah ok...I think you are going to have some issues there. Essentially the card being 4gig card? Tarkov is going to hurt it badly. Even on lowsettings.
You don't have those INI files?
let me double check real quick
Am I allowed to rant about how bugs have fucked me over in the game here?
we do not allow ranting
Wrong place. The shared.ini and local.ini don't exist anymore.
You have the other ones.
ok let me look for them
C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings
you have them, they are here
Is there any way to reduce the invisible PMCs and SCAVs from spawning at all?
check control.ini for null
no
maybe i just wait for battlestate games to fix haha
Yes as it could be a problem on your profile.
that sucks, but what can you do. thanks anyway
how to do the quests on streets of tarkov i cant even get into the map 😄
its just pure lag
LUT filters are not allowed after 3 days but using invisible potions is 
Who is banned?
Friend
SUS is banned?
He needs to talk for himself
I don't know what you mean.
tarkov name
ok i just reseted my whole profile and now its working so there is that haha
Ok
Meh as long as I get 60 I’m fine
why the fuck everytime when i get into raid i get anticheat connection fail and i insta die
Yo, I can't get into any games. PMC and scav keep giving me "game aborted" and reconnecting doesn't do shit
I don't have anything running that was blocked by BSG, to my knowledge anyway
Must have meant tys, Treat yourself
wow please use #discord-mod-mail
Anyone come across my issue?
Sorted now. Closed game, opened launcher, cleared cache, started game and got into the raid when reconnecting. Try this if anyone else has the "game aborted" issue
You mean keep yourself safe
Missed that one, you should definitely KeepYourselfSafe
Yep
verify files in the launcher
Ok
Hello there, any1 is having issues with the game? I can't get pass the "awaiting season start" screen with my scav, 2 days in a row now.
Clear cache fixed it for me
will do it again, but with no luck for the first time
If not try a server change
will try that aswell, thanks for the info
i play tarkov for a while . But this wipe game is unplayeble my. before wipe my game run good but this wipe. fps like 74-20-60-10-5-4-60-50 same spot. when i open inventory or inspect gun my game drops. ram ussage 6-7gb . my system rx580 8gb, 2x8 16gbram ,ryzen 5 2600 but my friend playing on laptop he has 8gb ram gtx1650 i5 11400h
how can i fix this issue my game is totally unplayeble
i check all forum and player i try everything including reinstall
i want to play with my friend but i cant
Check binaural audio
its off
Run the game with out full screen optimization and run as admin
i did
What’s yours gpu usage on average
in game
Yea
hmm let me check on offline
Check online
Offline doesn’t represent real performance
And you’re cpu usage
If cpu is at 100% and gpu is around 50% you have a bottleneck
when i bought this pc everything is okey i play other games clearly
anhone having an issue upon clicking their switch magnification button? where their POV/ camera is flipped upside down and instead of moving forward with “w” u move forward with “s”

He also did not receive a mail about the ban, is that normal?
Sometimes yes.
Is that normal in specific cases or just random?
Normal
whats better FMJ or subsonic
yes but subsonic has more percs if you use fmj only pen
Would anyone be able to give me some help/advice on a newly built pc crashing when running a game like tarkov? Or is there a channel I can go to for it specifically?
i have the same issue tbh
i get fps drops and shit
Played tarkov for years on a gaming laptop and no issues or crashing….built a new pc recently and the game launches but then when I load into the hideout etc it crashes with no explanation
Anything can help to increase GPU usage? I play any map with 90- 100% gpu usage and stabile fps(Ryzen 7 5800x; 3070; 32gb 3200mhz). When I hop on lighthouse or streets I get 60-70% usage and fps drops...
Seems to be connected to people joining servers from far away and destroying the server for all.
I now updated all the drivers and it worked better.. I just don't know if it's based on day or what. I think that servers they have do not work properly or something else, a mix of things client and service...
please for gods sake what the fuck is that error can anyone be so kind and help
Are we allowed to use reshade? or is that too much like DWM_lut
Reshade is not allowed, Tarkov will not launch with it anyways
dang
any other info besides this error?
Use what you feel comfortable with
my game keeps freezing when i get to awaiting session start on my pmc ive waiting 10+ minutes and alt f4'd and tried rejoining nothing works donated 3 generous kits
why do i keep getting an error saying
object reference not set to an instance of an object
when you start the game up?
send in a bug report in the launcher and tell me the ticket number
i have the same issue with both scav and pmc, tried pmc now and the game does the same. Also i get pretty much high ping
ive spent an hour i can get into a scav somehow but my pmc wont ever let me in
i managed to get into my pmc, i got a ping for like 130++ and the game dropped me. After 20 mins approx that the game let me rejoin the current session, i was shot by a scav from distance before i shoot. the ping was steady @ 120 - 130 fps
Tried everything, unstalling, reistalling, clearing cach, router setting, servers etc
at this point, the game is impossible to play
i love spending $200 to not be able to play it
i think there is servers issue, as far i consider. They will get into it, for sure, we need to be patient i guess
Give it a go see what happens
Why does tarkov use 100% of my memory whenever i go on lightouse/streets?
One word "optimization" is bad
cuz it consumes whatever ram you have
poor optimization
how do they expect me to do quests on streets and lighthouse when my pc dies whenever i try to load in to it
specs?
must have lost like 20+ kits just from trying to load into a game like holy fuck
no clue
lovely stuff
16gb of ram tho shouldnt be eating all that shit
task manager?
16gb is barely enough, resetart the game before entering tho
hows streets on 32gb
bro lighthouse was running fine but since they changed the recoil and shit my pc just shits itself
sending in a ticket right now
Are you using DWM Lut?
I dont know what that is
launcher gives an error "Error on POST https://launcher.escapefromtarkov.com/launcher/config?launcherVersion=12.12.3.1964. Status code: InternalServerError"
played over 10 games yesterday (10th february), today I get the error when I launch the Battlestate Games Launcher
*I did reinstall the launcher, but still getting the error
no i wasnt on vpn, then i tried vpn on different servers
Can you reach the website fine?
#20923492 @slim spruce
thanks
np, please let me know what to do to fix it
The other guy I saw that had it had to reset his profile
But otherwise wait for support
i can reach website, i can login, i can download stuff, i can click on gift icon and says that i already have the gift so my profile isnt corrupted i think
did try connecting to wifi as well, changing dns to google and cisco
Go to the url in the error and do you see random characters from unicode or an error?
yep
which one?
like reset my game basically and progress????
ok
There are other options, wait for support to get back to you
as said I was playing fine, next day I get the error
launcher gives an error "Error on POST https://launcher.escapefromtarkov.com/launcher/config?launcherVersion=12.12.3.1964. Status code: InternalServerError" played over 10 games yesterday (10th february), today I get the error when I launch the Battlestate Games Launcher *I did reinstall the laun...
i made a post, there is one more person having this problem
There's not much info here to help me give advice. It may b be a firewall or antivirus blocking the connection. Try disabling those.
i need help too
will support contact me via email or discord?
nope and nope checked
i did no updates on my pc, no nothing
you will get an email that shows the info they sent to your support page on the website
both
im gonna try hotspot on my phone see if it works
On the eft website support system and email
Are you in a country that is known for blocking certain websites?
no ive been playing EFT since 2019 no problems
no websites blocked and as said I tried VPN in usa, whole EU and nordic countries
same error everytime
run the launcher as admin
same error
the ini files are different but the rest should help
ok thank you
did most of that stuff
most is irrelevant since i cant even get to the launcher menu
The launcher will not open?
Higher Education Knowledge Base content management, sharing and collaboration platform.
You will need to contact support on the website as there's not much else to do.
i did
It sounds like a regional isp issue with blocking it or another network issue.
firewall, dns issues, antivirus stopping the exe
ima try hotspot 1 sec
I'd contact the ISP about it. Your hotspot might be the same if it's a regional issue.
still error
man then you would have hundreds of people complaining
im in stockholm-sweden
I do not have other suggestions as you tried everything. Uninstall all VPN software.
it might be running still
it wasnt working without vpn too tho :/
so has there been a fix for mouse lag. as in if i use my side buttons on my mouse for my lean it lags my whole game. hasnt been a problem till last hot fix.
Since it says internal server error it might actually be on our end.
Wait for a reply from support.
damn I just wonder why pretty much no one else has the same issue only 1 guy that wrote on forum
and yes internal server error is never your local problem
well sucks to be me
what is your tarkov account name?
thank you so kindly for your time tho
Smokv
Thanks
also I basically uninstalled EFT and BSG launcher, removed everything I found in appdata local, roaming, documents, programdata
It's probably on our end
yeah most likely
but still like, I cant find 1 post about someone having that exact error
Me as well, usually there is a cause.
It might be connected to the other guy's problem with the game not getting to the main menu
You tried signing out and in right?
yeah when uninstalling and installing the launcher
go to
C:\Users\%username%\AppData\Roaming\Battlestate Games\BsgLauncher and delete the file "settings"
it signs me in but then when launcher tries to load in, it throws error
i did remove that whole folder
That's all you can do then.
i have tool called "everything" it scans whole pc and i removed everything with tarkov or bsg in it
damn that sucks i had 3 days free with weekend got so stoked to play :/
i tried logging in with wrong details
it threw me error so it works and connects to server
then i typed the right details, it logs me in but then again I get this error:
also forgot to mention, its after first day of playing streets of tarkov
which I assume gave a lot of troubles lately
i played like last 2-3 weeks every second day
and then played streets and day after getting this error
it may be a corrupted user profile like another person had above
to be sure they will need to check
bruh
It could just be a regular network issue
i gave my account details to my friend in different country
he will check if he can login after he comes home soon
That is against the TOS to share accounts and it could be banned.
bruh
change your password and don't let him sign in
ok rip
if i use nvidia control panel (the adjust desktop color settings) will i get banned ?
As nvidia control panel filters don't do crazy stuff like other programs do it should be fine.
i dont really understand why they ban u for that kind of stuff
nvidia filters is banned but the control panel is fine I believe
ye i know about the filters
simple things like brightness, gamma, saturation and r g b sliders are fine
still thx bro
But changing specific colors like flesh tones to bright pink is not allowed
But the nvidia control panel can't do that
can someone help me with the object reference not set error?
Anyone able to to help with tarkov launching normally on a new pc and then crashing once say the hideout is loading it freezes goes to desktop and gives an error “it appears the game has terminated with an error. Do you wish to report it?” Doesn’t say what the error might be?
Just built a new pc as well and it’s driving me insane
You get this before the menu?
is it fixed now?
i bought the game yesterday
it say it while its loading
i didnt even get to see anything yet lol
dose anyone experiance alot of lags roleback and disconects today
Can you make a bug report in the launcher if you get that before the menu loads? Tell me the ticket number please.
you never got to the main menu before right?
Ok thanks
no problemo
messed with nvidia settings and ingame....for some reason now when im tabbed into the game it looks grainey but if Im not tabbed in looks fine, any ideas?
does it happen in other games?
i dont play other games =\
you got steam?
looks like was this, was one of the settings I changed to try and control through nvidia but borked it
hmmm, just was copying a streamers settings and they had theirs on but not sure what exact settings inside, played with sharpen low/mid/high but still same results
around 20% seems fine, was tweakin few diff things but that seemed to be the big crux
fixed it thanks for the help
why was i getting 70-80 fps at the start of a streets raid now im getting 40-50
I do?
one cause of the timed out pings is DoS protection on your router. Disable that and see if that fixes it.
The dos protection is thinking those mass pings are dos attacks
is it fine if im on a vpn?
Have you tried without the VPN?
Not all VPNs work with tarkov
does proton work?
I'd also make sure the dos protection is disabled and if not there, check vpn settings for similar options.
Not sure.
how do i manually report a cheater
I have a rtx 3050, i5 8400 but i still have shit fps. any solution?
I tried with a vpn that ive seen content creators use, still get the same error (object not found)
Dunno it factory reseting pc will help
watch fps guides. they do actually help quite a bit
Someone told me it randomly fixed itself earlier with this problem. Please submit a bug report in the launcher if possible.
About the main menu error message.
I guess I just have to wait for a response now.
Is it possible to get a refund on the game?
There are no refunds unfortunately.
mine is still saying the same object not found error
this?
yes that exactly
ill clear cache and logs to see if it fixed but it didnt
so i just constantly retry login
and once in awjhile it works
but then other/most of the time it just gives me that error
or itll give me that error after 1-2 raids
and ive necver had this issue either
i removed the lut shit when loaded into a raid still kicks me for no reason
whats up with the invisible people? third time i died to invis guy today
do u know the cause of it
like in the launcher?
It is a problem on our end.
damn
shits annoying
gotta relog like every 2 raids, or try to login for 15 minutes >:
no, after u click play, itll pull you up to the main screen, but before u click like hideout, stash etc. it pops up the error code, and sometimes happens after a raid or couple
yeah sometimes then too
How to get people to leave your game: Don't fix the invisibility shit FOR OVER A WEEK
It's not like it's a game breaking bugg you 🐡
First game my Teammate was Invis to me, Second Game I was invis to him. Both games we got killed by invis players. As a Scav we dont spawn in the same raid. Congrats Nikita!
So does using NVidia control panel for color changing count as a ban-level offense? or is that not a 3rd party program?
@slim spruce
it's fine
Thanks
why is it i was able to run streets fine like last or 2 updates ago and now i cant
Same with me, I was able to run every map fine but as of today I can't load into streets or lighthouse and everything else have no fps and disconnects me
can someone explain me whats going on? im just trying to modify my weapon...
try it manually
What is LUT? Is it a third party software or is it in the regular game files?
3rd party like reshade basically
Ah okay thanks 🙏🏻
i once lost a backpack full of loot because the game said it cannot move items to a slot and completely closed my scav inventory
yo when you teamup is your team invisible because we enter 3 raids and the 3 raids were invisible
anyone know why im getting this trying to sell gear
yeah that happens sometimes, you need to alt f4 and restart the game to fix it
thanks
Why does my scavs keep saying game aborted when I try and load in?
any mods?
anyone else having issues with enhanced weapons? mines is with me being unable to insure
an item is being weird
Hey i dont Receive Email Authetications is there a way to fix this?
growtent#6438 intentional friendly fire FYI
#lfg-info read carefully
anyone able to help me out with some multi monitor issues
not trying to span the game but there's some issues with tarkov identifying monitors incorrectly
are you able to access graphic setting in the game?
yeah
only thing that works is disconnecting the monitors in windows with the game running then restarting it, the weirdness is that on reboot this resets and it starts on my portrait mode monitor again
also waking from standby etc.
drag the client on your playing monitor and then clip play?
when you click play, what monitor is it on?
on the client
It's on my primary, you mean the launcher right?
yeah
also very special is that it mislabels the monitors in graphics settings
hello this guy (+++#3355) is blasting the chat
hmm
ping a mod that is online
odd right? it's not a gamebreaking issue it's just horribly annoying 🥲
Yes
@weak forum can we get a mod in beginners 8
@urban light?
apparently someone spamming voicechat, I reckon everyone left already? XD
Well if its still a problem ill wait to see his response I guess
I cant really join right now sadly
you cant? you cant join over the limit?
No, I dont have a headset currently lol
...
tips on where to find edible salt? haven't ran into it yet 
is there a working fix for the "tarkov sends pc to BSOD while loading the second raid" thingy? been playing for 3 years, never any issues, this wipe all of a sudden it happens almost constantly
happened to me with a shotgun, which had the repair enhancement, had to discard it 
still no response to my support tickets and still cant play the game because of it <: nice
When did you open it?
20+hours ago
whats your guys in game settings. i have a ryzen 9 5950, 4080, 32 gigs ram 1080P monitor and cant get more then 80 FPS. and sometimes it gets real laggy and drops to the 30's
Dont expect then to answer that quick
Wait at least a day or two
ah damn, ok thank you
sorry just most games ive had a support ticket usually are back within 24 ish hours so i didnt know
Everything else to low, graphics to high and anti aliasing to 4x with fxaa high
Can I ask why low? With that setup shouldn’t it run flawless on high settings?
With graphics to high and those anti alising setting game looks very good anyway and higher fps makes game smoother even if its outside refresh rate of your monitor
(っ◔◡◔)っ 𝕢𝕦𝕖𝕖𝕟 𝕓#3350 SPAMS RACIST BS
To resuply the hemostat kit?
You can use 1/3 hemostat and make a full 3/3 one
Oh ok
imo its one of the better ones
turn off the binaural audio. It fks frames badly. I have a 5900x 3090 and 32gigs memory same shit happened...actually got way worse frames.
My friend didn’t play for a month and when he log he saw this is he 100% banned?
If the account was compromised and probably cheated on, I'd recommend resetting it and contacting support.
Ty
my memory is up to 93% and gameplay is very stuttery when playing lighthouse and streets no more then 20fps with 16gb ram should i upgrade to 32gb?
@ebon helmHello! In order to use modmail, please open your DMs to server members.
https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png
Why do my scavs keep saying game aborted when trying to load into a game?
Try and verify integ on your launcher and try again.
awhman I love this game. So fun. Earlier on after scav run, some of my loots were missing from stash.
Bought out
Try a different server, try a wired connection, more stable connection
With the DWM_lut block does this mean people using nivdea control panel will get banned if they have there monitors made more vibrant?
I'm using wired connection. Server wise pretty limited to Asia/China :/
Pretty limited to what you can try then unfortunately, aside from trying a different ISP or something
You could submit a ticket on your launcher though
Ya I might do that
whyt would he do that when its intentional to have ping advantage :S
Tell me he has a ping advantage with that video.
Get your head out of the gutter.
Don't troll
so unless im wrong.. that fact that he has a very high ping would mean there would be a delay so he could potentially have seconds to get a headshot after he has been headshotted himself?(a TRADE? ) and then the desync... would that mean that a headshot to him would be missed? POTENTIALLY?
im not sure why someone would choose servers with that sort of ping or performance?
this i my interpretation of Ping davantage and not meant as a troll
High ping / Desync makes it so he stutters back into place as what you see in that video.
I am telling him to select servers that have lower ping / More stable connection.
Prior to 0.12.30, maybe high ping gave some sort of advantage, sure.
im glad im right to an extent then but that has to be the worst desync in a video i have seen. and that amount of times you see him jump somewhere else is interesting to see still.
ps sorry if this came across as a troll
just wanted to make sure i have the right idea of ping advantage?
You're fine, just sounded sarcastic.
Prior to patch 0.12.30 - It may have been the case
It is no longer
why? each time i come to traders this one is always is out of stock... thee some barter or quest for it?
yes gunsdmith part 9

Yeah the ban of the filters is really stupid because this is what I have on my monitor. thats the hardware way for filtering on oled
I would set a timer 1 minute before restock and start refreshing
hey guys, is there a way to ask a dev a quick question? I would like to know if there is some cutoff after which [waiting for players] ends and server starts regardless if everyone have finished loading - I'm just trying to settle a dispute about it on official reddit thread.
No devs here, but there is indeed a cutoff
any idea how long it takes?
thank you, this is what I've believed too as my experience was like it
if you could somehow poster someone for factual answer it would remove lots of maybe's in the community
I'm at woods my fps doesn't go more than 29 My graphic card usage is only 5-10 percent (RX5700XT) i get 150 at factory etc
Other maps usally 60+ but my graphics card doesn't allow the game full power
This is my second system and i used same cards first system had b550 this system have b350m other components are same please yelp me
I will close and open again to try anyone can give suggestions about graphics etc ?
When i move to the someplaces it becomes 80+ then drops to 30
New info when i shoot goes back to 80+ fps
9 minutes is still decent.
i've got an issue, i know my eft login, but everytime i put in my password it asks for 2 factor authentification and it never sends a message to my email no matter how long i wait and i need to reinstall the game, so for now no tarkov
nevermind im just absurdly stupid
lol
It's alright, you'll never be the one guy who I was working with who was trying to figure out why his PC wasn't turning on
15 minutes in
Oh I didn't plug it in
it was in my spam folder i have had this problem on the backburner for like a week
Guys help me with this fps problem
I'll try later (today or tomorrow) and i'll will answer back to my question if it can help someone ;)
If it does'nt work i'll play alone to Tarkov :/
Does anyone know how to fix Connection lost
see here for tips https://www.escapefromtarkov.com/support/knowledge/439
this did not help at all
i have double the specs but still the thing wont work
i think we have talked b4
You still disconnect all the time?
You should contact your internet service provider and ask to be changed from dual stack lite to regular dual stack. If that is not the cause, a lack of ipv6 is another possible cause. (you can't fix either of these on your end)
If you have an ipv6 address here your problem is likely having dual stack lite https://www.whatismyip.com/
See the IP address assigned to your device. Show my IP city, state, and country. What Is An IP Address? IPv4, IPv6, public IP explained.
However if you have ipv6 unsupported, that is another possible cause.
how do you know if youre ipv6 is unsopported
how can i tell
@astral ledge@vivid briar it will plainly tell you ipv6 unsupported on those kinds of websites
any "what is my ip" website
Ok, then you probably have dual stack lite
ending with :9096
Contact your ISP
Ask them to switch you to regular dual stack as an application you have requires it.
its supported tho
the ipv6 issue and dual stack are not the same
Absolutely no other causes if no other games have this problem and all those tips did not help.
You 100% have dual stack lite then.
why does this game not support dual stack lite , whats the issue
Probably old server software.
Is their anyone i can talk to get help with my support ticket?
@gritty fiber are you 100% sure you're on the correct account? Check your emails for emails from bsg
im sure
The last 5 people I talked to about this were on the wrong account.
Check it for emaiils
im 100% sure
Did you buy from a key website?
yeah
Which one?
oh no i meant i bought from BSG
You're sure about that?
yes
Please wait for a reply to your ticket.
Some causes could be a forced charge back from your bank side.
hmph okay, Is their any guess how long this will take? Also i appreciate the help!
A couple of days.
I don't see why my bank would chargeback, ive been playing for around 3 weeks without any issues
If you bought it from a key website, and redeemed the game as a key/promo code, it could have been removed from your account for being a stolen key.
and would i get a email saying a chargeback went through
i know i bought from bsg so thats not the case
Either there's a random problem on BSG side, forced charge back, or it was a stolen key/trial key.
I am not familiar with other causes.
Or you're on a wrong account.
That is usually the cause. Are the login names the same on the website and on the launcher?
Yes they are!
You will have to wait for the ticket then. I can't help more.
No worries! Thank you for the help!
I saw someone saying they're getting disconnected from the raids, I'm on the same boat at the moment myself.
Started the wipe and got to level 30+ without no issues nor disconnects.. until a recoil patch was released then I've started getting ''Server connection lost'' within 5-10 minutes into the raid and most of the times getting disconnected twice per raid luckily I've got a duo that has saved me from getting killed when I'm reconnecting
any idea why my performance is pretty shit
3070ti ryzen 9 5900x 32gb ram
running 2k
average basically 60 on most maps and down to 30s sometimes when scoping in. obviously have shit performance on streets aswell
can my pc just not handle 2k? or is the game just dogshit
so i play on 2k at 110 FPS on my setup, and i stream off the same PC
streets is around 80 fps
hmm very strange are our specs pretty similar? ive been playing for multiple wipes and upgraded about a few months ago, didnt feel the need to complain until now haha
R9 3900
RTX 3060
32GB DDR4 2666mhz
1TB SAMSUNG EVO NVME
and i get flawless on 2k while streaming
yeah i definitely shouldnt be having a problem...
maybe its cause i never wiped my pc after upgrading
probably should wipe and switch tarkov over to the m.2 but id prefer not to
currently its on my 860 evo 1tb
also my ram is 4000mhz so wtf
do you play on high?
Med everything
do i sell the cards?
if you have to ask then probably yes
Okay i dont know if this is a me thing, but I live in Ireland and i dont know if anyone else is experiencing this but every time i go into raid my ping goes immedialty to 700-1500 and then get disconnected
this only started 2 days ago
and dont worry but i checked all my server preferences, i set it to only join EU servers
I'm getting super bad fps in tarkov. I've got a laptop with a 10500hq 16gb ddr4 at 2933 and an rtx 3060, but im hard locked to 60 or so fps no matter the settings I use. It's not vsync as I've turned it off in game and through control panel. Maybe a RAM bottleneck? Any ideas on what might fix it would be appreciated
I should say it fluctuates from 40-80 fps and hangs around 60 usually
dk much about laptops but its definitely something to do with the ram
tarkov eats ram and cpu
pretty sure your problem is just having a laptop sadly man
32gb is def recommended for tark
Seems like we are having the same issue, it's been a couple of days going on
if this is rogue health on the wiki how tf am I about to headshot a rogue for 140 damage with mosin ammo and not kill him
they got helmets with ricochet chance
I've got my answer : 10fps in 480p and a very short loading time of 10 minuts :) lmao
yeesh
does anyone know what causes preset to just disappear?
presets are bugged atm
guessing ram is the issue. 32gb is recommended, tarkov eats that stuff for breakfast
just loading into raid is idling at roughly 18gb used, in raid is higher
Guys I have a wild question, if I try to go to my active tasks, it tries to auto scroll to the top, if I click on shorline, it forces me up to labs (follows the path straight up - tries to send me shoreline, lighthouse, reserve, wood, then the lab, then is just stuck there)
it doesn't appear to be something keyboard related, as if I go into a notepad, no keys are getting 'stuck' being pressed.
if I go to my bound keys and click on any of the binds, it immediately wipes all of my binds, etc.
does anybody have any idea why this might be happening?
the game is completely unplayable unless I wanna become a lab / streets main, lmao
it's almost like it's spamming alt+w somehow, just over and over, but is only selectively doing it?
Try reverting your keybinds
Tried that - sorry shoulda mentioned I did that
whats the best map for loot for like a level 20?
Is it even worth running LEDx on interchange med Ultra anymore?
delete the game settings file, wherever that is
is it the one w/ a bunch of config setting files in it?
control / game / graphics / postfx / sound?
Id guess so, move it to desktop and restart the game, if its not fixed, restore the file
unfortunately that still didn't work :/
disconnect your keyboard
ok well I finally got it...lucky number 7th raid/key use
funnily enough, I click down and then unplugged my mouse... and it still did it
you tried pc restart?
Yep
verified?
aye
yeah
close background software? Something might be fucky
that's the thing. I have no idea what could even be running. Like fresh booting on my computer, nothing running except bsg launcher / tarkov
and it's doing it
reinstalled the game?
Yup, just tried that as well
Appdata, delete all the battlestate folders
same under Program data
user\Appdata C:\programdata
close the launcher/game first
do your binds save and persist when you restart the game?
Yes they do
it may be some mouse control software
Do you have a controller plugged in?
Electric Guitar? Joystick? PS5 Controller? Hotas?
Wheel?
ohhhhh a controller is plugged in

I'll have to give that a shot after this wingman game
Project wingman?
csgo wingman
o
I'll hit ya'll back up in about 15 minutes if that fixes the issue!

why do my scopes look so zoomed out?
FOV possibly
I had to go to FOV to even be able to see correctly
Have a screenshot?
possibly lemme check
gonna go through my clips
nah I dont
It was while I was using the ultima, maybe that thermal sight is why
It was the controller!
what level flea market must one have to be able to sell 3 items at once
Theres a really common bug where after backing out of a bugged matchmaking lobby gear appears to uninsure itself, a friend told me recently that this was just a visual bug and the gear was still insured, anyone know if this is true or not?
visual
30
Keep getting error: access denied code 103003. tried updating drivers, and I dont have an antivirus. Should I just try and reinstall? it lets me play the game but sometimes itll crash
ty

bts better no cap
damn
sorry bro
Can too less Memory cause my PC to crash, when loading up Lighthouse`?
How can i find a mod to talk to on an issue about logging in
the blue screen error
can anyone explain why i get disconnected everytime i go to deploy?
yea exactly its just now that I cant scav cause i dont want to pmc rn
Round 34: Any tips for better performance? The game is so poorly optimized it eats more ram than every single other process on my computer combined
- Dont be poor
- Be rich
4real tho just hope
Game keeps saying game aborted but says I’m in raid? Won’t let me load in?
Finally let me load in and a dead pmc was right next to my body with no loot or anything on him?
tarkov shuts my mic off in discord only way to fix it is to unlplug and plug in but when i do that it completely alters in game sound anyone in here got a solution?
Any ways to fix the server connection lost issue. Been getting it 2-3 times every raid
Idk if this is the right channel for it. But when I shoot the game becomes a slide show. Seems to be a recent problem haven't changed any settings in tarkov. Can anyone point me to a solution?
AMD graphics?
That's correct!\
see here for a fix but follow the instructions to the dot, even where it says remove nvidia items #community-support message
Follow the images perfectly
understood thank you
@slim spruce That worked perfectly thank you so so much

hey @slim spruce is there any news on any way to fix the error code issue ive been having
the object reference error before the main menu?
Also one more thing my traders recently are saying I have no rubles? but when I go to flee im able to purchase the same item from the trader
check the box in the blue banner
i just watched a video on a program that scans items in your inventory and pops up an overlay with the flea market value is this bannable?
3rd party software used to make the game easier is against the game's TOS and may get you banned
soooo i shouldn't use it?
don't use it
alright thanks! 👍
yes this one
sorry for caps
Wait for a reply to your bug report.
ok
@vivid briar please report it on tiktok if it violates their rules
and please don't help them advertise
@cold turret dm me
who would i report it too?
lts not like tiktok will stop its source....
I've done what I can.
Is there a bug going round where every first raid you can’t load into it but it loads you into a raid then you have to alt f4 and relaunch the game to get into the raid?
Try installing the game again
Hey I was wondering if anyone had any tips on helping me get the best audio possible out of my pc and headset as possible for EFT. I feel like im lacking but do not know in what or why. @ me if you have an tips or questions.
Turn of binular audio and thats about it
Currently since they implemented new audio system its broken af
Where are the goons
Right now in Labs
Shoreline 15.2.2023 10:20:12
I'm probably gonna end up uninstalling at this point.
Connection is absolutely all over the place, constantly getting dc's from every raid and it's once in a blue moon where it actually works.
I've tried everything, checked file integrity, cleared cache, used Google DNS, used VPN, checked my network drivers.
Tried using auto-server, tried selecting servers with lowest ping. I know it's not my Internet, I don't have this problem with other games, my ping will average 40 on EU servers, spike up to 2600 and then boot me out of raid.
Game is absolutely unplayable.
Sooo anyone have any advice on how to fix a unity error/crash? Played the game for years on a gaming laptop and recently built a new PC and it’s giving me unity errors either immediately after launching or 10/20 mins after….I’ve tried almost everything on Reddit/forums any help would be amazing
could possivly mean something about quest's/daily/weekly items. Is that the only 1 that's like that?
yea
quick question, think I've found a bug was wondering if anyone can reproduce, if I repair something in the trader screen then sell I get an error 228 and the items disappear and you don't receive the money (try it with something cheap)
can someone help me do my task “the bunker part 1”
Hello! My friends EFT startet stuttering, like 10-30 fps lows suddenly. He has good machine, RTX 2080 super, we tried googling but this is the only game he is having probelms with and so sudden, nothing has changed so the forum "fixes" didn't help.
what
on my laptop rn, this one of those LUT things its detecting? i got no clue if i have those and where to look for them xD
Virtual box?
hm, i do have one running yes, but tarkov isnt on it
It doesn’t matter
If the game detects it on your PC it disallows it
bruh
Hold up
You might be able to switch it off and disable it somehow
I have never used virtual box or similar but this is what I’m reading online
Reshade, VMWare, Hyper-V and older versions of GeForce Experience can also trigger this
People make PostFx their own monitors and some programs. I can't even see anything on my laptop screen, should I get another monitor or will BSG do something about it?
so ive played this game for eyars now, recently came back, pretty regularly gettings anticheat boots... not running or doing anything diff than ever before...? anyone else? any possible solutions?
any idea why does this happen?
hell im getting all kinds of issues. maybe a sign to just keep away from tarkov. seems nothigns working with it anymore
Trivial game crashes and fixes.
https://www.escapefromtarkov.com/support/knowledge/441
does lowering resolution increase fps in this game?
Turn off hardware acceleration in Discord
Hello my bsg account got hacked and i lost everything is there anything i can do
If you are talking about replacement items, that is not possible unfortunately.
what abt my gamma container i lost
You will need to reset your account to get that back.
rip so im going to have to lvl up again
Yes
You should have made your account more secure
i do have it secure
Use 2FA
Yo, my teammate can't launch the game any tips ?
It depends what error and what is happening, launcher or game, etc.
its giving him the Error on post
Did he try turning antivirus off?
nope
Yea then try that
loading profile data doesnt work, even after several restarts
what is the rest of the error?
its only that on the picture
updated
are you on a VPN?
Ask him for more picture then?
Also its his friend that needs help, not him.
Cant start my gamd either
i dont need help he doest
No error message tho
does*
Just wont start
my friend verified intergrity of files from the launcher and it worked ig
Okay thanks, i'll try that
my friends launch keeps loading and doesnt go from there
and then it give him that message
Tell him to turn off any VPN and antivirus
Is he on a VPN?
we manage to deal with the issue thanks
👍
Okay im trying to install but it keeps trying to install to my C: Drive and i need to install on D but it wont let me? any advice?
What error is it giving you?
it was saying cannot instal to main directory it took me a few minutes to solve i just needed to create a folder for it.
Yeah can't install root
if its not one thing its another its now installing 0/0MB at 0mb/s speed
quick launcher restart fixed that one
can someone help my screen keeps going black i can still see everything else like esc menu tab menu any everthing else but my screen is black
thats just interchange bro
am on woods
After recent lighthouse update I simply cannot play the map and I'm confused why.
1080 TI
Ryzen 5800x
32gb 3600mhz ram
And I cannot get above 30 frames.
Does anyone have any ways they've combated this?
Why am i getting a random "suspicious behavior CF-RAY" error and wont let me play.
see the bottom of this page how to ask to be unblocked: https://www.escapefromtarkov.com/support/knowledge/426
And make sure you're not on a VPN
I have done that but i havent gotten a response yet @slim spruce
And i do not use VPN so i dont know what the reasoning is @slim spruce
They will have to unblock your ip if you sent it to them in the email.
Wtf is this game man, a killed pmc had a gun, I took it and you cannot take because it's bugged
It was probably taken already
Just still shows on the body because of Desync.
If you want to be sure, Alt+F4 in a bush and reconnect
I got my account back!!!!@ fuckkkkkkkk yaaaaa letsgooo
You think I have time for ALT + F4 when I was in the middle of the fight?
You didn't say you were in the middle of a fight?
There's no reason to get smart with me
I'm trying to resolve your issue.
Now I did
me too but my teammates are still in raid, nice
Hello, does anyone know how to solve RAM issue? i do have Corsair Vengeance RGB PRO 32Go (2 x 16Go) DDR4 3600MHz C18 , and i can't go either 3600 MHZ/3200 while before, i add 16 GB/3200 MHZ c16 ram and it worked..
(Also if someone has the exact timers for this ram model, xmp seems to refuse working but manually i should be able to modify it)
where do you live by any chance? I live in Ireland and ive been having the same issues for the last few days
@slim spruce I DID IT
I FIXED MY GAME
you probably dont remember me but i was getting object instance not found error but i found a fix, profile reset
hey whenever i try to get on i still see my pcs task bar
i cant get it to go away cuz i cant access my in game settings to set to full screen
We try to avoid such drastic measures though.
Glad it's fixed.
I didnt get that far tho (I was at faction selection)
Ireland.
damn wtf
i have a few friends who also have the same problem, the Irish gateway must be broken or something
help what do i do
someone hacked my account everything i was able to reset
but everything is gone..
Unfortunately we can't return items for any reason.
@slim spruce any ram cleaners u know of that u would recommend?
The one that is in the game.
does that one really work?
You can't change emails on accounts.
What error do you get?
contact support at support@battlestategames.com if you're sure it's correct and try again tomorrow.
is there really anything i cant do?! bc it just isnt allowing me to reset password
Contact support and try again later. The email is not changed.
It may fix itself.
okay well how the hell do i get my quest items back.....
@slim spruce when ever i try to load into game it says game aborted try to reconnect on both scavs and pmc regardless of map
Try verifying integrity of game files in the launcher.
why why why why
always lighthouse giving me blue screen
i was watching my ram while in raid and it waas maxed out at like 31200
i just lost 92 hours worth of progress
my bal is 0
and all my guns are gone and my scav rep is now -1
What can i do bc i cant reset game profile till march...
There are no other options. Sorry.
my account says it has to wait to send another email for password reset how long does that take normally
i sent a email 7 hours ago to freeze my account
and they havent
Freeze what?
freeze my tarkov account
There is no feature to do that.
I did not know there was such a thing. Never heard of it.
If they hijacked your account they usually cheat on it so you might end up getting banned unfortunately.
wouldnt that hardware ban me....
No clue.
maybe delete account if there is a thing
this is unterbullshit like how does that make sense how can you make sure that it doesnt i bought EOD i paid 150.... how can i not get it banned if it does
or get it unbanned
If it gets banned for cheating there is no appealing for it as BSG and Battleye's policy is that you are responsible for all actions on the account. But it's not 100% certain if they cheated on it unless you see evidence of that.
hey so i have this random dude on my friends list and no one else and his dog tag its a levek 52
i dont have a RSASS and this is the only high level dog tag i have could this be the hacker?
hes the only one that was added and i never had that gun so im really sus about that
It wasn't this bad when I first got Tarkov, they dropped an update after streets came out and then my connection just shot itself in the head.
anything ever gonna be done to combat the bots buying everything on freshs on vendors? like been trying to do the black key card barter for days and always instantly sold out within .00001 second
when did the 3rd flea slot move to lvl 30? i swear it was lvl 10 last time i googled it
any shot to reset the bsg launcher account lockout for incorrect password attempt? I can log into the website and i literally guessed it wrong once because it had logged me out automatically.
1 hour cooldown :/
wait 15-20 minutes to reset password then youll be fine after resetting pass
does anyone know how to fix game aborted try to reconnect error message? i was playing tarkov fine earlier now i cant play at all
Do I do it?
id only do it for the xp
still no fix for Anticheat connection lost? no matter how much research ive done i cant find anything that fixes this issue. game is literally unplayable at this point for me
tried to do a scav run on Streets and my game crashed and my PC restarted
what keys should i sell for space
Yes
Where are people getting Altyn's from currently? Weren't they removed from drops/spawning?
This happened to me but not even Tarkov but COD XD ...DDC your drivers and reinstalled your GPU drivers
what error
yooo Im getting terrible fps even with the lowest settings but the game isnt even using 60% of my cpu, ive tried most things like clearing cache & logs, Nvidia control panel and power plan settings but nothing works any suggestions?
I wouldnt recommend messing with your power plan for example it can force your cpu to be constantly at full usage and can cause wear and tear
Whats your specs
do you have a paging file
how do i get one?
actually tbh 32gb of ram i doubt you need one
yeah and i made sure the games can use all of it in the bios
no clue why the shit fps whiles its not even using everything
go to settings and in the search bar find adjust the appearance and perfromance of windows
it already is
wb your nvidia settings like in game overlay or replay
take a picture of your settings, what is your ram gpu and cpu usage ingame
ingame ^
@low scroll Nvidia settings
all overlays and shadow plays are off
Was gonna say it's in nvidia experience but it might be your 1080
invisible bug is 500% worse and having connection issues with the servers but great ping
gpu?
after deleting logs its already 2.4 gigs. This game is unplayable and hunting for ledx along side hackers is BS
nvidia geforce gtx 1080
you clearly didn't read or you would of see 19%
@loud moss
@molten mirage do you have your rams xmp profile selected?
yeah
i have a 1080 and graphic wise its fine running 60+ on most maps
yeah it was fine like 2 wipes ago
its the dam invisible bug thats getting to me


