community-support

[nimble vale]

US. Tried manual and auto, both equally suck

[rare plover]

ah im on EU

So could be US servers that are broken then

[hybrid basin]

take advantage of those empty lobbies my man

[nimble vale]

ironically i swapped to EU earlier, got in in under 2 min but ping was 180 xD

[rare plover]

lmao, i am grinding like 3 days straight no sleep. So yeah 😉 Lobby isnt empty but its fun to destroy everyone of them.

[dapper matrix]

anyone know solution to frequent crashes?

[rare plover]

Yea bummer that us servers suck rn.

[dapper matrix]

happens even in stash and traders, sometimes in game

[rare plover]

Bluescreen issues? Windows factory reset i do it alwasy before wipe so i dont get bs issues like that.

[nimble vale]

Honestly might go back to EU. Wasnt an issue unless someone lit me up

[dapper matrix]

Not bluescreen, just unity crashes

[zenith plinth]

airplane doesn't make sound. make a report bug please guys.

[river grove]

anyone else having problems with choppiness/fps issues? I had no problems last patch but now something feels off

[nimble vale]

did you try the audio change

[rare plover]

isnt a bug.

[gusty prism]

anyone else cant login at all? i try to login and it says incorrect email/password. then i goto try to reset password but then it says email not found

[vivid briar]

are the servers down rn? ive been in queue for 15 minutes

[nimble vale]

I loaded in at 13min for customs. Think they're just slow

[vivid briar]

thanks baby

[nimble vale]

Actually found one at 5 min after I said that, maybe your good luck :c

[somber beacon]

loading times have been shorter than they were earlier for me. havent gone past 4 minutes since in the past 4 hrs

[vivid briar]

where you from?

[somber beacon]

michigan, have 3 lowest ping server regions selected

[nimble vale]

trade me

[vivid briar]

DAMN BRO FR

[candid delta]

Has anyone been having trouble buying EOD? Paypal and card no worky

[vivid briar]

look at this

[somber beacon]

ya, i was getting 12-14 minutes earlier, got off took a nap and theyve been fine so far, probably just jinxed myself tho

[nimble vale]

I was fine earlier but last 4/5 hours have been brutal with times

[vivid briar]

gonna kms

[nimble vale]

na?

[vivid briar]

west coast bb

[nimble vale]

AYO

[vivid briar]

DAMN BOY

[stark spear]

i just wanna scav :\

[vivid briar]

same bruh

[upper breach]

Are scavs working for anyone?

[vivid briar]

its pmc too for me

[nimble vale]

my scav did but took 14 min

[gusty prism]

it keeps saying email not found for me how can i go about fixing this. i sent a support email

[granite mountain]

my fps has been 15+ lower the last two wipes d:
is this just a me problem or universal

[vivid briar]

drivers

[granite mountain]

hmm maybe the pro drivers might help

[vivid briar]

whatever that is yes

[granite mountain]

good idea ty. Yeah Nvidia auto updates but you can revert to the last solid "pro" build

[vivid briar]

wth is pro

[mighty shuttle]

i fixed the 0/0mb download if anyone else has it.... all i did was add BSG launcher to my exclusions for virus protection

[granite mountain]

its just the term for the latest stable build of nvidia

[vivid briar]

OMG ITS HAPENEING

[nimble vale]

maybe its a west coast thing

[vivid briar]

maybe maybe

[willow smelt]

im having terrible stuttering and performance issues, never had them before, anyone know a possible fix?

[main skiff]

My screen is very buggy and I don’t know why, could anyone help out, it just goes crazy

[marsh plover]

Hello i know this isnt the support channel but its been around 8+ months since ive been logged out of my tarkov account website wise, ive been able to login on the game but cant do anything forum related as i lost access to my email at the start of the year, ive seen like 5 emails and i dont know where to go at this point,looking for any support you can give do apologise if this is the wrong channel, however the support team doesnt like to get back to me, i have bank statements and everything.

[honest sedge]

does anyone know why i cant submit my gunsmith part 1 task whilst having all the right specs?

[nimble vale]

Did you check the durability

[slim spruce]

Did you try the ini file delete that fixed the problem last time?

[main skiff]

I don’t remember the steps to do that, would you be able to tell me how to do it again?

[golden lotus]

hey has anyone seen a bug where power on reserve doesnt work. i was duoed twice and the siren doesn't work and lights in bunker dont work when we flip the switch. the bug is only for me though, i can still extract just no lights or siren

[left coral]

getting low gpu usage

[ebon garnet]

im getting less than 500kb/s on the download with 300mb download speed from my ISP can someone help me?

[nimble vale]

Have seen a few people say they had a visual bug with this

[golden lotus]

yeah hear any solutions?

[nimble vale]

nope just that the extract still works

[golden lotus]

weird

[olive roost]

how come I lost all my friends this wipe?

[ebon garnet]

did you reset your account via the website?

if you did then thats why

[olive roost]

nah nothing just updated and now I don't have any friends anymore

[ebon garnet]

might have not created characters yet

[left coral]

guys why is my gpu usage so low

on streets and every other map i legit cant figure this out

[olive roost]

nah I did a few raids and just realized now

I still have like messages but not as friends and I can't message them

[ebon garnet]

so they have 100% created characters for this wipe?

[olive roost]

idk what u mean by like created character like u mean the beginning screen where u choose usec I am confused

[ebon garnet]

yes that

[olive roost]

yea I did that already it's just weird I lost all my friends

[ebon garnet]

no have they

if they havent they might not show not 100% certain but possible

[olive roost]

oooohh I get it now ur right I see what u mean

yea tomorrow I will ask my friend

[ebon garnet]

meanwhile im still trying to get better speeds cause i have to keep pausing and resuming my download to get somewhat ok speeds

[olive roost]

XD good luck what I did was sleep while it installs

I have 200 kbs speed / 2 mbps

[ebon garnet]

that was your download speed for it or thats the speed you pay for?

[worn fog]

is it esy top surviuve a point blank magnum buck

[olive roost]

well the speed I pay for is 2mbps but the download speed was 200 kbs

[worn fog]

with lvl 2

[olive roost]

but I use 4g cause my house wifi is even worse

[ebon garnet]

ahh ok yea i pay for 300mb/s and im getting 500kb/s

[olive roost]

yea that sucks I know some people have the same issue

[ebon garnet]

ive tried everything

[worn fog]

use ethernet lmao

[ebon garnet]

i am

[worn fog]

then idk

[ebon garnet]

thats why im asking people here xD

[worn fog]

i used 1 gig internet and got 10 mb ps

[olive roost]

idk for me ethernet was the same it's super confusing but nvm my house is weird XD it's new too maybe that's why

[ebon garnet]

@signal pike i see youre tech support can you help me at all with what to do?

[bleak gust]

got mine installed by using a macro app and just running it while i did other stuff

file for macro and app

[ebon garnet]

yea but why would i need a macro

[honest sedge]

I repaired it it was around half

[bleak gust]

because if you pause it and un pause it the speeds go up for a bit

[ebon garnet]

ah ok

[slim spruce]

@bleak gust please don't recommend to automate access in the launcher

[bleak gust]

ight cuh

[ebon garnet]

its to fix download speeds from the launcher since no one is able to help

[slim spruce]

Tried the manual download in the pins in the #community-support channel?

[ebon garnet]

i havent i have always used the website to get the launcher

[nocturne marsh]

anyone else get frame drops on every map?

[ebon garnet]

i havent had an issue until now

[leaden cypress]

taking as long if not longer to download. At this rate I'll be on new years day

[honest phoenix]

Can i get help to find my activation key for tarkov?

[slim spruce]

There is no key, once you buy it you download the launcher on your profile page.

And log into it and you can play.

[honest phoenix]

it won't work for some reason cus I need a path for the game to install to

[slim spruce]

what error?

[left coral]

these stuters are killing me

getting 50 fps then drops to 17

[swift parcel]

how do u turn off film grain in eft?

[slim spruce]

"noise" option

[left coral]

sessamy you know why im stuttering like its unplayable

[coarse crater]

sessamy

i saw u earlier

i was astonished

[slim spruce]

I joined someone's game by accident and I know someone took a screenshot

Yes I play

[coarse crater]

groundbreaking

[coarse crater]

it wasnt me you declined lol

[slim spruce]

I just tapped a newbie with a glock and took his ak

[left coral]

Question

Why is gpu usage so low

My specs are
GTX 1650 ryzen 3 3200

[coarse crater]

[lavish jetty]

anyone know where the fourth health care privacy one marking location is?

[left coral]

The one on shoreline?

[lavish jetty]

yes sir

[left coral]

Theres one at resort and one near tunnel extol

[lavish jetty]

there’s a new one, it used to be three now it’s four

[left coral]

There’s 4??

[lavish jetty]

yes now there is

[left coral]

Dunno then

@slim spruce should I use physical cores only

[slim spruce]

It could not hurt

[left coral]

Would it fix stutters

[mental lion]

i have ryzen 9 5900x, 32gb ram, evga 3070 8gb, and streeets is 60-70 fps super lag feels like its 40fps

[coarse crater]

maybe try the 2nd ambulance at tunnel?

[left coral]

Go to sound and disable binaural audio

[mental lion]

its not on

[coarse crater]

i take the fps hit to be able to hear people lol

no binaural is actually mono to me

[slim spruce]

depends what the stutters are from

[left coral]

Low gpu usages I got a low end system

[slim spruce]

CPU usage percent?

[left coral]

50-80% usually

Specs btw are
Gtx 1650
Ryzen 3 3200

[vital token]

Is there any fix for infinite queue times on scav? I matchmake fine on pmc, but queue for 15 minutes and get booted to the main menu on scav.

[left coral]

1st day wipe queues my friend servers are filled

[dense shuttle]

happening to anyone else?

every time i launch the game

[left coral]

It happens but game still launched

[dense shuttle]

yeah

[vital token]

The odd thing is that there are never a ton of people in the scav lobbies. Go into a pmc lobby and there are hundreds of names, but on scav there are 4 so it doesn't seem to match up with the full servers thing unless they are prioritizing pm over scav.

[left coral]

It’s normal

[woeful tendon]

man i cant even get into games

[left coral]

Queue times are horrid but twitch drops + wipe

[vital token]

"normal" when games like dark and darker blow up and have little to no issues but battlestate can't get a single wipe right in the last 4 years.

[woeful tendon]

its that and my games been getting stuck on awaiting session start

[left coral]

On streets?

[woeful tendon]

any map

im trying customs rn

[tender fox]

I keep getting this one. I've reinstalled both the game and launcher multiple times and it kept freezing/crashing press wipe. Any thoughts?

[flint mortar]

Streets of tarkov is unplayable

[left coral]

The lag

[tender fox]

ive seen some how to videos on a google search for that error

[azure pelican]

@left coral if you have ryzen 3600 <- its one of the CPUs that will receive quite huge boost for disabling SMT for tarkov. You can do it in task manager or use programs like process lasso (can set permanent rules)

[left coral]

Il make sure to try this

[celest tartan]

After the wipe my pc is using something low

[azure pelican]

I have nmo heard noone trying it on 3200 though - but you can set affinity in task amanager

[celest tartan]

İ dont get it my game was perfect but after wipe shit happend

[magic blade]

did anyone get The Survivalist Path - Thrifty after completing Acquaintance?

[azure pelican]

disable virtaul cores (usually un-even numbers 1,3,5 but ...not 100 sure)4

in task manager they dont stick - but you can google how to make permanent rules

[left coral]

For smt?

[azure pelican]

yup - in task manager you can select affinity and disable virtual cores (SMT) to test it - you can do rules in wondows (never done it myself) or use program like "process lasso"

so with taskmanager the rule will dissapear every time you shutdown the game

like selecting cpu priority

in detals section - right click process

[left coral]

Alright il try to set this up in the morning

[azure pelican]

you can DM if you need help - usually dont hang here much and would appriciate letting me know if it works!

[eager python]

Did they close light house peninsula off?

[slim spruce]

have the launcher start as admin

[eager python]

@slim spruce Did they close light house peninsula off? the lighthouse area/ the bridge.

[slim spruce]

as far as I know there's a exploding bridge in its way

[steep bluff]

will dlss improve my tarkov fps

[slim spruce]

probably, yes

[steep bluff]

should i do quality or balanced

[eager python]

They disabled it? how... they removed the extension?

[vivid briar]

when i shoot i lose fps and it will drop to 4fps while full auot any fix for it its only when i shoot runs fine when i melee and what not only when i shoot

[slim spruce]

https://www.twitch.tv/deadlyslob/clip/ManlyVainPorcupineRuleFive-U1K9HHLAhF42ec_v

I have to show you

[hidden rover]

can someone give streets of tarkov map

[slim spruce]

is what I use

[raw merlin]

I'm having the same problem

[vivid briar]

shit lame i had it at the end of last wipe

[eager python]

Bro what the fuck..

So it's possible still?

[raw merlin]

my game was running fine until wipe happened now i have doubled audio, audio tearing and screen freezing

i can barely play

[compact sapphire]

techincal question im trying to stream tarkov but im have severe fps issues which is really werid cuz i used to use a 1660 ti and a low mid cpu but with my new setup (2060 super i7 10700) cpu im struggling to get 60 frames werid part is that my gpu just hangs around 30-60% while cpu is 65-70% any know whats going on here?

[compact sapphire]

turn off binural audio then reset game

[slim spruce]

I don't know if anyone has made it to the top yet

[vivid briar]

i have it off already

[raw merlin]

alr ill try that

[eager python]

Well I'm about to figure it out

[steep bluff]

why does binural audio ruin tearing

[compact sapphire]

good question ask bsg

[vivid briar]

any fixes for the shooting problem?

[compact sapphire]

fixed it for me and a few others

[vivid briar]

the audio?

[main skiff]

@slim spruce can you help me with the graphics thing you were talking about

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And delete "graphics.ini" and restart the game.

[vivid briar]

any fix for this problem

[raw merlin]

i turned my binural audio off and it fixed it completely thanks man

[ionic sigil]

is there an issue with servers rn? im matchmaking for 10minures + and getting connecting to server afterwards

[main skiff]

It’s a new wipe, way more people then usual are trying to play, and there’s only so many servers

[ionic sigil]

well shit

[main skiff]

I’d say in about a week or 2 you’ll be able to connect normally

[vivid briar]

any fix for this problem

[main skiff]

Didn’t work

[compact sapphire]

.... how

[slim spruce]

Reinstall your graphics driver in the custom option with "clean installation" checked (nvidia) or "factory reset" in the AMD driver installer.

[worn fog]

they should add a .700 nitro express single shot

[compact sapphire]

bump

[slim spruce]

disable binaural audio and restart the game and see if that helps, as it helped me

[vivid briar]

when i shoot i lose fps and it will drop to 4fps while full auot any fix for it its only when i shoot runs fine when i melee and what not only when i shoot

[compact sapphire]

already did

[slim spruce]

AMD graphics?

[stark lake]

why cant i extract through d2 even though light is on?

[slim spruce]

possible bug

[compact sapphire]

geforce rtx 2060super

[stark lake]

it says restore power

but its literally on

[last mist]

are scavs bugged

like player scavs

i cnat load in

[vivid briar]

yeah 6700xt

[slim spruce]

see the 5th pin and follow the instructions exactly and copy the images exactly from the bsg website on the settings

[soft escarp]

my game crashed after I extracted, is there any way to see the stats for my last raid?

[coarse crater]

no

[main skiff]

Did not work

[slim spruce]

Are the resolutions mismatched with your monitor and game resolution?

[main skiff]

No it’s the same

I’ve deleted and reinstalled the entire game also and that didn’t work

[slim spruce]

Please submit a bug report in the launcher as this is strange.

[vivid briar]

life saver thank you

[vivid briar]

look at what dude said to do

[slim spruce]

be nice

[main skiff]

So I’m pretty much screwed unless the developers fix this?

[slim spruce]

I have never seen this before and am running out of suggestions.

[eager python]

Scavs so fucking OP man

[slim spruce]

@vivid briar I'll dm

[vivid briar]

Thanks

[main skiff]

Lucky me, is there a support email I can message, my big report won’t go through, it says I have 0 tickets

[slim spruce]

enable dms first

[vivid briar]

Just did that - sorry

[dusk cypress]

anyone know any fixes for fsr 2.1 bug? theres like a transparent overlay in the top right corner of my screen when i load into interchange

i updated graphics drivers

looks like its every map actually

[main skiff]

Is there a support email I can email? It won’t send my big report in and says that I have 0 tickets

[compact sapphire]

thats gonna be on bsg side

[slim spruce]

Unfortunately no. They don't do tech support on the email.

[prisma apex]

My best guess would be that it looks like this NVIDA thing to put the image of one monitor spread across several monitors...only inverted?

That multi-monitor image...ever used that? Some weird settings changing without reason?

[compact sapphire]

do you have 2 montiors?

[dusk cypress]

https://gfycat.com/ObviousMelodicAlpinegoat heres a gif of what i mean, its pretty weird lookin

[prisma apex]

Try turning your settings to the lowest and compare.

[dusk cypress]

that is on the lowest

[prisma apex]

Then try turning it up?

[dusk cypress]

my pc is too bad for that lol

[compact sapphire]

what happens when u turn it off

[prisma apex]

If you can simplify the potential points of error you might find a solution faster. Turning up the graphics to compare could prove useful.

[main skiff]

I only have 1 monitor

[prisma apex]

If that just disappears you will know some setting will have something to do with it.

[crisp sable]

streets is using 22gb of ram on my pc. that could be a part of it. also i was using Nvidia Broadcast and it when straight to 100% in any form with Tarkov active while trying to record or stream. working on seeing if i can get it working right.

[dusk cypress]

ooh good point, if i turn off fsr 2.1 it looks normal :o

i'll try play with some settings and see if it vanishes

[main skiff]

Is there a way to reset my graphics card? I’m pretty computer illiterate

[compact sapphire]

yes everyones having problems with 21

[dusk cypress]

[prisma apex]

Go into your NVIDIA settings.

Just a wild guess,...

But check this out anyway.

I am just assuming you use NVIDA, but it might be worth to check out the settings for Tarkov.

[dusk cypress]

i know thats aimed at someone else but i reset my settings there just incase thats causing my issue too

[prisma apex]

You need to select the program in there or add it into there,...

Take a look at stuff like that. Otherwise I am clueless to your multiple image problem,...

Wondering though,...
Are the images synced? You showed the background of the main menu and that background is shifting around with your mouse. It might be interesting to know if that is just a cloned image or a slightly different one; either a second rendered image or an old image still remaining as a ghost on your display.

That be my thought process on this sorta issue. Good luck. :)

[main skiff]

I have Intel graphics, do you know how to do that?

[main skiff]

I cannot check settings in tarkov, the settings button is off the screen

[dusk cypress]

try press alt+enter at the same time, itll switch to fullscreen mode

[compact sapphire]

OK Here are some of the Current Problems of this Patch
Fsr 2.1 is not working DO NOT use it (some people have major artifacts or crashing when trying to use it)
Binural Audio is not working turn it off (this will fix audio AND stuttering)
Streets is having constant disconnects/Heavy rubber banding (dollar store servers, just play another map)
Jaeger Quest has been not give people him as a trader Some one did say restart tarkov another option is to start a raid but cancel while in match making i think the only solution is to contact bsg (make a ticket idk)
FPS drop while shooting or getting shot is common on amd uncommon on others but trying clearing cache and intgrity chkin game (this is a shot in the dark I have no clue how to fix this)
If anyone else has a common problem just @ me and ill look for a solution or add it here if there already one

[main skiff]

Is there anyway you’d know what’s wrong with my game?

[compact sapphire]

negative it seem like it wants 2 screens at once

Update drivers chk settings in tarkov and pc for screen

[prisma apex]

Constant disconnects despite a good ping to every selected server (ping around 30); no red ping shows in the top right corner before being disconnected. Issue is not changing on the factors of PMC or SCAV, night or day and Streets or Factory. It is equally shitty all the time. X_X'

[main skiff]

How do I make sure it’s using my correct monitor

[prisma apex]

You might need to ask someone where the settings file is in the Tarkov folders and set your resolution in there manually?

That be my next best guess.

[main skiff]

Can’t even use anything now

I pressed alt and enter and it put me into screen mode,

Even now it is infecting my Home Screen

[compact sapphire]

ddue thats ur pc

reset pc toss in water

[vital herald]

anyone playing on ultrawide?

[vivid briar]

Hello I have a bit up an upfront question. Can permanent blocks on accounts be removed?

I havent touched the game in literally 2 years, and when I try to log in for the new wipe (since a friend reached out), it turns out I got banned?

I was never sent an email why, and it's a shame I'm out $140, and BSG didnt respond to my email so I figured I'd come here and get some info

[main skiff]

I reset it multiple times, always same issue

[dusk cypress]

any tips on making this look better? or is that just how its supposed to be

[main skiff]

Is there way I can hop into voice call with you and you help me with settings? I’m new to computer, this is my first one I buy

[compact sapphire]

mate i cant help you

[bitter igloo]

depends on the time of day typically lmao

[dusk cypress]

makes sense lol, really hard to see :D

[main skiff]

No problem, you said it is problem with my computer? What problem could this be? Or you just guessing?

[stray mantle]

I opened task manager and it says my gpu is only using 0.1% on Tarkov am I doing something wrong?

[compact sapphire]

im guessing but at this point its not in game anymore thats on your pc did you pirate tarkov? lol

[main skiff]

No I buy it from official website

[vital herald]

it's not even just tarkov if you look at this

it goes through his desktop

oh nvm lol that's tarkov open, I thought he was staring at the launcher wtf

[main skiff]

This is my first computer, I have never seen this before, I don’t understand why this happen. It has not happened before till a few weeks ago, and only with tarkov

[vital herald]

it's not supposed to happen, do you play other heavy games?

[main skiff]

I rarely play rust, I have not played in months though

[paper galleon]

anyone know how to fix my download speed

[main skiff]

That is only other big game I have

[main skiff]

I find that YouTube has a lot of in detail help

[compact sapphire]

tbh if its that much of an issue just clean wipe ur pc

IF
you dont have any of vaule or afraid to loos on pc

[main skiff]

I have all my school and work file on my computer, I cannot afford to wipe it.

[vital herald]

I would say, download 3dmark (its on steam), run that and while it's running look if you have werid artifacts like that

[compact sapphire]

whast 3d mark

[main skiff]

What does this do? It will tell me reason this is happening?

[vital herald]

it won't tell you a reason, people use it to rate their pc setups etc but it will also put a lot of load on your graphics card

[dusk cypress]

my advice would be to find the tarkov graphics ini file and set it to windowed mode in 720p

[vital herald]

so you'll at least know if your graphics card is fine when it's on load

[compact sapphire]

why would he want to do that in this case

[dusk cypress]

at least that way youll be able to see the options button to change your settings ingame

[main skiff]

But it did not do this before, I have game for 2 weeks before this happen. It started happening after my game randomly crashed

[dusk cypress]

oh i see, yeah they might be right about checking 3dmark then, it might be a graphics card issue

[vital herald]

cause that looks like graphics card artifacts to me, but you won't know until you test it

[dusk cypress]

yeah, if 3dmark runs normally then you know its tarkov, if its bugs too then you know its your gpu dying

[main skiff]

Will this mess up my computer or graphics card? I cannot afford to replace it if it does

[dusk cypress]

nah all it does is test the speed of your graphics card but putting it under load by rendering 3d stuff

[vital herald]

'it didnt do this before' is never the answer because what's fine today, might not be fine in 5 minutes, you'll need to try some random shit if you want to know what's goinng on. That's the only way

[main skiff]

Ok I try steam download, I will let you know what it says

[vital herald]

good luck, I hopefor you it's just tarkov

does anyone use an ultrawide monitor with tarkov? This is my first wipe in which I use an ultrawide and my resolution is all over the place. I'm trying to figure out if it's fine for others

[main skiff]

Unfortunately it cost money, I cannot afford this. Is there any other way I can test?

[vital herald]

money? it should be free 1 sec

[main skiff]

Wait there is free demo

[vital herald]

yeah get the free one :p

[dusk cypress]

i've heard turning textures to medium helps with cpu load by offloading to gpu, is that true for shadows quality too?

[vital herald]

didn't check but in theory it should

I'm assuming you mean from high to medium not from low to medium

[dusk cypress]

low to medium yeah, i heard from a redname that low textures increases cpu usage

[vital herald]

oh that wouldnt make sense to me

[dusk cypress]

yeah thats what i was thinking too but i figured it was worth testing

[vital herald]

if you do that and it increases fps AND your cpu load is higher, it would just mean that your gpu was bottlenecking

[dusk cypress]

yeah, hard to say, both my gpu and cpu are equally outdated

i5-3470 and GT 1030 lol

[vital herald]

yeah that's rough

[dusk cypress]

hopefully they fix fsr2.1 soon at least

[vital herald]

isn't fsr just for amd gpus? I'm not very familiar with it

[loud moss]

no

900-1000 series support cant remember

[vital herald]

oh that's cool

[dusk cypress]

https://gfycat.com/InfiniteSlipperyCuckoo

i get a strange bug though

upper right corner of the screen

looks like theres supposed to be an overlay but its in the wrong place

its like a transparent part of the bottom left of my screen

just gonna stick with downscaling for now unless anyone knows how to fixi

[loud moss]

i do not see anything there

[stray mantle]

Hi I have a i7 4790k and a 1070. On my task manager it shows .01% of my gpu in use during raid. How do I fix this?

[dusk cypress]

this gif shows it a little better https://gfycat.com/ObviousMelodicAlpinegoat

[fading ingot]

Anyone else’s frame rate lower than normal?

[dusk cypress]

can see the bottom part of the white fence

[fading ingot]

U talkin like ping right?

[latent moat]

anyone know how to fix streets blue screening your computer i can play anyother map fine with not even a stutter but just loading into streets crashes my pc

[dusk cypress]

nooo like the entire top right quarter of the screen, its transparent

[loud moss]

oh ic

is this with upscaling off too?

[dusk cypress]

thats just with fsr 2.1 enabled, cant play with scaling while thats on

it goes to normal when i switch it off

[vital herald]

you need to google how to figure out why the blue screen is happening, could be anything

but windows should tell you why it blue screened, then work from there

[fading ingot]

Yea I’ve been seeing that why

[dusk cypress]

i think maybe a bug on bsg side or my gpu being wonky, not sure

tried playing with resolution and windowed/borderless

reset my nvidia settings too, not sure what else to try

[loud moss]

what bsod error?

you'll prob just have to play fsr off for now

artifacting bugs like that are known iirc

[main skiff]

I get results back

[dusk cypress]

for sure, thats unfortunate

[latent moat]

ill try that i cant see the errer bec it just crashes the whole computer also checking integrity but the windows erroer say somthing like cernal hep corruption

[loud moss]

kernel heap mode corruption.

set a pagefile on your ssd

[main skiff]

@vital herald

[somber pike]

dawg you don't have a graphics card in your computer? if thats correct I'd be surprised if you could run streets

[compact jackal]

Tell me, this happens when downloading to cards, the computer hangs, goes into rebut, then I re-enter and everything is normal, but the thing is very scary, it happens only in this game, all other games never crash, 3d mark passes quietly
3080ti i711700 32gb game on M2 ssd

[latent moat]

that worked got into an offline on the map thanks for the help

[vital herald]

your results aren't important, as I said, look if you see weird stuff on your screen while it's running til the end

[somber pike]

for crashing first see if anything is overclocked / undervolted, then check your ram/cpu/gpu usage if thoses are fine continue to your drivers next and update those if they are needed, if that does not fix it I would suggest you make sure your storage or ram works fine too which is an underlooked issue

[compact jackal]

Nothing was overclocked, the RAM runs at 3200 MHz, the video card drivers are the latest version.

[honest phoenix]

Okay I need more help than I thought

[potent hull]

banned for what tho I ain't do nothin

[honest phoenix]

I need to stick Battle state in my F drive and then install Tarkov but that won't work.

[grim nimbus]

hey guys i need help because my launcher wont even start

[steady cedar]

Im getting infinite matching

[grim nimbus]

well it starts but it immediatly crashes

[crude copper]

how to enable dlss if not supported, i have gtx 1660 super

[zinc basalt]

Getting BSODs when trying to get on the streets

[exotic condor]

yo i need some help. Yesterday I completed the introduction quest from mechanic to unlock jaeger, but as soon as i handed the letter in and pressed complete, the servers crashed. This caused the quest to say its completed, but i didnt get any of the rewards, including jaeger. So he is permanently locked for me. Ive tried restarting, clearing cache, checking game file integrity but still no hope. Any ideas????

[compact sapphire]

prolly cuz ram but idk just google see where it take you

[compact sapphire]

jaeger is bugged for some people, might have to make a ticket to bsg

[potent lark]

i have the exactly same problem with jaeger

[zinc basalt]

16gigs not enough? only have discord and tarkov open

[compact sapphire]

read my reply above you

[compact sapphire]

memory leak ur ram is fine

[compact sapphire]

I think dlss is only for rtx cards or 2000 -4000 but its a 50 50 im wrong

[potent lark]

i alr open a ticket, hope that i dont wait as long 😭

[crude copper]

oh okay

[compact sapphire]

in: community-support jaeger yeah i searched it up everyones having probelms

[compact sapphire]

just google to check if im wrong

#community-support message

[north current]

Hey guy,
For some reason matching seems to put my gpu under pressure... Temperature rise to 60 degrees while in raid it is 49 degrees.. Cpu fan seems also to work a bit more as well

[compact sapphire]

have you tried playing other maps?

[zinc basalt]

other maps are fine

[compact sapphire]

its preloading the map 60c tbh is not bad dont mind my average 80c

[compact sapphire]

every time or random?

[eager python]

Why is there scavs spawning in the rouge camp and the rouges not killing scavs?

[compact sapphire]

thats a bsg question

[zinc basalt]

every single time when loading streets

[eager python]

Why the FUCk

[compact sapphire]

tbh its prolly bsg fault just wait for patch

[eager python]

FUCKING SCAVBS SPAWNING IN THE ROUGE CAMp

[compact sapphire]

hey man i dont even work here

[eager python]

THEY SPAWN IN IT WTF

THID TIMNE I'VE DIED TOA SCAV IN THE GOD DAMN ROUGE CAMP

[compact sapphire]

just kill them ez

[main skiff]

It was fine the entire time

[compact sapphire]

wait player or bot

[rugged idol]

is anyone getting really low frames on customs

[compact sapphire]

only customs?

[rugged idol]

yea

[compact sapphire]

odd ill keep n eye out for that

[quasi notch]

My game is freezing up every time someone shoots at me. any advice on how to fix?

[compact sapphire]

is ur binural aduio off

[quasi notch]

I turned it off yesterday after someone said to do it to fix it, but its done nothing

ive ha dthis issue since last wipe tho and found nothing at all to fix it, hoping it would have been fixed by now

[idle wasp]

Hi my Tarkov has been crashing when I extract for some reason

Should I do integrity check?

[compact sapphire]

amd?

[compact sapphire]

tbh it dosent hurt

[idle wasp]

Ok

[quasi notch]

processor is, graphics card is nvidia

[compact sapphire]

odd give me a few more minutes ping me if i dont reposng

[compact sapphire]

how much ram and how old is ur cpi oh odd question but are u using usb for head set

[quasi notch]

32GB ram, AMD Ryzen 5 3600XT 6-Core, PC bvuild itself is only just over a year old - graphics card is 3060 TI

[compact sapphire]

lower all setting to minimal and go into a fake raid it shouldnt be a cpu or a gpu problem cuz ur shits pretty decent but its worth checking out

OK ANYONE ELSE GOT SOMETHING??

[vivid briar]

Anyone know why muzzle flashes make my game stutter? Literally makes fights impossible for me

[compact sapphire]

ah we are just on that topic but just muzzle flashes?

[vivid briar]

Yup

Nothing else makes my game stutter

[compact sapphire]

amu gpu?

TArkov does not like amu products for some reason rn

[vivid briar]

Nope

Health care privacy part 1 - you can only mark 3 of 4 it doesnt allow you to place it on the fourth..

[high bay]

Im getting 200 ping on singapore and asia but I live in taiwan. Any fixes?

[velvet sandal]

I got amd cpu and gpu and got stutters frustrated as hell.

[valid flame]

[compact sapphire]

do you have any servers that below the threshhold of ping?

[compact sapphire]

f it died

[high bay]

yes china but thats still 80-110 ping

on the launcher asia is the lowest ping at like 40 but in game i get 200

[valid flame]

But why did it die

[compact sapphire]

mate your just gonna have to play it

[compact sapphire]

nikita dont know how to make game

[compact sapphire]

tbh just find the lowest ones you have and keep trying different servers till u find a ping thats decent thats all the info i have just google and see what comes up

[prisma apex]

My ping always fluctuates between 30 and 140. Why? It didn't do that before the update.

[compact sapphire]

https://www.escapefromtarkov.com/support/knowledge/432 you can try this idk it itll work or not

[velvet sandal]

I will check when I am at home thanks

[compact sapphire]

servers probably dieing atm if it persist after a week or 2 into wipe could be a wifi problem still player able tho no?

[night gulch]

whats the hotkey to move items from stash to a bag, ctrl just moves it to character instead of the bag

[steep fossil]

same 😄

[valid flame]

I've had it on customs twice and that was on Streets but Streets runs like shit for me anyway

Just those two maps have had multiple runs on Woods no issues

[steep fossil]

wtf is wrong with tarkov it crashes for me almost all second games

[valid flame]

Customs was twice near the bridge before construction / store and once inside Garage

[steep fossil]

i was throwing nade and i crashed 😄

[compact sapphire]

memory leak prolly but do you have the ram cleaner on?

[steep fossil]

whats ram cleaner ?

[compact sapphire]

its in the tarkov settings some wjere make sure its on

[steep fossil]

ok ty

its in the graphics ?

ah i founded it

[astral onyx]

does anyone have experience setting up gsync? Haven't used it but recently i tried it out works wonders in other games but in tarkov it just seems wrong, idk if I need Vsync on or off ingame, tried nvidia reflex options too but the game doesnt really seem to like it

[compact sapphire]

u got bad frames or what

[prisma apex]

You know why? It is still like that for me.

[astral onyx]

no just looks choppy with it on and tearing without it

I have 120+ frames on all maps

[compact sapphire]

vsync prolly then if it dosent hinder frames

[steep fossil]

@compact sapphire it still crashed 😄 after i killed someone

[compact sapphire]

odd how much ram u got

[steep fossil]

16

[night gulch]

whats the hotkey to move items from stash to a bag, ctrl just moves it to character instead of the bag

[compact sapphire]

its gonne fill top to bottom

[compact sapphire]

weird i couldnt tell you, give me a few mins

[compact sapphire]

certain items will go in bag and certain items will go in rig just take off rig then fill back pack, why do you ask?

[compact sapphire]

clear cache and intergity check game

[thin skiff]

I cant log into the tarkov website and when it says to request the code i never recieve the email.

its stuck on verification

please help

[compact sapphire]

how long has it passed since it said chk email? make sure its not in spam and make sure its right email

[thin skiff]

10pm and every hour since. I send the code a million times and even tried to reset my password but i dont get the email. I typed it correctly too

on my launcher i can log in fine but when i go to the website it asks to autheticate

and i cant recieve the emails

[compact sapphire]

make a sipport ticket wwith bsg and maybe for some god unkown reason make sure bsg email is not blocked

@steep fossil lmk if ut works

[thin skiff]

how can i make sure that i didnt do that? and where to make the ticket

[steep fossil]

ok i will after this run

[compact sapphire]

go to email and some where should be a block email addys chk in there and bsg has a support page in there website dont know the def location give me 2 mins

@thin skiff go to website then support then contact support

[torpid elbow]

Any1 taking 10+ mins to get into any scav raid?

[vivid briar]

I upgraded my GPU from 1050ti to RX6600 and my performance is worse with the new GPU,struggling to hit 60 fps on any map and I have stuttering issues too.Tried many youtube fixes but nothing helped.Does any1 know what do I need to do to fix this?

[compact sapphire]

chk if binural audio is on its stutters everyone tunr it off

[crimson lance]

Both scav and pmc it takes a while to get into raid

[compact sapphire]

chaneg map see if it helps probaly servers are shitting themselves

[vivid briar]

It was enabled,gonna test now with the setting off

[summer cairn]

pmc solo takes 8-10 mins for me eu scav 8-14 mins eu that is normal because servers

[crimson lance]

^

[compact sapphire]

yea thats been shutting down everyone

#community-support message

[vivid briar]

damn jaeger didnt work for me too

[summer cairn]

keep in mind sounds are new so expect bugs like binural audio setting droping anybody's fps + double sound bug

[summer cairn]

just go to raid and cancel it will update your stash and traders

[compact sapphire]

fr?

[summer cairn]

?

[compact sapphire]

that works? lol everyone has been having problems with that no one knows the answer

[potent lark]

what do you mean cancel it ?

[compact sapphire]

start a raid then hit cancel lmk if it works

[swift parcel]

Guys i need help. When i load into a raid my PC starts dying for 2-3 min and cant do anything and when its done i get kicked out of a lobby. i physically cant do anything about it cause i cant make contact with my pc in that time.

[summer cairn]

yeah when you go to raid there matching phase at which you can cancel to reload your stash and traders

[vivid briar]

I went to a raid and died afterwards does that cancel the quest item?

[summer cairn]

check if you have on binural audio if yes then trun off

[summer cairn]

oh yes some quest like picking up inraid quest items and stuff will be gone

[compact sapphire]

intgrity chk game

[royal oak]

Is there any way at all to connect to a streets raid with 16 GB of RAM

[vivid briar]

🥲 well fuck

[compact sapphire]

yes pick up item and imeditaly turn it in

[summer cairn]

yes for me is 35-60 fps depends on where you go but pity much 30+ fps anywhere

[compact sapphire]

if u die u lose item

[potent lark]

@summer cairn i did start to join a raid cancel when the matching came but jaer is still locked

[royal oak]

i just keep gettting "lost connection to the server" over and over

[summer cairn]

check laucher servers list + expect servers to die sometimes

[royal oak]

this lost connection stuff is the same thing that happened to me when lighthouse released

[compact sapphire]

intergirty chk game

[summer cairn]

you need to do quest to unlock it

[royal oak]

it's not my servers, they are all fine

[honest phoenix]

it won't let me

[compact sapphire]

y not?

[honest phoenix]

it's greyed out for some reason

[potent lark]

@summer cairn i alr completed the quest for it, it showing even in the history that i did

[summer cairn]

turn off game

[summer cairn]

mechenic ?

and did you trun in letter

[potent lark]

@summer cairn yeah INtroduction

[kind adder]

hello, someone has the same bug? I completed the task for Jaeger (Introduction) but Jaeger is not unlocked...

[compact sapphire]

#community-support message

[summer cairn]

probaly server thing maybe ...

sometimes can happen just wait a bit

[compact sapphire]

stop update exit launcher and run as admin

[honest phoenix]

Yall got an activation code?

[honest phoenix]

I tired that

[velvet sandal]

You restarted the game?

[kind adder]

i was yesterday,

[summer cairn]

problem for server is that everyone tries to do that quest at same time

[velvet sandal]

Weird xd

[potent lark]

@summer cairn the prob is that i dont know if it makes any sense to play if they maybe reset the accounts with the jaeger bug

[summer cairn]

so expect server don't respond

[potent lark]

i also have the bug since yesterday

[summer cairn]

no just wait

[kind adder]

ok

[summer cairn]

well depends on you but i would just wait and do other stuff

[cobalt onyx]

cant walk around without stuttering every 10 seconds. i have all my settings turn to low, binaural audio off, and latest gpu drivers. any fixes?

[lean holly]

terapist healing after raid does not work, takes money but does not heal you

[high bay]

what specs

[cobalt onyx]

r7 2700x rtx 2060 16gb ram

[paper finch]

Anybody else getting disconnected mid raid and then cant join back?

[river umbra]

Completed mechanics Introduction quest but not unlocked jäger any fixes to this bug

[high bay]

cpu problem most likely

[cobalt onyx]

never happened last wipe

[kind adder]

same to me..

[thin skiff]

Everyone online says they don’t reply to support tickets

[north current]

Should i activate game mode and gpu scheduling on window 10?

[royal oak]

Apparently Streets can utilize up to 20GB of RAM so it might be a RAM issue

[summer cairn]

probaly ram as tarkov likes to eat it up

[cobalt onyx]

i dont play streets, only played woods and shoreline this wipe

[royal oak]

those ones shouldnt be a problem

only lighthouse and streets, so i'd go with the CPU then like kinezzar said

[compact sapphire]

@thin skiff wtf that's stupid

[thin skiff]

The issue is that I’m not recieving the code that they send

Apparently it’s been an issue for months

[royal oak]

this is also an issue every wipe and every time there are drops

so you got a double doozy right now

[thin skiff]

So do I just wait?

[royal oak]

I'm probably not the best one to answer that as I have not had to put in a support ticket yet

[thin skiff]

I can log into the launcher just fine and I did when this morning with no issues

It’s just I can’t access my account on the website, change my password, even look at my account bc I can’t get pass the auth screen

[royal oak]

i just see a lot of people with that same issue at the start of wipes

[thin skiff]

You have the same issue?

[summer cairn]

btw do you trun on binural audio if so disable it there is problems with that

[cobalt onyx]

i have it off

[paper finch]

im literally going insane i lost my eighth kit now due to that garbage

[royal oak]

i have not. also make sure the email isnt being sent to spam

[thin skiff]

Alr did

[summer cairn]

did you check your cpu and gpu work lound download msi afterburner to check stuff up ... maybe stuff are dieing on your end and also upgrade ram isn't that expensive well in my crountry it isn;'t

[high bay]

does anyone how to fix nonsmooth screen tearingish gameplay

[torpid elbow]

IS ANY1 ELSE UNABLE TO GET INTO SCAV RAIDS? LIKE IT TAKES AGES

[cobalt onyx]

my cpu stays at a 4ghz clock and my gpu is overclocked by 200 mhz

[high bay]

im getting like 70-90 fps but it feels so choppy

[cobalt onyx]

u mean ur just randomly freezing every once in a while?

[high bay]

no

[cobalt onyx]

vsync fixes literal screen tear

[high bay]

i tried it it kinda works but not really

[summer cairn]

btw if you having fps problems trun off binaural audio if does't fix well idk

[gentle ridge]

why cant i load streets of tarkov? iv got an i7 and a RTX 2080ti anyone got any ideas? i just get stuck on awaiting session start

[paper finch]

Are you german by any chance?

Its sometimes because you have the newer IPv6 enabled, but dusty tarkov servers dont support IPv6 only IPv4

,

[wise steppe]

I got this error, everythime i want to connect to a game:

Game aborted. Try reconnect.

Can anybody help me?

[gentle ridge]

nah im english

[gentle ridge]

how to i change it top that

[paper finch]

You should check if your provider even enabled IPv6

[rapid ivy]

why the heck is my 2080 temp 80c on matching?

[lean pecan]

I have lost my access to my email, and i cant get into EFT homepage because it needs verification. I have tried to get in contact with BSG through my new email, but no reply at all. What can i do? I would love to get the twitch drops and my new year gift.

[rapid ivy]

and in gameplay its just 58c

[neat badge]

Hey, i've been getting the "Server connection lost" message in pretty much 80% of my raids since the wipe before this one. Im not sure whats going on because tarkov is the only game i play in which i have these connection issues.
Is this a known issue or something on my part?

Are there fixes besides restarting Router etc? Ive tried that and nothing changed

[soft owl]

I get mad FPS loss any tips on how to get higher FPS?

[amber willow]

maunal server selection in the launcher?

[amber willow]

turn off binaural

[soft owl]

How does that help?

[amber willow]

well i can also suggest getting a better pc but that won't be of much help, will it?

[soft owl]

Yeah but how does it help

[amber willow]

binaural is fuqqd this patch, for most people it cuts fps by half

[neat badge]

I put it on automatic server selection now. Ill give it a try

thanks

[nocturne raven]

If anyone has a solution to @wise steppe or @soft owl poblems, i would love to hear it too.
About 1 years ago i played tarkov on worde internet and worser pc, yet it worked fine. Since then i upgraded both internet & PC and i have these disconnect issues. I did some test raids before the update and still had the issues. Thought update would magically fix those but didn't. Ran some packet loss analysis tools and those never showed packet loss. Any and all suggestions are welcome.

[soft owl]

Idk I'm a monkey brain

This game was always dogshit but idk I started to get sexually attracted to the game

[lean pecan]

Is there anyway to @ the BSG crew?

[neat badge]

Got kicked again, unlucky

[soft owl]

Yo I'm getting 70-100 FPS now wdf thx

[amber willow]

cheers

[tawdry hornet]

Anybody has poor performance after the update?

Oh I've seen just now

[amber willow]

read up

yeah XD

[tawdry hornet]

fucking hell if that actually works

[acoustic stirrup]

it works so well

turn of that shitty sound and u will run it like butter

[vivid briar]

Anyone know why my fps is 30 it was bad last wipe before the update but this is on next level bad I’m not getting my extra 10

[amber willow]

READ UP

[obtuse glade]

Is streets terribly optimized or is there something I can do to increase my frames?

[thorny gulch]

what map is this key for?

[obsidian bronze]

streets

[vivid briar]

What’s the best graphics settings for these specs? Processor 11th Gen Intel(R) Core(TM) i7-11370H @ 3.30GHz 3.30 GHz
Installed RAM 40.0 GB (39.7 GB usable)
Gpu Nividia RTX 3060

[willow reef]

okay question does anyone know by any chance if bsg is planning on fixxing binaural audio and when cause i have been trolled by normal audio like 5 times now

i cant even hear if they left right up down far or close everything sounds the same

[frank gazelle]

Hello people, I have a question, I bought the game in the standard version and I realize that every time I try to play I have +180 ping... I checked the region and I realize that it is in the US and on the server Sao Paulo I have +50 ping nothing else, but it won't let me use that location

this is the region i have

According to this information I should be able to launch the game from LATAM

Any moderator that can clear my doubts about why I can't use the Sao Paulo server?

[vivid briar]

How long does it take just to get into factory holy

[proven swan]

How do you get adars? skier doesnt sell em

[solid gorge]

Died upon loading into raid late to nothing

[vivid briar]

Anyone got reccomended settings for these specs What’s the best graphics settings for these specs? Processor 11th Gen Intel(R) Core(TM) i7-11370H @ 3.30GHz 3.30 GHz
Installed RAM 40.0 GB (39.7 GB usable)
Gpu Nividia RTX 3060

[wary wasp]

yes its happen to me too after I enabled the Binaural Audio and it consume the CPU to high usage
for now trun it off and wait for hot fix from the Dev

[graceful valley]

I'm not getting anything sorted from the support page been over 24hr since my last reply can any1 here help me

Basically the launcher is not sending me the verification email to log in been over a week now since I last played

[floral aurora]

anyone eu west able to scav

[solid gorge]

does logging in on the website work for u

[arctic quail]

The launcher won't update, or download the game at all, only does an integrity check. Thoughts?

[solid gorge]

reinstall game L + bozo 🥹

[arctic quail]

It won't download the game, hence why I can't do a fresh install

[solid gorge]

reinstall launcher

[arctic quail]

Doesn't help either

[graceful valley]

Yes I can log in on website fine all the emails come through with that just nothing on the launcher

[arctic quail]

Went through this with the last patch, and I had to get the up to date game from battlestate, in a zip file

[graceful valley]

Battlestate aren't replying tho been 2 days now with no reply and the last message just said I need to wait

How long am I soposed to wait to play a game I paid over 120gbp for its terrible service

[velvet sandal]

Doesn't work still have sometimes low fps and stuttering frames

[arctic quail]

I'm running an Nvidia gpu, but I had stuttering and other issues like that, but my settings were too low, not using enough GPU memory. Try upping the settings a bit

[winter flicker]

is there any site that can track my quests , and show them in-map ,, like tarkov tools "closed".

[desert sinew]

whats min req for streets from tarkov

[nimble vale]

Anyone had any luck fixing bugged jaeger?

[velvet sandal]

I have AMD processor and gpu xd

[arctic quail]

Which CPU and GPU?

[velvet sandal]

CPU AMD Ryzen 5 3600 6-core
GPU AMD RADEON RX 5700XT

[arctic quail]

Have you tried having task manager open on another monitor while you're playing, and watching memory usage on both?

[velvet sandal]

Looks good so idk

[arctic quail]

Also I only have a 6700k and a 2070 super, so we're pretty equal

[exotic condor]

nope he still locked for me

[gloomy bridge]

is the binaural sound broken?

[arctic quail]

As far as I can tell from what people are saying in here

[quick cipher]

for a lot of ppl yeah and apparently it can make your game run worse, so try disabling it and restarting your game, ive noticed shadow quality impacts your performance a lot more this wipe even with a good gpu

[gloomy bridge]

yh i have it turned off.. yday i had it on and the airdrop plane flew over without any sound, as well as other sounds not working too..

[stiff kite]

Sup

@quiet summit anything you need from me? Specs or anything?

[gloomy bridge]

anyone else got tips to increase fps? i followed what a guy said in a post on the eft reddit and went frrom 70-80 fps to high 90s- 110 roughly.. jw if i'll even get anything beyond that if ive only got 3070 and ryzen 5 3600x 32 GB Ram

[quiet summit]

Do you have Nvidia Armory?

asdf/j;kas;df

nvidia armory

lmfao

I mean Armory for your AMD

[stiff kite]

I have not tried the armory thing, thought it was ROG STRIX only

[quiet summit]

Do you have Armory?

[stiff kite]

Nope

[quiet summit]

If not then you just have to do it manually

Ok

Go to your mobo website

[stiff kite]

Ah

[quiet summit]

update your chipset drivers

It should fix it for most people

[stiff kite]

Theres a bit of a problem with that

[hardy jacinth]

Everytime I load into Streets, My PC blue screens to Memory Heap Corruption or something. Tarkov has been unplayable since wipe, anyone having similar issues, or know of a fix? Thanks in advance.

[stiff kite]

I have a laptop, and the website doesnt list chipset drivers

[quiet summit]

What kind of laptop?

[stiff kite]

https://support.hp.com/gb-en/drivers/selfservice/hp-15.6-inch-laptop-pc-15-e2000/2100372089/model/2100376551

[cyan zodiac]

my friend cant install tarkov we need help

[quiet summit]

Specifics

Can't install"

Isn't telling us much

[cyan zodiac]

folder is not empty

[quiet summit]

Send a screenshot

[stiff kite]

Theirs SSD Drivers, WLAN & bluetooth, Graphics and everything but chipset

[arctic quail]

Same, mine won't update or install from the launcher

[quiet summit]

Can you create a new folder

c:\Tarkov

[cyan zodiac]

weve tried that

[quiet summit]

What happens when you hit Continue?

[arctic quail]

Same

[cyan zodiac]

wait we are retyring

same thing happens

[spark vessel]

how long do i have to wait to contact discord mod mail if i dont get a reply from support

[stiff kite]

I will try and install Armoury Crate and see if that makes a difference

[quiet summit]

Modmail is only for Discord issues, we cannot help with account issues

I'll take a look later.

[quiet summit]

I can't find your mobo lol

[stiff kite]

Yeah...

[cyan zodiac]

we still need help

[stiff kite]

I have it on a specslist somewhere

https://hwbot.org/hardware/motherboard/887a/

[hardy jacinth]

Should I contact support for my blue screen issue? I have no idea what is causing tarkov to blue screen my pc.

[stiff kite]

Hewlett-Packard 887A

[quiet summit]

I've never seen someone spell out HP

lol

[stiff kite]

Lel

Looks like tarkov isnt supported by proprietary hardware

I heard i can do something with MIP streaming to cut the time down to like 4 mins

[quiet summit]

Oh, you're using integrated graphics

[stiff kite]

yeah, its playable though

35fps average 720p 😅

[quiet summit]

Try launching launcher in Admin mode

[vivid briar]

What is the best graphics settings for these specs What’s the best graphics settings for these specs? Processor 11th Gen Intel(R) Core(TM) i7-11370H @ 3.30GHz 3.30 GHz
Installed RAM 40.0 GB (39.7 GB usable)
Gpu Nividia RTX 3060

[quiet summit]

I don't know.

[stiff kite]

There is no best graphics settings

[quiet summit]

Mileage may vary for everyone

[cunning shell]

is there a streets map

[quiet summit]

Some people find better synergy with different graphic mixes

Yes

[vivid briar]

I’m just confused though I have everything on medium and getting 40 fps in woods

[stiff kite]

What resolution

[quiet summit]

Try and disable Binaural audio

[vivid briar]

Already have

[hot locust]

It's an Unity game, performance can be patchy at best

[vivid briar]

1920x1080

[stiff kite]

You getting the same FPS as me on my APU

Difference is i havent actually been able to load in yet

[vivid briar]

lol

[stiff kite]

I thought buying EOD would allow me to play the game!

[vivid briar]

I honestly don’t know if Tarkov is using my gpu anyway to check?

[cyan zodiac]

still not working

[stiff kite]

It definitely is lol

[ashen shard]

Is it a new sound system or is it just the upgrade that makes everything unlocalizable with sound?

[stiff kite]

Intel IGPU wouldnt even sustain 5fps

[sour tundra]

Is there any chance to contact support personel via discord?

[quiet summit]

There's issues with some people not working as intended, this is known.

Please check your DMs.

[ashen shard]

has this been recently? I havent played since August

[stiff kite]

Before i go, is there any known fix without chipset drivers? or am i doomed

[quiet summit]

Yes, Kizumi.

[stiff kite]

Looks like i need to buy a new PC to play tarkov :D

[quiet summit]

https://www.reddit.com/r/EscapefromTarkov/comments/rlof6z/comment/hqcjlsb/?utm_source=share&utm_medium=web2x&context=3

https://www.reddit.com/r/EscapefromTarkov/comments/rlof6z/loading_loot_slow_fix/

Try those two

First link first

Then second

[quiet summit]

What do you mean?

[stiff kite]

I disabled Useplatformclock

[cunning shell]

tarkov freezes my entire pc and i have to hold the power button down to restart, only game i have this problem with

[stiff kite]

yeah ive done both of these already

[sour tundra]

i got this support request "Processing", its been like that for like 6 hours about my launcher login and i would really like to play and get going and is there a way to speed it up

[quiet summit]

That is all I have then, unfortunately

You'll have to submit a ticket via the Tarkov website.

[stiff kite]

All good, not your fault

Dont think thats going to get anywhere anyway

[quiet summit]

Can you please send a screenshot?

[quiet summit]

The tickets get replied to almost all the time

Just

This being wipe

Probably a long time

lol

[stiff kite]

Yeah its alright. I dont really want to bother waiting for them to just tell me i need to get chipset drivers

[quiet summit]

I am not Official BSG support

They may ask you to do something else

[stiff kite]

Is there any reason i cant change MIP streaming values?

My PMC is in a raid currently

[quiet summit]

I do not play with MIP streaming, I'm insure.

[stiff kite]

Alright, thanks for your time.

[sour tundra]

did send you a dm screenshot

[quiet summit]

I cannot handle account issues here

[cyan zodiac]

when he now presses download it js loads and stops

[quiet summit]

You have to wait for Support.

[quiet summit]

You said you launched as admin?

[quiet charm]

30 fps on every map heko

[vivid briar]

How do I check what apps are using my gpu?

[cyan zodiac]

yep

[quiet summit]

Task Manager

[quiet summit]

Try and disable antivirus/windows defender for the timebeing

If it does not work, I do not have any answers for you unfortunately.

[sour tundra]

can be purely on server end, i got good servers and bad servers yesterday. my ping was fine but server ping was high

[ancient plank]

i think my scav runs are broken, i cannot get into a scav game on EUN, i am waiting for 8+ mins and nothing on maps like customs/factory/streets, any help?

i hate that we have to be limited to one eu region

[vivid briar]

Rookie numbers

[uneven echo]

There's an idea that Standard edition just has worse queue than other editions
My friend on LBE doesn't get this timeouts, but for some reason I do

[ancient plank]

really? the client was ultra bugged yesterday

[vivid briar]

That’s impossible isn’t it it’s all linked not separate

[ancient plank]

they could have hidden priority values but they dont market them

[arctic quail]

Anyone want to just zip their game files and send them over? lol

faster than waiting for support

[vivid briar]

Got into woods finally

[uneven echo]

It's just an asumption tho
Even streamers get netlags
But I've never seen any LBE player get timeouts

[arctic quail]

Can't update, can't do a fresh install, can't get a response from support

Launcher will not let me update, only an integrity check, then back to looking at the update button

[hardy jacinth]

Anyone else experiencing blue screens from loading into Streets map?

[sour tundra]

would like to play but i cannot login to launcher because i updated my bios this morning and email verification goes to my old email and not into my new one 😄 i just have to keep waiting a response from support, been "Processing" for 6+ hours.

[quiet charm]

yea every map is 30 fps its so mid

[uneven echo]

Would be good if my asumption's wrong
But it would be reasonable that people who payed more get better connection

[vivid briar]

I got good connections yesterday

[sour tundra]

i have EOD and i get dc'd sometimes. atleast yesterday i just got into bad servers

[quiet summit]

@cyan zodiac @arctic quail

#community-support message

[arctic quail]

Massive thanks

[river umbra]

I HAVE COMPLETED MY INTRODUCTION QUEST ITS BEEN Nearly 24hours and still no jäger i can’t reset my acc until the 9th of jan is there a fix for this or what

[quiet summit]

No problem.

[quiet summit]

You will need to submit a ticket to support via the website/profile

Please open a #discord-mod-mail

I'll speak to you there.

[river umbra]

I have opened one but can’t figure out how to tag you @quiet summit

[quiet summit]

You do not need to tag me

Just type

[river umbra]

Can you see it?

[vivid briar]

anyone else having stutter and weird audio bug since wipe ?

[quiet summit]

What sort of audio bugs?

[low mason]

Some people said if I take graphics up to medium not only my CPU and ram will be used but gpu too so i will get more fps is this true?

[jovial briar]

cool info box but it doesnt disappear ^^

[green quest]

FIX ur fucking game holy fuck

[quiet summit]

Could, potentially

[quiet summit]

Try and go to a trader, hover over your backpack, and go back to stash?

[low mason]

Ok i will try it thank you

[jovial briar]

That's exactly what I did but the bo sticks to the mouse

[quiet summit]

Weird, it doesn't persist through a game restart does it?

[hollow sparrow]

Why is the game audio so bad

[jovial briar]

A game restart should fix it and queuing for a raid also did

[quiet summit]

Ok good to know, thanks.

[jovial briar]

Binaural audio has issues, uncheck in your settings and restart tarkov

[graceful valley]

I've fixed it no thanks to battlestate

[hollow sparrow]

I removed binaural sound and restarted. I still sound like my head is in a bell. Cannot pinpoint sound at all.

[vivid briar]

i'm hearing everything dubble for a split second and there is also anoying rattling. and when i shoot the framerate drops immensly

[quiet summit]

Disable Binaural audio, it should fix most of your issues.

[hollow sparrow]

I died to a scav on woods because I cannot tell where shots are coming from. I cannot hear footsteps, I cannot even hear distant shots. Just muffled and comes from all directions

[stray walrus]

is anyone else having this problem this morning can anyone help?

[vivid briar]

is that an in-game setting ?

[quiet summit]

Correct

[vivid briar]

ok i will try, thanks

[quiet summit]

Please double check your login email and password.

[stray walrus]

yes i have

[gusty sky]

My tarkov keeps crashing this wipe and I don't know what the issue is. It's the unity crash handler type crash :(

[sour tundra]

@quiet summit anyway speeding up support request? did send you a screenshot in pm, dont want to share it here

[quiet summit]

There are users other than yourself that are having issues with that

Footsteps in directions they shouldn't be, stuff like that

[quiet summit]

It could be a ram thing

What's your memory usage looking like?

[gusty sky]

50% usually

[granite vault]

The second i load in i get server connection error and i tried every fix i found but i still keep getting server connection error the second i load into the raid

[quiet summit]

Try this

On your launcher, clear your cache, then run an integrity check. After that, on your Nvidia control panel ; hit 3D settings, go to your power management mode and change it to prefer "maximum performance" then hit save.
https://forum.escapefromtarkov.com/topic/163201-unity-crash-fix/

[quiet summit]

Try a different region on your launcher

[hollow sparrow]

I’m aware. They should probably fix their audio, Idk. I posted on here hoping for a magic fix but honestly didn’t think there was one.

[quiet summit]

I responded to you

I cannot do anything about account issues here

You just have to wait for support to respond

[granite vault]

tried 15 different servers and it happened on all of them

[quiet summit]

That's.. What they're doing.

Testing audio.

?

lol

[quiet summit]

Are you on a VPN?

[granite vault]

No

[quiet summit]

I don't have any fixes for that unfortunately

You'll have to reach out to support for that one

[granite vault]

already did i was hoping some1 else had the same issue here and can help me

[vivid briar]

you're a legend, it worked, thank you!!

[quiet summit]

Fantastic, good luck!

[bitter gate]

Hey does someone have an idea what to do, if th E-Mail verification code doesn't come along? I can't verify my account otherwise.

Thanks in forward ! 🙂

[quiet summit]

!ar I do not have a solution for that.

Only thing is if you're on a VPN

That may mess with it

[unique brook]

should i be using mip streaming?

[quiet summit]

You should test with it on and off.

[quiet summit]

How long has it been since you sent?

[bitter gate]

i tried yesterday 5 times and today again, already wrote the support yesterday, but no answears yet

[quiet summit]

Yeah, support is backed up as you can imagine.

[bitter gate]

yeah thats what i thought ^^

[quiet summit]

Unfortunately as for account issues, your only avenue of approach is official support

[bitter gate]

well thanks anyway for ur time 🙂

so i will keep waiting ^^

[upbeat remnant]

the desync is so terrible this wipe, anyone else experiencing that?

[acoustic anchor]

i711000 16 gb ram rtx 3070, iv done everything suggested to stop micro stutters, and still nothing...... DO i need to buy more ram or what????

iv done page file increase all that bullshit i have a four thousand dollar pc all i wanna do is play the game

[obsidian zenith]

Hello soldiers, what should I do my acc was stolen and i want got it back bot suport gmail does not answer?

[hexed gale]

Getting bluescreen everytime I get into a raid, updated drivers and reinstalled the game. Anyone knows a possible solution?

[tribal niche]

Just bought the game, verified my email and now when I try to login through the launcher I don't get a verification code, anyone know what I did wrong?

[hexed gale]

checked spam and trash?

[tribal niche]

yup, not getting mails

[brave pollen]

Does anyone else's game have an Echo? For me every sound in the game is playing twice

[calm oak]

tja

[hexed gale]

Tja Gontos Eu

[worldly dove]

scavs load infinitely

[tribal niche]

I tried resetting my password, received that email, changed the password and tried again but not getting the verification code still

[hexed gale]

How long u waited for?

[vivid zodiac]

hey can anyone give me a hand, whenever i try to load into a raid, as soon as i find one my PC bluescreens and I get a "kernel mode heap corruption" error
I've had this issue for some time now

[west aspen]

Anyone still having crazy long wait times?

[vivid zodiac]

yeah, i think its just early wipe

[hexed gale]

@west aspen yes sir

[honest sedge]

why cant i turn this in for gunsmith part 1?

[obsidian zenith]

Durability

[honest sedge]

how much is it supposed to be

[hexed gale]

i think 65 and above

it prob says in the quest

[honest sedge]

oh alright thanks

[quiet summit]

@tough tendon Please do not send personal information here. You're on a server with 350,000+ people.

[nimble dust]

Having a really annoying bug where the game crashes on launch. Shows the bottom text/logos then immediately blue wheel. Had the same issue yesterday but the game started working after I turned off my Geforce overlay. Did the same today but it hasn't fixed it. Anybody else having the same issue?

[quiet summit]

Open a #discord-mod-mail

[tough tendon]

Srry, thanks

[quiet summit]

Do you have a screenshot?

[nimble dust]

(Faded because of the error message)

[tough tendon]

Do you have the official battlestate support email?

[quiet summit]

[e-mail]

[tough tendon]

Thanks

[nimble dust]

2022-12-29 14:54:44.481 +00:00|0.13.0.0.21469|Info|application|Application awaken, updateQueue:'Update'
2022-12-29 14:54:44.489 +00:00|0.13.0.0.21469|Info|application|Assert.raiseExceptions:'True'
2022-12-29 14:54:44.489 +00:00|0.13.0.0.21469|Info|application|Application obfuscation succeed.
2022-12-29 14:54:50.742 +00:00|0.13.0.0.21469|Info|application|driveType:SSD swapDriveType:SSD
2022-12-29 14:54:52.124 +00:00|0.13.0.0.21469|Info|application|NVIDIA Reflex is available on this machine, Status: NvReflex_OK.

[quiet summit]

Sure thing

[quiet summit]

Navigate to the following directory
C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

Make sure those files are not read only

Try and also launch launcher in admin mode

[tribal niche]

Anyone know a fix/having the same problem?