#community-support

1 messages ยท Page 22 of 1

dense sparrow
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giga chad

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unlcuky mf got molested by me not him

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his insurance will be happy:

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atleast he is getting his koround back

quiet summit
tiny girder
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so any tricks to actually loading into an online raid these days?

surreal orchid
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I bought the game yesterday and I still have not received the download for the game. My paypal is also stuck on pending.

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what can i do because xsolla wont help nor will tarkov support help

quiet summit
surreal orchid
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no

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but its paid for

quiet summit
surreal orchid
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ive done that but I dont have a transaction id

quiet summit
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Work with them

surreal orchid
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ok

quiet summit
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You can make an account and use their live support

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If you wish to do so

surreal orchid
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ok I will do that. Thx for your help

quiet summit
spark remnant
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anyone getting big lag spikes after this recent update?

chilly barn
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is anyone able to tell me how i can get around error 206 and 214, i cannot log in and every solution i have seen online has not helped yet

chilly barn
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I try to log in and it tells me one of the two

slim spruce
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what error message?

chilly barn
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I'll take ss

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i cant anymore i now recieved error 213 for first time

slim spruce
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What are the messages, not error numbers?

chilly barn
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either to re do the picture quiz or wrong account details

slim spruce
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Are you on a VPN?

chilly barn
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no

slim spruce
chilly barn
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yes

slim spruce
chilly barn
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maybe yesterday or two days ago

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i tried to google the issue and emailed support but still have come up with nothing

slim spruce
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What other error messages?

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if you can remember

chilly barn
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i just have had the 3 so far, the two i told you and the one in the ss i just send

slim spruce
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Can you do the captcha?

chilly barn
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i cant right now i have to wait about an hour to try again but I have done it more than 5 times now

slim spruce
chilly barn
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yes already did it maybe 3 times now if not twice

slim spruce
chilly barn
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tried that aswell

normal heath
vivid briar
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i used to get that daily

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i just ignored it or restarted tarkov

honest cairn
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9 minutes

vivid briar
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what am i supposed to do if i forgot my password and when i go to reset password its not sending anything to my email

vivid briar
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its not there

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and its been over 30 minutes

quiet summit
vivid briar
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they never respond with helpful emails they just say the same exact stuff you can find on the site and i have tried all of that

quiet summit
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Only Battlestate support can solve any account issues

vivid briar
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im 80%confident that its their email service just isnt sending those type of emails rn

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cause its happened before

fair vale
vivid briar
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cant log into my account

fair vale
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yh same

vivid briar
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dangg rip

fair vale
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anyone gonna like help

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nm it just fixed itself

slim spruce
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You guys good?@fair vale@vivid briar

fair vale
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Yeah it fixed itself

slim spruce
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๐Ÿ‘

twilit quail
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Hey there! Can anyone help me figure out why my game is crashing?

slim spruce
twilit quail
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3 different scenarios, In loading screen, 5 minutes into the raid or just when I am about to get into the raid (countdown finishes for start of the raid),
For the loading screen, my whole pc freezes and I need to restart the PC (can't even open task manager).
When I am in the raid I get the error that RatBowl screen shot a few messages up in this channel.
Lastly for the countdown (this one happened just a few times) I need to exit the game via Alt+F4.

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What I did:

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Integrity check on my game files
Checked my free disk space, make sure it has enough page file space
Updated my drivers
Don't have antivirus or other apps that could harm performance to it

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What I have in my PC:
AMD 6600 XT
Ryzen 5 2600X
16 GB RAM DDR4 at 2400
1 TB SSD M.2 (Where the game is)

slim spruce
# twilit quail What I have in my PC: AMD 6600 XT Ryzen 5 2600X 16 GB RAM DDR4 at 2400 1 TB SSD ...

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

twilit quail
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Okay will try

iron frost
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is there any plans on fixing birdeye's double shot or no?

raven sphinx
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anyone else getting an audio glitch when you ads and fire the volume shoots up to critical mass until you stop aiming???

twilit quail
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Thanks man I think it fixed it@slim spruce

slim spruce
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๐Ÿ™‚

wet aurora
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Why does tarkov say that it takes up 29gb when actually I cannot even download it with 40gb remaining, wtf. It downloads fine, but when it unpacks it goes way over 29gb.

slim spruce
wet aurora
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Great...

wet aurora
# wet aurora Why does tarkov say that it takes up 29gb when actually I cannot even download i...

What I have done is that I downloaded the launcher on another partition. Then I let the game download, unpack and do it's thing until I did not have anymore storage space on the disk. Then I deleted the TEMP files (BSG Launcher) from the download pathway, and restarted the launcher itself. This makes the launcher assume the game is broken and tries to repair it, meaning I only download and unpack missing assets after which they delete themselves. I hope it will work just fine in game.

slim spruce
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what zip did you delete?

wet aurora
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The Zip that is called Battlestate games launcher which is 17gb

slim spruce
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There is no such thing to my knowledge

wet aurora
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In the download folder of the game, not the launcher folder

slim spruce
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The temporary files are stored in a folder called TEMP in the launcher folder.

wet aurora
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Yes sorry, not the zip, the TEMP files

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I am good on space now and the game says "play". Wish me luck :)))

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Game working ๐Ÿ™‚

slim spruce
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๐Ÿ‘

main cradle
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@slim spruce upgrading from a 2060 what do you recommend ?

slim spruce
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nvidia has lots of 30 series they will be selling off

main cradle
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๐Ÿ‘

main plinth
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Can anyone tell me how shuld I set pagging file if I have 16gb of ram

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max and min

slim spruce
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on an SSD, on C preferably.

main plinth
main cradle
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@slim spruce is a 3060 better than a 2060

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By a noticeable amount

slim spruce
chilly barn
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sessamy would you might know the solution to the problem I brought the other day?

slim spruce
chilly barn
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i havent changed anything iv been playing the same place same way

slim spruce
chilly barn
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206, 214 and 213

slim spruce
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The messages?

chilly barn
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redo captcha, wrong details and failed to connect to auth server

slim spruce
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Are you doing the captcha correctly?

chilly barn
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yes

slim spruce
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Is the launcher allowed through your firewall?

chilly barn
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yes

slim spruce
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bsglauncher.exe public and private?

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And any antivirus is disabled? Especially internet security?

chilly barn
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iv played with my antivirus before but i tried to turn it off and tried again but nothing

slim spruce
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Which antivirus?

chilly barn
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kaspersky

stone smelt
torn fable
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Can anyone help with this.. my launcher only shows me this 4 asian servers. I want to play with my friend over the asian region can not figure out ping n stuffs. Pls let me know how to fix this or any kind of info will help me. Thank you.

quiet summit
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@eager lynx You need to open DMs to server memebrs in order to use modmail.

eager lynx
quiet summit
eager lynx
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ah it does

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thanks Kwon

quiet summit
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Ty

slim spruce
olive stratus
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I want to buy an alt account but im banned from the website for unusual activity temporally even though is been like 6 months

slim spruce
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or a shared network?

olive stratus
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I had used a vpn once by accident

slim spruce
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You never got a reply?

olive stratus
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nope

slim spruce
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If you are sure, please make a ticket in #discord-mod-mail and I'll forward you to a staff that will get back in a day or less

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@olive stratus you need to open dms to server members to use mod mail

olive stratus
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thanks

rapid hawk
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how do I fix my screenshare freezing, crashing my discord, or not working at all when playing tarkov

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I got good specs and shit it just doesnt work

slim spruce
pine bay
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How long till they fix the packet loss problem?

cyan lantern
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I bought my friend the standard edition and when he redeems the code he gets a error. Is there any reason why he would be getting one?

odd whale
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Aloha ๐Ÿ˜„ Does anyone know how to claim the Birthday gift at the profile page?

compact sierra
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Any help with Critical Error 228 - Bad Hideout Production Timestamp?

wet tartan
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my email account blocked i sent email for eft but didn't get back to me

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i can't get verification code. I need the change email acc

frosty igloo
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my friend is getting 300+ ping but only on woods, anyone know why?

sharp ingot
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Whoever was hosting had servers that your friend has too high ping on.

vivid briar
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Iโ€™ve got a problem that hurt much cause when I match with my friend Iโ€™m stuck on loading loot like 60-80% for at least 5-10 minutes but when I match alone it goes smoothly. It destroys whole fun of game cause when I join woods or reserve itโ€™s like 10-15 minutes left only. Any ideas how to fix that? Oh and : Ryzen 7 2060 ti 2x 8 ram 480gb ssd

vivid briar
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U think that 16 ram ainโ€™t enough?

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I mean that when I join raid alone it all loads in 1-2 min

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But only with someone in team it goes up to 15 min for an unknown reason

quiet summit
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If you can through armory crate or whatever it's called, that's easiest

vivid briar
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Ok def gonna try it

remote plover
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game aborted problem! please help me fix it

quiet summit
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Verify game files on launcher

inland wasp
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Heyhey, so I've built a new PC ryzen 5 5600, rtx 3060ti, 16GB 3200MHz. My GPU useage stays less than 5% and my CPU useage goes to 60% to begin with then goes to 10% after I'm in game for a while.
My ram however is always always +80% and I am lagging constantly! Given my CPU and GPU useage is so low I think there's something wrong here, any ideas of what I can try?
I already tried verifying my game and clearing the cache.

quiet summit
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!ar Also we can try a pagefile size with you

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oops

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Too used to modmail

slim spruce
# inland wasp Heyhey, so I've built a new PC ryzen 5 5600, rtx 3060ti, 16GB 3200MHz. My GPU us...

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

inland wasp
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Hi back

inland wasp
slim spruce
twin bear
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How do I solve this bug? It stuck on 0mb , never went up in 30 mins

atomic galleon
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Reinstall, my guy

steel cedar
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my game keeps crashing upon going into a round

twin bear
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I reinstalled

twin bear
inland wasp
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I'll keep you updated, thanks for the advice

twin bear
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Every time i pick up the game again after 3 months it goes to shit ๐Ÿ˜€

atomic galleon
iron frost
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the game keeps crashing for no apparent reason, even after buying more and faster ram. Just today it has crashed and shut down my pc twice in the first raid. And when I try reconnect it crashes immediately. My specs are up to par and it only happens with tarkov.

atomic shuttle
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anybody elses game been crashing a lot since the last patch?

slim spruce
iron frost
slim spruce
iron frost
slim spruce
iron frost
slim spruce
# iron frost 10 gb

Check event viewer for any clues for problems. There'll be many others that don't matter but look for ones around the time you crash. Right click start > event viewer > windows logs > application

iron frost
slim spruce
waxen notch
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Hey, I'm not really understanding why Tarkov doesn't install, it stays stuck at 0MBPS

slim spruce
waxen notch
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Oh alright, I'll leave it alone then

iron frost
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because it just happened again when i tried to reconnect to the raid

slim spruce
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And then uninstall all oculus software, reboot, and try again

iron frost
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maybe it tries to force start tarkov in vr or something

slim spruce
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it's always running in the background. Uninstall it

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Reboot and then see if the crashes continue

iron frost
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ok

iron frost
slim spruce
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๐Ÿ‘

iron geyser
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i have Backend error: Failed to receive data for days.. ive lost so much loot between my backpack and inventory, vanishing because of that error

iron geyser
slim spruce
iron geyser
slim spruce
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Are you on wired?

iron geyser
slim spruce
# iron geyser yes

Without knowing if this happens on other games I am not sure what to suggest.

iron geyser
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well i opened ticked and provided all game logs to devs

vivid briar
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hello

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anyone know why i get 40 fps on lighthouse

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these are my specs

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and these are my ingame settings

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if i need to switch settings for more fps please tell me XD

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i need like 75fps to play well but always die due to fps

hidden orchid
# vivid briar

your CPU bro, this game is CPU heavy, and you might wanna get some more RAM too

desert yarrow
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Does this frame stutter problem go away with 32gb RAM?? I am at 10gb+ usage as well even tho the game is fucking 20gb total or something

hidden orchid
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if this doesnt help, wait for further response from staff

desert yarrow
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Okay I'll try that I think I've done something like that before. Thank you ๐Ÿ™

warped osprey
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hello? can someone help me out?

iron frost
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@slim spruce it started again but shows no errors other than an improper shutdown

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3 shutdowns with no reason

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no critical errors

warped osprey
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@slow sphinx who would i tag for game help? not an issue but like item information.

quiet summit
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Do not ask to ask, just leave your question here.

warped osprey
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will someone answer the question?

slim spruce
quiet summit
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Don't ask to ask, just ask the question.

iron frost
warped osprey
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I found a michel myers mask and i have no idea what to do with it. is there a quest, armor bonus, is it just a collectible?

quiet summit
warped osprey
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ok

quiet summit
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Next time please just ask your question

iron frost
torn fable
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So I live in a ASIAN country and my friend lives on the US . can anyone tell which server is idle for both us. cz we dont have suitable ping its really hard to play and the game keeps disconnecting. If anyone have any kind of iformation or idea pls let me know . Thank you.

quiet summit
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Do you have less than 8 selections on your launcher for your servers?

quiet summit
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Yes then you are region locked to Asia.

torn fable
quiet summit
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!r If you have him open his launcher

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Well

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You're playing from Asia

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You can't expect much

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You may try a server that is in between you

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Maybe have him only check European servers

torn fable
torn fable
iron frost
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Anyone know why tarkov might be crashing windows. I have 32 gb of ram, a 6800 xt and a ryzen 7 2700x. It only happens with tarkov

slim spruce
iron frost
slim spruce
iron frost
slim spruce
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Also I'd do a bios update

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After a bios update you should go back to 3600

iron frost
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what do i do? i haven't been sent anything

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nevermind, i had to restart the launcher

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now i get this error even though i have signed in and launched the game

slim spruce
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and have the tarkov exes run as admin in properties

west shore
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Is it supposed to be stuck here?

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I ran as admin and uhh

tiny marten
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Hi, a friend of mine's battlestate launcher endlessly loads after he signs in.

Anyone know a fix?

-Ran as admin
-Updated Microsoft .NET
-Updated Direct X
-Updated Microsoft Visual C++
-Restarted PC

tiny marten
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Doing a sfc /scannow right now then we will restart it after.

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Will try that as well

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Thanks for the help

west shore
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np

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Stuck at 0 MB/sec tried everything in pinned for this issue

tiny marten
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Getting this error

slim spruce
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If it finds corrupted files and fixes them reboot and try again

sharp ingot
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Sessamy you should make the usec rat a sticker

slim spruce
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Someone on reddit made it

frosty blade
sharp ingot
slim spruce
south glacier
iron frost
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@slim spruce thank you so much for the help, i havent crashed since I updated the bios

pliant kraken
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Ping across all servers is through the roof, and if I select any west coast servers it just throws me into a match with players from Hong Kong. Seriously not even worth playing this game in the state it is in. Support requests closed after 48 hours with nothing but a question from the support team that they could answer themselves. Seriously disappointing.

slim spruce
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Also, if the ping is fine and then goes way up after a couple of seconds or a minute, it could be ISP rerouting issues that may require you to use a VPN to a nearby location.

vivid briar
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every time i try to heal myself i get this. any fix?

slim spruce
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From therapist?

vivid briar
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i always heal in inventory and never have this problem

slim spruce
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Re-sync the time in windows and restart the game.

vivid briar
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what does that mean? i'm a computer dumb dumb

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i've cleared cache, verified files and restarted game

slim spruce
vivid briar
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@slim spruce nope. game's messed up

slim spruce
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Is your time zone and time correct?

vivid briar
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yes. now my discord is lagging though, so i'm thinking i might have an issue. i guess i'll restart

slim spruce
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@fickle scarab are you using 16gb?

fickle scarab
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wait nvm i forgot i was messing around in my settings on my pc and forgot to change it back my memory is now normal

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srry about that

fickle scarab
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okay nvm my memory is acting up again and yes im using 16gb

scarlet rose
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yoo im tired of this stupid game
its stuttering asf when my ping jumps above 90
i got this packet loss thingie in top right corner of the screen
this is when this happens
all of this makes no sense

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my cpu is not maxed out and its not ram bwcause bigger maps work the same as the smaller ones

viscid stone
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Iโ€™m trying to get my email switched from an old one that got hacked to my new one so I can play tarkov can I get some help

nimble jacinth
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Do you not have any access to the old one ?

nimble jacinth
viscid stone
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No sadly

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It was hack awhile back and the password has been changed so yahoo flagged it and took it down

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@nimble jacinth

nimble jacinth
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Then I'm not sure ๐Ÿคท

viscid stone
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I can get into the forum just nothing else because of 2 step . And I have an eod account

scarlet rose
nimble jacinth
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Sorry

viscid stone
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Hmm damn I hope I can get ahold of someone

nimble jacinth
viscid stone
#

Iโ€™ve tried email and the support ticket just been 2 months ..

nimble jacinth
#

Packetloss can look like lag sometimes

nimble jacinth
#

I know I've had packetloss sometimes and it seems like lag(sometimes)

scarlet rose
nimble jacinth
whole sedge
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you might stutter cause of packetloss cause things start either moving or spawning again

scarlet rose
#

im pretty sure i dont need super fast internet to play this game
it needs to be decent

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and it is

whole sedge
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do your research

scarlet rose
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Well it happens after some time

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few raids in and it happens

fallen ether
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does the air filtering unit need fuel for it to work? i heard it was bugged and didnt need any

low wharf
#

Hello everyone I'm practically changing cpu, which one do you recommend between the Ryzen 7 5800x3d and the Ryzen 9 5900x? I Play in 1440p at 144hz

quick kite
#

@vivid briar in order for modmail to work, you need to enable DMs from the server

royal comet
#

anyone wants to party up

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THE BLOOD OF WAR PAR3 ANYONE DOING IT IF SO SEND A INVITE

spark flame
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What happens when I lose access to my email and canโ€™t receive the code to play Tarkov? What do I do?

nimble jacinth
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Right, here's my issue .... My monitor went stupid after being connected to another device. The image is simply blurrier, especially in Tarkov ... idfk what to do. I tried resolution, resets, restarts, sharpening ...

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But if I take a screenshot and send it here, it looks fine for you guys and also looks nice and crisp if I open it on my phone.

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And this is how blurry(almost this blurry) it actually is in real life (no other way to show it)

jaunty cairn
spark flame
#

Iโ€™ve met others with this problem and they either take months to reply or get no replies at all

jaunty cairn
spark flame
#

Thereโ€™s gotta be a better way than through BSG but, if thatโ€™s what it takes

jaunty cairn
#

The support ticket is the fastest way
But that requires you to log-in

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I would send an email now, if you don't get a response in like 3 business days ask a mod here or something

vivid briar
#

Anyone know what to do if it shows game aborted! Try reconnecting? I reconnected like 15 times and still same shit

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I tried to check for updates

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And checked integrity of files and still nothing

quiet summit
#

Or different raids

vivid briar
#

it happens for me like once per day for a 1 ride and after my character dies i can join another without problem

drifting silo
#

has anyone got the steel series Nova Pro and if so would you vouch for the tarkov preset they give in their sonar software ?

vivid briar
#

No I have chosen few EU servers

quiet summit
#

How many?

inland wasp
#

Hey I've got a bug where it sounds like a plane is taking off in my ear

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It'll happen at least once ever run (providing I dont die straight away) and it starts off really quiet and gets louder and louder

quiet summit
inland wasp
#

I had no idea that was a thing

quiet summit
#

Hahaha

inland wasp
#

I only started playing again the other day lol

quiet summit
#

Yeah there are air drops

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C-130's drop Med/Weapon drops

inland wasp
#

I dont see a plane when it happens

prime valve
#

why dont they fix the healing bug

quiet summit
#

Just rush out when you hear that

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You'll see it eventually

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Flares pop

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Then a crate falling out of the sky

inland wasp
#

Hmmm okay is it normal to happen at least once a run

quiet summit
#

After it gets close enough to the ground a chute comes out

prime valve
#

cuz i heal after dying and it just takes my money and doesn't heal me

quiet summit
#

Mm.... If you're lucky sure

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Just heal with a Grizzly

inland wasp
#

It's happened the past 5 raids

quiet summit
#

If you're lucky sure

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Scavs bump into it a lot

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You can call them in with red flares

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And also has RNG spawn per raid

inland wasp
#

fair enough

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thanks a lot

quiet summit
#

Sure thing

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Glgl, and welcome back

pearl turret
#

I lost my email account that my eft was on and now I canโ€™t log in

quiet summit
pearl turret
quiet summit
#

Then wait for their response.

pearl turret
viscid stone
#

Itโ€™ll be a month before they respond

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Iโ€™ve done both email and support ticket and nothing

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People have said I might just need to buy another account seems to be a trend on bsg forums

quiet summit
#

I know what the rules say, It's ok

inland wasp
#

Nah there is no way on earth what I'm hearing isn't a bug

quiet summit
inland wasp
#

I cant find anything on YT...

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I have a new build so I'll just reinstall my audiodrivers real quick

quiet summit
inland wasp
#

Yeah I dont have anything that can do that installed

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but I will if I cant fix it or find a fix anywhere else

steel cedar
#

need help, my game just freezes everytime i shoot and crashes upon entering match (like every 2 round)

lilac quail
latent grove
#

Does anyone have any mai ap or 338 ap

quiet summit
quiet summit
#

@slim spruce Do you remember the fix for freezing when shooting?

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@steel cedar I think this guy is having that issue

quiet summit
#

He's got
i7 8700 16gb ram nvidia rtx 2060 6gb

slim spruce
#

I'd do bios update

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Or do a graphics driver reinstall with clean installation checked in the custom option

quiet summit
#

Read above

steel cedar
quiet summit
#

lol

wispy sapphire
#

Hi so my wifi dropped and it keeps showing me this now

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i dont want to get the penalty

vivid briar
wispy sapphire
#

ok thx

vivid briar
#

Just disconnect, iirc you don't lose your gear if you dc'd before the raid started

wispy sapphire
#

ok

#

i exited and restarted but still this

restive echo
vivid briar
#

@wispy sapphire what ended up happening?

wispy sapphire
#

i made a fool out of my self and i fixed it

#

thanks for help

slim spruce
#

Otherwise check integrity of game files if this happens on a second raid

wispy sapphire
#

no no its already solved

#

but thanks

steel cedar
#

anyone got a fix for freezing while shooting and chrashes upon loading in game#

quiet summit
quiet summit
#

Submit a video of it

slim spruce
# steel cedar yeah

the third pin if AMD, reinstalling with "clean installation" checked and a bios update?

quiet summit
#

(Him)

steel cedar
quiet summit
#

Of what issue you are having.

snow quarry
snow quarry
#

I'm new to PC... I have a ryzen 7 5800x 3D processor and rtx3060 graphics card

honest cairn
#

i do not know for sure but id imagine its amd graphics cards

snow quarry
#

Okoko@honest cairn

snow quarry
#

@honest cairn If I have rtx3060 it is the reflex, something like that right

slim spruce
#

nvidia/amd

snow quarry
#

Okok @slim spruce

#

But apparently it lowers the image quality for more FPS, right?

slim spruce
#

It's better than just choosing a lower resolution.

snow quarry
#

Perfect, thanks

tacit rivet
#

amd fsr is that for people who have amd cpu or its just called that cause they made it ?

slim spruce
#

DLSS, however, is only for Nvidia.

tacit rivet
#

so what exactly are those tho? from the video its seems like they help with fps?

#

at least fsr idk what dlss does

slim spruce
quiet summit
#

@plucky arrow In order to use modmail, please open DMs to server members.

plucky arrow
#

issue was solved i clicked it by mistake

quiet summit
#

Ok

bold swift
#

The one thing I've noticed with FSR atleast in my rig. Everything gets really blurry on screen and it doesn't seem to do anything else. FPS stays the same as it did with it off.

I have a GTX 1660 GPU and a Ryzen 5 2600 pro.

Idk if this is user error or something else

desert rapids
slim spruce
desert rapids
#

For docp only one profile at 3000

#

And ram speeds I have the full range

slim spruce
#

It sounds like one kind of ram you have is too slow

#

Or there's other issues

desert rapids
#

How do I check again ?

slim spruce
#

cmd

#

wmic memorychip get devicelocator, partnumber

desert rapids
#

Itl pop up the menue for a sec then that just closes

slim spruce
#

copy paste that exactly

#

it should stay up

desert rapids
slim spruce
#

that says they are the exact same

desert rapids
#

I think they are but I cant figure out why they are reading 2000

slim spruce
desert rapids
#

yeah

#

they running at a low speed tho no ?

slim spruce
#

or speccy or other programs that see ram speed?

desert rapids
#

ill download one now whats the best?

slim spruce
#

cpuz might be available from your motherboard support page

#

I'd trust that link the best

#

No i don't see it for that motherboard

#

This site should be fine

#
desert rapids
slim spruce
#

it changes on that often

desert rapids
#

its sticking around 933

slim spruce
#

You might need to start doing something for it to jump

desert rapids
#

ight ima boot tarkov

slim spruce
#

What does task manager say again?

#

hmm 1866

slim spruce
desert rapids
slim spruce
#

cpu?

#

The max speed for that cpu is 2667 mhz

#

Try choosing that in the bios, that or lower.

desert rapids
#

Ight I'm doing it now

slim spruce
#

Also, what do you see in the bios?

desert rapids
slim spruce
#

choose 2666

desert rapids
#

Ight

slim spruce
#

it might be confusing the bios since the cpu supports only that

desert rapids
#

It seems to be good

slim spruce
#

Ok that was the issue.

desert rapids
#

thank you so much i would hgave never figured that out lel

slim spruce
#

๐Ÿ‘

desert rapids
#

I apriciate it very much

magic swallow
#

Game update installation error ERROR: 104006 The process cannot access the file because it is being used by another process. anyone know how to fix this error code ?

slim spruce
magic swallow
#

now just restart?

lyric palm
#

can someone help me with my game freezing all the time and joining the raid late

lyric palm
#

ryzen 5 3600

quiet summit
lyric palm
#

yea and loading map for like 30 secs

quiet summit
#

Update your chipset drivers.

#

If you have Armory it'll be easier

lyric palm
quiet summit
#

Do you have Armory?

#

That will do everything for you

lyric palm
#

like i would have 10k hours if it werent for this shit bruh

quiet summit
#

Look up your Mobo

#

And go to the website

#

Then update chipset drivers

lyric palm
#

can you join a call and help me with this cause i dont see what your talking about

quiet summit
#

Look up the motherboard you have

#

Go to the website for that motherboard

lyric palm
#

i did that

quiet summit
#

Link it to me

lyric palm
#

message it to you?

quiet summit
#

Sure

lyric palm
quiet summit
#

Now on the top right

#

Support

#

Downloads

#

Scroll down

#

+Chipset

lyric palm
#

that it?

quiet summit
#

If you downloaded the corret one for your OS yeah.

lyric palm
#

i downloading the windows 10 64bit and thats what i have so yea

quiet summit
#

Ok

lyric palm
#

thanks bro

#

if this works you are a life saver

quiet summit
#

Restart your computer after the update

#

Wish you luck

lyric palm
#

ok ty

lyric palm
quiet summit
#

How long does what take?

lyric palm
#

the update

quiet summit
#

I don't know? lol

#

Updating chipsets isn't really a regular thing

#

Shouldn't take long, I don't think.

covert jay
#

Why don't I receive any emails back on my support tickets? I am not able to access my account...

gilded wadi
#

Did BSG remove the "suspicion of cheating" option from "report bug"? I can't find how to report a hacker

lyric palm
quiet summit
#

You have to be more specific

#

What part is it stuck on

lyric palm
#

Loading loot and loading map

#

But i load into the raid like 4 mins late

quiet summit
#

Is your game on an SSD?

lyric palm
#

Nah I'm getting one soon

#

You think thats the problem

#

And awaiting session start thats when it freezes for like 2 mins

quiet summit
#

Slow loading is always a HDD problem

lyric palm
#

What about the freezing

quiet summit
#

Could be

#

But could be a plethora of many other things

magic swallow
#

After allowing all files on the bsg folder im still hit with this error code any ideas?

quiet summit
#

It is being what

magic swallow
eternal locust
#

my launcher is asking me for a email verification but i am not getting a email rn

#

got it

grave blade
#

Can anyone help, ever since a few patches ago I get insane loading loot times, never had the issue before and have it installed on an ssd, I tried almost anything I can think of short of fresh installing windows and bios updating, I have a 1660 super and a Ryzen 5 2600

grave blade
#

Yeah gets up to 70 as well, itโ€™ll go all the way up if I didnโ€™t get killed in action and Iโ€™ll spawn with little time

quiet summit
#

Do you have Armory?

magic swallow
#

ERROR: 104006 can anyone help ive read all the fourms and nothing works im just tryna play the damn game

grave blade
#

I donโ€™t

quiet summit
#

OK

#

Look up your motherboard online

#

Go to support

#

Download the latest chipset drivers

#

Restart your computer & give it another go

grave blade
#

Alrighty, I think I had tried it but Iโ€™ll give it another go

lethal scaffold
#

I just got some server connection problems and keep getting disconnected when I try loading and my internets fine as nothing else is struggling

quiet summit
lethal scaffold
#

Do i lose my stuff? I didnt have anything to much of value just a basic rifle and set

quiet summit
#

Yes you lost your things.

lethal scaffold
#

Heck

#

alright thanks for the help anyways man

quiet summit
#

pepeHands Sorry

lethal scaffold
#

All good

#

only had like a class 3 light helm a tarz and than one sniper that looks like the awp

quiet summit
#

SV-98 PotatoWinterNodLoop

lethal scaffold
#

Thanks

#

I got plenty of dosh anyways ill just buy anothing im like 3 lvls off flea markey

quiet summit
#

Close

grave blade
#

So I donโ€™t think the chipset update worked, still getting the 60% bs, man, this is the only game I really get a kick out of im buuuurnt

quiet summit
#

You're sure you downloaded the correct one for your mobo?

grave blade
#

Well, Now i must double check damn

#

im pretty sure i did though, well now i for sure do

#

be back

quiet summit
#

Hmm...

#

Maybe update bios after

#

Other than that - I'm out of ideas if it's on an SSD

#

Might have to open a ticket on the website

sacred rivet
#

if anyone has the time to go through my fps issues in dms that would help alot, thanks.

magic swallow
#

someone please help me

quiet summit
#

is being what

magic swallow
quiet summit
#

The error code

#

Scroll down

magic swallow
quiet summit
#

Restart your computer and try again

magic swallow
magic swallow
#

should it be taking this long?

stone wren
dusky spruce
#

comes down to how much it has to fix

magic swallow
#

its bin about an hour and its at 23%

main plinth
astral mica
#

Please explain

quick kite
tulip jetty
#

I can`t get into a single lighthouse match on EU servers and when i try to go back to the menu the game just loads forever and i need to restart

drifting flare
#

seems tarkov servers are shooting up crack again

#

can open messenger and nothing else

#

market lags, traders load slow or not

#

moving stuff between inventory and char is not working / registering

shut coral
#

I was playing the game a few months ago, and I relogged, didn't change settings, but whenever I turn on myself, or even move mouse in menu too fast, screen gets really blurry, and freezes

#

i didn't change my settings though, it used to run smoothly

scarlet oxide
#

Specs?

#

Also how do u enjoy playing the game with those settings

shut coral
#

ADM Ryzn 7, integrated Graphics card

#

16Gb ram

shut coral
scarlet oxide
#

Putting alot of stress on the cpu

#

Try increasing graphics quality to medium

#

Texture quality

#

Also are u playing on a laptop?

#

Also try with mip streaming off since ive heard on some ppl it lowers fps

shut coral
scarlet oxide
#

How long have u owned the laptop

#

Thinking maybe the thermal paste has also dried off

shut coral
#

3 tp 4 months now

scarlet oxide
#

Not a thermal paste issue then

shut coral
#

I mean I do play a lot but Tarkov is probably the only game that performance-hungry, rest is smaller indi games

scarlet oxide
#

What are ur temps when playing tarkov?

#

Cuz some laptops that only have a cpu in em arent made for gaming so their airflow system isnt that good

shut coral
#

how do i see it

scarlet oxide
#

U got msi afterburner on ur laptop?

shut coral
#

idk what that is, idk if it's there

scarlet oxide
#

Thinking the issue is u havent updated ur drivers if u dont know what msi afterburner is

shut coral
#

I'm not puter expert so ๐Ÿคท

scarlet oxide
#

Google amd drivers go to their site and try to find ur own cpu there

#

Should be under the name Ryzen mobile or something like that

#

Should be simple enough it auto detects updates

shut coral
#

ok thx

glass frigate
#

Why do I have to wait 1hr for missing my password once

slim spruce
dense plover
#

Hi need help

#

Just did a fresh windows 11 install. This is the website...

scarlet oxide
dense plover
scarlet oxide
#

Thats not a windows 11 issue

slim spruce
dense plover
#

Worked before on chrome?

#

Reinstalled windows now its suddenly broken

scarlet oxide
#

Operating system has nothing to do with browsers

quiet summit
#

Worked before doesn't mean works now

scarlet oxide
dense plover
#

So how do I fix this?

quiet summit
#

Did you try another browser like he suggested?

glass frigate
#

Gotta wait the full 60min

lavish oak
#

Currently there is no way to play tarkov without a network connection right? Gonna be without internet for a couple days and wanted to goof off in offline raids but I canโ€™t even get into the game smokep6Cry

slim spruce
dark sail
#

opened tarkov after a month, the second launcher opens and this occurs, retry only leads me in circles

dark sail
#

no

dark sail
#

let me see

dark sail
slim spruce
dark sail
#

still the same

slim spruce
# dark sail still the same

Go to

C:\Users\%username%\AppData\Roaming\Battlestate Games\BsgLauncher

and delete the file "settings" and try again.

#

You may need to allow hidden files to be viewable.

dark sail
#

ok

slim spruce
# dark sail

First, create a restore point so you can undo any changes.

To fix the TSL SSL error "Local problems on post" navigate to this registry key:

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.3\Client

And right click the "Enabled" key on the right and modify the data to be 0 and not a 1. Click OK and then reboot and try the game again.

dark sail
slim spruce
#

But first make a restore point in windows before you mess with this.

#

start > type create a restore point > create

dark sail
#

how do i do that

slim spruce
#

and name it something about this tarkov tls error

dark sail
#

ok did that

slim spruce
#

Then follow the instructions above for changing that one number

dark sail
#

it works, thanks a lot @slim spruce

slim spruce
#

๐Ÿ‘

wraith estuary
#

Escape from Tarkov is unplayable for me with fps drops and spikes every time i play woods, shoreline, customs and lighthouse i experience these fps drops. I experience fps drops when i see a player / scav, when i shoot or aim down sights, when i run or move and when i look around quickly and all these things make the game unplayable and even when i mess around with the settings ( turn them to max or mininum ) it is still unplayable and sometimes i load in and die before i even have access to my pmc / scav can someone help

slim spruce
wraith estuary
wraith estuary
slim spruce
#

PC specs?

wraith estuary
# slim spruce PC specs?

AMD Ryzen 5 2600 Six-Core Processor 3.40 GHz, 16gb ram, Evga Nvidia Rtx 2060, 500 Watt Corsair Psu and a samsung 1tb ssd and 2tb hdd

slim spruce
wraith estuary
slim spruce
wraith estuary
slim spruce
#

You can find this by going to start > msinfo > look for baseboard product

wraith estuary
slim spruce
#

Like any letters after the cpu numbers?

wraith estuary
#

its just AMD Ryzen 5 2600 Six-Core Processor

slim spruce
# wraith estuary its just AMD Ryzen 5 2600 Six-Core Processor

The bios file download is located here https://www.asrock.com/mb/AMD/B450M-HDV R4.0/#BIOS

Get 4.90 only, no other version.

The instructions on how to update it is here:

https://www.asrock.com/support/BIOSIG.asp?cat=BIOS10

You will need a usb drive formatted to FAT32.

#

Click the global link in the right side for 4.90

#

When you have it unzip it to the flash drive, reboot and enter the bios and select the bios file to update.

wraith estuary
#

will this mess up my computer like the driver did

slim spruce
#

If the pc shuts down during doing this it may not turn on again, that is a risk.

wraith estuary
#

ok

slim spruce
#

This should fix your issue, though.

#

Especially if you've never updated the bios in a long time.

icy ravine
#

As you see neither my GPU nor CPU is maxed out , and yet i get about 80 fps

#

maximum vram usage is about 2.9 GB

#

Ram usage is about 9 GBs avarge that 14 GB showed up just for a second

#

i have no idea what is a bottleneck

quiet summit
#

@pliant goblet In order to use modmail, please open your DMs to server members.

rapid hawk
#

are sordins the best headphones to muffle the rain

#

like if the rain was a fucking entity I'd legit go for it every raid

fickle scarab
#

my game is now going to 83% memory when i launch tarkov and it was fine the other day

ashen turret
#

i heal my pmc after dying in a raid but is still damaged when i go to load in????????

#

ive had this happen 3 times in a row and have had to heal my pmc manually

#

and i dont know why'

#

and its getting on my nerves because im broke

tawdry bolt
#

are there any ways to make a ticket ?

slim spruce
ashen turret
#

help plllllllzzzzz

coral elk
lost frigate
#

does anybody know how to fix this problem?

quiet summit
# lost frigate does anybody know how to fix this problem?

First, create a restore point so you can undo any changes.

To fix the TSL SSL error "Local problems on post" navigate to this registry key: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.3\Client
And right click the "Enabled" key on the right and modify the data to be 0 and not a 1.

Click OK and then reboot and try the game again.
(Cr. Sessamy)

quiet summit
lost frigate
quiet summit
#

Fantastic

#

Have good raids!

modest tartan
#

Anyone tried only Montreal servers in the game? Can't get in a raid for 2 days. It just matches for 20 minutes. lighthouse and customs I have tried many many times. For hours. Other servers are fine.

#

@ashen turret It's not you. It keeps happening to me also since the last update.

ashen turret
#

ive also seen a big drop in frames since the last update

vivid briar
# quiet summit Fantastic

the account im on was gifted to me by a friend during the time where if you had EOD you get a free standard account to give to somone ,but im unable to change the email from his

#

the option to change email is greyed out for me have you solved a problem like this before?

quiet summit
#

You're not allowed to give away accounts

vivid briar
quiet summit
#

You gave them a code, they claimed the account, and you're taing it back?

vivid briar
#

thats odd i would think that would be the reason nikita gave people with EOD a free standard acc

vivid briar
quiet summit
#

Yeah codes are fine to give away

#

But giving someone else access to that account is against TOS.

vivid briar
#

is it possible to change the email on this coded accounts

quiet summit
#

The code is claimed.

#

You are not allowed to share access to that account

#

If it's their account, they're not allowed to give you access

vivid briar
#

ok i see

#

thanks for the feedback

quiet summit
#

To answer your question, the option to change emails is disabled on purpose.

#

It's been disabled for a while now.

vivid briar
#

yeah i understand

quiet summit
kind whale
#

My game has very bad frame drops and stutters when I play nearly any map, and it freezes whenever I shoot, aim down my sights, move too much, or turn too fast, and sometimes it freezes for long enough to make me disconnect from the raid

#

I've updated my drivers and it hasn't helped the issue either

#

I've been playing since 12.1 and this has only recently started happening like, last wipe I'd like to say?

#

Is there anyone that can help?-

desert swan
#

How do you claim the bday gift ? Is it like the previous Xmas gifts cause I donโ€™t see it when I log into the website ?

quiet summit
#

Birthday gift expired one day after birthday

onyx quartz
#

when i stream tarkov on discord, its just black

#

any suggestions?

small flax
#

anybody here?

#

help

#

help plzzz should i use VPN?? my friend who living in berlin can enter the site

slim spruce
#

You could also try changing your DNS server.

small flax
#

ok

#

is region does matter to enter the site??

slim spruce
#

It could matter, if your ISP blocks the website. But that does not appear to be the case.

spare dock
#

i lost like 700k what happened????

latent socket
spare dock
#

what

latent socket
spare dock
#

the only tasks i have active are the first prapor one and the first therapist one

latent socket
#

i would guess you just spent it and did not realice it

spare dock
#

how would i spend 700k without knowing

latent socket
#

bought kits

#

maybe bought something expensive by mistake

frail seal
#

anyone knows how to solve the verification code issue?

frail seal
#

can anyone send me launcher installation file?

#

i cant even get access via the website

obtuse island
obtuse island
jade raft
#

My game takes 15 minutes to load on servers in my country
and sometimes it auth crashes randomly
any ideas?

autumn wigeon
#

im getting really low frames on this game, im on low settings and here are my specs:

i7-10700K
1660 Super
16gb ram

im usually on 45-60 fps

knotty plover
#

why dont I have Grenadier??? I did shaking up teller and have level 3 prapor

tired bolt
#

are you level 30

sharp ingot
spare dock
#

Wdym?

#

It still shows in the top right

wheat dew
#

Hey, I have a bit of theoretical question. Currently I run 12900k, with ROG 3070, and ram 2x16 with tightened timings @ 4000 CL14. I am playing 2K resolution and game is run ing very smooth (Im getting 140+ on all maps mostly except Lightouse where I hover about 110max and when scoping in it drops around 70-80). I know this map is most unoptimized and stuff, but I wonder what is limiting factor here. Even if tarkov is cpu game, i should get more % upflift from going 3070-4090 in future than getting better cpu (13900k), right?

vivid briar
#

mmm depends if the gpu is bottle neck

warped matrix
#

I just made my pc back to windows 10 but I had tarkov on a USB drive. How do I not have to redownload it? (i dont think this is the right channel)

vivid briar
#

if the cpu is bottle neck upgrading gpu will do little to nothing

loud moss
wheat dew
vivid briar
loud moss
#

cpu is not the bottleneck.

#

its a 12900k

vivid briar
#

hardware wise no

#

your discounting how the engine uses the hardware

loud moss
#

the 3070 is the bottleneck if you play at high settings. That is the limiting factor

vivid briar
#

maybe I don't have any of the benchmarks in front of me to know. I just know unity because I'm a unity dev

loud moss
#

it is unity yes

#

and it is tarkov yes

vivid briar
#

and unity doesn't really care to much about your gpu

loud moss
#

the unoptimised garbage fire mess

#

but even with that the change from a 3070 to a 4090 is a lot more superior against a bottleneck than a 12900k to a 13900

vivid briar
#

it might the board tho to ppl never consider the chipsets you can have 12900k and still have it not run at full comapcity cause of your chipset is on the lower end

loud moss
#

the motherboard chipset?

vivid briar
#

the cpu will still run at 100% but it will suffer

#

yea so your chipset effects alot more then you think it does

#

like same cpu on 2 diff boards can give dramatic different results

loud moss
vivid briar
#

no where did I say it did

loud moss
#

you're talking about the cpu running at 100%

vivid briar
#

yes as a stress test

loud moss
#

then I misunderstood that

vivid briar
#

if you bench mark a cpu at 100% usage on 2 diff boards you will get very differnt results from a low end xhipset to a high end

loud moss
#

correct

vivid briar
#

so his cpu might be hitting 100% with lower gpu usage cause of rhe board

wheat dew
#

yeah, but stress testing and gaming cant be compared

#

Especially when you got 16cores cpu

loud moss
#

okay seraph what are you trying to get at because I dont full understand

vivid briar
#

well you can't know for sure what the bottle neck is without knowing everyhtint

loud moss
#

its better to get a 4090 from a 3070 than a 13900k from a 12900k for the game and overall program performance

#

I don't see what we're trying to get at here

vivid briar
#

your not wrong ^

loud moss
#

comparing the performance in tarkov to a stress test will not be accurate

#

id be very worried if tarkov was maxing out all 16 cores

vivid briar
#

my point was simply that updating the gpu might be a waste of money without a board update

loud moss
#

I dont personally think a motherboard can have a big enough effect on performance to not make the 3070 to a 4090 upgrade viable

vivid briar
#

unity has trouble with hyper threading so it won't max the cpu out but It will max out the physicals

loud moss
#

some cheaper motherboards will just be shittier but they do not make a incredible difference

vivid briar
#

well if the board has pci3 and the new one has pci4

#

that's a huge difference

wheat dew
#

pretty sure unless board limits gpu pcie lets say to gen 3.0 when latest gpus support 4.0 it doesnt make difference, thats only bottleneck that comes to my mind with board and gpu

vivid briar
#

the the vrms matter to if they heat fast or are crap your gonna get 100% usage with less efficiency

loud moss
#

the pcie edition yes, that will have an affect on data transfer

vivid briar
#

then depending on how the chipset uses the hardware and supports it again effects performance

#

the board Is a huge component most ppl over look

#

if the vrms are low quality your looking at over heating faster dirty power dips and other small hiccups

#

then the chipset memory handling again matters it don't matter if your timings are epic if your chipset can't run it right

#

the ability to run the hardware at full performance depends on your board

#

you can grab a 4090 see a 30 frame boost but it's not running at optimal settings where a diff board you could increase 40 to 50

wheat dew
#

Pretty sure cpu will get you memory controller limited with running tighter timings than board. Whence the 13th gen that came out has 2nd gen ddr5 memory controller with better speeds

vivid briar
#

example^

#

memory is temperamental its really hard to dial it in it depends on so many factors but it really won't show to much on the performance side like tuning really well is like going from 1.0000 to 1.0005

tardy flare
#

Hi everyone. I was wondering if i could get someones help.

leaden idol
#

does anyone have the keys for disease histroy

tardy flare
#

I have a friend that his whole computer crashes when loading into a raid. He has only got the blue screen once and it gave him no error codes. we have tried everything from reinstall,update drivers/revert drivers/clear %temp% and many more. if anyone has any suggestions please let me know.

flint mortar
#

has the tarkov servers been getting worse? I can't load into any games it keeps saying "Game aborted, try reconnect" I've restarted my pc, restarted my WIFI, unplugged and plugged my wifi adapter.

dense adder
quiet summit
#

This is currently the only way

dense adder
#

so go f myself? lol

quiet summit
#

No, so you report them in-game.

dense adder
#

i did i just didnt know if there was a manual review

snow lily
plain crypt
tardy flare
#

he is running 16gbs of ram

loud moss
quiet summit
tardy flare
#

He has a Rtx 3060/ windows 11/ i7-10870h/ 16gbs of DDr4 ram

plain crypt
tardy flare
#

this all seemed to start when he updated his nivida driver for MW2

loud moss
snow lily
#

has he optimized any of his control panel settings?

tardy flare
#

@quiet summit how would he check that?

quiet summit
#

Task mnger while he's playing the game.

tardy flare
#

ok. we also increased his page file size like it says on tarkov website.

plain crypt
quiet summit
tardy flare
#

8,192 and 12,288

quiet summit
#

Try 16000/25000

tardy flare
#

10-4

#

only change it for main drive?

quiet summit
#

Pagefile should only be on one drive

tardy flare
#

gives options for all drives

quiet summit
#

Right

#

Pagefile should only be on one drive

#

If OS is on an SSD

#

Use that

tardy flare
#

ok ill pass on the information

#

we are trying to revert his driver to see if that works. ill keep you updated. thanks for the help.

quiet summit
#

10-4

iron robin
#

can somebody help me with installing keep getting a repair the game error

quiet summit
plain crypt
#

so far so good, extracted after killing reshala and his goons

#

got a zebralo and a mdr with like 92 dura

iron robin
plain crypt
#

I CANT LOSE THIS TIME, I got the zabralo on and the altyn and the mdr

#

bastards in factory will fear me

tardy flare
#

@quiet summitit seems the driver revert worked. thanks for the help

mint vapor
#

How can I get rid of screen tearing without turning Vsync on?

#

Running on low end rig and cannot afford to lose the extra frames

iron robin
#

would i need to uninstall the game then run the launcher in admin mode? or unstill the launcher also? @quiet summit

quiet summit
#

What error are you receiving exactly?

iron robin
#

warning game launch is impossible game files integrity is compromised

quiet summit
#

And when you try and repair?

iron robin
#

it just stays stuck on 0%

quiet summit
#

Let it sit for like 10 minutes

iron robin
#

okay ill try that

warm nacelle
#

Is there something special going on or why cant i log into the launcher?

#

google is saying the error is a server sided problem

iron robin
#

it seems to be wroking now @quiet summit thx brudda

iron robin
#

nvm now its saying i dont have space but i do then it says game files compromised need complete reinstall

quiet summit
#

Clear your recycling bin

iron robin
#

okay this is the most confusing game install๐Ÿ˜‚

quiet summit
#

Can you just redownload the launcher

#

lol

warm nacelle
quiet summit
#

I'm not sure

iron robin
quiet summit
#

Riperoni Pepperoni

iron robin
#

Lol like the 10th time

quiet summit
#

You fully uninstalled?

iron robin
#

Yes launcher and all

quiet summit
#

You've reset already?

#

Comptuer I mean

iron robin
#

Yes

#

Iโ€™m gonna reset before I try and install the game rq