community-support

[honest heath]

well i mean if it has to do something with email then he is screwed

his email got hacked

[slim spruce]

If someone cheated on it, battleye's stance on that is there is no unbans.

Even if you prove it's not you.

[honest heath]

oh damn okay, thank you for you support

[honest heath]

but he actually got a new email and a new account on that one too, is it maybe possible to atleast get the second account unbaned?

[slim spruce]

he was banned a second time?

[honest heath]

well no it was because bans for cheating are ip bans that means his second account went down with the first one

so prob someone was cheating on his first account and got banned on it

[slim spruce]

I thought someone else stole his account?

[honest heath]

the first one was stolen

[slim spruce]

Sounds like your friend is not telling you the entire truth.

[cedar cape]

Hi guys, I havent played in a good 6 months but i downloaded the updates today and went in a few raids. I seem to be getting some connections issues.
I get this symbol, but my ping is completely fine and stable and i am using a wired connection. I have tested my connection outside of tarkov and im stable around 11ms to london with no packet loss after 5 minutes of testing. Anyone have any ideas?

[slim spruce]

That means packet loss.

It could be a server issue if no other games have it.

[honest heath]

well like he got his email hacked, they got to his eft account they hacked it. Then he got a second account to play on that one (with a brand new emai), then he was playing on that one, But then his first one got banned for cheating so that means his second account went down too

[cedar cape]

I mean i play a lot of Dayz and i havent had any issues :/

[slim spruce]

Your friend will need to contact battleye about the first ban. If that one is not unbanned nothing else will be.

[honest heath]

okay, sorry for all the trouble and again thank you for your support !

[slow solstice]

how do i fix?

[slim spruce]

when starting the launcher?

[slow solstice]

after launcher is started i click play

and it loads into that

[slim spruce]

On the retail game?

[slow solstice]

ive played this game before

[slim spruce]

Have you reinstalled the game yet?

Or verified integrity of game files?

[slow solstice]

i have not deleted and reinstalled

[slim spruce]

try verifying first

[slow solstice]

im a pc noob

[slim spruce]

in the launcher click your name and verify files

[slow solstice]

i dont see it

[slim spruce]

integrity check

[sharp ingot]

You don’t typically see HWID bans after one ban (BE prefers HWID bans I think). It sounds like your friend is lying to you.

[slow solstice]

do i click repair?

[honest heath]

Alright, i'll try to question him about it a little more. Maybe he will tell me how it actually went

[slim spruce]

Yes, as it's corrupted.

That is causing the problem.

[slow solstice]

how did it corrupt?

[slim spruce]

If this happens after a repair, white list the game and launcher folders in all antiviruses and windows defender.

It could be random issues, a crash or an antivirus is quarantining files.

[slow solstice]

i have 0 clue what any of this means

[slim spruce]

Repair. If it happens right after that we'll try other things.

[slow solstice]

got it

[weary pollen]

how to increase vitality?

[sharp ingot]

Oh yea wait no it wouldn’t matter anyway. If someone stole your friends account, then the ip or hwid ban wouldn’t go to him anyway. It would go to his email and the id ban would bind to the person who stole it. Your friend is just plain out lying to you. BattleEye only bans when they detect code basically injecting itself into the game. Since your friend “got hacked” and then got banned again on an account that wasn’t hacked, your friend is just cheating.

@slim spruce am I delusional or is that right?

[quiet summit]

We don't have enough information on bans, nothing can be said for certain.

[honest heath]

that bastard

[sharp ingot]

That’s fair. All of this is being deduced from my knowledge of CS, and a quick read on how BE hands out hardware bans. They scan HWID at a kernel level at launch so any HWID ban given to a user in a session is given to the HWID supplied by your kernel.

Which means an external hacker theoretically can’t get you HWID banned

Just email banned

(Btw mods delete this if it is sensitive information, I was basically just reasoning things out loud from the battle-eye website)

[sharp trout]

What task gives you the injector case

sorry didnt mean to ping

[quiet summit]

[sharp trout]

im guesing i missed/skipped it?

[quiet summit]

https://escapefromtarkov.fandom.com/wiki/Out_of_Curiosity

After Chemical Part 3

[quiet summit]

Maybe you turned the task into Skier or Prapor?

[sharp trout]

no im still on chemical 2

[quiet summit]

Oh ok

[sharp trout]

yea

[quiet summit]

[vernal prawn]

hey i got lvl 35 but dont got the quest private clinic, where i get an thicc item case. Why?

[coarse crater]

Have you restarted your game?

[main plinth]

Welp another tarkov update that makes the game completly unplayble for me due to unity crashes (btw there shuld be something protecting you from AI when your game crashes). Its not gear fear, its unity fear

[wraith estuary]

Escape from Tarkov is unplayable for me with fps drops and spikes every time i play woods, shoreline, customs and lighthouse i experience these fps drops. I experience fps drops when i see a player / scav, when i shoot or aim down sights, when i run or move and when i look around quickly and all these things make the game unplayable and even when i mess around with the settings ( turn them to max or mininum ) it is still unplayable can someone help

[upbeat lion]

appreciate it

[marsh sonnet]

i've never seen this error before?

[honest heath]

specs?

[slim spruce]

make sure your windows time is correct and re-sync it

[nova condor]

having an issue with loading into Reserve and then about 15 seconds into raid unity crashes, as PMC and Scav. (only reserve btw) just started about a week ago. Tried re-installing, verifying game files and tweaking my GPU settings, still happens.

[slim spruce]

What is your ram usage at this time?

And by crashing what do you mean?

[nova condor]

It will give me a Unity error and then close the game, not completely "crash" it. cant check ram usage at the moment, currently doing another full file wipe and re-install. once it finishes (30 min) I'll check my ram usage while in a Reserve raid.

[midnight elk]

Really sick of getting stuck on "Awaiting session to start"

[nova condor]

Is it completely freezing at "Awaiting session start" or is it just loading for super long?

[midnight elk]

Freezes usually killing and re-opening the client fixes it but I don't understand how they can even fuck matchmaking up

And I lost a Scan run

[nova condor]

damn yeah that sucks, only thing I could suggest is to check the games file integrity through the launcher if the issue persists than try a clean wipe of all game files and re-install.

[wraith estuary]

AMD Ryzen 5 2600 Six-Core Processor 3.40 GHz, 16gb ram, Evga Nvidia Rtx 2060, 500 Watt Corsair Psu and a samsung 1tb ssd and 2tb hdd

also sorry for the late reply

[honest heath]

is okay, i think its the amd

i heared that tarkov doesnt handle amd very well

[wraith estuary]

well you see when i first bought the game it was perfect for the first 6 months then next wipe it was good then it stated doing them issues

[midnight elk]

DNS issues due to Nord VPN....

[last blade]

Anyone struggling with packet loss rn? reset my internet and had someone else host and im still banding from it

[honest heath]

yup i have it all the time, losing fights because of it, its probably the new update

[ember isle]

fix yo shit

constructive criticism 101

[pine bay]

When will the packet loss be fixed?

[thick lake]

why is the lag so bad

[silent nimbus]

anyway i can stop this server from sending me news (updates) every 24 hours to my personal server?

[quiet summit]

You mean after you followed?

[silent nimbus]

never followed the server till now

[quiet summit]

So, after you followed

lol

Go to the channel it's posting to, cogwheel

Integrations

Channels followed

[silent nimbus]

couldmt figure it out, thanks btw

[quiet summit]

https://tenor.com/view/i-did-it-i-did-it-i-did-it-im-not-that-stupid-yeah-gif-23992788

[silent nimbus]

lol

[past basin]

Idk if anyone else knows this but there's a glitch where you can wear Ops-Core FAST RAC Headset and the Peltor ComTac 4 Hybrid Headset at the same time and get the benefits of both

[steady meteor]

ANYONE KNOW WHERE OR CAN HELP ME FIND A WILLER Z WALLET?

[tired lava]

Hi, is there any way to know what is the standard bullet 4 a specific sniper rifle?

I would like to know to be able to use the proper bullet for a specific rifle

[last blade]

i believe you can linked search a weapon and then filter by ammo to see all available ammo that the selected gun can fire. i may be wrong

[tired lava]

Thx, but I mean how to know which bullet has the ideal velocity to work with the muzzle velocity for certain weapons to make precision shots with zeroed scopes at long ranges, is there like a chart or a tutorial?

[vivid briar]

Heyyy habe ein Problem vielleicht kannst du mir ja helfen mein E-Mail-Account wurde gehackt und somit gesperrt Provider habe ich schon angeschrieben mein Problem ist, aber wenn ich eft spielen will, bekomme ich ein code auf die Mail kann mich aber nicht einloggen kann ich die Mail irgendwie ändern, ohne in das gesperrte Postfach zu kommen,

[sharp ingot]

This is an English server. Refer to the rules

You can look in #regional-communities for a server in your language.

[dry hatch]

how much time does it normally take to xsolla fullfill my order? upgraded to EoD 8 hours ago

[next marten]

Packet loss, rubber banding every 5 - 15 seconds, though the latest patch would have sorted it but it's worse than yesterday.

[outer pawn]

Critical error 228 bad hideout production timestamp

how can i fix it?

[vapid portal]

uhh, for some reason i can only buy items from the flea menu (from traders or players) but i cant buy them from the trader menu cause i "dont have items needed to finish the deal" (50 roubles for example) but i have 20million roubles

[quiet summit]

Hit "FIll items"

On the bottom

[vapid portal]

thank you.

[marsh dune]

I have a friend trying to purchase the game but at every turn they have trouble, at first it was at email to create an account on battlestate games was invalid but we worked through that problem, now when they try purchase the game it says they are unable to process order despite having enough to purchase the game, disabling all the adblockers and trying different methods of payment.
Can any body help?

[quiet summit]

What error is it giving them?

[marsh dune]

asked them and they said there wasn't any but here are some pics for reference

[quiet summit]

Can you try with a different browser?

Or try Incognito mode (Disables extensions)

[marsh dune]

tried different browser, will suggest incognito mode. Is there any other suggestions, literally every step in tryin to purchase it has been met with a road block, its strange

[quiet summit]

You can ask him to turn off his router for 30 seconds, and power it back on

[vivid briar]

There's also how some browsers have "Tracking protections" that actually interfere with payment. Check your friend's settings and see that they set it only to the most basic tier while they're at it

[stark sparrow]

Can anyone help me with me getting kicked out of raid and it saying “game aborted” going into every raid. Also all my servers are timed out

[vivid briar]

sry

im a noob in game

thx

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.12.12.32.19904_06d31be9-cc8b-4ff9-8998-d271436d07bb/Client.0.12.12.32.19904.zip

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[quiet summit]

Morning Sashimi

[slim spruce]

[quiet summit]

[dry hatch]

how much time does xsolla normally takes to process a payment with amazon pay? bought EoD about 12 hours ago and still nothing

[quiet summit]

Does it say you own the game yet?

[dry hatch]

in the tarkov website?

[quiet summit]

Yis

Via your profile

[slim spruce]

Yeah on the profile page

[dry hatch]

no, still only own the main game

[quiet summit]

And you were charged?

[dry hatch]

no, thats why im asking how much time it normally takes

[slim spruce]

It is normally instant. I'd contact xsolla in a live chat.

[quiet summit]

Should be almost instant?

[slim spruce]

https://help.xsolla.com/en/i-have-a-problem-with-the-purchase

[dry hatch]

thanks

[slim spruce]

You'll need to log in there

[dry hatch]

last thing I received from them, nearly 12 hours ago

[slim spruce]

I'd get in a live chat since the sale is short

With xsolla.

[quiet summit]

Hasn't started I don't think

Not even on the news page yet

[slim spruce]

Hmm

[quiet summit]

21:01 GMT

[dry hatch]

also, its an international payment

[slim spruce]

Well the payment is out there, just being processed.

[dry hatch]

so maybe thats why?

[quiet summit]

Perhaps

[dry hatch]

bruh

gonna wait some more hours

[pliant kraken]

Why am I connecting to China servers when I can't even select China servers? Not showing high ping, but getting chicken foot pop up constantly.

What's the point in server selection if its just going to override it and throw you in a super high ping raid?

[slim spruce]

The "chicken foot" popup is packet loss, not ping

This

[dry hatch]

this is happening to everyone I guess, even to me in Brazilian servers

[pliant kraken]

Yes, was only occasional before these last couple updates. I figured it was due to the servers "resycncing" or whatever

My issue is moreso the connection to high ping raids. I select specifically servers with less than 80ms ping, and I'm consistently connecting to raids with higher than that.

[dry hatch]

said I got my money back, but it didn't even charged me

[slim spruce]

I'd try paypal if they said you were not charged.

[dry hatch]

gonna try amazon pay again, it has the lowest tax to international payment

and I dont even have a paypal, its not a common thing in my country

[leaden basalt]

*Wow this is a channel I haven't touched in a long time. *
How do I get stretched res with borderless on?

[dry hatch]

I think you might have to change some things in the nvidia control panel

[leaden basalt]

Solved by our lord and saviour, Vanilla.

[pastel sun]

Is getting logged out of the launcher normal for when there is a new update?

[slim spruce]

This happens randomly anyways.

[pastel sun]

Okay, well it's a good reminder to change password every once in a while. Thank you for the help!

[sonic lake]

hello i didn't resife any verification code what can i do ?

[slim spruce]

See here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[sonic lake]

i do not own the game yet so i dont have the launcher and i can not login the website because i didn't Recife the code

[slim spruce]

Try another browser.

[sonic lake]

i still wont Recife the E-Mail

[slim spruce]

What email provider did you use?

[sonic lake]

i did 2 accounts becose the first one had the same problem 1 is gmail and the ather is freenet

[fathom dirge]

I can't even play the game anymore, and it was fine before lol

[sonic lake]

i Recife the registration e-mail but i didn't recife the 2. with the code

[slim spruce]

code for what?

[slim spruce]

What email provider did you use? A major one?

[sonic lake]

freenet.de is what i used on this account

[slim spruce]

I would highly suggest making a new gmail account just for tarkov

It will have less issues with email codes.

[sonic lake]

i did a account with Gmail to

[dark sierra]

Anyone else having this problem with the AK-74N model? it is missing the animations when done too https://gyazo.com/c9aa37f0f7599c3b0ce3d9e805c25ac5

[slim spruce]

You don't get the emails on a gmail account?

With a new account?

[sonic lake]

yes

[slim spruce]

Check spam folders

[sonic lake]

only the register one

but not the one with the code

[slim spruce]

This is for logging in?

[sonic lake]

i think so

[slim spruce]

?

[sonic lake]

yes it is

[slim spruce]

So you made the account and right afterwards you can't log in?

[sonic lake]

yes

[slim spruce]

You made a new one with a gmail email and that did not send as well?

[sonic lake]

yes

[slim spruce]

Keep trying to log in. Otherwise I'd suggest making a new account on another email provider that works.

[sonic lake]

those are the only E-Mails that i gotten and non more

[slim spruce]

You also tried on other web browsers?

internet explorer, edge

[sonic lake]

yes

[slim spruce]

I do not have further help besides trying again and again and trying another email provider.

[sonic lake]

edge and Chrome

[slim spruce]

You could email support at [e-mail] for more help if it's a problem on their end.

[sonic lake]

i did

but thx

Update : i did a 3 account same problem

[slim spruce]

I'd wait a reply to your email. This is unusual.

[slim spruce]

If you're on a VPN try disabling it.

[sonic lake]

no vpn on i will whate fore the support e-mail

[prime valve]

https://medal.tv/games/escape-from-tarkov/clips/EFnX7YVivNteF/d1337awi6ENk?invite=cr-MSx3VUgsMzg4NTQ5MzQs

can this be fixed

[sonic lake]

@slim spruce I DID IT i gave account data to a god trusted friend , than the e-mails where send. THX anyways🥳

[quiet summit]

That's..

[slim spruce]

What did you do?

If the problem is not solved, as soon as you log in on your pc in the launcher you will not get an email code.

And you must do that yourself.

[sonic lake]

i gave my e-mail account to a friend and the game account. he loged in to the accounts. the nthe e-mails were send and after that the e-mails workt every time since than

[slim spruce]

And in the launcher?

[slim spruce]

Ok good. Note that giving account info to anyone else violates the TOS.

[sonic lake]

sorry

i wont do it again i know the risk of it

[slim spruce]

You should change your password.

[sonic lake]

i will

Thx have a nice day :)

[slim spruce]

You too.

[gloomy iris]

Anybody having trouble disconnecting? My PMC is stuck (never loaded in) and I tried resetting my router, restarting PC, etc but still stuck...

[slim spruce]

"game aborted"?

[gloomy iris]

No

The error is "Server connection Lost"

But keeps coming up

[slim spruce]

Ever have a good raid or good scav with no disconnections?

[gloomy iris]

Yes, multiple

[slim spruce]

After this problem started?

[gloomy iris]

Never disconnected before

No, my PMC is still stuck (has been for 30 min-ish)

[slim spruce]

This is only one raid?

Is this in many raids or just one?

[gloomy iris]

Just one

I'd just prefer to not lose my kit

[slim spruce]

I'd suggest ignoring the problem as it could just be a bad session on the server.

It will probably not persist after this raid.

[gloomy iris]

😦 Okay

[misty vault]

i cant get my password to reset, i know my email n stuff but i dont get a link

is there any other way?

[slim spruce]

The email will not send?

[misty vault]

nope, it gets marked as spam usually, i reset it yesterday, i still did not get it today

[slim spruce]

White list the email address and try again.

If you never get it, even with white listed, you will need to email [e-mail] for further help.

[misty vault]

i cant whitelist it because bsgs emails dont comply with basic rules of email structure

[slim spruce]

Basic rules?

[misty vault]

thats nice of you thanks

[misty vault]

yea theres like fixed blacklist rules and the only thing is you can do is say level 1 = whitelist virus, level 2 = whitelist suspicuos text and so on

[slim spruce]

This sounds like an issue with your email provider, not the emails?

[misty vault]

i set it off so i get every email but bsg never comes

i even have emails again where african kings tell me to give my bank account so they can donate millions

[slim spruce]

Those emails are likely sent from the same country you're in, though.

The BSG emails are international.

[misty vault]

germany. alfahosting is my provider. i called my provider they said theres nothing i can do. and bsg limits me saying i cant change my email provider to gmail

[iron granite]

help me how i need to turn off this shit

[potent anchor]

1. Take it out of this channel
2. Uninstall that trash game

Oh wait this isn’t #irl-weapons lmao

[iron granite]

😄

[potent anchor]

Nvm you good bruh someone who plays the game for 4000 hours will tell you

[misty vault]

i feel like paying more than 50 bucks for a game is too much

[iron granite]

😄

[slim spruce]

nvidia overlay for performance monitoring

nvidia reflex flash indicator

ALT Z > settings > scroll to bottom > disable.

[iron granite]

thanks mate

[slim spruce]

Don't post such things

[misty vault]

now i got one thanks

[iron granite]

i love u ;D

[misty vault]

sesssamy actually does what support has to do 😄

[slim spruce]

I did nothing. Must have just taken time.

[misty vault]

cute little lies

❤️

[misty vault]

you cant remove login cooldowns can you? 😄

[slim spruce]

No, but they are usually shorter than you think.

[slim spruce]

wait 5 minutes and try again

[misty vault]

love you ❤️

[ember isle]

@slim spruce fixed the bug out shit?

[weak stag]

whenever i try to start tarkov this message pops up "16:51:44: Starting BattlEye Service...
16:51:45: Failed to initialize BattlEye Service: Generic Error." and i cant start it. any way around this?

[slim spruce]

reboot and try again, first

[weak stag]

just figured out i have no space on my pc

[slim spruce]

only on lighthouse?

[ember isle]

every map

[slim spruce]

"loading loot" issue basically?

forever?

[ember isle]

for my new friends

my issue is the game destroying my computer if I host with friends

[slim spruce]

I read through the problem again and I do not understand the problem precisely.

Please describe it in more detail.

[misty vault]

thanks to you sessamy, i hope you will have a good f..... weekend

[slim spruce]

🙂

[ember isle]

every time I host the game, my computer gets completely broken and turns off

[slim spruce]

What is your ram usage at during gameplay and up until this time?

high at like 80% + ?

[ember isle]

barely breaking 50

[slim spruce]

Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

The blue screen from the other day looks like a graphics driver issue.

I'd suggest reinstalling the driver with "clean installation" checked (nvidia).

[ember isle]

why is it only for hosting though?

[slim spruce]

I don't know.

[ember isle]

I can play solo all day

[slim spruce]

In the custom install method (not express) check "clean installation".

[coarse iron]

AMD A6 man

[slim spruce]

Your pc is very underpowered and it may not play well even with 16gb

[coarse iron]

thanks

[ember isle]

my favorite item

[lapis lintel]

Hey, it says theres a 25% discount to upgrade your account? which would work out at like £50 or something on the price of the EoD edition? yet when I go to buy it, it says it's £67.16? does it remove the 25% after? 🤔

[vivid briar]

taxes

yes vat tax is 11 which i think they send back then the pee

[lapis lintel]

So really, you're not saving anything 😂

[vivid briar]

welcome to tarkov

[lapis lintel]

Scuffed

[vivid briar]

truly love this game but man its letting me down so every time i try to say something about it, its mere opinion instead of it actually being things that are wrong with the game but then again everyone has a diff experience, just wish it was worth the 150

and anyways you can get the same amount of shit for the basic version youll just have to grind

[lapis lintel]

I mean, I've only played for a few days; I'm only like level 8 but I seen there was a discount so I thought maybe it's worth it

[vivid briar]

i mean if you like it go ahead its what i did, just currently i think in my opinion it isnt worth the 150 or 68 dollars

[quiet summit]

What makes you say that? Curious

[vivid briar]

lack of events, updates making the game act differently then it did before, any type of surround sound butchers audio, servers need optimized, the game isnt fully released, teased content that hasnt made its way in years

but its just my opinion

and im saying only currently

past few wipes where worth it but i understand its a hard time right now so its just a waiting game, have faith in our devs becuase they made a game others didnt and actually almost perfected it even when it doesnt have a release date

[quiet summit]

Not trying to convince you to change your opinion on it, but to hit your points

Would you rather they spend their time on events, or would you rather them spend it more on progressing/releasing the game? ; updates to the game are meant to have the game act differently.
Sound personally to me is blown out of proportion - Localization is really good to me until you start playing around staircases/specific areas.
Servers/Netcode I will agree on, needs work.
Would you rather have teaser content, or for them to do the BSG thing and not release any information on it at all?

[lapis lintel]

Where do I get my roubles? I bought the pack, I got the euros and dollars but no roubles? 🤔

[quiet summit]

Let's also compare Tarkov to a different game you enjoy/enjoyed - Time spent on Tarkov is probably vastly larger than the other games you have enjoyed for 60 dollars - Things like GTA V, Siege, Call of Duty, I enjoyed greatly, but compare the time spent compared to Tarkov is nothing
Money spent per hour is very different

[quiet summit]

If you compare the different editions, Standard gives 500k Roubles

EOD Also gives 500k Roubles

They are the same

You do not get extra roubles compared to standard

[lapis lintel]

rip

[vivid briar]

its best for them to do the bsg thing so they dont community hopes up, ive made my mind and you basically agreed with more then half of what i said, and for events its not that i want them or anything just expect them because its what they do but its their game no shame in not putting anything out just its weird that they arent

when we come down to it they are just trying to make money and support their family's so its never been a big deal, just people have made opinions and i chose to voice mine at times

[quiet summit]

https://tenor.com/view/will-ferrell-i-dont-believe-you-smoking-gif-13523062

What's the issue?

[rare locust]

Why do i keep getting DC'd in the middle of raids for no apparent reason? This is the 5th time its happened, 3 of them ending with my death because its in the middle of a fight. I have fast internet, and no packet loss. This is ridiculous im losing kits because i cant do anything.

[vivid briar]

read up

happened to someone else too, had little to no help on it try contacting bsg

dont think mods can help with that one

[rare locust]

how far up? cant find it might have scrolled past

[vivid briar]

just servers had been having problems recently

with the two tech updates that where released some things where accidentally broke

i dont know for sure whats going on but servers are having a tough time

[civic vapor]

I'm having constant server stability issues. Regular 'server connection lost' and packet loss indicators.

[rare locust]

fug, been trying to get to lvl 15 but whenever i try to do pvp for xp is when bad luck hits and i DC lmao

[vivid briar]

no its not that, they just cant do anything

bsg is way to busy right now also so like there is minimal help with that

[quiet summit]

What error code are you receiving on your launcher?

Ok.

[vivid briar]

bro answer

whats the error code

[quiet summit]

Oh he poof

[vivid briar]

honestly idk what to call you as a mod like name wise but seriously props for you guys for putting up with this shit

i just have a weird feeling that recently its been harder for players, admins and devs so just keep doing what ur doing so that this chat and the game can progress

we need it lol

[quiet summit]

It comes with the territory =p

[vivid briar]

no need to explain

[quiet summit]

People call me Awacs/Skyeye/Kwon, can do either

People also call me 1984

[vivid briar]

calling you kwon, seems reasonable

its also ur actual discord name so

[quiet summit]

[vivid briar]

thanks for listening and having a convo that goes both ways instead of trying to find something for me to look at instead of what im seeing

[quiet summit]

Insert fistbump emote that I don't have

[vivid briar]

i dont even have emotes so the insert is good enough lol

[normal garden]

Im trying to upgrade to EOD and im paying through paypal, but its stuck on "Awaiting Payment Submission", anyone can help on what to do ?

[thick lake]

is the lag fixed yet

[slim spruce]

Are you paying with paypal wallet?

[normal garden]

nope

[slim spruce]

you will need to either wait or contact xsolla in a live chat about this https://help.xsolla.com/en/i-cant-make-a-payment

[normal garden]

ok, thanks

[spark flame]

Does upgrading to EOD with a Debit card work?

[slim spruce]

Yes, if the bank does not block the purchase.

Paypal usually has less issues.

[spark flame]

They will

[slim spruce]

I use paypal with debit or credit and have no issues.

[normal garden]

actually, does it redirect you to the paypal website 🤔 because I have pop up blocker and ad blocker on

[slim spruce]

Yes

It should first make you log into paypal and send you to the tarkov website to complete

I have seen others with this problem.

[normal garden]

ah, that means I have to turn off the pop up block and do it again

[normal garden]

alright ,thanks again !

[drifting silo]

hey folks, how does gifting tarkov work

do I put in my own email then get a code to give out or do I put in the receivers email

[slim spruce]

They redeem it on the eft profile page in the promo code section. Yes, put it to go into your email.

And then send them the code.

[drifting silo]

Thanks a mill ❤️ have a good weekend

[upbeat valley]

i need help sometimes in raid my game would freeze and say tarkov. exe is not responding and it always when imma go into a fight

[slim spruce]

Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[upbeat valley]

there wasn't a history for tarkov in it

[slim spruce]

Any other things at the time of the freeze?

[upbeat valley]

ye it would also crash sometimes

[slim spruce]

Any hardware errors? Also, what is your ram usage ingame?

[upbeat valley]

idk how to check that

[slim spruce]

Task manager while alt tabbed

[upbeat valley]

it at 55 rn

[slim spruce]

ram as in system memory

[slim spruce]

during a game?

[upbeat valley]

no

[slim spruce]

Try it during a game.

[upbeat valley]

lemme load in rq

[slim spruce]

@amber nymph What is happening exactly?

[spice rover]

does anybody else have the problem where the launcher does not download nor update the game?

[slim spruce]

What is the problem?

[spice rover]

my launcher, so whenever i press download or update the game it will flash like it is trying to but it wont actually download

[amber nymph]

open task manager and eliminate all different versions of "BSGLauncher"

[slim spruce]

Disable windows defender temporarily

[amber nymph]

just did that myself, it worked

[upbeat valley]

that in game

[slim spruce]

Is the game on C or D ?

[upbeat valley]

on the drive nameg

[slim spruce]

Check event viewer for tips on what is happening at this time. Right click start > event viewer > windows logs > application

look for ones that happen at the time you crash. There'll be many most likely for random things.

[upbeat valley]

can we vc and i share my screen

[slim spruce]

Ok

[spice rover]

it still is doing the flash and no download

[slim spruce]

the button still says "install" or "update" and it doesn't do anything?

[spice rover]

yea, i took the manual download i had in my files to test this and i turned off windows defender and pressed it and it still did the flash and no download

[slim spruce]

By no download do you mean 0/0?

[spice rover]

it just wont even show the download look it just flashes the install button and it wont install

[pastel stirrup]

i keep rubber banding at 40-60 ping

i have never rubber banded before until this update

[spice rover]

any other ideas?

[slim spruce]

Run the launcher as admin.

[vivid briar]

Anyone have a solution to Repairing the Files? My game was downloaded and working just fine before the most recent update. Now I cannot for the life of me get this game to work.

[quiet summit]

You can download from the pins in this channel if you would like, though I'm not sure if it'll fix your issue

[vivid briar]

Thank you. I will give this a try.

[spice rover]

After I tried some other things resetting my pc as well it still is having the issue to even download

[slim spruce]

What antivirus software and firewalls do you have?

Something is blocking the launcher from working.

[heady timber]

how can i make lighthouse no run like shit

[spice rover]

I just have the default windows antivirus and the firewalls I had it on selected as guest or public

[slim spruce]

white list the launcher and game folders and reboot

[main cradle]

@slim spruce

[slim spruce]

what happened?

[spice rover]

how do i whitelist the launcher and game folders?

[slim spruce]

https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26

[spice rover]

am i able to add the launcher through that?

[slim spruce]

the folder with the launcher exe in it

and the game exes

(or where they will be)

[spice rover]

yea okay i got that, and then reboot?

[slim spruce]

Yes

[spice rover]

ok, brb

now should i try to download

[slim spruce]

Yes

[spice rover]

still did not work

it did the flash and no download

[slim spruce]

reinstall the launcher

[spice rover]

same result

[slim spruce]

You click install and absolutely nothing happens?

[spice rover]

it pops up location to where i want to download i press yes and it closes and then the instal button flickers for a second and it does not download

[slim spruce]

Ok that is totally different.

[spice rover]

what is wrong?

[slim spruce]

Go to

C:\Users\%username%\AppData\Roaming\Battlestate Games\BsgLauncher

and delete the file "settings"

you will probably need to enable seeing hidden folders

[spice rover]

i deleted that said folder, now try to download?

[slim spruce]

Not the folder, the settings file

[spice rover]

yea thats what i meant sorry

[slim spruce]

Start the launcher again

and download

[spice rover]

it did it again

[main cradle]

It just did this

[slim spruce]

If it happens again let me know

It could just be a random issue.

[slim spruce]

Where are you trying to install to?

[spice rover]

C:\Battlestate Games\EFT

[slim spruce]

Try installing to the desktop in a folder called EFT

[spice rover]

well that works

am i able to put that file now inside my battlestate folder ?

[slim spruce]

It's a permissions issue. After it is downloaded all the way move the folder to where you want it to be and then use the launcher to "set the path to existing install"

And you can play.

[spice rover]

would i need to change the path and update or would it auto update? this morning for the update i had to re download the manual file and mark instillation path

[slim spruce]

the launcher has a feature to choose the path to the install

After you move it the option is above the install button

[spice rover]

well i mean like, since we downloaded it to a file on the desktop and about to move it to my file, lets say another update comes out and i need to update, will i need to re make that file on my desktop or would i be able to just press update

[slim spruce]

It will update when you choose the install folder with the set to path option

And everything is set

[spice rover]

okay cool, thank you alot for the help

[honest cairn]

what does it mean by upgrade to europe version?

[honest cairn]

ah

[quiet summit]

[honest cairn]

I REFUSE TO BE AFFILIATED WITH THE FRENCH

[quiet summit]

[heady timber]

ight so when it loothouse getting optimized bruh

literally cant play the map

[keen depot]

so if i heal my pmc then go on a scav run, my pmc is still wounded for some reason? what should I do?

[wraith trout]

Hello, I would like to ask why the server has a high packet loss problem? ?

[gloomy cargo]

either a bug or dunno
everything found in raid doesnt show as found in raid....

[quiet summit]

Are you a newer player?

[gloomy cargo]

lvl 20

[quiet summit]

So you can think of FIR as First instance

If another PMC brings something from their stash into a raid

It's not first instance, so it isn't FIR

Things bought from Traders, spawns in their stash, then transfers to you, not FIR

Things crafted in Hideout, first appears in your stash, so it is FIR

If a scav spawns, first instance is that raid, so most of what you take off that scav is FIR.

[heady timber]

desync is still an issue btw, my boys nade went over a wall for him but not for me

[marsh dune]

Thanks for the suggestions, hopefully one of them work, if not can you recommend a good place to buy a chew toy so I may chew the frustration away?

[quiet summit]

Lmao I believe in you

[marsh dune]

tried to send a dog showing appreciation in GIF form but youll have to just imagine it

[wraith trout]

🤔

[vernal prawn]

i found a violet keycard and i wanna try it out in an offline raid, is it found in raid if im going in the offline and going out again?

[drifting beacon]

Yes

[crystal slate]

how do u make a ticket for support

[slim spruce]

For what?

[crystal slate]

id like to make a ticket

[slim spruce]

For what?

[maiden parcel]

Been having issues with fps no matter the settings , possible for some tips here or is a ticket needed? :S

[slim spruce]

You can type stuff here yeah.

[crystal slate]

for moderation

[slim spruce]

#discord-mod-mail for the discord moderation

[floral fable]

tf

[dry hatch]

Ok, now im getting worried, bought yesterday EoD using pix, I dont even know if this payment option is available in other countries, but I basicly paid with credit card, I was charged (and I'm still charged) but I still haven't got the EoD or any email about anything

[slim spruce]

On your eft profile page on the website do you see the eod upgrade?

And ingame do you have a gold name?

[dry hatch]

I can buy it still

[slim spruce]

Does it show up here https://www.escapefromtarkov.com/profile and also, do you have the gold name ingame?

[dry hatch]

still only shows standart edition

gonna open the game to see

[slim spruce]

If you don't have the gold name also you will need to contact xsolla support - they have a live chat I believe. https://help.xsolla.com/en/you-charged-me-but-i-didnt-get-my-purchase

[dry hatch]

where do I see if I have a gold name?

[slim spruce]

overall page

[teal blaze]

Hello! I getting a critical error in hideout and don't know what can i do with it ':D

[slim spruce]

Make sure your windows time is correct and re-sync it.

Then restart the game.

[dry hatch]

no gold name

[slim spruce]

contact xsolla for support with billing https://help.xsolla.com/en/you-charged-me-but-i-didnt-get-my-purchase

[teal blaze]

thanks it worked!

[warm quarry]

Do Boss spawnrates scale with the player count on the server? Since loot and scav spawns also scale

[patent wedge]

so had to wipe my pc and went to reinstall and now its saying this and email and password are correct anyone able to help with this

[olive roost]

Hey I wanted to know if the servers are having a few issues or if it's my internet

[dry hatch]

maybe both?

the server are indeed having issues, but Im playing rn and its not that bad

[olive roost]

oh ok yea I mean like for example in ur stash like does it lag when u move stuff around

[dry hatch]

hmm no, Im playing normally

[olive roost]

or like in raids I get alot of lag with an icon on the top right

[dry hatch]

its normal the icon on the top right for when the servers are having issues

[olive roost]

oh ok anyways it stopped for my I was just curious cause my internet has a few issues sometimes but rn it went back to normal so all is good

[olive roost]

yea thx for the info

[dry hatch]

so... rn the game is on a discount, 25% off, if they refound me but the promotion goes off, can I do something about it? cause in my country there are laws that make me receive the product that I bought im a promotion even if it got issues and the promotion ended

but idk if other countries have that

[slim spruce]

If that purchase goes through you get the discount. If it's refunded and you try to buy again, outside of the sale, there will be no discount.

[slim spruce]

Try again in 15 minutes or so. Also, reset the password if it still is saying it's wrong.

[patent wedge]

@slim spruce i did that and now blocked me for 1 hr

[dry hatch]

Contacted Xsolla, they said It may be many things, maybe its just still in process, maybe its a security error, I contacted the PagBrasil (bank which is getting the payment processed) and I will wait for an answer, but it just seen that the bank is just taking long to process, maybe cause its weekend? anyway, I really appreciate your help

[magic epoch]

how does one make ticket

[loud moss]

what for?

[fringe bough]

Im having some confsuion with purchasing the game, I live in another country and use a different currency, is there anyway to convert to a different currency on the tarkov site, I can do it with paypal but when you do it using paypal the converssioon rates on there are casuing the game to be priced higher than the regual conversion is

[magic epoch]

guy dming me to go kill myself

[loud moss]

modmail with evidence

[magic epoch]

thats just dming the bot?, because I did that but idk if received

[loud moss]

yes

[magic epoch]

ty

[tardy flower]

anyone know why it wont let me use a Yahoo email to make an account? its saying no Domain.....

[slim spruce]

Because that domain blocks bsg's emails.

Make a gmail just for tarkov.

[unique brook]

When playing tarkov my pc just randomly blue screens anyone know why?
Says kernel heap corruption or something

[slim spruce]

You have 16GB of ram?

[unique brook]

yes

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[unique brook]

also my game is running on 60 fps on customs with fsr

usually was 100+

[slim spruce]

Try the page file thing and reboot.

[unique brook]

the fps was unrelated

i just had max settings

[nova condor]

still having issues with Unity crashing then closing my game only on reserve as pmc and scav offline and online raids, anyone know what might be causing this?

[slim spruce]

If you have 16GB of ram try the page file tip above.

[nova condor]

I did got both my drives set to 16000

[slim spruce]

Only have it on C, only one.

[nova condor]

oh so only my main drive (ssd) not the one with the game on it (hdd)

[slim spruce]

Only C ssd yes

[nova condor]

any other tips maybe turning my games graphics down tweaking with Nvidia control panel ?

[slim spruce]

I would set nvidia control panel to default

And maybe only change power to maximum

[nova condor]

will do, thanks for the info.

[thorny ledge]

Game started randomly having small stutters and its getting really annoying. any tips?

[slim spruce]

What's your ram usage at?

[thorny ledge]

no clue what its at when im in a raid

[slim spruce]

Check while ALT tabbed

[thorny ledge]

Give me a bit

[zinc gyro]

how do i get the email verification code again, shit aint wokring

[slim spruce]

see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[zinc gyro]

nothing worked

[slim spruce]

You will need to email [e-mail] for further help with this.

Or on the website if you are logged in.

[zinc gyro]

not even the wesite was wokring

ill try again later

[tardy onyx]

https://cdn.discordapp.com/attachments/521620581326520331/1030928469066002574/unknown.png

none of it was in my stash after i put it in

💀

got a bunch of error messages and the weapons' and items' images wouldn't loadhttps://cdn.discordapp.com/attachments/521620581326520331/1030927900251279371/unknown.png

NOTHING WORKS

[slim spruce]

reboot and clear cache in the launcher

[rapid hawk]

how does one get the birthday gift?

[slim spruce]

pins in EFT chat

[tardy onyx]

how do i clear cache

[slim spruce]

click your name in the launcher and clear cache

[tardy onyx]

same thing

can't have shit in tarkov

when the bug report is bugged, thats another level man

[slim spruce]

White list the game and launcher folders in windows defender and reboot.

This error is usually caused by an antivirus scanning the folders.

[tardy onyx]

do i also have to reinstall windows

[slim spruce]

no

[tardy onyx]

let me also factory reset my computer

[slim spruce]

huh?

[tardy onyx]

nah, im not gonna do that, if the bug report is bugged, let it be bugged
im not gonna report the bug simply

[slim spruce]

You get this when trying to make a bug report?

[tardy onyx]

yes

[slim spruce]

You rebooted and it still does this?

[tardy onyx]

well no

i won't do that because i don't care enough to do that

[slim spruce]

When you want help let us know.

[tardy onyx]

if i report a bug, the devs are gonna add another ak

[vivid briar]

guys ,dont forget to get ur tarkov gift on www.escapefromtarkov.com website ..login with ur account and get the birthday gift : its a bitcoin a whiskey 6 shokolade and a rd 702

😉

[zinc gyro]

looks like i have to

[gentle spindle]

When I turn on Discord screen sharing, it is stuck on the loading screen. You can hear the sound, but the screen is still frozen. Has anyone solved the same symptom, please help me

I've tried everything I can, but I can't solve it

[vernal prawn]

what keycard is better and harder to get, yellow or violet?

[quiet summit]

Unfortunately not sure what causes it.

[compact sierra]

Hey @slim spruce hope I am not disturbing you, finally got to build my own PC and everything is fine just wanted to ask why my CPU and GPU usages are both always below 60% and I am getting around 110-120fps on max settings on almost every map except lighthouse, there I am getting like 70... Is there any way to get my cpu and gpu usages higher so I can get more fps out of it?

[quiet summit]

Only forkaround is streaming screen instead of application

Get video but no sound

[slim spruce]

The game still needs to be optimized, and this seems like normal behavior.

[compact sierra]

Okay, thanks

[slim spruce]

Try raising settings.

[compact sierra]

Almost all on max except like HBAO and SSR

[gentle spindle]

Is there no solution at all?

[compact sierra]

since game just looks ugly to me with them and everything else on, too much of sharpening

[dry hatch]

@slim spruce yo dude, just discovered why its taking so long to process the payment, today is "holiday" in my country lmao

and the payments that were not working before was because the ebanx had some security issues, I already solved them, but now the payment is processing cause of that

I didn't even knew lmao

[quiet summit]

Good to know, thanks for sharing

[median ruin]

k w o n

[quiet summit]

[dry hatch]

its "teacher's day" on a saturday, maybe thats why I didn't knew lol

[vestal compass]

What are the best graphics settings to run tarkov on? Or does someone have a video that has some good settings

[loud moss]

there is no best. you find settings good for your specs

[vivid briar]

Anyone else had really shitty connectivity since the patch? I've been dc'd and had a ton of rubberbanding since the patch and always had great serverside performance before

[vast delta]

hey guys, just buiilt a new pc and when trying to download the bsg launcher on thier website it gives me this error

"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."

help pls

sent an email to support and sent some messages on the forums, still nothing

[slim spruce]

Use this link https://prod.escapefromtarkov.com/launcher/download

About the email to support, you will need to get this fixed with them.

[vast delta]

ty sm

[slim spruce]

If you're on a VPN try disabling it.

Or powering off your modem and router for 15 seconds.

[vast delta]

thanks <3

[solar bridge]

Hello, bought my friend a pre order gift. it was a different region but i think it changed his region to europe when he was on other. don’t think that matters though but he put in the code and it says his game is upgraded but when he launches the game nothing changed

what to do?

[slim spruce]

What is the problem when launching?

[solar bridge]

he doesn’t have new pouch or more space

[slim spruce]

Does he have the gold name from the upgrade?

[solar bridge]

it’s not eod

[slim spruce]

If his profile says he owns the new package have him submit a ticket on the website for account support and support will manually send the upgrade package.

[solar bridge]

yeah his profile says he has the new edition

[vestal compass]

Anyone got any advice on getting this pocket watch? I’m on my second key and still haven’t gotten it

[quiet summit]

Night time raids tend to be a little less chaotic

You should hang around in #beginners-assistance

[vestal compass]

I was and they told me to come here

[quiet summit]

[vestal compass]

Idk guess asking questions about a game you haven’t played in over a year is a big no no on all channels

[quiet summit]

When did I say you can't ask it lol

I'm just giving you a better place to ask it

You were asking about your performance.

So they pointed you here.

This is more a tech channel.

Then you come here and ask about a different question

lol

[west flame]

bro i bought eod today and didnt receive all the loot after i upgraded

[quiet summit]

What "Loot"?

[lilac bramble]

Hello. Why cant I restore health in death screen? it is bugged

[slim spruce]

You didn't get the gamma?

[south spindle]

How to fix rubber banding? i got it after the update
it kinda ruins the gameplay in firefiights

[slim spruce]

Use servers with less ping or have there be no issues on your end - depending on what is happening.

[vivid briar]

wtf ?

[desert ivy]

I've been following a convo about sound in tarkov and I have questions: I'm hearing impaired and it seems clear that my impairment forces me to have ambient sounds up front and drowning out practically all audio cues until the phenomenon in question is close enough. on top of that, I'm usually using a bluetooth remote for my hearing aids to feed sound in which I suspect has an effect on the sound available to me. any sound guys able to weigh in on options for me?

[vivid briar]

👍

[frank raven]

With Tarkov being on sale I decided to upgrade to EoD edition. However, when I go through the steps and get to the pay now button, when clicked on a Paypal tab opens briefly then closes, and an error code pops up on the tarkov page. Error 1000: Please enter your email. There is no spot for me to reenter my email, nor any buttons I can click on to direct me to the place where I need to enter it. I tried opening a tab for Paypal and signed in on it, but that did not work. Tried google for help, but all the posts I can find related to email go to issues with verification email. I already have the game installed, standard edition. Anyone else run into this?

[lyric nymph]

Can't log into the site so I can't download the game..

[copper coyote]

hi so i just got the standerd edition installed and opened launcher now when i click install it asks me for what folder and yada yada but i click install and nothing happens did i miss a step?

[slim spruce]

Please try on another browser.

[slim spruce]

What error? Also, make sure you are clicking the big install button and not "set the path..."

[slim spruce]

What is the problem?

[copper coyote]

okay i have the launcher open i have a big button bottom left that says install

i click it it says the folder i selected dosent have the space so i move folder to my game folder i have set up i click install in that window

says somthing about it not being empty i click continue and it just dosent do anything

ask to run as admin or what ever but past that nothing changes

[lyric nymph]

Never mind, figured it out, had to sync my computer time.

thanks though

[zinc gyro]

what is the estimated time for a reply

[slim spruce]

It should be very soon.

[copper coyote]

still not loading right did i miss a step here?

[slim spruce]

What errors do you see exactly?

[copper coyote]

none just dosent do anything

[slim spruce]

saying it doesn't have space?

[copper coyote]

did at one point

[slim spruce]

How much space is on the drive where the launcher is installed?

[copper coyote]

should be 51 GB

[slim spruce]

Install the game to C:\program files (x86)\EFT

[copper coyote]

correction 130

were is that at in files

[slim spruce]

after pressing install you choose where to install it

[copper coyote]

says there is no accses to this file

[slim spruce]

start the launcher as admin

If still not install it on the desktop in a folder called EFT and then move it to where you want it installed.

[safe lodge]

https://medal.tv/games/escape-from-tarkov/clips/EYab00DmLKaKc/d1337BzV2wPw?invite=cr-MSxWTmMsNzAwMjU0OSw A little while ago my game began to have these huge stutters, worse on some raids, and Its never happened before. My Pc and internet are both good enough and have been good enough as I have never had this problem for the 3 years ive been playing tarkov. At the top right there apears to be a server disconnect symbol which dosent make sense as I dont think ping is the Issue, since im playing in my region. Need help solving this issue, every video out there runs you through the generic troubleshooting problems and none of which seem to help.

[slim spruce]

What is your ram and cpu usage at this time when it stutters?

[safe lodge]

i will run another raid and check when it occurs again, but I did overclock my shit a while ago so that may have caused permanent damage. but I am sure I did it safely and plus I am not overclocked at the moment.

[slim spruce]

You can't install the game where the launcher is installed. Please try program files (x86)\EFT (make eft folder before)

[copper coyote]

eft?

[slim spruce]

Make any folder there please

c:\program files (x86)\ (make a folder here)

[copper coyote]

okay done so i route it there?

[slim spruce]

yes

[copper coyote]

i did so and it hit me with the same error msg

[safe lodge]

@slim spruce So when the stuttering occurs my CPU,Memory, and power usage are all extremly high

[copper coyote]

godammit why is this such a pain i just wanna play cant get any of these folders to work

[boreal kindle]

can somone help me with the game download it stays on 0mb/s

[copper coyote]

stand by for error msg

[naive cradle]

Probably not the best place for it but kind of lost on where to go. My Tarkov account was hacked early this year and banned the same day unfortunately i was without a PC for a few months and had no way of doing anything. Now that i have a PC again and found out my account has been banned I was wondering what the steps are to take to appeal the ban. I have the emails sent at the time showing me the IP of the user who took my account etc. Just a little confused on what to do as the account was also removed from the forums.

[zinc gyro]

how long is soon T-T

email sent yesterday at 3:27pm

[slim spruce]

wait a couple more days

[zinc gyro]

...

damn ig no scav case finish for me

[copper coyote]

took mine 2 ish days

well 2 and a half

okay got a folder to accept it but now its saying it dosent have space when i damm well know it does

[copper coyote]

the laucnher itself says i got the space still says disk has no space

[slim spruce]

If the launcher is on C the temp folder is on C. Change the temp folder in the launcher settings to be D:\TEMP or something like that.

[copper coyote]

lost me there im not following

so i need to move the launchers spot in my files to were?

[slim spruce]

in the launcher click on your name and go to settings and change the temp folder location to D:\TEMP

[copper coyote]

i must have jumbled my files or fuck somthing up it did not work

so i go to settings click on the file name thingy and take it to the d file folder thingy

[lapis pawn]

how do i report a bser? killed the people he went in with for our gear

[copper coyote]

isnt that sorta part of the game?

[ionic shard]

how does this make sense i turned in the message already and i still havnt completed it?

[copper coyote]

its working thanks for the hand mate

[slim spruce]

Any time.

[surreal orchid]

why is it stuck on this. I ended up also getting charged double

[lapis pawn]

no it was someone we qued with

[quiet summit]

Please do not call out others in chat - If you have something to report, please report it to #discord-mod-mail

[quiet summit]

You will have to get in contact with xSolla as they handle our billing

https://help.xsolla.com/en/i-have-a-problem-with-the-purchase

[maiden parcel]

how come is i turn sharpness to 0 the colors are very enhanced?

no post fx

[surreal grove]

anyone else unable to heal themselves between matches?

i apply all heals but im still at 1 health in every limb after a match

🤔

[maiden parcel]

let the animation of the healing complete and then press next

worked for me

[surreal grove]

never had to do that before

[maiden parcel]

me neither untill i got the problem

[surreal grove]

i see

[surreal grove]

nope, waited for the animation to finish and everything

still not working, this is after a brand new reset

is there a place to report bugs?

[quiet summit]

This is known

[surreal grove]

gotcha

[quiet summit]

Just for future reference, you may report bugs on the laucher.

[surreal grove]

awesome, ty

[drifting silo]

weird issue: i have played lighthouse as a scav and pmc for months with no issue . Today I done 1 pmc run for full raid and no issue. Done 2 scav runs on lighthouse and both times halfway through it made my screens go weird then my pc rebooted by itself. Anyone seen this ?>

[misty scroll]

can someone help me

I have something called high packet loss

[slim spruce]

on wifi?

[misty scroll]

I am plugged into my router

[slim spruce]

Is this problem on one raid or many?

[misty scroll]

evry raid since the last update

also takes me like 5 min to load out if i die or exfil.

and frames are shot

tarkov was running fine until the last update but it just hasnt since then

[slim spruce]

do you have high ping? or it doesn't show.

[misty scroll]

na I did but ever since I got plugged into my router It was fine

[slim spruce]

Are you on a VPN? If not try selecting like 3 of the lowest servers in the launcher.

[misty scroll]

what vpn shoul i use

[slim spruce]

You should not use one as it will increase ping.

[misty scroll]

oh

[quiet summit]

@sharp crest Hello, In order to use modmail, please open DMs to server members.

[rapid hawk]

why does lighthouse lag so much when I'm a pmc but not at all as a scav?

also anyone got settings for max visibilty cause idc about the graphics

[marsh verge]

why is this grass shadow artifact happening? the shadows "Stuck" on the screen. and grass shadows is off

happens when using any lower than TAA

[vivid briar]

my game keeps crashing without an error sometimes with the unity error and very rarely it crashes with my pc all together and i get that blue screen i have tried a clean boot and after it was better it didnt crash as often now i disabled all nvidia services and its better as bevor but still crashes from time to time sometimes it doesnt crash at all and sometime it does every 5 minutes i dont know what to do

i also did the integrity check it didnt help a few days ago i even reinstalled windows deleted everything and reinstalled everything it still didnt help

here are my specs:
ryzen 5 2600
gtx 1660 super
16gb ram
and i play on an ssd

[twin estuary]

Same issue here dawg

Except i was fine then kept getting worse until now I can’t load into any raids

I added 16gb of ram and though that was the issue….. come to find out I can’t even play on my original setup either

9/10 it is on loading loot and instant black screen reboot

With errors from and amd driver on next boot and I’ve done everythiiiing.

Zero issues in other games

[vivid briar]

same for me

i would like to try that thing with the swap file like it says on the website but i dont know how

[twin estuary]

pagefile?

[vivid briar]

yeah idk

[twin estuary]

Did it. No change

Although the studders when loading went away

What power supply you got like as in wattage @vivid briar

[vivid briar]

i think its 450-500

[twin estuary]

👀maybe it is my psu then. I got a 600 running a 3700x and a 5700xt

might be same for u

[vivid briar]

i also thought that but i wanna try anything that doesnt cost money first cuz i just got my pc like a month ago its my first one

[twin estuary]

I’m in the same boat except I’m just broke

hmm well Newegg says I’m 600-699 for psu wattage and I either have a 600-650

@vivid briar if you say you have done everything and you have had the pc for a month it’s the power supply. Take it back to whoever u bought it from

I just undervolted my card and the games fine…… this took me 2 months to figure out and I’m annoyed

[drifting silo]

anyone know how to stop the stuttering load screen when loading loot. When it loads loot sometimes it disconnects my mic and it even makes my rgb keyboard and other peripherals flicker for a second as if its drawing power from everywhere hahaha

[twin estuary]

Nah that’s just the whole pc lagging. Set the page file size to 1.5x the amount of ram you have.

I just got everything working halfway. I got 90fps on labs at 50% power draw and if I set power draw to 100% same fps and system bsod. So I’m tripping my overcurrent…… hating life

[drifting silo]

oh really? Ok just I have a pretty decent rig so surprised I have to up the page file wtf haha. Will give it a go. I have 32gb DDR5 too so thought it be enough 😦 thanks

[languid radish]

what is this sh1t, why i can't purchase the Limited Edition?

3032: Sorry, the payment cannot be completed now. Please try again later or contact Xsolla customer support.

[vocal tundra]

i am pretty sure this topic has been discussed already, since I am not the only one with the issue. Is there a solution, for when I lose my connection inside of a raid (happened to me many times by now)? My Connection to every other application is fast and stable.. so for me this is a big questionmark

[frozen ridge]

Is here any tarkov Support ? I Need help with Account

[slim spruce]

What kind of problem?

[frozen ridge]

@slim spruce forgot my email from Account i know level game code my stash anything help with email

[slim spruce]

You will need to either recover that email or contact support on the website in a ticket (if logged in) or email [e-mail] and provide proof of purchase and ask to change the email.

[frozen ridge]

Alright

[scarlet fossil]

Hey you guys, I am looking for the second and third book, "Voice behind" & "Master of the Night" the official tarkov website only throws a 404 error and I couldn’t find them anywhere online… Any help would be much appreciated!

[quiet summit]

Maybe try the browser without extensions (Cntrl+Shift+N), or try a different browser

[slim spruce]

it is 404, page is missing

[slim spruce]

I do not see where to buy it, you may have to ask the store in an email.

[scarlet fossil]

I’ll try that. Hoped someone had a better idea 🙂

[stone spruce]

Can anyone help, im having trouble loading loot to the point it takes 6 min

[slim spruce]

see here https://www.reddit.com/r/EscapefromTarkov/comments/rlof6z/loading_loot_slow_fix/

[mint marten]

Hey, my friend missed the sale ( https://forum.escapefromtarkov.com/topic/168641-battlestate-games-birthday-discounts/" That), can i get any info about the nextone? Cuz he is not a rich boi, so every euro counts for him :/ ?

[quiet summit]

You can check #general-chat pins for a list of previous sales to get an idea of the next sale.

[vivid zodiac]

does anyone else's PC bluescreen when they try to load into a game? My error message is "Kernal heap corruption" I believe

this has been a reoccuring issue for some time

[frosty igloo]

anyone know why this error keeps coming up on the launcher and wont let me start the game?
Cannot process request because the process (16716) has exited.

[mint marten]

Thanks ! 🙂

[quiet summit]

[dense sparrow]

How does one gain Irelands Ip adress to use it for package test in WinMTR and its for non malicious use (i need the logs to send it to an IT specialist to figure out my internet problem)(rubber bands and more)(i only play ireland)

[dense sparrow]

sounds like a pc issue not a tarkov issue :/
The Kernel Mode Heap Corruption error is a BSoD error that might be caused by an outdated or corrupt device driver.
update yo drivers homeboy

[dense sparrow]

sounds like your pc launched tarkov already

[vivid zodiac]

possibly, EFT is the only game that does this. Even then it bluescreens as soon as the new set of drivers comes out

could they be corrupt?

[dense sparrow]

Eft is a massive performance hunger

most likely
you can just delete your drivers and reinstall em

you should look into your windows 10 error logs

it prob would mention something about what drivers exacly

[vivid zodiac]

will do

[quiet summit]

[zinc gyro]

@slim spruce I feel stupid as shit they were going to junk mail

[slim spruce]

Better than having the problem of them not being sent

[zinc gyro]

Yeah

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[scarlet rose]

2gb ram is fine for the game to run smoothly

[quiet summit]

You're running Factory

[scarlet rose]

but does it matter?

[quiet summit]

...Yes?

[scarlet rose]

check your ram usage on factory beep beep

results may be shocking to you

[dense sparrow]

@scarlet rose it would've been better if you checked it on lighthouse

[scarlet rose]

Its impossible to have 2gb ram usage when running tarkov

(on map)

[dense sparrow]

dude

im on shoreline with 3.6

you def wrong

checked my usage while on shoreline

@scarlet rose next time check all maps before you say

smth

[scarlet rose]

You dumb asf
of course im joking
my ram is just not compatible with cpu
this is what causes this weird numbers to appear

[dense sparrow]

you make even less sense
if it wasnt compatible you wouldn't be able to launch it up even in the first place

[scarlet rose]

You dont know sheesh about pc hardware
im running two ram sticks
not like yours 8gb one stick begging for mercy

Why your fps is so low? You could use fsr or something

[dense sparrow]

1. No you dont know a thing about pc hardware
2. i am running dual channel
3. i have 16gb not 8
   4.why are you making stupid jokes on this channel
   5.you most likely aren't running dual channel
   6.there isn't a thing called incompatible ram and cpu
   7.ram can be bottlenecked by the cpu Hertz limit on ram
   8.shit cpu thats why my fps i low
   9.google and watch some youtube on hardware and softwares before you make yourself look smart

[scarlet rose]

Im not trying to look smart

6. there is something like that
   i5 cpus are more likely to run with compatible ram

add more ram buddy

[dense sparrow]

????

why do i need to add more ram

[quiet summit]

13. Number 1 is equal to 2 and thirteen is 16rd

Adas where are you going with this conversation

[dense sparrow]

im sorry, but im trying my hardest to understand this sentence (im dumb af)

[quiet summit]

No that's the point

It doesn't make any sense whatsoever

[dense sparrow]

ah so im not retarted

[quiet summit]

[frosty igloo]

lmao

[dense sparrow]

i was trying to understand why is my nr.1 and nr.2 are the same
and where the fuck did you get 13. and 16rd?

[quiet summit]

I should've made it even more cryptic than 16rd

12eenth

[dense sparrow]

sixteerd

[quiet summit]

https://tenor.com/view/excuse-me-cry-emotional-gif-12455097

He cat trying to figure out if he was the silly one all along.

[uncut obsidian]

i play on EU servers that are 200 KM from me and i have 150 ms and isnade desync and teleportation, any fixes?

[dense sparrow]

after leaving resort and heading to the extract and you explaining it to me that i dosn't make sense
only then i realized it was a joke bc you said 16rd

that rd flew past my head so quickly

[quiet summit]

[dense sparrow]

i have a issue
why did they remove m381 from flea market
i have no god damn use for em

[scarlet rose]

i was trying to be funny with this 2gb ram usage screenshot

[dense sparrow]

do it in #screenshots

[quiet summit]

Sarcasm isn't easily conveyed through text lol

[dense sparrow]

add /s

[scarlet rose]

sorry ill do better next time
in #screenshots

[dense sparrow]

which is a better offer?

[quiet summit]

Neither

Those aren't per pack

Careful

Wait

Or are they

[dense sparrow]

yeah i sold it to mechanic for 3.6k roubles
seemed far mor profitable
since i only had 1

[quiet summit]

Oh it was a purchase for

People really buying those with leddys, interseting.

[dense sparrow]

i cant even get a ledx FIR
only time i will get a ledx FIR will be if the raid is empty or i have died 3 times with a ledx on my dumbass

and which mf decided that Setup was a good task?

[quiet summit]

lmao

[dense sparrow]

frl i cant stand the tasks where i am required to carry a god damn scav vest

thats the most hated item by me
ITS ANNOYING TO KEEP BUYING A GOD DAMN SLICKER FOR IT

[quiet summit]

It's not too terrible

Run a SKS 35rnder/loose rounds is what I do

If I have to run SKS

Or just run slug shotties

[dense sparrow]

i prefer doing shooter born in heaven and wait for 30-40minutes for a single pmc and miss then to keep buying a fuckin scav vest with a slicker

[quiet summit]

[dense sparrow]

right but the only slugs that are viable are 50.bmg and 20ap

[quiet summit]

Oh I beg to differ

[dense sparrow]

OH RIGHT 20AP ONLY UNLOCKS AFTER SETUP

no other slugs can pen level 5 decently

if i am for slugs i aim for at least level 5 pen

[quiet summit]

I was 1v2 against two Slick/Altyn chads, one with mk47, one with SR25

[dense sparrow]

but flechetes have far too shit accuracy and far too shit range

[quiet summit]

2 shots killed the first one with FTX slugs

Took 4 shots on the other one

[dense sparrow]

4 thats too much
i require 1-2

[quiet summit]

I went to the first guys stream and he's confused on how I deleted him

[dense sparrow]

my luck wont let me survive any longer

[quiet summit]

If you can get stomach shots

2 will lights out

I was confused on why he ragdolled on second shot

[dense sparrow]

you think i can aim properly with 40 fps?

[quiet summit]

[dense sparrow]

ofc i can i have over 1000hours

i somehow racked up 1000 hours 7 times faster then on csgo

great timing killed a mf

no way
same spot killed altyn + ttv110 + MK18
free lapua gun

[quiet summit]

I give luck

[dense sparrow]

Yes you do i am now gonna worship you

[quiet summit]

[dense sparrow]

i was half wrong on the gun

[quiet summit]

AXMC

[dense sparrow]

it is lapua but not mk18 but AXMC and it is CPC not ttv

but he was only having a sniper as primary