community-support

[main cradle]

@slim spruce computer still blue screen when trying to do any simple thing (I can run videos fine same with valorant, but nothing else)

I did the paging stuff didn’t work

[slim spruce]

what's the problem and when does it happen again?

[main cradle]

When I try to load into raid it just blue screens

I did tests on ram and cpu and they’re both good

Narrowed it down to GPU

[slim spruce]

Computer specs?

[main cradle]

Intel I9 7690x

Hybrid 1070 16 gigs of ram

[slim spruce]

Server cpu?

I would do a bios update if available

But otherwise I'd need to know more.

[slim spruce]

Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[main cradle]

How would I do that

[slim spruce]

start > type view reliability history

[main cradle]

Where is start

[slim spruce]

Start button on windows?

bottom left

[main cradle]

Ok I did it

[slim spruce]

what else is there when this happens?

any hardware errors or problems with the tarkov exe?

[main cradle]

wdym

[slim spruce]

That is only one error on the bottom

There are 2 listed for today

[slim spruce]

You did the page file increase thing already?

[main cradle]

yea

[slim spruce]

No maps work at all or some?

[main cradle]

none

[slim spruce]

This only happens in tarkov?

[main cradle]

well ive only tried small maps

[main cradle]

nope

[slim spruce]

When else does it happen?

[main cradle]

joining a vc in discord, sometimes watching yt videos

[slim spruce]

what is the error on the bluescreen?

[main cradle]

let me do it again rq so i can see

[slim spruce]

please run the windows memory diagnostic by going to start > type windows memory diagnostic > restart now and check for problems

This error means something is wrong with your hardware, most likely.

[slim spruce]

let it complete

[main cradle]

It finished

Nothing happened

[slim spruce]

no errors?

[main cradle]

No

Is that all I can really do

[slim spruce]

reinstall your graphics driver in the custom install option with "clean installation" checked in the nvidia installer

[main cradle]

Where would I do that

GeForce experience?

[slim spruce]

yes, in the driver tab with one of the top right 3 dots

[main cradle]

Under the 3 dots it just says game ready or studio

[slim spruce]

the other 3 dots

[main cradle]

I only see one thing of 3 dots

[main cradle]

Should I install the newest first

[slim spruce]

yes

clean install in the custom option

and that's all you need to do for this

[main cradle]

I don’t see a custom option

I just see download

[slim spruce]

During the install process you will see "custom" or "express"

download it first

[main cradle]

Clicked custom

@slim spruce

[slim spruce]

yes

[main cradle]

It’s over

Now what @slim spruce

[slim spruce]

reboot and play

[main cradle]

Alr let’s see if it works

@slim spruce it worked and I got into raid and it was running fine but then it just blue screened

[slim spruce]

When was the last time it worked?

before now?

And do you have all windows 10 updates installed? Even the feature updates?

[main cradle]

Never, new computer I got from someone

[main cradle]

Pretty sure, is there a way to check

[fast quail]

Is there any fix to the 100% ram and cpu problem? My game is literally unplayable because of the constant stuttering, fps ranging from 11-25 and very long loading times

[slim spruce]

start > check for updates

[slim spruce]

How much ram do you have?

[fast quail]

My specs are 16 gigs of ram, i7 7700k and a gtx 1070 8gb ti

[slim spruce]

please update everything, reboot and check again for more updates several times

[fast quail]

The game ran normally at 60fps smoothly no stutters etc. until about a week and half ago

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

About the cpu, you may need to lower some settings.

don't use mip streaming

[fast quail]

Im already on lower end settings

[main cradle]

I did it sessamy I’ll see if it works

Blue screened instantly

Like as soon as I click ready it blue screened

@slim spruce

[slim spruce]

Do you have a hard drive or ssd?

[main cradle]

Ssd

[slim spruce]

what is the wattage of your power supply?

[main cradle]

750

[slim spruce]

Any overclocking in the bios or software?

[main cradle]

I mean I haven’t

[slim spruce]

When is the last time you did a bios update?

[main cradle]

Never

The person I got it from maybe did one

[slim spruce]

I would suggest that. You will need a usb drive formatted to fat 32 with the bios file on it and reboot into the bios

Do NOT turn off the pc while it is updating - it will restart several times.

[main cradle]

Do I have to get a new windows copy

[slim spruce]

no

this doesn't change windows at all, only the motherboard firmware

[main cradle]

Alr how do I do this

Is this a long ordeal or

[slim spruce]

You will need the bios file from your motherboard's support website

[main cradle]

it’s a gigabyte x299

[slim spruce]

which version of it?

[main cradle]

Good question

Gigabyte x299 UD4

Not the pro just UD4

https://www.gigabyte.com/Motherboard/X299-UD4-rev-10/support#support-dl-bios

so i download the file and put it on the usb?

[slim spruce]

have the usb drive be formatted to fat32

[main cradle]

how

already on fat32

[slim spruce]

ok. unzip the zip file you got from the website and put the biggest file in the usb drive

it might be a .f6e file

[main cradle]

is 16 kilobyes ok?

[slim spruce]

yes

[main cradle]

bottom one?

[slim spruce]

yes

[main cradle]

so it should look like this

[slim spruce]

Yes. This video has the instructions on what you will see. https://www.youtube.com/watch?v=ZpxfChQi_gw

[main cradle]

why did it triple in size

[whole juniper]

Trying to install the game from the bsgLauncher but when i install, it just sits on 0mb/0mb.. Does anyone have a fix for this? Saving to an SSD.

[slim spruce]

wait 5-10 minutes

[whole juniper]

ahh might it kick in after a while?

[slim spruce]

yes

If not disable windows defender

[whole juniper]

OK sound will be patient

[main cradle]

@slim spruce

[slim spruce]

yes, do not turn off the pc and it will reboot for you several times

[main cradle]

It finished

Should I go back into bios to check if it worked

@slim spruce

[slim spruce]

it worked. Go and try to play.

[main cradle]

If this doesn’t work I’ll just save for a new gpu ig

[slim spruce]

That is not the problem most likely.

The next thing to try is checking windows for corrupt files by running the command prompt as admin and running

"sfc /scannow" with no quotes.

And also run "chkdsk /r" and press y to do it on next boot and reboot. (no quotes)

[main cradle]

Oh my god sessamy I think it worked

I didn’t blue screen loading into an off I line factory the whole time

Lemme do lighthouse

[slim spruce]

[main cradle]

LOADED INTO LIFHYHOUSE

WITH ACCEPTABLE FRAMES

IT WORK

[slim spruce]

glad to hear

[main cradle]

THIS IS WHY YOURE THE BEST MOD

[worldly stratus]

what does high quality color do? i heard it reduces frames so idk if i should turn it off or not

[worldly stratus]

sessamy you should become "mr computer fixer"

[slim spruce]

I believe it means 4:4:4 (on) or 4:2:0 (off) chroma subsampling, but I'm not sure.

[worldly stratus]

turned it off and i started lagging more :(

[slim spruce]

well the textures are in 4:4:4 so it could be extra work to break it down

[worldly stratus]

makes sense

[loud moss]

keep it off. it reduces my frames by 5-15. with no real difference

[raven vector]

Question lads, how much ram do you guys have? I have 16 but looking at getting 32

[quiet summit]

32 Here.

[slim spruce]

32 for no issues with tarkov

16 is good but some have issues with it not being enough

You realistically don't need more than 32gb unless you are doing like 8k video editing or rendering

[eager heath]

does anyone know how to fix this my friend cant login at all

[slim spruce]

First, create a restore point so you can undo any changes.

To fix the TSL SSL error "Local problems on post" navigate to this registry key:

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.3\Client

And right click the "Enabled" key on the right and modify the data to be 0 and not a 1. Click OK and then reboot and try the game again.

[eager heath]

thank you for the quick reply i really appreciate it

[soft stone]

Yo this might fix mine?

Remeber I spoke about it to you reckon alot of peoples PCs r doing it from an update or something

[slim spruce]

It should, yes.

[soft stone]

Nice

I had too many people tryna help lol

[willow aurora]

Anyone else's PC crashing regularly when loading into lighthouse and occasionally while in a raid on lighthouse?
No other map, just LH

[slim spruce]

Ram size?

[willow aurora]

16gb

[slim spruce]

You may have to raise your page file size.

[willow aurora]

3200, cl16

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[willow aurora]

So I already have that

[slim spruce]

It could be a memory leak or another issue with the game.

[willow aurora]

bummer, I'll submit the ticket then

[raven vector]

same problem with other maps for me. i have 16gb ram also, just ordered more to see if that does the trick.

[slim spruce]

That may fix it but ideally we don't want that to be the fix.

[raven vector]

yeah, i understand that, it just so happened that this was what finally made up my mind 32gb has been on the cards for me for a while. If it doesnt work ill try the page file thing for sure tho

[slim spruce]

what is your ram usage up until this point?

only 8gb?

it's good

reinstall your graphics driver with a clean install in the custom option (not express) and check "clean installation". That is for Nvidia. On AMD do "factory reset".

[grim magnet]

ayo, got a cheating troglodyte in my discord DM's offering to sell carries. What else should i do other than reporting for spam?

[slim spruce]

#discord-mod-mail

[neon forge]

anyone know how i can fix the flickering shadows?

[slim spruce]

the shadows are moving because the sun is moving like 5-7x as fast as real life.

[neon forge]

i mean the shadows are flickering, i havent seen that on many peoples games

[tribal burrow]

I have a issue downloading the game

i try to download the game but it doesnt do anything can anyone help

it never starts

[slim berry]

bruh servers are taking a shit rn frozen with a 5 man rn

[worldly stratus]

why cant I hand in the RIP bullets?

[wild turtle]

Servers died for u guys?

[eager heath]

ok hello again my friend keeps trying to load into raids with us and every time it hits 100% he gets the cant connect error

any way to potentially fix it

[solar pagoda]

hey anyone else recently having their game crash a lot too? sometimes for me the game just closes randomly mid-raid or when im out/die it takes a minute for it to bring me to the death screen/extraction screen

[quiet summit]

@silent sapphire Next time please DM in #discord-mod-mail

[timber crescent]

where i can just make a ticket for a report of a discord server ?

[tough flame]

hey, is there a reason why the books are no longer for sale on the merch store?

[median fossil]

Hey! I have a huge problem. I used to play this game a long time ago, trying to login yesterday but I cannot seem to remember my password? I tried the forgot your password, but it never send me any mail? I tried to login so many times, every time it failed and eventually I got an hour timer cooldown between the logins. Safe to say, I sat there for hours trying to get in.

[sage canopy]

check your spam or junk mail

[median fossil]

I have, and it is empty. Believe me I have checked, logged in and out of the mail, hoping it would update/refresh. I checked all different mailboxes several times over and over.

[sage canopy]

maybe check the email you tell hem to send it to?

[median fossil]

I checked that too, I first tried my mail which I used for Tarkov and it told me it sent information on how to retrieve the account, Then I tried to use a different mail I have and it told me there was no account with that adress. So I'm sure im using the correct mail, since I only have 2.

[sage canopy]

ok maybe email support here [e-mail]

[median fossil]

I did that too, but no response yet. 😦

[sage canopy]

when did you email them?

[median fossil]

Yesterday, maybe they need more time I dont know.

[noble delta]

can anyone explain why when i load into a raid it will go to awaiting session then my whole computer just freezes i updated my drivers last night ever since then i cant load into a game?

[vivid briar]

how do i get bsg to respond to my support email???

ive sent two emails a week ago and no response

[rare rain]

Is anything known about the backend errors? Today is especially bad, I can barely trade. Lost 2 scav runs of gear due to various backend errors

[vivid briar]

if i loose my eod account due to bsg not responding to my email im going to be forever depressed

[median ruin]

What’s your issue?

To add, they handle tickets on a first come first serve basis

@vivid briar

[median fossil]

Omfg, so im basiclly fucked for atleast another two weeks until they help me with my password being fucked over?

[vivid briar]

how long is it going to take lol im trying to play the game i paid for lol

[median ruin]

[vivid briar]

its all good at least now i can shower

[noble delta]

lmaooooo

[solar pagoda]

hello, recently my game has been crashing mid raid a lot, also last raid my pc just shut off completely, i've lowered my settings and everything i have no clue what causes it, i have an rtx 3050, i5-8400 and 16gb of ram

[median ruin]

Drivers updated?

[solar pagoda]

i updated my nvidia drivers yesterday, yeah

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[solar pagoda]

okay i will thank you

@slim spruce it says "value out of range"

that's on the command prompt that is, through the settings thing it tells me that disk C doesnt have enough space for the given maximum file (?) and that continuing with applying the setting will make it so that the file (?) will only increase to an available number

[slim spruce]

Don't use the command prompt method. You must make more room on C.

[solar pagoda]

yeah i don't quite know how, i really don't have anything to delete

im not sure whats taking up so much space

[slim spruce]

in "my pc" in windows right click C and go to properties > disk cleanup

[solar pagoda]

done

what do i choose to clean though

[slim spruce]

anything you want. what is the biggest?

You can also choose system files to find more like windows update logs and previous windows installs.

[solar pagoda]

theres like about 50 mb of stuff that shows to clean, i have no clue what takes up so much

[slim spruce]

"clean up system files"

click that

[solar pagoda]

oh

done

[slim spruce]

what do you see?

[solar pagoda]

windows update, antivirus program and a bunch of other stuff

more precisely windows update - cleaning and that takes 5 gb

[slim spruce]

then look in the downloads folder and videos, documents etc.

[solar pagoda]

now its not read, i deleted a ton of screenshots from the tarkov folder in documents but thats about it, the rest was empty

that only freed up 600 mb leaving me with 10.7 gb free

[slim spruce]

you need to make more room

[solar pagoda]

im trying but theres nothing to delete, i checked everything you told me all i found was some medal logs and tarkov screenshots which i deleted

[slim spruce]

check medal recordings

[solar pagoda]

thats the first thing i did, i only have 3 and deleted all the old ones which changed almost nothing still

[slim spruce]

[solar pagoda]

im cleaning the 5 gb thing right now i have 13gb free but more is being deleted

[raven loom]

@soft stone can you play now then ?

[median fossil]

When do they usually mail back on support mail?

[soft stone]

yes

[raven loom]

Howwwww

Fucking how

[slim spruce]

You have the tls ssl error too?

[raven loom]

Yea you

[slim spruce]

Did you see the fix?

[raven loom]

What

[slim spruce]

First, create a restore point so you can undo any changes.

To fix the TSL SSL error "Local problems on post" navigate to this registry key:

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.3\Client

And right click the "Enabled" key on the right and modify the data to be 0 and not a 1. Click OK and then reboot and try the game again.

[raven loom]

Navigate how do I do that

[slim spruce]

start > registry editor

[raven loom]

Alright

thanks it worked but now i dont get the email for verify

@slim spruce

[slim spruce]

What email provider?

[slim spruce]

you are entering the wrong one

[raven loom]

but i dident get one

[slim spruce]

see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[raven loom]

alright thanks it worked

[slim spruce]

😄

[whole juniper]

Hello, been into 2 scav games now and the second time with a friend, and it's not allowing me to extract?.. My friend managed to extract however there isn't a prompt for me? Any idea why this might be happening?

[slim spruce]

Did you have that extract as an option?

double tap o and see

[whole juniper]

Yeah

Unless i'm being dumb.. New to the game

[slim spruce]

if you were in the circle that might be a bug

[whole juniper]

Yeah i was 100%.. And worked fine for my friend in the same game

[whole juniper]

i just had it 3 times in a row at a different extract point now... Any ideas on fixes?

[slim spruce]

send in a bug report in the launcher

[candid barn]

isn't that ruaf roadblock?

he doesn't have that extract it says

[slim spruce]

it's a different name for scav

[candid barn]

Oh ok. Makes sense.

[slim spruce]

@prime willow by low fps what do you mean happens?

[prime willow]

so i usually get around 100-120 fps

but after 3 hours of playing its like 50

[slim spruce]

Does it fix itself if you restart the game?

[prime willow]

yeah

[slim spruce]

Do you have 64GB of ram?

[prime willow]

nope, 16.

[slim spruce]

check your ram usage the next time this happens. try enabling the ingame ram cleaner.

[prime willow]

5800X , 3060

hmm

[graceful river]

@golden bolt

[slim spruce]

?

[graceful river]

i need admin support

[slim spruce]

Indeed, I am here.

[graceful river]

i had someone bait me out to die in the dc channel he then took my gear left discord and came back to say banable things for no reason

[slim spruce]

Please send a video to #discord-mod-mail

Please use #discord-mod-mail for further messages.

[graceful river]

the guy i just tagged is the one who did it

ok

[graceful river]

gotten 0 help

[faint kindle]

Blue screening on boot?

any tips

[frigid zodiac]

hello im currently in japan but i havent had any issues playing back on the us servers for tarkov until now. ive been here for about 2 years and i dont come back to the states until another year. i can only see asian servers and i can no longer play on the us servers anymore for some reason. is there a fix for this?

[robust ruin]

Tarkov is region blocked

if you get tarkoc from while in a country considered (an ASI) you can only play that for now

[frigid zodiac]

Sad times no issue though I’m only here for one more year. Thank you I appreciate it!!

[tepid gorge]

Hi, I can't verify my phone number, can anyone help me?

[grim hatch]

Usually this happens because the phone number you entered is invalid. For example, because this number is known to be from a service that is not trusted

For example - phone numbers provided by websites as free phone number, often used to make accounts and bypass the phone verification

Often used by cheaters ie

[tepid gorge]

I do not know why. These are my personal phone numbers. I have emailed support😂

[quiet summit]

What does it say when you log-in on the launcher?

Then you need to email support '[e-mail]'

You are not reaching out to the correct email

[dreamy sparrow]

guys my screen mode keeps switching to borderless when i start tarkov

i tried fixing it in the .ini folders

and it still changes back to borderless

[quiet summit]

Is your .ini Read only?

[dreamy sparrow]

hol up

no

[quiet summit]

[dreamy sparrow]

should it be read only?

[quiet summit]

No, it shouldn't

Actually.

It could be a workaround

I'm not sure why it's autoswapping to Borderless

You can switch to borderless, then set to read only if you want

[dreamy sparrow]

wym

?

also is it supposed to be local.ini or game.ini

[quiet summit]

Swap to borderless, refresh folder, change .ini to read only

[dreamy sparrow]

cuz im changing it in the game ini

[quiet summit]

I don't remember which one is for screen settings

[dreamy sparrow]

its game

ac graphics nvm

[quiet summit]

[dreamy sparrow]

my game doesnt even load now lmao

ait i fixed it

ayyyyy lets goooo its fullscreen now

ty mane

[quiet summit]

Npnp

[vivid briar]

Hello is there a way to fix/reduce random micro stutters sometimes it happens when I shoot and sometimes just when I’m walking my specs i5 12400f rx 6600xt 16gb 3200mhz

Game is also installed on an ssd

[quiet summit]

Can you see if your memory is going above 80%?

[vivid briar]

It’s not above 80 when I play Tarkov I only have map genie and discord in the background

[quiet summit]

I'm talking about when you're stuttering hard

[vivid briar]

Oh I don’t know i usually turn off msi afterburner overlay

[quiet summit]

You may try a higher pagefile size on your SSD and see if that helps

Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under performance hit settings
Advanced again, and change the paging file size
Select an SSD drive
Untick automatically manage paging file size for all drives
Use 16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.
After that, restart your computer and give it another go

Keep in mind this will take up some extra space on your SSD for as long as you have that volume on

This will also very slightly decrease the lifespan of your SSD

Modern SSD’s will barely be affected (might even not be affected)

[vivid briar]

Ok im gonna try that thank you and my ssd is the mx500

[quiet summit]

[median fossil]

Hey! I have a huge problem. I used to play this game a long time ago, trying to login yesterday, but I cannot seem to remember my password? I tried the forgot your password, but it never send me any mail? I tried to login so many times, every time it failed and eventually I got an hour timer cooldown between the logins. Safe to say, I sat there for hours trying to get in.

I have mailed [e-mail] yesterday, but no answer yet.

[slim spruce]

Make sure that email is correct

look in the inbox for things about tarkov

[fast meteor]

anyone know a fix/reason why my tarkov keeps crashing when im in a raid i have watched bunch of videos saying its my ram but its not

[median fossil]

I have checked, it is all empty.. All of the mail.

[slim spruce]

wait for a reply from the support email if you're sure it's the right email

[slim spruce]

What are your specs?

[fast meteor]

1080ti, ryzen 7 2600 8core pros, ehm 16g ram

[slim spruce]

computer shuts down or game crashes?

[fast meteor]

game crashes only when im loading into a raid

[slim spruce]

Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[fast meteor]

Description
The program EscapeFromTarkov.exe version 0.12.12.19428 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 5c70
Start Time: 01d8d525fd600502
Termination Time: 4294967295
Application Path: D:\Battlestate Games\EscapeFromTarkov.exe
Report Id: c53cbf13-d28f-4dab-8b41-79a4fd7f83b1
Faulting package full name:
Faulting package-relative application ID:
Hang type: Top level window is idle

that the right thing?

[slim spruce]

anything else?

[fast meteor]

no just that

https://gyazo.com/7b5adbad46d81ec2a0842c582e552385?token=01d7b7eaf3540ab0ebf2f2bd5fdd0ef9

[slim spruce]

Do you crash randomly during a game or only when loading in?

[fast meteor]

only when im in a raid like 2m in

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[fast meteor]

done that already

watched so many videos on yt to try fix it

[slim spruce]

verify integrity of game files and reinstall your graphics driver in the custom option with "clean installation" checked.

[fast meteor]

where would i reinstall my graphics driver

[slim spruce]

geforce experience driver tab, the top right set of 3 dots. There's two sets of dots, the lower one.

[fast meteor]

ight ill try that

i only see 1 set of 3 dots

[slim spruce]

There will be one to reinstall the driver

[fast meteor]

https://gyazo.com/7939e86b42a4669b8dacefa1fa428955

only 1 set of 3 dots and that s what happens when i click it

[fast meteor]

oh i see what u mean

ight loading a raid the now so elts see hopefully fixed it

[fast meteor]

tyvm i think u fixed it i just finished a raid for the first time without crashing

[slim spruce]

😄

[fast meteor]

only took a week 😛

[fallen vale]

Anyone able to translate this sign?
It’s on a room on dorms

Took the picture hoping my phone would be able to scan the text

[quiet summit]

lol I think it's telling the resident of the room to pay his rent

[fallen vale]

Can you translate the bottom piece at all?

Realizing now the translation is probably very local 😅

[loud moss]

probably to do with paying rent or smth

[quiet summit]

Hmm uh...

I don't think it came out right but uh...

[fallen vale]

HA

[quiet summit]

lmao

[fallen vale]

Ok! Thank you. I figured it was something funny so even with the broken translation I am satisfied

[quiet summit]

Ok that's less confusing

lmfao

Np

[fallen vale]

Logan?? 😂😭

What’s a logan?

[quiet summit]

[fallen vale]

Even in the English phonetic spelling it says logan

[quiet summit]

No yeah

Logan's a name I think

логан

Maybe Logan's a brother

lmao

[fallen vale]

Maybe some deep lore? 😂🤔

[quiet summit]

Logan = Black division

Should've paid rent.

[fallen vale]

😳

Oh snipe

Probably “F you by bringing logan” 😬

Yikes

[fast meteor]

i would like to reinform you that its fucking not fixed

want to cry

[slim spruce]

same error as before?

[fast meteor]

yeh

[slim spruce]

What is the ram usage at during gameplay?

[fast meteor]

idk it gets a bit high that could be a problem

[slim spruce]

how high?

[fast meteor]

but idid the thing whrere u make ur thing use mroe ram using adavend something like 80

i bhave 16g

[slim spruce]

Try installing the game to the C drive

[fast meteor]

it is

😦

[slim spruce]

The error says the game is on D

[fast meteor]

?

[slim spruce]

#community-support message

The path of the game is on D

[fast meteor]

https://gyazo.com/4aa5af3ba87c733a66aa4f25bd7c5333

game is on my c drive

[slim spruce]

The game is running from an instance of it on the D drive 100%

[fast meteor]

could be my launcher ?

[slim spruce]

no

the escapefromtarkov.exe is the game executable

it's on D drive

[fast meteor]

https://gyazo.com/44c752ae84c351342595560d892a09bf

[slim spruce]

That may also be there but it's not being used

[fast meteor]

hmm

[slim spruce]

use the launcher to set that as the game installation folder

[fast meteor]

where would i do that

https://gyazo.com/cd6356a432bd1125735ec20ab61cf9d7

[slim spruce]

change the name of the folder in D to like escapefromtarkov1 and then open the launcher and use "set the path..."

[fast meteor]

i cant find tarkov anywhere in my d drive

[slim spruce]

this error says the game is running from D drive https://gyazo.com/7b5adbad46d81ec2a0842c582e552385?token=01d7b7eaf3540ab0ebf2f2bd5fdd0ef9

[fast meteor]

oh man, u think just reseting my pc would fix the issues?

[slim spruce]

no

[pulsar oyster]

How bad is running windowed fullscreen over fullscreen?

[loud moss]

not at all.

[pulsar oyster]

Nice

[jovial lintel]

Why does my game keep stuttering it was fine until like aweek ago, now i keep crashing and getting FPS drops.

[slim spruce]

updated graphics drivers? If you can't try reinstalling it with the "clean installation" checked in the custom install option (nvidia) or "factory reset" for AMD.

[jovial lintel]

Oh yeah good idea, ill try that now.

Thank you.

[lusty cradle]

healing bugged?

[golden quail]

what are optimal settings? i run smooth 60fps 1080p on max settings but i know some shooters are harder on max settings (denser foliage hiding players as prime example) so was just wondering if there are ‘perfect’ settings

[fiery cargo]

@plush kayak

@slim spruce can you try to help this guy? Having trouble installing and I can’t reference my pc to help

[fiery cargo]

Did you extract the game by chance?

Or is that the zip file?

im just spitballing here

This isn’t my forte

[plush kayak]

Just got it working!

[fiery cargo]

Woooo!

[plush kayak]

thanks very much, sorry to bother you

[fiery cargo]

Welcome to Tarkov then 🙂

[slim spruce]

you're banned?

[fierce dagger]

[nimble quiver]

fellas, my tarkov has been crashing a every game after 10 minutes or before i even am able to load into a game since i upgrated my gpu and cpu. could i get some help figuring out what is going on/

it full crashes my pc, occasionally just crashing the game by itself

[faint kindle]

Blue screening on start up any idea whats causing it

[cyan light]

same here

[grim hatch]

for BSOD - Try to set your Windows Paging file to x2 the amount of ram on your system

https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

Follow this.
If you have 16gb of ram for example, try to set it to 32 000. Then reboot your system and try again

[faint kindle]

Is this for blue screening?

[grim hatch]

Yea

[faint kindle]

Thanks

[grim hatch]

Usually blue screens are caused by saturation of the paging file which can be avoided this way

It's the most common cause of the issue, it has a good chance to help

[faint kindle]

Rodger ill send it to my mate thanks for your help

[elder escarp]

why do I keep getting coneccted to 300 ping servers when I dont have those servers selected

[olive venture]

Late evening Chat. How do you enable real date and time server settings for in game overlay? Here is a picture (top right)

Whelp, won't let me post the photo

[grim hatch]

You are only connected to servers you select, if you want investigation of the situation, contact us at the support in the launcher

We will check with your logs which server you connect to and what is causing the issue

[olive venture]

^

I am assuming it's a "~" command as don't see this option in the setting menus...

[grim hatch]

I don't think this is in tarkov

I'm not aware of any command doing that, I think it's a third party software or maybe a Windows feature

[olive venture]

@grim hatch I'm watching a streamer live right now with it displayed..

[grim hatch]

The text of the date and time overlaps the ping, I don't think this is in EFT otherwise it would not

It's probably another software

[olive venture]

Reference

[olive venture]

Good eye, It possibly is 3rd party software as the ping isn't level. I know BF2042 has FPS and other "~" commands so I assumed it was an EFT command as well

Very interesting as the Text even looks EFT

[grim hatch]

I am 90% sure this is not in Tarkov. The other thing that makes me think that is that usually, we communicate date and times in full numbers, not using AM/PM

For example we say 14:00 not 2PM

Maybe Nvidia/AMD allows this overlay

[olive venture]

Fair enough, however if it's being pulled from the Server it would display as the server text I would assume.. It seems to resemble it

It's a nice feature when random people pop in and out of chat while streaming. I can always make one but I was hoping to use a EFT command or enable it, if it's a normal feature

[fair sigil]

any1 knows how long on average account support responses take atm?

[coarse crater]

The ping is from the game, there's an fps command too

I've never seen the date and time before so I don't think that's a tarkov thing

[plush temple]

hey guys i wanted to play eft today an than i got this can sombody help pls?

[quiet summit]

First, create a restore point so you can undo any changes.

To fix the TSL SSL error "Local problems on post" navigate to this registry key:

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.3\Client

And right click the "Enabled" key on the right and modify the data to be 0 and not a 1. Click OK and then reboot and try the game again.

[plush temple]

ok i try thx

[exotic wyvern]

Hey guys.. was playing normally since yesterday. today went inside the game and the sound its wierd.. its like If I am using one of those helmt with faceshield.. the sounds are wierd.. dont know what happened.. already tried everything.. any tips?

[quiet summit]

Going to need more than that

Do you have a video

[exotic wyvern]

what was for me ?

[quiet summit]

Right

[exotic wyvern]

hmm a video? but just saying the sound is robotic and wierd.. and its just in tarkov all other games and videos are normal

and i was playing it yesterday normally.. woke up to day and that is it.. i will try to post a video here

[quiet summit]

Unplug your peripherals and plug them back in

[exotic wyvern]

ok

[plush temple]

THX YOU HAVE SAFED MY DAY THX

[quiet summit]

Good to hear! No problem

[plush temple]

I would send you a cake if i could

[quiet summit]

Mmmm. Cake.

[plush temple]

ok good day and have fun

[quiet summit]

[exotic wyvern]

Didnt work.. no idea.. all videos youtube. other games are fine.. if I change the USB the sound get worst inside tarkov.. but ONLY in tarkov the rest of the PC continues normal

[quiet summit]

Please take a video of it

[uneven thorn]

≪ Λᴡᴀᴄꜱ「🆂🅺🆈-🅴🆈🅴」≫ — Today at 18:05
First, create a restore point so you can undo any changes.

To fix the TSL SSL error "Local problems on post" navigate to this registry key:

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.3\Client

And right click the "Enabled" key on the right and modify the data to be 0 and not a 1. Click OK and then reboot and try the game again. how does one do this im not sure on how to di this

im not sure to do this

[exotic wyvern]

https://www.youtube.com/watch?v=XFPwNv-To14

[quiet summit]

Do you have OBS open?

[exotic wyvern]

OBS ?

[quiet summit]

Some sort of recording software

What are you using?

[exotic wyvern]

Nvidia recording

[quiet summit]

Hm

What audio software?

Like headphones

[exotic wyvern]

astro a50 wireless

[quiet summit]

Do you have something enabled for audio playback

[exotic wyvern]

yesterday was normal.. playing for years the game.. first time that happen

[quiet summit]

It's doubling of audio

Almost at the same time milliseconds off

[exotic wyvern]

yes sounds like that

[quiet summit]

Try and disable your microphone for your headset

See if that does anything

[uneven thorn]

can anyone help me when i sign in it says the request was aborted and could not create ssl/tls secure channel

[exotic wyvern]

ok

[quiet summit]

You copy and pasted my response

[uneven thorn]

to where ?

[quiet summit]

?

That applies to you Patriko

[uneven thorn]

but where in registery

im have never used it

[quiet summit]

First, create a restore point so you can undo any changes.

To fix the TSL SSL error "Local problems on post" navigate to this registry key:

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.3\Client

And right click the "Enabled" key on the right and modify the data to be 0 and not a 1. Click OK and then reboot and try the game again.

Create a restore point first

[uneven thorn]

sorry im annoying but i opened registery editing and dont where or how to go from there

[quiet summit]

Go to the bolded path

So start computer -> Hkey Local Machine -> System

Etc

[uneven thorn]

whats hkey >

[quiet summit]

?

Screenshot what's on your screen

[quiet summit]

Yes.

First, create a restore point so you can undo any changes.

To fix the TSL SSL error "Local problems on post" navigate to this registry key:

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.3\Client

And right click the "Enabled" key on the right and modify the data to be 0 and not a 1. Click OK and then reboot and try the game again.

Look at the directory

[exotic wyvern]

same

[quiet summit]

HKEY_LOCAL_MACHINE

[quiet summit]

Can you disable your headset on your recording?

See if you still hear

[exotic wyvern]

ok

[quiet summit]

Follow the path

[uneven thorn]

yea im as far as current control set

[fathom raven]

Hi sorry if this is the wrong part of the channel to post.

Over the last week I have had an issue where as soon as I ready up for a raid (PMC or scav) my whole computer comes to a stand still and I never load into a raid.
I have tried changing my internet adapter to IPv4 and added the custom DNS settings.
Reinstalled, verified, checked intergirty.

I am at a loss of what to do and have found no solutions online at all.

If anyone can help I would be indebted to you 🙂

[uneven thorn]

@quiet summit thanks a lot sorry for being annoying

it worked

[quiet summit]

It's no problem friend

https://tenor.com/view/karina-aespa-aespa-karina-karina-aespa-gif-19448353

Good to hear

Gl in raids

[quiet summit]

Navigate to the following directory
C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings
Delete files all .ini files in there
Then go to your launcher and verify integrity

You may make backups if you wish in case this doesn't work

This will clear your keybinds and such

[fathom raven]

It hasn't worked 😦

[quiet summit]

So is your PC bricking up?

Is your computer blue screening?

[fathom raven]

only when i load into a server

[quiet summit]

What's going on

So it stops responding?

[fathom raven]

Pretty much, it does respond but extremely slowly. Only when I start matching for a map

[quiet summit]

Monitor your task manager

What are your specifications?

[fathom raven]

i9-9700k 3.6ghz
RTX 2060 6GB
16GB ddr4 3200 MHZ
not sure if you require any other specs

[quiet summit]

Monitor your Memory usage

mmmmmm actually

Let's try a pagefile size

Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under performance hit settings
Advanced again, and change the paging file size
Select an SSD drive
Untick automatically manage paging file size for all drives
Use 16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.
After that, restart your computer and give it another go

Keep in mind this will take up some extra space on your SSD for as long as you have that volume on

This will also very slightly decrease the lifespan of your SSD

Modern SSD’s will barely be affected (might even not be affected)

[tardy onyx]

i can't switch between sights on this hamr
i wanna switch to the top sight, it doesn't let me

[fathom raven]

this is how it is, havent changed anything

[quiet summit]

Right.

[quiet summit]

You need to buy a Deltapoint to mount on top of the Hamr.

The Hamr does not come with one, unlike the other Hybrid sights

[tardy onyx]

but the thing on the top already looks like a sight

[quiet summit]

It is the housing for a Deltapoint

Does not contain the actual sight though

Other sights do not have the housing, but a picatinny rail

And thus are able to take different types of sights

(Eg. Bravo 4x)

[tardy onyx]

ok

[fathom raven]

Ok have done this and now I can at least load into a server but I have lag spikes every 5 seconds

[quiet summit]

Lag spikes or stutters?

[fathom raven]

where the screen stops and then catches up

[rare rain]

Does anyone have issues with crashes upon starting? Whenever I start the game from the launcher, the game crashes exactly once, upon the second attempt it starts fine. Happened past the last patch and I've so var updated all drivers (including GPU) withtout look. Drives me insane...

[quiet summit]

It might be your ram then

You should wait and ask Sessamy if there's anything you can do

Keep an eye on the staff list

[fathom raven]

ok tyvm for your help

[quiet summit]

[crude berry]

Mods check videos and screenshots, someone's advertising Garticphone

[slim spruce]

The display driver is causing this crash. Please reinstall your graphics card driver in a clean installation (nvidia custom install and check "clean installation") Or use AMD's "factory reset".

[quiet summit]

^ Oh, @slim spruce
Guys specs are
i9-9700k 3.6ghz
RTX 2060 6GB
16GB ddr4 3200 MHZ

Upon loading raids, PC bricked up
After pagefile size, he could load in raid but is stuttering hard

Anything he can do past that?

[slim spruce]

if the ram is maxed out he could raise page file some more

like 2x the ram

[quiet summit]

What would you suggest?

[slim spruce]

32000MB min and 40000 max

[quiet summit]

@fathom raven Boing

Thanks

[slim spruce]

that is a lot of disc space though

If the memory is maxed out still at this point I would suggest an upgrade

But ideally that should not be the fix

[quiet summit]

Yeah, I hate suggesting upgrading past 16 if it's not totally the issue

Though I'm sure it would help

[slim spruce]

If you lower resolution and settings it should help

[quiet summit]

@fathom raven TLDR
Raise initial to 32000, Max 40000
Lower resolution / settings

[jovial lintel]

Hello, the past like 3days ive been having FPS stutters and crashing almost every other game and i don't make sense. Its never happened before until now. Ive updated my whole PC and low all graphics ingame and its not making a difference. I'm just confused can anyone help?

[slim spruce]

does it only happen when you shoot?

[jovial lintel]

No its just happends, idk how to explain it one raid im fine then the next its just lag or sometimes when im loading in during the countdown it just crashes

It slows my whole pc down aswell its weird

[slim spruce]

What is your ram usage at up until this point?

[jovial lintel]

Its memory in task manager right?

[slim spruce]

yes

[jovial lintel]

Ill open the game and tell you 1second.

[slim spruce]

while the game is running in a raid

[jovial lintel]

Ok ill load onto a lighthouse 2seconds

This is what i shows in the matching screen, for some reason everythin is high tf

[slim spruce]

16GB total?

[jovial lintel]

Yeah

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

Then reboot and try again.

[jovial lintel]

Ok ill give it a go thanks bro

[jovial lintel]

So my Space available is 69802 am i just putting it to 16384 like it says or?

[slim spruce]

16000 and 25000

[slim spruce]

how much space you got left?

[jovial lintel]

68.1gb

[slim spruce]

you are entering 16000MB and 25000MB ?

[jovial lintel]

https://gyazo.com/558d53e82387d349c2d9d504eaed6894

[slim spruce]

not 160000, 16000

[jovial lintel]

OH LOL

[slim spruce]

mega big

[jovial lintel]

Do it on both or just ssd?

[slim spruce]

just on C

[jovial lintel]

Ok imma reset pc

[quiet summit]

Man trying to run Tarkov 2077

[jovial lintel]

New meta

[jovial lintel]

Looks like this inraid.

[slim spruce]

is the change helping?

[jovial lintel]

It has a stutter hear and there but its not as bad, ill test it over some raids because some raids where fine and other not, thanks again for the help

[jovial lintel]

I just died and loading into my stash it almost crashes xd

[slim spruce]

Try enabling ram cleaner in the settings.

Also, what other programs do you have running?

[jovial lintel]

discord and brave browser thats it. sometimes brave browser isn't even open, its never been a problem before until recently

[jovial lintel]

Ram clear is already on

[fathom raven]

Ok, I have ordered new RAM as a fail safe anyway, so will swap it out to see. If not will try what you guys suggested. Thanks again!!

[quiet summit]

Oh

I mean that's the better thing to do cough

xD

What you did I mean

[fathom raven]

Sounds like we have run into a very similar issue. Wonder if there is some hardware update or something that conflicts with the game

[quiet summit]

Ram issues with Tarkie is a long time thing

[fathom raven]

ye for sure, but i've never experienced it before

first time, and seems same for rage

[jovial lintel]

I got 16gb of DDR4 is that the problem if so it makes no sense cos its been fine for the 2k hours i got on the game. Its just recently xd

[quiet summit]

Yeah for a lot of people it like slowly creeps up

[fathom raven]

just confusing that it only happens when I search for a raid

[quiet summit]

Is it ok when you're fully loaded in raid?

[fathom raven]

not like it happens any other game or application. I use FL studio with loads of plugins and that runs fine

[fathom raven]

no most of the time I can't get into a raid

[quiet summit]

ah ok

[jovial lintel]

Same for me it only happens on tarkov xd

[slim spruce]

what reticle?

try CTRL right click or ALT right click

while ads

[feral slate]

Hey people im struggling at the minute with my game, pretty much every time i shoot something or get shot at my game freezes for a few seconds and 9/10 times when it unfreezes im dead, this is making it very difficult to enjoy the game or play with my friends, ive tried plenty of solutions and none have worked so far, any advice?

[slim spruce]

AMD graphics card?

[feral slate]

i have a Nvidia RTX 2060

[slim spruce]

The solutions to try are 1. Reinstall your graphics driver with "clean installation" checked in the custom install option. and 2. Bios update on your motherboard according to the manufacturer's instructions.

[feral slate]

alright ill try those, thanks :)

[jovial lintel]

It never fixed the problem idk whats wrong

[spare skiff]

has anyone had an issue with the game hanging on a black screen on death or extract?

[jovial lintel]

Yeah then my game crashes xd, it happens 50/50

[spare skiff]

yeah mines 50/50

[jovial lintel]

**

[spare skiff]

sometimes it crashes sometimes it just takes time

[jovial lintel]

Also get FPS drops on a like 50/50

I go from like 80-90 to 14-20 then back up xd

[vivid briar]

why is tarkov using 100% of my cpu?

[errant heron]

@feral slate i have the same gpu as you have you altered your advanced settings in the nvidia panel? it solved that issue for me

[honest cairn]

i have 6.00 fence rep but it didnt level him up is it just a hidden stat or is it supposed to level him up on the trader screen

[fathom raven]

what did you change?

[slim spruce]

You might need .01 more to get over 6.00 without rounding up.

[slim spruce]

@pulsar dagger no trading is allowed in this discord, and also, you can't drop items like that in raids anymore.

[pulsar dagger]

okay

[paper sphinx]

@kindred sleet @hollow river you need to enable direct messages from people on the server to use modmail.

[kindred sleet]

Ok

[kindred sleet]

I enabled it but nothing happened

[hollow river]

i tried as well

only KingFishy has the video

mine didnt have disc overlay on

[kindred sleet]

@paper sphinx Could you join the vc so i can show the video? https://discord.com/channels/521608697764380694/724759986126717008

[paper sphinx]

I’m not home at the moment, a mod will respond to the MM when they get a second

Will send a quick test though

[kindred sleet]

👍

[paper sphinx]

Did you get a DM from mod mail?

[slim spruce]

you will need to open dms from server members to use mod mail in the future. I closed the ticket

[flat mantle]

i need help! i have insanely long loot load times, what can cause that?

[slim spruce]

AMD cpu?

[flat mantle]

yea i have a amd threadripper. any other games i can play just fine tarky is bein mean to me lol

[slim spruce]

see here for a potential fix https://www.reddit.com/r/EscapefromTarkov/comments/rlof6z/loading_loot_slow_fix/

[flat mantle]

ill take a look thanks

[flat mantle]

@slim spruce you are amazing thank you so much. wish i would have known about that almost 2 months ago lol again you are awesome thanks

[slim spruce]

Glad it works.

[vivid briar]

why am i gettibg 100% cpu usage on tarkov

[slim spruce]

check what other things are using cpu like windows updates

and disable MIP streaming if you have it

[vestal condor]

hey all. cant launch bsg since monday. no changes been made yet

[timber gale]

if i lost access to my email and phone can i still recover my acc?

was really enjoying the game

[weary urchin]

Is there a fix to authorization error? I keep losing all my stuff cause of it after I extract

[wind juniper]

@quiet summit 🙂

[quiet summit]

You shouldn't have an issue

[wind juniper]

i doo

[quiet summit]

Can you refresh Discord with Ctrl+R

[quiet summit]

Oh

That chat

No one is allowed to type in those

[wind juniper]

ohh i dndt know cntrlR

[quiet summit]

Too hard to moderate

[wind juniper]

ohh

[quiet summit]

Yeah~ Sorry

A lot of weird stuff posted in there

lol

[wind juniper]

is okay lol

[golden mortar]

is this like a new feature or something, where every time you wanna play the game you need to log in again on the launcher despite setting it to remember the password?

[quiet summit]

Does it randomly sometimes to me too, wouldn't think too much of it if you have 2fa Enabled

[golden mortar]

more of an annoyance

[vivid briar]

I mean the tarkov launcher and game haven't changed lately. check your logs and check your window's logs 99.9% of software issues will be in your logs and tell you exactly what's wrong then all you have to do is google a solution. but yea shit gets corrupted sometimes when you force close crash or restart without saving etc. and since unitys memory leak loves to cause crashes verify the integrity of everything then see if it still happens

[plain crypt]

Any particular reason why bsg using almost none of my gpu utilization but it's using like almost all my cpu

[slim spruce]

what are your specs?

[plain crypt]

i7 11700k, Rtx 3060, 32gb triton z royal 3200mhz, nvidia 244hz gsync monitor

[slim spruce]

fps ingame?

[plain crypt]

Averages 60

[slim spruce]

reinstall your graphics driver in the custom install option and check "clean installation" and then reboot

[plain crypt]

Gotcha 👍

[ornate violet]

hey does someone know why i dont get healed after raid? i have still the free uses but now everytime i click heal and proceed, my guy isnt healed and i have to use meds...

[vivid briar]

unity by design is cpu heavy if you want it to lean on the gpu it sounds weird but you need to turn things up

[ornate violet]

guys it wasnt like that before HALP PLS everytime i click on heal and next, im not healed after that... :////

i googled, found a bug that like atleast a year old 😭

[vivid briar]

have u tried reinstall?

[ornate violet]

will do now tho

[vivid briar]

launcher says my password is invalid for some reason.. after trying to reset my password the site says an email have been sent to me with further instructions, but i get no email at all..

anyone knows how to get my password reset?

[slim spruce]

Keep trying or wait 15 minutes and try again.

[vivid briar]

i tried to reset 2 times now still no email

and it locks me out for an hour at a time

@slim spruce

[slim spruce]

Try the website to log in.

Make sure your caps lock is not on and the email is correct.,

[vivid briar]

i have tried, checked email and password too

[slim spruce]

Spam folders?

[vivid briar]

i didnt change them either and had them saved, idk why but i went to launch the game and it asked a log in again.

on the site it says it sent me the email to reset my password twice and nothing happend

[slim spruce]

Wait a couple hours to make sure it is not coming and then email [e-mail] for further help.

[vivid briar]

actually waited about 2 hours got locked out for an hour again sent the email to the support@ and came here, hopefully they can help resolve this i guess

@slim spruce do you u know how long on average dose it take to get a respond from the support team?

[slim spruce]

a couple days I believe

at the most

[vivid briar]

when I had the same issue it only took about 12 hours I think it depends

@vivid briar do you know what caused the launcher to request a relogin or what happend to ur password?

without the logs no, but a lot of the time it's because unity goes into a default the second it detects a crash

[slim spruce]

Randomly the launcher will log people out for no reason, sometimes.

Happens to me as well.

[vivid briar]

^ what I just said is why I am a unity dev

it will reset all your settings including your login token which is why you have to

[granite grove]

Hello, The game files won't download for me ? Any ideas as to why this is happening please ? Thankyou

[slim spruce]

if you're on 0/0 wait about 5-10 minutes

[granite grove]

Okay ,I shall try that. Thank you

[vivid briar]

is it a que thing?

[slim spruce]

no

it is just slow to start sometimes

[vivid briar]

weird maybe it's a bandwidth thing

[granite grove]

Thankyou , I just need to be more patient 🙂

All works now

[hollow swift]

Has anyone encountered the same bug as me? It only fixes itself when i change back to my native resolution. I was using 1300x1080 in that picture

[jaunty cairn]

Restart your game after resolution change

[hollow swift]

@jaunty cairn Doesn't work

[slim spruce]

This is an unusual resolution. If the UI misbehaves it may be time to use a standard resolution.

[hollow swift]

I switched to 1440x960

[slim spruce]

what kind of monitor do you have?

Can you try anything that is 4:3 or 16:9 ?

[light crystal]

anyone getting common crashes after dying?

[weary urchin]

Is there a fix to authorization error? I keep losing all my stuff cause of it after I extract

[slim spruce]

verify integrity of game files in the launcher

[woven magnet]

Helping my friend pick out a laptop for eft which one should he get?

[slim spruce]

what ones are you looking at?

[woven magnet]

None yet

[slim spruce]

If money is not an issue you should be looking for 12th gen intel and 30 series full sized cards

[woven magnet]

Ok

[slim spruce]

2070, 2080 or 3060 perhaps

[woven magnet]

His budget is around 1000

[slim spruce]

that's going to complicate things. Why a laptop?

[woven magnet]

His parents wont let him get a tower

[slim spruce]

buying a gaming laptop for this price will not really be wise

[woven magnet]

Ikr

What brand would you suggest?

[slim spruce]

asus

at this price you will get a max of a 3050 gpu, which is not that great

or 1650

[slim spruce]

this looks like a good starting point. You will be best with AMD at this price and a 3050ti looks like the best you can get https://www.newegg.com/eclipse-gray-asus-tuf-gaming-a17-tuf706qe-ms74/p/N82E16834236186?Description=gaming laptop&cm_re=gaming_laptop-_-34-236-186-_-Product

16gb of ddr4 is needed

for a screen you need ips at high refresh rate

laptop gpus are sort of weak though

[elfin compass]

hey who would i talk to about an issue on the server?

[slim spruce]

#discord-mod-mail

[slim spruce]

open your dms to server members to use mod mail

[elfin compass]

sorry, how do i do that

[slim spruce]

settings > privacy > allow messages from server members

[elfin compass]

thanks

[wheat wren]

guys

how do i fix my monitor turning off for no reason

please help

[quiet summit]

You should look into your monitor

Make sure your cables are good, power cord all the way in

[wheat wren]

it is

it closes out my game, makes my monitor go black, cant turn it back on, resetted my pc

i sent it back to where i bought it and they dont know the issue

[slim spruce]

Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[wheat wren]

k

[wheat wren]

dwm.exe

[wheat wren]

caused my pc to crash

[slim spruce]

anything else?

[wheat wren]

it says Windows Explorer Problem Event Name: WindowsBlackScreenDiagnosticsV1

[slim spruce]

reinstall your graphics driver in the custom option and check "clean installation" (nvidia) or with AMD, do "factory reset" in the driver installer.

[wheat wren]

done

[slim spruce]

reboot and try again in tarkov

[sonic mauve]

hello is here maybe a mod from the german tarkov server (discord) ?

or does anyone know one ?

i need help there 😦

[slim spruce]

how come?

[sonic mauve]

i think i am banned there i was hacked a few days ago in many accounts insta discord and more and i think i am banned because of that the hacker posted links on many of my servers

[slim spruce]

DM Cyver#0001

[sonic mauve]

is this a german mod from the server ?

[slim spruce]

head german mod yes

[sonic mauve]

ah thx but how can i messege him

[slim spruce]

friend request and dm

[sonic mauve]

doesnt work right name ?

[slim spruce]

Cyver#0001 is his name

[sonic mauve]

mhhhhh i cant add him in friends :/

[slim spruce]

try HuMmZ_21#8519

[sonic mauve]

kann u maybe look if anybody is still online from the mods there ? 🧐

can

[slim spruce]

If you friend requested/dm'd them wait for a reply.

[sonic mauve]

mhhh okay

thx

[low wharf]

Does anyone know a fix for extremely long “Loading Loot” times? I’ve tried everything on reddit and YT alike and nothing.

[slim spruce]

AMD cpu right?

[low wharf]

Yeah AMD Ryzen 9 I believe

[slim spruce]

This should fix it for you https://www.reddit.com/r/EscapefromTarkov/comments/rlof6z/loading_loot_slow_fix/

[low wharf]

I tried that one and nothing

[slim spruce]

updated chipset and disabled the clock?

[low wharf]

Like the admin commands

How do I update the chipset? But yes to the clock because I read that exact reddit in the past

[slim spruce]

The drivers for chipset are on your motherboard's support website.

[flint vault]

can anyone help me with installing tarkov i just factory reset my pc and for some reason when i go to install the launcher it wont let me it doesnt show the install button

[slim spruce]

On the website profile page you don't see install nor your owned version listed?

[flint vault]

it shows the owned version just no install button

[low wharf]

I’ll try this in a minuet. Afk rn

[slim spruce]

Try another browser or use this link

https://prod.escapefromtarkov.com/launcher/download

It seems something is blocking the install button from showing.

[flint vault]

that worked tysm

[slim spruce]

A popup blocker, perhaps.

[glad silo]

so ive been having an issue joining some map channels. i can join some by myself and people can join, but a lot of them i try to join, it wont let me join. sometimes i can join but no one can hear me and i cant hear anyone in the chat. wondering if there is some role or setting i need to get or change

[slim spruce]

CTRL R discord to refresh

[glad silo]

but i dont have issues with other discords. ive messaged two other mods and never got a response in like 2 weeks

[slim spruce]

You have the role needed.

[glad silo]

ill try that

[slim spruce]

You might need to reinstall discord or contact their support.

[glad silo]

ctrl + r did refresh but didnt help. ill try to uninstall and reinstall and see if that does anything. if that doesnt help then i guess i just cant use this discord

thanks for the tips

[slim spruce]

😄

[low wharf]

I’m not understanding the chip driver issue

[slim spruce]

Did you update the chipset driver?

[low wharf]

Im trying to figure out how to do it

[slim spruce]

What is your motherboard?

[low wharf]

Tbh I'm new to PC so I don't know exactly how to figure that out

[slim spruce]

go to start and type msinfo and hit enter. look at "baseboard product" for the motherboard name

[low wharf]

In system information?

[slim spruce]

yes

baseboard product

[low wharf]

It's GA503RM

The version is 1.0

[slim spruce]

This is a laptop?

[low wharf]

Yes

[slim spruce]

you can find drivers here https://rog.asus.com/laptops/rog-zephyrus/rog-zephyrus-g15-2022-series/helpdesk_download/

chipset is listed after you choose the RM variant and windows 11

You can also update like this through the asus armory crate software

that should already be installed

[low wharf]

I tried checking for update in there and it didnt show anything

[slim spruce]

the last update was in feb

Are you sure you disabled the userplatform clock in the command prompt?

That should solve this issue.

[low wharf]

I just downloaded the chipset thing

Let me recheck the userplatform

Doesnt even show the userplatform thing

[slim spruce]

Ok good

[slim spruce]

Open device manager and disable this, located under "system devices"

to open device manger right click start and go to device manager

find this and right click disable

[low wharf]

Let me go there one second

Okay it’s off

[slim spruce]

reboot and try the game again

[low wharf]

Full shutdown or just restart?

[slim spruce]

restart

[low wharf]

Restarting. Thank you for all your help btw

Began loading loot at 2:00, it is now 3:00+ stuck at 65%

Now it’s 4:15 and 85%
For reference, I have a stable lan cable connection, I am running the server with 17ping, and A scav loading into interchange

It finished at 4:50

[slim spruce]

Are you on a VPN?

[low wharf]

No

Additionally, the game feels more clunky

[slim spruce]

Does the asus armory crate software have a bios update available?

[low wharf]

No. Just an HAL?

Sorry for ping also

[slim spruce]

There's a bios update on the website link up there but it is a manual installation. You'd need a usb drive formatted to fat32 and put the bios file (unzipped) into the drive and boot up to the bios and update from there. I'd suggest looking up videos on how to do this and don't turn off the pc during updating - and also it will reboot several times.

If that doesn't help I'd suggest sending in a bug report in the launcher.

[low wharf]

Says Bios upgrade is processing

That’s good yeah?

[slim spruce]

yes

If this doesn't fix it I don't know what will - it may be an internet service provider issue.

[low wharf]

So I didn’t do the zip file one there were two bios files it downloaded, both from 9/30, and I did the non zip file if that makes sense

[slim spruce]

some laptops have a exe that does it all for you

[low wharf]

Well I mean there are two separate files

I downloaded both to the PC, but only installed the non-zip file download

[slim spruce]

Oh the exe option is just easier on the user

I see what you mean

they do the same, the other option just takes longer

[low wharf]

Got it so I should be good? If it doesn’t fix it you’re saying it’s either the game or my internet provider

[slim spruce]

I am not sure, so I'd direct you to do a bug report in the launcher if this doesn't fix it.

tell them what you all tried

[quartz escarp]

Hello Tarkov, I forgot my password, I'm forwarding mail, I'm trying to wait 55 minutes, I don't receive mail, how can I handle this more easily?

[slim spruce]

Check spam folders, and if the reset email is not coming in a couple hours, email [e-mail] for help