community-support

[quiet summit]

Or run-throughs

[vivid briar]

Oh.

[quiet summit]

To avoid those, you cannot exfil before 7 minutes into a raid, or you can gain the minimum EXP for a survive status

[vivid briar]

Oh..

[quiet summit]

Just for a future reference, since you're having this question right now

Tasks that require you to turn in weapons - Require a 60% durability or above

[vivid briar]

oh.

thank you.

[quiet summit]

Hang out in #beginners-assistance or #beginners-chat

Good peeps there (Most of them anyways)

[vivid briar]

Yeah.

[tall nebula]

i keep getting "Server connection lost" on scav runs, didnt happen on pmc/customs

i took 3 steps and disconnect

basically cannot use scav or interchange

[worthy crown]

just had my 30th server connection lost over past 4 days

literally is there ANYTHING that can be done?

[idle mesa]

if you search in this channel there are a few references to t hings like ipv4 static addresses and such

[worthy crown]

my internet provider doesnt even provide ipv6 to begin with. Its purely ipv4 yet here we are

[sly sky]

are 12g bugged? shotguns are kinda wierd rn, or is just for me ?

[clever palm]

https://cdn.discordapp.com/attachments/521620602684178442/1013879101792211005/Escape_From_Tarkov_2022.08.29_-_22.25.57.04.DVR.mp4

[clever palm]

what is his gun ?

[serene rock]

Is it «normal» for Tarkov not to utilize all RAM? I have 32Gb, and running Rivatuner it only utilizes like 18Gb. (M2 drive, 3080, i9) I knew Tarkov didnt utilize GPUs well

[clever palm]

18 gb is fine if u playing at 1440p

[serene rock]

@clever palm Cool, thanks!

[slim spruce]

yes that is normal

[serene rock]

Awesome.. Trying to get my frames up. Been feeling its underperforming. Turning on XMP helped

[lilac parrot]

Looks like the 700 sniper

[ember granite]

Okay I'm not sure where I need to be asking this I have tried to get a hold of battlestate games as well as their purchasing company I bought the game last night and still have not been able to get access to install it

[quiet summit]

Have you logged in the website and checked your profile?

[ember granite]

Yes repeatedly

[quiet summit]

And you do not have an install button via your profile?

[ember granite]

The company in which takes payment says both my transactions for my copy of the game and the gift I purchased are successful I received the code for the gift but have not been able to get it myself

That is correct I have no install button in my profile

[quiet summit]

Please get in touch with xSolla as they handle our billing
https://help.xsolla.com/en/you-charged-me-but-i-didnt-get-my-purchase

Wait

You received the code?

Did you activate the code?

[ember granite]

I've already contacted your purchasing company they say that both transactions are complete I have a screenshot of the chat

[quiet summit]

Please don't post any personal info

[ember granite]

I purchased a copy of the game for myself and a gift copy I received the gift code and sent it to my buddy but I still cannot install it myself

[quiet summit]

You guys entered the code via Activate promo code?

[ember granite]

My buddy entered his code that was sent to my email but I've not received a code in my email

[quiet summit]

On the bottom right of your profile, you should find your purchases

[slim spruce]

Does the profile page show you own it but there's no install button?

[ember granite]

Yes I see two notifications I can resend it and all it tells me is I will be invited to the beta at some point please wait

[slim spruce]

You don't need an invite email since you get instant access

You should have an install button on your profile page.

[quiet summit]

Did you purchase them separately?

[ember granite]

@quiet summit yes I purchased them separately

[slim spruce]

If you own it you should see your edition on your profile page listed.

On here https://www.escapefromtarkov.com/profile

[coarse crater]

SV98

[quiet summit]

@ember granite

[ember granite]

See it shows I purchased it twice but yet I have no install button

[slim spruce]

Please use this link to download the launcher https://prod.escapefromtarkov.com/launcher/download

[delicate zinc]

Hello! May be a shot in the dark here, but if anyone has an i7-7700k, Gtx 1080, and 16gb RAM would you mind sharing your graphics settings with me

[quiet summit]

RFB I think

[coarse crater]

oh yeah he probably wasnt asking about the gun he was holding 💀

[quiet summit]

This guy says medium, older post though

[quiet summit]

xD

[coarse crater]

yeah thats rfb

[slim spruce]

This is a bug. You should see the install button but that link is the same thing.

[delicate zinc]

I will try this, thank you! Though I'm on 1920x1080. I put my graphics on Ultra just to see, and I get 60-70 fps, which is around the same as any other settings I use. I get playable FPS it's just the really bad stutters are jarring

[quiet summit]

How's your memory during the stutters?

[ember granite]

Okay I'm downloading the launcher now

[delicate zinc]

I will have to check that when I play again. Is there a console option to show this? Or is it in task manager

[slim spruce]

You can log in and download the game with the launcher download there. This is just a website problem.

[delicate zinc]

I will have to check that when I play again. Is there a console option to show this? Or is it in task manager

[quiet summit]

I wonder, can you see if you can access the website via incognito mode? (Without extensions)

[quiet summit]

Yes Task manager

[delicate zinc]

Okay thank you. I'm at work but all I can think about is ways to make eft run smoother lol. I'll try when I get home thanks again!

[ember granite]

I will try and incognito mode and see what happens

I can tell you that the payment company's website is not Chrome friendly

[quiet summit]

[steady dawn]

My game is stuck on loading profile data?

[ember granite]

Yep even with incognito mode it still will not show me an install button

[quiet summit]

Interesting, thanks for trying

[steady dawn]

Nvm just took a ehile

[ember granite]

I'm just hoping that after I get this game launcher done I won't have any issues with getting logged in

[quiet summit]

Shouldn't

[prime willow]

what is this

[ember granite]

@quiet summit thank you the game seems to be installing now

[slim spruce]

Do you have any special firewalls running?

[prime willow]

nope

[slim spruce]

When did this start and when did it work last?

[quiet summit]

Thank Sess

[prime willow]

before the backend maintenance

[ember granite]

@slim spruce thank you for the link it is installing

[quiet summit]

cx

[slim spruce]

Ok good

[prime willow]

this is my first time logging in after the backend

[slim spruce]

Try verifying integrity of the game files in the launcher.

Top right on your name > verify

[ember granite]

@slim spruce @quiet summit if I run into any other issues I know who to contact now thank you

[prime willow]

i cant login tho

[slim spruce]

Hmm

[prime willow]

huh nvm

[slim spruce]

working now?

[prime willow]

yea

[slim spruce]

There was maintenance earlier today, that is probably the cause.

[prime willow]

👌 thanks

[edgy hare]

finaly it was a bit quite with the cheaters, but they seem all back

i feel like they do not alot about it, some update its stops for 2 days, and its back

then looping

i saw 2 crawlers this week

and a guy just jumped over a 1 story building not getting kicked

[fluid trout]

yeah ran into one on interchange and then shoreline

[edgy hare]

they litterly jumping 1 story high, and they not getting kicked whatsoever

like there should be a max to jumphight???

nahhh just let them jump 20 meters in the air

who cares

if max jumphight is 1.5meters, with whatever styms and stuff you use

auto kick everyone jumping higher then 2

[fluid trout]

they just threw up about 150 yards and one shot head shot i know people due get head shots on luck but throwing up in just a sec and one shot head shot in fog is aim assist dont care what no one says yes luck sometimes is possible highly doubt it though

[edgy hare]

what are we complaining man, they dont care anyways

.....

[fluid trout]

not complaining no matter what you play if you enjoy gaming its always going to be an issue on pc regardless what ever game it is

[edgy hare]

no iots not

you can just implement ai

but they cheapscate lol

and that will show how much people actualy cheating

so they wont do it

try to cheat on rust, youll be banned in an hour

[fluid trout]

not saying anything bad about battlestate because this is a bad ass game no matter how you look at it but on pc period untill money is never an issue then there always will be cheaters all about how you where brought up and what they face in life even the people who buy kits from people are just as guilty.

[edgy hare]

your right, but it doesnt have to be a problem

make a good ai, and you filter 80%

i feel like i have a knower in like 3 out of 10 games

getting less and more they weeks pass

i come across crawlers, they kill me

i save there name, and look them up in friends, they still playing

after weeks

im dont want to be ranting, but i dont feel like they do something

they prolly just accepted it, cus the battle is endless

spam folder

"resend the code"

close it and restart

tarkov is laggin for 2 days so, yesterday i crashed and got booted with all the loot from the game, today its super desync so, could be server problem

ok p[apa

atleast im trying to help, hope the problem presists

ok dady

if the game was so super, where is your email bru

[slim spruce]

https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[edgy hare]

ok dady

[slim spruce]

chill

[edgy hare]

XD

im chill always

[slim spruce]

@rustic pendant@edgy hare both you quit it

[edgy hare]

ok ill leave timmy alone, sorry man

im ingame anyways

who tought capturing outpost was a good addition to the questline XD

forced ratting XD

[fluid trout]

why does it show i killed a usec but doesnt tell me his name nor rank

[slim spruce]

Because you don't know his name since you did not get his dog tag.

[fluid trout]

or do you have to get there dog tags for it to tell you

thanks couldnt find him he must have died on the way out

heard him throw his bag but never seen him really or heard him die it was kinda weird unless it was a sound glitch

[fading night]

How can i make sure that im getting maximum in game performance when playing the game, I watched a couple of showcases/benchmarks of people who have the same specs as me, and they run the game better even after I change my settings to theirs. I turn off all my background programs as well and I cant get the same performance that the people that do the benchmark get, they say they take them in online raids as well, and I never manage to get the same performance.
If needed my specs are i5-3450 and a gtx 1060 6gb with 2x4 of ddr3 running at 1600 mgHz

[slim spruce]

They have 8gb of ram as well?

of ddr3?

[fading night]

Yes

[fading night]

If i were to get another 8gb of ram would it perform better

[slim spruce]

Maybe but that machine is extremely old.

I would suggest a new system if possible.

[fading night]

How new are we talking

Like 2016 to 2018ish or new new like 30 series and 6th gen ryzen/new intel cpus

[opaque gazelle]

So i just got out of a scav with with a lot of loot from a hefty pmc on lighthouse and i was organizing my stash. I was all done and then got a bunch of moving errors, it put me back to the end of raid screen and then it showed my stash all good with all the loot in it. I then finished and when i looked nothing was in my stash i got out of raid

[slim spruce]

If the items are gone there is no replacing them. Sorry.

[clever radish]

anyone else keep getting game aborted try reconnect

[slim spruce]

Try verifying game files in the launcher.

[worthy crown]

I really would be looking for a new build if I were you. Sorry but that machines too old for Tarkov to run even close to smoothly.

[frigid pilot]

ME FOR TWO WEEKS NOW

[clever radish]

i did entegrity check and was fine

[frigid pilot]

mine is not fine

not to mention, my launcher does not show the news feed? from twitter and such

[slim spruce]

Do you also see connection lost or only game aborted?

[frigid pilot]

currently going through support and they told me to try usb tethering

both, but game aborted 90%

[slim spruce]

They think it's the dual stack ISP issue then.

[frigid pilot]

but it worked just fine on my other computer?

[slim spruce]

Your ISP may not have you on a dual stack connection. Dual stack lite is not dual stack.

Another pc on your network works fine?

[frigid pilot]

yes

[slim spruce]

This means it's a problem on either the first pc or your router

I'd try disabling ipv6 on the first pc

[frigid pilot]

i got my new pc about two weeks ago and i've only played a total of three raids due to this

first pc as in new or old one?

[slim spruce]

the one with the problem

[frigid pilot]

could my launcher not having news feed also be an effect?

[slim spruce]

it could be a firewall issue

[frigid pilot]

how fix? i know battleye had a stroke when i tried to play dayz

[slim spruce]

What antivirus software do you have and are you on wired?

[frigid pilot]

i have no clue, I imagine windows firewall?

[slim spruce]

This is extremely weird, that one pc works but one does not.

It could be a router problem but to cause this it has to be done manually.

[frigid pilot]

may I add, my home has two routers with one on each side of the house and my pc lays right in the middle of them. when it first happened, i switched the connection over to the other one but had the same issue

[slim spruce]

what one is the working one connected to and how?

[frigid pilot]

rephrase that please? didn't understand the question

[slim spruce]

You said you have 2 routers and 2 pcs, with one having this problem and one that does not. Which router is the working pc connected to and with wired or wifi?

[frigid pilot]

working pc was connected to router A through wifi adapter and worked fine. tried broken pc (wifi) with router A and B, doesn't work

both routers have about 160 mbs download speed

[slim spruce]

Try wired

[frigid pilot]

can't, ethernet cord cannot be wired to my room

gonna try and allow tark through firewall if it isnt already

[worthy crown]

Tried everything I have on hand with the connection lost problem and no luck. Tried two vpns, usb tethering from 5g/4g, wifi, hotspot, rerouter and lots of system settings

still get connection lost in-raid

Cant get dualstack to work because dorm building

[frigid pilot]

also, i know there was an update this morning but the launcher hasn't given me a prompt to update, even when checked for updates

[worthy crown]

Its a backend update. No downloading needed

[frigid pilot]

oh well shit

[slim spruce]

some vpns allow dual stack as an extra option

[visual wigeon]

Anyone know how long it takes for them to upgrade from Standard to Edge of Darkness?

[slim spruce]

instant

check your profile page to see if it says you have EOD and also if you have the gold name ingame

[worthy crown]

any vpn you would recommend? I tried expressvpn and nord

neither protected me from that shit

[slim spruce]

nord has an extra paid thing for dual stack

the unique ipv4 thing

[worthy crown]

Took a look at it and apparently its 70usd annual subscription

[slim spruce]

The only other option is to use another connection like cellular.

If that supports dual stack as well, no telling.

[lofty igloo]

The amount of people flying around like superman with cheats today is baffling

I've already seen 4 superman's in 8 raids

[worthy crown]

If you are talking about tethered connection or hotspot I already tried both. Still happens

Shits really wack

[lofty igloo]

So glad I didn't buy EOD. Imagine dropping 150$ to play a game filled with cheaters every game. Sheesh back to rust at least they get banned there.

[strong haven]

is it normal for game to feel laggy even with high fps

[median ruin]

But it’s not every raid

[frigid pilot]

@slim spruce ipv6 bad?

[slim spruce]

you need a unique ipv6 and ipv4 address

dual stack lite uses a shared ipv4 and unique ipv6

[frigid pilot]

Device Manager says i don't have an ipv4, how do i get one?

dumb question

[nova tulip]

file a false report thing on their site

i think you can do that aleast

[steep furnace]

Im getting like like 25-40 fps on lighthouse 3080 i7 anyway to fix this because i was getting this last wipe and I was told dlss or mip streaming should have fixed it but dlss still makes the game look bad. anyway to get better fps or not yet

[vivid briar]

I’m getting such low frames it instantly kicks me out of lighthouse I have a 5700 XT and I can’t play the map I’ve asked multiple people and still haven’t found an answer could I get in a discord call with someone and show the problem from my screen?

Just says server connection lose and kicks me with whatever I brought in

[rough tartan]

I need help, I can no longer login to my EFT account, whenever I try to sign into the account it will say "wrong password" and if I try to reset the password it says "invalid email". Now I know the email is the right one as it has the EFT receipt in there. I have tried to email the EFT support multiple times with no response for over a year. If anyone has any suggestions that would be much appreciated!

[sage pumice]

is this any good ?

[nova tulip]

no

[sage pumice]

why

[nova tulip]

because

[sage pumice]

💩

[nova tulip]

wait no they are ok

[sage pumice]

i just did silent calinbar mission and it unlocked for me

[nova tulip]

i mean why even run shotguns tho

[last totem]

need help with a bug. i dont have a turn-in option for any of my quests

[sage pumice]

bc poor maybe

[nova tulip]

scav runs

[vivid briar]

Go to the trader and do it, not your task section in character

Same place as you accepted the quest. In the trader tab and click on mechanic

[last totem]

@vivid briar got it thank you!

[vivid briar]

[jolly hawk]

can anyone solve this?

Exception Processing Message 0xc0000005 - Unexpected parameters

[azure pelican]

Check integrity in launcher @jolly hawk

[jolly hawk]

ok,I just tried

but..it doesn't work

no errors now

but it makes my computer restart

[azure pelican]

Open PowerShell as admin and type sfc /scannow @jolly hawk

[jolly hawk]

ok i'll try

https://cdn.discordapp.com/emojis/941460211967856710.webp?size=64

everything seems to be normal

"Windows Resource Protection did not find any integrity violations."

[azure pelican]

Hmm. Afaik the error is due to corrupt install of either tarkov, windows, or GPU drivers. So win should be ok. / DDU and re install GPU drivers. If that does not work, re-install tarkov. Of that does not work : nuke windows (re-install)

[jolly hawk]

ok

thanks pal

https://cdn.discordapp.com/emojis/783146040529649684.webp?size=64

[cinder nacelle]

is there somewhere i can report a bug ?

[honest condor]

So while I want to play Lighthouse game frezee while "awaiting session start" after few seconds throw me to the game then I have huge lag spike and then "server conenction lost" or something about anticheat pop up. It happens only on Lighthouse.

[quiet summit]

On the launcher

There's a little bug icon around the play button.

[cinder nacelle]

can someone help me rly quick

i finished a scav run and i have a problem with a gun

the pistol grip is in color but it says not examined and i cant take it off

what can i do

[loud moss]

could you try moving it out of your sorting table and trying it?

[cinder nacelle]

yea 1 sec

nope not working in my stash as well

[loud moss]

try a game restart, thats weird

[cinder nacelle]

its a scav will i lose the stuff ?

[loud moss]

mm thats a problem

[chilly oxide]

Yes

[loud moss]

try making some room in the stash

[cinder nacelle]

yea

ok then ?

[loud moss]

check if its any better on your pmc when you're done with the scav

[cinder nacelle]

ok 1 sec

thx man saved my ass

[loud moss]

W

[halcyon fulcrum]

FIX THE FREEZING BUG IN CUSTOM WHEN SOMEONE TOOK CAR EXTRACTED.

[torn estuary]

ok i will

[pastel aspen]

any one have the tarkov launcher link

[slim spruce]

that is a memory error. What is your ram at during loading?

[jolly hawk]

16GB

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[jolly hawk]

Ok I’ll do it

[jolly hawk]

Okay, I succeeded.

it is normal now

[slim spruce]

works?

[jolly hawk]

yeah

thanks bro

[sweet sable]

idk if it's the correct channel for this, tho it is a community support channel, does anyone know any promo codes for getting a discount? (if it is the wrong channel im just gonna delete this mex)

[quiet summit]

There are no promotional codes for discounts.

You can see previous sales in #general-chat pins

It can give you a good idea of an upcoming sale

Just keep in mind the same sales are not guaranteed to come around every year (Though likely)

[sweet sable]

sadge, i'll just wait for october

thank you for the info

[quiet summit]

Absolutely

[tall nebula]

@random lynx Playing high pitch sounds in vc

[slim spruce]

ok

[quiet summit]

Echolocation

[tall nebula]

yeah hes a fucking bat

[quiet summit]

lmao

[tall nebula]

thank god my sound was low

and his account is new lol

[slim spruce]

send me a video

[supple ember]

I cant connect to servers right now??? Qnyone else?

[tall nebula]

i cant prove it

i dont record stuff cuz my pc will explode

[bright garnet]

Audio record?

[outer echo]

games so shot

[misty shore]

I'm having trouble finding an API to pull any data from, are there any good ones out there?

[slim spruce]

For what? There is no public API as automated requests break the TOS.

[misty shore]

Ah. Wanted to pull some data on market and a few other things

[hardy gyro]

any ideas ?

keeps crashing

[hexed coyote]

how much should i be paying for a violet keycard? (in roubles tysm)

[supple ember]

can someone help me with my pc, i have a ryson 9 radeon 6900xt and 32gb ram and when playing tarkov sometimes the screen has like colorful snow that last for seconds, but i dont know how to solve problem. drivers are all up to date.

[quiet summit]

Can you get a screenshot of it?

Colorful snow isn't really anything to go off of

[supple ember]

thats the thing i cant ever catch it on screen shot. i figured it was the monitor and bout a 80 dollar new hdmi cord and still no bueno

[quiet summit]

Does it happen when watching videos, or only game?

[supple ember]

only games

[quiet summit]

Is your GPU new?

[supple ember]

yah brand new in march

[quiet summit]

Have you updated your drivers?

If so, I would test with another GPU see if you get the same artifacts

[supple ember]

yes drivers all up to date i check them religiously

[quiet summit]

Is it after a latest GPU driver update?

[supple ember]

no, it has been persesitant since i got the pc

[quiet summit]

Can you get another GPU to test it with?

[supple ember]

not really, this is my first pc in a couple years

[quiet summit]

I would do a fresh reinstall of drivers

GPU I mean

Singular

[supple ember]

ok ill give it a try.

[cursive thicket]

Does anyone know why my game looks like this?

[quiet summit]

That's a trip and a half man

Try clearing your cache

Looks much more than that though

[cursive thicket]

Pretty tough to play like this

[quiet summit]

Nah I can see the guy to your left just fine

[cursive thicket]

I'll try

[quiet summit]

lol

[cursive thicket]

Shit there is a guy to my left? xd

[quiet summit]

xD

Was a joke

[cursive thicket]

I know c:

[quiet summit]

If that doesn't do anything (Probably won't)

I would reinstall your drivers

[cursive thicket]

my eyes are hurting

[quiet summit]

Looks like a GPU related issue

[cursive thicket]

I'll try both, I'll let you know how it goes in like 20mins

[quiet summit]

Ok

[hardy gyro]

any ideas how to fix this ?

[quiet summit]

Are you overclocking your ram?

[cursive thicket]

Reinstalled drivers and it works fine now, thanks <3

[quiet summit]

https://tenor.com/view/jisoo-blackpink-jisoo-kim-jenjijukauthorv-blink-gif-13567730

[loud moss]

W

[quiet summit]

@pliant hinge Hello! Please open your DMs to community members in order to use modmail.

[clever palm]

https://cdn.discordapp.com/attachments/521620602684178442/1014249064147206244/Escape_From_Tarkov_2022.08.30_-_23.28.53.03.DVR.mp4 i have a issue with game , can someone fix it ?

[hardy gyro]

nah xmp is off

[pliant hinge]

My dms are open

[slim spruce]

this is a memory error. Are you at 16GB?

[hardy gyro]

32gb

well not me but my brother

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[zenith dust]

why i cant see my green laser even if they are turned on ?

[loud moss]

its an IR device most likely.

[quiet summit]

We're still having troubles messaging you

Please check your per-server privacy settings

[quick ermine]

where do i report tk'ers

[slim spruce]

#discord-mod-mail

[twilit cloak]

that looks nice

[pliant hinge]

fixed it, didnt know it worked like that

[quiet summit]

Yes sometimes you set privacy settings when you first joined and don't realize it =p

[split robin]

how do u make ur discord overlay show up on tarkov

[thorny oar]

is tarkov more cpu or gpu intensive

[quiet summit]

CPU.

[thorny oar]

ty awacs my favourite moderator

on the battlestate games escape from tarkov discord

[median ruin]

Lol

[soft harness]

anyone getting server connection lost rn on US servers?

[tranquil trellis]

is anyone else having the trader's load constantly? it's happening to me and my boys constantyl after selling so much and buying stuff.

[tender thistle]

Yes common problem, having the same issue right now

[sharp wharf]

guys traders are down right? i've restarted tarkov 3x

[brave fern]

So some weird shit happened to me. I think i killed MIB agent.
I killed this usec at pier extraction and he didnt have anything. Especially didnt have a dogtag and a slot for secure container.
PS i killed him right when he got to the extact and i was the first one to go to the body
Seems super weird

[supple ember]

well, game down. rat life on pause

[brave fern]

maybe in NA. Im in europe and servers seem completely fine

[hot locust]

so when traders stop working and clearing cache and verifying game files does not work what would the next steps be?

[mortal cave]

Wait

[hot locust]

so server issue then?

[brave fern]

yep

[loud moss]

Modmail with evidence. No naming

[silent spoke]

when i play in lighthouse my discord doesnt work properly and i cant use mic at all. This happens literally only in Lighthouse.

[quiet summit]

@eternal sierra Hello! Please open your DMs to server members in order to use modmail.

[somber roost]

Anyone know how to make the game not blurry af for amd graphics card. I have 6600xt so it should be able to run this game ez

these are the settings i have

[sleek lantern]

[olive inlet]

Hello,

Just a little question, how long does it normally take to receive an answer to a support ticket we opened ? I'm at 10 days without it being answered now haha

[slim spruce]

Please open a ticket at #discord-mod-mail

[minor crow]

Hi, I can login in my account but any emails sent to my account from Battlestate, I don't receive. And I can't update my email in my account

Can somebody help?

[slim spruce]

From the website and the launcher?

But don't log out on the website yet.

[minor crow]

I can log in the website and launcher but I don't receive the email verification code

[slim spruce]

What email provider?

[minor crow]

gmail

[slim spruce]

see the second pin in this channel

[frigid pilot]

turn off nvidia replay if it's on. alt + z

[minor crow]

second pin?

[frigid pilot]

^ GeForce Experience Insant Replay

[slim spruce]

#community-support message

[minor crow]

I don't think not receiving emails has anything to do with Geforce....

[frigid pilot]

@slim spruce still getting Game aborted, Try reconnect

control panel says i have 'No network access" to IPV6 if that means anything

[slim spruce]

Does it work on a laptop when connected directly to the modem?

That is because you disabled ipv6 I believe.

[minor crow]

did all that and it's not working

[slim spruce]

Please send an email to [e-mail] about this and if you wish to change the email provide them with a receipt of purchase from buying the game as pdf.

[minor crow]

ok

[timid smelt]

my friend's discord voice chat just stop working entirely only when hes playing tarkov, he can play any other game for 7 hours straight and his discord wont freeze its only when hes playing tarkov, would anybody know the cause of this?

[minor crow]

Purchased the game years ago. I don't have the proof of purchase anymore...

[slim spruce]

an email from xsolla will be in your email from back then.

[minor crow]

I clean my mailbox yearly, sigh. ..

[frigid pilot]

mine does the same. is he on ethernet or wifi?

[timid smelt]

ethernet

[timid smelt]

shouldve starred it bro

[minor crow]

yeah well. did not expect that much complications

[timid smelt]

yup, i dont blame you

[timid smelt]

i hope you get back in so you dont have to buy another, i remember i fucked up and forgot to log out of my brothers account when i was gonna buy eod, now both of us have eod and he doesnt even play anymore kek

[minor crow]

damn

[slim spruce]

@fluid kraken report it to #discord-mod-mail with a video, not in public

[uncut spindle]

hey if all my scav goodies are lost to a connection issue after putting into my inventory what do I do

[wraith token]

hey my friend has a 60 day ban on his acc and he has gotten no info on why there is nothing in his email or account where would he go to figure out why/appeal

[unborn briar]

Uhm... my Flea got bugged I think, I sold an AKM MOE Black handguard and it went Out Of Stock. I tried removing it from the market and it's still there???

Resetting the game didn't help

[frigid forum]

hey, my friend can't launch the game for some reason.. he's experiencing Error 104006 every time he tries to launch the game.

He's also reinstalled the game twice now, what should he do to fix it?

[twin wren]

anyone know why this is happening

was able to play a round and then my game crashed and now this comes up and the game wont start

[twin wren]

alright pc restart fixed it

[slim spruce]

What error exactly?

[frigid forum]

idk what error exactly as he didn't send me a screenshot, but he copy pasted what he saw:

[slim spruce]

To fix this you need to reinstall manually in the pins

[frigid forum]

pins? what is that?

also he told me that he reinstalled the game twice now... does he need to also reinstall the launcher?

[slim spruce]

it only happens when launching or when installing an update?

[frigid forum]

I believe it was when launching the game that he would encounter the error.. since one time it also got corrupted while downloading. idk if that means something

[slim spruce]

Please have him reinstall from the pins in this channel, the manual install method

[frigid forum]

oh sorry im being dumb.... I forgot what a pin was...

[static acorn]

why would i have to await session start for 2+ minutes as a scav? am i spawning into a fresh raid cause the servers couldnt find enough pmcs?

[raven folio]

anyone else having problems with servers? every server is over 200 ping for me, i have no audio during raid and get kicked after 30 seconds due to the ping being so high

[static acorn]

bad wifi?

[raven folio]

im connected via ethernet but everything seems fine connection wise

[static acorn]

idk then, i have been awating session start on my scav for 10 minutes now so the servers might just be dying rn ¯_(ツ)_/¯

[raven folio]

just lost 2 kits on reserve due to disconnection haha guess ill try again after work, hopefully works out for you bud

[static acorn]

u 2 man, cya

[charred fog]

Can these devs fix anything in the game ?

[scenic lion]

hi, can anyone help me fix this? my mic is connected but i cant turn on voip

nvm it works now but idk what fixed it

[pseudo umbra]

i got 2 hackers on my twitch on clips, any1 that can help me ban them ?

[median ruin]

Is it their pov or no

If not, there’s nothing we can really do unfortunately

[pseudo umbra]

it s from my pov

lol, at least look into them ?

[median ruin]

The only manual bans I can get is from their POV

[pseudo umbra]

how do u expect to get a video of a hacker's pov, that sounds absurd?

[median ruin]

I will take a look at them though to get some information

[median ruin]

I have ways 😅

[pseudo umbra]

thank you

[median ruin]

Just DM

[pseudo umbra]

dm ed

[upper merlin]

where did you guys find flash drives this wipe? i just looted all the filing cabinets on reserve except for in d2 and didnt find one

[hot locust]

hey any ideas on how to fix the game locking up when loading out of raid and taking a insane amount of time (30+ seconds) to get to the end of raid screen?

its happening about every 2 or 3 raids to me

[hot locust]

what about when they voip you ingame with your name and/or stats?

[last sand]

any problems with the servers? loging in needs ages and when i try to move items permament backend error.

[slim spruce]

Can you auto sort the stash?

Do it several times.

[sick horizon]

ayo could use some help im about to get the game (EOD version) and and as i dont like to give credit card data etc my friend will buy it for me question is as he doesnt own the game he cant buy it as a gift could i, if he buys it whilst logged into my account but on a different pc still play it on mine? or is there something preventing this?

[wintry zephyr]

is there a hack that when ever you get targeted the bot makes you turn around and point directly at you?

like it lets you know if and where you are being tergeted?

its the fifth time i target someone from their back and they casually turn around like immediately

[thorny oar]

anyone recommend a cpu to run tarkov at good fps (gpu is 1060 6gb and 24gb ram)

[slim spruce]

8700k

[thorny oar]

u have any idea of how much fps I will get or nah

cus gpu pretty oldschool

[slim spruce]

I got pretty good fps with a 8700k and 1080

I would personally get any 12th gen over that 8700k though unless you had the same socket

9700k, 10700k or 11700k would be nice

[hot locust]

8700k with a 3080 and most settings maxxed im sitting around 85-90fps at 1440p

hey sessamy maybe you have some ideas for this issue im having?

#community-support message

[thorny oar]

like above 60 all times or how good

[slim spruce]

above 90-100 at 1080 at least

[thorny oar]

that’s insane

[slim spruce]

ram size and usage ingame at this time?

[thorny oar]

that’s what I see in my dreams

[slim spruce]

I had a 8700k before 12900k came out, had 8700k and 3080 for a long time

[hot locust]

sometimes it happens mid raid and the cpu and ram drop to 0 but when it happens loading out of raid the values stay the same

[slim spruce]

Almost no real boost between 1080 and 3080 that I remember in fps but I could use higher settings

[hot locust]

ram size is 32gb with pagefile set to 1.5 min and 3x max

[slim spruce]

page file on C?

[hot locust]

i went from a 980ti to a 3080 and noticed a 40-50 fps boost and i could run everything on max now

[hot locust]

of course xD and its nvme

brb loading into a raid

[thorny oar]

Ait well ty for help imma sleep now bye bye

[vague sable]

is there any reason why light hosue looses so many frames? I have a 3080 but the game only decides to utilizie maybe, 35% according to Nvidia overlay. Is there a way that i can get tarkov to use All of my GPU and not just some of it?

[hot locust]

ok im back so any thoughts?

could it be the pagefile is too large and theres a leak?

[slim spruce]

memory leak is possible, but I only see it happen with people who have more than 32GB

I'd try reinstalling the graphics driver with a clean install in the custom install option.

[hot locust]

will give it a shot

[hot locust]

still getting the issue

[slim spruce]

it going nonresponsive? Have you tried raising the level of priority to above normal?

[hot locust]

it runs on high priorityby itself?

[slim spruce]

Change it to normal then

It should be on normal by default

[hot locust]

its always run on high for me

[slim spruce]

change it to normal

That high level could be making it unstable

[hot locust]

its launched on high automatically from the launcher just restarted and its back on high again

launcher is running at normal

[slim spruce]

You have 2 instances of the escapefromtarkov.exe?

[hot locust]

well 1 BE also

[slim spruce]

yes that's correct

It should not be setting that high by default

Change it to normal and restart the launcher

[hot locust]

trying this now

[hot locust]

still launching at high

actually its weird because its launching initially at normal but then its changing itself to high

[slim spruce]

check the shortcut to see if it says something in the address line like

"%windir%\system32\cmd.exe /c start /high"

like the cmd.exe being the tarkov launcher

[hot locust]

which shortcut

[slim spruce]

the tarkov launcher maybe

but that's just for the launcher exe

[hot locust]

yeah that would only start the launcher on high

[slim spruce]

yes

[hot locust]

and i dont launch the game from anything but the launcher

[slim spruce]

found an idea

[hot locust]

yeah its not hte launcher either

ok let me open regedit

[slim spruce]

the registry would have it in the place I mentioned

if that is still the correct path

[hot locust]

theres no entry for EFT there

[slim spruce]

I don't see it either

[slim spruce]

Go to C:\Users\%username%\AppData\Roaming\Battlestate Games\BsgLauncher and delete the file "settings"

And try again and see if it's on normal

But it should save normal if you set it to normal and then restart the game.

[hot locust]

nope

started on normal like before but changed to high once the game actually showed on screen

[slim spruce]

This looks like a good thing to try if it keeps changing priority but I'd save a restore point first before doing this: https://answers.microsoft.com/en-us/windows/forum/all/how-to-permanently-set-priority-processes-using/2f9ec439-5333-4625-9577-69d322cfbc5e

This involves making that key in that picture above

And manually saying 0x00000001 for priority

It could cause issues in windows so create a restore point first

For this to take affect you must reboot then try tarkov

[vivid briar]

neck guard?

[exotic briar]

Yo, so I reinstalled the game, I would have about 30 gigs extra after the 29 gigs the game takes up even in the installation menu, and then last minute before the downloaded finished, suddenly somehow it says theres not enough space, tf? I had like 60gigs free now its 0

[exotic briar]

Yeah, why would you invite a random guy to your squad and not expect to be team killed.

[exotic briar]

Got an hour of repair, better give me my space back.

[slim spruce]

@vivid briar report to #discord-mod-mail

[slim spruce]

Can you connect to the escapefromtarkov.com website?

[novel marlin]

yeah

wtf

[slim spruce]

the 213 error is a server error on our end from what I can see in the past

What region?

[novel marlin]

the account is russian but im in america

[slim spruce]

You will need to upgrade to the Europe version of the game to launch a russian game in the USA

This may cost a bit on the preorder page.

[novel marlin]

i was told i just use a russian vpn

[slim spruce]

This is not something that is normally done, so I expect the problem is out of our hands.

The ping would be almost unplayable.

[novel marlin]

idk my friend say you just launch with russian vpn and you can play in us servers

[slim spruce]

We do not support getting around region blocks.

[novel marlin]

well what do i do

[slim spruce]

I would suggest upgrading to the Europe version so you can play natively from the USA.

This can be done on the preorder page.

[novel marlin]

what do i do about this

[slim spruce]

wait a couple hours

[novel marlin]

i cant login to upgrade

[slim spruce]

you need to wait a couple hours

[novel marlin]

it says 17 hours

[slim spruce]

Wait an hour and see what it says.

Usually it lowers.

[novel marlin]

okay

[feral knot]

hey wondering what's going on with the turkey server - 2 times I've been in raid and 2 times I've had server disconnected as I'm going for RR on reserve.

sorry server connection lost is what it says. And then i die lose all my stuff and then run again.

[livid cloak]

how do i avoid crashing in tarkov with a low-end pc, im running maps that i cant run and will usually end up crashing

[bronze comet]

then why can all these chinese boys play absolutely fine in EU then?

[median ruin]

[primal cobalt]

He said "almost unplayable", but these trigonometry masters don't really have to play, they just shoot at a wall a few times and headshot the whole lobby

[quiet summit]

@peak minnow Hello! Please open your DMs to server members in order to use modmail.

[drifting silo]

Hey what is the best fps tarkov can do

I know its rig specific too but I wan tto know what the ceiling is

[scarlet oxide]

Ram upgraded to 32gb again so should i turn off automatic ram cleaner?

[quiet summit]

You will likely not need it

[quiet summit]

If all parts sing together

I've seen 180 frames

Rare that it happens though

[loud moss]

not really a particular number. But on a 3090 12900k and 64gb of memory, dlss at 1440p I range from 120-180, in the high 200's on labs and factory

[drifting silo]

thanks all

[weak coral]

i mistakenly discarded my alpha pouch which contain 2 btc, 2 gp coin, 1 lab access and 1 missam forklift key inside Docs, is there any way to revert it or refund it 🥺

[primal cobalt]

[mild cypress]

My friend has been having trouble with his game kicking him out of raid. Then he has to join back. He no problems with other games so do t think it’s his internet. And haven’t had this problem before the last week or 2

[loud moss]

nope

[weak coral]

not the pouch what matter, but inside it

[loud moss]

Still no

[quick kite]

Hey @wispy hornet, if you want mod mail to work, you need to enable DMs.

[wispy hornet]

Mod mail is for The discord server right?

[quick kite]

correct

[wispy hornet]

Yea sry i thought it was for EFT

So sorry it wasn t on purpos

[quick kite]

[wispy hornet]

but just a quick question where can i report Cheaters

[quick kite]

when you get killed by one, you can click on the red triangle near their name

[wispy hornet]

Already did that one, is there other way or only this one?

[quick kite]

only that one

[wispy hornet]

Okay thy for help

[quick kite]

np

[modern marsh]

Forum dies for me. Not loading styles at all. 504 always

[drifting silo]

I have a 12900k, 3070TI and 32gb 6000mhz DDR5 RAM. I am new to the game and been playing with just 60fps , so changed settings to try up it and on customs it is now jumping between 95 to 144 fps but when I move or run sometiems it is doing a little stutter as if loading. has anyone had this issue and might know a solution ?

screen is 1440p 165hz

[elfin zodiac]

Yo anyone else keep getting logged out of the launcher everytime you open it and click play?

[gloomy ore]

i cant log into the launcher

making me do a captcha and now it locked me out for an hour

cant log into the site either

[slim spruce]

Try DLSS on performance at 1440p

I get 100-180 fps on the same machine basically

[gloomy ore]

so idk what to do and ig i payed 45 dollars for nothing

what a scam

i reset the password also and thats not working

i aint doin this crap no more im gonna get my refund and stop giving money to these damn scammers

[devout cypress]

I'm having the same issue, couldn't log into the site for months and I got logged out of the launcher acouple days ago and haven't been able to play the game since

[slim spruce]

You waited until after the hour it told you?

[drifting silo]

Will try ty

[ocean wing]

My game keeps flip flopping between using like 9% of GPU 0 then 100% of "GPU 1 - COPY" and lagging out - wuddup with that? I tried disabling my cpu graphics but that just made the whole game like 1 fps

[gloomy ore]

yea like its just so frustrating

[devout cypress]

Yea, I'm getting emails for the stuff on a new account I made but I dont want to spend another $45 on buying a game I already own.

[gloomy ore]

yea im trying to log in again and its still not working

[livid cloak]

why does fucking tarkov keep saying game aborted

holy fuck bro im just trying to do a reserve raid

[slim spruce]

verify integrity of the game files in the launcher

[slim spruce]

email [e-mail] with a proof of purchase and ask to change your email on the account with the problem

[devout cypress]

Where would I be able to find proof of purchase?

[slim spruce]

an email from xsolla at the time you first bought the game

[devout cypress]

oke

I don't have an email from them

[slim spruce]

look for tarkov emails or battlestate games emails

[devout cypress]

nope

[slim spruce]

You must have deleted them.

[devout cypress]

Yea I think so

[slim spruce]

You can still email support but I'm not sure how you can prove you bought the account without the receipt.

[devout cypress]

I'll see if I can check something with the credit card stuff and get proof of purchase from there

[slim spruce]

Maybe

It should say xsolla on it

[warped salmon]

So uhh. . . There is no report function outside of raid, but I have a picture of my friend's screen that I received from his roommate. Dude is using Wallhacks, wireframe, and item information cheats. I don't know where else to post this.

[devout cypress]

Yup, we found it

[fluid trout]

sorry for the guy i just killed on reserve i was a pmc and told you i was a scave seem to be a pretty nice dude but couldnt risk it strategy is key

[slim spruce]

Since it's from a first person view, use #discord-mod-mail

[abstract drum]

why dont i get a email conf code = i cant fucking play or login

[fiery cargo]

Please open your privacy settings higher if you wish to use mod-mail. Right now it can’t send you anything

[warped salmon]

@fiery cargo Opened.

[vivid briar]

Is anyone elses game not matching taking 10+ mins to match

[median ruin]

Can you get me a video of him loading into raid or his stats screen

I can get a manual ban off that

[livid cloak]

why does tarkov crash on low-end pcs?

[slim spruce]

The most common cause is running out of ram

[sacred saddle]

Hi, I'm thinking of buying escape from tarkov and I don't know if it will work correctly on my computer, my specs are:
ryzen 5 5600h
gtx1650
8gb ram

[past quest]

Get at least 16gb of DDR4

[sacred saddle]

okay! thank you

[zenith dust]

Anyone know when the netcode will be fixed ? Shooted a guy at point blank with 27 bullet in the torso but only 2 hit. Look like the player appear 1 meter away from his real position. How an 1990 game like Unreal was better than an 2022 game ? What happen with multiplayer Netcode ?

[past quest]

ERROR: 104006

The process cannot access the file 'C:\Battlestate Games\BsgLauncher\Temp\EscapeFromTarkov_live_0.12.12.31.19428.bsgp.mcd' because it is being used by another process.

i moved the files over to my new ssd, pressed install and it gave me this

am i supposed to delete the old files on my HDD after i move them over?

[slim spruce]

reboot

If you moved the game files you need to choose "set the path..." not install

[past quest]

It fixed itself

all good now

[ornate isle]

Anyone have issues where the audio disconnects and even lose discord audio and mic?

[obsidian wedge]

Can someone help me with how to download EFT? My email isn’t working for outlook and gmail?

[slim spruce]

You mean for when making an account?

[obsidian wedge]

yes. it doesn’t show me anywhere to buy it from the site so I go to register and it gives me this error

[slim spruce]

That means the email system you are using is not supported because it does not get emails from BSG. Try another email provider.

gmail should be good

[obsidian wedge]

@slim spruce hmm. I used outlook, hotmail, and gmail.

[slim spruce]

gmail.com ?

[obsidian wedge]

maybe it was glitches. I kept entering in gmail and re-submitting and it worked. Thank you.

[slim spruce]

Ok good

[hot locust]

how do you send a clip of a cheater voiping their website before killing you in to bsg?

[fossil vault]

hey guys! does anybody know which ryzen cpu is best for tarkov?

[lilac parrot]

i9 is better then the ryzen 9

[fossil vault]

I know but I have motherboard only for ryzen...

[loud sphinx]

Can't play the game anymore every Raid i get a Server connection lost since the new patch any advice?

[quiet summit]

Can you change your server selection to manual (If you haven't done already)
Then select servers by pairs
2 lowest, if you DC, go up another pair
Eg. MD 20 ping, CA 21 ping, WY 25 ping, VA 60 ping
Use MD CA first
Then WY VA

[feral knot]

4th time this has happend.

and again

[quiet summit]

Just try again later, probably not on your end

[feral knot]

cheers

[sage pumice]

Do flair drops work in offline mode?

[gaunt canyon]

Try to clear your cache if you havent already

[boreal needle]

am I the only one who's "deal" button from traders that is gone? I can sell stuff but not buy, have to go through the flea to buy stuff from traders

[boreal needle]

im using the ryzen 7 5800x3d, can highly recommend if you don't want to dabble in overclocking, super good cpu out of the box

[feral knot]

i do that fairly regularly - cleared the temp folder too

[smoky parrot]

When I join a scav raid it takes around 5 minutes to load, then once I'm in the game it runs with below 1 fps causing it to take around 1 minute to have my character cycle the action on their gun. I can load into offline PMC raids fine. I just reinstalled the game and verified the integrity of the files. If anyone needs my specs I can send them.

[slim spruce]

see the third pin in this channel if you have an amd graphics card

[smoky parrot]

I don't. I have a GTX 1070

[slim spruce]

reinstall your graphics driver with a clean install in the custom install option

[gritty venture]

I've sent an email to battlestate 4 times now about the fact I cant access my account any more and i still have no response

has anyone else been aired like this?

I followed the instructions to the letter on their support page but i get absolutely nothing

[slim spruce]

can't access how?

[gritty venture]

i deleted my google account that i used to log in with

so i cant get my verification codes for logging in or to reset my email to my new one

[slim spruce]

Why did you delete a google account?

[gritty venture]

because it was full of spam and old stuff i couldnt be bothered to clean up

i can back my claims up with bank invoices saying uve purchased it 🤷‍♂️

[slim spruce]

Do you have a proof of purchase from the email before you deleted it?

[gritty venture]

and i would happily provide evidence, but i was contancted

no, but as i said i could probably find bank statements showing the stransaction

i bought the lowest level last september and then upgraded to the edge of darkness edition when it went on discount sometime later

[slim spruce]

If you have proof you bought it show that to support in an email and ask for an email change

[gritty venture]

i have emailed them 4 times and none of them elicited a response

[slim spruce]

make a ticket in #discord-mod-mail

[gritty venture]

I looked at that and it said they don't help with technical support

And it says in the bot bio "no tech support"

[smoky parrot]

Alright. I've done this and went into a scav run but the issue still occurs. It's lagging less but nevertheless is still lagging to an extent where I couldn't properly play. Now that I'm thinking about it, I could just need to try a few runs to see if loading everything a few times helps.

[slim spruce]

What is your gpu usage when this happens?

[gritty venture]

I am still logged on on the launcher if that could be used as proof?

[slim spruce]

no

[smoky parrot]

During the start of the game? I'll see in around 30 minutes because this only happens on online raids and I have to wait for the cool down. During actual gameplay it sits around 8% with all of my VRAM used

[gritty venture]

Ok

[slim spruce]

Is the other gpu being used, the igpu on the processor?

[smoky parrot]

No, I have a Ryzen 7 2700x which doesn't have integrated graphics.

[slim spruce]

Please try the DDU cleaning as in the 3rd pin here https://www.escapefromtarkov.com/support/knowledge/432

do it for nvidia. Also, have you previously had an amd graphics card installed?

[smoky parrot]

I'll do that, and no, I've only ever used this GPU. I do have something in one of my other PCIE slots though it isn't a high power usage device

[slim spruce]

What is it?

[smoky parrot]

It's the HTC Vive Wireless adapter though I don't believe it does much without the required programs on. I've never had an issue with it and Tarkov in the past

[slim spruce]

Try disabling the device in task manager and reboot.

[smoky parrot]

Okay. I'll do that in a few minutes as I sitll need to finish the DDU cleaning

[azure yacht]

it gets stuck like this and i dont know what to do

and the it gives this error

can anyone help me?

[smoky parrot]

That greatly improved performance to what it used to be like. Thank you

[slim spruce]

If disabling the device helped try uninstalling the software for it.

[balmy saddle]

My game just randomly crashes when I'm not in a raid (at least hasn't happened in a raid yet)
Any idea why this could be happening or anything I should share like specific logs or?

[slim spruce]

Are you on a VPN?

[azure yacht]

nope, ive never had this error. it literally started randomly after i got back from a scav run and i was selling things

[slim spruce]

Any firewalls or antiviruses that are not windows defender?

[azure yacht]

i have kaspersky but i disabled it

[slim spruce]

you are starting the game with the launcher right?

If you launch directly from the tarkov exe this can cause it

[azure yacht]

yes im launching it via launcher

[slim spruce]

Are you in a place that shares internet with many people? Like a school or dorm?

[azure yacht]

wait, i think i opened it without the launcher hold up a sec

[slim spruce]

Don't use any control programs like nvidia geforce experience to launch it

Use the bsglauncher.exe and press play

[azure yacht]

i fixed it lol thanks, i was opening it without the launcher and i didnt notice

[slim spruce]

Ok good

[azure yacht]

thanks a bunch

[slim spruce]

😄

[vocal pumice]

so if i buy the EU version, i can also play it in the US?

[median ruin]

Yes

It can be launched anywhere

[slim spruce]

EU version can launch anywhere

[vocal pumice]

when does it give that option lol

or do i need to use a vpn?

[median ruin]

What do you mean?

To buy the version? It should be a couple steps in

[clever gate]

How do you get region, level, etc added to your name to help lfg?

[muted lotus]

Hello could anyone please help, my friend is having an issue where he cannot download the game, its stuck at 0/0mb when he tries to download it

[slim spruce]

That usually fixes itself in a few minutes.

Let it sit there.

[slim spruce]

You edit your name on discord

Or the server profile

[clever gate]

Thats the one I'm looking for, didn't want to change my name on all servers...

[slim spruce]

server profile settings on discord

[clever gate]

I can get to it by right clicking my name in the chat. ty

[frigid pilot]

week three of Game aborted try reconnect

[wraith cove]

anyone else cant list certain items on flea?

i can list my pile of med

[slim spruce]

what does it say?

[wraith cove]

nothing its just black

like in my picture. but i can list other stuff

[slim spruce]

screenshot?

[wraith cove]

@slim spruce

[slim spruce]

you have 2 offers up already

If you don't, restart the game

[wraith cove]

i dont

and I did restart didnt fix

[slim spruce]

I just noticed you don't have enough money for the tax.

[silk wave]

is an i5 11400 good enough CPU for tarkov?

[silk wave]

HAHAHA

[slim spruce]

what is the letter after the processor?

[silk wave]

wdym?

[slim spruce]

i5 11400H ?

[silk wave]

oh didnt know that meant anything F

[slim spruce]

F means it's regular but no graphics

[silk wave]

is that bad

[slim spruce]

You will play fine, you need a graphics card though

[silk wave]

and these are my friends specs

[slim spruce]

what is the graphics?

[silk wave]

im asking... does he not have a graphics card 💀

[slim spruce]

If he doesn't, his pc would not show any screen

[silk wave]

oh ok XD

do you know how to check what graphics card you have?

[willow jasper]

I'm guessing his CPU has inbuilt graphics (some do, some don't, though it is important to know)

@silk wave

[silk wave]

sessamy said it doesnt

[willow jasper]

research confirms, the "F" in i5-11400F denotes inbuilt graphics

forgive me, I don't intel

[wraith cove]

OHHHHH

[timid smelt]

just got through selling a lot of shit and one thing wasnt selling on the market so i took it off and then it bugged so i had to re log just to get it back from ragman, when i get back in i open the messenger in game and it say i have no dialogs yet so is all that money i didnt get just gone or what?

nvm i re logged and it fixed itself

[untold swan]

can you craft toothpaste

[silk wave]

idk if you are stil here but he has an rtx 2060

[slim spruce]

Yeah at 1080 he can play pretty well

[silk wave]

ok thanks bro

[iron moat]

Hello, I get blue screen of death randomly while running tarkov with heap corruption error in description. Today I analyzed dump and seems like BEDaisy.sys is causing it. Any steps how to resolve this?

[vivid briar]

I Need Help I Also Get The Blue Screen of Death when loading into a raid

Like Its Everytime i load in as Scav And USEC

Ive Tried Deleting and reinstalling it and it still happens

[iron moat]

download WinDbg and read dumps, most probably you have same issue as me.

here's guide how to open dump file
https://www.dell.com/support/kbdoc/en-us/000149411/how-to-read-mini-dump-files

[vivid briar]

i dont know what its about

could you hop in call with me?

[slim spruce]

When did this start?

Make sure windows is updates with all updates and feature updates.

[warped torrent]

hello guys does anyone know how to stop tarkov crashes?
sometimes I will load into a raid and the game will just crash and unfortunately as a result make me lose all of my loot

[slim spruce]

Is your ram getting used higher than around 80% ?

[warped torrent]

im not sure, I have 16gb ram and its of quite low frequency

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[warped torrent]

oh yeah its also important to mention i also get bsod

[slim spruce]

It's probably memory related

[slim spruce]

25000 not 25000s

[warped torrent]

yeah mb it was a typo because i was getting the ss tool

wait what?

maybe its this?

[slim spruce]

This is most likely the cause of the original issue. Please make room on C and change the page file to what is was before.

Set to system managed.

[warped torrent]

oh so its just because I have no space on C drive

[slim spruce]

Yes, the page file was running out of space most likely.

[north torrent]

where can you report a hacker? i have twitch clip that esp and aimbot is doing? is there a chance he will be banned

[iron moat]

I don't really remember, for several months maybe. I have up to date windows 10.

[warped torrent]

dude idk what is taking so much SSD space

[slim spruce]

RAM size and usage during gameplay?

[warped torrent]

is it normal to have 2 program file folders?

[slim spruce]

Yes, one is 64 and one is 32 bit

[warped torrent]

then i have no clue what is taking so much space on my ssd

[slim spruce]

try disk cleanup on c by right clicking c in My PC

right click properties disk cleanup

[warped torrent]

lmao 95mb

would it be a good idea to compress c drive?

[north torrent]

where can you report a hacker? i have twitch clip that esp and aimbot is doing? is there a chance he will be banned

[slim spruce]

no no

Uninstall a game you don't use.

[warped torrent]

just uninstalled like 5 games and still same space

none of my games are on c drive they are all on HDD

[slim spruce]

You must know what is taking up space on C. Recordings, videos, etc?

check downloads folder.

[warped torrent]

holy yeah

it was like a lot of pictures and videos, mostly from medal

[balmy saddle]

I keep crashing when playing tarkov while leaving a raid or outside of raid
It's really causing issues since I can't even get the after raid healing because of the crashing
Here's some error log file if it's needed to figure out why this is happening to me-

I'm not having lag or anything before the crash
It just suddenly closes and gives the option to send a report

[slim spruce]

Clear the cache in the launcher and restart the game.

Top right on your name > clear cache.

[balmy saddle]

I did try that yesterday already and it didn't seem to fix it but sure I'll do that again

[slim spruce]

Try autosorting the stuff in your secure container a couple of times.

[balmy saddle]

okay I'll try that
Thank you for help

[iron moat]

32 RAM, ~19 GB usage during Lighthouse (most demanding)

[slim spruce]

just realized you can't do it anymore. You tried verifying files in the launcher?

[balmy saddle]

I have tried verifying files, clearing cache, restarting
Basically anything that the launcher has other than uninstall

Cpu and gpu usage also stay around 50-80%, idk about ram usage but doubt that has anything to do with it
It only crashes outside of raids so ig it has to be something outside of it like the container?

[slim spruce]

What are you doing when it happens exactly?

[balmy saddle]

Anything really
Newest happened just as screen went black when I got out of raid
Has also happened on the screen where you choose scav or pmc, also in trades and tasks tab

Dont think it has happened while in inventory though

I have a newer crash log from when i crashed when exiting a raid
If you'd like to see that to see if theres any difference between those two?

[slim spruce]

I'd try a full reinstall of the game

[balmy saddle]

Also the crash isnt super consistent
I have crashed like multiple times in a row
And then sometimes it doesnt crash at all :/

Eh I could try that

Does tarkov keep settings when reinstalling or do I have to put all settings again?

[slim spruce]

settings are kept

keep the launcher installed

If you want to be sure back up these INI files C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

[balmy saddle]

Okay I'll do that. Thanks for the help!

[calm cliff]

where is the best place to finde gasans and flash drives

[graceful elbow]

anyone know how to fix this, i keep getting this same pop up when trying to do stuff, ive restarted the game and my pc, and its still happening

[orchid lake]

ive been emailing bsg since april about changing my email on the account since i dont have access to it anymore. just a couple days ago i got signed out do too new ssd. still no response any help would be appreciated.

[slim spruce]

Make a ticket in #discord-mod-mail

[spark remnant]

my game started having unplayable lag issues recently and after turning my graphics down all the way its still lagging the same

[slim spruce]

Lagging how?

[spark remnant]

always freezes for about 30 sec whenever i load into a raid and it likes to freeze again the first time i shoot my gun every raid
also extremely stuttery

[slim spruce]

AMD graphics?

[spark remnant]

uhh

i dont exactly know what that is

[slim spruce]

Graphics card type

[spark remnant]

i have nvidia 2060 ti

[slim spruce]

Reinstall the graphics driver with "clean installation" checked in the custom install option of the driver.

[spark remnant]

ight ill try that and let u know

[orchid lake]

thank you sir

[honest condor]

So I have problem on Lighthouse, game is lagging only on this map no matter if I play pmc or scav. It is a bit frustrating. Can I somehow solve this problem?

[scarlet oracle]

I've got the same problem, still lookin for solution. If'll find how to fix it i will ping you

[crude shell]

some1 knows how to fix this

whenever i move something somewhere in my stash and move to anothe part like ¨character to traders¨ it appear

[shut edge]

^same thing just happened to me lost 300k+ in loot because of it

[slim spruce]

@shut edge please submit a bug report in the launcher and DM me the ticket numbers

[crude shell]

me or tank

[rigid trench]

anytime i try to do anything i get this msg and sent back to the menu

[spare flint]

so I've tried the 3rd pin and I'm still experiencing either fps drop or game lag every time I shoot a gun the game runs fine all the time up until I start shooting anything if I full auto a gun my game just completely freezes its making the game unplayable stuck doing scav runs and not being able to shoot anything lol

[craggy halo]

can anyone help me, im trying to log back into tarkov to play after not playing for a few months and ive checked its the correct email but no authentication code is sent to my email and ive had this for a few days????

[spark remnant]

still having the issue

[spark remnant]

i did that but it did not help

[void plinth]

i got same issue but on the launcher but not website XD
and i saw someone here say Contact the support
email to [e-mail]
and talk to them
i did that few hrs ago so hope they can solve it for me 😛

[coarse gate]

Can anyone help me every time when i go to hop on a raid just before the raid starts my pc either restarts or crashes

[slim spruce]

RAM size?

[coarse gate]

16gb

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[coarse gate]

its for windows 10 will it work on windows 11

[slim spruce]

Yes

It may be different getting there but that is still there in windows 11.

[lean warren]

its not letting me access traders

[slim spruce]

Not showing the middle column?

[lean warren]

https://medal.tv/games/escape-from-tarkov/clips/zpGEQGKnaeLQd/d1337f0u9z7u?invite=cr-MSxvd3ksNDIyOTMwNTks

[slim spruce]

Is there any button being spammed?

[lean warren]

nothing on my keyboard is being spammed

its doing this to every trader

[slim spruce]

Are you exiting the captcha or what is happening in the video?

[lean warren]

i exit the trader section then click traders a clicker lets say prapor it just immedtly does a random ppop up like this

wont allow me in the flea market at all either

[slim spruce]

That is the captcha, if you are not doing them that is probably the cause of this problem.

[lean warren]

how do i fix it

[slim spruce]

You click all the items it says and "confirm"

[lean warren]

it said i got banned from that fle anow

[slim spruce]

That is just temporarily.

5 minutes to an hour maybe.

[lean warren]

wtf now it works

[slim spruce]

Don't skip the captchas, do them.

It's bot protection.

[lean warren]

i dont have half the items

[lean warren]

ohhhh

[slim spruce]

In that picture you need to pick the 2 tapes and confirm.

it's like a small game

[lean warren]

yea i presesed esc immedtly thats whay

[atomic remnant]

I have yet to be able to play for two wipes now due to loading loot. Any help on this would be greatly appreciated. I can hop in a channel with someone if they know what theyre doing. So far.... nobody has been able to figure mine out.

[slim spruce]

You're in luck: this usually fixes it: https://www.reddit.com/r/EscapefromTarkov/comments/rlof6z/loading_loot_slow_fix/

[atomic remnant]

Did it. I dont have the useplatformclock set to yes. matter fact its not on there at all.

[atomic remnant]

more than willing to share screen if helps

[slim spruce]

Go to device manager and right click and disable High precision event timer

Under System Devices

[atomic remnant]

also completed

[slim spruce]

Already?

[atomic remnant]

Had a buddy have me do that a long time ago.

[slim spruce]

Are you on a VPN or cellular connection?

[atomic remnant]

500MB wifi?

[slim spruce]

is the wifi from a cable company or what?

[atomic remnant]

ATT

[slim spruce]

cellular or wired?

[atomic remnant]

Its not ethernet corded if thats your question. Straight WiFi

[slim spruce]

I assume that is cellular. Do you have any other way to try another connection?

[atomic remnant]

Ive ran it with the ethernet as well. No bueno

[slim spruce]

I mean another connection as in not using that router.

Like cellular from your phone or another wifi that is from another company.

[atomic remnant]

I recently moved to a new place and ran WiFi from Charter prior. Same issue

WiFi and ethernet

[slim spruce]

Does this happen on more than one machine in your house?

[atomic remnant]

Not sure I understand the question. The only game I cannot run is Tarkov and has been that way last two wipes. Just tried a scav. loaded in after 23 minutes with 25 seconds left in game.

[slim spruce]

Do you have another PC or laptop to try to see if this is only happening on your one pc?

[balmy saddle]

Turns out
reinstalling the game did not even fix the crashing