community-support

[desert cairn]

Which is funny because they managed to kill me even though I was pre-firing.

Sorry for late response, but you can use empties. That's what I use mine for.

Along with IFAKs that are <30 hp to craft AFAKs.

[cinder nacelle]

if i have a good gun and all i have to change is the part that gets damaged, should i just insure the receiver with scope etc and leave the gun part out or should i insure everything

[broken lava]

anyone recommend selling or keeping starter weapons
with standard

[sleek marsh]

depends on level and money but usually sell

[broken lava]

just reinstalled

[broken lava]

so sell or use in pmc

[sleek marsh]

prolly use

[broken lava]

@sleek marsh do you lose melees on death forgot

[sleek marsh]

no sir

[broken lava]

dope i got a crowbar

[sleek marsh]

unless you just equipped it that raid but i could be wrong

[bitter moth]

It's still protected if equipped in raid, if you die that raid it will justblose FiR status but still be yours. Same with armband, container items and special item slots

[sleek marsh]

👍

[ocean mango]

Hello i have a probblem with stutters i dont have a bad pc ( I think so bceose i have a i7 8th gen and 16gb of ddr4 3600mhz ram and a rtx3060ti) my game constantly crasshes etc. how can i fix that?

[maiden merlin]

same for me

[dusk lodge]

What LFG stands for ?

[graceful ocean]

install stuck at 0/0mb ???? why (dont worry it works now)

[graceful ocean]

LFG usually

[slim spruce]

Looking For Group

[tame dragon]

hi there, im trying to install tarkov onto my F drive, its showing that that is the file path, so i press install then it tells me that there isnt enough room on C drive for it???

[slim spruce]

Try moving the temp folder for the launcher to the F drive like F:\TEMP

In the settings when you click your name.

[tame dragon]

I think thats worked, it just says its downloading 0/0 MB though

oh there it goes ty

[balmy tusk]

it seems the issue has been resolved, played 6 raids and had no connection problems

[raven saffron]

lol tarkov support is beyond pathetic. 2 weeks go by from my support ticket. nobody says anything.and my ticket gets instant closed.

yall make to much money todo fucking nothing. just closing old support tickets LOL

[quiet summit]

There's no support staff that goes here

o-o

[raven saffron]

so who goes to the website ticket

seems like nikita himself is manually doing all those tickets for the amount of time it takes

lvndmark gets banned by the ingame anticheat and gets unbanned within minutes. such quality support for the content creators

[quiet summit]

My point is you're ranting to people who have nothing to do with support

[raven saffron]

i think thats the problem then.

outside of support tickets theres no good contact method excepot for spam tweeting on twitter

some dudes making 90k+ a year to right click-close

[quiet summit]

Have you tried to email them?

Let me find the support email

Oh hi Matt

[grim hatch]

people who made the tickets the longest ago get help first that's how it works

[quiet summit]

'[e-mail]'

[grim hatch]

and it's logical that you do not get assistance first because you started spamming a discord channel or a twitter account.

[slate wagon]

@slim spruce Can we get a new link?

[fleet imp]

kEEP GETTING THIS

While trying to load in the raid

Doesn't even get to the loading loot

just straights up give me that everytime I try to load & my connection's perfectly fine

[vivid briar]

last update ruined my fps, any fixes?

[crisp robin]

Hello does anyone know where's a good place to find the red handled screw drivers? I need them for a weekly. Thank in advance!

[dull snow]

Same here

Stuck at awaiting session start then connection lost

[frigid pilot]

servers are fucked

[sonic turtle]

Is lighthouse still really stuttery for anyone else? Im not sure what else I can do I have a decent gpu cpu and im running 16gb of ram (Which I know is not a lot) but I even have my settings literally at the lowest possible point and its just a slideshow.

how can I fix this?

[potent tulip]

Hello all,
I took a few month break from tarkov, which ended yesterday. The game runs the exact same as it used to… all the way up until my run ends. Dosent matter if it’s pmc or scav, whether I die or extract safely, my game immediately crashes right after the raid.
This is extremely frustrating, as I cannot see my stats, my xp, I cannot move loot as a scav into my stash, and most importantly, I cannot heal myself back to full with the click of a button.
If anyone has had this before, and knows a sure fix, please let me know. I have disabled full screen optimization, and done a full reinstall

[flint herald]

what is the point of a green bat im new help me out

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.12.12.31.19428_0d3a25a0-1205-4665-9790-5f6ad3508e52/Client.0.12.12.31.19428.zip

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[slim spruce]

got it

[slate wagon]

All Hail the grate sessamy (bun)

[sonic turtle]

I am having an issue where I cant select orlando as server due to too much response time but its my lowest ping server im not sure what to do I keep getting kicked from every game

[slim spruce]

Please choose another server.

[sonic turtle]

That's the thing I have multiple servers selected and my ping just keeps spiking randomly

[void token]

i have a problem now where it takes about 8 minutes to load in to lighthouse/any large map except for factory and i get abysmally low fps for about 5 mintues in to the start of the raid then constant stutters, this wasnt happening 3/4 days ago, specs are ryen 5 3600 16gb ram 3200mhz rtx 2080 m.2 ssd with 80gb of space left and game is installed on it

[shut crypt]

i have a friend that wants to get the game but it keeps saying his email is invalid.

[slim spruce]

Invalid or can't be from this domain?

what is the error?

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[shut crypt]

cant be on this domain

[shut crypt]

cant be on this domain

[slim spruce]

He must use another email provider then, since that one does not get emails from BSG.

Try gmail.

[shut crypt]

thanks for the info

[tacit crown]

how many slots for gpus does bitcoin farm have max?

[peak talon]

i cant login to the game at nights

is there any reasons for this?

[void token]

i already set the paging file to 16000 and 32000mb

[dire wyvern]

my pc keeps crashing every 2-3 raids even after the page file thing, im getting fucking tilted dude

what do i need to restart my game after every fucking raid? like come on

[signal elm]

Hello, my friend have like 20 min Awaiting season start... and then crash. Do you know any fix (he was playing fine like 2 years ago..., then he uninstalled the game and installed it again(like 2021) and now can not successfully connect...)?

[slim spruce]

check integrity of the game files

[thin marlin]

i upgrade to eod today. like maybe 8 min ago and i still havent recieved anything for my upgrade. how lojng should that take?

[slim spruce]

Is your name gold ingame?

[thin marlin]

i can tell u after this raid but the website says i own the edge of darkness version

[slim spruce]

Ok, check your name, you can see in raid on overall screen. Then check messages from SYSTEM for the gear.

[thin marlin]

wim a scav rn lol so i cant tell

[slim spruce]

Ok

[iron socket]

i have pov of friend dying and the persons name if i'm able to actually report this exploit

we tried to boost up there to loot, there was 2 bodies. i'm assuming you're not supposed to be able to get up there lol

[slim spruce]

It's not an exploit, I've seen WillerZ do that on stream.

[iron socket]

what

[slim spruce]

It could be but since it's been there for so long maybe not.

[iron socket]

seems pretty obvious that isn't intentional. is there somewhere i'm even able to report it to bsg?

[slim spruce]

In the launcher.

Bug report.

[iron socket]

ty

[plush cosmos]

cheating or just so good u cant see him

[thin marlin]

upgraded to eod today and still have a beta cas and got no new system message with upgrade items

[slim spruce]

Do you have the gold name?

[thin marlin]

any suggestions or solutions?if i go the my overall tab, it has my name in gold as if i own eod

yes

[slim spruce]

It shows on the profile page on the EFT website?

[thin marlin]

yes

says i own edge of darkness

[slim spruce]

Contact support on the website and they will manually send the upgrade: https://www.escapefromtarkov.com/support/contact

No need for resets.

[thin marlin]

thank you sir

[crude berry]

could someone help me

[slim spruce]

What with?

[crude berry]

got this on market, but when I search for that item on market it doesn't show up

[wind depot]

Is there a reason it's doing this or am I just stupid?

[main cradle]

i have 10 fps on lighthouse but 40 on every other map i need help i am very annoyed and over my limit

[slim spruce]

The error?

[wind depot]

Yeah, its been spitting that at me for like 4 hours now

[slim spruce]

Is the launcher or game open?

[wind depot]

Negative

[slim spruce]

When was the profile reset last?

[wind depot]

I havent touched the game since 2019, and just started it up again last week. So maybe it's because of that?

[slim spruce]

Why do you need to reset the profile?

[main cradle]

sessamy can you help me

[wind depot]

Purchased EOD, yesterday and havent recieved any of the in game items. Figured reseting account would be faster than waiting on a ticket, but if I have to wait thats just how it is. Not a big deal

[slim spruce]

what is your ram and other things at in task manager?

[slim spruce]

Please contact support on the website in a ticket and they will manually give you the items.

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[main cradle]

is it possible to accidentally brick my pc while doing that

[slim spruce]

No, page file is in use right now. Just don't use the command line method of doing it and you'll be fine.

[main cradle]

wdym

[slim spruce]

There's a windows way with menus and then CMD on that page.

[main cradle]

so just dont use command prompt

[slim spruce]

yes. This just raises page file that is already in use.

[main cradle]

alr ty

i dont see system info under related settings

[slim spruce]

start > adjust the appearance and performance of windows

[ornate thorn]

guys why is amd fsr 1.0 Performance mode greyed out

[slim spruce]

1440p or higher

there's two options that require 1440p or 4k

[ornate thorn]

im 1920x1080p so i cant get performance mode?

[slim spruce]

Yes, apply and reboot and try the game again.

[main cradle]

alr ty

[ornate thorn]

so theres no way for performance mode for a 1920x1080p monitor?

[slim spruce]

No, performance mode renders the game at 1080p and upscales it to 1440p

[ornate thorn]

i see

[slim spruce]

If you use FSR at 1080p it's rendering the game at like 720-900p or so and upscaling it

[ornate thorn]

oh ok so does playing at a lower native res and use fsr work? or only 1080p and higher

[main cradle]

@slim spruce will this effect anything else on my pc

[slim spruce]

Just taking up space on C

[main cradle]

alr

@slim spruce worked with the stuttering and everything jsut frames now

i imagine the only fix to that is upgrading my pc

[slim spruce]

More ram, yes.

[main cradle]

ram for frames?

[graceful egret]

hi, I have an issue with sound in Tarkov. I use Sennheiser GSX 1000 audio interface and I have my windows sound level set to 50%. In game I have 100% volume. My hearing is fine, I would even say it is a lot better than average. When I play Tarkov, I sometimes don't hear sounds like thunder or I start hearing footsteps from worse range than my friend who is watching my discord stream with sound from my stream only. Any advice how to fix it? Seems like quiet sounds are being cut off. I don't use any sound software, beside realtek drivers

[obtuse belfry]

sup yall

anyone would like to do a Factory run with me?

thinking of a scav run first

[wispy dome]

Question i just upgraded my account from std to prepare for escape, how long does it take for it to give me the upgrade items_

[slim spruce]

If you do not have the items please contact bsg in a ticket on the website.

[tranquil trellis]

@slim spruce Tekk in begginer 19 is afk watching a show, can you kick him pls

[slim spruce]

ok

[sudden otter]

Anyone ever get killed by silent grenades? I was in dorms fighting reshala and some pmcs when my friend randomly dropped dead. No sound or anything, I thought he died of hunger or something but it showed that it was a Grenade.

[eternal plinth]

anyone have a problem with upgrading from the standard to eod i just bought it an it says i have it but i dont have the upgraded stash or new items

[slim spruce]

Please send in a ticket on the website and support will send you your items.

[eternal plinth]

i did on website an launcher is there a time frame in which they normally respond?

[crude berry]

that's kinda a common bug

[crude berry]

this is too, for similar reasons

[crude berry]

Can anyone explain

[latent vale]

waited for over 30min still nothing, Is this a common error?

[autumn ore]

Anyone here from NZ/

[raw ivy]

where do i make a ticket for game edition issues?

[slim spruce]

There is an NZ server in #regional-communities

[faint walrus]

anyone know how to fix my game constantly stuttering and crashing especially when people shoot or a nade goes off?

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[unreal geode]

Having issues with holding down LMB and the game releasing and reclicking at random. I'll be full autoing and it will stop firing then start again or I'll be dragging something and it'll drop it randomly and pick something else up if I am hovering over it when it occurs. This issue doesn't occur outside of Tarkov and occurs with two different mice, wired and wireless. I've found this issue posted a variety of places on Reddit and EFT servers but no solution has been provided to any I have found. Anyone familiar with this issue and have any ideas on resolution?

[slim spruce]

Do you have any controllers connected?

[unreal geode]

Negative. I have a wireless dongle for a headset, a charging station for the same headset, wired keyboard, and charging wire for the mouse. No other USB devices connected.

[slim spruce]

Tried uninstalling the mouse in device manager (and removing the driver) and rebooting? Or uninstalling any controlling software?

[unreal geode]

I believe I've done the first step. What would you consider controlling software?

[slim spruce]

if you are using razer, try uninstalling razer synapse or similar software

[unreal geode]

Ah. It's logitech so I use Ghub. I'll try that.

[sacred fjord]

I bought EOD around 2 hours ago, I verified files, restarted my game, checking to see if I need to "redeem" EOD in my profile, made sure the charge went through, cleared cache, restarted my computer, logging in and logging out, checking for updates and looking through forums. Does anyone know how to fix this? I have the gold crown and it says in the launcher its EOD but I haven't received any items or stash size increase.
Thanks.

[slim spruce]

Please submit a ticket on the website and support will manually send you your items. Seems there's others with this problem in the last few hours.

https://www.escapefromtarkov.com/support/contact

[sacred fjord]

I did, what is the expected wait time with support lately?

[slim spruce]

A couple days at most.

[sacred fjord]

That sucks since I just spent 105$

[unreal geode]

So preliminary test, that appears to work. That kinda sucks because I run a specific DPI. Think this incompatibility is something I should report?

Ok nevermind, still occurring.

[slim spruce]

Please submit a bug report in the launcher.

[unreal geode]

Aye. It seems BETTER but still happening. I'll test longer term. Thanks!

[nocturne karma]

I know this isn't a tech related issue but more of a gameplay feature question, but how do you move sights up and down the picatinny on a weapon to either the front or the back of the gun?

[wild willow]

Anyone ran into this yet? Can't make progress or reset

[wild willow]

You can't, by default it will mount in the center, over the bolt. However, there are several handguards with picatinny rails that you can mount your sight on, moving it far forward on the gun.

[nocturne karma]

so I can move attachable picattiny rails up and down the weapon frame?

[wild willow]

No, just some handguards by default will have picatinny rails attached. You can see this AK has room for the default dust cover sight but also one on the handguard

[nocturne karma]

ah, thanks, cleared a lot up. it's just that I thought I had a memory of such a feature

[wild willow]

Changing your FOV kind of simulates getting closer or further from the optic, but not quite the same. I don't recall that being a feature but it may have been before my time

[nocturne karma]

oh well, it would be a nice feature to have however

I purchased the game a couple of days ago and thought I'd seen something of the sort in a video before. Thanks anyways

[low wharf]

Guys on or off binaural audio?

[agile jacinth]

yes

[faint walrus]

anyone know how to fix stuttering and freezing? It was fine before but now its doing this often

[rigid skiff]

i have a dead pixel only on tarkov and only in raid how do i fix it?

[steady yoke]

I'm having jagged edges and shimmering in tarkov recentely

I have TAA on high and but it to 8X in nividia

I even put up image scaling

[steady yoke]

try reinstalling the game

[somber osprey]

Hi, just bought new PC, and reinstalled EFT. I downloaded bsglauncher and trying to log-in. But when wrote user and password the launcher ask for email verification code. And that email never arrive. Via web does not happen and the problem is the launcher when trying to enter the game...

😪

any suggestion ?

[knotty birch]

wait for email

[somber osprey]

great...

[quiet summit]

See here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[umbral shadow]

Somebody knows how to fix?

[somber osprey]

thanks @quiet summit 👏 👌 🥳

[quiet summit]

[somber osprey]

for those answer there

[quiet summit]

Please launch your launcher in admin mode

[umbral shadow]

oki

[somber osprey]

the correct one was disabling the firewall and email received

👌

[quiet summit]

https://tenor.com/view/karina-aespa-aespa-karina-karina-aespa-gif-19448353

[somber osprey]

😆

[quiet summit]

Time to get gaming!

Gl!

[somber osprey]

hehe thanks!

[edgy hare]

when they doing a new banwave?, its getting worse and worse?

did 5 games and found 2 games with a radar dude, 1 scavrun with a esp guy

[digital jungle]

Hello, what is causing the following problem:

I have a 2x2 Monitor setup with latest driver and latest wind 11 updates and so on also Tarkov latest version.
I have 2 AOC Monitor (60 hz - Top lane), one MSI HDR 165 Mhz bottom left place and one LG IPS LED 24EA53.

Even when I enable/disable HDR on my MSI and even when the MSI is selected in the grahpics settings it is started on my HDMI connected AOC monitor which is not the setted default monitor and definitly YES ... the used Interface shouldn't matter since my MSI is directly attached to the DP Port on my 1080 ti another one is attached to DP Port over an HDMI to DP converter stick and the other ones are connected over HDMI directly.

They are also recognized over there Names in the Dropdown but it is such a stupied behavior which makes me angry because when I now select any other monitor and get Tarkov to my MSI ones it freezes and crashes instantly.

The Launcher opens on my MSI Monitor and also my MSI Monitor is the main display for my OS.

Any help is welcome since it maybe is a problem within tarkov but I assume that it's more related to fucking windows instead of the graphics driver (Nvidia). Reinstalling the driver from scratch after compleat driver wipe hasn't resolved this problem.

[slim spruce]

HDR is buggy in windows still. Can you start the game and change it to windows, move the game to the right monitor and then change to full screen and then restart the game again?

[digital jungle]

I have tried it. With HDR enabled tarkov freezes instandly and I don't know why this happends when the instance - here tarkov - is moved from a non HDR to an HDR aktive monitor (aktivated over the display settings over windows). Then it freezes an crashes.
This is the first time that this happends as it occored days ago but moving the tarkov window was no problem and now I am at the freezing stage ... wtf

Normaly it should not freez or start to flicker when moving a program form a non HDR 60 hz monitor to an 165 hz HDR enabled ones ... very bad OS and driver part in my eyes.

[slim spruce]

Try reinstalling the graphics driver with the custom install option and check "clean installation" (nvidia) or "factory reset" (amd).

[digital jungle]

Already on my way doing this since I have never had such problems

and also only tarkov is affected by this ... not even Destiny 2, Lost Ark or any other comparable big Game like tarkov are effected by this

maybe it depends on how the core code of tarkov handles the graphics part 🤔

[slim spruce]

The code about choosing which monitor the game is on is known to have bugs.

Mainly just the drop down menu.

[manic olive]

does anybody god RB-KSM key cuz I wanna do disease history and someother tasks. i have the other key alreadyu

[digital jungle]

so you mean that it could also be connected to a bug within tarkovs code which reads out the monitors and maybe handles my 4 ones false and results in selecting the false one?

[slim spruce]

You have 4?

Then yes, it's probably the cause.

One way to fix it is to do what I said in the first reply.

[digital jungle]

I have a 2x2 Monitor setup with latest driver and latest wind 11 updates and so on also Tarkov latest version.
I have 2 AOC Monitor (60 hz - Top lane), one MSI HDR 165 Mhz bottom left place and one LG IPS LED 24EA53.

Like written in my initial post above

[slim spruce]

This is probably the cause. Too many monitors, but it can be fixed until next time in what I said.

Can you start the game and change it to windowed, move the game to the right monitor and then change to full screen and then restart the game again?

[digital jungle]

For now reinstalling the driver fixed the problem. Hopefully this can be fixed in the future within the games core code 🙂

[main cradle]

@slim spruce its gotten worse

[slim spruce]

Please lower your settings and maybe resolution. Your ram is not enough.

[main cradle]

its already low and on 4:3

it wasnt like this for forever

also only on lighthouse

[slim spruce]

So other maps are fine?

[main cradle]

yeah just frames

[slim spruce]

This is somewhat normal.

Lighthouse is more demanding.

[main cradle]

i have 16 gigs of ram rn do you think if i get another 16 gig stick itll be better

[slim spruce]

Probably yes, if this is not a memory leak.

[main cradle]

rn i have 1 16 gig stick

[slim spruce]

But you should not need to do that.

[main cradle]

is there anyway to test if it is a memory leak\

[fading night]

I'm having problems with installing the game to my new ssd, when it previously installed on my C: partition, is there a way to fix this

[slim spruce]

If the cached part of memory keeps raising with no stopping and then you crash, that is a memory leak.

cached in task manager

[slim spruce]

What problem?

[main cradle]

how do you fix a memory leak

[slim spruce]

You don't.

[fading night]

stuck at 0/0 mb even though I fixed my hosts file already

[ashen grotto]

Few days ago I have turn off DoS protection on my router (tp-link). Today, I realize (after few hours) when I launch Tarkov, my router blacklists my PC's IP. I have to share but if anyone got a solution, I'll take it

[slim spruce]

Wait 5 or so minutes.

[slim spruce]

You could enable the memory cleaner ingame.

[main cradle]

its on

this correct?

[slim spruce]

What is happening and how do you know this?

[slim spruce]

Yes

[ashen grotto]

No Internet at all for my pc but not with other devices. And on the admin page of my router I see both my IP (Lan and WiFi cause I tried both) blacklisted. Happened only when the game launched. As soon as I turn off DoS protection, everything works

I will whitelist smthg as soon as I get home, but I found nothing about that on web so just sharing 😉

[slim spruce]

Can you white list your PC's IP?

This sounds like a hard router to live with.

[ashen grotto]

Not really but I searched a couple of hours, I was kinda pissed off.

[paper sigil]

can anyone explain to me how MIP streaming works and how should i know what values are best for me in settings

[slim spruce]

I believe mip streaming uses the CPU to convert textures to lower resolution so it doesn't use as much RAM or VRAM.

Primarily for vram

[paper sigil]

hm, but how should I adjust this? i have no idea what suits me best

[slim spruce]

I am not sure exactly but the lower the settings, the lower specs of your PC.

[paper sigil]

oh ok thanks thats the answer i needed 😄

[slim spruce]

You can experiment, but the lowest is the extreme for low end PCs.

[paper sigil]

i have a 1060 and a AMD ryzen 5 5600x idk if thats low end

[slim spruce]

Try medium on 1080p and see the fps.

[paper sigil]

medium as in the second tick or the third?

[slim spruce]

with no mip streaming

then try with mip streaming

[paper sigil]

oh ok

why medium, can i not do low?

[slim spruce]

The card you have is not that bad actually

your CPU is great

[paper sigil]

so should i set those values high?

[slim spruce]

I'd try medium preset with no mip streaming

[paper sigil]

im testing it rn and im having good results with those values on the third tick

[fading night]

Why do I need to have a degree in rocket science to know how to install the game, I can't install the game even on my C: drive anymore, it is permanently stuck at 0/0 MB, and when I pause it I can't resume the download

[slim spruce]

If it doesn't continue after around 5 minutes please disable windows defender and other antiviruses temporarily.

[fading night]

Thank you it finally started installing.

[umbral shadow]

bro 3 times already tarkov closing randomly ... pff

[umbral shadow]

Guys i keep getting kicked out of the game with this v

[slim spruce]

check the game's file integrity in the launcher

top right on your name > check integrity

[umbral shadow]

ive done that like 20 times

even clearing cache etc

[slim spruce]

Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[umbral shadow]

stackhash_4444

[slim spruce]

What does the error say and that is the error about?

Anything about the tarkov exe?

[umbral shadow]

the thing is , i can screen it and send it

[slim spruce]

Ok

[umbral shadow]

but its in dutch XD

[slim spruce]

I don't think that's a problem

[umbral shadow]

this one is from just a sec ago

[slim spruce]

What is your ram usage at?

Like before this happens?

[umbral shadow]

not sure , but that shouldnt be a problem right? i have 64 gb ram

[slim spruce]

Start command prompt as administrator and run "sfc /scannow" with no quotes

To scan windows for corrupt files.

[umbral shadow]

doing it rn

found corrupt files and repaired it

should it be fixed now you think?

[slim spruce]

reboot and try playing again

[fading night]

Somebody who downloaded the game successfully on a different drive than C: please walk me through the whole process of how to because I am quite literally at the point of crying because I can't download the game on another drive for some reason, and most of the time the download won't even start on my C: drive

Almost convinced I got scammed out of my 45 dollars

[slim spruce]

What error are you seeing?

[fading night]

0/0 mbs most of the time, sometimes 0/0 kbs, the game download won't start even when I have my anti viruses off

I wait up to 5 minutes before trying to restart the download as well it just does not start

[slim spruce]

Try the manual install method in the pins to get around the launcher errors.

[fading night]

Alright

[high rapids]

So when playing my friend gets the "Anticheat Connection Failed"
Anyone got a propper solution

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/412

[cunning nest]

so i bought tarkov awhile back and i have no clue of the email so i cant login but i have all the reciept details of the purchase anyway i can get accsess back or told the email for the account? i tried bsg support but they didnt understand the issue and mods can help?

[slim spruce]

Please email [e-mail] with proof of purchase attached (from xsolla) and ask to change your email

[cunning nest]

i did a few weeks back but they were confused and couldnt help

so i was seeing if there was anyother way

[slim spruce]

We can't help here in any way.

[cunning nest]

i sent a screenshot of the xsolla purchase too

alright no problem

[high rapids]

still happens

[plush elk]

Anyone ever heard of Crashing on Death?

[slim spruce]

Try verifying integrity of game files in the launcher and if still not, reinstall the game.

[high rapids]

both done

did nothing

[lone escarp]

LFG Woods #13 Looking to do some quests

[slim spruce]

You may need to contact your internet service provider and ask for a dual stack connection (not dual stack lite). This may require asking for tier 2 support as they may not know what this means.

The problem is most likely not having a unique IPV4 address or lacking IPV6, or a combination of both.

You need a unique IPV4 and IPV6 address.

[native wraith]

everytime I try to load into a game I'm provided with the "game aborted, try to reconnect" screen and I'm not sure what to do anymore because I'm not having any internet issues or any issues with my pc

is there a fix to this?

[slim spruce]

try verifying integrity of game files in the launcher

[native wraith]

how do I go about doing that?

oh I figured it out

[heady orchid]

Anyone having a problem with the servers. ?

[ancient flame]

Whenever I complete a raid, I get stuck on an infinite loading screen, there are no buttons for me to press or anything

[fierce prairie]

bro what is this shit let me play the damn game

[forest sage]

[manic olive]

All of my servers (on the launcher) say "Timed out" and I cant get into any games. Anyone know how to fix??

[foggy pumice]

yo guys, has anyone else got all their quest prog reset?

[south pine]

Can anyone help me with settings and optimization? Im running a 3080 ti i9 9900kf and 64 gb of ram and im still having issues with frame lag and smooth gameplay

[faint walrus]

@south pine message me if someone gives you a fix. My game was fine a week ago now its just constantly stuttering and freezing... especially when I'm in a fight.

[terse vigil]

Whenever I load into a online raid, throught my game takes a long time to load, it freezes, and it lags horribly throught. I'm on the same graphics settings as before, but these graphics settings give me good performance in offline raids. Could someone help? Before update it was running fine

Is everybody experiencing lag?

[plush musk]

i was playing the map lighthouse, then i went into the real lighthouse but a mine oneshotted me

[cloud coral]

get better cpu

[cunning nest]

Well I asked to change the email sessamy but they just said it isn’t enabled right now and no date when they will

[zenith perch]

Hi i have a problem with lighthouse. When i'm close to rogue's territory i have a big drop fps and i cant play, before patch everything was fine but sience i installed new patch i have this issue

[bright dove]

anyone had problems with auth code email not sending?

[urban tinsel]

anyone know why my fps has halved today, not changed any settings

[quiet summit]

Is this for your launcher, or website?

[bright dove]

was for the launcher but after a hour and 20 minutes, i got it working

[quiet summit]

Ok

[feral cedar]

what did you do, ive had this problem for 2 weeks

[feral cedar]

hey mind passing on my email address for my support ticket

[quiet summit]

I do not work with support

[feral cedar]

oh sorry, someone from the moderation team said they would escalate my ticket. Wasnt sure if you could do the same but thanks

[quiet summit]

[queen raptor]

any known fixes for the game freezing when you shoot?

[slim spruce]

see the third pin in this channel

[bright dove]

@feral cedar Used to vpn to login into the launcher and the email came first try

[feral cedar]

what vpn

I have opened 5 support tickets and every response I get is "check your spam folder" same deal with emailing support directly. I get treated like an idiot for an issue that is battlestates FAULT

[bright dove]

private internet access @feral cedar

[minor rune]

anyone know where the 3 bosses are at rn?

[autumn prawn]

Anyone else cant launch the game everytime i try it asks for email verification and i never get sent an email

[limber vigil]

why does my game keep freezing when i get into firefights, its never done this till some of the recent patches

[flat crescent]

I extracted with a mp-18 but it didnt count for this quest

it should've had right?

oh wait I need to extract with FIVE shotguns in ONE raid, nvm

how is that even possible lmao, do I have to find like 5 toz?

[humble sand]

What's the best way to report someone who sent me a message about joining a cheats discord?

[feral cedar]

ya its a common issue

[autumn prawn]

Sorted it

Gotta turn firewall of then you receive email

@feral cedar

[feral cedar]

hasnt worked for me yet

[autumn prawn]

@feral cedar you gone to the controll panal in windows and fully deactivated firewall?

[feral cedar]

ya and windows defender, it just doesnt work for me idk why man

[autumn prawn]

Did you change your host files too in windows?

I did that much stuff the firewall was the last and just worked haha

[feral cedar]

no how do you do that

[autumn prawn]

https://forum.escapefromtarkov.com/topic/146025-possible-fix-for-e-mail-verification-issues/

[feral cedar]

yup tried that

[autumn prawn]

Firewall of and that combined worked for me

[feral cedar]

youre lucky I guess lol

[paper flare]

is using a macro to buy labs cards bannable?

[slim spruce]

Yes

[plain rose]

Hey does anybody know how i can recover my email for the website? i have my username and password but don't remember what email I used

[vivid briar]

Hey, so i got tarkov well a key i played it like last month i reseted my pc and now i cant get the launcher... can anyone help?

[slim spruce]

BSG can't give out emails. You may have to email support and try and change the email if they can. [e-mail] with proof of purchase as well.

[slim spruce]

Why can't you get the launcher?

[plain rose]

well the problem is I don't know what email i used to get it but ok i suppose I could try

[vivid briar]

everyone says go on youre profile and there will be some button or something to get the launcher but theres nothing there

i think it thinks that i never had the game

[slim spruce]

It will say "install" on your profile. It will also show what edition of the game you own. Where did you buy the key?

[vivid briar]

i bought it from ENEBA its a legit site i played the game for a long time and i just cleaned my pc and now im f0cked

and the support didnt help jack crap

[slim spruce]

It sounds like the key may have been either a trial key or the key you bought was stolen and it was removed from your account when the owner of the stolen card did a charge back. Otherwise, you will need to make a ticket on the website for further help. If it was a trial or stolen key, support can not help you.

We only recommend buying from the official website as there are no officially resold keys.

[vivid briar]

dang

thanks tho

[plain rose]

so when i went onto the website, i typed in my question and there is no related topics for me to send a request in about

[slim spruce]

What are you on the website for?

The email is sent with an email provider.

[plain rose]

oh i thought you meant the support website

[slim spruce]

no, [e-mail]

since you can't log in

[vivid briar]

do you not get insurance if you confirm leave?

[slim spruce]

You should.

not 100% sure though

[ancient flame]

Why is it that every time I try loading into an online raid, it crashes when loading the loot pools or I get the “Game aborted, try reconnect” prompt and then it crashes

It was working fine before and nothing has changed

[slim spruce]

Try verifying integrity of game files in the launcher.

[ancient flame]

Done

I also switched the servers to make sure all the servers selected are below 100 ping

[slim spruce]

Do you also get the plain disconnection message?

[ancient flame]

No I asked a friend and he said to try doing that, I only get crashes or abortions (sounds kind of weird out of context lol)

[slim spruce]

so you get crashes to the desktop?

[ancient flame]

Yes

[magic parrot]

Does anyone else have the problem where the game says "Not Responding" and then randomly fixes itself?

[slim spruce]

Please reinstall the game from scratch.

[slim spruce]

Only during the loading period?

[ancient flame]

Alright, thank you for your help!!!

[magic parrot]

Either when I die, or loading... Takes about 5 minutes for it to respond

[slim spruce]

Computer specs?

[magic parrot]

ryzen 5 3600x, gtx 1080 32 gb ram

[slim spruce]

What is the usage of the cpu, gpu and ram up until this problem happens?

[magic parrot]

not sure I havent checked that. I've heard of some other people that also have this issue. It only started after last weeks patch or whenever it was

[ruby crater]

Good evening, how long does it take to get an answer on the supports requests ? ^^

[slim spruce]

It should not be long.

[ruby crater]

I made a request on August 22 I am still waiting is this normal?

[slim spruce]

That's 3 days?

[ruby crater]

yes

[slim spruce]

Please wait longer.

[ruby crater]

OK, thanks

[past lintel]

hey need help im trying to log into the site and it says its sending me the 2fa to my email it never shows up and i cant redownload the game please help i have been able to reset my password with the email they have sent but still not able to get the 2fa

[slim spruce]

Use this link https://prod.escapefromtarkov.com/launcher/download

[past lintel]

thank you so much i have been trying for like 4 hours now your a god send thank you

[terse vigil]

Getting low fps on only online raids in-game. Same graphics settings, was working fine last week. NVIDIA gpu btw

To be clear, offline raids work fine with same settings.

[rain niche]

is there any chance there will be resizable UI? I hate having to scroll my inventory or targets and die cause I cant see a window :/

or atleast big enough to quickly dragdrop tags into pouch 😄

[ancient flame]

Ok so I am still having the same problem as before. Reinstalling has not fixed anything

Any other ideas?

[slim spruce]

Open command prompt as admin and type "sfc /scannow" with no quotes and run that. It scans windows for errors.

[ancient flame]

alright its going

Ok it finished, now what?

Also thank you for helping me and everyone else, you are awesome!

[sly sky]

someone else with problems with the verification email send by the LAUNCHER?

[vague sable]

why is the tac30 and most magnified scopes kill my fps? I lost about 20-30 fps each time i ads and I am unsure why. any known fixes?

[loud moss]

there is no fix, this is intended due to pip/ picture in picture rendering, the gpu has to render your game twice through the scope.

the only "fix" is getting a better gpu

[vague sable]

damn that sucks. Ive got a 3080 and feel like it shouldn't be that bad of a drop. it makes sense though.

[mortal cave]

Same for me i have 3060ti

[vivid briar]

how do i report somone for using the discord to find people to tk?

cuz i heard thats against the rules

[slim spruce]

#discord-mod-mail

[ancient flame]

So do I just try again after running sfc /scannow

[gleaming reef]

Yo! why do struggle having good fps when my CG is only used at 55% average and 30% cpu ( i have a RTX 3060 and a ryzen 7 5800X )

12g of vram

[ancient flame]

We’re making progress Sessamy! Now I just lose connection to the server after 20 minutes of waiting!

I’m suffering

[slim spruce]

If you have tried everything the cause is likely your internet service provider not having a dual stack connection to your modem. You will need to call them and ask for a dual stack connection (not dual stack lite). The problem is most likely not having a unique IPV4 address or a lack of a IPV6 address.

You will probably need to ask for tier 2 support as they may not know what this is.

[ancient flame]

I have STARLINK

[mortal cave]

Elon musk illuminati

[ancient flame]

Idk if they even have that, my new router looks like a tablet from a shitty sci fi movie and it doesn’t have options for even a wired connection

Speedy tho

Wtf STARLINK literally provides no customer support, no phone number or email or anything

[frigid pilot]

Need some help here. Since I got my new pc, (FX6300, 1050ti to i5 9600k, 1660ti) every raid I've tried going into kicks me out during and after loading loot. I've seen some people having the same issue, but a lot of them fixed after the hotfix. I have also reinstalled the game twice, but no avail. Also have been checking integrity. PLEASE HELP

[ornate bramble]

Found a flare gun in raid, is the red flare cartridge the only one that calls in an airdrop, and whats the difference between it and a normal flare

[frigid pilot]

red flare calls in drops. about the same as a normal flare, but for some reason it does 35 damage so it insta headshots pmcs

[ornate bramble]

lmao

[oak dove]

yo some dude named baltimore in this discord just locked us in red room then left the call

[slim spruce]

#discord-mod-mail

[oak dove]

i dont have a video

why would i clip that

[slim spruce]

we need proof in video form

nvidia geforce experience or amd raedon relive is what most use to record in the past

[oak dove]

he just used ur dc

[timid peak]

hi, does anyone know how to fix bsg not giving me a confirmation code for my account?

or am i just fucked now?

[peak aspen]

i just got

teamkilled in customs #18

nvm i think im done w this discord lol this is crazy

[rain jungle]

hi i received first mail verification to connect in web site but whis the launcher im received nothing after 1h any idea?

[lusty pagoda]

help bro, i cant reconnect for shit

[slim spruce]

Try verifying integrity of game files in the launcher. Top right on your name > check integrity.

[lusty pagoda]

nope, i restarted the game and it went in, but ofc i died because of it :) because it wasted 5 minutes of the raid

[slim spruce]

Please verify the game files.

[lusty pagoda]

did, nothing happened

[slim spruce]

By nothing you mean it didn't work?

Or may I ask what part did not work?

[lusty pagoda]

i mean, it verified, and then just nothing

[slim spruce]

You played after doing that?

[plain rose]

Sessamy, so I got my email and everything working but I am trying to buy EOD and Xsolla is being an ass about it

[lusty pagoda]

i just did this

it verified and then gave me play button

[slim spruce]

What is wrong?

[slim spruce]

When did this start and is this every single raid?

[lusty pagoda]

first time ever

[slim spruce]

Please try the game again.

[plain rose]

The virtual assistant is telling me that I have a fraudulent charge on my card that simply does not exist, and they keep asking for my banking information

[slim spruce]

It could be a random issue.

[lusty pagoda]

probably

[slim spruce]

Do you see error 3032?

[lusty pagoda]

also do you know why you can't back out of queue ?

[plain rose]

Yes, and when I contacted support, that’s the response I got

[lusty pagoda]

it just says leaving the game and it never leaves, u have to force close the game

[slim spruce]

Server issues.

[lusty pagoda]

every single raid?

[slim spruce]

This error means you likely had a forced charge back and they blacklisted you.

[slim spruce]

If it's only recently yeah.

[plain rose]

How do I fix it?

[slim spruce]

Only xsolla can fix this, by contacting their support.

[plain rose]

They keep putting me with a virtual assistant that doesn’t actually do anything but tell me my account is fraudulent

[slim spruce]

Please use the live chat.

[plain rose]

I had this same problem a year ago trying to buy the game

[worldly frigate]

guys im having server lost connection problem and it get fixed when i reconnect

[plain rose]

how do i get to live chat, it only gives me the option to email them and then i get a virtual assistant

[slim spruce]

https://help.xsolla.com/i-cant-make-a-payment
and log into Babka

[plain rose]

It says in order to open a ticket I need a transaction number, which I don't have because it won't let me

[slim spruce]

There is a live chat option

[plain rose]

both of them need a transaction number it says

maybe im missing something

[slim spruce]

There is a live chat option that does not need a transaction number. If you can't find that please use any transaction number you have in your email.

[worldly frigate]

how can i solve this issue guys

[plain rose]

I'm sorry, but every support option says it requires a transaction number

[slim spruce]

I don't know what else to tell you since BSG does not handle the payment system, Xsolla does. You need to contact them.

This email may be out of use but you could try [e-mail]

[round zephyr]

anyone have an issue where they were kicked out of match making after 15mins waiting and then all their stuff wasnt insured anymore

[slim spruce]

Restart the game.

[karmic cosmos]

Do F13-F24 no longer work as buttons in Tarkov?

[quartz geyser]

this has probs been brought up a ton but i havent been able to fix so far

• switched from 1070 to 6800xt and now no matter what graphic settings i get freezes and frame drops when shooting

[slim spruce]

See the third pin in this channel.

[quartz geyser]

thankyou boss <3

[pastel cape]

my game keeps freezing

and as soon as i restart and load back in

it freezes again

and it says lost server connection

[slim spruce]

game freezes or you lose connection?

There is a difference.

[worldly frigate]

how can i backup tarkov settings, keys graphics etc? wheres the save files

[quiet summit]

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

[mossy fjord]

can someone tell BSG to look at the CALOK-B refill craft? It doesnt let you select which Calok B you want to refill. So it ends up auto selecting the 3/3 Calok instead of the 1/3

[dusk cypress]

if i got kicked for ping limit would it tell me? or just say server connection lost

not sure if it was an internet hiccup or if i need to adjust my servers

[quiet summit]

Yeah I think so

Low connection quality or something

Are you still having problems with it?

[dusk cypress]

seems good now :o thanks

[rain jungle]

hello to all, I have problems on tarkov I often have drops in fps or "stuttering" despite a rather good config
I have tried some optimization here and found it on the bsg forum but nothing works (modified)
ryzen 5 5600x rx6750XT 16gb of ram, I play in 1080p
I have no worries on other games like bf2042 yet not the most opti either

[vivid briar]

Same here, I have a gtx 2060 and 32gb on ram same cpu but the game stutters and often when I shoot the game will freeze for a good 2-3 seconds. I’m currently uninstalling the launcher and the game. If anyone else has any incite, we would greatly appreciate it

[rain jungle]

I'm not alone, I changed gpu for tarkov so I would like to find a solution

[empty plinth]

graphic settings?

[rain jungle]

very low or all high its the same

im try all settings ingame

[empty plinth]

did u try low graphic , medium shadow

[rain jungle]

i have abou 120fps on ultra same on low settings

[quiet summit]

Is your ram topping off?

[forest ore]

yo yo yo, anyone now about any bugs causing ur pc to force restart after trying to load into a raid

[rain jungle]

i try low shadow

[rain jungle]

my ram is not full ingame

[quiet summit]

Above 80%?

[rain jungle]

i tried clear memory setting ingame same

i setup pagefile to32gb

[forest ore]

Okay this is getting very annoying now

I just cant seem to load into my interchange raid

Because my pc just forcibly restarts as soon as i do

[rain jungle]

on custom offline only 60% of my ram is used

[forest ore]

The raid in question might be bugged or something, which would mean i will probably get my stuff back since no one can load in then

[quiet summit]

What are your pagefile values?

[rain jungle]

my gpu usage is only 50%

[rain jungle]

maybe 8000-32000

yes its that on ssd nvme

[quiet summit]

mmm

Try 16000 initial?

er wait

Yeah try 16000 initial

[pastel cape]

Game freezes then i lose connection

it was only in 1 raid but my friends game froze too and he was fine

[rain jungle]

ok im try it

[glad beacon]

BSG launcher can't start, tells me I don't have the necessary authorizations to run it. Same thing when reinstalling it and trying to run it from the installation prompt, get error 5

[pastel cape]

it might need admin perms im not sure tho (check)

[glad beacon]

it already has admin permissions, it just doesn't get to ask for them, it immediately gets me the authorizations missing error

the older launcher worked, it started throwing this after it updated to 12.12.2.1944

[vivid briar]

Now I’m having issues with installing the game again. I uninstalled and redownloaded it. Went to launch it says it needs repair, click repair and repair does nothing

[slim spruce]

whitelist the game and launcher folder in windows defender and reboot and try the manual install method in the pins

[slim spruce]

what error exactly?

[glad beacon]

"You do not have the authorization to run this application" paraphrased

I thought it was an AV related issue, but it still happens regardless of AV

[forest ore]

no nobody know about tarkov forcing ur pc to restart?

[glad beacon]

huh, now it works fine

this is weird AF

[rain jungle]

its same

[quiet summit]

You can try completely resetting your settings if you want

Have you cleared your cache?

[rain jungle]

Reset all settings in tarkov?

Nop where is the cache clear?

my cpu usage is about 30% and gpu 40-50% only I don't understand how the game doesn't make more use of the available power

[warm bay]

just incase it works for someone else .. i had issues logging in and getting a verification code ... it seems to of worked for me now .. i reset my pc and completly reset my router .. and it seemed to cure it

[quiet summit]

On your launcher

Top right

Yes your Tarkov settings

C:\Users%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

Backup the files in there, then delete them

On your launcher verify integrity of files

[rain jungle]

I tried to remove pagefile, failed bsod 😂

[quiet summit]

lol oof

[rain jungle]

the cpu and gpu usage is really low in the game, it's surprising

[tranquil parrot]

yo everytime i try to stream to my friends it works for like 2 minutes then it only shows loading screen

is there a fix? other than streaming entire screen

[unique hinge]

could someone please help me and tell me if anyone else is experiencing the same problem as me, anyway last time I played was last night and today whole day I've been getting a "Back end error: unable to complete SSL connection" and all I can do is click on exit and that's it

tried reinstalling the game, restarting PC and router, neither worked

[terse cipher]

Is use of a programmable button as a 2 way press considered a macro? Like a Control T, Control R as a single press on some rebindable keyboards.

[slim spruce]

That is a banned macro yes.

Anything that makes the game easier.

[terse cipher]

kk

[strong current]

anyone know why tarkov is 500 gb

[analog pebble]

Idk

[terse cipher]

Probably should reinstall and just backup your settings

[strong current]

uninstalled it but says its still there

[slim spruce]

That is false data, as is a glitch in windows. The only way to remove this entry is either to install the game to where that was originally and uninstall it properly or use the uninstall tool here I'll post.

https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

It's not taking up that space in reality.

[strong current]

alright, thank you

[charred dock]

Hello, I have a problem with voice chat in game, I use an APO equalizer app for my mic and when I try to use Voice Chat while playing Tarkov my mic doesn't work (other players can't hear me), however the game recognizes the microphone and everything, anyone knows a possible solution?

[tardy flint]

Who I can talk to report a cheat website selling cheats?

[slim spruce]

#discord-mod-mail

[tardy flint]

Ty, basically nowhere, sadly

[slim spruce]

You can send websites and discords there

ignore the warnings, those are for reporting cheaters to ban them

[tardy flint]

The person who sent me it's not on this server, so I think there it's no reason to report to the community mods

I was just wondering if I could send them information on new cheats

Because I guy from nowhere just send me marketing messages selling cheat for EFT

[slim spruce]

Yes absolutely. I can forward it up.

[tardy flint]

Okay, can I PM you?

[slim spruce]

please use #discord-mod-mail

[tardy flint]

Okay thanks

So basically I sent info to this another account, that's it?

[slim spruce]

Yes I got it.

[vivid briar]

my game has been stuttering and idk how to fix it, i bought the game like 2 days ago and my specs are above the recommended requirements

[candid gazelle]

If I upgrade my eft mid wipe how does getting the extra benefits work

[slim spruce]

You get everything automatically and also through the mail.

No resets anymore.

[candid gazelle]

Thats what i thought just had to make sure

[sweet hollow]

anyone else have this bug where when you click on a trader it doesnt loading? the loading symbol just spins without showing anything

[plucky badge]

hey guys ive been having some trouble loading into tarkov. spent two hours trying to fix it, reinstalled twice. i just cant get it to work. if anyone could help it would be appreciated.

[slim spruce]

What is happening?

[plucky badge]

whenever i load up the game, the section with the camera, there is ne text or anything

[slim spruce]

No main menu?

[plucky badge]

yeah

[slim spruce]

When did it work last?

[plucky badge]

yesterday it worked fine

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[plucky badge]

i have them open but how would i back them up, im new to pc and dont realy know what im doing

[worn lake]

any admin online ?

[slim spruce]

yes

[slim spruce]

You will need to make hidden folders show in the view tab

in explorer

Or copy paste that address into the address bar in explorer (not a browser)

sorry for the delay

[hybrid path]

is the matching working ?

[crisp latch]

im trying to record footage using OBS but every time i load into a raid the recording framerate drops to like 1fps or lower. the framerate is fine out of raid but the moment i get in it just completely dies. if anyone has advice/had the same problem please let me know

[loud moss]

#discord-mod-mail Exists for a reason. no public naming.

[trim bluff]

Hello.Tarkov turning off my mic in discord sometimes while i am loading into a game, does someone know how to fix this? Prob has something to do with VOIP idk

[mellow oracle]

I dont know if i can write it here but here goes, does anyone have any good postFX on or off settings cause i am really having difficulty spotting people, am not using like grey shader or something its just normal greenish like stuff if someone knows Dm me.

[hardy moth]

If you want to be sweaty about it, I think the key is to check your monitor settings first to make sure it's as good as you can get it, then look at Nvidia color settings if you have nvidia. I usually increase contrast a bit and gamma a bunch, which helps visibility in dark areas. I mess around with the settings using night factory and interchange. The thing about increasing brightness with postfx is that it also makes the bloom more intense which isn't helpful.

With this configuration, my postfx is saturation and colourfulness on max, chillwave around 15, tritanopia around 15 and everything else default. It all depends on ur own setup tho, you can't get the optimal settings from copying someone

[mellow oracle]

Thats true, but my gamma can't be changed cause i am on a laptop with my nvidia welded onto the motherboard so i can't change gamma

[lone stump]

so for the quest broadcast i need a jammer and i cant buy one from the mechanic how do i get a new one?

[narrow sierra]

I have a question about trading on the market. Is it possible to require the item that you are receiving in a trade to be at 100% or 10/10 or 40/50 (depending on the item durability)\

[solar jackal]

Hello do you know how to fix stutters while i shoot because when i fire my weapon i get 5 fps please help

[remote robin]

mechanic sells the jammer after you accept his task signal pt 2

so you need to get that done first i think

[lone stump]

yea i just got one from some dude selling it on market, thanks

[fluid trout]

they need to do away with thermal scopes

[remote robin]

why? they are pretty rare to see and tend to give their users tunnel vision of only scanning with the scope not their eyes

i have yet to see one so far this wipe

[rustic plover]

Guys hi, can anyone help me with loging in issues?

[slim spruce]

What problem or error?

[rustic plover]

Well, on a site, when i try to log in, it gives me msg that code was sent to email, but i'm not getting any

[slim spruce]

Please try another browser or keep trying every so often.

If it does not come please email [e-mail] about the problem, and if you want to change your email please include a receipt of purchase of the game.

Also, check spam folders.

[rustic plover]

wrote yesterday, still no reply, tried other browsers, same result, spam came up empty as well

thanks, will await response on email from support

[lyric mirage]

is there a way to bump up fps limit in game or no? my game caps at 144

[slim spruce]

It will go above that when possible.

Happens to me.

[lyric mirage]

so what it says in settings doesnt matter?

[slim spruce]

Yeah. It's mostly only for limiting things below 144.

[lyric mirage]

okay thanks

[slim spruce]

Sorry, I'm reading now.

[verbal meteor]

Thanks lots.

I'll add the error messages I get.

[slim spruce]

PMC is fine?

I see the two ones

So this only happens on scav? Or also on PMC?

@verbal meteor

[fluid trout]

maybe you never see users use them first they scan with there eyes then if they dont see anything then they throw up the scope and players who usually get them are already at a high level and are pretty good at the game already.

its just another thing for hackers to use as an excuse

[warm thicket]

does anyone know how to report a bug in tarkov?

[slim spruce]

In the launcher.

[warm thicket]

i just got killed by shturman and have a clip of him shooting through a rock and then my friend watched him bounce out

[slim spruce]

a video link from youtube as an unlisted video would be helpful in that report.

[warm thicket]

ok thanks

[fresh atlas]

Can hacker disconnect the whole server? cause me and my other friends all got disconnect in the same time

[slim spruce]

No. If the server did totally crashed you have a chance to get back your items.

[stark anvil]

is there any way to fix your game freezing at 100% map loading? I searched all I could and the most i came up with was that it's a tarkov issue and not me

[slim spruce]

freezing and never coming back?

[stark anvil]

no it comes back after like 3-5 mins so I load it alot later than my friend on scavs normally

[slim spruce]

computer specs?

[stark anvil]

2070 super and i7-9700k

[slim spruce]

ram size?

[stark anvil]

32 gb

[slim spruce]

and every time it's on map loading and not something like loading loot?

[stark anvil]

no once it comes back it then starts to load loot

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[stark anvil]

alright Ill try it out

[sinful drum]

I accidentally set the left mouse button to command line input when I was escaping from the takov game. The specific phenomenon is that when I click the left mouse button, the enter you command will appear. How can I solve this problem?

[quiet summit]

Go to C:\Users\%username%\Documents\Escape from Tarkov and open the shared.ini. Find this block below. You can change the key from Mouse1 back to "BackQuote".
"keyName": "Console", "variants": [ { "isAxis": false, "keyCode": [ "BackQuote" ],

[slim spruce]

that is old info

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

and get "control.ini"

You can just delete that file and restart the game.

[quiet summit]

Oh not in there anymore?

lol

[slim spruce]

no. shared.ini and local.ini are not used anymore

[quiet summit]

Oh ok

[slim spruce]

deleting control.ini will reset all binds

[sinful drum]

i cant find control.ini

[quiet summit]

It should be under ^

Different directory

[sinful drum]

i cant find the settings file

sorry about this

[slim spruce]

you will need to enable hidden folders in explorer in the view tab

or copy paste that address into explorer (not internet browser)

[sinful drum]

i enabled it but i still dont see the settings folder

[slim spruce]

Please copy paste the address into the explorer bar

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

here

[sinful drum]

i got it

i think

[slim spruce]

If you see this you're good

[sinful drum]

so just delete the control file

[slim spruce]

yes

and restart the game and binds are reset.

[sinful drum]

thanks bro sorry abou that

[final meadow]

just opened the game for the first time in 2 weeks and it wont let me buy anything off traders i have 10+ mill but when i go to buy it it says i have 0

[slim spruce]

check the box in the blue banner to fill all

[final meadow]

thanks not sure y that was off

[humble sand]

Anyone else get dc'd in their current raid and can't get back in? game aborted or server connection lost everytime I try to reconnect. happened to all 4 in my squad. lighthouse central servers

[slim spruce]

See the 3rd pin in this channel

[fresh atlas]

Yeah

It might be hacker cause my 4 other man we got disconnected in the same time

[young anvil]

ong fr

[charred shale]

I have a request for someone to translate what some scans say. I'm Fluent russian and ukranian but never grew up there so idk what some of them say These 2 things. Xto tebe batonku zakidivayet. What are they throwing? And another one is shimis! Or Shimi vertsov! What's that

[primal kettle]

Всем привет, не могу зайти в аккаунт, нужна помощь
Can someone help?

[vivid briar]

@long leaf

IS MIC SPAMMING FACTORY 3

lmao

[dim mica]

dude is MIC spamming alot channels

[worldly perch]

can confirm birdings spamming mic

[vivid briar]

d

[worldly perch]

loud music ID: 959229763619291237

[vivid briar]

loud music ID: 959229763619291237

[dim mica]

oh he changed his name to Birding

loud music ID: 959229763619291237

[terse vigil]

Hey, getting low FPS in online PMC raids. Same graphics settings, offline raids are working fine, just whenever I load into an online raid then it stutters a lot.

NVIDIA GPU btw

Mip streaming is off, and the section solution doesn't apply since I don't have an AMD card

[tall nebula]

afaik online raids take more resources to run

[terse vigil]

Was running fine like 2 weeks ago, then I left for a week and came back to this

[tall nebula]

idk then

maybe something changed?

.

[tall nebula]

^try this

[terse vigil]

Mip streaming wasn't on, and the other one doesn't apply bc I don't have AMD

[worthy mortar]

Hello. Can u guys help me, why i banned in the game? My in game name is
Dagdarion

[worthy blade]

where do i report a cheater with evidence?

[tall nebula]

If you need help with the game you must contact support on the website or launcher.

i think this applies to cheating

[worthy blade]

ty

[sour flume]

Hello! my friend is having issues logging in with their account. They request the email code and it doesnt come to the account.
They've sent emails to BSG about this and no one gets back to them.

[neat belfry]

this happened when i was taking out the suppressor, and only the suppressor

[vivid briar]

LOWER VOLUME - Can someone explain why my game looks like this? Characters running are "fading" kinda.. Idk how to explain 😂

[merry void]

selling green

[vapid portal]

does mip streaming help with stuttering? ive tried everything to get rid of the game freezing when i start combat

[vivid briar]

it supposedly does, but my laptop crashes whenever I have mip streaming on 😂

try it out, u can always disable it again

[silk siren]

I've had a huge problem recently with random disconnecting from raid, when i try to join back in it won't let me because my character appears to be under the map for a brief period of time and I get "server connection lost" I tried switching servers to lower ping/higher ping and it didn't help. Anyone ever encountered this before? Also the problem is much more severe on lighthouse where it disconnects me before even joining the raid. Also getting infinite awaiting session start on scav runs.

[lone stump]

do you get your stuff back if you drop into the water in lighthouse

[frail hazel]

I have bared witness too true cheating that is not limited too auto lock unlimited stamina as well as showing all enemies and items tis has ruined playing your otherwise wonder game for me personally, i have never cheated and never plan to but actually seeing this occur has made this game almost unplayable. with respect there is no way the BSG team is unaware or unable to track this please attack back and make this game fair again. you can reach out an i will direct you thank you for reading

[native wraith]

anyone else having matching issues?

I havent been able to find a game since yesterday night..

[median ruin]

we're attacking back everyday

it's not an easy fight and in my case it's pretty boring

[wide hazel]

anyone know a fix or why the launcher won't send an account verification email? It will send one for the website but not the launcher

[slim spruce]

see here https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[bitter arrow]

my tarkov keeps on crashing whenever i try to reconnect

[wide hazel]

Appreciate it boss

[inner yarrow]

A temp fix to prevent the shooting shutter?

[slim spruce]

if you stutter when shooting and only then see the third pin in this channel

[spare flint]

anyone know how to fix frame drop every time I shoot my game freezes for a second I've uninstalled and re downloaded, changed all my settings to low messed about with everything it used to work fine really need help still only level 4 from wipe lol. if anyone knows @ me thanks

[slim spruce]

see the third pin in this channel for tips

If you have an AMD card do the first tip with the removal of NVidia stuff

[spare flint]

yeah i do have amd thanks

@slim spruce I've gotta download the uninstaller yeah or is that what the pins saying don't download

[slim spruce]

The ddu website has a lot of ads with a download thing in it, look for "Download Mirror" with 4 links below it

Choose one of US East coast, EU Germany, EU Netherlands and US West coast.

[spare flint]

when i go on the launcher nothings coming up it just says play game ive extracted the file to the new location

[slim spruce]

What are you trying to do?

This is uncertain

I would suggest not being in that situation.

[errant salmon]

Absolutely agree you on this.

I imagine it wouldn't affect anything, because the cheater would be using their own rig and ip adress.

[vivid briar]

Hello

I will repost here what I posted in 2 different places LOL...

My EFT feels unstable. Has anyone similar stuff happening?
For example it freezes now also in game during matches and kicks me off: happened already once or twice in a few games (maybe in a total of 20 games that went ok)
and also strange "scratched" loading (it's like when it freezes and makes that sound scratching effects)

It's strange.. I never had this stuff 3 years ago.. maybe it's the video settings. as I came back and I had to reset everything once again.. and maybe I made the game "too heavy"... o maybe it's my connection or just the software.. as in these times I guess development isn't having a great time... (I mean no company is)...

Is there a way to fix it? maybe some dev or mod that can help in this ?

I understand it's a beta, it's ok. Maybe I should file a ticket and send in the code log or else. Maybe it's windows settings maybe the GPU . I got no idea.

[errant salmon]

I doubt the support will help you, sadly.

[vivid briar]

This means the launcher doesn't find the game.. It's easy, just tell where it is. It's easy to do that.

[vivid briar]

Ok yeah I mean just to talk about it... to hear if anyone knows somrthing ...

This is what I mean to do here, see if there are solutions

[errant salmon]

listing the specs is pretty important, since it's probably your end.

[vivid briar]

yeah

I will not do it in public, surely it's my end ... It's very strange. Maybe I will throw a file verification in the mean while.
Maybe it's Steam that I use to "show I am playing EFT" maybe that's why.

[errant salmon]

What about other games, do they run well? is it really just EFT?

[vivid briar]

Yes just that absolutely.

From PUBG to The division to Rdr2 to anything GRWildlands, breakpoint, darkwood anything I tried... so far.

[errant salmon]

even on the lowest, lowest settings? try the smallest resolution possible with the worst settings.

[vivid briar]

I haven't tested it.

Maybe I should put down the thing of showing on steam I play EFT...

[errant salmon]

That shouldn't be it, but the causes sometimes are quite random.

[vivid briar]

Because it might be that.. I heard that many have in many games issues with steam "overlay" being anyway in back ground...

Yes very random

I don't wanna play with low graphics but should try testing.. I play with high stuff. I don't cheese out the challenge.. I am not that kind of "player" but I understand your suggestion \ technical

[spare flint]

I wish I wasn't in this situation its stupid it still isn't working I'm probably doing something wrong i put it on the file location with the game in it and i click extract then the ddu software just closes

[slim spruce]

You are trying to install the game manually or are doing the ddu cleaner for the crashing/stutters?

[spare flint]

the ddu cleaner for the stutters

[vivid briar]

I just noticed that I have the second latest drivers

Reading what thatloudpack said so.. it might even be the previous drivers that cause that as BSG is always "on the ball" updating as all games out there for multiplyer to the latest stuff their software..

So it might be that the problem

I am not going for DDU. I am gonna install over it.
Isn't DDU used for cleaning in case something doesn't work well?

[tired nest]

bump because of no response

[slim spruce]

The problem that this page helps is that the game may have installed some nvidia files during a recent patch and DDU can get rid of that. It mainly affects AMD users.

[vivid briar]

ah... oh ok.

Interesting! thanks 👆🏽

[brave solar]

Guys, i just bought the game. I'm trying to download the game, but my download speed does't exceed 190KB/s is there anything i can do?

[gentle dawn]

get faster dial up

[brave solar]

speed test from google says tha my connection is about 380.2 Mbps

[gleaming cape]

I haven't been on in a while but when I try to log in it says it needs an email verification code, but my email doesn't receive it. However when I login via the website I do reiceve it. What should I do?

[slim spruce]

https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[loud moss]

When i first downloaded the game the download was also very slow in the Kilobytes, only sometimes going to 2mb, sadly this just happens when you install for the first time, occasionally pausing and unpausing helps with a small boost

[north viper]

I am trying to sign back into my tarkov account and its not giving me any email code back what should i do

the verifcation code

@slim spruce

[slim spruce]

Does it work on the website or launcher?

[north viper]

i can sign in on website fine or just when im trying to launch game it doesnt give me my email code to go through the last part of authentication

[north viper]

works on website just not launcher

[slim spruce]

see that page I linked up there about this

[north viper]

yea

[north viper]

just saw it

[slim spruce]

Does it work on the launcher on another PC in your house?

[north viper]

i dont have another pc in my house

[slim spruce]

Nothing helped on that forum page?

[north viper]

im running it as an admin

[slim spruce]

Try all the tips on that post.

[north viper]

will do thank you

[stark sparrow]

Getting a game aborted message every time l try to load in raid

Does anyone have any ideas on how to fix this

[mortal mauve]

my mate got disconnect and logged out of tarkov and can't get back in, reset password doesn't work for him either thoughts on how to help?

[lusty wing]

is there a way to appeal bans for tking, my buddy and i were in raid and this kids was litterally stealing all our stuff then lying about it. he also called us repeated slurs like the N-word as well as litterally trying to ddos us.

[slim spruce]

Dms to GTB79#7979 or Silverballer#0131 are for appeals

[slim spruce]

What error is he seeing?

[slim spruce]

Verify integrity of game files in the launcher.

top right on your name > check integrity

[mortal mauve]

it logged him out his account he can't remember his password but the rest password wasn't working and he's locked himself out now

[vivid briar]

P3dro that speed is really good, then it must be some disruption down the line, from download servers or in the network in between. There are huge climate events and this will be the same in the next years to come...

@slim spruce I will try to see if my issue disappears as now I have new nvidia drivers installed.

[primal plinth]

Has anyone else tried to log in and had problems with the auth code recently

[faint walrus]

my game keeps stuttering and freezing especially when I get into a fight. Its like every time someone shoots my fps drops drastically or my game freezes completely. Its unplayable...

[frigid pilot]

"Game aborted, try reconnect" error has been happening for the past two weeks with no response from BSG and no answer on the forums

[twilit cloak]

was Switzerland server removed?

[tall nebula]

idk why it happens, but my fix to it is to alt f4 and relaunch the game

[wide citrus]

mid raid nice

[loud moss]

#eft-announcements

[dull vector]

Hi i have 8gb ddr3 1600mhz ram will 16 gb ddr3 1600mhz make big difference ? Or is it not worth

[errant salmon]

yea i'd say so

some people have game stutters with 8 gb, and so do you probably.

[dull vector]

yeah just pain

[cunning tulip]

if u have the money ddr4 2400mhz is more worth it

imo

[dull vector]

my motherboard doesn't support ddr4 XDXD

[vocal tree]

Are you allowed to play Tarkov on a second PC with one account? at different times of course. I just bought a laptop can I use my account and switch between PCs?

[slim spruce]

yes

[modern vigil]

I get in every round server disconnect.... either directly at the start of the round or in the middle of it. Sometimes I don't even make it back into the game and my character just dies.the problem still happens whether PMC or SCAV. It happens when I play SOLO and when I am in a group. It makes the game impossible to play. I always have the server selection on automatic. Sometimes I get into a round and it is going well and all of a sudden I get the server disconnect. Sometimes I get back into the game after that, but sometimes not. Then I'm directly dead and can't even heal myself for free. Because of this problem I have already lost a lot of equipment and rubles simply because I can't even get into the game. It would be nicer if a player kills me instead of the game itself always. So as I said the disconnets happen all the time. My Router: FRITZ!Box 7520 HOPE somone can help me tyvm

[slim spruce]

Do you ever have a good game with no disconnections?

[last sand]

have the same problem, cant reconnect with first try, always " game aborted" and i need like 10min to connect back & sometimes when connecting back i die and get kicked out of game

[idle mesa]

i have: i9 9990k, rtx 3060, 32gb RAM, game installed on SSD. what I want: game above 90 fps on all maps. things ive tried: textures low, hi, medium, shadows low, high medium, draw distance low high medium. I can never consistently stay above 60fps on certain maps. does anyone have an opinion on how to get get the best FPS?

[slim spruce]

what resolution?

[idle mesa]

ultrawide, 5140 x 1440

[slim spruce]

This frame rate is actually above normal for your setup.

You may have to lower the resolution significantly or use 16:9 1920x1080 with pillar boxes.

[idle mesa]

yes, id like to avoid that and keep the widescreen of course. 3840 by 1080 has made no appreciable distance in consistent fps, in my basic tests

[slim spruce]

You are basically running the game at 4k or higher with the ultra wide

By pixel count.

You need to lower it.

[idle mesa]

ok dokey, lets spin up light house now with : textures high, shadows high, dlss medium, 3840 ultrawide

so it was at 60 fps offline but online seems to concistently be lower fps: not sure what the deal is

by your tone and advice @slim spruce youre saying this is probably as good as its gonna get?

[slim spruce]

Indeed. You are pushing the 3060 too hard with that many pixels

If I was you I would force it to run in 1920x1080 with pillarboxes.

Or 2560x1440p

[idle mesa]

interesting. do you have any experience with what card would let me stay ultraiwide and 1440p? 3090 or something?

[slim spruce]

You should wait for the 40 series, but a 3080 or 3090 if you can afford it would be enough.

[idle mesa]

when is the 40 series? this winter?

[slim spruce]

Probably

Their 4070 is like a 3090 ti they said.

[idle mesa]

what i would like to do is buy best in slot for the GPU this time around so I can stop worrying about it for a while. on the other hand, I dont really wanna wait until 2023 to get HD tarky action

but thanks again for your advice and input

[slim spruce]

They will slash prices this holiday season for sure, even more than now, but that tells me they know nobody will buy a 3080 when the 4080 comes out.

I am waiting for 4080 to upgrade

I mean you could get a great deal on a 3080 on black Friday

Just depends if you want the feeling of regret later.

[urban tinsel]

anyone know why in offline lobbies i get like 100fps no stutters but in online i get bad stuttering and like 50fps

[errant salmon]

that is because offline lobbies are always more lightweight

[modern vigil]

no i have this problem every game

[slim spruce]

Does your router have options about IPV6 and IPV4 tunneling?

[modern vigil]

Yes I can see in my router that i have ipv4 ds-lite tunnel

[slim spruce]

Disable that and make sure you have Dual stack and not dual stack lite.

That is causing the problem.

[modern vigil]

I cant change that by myself i think

[slim spruce]

You may need to contact your ISP about this and ask for dual stack and not dual stack lite.

This is a somewhat uncommon problem but that is always the cause.

You need a unique IPV4 and IPV6 ip address.

[modern vigil]

Is tarkov going to work on this problem? because I don't have this in any other game? So u mean i need a static ipv4 and dual-stack right?

[slim spruce]

No need for static, you just need dual stack and not dual stack lite. It's a problem with Tarkov servers.

[urban tinsel]

i've been struggling with fps and im tryna fix it

[loud moss]

because the games ai is taking up a lot of the resources,

[vivid briar]

Does anyone know how to fix this blur effect behind people running?

[slim spruce]

I get it too. Does it go away with dlss disabled?

[loud moss]

more than likely a dlss thing, seen other reports with almost a fade effect when turning a light off in dark areas.

[tall nebula]

any1 know why "server connection lost" happens?

it takes like 5 minutes to rejoin

[vivid briar]

Not sure I even had that on

I just changed my settings though, dont remember if it was

[tall nebula]

i walk 5 steps and it happens

[vivid briar]

Had a guy show me some settings changes I could do, might've fixed it

I can tell you this much, I have DLSS off now at least, it's no longer there.

[cloud flicker]

where can i see most recent patch changes?

[quiet summit]

#eft-announcements

[vivid briar]

Does anyone know why the Theraphist doesnt let me turn in 2 salewas for the quest? I have 2 of them.

[west venture]

Are they found in raid?

[vivid briar]

Yes

[quiet summit]

Do they have the FIR checkmark on the bottom right?

Green/Yellow/White check mark with a circle

[vivid briar]

I don't see any, so no.

[quiet summit]

Yes that's what most people refer to when saying "Found in raid" or "FIR"

Think of it as "First instance"

[vivid briar]

Alr.

[quiet summit]

If another PMC brings it in lobby, it's second instance and does not count as FIR

Dying will also lose the FIR check