#site-support
1 messages · Page 230 of 1
I am a student at a swedish university and would like to buy premium at THM, who should i contact?
Thank you to anyone that would give theire time to help me in advance
check the pinned messaged 
Thank you very much!
Gave +1 Rep to @prisma zephyr
🙂
Unable to start spark on attackbox for room Ra...it just starts up and gets crashed..
What I did...just got the spark_2_8_3.deb from smb and dpkg -i {file_name}
And ran the command spark
Is there a way to refresh rooms? I'm not sure my box is running with everything properly in the offensive security path. Just started recently and I noticed that it was throwing an error while trying to read a service in nmap, now on gobuster it acts like nothing is running on port 3333
Terminate and deploy it again
I have a few times unfortunately :/
Then please provide more detail
Sure, I'm grabbing a screenshot of the first issue. Waiting for the machine to spin back up now.
!docs verify
Ah you're verified nice
Just did 😉 Thanks though
Ok, what room is this?
Oh, I see the problem
You're scanning the IP of the attackbox, not the IP of the target
Oh shit, I'm still figuring out this UI and whatnot. Where does it give me a target IP? I initially had the little red bar banner on the course and then it disappeared.
You need to click the Start Machine button
OH alright. So the "start machine" at the beginning of a room and the "start Kali/Attackbox" are completely separate things then
Lmao I feel like an idiot, sorry I'm not used to the site yet 👀
"Start Machine" is part of a task, and deploys a machine. Usually that machine is the target machine.
Beautiful, I have it now. I figured it was something stupid on my end, hence why it went here vs room-help. Thank you!
how to access splunk virtual machine through attack box?
any near future plan for migrating to Matrix?
No?
no?
or no
Why would we?
Please do not ping the admins :)
I am sorry- it will not happen again
You likely need to email support@tryhackme.com
I'll get on that. thank you
Trouble connecting. I understand this must be a daily question here. I am trying to connect via open VPN.
sorry didn't mean to send that yet.
question 1) do I need to be running THM from within my virtual machine?
You should be connected to the VPN from within your VM, yes
Yeah that I know but I guess I am curious if I could be running the machine on THM on a browser outside the VM.
Or does the THM machine need to be running inside the browser of the VM.
Yes you can use the attackbox
The THM machine does not run in your browser
The THM machine runs on AWS, independent if your browser
I don't think I am explaining myself well enough. I am running kali-linux on a VM. I was accessing the openvpn tutorial on a browser outside the VM so on my physical computer. It shows I am connected through the throughg the access vpn page on THM but when I go to the actual ip of the machine and try to connect I get timed out every time.
Ignore the status on the access page
If you are connected to the VPN within your VM, you can't access the connection from your host
Ok that's what I thought so now I am running a browser inside my VM and trying to test the connection through the VM browswer but still no luck.
I am still getting timed out every time I try to CTF of the openVPN task.
Then you're probably not properly connected
Do I need to regenerate the .opnvpn file? I'm at a loss.
I am currently running a browser in the VM and it shows my machine is running. It provided me an ip address and when I try to link to it the browser keeps timing out.
Follow these steps and then you can post images
So go through the VulNet: Internal exercise?
James is asking you to verify your account so you can show us what you are doing with a screenshot
So copy and paste the discord token that specifically says not to share with anyone or post in a public discord channel? 
what, no, dm the bot with that
then take a screenshot of your error connecting or whatever and post THAT
lol
make sure you are connected to the VPN within your VM, and not on the external host, and then test accessing 10.10.10.10 or something
Ok when I ping 10.10.10.10 it just keeps flashing and nothing else.
I am connected to the internet but I don't know what is going on.
- Are you connected to the Try Hack Me OPEN VPN , on your virtual machine?
Hey can somebody give me the URL to tryhackme series i cant find it anywhere
Hey Jabba, you around?
Do you mean this one? https://www.tryhackme.com/hacktivities?tab=series
Oh yeah precisely thanks
Gave +1 Rep to @prisma zephyr
May i ask that
Why general voice channel is locked for me? @everyone
Oh okay
to send json, is it unsecure for me to use?
{
"key": "e2a83169-73f6-4f76-85ed-4523ec39a87e",
"answers": "{ \"Data\": {}, \"Attachments\": {}, \"DifficultyRating\": \"\"} ",
"any": ""
}
Basically I use json to send json
through a POST reuqest
is it unsecure for me or not?
I have added a check on the server, if the json parsing doesn't work it will cancel and return 404
you might get a better response in the #infosec-general channel on this
aight thanks, will post it there
@simple lynx Did you see this? https://unix.stackexchange.com/questions/94806/openvpn-options-error-in-cmd-line1-error-opening-configuration-file
yes i see but instructions seemed complex so i cant figure out what to do
look at your path, you don't need the leading / since you are in the home directory
True
That's the issue I guess.
sorry my english is not very good i cant understand
Try executing sudo openvpn Downloads/<yourfile>.ovpn
same error
this is the same command that i used before while posting last ss
No
You executed sudo openvpn /Downloads/<yourfile>.ovpn.
I am telling you to execute sudo openvpn Downloads/<yourfile>.ovpn
Your openvpn file name.
!docs verify @gritty wharf
Thank you @naive dust
Gave +1 Rep to @glacial plinth
you are the best
What was the issue?
Welcome! 🙂
Gave +1 Rep to @simple lynx
what if i say i forget to download the config file again when i deleted it last time 😆
and also about /
Haha, that's why I was asking for the file name.
yeah 😂
Alright! Happy hacking!
thanks again @naive dust
No worries!
Hey there i finshed my Cyber defense certificate , but i cannot download it until the other rooms are complete im assuming , any idea when?
Probably still be a bit of time before they all release
ok thank you, was hoping to get my cert before my my interview this will have to do aha
Jabba, you around?
Yuh what's up?
Yup you can DM me :)
Guys I need help with the "Relevant" room please
I have a query , I am a student and my email is not recognised by Try Hack Me , I have read the instructions that first I have to take normal subscription then I can mail them for student discount and get discount so I want to know that can I get the discount amount back ?
I think you'll need to email support@tryhackme.com
Hlo,friends I'm a student I want to subscribe for try hack me but I'm not getting 20% off on subscription,how to get it?,....... please help friends
@livid vapor Thanks ☺️
Gave +1 Rep to @livid vapor
email support@tryhackme.com they might help u
Yes, it's for this very reason that I can't use UDP. Anyway, after I searched a little bit, it seems that TCP 443 isn't a thing to consider.
I used to use the 1 hour machine, but 1hr is just too short to do anything worth.
Hi, I cant submit answer in Task 6 question 3 at MITRE room.
I'm trying to submit correct answer and receiving errors.
dumb question but If i'm in Viet Name which VPN server should I select🤨
subscription gives you unlimited time 😄
I thought about it, but nah I have barely 2-3 hrs free time a day, so it doesn't worth paying for a month to have a little more time. Ultimately, I went to HTB and HTBacademy
anyway, wish me luck
Ahh okey, goodluck tho!
hi, i add 1h to my thm machine (linux part 3) after 10min the page says the vm is terminate but i'm still Connected via putty
I am trying to give my script a setuid with chmod u+s script.sh but I still get an error message when trying to execute it as a non root user "operation not permitted" what am i missing here?
the file is owned by root and its permissions are -rwsr-xr-x
Use sudo. If it’s the last command you ran. sudo !!
Well i used chmod as root. But still it wont get executed as root by my regular user
Am I understanding setuid wrong? My aim is to get my script executable by any user but with root permissions.
I misread. That’s a shell script. Can’t setuid on shell scripts
Thats a shame
!docs verify @hot nova
Does anyone know if the Nvidia CUDA Toolkit is the same thing as the Nvidia CUDA SDK Toolkit?
You'd probably get a better chance at an anwer in #general or #infosec-general . I don't know offhand.
Thanks
you're welcome
does anyone know why my hydra stopped working? every time i try an ssh bruteforce it syas [ERROR] Unknown service ssh://...
np it works again just by reopening the terminal
Is an IPS needed if you are working in the cloud?
@dim sable this channel is for directly tryhackme related support like site or vpn issues
Sorry man. Anywhere my question could be asked?
Trying to lean on the cyber communities I know
👍
Hi. Quick question about making rooms. Do users get their own instance when they click deploy, or will multiple users be hacking the same VM?
Each user get their own istance
The exception being networks- those are shared (typically- I think they can be private for an extra cost)
And KoTH
Great. Thanks. 🙂
hi for some reason i cannot get the active directory basics machine to load normally and when i click start machine it just deploys an attackbox
i prefer using my own vm so this is kind of annoyhing
i also get this when i try to use the attackbox so i think the machines just doomed maybe
ive tried relogging
ok i mashed reconnect and it works but im still unsure why i cant get it to deploy the machine traditionally
anyone not able to get password reset emails? 
Are you sure it's the attackbox? Pretty sure it's in-browser access to the target VM?
#infosec-general @elder wraith
This channel is for directly tryhackme related support like site or VPN issues
ohk got it
If your email is wrong on your account, you won’t receive any emails on TryHackMe.
On top of that, check your spam folder and if you’re using proton mail, sometimes those emails don’t work very well
ive tried each of my emails 
i recieve emails for billing
Are you just not getting the emails?
yeah
Not sure then
can i dm you the email that should be on the account?
I don't deal with sensitive data issues over Discord 😅
You can send me an email on support@tryhackme.com and I can help you there
understandable haha
I am having issues with one of questions in the nmap room. Is there supposed to be an IP here?
You haven't deployed the target machine
i tried launching the attack box and nothing happened
That's not the target machine.
hi I'm trying to do linux fundamental p 2 but when i launch putty and input the user and ip it just goes to fatal error connectiion timed out. Is there something i'm doing wrong?
which ip address did you put in putty
Connect to the THM VPN
10.10.54.207
I cant ssh into the Machine "Network Services 2/Exploiting SMTP"
What's happening? Share screenshots, be more detailed. Also #room-help
I've been trying to download Wreath VPN config file for the past 7 days and its been redirecting to the error page, I tried to regenerate it, logged out and logged back in, cleared cache, tried in incognito, left and rejoined the room but it has still been redirecting to the error page
I've already sent 2 mails with gap of 2 days between each one but I still didn't get any reply or support.
If there is anyone who could help me with this, please help me.
That is a little bit messed up error message. Occurs when no Last Name supplied
Hi, I'm sure this question has been asked before and this is the right channel. I would like to enter the "What the Shell?" room but I get stuck at the loading screen (Same goes for the Wreath room). I tried it for several days and with different browsers but nothing works. I appreciate any tips you can give me. 🙂
Hi , is there any way i can change my primary email for my tryhackme account?
The email i use to login to thm
Yes, you can simply change it in your profile?
Looking into it. 🙂
on other windows ones i could jusr spawn it and rdp in via my own vm
if that one just doesnt let you then thats odd but
You can still RDP in here
yeah it is the in browser access and not explicitly the attack box you are correct
You're given creds
@bronze vale Thanks a lot for helping me out! Really appreciate it! 
Gave +1 Rep to @bronze vale
Thanks @bronze vale for the support with my account! unfortunately i spelled my email wrong and have lost the account 
Gave +1 Rep to @bronze vale
I think you can only redeem on your profile page after your current subscription has ended.
oh
dude
I'm upset
the win priv esc room
been trying to complete it for a while, machine keeps crashing
even before i upload any payload
.<
how can i know the root password in tryhackme?
what kind of root password?
what room are you doing?
if you mean the attackbox you can go to http://tryhackme.com/my-machine
So i was solving the day18 task in advent of cyber. I t uses remmina to log in remote desktop. Is there any other way i can access that machine without using remmina or i can get that file on my local machine?
@sleek rose
You can use other RDP software if you need to.
We use the machine for a few reasons, one big reason is that not everyone has a windows machine.
On top of that, all the required software is on this machine so you don’t have to install it.
Most of the time we advise against taking the software off the machines but if I bring in @zealous yoke he should be able to give you a much more knowledgeable answer :)
Hi all, do we need to pay for accessing wreath network
No
throwback*
Yes
I have premium subscription then also do I need to pay
for throwback you have to pay separate.
Oh okies thank you
Hi Team unable to join #announcements
....join?
It's giving me error that my server has don't has access to follow
That's not an issue with tryhackme, that's an issue with your discord server.
hello
Please, I can't access the Practice page
why?
A friend of mine can, but I can't?
When I click the link, I can only view Learning paths
TryHackMe is A/B testing a new Hacktivities page design, it's likely you're both on different versions of this page
Click All Rooms
It's a little different, between the two of you
You have the original style
hmm
I can view all rooms
Yes.
That's something different, but yeah that's an issue
Try leaving and rejoining the room?
ok
@bronze vale yes the only issue i had was i use ghidra in reverse engineering cases. on top of that my virtual machine does not have RDP software. But i guess i can try installing it
It worked
Good
RDP is really important to have on the ready.
You will use it on networks and some rooms on TryHackMe.
Hey! What’s your site username?
site username is Drep, Ben was able to get my email sorted out :D thanks for the help earlier!
Gave +1 Rep to @bronze vale
I can ssem to verify my aacount, please advise?
Hello, I have a problem with the first task file from the John the Ripper room. I think it is corrupted because I cannot open it, other task files from the room seem to work. I tried to cat the contents and it's totally not readable. Does anybody have the contents of the task file at hand and can send it to me?
This has been fixed now. 🙂
Handling this in #room-bugs
It's the effect of a platform bug thay CMN should be aware of
Thank you👍
Gave +1 Rep to @tawdry orbit
Hey, @bronze vale can I DM you , I have a query
Hui i'd like to get my THM username changed, would that be possible? I don't really see an option on the website
Hello, I am new to TryHackMe. I cannot connect to any of the VMs. I am using OpenVPN . I have completed OpenVPN room successfully.I could connect to OWASP Juice Shop VM once but after that I am getting "Unable to connect" for all VMs.I have already tried regenerating my configuration files and changing my servers but still cannot get connection to VMs. Please advise.
Hey, I have an issue similar to SChan's. I'm trying to connect to a VM using OpenVPN but I can't. The VPN connection is succesful, however when I copy the IP address for the launched machine into my address bar, I am told that "Firefox can’t establish a connection to the server at (ip address)". This might be a silly question, am I doing something wrong?
If it helps, I'm using the Linux Fundamentals Part 2 room
EDIT: I apologise for the stupid question, I didn't realise that this is not a browser based machine.
Linux Fundamentals Part 2 doesn't have a web page, you just need to ssh over to that box
Yup, I got that eventually and realised I am dumb :)
it's ok, not all the machines will have a browser based setup
email support@tryhackme.com and they can help you
Can you provide any more details? What's not working properly?
Thank you!
Gave +1 Rep to @livid vapor
Hi, I am new here and trying to comply with #start-here issue is "Be sure to start with verifying with the bot! You'll need this to use voice chat! " I am deaf and using sign language - I do not speak with voice- my voice would be "gibberish" lol
You're already verified
okay thanks!
You need to verify if you want to use voice chat, that's one of the perks of verifying
I see and I cant use it anyway lol.
It's not a requirement to verify, that'd be an accessibility nightmare as you indicated
agrees. glad it is sort worked out now
tryhackme is great and more information... helps with my career more deep how to use them. I am still a student for network administator and security - looking forward to learn more and better myself
some rooms just loads but never goes past this , anyone have a fix?
You also get your name in colours, and can post images
Also, you're seen as a little more trusted than unverified users because at least we can be sure you have a THM account
That too
THM users is locked in stats
Yep
can anyone please tell me how to copy and paste from the left screen to the right...It doesn't work, but it works the other way around
Use the slide out thing on the left of the attackbox
got it...Many thanks Ninja
Good day, I have a problem. I've spent like 1 hours trying to understand what's the problem. I'm doing "Daily Bugle" machine. I open the xml file to get the machine version to find the exploit, is says that the version of the service is ///.6. But the only working exploit is for the ///.7. Can someone explain me pls, why machine shows that the version is .6 and it's vulnerable for .7 ?
i the password which i need after use sudo su...
Isn’t there a default password?
That will depend what machine you're on.
You don't need it for the attackbox and you will not be asked for it as you're logged in as root.
ok i will try
Hello
I use kali wsl2 and I am a complete beginner in pentesting, however for some reason I can't access the host IP, even though I BGd openvpn, and it seems to be working with the vpn on other websites, such as ping google.com, but it gives me 100% packet loss for the machine ip.
Can someone help me please?
The VPN does not affect internet traffic, only traffic destined for TryHackMe machines.
what is the purpose of the vpn?
It gives you access to the TryHackMe network, so that you can connect to the machines you deploy
Yes that's my problem
it doesn't identify tryhackme machines
No but like why do you need it for that
It would be unsafe (and also AWS wouldn't like it) if THM exposed vulnerable machines to the internet
They'd fairly quickly be taken over and used for botnets.
^C
--- 10.10.150.112 ping statistics ---
32 packets transmitted, 0 received, 100% packet loss, time 32213ms```
Can you ping 10.10.10.10 ?
No I cannot
100% packet loss
Then you are not connected to the VPN properly. What OS are you trying to connect from?
I run WSL2 kali linux on windows 10
Ok, and are you connecting from Kali or Windows?
from kali
On windows it works fine
Ok, firstly please don't try to connect them both at the same time because that will go badly wrong
Secondly, if you run ip a are there multiple adapters that start with "tun"?
Yes I was aware of that
that's why I removed the winows one
It seems to work now on 10.10.10.10
thanks for helping me out !
I don't know what you did, but I would recommend being very careful about accidentally connecting to the VPN twice
Either from Kali, or Windows, or a mix.
Is it some measure to avoid abuses?
No
If I do what will happen?
Your VPN won't work
Because all of the processes are fighting and trying to use the same IP etc.
I did that about 1 hour ago before I realized my mistake
it may be the cause
But I simply restarted the openvpn process on another shell and it seems to work fine now
How do you kill the vpn?
Windows or Linux?
I had this same problem but I couldn't figure out how to end it on linux
I thought ^z killed the process but aparently it didn't
Go into the terminal where it's running. Press Control+C once. Wait for it to exit fully and return you to a prompt.
Got it thx
or you can use ps -e and kill -9 <pid>
hello friends, I've got an issue with vulnversity. When trying to load the room, it just spins endlessly. I tried clearing the cache and then all browsing data, no dice
other rooms function fine
ctrl+z backgrounds processes, so they still run, but you don't see the output
i've been there haha
anyway, can anyone help with this? it's been happening for over a week now i think
What do you mean by load the room? The starting machine option or the webpage of actual machine? Can you share some more specifics?
How does the "hacking streak" work? Is it based on 24hrs since the last time you answered a question? Seems like mine was reset back to zero today yet I've worked on questions each day for the past 4 days
the webpage itself
it's one of two things: either between midnight and midnight in your local time zone, or 24hr since your last question was answered
not sure exactly but mine does reset at 4 pm my time lol
From what I know, you gotta answer something in under every 24hrs, to keep up the streak. Sometimes it drops, you can mail on support to get that sorted. @fierce badge
@worthy sorrel where can I find that support email?
I just want to understand if its from 12am to 11:59pm or from the time you last answered
Also, just check pins on this channel.
There's a detailed info msg regarding streaks. By Jabba. They handle the support requests as well.
What's the flag in /root/?
i can't solve this question in this task https://tryhackme.com/room/overlayfs
Awesome! thanks a bunch for the ref
Can anyone help me out? My Ubuntu and Windows VMs aren't like this
whats the problem?
on screen keyboard?
No, i don't know the term for it but when I type | it shows ~ on my Kali VM
and other special characters too
its called keyboard layout
ye
sounds like you selected great britain instead of america / US
oh, I tried to change that but it's still the same
how did you change it
hold on
is holding on
It takes literally years for it to load after i type in my username and password
idk why
maybe you need to reinstall
ok, then I choose US keyboard layout right?
so, you fixed it?
I'm fixing it

Try to restart you device.
did you use allocate enough resources for the VM?
At first it was using 1.5 GB of RAM and 10GB storage
Now it's using 2GB RAM and 20 GB storage
it's fixed, i believe
10Gb storage is nowhere near enough I think
Ye, the recommendation when I was installing was 8GB so I just added 2
Hello, I hope you all doing well, so my question is how long it usually takes for writeup to be approved?
Sorry in advance if this channel isn't for that question
It's up to the room-creators, if it's an old room the creator might be working on other things outside THM atm so maybe never potentially
is it possible to download a copy of the attackbox to run in my own hypervisor?
I don't think it's available currently sorry
seems smart, bit more of an industry standard tool that way too
yeah
I think the distribution they use is Parrot, in case you are curious to try it
its a custom ubuntu I think Cryllic put together afaik
I was thinking of always using the attackbox on THM and if I was going to use the tools on something else I would use a kali vm or live USB but since its difficult getting downloadable resources on the attackbox I have to spin up my VM a lot sooner than I thought
Ive got the neofetch of the attackbox somewhere.. one sec
I don't know why I thought it was Parrot >.> my bad
HTB uses parrot, maybe thats where you got mixed up?
also what do you think would have better performance, xfce or gnome? it seems xfce is faster, ill use that for my vm
Muir and CMN put it together
Muir initially, then CMN has been maintaining it
Is there an admin around I can talk to about subscription vouchers?
What's the nature of your questions? Might be that people can answer them here, admins are quite busy
Fair point. I'm looking to buy a bulk purchase of vouchers for my team. I know they are good for X months after applying them. but trying to find out if I can purchase a few and hold onto them for a year or two and apply them then. Basically trying to order 1 year vouchers for 2022 and 2023 in the same purchase
@bronze vale this an email thing?
I'm a beginner. I'm stuck on an exercise. I forgot the exercise number. I was trying to create a file with the name noot.txt. I created it. Then the question asks to run the binary file shiba1 to generate passward for shiba2. I don't find the file called shiba1 in hack machine. How to run shiba1
!docs verify
Follow the steps in that link, and please post a screenshot.
I'm having getting connected to a specific machine, "nmap" is the room name. I have my openvpn client up and running in my VM and I show as connected on my access page, but pinging it and scanning it doesn't work.
Ah, I am getting ahead of myself and took the host unreachable at face value. Thank you @eager fulcrum
Gave +1 Rep to @eager fulcrum
so.. odd issue.. tryhackme.com says I'm connected to the VPN
but i dont have any vpn clients open, and my VMs are shutdown?
any ideas what that is about?
nm... just super slow response time on the site i guess lol
Sounds more like a #room-bugs thing?
ahh cool will ask there
@eager fulcrum may i bother you for a quick PM? 🙂 might not be good to post it here
...why?
the openvpn on thm doesnt actualy hide your IP as it sais on the site,
It's not meant to
Where the heck does it say that it hides your IP?
@white mirage it's a split tunnel. It doesn't touch your internet traffic.
It'd be a major privacy concern if it did, and it'd also cost THM a bunch of money and potentially get them in a bunch of trouble if people did naughty things
maybe i read it wrong then. its under FAQ under access. though it worked like other VPNs thanks for clarifying that then 🙂
It does work like other VPNs. Just not like commercial VPN providers like Nord that are designed for privacy of your internet traffic
It's a standard device to site VPN
Anyone able to help me with an issue I'm having on the Upload Vulns room? I've managed to upload my shell to the page, executed it with my nc setup and it's connected however all it says is "Connection from 10.10.76.102 49150 received!" and then nothing below, won't let me get any further
Not sure if it's meant to be this room or the room-help actually, woops
tcp 0 0 10.10.61.20:1234 10.10.76.102:48612 ESTABLISHED
Can anyone help me here - My OpenVPN disconnects-connects very frequently. what can be done to resolve it ?
You might have multiple instances of the vpn running. I believe there is a pin in this room that explains how to check for that
I tried searching the pinned messages and it only shows about TLS error and nothing on frequent disconnecting issues. Could you provide me any link to check ?
!vpnscript
Or !multivpn
I ran this script and it fails on the last check - Confirming Connectivity
It gave me three processes
kill them, and only start one vpn instance at a tiem
sudo kill <process id from the previous command>
I think you can also
sudo killall openvpn
Ok Thanks!! Let me try that
Gave +1 Rep to @livid vapor
I'm gettin' better at this, James 🙂
You're welcome 🙂
Is anyone able to tell me how to get the Act of Kindness badge please?
Usually by giving away subscriptions etc to those in need
Thank you 🙂
How does someone hide info in discord and cover up and answer when asking a question?
Thanks, I found it right when you posted LOL
Gave +1 Rep to @eager fulcrum
Hello, I'm doing the splunk room. The splunk machine doesn't start. I tried several times and waited more than 5 minutes.
Can you see the ip after clicking deploy?
No
Are you able to access other rooms?
We're aware of the issue. Stay tuned. 🙂
I originally registered with a non edu email but after realizing that you guys provide student discounts, I changed the email to my college email. But the discount is not showing up, the price is still 10$
Should work again for Splunk 101. 🙂
email support@tryhackme.com
Will do, thanks
i also mailed for student discount yesterday but nothing happened
thanks 👍
Gave +1 Rep to @eager fulcrum
Anyone else ever ran into an error when using netcat that you get connection but no further than this - "Connection from 10.10.119.83 38656 received!"
I've tried it on two different laptops, restarted the entire challenge again and still getting it
feel like it's a technical issue rather than me, even followed the tutorial step by step afterwards to ensure I was doing it correct
You might have a shell but not a prompt
Ah, any idea how I can fix this? Literally the last step to completing the room... 😦 followed exactly step by step and the shell script provided should give me a prompt when connecting
It's the upload vulnerabilities room on the jewel challenge at the end, I've uploaded the shell to the web page, started a netcat on port 443 and then executed the js shell on the web page, it seems to connect but again, no prompt :/
I'll grab a screenshot, one moment
#room-help would be a better place to ask
Thought so, but wasn't sure if it was a tech issue since I assume everything is correct 🙂 I'll ask in there !
@dull void This channel is for VPN and other technical questions related to TryHackMe
Oh, apologies. Thought this was the most appropiate room 😅
@dull void If it's room related, #room-help #room-hints is where you'd want to go. But if it's general Wireshark fun, #infosec-general might be best.
why am i getting "connection timed out " in almost all rooms
I've had the same problem all day today, I thought it was on my end
it comes and goes every few minutes
Sounds like your VPN is broken
hey i need help i was completing web fundamentals path but i m stuck on this one room which isnt loading
!docs verify
the avengers room
its been more than half hour but its keep buffering aint loading
tried refreshing still nothing
Try refreshing the page with Shift + F5
done alrdy more than 3 times
Can you load other rooms?
yep rest are working fine its only this avenger room which isnt loading
Hmmm. Try a different browser. Might be a cache issue
already tried in chrome and firefox.... i have thought the same alrdy
I'm not sure then. Sorry :/
I guess just try later. Maybe someone else will be able to give better help
oh ok i was worried bacause thats the only room which is left and just after this i ll get my certificate 🥲
Awe I'm sorry to hear. But that just means it's something to look forward to later!
Are you trying to load on a vm or host computer or Attackbox?
i have tried on linux as well as without vm too on my main computer still didnt work anywhere
its just stuck here
Weird. Might be the room/site. Although it can load on my end
Clear your cache @charred kraken
done more than once thats y i have raised quiery here
Do you have anti virus?
yes
Whitelist the TryHaciMe domain
@eager fulcrum bro help pls
@eager fulcrum bro help pls
@eager fulcrum bro help pls
only this room isnt working rest are wotking f9
@naive dust Not your bro. Don't spam.
They got perma muted /shrug
Just please try 🙂
Plus, I was in the channel so no pings
Lmao
done but still not working :(
What are the errors in your console?
yeah man avengers and toolrus
should i send the ss here of the error?
tried using firefox and chrome....every room having same problem
check
i thought the problem is in my end
whats you location
india
That's probably why
same....maybe india mein saala laand network h
I think India was having some issues earlier
Please keep it all in English here though
sorry abt that
idk man i have checked literally most of the rooms didnt face problem anywhere
but only this avenger
my burpsuites intruder isnt working can anyone help me figure out why
@glad egret you might know anyone whom i can tag so he can answer my quiery?
every time i load a wordlist it gets lagged...only burp suite ....after few minutes when its loaded i click on start attack it wont respond

Tags aren't necessary. Most everyone is a volunteer, so they'll answer if they're able to help
umm.. if thats the case then i think ill wait till tomorrow maybe someone can help thanks :)
Gave +1 Rep to @glad egret
Happy to help! Hopefully it'll start working for you soon though!
ok i even have shared the scrennshot of error maybe some one from tech look and verify it what i do further.. cheers :)
Vulnersity room is stuck on loading
Tried many times it isnt opening
I just did that room a day or two ago and it was fine, so it's probably not something specific to the room itself
My streak got cancelled even if i done some question yesterday :/ sad moment
email support@tryhackme.com, they might be able to fix it
thanks i'll try
Gave +1 Rep to @livid vapor
Hi, who I can reach out for account subscription ?
today I faced issue with subscription membership payment, please provide me email to contact the support
thx
Gave +1 Rep to @eager fulcrum
Because you still need to extend VMs
how do i do that
Depends what you're extending
You can't do it until there's less than an hour left anyway
i m doing the basic class
so i should wait till time runs out?
how do i type that?
nvm i found it..
shift + \
At the top of the page, there will be an "extend" button when there is < 1hr left
thanks
Gave +1 Rep to @livid vapor
thanks
You're welcome, and welcome to THM :). The beginner path is a good place to start. There's also the #start-here channel if you haven't already seen it
Specifically only vulnersity isnt loading .no problem with any other room 😕
Only thing I could recommend is to maybe try redeploying the machine again. If that doesn't work, you could maybe switch to another vpn server or generate a new vpn file. But that's kinda grasping at straws/just guessing on THM's architecture.
The second error is because you left machines running from previous rooms. You can go back to those rooms and terminate the machines using the control panel near the top of the page
For the last part, the "won't open", I'm not sure exactly what you mean. Some rooms require that you connect to it using SSH or some other mechanism
you mean terminate?
yes
what error are you seeing?
this is really weird ok so when you select this part it just shows and wont open the machine
I have to select the top part
yes
it didnt open
but if i choose kill the box or kali
it works
i m in linux fundamentals part 3
For that machine, you need to connect using ssh. Do you see the IP of the machine at the top, in the control panel box?
no
it doesnt show
let me take screen shot what i have
i need that 10.10 ip
to connect but it will not show
hm. Try refreshing the page maybe
i close the website and re-opened it several times
its not showing the ip address
i been sitting here refreshing it for 10mins and trying to figure it out
it just would give me the ip part under the task 1
or above
part 1 part 2 i never had that problem
So I do know that non-subscribers are limited in terms of how long they can run the attackbox for each day (I think), but I'm not sure what other limits they might have
i subscribed it tho..
I don't think that's the issue here, but I might be wrong.
Ah, then yeah, that's definitely not the issue
now its working again..
i dont know whats going on...
yeah, I'm not sure either. But you have the IP of the target machine now, and you can connect?
great 🙂
If you're using the attackbox, this URL might also be helpful for you: https://tryhackme.com/my-machine .
thanks
Gave +1 Rep to @livid vapor
Hey THM I am having trouble connecting to my VIP VPN. I have checked every issues possible that could responsible for my vpn not to work. after running the THM troubleshooting script i came to found out that, there is no tun0 device interface on my laptop. how do i get it reinstalled and work?
how are you connected to internet? Via ethernet or wifi?
via wifi
then its wlan0
via WIFI
i dont understand how it would be the wifi since i am connected just fine. UDP link local: (not bound) what am i supposed to understand from that.
What error are you getting when connecting to the vpn through openvpn?
2021-05-13 00:59:37 DEPRECATED OPTION: --cipher set to 'AES-256-CBC' but missing in --data-ciphers (AES-256-GCM:AES-128-GCM). Future OpenVPN version will ignore --cipher for cipher negotiations. Add 'AES-256-CBC' to --data-ciphers or change --cipher 'AES-256-CBC' to --data-ciphers-fallback 'AES-256-CBC' to silence this warning.
2021-05-13 00:59:37 OpenVPN 2.5.1 x86_64-pc-linux-gnu [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [PKCS11] [MH/PKTINFO] [AEAD] built on Apr 28 2021
2021-05-13 00:59:37 library versions: OpenSSL 1.1.1k 25 Mar 2021, LZO 2.10
2021-05-13 00:59:37 Outgoing Control Channel Authentication: Using 512 bit message hash 'SHA512' for HMAC authentication
2021-05-13 00:59:37 Incoming Control Channel Authentication: Using 512 bit message hash 'SHA512' for HMAC authentication
2021-05-13 00:59:37 TCP/UDP: Preserving recently used remote address: [AF_INET]54.193.147.96:1194
2021-05-13 00:59:37 Socket Buffers: R=[212992->212992] S=[212992->212992]
2021-05-13 00:59:37 UDP link local: (not bound)
2021-05-13 00:59:37 UDP link remote: [AF_INET]54.193.147.96:1194
Does it stuck there? Or there's more message after that?
it is just repetitive of the same error. it keep restarting after each failure to connect.
Have you tried changing server and regenerating configs?
yes I have. i have also tried to connect on hackthebox to see if i was gone have the same issues with their servers and its the same issues i have even with both vpns
Is openvpn blocked in your country?
its not blocked. i am in the US. so weird is that i am in my school apartment where i was connected to last week until i went home where i could still have access. but since i came back to my schol i cant access it anymore .
mybe ur school blocked it @iron flicker ?
i would not think so even tho it can be a possibility.
bash is taking history but i cant autocomplete the commands that i use often.
like it should show something in faded text before i complete the whole sentence
Hey my account couldn't recognize student email and I emailed the support team tryhackme but it's been two weeks haven't got any reply back.
hi all! I'm experiencing the same issue that dotori had early today (Start Machine not giving me the machine details), except in the first Linux Fundamentals room. I'm on Chrome, refreshed a few times, including clearing the cache, nothing so far. I guess it'll come back magically just as it did for dotori, but I thought giving the heads up might help you guys figure out any issue
still nothing unfortunately. I hope I'm not actually spinning up machines, I've tried about 4 or 5 times over the past half-hour 😒 if I have I apologise
Hey there!
@naive dust could you press “Start machine”, right click, press “inspect element” , and then click on “console” and see what errors there are?
A screenshot would be appreciated!
(You can either DM it to me or you can read #start-here to learn how to verify and get the send images permission)
hi guys! i actually needed some help. I have this old lost fb account. I dont have the number with which it was registered nor do i remember the credentials since its been a long time. i have my pictures on that account and wish to completely delete it
i tried many methods but couldn't get through
what should i do
please help
@unreal willow contact Facebook support
i sent them a mail yesterday.. haven't received a reply yet
Ok. We're not gonna help you here.
Lol
i used the command u said
did it work?
and dont work
lmao ok... appreciate it anyways
ok do this command: cp rapazjota.ovpn Downloads
copy your ovpn file to Downloads and try it again
maybe re download the configuration file again
I already did that too
is it in your downloads directory
maybe update or upgrade your system i dunno at this point
I put the file on the desktop
leave it in Downloads
sometimes when i press Enter Key, it says im using root account and my system gonna harm
i didnt understod
That's wierd
copy and paste that error message into google
and type how to fix before it
did you find anything ?
bro
?
i put the right code
script
Could you show us a screenshot of what you're trying?
you mean the commands
"syntax"
im newbie
kali linux
damn bro i dunno
here
in the right
i put everyting
and press Enter
this window appears
idk why
Okay copy the file rapazjota.ovpn to Downloads
then get out of downloads and go to your root directory
I already did it, the same thing appears
then run the command like this : sudo openvpn Downloads/rapazjota.ovpn
and see if it works
It was connecting just fine before.
yesterday I also had to try a lot of times to get
changing the directory
until it works
Now that ninja mentioned it...you were connecting fine according to that screenshot
either way take out the /root
and just run it like this sudo openvp Downloads/rj.ovpn
Give it a minute to connect
^
You are root, why do you use sudo?
what now
try apt install --only-upgrade openvpn
newest version
try to connect again after upgrading
for upgrading openvpn no
@boreal bloom you cant connect to the vpn?
i cant
you could also try to change server and regenerate the configuration file from THM
alr done
Yes try all the vpn files, I am in Asia, but the most of the config files dont work for me, But the US region files worked
lemme see
I give up, I've been here for an hour and a half
and i cant connect
waste of time
if i can't connect the vpn, i imagine doing other things
just for asking, are you using VM?
virtual box
https://tryhackme.com/room/furthernmap
Start machine button is not working for me
mine doesn't work either
Works for me
@bronze vale we can move the troubleshooting here if you prefer, seems there might be more people affected
What might be the issue?
try to run the diagnostic script (https://github.com/tryhackme/openvpn-troubleshooting) and post an image with the result
Why doesn't it work for me though
@sick hemlock Jabba has been trying to help me with this, I have the same for another room. So far:
- works for me in tutorial room, not in linux fundamentals 1
- tried firefox and chrome, tried firefox on another machine, none worked
doroti early today had the same, seems it fixed itself for him after a while
Yeah same goes for me but a bit different
Guessing this is a server issue
I had written to support before Jabba offered to help, I'll let you know if I hear back
Ok and thanks
sure thing
How do I get role of a subscriber ?
!docs verify
linux fundamentals 1 & Nmap room start button doesn't work for me too after clicking on the start machine button the IP address banner doesn't shows
is attackbox accessible? It's showing online but not able to load it in browser. Just me or others also facing it?
for me the attackbox is accessible just the start button after clicked doesn't shows the IP of the machine
for me it's just the opposite
I am currently on the monthly subscription plan. How do I change to annual without cancelling my subscription?
I realise this isn't exactly helpful, but you can't
Ok😂 I will cancel and resubscribe then. I wont loose any room progress or achievements right?
Correct, you won't lose progress
I think you have to wait for your subscription to expire before you can resubscribe though
Alright, thanks🙂
Works for me,
I've heard several people mention lately that some rooms just never finish loading. I don't think it's the rooms themselves, but the underlying THM system. I don't know what the problem or the fix is. James- you think this is work pinging staff for?
They're aware
One fix is clearing cache
ill try that too
Thanks, @eager fulcrum 🙂
Gave +1 Rep to @eager fulcrum
i was facing this issue from sometime that I am not able to run nmap on target machines when I connect to THM network using openVPN. So is this known a issue or I am doing something wrong in configuration? Because I am able to run nmap scans on machines easily using the attackbox.
thanks anyway @eager fulcrum @livid vapor
Gave +1 Rep to @eager fulcrum
why is the target machine not starting when i try to deploy it in linux fundamentals part 1?
@eager fulcrum @livid vapor solved it
Connected with vpn through netherlands
and the room started working
i cant continue with my task 😦
can you send screenshots of the issue?
does my school's net block vpn?
Probably.
I don't even know if this is possible.
It is possible to block them, most schools will tbh
its just when i press on 'Start machine', the popup that says your machine is starting appears
but nothing happens
I'm in the library trying to study the rooms and I can't connect to the vpn for almost 3 hours
look at top of the page maybe?
Ok, so probably best to talk to your school because we are NOT going to help you bypass their blocks.
Hi. I'm new and need to start with the free content for now. I had a question though, if I later upgrade to a paid subscription and choose a formal learning path... will it show the labs/challenges that I've already completed as complete?
the active machine information doesnt appear
yep if you are logged in
does the openvpn connection affect the target machine deploying?
No
i dont know if they have or not, im asking if is possible, i just wanted do study in THM and i cant
it worked in a previous room
I said it was possible for them to block VPNs. Most schools do.
try refreshing the page and starting machine again?
when i want to play Clash of Clans in my school. They blocked some games
and i can use vpn so
You literally asked if it was possible then decided to argue when I said it was.
Good luck fixing the issue, I will not be helping any further.
alr man, tnx for ur time
try running from a different connection or through a different vpn?
ill try that out
Hello everyone, I was on apaid plan, quit for a few and came back.. before I had no issues when on the VPN (in kali) .. but since I've come back, when I have the vpn going in Kali (VM Box) it doesn't seem to want to go outside the network.. like I can't get to google, google api's etc.. but if I drop the VPN all those are perfectly fine.. not sure if there's a route issue with the vpn, I am using the VM box from 2020.4, am currently downloading the 2021.1 box now.. not sure if anyone has had this problem.. I did a google search, downloaded the THM tester, but it said everything was working fine 🙂
Don't use Kali's VPN manager
Use the command line.
Kali's VPN manager adds bad routes.
There's a checkbox in the VPN manager somewhere for it, but by default it's broken
@eager fulcrum oh yeah, that looks much better .. thanks
Gave +1 Rep to @eager fulcrum
welp it doesnt seem to want to run
but its fine ill just continue without it, the room is simple enough
thanks though @olive quail
Gave +1 Rep to @olive quail

You won't be able to
because you need files that are on the VM for the room
i just watched the video to get the answer
hope the issue doesnt persist in the next rooms though
thankfully i already knew how to solve the challenge in the room
since it was simple enough phew
try the third pinned message maybe it will work
cool
just realised that the machine in part 1 is browser-based, might it have something to do with that?
Hey there, I recently started to restart linux fundamentals room 1 but I'm unable to get the IP address of the machine...
Reloaded the page multiple times but no luck
there's a few of us affected @sacred matrix , I believe it's being looked into
Yeah traversed through some of the previous messages... Gosh looks like something's not right
Hi! Can not start machine server https://tryhackme.com/room/overpass, can you check it? p.s. other rooms are working
Works fine
There's a site issue with a few rooms not starting at the moment
@bronze vale Admins are aware right?
I passed it onto Skidy, I think it's the machine starting request timing out
I'll keep ya'll updated :)
thx)
Good day. Can anyone help with this issue, if i log out of my profile i can get into the room ,once i signed in with my profile it just loads and loads, cleared by cookies and data
Please see above
use vpn worked for me after I accessed the page through netherlands
my room stared working after I used a vpn through netherlands if that helps
_message: sends new ticket see photo attached _
i can be able to ssh from my pc
why is the flag in it
What do you mean?
I just saw the flag and there is nothing I can copy and put in the question
this flag is lonley =/
I don't understand what the problem is. You have the flag.
how do i set my monitor to optimum mode?
its supposed to be 1366x768, but suddenly it changed to 1920x1080
This channel is for help with tryhackme related tech support
Ok. That's not a problem.
It's the same VM that was used in another room.
Not able to access metasploit room for more than 8 hours now I guess ? Can I know when it will be available ?
You will be able to access it once the site bug is fixed
Ok thank you! 
Gave +1 Rep to @eager fulcrum
happened to me
use a vpn and refresh page i connected thru netherlands and it worked
@bronze vale fwiw, maybe this means it's a load balancer?
I'm sure they're busy fixing it RN tho
I haven't heard anything back, but I'll check in an hour or so 🙂
Check your VPN
it is connected
The Metaspolit room is not loadin in my browsers, but other rooms load perfectly fine.
This is why I suggested to check it, not just say it's connected.
.
@olive quail Why?
The staff are aware of it. Chasing it up here isn't going to make them work any faster.
im just telling him a solution that worked for me
right its kinda spam ill stop
At least copy/paste the answer instead of two .s
cool
same here
Do I have to try out every single EU region in order to determine the best one (lowest latency) or is there a more efficient approach ?
E.g. EU-VIP1, EU-VIP2, EU-West-1,....
@hexed surge @open roost you can mail: support@tryhackme.com
Username:
What your streak should be:
Email:
and they will restore your streak
If you're in the Europe, choose EU, if you're in America choose US, etc.
@bronze vale
On HTB the openvpn profil is displayed together with the latency so I know which one is the best
And if you have access to the VIP servers, might as well use em because they have less people on them
will do. thanks mate ^^
Gave +1 Rep to @prisma zephyr
Yeah I am currently on EU-VIP1
Changing to EU-West VIP could improve performance but I am not sure
I don't know what Eu-West is 😫
Ok I will stick to my EU-Vip 1 😅
Thanks @eager fulcrum If you didn't say that I wouldn't have thought to recheck my access options
Gave +1 Rep to @eager fulcrum
