#site-support
1 messages ยท Page 228 of 1
Did you go through all the rooms and 100% make sure they're all completed?
If you have then the only place that can really help with that is support@tryhackme.com
But it's most likely due to a few rooms being updated
ok thx
o.o
Is there a possibility that i get my 138 day streak back after not being able to log in to openvpn because i cant get in the openvpn file?
wow, that was quick
I mean this isn't the official support
thanks, over read that because my eyes still hurt
Gave +1 Rep to @eager fulcrum
just saw that where many problems so i didn't know if it got something automatically back or not ^^
It might be automatic, not sure
we will see ๐
i dont why this is happening
is there any way for me to use my installed distro with openvpn while maintaining normal internet access? (I have two network interfaces if that is important)
the openvpn uses a split tunnel. It should only affect THM traffic, I believe
thats strange, every time i connect, when I try to navigate to the thm site to setup a room or something it just hangs and never loads
is it maybe because I'm trying to use ovpn through network manager instead of in terminal?
possibly? I don't know anything about that
i kind of assumed that when I fire it up through terminal, it would only affect that terminal and nothing else, am I perhaps mistaken on how the terminal ovpn connecting works?
yes
if you start it in the terminal, it affects the OS, not just that terminal instance
I use a kali vm on a windows10 host
ah okay, and how can I disconnect that after? or does it just clear when I restart my machine?
oh okay, I was just wondering like if im done for the day and shutdown, I didnt necessarily want it to auto reconnect when I fire it back up
it won't, if the process is dead
if you're using a vm and sleep the vm, but save state (with the vpn process running), it usually reconnects when you resume the vm
okay yeah, that makes sense. ive just not really used any vpns outside of like application managed ones up until this point
so this is sort of unfamiliar to me rn, but thanks for the help, you really cleared a bunch up for me
yeah, no problem
Hello friends, I have a problem, I completed all the available rooms in the cyber defense center course but I am still at 98% and I cannot obtain the certifcate which is what I need.
Why is this happening?
some rooms haven't been made public yet
how long do I wait? since I need the certificate
until they are done- no release date that I'm aware of
Hi, can i access thm attackbox using a vnc viewer?
Morning all. If you buy a voucher i know you can see the code, and if it was used or not by person u gove it to. Now trying to see if that person used my voucher but i cannot find voucher dashboard anymore. Where can i log in to that dashboard?
easiest way imo is from the confirmation email you received when you bought it
then maybe bookmark the page after that
[REDACTED]
Hey guys can anyone offer me suggestions for best free VPNs ??
#infosec-general ask here. This channel is for questions related to tryhackme vpn/site.
Thanks. Completely forgot about email :)))
Gotcha. Thanks
Gave +1 Rep to @placid mango
Hey i'm connected with open vpn, but i cant connect to the ip, i dont have any antivirus, so :/
http://10.10.10.10/ is working for me btw
and my ip is displayed
Which ip you can't connect?
Is that tryhackme room machine? Which one? Not all machines responds to pings.
yup
Which room is that?
linux fundamentals
/room/linux1
just a question, there is always a web page on the room machine right ?
Yup, you get web machine on that.
it doesnt
I still don't know what you mean by you can't connect.
You resolved Momo?
when i'm putting the ip in the url field, its "timeout"
Like putting in browser?
yup
No, you are not supposed to do that.
You'll one see that page if its running web server.
oh, and its running web based right ?
Yeah, you get inbrowser machine to do the tasks.
No worries. ๐

Nope, many rooms don't run a webserver
It should respond to pings though
tks
Hi. I wondered a bit why the bot in the #bot-commands tells me that I'am not a subscriber (which I am), but on the other hand Discord seems to have realized that I am a subscriber, as I have access to the #subscriber room
I should have pointed out, that the bot says I am not a subscriber if I write !rank
hello, sorry for disturbing everybody. Im new at tryhackme. I have Kali machine working in VMware. I want to connect via openvpn but I cannot I tried to run thm-troubleshoot and it gave me these messages :
-Regenerating your OpenVPN config on the TryHackMe access page (https://tryhackme.com/access)
-Switching servers, then regenerating your OpenVPN config
-Checking your system time. If your system time is incorrect then this can cause issues with the authentication process
If none of these methods work, please ask for further assistance in the TryHackMe Discord server, subreddit or forums.
I tried all of them (except the system time since it is right) but still no luck
Can you screenshot your VPN output log when you run it please
of course a minute please
What is the support mail for tryhackme? still cant buy vouchers ๐ฆ
You need to verify to send images
!docs verify
Are you in a country that blocks OpenVPN? @river bluff
I am from Turkey and as far as I know Openvpn is not blocked
Uhh
vpn is banned, but I dont know if it is blocked
Well I canโt help you
yes seems it is banned
VPNs are illegal in Turkey ๐คท
thank you for your time
You can use the AttackBox although
Itโs already on the network so thereโs no need for a VPN
yes but it is only for 1 hour and premium is pretty expensive for Turkey. I will use it tho I dont have much choice it seems ๐
thank you again
Email support.
There's a template and details in the pins
ahh I see, thanks
Am I in the right spot to ask for help in applying a student discount to memberships?
set your email on try hack me as your student email
Yea I have that done and It worked previously, now when I go to renew my subscription its not showing up?
Use to be able to select amount of months but it looks like just a flat rate per month now or yearly option.
Yeah, there used to be 3 or 6mo paypal options
But the student discount didn't apply to those?
It worked for me back in December or January, now when I attempt to checkout in paypal its just a flat 10$ rate
No ability to contact anyone on the site either....
That's all done via email: support@tryhackme.com
Alright, I'll shoot them an email. Thx
Hi, I no longer have access to my account. Is support@tryhackme.com the right e-mail to fix this issue?
Yep
.
Hi im new in this server. i just want to know how can i be verfied by robot to join voice chats.
!docs verify
Follow these instructions and you'll be verified
ok
hiii
umm actually my friend has forgotten his Facebook account pass and also his recovery number is no more there so any option to help him out
Please contact Facebook support
okay
python2 -m pip install termcolor 1 โจฏ
/usr/bin/python2: No module named pip
how to fix it
in liunx
#infosec-general please
ohk
So I was trying to log in to TryHackMe from my phone but even though I was entering the correct credentials, the site kept telling me I was providing wrong creds. I tried multiple times and got locked out. I tried to log in from my pc and it worked. I am 100% sure I didn't make any typo errors while logging in from my phone. I am not sure why this is happening, can I get some explantaion?
idk @tough garnet just weird things that sometimes happen
hello
Mabey because of the recent maintenance thing?
could be, but i dont think so, maybe u got an space at the beginning of a field, maybe some weird responsive bug
ยฏ_(ใ)_/ยฏ
I'm trying to do the Brainstorm room but when I trying to execute the chatserver.exe in local machine it's gave me an error
#room-help @lean oar
I have tried on both x64 and x86 win7
uh ok
;))
;))
Not sure where to put this so I'll start here. My streak keeps getting reset. ๐ถ I had a two day streak yesterday... Today I have a one day. On the March 25th and April 24th my streak reset as well. My activity is showing the day the streak resets but the next day it is zeroed out on the Yearly Activity tracker on my public profile. If I can't do anything about it then that's okay but it's a little disappointing.
F, try sending an email to hello@tryhackme.com @lyric sedge
So I got this Zyxel router that I want to configure, problem is I cant access the gateway port 80/8080. I did an NMAP scan on the default gateway and got this. ```21/tcp filtered ftp
22/tcp filtered ssh
23/tcp filtered telnet
53/tcp open domain
80/tcp filtered http
443/tcp filtered https
10000/tcp filtered snet-sensor-mgmt
10001/tcp filtered scp-config
49152/tcp filtered unknown
Is is the router firewall that might be the problem?
Hello and top of the morning all. Just got access to THM and I have a question regarding deploying the web based Kali machine.
-
Headed over to the /openvpn page
-
Clicked on "using thm without a vpn"
-
Clicked "my machine page"
-
Deployed the machine
But my issue is that on the openvon access page its showing as not being connected.
use google
From inside or outside the network?
wat
Thank you
Gave +1 Rep to @ionic otter
inside the network
That's not so great
I am connected to the router
Done a factory reset on it?
yup
filtered means it didn't even get a reset etc
Can my modem be causing the problem? Tried two other routers but both give a DHCP error
Current router works but no default gateway
The web machine will not show connected, seeing as it's not VPN'd at all.
The access page is unreliable, I recommend against trusting it
Thanks for the quick response. Both ifconfig and ipconfig dont seem to be working on the machine
Gave +1 Rep to @eager fulcrum
ifconfig is deprecated, use ip a s
But you don't need it really.
The machine won't be connected to the VPN because it doesn't need to be. It's already on the THM network
yup, ignore me @naive dust ninja its the expert
Interesting (apologies first day on THM). Did that and it worked to show the lo and eth0 address but no tun0. The issue came up when I was trying to do Vulnerisity and couldnt ping/nmap the IP
@naive dust there is no tun0, on the browser machine, cuz it doesnt uses vpn, its directly connected to the THM's network
The THM kali shouldn't have any problems scanning or pinging machines
If it does, something is very badly wrong
Maybe its my machine but the <10.10.173.195> machine isnt allowing me to ping or nmap it currently. Are there any docs I should review to troubleshoot this?
What room is that?
Currently working on the "Vulnversity Walkthrough"
If you follow those steps, you should be able to post images
just sent my verification over
Hello guys, is there a limit access to the THM machines ? because i was able to connect any of them the last two days but today not(i am using an external kali-machine), i am getting a weird error telling me to check my internet connectivity! although i do have internet access on my kali-linkux. thanks in advance !
is your vpn connected
is there a limit access to the THM machines ? no
i am getting something like this !
Austria- Europe
Austria won't block VPNs so that should be fine.
Try a different VPN server
Thanks for the support ๐
Gave +1 Rep to @eager fulcrum
Is it working?
Good ok
I'm trying to SSH into a Linux 2 Fundamentals machine though it wont let me connect to it, I checked the port with Nmap and saw that it was closed?
I'll try restarting it and see if it works
That's your IP, not the target machine's IP
Under "Active Machine Information", if you've deployed it with the "Start Machine" button
thanks!
when I use mine attack box from THM, I have this error when I try to RDP into a machine
solved 
Hey just to follow up I sent my iverify request to the bot but awaiting the verification. Does anyone know how long it usually takes the bot to cycle through
Should be instant and it's !verify
When I did it it took a couple of seconds
yeah wil give it another go to the bot !verify xxx
Looks like it worked
Any staff tryna help ya boy
If you want support from staff, please email support@tryhackme.com
tyty
Got the verification. When on the Vulnversity walkthrough and I am trying to nmap the box I am getting a "Host seems down"
use -Pn
just ran and showing 1 ip address with 0 host up
is ping working
They're on the attackbox
Looks like I am good to go, thank you so much!
Who can ask about ctf infrastructure?
How much time does it take in vm conversion process in your-material section ?
Hi, I'm doing the pentest+ room and in the nmap practical the target just says (machine_ip). Looking around the internet I should have an IP there?
I have my attackbox up. Up 10.10.129.97, unless there's another start machine button I'm missing
There is
The attackbox is the machine that you use to attack
You need to deploy the target
Oh I see. I'm cool now. Thanks for the help!
is this supposed to happen
That's just answer tolerance
I have uploaded a VM 6 to 7 hours ago but status is till showing it as "converting..."
okay
There have been a few reports of this. I think Jabba is aware so he'll have passed it on
I'm not sure if the OWASP room is quite working for me - when I get xxs I'll get the session id printed twice but no flag
ah just wasn't at the right section
Is it normal for the room to stop responding when using burpsuite intruder?
I can't access the payment receipts. Getting a message that there are no transactions. Actually there were payments.
Hi I have a big problem. The tryhackme's website won't come in.
How can I fix it?
Because I really wantt ot do the year of the yellyfish but the website won't come in and I can't start the instance
I had the same error. I regenerated the openvpn file and it worked.
oh okay worth to try
running ./bash -p returns ./bash: error while loading shared libraries: libtinfo.so.5: cannot open shared object file: No such file or directory
while mounted and ssh'd
anyone's got a fix?
doing overpass 3 to be specific
check that you don't already have root ๐
otherwise use the bash already on the machine
yes you need to wget directly in <user> folder
in shared
after that
sudo chown root bash
sudo chmod +x bash
./bash from the user ssh
not from attackbox
ahhhhh okay, thanks
alright!
Where do we report platform QA bugs?
any tech support personnel here?
Learn Rust is not working
If you want official support, that needs to be done via email: support@tryhackme.com
Otherwise, ask your question
I have tried emailing them but didnt get a single response fron support thats why i want some assistance here
If you didn't get a response within a week, email again. They do not work 24/7.
Otherwise, you need to actually ask your question here otherwise we cannot help you.
I have submitted a bug report 15 days ago , I didnt get the response from their side , last week from tech support here, told me they will respond you soon but that didnt happen
Is it a security bug?
yes
Ok. Then you can't get support here. It must be done via email. The discord is staffed by volunteers.
Follow up the email.
i dont think they take security serious of their platform๐ช๐ช
They do. I've been paid for a bug that I disclosed along with Muirland. This is categorically not the place for it and you really cannot get help with it here. @rancid bramble
Email again. Seriously.
"Please verify your email address. Click here to receive an email with your verification link." after I clicked it says "Could not send a verification email your account" what is that mean? How can I solve it?
i emailed them the report again .. trying my luck .. lets when will I get the response
Yea I think it's a bug got the same thing
omg, did you live any problem when you starting machines like me?
I can start Machines fine
Yep, machine is started but won't give me the IP
If I try to start it, it says machine is already running
omg same same same exactly
so should we wait?
can report the same issue
how can I report via mail?
There's something wrong with their platform today, every page I go to, I have to complete a captcha
I'm sure they'll fix it and i'm sure they're aware of the issue
btw @eager fulcrum how much time did it take to get the response from their side ( in your case)?
hey, in the room: https://tryhackme.com/room/rpmetasploit
I started the machine but after the timer reached 0 sec I didnt get the machine's ip. Then i refreshed the webpage and now I cannot see the machine running or anything. And when I try to start the machine again I got an error message: oh no you are already running a machine in this room, terminate it before.. or something..
can anyone please help me?
me too, right now
A few people are seeing this problem, I've emailed support, so we'll see what happens
the same thing happened to me starting Kali T.T
Yeah global issue I guess
Use this address if you also want to report it: hello@tryhackme.com
But I suspect they're already on the case
Hello , Can i get some help , Please?
I'm working on this room: https://tryhackme.com/room/owasptop10
When I started the machine and 1 minute passed, the IP was still not showing up, so I refreshed the page. Now the deployed machine is not visible at all, and when I click on Start Machine it says that I already have a machine running in this room. What can I do?
@mortal plaza wait until it's fixed
It's always best to directly ask your question. We can't help you until we know what you need help with.
@ cxcxcx same problem ๐
is there any change that I can nmap the 10.10.x.x network and find my deployed machine ip? (machine ICE)
Don't do that
just checked previous messages, sorry ๐
Good luck working out which one yours is
Hello, Deployed a machine, but unable to see the IP. It is stuck at 0.0 sec. And on refreshing the page, I am unable to start or terminate the box. Please help.
I was just typing out the same thing
๐
Get yourself a break. You deserve it. When the machines are up again, you better start hacking again! 
Just started ๐ฉ
or we can do Crack the hash series!
Yeah same problem here the target machine is not showing๐
I have this problem as well, just happened
Can't do anything now
Same problem! Too
Hey I am doing this room : https://www.tryhackme.com/room/internal
I left it on and the machine expired and I reloaded the page and tried to start the machine again but it gives out an error and says Machine is already deployed , terminate it and restart again but I dont have the option to terminate the machine. I logged out and logged back in but it still gives out the same error.
Global problem
there are a lot of people with the same problem, it seems global, we will have to wait for them to fix it
Hello
I am having an issue with getting a reverse shell for Daily Bugle:
Room: https://www.hackingarticles.in/joomla-reverse-shell/
I am unable to save the php reverse shell code via Joomla
Note: Already logged in
NEED SOME QUICK HELP, JOINED THM TODAY. I STARTED AN ATTACK BOX AND MACHINE, THE IP DIDNT SHOW UP SO I REFRESHED THE PAGE, BUT BOTH MY ATTACKBOX AND MACHINE DISSAPEARED. ANY WAY TO FIND THEM?
It's a global problem
I have the same problem
HOW DO I ACCESS THEM?
No need for caps. Wait until it's fixed
Whenever I try to save, it throws an error
๐
Same problem here, I get " Uh-oh! You already have a machine running in this room. Terminate it before deploying another machine" any idea what this might be .?
how do you even fix it thoug? is there any place where i can access and use or terminate them
I have not been able to access the linux laboratory for a moment, it says that I have a machine deployed but it is not true.
global issue. Should be fixed soon
same problem
I deployed a machine, but I can't see the IP
Now I can't redeploy it
Same thing with the Attackbox
Same happens to me for the https://www.tryhackme.com/room/cooctusadventures room what I can i do?
I can't even terminate them
I can't even see the attackbox :/
You have to wait until they fix it
Is this happening to everyone?
Take a break. It will be fixed soon
yea
Ighty then
I literally just joined the Discord to try to figure this out. I am having the exact same problem, can't see the attackbox, when I try to go to "My Machine" it appears as "idle" and impossible to open or close any machine or anything ๐ฆ
Glad to see it's a global issue!
Dam
Days ago the same thing happened with another know platform, will it be the excessive load on the servers? ๐ค
Good morning everyone! Is it possible to get someone to forcefully end my Attack machine instance? I started it this morning and then the screen refreshed showing as if I hadn't started it. When I try to re-start it I get this error message "Uh-Oh, you already have a machine running in this room. Terminate it before trying to run another" and so I'm unable to start the machine.
It's a site issue.
ok
Oh wow i feel dumb sorry I should of read above
Hey, how can see a list of my running machines ? I can't seem to start a machine due to an error "Uh-oh! You already have a machine running in this room. Terminate it before deploying another machine." What can I do ?
@obsidian stirrup Look's like its an ongoing issue with the site
This is unfortunate. I'll just wait because I'm out of ideas ๐ฆ
maybe that's a good thing because my brain is a little fried due to daily bugle
same issue here
but where are my manners, Hi i'm mto and this is my first post here. Been on tryhackme for a while now ๐
@livid vapor sorry for that
attackbox is suuuper laggy, even for subscribers
no problem :). Just trying to help
or is it just me
I started a Machine for a Task and after I refreshed the page I can't view the machine to terminate it or to see the IP. I can't create a new one because of this either. Anyone know anything about this?
same same
I see
i was about to ask the same thing
this is a little less important but still something I would like to get off my shoulders, how can I change my nickname ? I have 2 different accounts with one being free and the other subscription.
I believe you have to email support for that.
yea.
fair enough, thx ๐
Yup email me!
It must be related to the global issue that the site is having
ok
OK, I found a contact support page on Google and my request has been sent to the support team ๐
Is there something going on with the rooms? When I deploy a machine for a task the IP address gets stuck at โShown in 00sโ
It's a global issue
Reading the previous messages it seems that the site have an issue
Yea they're fixing it
Ope didnโt see the pin, thanks all.
guys i have problem with TryHackMe
I started the attack box
and then i started the machine
and it s now showing the ip
it get stucked at Show ip address in 00 sec
they're fixing it so just relax a little
and after i refresesh the page now it s now showing my the machine and says that it s on
i got the same trouble
how did you resolve it ?
ok
now i cant terminate the machine, it doesnt even appear to do that ๐
k i m waiting np
There is nothing that you can do at the moment, other than waiting.
Good day, I have this problem with all the machines
yeah, tks u for that
Hi looks like there is an issue with machine deployment.
Yea, but for how long? I have this problem for about 2 hours, I can't kill any of my machines and it doesn't show the ip
I am working on adventofcyber2 and it doesn't show IP
Good morning. I am in a room where there is no machine information displayed... and when I go to start the machine it says it is running and I can't start another. So I am stuck. I can't start it, can't stop it, can't see it... any advice?
I just had to wait an hour before it auto terminated as i couldn't do anything
it s a site issue ! Wait to fix it !
๐ฅฒ
its an issue. even if you terminate it and start a new session you will have the same issue
No one knows. They're fixing it.
also, to mention, upon login today, it mentioned that my email address needed to be verified
however it couldn't send the verification emaill
Okay, thank you. Hope it will be fixed soon. Have a nice day everyone!
Yea they fixed that it seems, but let's just be patient and wait for it to be fixed
but if anyone needs to terminate their session right now.
On challenge room page type:
document.getElementById('room-attackbox-terminate').click()
thanks
on google chrome console
not completely but I can start a victim machine, attackbox does not seem to work
this worked =))
for attackbox, go to google chrome console and type this:
document.getElementById('browser-terminate').click()
^
Thanks for that
Gave +1 Rep to @fallow gate
no problem, the victim machine is not showing IP anyway ๐
what would be entered to close attackbox in console
when i tried it to terminate attackbox, it said Uncaught TypeError: Cannot read property 'click' of null
at <anonymous>:1:45
yeah same
I deployed a machine but it didn't show me the IP so I refresh the page, now I can't neither see the panel nor deploying it again because it says it is already deployed
try running the code at: https://tryhackme.com/my-machine
This is being fixed, shouldn't be long now
it worked
thanks
Gave +1 Rep to @fallow gate
welcome
refer to my reply above
thank you for the help
Hey all, I have a room that has a ghost virtual machine running. I can't view / terminate it because the room just presents a "Start Machine" button rather than the banner with its IP etc. I can't start a new one because "Uh-oh! You already have a machine running in this room. Terminate it before deploying another machine." So I don't know what to do; can anyone help?
See 42 comments above.... ๐
I did the same thing
It is a site issue and they are working on it.
Thanks! I did just start reading the above, sounds like there are hidden web elements, I'll have a dig ty!
its fixed?
Ha great timing, yeah it's fixed
Yup, working for me
Great to hear that
๐
just wanted to report this, when trying to start a attackbox it says one is open when its not
It's being fixed
๐

๐
yup its up and running for me as well. thanks guys
it's all fixed
Hey there, I was working on a new challenge box, and I am getting stuck(more like confused what to do and how to implement) Any mod available? So I can DM him/her?
I don't want to reveal that PE idea on public... It would ruin the challenge for others ๐
I need help
What do you need help with?
my internet was slow and i reload the page
then my deployed machine info got disappeared
but when i click the start button it says ("top right of the screen-shot")
Try refreshing your cache ctrl + f5
what to do
ok trying
Hey, is it alright if I can ask a question about openVPN here?
Sure what do you need help with on OpenVPN?
thanks, I run my pc on windows but i have a VM running kali linux. is it easier to try set up openVPN on windows or the Linux VM?
You should be running the VPN in Kali otherwise you will need to port forward for reverse shells and things
ahh alright thank you so much,
Gave +1 Rep to @eager fulcrum
I might come back if i need help setting it up.
anyone having a problem with pinging blasterv1.1 machine in cyberadvent1 room ?
what can I do when a room doesn't load?
I tried everything
deleting cache, cookies, manually logging out, refreshed a million times, still nothing
and it's just that specific room. others load just fine
Whenever I download tryhackme files it shows me just the extension of the file.
It's normal?
seems like the issue isn't fixed for me
oh, I take that back... it works but not fast as I'm used to
is it only me or is the site really slow? (I am on 120mb wifi speed)
yep, same here
same with me
I've been experiencing speed problems for the last like 3 months also
and I have gigabit internet
I guess I take this opportunity and take my dog out for a walk
yeah that's what we are getting too
Same here
Guess we will have to be patient a bit
Btw
Oh wait this is not the room for discussions
Are we down?
I was trying to get to https://tryhackme.com/ and it shows to be offline. Just wanted to verify if anyone else was having the same issue.
having the same issue
nvm
there is a server error in try hack me
502
we are back ๐ฉ
Hi, im trying to install openVPN on my kali linux VM and saw this old post...
Step 1 โ Download OpenVPN. ...
Step 2 โ Download OpenVPN certificates. ...
Step 3a โ Make a VPN directory to keep things ordered. ...
Step 3b โ Extract the zipped VPN files.
Step 4 โ Import your VPN routes into Network Manager.
Step 5 โ Fill in your User Name and password.
Step 6 โ Test the VPN.
is it as easy as this to get working?
sudo apt install openvpn
alright after than i need some kind on config files rt? is that on the tryhack me website?
yessir
ok thank you so much
you will need to be connected to the vpn to access the IP of the machines
after downloading your .openvpn file, just connect with sudo openvpn file.ovpn
alright, sorry i took so long to respond im new and a bit slow to getting it all set up
no problem
im updating kali linux atm then ill install the openvpn, thank you so much for your patience

Don't use network manager
Network manager adds bad routes and is kinda broken for it
openvpn is preinstalled with Kali
noted
oh...
i dont need to apt install openvpn then cause im getting this message :
Waiting for cache lock: Could not get lock /var/lib/dpkg/lock-frontend. It is
i got an error running sudo openvpn RuHostile.ovpn
i down loaded the file from the site https://tryhackme.com/access
Please show us the error, we can't help if we don't know what's going wrong
!docs verify
That probably means your path to the config file is not correct
should i move it somewhere? its in downloads atm
If you supply a file name without a path, it assumes you're talking about a file with that name in your current working directory
ahh i see ill add the path
hey, I got the IP Address of the device but CURL is not responding to it
what might be wrong?
IT WORKED! Thanks
Gave +1 Rep to @eager fulcrum
When i click on "Download my configuration File", it just says that the site doesn't exist. Can anyone help me?
Room, task, question?
nvm
Are you using the port number correctly?
yeah
As in, did you specify it?
Can you show us your command and what happens?
yeah sure
curl http://10.10.154.183:8081
Output: curl: (28) Failed to connect to 10.10.154.183 port 8081: Connection timed out
this is what I get
@eager fulcrum
Check your VPN
I'm not using VPN
What are you using?
I'm running it in my Kali Linux in VM
Then you need to connect to the VPN
You cannot talk to tryhackme machines unless you are on the network with them.
That means you either need to use the attackbox/THM kali, or connect to the VPN
can I connect to some random VPN? or they should be related to THM?
Righto, I'm trying to connect to my machine in tryhackme, but I can't download the config file, only leading me to a 404 page
If you are receiving a 404 error after attempting to download the OpenVPN Configuration file please try these steps:
โข Press regenerate, wait 2 minutes and then try downloading again
โข Change VPN server and try downloading again
โข Log out of your account and log back in.
In web fundamentals task 5 I get a curl 7 error with the sendcookie command...On pinging the IP i get 'destination unreachable' Please help somebody...Many thanks
Sounds like your VPN is broken
I am using the online room
!docs verify
Please follow these steps, then post a screenshot
what steps?
In the link the bot sent above
ok
is overexploiting prohibited?
What?
It is possible that I have deleted the ability to complete a task by accident
man thats a seriously bad english there
Well if it'd reset then its okay.
Yeah, just terminate and redeploy
Hi where you can ask for help on a problem encountered (Learn how to use a TryHackMe room to start your upskilling in cyber security.).?
#room-help or #room-hints if it's a question about how to solve the room. If it's a bug or technical issue with the site, this is the right channel.
here is the screenshot of task 5 web fundamentals
Why are you trying to connect to your own IP? ๐
You need to press "Start Machine" on the room you are completing
the machine is started..which ip must i connect to?
The target machine
You need to start 2 different machines, the attackbox and the target
Hey, how do we achieve the "Act of Kindness" badge?
Being kind in the community!
(usually donating/giving away subcodes)
Donating
Guess it'll have to wait a little bit, ty for information James
website not displaying web pages, I tried everything from clearing cache data and cookies to reinstalling firefox. Tryhackme is the only website not rendering correctly. Can anyone help? thanks
Unfortunately once the certificate has been generated the name on it cannot be changed
This is something that will hopefully change in the future.
For now, be sure to set your real name in your tryhackme profile so that future certificates will show that.
OMG thanks, so sad
i am not getting student discount or it is no longer availiable ๐ ?
did you register with your student mail?
i registered with my edu mail
better ask anyone else because i dont know
it is not outdated
My Student Email isn't recognised?#
In case if your student email was not automatically recognized and the website is displaying $10 / ยฃ7.70 as the payment amount, please send an email to support@tryhackme.com** using your student e-mail. Make sure to provide your THM username so that the discount can be applied!
every time :)
nope
Seems VPN server has been down...
Cannot 'Download My Configuration File'...
is it possible to vnc into kali attackbox ?
Thanks for your reply.
Could connect to the web-based AttackBox ๐
Does it mean no problem?
Nmap didn't detect any hosts up...
Gave +1 Rep to @gleaming belfry
sorry, my question was to tech support ๐
i want to connect to kali attackbox using vnc
Oh sorry sorry thought you're tech member ๐
๐
๐
actually i figured out my issue, i have to connect with rdp ๐
Sounds cool! God bless ๐
can someone explain me how did i lost my streak if according the dashboard i have been answering at least 1 question per day
How, I don't know, but you can just email support
I can't seem to load this room https://tryhackme.com/room/vulnversity
other than that the site works fine for me
How the streak is recorded is annoying. It doesn't actually work on a daily basis, it works on 24 hours apparently. So for example if you went on at 7am today, answered a question, then didn't log again until tomorrow at 10pm, you will have lost your streak, in order to have continued your streak you would have had to log in again before 7am tomorrow. Hope this helps Dark
Thatโs wrong @calm jasper
Your account has a time zone set to it, if your country flag is incorrect, your time zone is incorrect.
Streaks will always reset @ midnight
Just repeating what I've been told by others and what I've experienced.
Infact, straight from the docs page - You build your streak by completing a question every day. Streaks are calculated by working out the difference between the last time you answered a question, if its more than 24 hours your streak will be reset.
If the time between your last answered question and the current time is more than 24h, your streak is reset.
nothing regarding streaks being reset at midnight.
midnight is when 24h ends.. meaning midnight, which is the next day!
so it's regarding the exact same thing
Then perhaps put in a request to update them ๐ incorrect docs aren't helpful.
Neither is passing on incorrect information to users ๐คทโโ๏ธ
So if im getting the info direct from your website, where does the issue really sit?
I will update them, but if youโre having streak issues, click here to reset your time zone -> https://tryhackme.com/update-timezone
Stupid auto correct
Thanks Jabba.
Hi. Yesterday I got the problem that the Ip of starrted machines have not shown up. Today this issue seems to be corrected. However the machine I deployed today seems to use a public aws IP address: 52.211.x.x . So I stopped attacking this machine. Has anyone an idea why this happens?
Some special machines have public ip addresses like the new machine Year of the jellyfish and it is intended
Okay so you think this does not have to be an error and I can resume hacking this machine. The room is "tomghost".
Thank you for this fast response!
I'm not sure on all the machines with public ip addresses, if you think it's an error you can terminate the machine and re-deploy
Yeah, re-deploying solved the issue. Now the machine has an "internal" ip adress. Thanks again!
Gave +1 Rep to @gaunt thorn
no problemo ๐
Hey, is there a way for me to add 1 hour to my attackbox ? - OK, the plus button on the bottom. Got it !
I guess this is only THM adjacent, but I'm having some trouble getting RDP'd into my linux VM. I'm following https://msitpros.com/?p=3209
I'm getting to a login screen, but then the session dies
As far as issue the article raises, I'm not using gnome, and i reduced the color depth to 24
If itโs not related to the site, please ask in #infosec-general :)
ok, i said adjacent, cuz this is where i'll be using it ๐
Yuuuh, itโs not really a site issue sorry :)
np ๐
Hey there, I was trying to upload this VM to tryhackme... but since past 3 hours it is showing me converting... Is it normal?
Hi, when using a terminal session in the attack box, I find I am unable to copy and paste outside of the terminal server / split screen. For example, I am unable to copy a flag identified from the terminal session to the question and answer box in the training room. Any guidance on how to solve this would be appreciated. Thanks.
Hey @proud gust , you can use the clipboard from the attackerbox to copy/paste
I need help with subscription :/
Can you clarify what you need help with?
I have changed my account e-mail address and payment doesn't work again
Contact support@tryhackme.com
Hi @prisma zephyr, great, that works. Thanks for your help and quick response.
Gave +1 Rep to @prisma zephyr
I will, thank you :3
hey,
hi
does the same vpn file work again and again?
yes
but its not working in my case
if you want you can regenerate it but you need to download it again
are you sure it s not corrupted or something ? try to redownload it and see
Yes.
"Not working"?
yeah
if it s not working send us the error
Can you please elaborate?
ping http://10.10.231.250/evilshell.php
ping: http://10.10.231.250/evilshell.php: Name or service not known
I've run the machine
that's the ip address
VPN is turned on
this is the room I'm in
I'm using Kali Linux terminal in my Virtual Box
It would not.
anyway, let me check with the ip only
It needs to be an IP/DNS name.
ok but tbh when I tried with urls it used to work like ping google.com or ping mywebsite.com. what is the difference?
That's a DNS name
You have the schema (http://) and a path for a file on the webserver (evilshell.php)
A Uniform Resource Locator (URL), colloquially termed a web address, is a reference to a web resource that specifies its location on a computer network and a mechanism for retrieving it. A URL is a specific type of Uniform Resource Identifier (URI), although many people use the two terms interchangeably. URLs occur most commonly to reference web...
URL includes the schema
ahh, thanks. I guess I have to be more careful now on
google.com by itself does not
yeah, got it!
is the message feature on the website broken? all my messages seems to have disappeared
Seems like a bug, same here
hey what is XXE vulnerability
That sounds like a good question for google
in some rooms, the images dont load because imgur is blocked in our country, i cant use vpn as well because im connected to tryhackme profile
It's often blocked by DNS, so try different DNS servers
I have no issues connecting with OpenVPN, but after vulnerable machine is deployed and I receive it's IP, I can ping it but loading the site in a browser does not work or it takes live forever make it unusable. Faced this multiple times, making it difficult for rooms like JuiceShop which requires some interaction via browser
A thing I have noticed is, when I try connecting from a different/new machine the rooms i.e vulnerable sites are easily accessible via browser, but this happens only the first to second time after which the aforementioned issue persists.
do you guys have any idea on which is the best module to extract all the urls of a particular site?
I knew one but I forgot
This channel is for VPN and other technical questions related to TryHackMe - please use #infosec-general
sure!
Any reason why I might suddenly not be able to connect to the website? My browser keeps telling me it can't find the server all of a sudden
I can ping it and stuff but Firefox says nay for some reason
i need help restoring my streak
i'm having issues with the steps that require me to ssh
anybody else have this issue?
it's across multiple rooms too
you get response from the server to add you as "know hosts"
no, i get "connection closed by <ip_here>"
Email support@tryhackme.com
They will restore it for you
so you are no reaching that machine, check port and vpn
the openvpn connection is green and i've checked the ports, i still get the issue
MTU fix in the pins here.
This is incorrect. Closed is an active refusal, which means you can reach the machine.
To be more specific, closed means you had a connection to the machine+port and it was closed by the remote machine
Probably the ip one if you have a recent Linux distro
it worked!!!
thank you
i couldn't find that out through google, where'd you find this out?
A lot of troubleshooting here
ahhh ok
while looking through the pins i saw the metasploit issue, i was using it earlier for another machine and it wasn't working. i thought i was just doing something wrong but is there really an issue with mfs6?
Not any more
oh ok, cool
how do I turn off the browser-based box? I want to connect with vpn, but the browser box opens when i start a machine.
Don't click "Start attackbox"
You need to click the button in the task that says "Start Machine"
I clicked the start machine button here (overlay fs) room
Just minimise it
It's a site bug. There's nothing Bee can do about it. It's been reported.
i've deployed the machine and connected to vpn, i can ping the machine but i cant load it on firefox. i tried on attackbox, it worked very well but in mine its not loading the webpage
I check your activity page.
Please do not complain in the Discord it makes me sad :(
Some one posted a photo of his activiry with no answer in a aday and still have his streak
As you can see here, two times you have not had any events
@bronze vale #general message
And if someone had their streak reinstated without a reply, it definitely wasn't me
The streak counter is sometimes behind
^^
You know what, leave it like that, this is frustrating. Second time this happens by the same reason, thnaks for the help
Look
I trust that you had a 65 day streak
But instead of complaining I honestly wouldn't mind if you just replied with "Hey Jabba, you set my streak to the wrong value :) could you please change it to...."
I'm only human.
:)
Sure, but can you understand the fact that. I didnt notus that you are one that replies my ticket. Actually i text you back in the mail explaining this exapt point
Didn't I? if you check the support mail you will see my reply before all this
With regards to your quoted screenshot: the streak counter and activity counter are often not quite in sync. It's a known bug.
Please do not take it out on the support staff regardless -- they are just following policy, and it's not exactly a good look.
Now, can you explain calmly what your problem is?
Sure
Yestarday i lost my streak
In the first place this shouldn't even have happened
You can see by this history of my last week. So the restart should not heppened
Second my streak was more than 65 between 65-65 just entered daily and answered a few questions some times just 1 and that Works for the time.
But yesterday not, this already happen to my months ago because before if I don't remember wrong the counter of 24 hours starts by the hours you answered the first question then that change, anyway.
The history of activity have issues, in my case my streak didn't recognize activity in a couple a day, but a user share an image with no activity and a day and still remains with his streak. So i don't really get if the streak is bugged or what
The case is that I only recover almost 50% of my streak
thats all
Based on the activity heatmap on your page (which is all we have to go off and what the policy states), I'm counting 33 days
I would suggest maybe putting some feedback in that this is broken if you believe that it should be higher? https://tryhackme.com/feedback ๐
Heat map activity
There does appear to be a 0 there
Streak of 4 no answers a day before, that map is bugged
Or the question counter is bugged
Although yes, the map can be a bit whacky -- again, I would suggest entering that as feedback into the site
That's the most surefire way of making sure the admins see it
One more question. is my streak going to be restored?
If an admin can verify that the heatmap is bugged in your case then probably ๐
Muiri, may I DM you?
You may
So...do i have to mail support again o that's all? no restore?
Please be patient and wait for support to respond to your email.
howdy guys, I have been running into an issue pretty consistently today while going through the network service 2 room.
I am going through OpenVPN to connect to a machine and keep trying to cd into a directory that is made
but it just freezes...or is taking an incredibly long time
Just checking to see if this is a known thing, or if there might be something going on.
Mind toning down the attitude taken towards TryHackMe staff? You're being a douche.
-warn @clear lagoon Incredibly rude to staff, please consider that we're all humans and there's no need for this crap.
โ Warned DarkReitor#2136
I do not understand his attitude, it is much easier to explain than to speak rude ๐
hi, in the forum, if subscribe for 3 months with payal will get one month free with student discount....
but there's is only month sub with paypal...
can anyone tell the process plz
Hey sir Metasploit room is not working kindly do something, I want to complete my learning path.
Hi there, could you explain the problem?, some screenshot maybe
have the problems been persisting today? by boxes have periodically been a bit slow
work fine for me, are you using VPN to connect to the THM network or the AttackBox?
Any ideas why I still can't open https://tryhackme.com/room/vulnversity ?
I just get the spinning rings forever.
Tried both in Windows and on Linux, disabled ad blockers and such, no luck
I had the same problem yesterday
did you try clearing the browser cache?
vpn
just taking a while to load pages and not seeming to get my pings when I try for a while, I'm doing the upload vuln room
try changing the VPN server, keep in mind your location, and regenerate your configuration file
๐
I gave it a try. I can load the page after clearing cache. But then I have to log in and after that is back to not loading.
do you have the possibility of trying with another browser?
sure
Same result with Firefox https://i.imgur.com/hf4BcUz.png
I tried to enter and in the console I get exactly the same thing, but the page loaded fine
who dare tag me and delete it
hi , i have a question
how can i change my Country ?
Because there it shows that i m from Denmark
but i m not from there
When I do a NC RCE, the target machine will act like the enter key is stuck, anyone got a fix? https://i.imgur.com/78aVIVB.gif
Click https://tryhackme.com/update-timezone. Should be automatic. Check your profile, see if it did change
thank you
@polar bison right here
jep
so what problem ar you having?
i cant give it admin rights
can i see a pic
ok
howe do i do that
!docs verify
try nc -lvnp <p>
Can anyone tell me how the three handshake actually occur? I mean, I know that three way handshake is established in Transport Layer in TCP/IP model but this doesn't make sense to me because any data should be processed by Layer 7 to 1 in order
Hey could you ask this question in #infosec-general or #general please? :D @worn sentinel
ok
yes
Hey, I would like to change my nickname and I have contacted support by e-mail but I they didn't respond to me
and its been a day or two
They'll get around to you, if they haven't responded after a week then follow the email up
understood ๐
Hey @obsidian stirrup I completely cleared out the whole inbox yesterday.
Please send me another email! I'm really sorry if I missed you email (I honestly have no clue how, haha)!
Either sent it to: support@tryhackme.com, hello@tryhackme.com or use the contact us page! https://tryhackme.com/contact
nothing to worry about
I would't want you waiting a week :))
Especially if I didn't receive it/ something happened to it
OK, done ๐
Umm, when I try to join Remote Desktop, I get this https://imgur.com/a/7Pa75BS Does anyone know how to fix it?
my first thought is: can you ping the host ? is the vpn connected ?
what do you mean?
if you ping the host do you get a response back ? is the host on the same network ?
should I just ping that ip I got in the cmd?
yes ๐
I get Request timed out four times and then Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
10.10 is local ip and I think you need to connect by vpn
yes, it starts with 10.10 Really? I need to buy VPN?
is it tryhackme ? you should find somewhere the link on how to connect to the network by vpn
if you click on Access Machines and select OpenVPN option
Now I am in a page where it asks me to download Configuration File (green button), bet when I press it it says something about lost in matrix
oh
I downloaded it
cool, now see how to use that file to gain access to the network
okay, thanks
glad to help ๐
um.. why do machine asks me for my microsoft account credentials when I join Remote Desktop Connection?
are you connected to the vpn ?
yes
on the left side of the Remote Desktop Connection program click on the Show Options button to specify your username
and that username is where?
once you have clicked on the Show Options button the username field is under computer
Yeah, I joined it. It is a windows machine. Thank you very much!
Is it possible to make Remote desktop less laggy? I can almost do nothing there
Oh, I joined somehow. Is there a link or a place where I can download all tryhack tools they give in their lessons? For example PeID
google and probably github
Hey guys. I have some addons nstalled in firefox(one being Foxy Proxy for the Burp Suite room). And firefox wont display it in the toolbar
Anyone has any anwsers?
you can try burp Suite embedded browser
allready fixed it. Didnt enable so that the addons would display in rpivate mode browser ๐
private*
cool ๐
OWASP Juice Shop ---> AH! Don't look! ---> Question #2: Log into MC SafeSearch's account!
I believe i got the correct answer. but it won't accept and I've been stuck. please help ASAP.
the answer should look like a "hash"
if you exploit it in the rigth way it should be correct
When creating a ctf, and building a vm that must be taken into account, I mean what rules exist or what special configurations should the vm have, or simply the dhcp?
Some vm only take IP by dhcp some, nat, dhcp as you want, you need to read description
for some reason i cant find wreath network here 
Have you joined the network?
yeah already i'm on task 10
but i dont know why i cant find the network file
You get auto-removed from the network after 10days, so you might have to re-join the room
anyone know anything about Monero GUI Wallet being mistaken for Win32/Puasson.A!ml definition by windows defender?
i did too , may i need to reset the whole room
nah, reset shouldn't be needed
ty, leaved and rejoined everything ok now
you're welcome
Hi - I am having troubles. I am doing things on my kali box, like hydra for example. These do not work on my box, however when i do it on the attackbox given to me by THM it works fine
seems to happen with quite a few different exploits and techniques
Hi y'all, I've been trying to xfreerdp into the Post-Exploitation room, although I am receiving errors. It seems I am not the only one who has had this issue. Has anybody found a solution? I actually don't need it, because I knew the answers to the questions from doing most of the box through ssh, but I was just wondering if anybody had found a good fix
Hey, I've been trying to ssh to a tryhackme machine (not the attackbox) using a kali linux virtualbox vm and it doesn't work. I can't use the builtin vm because I already used my hour for the day. Does anyone know a fix?

