#site-support

1 messages Β· Page 100 of 1

tiny mica
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alright man! thanks for the incredibly valuable input.

scenic torrentBOT
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Gave +1 Rep to @weary spindle (current: #2 - 3514)

vague plover
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Hello, I would like to link my discord to the thm account, but I have already linked to a previous account that I lost. How can I do it?

quasi galleon
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i was able to get it to work. Thank you for following up though

scenic torrentBOT
#

Gave +1 Rep to @ivory spruce (current: #12 - 777)

ember osprey
chrome frost
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Hi why thm is so slow when I launch a room?

weary spindle
chrome frost
scenic torrentBOT
#

Gave +1 Rep to @weary spindle (current: #2 - 3515)

drowsy python
#

Hello, I haven't logged into my account in a long time. Today I did, and I lost all my progress.

ember osprey
west chasmBOT
#
TryHackMe's Email

TryHackMe's support email address.

proud swan
#

,

tidal maple
#

Hey guys, for teams, even for no-students, does their team have to be limited to 5 members for Hackfinity battle, or do we not care about that for no-students?

bright venture
#

not sure if this is the right place to post this, but i can't connect to adbasics_v1.2 in the Active Directory Basics module. I get a connection error that says:
The connection has been closed because the server is taking too long to respond. This is usually caused by network problems, such as a spotty wireless signal, or slow network speeds. Please check your network connection and try again or contact your system administrator.

ivory spruce
ivory spruce
drowsy python
ivory spruce
#

When you saw that you seem to lose your progress?

drowsy python
weary spindle
#

Google SSO creates a new account.

agile vault
#

hey i need a litte hint to connt my new wm server to THM

agile vault
dire yew
#

you just have to downlaod the ovpn file from the webstie

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and download openvpn

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then when you open (openvpn) import the file you downloaded from the website

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you will get a new ip , and a green light , you can check the notification to check if it worked

dire yew
agile vault
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vpn yeet

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next step is my vm πŸ˜„

dire yew
agile vault
#

no no i have connet to the vpn

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is my owen server i need to know howto connet to thm

weary spindle
agile vault
#

i have a server the host my WM Os is kali

fringe abyss
#

@agile vault Do you still need help?

agile vault
fringe abyss
agile vault
gentle orchid
#

Hello, is there any channel here where I can look for teams to join for the try hack me "Hackfinity Battle"

brazen haven
#

hi guys i wanna ask in my account i got the student discount but whene i disactivate the auto reniew the discount gone what i should do to get it back ??

bronze nymph
#

is it true I dont get a 'certificate' for completing pre-security? I see I can get such thing for completing 101 but didnt get anything from the former path

pale verge
pale verge
inner dragon
#

About what rank is top 1% in the global leaderboard?

native mesa
#

how do i copy paste in windows machine? there's no clipboard there

pale verge
ember osprey
ember osprey
pale verge
ember osprey
pale verge
young juniper
#

I'm on the YARA part of Cyber Threat Intelligence under SOC Level 1, and its wanting me to use certain sites like Valhalla to scan files that are on the VM but there is no visible link to download the files that are in other rooms. I'm stuck on this because I can't scan the file because I dont have a way to download the files or even a login to atleast SSH to the VM.. wtf?

#

nevermind i misunderstood it, but in earlier lessons i couldnt get past some lessons because i simply didnt have the download link for the files, even in tutorials its saying that I have to download the files which suck because im trying to learn and not just copy answers

lapis beacon
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Im having an issue where pictures are not loading in rooms. Some of them say imgbb.com upgrade to a Pro account to embed images in emails

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On the redline room to be exact

ember osprey
lapis beacon
#

πŸ‘

native mesa
ember osprey
obsidian badger
#

I'm not able to connect to all rooms I tried. I tried "Basic pentesting", "TryHack3M: Bricks Heist" and "Lookup" and for all of them, I can ping the machine, I can run nmap on it, but I cannot access the webpage nor via curl or via firefox. I'm getting 405 error all the times. I tried everything, especially trying to switch openvpn file, through AttackBox or through openvpn. Nothing seems to work. are the challenges down?

obsidian badger
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I just verified my account,

ok so when I run openvpn file, I get this:

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and then I try pinging the victim IP like this:

obsidian badger
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and then I do nmap like this:

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for some reason now a new problem, I'm not able to do curl and get any response

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πŸ˜…

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it just waits for ever

obsidian badger
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give me a sec, it is a new error, I'm not able to reproduce that old error

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now it just loads infinitely:

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and here as well:

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and just to confirm, no issue with openvpn:

ember osprey
obsidian badger
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TryHack3M: Bricks Heist

ember osprey
obsidian badger
#

ohh, I just tried https:// and gave me the same, but then I ran
echo "10.10.24.164 bricks.thm" | sudo tee /etc/hosts
and got the https running

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and did echo "10.10.255.80 lookup.thm" | sudo tee /etc/hosts for lookup, and it worked on http

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but why do I need to do that for all of them?

obsidian badger
scenic torrentBOT
#

Gave +1 Rep to @ember osprey (current: #1 - 3927)

ember osprey
versed obsidian
#

is the site down for anyone else right now ? EU getting a dns error

versed obsidian
#

weird

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seems its just my end then

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welp what ever i did fixed it

bronze nymph
ember osprey
#

There should be certificate button there

bronze nymph
#

Ahh I need to generate it

ember osprey
bronze nymph
#

Could it be the browser maybe, due to Brave blocking a certain pop-up or smth

bronze nymph
#

thank you sir

ember osprey
peak abyss
#

Mar 15th 2025 at 04:59 (GMT+5)
is it am or pm?

tiny mica
#

is bug-reports just a place to vent and send our thoughts to the void?

#

who checks that? does this site have some support?

weary spindle
tiny mica
weary spindle
ember osprey
weary spindle
#

04:59 is am.

peak abyss
peak abyss
weary spindle
#

If it was pm

It would be either 4:59 or 16:59

peak abyss
#

thank you

dull lodge
#

Hello all
as "Complete Beginner" and others are deprecated and are going to be removed, is the same happening to "Offensive Pentesting"?
The path is currently not inside the Full Learning Path. Im contemplating to start "Offensive Pentesting" next.
Will there be a problem in finishing it eventually?

weary nexus
#

Hello, I have weird issue, idk if it's an issue or not, but today is 14-3-2025 but my streak counting on day 13 now

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I started on day one this month but now when I do events it counting as it's day 13 not 14

weary nexus
quiet ruin
#

Can you share a larger screenshot?

quiet ruin
quiet ruin
#

That should be 2nd March

quiet ruin
weary nexus
tame dagger
#

looks good for me

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what's your system time ? is it in sync with a ntp ?

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and yea the first green dot of march is 2nd not first

weary nexus
tame dagger
#

πŸ˜‰

weary nexus
#

ty prayge

eternal osprey
#

πŸ™‚

ember osprey
eternal osprey
scenic torrentBOT
#

Gave +1 Rep to @ember osprey (current: #1 - 3936)

magic vortex
#

guys iam having a problem with vpn i think or something like that i don't know
i am connecting using windows i can accessing the machine on the web browser but if i try to ping it its giving me unreachable and i even cant scan it using nmap

ember osprey
#

Also try to change VPN server and download a new file

magic vortex
ember osprey
magic vortex
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i delete the whole vpn and still the same xD

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does windows users got like these problems

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iam used to use linux but i need windows for some tasks

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and btw this problem is on the both eu vip iam facing

weary spindle
#

Yes, the IP you're given is your ip.

magic vortex
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the same ip

weary spindle
#

No, it will change if you change yourusername, or switch servers

magic vortex
crude summit
#

For some reason I can't open VM

tiny mica
#

same

sudden coral
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Same

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Can’t access at all

crude summit
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😦

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Well at least I'm not the only one

near galleon
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Same

thorn knoll
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You are not alone on this one πŸ₯²

crude summit
#

😞

worthy pilot
#

same

last iris
#

same problem here

cedar cedar
austere rampart
#

All VMs are down? πŸ˜”

novel goblet
#

same

cedar cedar
#

Well, I think we need to wait. So, lets play video games for a moment.

indigo kayak
#

any problem guys ??

regal crown
#

keep getting this ~

tiny mica
#

lol good luck boys. thm people are more busy banning ppl here. they don't have time for your vms

crude summit
#

Banning people what why

tiny mica
#

for trivial stuff

novel goblet
novel goblet
rain marten
novel goblet
#

@west chasm @marble breach

regal crown
#

Oh no, guess i have to go watch anime

tiny mica
#

someone picked up the AWS room material too well looks like πŸ˜„

indigo kayak
#

They will fix it soon

thorn knoll
novel goblet
lime granite
#

In the middle of SAL1, just stuck at 99% for my 2nd simulation

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Been trying for 20+ minutes now

wind wedge
#

Hey All, we are investigating the issue with the VMs

tiny mica
lime granite
wind wedge
quick parcel
vivid oyster
#

Looks like i'm not the only want to have issues with opening VMs

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Thats reassuring

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Oh nice, the levels are all color coded!

quick parcel
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make a HTB day

eternal bay
vivid oyster
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Yeah, in your profile you have a level based on your total points

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Not that it means much

eternal bay
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you mean this??

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are they not all greenish?

tiny mica
#

congrats!

vivid oyster
#

I guess, but here in Discord its a role. Mine is orange right now

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Also yeah, nice streak!

quick parcel
crude summit
eternal bay
#

ohhh on discord ok i thought you ment on THM goch ya

tiny mica
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is there some rooms where we can do without a vm? i wish the tshark challenge allowed downloading the files

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i hope it's lessons learned for room creators

vivid oyster
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Wonder what's actually going on.

tiny mica
vivid oyster
#

Yeah I sent that right when they sent the update in announcements

eternal bay
#

the maid probaly unplugged the server to vaccume the floor

vivid oyster
#

lol

quick parcel
vivid oyster
tiny mica
arctic ocean
eternal bay
tiny mica
wind wedge
bleak wave
#

Good evening, just a little you know why Tryhackme is laggy with safari browser ?

wheat hedge
eternal bay
quick parcel
magic vortex
quick parcel
#

I think we back up

novel goblet
#

the error fixed

quick parcel
#

Ture Story

last iris
#

confirmed here, back online

quick parcel
cedar cedar
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Machines are back now!!! πŸ‡¨πŸ‡· ghostblobgib

vivid oyster
#

Hope that guy who was doing SAL1 can finish

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@lime granite Hey man, machines are back up

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Sry for ping, just thought you'd want to know right away

sage heath
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yay i was able to finsih my room after the short break im so hapely

storm anchor
#

what are the requirements for the image on tryhackme when creating a team?
I'm fully clueless about this stuff, as I've been failing to upload image.

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I tried all the formats SVG,JPG and PNG.

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but maybe my idea of resolution might be off

crude summit
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I think VMs are giving problems again

dull lodge
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still persisting i guess...
cant connect to machines on vpn-breachingad
no pinging, but im apparently connected to the network. (according to thm)
https://tryhackme.com/room/breachingad

TryHackMe

This network covers techniques and tools that can be used to acquire that first set of AD credentials that can then be used to enumerate AD.

lime granite
inland anvil
#

I cant edit my billing address to the proper address so my payment declines.

tiny mica
ember osprey
ember osprey
ember osprey
west chasmBOT
#
TryHackMe's Email

TryHackMe's support email address.

novel goblet
ember osprey
feral valve
#

can someone help me?

I am trying to use my desktop to work on the SOC simulator [Analyst VM]

I don't know why, my desktop kept saying connection error but when I try my my laptop, it works flawlessly.

ember osprey
feral valve
#

i will try to turn off the ad blocker

ember osprey
feral valve
ember osprey
feral valve
sacred gale
#

help for payment like am getting declined i even tried to get vouchers too and still getting declined like why

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anyone mod or admin help?!

ember osprey
west chasmBOT
#
TryHackMe's Email

TryHackMe's support email address.

quick raven
#

how do i unlink and link my discord again? edit: nvm, figured it out

elder cloud
#

any admins here please

#

?

pale verge
elder cloud
low hamlet
#

Hello,
I was charged €300 for the certification, even though I didn't want to purchase it at all. I'd like a refund after the certification.

Can someone help me with the process, contact support, etc.?

elder cloud
low hamlet
#

someone have mail of support ?

ember osprey
#

@elder cloud

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Contact support by selecting SAL1 when submitting the ticket πŸ™‚

elder cloud
#

I did but the issue is the exam duration is 24 hrs and today is sunday, the contact support might reply too late and the issue had been since mid yesterday and that’s what worries me the most

low hamlet
scenic torrentBOT
#

Gave +1 Rep to @ember osprey (current: #1 - 3956)

low hamlet
#

i hope de resend my money

elder cloud
ember osprey
steel moss
#

The link has to be changed

indigo kayak
#

why this?

low hamlet
scenic torrentBOT
#

Gave +1 Rep to @elder cloud (current: #2740 - 1)

ember osprey
lilac canyon
#

hello, i have a problem with my last room CS 101, REMnux, the room does not load. I checked another 10 rooms and they're fine, what should i do?

west chasmBOT
lilac canyon
hot jasper
#

I believe there is an issue with the Billing room. The webserver hangs during authentication and does not respond.

weary spindle
ember osprey
signal cloud
#

In the middle of SAL1 and my screen went blank. Used the chat feature to get help, but haven’t heard back yet. My time is running. I need help ASAP. Anyone know if there’s any contact for immediate assistance?

lilac canyon
ember osprey
lilac canyon
ember osprey
lilac canyon
#

it worked, thanks

lilac canyon
ember osprey
whole reef
#

My current streak is 32 including streak freeze & I don’t know why I am not getting the 30 day solid steak badge. Pls help.

ember osprey
whole reef
naive dust
#

How to change my email on tryhackme?

eternal osprey
naive dust
eternal osprey
whole reef
naive dust
eternal osprey
naive dust
#

Oh.

ember osprey
west chasmBOT
#
TryHackMe's Email

TryHackMe's support email address.

scenic torrentBOT
#

Gave +1 Rep to @ember osprey (current: #1 - 3966)

round compass
#

Trying to do the NTFS analysis room, but for some reason, the allow/block copy text and images popup for BRave on Windows will not go away. Clicked Allow multiple times. Anyone selse seent his?

severe moon
#

hi i was doing the lookup room and i used hydra to try brute force into it (im studying and this is what we learned about in class) i used the VM attackbox and the machine you setup to do so. Not long after starting it my laptop disconnected from the internet here at home and i cant connect back? is their a reason this may be

nocturne notch
#

i want to start the sal 1 exam and when verifying it asks for a selfie when i take it and submit it shows this error " Your session has expired The SDK token provided in this verification process has expired. Please go back and try again. "

severe moon
oblique drum
#

Hey my trying to subscribe to tryhackme but i don't have any option for international payment. So what should i do now

eager flame
#

Hi guys! Is it possible to regenerate a discord verification token? I already used mine, but I have a new discord account.

ember osprey
scenic torrentBOT
#

Gave +1 Rep to @ember osprey (current: #1 - 3976)

balmy coral
#

Hi guys,
I am not able to download my wreath OpenVPN file while other network VPN file are easily downloaded.
Is anyone else facing the same challenges. Also anyone has any solution to it.

ivory spruce
ivory spruce
ivory spruce
balmy coral
ivory spruce
# severe moon it is back now. Is this common?

I think I understand what you mean now.. Depending on whether you are a subscriber or not, VMs attached to rooms will time out after one or two hours, although you will have the option to extend the VMs life so long as you click on the 'Add 1 hour` button.

ivory spruce
severe moon
# ivory spruce I think I understand what you mean now.. Depending on whether you are a subscrib...

no so my connection to the wifi (home) disconnected, then it wouldnt let me join back for a minute or two. Could have been bad timing but i just get worried with these types of things haha. it was whilst I was in the attack box and had a VM setup, used hydra trying to get into the VM to get the flag from the attack box and it happened so im just jumping to conclusions something bad happened but im just checking to see if its a common occurence.

#

probably just a coincidence

balmy coral
ivory spruce
balmy coral
ivory spruce
ivory spruce
balmy coral
weary spindle
ivory spruce
eager flame
weary spindle
balmy coral
naive dust
#

Where's the hackfinity challenge?

forest ferry
#

Hey everyone I am having difficulty connecting via openvpn. I have tried using the config file from multiple servers and it does create the network for it tun0 but that's it; I don't get access. Help would be appreciated

ember osprey
naive dust
ember osprey
naive dust
#

Ah

oblique drum
#

Your card issuer bank has declined this payment.Please contact your bank for support.

weary spindle
oblique drum
#

i try more then 4 visa card but this probalam also showing what can i do

clever niche
ember osprey
oblique drum
#

any one help me

clever niche
ember osprey
west chasmBOT
#
TryHackMe's Email

TryHackMe's support email address.

ember osprey
ember osprey
oblique drum
#

i understand but i'm not get any responce i puch alreay mail

ember osprey
forest ferry
#

From my VM

clever niche
#

need to fix conversion maybe kekw

forest ferry
#

I did connect

ember osprey
forest ferry
ember osprey
forest ferry
scenic torrentBOT
#

Gave +1 Rep to @ember osprey (current: #1 - 3982)

ember osprey
forest ferry
#

and through connecting to that private network I can access the target VMs correct?

forest ferry
#

Though i just accessed the Access VM through http? Did I get that right? If so that tells me I don't need openvpn

ember osprey
forest ferry
#

Alright I will keep doing rooms now. I'll get it eventually xd=D

forest ferry
#

Would there be any reason why my own VM would take forever to scan a Target THM vm? Im on Metasploit: Exploitation and have been scanning for 5 mintues with no results from a regular Nmap -sT -p- (IP address)

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I have plenty of memore and CPU usage configured. In fact, only 2.7% of my memory and CPU is being used during this but no results.

ember osprey
forest ferry
ember osprey
forest ferry
#

Good to know. I'll keep that in mind

vestal shoal
#

hello, i have a question about Networking Secure Protocols closing notes exercise, so i understood that we should use the commant at the beginning to start the chromium app, but it says its not install. When i try to install it it says its unable to contact snap store
Do i miss something?

orchid thorn
ember osprey
orchid thorn
scenic torrentBOT
#

Gave +1 Rep to @ember osprey (current: #1 - 3993)

crystal marlin
#

Thx

wanton tulip
#

is it possible to verify 2 THM accounts on 1 discord account? (i have got a private and a business THM account)

wanton tulip
#

is it possible to 'unverify' one account and verify another account?

crystal marlin
wanton tulip
scenic torrentBOT
#

Gave +1 Rep to @crystal marlin (current: #5 - 1851)

slate swan
#

Hello,
I need help with my kali machine, since today its impossible for me to do a reverse shell, i try with meterpreter and lots of payload but the connection are not etablished i don't understand why its don't working, its only since today and i just installed KDE-plasma on my machine, someone have an idea to help me ? I try with an another computer and Its works but not with my kali machine, my firewall are disabled

eternal osprey
quiet pecan
#

Hi, i have an account with a subscription that worked fine until now. Now when i log in i have the go premium button in the upper corner. Is it the correct place to ask for such a problem?

slate swan
slate swan
slate swan
eternal osprey
#

ok cool

ember osprey
ember osprey
west chasmBOT
#
TryHackMe's Email

TryHackMe's support email address.

late geode
#

hi i need help

#

i have tryhackme premium but i lost 2fa bad microsoft authencator. now i want to login my account but unable to i have recovery keys but unable to use them

ember osprey
west chasmBOT
#
TryHackMe's Email

TryHackMe's support email address.

late geode
ember osprey
limpid fractal
#

Guys does tryhackme work for mobile phone? To complete some rooms

quiet ruin
#

Fonts in Jr Penetration tester path under Pentesting fundementals task 1 seem to be too small, maybe only for me?

ember osprey
limpid fractal
#

On iphone 6s after going to a room it shows for split second and it turns all white

ember osprey
ember osprey
limpid fractal
#

Tried that as well maybe it doesnt work :(

quiet ruin
weary spindle
hollow frigate
#

hey i am trying to buy premium and it kep showing that my bank decilend but i contacted my bank their is no issue from their side

ember osprey
west chasmBOT
#
TryHackMe's Email

TryHackMe's support email address.

knotty bramble
#

hey, how can we be sure that we are registered as a student ?

west chasmBOT
granite venture
#

hello, does tryhackme support other languages on the website or just english?

heady scaffold
#

How to know if your team is on the dashboard

ember osprey
weary spindle
#

^ Doesn't change the language of answers, however.

fast forge
#

Why is the hackfinity battle room locked?

agile quest
#

The room will likely be unlocked once the event begins

#

<t:1742220000:F>

fast forge
#

I thought it was at 14:00

agile quest
#

It is, 14:00 GMT

fast forge
ember osprey
#

Now it's around 1PM in UK , so event starts in about an hour πŸ™‚

bronze vale
prime python
#

hello peeps...i am a new user of thm . And i am willing to participate in thm hackfinity . but i can't get to see the contest challenges. can anyone help me to solve it out

prime python
#

but it says it requires a student id . so i fuliflled my occupation part in account section. but still no improvement .

#

should i give you a screenshot >?

ornate spindle
#

same here, the pre-requisites as per the rules are correct but still it is not working

ornate spindle
prime python
desert widget
#

same here lol

ancient zealot
#

Hi, I open the AttackBox ( iam free user) and I now I lost the machine for play today one hour...any solution?

ember osprey
ancient zealot
#

Ok, thanxs!

inland anvil
#

How long does it usually take for support tickets to be picked up?

crimson sinew
#

guys

#

i cant download wreath vpn file

#

please help me

ember osprey
crimson sinew
#

i get error message

inland anvil
bronze vale
wintry perch
#

Is the site a bit overloaded right now? Im having a lot of trouble doing normal rooms

raw sky
#

hey, please, "search" is down? or its bugged? doesnt matter what i write there, it finds nothing

wintry perch
#

im guessing the site is very overloaded, as the rooms are having a real bad time too

short flicker
#

Does the verify message show up for everyone? I'm verified as a student and I still have this

granite venture
scenic torrentBOT
#

Gave +1 Rep to @weary spindle (current: #2 - 3533)

white glen
#

What is the current lead time on room approvals? Submitted way back in fall and haven’t heard anything at all

cinder fox
#

Failed to verify your account. Please ensure your token is correct

barren swallow
#

How can i fix That plz

tribal condor
#

Hi Guys! Do you know to whom I can go with questions about Hackfinity Battle? Maybe there is another discord server about it or smth like that...

lucid cedar
#

When I create a team and upload a picture it says "Something went wrong while uploading file.
Please try again.

tired hamlet
#

my site is not opening

drifting monolith
#

I can't connect to the vpn using openvpn on my personal kali

stuck drum
#

hi ( in my open ACCESS my connection is showing not connected

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but i am able to access the room labs

#

why is that

#

but it is working i am able access the rooms

#

any solution

fallow wedge
#

How can i join a team in the new room event?

ember osprey
ember osprey
weary spindle
# stuck drum

The machines you SSH in to, or target machines, don't have a public facing internet connection, only private.

#

Like this one.

scenic torrentBOT
#

Gave +1 Rep to @ember osprey (current: #1 - 4006)

glass breach
#

Hello everyone! Does anyone know why support@tryhackme.com returns not found? I can’t email them. I have an issue

barren swallow
ember osprey
glass breach
#

Address not found

ember osprey
#

Try without spaces

barren swallow
scenic torrentBOT
#

Gave +1 Rep to @ember osprey (current: #1 - 4008)

fallow wedge
storm ice
#

Hi, we just finished the 3 tasks, what or how can we can our next task? @ember osprey

storm ice
lyric bramble
#

got a doubt...

in hackfinity CTF one of my teamate hadn't verified as a student so as results we cant score in the scoreboard so even if i solve the problems will the points be included in the leaderboard once my frnd has verified as a student in his profile

onyx atlas
#

hello i cant start attackbox in hackfinity CTF

short flicker
scenic torrentBOT
#

Gave +1 Rep to @weary spindle (current: #2 - 3535)

ember osprey
onyx atlas
edgy shard
#

Hii

#

Can anyone help me regarding my new room

#

It's still in submition process

vagrant remnant
#

hi need help with billing, i cant change my zipcode on the site so i cant get premium

ember osprey
west chasmBOT
#
TryHackMe's Email

TryHackMe's support email address.

topaz crescent
#

From when can I start doing challenges?

#

I'm in pre security rn

ember osprey
scenic torrentBOT
#

Gave +1 Rep to @ember osprey (current: #1 - 4015)

vagrant remnant
brave owl
#

how to change my number country?

#

and is this realted to being student or not

ember osprey
brave owl
ember osprey
brave owl
hexed tangle
#

Hey, I need help with a voucher

#

I bought a voucher a couple of minutes ago, got charged for it but THM page gave me an error so I haven't received it yet

brave owl
ember osprey
west chasmBOT
#
TryHackMe's Email

TryHackMe's support email address.

hexed tangle
#

I tried through the "Contact us" of the page, the mail is faster?

autumn latch
#

I have an issue with the VPN, can I contact someone?

rough oxide
#

i am trying to do the Lookup
Test your enumeration skills on this boot-to-root machine.

But in the website attackbox and with openvpn the lookup.thm website will say
Hmm. We’re having trouble finding that site.

We can’t connect to the server at lookup.thm.

but i can ping and i also can do nmap scan and gobuster?

steady kraken
#

hey all, is there a solution to this? we are only a team of 3 and all of us are set to students for the hackfinity battle - it is still displaying "This challenge is limited to student teams only. To appear on the Chart and Scoreboard, you need to be part of a team and have a student profile. Read more here"

pine steeple
#

Put this in hackfinity support channel too

steady kraken
#

thank you friend

violet pebble
#

Hi Im new to this and i just completed and obtained my 1st certificate. but the cert has my username on it instead of my full name. can anyone assist?

ember osprey
ember osprey
ember osprey
ember osprey
violet pebble
#

@ember osprey can i change it before i generate the next cert?

ember osprey
violet pebble
#

thanks!

robust pasture
#

hey there a link to the badges page to share to my linkedin. There is a option to share a badges page when you complete the badge but I need that one as reference.

ember osprey
robust pasture
#

there is a page of badges but you can't click on any of them for a link to share

glass breach
#

Greetings! It would be nice for the stuff to fix our issues about not being recognized as students in the hackfinity. In the emails, they said they would fix our issue and we are waiting! Thank you!

waxen ether
#

Can anyone help me pls:
Do I need to create an account with my university email to access the discount? Or can I access it with my personal email, simply by filling out the details?

ember osprey
waxen ether
ember osprey
west chasmBOT
#
TryHackMe's Email

TryHackMe's support email address.

scenic torrentBOT
#

Gave +1 Rep to @ember osprey (current: #1 - 4024)

neon mirage
#

How do I know if I'm verified student?

autumn latch
# ember osprey What's the problem πŸ™‚ ?

The issues seems to be that I don't receive an internal ip address when connecting to the VPN, st least it's not showing in the access page and on my machine I just see a subnet x.x.x.0/16

I'm not sure if it's related to what room I am currently doing (havkfinity)

edgy kindle
#

My details have already been updated as per the help article. I selected 'Student' as my occupation and provided the necessary information

However, upon joining the Hackfinity Battle Room, it reflects otherwise :_)

weary spindle
edgy kindle
#

It says: 'This challenge is limited to student teams only. To appear on the Chart and Scoreboard, you need to be part of a team and have a student profile. Read more here'

weary spindle
scenic torrentBOT
#

Gave +1 Rep to @weary spindle (current: #2 - 3536)

gritty yarrow
ember osprey
ember osprey
gritty yarrow
ember osprey
gritty yarrow
#

yes it does

ember osprey
gritty yarrow
#

i will try again, thanks

autumn latch
ember osprey
autumn latch
#

hmm, but my tun interface is showing .0 as well

ember osprey
dreamy oak
#

I have a question I've got a strange problem, because I can't start any machine using open VPN. Is it caused some kind of limit starting machines without attack box?

devout flare
#

Any fix to this?

amber hatch
#

is there a page where i can check all my deployed machines?

#

getting some weird error where when I deploy machines they don't appear at the top of the room

river elm
#

Hello, I accidently submitted a room I am still working on. Can I revoke my submission?

west chasmBOT
river elm
devout flare
amber hatch
scenic torrentBOT
#

Gave +1 Rep to @devout flare (current: #403 - 15)

ember osprey
devout flare
scenic torrentBOT
#

Gave +1 Rep to @ember osprey (current: #1 - 4029)

amber hatch
devout flare
amber hatch
#

I have some machines deployed but I can't access them unless I go to the api link you sent me

#

They don't appear in the room

#

I just need an alternate method to terminate them

devout flare
scenic torrentBOT
#

Gave +1 Rep to @ember osprey (current: #1 - 4031)

paper sable
quick summit
#

Hello,
MY account was hacked and a link was sent to many DMs using my account. Even though I wasnt using discord at that time and I have enabled my authFactors and all. And this is the second time the same thing happened to me. Anyone know how can I resolve this?

modest jackal
#

Hi! I'm new on Discord, and new to Tryhackme. I'm looking for some beginner level help with the "Operating System Security" room. Overwhelmed and really wanting to learn. Can anyone help, please?

median wind
#

Hello, I have a problem in connecting to openvpn

ionic gust
#

Hello Sir, today I completed a pre-security course, but I missed updating my full name before the certificate was generated. Can you help me update the name? After the update, the certificate number is not reflecting. Please assist me Certificate no :THM-NQG0JKRNPV url:https://tryhackme.com/certificate/THM-NQG0JKRNPV

ivory pulsar
#

Why cant you see what place your team is

#

or how much points the team has

ember osprey
ember osprey
ember osprey
ember osprey
median wind
# ember osprey Which problem ?

I write the command and it does not connect
I tried changing regions and regenerating configurations and downloading them again, it does not work
it gives me this
TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
2025-03-18 11:53:18 TLS Error: TLS handshake failed

ember osprey
modest jackal
scenic torrentBOT
#

Gave +1 Rep to @ember osprey (current: #1 - 4034)

fluid ember
#

openvpn does not work??!!

#

it has always worked but today it does not work

ember osprey
tardy hinge
#

I'm stuck on the question What utility does CVE-2024-3094 refer to? Everyone says it is xs but no matter how i enter xs it is wrong?

faint pollen
#

Hello, I have a question regarding SAL-1 cerificate for BTL1/CySa+ Holders. In the questionaire you are asked for an e-mail. Will the certificate be bound to this e-mail or would a new THM account be created for that e-mail if it doesn't exist already?

#

Excuse me for asking here but I haven't found a better channel for that kind of question

tough river
#

The SAL1 exam kicked me out of the analyst VM and is asking for a login

#

I don't know what to do

#

Have like 40 minutes left

little pewter
#

Hi there, I'm getting some DNS issues in order to start with Active Directory breach scenario. What's the best way to proceed?

quiet ruin
rustic snow
#

any admin how do i get role for my level like 0xC

west chasmBOT
buoyant falcon
#

Hi, i can not start the Network in "CI/CD and Build Security". It say "Uh-no! Failed to start the Network!"

scenic torrentBOT
#

Gave +1 Rep to @bronze vale (current: #6 - 1539)

bronze vale
#

What's the issue?

bronze vale
#

You need to refresh your client, this is an issue with your cache

vague breach
#

I'm trying to login to my THM account after many months and it's saying "something went wrong, please try again" can someone please help me with this

ember osprey
west chasmBOT
#
TryHackMe's Email

TryHackMe's support email address.

vague breach
#

I sent a message via Contact Us page, will try mailing through this mail ID. thank you

ember osprey
ember osprey
ember osprey
ember osprey
ember osprey
west chasmBOT
#
TryHackMe's Email

TryHackMe's support email address.

ember osprey
#

What is the problem πŸ™‚ ?

sour thorn
#

I'm having trouble getting one of my newly built kali machines on the THM network

#

Can someone help?

wild merlin
ember osprey
#

You need to unlink your old account first

ember osprey
sour thorn
#

I'm connected via openvpn

#

When I boot, it gets a 10.0.2.15, no matter what I do. I could be connected to OpenVPN or not. When I'm not connected to openVPN it should be getting an address from my router... when I am connected it should get an internal THM ip address correct?

#

point is that it's got an address of 10.0.2.15 and I can't get it to change to an address where I can ping one of the host machines

ember osprey
#

Yeah but token is still tied to it i think

sour thorn
#

there's no tun0 that I see

ember osprey
sour thorn
ember osprey
#

Admin can unlink your account

#

We will try to reach out to someone πŸ™‚

wild merlin
ember osprey
#

Hey @bronze vale sorry for the ping but can you help us with this issue πŸ™‚

ember osprey
scenic torrentBOT
#

Gave +1 Rep to @bronze vale (current: #6 - 1540)

ember osprey
#

Try again now πŸ™‚

wild merlin
#

jabba to the rescue πŸ₯³

sour thorn
#

Do you mean this:

hard quarry
#

hi i need help

ember osprey
sour thorn
#

it won't ping the server I need to connect to though

ember osprey
ember osprey
sour thorn
#

10.2.38.36

hard quarry
# ember osprey Hi , what's the problem πŸ™‚ ?

hey, so bassically im on the "Subdomain Enumeration" Path and it has asked me to use ffuf to find a subdomain and i used it but it came back with really diverse data ranges and i cant pick out one to use for the next command

ember osprey
sour thorn
ember osprey
sour thorn
#

should windows OpenVPN be off?

hard quarry
#

@ember osprey

ember osprey
ember osprey
hard quarry
#

@ember osprey ^

ember osprey
hard quarry
ember osprey
sour thorn
#

I stopped openvpn on winders and redid the openvpn on the kali side

ember osprey
sour thorn
#

flag{connection_verified}

ember osprey
sour thorn
#

yes

#

I can't ping the target box

ember osprey
sour thorn
#

10.10.104.163

#

maybe I'm not supposed to?

ember osprey
sour thorn
#

I don't wanna say now because I'm embarrased... lol

#

Logs Fundamentals, task Web Server Access Logs Analysis

#

at least we solved my connection issues

ember osprey
sour thorn
#

I couldn't before but I can now πŸ™‚

#

Now I know how to do OpenVPN and Kali properly

buoyant falcon
scenic torrentBOT
#

Gave +1 Rep to @ember osprey (current: #1 - 4041)

thorn portal
#

@ember osprey i think wreath might be down. Not pinging on my VPN or attackbox

ember osprey
thorn portal
#

yes

#

i switched to attackbox and its still not working. i loaded the attackbox from the page

#

i can reach 10.10.10.10

west chasmBOT
summer matrix
#

2025-03-19 04:04:54 Note: --cipher is not set. OpenVPN versions before 2.5 defaulted to BF-CBC as fallback when cipher negotiation failed in this case. If you need this fallback please add '--data-ciphers-fallback BF-CBC' to your configuration and/or add BF-CBC to --data-ciphers.
2025-03-19 04:04:54 Note: cipher 'AES-256-CBC' in --data-ciphers is not supported by ovpn-dco, disabling data channel offload.

I encountered this error while trying to connect via openVPN. How to solve it?

thorn portal
ember osprey
thorn portal
#

if someone could vote for a reset on wreath id greatly appreciate it πŸ™ƒ

ember osprey
summer matrix
thorn portal
#

are you positive youre using the NEW VPN file

ember osprey
summer matrix
#

i am from Egypt yes

#

What is the problem?

ember osprey
summer matrix
#

how come two days ago i was connected via openvpn and i usually do it

#

this is the first time i encountered this issue

ember osprey
summer matrix
#

Is there anything I can do to solve this issue?

ember osprey
summer matrix
#

Thank you!

cunning garnet
#

i have a question in regards to hackfinity but not sure if its ok to ask here though.

cunning garnet
#

its about one of the rooms we got today for the competition

#

is it ok to ask in private chat?

ember osprey
cunning garnet
#

its not a hint its about availability

ember osprey
sour thorn
#

+rep @ember osprey

scenic torrentBOT
#

Gave +1 Rep to @ember osprey (current: #1 - 4046)

sour thorn
#

thanks kgb for helping me earlier

ember osprey
frank zealot
#

Hey! Were you able to make the payment?

clear totem
clear totem
frank zealot
#

It’s says the card has declined I’ve tried multiple cards but still got nothing

#

What worked for you?

drifting siren
#

hey guys, I am working on one of the challenges ctf's named lookup. I ran the nmap saw that port 80 was open, but when it try to access the webpage at http://10.10.46.191 (with or without :80) it shows its having trouble finding the site. I notice DNS does change it to lookup.thm, but it doesn't connect.

I have tried using the vpn from my kali machine and tried from the attack box and it show the same thing. I think something might be broken with this challenge. Just wanted to let you know

drifting siren
#

oh yeah, give me a few minutes I terminated the machine ill boot it back up and send some over.

#

This is what it shows when on the attackbox and the vpn. I am able to run ping and nmap and it shows positive results. I also tried in a different browser and it shows the site can not be reached.

ember osprey
drifting siren
#

hmmm no I havent. ill do that now.

#

that worked! thanks for the help!

#

do I have to do that for every machine?

ember osprey
drifting siren
#

understood, thank you much!

thick shore
#

So, I want to create a workspace so me and my friends can participate in HackfinityBattle, but my /workspaces is blank and it doesn't allow me to make a team. In my settings page where I have inserted my university's status I don't remember verifying an email when setting it up and I don't see an option to do so now. Can anyone help me?

unborn fable
#

the room I am in says there supposed to be the loki tool in the the Tools folder but its not there, should i install it instead on the THM machine?

thick shore
median wind
ivory spruce
median wind
ivory spruce
twin olive
#

I generated a new VPN file and started it using sudo openvpn vpnname command. It connected successfully to the network and curl 10.10.10.10/whoami replies back with correct ip.

However when I start a machine in a room that has a port 80 open, It is just stuck on loading the site. So, websites to attack are not opening.

median wind
ivory spruce
ember osprey
#

There's nothing THM can do here

ivory spruce
median wind
twin olive
unborn fable
ember osprey
ember osprey
ember osprey
median wind
scenic torrentBOT
#

Gave +1 Rep to @ember osprey (current: #1 - 4055)

median wind
#

How to verify myself im the server ?

ivory spruce
#

You can still use the Attackbox though you may encounter some latency.

ember osprey
west chasmBOT
twin olive
ember osprey
#

+rep @ivory spruce

scenic torrentBOT
#

Gave +1 Rep to @ivory spruce (current: #12 - 787)

twin olive
twin olive
ember osprey
twin olive
ember osprey
twin olive
twin olive
ivory spruce
ember osprey
twin olive
ember osprey
twin olive
ember osprey
twin olive
ember osprey
twin olive
#

Still stuck and same for accessing through the browser

ember osprey
twin olive
ember osprey
placid ingot
#

Is it me or El Bandito is working pretty bad? (I'm working from AttackBox)
A lot of times enumeration does not return anything or only some endpoints
If I open elbandito.thm:80 it says "The connection was reset"
8080 is working and I've managed to craft the request to get the response 101, but a lot of times it ends up (the same request) in 502 bad gateway.
I've to terminate and restart it to try again, until it gets stuck again.

I've also found a video where on :80 and :631 there is content. I get only "Connection reset" and "Bad request".
It's three days that I'm trying to do it and restarting it a lot of times, so it's not a one-time thing.
Anyone else have experienced this?

pure wharf
#

Anyone having login issues to the site? Login page is in an endless loop of reloading. Tried it on two different devices and two different browsers.

exotic temple
deep pebble
#

Is there a way to see how long you have left until the next level on your profile?

ember osprey
deep pebble
ember osprey
deep pebble
ember osprey
scenic torrentBOT
#

Gave +1 Rep to @deep pebble (current: #463 - 13)

gusty flame
#

Better path: learn or challenge writeups for ctfs?

pure wharf
deep pebble
# ember osprey Thanks πŸ™‚

Yes, but it only shows which levels are available and how many points are required. Not how many points I have right now. I'm at 0x6 and it requires 1500 points, and the next one 2000, but I want to know exactly how long I have left until the next one.. Maybe I'm stupid or something, but I really don't see the information I'm looking for..

scarlet pawn
#

Any helper or support staff here

deep pebble
deep pebble
ember osprey
deep pebble
pure wharf
scarlet pawn
#

Guys I am facing issues while buying premium

ember osprey
west chasmBOT
#
TryHackMe's Email

TryHackMe's support email address.

blazing plover
#

Can't login, looks like a cloudflare loop. 😦

pure wharf
#

Support responded to me via email and said they are aware of the issue and hope to have it solved soon.

vague breach
random geyser
#

is there student discount for yearly subscription?

thick gulch
#

Is anyone else having an issue with their openvpn connecting, able to ping 10.10.10.10 and access the room task, and then unable to ping 10.10.10.10/room machine while still connected to the vpn?

ember osprey
ember osprey
thick gulch
ember osprey
thick gulch
# ember osprey it is 10.10.10.10/whoami

did you just try and reset my connection? it reconnected for a second and then dropped pings again? I've tried switching VPN servers as well as starting the VPN connection from my host OS instead of the VM.

ember osprey
#

Don't use vpn on host os

#

only on vm

thick gulch
#

I only tried that for troubleshooting, I normally use the VM for VPN

thick gulch
devout flare
#

Is the site down or some I completed 2 rooms it doesn't show points nor it counts my answers?
But it does shows on the activity

#

Linux PrivEsc Arena
Does this room gives 0 points? I don't think so

karmic sequoia
#

i need help, i have error, that`s i can deploy only 2 machines, but i have not any deployed machines

west chasmBOT
devout flare
karmic sequoia
scenic torrentBOT
#

Gave +1 Rep to @devout flare (current: #385 - 16)

naive dust
#

When I turn on my openvpn everything besides the machine stops loading, any idea how to fix this

regal ermine
#

can anyone help to figure it out what is the answere in red teaming engagement task3
What is the first access type mentioned in the document?
i tried but could't get it ?

late gull
#

Are there issues with the site tracking activity at present? It's showing I've answered 0 questions today. It done the same yesterday but I assumed team answers via the hackfinity weren't counting. Today it isn't registering I've answered any even outside of that, plus the yearly activity is showing far too many events the past few days. Don't want to lose my streak πŸ‘€

dull cradle
earnest wadi
#

Hello, anyone of tryhackme's customer support?

little pewter
ember osprey
west chasmBOT
#
TryHackMe's Email

TryHackMe's support email address.

ember osprey
fervent surge
#

I have sent an email but my team (Cookies Blue Team) are all registered as students (me being verified .edu, two having the student discount, and the final telling and screenshotting him following the guide) but we do not display on the leader board and I get a pop-up that says about needing to be students to qualify for the leader board.

Any fast help would be appreciated with this :)

late gull
devout flare
#

The pop up for streaks did came for me so I would say your streaks are safe if you actually answered any question

digital kraken
#

got some problem with uploading a picture to our team (I'm the owner of the team), what can the cause be, i tried with so many different sizes and all the supported formats.. still nothing.

timid obsidian
#

My VPN configuration pack is returning 500

foggy granite
knotty sinew
#

is it fix ? cause I have the same issie

analog rose
#

My team score is not showing up in the hackfinity battle on the scoreboard. Is this normal?

digital kraken
crude summit
#

I'm having some problems connecting to the VMs

#

Don't know if is a VPN problem or what

#

ok nvm

clever lynx
#

hi i just completed a room which has 41 questions but none of them got added in my dashboard as answered questions i tried f5 , ctrl+R but it's just the same

#

althought they get added as activity in my activity tracker i tried with another room but the same problem keeps happening

#

my email is verified btw and i'm not a premuim user

clever lynx
#

it's probably a programmer forgot to center a div

clever granite
#

hello, i need help i have a premium account but i cant connect to EU VIP 1 and 2 openvpn i am only able to connect to regular

analog rose
scenic torrentBOT
#

Gave +1 Rep to @digital kraken (current: #2756 - 1)

jolly elm
#

hello, I'm trying to continue my DevSecOps path and when go into the "CI/CD and Build Security" room it starts with 4 'tips' windows. The 4th one renders off the screen and I can't acknowledge. Any ideas how to fix that?

ember osprey
ember osprey
timid obsidian
scenic torrentBOT
#

Gave +1 Rep to @ember osprey (current: #1 - 4071)

clever granite
scenic torrentBOT
#

Gave +1 Rep to @ember osprey (current: #1 - 4073)

calm valley
#

Hello, I am not able to join the room please help!

ember osprey
ember osprey
calm valley
#

When clicking on join the room button it doesn't do anything

ember osprey
calm valley
#

tried it but no result

lime path
ember osprey
fallen cave
#

Hey all... I just wanted to ask, if anyone is facing any such issues like me?

So, whenever I am using my Kali with the Openvpn connected to maybe to the server of TryHackMe while solving something, at a irregular internal of time, the connection seems to be going off, I mean the VPN stays connected itself, but then I can't access the machine or be able to intact with the web application that I was interacting of that room, so, today, I was recording a video as a part of my YouTube of the Robots room, and it really became too much frustrating to keep refreshing my Kali's network adaptor (basically to dis-connect and connect back) and also to kill and conenct back to the VPN file to be be able to continue what I am doing. I have had this since a week, but then I was thinking that is due to my ISP or my windows acting weird or maybe Kali requires an update.... but today, I did everything before I clicked on the record button, I restarted my router, restarted my laptop, updated my Windows, update my Kali and everything, I even checked the DNS Setting of my router, it is set the default one which ISP uses

Now, doing some troubleshooting, I see that this issue is only in my Kali, like the Network seems to be stable in my other computers or even this host computer, I am able to stream, I am able to attend meetings and all those things without any such issues, so I think no issues with the ISP or router..... is it with the OpenVPN? ha I also tried regenerating a new file and then tried with that also..... so... yeah, I am stuck here with this.... can anyone guide me, help or any thing like that?

eager raptor
#

not sure where you live or what openvpn profile you're using but you could try another location. there are multiple options to download. some work for me, some don't. worth a shot perhaps πŸ™‚

dapper slate
#

hallo I'm beginner

tough crater
#

Hi, were you able to solve the issue?

tough crater
placid ingot
#

Excuse me guys, but... No one else is facing the issue with El Bandito on :80?
I've tried from the attack box and also through the VPN, I've waited far more than 5 minutes, but it's not working. It always ends up with "The connection was reset", while I should face the page "nothing to see here".
How am I supposed to complete the room?
I have access only to :8080 and I've already got that flag.
Any advice?

Also the website isn't getting my answers. Honestly I'd like to not lose my streak.

ember osprey
ember osprey
ember osprey
placid ingot
# ember osprey It worked ok for me

Maybe there's something else that's not working properly.
Another issue is that in yearly activity is recording my answers, but not in the graph on the dashboard. For this I've already opened a ticket.

brave owl
ember osprey
brave owl
#

I was replying to him @tough crater

rocky fog
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I think dashboards weekly questions widget may be broken. It shows 0 questions answered today, while the yearly activity shows 6... :S

scarlet heart
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Just completed a room and it told me the points for it, but not been added to the total and is also showing no questions answered today.

placid ingot
scarlet heart
ember osprey
ocean tree
#

Hey everyone,

Hope you're all doing great! I noticed a weirdly rendered picture in the room at https://tryhackme.com/room/btredlinejoxr3d, and I thought I'd bring it to your attention. If you get a chance, could you take a look? I'd really appreciate it!

TryHackMe

TryHackMe is a free online platform for learning cyber security, using hands-on exercises and labs, all through your browser!

ember osprey
umbral hamlet
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I can't renew my subscription it just loops me back from manage-account to why-subscribe page

#

what can I do?

ember osprey
west chasmBOT
#
TryHackMe's Email

TryHackMe's support email address.

queen flax
#

anyone has a problem with attack box? it's working really slow

ember osprey
fallen cave
west chasmBOT
fallen cave
ember osprey
fallen cave
#

I am from India

ember osprey
fallen cave
#

Yeah, I use IN-Regular 1

fallen cave
scenic torrentBOT
#

Gave +1 Rep to @ember osprey (current: #1 - 4089)

ember osprey
fallen cave
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Sure!!!!

#

Thank you 😊

sweet forum
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Wireshark101 -- HTTP traffic --(Looking at the data stream what is the full request URI from packet 18?) the answer I found is not working?

tiny mica
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i remember this was tricky had to do some tweaking

sweet forum
#

I am trying to send the screenshot it won't let me do it

ivory pulsar
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When switching to VM i cant paste my clipboard god why

ember osprey
ivory pulsar
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thanks

ivory pulsar
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thanks brother

restive nexus
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does anyone knoww hy my tryhackme keeps becomin a white screen all of a sudden?

#

especially when i input an answer or when i finish a room

tired aurora
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Is anyone else having issues with answering questions and them not being counted? My streak hasn’t gone up despite me answering several questions. I’ve reported it but wondered if it was just me?

ember osprey
topaz crescent
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@ember osprey can i manually renew my subscription?

ember osprey