#š-galaxy-chat
1 messages Ā· Page 1123 of 1
ok, i have to say, while i'm enjoying the game for the most part, in the short time i've been playing, their tech support sucks... I have contacted them 2 or 3 times, for similar issues, and 2 or 3 times now, I get no response after "thanks for confirming. I'm going to put you in touch with a member of our team to assist you."\
Well, you did it in the worst time you could š
The whole engine is busted, tires stolen and no gasoline
you probably know why it got hit with the auto mod. and trying to get around the auto-mod is not advisable.
I donāt care
yeah, i spent pioneers crest, to get the rare armada cores to try and take my armada control center to 40... it took the crests, and i got nothing...
š exactly what i said, then they muted me for 3days lmao
and it is a nightmare trying to get those dang crests
Someone who does not care... Are you from Cleveland? 
Done with this forever broken game and the mods who think they know better
ya refines just sitting there after the pull
where can i see incursion status for US servers
ok, i've vented, now i'm going to bed, have a good night all
lag with items from transogen refinery
This lag is horrible
None of my pulls are giving me anything.
And then you click it again and it says itās already claimed š
<@&509690795536941056> is anyone has issues getting the incursion coin in event store to work when buying, pulls are not working
The pulls are reducing credits but item not showing up
Scoped again.
Donāt buy anything from the store bc even cash isnāt working
I say-a ālag, lag, lag-a lag, lag, lag
Same here. Time to open a ticket. 7.5k coins down the drain. Scopely as always making everything worse
sure it did, it worked, scopay got your money
my pulls have been broken for 20-30 mins now
Not able to collect anything
people still spending on this game, thought pattern recognition would kick in by now, but hey, your money to toss
thatās right it is š but think iām just gonna do a chargeback⦠theyāve given me enough time to change my mind and i didnāt get what i paid for soooo š¤·āāļø
when I start EQ Legends in July, I'll keep checking on STFC daily, do refines etc, just to remind myself why I left for a game that has a proven track record
Is there going to be an announcement about it in game as if its not going to inventory its going to upset players economy
Even the event progress isnāt totalling up
Especially when thereās no reason for it to happen like whoās messing with stuff just to break claims? Lol
I swear Iām gonna put up a 30 day
spent insurions rewards are not showing up. been waiting about 10 mins and did a reset
Every time I go into the event store and claim something it is freezing. I don't get the item AND it takes the currency!
It's locking my game AND stealing my currency.
Might need some maintenance. Nothing is scoring
Lost a whole bunch of stuff with this oh but it sure took the currency left me with nothing in-hand
Youāll never believe this, but the game is broken again. š
Same, 5550 incursion coins GONE
All my chests aren't being rewarded
Just hope there backing up š«¤
So it's everyone experiencing this?? Oh boy
š¤Ŗ
All pulls are broken. Faction stores, Refinery, Event stores. Nothing is paying out. <@&509690795536941056>
Should have bought the āclaim rewardsā prime
š youād still be waiting
it's the weekend gotta wake up the <@&509691205798592532> to get the emergency contact but I think they are all sleeping too
Heads in the sand
CMs come on, we'll all get put in slow mode, because that's easier than fixing the problem
Oh hey, I know you! š¤£
Trying to open a ticket up I swear is a nightmare
š© š© š© š© š© š© š© I start my day looking on stfc discord to see is there any bugs. There was nothing. And bummm I was one of the first to experience stealing refineries.
Incursions ending BROKE ALL OF THE STORE CLAIMS!!!
Where's My syn rep Scopely?
Everyone's stuff is being lost in the void.
lol, this is the kind of stuff that has pushed players away, keep it up
The solution to this glitch is the same as the solution to all the glitches. Donāt spend anything until itās fixed.
Damn you. Always have a hard time finding GIFs of old movies like that one
to late @slim jay š
I lost not too much:
- All daily building resources gifts
- All daily ship resources gifts
- 195k G6 epic solo armada credit
- 20 chronometric particles
- 262500 syndicate xp from daily claim
- Botany Bay mastery rewards
- Voyager daily mastery rewards
- Mantis daily mastery rewards
- Meridian daily mastery rewards
- Franklin daily mastery rewards
- Dvor daily mastery rewards
- Feesha daily mastery rewards
- Vidar daily mastery rewards
- Franklin-A daily mastery rewards
- Amalgam daily mastery rewards
- Monaveen daily mastery rewards
- Vidar Talios daily mastery rewards
the rest is not worth to mention.
welp usa. is now definally sleeping. the fix it later š¤£
I would definitely hold off purchasing anything from the online store. Just incase it also is experiencing lost purchases.
Holiday weekend, staff will be back Tuesday.
Bed time tradgity - Scopley
You mean they will turn on AI next week?
i mean its scopely. always bedtime there no ? š¤
can confirm it is
Not a player beneficial bug, it will be fixed never
finished treasury,cashed in rods to open, rods gone cant open treasury
Oh dear. That's a costly one
That's a big one. Huge.
just remember to send ticket when claims come in or silly post
to soon now. maybe wait a week too
Have you considered submitting a few support tickets and providing screenshots for all of the above alleged loses? Maybe also provide contact info for some witnesses?
Yep - same on S45, after collecting Incursion Items, nothing else registering (clears and resets timers, but no items)
Tried Clear Cache & Restart - Nopeā¦
Holding off on collecting the rest of my Dailies
Yeah Iād ticket it but the treasury will be gone before Scopley responds
Half an hour new daily goals will start I suggest do not claim those.
and some are still trying to buy packs....i just call that, natural selection
They need that recruitment event back. This happening is what brings the smart ones back into the fold
Well they didnāt need that money
claim can be just delayed :p maybe it comes in maybe not. figure it out yourself the say allot š (rods the give back even if you didnt spend it on last one) your safe
Incursion store is broken. Items dont go to inventory
And what would I do with a Support ticket without support?
Only problem is for most you donāt expect to lose your stuff so taking pre screenshots of the before isnt always done
imagine having a 5 billion dollar dumpster fire?
How does one provide screenshots of a reward not paying out?
in the past that was resolved with a restart... now even after restarting the game, the rewards don't register
Scopley devs. At this moment
because its not fixed. and the napping
Why am i getting screwed out of all my claims or anything I get from event store??
Is Scopley based in India? Cause this game seems like a scam
Think someone already said it, years of complaining! But weāre still here š
I am spending currency and getting nothing, WTF
I doubt that very much
Can't wait to accept the comp chest that doesn't have even the half of the value lost.
Took all my trophies and gave me nothing!
Scoply and Digit employees should be turned into 40k servitors and forced to fix this game.
More like this
Level 71 and I'm basically on 'maintenance' mode come July when I go to EQ Legends, I won't miss this game, the lag, the bugs, the toxic chat, the pay to play model, at all
All my incursions currency and trophies were spend and I got nothing, same with a bunch of other claims.. WTF
Iāve had so many of my players go for the same reasons
my rewards must have got stuck in the tubes
we call that we addicted
Ughh thereās always something
Yep, I can fully admit this game caused me to lose all sense of reason and thinking, and dive into a total lack of impulse control. That has now been corrected.
Freaking incompetent clowns.. It's the same content every month.. Figure it out
love that š¤£. most off us use the thing. we here for the people. (clan)
Compensation chests better be good this timeš
It's ok all, they're sorry
Yup. Add to that joy, not getting refinery turn-ins, including two tokens to get to the academy drones. Sigh.
I lost a ton of stuff, primortial plasma, all the incursions currency, incursions trophy, a bunch of refinary claims etc..
So, refinery and faction stores remove credits and resources but give no items .....
Yup. 5th reload. It's no use. I quit. Again. I quit last week as well.
Donāt worry guys, Iām sure all refinery requests have been submitted to the backend database and you know they have backups
want mine ? have 20 + š¤£
but wait till fixed
The problem is they need to listen to the players and stop creating contentā¦ā¦.
Fix the issues.
In fact give everyone a free 30 day shield, or is that broken too?
lol
Servers must be either lagging or crashing after this run of incursions⦠nothing actually being rewarded⦠no pulls or claims working either⦠help! <@&509690795536941056>
no point to hit them (only 15 for event) and saved up when the building is high eneugh to actually farm it @round sonnet (sad the fixed that fast)
I've been playing games for 25 years now, and companies are always releasing new content instead of fixing the existing broken content.
One of my friends once said, "When am I going to see patch notes that just say, 'FIXED BUGS'?!"
Never
Exactly. He said that in our first game, and I've been waiting 25 years to see those patch notes.
Opening a Tribbleshooting Ticket, if they ever connect me⦠Just to pile on and make sure they know itās jacked
<@&509690795536941056> What's the story here?!?!?!
Canāt claim refinery or chests. Old servers full of dead players must be getting raided hard in incursions to cause this much lag
who is ready for next arcfall to break more things?
Revs video gives me a 0.00000000000000001% hope
Problem is with the game base code, so, everything they add, every arc, inherits the problem. They can make some tweaks to have it appear the problem is fixed by making in arc adjustements, but the fundamental problem, no, will never be fixed.
After Thurs part two of acedeny they are pausing all new content
Yeah. Itās a mess, but Iāll power through these events to get the loot. Itāll replenish soon enough and I donāt go there unless thereās a specific event.
Back in the 1990's when all games were on disks and CD-ROMS you could log on to the Internet and download the patches; back then they actually DID fix the bugs.
Not anymore.
Iād call their staff clowns but Iād be insulting the circus
oh, cash purchases are broken, too? At least now we know it'll get fixed fast.
Watch rev deuce vid , Mr Stewart who is over Conner and runs several games for scopley is pausing alll new content
I like how the crew pushed themselves out of their chairs, and the camera angle was rotated slightly hahah, classic 'special effects' when you have no budget, but can still make a great show. This game however....I don't think all the King's men and all the King's horses can put together again.
My selkie just got blowed up so disruptors still work
Faction store broken, cash purchases are broken, refinery is broken, last update was a winner
But if it was opc was the opc gotten
It said I lost it so probably tho it would be funny if not
I'd say it wasnt
Is anyone on duty?
@atomic notch
@silver parcel
Just think, if it was the other way around and we got the items but the currency wasn't being removed we would already be in emergancy maitience and a fix would already be worked on. but since it hurts us its just a fix it eventually. and hope we forget what we are suposed to have
It broken again
very
Again?
Lately you had to open 2 of anything just to recieve the previous opening. Now today a suprise when nothing is rewarded for opening.
It's 4:45am UK time so you definitely won't get the European group
Always a good start to the day when you spend 100 tokens to activate a loot exocomp, the game takes your loot but the exocomp does not activate
Redeem rewards and not receiving them
Guess the community managers are checked out for the holiday weekend?
Just want some acknowledgment thereās an issue and theyāre working on it !!!?
They are on vacation it looks like
So the game is stealing rewards again. I unlocked the treasury and I got nothing, and g6 armada chest and nothing.
well don't check #š -known-issues then
I got screwed on this too
This reminds me of Easter all over again.
did they really say that?
Guys, there's a tip to almost always confirm if there's someone active right now.
Many people have already tagged the @ of the staff, right?
The fact that this channel is NOT on slow mode after that means that there's nobody home right now.
So, yeah... Better get some sleep.
I reckon I'll rephraae the question-
is no one on duty??
@silver parcel
@atomic notch
Thatā just says about incursions
And every other items that you can redeem
I want my prizes, give me my prizes. I want them I want them.
That is correct. All claims are failing but it also takes your currency.
Yup, holiday weekend, nobody is home
Behold the perfection that is STFC customer support, where customer never wins.
With a community like ours, being a video game developer I'd think twice before working for Scopely, even if they paid great. Just because of the players, I wouldn't do it in a million years; they're all incredibly toxic.
I would like to file a claim that my claim is not claiming therefore comp chest please.
Yes I'm getting agitated further. Every minute I wait.
Holiday? Which one?
scopely is in cali 9pm.
if dublin studio still develop it its 5am :p
You CANNOT be blaming the players for this
Punishment for when we did the same to Scopely? Will they rollback for us? Doubtful
evergreen
Spend
Think about it, could you develop a game like this? Not even in your wildest dreams.
Donāt you mean donāt spend anything
<@&509691205798592532> Has the issue been raised?
Itās all broken
I can, as a developer
mods and cm's are gone for the holiday
<@&509690795536941056> Has the issue been raised?
LOL, nope. This is on them
was superior
deja vue
Moderaters are sleeping
I hope to never play a game you make then if you blame the players when something you developped goes wrong, and the players voice their concern
we aint even got slow mode, that speaks volumes
Oh look, a whale didnāt shield and we lost, old rules were bad
game broke... stole my depot tokens i won from incursions and didnt give me my 4 pic hugh shards lmfao
that drool really kicks in when you are in your late 50s
They think that by paying for paid packages, it makes them the owners and lords.
And it's not like that
mods don't even care enough to turn on slow mode
Support responded to my ticket, they say they are aware and working on it⦠Blah blah blah
I predict, a slow mode, will be kicked in, soon. That's the fix.
the sleep too š
They aren't even here, they are on vacation
Go an play another Game, scopely developer this one, the bettwr than they can
Excuses excuses
Pulls broken in incursion, faction store and refineries now
With bugs yeah, but nothing in the life is perfect
Can we just start emailing our customer support tickets to that scopes SVP from @revdeuceās video?
this should be pinned indefinitely
I'm in 1st place for damage dealer. Looks like it's going to stay this way. Hahaaha.
This isn't bugs, this is incompentence and zero regard for the players
One of your relatives was on starfleet academy or the remake of Disney Sleeping Beauty right? The ones that blame the...audience?
no mods, no cm's, post memes
I was just about to start the sheep event too
Me waiting anxiously hoping that one of these are an <@&509691205798592532> or <@&509690795536941056>
We are not everything to them, they are everything to us, you're wrong
<@&509691205798592532> we know y'all can see us šš
You enjoy the game they created, not the other way around.
They don't care, they are checked out
"JuST gO pLaY AnoTheR GaMe" lmao when I pay money to this game I expect it to work, when it doesn't yes I get upset, I dont go "Oh well this game isnt working lets just go find another one, I like this game and hate how it is, its very selfish of you to not care about your paying customers and tell them to go find a different game"
"If we don't turn on slow mode, they won't know we're online"
Someone should go wake them up or something. Lol
š i know for a fact arsenic is snooping
Wrong, most are in STFC because of a: the community, especially within the alliance b: addiction, a psychological condition c: too much time and $ invested to easily walk away even though staying is painful
What they responded in Tribbleshooting Chat:
Hello Commander!
Thanks for writing in. We are already aware of this issue where players are not getting the items from their purchases or chest claims. Our team is actively investigating the matter, and we'll be posting an update on our official Discord channel at https://discord.gg/stfc, so please stay tuned.
We appreciate your continued support and patience while we get this sorted out for everyone. If you have any other concerns or questions in the meantime, please feel free to reach out. Live long and prosper! š
It's your problem, not Scopely's. You spend your money on their game; they don't have to justify themselves to you. Just give you the package you bought, and that's it. If they want, they can shut down the game tomorrow.
You might be missing some $$$ from that sign
"If they want, they can shut down the game tomorrow." We could only be so lucky..
EU laws say differently
Wrong, there is such a thing as a contract when you buy something, that a: the money/currency is valid and not illegal and b: the service or product received is as advertised. Keep trying, you keep failing.
Awful take
Day after day, love turns grey, like the skin of a dying man
nuke the server!
beginning to think rigoberto is the new ceo they brought in
Must be a scopely plant⦠Connor is this you? š¤£
Give us all the ship of our choosing. In return we will allow scopley to close game for 30 days extreme maintenance?
Okay, I'm not going to waste my time with you guys. You're not buying anything physical or a license for anything. Stay in your imaginary world with imaginary laws.
I want my rewards. Took months to save those desealing rods
Great, bye! Don't let the door hit your ass on the way out.
I was thinking the same thing, who is this and why is he defending Scopely? A troll? A Scopely employee's kid? Something not adding up.
Ill show you to the door, make stupid arguments win stupid prizes
you are buying services rendered you dodo.. as of this moment that service is clearly not being rendered
ok...that answers my question already.....server are a little laggy today?
I just love how Scopely screws up simply by ending an event at its designated time. lol
Just look at their words, they're just keyboard warriors, no arguments whatsoever.
I thought that the game was hosted in an Arab country. I recall people making jokes on Easter about how the bombardments there could affect the game's performance.
Incoming compensation package
imagine you pay for a massage and they only give you one stroke.. thats what scopely is doing ššš
You said you would be leaving, are you having problems finding the door?
I argued with you the whole time LMAO, you were the one who ran and said "I cant take it anymore"
bro lacks the brain to find it š
Cristal generation, where to find? In #š-galaxy-chat xD
Are you one of those Americans who think thw world outside of the US doesnāt exist therefore their laws are āimaginaryā laws?
not entirely sure, but wouldn't be surprised
If I return to my server, will I actually be returned?? Or should I wait for the new fix. Which was needed 30 mins ago
So i take it claims, chests, all the stuff is lagged/broken again this morning ? š
Don't throw him in with us.
U keep it
@everyone All the gift claims are broken again. Do not spend anything.
if you're lucky you'll be in both servers at the same time ššš
Its not my fault that "I made a game wait for them to buy it then push out bad updates because its there fault they bought it"
Could someone buy a 200 dollar pack please. I want to test something.
Game's stuck
Got multilpe alliance members can redeem incursion tokens smh
Hey guy, You can tell me where is Tanzania? It's a rhetorical question.
I would not even use monopoly money on this
But what about Monopoly Go money!?!?
I forgot, this company owns an online monopoly game...sigh...I meant the real game, the board game, and the fake paper currency. No idea who would want to play a pay to win monopoly game online......but hey, people bought pet rocks in the 70s
you guys have internet there now šš kudos
The question is, did I actually get the chest loot or not?? Only Scopely knows, and theyāre not talking!!!
soon the can scam out pokemon go players too š
Finally had some free time to play tonight. Guess itās royal match. š¤£
š that dumb game raking in Billions of dollars
Itās a Royal something!!
I got enough stuff for a bulding upgrade from the incursions store and enough for a ship upgrade from a refine and neither has enough
kinda makes me wanna badly code a game
lot of people in this generation and previous generation that have all that unworked for inheritence money to spend
wonder if faction store and daily rewards are broken too
Nope, you didnt. Dont claim anything. It takes your currency but you receive nothing
tested, broken
Faction Store is.
Chatgpt would code better than these clowns
They don't know, trust me.
Probably they are too busy watching that stripper wagging her tailfeathers and throwing what was once your money towards her.
I did verified it earlier.
okay so aside from milestones, nothing is working 
not receiving the item at all after a purchase
vibe code ai / or if you want to code someting still zero coding (with help off tools ai and pre made code. and small lines)
What makes you think that it isn't ChatGPT that is coding this game?
Scopely would find a way to mess up the Space Invaders arcade game given the chance.
are milestones working? can anyone confirm
"Opps, we forgot to make sure the enemies take damage when you shoot them"
im already done with the sms and too many nunbers in slb
Not gonna test it to find out lol
Everything is broken
It's counting, at least. If the rewards are being granted, can't confirm.
Stay on the safe side, dont claim anything
loot claims is BROKEN, NOTHING IS REGISTRATING
So normal?
grok would make more sense. consider the last paragon item drama and event text it was like 1942 in germany again
For some reason the daily goals (v) and milestone claims still work
Because the AI are most likely smarter than the hires that work at this company. Their hiring fair is most likely going to a keyboard typing contest
Can't really enjoy the rewards if I can't receive them
Events are scoring but probably not giving your rewards if you claim them
in my bitter hands, I cradle broken scopely, of what was everything....all turned to black, tatooed everything
we should do bets on every update and event.. how many hours till something breaks ššš
not just rewards, any purchse
Do not buy boxes or try to collect rewards.
we would get to rich
i assume scopely gets payed by fixing bugs every 6months a bonus. makes sense why we have so many and the keep return
No mods, no community managers. Just shut the game down and put us out of our misery..
my refines aren't registering in the game. I've reset twice and I still don't see additions to inventory
The emoji or the SNA part š¤
Sounds like anarchy time to me
Unless they're using the free tier model of GPT. Their free-tier is so stupid that it'll eventually try to convince you that the Earth is flat.
if this wasn't a weekend we'd have Slowmode by now š
Say goodbye for those mats /rss
anything you "buy" is not registering. refines, stores, claims
it's not the emoji, it's the SN part. I've used the poo emote a lot hereš
urgh I'll contact support and try my luck
Welp too late.
oh hi Hammy
And why fix bugs when it's easier to give everyone a compensation fund and make everyone happy?
The FB version which is more apt is also barred it seems lol
This game has to die. If we keep supporting it's just going to stay the same. Scopely has proven that they honestly don't care for the player base and the quality of the game. We all just need to leave and let it die.
What did you spend?. We had earlier someone that went wild on FKR currency and lost (for the moment being) 2M FKR currency.
go back to sleep hammy its not to late š
They donāt even care enough to have anyone here responding. š¤£
anyone has issue collecting daily gifts? my 24 hour chest claim is not registered in the daily task?
everyone is
Glad I got my incursion events done earlier now lol
not quite 2m .. but i decided to try everything to see what's still working lol
Yes, that's what everyone talking about.
You have been scopleyed
all claims are broken, all purchases are broken. Support is checked out
sigh, thought only me having a bad day, thanks for the confirmation
Game Broken again oh yeah it's incursion breakage, it's normal
Fouled
Up
Beyond
All
Repair
to make it simple events /dailys works. just claims not :p
Sorry to hear. I hope that they will fix it asap. Till then...
I spent 300 Incursion credits for 3 Titan BPs. I still have 0
scroll up for the last hr lol answer is oh ya
Too late.
I got a reply back to the ticket I opened. The support people processing tickets are at least aware of it. Not that anyone's doing anything about it.
@winged vector how many times you going to spam it ?
How are there no mods or community managers around? This is a joke..
it's a public service announcement
Support People? You write AI in a pretty interesting way.
auto response, they get X number of complaints in and the ticket will just respond with a copy/paste "oh yeah we know"
Are shields working? š
Till the end of times? š¤
Honestly, he's doing more for us than Scopely is doing. So, let him cook.
shields are
this hurts in the feels after they dropped johhny ššš
They just deactivated everyoneās shields, lol
hammy went 1min online and off š best he did ever
I just did my daily refines, nothing is reflecting on my inventory and everything went on cooldown
So I can bet everyone have a problem with inscursion store
Shields are working, they just don't stop anything. Manufactured by Scopely Inc.
Nothing is being credited
update all refinery items and exchanges too
Credit is not in their vocabulary
basically if you need to click it don't work
I am incredibly concerned that stuff like fkr messages are being consumed, but rewards aren't popping up. incursion tokens are being consumed, but I don't know if the exo is being activated. Tried repeatedly to clear cache and restart game, and no change.
It's not Just gifts Don't Do or try to collect anything No recruiting its taking everything and giving nothing
Yeah it's seems to be bad. The Webstore seem to be by it too affected so assume that real money spender will be too receiving nothing.
Can you imagine the madness that it would be if someone found out that the shields are broken too? This place would be twenty times more wild.
oh also buying packs not working šš one dude just lost 100$ , he is not happy
Yup Just got robbed twenty minutes ago
I've already seen at least seven dudes complaining in Bug Reporting.
At this stage of the game, I cannot feel sorry for anyone that spends on this game currently.
SO glad I stopped spending money on this thing
Throw money at this quality product for sure. š¤£
Just shut this trash game down if you can't even bother enough to care to update us.
If that's true, it'll get fixed within 10mins
if what Rev reported is true, it cannot come soon enough.
getting money and not having to give anything in return?? .. scopely gonna take their time šš
I wonder if this game will be used as example how to not make game š
You trust anything that does come out of their mouth by now?.
no one's watching Discord here. They haven't put on Slow Mode
They can't even bother to come to discord anymore apparently. All the mods and community managers are on vacation
that's if the SVP does do what he said tho
I wouldnāt purchase anything just an fyiā¦your not getting what u purchased but it sure does take it away
ohhhh that's a good pointš¤£š¤£š¤£
Zero effort and tons of profit?
can't wait for the 173rd comp chest this week ššš
note the if in my statement.
we're due another 500 moreš
queueing ALL the refinery and faction store claims to add to the lag š
If this goes on much longer Idk it makes it to the stuff Rev reported. You have paying customers getting ghosted and not just f2p, so credit card companies are going to be involved.
Oh and it's Memorial Day weekend...guess this may not get fixed
I'm guessing scopley building has lost total power.
some reffer to monepoly go. i always say to them check out this one š
yup, which is why I said if, not taking it as fact or realiable
Holiday weekend. Intern on duty.
i hope it's not queuing... it'll crash the server
I wonder if scopley paid their bills
If you spent, request an immediate refund from the financial institution that you used to pay, usually you have 48hrs
Nope, they are all checked out already
Apparently, the best thing to do is leave the ships capturing a solo outpost and go to sleep.
This game runs like garbage. I haven't purchased a BP since 2025 because they just won't improve quality of life.
or get 20 more people to spend , take a screenshot.. šand Wham! class action law suit
reckon the loot won't even register too?
In the end, for many I've talked to, this promise is the last straw. fix it or kill it.
the best thing U can do now is just mine lmao
Apparently scopley have been shut down by the fbi. News flash
They are 'immune' to class action, we waived our rights to that in terms of agreement, each action has to be 1 on 1
If they can't even bother to monitor discord during incursions, they clearly don't care about the player base
didn't they "scopely" lose to a class action a few years back
they did
to be fair i prefer it this way, dont have to wait for all the annoying confirmation of the claim windows that i would have to close
but I think they updated their TOS lol
dont know
Those waivers and similar ones that mandate arbitration instead of court are usually overturned, so don't bet against it.
don't think so, this was also brought up in a UK Parliament debate concerning online gaming companies and how unregulated they are, and gaming the legal system by putting an HQ somewhere to maximize their legal defense as well as having us waive rights on terms of agreement
base raiding is still working fine
Still, itās scopley, has to be a bug in there somewhere
Does anyone know why I canāt play STFC ?
there's always loopholes in TOS, just gotta find it
give it time. have a nice weekend all š enjoy the hot weather and extended holiday. just incase note down what you didnt got. incase you miss some later
one case still on going, saying their loot boxes are "predatory gambling mechanics" .. in US and Canada
hopefully they lose and it creates a precedent
it wont. there are way worse games š
Itās why we all addicted to it and canāt walk away from the abuse
belgium netherlands etc tried it. aint working
Just submitted a ticket for a couple of redeems I know didn't work...
That's why they need to just shut this game down and end our suffering. I look forward to the day I try to log in and the servers are gone.
Problem with taking legal action, it costs a lot of $$
guess who has the money, the whales that didn't get their packsš¤£
scope, if cornered, will settle out of court, thus preventing a precedent
dailies r registering at least
that's also true, depends how far people want to go
depends on the country.. law firms here only take cases they can win , so they work for a % of the payout on cases..no cost if you lose
events dailys fine. just not claims. stick to that :p
woohoo..our server won the incursion event..time to go to the incursion store ..............
Cannot/ did not receive rewards from Incursion store, faction daily chests, or daily rewards. Scopely just can't fix anything without breaking everything. Someone is getting fired soon.
They can't do anything at the current moment, they are overrolled currently by Tickets about people missing their Rewards/Webstore Claimes/etc,... so filling in a Ticket will only give you their Standard reply at the current moment.
That aināt happening we will get 1 shard officer compensation
throws Kryptonite at darkseid. nothing happens
pro bono i think that is called, and yeah, that is what you would need
Leslie
Haha I was one of the first to make ticket, so I didn't receive copy paste auto reply. Still I will get it š š¤£
Sure if you want to lose all your currency, go for it!
Their claim that they can't fix anything is true. Their ability to fix it properly is the problem
Very true
So Scopely is hiding I take it?
yep very much so
they are all on vacation
Refineries not pulling either
Maybe someone needs to make an announcement not to purchase anything in the event store at leastā¦.slow the bleeding
the 10 min chest is not even pulling
Well we are not in Slow mode yet, so guessing they donāt know.
Everything is broken
Memorial day weekend, everyone is enjoying time off
@near dirge when are they not hiding from their mistakes?
Somebody should call Cameron
can we claim archives or syndicate xp or nah?
No not hiding, they did obviously some chances over the night hours and went home and the Weekend Crew is probably now calling them back in. I would expect that they will shut the whole thing down since the Webstore aka real money transaction are too affected by whatever this might had cause.
Don't claim anything
Bring Eco back. At least some things got done under his leadership.
Are the missing claims logged and buffered?
your claims are lost
Situation normal I see
can we crossover for incursions to try do some events or nah?
there's no telling yet, assume no as in worst case you'd lose all of it.
I hope for your sanity it is the case but we both know that it's not it.
U can try
but U might get lost and lose the token
If my life was like the history of the western world for the last 2k years, my time in this game, would be known as the 'Dark Ages'
How long does it take?
they are gone.. DON'T SPEND ANYTHING
Some people are waiting for their claims since by now 2,5 hours so it's save to assume that...
You dun goofed
my condolences
This happened before, but we got the claims like delayed arrivals, now it has been over 90min still no returns.
Compensation chest coming soon
1 nerfed Leslie shard for you
Retrieving...
They are all on vacation, we ain't getting jack..
Fix your game scopely, every incursion its getting worse and worse
They are already so many Compensation Chests behind and this time some real money transactions are too affected by it. Let's call what it is by now. In the current state some would consider the Game a scam if you pay for something on the Webstore and don't get what you paid for.
has there even been an official response yet? like are they aware
3 officer shards 
they are not here to execute the Slowmode and without Slowmode there can be no Compensation
Nobody is home, all the mods and community managers are checked out
Nah for next month another paywalled arc.
the inmates are running the asylum
Donāt worry the usual suspects will tell you how great it is so donāt worry
Thank you for reaching out to support. All of our agents are out of the office for the weekend/holiday depending on location. We will respond to your request at the earliest convience. In the meantime enjoy all the events we have planned for you.
"Quality over quantity"
@heady moon , the ham chilling in the Bahamas
Hammy is awol
"We will do better."
pun intended?
I don't blame him. As soon as I saw this starting I would run far away
well event rewards are working, hostile loot is working, SMS scoring is working, prettymuch everything else is broken, refineries, gift claims, faction claims
and cash shop
Celebrating 15 years of cra.p
yesterday i spent like 7$ for marvel rivals battlepass and its worth every penny
learn from that game scoply 
How could we, he is probably calling in HQ to tell them that they screwed up this time far worse then the last time considering real money transaction from the Webstore don't give people what they paid for.
thats a negative over here. i got charged for 2 exos and they were put on CD, never received them
now that's what I call, getting sacked
so uhhh... any known issues <@&509690795536941056> ?
This is one of those moment were some higher up have to grow some balls and tell them to shut the game down.
The Daily isn't scoring properly AGAIN š
No pulls register. 24 hour, 4 hour etc.
Everything is broken
Nothing is scoring except pvp and mining. The game is not playable
No one's watching. They haven't put on Slow Mode
least of our worries atm lol
The known issue board isn't updating
if they shut down the game for like a week, they'll lose a lot of players as during that time, they will find games that are fun, that work, that don't cost them to advance
Because nobody is around š¤£
any suggestions?
Now Dailies (vger orion) not scoring š¤£
I quit paying two years ago and swear Iāve advanced more since then than I did when I was paying
those aren't event rewards that's event STORE
They don't have to shut it down for a week. They just need to redo the chances before whatever happened in the night hours. Whatever happened like six maybe five hours ago caused this whole mess.
MMORPG type, I'm going back to the true and tested, proven value, a new 'version' is out in this July, EQ Legends, I'll be going there
event rewards are when you finish a SMS/SLB
good luck to them for fixing this bs
any kind of store is broken
claiming SMS rewards is working
I claimed incursion rewards and the subspace thingies are in my inventory
but most stuff is broken event store faction store refinery gift claim
i have played numerous game over the yeats.. even the likes of genshin/where winds meet/ wuthering waves..but nothing is quite as good as STFC
you can kill hostiles and finish SMS/SLB though
chat is more entertaining then game šš¤£
it just doesn't feel right when a game works as intended anymore š
They're definitely never shut the game down. They have to keep putting out new content and not fix it cause if they take the time to fix it and stagnate new packs they will lose money.
do you thin they will restore rewards, or just send a "compensation gift" aka absolutely nothing...
If you say so, my 1st game was star trek, in 1979, written in BASIC, and played stuff since then, and this is by far the worst game in my life, with Raid and World of Tanks coming in a close 2nd, but at least with those last 2, the game functioned
i see the game is working as intended again
You can't compare those Games with STFC, STFC makes like 1% of the earnings those Game generate on a normal week because those companies ensured that their Games are not broken by design. Alone the Soundtrack from Genshin cost by now more then what Scopely did spent on STFC, that should give you a pretty decent understanding of how much money those Asian Games are willing to invest long term speaking.
not so much lose money, but not make the expected profit margins....they want to get filthy rich and will drown the game to do so
probably reddis it's the DB server or the connection between the two
when AWS goes down usually we can't play the game at all
yea i feel that, luckilly i havent part of many, but is still sucks
y'all are forgetting that $copely also owns Monopoly GO which the whole m.o. is pointless spending and probably had more 100x more advertising than game dev dollars while raking in cash. They'd totally shut this game down if it didn't meet standards of income.
can anyone else claim anything?
Nope
i dropped 1400 credits on 4 hour shields and didnt get them
they may have obligations to Paramount on how it all ends, as they are leasing the use of the Star Trek name
Everything is broken
Or cash
I wouldn't say everything events and daily tasks still work
i wonder if i should spend my tokens and/or currency, if only there was someone around to help direct me
Yup. I lost 4500 incursion coins a few minutes ago with nothing of what I purchased.
Scoring works but claiming rewards doesnāt I think
that's like saying my stomach is still digesting my last meal but my heart stopped
Well I guess I donāt need to come here and post that stuff isnāt working right, right? š
Good morning fellow sufferersā¦
What time did this latest party start??
tbf this is likely a reddis issue which means there's likely a queue of failed transactions
so you likely wont actually lose anything
This is true, but I'm also more interested in what it'd take for Paramount to kick them off the ip. They get so much bad rep lately I doubt Paramount signs them on for another without good income.
@silver parcel is it possible to raise the issue to the team that claiming anything right now is literally impossible
i was thinking the same, but you never know
<@&509690795536941056>
Great, the Incursions is over and nothingās working properly anymore. Gifts, the Faction Shop, the Event Shop, the Refinery and the Archive arenāt really working, and opening Officer Chests causes crashes again. What on earth are the programmers being paid for?
mine all broke shortly before incursion ended lol
Is anyone else experiencing issues claiming rewards
Yeah when this goes down, good likelihood what youāve done is properly lostā¦
My daily tasks all scored correctly tho, including challenge track, so thatās thankfully not lost..
yes
everybody is
Glad I make a habit of checking the discord first before I log on
So it seems donāt claim dailies or spend any currency?
i spent all my tokens and now im broke
claiming SMS rewards works, claiming faction, event store, gift claim all broken, refinery, alliance store etc broken
bro i literally dropped everything
I claimed my event rewards just fine for faction hunt and all my dailies only thing I can't collect is the 30 minutes of store/refinery collections
only things working are completing SMS, claiming rewards from SMS, and hostiles are dropping loot but not sure if loot is saved on docking/death
just don't do anything at all
i wish I woulda known that sooner
I tried to steal this meme by saving the image and for a moment I thought it wont be saved on my phone since everything is broken. Then I remembered this is discord
me too
For real? Scopely is expanding the horizons of what else they could muck up
The IT team
They only claim working in the game..
Just another happy day in the scopuli galaxy š
did my dailies and got nothing not even the token for them...
Sorry that it has affected you too. I don't want to spam it every minute to risk a Spam ban so i try to do it only every three or four minutes.
Should just delete the app then
āDo nothingā lol ok
^thats the dev at scopely
is there anything they havent ruined?
well, what are we gonna do now, most of us are broke
Nope
They are all checked out
Yeah, I like this namechange thing
who got ban hammered?
scopely team while thier whole player base cant redeem anything
https://tenor.com/view/where-you-at-gif-10162885804351053153
Ok let me rephrase. When you claim the event rewards do you actually receive them in your inventory, have you checked if Thereās a difference? Thatās what Im wondering
you do not
Honestly, the only idea that comes into my mind is... rather extreme.
And it depends on variables that we don't know if they actually exist.
they are not being received.
Itās not even lagged? Itās just magicād away?
So thereās NO ONE on that can escalate the broken claims (not that Iām suprised by this)? <@&509690795536941056> <@&509691205798592532>
Two hours later, the loot is still missing for all of us
Nobodyās home.
so... just to clarify you sont get any reward/compensation for the spent resources
at the moment noone knows, it could be lagged, but noone is responding so the queue could possibly overflow even if it is queued
Can't fly to any systems now. I should have taken the blue pill.
can't run hot dog stand they blow
Nobody knows yet.
That is correct, it's just gone.
Weād better get some compensation chests, because we worked hard to fight for our server, even getting out ships and stations destroyed in the process, we need at least 5k or more incursion tokens
cause i was just tryna finish my voyager bps
As of now, no. You dont receive anything you claim
we'll get some kind of comp but who knows if the comp will be equal to what you lost
Well. THANK YOU to the COMMUNITY for providing quick and concise answers.
i dont understand why they keep forcing these events like incursions when the games broken and nothing is working, it doesnt make sense. why are they taking weekends off when their job hasnt been done.
Iāve lost artifact tokens and people have lost many PVE chest pulls
only 'claim' that is working is SMS/SLB reward claim, event store, faction store, refinery, gift claim, alliance store etc all broken
Didnāt even need to hold anyone hostage
Much more than tokens needed
Missions Keys and real money transaction from the Webstore are too affected by it so you can guess how screwed up everything might be.
@queen jolt wake up buttercup
š© š šš» š¤® 
Scopely controls the economy, they can give away 1 million 6* rare, they'll just up the cost of everything by that amount, or more
Can we talk about how bad that slb spend recruit event is?
@heady moon wakie wakie
Are you sure sms and slb rewards End up in your inventory? People are saying they dont
It costs them nothing to give us a battle pass
well scopely needs to give us some compensation for the rss we lost, and most players here would agree with me
mine did
I claimed incursion rewards and the subspace thingies showed up
Their MTX teams would still have to run the numbers to see how much % their Income would be affected. Hence why sometimes those bigger payouts take longer then just some "Here are some BPS for some Ships and/or Crew Cards".
and then I tried refinery (ship parts) and was still broken
my resources didnt show up
RSS? Folks have lost TREASURYs.
Throw a one day shield up and enjoy the discord mayhem. Itās better than the game at this point
With our inventories. Who knows?
I believe the only way to call them right now is if we were able to pinpoint their server address and throw a heavy DDoS attack so they would be notified about it.
But considering how things are going right now, odds are that we would bring the game down and they would continue to sleep soundly.
As long as you don't need to buy one from the store
it's an illusion, if you feel that is compensation, then believe it. If my job raises my salary by 3 percent for the year, and cost of living goes up 6 percent....well, is that compensation or am I still losing?
W t f nothing works....No RAF No Gifts Always nothing
next.spock š
I LOST MY TREASURY
wird ja von Tag zu Tag immer schlimmer . was da nur los ? Da macht ja Spielen ja keinen Spass mehr
not getting anythin
@heady moon there we are wake up buddy boi
I beat you to it, 7D shield up and disengaging myself from the game so I'll be set to start EQ Legends in July when it is released, is currently in BETA and looks amazing.
Denial of Service, don't Scopely do that all by themselvesš
Join the club
@heady moon cmon buddy wakie wakie
He ran away
For what? You need them to give you an excuse to keep playing a game you know they arent going to fix?
Seriously. Nobodyās home
this would be on slow mode if somebody was monitoring
THIS.
I spent incursion tokens and didnt get a reward, i want my tokens back
after all they are all brick walls at the end of the day so makes sense
Daily goals, and challenge track, seem to be ok, including for example receiving the 7-day iso exo from challenge.
Events also scoring it seems.
so do all of us
@heady moon
Why would they monitor? Everything is fine!
@heady moon
oooh hammy is awake
My server says to not claim anything, are they right?
ok thanks for answering
Itās more likely Arsenic Fold will be up at some point Iād say, although itās not yet too late west coast USA..
event scoring is working... almost everything else is broken
so...
Level71AbouttoQuitRole icon, Resistance Liaison ā 1:03 AM
yep I think Hammy's pager finally woake him up lol
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yeah claiming is broken again
Careful, you might get banned for spamming...
And since ham is part of spam... Might get messy.
do we think that we will get a hotfix, or just have to wait?
Yeah, like these are the only settings they have:
- no š¦ given
- set chat to slow mode and give no š¦
I'm sure he wants to avoid this dumpster fire too......they don't pay him enough
i have already tried to claim a few items
i tried claiming stuff and it failed, and i didnt get my tokens back, i worked hard for them and got my station wrecked for them
nah, auto rules. Nobody is around
They pay him??
š
apparently, saying the word that mean, awake, the 4 letter version, is a naughty word
Exactly
Thatās an ai bot response. Thereās nobody home
You will be fine. The sun will come up tomorrow.
Well, some political parties take that specific word too seriously.
yes, i changed the spelling of 1 word, the word that is opposite of, asleep.....
He ran away
you pinged too many times and scared him away š
the sun will, but my token account wont, i really wanted to get the gorn eviscerator
but i believe if they do fix anything, it will not be til Tuesday because of Holiday in the US
I thought my mental health was the most broken thing but apparently I was wrong
do we think that we will get a hotfix, or just have to wait?
I don't care what they feel, if I can't use the word that has been used for 1000's of years to describe the act of coming out sleep in the morning
zero chance they let this go til then
i was about to get my voyager
with the cash shop broken, I'm surprised they haven't fixed that already
Someone would have to be around to even acknowledge something is wrong
i was trying to get a second alagram
fair
it may take a while to get a comp chest but they cant afford to leave the game be like this
i had gotten my voyager through the incursions, so scopely really did us dirty this time
I think they all went to bed
we deserve compensation
so claim everything then?
There are currently no known issues. š¤£
no
lol
i know
i have no game issues, want to know why? I shut off the game.
Go for it!
no they said dont
if you wanna get detroit-ed, go for it
Well wake them up like you would the President if we went to deefcon 1
You guys mentioned a holiday. It's Memorial Day, right? That holiday to celebrate the fallen?
What better way to celebrate our fallen than to make the server die right on Memorial Day's eve?
Scopely is actually playing 5D-chess on us.
i know, i have been playing this game since 2018
This needs to be the banner when you load the game
Claim something small that you can easily see if it gets credited, like the smaller p1 augment chest, or khan favour, then youāll know if things have un-fd themselves when you go to P1 away teams
cool, youve been playing it for much longer than i have
Memorial Day, from a company whose parent company is in the M/E
I fear that it won't reach those folks that are currently spending money on the Webstore and getting nothing.
10 minute chest is good for this
lol i sent a message to the DEV's one time to find out how long have i been playing and got no response
wats ur level, im 40
frick me because i claimed everything
Not really, you canāt check the stock of what you would receive, as itās unknown payout
lvl 44
Just some irrelevant details.
well i did take a break... FOR THIS SAME EXACT REASON
if you use next.spockclub you can see the inventory change
I purchased a pack, shows it went all the way through on my end. Didnāt get crap
If everyone stopped buying they would fix the game
I mean, We're having a Remembrance event where there wasn't any - at least in Star Trek lore.
It's just like the Life Day of Star Wars. A randomly created holiday to pillage in more cash.
i took a break too, but that was for a different reason
submit a request for a refund from the financial service provider for failure to provide the paid for service
I purchased S31 Georiou shards hours ago. Still nothing.
Itās just a prank
Boy, when the SVP told Rev he was going to implement changes, I didn't think breaking the game even more would be the first step. Consider me Jack's complete lack of surprise. Why are we still playing this game?
The issue with Crossover consuming tokens without actually triggering a crossover has already been raised with the team and is currently under investigation.
So... still not fixed as there's been no update. What will be the comp for this?
usually you have up to 48hrs to demand a refund, not from scopely, oh gawd no, don't go there, from the financial service, the CC company or google pay or however you paid for it
Treasury, warroom, 10min, 4gr,24hr, loyalty chests, pack store all packs come in chest broken.
Dailies score except chest claims above,
Daily top chest work.
And events you are getting rewards, just might not get an animation...
Could just be huge lag.....or that element is broken
The question is: will there be a comp for this?
1 nerfed Leslie shard
Nothing in known issues about it. Time for mass quit
i want my incursions tokens back, and some latinum
Nobody is awake so no slow mode