👾-bug-reporting

[fleet ruin]

What am I missing here? Says I don't have enough resources

[earnest crest]

weird. There's an efficiency bug affecting resources and mats, but you might have the first one I've seen that's affecting green plutonium. I'd collect a little more and try the upgrade again

[gentle linden]

Clear your localisation data

[slate dragon]

It works now

[keen surge]

You have rank 1 of plutonium bartering?

If so it's a rounding error, not the bug cand1e is thinking of 😅 62.5 should be the cost by my count, which rounds to 63. Client will be truncating / rounding down in error.

[fleet ruin]

I think I should be okay...

[keen surge]

No, it's exactly what I said, though I should have said plutonium bartering II.
It's a 20% bonus with a base cost of 75. 75 / 1.2 = 62.5
It's a rounding issue and you need 1 more.

[fleet ruin]

Thanks go figure... 24 more hours

[jolly cave]

I’m a level 22 but my Klingon Daily Goal requires me to defeat Lvl 29 or higher Romulans. How is that possible?

[keen surge]

Faction daily tasks are dependent on your faction reputation, not your ops level.

[jolly cave]

I don’t have any ships in my fleet capable of taking out a level 29 Romulan ship

[keen surge]

That's besides the point. The faction daily kills and mining are dependent on their related faction reputation, that's it. If you keep increasing your faction it will eventually want to to kill 40+ and mine G4, with no regard for your capabilities.
If the faction dailies have become too hard you will need to lower your reputation until it's manageable again, this is one of the main reasons I've always supported dual faction (as it slows down faction progression) .

[jolly cave]

😏

Thank you for the response. It makes sense but I don’t agree that it is a good system. Daily goals should go off ops level and not faction level.

[tribal bolt]

I don‘t know mayby I missed something but as I got the syndicate lvl with the 25% resource security my resource security didn‘t increase. Did anyone else have this problem and which other boni maybe didn‘t work

[cunning zealot]

Server 9 is not loading anymore.

[keen surge]

It'll just be showing your base amount, you'd need to be drained to see if the bonuses are working.

[upper light]

Don't think of it as generic daily goals. There are really 2 types of goals: your level ones like building, research, and the hostile hunter tied directly to your level, and then independent faction goals tied to each faction such as mining their material and killing their enemies. The collection point for all of these is just conveniently located for you in one place.

[gaunt sigil]

I have already the Kelvin, WTF I could get bps all the time from away teams???👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

[tribal bolt]

thanks then i will not try it out 😂

[sharp isle]

Can someone please tell me if this is also a rounding issue although it seems like I have a good amount over what I need so not sure why I am unable to upgrade my ship.

[keen surge]

It's likely an issue with faction efficiency bonuses. They've re-enabled them recently, but they're showing as if they apply when they don't. You'll be seeing the effects of any of your Romulan and Klingon efficiency bonuses (so ore is likely the issue, though costs for trit is likely also understated).

[hot sparrow]

Find the actual cost from stfc.space, find out all of your efficiency research and make an excel.

[gaunt sigil]

It’s always same. I need more mats for upgrades and the right costs aren’t showed…. I have always more rss and mats left after upgrades

[solar basin]

1 month, no Store and no responses from the Support. Does anyone know a fix for no store items. Scopely doesn't respond to tickets

[upper light]

Don't post your player ID screenshot here. I assume you have cleared localization in the menu and still no change? Have you tried another system like a second phone/tablet or pc version?

If you had a second device, you could narrow it down at least to an account or device issue.

[keen surge]

You could also try the web store.

[cunning zealot]

Server 9 having issues again

[tardy fern]

server 31

2nd time in a week... server 31
tier components sho incorrect resources needed
have to cycle several times to get correction to show

[unborn tiger]

Can't start away teams mission.

[earnest crest]

it'll probably keep happening until they manage to patch it. There's an efficiency calculation that's incorrectly showing the amount needed for rss and mats. If you want to avoid the problem, make sure you have a lot more than enough of both before trying to upgrade a component

[tardy fern]

yes, ty Cand1e That is why I posted it here. annoying bug though

[tough cliff]

Hi I just finished a ticketed event in Glory to you and your house and it is not registering the tokens in the AMS portion.

[earnest crest]

have you joined your current alliance recently?

[tough cliff]

Yes.

[earnest crest]

you're not eligible for alliance events that have already started when you join

[tough cliff]

Ahh! I joined yesterday before this event.

Or was this event prior to hhat?

[earnest crest]

"and your house" started on the 18th, it's that one you won't get rewards for

[tough cliff]

Ok. Thanks. This makes sense. Thanks for your time.

[sharp isle]

@earnest crest I'm starting to think that there is more than just an efficiency calculation going on because the resources needed are now showing the same amount as it did 3 researches ago. What is the point of spending resources on researches if they don't actually reduce costs like they are supposed to. This really makes no sense.

[keen surge]

Are you referring to the higher amounts when it switches after the error and faction efficiency research?

[sharp isle]

@keen surge I am referring to researches like the following

[keen surge]

That's a combination of general and faction specific bonuses. Which one did you increase and what are you seeing as not being reduced in client?
The ones it shows initially are in most cases currently including too many of these bonuses, definitely shows in client as this is what's causing the errors. When they switch to the higher values they'll presumably be going back to showing without the faction specific bonuses included, which is how it was before.
Though in all cases the amounts actually taken will be determined by the server, not client, so the correct amounts are still taken.

[sharp isle]

Ok so yesterday this is what my ship upgrade was showing

Today it reverts back after the error message and shows this

The gas amount is now back to showing 8942 which is where it was at like 3 months ago. Unfortunately I can't tell you exactly how many researches I have done of each of those researches I posted within the last three months but I've done at least one research of each but some possibly more than one level of the research

And specifically I have done research for the ones that reduce the cost of gas

[keen surge]

What's your level of non-Federation specific gas research?

[sharp isle]

Where would I find that?

Ok so I'm guessing this would be the federation specific

So are you asking about this one then

The ship I am trying to upgrade is a Federation ship

[keen surge]

There's also a couple of others, territory and outlaw.

[sharp isle]

The outlaw research doesn't affect ships though but here is the territory one

[keen surge]

And yes, but if you read my earlier response you'd note that Federation specific bonuses are likely excluded from the higher stated costs.
Which as you're going from a stated efficiency bonus of about 45.5% to 37% (an 8.5% difference, same as your Federation specific research), it looks to be working as I expected.

[keen surge]

The research that reduces materials costs for ship components in outlaw research? Pretty sure that effects material costs for ship components.

[sharp isle]

I only see materials costs reduction for building and research specifically in outlaw ....

Are you referring to the tritanium upgrades for ship components in outlaw? If so I have not unlocked that research yet

[keen surge]

This one

[sharp isle]

Oh lol. I totally missed that . . Here you go.

[keen surge]

So that's 4% pure gas, 25% Territory, 8% outlaw. Total of 37% efficiency bonus, and you're showing 37% efficiency bonus in the higher costs. Which is as expected then.
Though when you do the spend it will take a little less gas, the lower stated 45.5% efficiency.

So they're counting fine that I can see.
Only issue you have really is the current problem with faction bonuses being shown as incorrectly effecting ships that they don't apply to (so your ore and trit costs in the lower value will actually include and Romulan pure ore research, and any Romulan and Klingon tritanium efficiency you have).

[sharp isle]

It's just frustrating to finally think I reached the ability to do the upgrade only to find out I didn't. Especially, since yesterday it wasn't even showing the reverted amounts so I could see what I was short on.

Thank you for your help. Much appreciated

[keen surge]

Yes, that's a bit if an issue, though it doesn't mean that your bonuses aren't working. It's an issue of incorrect ones being applied by the client, leading to understated costs 😬 the lower gas price should actually be correct, but the ore and trit will be understated by other faction research (and possibly by a lot with trit).

[sharp isle]

Seems I have time to regain the trit I spent since yesterday lol

Thanks again for taking the time to help me better understand the issue

Happy Holidays

[icy venture]

Screenshot 2021-12-22 03.24.16.png As part of the Mission 'Consequences' we are ordered to destroy 10 Suliban vessels at Unroth. There are no Suliban vessels at Unroth! They are all Romulan! I wish Scopely would get someone to correct all these script errors.

[proven bridge]

Officer bonuses for ships are displayed wrong in some tooltips.

[keen surge]

Any ship that isn't out of 100% actually, so most ships.
Each step instead represents 10% of the maximum bonus for the ship, been that way since they did the ship combat rebalance aages ago.

[proven bridge]

So it is. Man, so much sloppiness on Scopely's programming.

[topaz canyon]

Every time i recall my ship keeps returning to this spot

[keen surge]

Not here, in game usually. There's a help/FAQ option under settings, if you pick pretty much any topic and scroll to the button it'll ask if that answers you question, hit no to contact support. Send all your details there, make sure to state stuck ship (and keep it simple for them).

They're usually not too slow with stuck ships, but it can take up to a few days sometimes.

[topaz canyon]

I sent yeah they got it fixed

[keen surge]

Super fast, awesome 😆

[glacial coral]

I have been experiencing lots of crashes in game, same for my other alliance members

[green quiver]

Hurry Home is still busted, appears to break if you get 1 over max cargo, that happens sometimes, but also if your ship is damaged...

[native oyster]

Lagging issues this morning

[mighty valve]

Since I updated my S21 + Ultra 5g to the latest version, STGC has been crashing randomly. Regardless of whether I'm just starting up or want to look into systems, open menus or just want to chat. It exits immediately, without an error message.

It only affects sas S21 + for me. it runs wonderfully on the Tab S7 +.

[south rover]

The newest patch has disabled the menu bar on android (swipe/pull down) and brightness settings- this happened before, but went away on another patch. Anyone else experiencing this or is there a workaround? Currently have to minimize the game to adjust brightness.

[nimble python]

Unsure if it's a bug but

I cannot upgrade my ent. Even though I have enough resources keeps saying I don't

[upper light]

It's a client presentation bug. Scroll up here and look for posts from Order2Chaos that explain why to several folks.

[thin brook]

Harrison is affecting all ships and platforms in station defense, not just the ship he is on.

[thin brook]

The summary report clearly shows not depleted shields. It is probably Pike, with Moreau that's a 120% bonus to Harrison's ability, though Harrison does max out at 100 by himself.

It isn't my battle report, otherwise would've shown the round. I ripped it from my alliance's discord after that defense crew was talked about in AC.

Pike's ability is "increases by 2*60%" (with Moreau) which suggests to me it is an additive increase, not multiplicative, so it would be 60*(1+1.2) or 132%. In any case, something with Harrison is causing all ships in the combat to benefit from his ability, not just his.

No maybe. Yes. Give me some time to acquire more screens.

[native oyster]

Who?

Harrison should be on a miner in your station, he does apply to all ships.

But I don’t because Scopely.

https://tenor.com/view/missing-in-action-superman-peek-hide-hiding-gif-11052838

[thin brook]

@regal rock There was only one round in that combat.

I can post the rest of the log if you want.

[keen surge]

Seems to be all sorted.

[gentle linden]

It's dead, but it's not dead.

[hardy patrol]

Not showing that Carol is a physicist and scientist on traits

[naive thorn]

Yeah, I've complained that the positions of traits doesn't follow the pattern for the officers as well.

Just a comment.
When a upgrade that states it requires 27 million in tritanium and some 6 million in Dilithium and still doesn't accept the existing materials that presumably do cover that amount but requires several million above that need,
It's no longer a 'fraction' error.
Fix the blasted thing.

[keen surge]

Yes, this is not a rounding error (unless you're at a point where millions gets rounded away). Assuming that you're talking about ship upgrades, this is instead an issue with faction efficiency bonuses being applied incorrectly and leading to understated costs in client. This is discussed here pretty much daily currently 😬

[earnest crest]

maybe for another 2 weeks

[mild echo]

How do you get support to fix a stuck ship? I have iso miners frozen. They cannot recall or be sent anywhere. Will not be long before I lose my lead in iso event.

[earnest crest]

that's a CS issue

[sullen folio]

LAG tonight is killing the game

[earnest crest]

contact CS, tell you have a "stuck ship" and the dock that contains the ship, your player ID, and the crew. The ticket should have those keywords "stuck ship" in order to expedite your issue

[mild echo]

I did do that earlier I'm the evening. The automatic response is all I have received.

[earnest crest]

then you wait, it's usually fast if you did everything. But it's holiday season so 🤷‍♂️

[earnest sky]

Anyone having connection to the server issues?

Other apps work, hard reset, 4g speeds stable enough.
Just stuck on the 76%

Being like this for over an hour now

[novel dome]

Had this kind of problem all day yesterday and today. Seems to affect Android only, my iOS device loads the game fine and has no disconnects

Looks like this battle log is corrupted on the server side. Can't open it in iOS or Android, it hangs the game:

[obtuse laurel]

Classy title

[gilded jungle]

Alliance contribution doesn't award points towards the Christmas event.

[normal timber]

Server9 is not able to log on at the mo

[deft magnet]

What’s going on with server 9

[wary stag]

Not receiving credit for my dailies that I have completed

[flint flint]

Trek The Halls - Alliance Help gives only 1 point per alliance contribution instead of the promised 10 points... Edit - seems to be fixed now that I went back into the game.

[hot vortex]

Server 9 crashed and now we can't log back in.

[jolly raven]

Not sure but it seems the items displayed should be in the event store and not gifts. They behave as though they are in the store, I didn't get anything for free (shucks)😀.

Already fixed... After seeing the bug 4 or 5 times. Perhaps it was my client.

[terse canopy]

Server #125 copernicus. For the first time, Officer Harrison appeared on sale.. The server was launched on 16.07.21. For most of the players, this officer was replaced in the presence of 1-2 ranks where it was hidden specially after. Now they all got it saying they bought it. Tell me how to play normally when you close your eyes to tickets with evidence of hacking and cheating. Why do you cover the players ..

[craggy lynx]

Only pack available even after clearing catche data

[pine flower]

Server 43: bought a Harrison pack today and didn't get the shards. Got all the materials except for the reason I bought this pack. Also, can't upgrade anything as the game says I don't have sufficient resources which is incorrect.

[upper light]

The upgrade thing is a client side issue related to efficiency bonuses. You really don't have enough but the client is including calculations that show that you do anyway. It's been talked about here pretty regularly in detail if you scroll up to previous posts.

[pine flower]

It's a terrible interface issue though. The pack not issuing the shards I bought is the most disappointing. In the past when this has happened...though not frequent was dealt with by refunding 7 days later and then loosing put on the reason I spent on the pack. These flaws are part of the unreliable experience with the game that I have never had with any other pay to pay game.

[native oyster]

Bug or everything in this color?

[pine flower]

That happens allot

[earnest crest]

you'll have to contact CS for your missing harrison shards issue

[pine flower]

Did that already

[safe swan]

Away team credit token exchange calculate mistake

[pastel mountain]

scopely likes to do some multichest pulls at a higher cost. so the 2chest is at 3x and the 3 chest is at 5x.
think of it like a added cost for the time saved not waiting for a new pull

[river maple]

Origins armadas dont spawn fast enough. Its bs

[placid scarab]

I am a level 29 I just got there today now my game is that it goes up to 61 and then stops can you help me

Now this is Lord Baltimore Neveria Rapidan first wanted this on the profile I’m on now that just stop playing I am middle finger

I started this game as middle finger I lost it about a year ago started all over again as Lord Baltimore. When the game came back he gave me my first profile as middle finger now this game is messing up will it take me back to North Baltimore Again.

[limber lagoon]

Your game is not registering when I open up my first four hour chest or my 24-hour chest after reset the daily missions that's how it works

[spiral venture]

Contact support in game they will get you the shards.

[spiral venture]

The best thing I have found to fix this and apologies if i’m repeating something you have done is turn on airplane mode and off and then force restart the game… normally gets fixed after one try but sometimes I do it 2-4 times

[native oyster]

same armada, same ship, same crew. kelvin has different strengths. that's been going on for weeks.

there were only a few hours between the two armadas

[dark oriole]

It's still here. Way over but can't upgrade. As a programmer myself. Please fix the old bugs before adding more bugs lol?

[uncut cobalt]

jumping with dicovery does not work.

[ivory coyote]

today I have reached level 6 in the Orion Syndicate and for the second time there has been no change in the protected load of parsteel and in all probability the other upgrades have not worked as well. Will you be able to remedy it? Thank you

[gentle linden]

The protected load doesn't show any buffs or researches. It's the base protection you can see. The only way to know your actual protected level is to get raided, or to do some maths.

[tidal tartan]

There are several possible issues. You use Pike or Picard with Scotty. Or there is a calculation error for the costs for jumping. Then you might upgrade your efficiency Research and/or remove culber from the bridge.

[uncut cobalt]

Pike was capetan but side oficirs was chang and moraue.

[tidal tartan]

Then check my other hints.

[uncut cobalt]

sorry one question what is culber

[tidal tartan]

He is an officer able to reduce the jumping costs.

[uncut cobalt]

i get message to upgrade game but ther is no upgrade

i will chack officeres abiliti now

[tidal tartan]

I know. If you don't use Pike with Scotty or if you don't use culber you will have to upgrade your efficiency Research for jumping cost reduction.

[uncut cobalt]

ok thank you for help

[earnest sky]

Graphical glitches like pink stuff, blue and green tones. A game reset will fix it

[outer talon]

the chat is constantly breaking the game when opened.
all galaxy and system buttons are still there, chat history is gone and game crashes.
on restart game is stable until opening chat

only occuring in alliance chat

[near parrot]

no login since yesterday, stuck at 76%, Server 187

[pliant jasper]

Login issue since 8.00PM (GMT +8) yesterday 25/12/2021. Restarted and reinstalled app multiple times but still unresolved. Was able to login just a brief time this morning but the issue reoccurred again after that. iOS device. Server 187

[fierce jay]

I would like to ask if it works as intended or it's kinda a bug? In the description, Leslie scans the HHP at the start of each round and if it's under 35%, he will restore x% HHP at the end of each round. But according to my battle log, he procs at the start of each round. Kirk's morale proc activates at the beginning of each round, so according to this Leslie's ability procs also at the beginning not at the end. Or Leslie's ability only shown at the beginning because of the requirements, and actually it procs at the end of the turn which is not shown in the battle log. Technically Leslie gives you immortality, but since the rounds are maximized at 100, you can only die when you reach round 100 and could not kill your attacker.

[modest citrus]

A game reset by the player is a solutions for the moment, but technical problems generally should be solved by scopely.

[spark raptor]

*** Why on earth do the Scopeyl Web-Store uses a russian payment service!!! ***

https://cdn.discordapp.com/attachments/345341343746228225/924702361262362634/image.png

[full silo]

Why does our dailies have Syndicate icons when there is no change in progress for completion? If there is a change, where do we see it?

[wheat cradle]

https://media.discordapp.net/attachments/580075162213285889/924720150886887434/Screenshot_20211226-184540_Star_Trek_Fleet_Command.jpg

Ally of mine has no Trek the Halls tokens available, first milestone is identical to the final one?

[tidal tartan]

See #919303607441055804 for answers.

[green canopy]

How do I fix this?

[wheat cradle]

Haven't played Solitaire in ages...

[native oyster]

That happens all the time on iphone, switches to solitaire mode

[lilac light]

I can’t do Spore drive with Discovery. if I do it,”Course error”message is displayed. @supple kestrelhone

[slate dragon]

Restarted my game, cleared the location data! Still is not fixing the problem.

The strobe effect is an absolute eye sore.

[keen surge]

Common causes:

1. you're using Pike or Picard along with Culber. This will incorrectly show Culber as working at a higher percentage, drop Pike / Picard.
2. Less common is an issue with just Culber. Remove Culber and try again. If this fixes it it'll be a rounding error, you can try again as you change the warp drive, jump efficiency research, or Culber level.
3. jump efficiency research. Most noted at rank 4, apparently at rank 8 also, it can return an incorrect number. Increasing the rank of the research seems to resolve the issue.

[slate dragon]

I moved out of deep space and restarted. Still doing the same stuff.

Moved base a second time in normal space and restarted. The graphics look normal now. 🤷🏼‍♂️

[high pulsar]

I’m getting the same error and I’m not using any of those crews

[keen surge]

Jump efficiency research level?

[high pulsar]

8 but I’m doing research to 9

Under theory that changing something might fix the bug

[keen surge]

Cand1e has reported it happening at 8 for someone, so fair odds it'll fix it.

[high pulsar]

I just accelerated that research. Discovery spore drive repaired! Thanks.

[safe swan]

Game count -6000 points. please help me

[keen surge]

You'll need to contact customer support, through in-game help/FAQ is easiest.

[native oyster]

fleet_cargo_footer_protected_amount

Is that supposed to be there?

[terse canopy]

The third day there is no accrual of reputation. At first I did not attach importance to this, but after that it became a shame wasted time

A ship of level 4 where there is a store of level 3, fix the situation already, I ask for a month, they simply ignore

[thin birch]

So tell me.. What's wrong with this picture

[finite jewel]

Grush does not seem to be working correctly Says 100% protected cargo seems to be 50% instead.

[gentle linden]

It's not 100% protected cargo, it's +100% to your base protected cargo

[finite jewel]

it says 100% protected says nothing about base

[tidal tartan]

Nope. As your screenshot states it says +100%. And everything in stfc is calculated by the base value.

[finite jewel]

thats very misleading 100% means the whole cargo

[gentle linden]

It doesn't say 100%

[tidal tartan]

But it states +100 and not 100.

[gentle linden]

It says +100%

So if your protected cargo is 10k, +100% means 20k

Plus any other research or officers you have that boost it

[acoustic reef]

Very weird 😖. Trying to upgrade my cargo-bay shows I have enough ore. As soon as I click „upgrade“ I get an error message and the next screen shows twice as much Trit required and too few ore 😡😡😡

[finite jewel]

Then it should read like dupont this way is misleading!

[gentle linden]

It says "+100% to the protected cargo of this ship". That's pretty clear.

[tidal tartan]

You're facing a faction efficiency Research bug where the client is unable to determine the correct amount of ressources and materials. In fact you really need more ore.

[finite jewel]

clearly misleading i agree

[acoustic reef]

And what about the Trit.? Which number is correct?

[tidal tartan]

Can't tell you. You will have to do some math. Base value / 1 + the sum of your relevant efficiency bonuses.

[brazen crest]

Seriously?

Fix this crap.

It has been going on for years.

[cursive stump]

Server 34 been horrible today at one point I was unable to log into game and still after reinstall the game and clear cache I am unable to do any of today's events

https://media.discordapp.net/attachments/918757219401605141/925162492706045952/Screenshot_20211227-170438.png

[tidal tartan]

Just to be curious. What's wrong?

[tidal tartan]

Never had that in years...

[earnest crest]

I've only noticed it happening if I try to move off a node before the system fully loads. If I wait until the npcs and player miners load on screen then move, the node will always work properly

[velvet perch]

For some reason I can't use the Jump feature of my Discovery any longer. I get the message that the game needs to be updated. Same issue on the PC version, Android version and iPad version. The game is updated to the most resent version on all 3 devices. I opened a support ticket, but they closed it saying they need to send it to the devs and there is no ETA on fixing it. Anyone else having an issue jumping? It worked fine until a few days ago.

[keen surge]

Common causes:

1. you're using Pike or Picard along with Culber. This will incorrectly show Culber as working at a higher percentage, drop Pike / Picard.

2. Less common is an issue with just Culber. Remove Culber and try again. If this fixes it it'll be a rounding error, you can try again as you change the warp drive, jump efficiency research, or Culber level.

3. jump efficiency research. Seems to have an issue at rank 4 and 8 where it can return an incorrect number. Increasing the rank of the research seems to resolve the issue.

[velvet perch]

Thanks! it was #3 on your list, my research was at rank 4, I just upped it to rank 5 and jump works again! Too bad customer support doesn't know about these type of things so they can help players out. Thank goodness for the discord server bug channel and helpful people like you!

[charred crater]

Missing value for variable:

[marsh edge]

This annoying bug.. uggg

[tidal tartan]

You're facing a faction efficiency Research bug where the client is unable to determine the correct amount of ressources and materials. In fact you really need more.

[marsh edge]

That is annoying bug ..

What is the point for the tech..

[dreamy hearth]

I had the same issue. Had used tokens, so definitely had enough. Closed out of research and went back in. No bug alert then.

Two romulan uncommon armadas killed, just inside event reset...no damage pts seen, yet.

[marsh edge]

The bug remain. Make a ticket.. scopley need to fixed it

[tidal tartan]

Yeah report it. But it wouldn't change the fact that you really need more ressources.

[marsh edge]

The game tells me 1661. Not something else.. so yeah ..

But thanks for the chat

[foggy sinew]

I should have unlocked cryonic instead of disruptor?

Can i Choose this myself or should it be a full unlock for cryonic?

[tidal tartan]

As I said the client isn't able to show the correct value. On database level the value is correct.

[foggy sinew]

Cs has been contacted…

[gaunt sigil]

Ticket is already created

[foggy sinew]

Luckely I am not the only 1diot 😂

(No Hard feelings ;))

[dreamy hearth]

One on my team did the same...
There should be some distinction or a confirmation check on the garbage asthetics.

(at the least).

[inland heath]

Totally

I did the same thing... Sigh

[gaunt sigil]

Scopley!!!!! Let is unlock instant our rewarded particle!!!!!!!

[inland heath]

I'm so new to this game and this is my first projectile refit. A confirmation or explanation of what I needed to do would have been nice. Ticket created

[dreamy hearth]

I suggested to my teammate that he open a support ticket...ask for a reset...or even a ANOTHER set of the garbage shards.

Maybe if enuf open a ticket...

[earnest crest]

this would be far less of a problem if epic shards were more readily available, but some people are stuck with what they have for months while they wait for another source of epic shards

[dreamy hearth]

Agree wholeheartedly...that there needs to be more availability.

[gaunt sigil]

I want unlock now the won particle!!!

[tidal tartan]

Or simply don't hit every button you see... 🙈

[tender spindle]

hi, is the disco jump still bugged?

[vagrant hinge]

i mqde the same error, i accidentally opened the other one. i assumed it was exclusive for the cryptonic

[tidal tartan]

I'd like to quote @keen surge :

Common causes:

1. you're using Pike or Picard with Culber. This will incorrectly show Culber as working at a higher percentage, drop Pike / Picard.

2. Less common is an issue with just Culber. Remove Culber and try again. If this fixes it it'll be a rounding error, you can try again as you change the warp drive, jump efficiency research, or Culber level.

3. jump efficiency research. Seems to have an issue at rank 4 and 8 where it can return an incorrect number. Increasing the rank of the research seems to resolve the issue.

Fat fingers...

[tender spindle]

i tried and now have the research at rank5 but is continue to say to upadate the game

[tidal tartan]

What about the other two points? Which crew do you use?

[tender spindle]

on the disco, cadet scott, instr spock and kras, and other borg officer

[tidal tartan]

Can you try removing Spock or Scotty? Have you docked your ship after the research was done?

[tender spindle]

i removed spock and now it works...so the problem is two members of the crew that cooperate?

yes it was docked

[tidal tartan]

Never had that issue but it seems that the synergy in this case leads to the bug as well.

[tender spindle]

well at least now i know how to "fix" in case it happens again, thank you so much

[tidal tartan]

No prob.

[eager burrow]

Im not 100% sure but i dont believe my romulan repair speed research is working, i finished one a couple days ago but my repair time stayed the same at 7 1/2 hours on my augur

[topaz valve]

Dear Scopely, the new cryogenic weapon refit is not working at all. It doesn't matter of you have it, applied not shop or not, the damage we can do is the same.

[gray plank]

Trying to figure this out.

Been playing for 3 yrs and yes initially there was a few issues...here and there.

But now the game is lagging and freezing like never before.

It like each patch has glicthes and then more get stack up on each patch after that.

Meanwhile scopely is wasting money in hiring star trek actor for useless commercial...when so much help is needed to go thru all the code.

So I hope for 2022 to NOT see any video or commercial but actually see an improvement in the game...better server...faster..less freeze...fix visual issues. Fix lock ships...fix those pink visual glicthes.

When peoples ask what game I play I tell them STFC...but when they ask how is it...I usually say it got more issues then a cheap parlor workers.

I hope to see more invested toward fixing issues.....but won't hold my breath

[round veldt]

Cloaked my ship and it didn't cloak. I restarted the game, hit a hostile, and still it has this long timer.

[keen surge]

You'd need to get more specific to say it wasn't working unfortunately. As an example if I took a T9 Augur (max base repair time at max tier) and my current repair speed bonuses, I'd only expect a 10 minute reduction for adding another 6% (12 hours 31 minutes down expected down to 12 hours 21 minutes expected).
Your best bet is to manually calculate your expected repair times and compare to actual to see if they line up, as it may just be a disappointing bonus.

[unreal niche]

Where tf is my cargo

[keen surge]

What's your protected value? Click the i in the middle of the report and scroll down. This is all that you will keep, the excess over this amount that isn't shown as lost is cargo that you're attacker couldn't take and was then instead lost to space (the reports show what was taken, not what was lost).

[unreal niche]

Thats not how it was

When was this changed

[keen surge]

Yes it was, for years now..

[unreal niche]

Lol

No

[keen surge]

I tested it specifically a couple of years ago, and that's exactly how it was then.

[unreal niche]

Never once had this issue

Even during events

Or id not have 3 mil iso 1*

[keen surge]

This is I think my second test, 25th June 2020 (so near enough to 18 months ago now).
You can see that it shows 44k cargo left, protected cargo of 20k, and a real increase of about 20k to inventory (protected amount only).
It's definitely not new I'm afraid.

Lots of scrolling to dig those out..

[tropic tendon]

didnt get anything...

[daring pasture]

Please please please fix the north star mining times... They are beyond broken it's a joke!

[vast goblet]

Didn’t get my turf wars alb rewards

[desert thunder]

Game crashed and just goes to this screen when trying to restart. Doesnt even reach the loading screen

[gentle linden]

Did you join your alliance after the event started?

[vast goblet]

No my internet was glitchy and didn’t get rewards

[earnest sky]

Is there a punishment for glitching the auto ban in game to raid people? 188 are abusing it

[tawny vigil]

One more here who mistakenly unlocked ionic disrupter and not cryonic. Had no idea. They just closed my ticket telling me to kick rocks.

Opened another hoping to get a different answer but not looking good

Curious if anyone else has had better luck

[strange field]

Broken placeholders for push notifications.

Broken placeholders in alliance leader board.

[grave yarrow]

Broken Leaderboard

[earnest sky]

getting enough spam reports to autoban someone

throw the player into a 24 hour ban period so those that glitched it can raid them without them able to shield

maybe, maybe not, most major titles use a auto ban system.. can see why scopely be any different

[opaque citrus]

Ghrush shards not adding after 39 on dailies

[grave yarrow]

As far as i know, you dont get them by doing dailies anyways? 🤨

[pallid forum]

Anyone got a reaction on using the epic shards for the wrong projectile?

[tawny vigil]

My first ticket was told no, they can't undo it. I put in another

[keen surge]

Once you hit syndicate rank 5 you get 1 per day included in the syndicate daily chest. I assume that's what they meant 😬

[terse canopy]

Tell me why activation does not work if we won the event yesterday and received blueprints

[tawny vigil]

Did you unlock ionic disruptor yesterday? That's what I did by mistake

[terse canopy]

yes it was

[terse canopy]

so these are two different things and what do they have to do with them

[tawny vigil]

I agree with you, I thought you could get two different refits with the rewards, bit apparently you need both to unlock . I put in a ticket about it and was told no, they can't revert the purchase. I would encourage you to do the same, maybe if enough people complain it will help.

[terse canopy]

I created a ticket

these are two different resources it is 100% the developer's fault why should we suffer then?

[tawny vigil]

This was the response I got. This info would have been great from the get go, not after the fact

[foggy sinew]

Same response.. opened new Ticket

The Images do not even Match what you can unlock…

[tawny vigil]

Yeah, i

I am not holding out too much hope at this point.

[pallid forum]

Got the same reply…that is a scam from scopley! Nothing else … hope they make up their minds and focus on being customer centric

[inland heath]

I got the same response. I'll make another ticket.

[gentle linden]

You need both resources - Cryonic Blast projectile shard, and Epic projectile shard - to unlock the Cryonic Blast. If you spend the Epic projectile shards on another refit you won't have enough to buy the Cryonic Blast. It says what you need on the Cryonic Blast projectile unlock screen. It's not Scopleys fault if you've bought a completely different item with one of the resources.

[tidal tartan]

@gentle linden let's say it with good old Wu Tang Clans words:
"The game of chess is like a sword fight
You must think first before you move"

[inland heath]

After you two are both done patting yourselves on the back, realize most didn't try to game the system. I simply clicked on the refit that showed it could be unlocked thinking you had to unlock that one first and then the cryonic blast, instead of the other way around.

It's a simple mistake for those brand new to a mechanic most never use.

[foggy sinew]

Amen to That

[regal mesa]

The rewards show you are suppose to get two sets of 75 shards - i have a ticket in and resubmitted after Toni gave me the same response. they messed up and we should have gotten what we needed to unlock Cryonic

[lament osprey]

I’ve already reported in game a failure to save bookmarks & was told it was being worked on.
So is there any news on that because it has negatively impacted my gameplay very much.

[eager burrow]

Ahhh very true, thank you. I suspect it was just less than i was hoping for

[lyric pine]

I just came here to see if anyone else had this problem. SO MAD now.

[keen surge]

Doesn't mean that it is working, though I think repairs is about the only thing they've gotten the faction bonuses working on, just that the reduction can be small and you'd need to do some legwork to really be able to say (and I'm too cheap to have those research done yet) 😬

[eager burrow]

Its expensive, itll be a long while before i can double check 😂

[tawny vigil]

Yes my friend, you are not alone. Join the ranks of those support has decided to snub. Still waiting on the reply to my second ticket but not expecting much. Revduce gave me a little hope, hints that maybe something is coming soon that may help with refits, but not sure what it would be.

[lyric pine]

I did look all over and couldn't see anyplace where it said I needed both to unlock the cryonic. So I unlocked the purple one because it was pretty, then went to unlock the cryonic and couldn't. I just put in a ticket about it and then came here. So it's definitely not obvious. And it's not at all fair that now I'm stuck with a cosmetic effect rather than a 20% increase to weapon damage. I'm not trying to get both, I just want cryonic.

[tawny vigil]

Same here

[upper light]

The 20% is not really 20%. It's a base value number. When I unlocked the rainbow phaser with it's great piercing increase, the real difference in actual hits worked out to a fraction of a percent based on research that already dwarfs its gains.

And as a side note, all of the projectile shards that have a stat increase have required 2 parts to complete them since they were first introduced. This is actually one of those rare cases where I think Scopley is probably correct. People won an event that gave them all the parts to unlock an item called "Cryonic Blast" and then for some reason used some of those parts to unlock an item with a totally different name. I'm not sure how anyone can say how that is Scopley that messed that up.

[tawny vigil]

Well the fact that it happened to multiple people would suggest that it's confusing, especially to newer players. But I think what's more concerning is that support won't just help folks out that admit they made a mistake. What harm does it do to provide that kind of customer service?

[upper light]

Support for sure could respond better and just fix it for folks. It should be an easy thing for them, but maybe it's not. But the folks here saying Scopley messed it up should probably take a different tactic with them.

[tawny vigil]

I phrased it as my mistake because I didn't understand. I'm ops 29 and been playing since maybe around March, this is the first event I've been able to compete for epic shards. NOW I know that it's in 2 parts, but I just wasn't exposed to this kind of reward before. The error is ultimately mine, just wish support would be more understanding on something that is so limited to get. It's not like go mine some more materials to unlock.

[spiral venture]

I agree, it’s not like it’s a hidden thing as well it’s kind of obvious you spend the projectile shards and they vanish….

[regal mesa]

Same here - can’t believe they don’t just allow us to unlock cryo and if they wan to take the other away fine but give us cryo

[lyric pine]

Well, it's apparently not as obvious as you think since so many of us didn't realize it. I couldn't find anyplace that said that the projectile shards were also needed to unlock the cryo. Neither could a lot of people.

[inland heath]

I also heard that January is gonna be big in terms of events, so if they have more opportunities to earn 75 projectile shards again, I'll be glad. But older players have said it could take a year to earn them again, which is why I'm mad at myself and at support for brushing us off so quickly.

And yeah, I know it's 20% of the base, and that research trounces basically all boosts like this, but it still helps a tiny fraction more 😛

[buoyant crescent]

I just increased Cargo Security research in the Territory tree to rank 5 and my Meridian has lost 2k of Protected Cargo instead of gaining any. I have Meridian Fortification at rank 9. Can you look into this, please?

[keen surge]

Are you sure you didn't lose a territory service or exo buff? And you're not comparing in dock with out of dock numbers?

[gentle linden]

Or different officers?

[wild scroll]

Honestly amount of people with this issue scopefuly need to look at a way of resolving it

[frigid silo]

What's the deal with this?

[tidal tartan]

@frigid silo you can get sarcophagus blueprints.

[buoyant crescent]

No exo buff, no territory service, same officers, only change is the research level.

[keen surge]

Ok, well I'm assuming it's the Meridian by the Meridian research. What tier ship, cargo upgraded or not, total protected bonuses in effect, and final out of station protected value?

[frigid silo]

Dunno if you mean this for real..

[tender vault]

Giant flying triangles 🤣

[unborn tiger]

New and improved

Now with more visible ships

[crude vine]

I have a question is anyone online here it may be a big

Big

Lol big

Dam it it may be a bug

[earnest sky]

how bad is account sharing on other servers?

[buoyant crescent]

Yes, Meridian, tier 3, all slots upgraded bar warp engines (as need Ops 34), level 15, Joaquin giving 50%, T'Pring giving 150%, Meridian Fortification 9/10 (+9000), Cargo Security 6/15 (22%), Prime Protected Cargo (100%), Protected Cargo Extension 1/10 (5%), Survey Security 1/5 (20%), 47k protected docked, 47k protected out of station. Did I miss anything? Before I upgraded Cargo Security to 5/10 I had 49k protected on it with no other changes.

[tidal tartan]

@buoyant crescent what's Your third bridge officer? Maybe the right synergy gives you the missing pc. Just a guess before doing hell of a math...

[keen surge]

You numbers look to be fine then 🤷‍♂️
Meridian at T3 plus cargo upgrade has a base protected cargo of 1700, plus the 9000 from research: 10700 base protected.
Modifier of (100% base + 50% + 150% + 22% + 100% + 5% + 20%): 4.47
Total expected protected cargo: 47829 (which they truncate to 47K).

[modern crypt]

Hello! The game crashes in IOS every 5 timed minutes, it is not my mobile, it only happens when there are changes in the game, I suppose at the server level

Then those crashes inexplicably stop ... as the hours go by

[native oyster]

My scoring is not working correctly for the NYE event it gives me 50k points for a research in drop the ball but it only gives me 12.5k points in NYE

.

[gentle linden]

That's because ball drop is 40 points for research and 10 points on the NYE event

So it is working correctly, they're different by design

[native oyster]

Yay I cant read

[gentle linden]

I had to check it myself. I had assumed they'd be the same. Having two events scoring for the same thing with different points feels... Dumb.

[native oyster]

Well thats how you know scopley did it

[safe swan]

Who is black and white guys😆😆

[native oyster]

I just thought Louis was an android

Never thought anything about it

[acoustic reef]

My mission „True strenght“ is broken 😬. No instructions what to do 😖 Tried to kill explorers in that system to no avail 😏

[gentle linden]

It's a research that you have to do. The research is called "fragile explorers"

[acoustic reef]

Thanks!

[oblique laurel]

Has any official word come down on this I haven't gotten daily ghrush since I got him I'm stuck at 25 even though at lvl 9 I should have 50 base plus all the daily

[scarlet oyster]

On my server everyone in my alliance cannot see the nye event today

Server 61

[loud mural]

Multiple reports of the same on server 38

[spiral venture]

NYE event was there now gone S155

[civic tundra]

Nye event disappeared server 61

[civic flint]

Yeah, swarm event gone for me too! <@&509691205798592532>

[serene vault]

Looks like it’s gone for everyone

[wind nimbus]

Server 55 NYE swarm event just vanished

[scarlet oyster]

<@&509691205798592532>

[tall tinsel]

same here at S11

[sour notch]

188 same

2022 is cancelled

[native oyster]

169 eu same

[warped raven]

they had too many rewards in it so they had to take it down to drop the rewards by half

[spark raptor]

same here server 133

[quick bridge]

It’s gone on 64

[quick bridge]

Why would you say that

[cloud hinge]

Swarm event gone halfway to milestone 1

[gilded jungle]

For me the event isn't even visible

[polar dune]

Where has the swarm event gone?

[whole dragon]

Swarmished

[gilded jungle]

How about the Devs start sending messages if something is bugged and that they're working on fixing it instead of just keeping quiet and seemingly doing nothing

[sour notch]

https://tenor.com/view/grand-theft-auto-rockstar-gta-trilogy-gif-23858787

[uncut cobalt]

on server 155 eu i dont see today event. for minute i saw that is swarm but when i arrived in swarm system i dont see event nor get point for destroying swarms

[silver sphinx]

Same 51

[brisk roost]

Same on 174 also

[gilded jungle]

I think they found a bug and removed it for everyone.

[fierce urchin]

server 163 has the same issue

[obtuse laurel]

There is no daily event for Ring in a New Year! Wtf? How can I complete the 3-day SMS??

[winter wadi]

Server 56 has the same issue. I was almost to milestone 2 when it disappeared.

[thorny barn]

Same on 31

[fallow grail]

Why can I not get help with this issue? This happens when scanning and on certain screen shots of ships.I use a iPad Pro to play.

[strange swallow]

WTF is happen where is the swarm event new years day ?

[craggy lynx]

Server 45 as well

[strange swallow]

server169 same

[winter wadi]

What happens to those that wasted aramada directives for swarm madas when Scopely ripped the rug out from under us????

[wet shale]

Server 159, same, see it and then disapear

[fallow grail]

Yeah yeah event has bug but what about my screen graphic

[gusty magnet]

It's gone for everyone.

[wet shale]

Yeah yeah sure, what happen to you is realy the first priority in front of thousands other players

[warped raven]

report in game. This isn't an issue with the game but your account. I had the same problem on my phone. Got home logged into the PC client and had the exact same problem.

[fallow grail]

Well when so many say the same thing I think they get it yet I have been on this for a while and nothing so excuse me , it sucks to be blinded by the blast of light.

Thank you Cullen

[winter wadi]

I would open a ticket in game. You can send them screen shots too.

[fallow grail]

I appreciate this

[round vortex]

Server 153 no swarm Event Start

[verbal plume]

Server 143 das event ist weg

[molten sand]

Server 156 without swarm event

[acoustic reef]

Bei uns auch. 4 haben gezählt, dann plötzlich weg 😡

[fiery nimbus]

Server 167 has the same.

Guess they are already partying and forgot to press the button.
https://media.tenor.com/images/07e8bfa3567c1cb80910281045bc7bb2/tenor.gif

[winter wadi]

No, The event started and it disappeared.

It was a swarm event. I was almost to milestone 2 and had received rewards for milestone 1.

[broken goblet]

Is it comming back

[coral hearth]

It doesn't appear even on server 176

[haughty sparrow]

No events here as well they disappeared

[ebon knoll]

Erebus 169 event disappeared

[thin rapids]

Server 133 the same problem. Event was online for 20 minutes than its gone.? the rewards maybe too good??

[rustic fossil]

The same for server 137

[golden pebble]

The same at server 180

[wicked fjord]

I was already grinding swarms when it started. I had hit milestone 3.

Seemed like it was too easy to complete

[safe swan]

Server 187 problem

[flint slate]

its everywhere..

[thorny barn]

I completed hostile hunt yesterday with one kill in Kronos. This was going to take me 131 kills of swarm 35s, or 50 kills of swarm 39s…. Not sure how that’s “easy”?

[native oyster]

Targ 56 same issue no events wow

[wicked fjord]

I completed milestone 3 with about 25 L32 swarms

I am ops 35

[thorny barn]

Ops 39, points target was 7200 for milestone #4

[naive thorn]

The way I heard it, the rewards were way too good for the requirements.
So they yanked it. 🤣
At my level, it wasn't. 😐

[pallid forum]

So many already completed milestones, they have to bring it back as it was…. But taking hours for that… #unprofessional

[wet shale]

And as usual, no official communication, they are already on they're new year diner.

[naive thorn]

Semi-trained Underlings doing the work, iow "Call the boss, quick!"

[strange swallow]

so no event this evening

[wicked fjord]

It looks worse when they pull the event. They should have just let it run

[strange swallow]

chifoumi ?

[latent wolf]

This get figured out yet?

[pallid forum]

One needs to life LONG & prosper to see the event 🤣

[buoyant crescent]

Borg tribble.

[finite jewel]

swarm event back

[buoyant crescent]

Thanks for doing the maths. So it looks like Cargo Security 4/10 was broken and giving too much, perhaps. If I'd known I'd have stuck there!

[pallid forum]

Bug report: swarm event has too little awards

[manic cedar]

I have to crew that are ready to upgrade I have plenty of xp and shards for them but wont let me upgrade so i can level them up

[grave yarrow]

Are they on away mission?

[native oyster]

I post here often

[viral sigil]

Hi. My first bug report. I am running on a Samsung Galaxy S21 Ultra and since the last Samsung security patch on Dec. 8, the game crashes constantly. It will work fine for a while and then crash multiple times. Please help. Thank you and Happy New Year.

[naive thorn]

Natural invisibility, must be nice. 😆
Yeah, it's a pain. 😐

[keen surge]

And that's 25 still not unlocked, not 25 unlocked? I've not heard of anyone else having that issue so far, so you might need to contact customer support to get them to look at it.

[glossy dust]

just me or game is broken?

[keen surge]

Honestly these are usually a case of a setup change that's been overlooked, but buggy research is always a possibility too; though if this were the case it would be false numbers anyway (the server does all the math independently, so the client can show 1 number when you've actually got a different real number at the server).

[keen surge]

All kinds of broken generally 😂 but looks to be up and running for me.

[native oyster]

Nope. They weren’t invisible

[maiden gate]

Timer shows me out of warp, but ship isn't even in the system.

[coral fjord]

Please fix the game..since last big update...the game is constantly crashing or freezing...wasn't like that until after the update..lots us experiencing this..as well as serious lagging issues..thanks

[odd wolf]

Why?

[tidal tartan]

You are facing a faction efficiency Research bug where the client isn't able to display the correct amount of ressources needed.

[odd wolf]

What I'm doing now?

[charred thunder]

Yea it’s combining all the faction efficiency researches, so it’s underquoting what you need for the upgrade

Hopefully it will be re-fixed for the next arc maintenance

It’s client (device) side doing it, And then when you click on it and it compares on the server side it’s then realising you don’t have the correct amount.

[dark oriole]

Hello darkness my old friend.

Every time I'm close to maxing a ship. scopley sort your core game before adding more broken content.

Give me the SDK and I'll fix it for you for free. Many years now? Are your programmers struggling, if so, stop adding more content until you fix the game please.

[charred thunder]

Like really just posted about it right above,

[dark oriole]

Nice. Keep tallying them up then.

[charred thunder]

And besides ripper already knows and has given them the fix. It was fixed…mostly…. But for some reason something they did re-broke it the start of last arc

[dark oriole]

No but isn't 40-45 just ship xp?

[charred thunder]

Um….. 😂😂😂

[dark oriole]

And this is my first ent. So I literally don't have a clue. Because how would I?
Anyway if it's more Materials then that sucks for me lol.

That's depressing lol

Thanks. I'm going to go and cry and sell my house today.

[pale ridge]

Allways like that bug...

[quartz dagger]

Wasn’t this supposedly “fixed” a couple of updates ago?😏

[cobalt cosmos]

The Meridian refit crashes the game when I try to unlock it. Restarted phone multiple times over 2 weeks. Anyone else have this problem?

[native oyster]

I dont think its a kumari

[quiet cairn]

I wanted to let you know that the shield timer is really off. I have found several times since the last update, where the shield timer is showing 10 min or more before the shield expires but the shield is already expired.

[native oyster]

One of my alliance members got hit through a shield and that might have been the cause

[lavish flower]

what is going on with the ship upgrades

[icy venture]

Screenshot 2022-01-02 07.58.34.png Here on my Officers page I have 295k of Officer XP's but in fact.....

Screenshot 2022-01-02 07.58.50.png when I look at an actual officer's display, I only have 127.5k of Officer XP's. This discrepancy needs fixing.

[viscid nexus]

Syndicate buffs to increase the protection of basic resources do not work. I already have level 6 and the amount of protected resources should have increased, but this did not happen.

[gentle linden]

The amount has increased, but it isn't displayed. The amount displayed is the base protection, not including any research or buffs. The only ways to know your actual protection right now are to work it out yourself, or get raided until you're empty.

[native oyster]

Targ 56 server

[keen surge]

In regards to the ship upgrade failure, this is a well known bug at this point.
Scopely turned back on faction efficiency bonuses for the client, but didn't fix the reason that had them turned off last time: they're applying in client in cases where they shouldn't. In your example your B'rel will be listing prices that include any of your Klingon faction efficiency bonuses, but also any of your Federation and Romulan efficiency bonuses. This means that the Dil and Trit costs are likely noticeably higher than stated, and in this case the gas actually required exceeds what you have in stock; server tries to take the correct higher amount and errors when you don't actually have enough.

[native oyster]

Ty

Just annoying

[native oyster]

Display for ship improvements is crazy

[tidal tartan]

See above

[tender vault]

The Blob? Phantom zone? What is it?

[tidal plaza]

1. I can't jump my disco to cada-x. I get a "please update your game to the latest version" message. Except it's up to date. 🤔
2. The second repair premium is missing from the store for me. I haven't purchased it. The elite is still available.

[warm grove]

Same issue with Disco here - no updates in AppStore

[tidal tartan]

@tidal plaza @warm grove
I'd like to quote @keen surge :

Common causes:

1. you're using Pike or Picard with Culber. This will incorrectly show Culber as working at a higher percentage, drop Pike / Picard.

2. Less common is an issue with just Culber. Remove Culber and try again. If this fixes it it'll be a rounding error, you can try again as you change the warp drive, jump efficiency research, or Culber level.

3. jump efficiency research. Seems to have an issue at rank 4 and 8 where it can return an incorrect number. Increasing the rank of the research seems to resolve the issue.

[warm grove]

I removed Ash Tyler, and now I’m able to jump.

[river perch]

getting this same error when I try and jump my discovery , I don't have ash Tyler in my officers and warping worked last night

[tidal plaza]

I don't use Culber. pike moreu t'laan. It's my rank 4 efficiency. I will try to remember that. thanks.

[tidal tartan]

See explanation above. There are several options.

[river perch]

yeah I did, and none of the staffing issues seemed applicable as I didn't have any discovery staff on, though I did try adding them and removing them , I also don't have pike or picard, and if I was jumping last night I should still be able to jump, I didn't level anything.

I have lvl 4 jump efficiency but why do I have to lvl myself to 27 to use something that worked yesterday with lvl 4 jump efficiency too?

[tidal tartan]

Obviously one of the issues is relevant for you which is the efficiency Research level. Anyways if you can't upgrade it let's look which crew you are using. Maybe there is an issue more.

[tranquil pelican]

The lag on eu-180 is really bad today, in every system but especially in swarm systems

[spiral lintel]

Augur doesnt show properly. Cleared cache and rebooted game. On galaxy fold 3

[native oyster]

Good evening STFC!Alot of lag on server 181-Senate..Not playeble at all!Swarm system catastrofic!!Cmon people,please fix that..I dont have 5h time to play game and 1 event..And you asking yourself maybe why people quiting?!Best regards..

[lilac hatch]

Hello ! I agreed with Sylphon. I use Domitia as captain and kbish. I've the same screen in french language. I'm on server defiant (167)

I have this screen for every destination as i want to jump from my starbase or from a system

[lilac hatch]

To complete I proceed desintallation and re installation with cleaning memory...I've the same screen.

[tidal tartan]

I'd like to quote Order2Chaos :

Common causes:

1. you're using Pike or Picard with Culber. This will incorrectly show Culber as working at a higher percentage, drop Pike / Picard.

2. Less common is an issue with just Culber. Remove Culber and try again. If this fixes it it'll be a rounding error, you can try again as you change the warp drive, jump efficiency research, or Culber level.

3. jump efficiency research. Seems to have an issue at rank 4 and 8 where it can return an incorrect number. Increasing the rank of the research seems to resolve the issue.

[fleet ruin]

Anyone else experiencing Discovery Issues with Jumping today?

I am on the latest version I checked.

[tidal tartan]

@fleet ruin see my post above

[pastel mountain]

I'd Like to quote [157 - GLF] Tängo1909: I'd like to quote Order2Chaos :

Common causes:

1. you're using Pike or Picard with Culber. This will incorrectly show Culber as working at a higher percentage, drop Pike / Picard.

2. Less common is an issue with just Culber. Remove Culber and try again. If this fixes it it'll be a rounding error, you can try again as you change the warp drive, jump efficiency research, or Culber level.

3. jump efficiency research. Seems to have an issue at rank 4 and 8 where it can return an incorrect number. Increasing the rank of the research seems to resolve the issue.

[fleet ruin]

This does not seem to be the same as what I am experiencing unless I am miss reading your post.

[tidal tartan]

The post explains in 99% of the cases why it comes to that error. If none of the points are valid for you, please explain how you can reproduce the issue.

[fleet ruin]

Attempting to follow the entire thread now. But I am running PMC and not either Cumber or Tyler.

[tidal tartan]

What about point three the research?

[fleet ruin]

Yeah I am at 4 on this...

but what changed as of 12 noon ET today? Cause I have been at 4 for a few weeks and run PMC without issue

[tidal tartan]

Don't know to be honest. Maybe they changed something in the background. But your research level will be the issue. Level it up and it should be fixed.

[fleet ruin]

Need to first level my Ops to take it 5

[carmine flax]

Pathing working as intended or does my Google Maps need an update? I thought the shortest point between two spots was a straight line. 😂

[naive thorn]

I know we've talked about this issue before.
But if i had a car dealer suddenly increase the price of the car he was selling me at a sudden markup of 33% on tires he had originally given a lower price on.
I'd be calling the BBB.

[spiral venture]

Your warp isn’t high enough to use the short cut

[carmine flax]

@spiral venture I can reach both systems by taking the long way around but the shortcut is a higher warp range not shown?

[spiral venture]

It’s a bit strange if you switch ships with something higher warp it should be fine… I had this issue b4 it’s kinda stupid I also had an actual bug before where the short cut doesn’t work from one side but does from the other…. 🙈🙈

[carmine flax]

Scopely 😂

Thanks for the info though

[spiral venture]

I actually reported the actual bug and was told it was intended….. 🤦‍♂️ can’t be intended if shortcut works from 1 side 🙈🙈

[spiral venture]

No problem ☺️

[carmine flax]

Working as intended means too lazy to fix it 😆

[spiral venture]

Duriana to Kor Na Ron works fine but it will force the long way round for Kor Na Ron to Duriana…. It’s a small issue but just kind stupid logic I think there’s another system somewhere with this issue can’t remember name

[gilded wolf]

So anyone notice a decrease in g4 rare blue prints drop rate in capital systems? I used to get 1-3 per 50 chests and randomly get 0. But I just went 400 chests without getting a single rare

[keen surge]

I think there's one in Romulan G3 space, larger path though. I've always found that the times are very close in either direction though in these cases, so I suspect they have the same base travel time and it's a sort order issue (presumably all available paths are dynamically generated and the lowest with matching criteria is picked, but by swapping the direction of travel you could change the sorted order, depending on how it's sorted).

[pale ridge]

Same "translation" error like every faction hunt, hunt klingons and hunt federation are named the same in german.

[spiral venture]

Cheers mate, that makes sense 👍🏻

[viscid nexus]

the power of the ship in free space is not displayed correctly. After the attack it displayed correctly. Players from my alliance also see 2.2mn of power.

[keen surge]

Do you have officers below deck in slots that are not yet unlocked?

[undone oracle]

Two days in a row I have had a ship repaired went to collect it and it went back to needing repaired. I know it was done. I think the first time was my Vidar, Sunday it was my Franklin. Also since the last server maintenance the game has been lagging and freezing up.

[viscid nexus]

Yes and power after attack became the same as in free space when I removed them

Bug or feature?

[keen surge]

Yes. The specific bug is that these unavailable officers are incorrectly included for stats in the reports and when viewed by others, which (if they lead to higher listed stat bonuses) can make the ship power show as higher than it really is. The higher numbers are the bug, lower ones are correct.

[viscid nexus]

Thanks 👍🖖

[elfin storm]

It's been 32 days I turned in free bug reports nothing's been done so what do I do now on mining ship is stranded

[gentle linden]

Have you contacted support?

[signal belfry]

Since the last patch I am constantly having to deal with not being able to complete upgrades on ships. Usually, it glitches and makes me pay another arm and leg to complete the upgrade, occasionally it just shows that an upgrade is available and then tell me I don't have enough resources. Is scopely ever going to have a fully functional product? As much time and energy as I put in this game, it would be nice if I wasn't getting robbed, to boot!

[elfin storm]

Whatever you did didn't work

[tidal tartan]

No one does here anything. YOU have to contact customer support yourself. See #👽-how-to-contact-support how to contact them.

[tidal tartan]

You are facing a faction efficiency Research bug where the client isn't able to display the correct numbers. When you click on upgrade then, the database requests the real value which is usually more and if you don't have enough you'll get that message.

[spark raptor]

@earnest crest I have no idea what "Ship Skin Shard Trackers" are.

[earnest crest]

#💭-suggestions message
has a basic rundown of the tracker situation as it was prior to today's announcement. You probably don't have any though

[visual kiln]

I have just got a ship I can cloak a d3. When I use the cloak I don't get a icon that tells me it on or 3 min timer . Other that that it works fine

[earnest crest]

I see the timer just above the dock, yellow for cloak duration and gray for cooldown

[orchid hornet]

Clearly something wrong going on here with upgrade requirements.
Have heard this from several players already.

[bitter ether]

This.

Been really bad the last few months, 94% and two of ten were a success, with a 40% chance of crit but zero crits

[tidal tartan]

You are facing a faction efficiency Research bug where the client isn't able to display the correct numbers. When you click on upgrade then, the database requests the real value which is usually more and if you don't have enough you'll get that message.

[mild orchid]

you again have the same names for different events. constantly this mistake

[prime path]

U can’t even press the add trit button that’s circled either, also been told it’s the same with steel and dil too. It would be nice if scopely actually put their patches through u know quality control maybe

Here’s some other bugs too

[unreal pilot]

The game won’t let you tap on any system you just recalled a ship from

[prisma panther]

Explain this one

[violet bear]

The price changed when I tried to purchase. Said I didn’t have enough resources and erred.

[earnest crest]

There's a common client calculation bug where it can't correctly show the price for component upgrades. It's possible to upgrade still if you collect more mats/rss than the displayed amount. The correct cost will be deducted from your stockpiles because the server can calculate it correctly

[keen surge]

They haven't just made one of my explanations a pin by now?..

[noble moss]

It's more fun to have you copy paste it (besides, almost no one checks pins before asking). 🤣

[keen surge]

Most of mine aren't copy/paste 😅

[pastel mountain]

besides, almost no one checks the last message before asking.

[empty blaze]

DON'T KNOW IF YOU KNOW BUT THERE IS A BIG BUG ON SERVER 131 EVERYBODY IS STUCK!!!!!!!

[cosmic lotus]

on server 157 also, seems to be a big bug.... no one can warp on server 157

[tidal tartan]

@cosmic lotus i am just warping to karpinnen

[cosmic lotus]

on server 157 there are many players hit by the bug. doesn't matter where you warp. going back to station also not works properly, and you cannot move the station. (ships are shown as in station, but when you try to move you get an error that the ships are not in....)

[somber girder]

at least redeeming the tokens for borg systems works ... but ship stays at station

[icy gazelle]

should be fixed now

[empty blaze]

@icy gazelle it is👍

[icy gazelle]

🥳

[arctic mantle]

Resetting a mine. And click [Mine] green button, but ship RECALLS instead of moving to the mine.

Repeatable Bug

Shutting down and re-starting game client restores normal function.

[long heart]

Issuing stability problems on Android... several crashes since last event bugging situated with changing ships or systems... game freezes and must be restarted

Not playable longer then 30minutes in a row

[long heart]

Zooming in twice crashes immediately game

[coarse fractal]

I think that even a non-French speaking developer is able to see the problem....
And I just saw that the problem also exists in Russian and German....

[noble moss]

Or announcements. 🤣

[fiery nimbus]

Trying to update my D4.
Purchased the trit and dili but it does not allow me.

Restarted the game and now it gives me different requirements.

What is this voodoo?

[gentle linden]

Read above, there's a lot of other posts about it

[long heart]

Issue ongoing since Duality Arc2...

[tidal tartan]

I hope they don't do voodoo. You are facing a faction efficiency Research bug where the client isn't able to display the correct numbers for the upgrade. As they are correct on database level, you might run into that issue if you are short on ressources.

[vivid gazelle]

Game has crashed and won't let me back in

[fiery nimbus]

@tidal tartan thank you. I am not happy to pull out more ressis... Did the research, why should I pay the extra?

[junior spindle]

the double repair bug appeared for me too eventually...it's annoying pls fix it

[pine pecan]

this bug with upgrade ships node is very annoying now i have same problem with kelvin

[tidal tartan]

You don't pay extra. You'll pay the correct amount which is stored at the database.

[tidal tartan]

See above

[pine pecan]

in notice they change value for trit (for 30%) and crystal (10%) after i press upgrade button

[gentle linden]

Read above. It's the same issue as pretty much everyone else is having.

[pine pecan]

I know but this is very poor programming this problem exit from beginning and from upgrade to upgrade worst and worst (they do not know how to programming database and how to read data from database). They do not know how to programming critical section (issues with start armada in same second)

[fiery nimbus]

Well, i don't have time to calculate the improvements given by all the research, i wrote support and put up shields... When I was thinking they are getting a hang of things and bugs get fixed.

[tidal tartan]

They won't tell you anything different.

[fiery nimbus]

@tidal tartan 😢

[earnest crest]

there's no need to calculate anything, the server will do the calculation correctly and remove the right amount of mats/rss. If you get an error, just get more of each until it works

[pine pecan]

we can not anything planned with wrong display data

[keen surge]

You'll need more tritanium, possibly a lot more.
Issue isn't with the database. Client does the math on these things itself rather than request data from the server for everything, which will save on time and lag, then the request is handled by the server when you hit the button.
The issue is that the clients are unable to correctly apply faction specific bonuses when ships are docked and so many of these bonuses either show as applied in error or not at all. What you're seeing in the above is the effect of any Romulan and Klingon faction efficiency bonuses being applied to your Federation upgrade costs by the client, and when the request is sent the correct costs are calculated by the server.
Best you can do at the moment is to calculate the real costs with a little math (base cost / (1 + bonuses)), or if you use the PC client pm me for some further information.

[earnest crest]

the client should be mostly right with regards to mats, but can be pretty off on rss. For most people, they shouldn't need more than 10-20% more on mats, and probably less than double for rss. You can plan around these guidelines if you don't want to do the harder calculations

[pine pecan]

sorry but this is 6 numbers if it is problem got from server it is ridiculous, also why client do not have this database local (this data not change to fast)

they need check only if is data change on server (compared with local) and refresh local base

[keen surge]

Yeah, don't get hung up on database and how people try to rationalise the bug..
The client will have a local copy of the base costs, the research bonuses, and the formulas required to get the final costs (that is you don't have a table with all of the possible combinations of bonuses, you instead have a table with the base costs and then apply a formula against those values). The client has a bug in the formulas.
It looks like you're using the PC client though by that time image, in which case there is a workaround, but I'm not allowed to discuss that here..

[pine pecan]

i use both and in both is same problem

[keen surge]

And "mostly right" in regards to materials will still mean, estimating your level, up to 254 difference between real and stated crystal costs in this example alone..

[keen surge]

Workaround means there's a way to work around the bug to get the correct values, pm me if you want further details..

[pine pecan]

I know everything cost and mast be make compromise, but this problem exist long time over 2 years (I think) or from start

also if I can suggest please use some poor computer with max 10Mbs in download and you will see lot of problem (I think order execution is totally mess for travel ship in system, and two times execute code)

[keen surge]

The original bug was that none of the efficiency bonuses were counted by the clients, base costs required only and then correct costs taken.
Then they enabled the efficiency bonuses in clients more recently, last year sometime I think, and it suffered from the near universal problem that the clients have with incorrectly applying faction bonuses. The solution was to disable the faction ones in client, leading to more accurate but still overstated costs; with the correct costs still being taken by the server.
And then in this last arc they decided to turn the Faction bonuses back on, without fixing the problem..

[pine pecan]

and we now have more troubles 😂

[keen surge]

Yes. Though there is a work around for the PC.

[fiery nimbus]

@keen surge

I will try on PC.

[keen surge]

Work around. Standard PC will have the same issues, you can pm me for more details and a short liability spiel.

[pine pecan]

I was argued before over support but result is worst than I expect

for me no workaround I am current quit low on both and must postpone adding warp engine for few days 😂

[keen surge]

Customer support probably understand it less than the random misplaced comments here 😂

That's because you haven't asked me what the workaround is 🤷‍♂️
If you want to know workaround, pm me. Probably get these comments deleted by the mods even 😂

[pine pecan]

interesting sometimes if exist lag show correct value and return to lower value

[keen surge]

Actually "correct" value I think you'll find is still incorrect, just reverted to excluding the faction bonuses (so asking too much instead).

[pine pecan]

it is like read from server but then recalculate and if no lag we do not see first value

[high citrus]

Can we please fix luis on android

[unborn tiger]

https://tenor.com/view/blue-man-group-matt-preston-gif-10728076

[main helm]

Dear Scopely, your brand new Impulse Speed researches in the Territory tree are broken. I maxed mine for my level. I just raced someone who has not done them. My ship's impulse speed is 129. My opponent impulse speed is 119. I should be faster, right? Wrong. Just raced across a system and it was dead even. Good job, Scopely. I wouldn't mind a refund on all the territory materials I spent on those broken researches.

[brittle hornet]

My meridian is broken, won't dock to base, and resets initial location to system center. Ideas? Flushed cache and restarted client then switched from Android to PC, still no dice

[half yacht]

Send ticket in game with “stuck ship” in it. It will give you instructions on what to do so they can fix it.

Also in the FAQs

[brittle hornet]

Ok looked at the FAQs, only says to restart game, which I did. Opened a ticket through support, still waiting for reply or solution

[junior spindle]

every second hostile is 'invalid location'

[brittle hornet]

I even reinstalled the game

[keen surge]

the restart game will be more about making sure it's synchronised properly, when your ship is you need customer support to correct it.
All you can do is contact them, state that it's a stuck ship, what dock and crew, and wait for them to fix it.

[brittle hornet]

I am, maybe today?

[keen surge]

well, it's basically impossible to say. Usually they're pretty quick with stuck ships, but it can take a few days if you're unlucky

[brittle hornet]

Gonna see if my ship can be killed, if not someone suggested getting my base hit might work

[trail hedge]

Need help everyone. My kumari will not give ship xp. But the lvl xp will. What’s the problem🤔

I can’t see that. Maybe 200 ships at most. Or is their another way hostiles are counted ?

I took out another ship and got lvl xp it not ship xp. How are hostiles counted? I’d be lucky to have killed 300 in a day

[sage roost]

Oh yea of course 🤦🙈 sorry I'm too tired 😴

Thanks 🖖

[tidal tartan]

I guess there is a misunderstanding. You can level ships either by killing hostiles or spending ship XP. You will get ship XP, the yellow cube atuff), either by doing dailies and collecting them or you find them in loot boxes you get from killing hostile and/or other players ships.

[trail hedge]

My station is in Fed space

[trail hedge]

On the bottom of the pic it shows lvl xp. In the upper right corner it shows ship xp.

I’m getting 3 different answers from every one so I’m not sure

[earnest crest]

The yellow ship xp, as a drop, is very rare and hard to farm from hostile loot chests. Filling the bar in the lower right can be done by killing hostiles or spending your ship xp.

[trail hedge]

That’s what I thought. Some one in my alliance said my kumari may be bugged. Thanks Cand1e

[round vortex]

Bei mir fehlt das Event militärische Vormachtstellung Server 153

[gentle linden]

Not everyone gets Military Supremacy as an event.

[round vortex]

Im Level 35 …… a other Player from my Alliance is Level 35 too and he have the Event

[gentle linden]

Not everyone gets it

[errant nova]

habs auch nicht, gleicher Server. Gibt einen ruhigen Abend

[round vortex]

Mh komisch

[tidal tartan]

@errant nova @round vortex Scopely verrät keinem wer das Event warum bekommt. Wenn ihr ein Ticket aufmacht, bekommt ihr als Begründung, dass es am Spielstil der einzelnen Spieler liegt.

[snow elk]

I dunno if it's a bug or deliberate but I haven't seen the regular daily reward tokens for sale for the last couple of months only the elite ones and they are above my price range

[dark sonnet]

There seems be a new android bug that causes freezes/crashes ~5% of the time when changing to system view (either via "locate ship" or "view system" usually). Started occurring about 36 hours ago for me.

Edit: i am also noticing occaisional crashes when you select a ship under "swap ship".

[keen surge]

That's Scopely "tailoring" packs to their users.

[native oyster]

I’m baaaaack

Showed up once I tapped on the mission ship

[rapid condor]

Yes same here it's so annoying.

[glossy abyss]

ship construction is mis-ordered when you've got 3 research queues... triggers my OCD pretty hard

Goes: Construction, Construction, Research, Research, Ship Build, Research

[mystic ice]

Is the Spock glitch in armadas ever going to get addressed?

[native oyster]

With the same crew, newton is 500k weaker than yesterday. now it's starting again, after 01.01. finally all ships had the right strength and the error was finally fixed after 2 months. I'm slowly losing interest in this totally bugged overpriced game.

Yesterday

Today

[native oyster]

the bug only affects the bridge with Pike, Moreau and Chen

[keen surge]

If you still have both reports, hit the i button and check what's different between the two listed stats for your ship. Might be able to figure out where the difference is coming from.

[native oyster]

the difference lies in health

[keen surge]

Any chance you were switching ships and had some officers left in slots not yet unlocked on this ship? That % is driven by your officer stats, and it incorrectly counts locked slots in reports.

[native oyster]

if I use my armadacrew as a bridge, everything is ok. the bug is only there at PMC.

[native oyster]

I always have the same crew (2 officers) below deck.

some time ago there was a bug that affected pike's abilities. I suspect this is behind the problem

[keen surge]

The only bug I can think of with Pike was that his XP bonus didn't work, this is a difference in stated officer health stat, maybe about 4k 🤔 without locked slots though, didn't lose an alliance service or an exo it anything?

[native oyster]

I don't use exo. There was no change to zone services. these would affect all ships and all crews.

[raw bear]

Not sure if this is a bug but I've noticed some Scouts not giving the chests for the messages...

[tidal tartan]

It's only a chance to get them.

[raw bear]

I must've been pretty lucky then lol, thanks.

You'd imagine with how rare they appear and how hard the good ones in active system are. I'd hope to always get some 😦

[native oyster]

This was the answer from german support: Hello, Olaf here from the support team. Yes, there are problems with Pike when you pair him with officers who contribute to the same skill pool. Some players report that they only have the problem on Dock C and above.

[keen surge]

I'm not convinced that Olaf understands the issues with Pike or how it can relate to officer stats then 😂
And if a service was inactive/active it wouldn't necessarily effect other ships, as this specific bonus is based on officer health stats out of 10 levels, with lower level ships being easier to max out (from both having lower requirements and typically more open slots). I would just quickly check if your alliance has any services that would increase officer health that aren't active right now still.

[quartz dagger]

Kindly, please finally fix this one. As i reported it 3 months ago already…

Upon login, everything new keeps beeing “repeated”, even though i clicked through all of them previously…
i.e., the News pops up again, it says i have a gazilion new missions, some officers are ‘new’ too, some ‘new’ ships, and ‘new’ toasters;

This happens every single time i’m logging in. Clearing localization, turning device off and on, even reinstalling game, nothing makes it go away…
It all started after a certain update, the one from September or October (i can’t pinpoint which one exactly anymore), and it’s only been getting worse since (i.e., stacking)…

Iphone SE here if that helps (first editon)

@toxic hornet
@nimble raven

[wheat cradle]

Happens on Droid too. I'd forgotten mining was a dangerous activity 😂

Yep but seems more frequent since last 2 or 3 updates

[half yacht]

Clearly the health stat is wrong for the 11M stats, I can see in the battle you showed with it your ship had 7M hull not 6M like the info says, so I think the display is wrong and you didn’t actually lose power.

[native oyster]

thanks for the information 😃

[half yacht]

I have a second guess as well, since Chen’s officer ability doesn’t work on lv 51 hostiles, maybe the game display is just ignoring Chen’s stats as well, even though they are actually there.

[quartz dagger]

No, is doesn’t “go away” when i restart… Read lol, it’s exactly what i wrote, i’m having it every single time when i start the game…😏

Not applicable, as it’s on servers end, not client

[quartz dagger]

Fine, it’s still not client side then though + that it needs fixing either way😜

[keen surge]

51 and under for Chen, so she'll be working there still.

[remote shale]

I have a cloaked D4 and not getting the rewards for defeating lvl 31 hostile

Yes my D4 shows the cloaked icon

Is it me or the game?

[gentle linden]

That's a hijacked legionary on your image

[sick stone]

RepairCollecting

[remote shale]

Yes it is. And cloaked.

[gentle linden]

A hijacked legionary can't cloak

It isn't in the game. It's not an option

There's no cloak for hijacked ships

[remote shale]

Wait one…..

While it’s returning…. If not permitted then why did the allow me to burn the cloaking token?

[gentle linden]

You probably bought the normal legionary cloak

[remote shale]

Why aren’t the hijacked ships segregated out?

[gentle linden]

The romulan one

We don't know why the hijacked ships can't cloak, Scopley didn't add it, and it doesn't make sense

When you have cloak for a ship there's a button like the one here. You have to tap that to activate the cloak. It only lasts for a set period of time and stops when you attack something.

[remote shale]

Ahhh….. the button….

I do not have that.

So how do I pitch a fit with scopely?

[gentle linden]

You unlocked the cloak for the Romulan legionary. You'd need to build one to use it. You can try contacting scopley support, but I'm not sure they'll do much here.

[remote shale]

Thanks for your time

[severe fern]

After unlocking 4th Preset (same with 5) it randomly deletes the presets of others (in this example it deleted my 3rd profile after making a mining crew. If I then fix my 3rd preset, it will delete another random profile.

There was an obscene amount of money spent on these upgrades, so I am baffled why bugs like these aren't immediately hotfixed! Please fix this ASAP!

[dark sonnet]

This crash/freezing is still ongoing for Android and very agrivating

[white olive]

Hey, anyone have issues with borg nano probes? I’m not getting any for killing borgs. I’m in new 33 system sigma carment. First run probes was showing in cargo but after death have nothing in inventory. And now second run it doesn’t even show in cargo

[earnest crest]

have you killed over 1500 hostiles today? there's a cap on the number of rewards you can get from killing hostiles per day

[outer estuary]

Wait seriously there is a cap on receiving loot chests and cargo from hostiles after a 1500 kill cap?

[earnest crest]

loot chests, cargo, and rep.

[regal juniper]

Been seeing sync issues on android ground 3 mil rep game freezes then relog... Reps back as was nowhere near hostile limit. On android

[white olive]

Thanks yeah I believe I did. Not very nice whileCoW is running 😭😁

[native oyster]

Since yesterday moving to a new server my daily syndicate chest are gone.

And the frame is still locked

[tidal tartan]

Contact customer support. Maybe they are able to unlock it.

[native oyster]

I’m here again

[tidal tartan]

https://tenor.com/view/tom-and-jerry-tom-the-cat-shock-scared-gif-15003103

[native oyster]

Same system different area

[dark sonnet]

Crashes on swapping to system view and swapping ships in the manage ships menu still plaguing me on Android.

[lilac hatch]

Hello !
I rewrite my problem :
I want to use the special jump of my disco. I don't use Picard/Pike/Moreau/Crubler on the deck or as crew.
The system inform me that my game need the new version of the game. Or i use the last version.

I uninstall and reinstall game with cleaning caches. I go from a system to another one "classicaly".
There is no change..

What could do I do ? Thx !

I use Samsung S8 and Android 7.

[keen surge]

Is your jump efficiency research at level 4 or 8?

[placid crystal]

Entered a lvl32 system (Ok'Vak) and there are zero lvl32 red hostiles. One spawns a few minutes later and it is the Lingon Scout. I destroy it. 10 minutes later, there are still no lvl32 red hostiles spawning... and in a lvl32 system at that. Additionally, my exocomp for combat is being wasted by this system, too (it only lasts an hour). How am I supposed to destroy red hostiles when they are not spawning? 😦

[gentle linden]

Kill the other level hostiles in the system and 32s will spawn.

There's a limit to how many hostiles will be in a system at a time. Each time one is killed, another spawns and the spawn is a random level for that system.

[placid crystal]

The event offers 32s and 33s for 550pts. A lvl32 system with no lvl32 hostiles seems like a bug, to me. 🙂

[gentle linden]

In a 32 system, 31, 32 and 33 will spawn. If only 33s are killed, eventually there won't be any 33s.

It's not a bug. If everyone is killing the 32s whenever they spawn, but not killing the 31s or 33s, eventually all the hostiles will be 31 or 33.

So kill some 31s and 33s and the 32s will spawn.

[placid crystal]

Okay, either someone at Scopely did something... or the ystem may have some type of reset sfter a while. All but 2 lvl31s disappeared... and now 32s and 33s are spawning. The reset is too long, if you ask me, if that is what it is. 🙂

[gentle linden]

They do reset, but it takes a while, and its based on the time since hostile appeared. The quickest way to get them to spawn is kill the others.

[placid crystal]

Still seems like a bug. It's a waste of ship health and time to have to prime a system to spawn the hostiles it is suppoed to spawn anyway, IMO. 😦

yep, after that "reset"... the system spawned like 3 lvl32s and a gazillion lvl31s and a few lvl33s... now... all lvl32s are gone. 😦

another follow up... well... seems better to save ship health and hop systems for 32s... takes the same amount of time as either waiting or destroying hostiles I do not need... perhaps less time actually... feels like a bug, though

[placid crystal]

thanks for tips and for helping me think of other ways to adapt to the bug 🙂

[upper light]

The problem is that it's not a bug, as the previous poster has tried to explain. Systems produce 3 levels of hostiles. When everyone hits only one level, the random respawns will all be other levels at some point. That's not a bug, it's basic math.

A better solution to your problem is to move to a nearby 33 system near it where you will find 34, 33, and 32 ships.

[native oyster]

Heroic recruit event is bugged! It counts epics 10 points and does not count lucky pulls… server counter broken or what

[hoary violet]

laaags

even CoW sms not scoring correctly, got points to ALB but not in sms

[knotty canyon]

Somehow I’ve got the same research in two research queues.

[limber lagoon]

@scopely please respond to my emails.

[dark sonnet]

Crashes are still ongoing on Android. My hunch is seems to be caused by loading some sort of texture or particle effect when you zoom in on a ship while changing systems or swapping ships.

Seems particularly common when viewing origin space or exchange space. Could be an element common to meridian and Stella or those systems.

[warped raven]

So how does this happen? it looks like its not counting some reductions.. I got the mats and then it turned into the next screen

[warped raven]

Ok so first screenshot was taken in dock B then i had another ship out in dock B so loaded up the auger into Dock A tried to upgrade and got the second screenshot. I brought my other ship home and put auger back into dock B and was able to upgrade using the top screenshot costs.

[keen surge]

I reckon you'll find that it's actually somewhere inbetween for most of it.
Scopely enable the faction specific efficiency bonuses in the clients, but neglected to fix the issue with them showing incorrectly. So the lower costs is including all faction efficiency costs, not just Romulan, and the higher costs would be showing it without any of the faction efficiency bonuses.
So the lower ore cost would be correct, Dilithium and tritanium would be higher than the lower costs but also lower than the higher costs, and crystal would actually be the higher cost.

[eager burrow]

Does Le Forge just not show in the logs or for some reason not work vs territory armadas?

[tidal tartan]

@eager burrow did you check the description?

[keen surge]

Only abilities that effectively activate during combat are meant to be listed in the reports.

[unique thicket]

The number of crashes I'm getting on android is insane right now. If I open the game, go to galaxy map and then go to romulus it will crash 100% of the time.

[native oyster]

just tried - for me it works on three different devices

[eager burrow]

Ahh ok ty 🤣

[unique thicket]

Samsung s21 here, reinstalled and done all the trouble shooting steps, still a guaranteed crash.

I can go to another system, zoom out to max then to to romulus but still a lot of crashes otherwise

[quartz dagger]

It’s the same on IOS, am having that since last update (or the update before, i don’t remember properly as this game somewhat seems to be still in Beta stage constantly😏)

[tidal tartan]

Maybe You're beta tester?!

[dark sonnet]

The ship swapping crashes and random "locate ship" crashes seem to be better, but now the game definitely crashes consistently when you view specific systems. For me, it's zamaro beta if I use the favorite menu.

[native oyster]

this is interesting as it seems to be something with Samsung S21 devices, I remember some weeks ago two other players having strange issues on their devices...

[somber solstice]

ship A on gas node mining ore...👌

both those nodes have been broken forever 💔

[unique thicket]

There was a similar problem the last time that Samsung pushed an update, and they updated again in the last few days

[crystal current]

Every time i start one of this a second one starts automaticaly

[severe fern]

I cannot seem to get any offer to obtain the Vidar; now they just started another Mega Cube event with BORG and still no Vidar offer, I have a maxed level 28 base and about every ship I have seen 2-3 times already in the store, but yet the Vidar I have not seen, how do I get it??

[languid kelp]

Can you guys remove the kill cap? It's seriously pissing me off. Especially during cow like events.

[native oyster]

seems like you have to wait for the next update, unfortunately.

[regal obsidian]

Everytime I go to view a cloaked kill in my battle log I get this and have to restart game. (S32)

[tidal tartan]

Level up. I have it currently in the event store.

[shrewd wadi]

DAMAGE CALCULATION ISSUE; different between Scan and Battle Report.

[severe fern]

Lv29?

[tidal tartan]

Or 30. Don't know. Sorry.

Maybe, maybe not. Anyways it is in the event store now and in the cosmic cleanup store as well.

[grave yarrow]

No, it doesn't have to mean that. When I scan a base, I just want to open, it shows me for example 300k hull. When I attack, this jumps up to 750k.
The player was offline in the end and the base showed as open in the scan view, but it wasn't open at all. Still had about 200k hull left on the battle log.
In zilags case it was the exact same thing I suppose.

This miscalculation when scanning bases has been around for at least the last year, since I started around that time and still encounter the issue today.

[severe fern]

But you need a Vidar to access the systems to obtain the currency in order to buy something from the event store :S

[tidal tartan]

At least it's harder to complete the events.

[grave yarrow]

1st is a scan, 2nd is in the battle log

Wonder when they will get around to fixing this though

Possible. Might need to check on lvl 15 base when there's like no research at all for base defense

[heady glacier]

Why that?

[earnest crest]

there's a display bug in the client, it shows you need less rss/mats than you really do. Try increasing your rss levels, trit and dil in this case, and try the upgrade again.

[autumn badge]

Vi'Dar shards/blueprints were available earlier today in the Event Store. I bought 2 packs and had to relaunch my game. Now it's completely gone (it was the first thing in the Event Store earlier...Now MIA/AWOL). No time limit/waiting period, purchase limit was 10...and I'm 20 BPS shy of building the Vi'Dar and cannot purchase through the Event Store the last 4 packs I would need...makes no sense other than Scopely has a bug....tried to say something to Scopely but IDK if I'll hear back from them...anyone else having this issue?

[shrewd wadi]

Negative. This has happened multiple times to me and my alliance mates. If it was a one off instance I wouldn't have reported it. We continued to crack and raid per the example above; therefore, it makes no sense that someone would repair one turret and then allow us to continue looting millions of rss. I've been baited; why shield when you can spend some Trit and keep pushing the goalpost out and wasting attacker speedups? I get it. This is different.

[shrewd wadi]

Thank you for confirming it's a known issue.

[steady rivet]

The whole game has been bugged out freezing can't hit targets randomly and frequently also can't fly more then able to None of any other games have had any issues for me 🤷

[agile coral]

My assumption is that the scan only shows the health of the first turret and the battle log shows the health of all turrets.

[fair dagger]

Surely we should have been given extra transwarp cells to complete the borg solo event

[agile coral]

Ops 39 and I needed 2 to complete it. You get 2 each 22 hours for a 24 h event. Why does scopely always has to give something to complete the event when that stuff is free in Game.

[quartz dagger]

New daily login errors;

See error link at the bottom of the screens, hope that helps.

[sick plume]

Not a bug, but Borg store needs updating, Borg officers are still "of 10".

[urban solar]

iOS gameplay almost impossible. I have experienced 9 game crashes in the last 30 minutes. Yes I have cleared the cache. Yes I have deleted the game and reinstalled. NONE OF IT WORKS. This has been getting progressively worse since it was fixed a few months ago, but every update after that, things get worse again. I can put up with graphics on update pages where the whole ship graphic is overlayed with white so you can’t see anything, but these Graeme crashes are just ridiculous. Stoop putting new features in until the game is fixed and can go for several hours without crashing. PLEASE.

Oh, and while I am on a role, the in game bug reporting doesn’t work either. It says that I don’t have a network connection when I clearly have.

[fleet ruin]

Email them at [e-mail]

[urban solar]

Thank you. I will do that.

[floral plank]

<@&509691205798592532> why when I cloak my ship for an armada attack it drops in power?

[harsh bough]

It doesn't. That's a visual glitch whereby if you tap on your ship in system in the armada and also the others in the armada, then it will display the correct power.

[floral plank]

I did and it showed the 700k power not the actual 1.1 mil I have

If it’s a visual bug and not something that affects on the attack then Ok, I don’t know how to interpret the battle logs anyway, but if it’s actually something that affects my attack on the target then that would explain why my ship dies every time when I am cloaked and not when I am not (with the same team and ships on a same powered armada)

[harsh bough]

🤔

[ivory geyser]

There's something janky about the free tetryons. I haven't been on the game in days and I'm still being told to wait 16 hours to collect more.

[quartz dagger]

This👆

I’m not experiencing this game as a quality product. I do like the game concept, which keeps me going and also because i invested (too much) in it, yet the product in itself is quite embarrassing: ”Let’s see what Scopely has broken this time” is a pretty settled tantrum amongst players with every single update…😏

[pulsar sable]

Pure Gas Chrys and Ore research is not lowering costs at all! Have upgraded each twice and no change to nothing.

[steel drift]

Cannot find the last 2 Jellyfish parts and everywhere I search says there should be 25 in early missions. I also find many other claims of a similar issue.

73/75 Jellyfish blueprints

Purchased 1 Jellyfish pack: 25 bp
Mirror Mirror event: 25 bp
Early game quests: 23 bp

What could I possibly be missing?

[tidal tartan]

@steel drift you maybe want to wait. The baby jelly is available in event stores from time to time.

[steel drift]

For level 14 though?

[grave yarrow]

Theres a mission list. You can check the various planets for missions

[steel drift]

I have checked every single system. Every planet down there has [0] missions.

[grave yarrow]

Then you should have 25 bp by Missions

[steel drift]

Should, yes.

[grave yarrow]

You sure, these 2 Bps arent missing from the Mirror mirror event?

[steel drift]

I seem to remember getting them all at once in that event...

I was particularly driven to get the parts and coming up short would stand out.

[grave yarrow]

Hmm.. Would check every system again. If nothing's there, you could ask C/S if they can find the missing mission or missing blueprints. If that doesnt help or you dont want to message em, you can only wait for the next event store, which is most likely in about 3-5 months

[steel drift]

Ok, I appreciate your time. I guess it can't hurt to go through them again...

[pastel mountain]

and you havent got any of the 2 or 2 of the 1's archived? or you made sure to select the correct path for 'wise investment'?

[steel drift]

The only decisions I remember making had parts in both.

Only unattainable targets in archive

Wise Investment having been somehow missed seems like the only last explanation short of a bug

[grave yarrow]

An event store outside of an arc? Only seen'em when an Arc ends, like TNG, TOS or Discovery. (At least those larger event stores)

[charred crater]

Magnification level resets way too often if you ask me.

When I am at the lowest possible magnification level to watch for hostiles/opc hunters in a system and offer a helping hand, the moment the help is done, I am at the highest possible magnification level and need to "scroll out" again, to get to my previous magnification level

same is true when I just switch between various ships. Sometimes the level stays, but more and more often I switch from my chosen magnification level to highest possible.
This is true for both the PC and mobile version.

[grave yarrow]

Wasn't Ds9 supposed to be coming this month? ||Guess I shouldnt trust shady sources lol||

[pastel mountain]

#⭐-official-announcements message
Roadmap hints at DS9 sometime in 2022
https://bit.ly/OctoberRoadmapUpdate

Upcoming Star Trek IP

TNG’s first arc has just finished but in 2022, we’ll continue to bring familiar faces to Star Trek Fleet Command!

As our galaxy continues to expand, we’re excited to share more news with you in the coming months about upcoming additions to the game, like how you and your alliance will be able to explore Deep Space together! Keep your (big) ear lobes open!

[mild orchid]

Some bug?

[grave yarrow]

No

A fight can only go 100 rounds. If you go into the log, it should show those exact 100 rounds

After the 100 rounds the fight ends with both surviving. The one doing more damage "wins" the fight

[mild orchid]

this can be used on TC? 😅

[grave yarrow]

If you can survive 100 rounds, yes

But this usually only happens when realta vs realta with bad crews

[drowsy eagle]

Anyone's game locking up?
I cant get in more than a minute and it freezes

[silk ivy]

I can't use my teleportation with the Disco

[tidal tartan]

I'd like to quote Order2Chaos :

Common causes:

1. you're using Pike or Picard with Culber. This will incorrectly show Culber as working at a higher percentage, drop Pike / Picard.

2. Less common is an issue with just Culber. Remove Culber and try again. If this fixes it it'll be a rounding error, you can try again as you change the warp drive, jump efficiency research, or Culber level.

3. jump efficiency research. Seems to have an issue at rank 4 and 8 where it can return an incorrect number. Increasing the rank of the research seems to resolve the issue.

[green canopy]

I can't upgrade my ships without getting this error and the material amounts change!

[tidal tartan]

You are facing a faction efficiency Research bug where the client isn't able to display the correct amount of ressources and materials. If you try upgrading then database has the correct value which is usually higher.

[quartz heart]

Not a bug but stability issue on Server 9.. Game crashes after about every 3 selections. Hard to complete any events if you cannot stay in the game. I've reconnected at least 40 times since 0430 this morning.
Perhaps in this next update you will address this and give rewards because we cannot stay on long enough to do armardas.
And yes I've cold booted my device multiple Times and cleared the localization cache out..
Cannot connect to game long enough to put in a Scopely Help Desk request..
That's how bad it is at the moment

[steel drift]

I read about this in the known issue area of the STFC website. Workaround is to always be sure to have more than you need for your upgrades. Preferably whatever amount is originally, then the bonus acts like a rebate... which is a weird way to do it but.... eh.

[tidal tartan]

Just what I said above 🤣

[steel drift]

Hehe, yah. Different ways of saying the same thing, basically...

[gilded root]

My issue is that ship XP is not being credited to my account. I have used different ships at different levels. This is only a combat issue - I get it for rewards and when I purchase a pkg that contains it. I destroy a hostile and I see that the XP I am supposed to get appears at the bottom of the screen briefly. When I return the ship to base, my ship XP has not moved. I can spend XP but do not get credited for combat. I put in a ticket and the response was that my account is working properly. But, that cannot be so. Ideas? Everything else appears fine.

[tidal tartan]

You think of getting the yellow cubes for levelling ships after combat?

[gilded root]

I see the +xxx XP after combat. But, I don’t see it in my account upon recall.

[tidal tartan]

Yeah, that's working correctly. If you kill hostiles you get ship XP but not the yellow cubes which you could. Those come only from events etc.

In fact you can level your ship by killing hostiles or spending the yellow cubes.

[tepid flame]

The xp you get for killing a hostile is not the same as the yellow ship xp you can spend. The hostile xp is directly added to the ship doing the killing lvling it already

[tidal tartan]

The XP you see after combat is just the XP you earn for killing hostiles

[gilded root]

Aah, that does explain things. Really appreciate the help. I was getting a bit frustrated. I thought ship XP comes from combat and is added to the yellow cube number in ship management. I have learned something new!

[marsh shuttle]

Event store missing 3, 4, & 11 of Ten. And the names of the Borg officers has not been updated in the event store.

You don't get the Saladin at level 27. Ship was a Mayflower but the scan picture shows a Sallie.

[grave yarrow]

It shows a mayflower. It may look like a saladin, but it isnt

[upper light]

You can see the tip of the second nacelle sticking out of the far side. It also says "Mayflower" across the hull.

[grave yarrow]

Mayflower

Saladin

[upper light]

The hull number is the giveaway that you can see.

[summer cargo]

Bot US server 52 raven

[native oyster]

Cannot view protected cargo amount

[livid orbit]

Hi guys! Has anyone ever missing resource after mining? I think my 3* raw ore was not in the inventory after i recall ship to the station. Its 144,000 lol

[earnest crest]

probably mined something else, like a bugged switching node that's visually showing ore, but really producing crystal

[livid orbit]

Nope.. i m sure i mine that.. the miners was full, then i recall back

Dont bother.its just a game 😂 😂

[tidal tartan]

You'll have to report that in-game.

[turbid mesa]

163 not up yet

[gentle linden]

It's not expected to be

[turbid mesa]

I just had a ping that the servers are back up...

How very strange

[proud saddle]

Still not fixed in today's update:
Both Nero and 10of11 have the miner skill unlocked, and are currently away on an ATA. However the point-indicators are inconsistent. Also Nero shows his point at fluffy and not at Miner. This is a somewhat annoying bug and should be solved alongside with better filtering for the traits!

[raven sonnet]

Make even size of numbers

[coarse fractal]

Full or not full, that is the question 😂

[smoky rain]

North star ship have ability healthy mining.
0.1% at rank 1
1.0% at rank 9, but actually have 0.1%

[strange field]

Animation speed of research, scraping, building is to slow when tap to display

[dapper bough]

There are 3 errors in this screenshot.

Also whoever did the release notes forgot to format the text properly. There are code tags in the text that users can see.

[spark raptor]

@warm gazelle & @real eagle Please increase the spawn-rate of the new freigthers! Thank you 🙏

[tranquil patrol]

Is there anyway to increase the response speed of CS if ships are stuck?

[upper light]

Supposedly putting stuck ship in the title helps, but that's it.

[native oyster]

Every time I click on 'view system' to look at our Alliance territory, the game instantly closes

Disregard, it's working after finishing a phone update

[indigo cradle]

Not scoring for this. Already spent 900 but got no points

[nocturne storm]

This happens to me pretty often. Cannot re-occupy a mining node because the game thinks my ship is still occupying the node.

[indigo cradle]

Also I think somethings wrong with the battle pass

[nocturne storm]

This is on iOS on iPhone. The work around is refresh the game client but that's kind of annoying and someone else could grab a node I just reset

[gentle linden]

I have that issue on Android. I normally have to go to galaxy view, then back to system and it works

[magic agate]

@nocturne storm happens in my server too..fastest way around is to quickly go to galaxy screen then renter system not using ship locate.. its better than reboot

[native oyster]

That's happened to me a few times. Normally, switching out to the galaxy map and then back to the location in the system clears it for me

[heady bronze]

Meridian looks like a legionary, and the useless augment one at that

[void zephyr]

Since the Update today, my game keeps crashing right after starting.. when my station gets visible the App shuts down... help?!

[native oyster]

what about this

[exotic brook]

<@&509691205798592532> the talondasak ALB has a bug all early purchases in the event store have not been added to alliance score... I know bc I spent 42.5k and it is not showing on mine

This event is glitched...

[harsh bough]

It might just be lag at this point. Restart and then give it some time🖖

[exotic brook]

I spent over an hour ago and have restarted multiple times

I have confirmation another member also spent and not showing

[harsh bough]

I'll report it as a possible issue. Could you pm me your player id?